Assistant Manager Jobs in Lebanon

<p>Develop and implement HR policies, procedures, and processes in line with company objectives and labor laws. Manage the full recruitment cycle, including job postings, CV screening, interviews, selection, and onboarding. Coordinate employee onboarding, orientation, and offboarding processes. Maintain accurate and up-to-date employee records, contracts, and HR documentation. Manage employee relations and address workplace concerns, conflicts, and disciplinary matters professionally. Monitor and support employee performance management, including appraisals, evaluations, and performance improvement plans. Coordinate monthly payroll, attendance, leave, overtime, and employee benefits with the relevant departments. Ensure compliance with labor laws, company policies, and HR regulations. Develop and maintain internal HR policies, employee handbooks, and workplace procedures. Identify employee training and development needs and coordinate relevant training programs. Prepare HR reports and provide management with relevant information and recommendations. Support workforce planning, staffing requirements, and organizational development. Promote a positive, professional, and productive workplace culture. Handle employee complaints and ensure issues are resolved fairly and confidentially. Monitor attendance, punctuality, leave, and employee disciplinary records. Assist management in developing compensation, benefits, and incentive programs. Ensure all employee information and HR matters are handled with a high level of confidentiality and professionalism.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Human Resources, Business Administration, Management, or a related field.</li><li>8+ years of proven HR experience, preferably in an HR Manager or senior HR position.</li><li>Strong knowledge of recruitment, employee relations, payroll coordination, performance management, and HR policies.</li><li>Good understanding of local labor laws and employment regulations.</li><li>Excellent communication, interpersonal, and negotiation skills.</li><li>Strong leadership and people-management abilities.</li><li>Excellent organizational and time-management skills.</li><li>Strong problem-solving and decision-making abilities.</li><li>Proficiency in Microsoft Office, particularly Excel and Word.</li><li>Experience with HRIS or HR management systems is an advantage.</li><li>Ability to maintain confidentiality and handle sensitive employee information.</li><li>Fluent in English, French and Arabic; additional languages are an advantage.</li><li>Ability to work independently, manage multiple priorities, and meet deadlines.</li></ul>

<p>We are looking for a high-energy, self-motivated Remote Sales Representative to join us.</p><p>This isn’t your typical sales gig.</p><p>Your income is entirely dictated by your drive, strategy, and execution.</p><p>You manage your schedule, you own your pipeline, and you reap the rewards.</p><p>What You’ll Do (The Mission)</p><p>Hunt &amp; Sourced: Proactively find, prospect, and qualify new B2B leads using LinkedIn, cold email, phone, and your own creative networking strategies.</p><p>Own the Pipeline: Manage your sales funnel from first contact to the final handshake.</p><p>Pitch &amp; Consult: Conduct virtual discovery calls and high-impact demos to uncover client pain points and present our tailored solutions.</p><p>Close the Deal: Negotiate terms, seal the contract, and smoothly hand over the account to our fulfillment team.</p><p>Be the Face: Act as a polished, professional brand ambassador to C-level executives and decision-makers.</p><p>Why Partner With Us?</p><p>Ultimate Flexibility: Work from a beach, a coffee shop, or your home office. Your hours are 100% yours to decide.</p><p>High-Ticket Payouts: Our 20% commission structure ensures that when you win big, you win very big.</p><p>No Bureaucracy: We trust your expertise. We provide the platform, and you drive the results.</p><p>Ready to Build Your Own Paycheck?</p><p>If you are ready to take full control of your income and schedule, we want to hear from you.</p><p><strong>Desired Candidate Profile</strong></p><p>You’re an Autonomous Achiever: You don t need a manager breathing down your neck to get things done. You love the freedom of remote work and possess the discipline to match it.</p><p>You’re a Master Communicator: You can command a Zoom or Google Meet room and articulate value flawlessly, both in writing and verbally.</p><p>You’re Tech-Savvy: You know your way around standard sales tech stacks (CRMs, LinkedIn Sales Navigator, Zoom, Slack).</p><p>You Have Thick Skin: Rejection doesn’t faze you. You view a "no" simply as data and a stepping stone to the next big "yes."</p>

<p>Welcome and greet guests in a warm, professional, and courteous manner.<br>Perform check-in and check-out procedures accurately and efficiently.<br>Verify guest reservations, identification, payment details, and room preferences.<br>Provide guests with information about hotel facilities, services, restaurants, and local attractions.<br>Handle guest requests, inquiries, complaints, and special arrangements professionally.<br>Maintain a strong knowledge of room types, rates, promotions, hotel facilities, and current availability.<br>Coordinate with Housekeeping, Reservations, Concierge, Bell Desk, Engineering, and Food &amp; Beverage to ensure smooth guest service.<br>Manage room keys, guest profiles, wake-up calls, messages, and other front office requests.<br>Process cash, credit card, and other payment transactions accurately.<br>Maintain accurate guest accounts and assist with billing discrepancies.<br>Promote hotel services and suitable upgrades while maintaining a guest-focused approach.<br>Ensure VIP, repeat, long-stay, and special-occasion guests receive personalized attention.<br>Handle telephone calls and correspondence professionally.<br>Follow hotel standards for guest privacy, security, safety, and confidentiality.<br>Maintain a clean, organized, and professional front desk area.<br>Record and communicate guest issues and special requests during shift handovers.<br>Assist in resolving guest complaints and escalate complex issues to the Front Office Supervisor or Manager.<br>Follow all hotel policies, procedures, and luxury service standards.<br>Perform other duties assigned by the Front Office Management.</p><p><strong>Desired Candidate Profile</strong></p><p>Previous experience in a front office or guest-service position, preferably in a 4- or 5-star hotel.<br>Hospitality or hotel management education is an advantage.<br>Excellent communication and interpersonal skills.<br>Fluent English; Arabic and French are strong advantages.<br>Professional appearance and excellent personal presentation.<br>Strong customer-service and problem-solving skills.<br>Ability to remain calm and professional under pressure.<br>Good computer skills and familiarity with hotel PMS systems such as Opera is an advantage.<br>Ability to work flexible shifts, including morning, evening, night, weekends, and public holidays.<br>Strong attention to detail and ability to multitask.<br>Positive attitude, teamwork, and a genuine passion for hospitality.</p>

<p>The Marketing Manager is responsible for developing and executing strategic marketing plans to drive brand awareness, customer engagement, and revenue growth for the company. This role involves managing the promotion of products, analyzing market trends, and working closely with cross-functional teams to ensure successful product positioning in the food and beverage manufacturing industry.</p><p>Develop and implement comprehensive marketing strategies to achieve business objectives.</p><p>Conduct market research to identify trends, customer needs, and competitor strategies.</p><p>Create and manage annual marketing budgets and allocate resources effectively.</p><p>Oversee brand positioning, ensuring consistency across all marketing channels.</p><p>Manage and evolve the company s visual identity, including packaging design, advertising, and digital presence.</p><p>Develop strategies to increase brand equity and consumer loyalty.</p><p>Plan &amp; execute product launches including creating marketing collateral, coordinating campaigns &amp; engaging sales team</p><p>Work with R&amp;D and production teams to align product development with market demands.</p><p>Analyze product performance and develop strategies to improve market share.</p><p>Manage the company s online presence, including website, social media platforms, and e-commerce initiatives.</p><p>Plan and execute digital campaigns using AI &amp; latest marketing trends to drive traffic and conversions.</p><p>Collaborate with content creators to produce engaging materials such as blog posts, videos, and infographics.</p><p>Partner with the sales team to develop promotional materials, sales tools, and presentations.</p><p>Provide insights on consumer behavior and industry trends to support sales strategies.</p><p>Track and evaluate marketing campaign performance through KPIs and ROI analysis.</p><p>Generate regular reports to present key findings and recommendations to stakeholders.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in business administration with emphasis in marketing - MBA degree is a plus</p><p>Marketing/Social media certifications</p><p>10+ years of experience in a similar role - F&amp;B industry is mandatory</p><p>Proven track record of developing successful marketing campaigns and achieving measurable results</p><p>Strong leadership and team management skills.</p><p>Excellent communication, negotiation, and interpersonal skills.</p><p>Ability to analyze sales data and market trends.</p><p>Problem-solving and decision-making abilities.</p>

<p><b style="font-size: 11px;">What You'll Do</b></p> <ul> <li>- Review available data, reports, maps, and technical information related to wastewater generation, water quality, hydrology, land availability, and site conditions.</li> <li>- Assess the current wastewater management situation in the target area, including wastewater sources, estimated flows, pollution loads, existing discharge practices, and environmental impacts.</li> <li>- Evaluate the feasibility of using Nature-Based Solutions, particularly constructed wetlands, for wastewater treatment in the local context.</li> <li>- Support the preparation of the conceptual design of the proposed treatment system, including treatment train, sizing assumptions, hydraulic considerations, vegetation selection, and expected treatment performance.</li> <li>- Prepare technical inputs for procurement, including specifications for materials, equipment, wetland substrates, liners, pipes, control structures, and vegetation.</li> <li>- Support the preparation of cost estimates for construction, operation, and maintenance.</li> <li>- Provide technical advice during implementation, including review of contractor submissions, site visits, quality control, and troubleshooting when needed.</li> <li>- Develop a simple monitoring and operation plan, including water quality parameters, sampling protocols, performance indicators, and maintenance requirements.</li> <li>- Prepare technical reports and contribute to meetings, consultations, and capacity-building activities.</li> <li>- Perform other related technical tasks as requested by the Program Director.</li></ul><ul> </ul><p><strong>Desired Candidate Profile</strong></p><ul> <li>- Master s degree in Water/Wastewater/Environmental Engineering or related discipline. PhD degree is a plus.</li> <li>- Minimum of 5 years of professional hands-on/field experience in any of the above listed disciplines or related fields.</li> <li>- Proven experience in the design, assessment, implementation, and/or supervision of decentralized wastewater treatment systems, including constructed wetlands and Nature Based Solutions (NBS).</li> <li>- Experience in wastewater characterization, flow estimation, pollutant load assessment, and water quality monitoring.</li> <li>- Experience or training in NBS, wetland systems, or ecological treatment approaches is a plus.</li> <li>- Familiarity with operation and maintenance requirements of low-cost and decentralized wastewater treatment systems.</li> <li>- Experience in preparing feasibility assessments, technical designs, technical specifications, cost estimates, and monitoring plans.</li> <li>- Knowledge of environmental and social safeguards related to wastewater treatment projects.</li> <li>- Experience in Lebanon or similar Mediterranean, Middle Eastern, semi-arid, or water-stressed contexts is highly desirable.</li> <li>- Ability to communicate technical information clearly to both technical and non-technical audiences.</li> <li>- Strong analytical and technical writing skills.</li> <li>- Ability to work independently and within a multidisciplinary team.</li> <li>- Fluency in English is required. Arabic is highly desirable. French is a plus.</li> </ul>

<p>For our client, we are now urgently looking for a Health Safety and Environment Manager to lead the existing team.</p><p>The ideal candidate MUST have the below credentials</p><ol><li>Strong leadership presence and personality, with the confidence to challenge unsafe practices at all organizational levels.</li><li>High level of assertiveness, with the ability to enforce safety rules and regulations consistently, including stopping unsafe operations when required. This is explicitly part of the role mandate.</li><li>Solid HSE technical expertise, preferably gained in a heavy industrial, manufacturing, construction, energy, or similarly high-risk environment.</li><li>Proven ability to build and drive a strong safety culture, not only manage compliance and procedures.</li><li>Strong influencing and communication skills, with the ability to work effectively with management, employees, contractors, suppliers, and other stakeholders.</li><li>Strong incident investigation and risk-management capability, including identifying root causes, implementing corrective actions, and ensuring lessons learned are embedded across the organization.</li></ol><p>The profile should therefore combine technical credibility with leadership, firmness, influencing capability, and the maturity to ensure that safety standards are effectively implemented and respected throughout the organization.</p><p>If you feel you are the necessary skillset and you are looking for fresh challenge, we look forward to receiving your full CV.</p><p><strong>Desired Candidate Profile</strong></p><p>The ideal candidate MUST have the below credentials</p><ol><li>Strong leadership presence and personality, with the confidence to challenge unsafe practices at all organizational levels.</li><li>High level of assertiveness, with the ability to enforce safety rules and regulations consistently, including stopping unsafe operations when required. This is explicitly part of the role mandate.</li><li>Solid HSE technical expertise, preferably gained in a heavy industrial, manufacturing, construction, energy, or similarly high-risk environment.</li><li>Proven ability to build and drive a strong safety culture, not only manage compliance and procedures.</li><li>Strong influencing and communication skills, with the ability to work effectively with management, employees, contractors, suppliers, and other stakeholders.</li><li>Strong incident investigation and risk-management capability, including identifying root causes, implementing corrective actions, and ensuring lessons learned are embedded across the organization.</li></ol><p>The profile should therefore combine technical credibility with leadership, firmness, influencing capability, and the maturity to ensure that safety standards are effectively implemented and respected throughout the organization.</p>

<p>Department Service Center The After-Sales Support Officer is responsible for coordinating customer support activities after the sale, serving as the main communication link between customers, technicians, sales, warehouse, and management. The role ensures that service requests, warranty claims, repairs, maintenance visits, and customer complaints are properly recorded, followed up, and resolved within the required timeframe. Main Duties and Responsibilities Receive and register customer service requests, complaints, warranty claims, and repair requests. Communicate with customers to understand their issues and collect all required product and purchase information. Coordinate product inspections, repairs, maintenance visits, and installations with service center technicians. Follow up on each service request from receipt until completion and customer confirmation. Provide customers with clear updates regarding inspection results, repair status, expected completion dates, costs, and warranty coverage. Verify warranty eligibility based on invoices, serial numbers, warranty conditions, and company policies. Prepare service reports, quotations, job cards, delivery notes, and other after-sales documentation. Maintain accurate records of customer cases, repair history, complaints, and completed services in the company system. Coordinate with the warehouse and procurement teams regarding spare parts, replacement products, and required tools. Coordinate with the sales team when customer cases require commercial follow-up or additional product support. Arrange the receipt and return of customer products and ensure proper documentation and handover. Follow up with customers after service completion to confirm satisfaction and proper product operation. Escalate delayed, repeated, or unresolved technical issues to the Service Center Manager. Prepare periodic reports on open cases, response time, resolution time, recurring issues, and customer satisfaction. Support continuous improvement initiatives to enhance after-sales service quality, efficiency, and customer experience. Ensure compliance with company procedures, warranty policies, and customer service standards.</p><p><strong>Desired Candidate Profile</strong></p><p>Regulatory Requirements Education and Experience Diploma or bachelor s degree in Business Administration, Customer Service, Electronics, , or a related field. Minimum of 2 3 years of experience in after-sales support, customer service, technical coordination, or a similar role. Previous experience with inverters, batteries, electronics, security systems, or technical products is preferred. Basic understanding of technical troubleshooting, repair processes, and warranty procedures. Experience using ERP, CRM, ticketing, or service-management systems is preferred.</p>

<p>Responsible for implementing the Arope direct sales plan to achieve assigned sales goals and business objectives. Responsible for promoting and marketing Arope products, acquiring and servicing new accounts, developing existing client relationships, and maintaining high levels of customer satisfaction and retention.</p><p>Contact prospective customers to promote, sell, and explain Arope products and services. Identify cross-selling and up-selling opportunities to increase sales and customer value. Maintain regular and proactive contact with existing and prospective customers. Identify and analyze customer needs to recommend appropriate insurance products and coverage. Develop and maintain strong business relationships with clients to support customer satisfaction, retention, and business growth. Assist existing customers with policy-related inquiries, coverage details, billing questions, and service requests. Prepare insurance proposals, quotations, and coverage recommendations based on customer requirements. Calculate premiums, prepare invoices, process commissions, and perform other related accounting and administrative functions. Resolve customer concerns related to policy billing and payment arrangements in accordance with established company guidelines. Ensure accuracy and attention to detail to minimize errors and omissions. Review policy renewals, claims, proposals, and other customer accounts on a continuous basis. Coordinate with the Claims Department to ensure efficient claims management and high levels of customer satisfaction. Follow up on claims and report customer complaints, service issues, and dissatisfaction to the relevant departments. Ensure timely collection of insurance premiums and follow up on outstanding payments. Collect and analyze market information, including competitor activities, products, pricing, and market trends, and communicate relevant findings to management. Achieve and maintain established sales, quality, productivity, and customer service targets. Escalate unique, complex, or unresolved customer issues to the appropriate supervisor or manager. Prepare accurate monthly sales reports, including performance updates, challenges, issues, and recommendations. Ensure compliance with company policies, procedures, service standards, and applicable insurance requirements. Perform other duties and responsibilities as assigned and assume additional responsibilities as business needs arise.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Direct Sales</li><li>Insurance Sales</li><li>Business Development</li><li>Customer Relationship Management</li><li>Account Management</li><li>Customer Service</li><li>Cross-Selling and Up-Selling</li><li>Lead Generation and Prospecting</li><li>Policy Administration</li><li>Insurance Quotations and Proposals</li><li>Premium Calculation</li><li>Claims Coordination</li><li>Premium Collection</li><li>Client Retention</li><li>Market and Competitor Analysis</li><li>Sales Reporting</li><li>Negotiation and Communication</li><li>Problem Solving</li><li>Attention to Detail</li><li>Time Management</li><li>Quality and Productivity Management</li><li>Microsoft Office</li></ul>

<p>Welcome and greet guests in a warm, professional, and courteous manner. Perform check-in and check-out procedures accurately and efficiently. Verify guest reservations, identification, payment details, and room preferences. Provide guests with information about hotel facilities, services, restaurants, and local attractions. Handle guest requests, inquiries, complaints, and special arrangements professionally. Maintain a strong knowledge of room types, rates, promotions, hotel facilities, and current availability. Coordinate with Housekeeping, Reservations, Concierge, Bell Desk, Engineering, and Food &amp; Beverage to ensure smooth guest service. Manage room keys, guest profiles, wake-up calls, messages, and other front office requests. Process cash, credit card, and other payment transactions accurately. Maintain accurate guest accounts and assist with billing discrepancies. Promote hotel services and suitable upgrades while maintaining a guest-focused approach. Ensure VIP, repeat, long-stay, and special-occasion guests receive personalized attention. Handle telephone calls and correspondence professionally. Follow hotel standards for guest privacy, security, safety, and confidentiality. Maintain a clean, organized, and professional front desk area. Record and communicate guest issues and special requests during shift handovers. Assist in resolving guest complaints and escalate complex issues to the Front Office Supervisor or Manager. Follow all hotel policies, procedures, and luxury service standards. Perform other duties assigned by the Front Office Management.</p><p><strong>Desired Candidate Profile</strong></p><p>Previous experience in a front office or guest-service position, preferably in a 4- or 5-star hotel. Hospitality or hotel management education is an advantage. Excellent communication and interpersonal skills. Fluent English; Arabic and French are strong advantages. Professional appearance and excellent personal presentation. Strong customer-service and problem-solving skills. Ability to remain calm and professional under pressure. Good computer skills and familiarity with hotel PMS systems such as Opera is an advantage. Ability to work flexible shifts, including morning, evening, night, weekends, and public holidays. Strong attention to detail and ability to multitask. Positive attitude, teamwork, and a genuine passion for hospitality. Key Competencies Luxury guest service Communication skills Guest complaint handling Attention to detail Teamwork Professionalism Problem solving Upselling skills Cash and payment handling Time management Cultural awareness Confidentiality and discretion</p>

<p>Department Service Center The After-Sales Support Officer is responsible for coordinating customer support activities after the sale, serving as the main communication link between customers, technicians, sales, warehouse, and management. The role ensures that service requests, warranty claims, repairs, maintenance visits, and customer complaints are properly recorded, followed up, and resolved within the required timeframe. Main Duties and Responsibilities Receive and register customer service requests, complaints, warranty claims, and repair requests. Communicate with customers to understand their issues and collect all required product and purchase information. Coordinate product inspections, repairs, maintenance visits, and installations with service center technicians. Follow up on each service request from receipt until completion and customer confirmation. Provide customers with clear updates regarding inspection results, repair status, expected completion dates, costs, and warranty coverage. Verify warranty eligibility based on invoices, serial numbers, warranty conditions, and company policies. Prepare service reports, quotations, job cards, delivery notes, and other after-sales documentation. Maintain accurate records of customer cases, repair history, complaints, and completed services in the company system. Coordinate with the warehouse and procurement teams regarding spare parts, replacement products, and required tools. Coordinate with the sales team when customer cases require commercial follow-up or additional product support. Arrange the receipt and return of customer products and ensure proper documentation and handover. Follow up with customers after service completion to confirm satisfaction and proper product operation. Escalate delayed, repeated, or unresolved technical issues to the Service Center Manager. Prepare periodic reports on open cases, response time, resolution time, recurring issues, and customer satisfaction. Support continuous improvement initiatives to enhance after-sales service quality, efficiency, and customer experience. Ensure compliance with company procedures, warranty policies, and customer service standards.</p><p><strong>Desired Candidate Profile</strong></p><p>Education and Experience Diploma or bachelor s degree in Business Administration, Customer Service, Electronics, , or a related field. Minimum of 2 3 years of experience in after-sales support, customer service, technical coordination, or a similar role. Previous experience with inverters, batteries, electronics, security systems, or technical products is preferred. Basic understanding of technical troubleshooting, repair processes, and warranty procedures. Experience using ERP, CRM, ticketing, or service-management systems is preferred.</p>

<p>We are looking for an experienced and highly professional Executive Housekeeper with extensive experience in 5-star hotels, luxury residences, or high-end hospitality projects to oversee housekeeping operations and ensure the highest standards of cleanliness, presentation, service, and guest experience.</p><p><b><br></b></p><p><b>Key Responsibilities:</b></p><ul><li>Lead and manage all housekeeping operations across 5-star projects and luxury properties.</li><li>Establish and maintain exceptional standards of cleanliness, hygiene, presentation, and organization.</li><li>Supervise housekeeping teams, supervisors, attendants, and support staff.</li><li>Plan staff schedules, assignments, and daily housekeeping operations.</li><li>Inspect guest rooms, suites, public areas, back-of-house areas, and service areas.</li><li>Ensure all areas consistently meet luxury hospitality standards.</li><li>Develop and implement housekeeping procedures, checklists, and quality-control standards.</li><li>Manage linen, uniforms, amenities, cleaning supplies, and housekeeping equipment.</li><li>Coordinate closely with Maintenance, Engineering, Front Office, Security, and other departments.</li><li>Manage external housekeeping and specialized service providers when required.</li><li>Monitor inventory and control housekeeping costs and consumption.</li><li>Train, coach, and evaluate housekeeping staff to maintain high service standards.</li><li>Handle VIP requirements and ensure personalized service for high-profile guests and residents.</li><li>Ensure compliance with health, safety, hygiene, and environmental standards.</li><li>Conduct regular inspections and take immediate corrective action when required.</li><li>Prepare operational reports and provide recommendations to senior management.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Requirements:</p><ul><li>15+ years of proven experience in housekeeping management, preferably within 5-star hotels, luxury residences, private estates, or high-end hospitality projects.</li><li>Previous experience as an Executive Housekeeper, Housekeeping Manager, or similar senior position.</li><li>Strong knowledge of luxury housekeeping standards and quality-control procedures.</li><li>Proven experience managing large housekeeping teams and multiple operations.</li><li>Excellent leadership, organization, and staff-management skills.</li><li>Strong attention to detail and a passion for maintaining exceptional standards.</li><li>Experience handling VIP guests, executives, and high-profile residences is a strong advantage.</li><li>Excellent communication and interpersonal skills.</li><li>Strong knowledge of housekeeping equipment, cleaning products, linen, and inventory management.</li><li>Ability to work under pressure and manage multiple priorities.</li><li>Professional appearance, discretion, reliability, and a high level of integrity are essential.</li><li>Hospitality or housekeeping-related certification is an advantage.</li></ul><p>Interested candidates are invited to send their CV</p>

<p>Welcome and greet guests in a warm, professional, and courteous manner.<br>Perform check-in and check-out procedures accurately and efficiently.<br>Verify guest reservations, identification, payment details, and room preferences.<br>Provide guests with information about hotel facilities, services, restaurants, and local attractions.<br>Handle guest requests, inquiries, complaints, and special arrangements professionally.<br>Maintain a strong knowledge of room types, rates, promotions, hotel facilities, and current availability.<br>Coordinate with Housekeeping, Reservations, Concierge, Bell Desk, Engineering, and Food &amp; Beverage to ensure smooth guest service.<br>Manage room keys, guest profiles, wake-up calls, messages, and other front office requests.<br>Process cash, credit card, and other payment transactions accurately.<br>Maintain accurate guest accounts and assist with billing discrepancies.<br>Promote hotel services and suitable upgrades while maintaining a guest-focused approach.<br>Ensure VIP, repeat, long-stay, and special-occasion guests receive personalized attention.<br>Handle telephone calls and correspondence professionally.<br>Follow hotel standards for guest privacy, security, safety, and confidentiality.<br>Maintain a clean, organized, and professional front desk area.<br>Record and communicate guest issues and special requests during shift handovers.<br>Assist in resolving guest complaints and escalate complex issues to the Front Office Supervisor or Manager.<br>Follow all hotel policies, procedures, and luxury service standards.<br>Perform other duties assigned by the Front Office Management.</p><p><strong>Desired Candidate Profile</strong></p><p>Previous experience in a front office or guest-service position, preferably in a 4- or 5-star hotel.<br>Hospitality or hotel management education is an advantage.<br>Excellent communication and interpersonal skills.<br>Fluent English; Arabic and French are strong advantages.<br>Professional appearance and excellent personal presentation.<br>Strong customer-service and problem-solving skills.<br>Ability to remain calm and professional under pressure.<br>Good computer skills and familiarity with hotel PMS systems such as Opera is an advantage.<br>Ability to work flexible shifts, including morning, evening, night, weekends, and public holidays.<br>Strong attention to detail and ability to multitask.<br>Positive attitude, teamwork, and a genuine passion for hospitality.</p><p><strong>Key Competencies</strong><br>Luxury guest service<br>Communication skills<br>Guest complaint handling<br>Attention to detail<br>Teamwork<br>Professionalism<br>Problem solving<br>Upselling skills<br>Cash and payment handling<br>Time management<br>Cultural awareness<br>Confidentiality and discretion</p>

<p><br></p><p>Role Summary and Impact We are seeking a detail-oriented and results-driven Senior Performance Executive to join our dynamic team. In this role, you'll lead the planning, execution, and optimization of cutting-edge paid media campaigns across a diverse range of digital platforms. Your strategic insights and expertise will have a significant impact on our clients' business growth, making you a key player in shaping the future of digital advertising in the region.</p><p>Develop and present compelling paid performance proposals that showcase innovative solutions and drive client buy-in. Provide expert guidance and thought leadership across Paid Social, Paid Search, and Programmatic advertising channels. Consult with and guide the team to design and implement highly effective bidding strategies tailored to a diverse portfolio of clients in the MENA region. Collaborate closely with operations teams to ensure campaigns consistently achieve and exceed KPIs, providing proactive optimization guidance and troubleshooting support. Serve as the primary point of expertise in client discussions, confidently articulating complex bidding strategies and best practices in a clear and compelling manner. Lead client onboarding processes, providing comprehensive support for their technical setup across various bidding platforms. Cultivate strong, trusting relationships with clients by proactively identifying and delivering innovative solutions that help them achieve their unique business objectives. Prepare and deliver compelling Quarterly Business Reviews, consolidating key insights, highlighting successes, and providing data-driven recommendations for future growth. Act as the go-to resource for all things bidding, providing ongoing training, consultation, best practices, platform updates, and mentorship to team members across the organization. Lead cross-functional digital projects, such as data partnerships, attribution modeling initiatives, and Dynamic Creative Optimization (DCO) implementations.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>A minimum of 2-3 years of proven experience in a similar role within a fast-paced agency environment.</li><li>Exceptional client relationship management skills and the ability to design and articulate effective bidding strategies.</li><li>Strong critical thinking and problem-solving skills, with the ability to analyze complex data and develop actionable solutions.</li><li>Exceptional leadership, communication, and presentation skills, with the ability to inspire and influence both internal teams and external clients.</li><li>A deep understanding of the digital advertising landscape, including tracking ecosystems (MMP, Analytics360, Campaign Manager) and emerging technologies.</li></ul>

<p>Exclusive Brand sarl is looking for an energetic and results-driven Junior Sales person to join our growing sales team.</p><p><strong>Key Responsibilities</strong></p><ul><li>Manage and develop sales within an assigned territory in the Lebanese market.</li><li>Visit existing customers regularly and maintain strong business relationships.</li><li>Identify and approach new potential customers to expand the company's distribution network.</li><li>Present and promote the company's products and brands professionally.</li><li>Generate new sales opportunities and achieve assigned monthly sales targets.</li><li>Follow up on customer payments and collections when required.</li><li>Monitor product visibility, shelf placement, pricing, and availability at points of sale.</li><li>Ensure proper implementation of promotions and new product launches.</li><li>Collect market information regarding competitors, pricing, promotions, and new products.</li><li>Identify new market opportunities and report them to the Sales Manager.</li><li>Maintain an updated customer database and submit regular sales and visit reports.</li><li>Build strong long-term relationships with supermarkets, convenience stores, specialty stores, and other food retailers.</li><li>Represent Exclusive Brand professionally in the market.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>The ideal candidate should have at least 3 years of sales experience in the food industry within the Lebanese market, with a good understanding of supermarkets, convenience stores, specialty stores, and other retail channels. The candidate should be highly motivated, confident in approaching clients, and focused on developing sales, opening new accounts, and maintaining strong relationships with existing customers.</p><p><strong>Qualifications &amp; Experience</strong></p><ul><li>Minimum 3 years of sales experience in the food industry in Lebanon.</li><li>Good knowledge of the Lebanese retail and food distribution market.</li><li>Existing relationships with supermarkets, convenience stores, minimarkets, specialty stores, or similar retailers are highly preferred.</li><li>Good command of Arabic and English.</li><li>Basic knowledge of Microsoft Office, particularly Excel.</li><li>Valid Lebanese driving license is required.</li><li>Having a personal car is preferred.</li></ul><p><strong>Required Sales Skills</strong></p><ul><li>Strong communication and interpersonal skills.</li><li>Good negotiation and selling abilities.</li><li>Confidant in approaching and developing new customers.</li><li>Target-oriented with a strong desire to achieve and exceed sales objectives.</li><li>Good customer relationship management skills.</li><li>Energetic, proactive, and comfortable with daily field visits.</li><li>Strong follow-up and organizational skills.</li><li>Ability to identify sales opportunities and convert them into business.</li><li>Good understanding of merchandising and product visibility.</li><li>Ability to work independently while being an effective member of the sales team.</li></ul>

<p>Monitor and maintain the safety and security of all hotel guests, employees, visitors, facilities, and property.<br>Conduct regular patrols of guest areas, back-of-house areas, entrances, parking areas, corridors, and other designated locations.<br>Monitor CCTV cameras, security systems, alarms, and access control systems and report any suspicious or unusual activity.<br>Control and monitor access to restricted and staff-only areas.<br>Monitor hotel entrances and exits and ensure appropriate access procedures are followed.<br>Respond promptly and professionally to security incidents, disturbances, accidents, emergencies, and guest concerns.<br>Assist guests and employees during emergencies and follow established emergency response and evacuation procedures.<br>Handle incidents involving theft, lost and found items, unauthorized access, suspicious behavior, or property damage according to hotel procedures.<br>Prepare accurate and detailed security incident reports and maintain appropriate records.<br>Protect guest privacy and confidentiality and handle sensitive information with discretion.<br>Provide discreet security support for VIP guests, executives, celebrities, and special events when required.<br>Monitor hotel events, functions, conferences, and high-profile activities to ensure a safe and secure environment.<br>Assist in managing guest complaints or difficult situations when security assistance is required, while maintaining a calm and professional approach.<br>Monitor deliveries, contractors, vendors, and service personnel entering and leaving the hotel.<br>Conduct security checks of vehicles and parking areas in accordance with hotel procedures.<br>Safeguard hotel assets, equipment, keys, access cards, and other controlled items.<br>Follow all hotel security policies, procedures, and standards.<br>Ensure compliance with applicable local laws and hotel requirements.<br>Assist with fire prevention, emergency preparedness, evacuation procedures, and other safety measures.<br>Participate in regular security drills, training sessions, and emergency response exercises.<br>Maintain professional appearance, behavior, and communication at all times in accordance with 5-star hotel standards.<br>Maintain strict confidentiality regarding hotel operations, guests, VIPs, employees, and security incidents.<br>Perform other security-related duties as assigned by the Security Supervisor or Security Manager.</p><p>Guest Service Responsibilities<br>Maintain a professional, respectful, and discreet attitude when interacting with guests.<br>Provide assistance and directions to guests when appropriate.<br>Handle sensitive or difficult situations calmly and professionally.<br>Ensure security procedures do not negatively affect the guest experience.<br>Maintain a visible but discreet security presence throughout the hotel.</p><p><strong>Desired Candidate Profile</strong></p>Qualifications &amp; Requirements

<p>Welcome and greet guests in a warm, professional, and courteous manner.<br>Perform check-in and check-out procedures accurately and efficiently.<br>Verify guest reservations, identification, payment details, and room preferences.<br>Provide guests with information about hotel facilities, services, restaurants, and local attractions.<br>Handle guest requests, inquiries, complaints, and special arrangements professionally.<br>Maintain a strong knowledge of room types, rates, promotions, hotel facilities, and current availability.<br>Coordinate with Housekeeping, Reservations, Concierge, Bell Desk, Engineering, and Food &amp; Beverage to ensure smooth guest service.<br>Manage room keys, guest profiles, wake-up calls, messages, and other front office requests.<br>Process cash, credit card, and other payment transactions accurately.<br>Maintain accurate guest accounts and assist with billing discrepancies.<br>Promote hotel services and suitable upgrades while maintaining a guest-focused approach.<br>Ensure VIP, repeat, long-stay, and special-occasion guests receive personalized attention.<br>Handle telephone calls and correspondence professionally.<br>Follow hotel standards for guest privacy, security, safety, and confidentiality.<br>Maintain a clean, organized, and professional front desk area.<br>Record and communicate guest issues and special requests during shift handovers.<br>Assist in resolving guest complaints and escalate complex issues to the Front Office Supervisor or Manager.<br>Follow all hotel policies, procedures, and luxury service standards.<br>Perform other duties assigned by the Front Office Management.</p><p><strong>Desired Candidate Profile</strong></p><h2>Requirements</h2><p>Previous experience in a front office or guest-service position, preferably in a 4- or 5-star hotel.<br>Hospitality or hotel management education is an advantage.<br>Excellent communication and interpersonal skills.<br>Fluent English; Arabic and French are strong advantages.<br>Professional appearance and excellent personal presentation.<br>Strong customer-service and problem-solving skills.<br>Ability to remain calm and professional under pressure.<br>Good computer skills and familiarity with hotel PMS systems such as Opera is an advantage.<br>Ability to work flexible shifts, including morning, evening, night, weekends, and public holidays.<br>Strong attention to detail and ability to multitask.<br>Positive attitude, teamwork, and a genuine passion for hospitality.<br><br><strong>Key Competencies</strong><br>Luxury guest service<br>Communication skills<br>Guest complaint handling<br>Attention to detail<br>Teamwork<br>Professionalism<br>Problem solving<br>Upselling skills<br>Cash and payment handling<br>Time management<br>Cultural awareness<br>Confidentiality and discretion</p>

<p>Monitor and maintain the safety and security of all hotel guests, employees, visitors, facilities, and property.</p><p>Conduct regular patrols of guest areas, back-of-house areas, entrances, parking areas, corridors, and other designated locations.</p><p>Monitor CCTV cameras, security systems, alarms, and access control systems and report any suspicious or unusual activity.</p><p>Control and monitor access to restricted and staff-only areas.</p><p>Monitor hotel entrances and exits and ensure appropriate access procedures are followed.</p><p>Respond promptly and professionally to security incidents, disturbances, accidents, emergencies, and guest concerns.</p><p>Assist guests and employees during emergencies and follow established emergency response and evacuation procedures.</p><p>Handle incidents involving theft, lost and found items, unauthorized access, suspicious behavior, or property damage according to hotel procedures.</p><p>Prepare accurate and detailed security incident reports and maintain appropriate records.</p><p>Protect guest privacy and confidentiality and handle sensitive information with discretion.</p><p>Provide discreet security support for VIP guests, executives, celebrities, and special events when required.</p><p>Monitor hotel events, functions, conferences, and high-profile activities to ensure a safe and secure environment.</p><p>Assist in managing guest complaints or difficult situations when security assistance is required, while maintaining a calm and professional approach.</p><p>Monitor deliveries, contractors, vendors, and service personnel entering and leaving the hotel.</p><p>Conduct security checks of vehicles and parking areas in accordance with hotel procedures.</p><p>Safeguard hotel assets, equipment, keys, access cards, and other controlled items.</p><p>Follow all hotel security policies, procedures, and standards.</p><p>Ensure compliance with applicable local laws and hotel requirements.</p><p>Assist with fire prevention, emergency preparedness, evacuation procedures, and other safety measures.</p><p>Participate in regular security drills, training sessions, and emergency response exercises.</p><p>Maintain professional appearance, behavior, and communication at all times in accordance with 5-star hotel standards.</p><p>Maintain strict confidentiality regarding hotel operations, guests, VIPs, employees, and security incidents.</p><p>Perform other security-related duties as assigned by the Security Supervisor or Security Manager.</p><p>Guest Service Responsibilities</p><p>Maintain a professional, respectful, and discreet attitude when interacting with guests.</p><p>Provide assistance and directions to guests when appropriate.</p><p>Handle sensitive or difficult situations calmly and professionally.</p><p>Ensure security procedures do not negatively affect the guest experience.</p><p>Maintain a visible but discreet security presence throughout the hotel.</p><p><strong>Desired Candidate Profile</strong></p><br>

<p>Welcome and greet guests in a warm, professional, and courteous manner. Perform check-in and check-out procedures accurately and efficiently. Verify guest reservations, identification, payment details, and room preferences. Provide guests with information about hotel facilities, services, restaurants, and local attractions. Handle guest requests, inquiries, complaints, and special arrangements professionally. Maintain a strong knowledge of room types, rates, promotions, hotel facilities, and current availability. Coordinate with Housekeeping, Reservations, Concierge, Bell Desk, Engineering, and Food &amp; Beverage to ensure smooth guest service. Manage room keys, guest profiles, wake-up calls, messages, and other front office requests. Process cash, credit card, and other payment transactions accurately. Maintain accurate guest accounts and assist with billing discrepancies. Promote hotel services and suitable upgrades while maintaining a guest-focused approach. Ensure VIP, repeat, long-stay, and special-occasion guests receive personalized attention. Handle telephone calls and correspondence professionally. Follow hotel standards for guest privacy, security, safety, and confidentiality. Maintain a clean, organized, and professional front desk area. Record and communicate guest issues and special requests during shift handovers. Assist in resolving guest complaints and escalate complex issues to the Front Office Supervisor or Manager. Follow all hotel policies, procedures, and luxury service standards. Perform other duties assigned by the Front Office Management.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Previous experience in a front office or guest-service position, preferably in a 4- or 5-star hotel.</li><li>Hospitality or hotel management education is an advantage.</li><li>Excellent communication and interpersonal skills.</li><li>Fluent English; Arabic and French are strong advantages.</li><li>Professional appearance and excellent personal presentation.</li><li>Strong customer-service and problem-solving skills.</li><li>Ability to remain calm and professional under pressure.</li><li>Good computer skills and familiarity with hotel PMS systems such as Opera is an advantage.</li><li>Ability to work flexible shifts, including morning, evening, night, weekends, and public holidays.</li><li>Strong attention to detail and ability to multitask.</li><li>Positive attitude, teamwork, and a genuine passion for hospitality.</li></ul><p>Key Competencies</p><ul><li>Luxury guest service</li><li>Communication skills</li><li>Guest complaint handling</li><li>Attention to detail</li><li>Teamwork</li><li>Professionalism</li><li>Problem solving</li><li>Upselling skills</li><li>Cash and payment handling</li><li>Time management</li><li>Cultural awareness</li><li>Confidentiality and discretion</li></ul>

<p>Monitor and maintain the safety and security of all hotel guests, employees, visitors, facilities, and property. Conduct regular patrols of guest areas, back-of-house areas, entrances, parking areas, corridors, and other designated locations. Monitor CCTV cameras, security systems, alarms, and access control systems and report any suspicious or unusual activity. Control and monitor access to restricted and staff-only areas. Monitor hotel entrances and exits and ensure appropriate access procedures are followed. Respond promptly and professionally to security incidents, disturbances, accidents, emergencies, and guest concerns. Assist guests and employees during emergencies and follow established emergency response and evacuation procedures. Handle incidents involving theft, lost and found items, unauthorized access, suspicious behavior, or property damage according to hotel procedures. Prepare accurate and detailed security incident reports and maintain appropriate records. Protect guest privacy and confidentiality and handle sensitive information with discretion. Provide discreet security support for VIP guests, executives, celebrities, and special events when required. Monitor hotel events, functions, conferences, and high-profile activities to ensure a safe and secure environment. Assist in managing guest complaints or difficult situations when security assistance is required, while maintaining a calm and professional approach. Monitor deliveries, contractors, vendors, and service personnel entering and leaving the hotel. Conduct security checks of vehicles and parking areas in accordance with hotel procedures. Safeguard hotel assets, equipment, keys, access cards, and other controlled items. Follow all hotel security policies, procedures, and standards. Ensure compliance with applicable local laws and hotel requirements. Assist with fire prevention, emergency preparedness, evacuation procedures, and other safety measures. Participate in regular security drills, training sessions, and emergency response exercises. Maintain professional appearance, behavior, and communication at all times in accordance with 5-star hotel standards. Maintain strict confidentiality regarding hotel operations, guests, VIPs, employees, and security incidents. Perform other security-related duties as assigned by the Security Supervisor or Security Manager.</p><p>Guest Service Responsibilities</p><p>Maintain a professional, respectful, and discreet attitude when interacting with guests. Provide assistance and directions to guests when appropriate. Handle sensitive or difficult situations calmly and professionally. Ensure security procedures do not negatively affect the guest experience. Maintain a visible but discreet security presence throughout the hotel.</p><p><strong>Desired Candidate Profile</strong></p><p><br></p>

<p>Monitor and maintain the safety and security of all hotel guests, employees, visitors, facilities, and property. Conduct regular patrols of guest areas, back-of-house areas, entrances, parking areas, corridors, and other designated locations. Monitor CCTV cameras, security systems, alarms, and access control systems and report any suspicious or unusual activity. Control and monitor access to restricted and staff-only areas. Monitor hotel entrances and exits and ensure appropriate access procedures are followed. Respond promptly and professionally to security incidents, disturbances, accidents, emergencies, and guest concerns. Assist guests and employees during emergencies and follow established emergency response and evacuation procedures. Handle incidents involving theft, lost and found items, unauthorized access, suspicious behavior, or property damage according to hotel procedures. Prepare accurate and detailed security incident reports and maintain appropriate records. Protect guest privacy and confidentiality and handle sensitive information with discretion. Provide discreet security support for VIP guests, executives, celebrities, and special events when required. Monitor hotel events, functions, conferences, and high-profile activities to ensure a safe and secure environment. Assist in managing guest complaints or difficult situations when security assistance is required, while maintaining a calm and professional approach. Monitor deliveries, contractors, vendors, and service personnel entering and leaving the hotel. Conduct security checks of vehicles and parking areas in accordance with hotel procedures. Safeguard hotel assets, equipment, keys, access cards, and other controlled items. Follow all hotel security policies, procedures, and standards. Ensure compliance with applicable local laws and hotel requirements. Assist with fire prevention, emergency preparedness, evacuation procedures, and other safety measures. Participate in regular security drills, training sessions, and emergency response exercises. Maintain professional appearance, behavior, and communication at all times in accordance with 5-star hotel standards. Maintain strict confidentiality regarding hotel operations, guests, VIPs, employees, and security incidents. Perform other security-related duties as assigned by the Security Supervisor or Security Manager. Guest Service Responsibilities Maintain a professional, respectful, and discreet attitude when interacting with guests. Provide assistance and directions to guests when appropriate. Handle sensitive or difficult situations calmly and professionally. Ensure security procedures do not negatively affect the guest experience. Maintain a visible but discreet security presence throughout the hotel.</p><p><strong>Desired Candidate Profile</strong></p><p><br></p>