Call Center Jobs in Lebanon

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> The Maintenance Manager, under the supervision of the ADOE is responsible for supporting, supervising, scheduling and motivating the hotel maintenance team while making sure the overall corrective and preventive maintenance is completed.<br>Responsible, under the supervision of the ADOE, to coordinate and manage the day to day repair and maintenance of the building engineering asset and including Fire, Life and Safety systems equipment.<br>The Maintenance Manager oversees the engineering operation of the hotel and reports to the ADOE on a day to day basis. S/he supervises engineering team members under his responsibility for high level of performance, quality of work and attendance.<br>S/he prepares periodic (weekly, monthly, etc.) visits, inspections in accordance with the preventive maintenance plan, workload or priorities for approval by the Assistant Director of Engineering, as well as strictly monitors and follow-ups on Fire, Life and Security Brand Standards.<br><br>The job of <strong>Maintenance Manager </strong>is executed satisfactorily when:<br><ul><li>For employees under him, completes, evaluates and follows-up on employee performance reviews TTTT and six month’s progress reports on a timely basis.&nbsp;</li><li>Maintains all hotel building and equipment in a good and neat condition.&nbsp;</li><li>Ensures that effective and concise preventative maintenance schedules are followed.&nbsp;</li><li>Efficiently communicates overall repair and maintenance status to the ADOE on a daily basis.&nbsp;</li><li>Maintains all the fire-life-safety equipment in first class order.</li><li>Ensures that the fire-life-safety first response team has a complete understanding of all procedures, equipment and alarms.</li><li>Establishes good working relationships with suppliers whom will furnish reliable 24-hour emergency service.</li><li>Compiles a monthly consumption report on heat, light and power to include electricity, gas, steam and water and submits to the ADOE.</li><li>Ensures all engineering team members under the direction of the Assistant Director of Engineering / Director of Engineering are exposed to hotel internal and external training on an on-going basis Ensures regular training is given to the engineering team members under his direct supervision.</li><li>Ensures effective inter-departmental communication and good relations between the engineering team members and members of fellow departments within the hotel.</li><li>Prepares and follow through on any projects as outlined by Director of Engineering and /or Assistant Director of Engineering.&nbsp;</li><li>Ensures all public areas are patrolled daily and all lighting is in good order.&nbsp;</li><li>Ensures all engineering team members are permanently well groomed and in uniform.</li><li>Under ADOE supervision, develops and maintain an energy conservation program allowing the hotel to meet its annual budget target.</li><li>Prepares purchase requisitions and submits to the Purchasing Manager.</li><li>Supervises maintenance operations whilst ensuring compliance with all engineering policies, procedures, standards and satisfaction of guests’ needs.</li><li>Regularly inspects all building areas and take any necessary corrective or preventive actions.</li><li>Implements guestrooms and guest corridors corrective and preventive maintenance.</li><li>Under ADOE supervision, coordinates, reviews and ensures compliance of M&amp;E agreements.</li><li>Participates in the planning and set up for hotel special functions and festive seasons and organize the necessary actions.</li><li>Conducts oneself in a professional manner at all times to reflect the high standards of Kempinski Hotels and encourage staff to do the same.</li><li>Maintains a good working relationship with other employees, providing instruction and encouragement as needed.</li><li>Ensures a clean, neat and organized workshop area.</li><li>Performs to any other tasks or projects as assigned by Director of Engineering and /or Assistant Director of Engineering.</li><li>Be on call (alternatively with any other engineering members) after normal working hours and coordinate tradespersons after hours if needed.</li><li>Attends meetings and training sessions as required.</li><li>Accomplishes a set of administrative duties such as leading and attending meeting, writing reports and memos and other specific duties related to the job function.</li></ul>Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.<br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About Infoquest Infoquest is a fast-growing expert network firm serving 2,500+ consulting client users across global consulting firms.<br> We help consulting teams access hard-to-reach experts for live projects, diligence work, market studies, and strategic decisions — and we're now investing in building out our content and brand presence to match our growth.<br> The Content Creator Role As a Content Creator, you'll be the person behind the camera and the editor for everything Infoquest puts out.<br> This role centers on a recurring content cadence: each week you'll shoot and edit long-form interviews and shoots that also get repurposed into several short-form pieces for LinkedIn, Instagram, and YouTube, alongside trendy 30-second reels, and a casual coffee-chat style video introducing a different employee each week.<br> Once a month, you'll run a larger, multi-topic shoot with the CEO covering different expert-network subjects, edited down into multiple standalone pieces across our channels.<br> This is a hands-on, execution-focused role; you'll be given clear direction and own everything from filming through publishing, with a supportive role in ideation.<br> What You'll Do IQ Edit: Shoot and edit a weekly internal-employee interview (long-form), repurposed into 3-4short-form cutdowns for LinkedIn, Instagram, and YouTube Trend Reels: Produce two trendy or funny 30-second reels weekly for Instagram (primary) and YouTube Shorts Coffee Break: Shoot and edit a weekly casual coffee-chat video introducing a different employee each week CEO Deep Dive: Run one larger monthly multi-topic shoot with the CEO on expert-network subjects, edited into multiple standalone pieces Co-schedule shoots with the CEO, employees, and any external subjects involved Direct subjects on-camera, pacing, delivery, retakes, across interview and casual formats Edit all footage into platform-ready long-form and short-form assets, including captions, basic motion graphics/text overlays, and thumbnails where needed Publish and schedule finished content across LinkedIn, Instagram, and YouTube Stay on top of platform trends and adapt formats quickly when something is working What We're Looking For Proven short-form and long-form video portfolio Comfortable directing and filming people on camera, in both interview and casual settings Strong editing skills (Premiere, CapCut, Canva, or similar); motion graphics a plus An eye for trends, able to spot what's working on Reels/Shorts and adapt it fast Reliable and consistent; this role runs on a fixed weekly/monthly cadence, not open-ended scope On-site role in Beirut (gear provided upon request) Bonus Points If You Have Experience filming executive or leadership interview content Videography experience (headshots, event stills, profile assets) Experience building recurring branded content series, not just one-off videos Who Will Succeed in This Role You're execution-focused and comfortable working from a blank slate You can hit a recurring weekly cadence without it feeling like a grind; consistency is the job You have a sharp eye for what makes content watchable: pacing, hooks, and platform-native feel You're self-sufficient across the full pipeline: co-ideate, shoot, edit, publish.<br> What We Offer A fast-growing startup environment with a clear, defined content mandate from day one Direct exposure to company leadership and internal teams Ownership over a recurring content system from filming through publishing A scoped, predictable role, clear weekly/monthly deliverables rather than shifting expectations Potential to grow into a full-time role leading Infoquest's creative content output, as the function scales Our Interview Process Initial Screening Interview: We assess portfolio, background, and experience Technical Interview: A task will be assigned for you to prepare and then present Final Interview: Assess motivation and culture fit Offer Call</span> </div>

<p><h4>Who are we?</h4> <p>We are Servme! A powerhouse guest experience and CRM platform built for modern hospitality. Born to simplify operations, we offer table and seat management, waitlist, guest profiling, commission-free online bookings, a full marketing suite, and razor-sharp analytics. Purpose-built from the front to the back of the house, Servme seamlessly integrates with telephone systems, point of sale, hotel PMS, payments, and major social platforms like Facebook, Google, and Instagram.</p> <p>We're not just another booking tool — we're the operational brain behind smarter restaurants, cafes, and hotels. And yes, we're growing fast. With a relentless focus on streamlining hospitality, Servme is becoming the go-to guest experience platform in the region and beyond. Ready to serve smarter? That's Servme.</p> <h4>The job in a nutshell</h4> <p>We are looking for an experienced Sales Development Representative (SDR) to drive top-of-the-funnel growth by identifying, engaging, and qualifying prospective customers. This role is ideal for a high-energy, self-motivated sales professional who enjoys outbound prospecting, relationship-building, and creating opportunities for the sales team.</p> <p>As a key contributor to the Sales team, you will be responsible for generating qualified leads, booking meetings and demos, and helping build a strong and predictable sales pipeline. You will work closely with Sales and Marketing to identify and engage target accounts across restaurants, F&B groups, and hospitality brands.</p> <p>This is a full-time, office-based role in Beirut — not remote. You'll be in the office daily working closely with the Commercial team.</p> <h4>What will you do?</h4> <p><strong>Responsibilities:</strong></p> <ul> <li>Own outbound prospecting efforts across assigned territories and target accounts, driving consistent top-of-the-funnel pipeline growth.</li> <li>Identify, research, and engage target accounts through cold calling, emailing, social selling, and strategic outreach.</li> <li>Drive top-of-the-funnel lead generation to support revenue growth.</li> <li>Identify and qualify sales opportunities through cold calling, emailing, social selling, and networking.</li> <li>Respond to inbound leads and conduct outbound outreach to target accounts.</li> <li>Build rapport with prospects and identify key decision-makers and influencers.</li> <li>Schedule qualified meetings and demos for the Sales team.</li> <li>Educate prospects on Servme's platform, value proposition, and use cases.</li> <li>Make regular in-person visits to prospective and existing clients across Lebanon to build relationships and support outbound efforts.</li> <li>Nurture leads until they are sales-ready and hand off smoothly to Account Executives.</li> <li>Maintain accurate and up-to-date records in the CRM and sales tools.</li> <li>Consistently meet or exceed daily, weekly, and monthly KPIs and targets.</li> <li>Collaborate closely with Sales, Marketing, Customer Success, and Product teams.</li> <li>Continuously refine outreach messaging, email templates, and call scripts.</li> <li>Bring new ideas, creativity, and insights to improve SDR processes and performance.</li> </ul> <h4>Requirements</h4> <h4>What are we looking for?</h4> <ul> <li>2–4 years of experience in sales development, lead generation, or B2B sales</li> <li>Proven ability to generate qualified opportunities through outbound and inbound channels</li> <li>Strong communication and relationship-building skills</li> <li>Comfortable with cold outreach and objection handling</li> <li>Experience using CRM and sales tools (e.g., HubSpot, Salesforce, or other platforms)</li> <li>Ability to work in a fast-paced, target-driven SaaS environment</li> <li>Strong organizational skills and attention to detail</li> <li>Based in Beirut, Lebanon and able to work from the office daily — this is not a remote role</li> <li>Willingness to travel locally for regular in-person client visits</li> <li>Fluency in English and Arabic is required; French is a strong advantage</li> </ul> <h4>What we offer you?</h4> <p>We believe you will love working at Servme!</p> <p>We have an inclusive and diverse culture that encourages innovation and flexibility in remote, in-office, and hybrid work setups.</p> <p>We offer highly competitive compensation packages, including bonuses and the potential for shares.</p> <p>We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment.</p> <p>We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company.</p></p><p></p>

<p><h4>Description</h4> <p>Aspire Software is looking for a system administrator to join our team in Lebanon.</p> <p>Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p> <h4>Key responsibilities</h4> <ul> <li>Administer Windows Server and Linux VM environments – Ubuntu/RHEL, ensuring high availability, performance, and security compliance</li> <li>Administer Dell blade server environments and enterprise SAN/NAS storage – performance tuning and capacity planning</li> <li>Oversee VMware vSphere environment including ESXi hosts, vCenter, and VM lifecycle management</li> <li>Maintain high availability configurations and ensure infrastructure resilience for production systems</li> <li>Lead regular maintenance windows, patching cycles, and hardware lifecycle planning</li> <li><strong>SQL Server administration (must-have)</strong></li> <li>Manage and maintain SQL Server databases across multiple environments – dev, staging, QA, production</li> <li>Administer SQL Server Always On Availability Groups and/or Failover Cluster Instances</li> <li>Perform database performance tuning, index optimization, and query analysis</li> <li>Execute and validate backup, restore, and disaster recovery procedures for SQL environments</li> <li>Partner with development teams to troubleshoot slow queries and support schema changes</li> <li>Manage SQL security, roles, permissions, and auditing best practices</li> <li><strong>Windows / IIS administration (must-have)</strong></li> <li>Manage and maintain IIS web server configurations for .NET applications across multiple servers</li> <li>Administer application pools, SSL certificate bindings, and site configurations</li> <li>Troubleshoot IIS performance issues, 500-series errors, and application layer problems</li> <li>Support Active Directory, DNS, DHCP, Group Policy, and Windows Server services</li> <li><strong>DevOps & automation</strong></li> <li>Maintain and improve CI/CD pipelines supporting application deployments – TeamCity, Octopus Deploy, or similar</li> <li>Write and maintain automation scripts to reduce manual operational work – PowerShell, Bash, Python</li> <li>Manage Docker-based containerized workloads and support container orchestration</li> <li>Support Infrastructure as Code practices for environment provisioning and configuration management</li> <li>Collaborate with development teams to streamline deployment processes and improve release reliability</li> <li><strong>Cloud & hybrid infrastructure</strong></li> <li>Manage cloud-hosted environments on Azure, AWS and GCP – VMs, backups, region-specific customer environments</li> <li>Administer Veeam Backup for both local NAS and cloud-based backup targets</li> <li>Support hybrid connectivity, VPN management, and cross-region performance</li> <li>Optimize cloud resource usage and manage costs across environments</li> <li><strong>Networking & security</strong></li> <li>Manage firewalls, VLANs, routing, and network segmentation in a datacenter environment</li> <li>Oversee HAProxy or similar load balancing configurations across web and application tiers</li> <li>Enforce security policies, conduct access reviews, and support compliance requirements</li> <li>Manage SSL certificate lifecycle across internal and customer-facing services</li> <li><strong>Monitoring & incident response</strong></li> <li>Maintain infrastructure and application monitoring using tools such as Zabbix, LogicMonitor, Graylog, or similar</li> <li>Lead root cause analysis for production incidents and communicate findings to stakeholders</li> <li>Provide on-call support for critical infrastructure issues</li> <li>Document runbooks, incident response procedures, and system configurations</li> </ul> <h4>Requirements</h4> <ul> <li>SQL Server 2014–2022, Always On AG or FCI, performance tuning, T-SQL, backup/restore, SSMS</li> <li>IIS / Windows IIS 8.5+, .NET application hosting, app pool management, SSL configuration, Windows Server 2016+</li> <li>Linux Ubuntu / Red Hat / CentOS server administration, shell scripting, service management</li> <li>Experience 3–5+ years in a senior sysadmin or infrastructure engineer role in a production environment</li> </ul> <h4>Strong assets</h4> <ul> <li>Virtualization VMware vSphere / ESXi / vCenter, VM lifecycle management, resource optimization</li> <li>Storage enterprise SAN/NAS management, Dell PowerStore or similar, FC connectivity, storage performance</li> <li>DevOps CI/CD pipelines, PowerShell / Bash / Python scripting, Docker, IaC fundamentals</li> <li>Networking firewalls (Cisco ASA, Palo Alto, Fortinet), HAProxy, VLANs, VPN, routing fundamentals</li> <li>Cloud Azure and/or GCP – VM management, backup targets, hybrid connectivity, cloud-hosted environments</li> <li>Active Directory multi-domain AD, GPO, ADFS, DNS/DHCP administration</li> </ul> <h4>Nice to have</h4> <ul> <li>DevOps tools TeamCity, Octopus Deploy, Terraform, Ansible, Kubernetes basics</li> <li>Logging Graylog, ELK Stack, or similar centralized log management</li> </ul></p><p></p>

<p><h4>Job description</h4> <p>As a global marketing experience company, Quad’s goal is to help our clients win every day. We use our data-driven integrated marketing and manufacturing platform to streamline solutions for our clients, reduce friction and enhance their marketing spend effectiveness. We’ve built a rich legacy by believing in our people, allowing them to act like owners and to take charge of their own success. Whether an operator, sales rep, a graphic artist or a clinician, we’re all driven to perform at our best—for ourselves and our clients. At our core, we’re a company that believes we can always create a better way.</p> <br> <h4>Industrial maintenance mechanic</h4> <p>Hartford, WI | $32–$42/hour | Shift positions available<br> Relocation assistance available for qualified candidates (100+ miles away)</p> <p>Are you a seasoned tradesperson with a sharp eye for diagnosing mechanical issues and keeping complex equipment running at peak performance? Quad is looking for experienced maintenance mechanics to join our Hartford, WI facility, where your skills in troubleshooting industrial print equipment will be highly valued and rewarded.</p> <p>We’re a global marketing experience company and one of the largest magazine and direct-mail printers in the U.S. With over 10,000 employees in 11 countries, we’re built on innovation, efficiency, and respect for the people who make it all happen.</p> <br> <h4>Why skilled tradespeople choose Quad</h4> <ul> <li>Competitive pay based on your experience and technical expertise</li> <li>Comprehensive benefits including medical, dental, vision, and more</li> <li>Compressed work week = more time for life outside of work</li> <li>On-site fitness center to stay sharp and strong</li> <li>Relocation assistance for qualified candidates ready to make a move</li> <li>Respect for your craft—we know the value of skilled trades and invest in your success</li> </ul> <br> <h4>What you’ll tackle</h4> <ul> <li>Troubleshooting and repairing industrial print equipment to minimize downtime</li> <li>Performing preventative maintenance and system upgrades</li> <li>Installing and servicing mechanical components like gearboxes, bearings, compressors, and drive systems</li> <li>Collaborating with production teams to ensure smooth operations and high-quality output</li> </ul> <br> <h4>What you bring to the table</h4> <ul> <li>Proven mechanical maintenance experience in a manufacturing environment</li> <li>Expertise in diagnosing and resolving issues with print machinery</li> <li>Training in welding, hydraulics, blueprint reading, and machine trades math</li> <li>Ability to work a 12-hour rotating schedule (days/nights/weekends/holidays)</li> <li>Self-motivation, clear communication, and a commitment to safety</li> <li>Physical ability to lift up to 50 lbs and work on your feet for extended periods</li> </ul> <br> <h4>Are you ready to put your skills to work?</h4> <p>If you’re a hands-on problem solver with a passion for precision and a talent for troubleshooting print equipment, Quad is ready to welcome you. Apply today and join a team that respects your trade, rewards your expertise, and helps you build a career you’re proud of.</p> <br> <h4>Additional information</h4> <p>The actual rate of pay offered will vary based upon, but not limited to: education, skills, experience, proficiency, performance, shift, and location. In addition to base salary, the total compensation package may include overtime and shift differentials, depending on the role. Quad offers benefits including medical, dental, and vision coverage, paid time off, insurance, annual discretionary match to 401(k) based on company performance, life insurance, and other voluntary supplemental insurance coverages, plus childbirth short-term insurance, paid parental leave, adoption and surrogacy benefits, pet insurance, and more.</p> <p>If you're ready to take the next step in your career with Quad, apply today and become part of a team that values growth, innovation, and your potential to excel.</p> <br> <p>We offer comprehensive benefits for eligible employees including medical, prescription, dental and vision insurance, 401(k) retirement savings, paid time off, holidays and additional benefits.</p> <br> <h4>Equal opportunity employer</h4> <p>Quad is proud to be an equal opportunity employer. We are committed to creating a place of belonging—a space where employees do not need to sacrifice who they are to exist and grow in our workplace. Quad does not discriminate on any unlawful basis including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, veteran status, genetic information, or any other basis prohibited by applicable federal, state, or local laws. Quad also prohibits harassment of applicants and employees based on any of these protected categories.</p> <br> <h4>Drug-free workplace</h4></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Org. Setting and Reporting<br>The post is located at the Programme Office in Lebanon, in Beirut under the UNODC Regional Office for the Middle East and North Africa (ROMENA). Within delegated authority, the Programme Officer (Head of Programme Office in Lebanon will be responsible for overseeing the overall implementation of UNODC Programmes and activities in Lebanon. The incumbent will also act as the Head of the UNODC Programme Office in Lebanon and represent UNODC vis-a-vis the Government of Lebanon and the international community in Lebanon. The Programme Coordinator works under the overall guidance of the Regional Representative for the Middle East and North Africa (ROMENA), and under the direct supervision of the Deputy Regional Representative. The incumbent is a member of the relevant United Nations Country Team (UNCT) under the strategic guidance and coordination of the United Nations Resident Coordinator (UNRC). In this capacity, the incumbent leads UNODC's engagement in UN common country planning, programming, funding, monitoring and evaluation activities and actively contributes to the establishment of the Common Country Analysis and United Nations Sustainable Development Cooperation Framework (CCA and UNSDCF) and related joint workplan, resource mobilization and communications strategies and plans as well as the Business Operations Strategy especially under the UN reform and the 2030 Agenda. For more information on UNODC, please visit www.unodc.org<br> Responsibilities<br>Within assigned authority, the incumbent will be responsible for the overall implementation and direction of UNODC projects and initiatives in Lebanon under the Regional Framework for Arab States. S/he will be responsible for the following specific tasks: • Ensure the strategic direction and management of the programme for Lebanon and contribute to expand and raise resources for the Lebanon Programme across UNODC mandates with financial support from governments, international organizations, member states and private sector. • Under the leadership of the respective Regional Representative and Deputy Representative, act as Head of Office representing UNODC vis-à-vis the national counterparts, the UN, the international community and other partners working towards national, regional and inter-regional long-term capacity-building in UNODC mandates and in particular in drug control and crime prevention, in order to promote adherence to and ensure consistency with the terms of the United Nations conventions, drug control treaties, the Conventions against Transnational Organized Crime (UNTOC), Corruption (UNCAC) and cybercrime, the international instruments to counter terrorism and the UN standards and norms in criminal justice and crime prevention. • Translate programmatic objectives produced by ROMENA in efficient and viable technical assistance and policy development work for Lebanon and support ROMENA in the establishment of the strategic direction and expansion of cooperation in the context of the UNODC Regional Programme for the Arab States (2023-2028). • Contribute towards UN-wide strategic planning and cooperation in Lebanon and advocate for drugs/crime related issues to be embedded in key UN programmatic instruments such as the United Nations Common Country Analysis; Sustainable Development Cooperation Framework; and contribute to the Efficiency Roadmap goals (i.e. Business Operations Strategy annual review; Common Back Offices/Local Shared Service Centres; Common Premises) as well as UN common goals such as women empowerment, gender equality. • Coordinate and liaise with UNODC field offices and global programs, as well as relevant units at UNODC Headquarters (HQ), the authorities of the host country, and other relevant international and regional actors to facilitate project implementation and create synergies in this regard. Advocacy • Establish close partnership with the national counterparts in Lebanon, manage and coordinate communications with governments, other UN agencies, international organizations, and diplomatic missions on drug control, crime prevention and criminal justice policy issues and the broader UNODC mandate. Programme Implementation • Coordinate, oversee, and monitor the planning the budgeting and the implementation of the UNODC portfolio in Lebanon, including but not limited to drug control; countering human trafficking/smuggling of migrant; countering corruption; prison reform; juvenile justice; countering maritime crime and border management. • Lead and manage the implementation of the crime prevention and criminal justice programme in Lebanon, ensuring effective human rights and gender mainstreaming across all interventions, and maintaining oversight of programme delivery, budgets, expenditures, and partnerships with national counterparts and donors. • Monitor and analyze programme and project development and implementation; identify risks challenges to be addressed and propose corrective actions. Identify and assess technical assistance strategies of donors active in criminal justice and crime prevention. • Design coordinate and support training and capacity-building activities for criminal justice actors, including the development of technical materials and the delivery of interregional, regional, and national training activities. • Ensure effective financial management, fund monitoring, and compliance with reporting requirement of the projects in Lebanon meeting related reporting obligations and coordinate timely projects’ reviews and revisions as required. • Engage with funding partners at national and international level to expand and raise resources for the crime prevention, criminal justice portfolio. • Collect and analyze data to identify trends and patterns. Provide insights through graphs, charts, tables, and reports using data visualization methods to support data-driven planning, decision-making, and reporting. • Draft and review a variety of high quality and timely written outputs, such as background papers, policy proposals, official correspondence, working papers, mission reports, presentations, and organize, participate in, and deliver presentations at policy-making, expert group, and programme- and project-related meetings, workshops, and discussions.. • Promote gender equality and mainstream gender across all programmatic activities and policies in line with UNODC Gender Strategy. Managing the Programme Office • Provide oversight in managing the financial, physical and human resources of the local UNODC office under his/her supervision in line with the established policies and delegated authority in Lebanon • Work collaboratively with the ROMENA Operations team to support financial and programmatic monitoring of the regional programme, ensuring alignment with endorsed costed workplans and theories of change. Proactively identify risks and propose solutions. • Participate in the recruitment of staff and affiliate personnel for the Programme Office. • Oversee and manage the human resources in the Lebanon Programme Office in line with UN/UNODC policies and guidance on staff/affiliate personnel management, incl time and performance management systems. • Create an inclusive and diverse work environment which fosters civility and respect among colleagues including gender equality and uphold zero tolerance to harassment, including sexual harassment/exploitation, discrimination and abuse of authority. • Act as security focal point ensuring the safety and security of UNODC staff and personnel in Lebanon, in line with the framework of accountability and through liaising with relevant members and agencies of the UN Country Team and UNDSS. • Carry out any other work-related assignments as required.<br> Competencies<br>• Professionalism: Knowledge and understanding of theories, concepts and approaches relevant to particular sector, functional area or other specialized field. Ability to identify issues, analyze and participate in the resolution of issues/problems. Ability to conduct data collection using various methods. Conceptual analytical and evaluative skills to conduct independent research and analysis, including familiarity with and experience in the use of various research sources, including electronic sources on the internet, intranet and other databases. Ability to apply judgment in the context of assignments given, plan own work and manage conflicting priorities. Has ability to analyze and interpret data in support of decision-making and convey resulting information to management. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work. Able to analyze and interpret data in support of decision-making and convey resulting information to management. • Planning&amp; Organizing: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently. • Accountability: Takes ownership of all responsibilities and honours commitments; delivers outputs for which one has responsibility within prescribed time, cost and quality standards; operates in compliance with organizational regulations and rules; supports subordinates, provides oversight and takes responsibility for delegated assignments; takes personal responsibility for his/her own shortcomings and those of the work unit, where applicable. Managerial competencies: • Managing Performance: Delegates the appropriate responsibility, accountability and decision-making authority; makes sure that roles, responsibilities and reporting lines are clear to each staff member; accurately judges the amount of time and resources needed to accomplish a task and matches task to skills; monitors progress against milestones and deadlines; regularly discusses performance and provides feedback and coaching to staff; encourages risk-taking and supports creativity and initiative; actively supports the development and career aspirations of staff; appraises performance fairly.<br> Education<br>Advanced university degree (Master’s degree or equivalent) in criminology, law, social sciences or related field is required. A first-level university degree in similar fields, in combination with two additional years of qualifying experience, may be accepted in lieu of the advanced university degree.<br> Job - Specific Qualification<br>Not available.<br> Work Experience<br>A minimum of five years of relevant, progressively responsible professional work experience, in implementing projects/programs in international technical cooperation in criminal justice and crime prevention and strengthening criminal justice systems is required. Experience in the delivery of capacity-building, training and advisory services training and providing advice and assistance to national criminal justice and crime prevention organizations is required. Experience in fund-raising and in managing projects funded by international funding partners, including the European Union, intergovernmental or international organizations is desirable. Experience in team and performance management is desirable Experience in data analytics or related areas is desirable.<br> Languages<br>English and French are the working languages of the United Nations Secretariat. For this job opening, English <b>and</b> Arabic are required. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult https://languages.un.org for details).<br> .headtable { font-family: arial, sans-serif; border-collapse: collapse; width: 100%; border: 1px solid gray; border-radius: 10px; overflow: hidden; } .headTitle { font-family: Arial, Helvetica, sans-serif; font-size: 16px; font-weight: bold; /*color: rgb(65, 98, 145);*/ color:black; } .headtable tr td, .headtable tr th { text-align: center; vertical-align: middle; padding: 6px; } .headtable th{ background-color: #F4F4F4; color: #002d62; font-weight: bold; text-align: center; vertical-align: middle; padding: 12px; border-right: 1px solid #ccc; } .headtable td { text-align: center; vertical-align: middle; background-color: white; border-top: 1px solid #ccc; border-right: 1px solid #ccc; } .headtable th:last-child, .headtable td:last-child { border-right: none; } .headtable tr:last-child td { border-bottom: none; } .rounded-table-wrapper { border-radius: 12px; border: 1px solid #ccc; overflow: hidden; } Required LanguagesLanguageReadingWritingListeningSpeaking<br><b>English</b>UN Level IIUN Level IIUN Level IIUN Level II<br><b>Arabic</b>UN Level IIUN Level IIUN Level IIUN Level II<br> <br> Assessment<br>Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.<br> Special Notice<br>THIS IS A FIXED TERM LIMITED POSITION. Appointment against this project post is for an initial period of one (1) year. The candidate selected for this position will be granted a fixed-term appointment limited (“FTA-limited”) in accordance with section 2.2 (c) of administrative instruction ST/AI/2025/3 on Administration of appointments. Renewal of appointment is contingent upon continued existence of mandate and availability of funding. If this position is discontinued, the incumbent will be separated from service. United Nations Secretariat staff members who meet the definition of "internal candidate" in staff rule 4.10 who are selected for this position will be reassigned or transferred to the position, without a lien to their parent position. This position is subject to local recruitment pursuant to staff rule 4.4 of the United Nations Staff Rules. Applicants for positions in the General Service and related categories must be authorized to work for the United Nations in the duty station where the position is located. Eligible applicants selected from outside the duty station are responsible for any expenses in connection with their relocation to the duty station. Staff members subject to local recruitment are not eligible for allowances or benefits exclusively applicable to international recruitment. Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, staff are expected to move periodically to new functions in their career in accordance with established rules and procedures. At the United Nations, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. The United Nations is committed to creating a diverse and inclusive environment of mutual respect. The United Nations recruits and employs staff regardless of gender identity, sexual orientation, race, religious, cultural and ethnic backgrounds or disabilities. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application. The United Nations Secretariat is committed to achieving 50/50 gender balance and geographical diversity in its staff. Female candidates are strongly encouraged to apply for this position. The movement of staff members from the General Service and related categories to the Professional category in the United Nations Secretariat is exclusively allowed through the Young Professionals Programme competitive examinations. Only few staff members pass the competitive examinations. Passing the competitive examinations does not guarantee movement to the Professional category. For further information, please visit https://careers.un.org/lbw/home.aspx?viewtype=GP<br> United Nations Considerations<br>According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment. Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process. By accepting a letter of appointment, staff members are subject to the authority of the Secretary-General, who may assign them to any of the activities or offices of the United Nations in accordance with staff regulation 1.2 (c). Further, staff members in the Professional and higher category up to and including the D-2 level and the Field Service category are normally required to move periodically to discharge functions in different duty stations under conditions established in ST/AI/2023/3 on Mobility, as may be amended or revised. This condition of service applies to all position specific job openings and does not apply to temporary positions. Applicants are urged to carefully follow all instructions available in the online recruitment platform, inspira, and to refer to the Applicant Guide by clicking on “Manuals” in the “Help” tile of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revis </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Aspire Software is looking for an intermediate Full-Stack Engineer to join our team in Lebanon.<br> Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals.<br> By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.<br> Role Overview This role is a strong fit for someone whose center of gravity is backend design, API design, and system evolution.<br> You’ll help modernize and grow a cloud-based SaaS platform used in real operational environments, with the chance to shape both new features and the way existing systems are improved over time.<br> What you’ll do Design, build, and refine full stack features for a multi-tenant SaaS platform serving enterprise restaurant and catering customers.<br> Design and implement backend services and REST APIs with strong attention to clarity, maintainability, and backward compatibility.<br> Work across Java/Spring services and modern React/Node.<br>js applications as part of an evolving platform.<br> Contribute to architectural improvements and help move existing patterns toward more event-driven designs over time.<br> Write automated tests and help maintain a reliable, secure, production-ready engineering environment.<br> Author and maintain CI/CD workflows in GitHub Actions and participate in the full lifecycle from design through deployment.<br> Collaborate closely with product and engineering peers to turn real-world customer needs into thoughtful software solutions.<br> Take ownership of the features you build, with a strong focus on follow-through, product quality, and steady delivery.<br> Professional experience as a full stack engineer, with strong backend depth and comfort working across the stack.<br> Strong experience with Java, Spring Boot, and Hibernate in production systems.<br> Production experience with React and Node.<br>js. Experience designing and implementing REST APIs in real-world applications.<br> Experience working with cloud-based SaaS applications and multi-tenant product considerations.<br> Familiarity with message-based or event-driven systems.<br> Experience shipping meaningful software in e-commerce, ERP, or CRM environments; e-commerce experience is especially relevant for this role.<br> Commitment to automated testing, code quality, and secure development practices, including awareness of common web security risks.<br> Experience with CI/CD pipelines, including hands-on work with GitHub Actions or similar tooling.<br> Nice to have Experience with approval workflows, complex pricing, or enterprise order flows.<br> Exposure to POS integrations or payment gateways.<br> Experience with Azure Cosmos DB or other document databases.<br> Familiarity with observability practices and OTEL-style instrumentation.<br> Exposure to infrastructure-as-code tools, or interest in learning within an established cloud environment.<br> Experience in hospitality, restaurant, or catering software.<br></span> </div>

The Chief Accountant will be responsible for overseeing all accounting and financial operations of the organization, ensuring the accuracy and integrity of financial records, compliance with applicable regulations, and the efficient management of financial resources. <br>S/he will supervise the accounting team, monitor financial reporting processes, manage budgeting and cash flow activities, and support management in strategic financial decision-making. The Chief Accountant will play a key role in maintaining strong internal controls, optimizing financial performance, and ensuring compliance with local tax laws and accounting standards. <br>Preference will be given to candidates with previous experience in hospital or healthcare environments, demonstrating familiarity with healthcare accounting practices, insurance claims reconciliation, medical billing processes, and healthcare financial reporting. <br> <br>Key Responsibilities: <br>• Oversee and manage the day-to-day operations of the accounting department. <br>• Ensure accurate and timely preparation of monthly, quarterly, and annual financial statements. <br>• •Monitor and maintain the general ledger, accounts payable, accounts receivable, payroll, and fixed assets records. <br>• Prepare and review financial reports, budgets, forecasts, and cash flow projections. <br>• Ensure compliance with Lebanese accounting standards, tax regulations, and statutory requirements. <br>• Coordinate and manage external audits, tax audits, and regulatory inspections. <br>• Develop, implement, and monitor internal financial controls and accounting procedures. <br>• Reconcile bank accounts, supplier accounts, customer accounts, and intercompany transactions. <br>• Supervise the preparation and submission of tax declarations, VAT returns, payroll taxes, and other regulatory filings. <br>• Monitor cash management activities and optimize working capital utilization. <br>• Analyze financial performance and provide recommendations to management for cost optimization and operational efficiency. <br>• Support budgeting and financial planning processes across departments. <br>• Ensure proper documentation and maintenance of accounting records and supporting documents. <br>• Coordinate with banks, auditors, government authorities, insurance companies, and external stakeholders as required. <br>• Assist management in strategic financial planning and decision-making. <br>• Train, mentor, and supervise accounting staff to ensure high performance and continuous professional development. <br>• Maintain confidentiality of financial information and uphold the highest ethical and professional standards. <br>• Stay updated on accounting regulations, tax laws, financial reporting standards, and industry best practices. <br>• Support continuous improvement initiatives aimed at enhancing financial processes and reporting accuracy. <br> <br>Qualifications: <br>Education: Bachelor’s degree in Accounting, Finance, or a related field. Master’s Degree is a plus <br> Experience: <br>• Minimum of 5 years of experience in a similar role. <br>• Previous experience in a hospital, healthcare institution, or medical center is highly preferred. <br>Knowledge: <br>• Strong knowledge of financial reporting, budgeting, taxation, and internal controls. <br>• Proficiency in accounting software and ERP systems. <br>• Professional certification such as CPA, ACCA, CMA, or equivalent is required. <br>Skills: <br>• Excellent analytical, organizational, and problem-solving skills. <br>• Strong leadership and team management capabilities. <br>• Advanced proficiency in Microsoft Excel and financial reporting tools. <br>• Excellent communication and interpersonal skills. <br>• Ability to work under pressure and meet strict deadlines. <br>• High level of integrity, professionalism, confidentiality, and attention to detail. <br>Languages: Fluency in English, written and spoken is required. Knowledge of French or other languages is an advantage

<p>The Maintenance Manager, under the supervision of the ADOE is responsible for supporting, supervising, scheduling and motivating the hotel maintenance team while making sure the overall corrective and preventive maintenance is completed. Responsible, under the supervision of the ADOE, to coordinate and manage the day to day repair and maintenance of the building engineering asset and including Fire, Life and Safety systems equipment. The Maintenance Manager oversees the engineering operation of the hotel and reports to the ADOE on a day to day basis. S/he supervises engineering team members under his responsibility for high level of performance, quality of work and attendance. S/he prepares periodic (weekly, monthly, etc.) visits, inspections in accordance with the preventive maintenance plan, workload or priorities for approval by the Assistant Director of Engineering, as well as strictly monitors and follow-ups on Fire, Life and Security Brand Standards.</p><p>The job of Maintenance Manager is executed satisfactorily when:</p><ul><li>For employees under him, completes, evaluates and follows-up on employee performance reviews TTTT and six month s progress reports on a timely basis.</li><li>Maintains all hotel building and equipment in a good and neat condition.</li><li>Ensures that effective and concise preventative maintenance schedules are followed.</li><li>Efficiently communicates overall repair and maintenance status to the ADOE on a daily basis.</li><li>Maintains all the fire-life-safety equipment in first class order.</li><li>Ensures that the fire-life-safety first response team has a complete understanding of all procedures, equipment and alarms.</li><li>Establishes good working relationships with suppliers whom will furnish reliable 24-hour emergency service.</li><li>Compiles a monthly consumption report on heat, light and power to include electricity, gas, steam and water and submits to the ADOE.</li><li>Ensures all engineering team members under the direction of the Assistant Director of Engineering / Director of Engineering are exposed to hotel internal and external training on an on-going basis</li><li>Ensures regular training is given to the engineering team members under his direct supervision.</li><li>Ensures effective inter-departmental communication and good relations between the engineering team members and members of fellow departments within the hotel.</li><li>Prepares and follow through on any projects as outlined by Director of Engineering and /or Assistant Director of Engineering.</li><li>Ensures all public areas are patrolled daily and all lighting is in good order.</li><li>Ensures all engineering team members are permanently well groomed and in uniform.</li><li>Under ADOE supervision, develops and maintain an energy conservation program allowing the hotel to meet its annual budget target.</li><li>Prepares purchase requisitions and submits to the Purchasing Manager.</li><li>Supervises maintenance operations whilst ensuring compliance with all engineering policies, procedures, standards and satisfaction of guests needs.</li><li>Regularly inspects all building areas and take any necessary corrective or preventive actions.</li><li>Implements guestrooms and guest corridors corrective and preventive maintenance.</li><li>Under ADOE supervision, coordinates, reviews and ensures compliance of M&amp;E agreements.</li><li>Participates in the planning and set up for hotel special functions and festive seasons and organize the necessary actions.</li><li>Conducts oneself in a professional manner at all times to reflect the high standards of Kempinski Hotels and encourage staff to do the same.</li><li>Maintains a good working relationship with other employees, providing instruction and encouragement as needed.</li><li>Ensures a clean, neat and organized workshop area.</li><li>Performs to any other tasks or projects as assigned by Director of Engineering and /or Assistant Director of Engineering.</li><li>Be on call (alternatively with any other engineering members) after normal working hours and coordinate tradespersons after hours if needed.</li><li>Attends meetings and training sessions as required.</li><li>Accomplishes a set of administrative duties such as leading and attending meeting, writing reports and memos and other specific duties related to the job function.</li><li>Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Certified technical diploma in mechanical (HVAC) or electrical</li><li>Minimum 3 to 5 years in building or plant maintenance, in a similar position or promoted internally</li><li>Local language excellent oral and written skills (as applicable)</li><li>English excellent oral and written skills</li><li>Additional language beneficial</li><li>Customer focused and people oriented</li><li>Ability to lead and motivate a team of multi-skilled technicians</li><li>Good organizational work planning and reporting skills</li><li>Good basic computer skills in software office (word, Excel, Power Point)</li></ul>

<p>Job Scope The Field Marketing Manager is accountable for driving awareness, engagement, and measurable pipeline across direct and channel routes to market. Reporting to the Emerging Marketing Leader and embedded within the sub-regional management team, this role aligns closely with the regional business to deliver a marketing plan that deepens engagement in strategic accounts, builds momentum in data resilience and cybersecurity, and accelerates net new logo acquisition through channel partners. The successful candidate is a commercially driven marketing professional with a proven ROI track record gained within a large B2B software or services company. Deep knowledge of ABM, field events, digital, integrated campaigns, and channel/alliances marketing is essential. The role demands the ability to influence multiple regional stakeholders and negotiate effectively within a global matrixed organization.</p><p><b>Main Duties and Responsibilities</b></p><p>Strategy &amp; Pipeline Generation</p><ul><li>Develop and execute the sub-regional marketing strategy to drive awareness, engagement, and demand.</li><li>Orchestrate and implement pipeline generation and acceleration programs jointly with sales and channel.</li><li>Plan direct and channel budgets to maximize pipeline and ROI.</li><li>Develop and implement a target account strategy to support account-based selling.</li><li>Seek opportunities to work with Alliances and Security partners to drive net new leads and accelerate pipeline.</li><li>Drive and manage the end-to-end lead capture and follow-up process, ensuring timely lead qualification, effective stakeholder coordination, accurate reporting, and operational excellence across all marketing activities.</li></ul><p>Events &amp; Campaigns</p><ul><li>Take full ownership of the company's participation in key regional trade shows and industry events, managing all project phases from strategy and planning through execution, lead management, budget control, vendor coordination, and post-event evaluation.</li><li>Select, devise, and manage physical and virtual events as part of the overall marketing mix.</li><li>Ensure a cohesive pre-event, at-event, and post-event nurture strategy to maximize engagement and response rates.</li><li>Use marketing mix to create surround programs for strategic accounts Executive Briefings, Micro-Briefings, and digital plays.</li><li>Develop creative briefs and implement integrated campaigns ensuring consistent messaging across all channels.</li><li>Develop and implement a calendar of events and activities that fosters traffic and increases customer engagement.</li><li>Evaluate, onboard, and manage vendors contributing to local demand creation programs.</li></ul><p>Channel &amp; Alliances</p><ul><li>Working alongside partner account managers, manage key partners and alliances; execute and track PDF budget with focus on net new logos.</li><li>Enable new routes to market including XSPs, Telcos, cloud providers, and MSPs.</li><li>Drive strong partner relationships and lead generation programs.</li></ul><p>Team Alignment &amp; Communication</p><ul><li>Engage with direct and indirect sales teams to coordinate, communicate, and optimize the impact of marketing activities including call-out days aligned to defined Sales Plays.</li><li>Communicate and educate regional teams (sales, SEs, channel, and renewals) on new and planned marketing activities including global and regional programs.</li><li>Continuously coordinate with internal stakeholders for successful initiative delivery and results.</li></ul><p>Reporting &amp; Optimization</p><ul><li>Forecast, measure, report, and optimize the impact of the sub-regional plan as well as specific programs and initiatives.</li><li>Create and develop reports; analyze data and figures to be used in future campaigns and activities.</li><li>Manage the marketing budget, monitor effective utilization by adhering to guidelines, and optimize costs while assessing return on investment.</li><li>Accountable for annual planning and quarterly reviews within the sub-region, including budget and pipeline management and ROI tracking.</li><li>Build, maintain, and manage solid relationships with key industry players, partners, and agencies.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Position Requirements</p><ul><li>Operational excellence - experience managing B2B direct and channel marketing and reporting metrics (funnel conversion, pipeline, ROI, % contribution to the business, etc.).</li><li>Demonstrated ability to leverage AI tools to enhance productivity, streamline workflows, and support decision making.</li><li>Experience of account-based marketing implementation.</li><li>Proven track record in delivering in a high-pressured sales focused environment.</li><li>Proven track record in driving strong partner relationship and lead generation programs.</li><li>A team player; passionate about the technology market.</li><li>Commercially focused and target driven</li><li>Detail oriented and skilled at managing deadlines.</li><li>Strong organization and influencing skills</li><li>Strong consultative marketing approach to effectively engage with sales organization and channel partner community</li><li>Excellent communication and presentation skills</li><li>Excellent business acumen #LI-LM1</li></ul><p>Education</p><p>Bachelor s degree in Marketing or Advertising.</p><p>Experience</p><p>At least 8 to 10 years of relevant experience.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p><strong><u>About Our Client</u></strong></p><br><p>Our client operates growing e-commerce brands serving customers in Lebanon, with plans to expand further across the GCC and launch a new clothing brand.</p><br><p>The business values reliable people who take ownership, learn quickly, and remain professional under pressure. As the brands grow, high-performing team members will have opportunities to expand their responsibilities across multiple products and markets.</p><br><br>Job Description<br><p>Great customer service does more than answer questions. It builds trust, protects revenue, and turns first-time buyers into loyal customers.</p><br><p>Our client is looking for a customer-focused professional in Lebanon who can take ownership of daily customer interactions and order operations across growing e-commerce brands. If you know Shopify, communicate confidently in Arabic, English, and French, and stay composed when things get busy, this could be your path toward a senior customer service leadership role.</p><br><p><u><strong>Why This Opportunity Matters</strong></u></p><br><p>You’ll be at the center of the customer journey, supporting shoppers from their first message through order fulfillment and post-purchase follow-up. Your work will directly influence customer satisfaction, completed orders, product reviews, and repeat business.</p><br><p>This is not a role where you simply respond to messages. You’ll help recover cancelled orders, identify upselling opportunities, coordinate with delivery partners, and keep essential customer and order information accurate.</p><br><p>Strong performance will be recognized with additional earning potential and a clear path toward greater responsibility.<br> &nbsp;</p><br><p><u><strong>What You’ll Own</strong></u></p><br><p>In this role, you will:</p><br><ul><li>Manage customer conversations on WhatsApp with professionalism, empathy, and speed.</li><li>Process customer orders accurately and ensure all required information is complete.</li><li>Follow up with fulfillment and delivery partners regarding cancelled orders.</li><li>Speak with customers to understand cancellation reasons and recover orders whenever possible.</li><li>Maintain accurate customer and order records in shared Google Sheets.</li><li>Make outbound calls to request product reviews and explore relevant upselling opportunities.</li><li>Collect customer feedback that helps strengthen trust in the brands and improve the customer experience.</li><li>Moderate comments on social media advertisements while protecting a professional brand image.</li><li>Provide dependable administrative support and handle additional virtual assistant tasks as business needs evolve.</li></ul><p>Your success will be measured by the quality of your customer interactions, the accuracy of your work, your ability to support order targets, and the ownership you bring to daily operations.</p><br><br>Qualifications<br><p><u><strong>What Makes You Successful</strong></u></p><br><p>You’ll thrive in this role if you are a Lebanese national currently based in Lebanon and a native Arabic speaker with a very good command of both English and French.</p><br><p>Previous customer service experience with e-commerce brands in Lebanon is required, including hands-on experience using Shopify. You should also be comfortable working with CRM systems, Microsoft Excel, and Google Sheets.</p><br><p>Because phone communication is an important part of the role, you’ll need to be comfortable and confident speaking with customers, requesting reviews, handling objections, and introducing relevant upselling opportunities.</p><br><p>You’ll be especially successful if you:</p><br><ul><li>Communicate politely and professionally, including during difficult customer interactions.</li><li>Stay calm, organized, and focused when order volumes or customer demands increase.</li><li>Show empathy while remaining clear and solution-oriented.</li><li>Learn new processes quickly and apply feedback.</li><li>Work with discipline and reliability without needing constant follow-up.</li><li>Take initiative instead of waiting for every next step to be assigned.</li><li>Are serious about building a long-term career in customer service and e-commerce operations.</li></ul><p>Additional training will be provided when needed, but motivation, professionalism, and accountability must come from you.</p><br><br>Additional Information<br><p><u><strong>What’s In It for You</strong></u></p><br><p>This is a full-time opportunity with a base salary of <strong>$250 to $350 per month</strong>, plus performance bonuses for orders completed above the defined target. Each additional qualifying order above the threshold earns an extra bonus.</p><br><p>Working hours are <strong>9:00 AM to 6:00 PM</strong>, including a <strong>two-hour break</strong>.</p><br><p>More importantly, the role offers a clear progression path. Strong performers who consistently meet targets, demonstrate ownership, and support the wider operation can advance into a <strong>Senior Customer Service</strong> or <strong>Head of Customer Service</strong> position.</p><br><p>As the business expands, your responsibilities may grow across our client’s operations in Lebanon and the GCC, as well as the upcoming clothing brand. This creates meaningful exposure to multi-brand customer service, regional e-commerce operations, and team leadership.</p><br><p><u><strong>Ready to Take Ownership?</strong></u></p><br><p>If you’re looking for a role where your communication skills can directly influence customer loyalty, revenue, and business growth, this is your opportunity.</p><br><p>Apply if you have the required e-commerce and Shopify experience, enjoy solving customer problems, and are ready to grow from a front-line customer service professional into a future leader.</p><br><br><br> </div>

<p><h4>Job Description</h4> <p>We are seeking a skilled and passionate grill chef de partie (CDP) with a strong background in Mediterranean cuisine. The ideal candidate will have hands-on experience operating grills and charcoal ovens, preparing traditional meats, kebabs, and grilled vegetables, and understanding the authentic flavors and spices of the region. You will be responsible for managing the grill station, ensuring consistency, flavor, and quality in every dish.</p> <h4>Key responsibilities:</h4> <ul> <li>Prepare and cook Mediterranean grilled items</li> <li>Marinate meats and seafood using authentic spice blends and recipes</li> <li>Operate and maintain charcoal, gas, or wood-fired grills according to safety and cooking standards</li> <li>Ensure all food preparation and presentation meet quality and consistency standards</li> <li>Work closely with the kitchen brigade to ensure smooth service during peak hours</li> <li>Maintain cleanliness and organization of the grill station at all times</li> <li>Monitor and manage food stock, prep levels, and waste control for the grill section</li> <li>Assist in training commis chefs and junior staff as required</li> <li>Uphold food safety, hygiene, and sanitation standards at all times</li> </ul> <h4>Requirements</h4> <ul> <li>4+ years of experience as a grill CDP or demi CDP in a professional kitchen, with a focus on Mediterranean cuisine</li> <li>Strong understanding of Mediterranean ingredients, spices, and marination techniques</li> <li>Proficient in cooking meats to different doneness levels while retaining moisture and flavor</li> <li>Experience using traditional equipment such as charcoal grill or rotisserie</li> <li>Ability to work efficiently under pressure in a fast-paced environment</li> <li>Knowledge of food safety standards (e.g., HACCP)</li> </ul> <h4>About the company</h4> <p>SIHAMCO is a strategic partner operating proudly under the General Entertainment Authority (GEA), National Events Center (NEC), Riyadh Season and Jeddah Season since 2019.</p> <p>At SIHAMCO, we don’t just lead Saudi Arabia’s hospitality and entertainment evolution—we create it from the ground up. Since 2008, we’ve been designing, constructing, and operating exceptional experiences that blend local authenticity with global standards. Every destination and concept we launch reflects our commitment to cultural storytelling, creative excellence, and operational precision.</p> <h4>Crafting a homegrown legacy</h4> <p>All brands under SIHAMCO are homegrown Saudi concepts, fully developed in-house—from initial vision and brand identity to concept creation, design, execution and operation. We don’t import ideas; we build them—crafting unforgettable experiences from scratch that resonate deeply with both local and international audiences.</p> <h4>Our signature brands</h4> <p>Every brand under our umbrella proudly reflects the heart and soul of Saudi culture, while achieving international acclaim. With over 25 original homegrown brands, SIHAMCO not only sets—but consistently surpasses—global standards in entertainment, hospitality, F&B, lifestyle, wellness, family & pet entertainment experience. Our signature ventures include The Groves, ZodiaC Cuisine, Little Krazy, LucaLand, LucaPark, The Polar Ice Bar, Milk & Butter Nail Spa, Kooz Karak, Birds of Eden, El Lechazo, Khawaja Yanni, Zama Zulu, Hawanim Groves City, Vida Vera, The Groves Pizzeria and Gem-In-I, showcasing what it means to innovate locally and shine globally.</p> <p>Our brands are also registered across the GCC and internationally such as the United Kingdom, Egypt, Morocco, ensuring full legal protection and readiness for global expansion.</p> <h4>We are only getting started!</h4> <p>Several exciting new concepts and brands are currently under development, with launches planned in the coming months. From bold new ideas to thoughtfully crafted experiences, SIHAMCO continues to grow its portfolio with originality, creativity and cultural pride.</p> <h4>People first</h4> <p>Our team is our greatest asset—a dynamic mix of local talent and international expertise, all united by a passion for excellence. We nurture careers, encourage creativity, and build leaders.</p> <h4>Benefits</h4> <p>At SIHAMCO, we believe in rewarding our team with more than just a job—we offer an inspiring work environment and real opportunities for growth. Our benefits include:</p> <ul> <li>Competitive salary packages aligned with market standards and experience</li> <li>Visa (1 year temporary) and flights into the country for non-citizens</li> <li>Accommodation</li> <li>Transportation allowance</li> <li>Career development and internal promotions – grow with us across departments and seasons</li> <li>Creative and collaborative work culture – built on passion, innovation, and attention to detail</li> <li>Exposure to high-end hospitality and entertainment concepts – gain experience in premium F&B and entertainment</li> <li>Experience working on premium events within The Groves, Riyadh Season</li> <li>Cultural diversity – join a team of passionate professionals from around the world</li> </ul> <h4>Join us</h4> <p>Whether you’re an emerging talent or a seasoned professional, SIHAMCO offers a platform to grow, create, and shape history. Each concept we launch is a new chapter in a legacy that belongs to Saudi Arabia and speaks to the world.</p></p><p></p>

<p><h4>Great customer service does more than answer questions</h4> <p>It builds trust, protects revenue, and turns first-time buyers into loyal customers.</p> <p>Our client is looking for a customer-focused professional in Lebanon who can take ownership of daily customer interactions and order operations across growing e-commerce brands. If you know Shopify, communicate confidently in Arabic, English, and French, and stay composed when things get busy, this could be your path toward a senior customer service leadership role.</p> <h4>Why this opportunity matters</h4> <p>You’ll be at the center of the customer journey, supporting shoppers from their first message through order fulfillment and post-purchase follow-up. Your work will directly influence customer satisfaction, completed orders, product reviews, and repeat business.</p> <p>This is not a role where you simply respond to messages. You’ll help recover cancelled orders, identify upselling opportunities, coordinate with delivery partners, and keep essential customer and order information accurate.</p> <p>Strong performance will be recognized with additional earning potential and a clear path toward greater responsibility.</p> <h4>About our client</h4> <p>Our client operates growing e-commerce brands serving customers in Lebanon, with plans to expand further across the GCC and launch a new clothing brand.</p> <p>The business values reliable people who take ownership, learn quickly, and remain professional under pressure. As the brands grow, high-performing team members will have opportunities to expand their responsibilities across multiple products and markets.</p> <h4>What you’ll own</h4> <p>In this role, you will:</p> <ul> <li>Manage customer conversations on WhatsApp with professionalism, empathy, and speed.</li> <li>Process customer orders accurately and ensure all required information is complete.</li> <li>Follow up with fulfillment and delivery partners regarding cancelled orders.</li> <li>Speak with customers to understand cancellation reasons and recover orders whenever possible.</li> <li>Maintain accurate customer and order records in shared Google Sheets.</li> <li>Make outbound calls to request product reviews and explore relevant upselling opportunities.</li> <li>Collect customer feedback that helps strengthen trust in the brands and improve the customer experience.</li> <li>Moderate comments on social media advertisements while protecting a professional brand image.</li> <li>Provide dependable administrative support and handle additional virtual assistant tasks as business needs evolve.</li> </ul> <p>Your success will be measured by the quality of your customer interactions, the accuracy of your work, your ability to support order targets, and the ownership you bring to daily operations.</p> <h4>Requirements</h4> <h4>What makes you successful</h4> <p>You’ll thrive in this role if you are a Lebanese national currently based in Lebanon and a native Arabic speaker with a very good command of both English and French.</p> <p>Previous customer service experience with e-commerce brands in Lebanon is required, including hands-on experience using Shopify. You should also be comfortable working with CRM systems, Microsoft Excel, and Google Sheets.</p> <p>Because phone communication is an important part of the role, you’ll need to be comfortable and confident speaking with customers, requesting reviews, handling objections, and introducing relevant upselling opportunities.</p> <p>You’ll be especially successful if you:</p> <ul> <li>Communicate politely and professionally, including during difficult customer interactions.</li> <li>Stay calm, organized, and focused when order volumes or customer demands increase.</li> <li>Show empathy while remaining clear and solution-oriented.</li> <li>Learn new processes quickly and apply feedback.</li> <li>Work with discipline and reliability without needing constant follow-up.</li> <li>Take initiative instead of waiting for every next step to be assigned.</li> <li>Are serious about building a long-term career in customer service and e-commerce operations.</li> </ul> <p>Additional training will be provided when needed, but motivation, professionalism, and accountability must come from you.</p> <h4>Benefits</h4> <h4>What’s in it for you</h4> <p>This is a full-time opportunity with a base salary of $250 to $350 per month, plus performance bonuses for orders completed above the defined target. Each additional qualifying order above the threshold earns an extra bonus.</p> <p>Working hours are 9:00 AM to 6:00 PM, including a two-hour break.</p> <p>More importantly, the role offers a clear progression path. Strong performers who consistently meet targets, demonstrate ownership, and support the wider operation can advance into a Senior Customer Service or Head of Customer Service position.</p> <p>As the business expands, your responsibilities may grow across our client’s operations in Lebanon and the GCC, as well as the upcoming clothing brand. This creates meaningful exposure to multi-brand customer service, regional e-commerce operations, and team leadership.</p> <h4>Ready to take ownership?</h4> <p>If you’re looking for a role where your communication skills can directly influence customer loyalty, revenue, and business growth, this is your opportunity.</p> <p>Apply if you have the required e-commerce and Shopify experience, enjoy solving customer problems, and are ready to grow from a front-line customer service professional into a future leader.</p></p><p></p>

The Facility Manager is responsible for overseeing the efficient operation and maintenance of multiple sites within the assigned zone. This role ensures that all facilities operate at optimal performance, contractual obligations are met, and clients receive high-quality service. The ideal candidate combines strong technical expertise, operational leadership, and client relationship management skills to drive excellence across all managed sites. <br> <br>Key responsibilities: <br>· Ensure all sites are technically sound and operating at peak efficiency by continuously evaluating system performance, identifying potential issues early, and coordinating corrective actions to prevent disruptions. <br>· Monitor and enforce full compliance with contractual obligations, service level agreements (SLAs), and applicable local regulatory requirements. <br>· Conduct regular and systematic site inspections to assess equipment condition, operational performance and safety standards. Document all findings in detailed technical reports, including identified risks, deficiencies, recommended corrective actions, and timelines. Present clear and structured reports to clients and internal stakeholders. <br>· Develop, implement, and continuously optimize preventive maintenance plans for all systems and assets. Ensure maintenance schedules are followed rigorously, resources are properly allocated, and maintenance activities are executed in line with contractual requirements. <br>· Utilize CAFM system to track, monitor operational parameters, approve work orders, and to ensure sound data entry. <br>· Ensure 24/7 operational readiness and responsiveness by maintaining escalation procedures, on-call coverage, and rapid response protocols. Coordinate emergency interventions when required to minimize service disruption and restore operations efficiently. <br>· Oversee timely execution of all planned and reactive maintenance activities, ensuring adherence to agreed timelines and quality standards. Manage and coordinate subcontractors, ensuring their performance aligns with contractual expectations, safety procedures, and technical requirements. <br>· Conduct frequent meetings with clients to discuss performance and room for improvements. <br>· Propose value added services to clients and highlight opportunities for betterments, upgrades, and renovations and prepare proposals accordingly. <br>· Prepare and deliver periodic performance reports to clients, including KPIs, maintenance activities, incident summaries, compliance status, and improvement initiatives. <br>· Maintain a high level of client satisfaction through proactive service and communication. <br> <br>Qualifications: <br>· Bachelor's degree in Engineering; preferably Electrical or Mechanical Engineer. <br>· Fluent in French. <br>· IFMA or MEFMA certification is highly desirable. <br>· Proven experience in facility management, site management, or a similar operational role with minimum 7+ years of experience. <br>· Strong leadership, team management, and stakeholder coordination skills. <br>· Excellent communication, reporting, and client relationship management abilities. <br>· Demonstrated ability to manage multiple sites, priorities, and teams simultaneously. <br>· Strong problem-solving skills with a proactive and results-oriented approach. <br>· Coaching and mentoring ability to develop technical staff and improve overall team capability. <br>· Ability to lead by example and foster a disciplined, safety-focused work culture. <br>· Strong decision-making skills under pressure with a focus on practical and timely solutions

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Life Media Partner Turn Your Network Into Recurring Income</p><p>Build on relationships you already have. Earn for as long as they stay active.</p><p>You already know how to open doors.</p><p>You build relationships.</p><p>You connect people.</p><p>You know business owners.</p><p>You create opportunities.</p><p>Here's the problem.</p><p>Every introduction you make pays you once.</p><p>The relationship you built becomes someone else's asset.</p><p>Next month, you start from zero again.</p><p>What if every advertiser and every business you introduced kept paying you every month they stayed active?</p><p>That's exactly what AdOnTrack was built for.</p><p>As a Life Media Partner, you'll help grow AdOnTrack by connecting advertisers with real-world media opportunities and bringing new advertising spaces into the network.</p><p>You won't be starting a business from scratch.</p><p>You'll be plugging the network you already have into one that already runs.</p><p>What You'll Do</p><ul><li>Introduce businesses and brands that want to advertise.</li><li>Bring fleet owners and real-world spaces into the AdOnTrack network.</li><li>Help businesses increase their visibility through Life Media.</li><li>Build long-term relationships that continue generating recurring income.</li></ul><p>Unlike traditional commissions that pay once, AdOnTrack rewards you for the long term.</p><p>You earn:</p><ul><li>5% of every advertiser's campaign spend.</li><li>3% of every vehicle or advertising space you personally onboard.</li></ul><p>As your own lifetime earnings grow, your commission rate permanently increases.</p><p>The more business you build, the more every future opportunity is worth.</p><p>This opportunity is ideal for people who already know how to build relationships, including:</p><ul><li>Sales professionals</li><li>Business developers</li><li>Entrepreneurs</li><li>Community leaders</li><li>Networkers</li><li>Consultants</li><li>Account managers</li><li>Business owners</li><li>Operators who know people and enjoy connecting opportunities</li></ul><p>You don't need advertising experience.</p><p>If you're good at building trust and opening doors, we'll teach you the rest.</p><p>This is <strong>not</strong> network marketing.</p><p>You are paid only for the advertisers and advertising spaces <strong>you personally bring into the AdOnTrack network.</strong></p><p>There are:</p><ul><li>No recruitment requirements</li><li>No team targets</li><li>No quotas</li><li>No upfront investment</li><li>No membership fees</li></ul><p>Your earnings grow because your business grows.</p><p>Build recurring income instead of chasing one-time commissions.</p><p>Work from anywhere.</p><p>Access a complete platform already built for you.</p><p>Learn everything through our online academy.</p><p>Join early and grow with one of the first connected real-world advertising networks.</p><p>We're building the future of real-world media, and early partners have the opportunity to grow alongside the platform.</p><p>Getting started is simple.</p><ol><li>Create your free account.</li><li>Explore the AdOnTrack Academy.</li><li>Learn how the platform works.</li><li>Book a call with our team when you're ready.</li></ol><p>No upfront investment.</p><p>No obligation.</p><p>Just an opportunity to discover whether building your own recurring income stream with AdOnTrack is the right next step for you.</p><p>Apply today and start turning your network into an asset that keeps working for you.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>You already know how to open doors.</p><p>You build relationships.</p><p>You connect people.</p><p>You know business owners.</p><p>You create opportunities.</p><p>This opportunity is ideal for people who already know how to build relationships, including:</p><ul><li>Sales professionals</li><li>Business developers</li><li>Entrepreneurs</li><li>Community leaders</li><li>Networkers</li><li>Consultants</li><li>Account managers</li><li>Business owners</li><li>Operators who know people and enjoy connecting opportunities</li></ul><p>You don't need advertising experience.</p><p>If you're good at building trust and opening doors, we'll teach you the rest.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><strong>About us</strong></span></p><br><p><span><strong>Are you passionate about fitness and inspiring others to reach their health goals?</strong></span></p><br><p><br><span><strong>InterContinental Mzaar Lebanon Mountain Resort and Spa</strong>, a proud <strong>Great Place to Work Certified™</strong> hotel, is looking for a <strong>Gym Trainer</strong> to join our dynamic team!</span></p><br><p><span>The InterContinental Mzaar is located in the heart of the Lebanese Mountains, with 140 rooms and suites along with a variety of F&amp;B outlets and banquet facilities in Lebanon.</span></p><br><p><span>In this role, you’ll be responsible for delivering exceptional service and personalized fitness experiences to our guests and members. If you have a strong commitment to wellness, thrive in a people-focused environment, and want to grow with a globally recognized brand, we’d love to hear from you!</span></p><br><p><span><strong>Your day-to-day:</strong></span></p><br><ul><li><p><span>Welcome guests and members with enthusiasm and professionalism, creating a motivating and supportive environment.</span></p><br></li><li><p><span>Ensure that all gym equipment is used safely and maintained in top condition.</span></p><br></li><li><p><span>Monitor the gym floor, assisting guests with proper use of machines and offering guidance when needed.</span></p><br></li><li><p><span>Maintain cleanliness, hygiene, and overall organization of the fitness center in line with health and safety standards.</span></p><br></li><li><p><span>Stay updated with the latest fitness trends, techniques, and wellness programs.</span></p><br></li><li><p><span>Promote hotel wellness facilities, spa offerings, and health-related promotions.</span></p><br></li><li><p><span>Report any equipment faults or safety hazards immediately.</span></p><br></li><li><p><span>Encourage guest engagement and promote loyalty programs by sharing the benefits and assisting with enrolments.</span></p><br></li><li><p><span>Assist in special fitness or wellbeing events organized by the hotel.</span></p><br></li><li><p><span>Handle guest inquiries or concerns professionally and promptly, ensuring a seamless experience.</span></p><br></li><li><p><span>Contribute to the hotel’s responsible business activities and wellbeing initiatives.</span></p><br></li><li><p><span>Be a visible ambassador of the InterContinental brand values and service standards.</span></p><br></li></ul><p><span><strong>What do we need from you?</strong></span></p><br><ul><li><p><span>Diploma or certification in fitness, personal training, or a related field.</span></p><br></li><li><p><span>Minimum 1 year of experience as a fitness or gym instructor, preferably in a hotel or wellness facility.</span></p><br></li><li><p><span>Must be certified in CPR and First Aid.</span></p><br></li><li><p><span>Strong interpersonal and motivational skills.</span></p><br></li><li><p><span>Fluency in English and Arabic.</span></p><br></li><li><p><span>Good knowledge of health &amp; safety procedures.</span></p><br></li><li><p><span>Professional appearance and positive attitude.</span></p><br></li><li><p><span>Must be flexible to work shifts including weekends and holidays.</span></p><br></li><li><p><span>Computer literacy and basic administrative skills.</span></p><br></li></ul><p><span><strong>What you can expect from us:</strong></span></p><br><p><br><span>Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels &amp; Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.&nbsp;</span></p><br><p><span>IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. </span></p><br><p><span>So, join us and you’ll become part of our ever-growing global family.</span></p><br><p><span>Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today and let's #GoFurtherTogether.</span></p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>We are <strong>Ethos, </strong>the fastest growing digital communication group in MENA. We think big and&nbsp;we make big ideas come to life. We are crazy about the digital world and we aim high. We are looking for talented and valued people with interesting and provocative ideas, along with bold and diverse perspectives. Our culture is all about the thriving young team of us in 4 offices around MENA, while we boldly help impact the success of&nbsp; leading brands like McDonald's, General Motors, and American Express.</p><br><br>Job Description<br><p>ROLE PURPOSE</p><br><p>The Account Executive is the engine room of the account team. You keep work moving accurately and on time — briefs written, approvals chased, timelines held, documentation clean. You are the team's most reliable pair of hands, and you learn the client's business by living in the day-to-day detail of it.</p><br><p>Scope boundary: You support and execute. You do not own client strategy, budgets, or commercial negotiation — those sit with the Account Manager and above. You escalate early rather than absorb risk.</p><br><p>1. RESPONSIBILITIES</p><br><p>1.1 BUSINESS MANAGEMENT</p><br><ul><li><p>Maintains accurate, up-to-date account documentation: status reports, contact reports, WIP trackers, approval logs.</p><br></li><li><p>Builds working knowledge of the client's brand, products, category, and campaign calendar.</p><br></li><li><p>Keeps internal teams informed of changes to briefs, timings, and deliverables.</p><br></li><li><p>Flags risks to timeline, budget, or quality to the Account Manager as soon as they appear.</p><br></li><li><p>Learns and applies agency process consistently; suggests small improvements where steps are repetitive or error-prone.</p><br></li></ul><p>1.2 CLIENT RELATIONSHIP SUPPORT</p><br><ul><li><p>Acts as a day-to-day contact for routine client requests, responding promptly and professionally.</p><br></li><li><p>Attends client meetings, takes clear notes, and circulates accurate contact reports within agreed turnaround.</p><br></li><li><p>Communicates in a way that reflects well on the agency: clear, courteous, and never defensive.</p><br></li><li><p>1.3 STRATEGIC SUPPORT</p><br></li><li><p>Gathers inputs that feed strategic work: competitor activity, category trends, platform updates, cultural moments.</p><br></li><li><p>Assembles background research, reference decks, and case studies for briefs and pitches.</p><br></li><li><p>Contributes ideas in brainstorms and internal reviews; is expected to have a point of view, not just take notes.</p><br></li><li><p>Builds familiarity with the client's audience, brand guidelines, and tone of voice.</p><br></li><li><p>Builds rapport with junior and mid-level client contacts.</p><br></li><li><p>Escalates anything commercial, contentious, or strategic to the Account Manager rather than answering it alone.</p><br></li><li><p>1.4 SOLUTION DEVELOPMENT &amp; EXECUTION</p><br></li><li><p>Drafts and circulates clear internal briefs; confirms all inputs are present before work starts.</p><br></li><li><p>Traffics work through creative, content, production, and media teams; chases feedback and approvals.</p><br></li><li><p>1.5 FINANCIAL ADMINISTRATION</p><br></li><li><p>Prepares draft estimates and cost sheets for Account Manager approval.</p><br></li><li><p>Raises and tracks purchase orders; chases supplier invoices and documentation.</p><br></li><li><p>Keeps job numbers, budgets trackers, and billing records accurate and current.</p><br></li><li><p>Completes timesheets accurately and on time.</p><br></li><li><p>Never commits the agency to costs or scope without Account Manager sign-off.</p><br></li><li><p>Manages day-to-day production support: call sheets, scheduling, asset collection, versioning, file naming, delivery.</p><br></li><li><p>Ensures final assets meet platform specs, brand guidelines, and regulatory or legal requirements before delivery.</p><br></li><li><p>Maintains version control and a clean asset archive.</p><br></li><li><p>Pulls performance data from Emplifi, Talkwalker, Social Insider, and native platform analytics into agreed reporting templates.</p><br></li><li><p>Prepares first-draft performance reports for Account Manager review; over time, begins drafting observations, not just numbers.</p><br></li><li><p>Monitors live campaigns and flags anomalies (delivery issues, comment surges, errors) immediately.</p><br></li></ul><br>Qualifications<br><p>2. SUCCESS CRITERIA</p><br><p>ACCURACY: Your work is right the first time. Reports, briefs, specs, and figures can be trusted without re-checking.</p><br><p>RELIABILITY: Deadlines are met. Nothing is dropped. When something is at risk, the team hears it from you early.</p><br><p>PROACTIVITY: You anticipate the next step rather than waiting to be asked. You come with a suggested solution, not only a problem.</p><br><p>CURIOSITY: You ask questions, learn the client's business, and stay current on platforms, formats, and trends.</p><br><p>COLLABORATION: Creative, production, and media colleagues find you organised, clear, and easy to work with.</p><br><p>COMPOSURE: You stay calm and professional under deadline pressure and handle feedback without becoming defensive.</p><br><p>3. EXPERIENCE &amp; REQUIREMENTS</p><br><ul><li><p>Bachelor's degree in marketing, communications, business, or a related field.</p><br></li><li><p>0–3 years' experience in an agency, marketing, or communications environment; internships count.</p><br></li><li><p>Strong written and verbal English; Arabic strongly preferred.</p><br></li><li><p>Confident with PowerPoint/Keynote and Excel/Sheets; comfortable learning reporting and project-management tools.</p><br></li><li><p>Working knowledge of social platforms as a marketer, not only as a user.</p><br></li><li><p>Highly organised, detail-oriented, and comfortable managing multiple deadlines.</p><br></li></ul><p>4. PROGRESSION</p><br><p>Readiness for Account Manager is demonstrated by:</p><br><ul><li><p>Running day-to-day on a workstream with minimal supervision.</p><br></li><li><p>Interpreting performance data rather than only reporting it.</p><br></li><li><p>Client contacts approaching you directly and trusting your answers.</p><br></li><li><p>Drafting estimates and timelines that need little correction.</p><br></li><li><p>Briefing creative teams well enough that work comes back on strategy.</p><br></li></ul><br><br> </div>

<p>Join a rapidly growing software company that helps organizations around the world create a personalized journey of impact and fulfillment for their people. Explorance offers innovative Feedback Analytics solutions because we believe that each experience matters. Currently, we are looking for a Customer Support Analyst who always strives for software excellence and continuous improvement. The Customer Support Analyst is responsible for supporting Explorance s products for our customers. This includes interacting and communicating with our internal teams to solve problems. The role also includes some consulting with customers on how to best integrate Explorance s application to 3rd-party systems to meet their automation and scalability needs.</p><p>Primary Duties and Responsibilities:</p><ul><li>Serve as a single point of contact while effectively and cooperatively providing superior customer support and problem resolution</li><li>Create service requests and properly document all customer interactions and troubleshooting actions in the department's case management system</li><li>Provide tier 2/3 functional and technical support on Explorance software solutions</li><li>Configure and implement new functionality in the Explorance software solutions</li><li>Log, prioritize, research, and accurately resolve complex customer inquiries and problems in a timely manner while meeting or exceeding SLAs</li><li>Provide detailed reporting, identify functionalities, and provide status updates on identified issues internally and with the client until the customer support case is resolved</li><li>Assist in new implementations, installations, upgrades and migrations of existing customers systems</li><li>Investigate issues with customer IT systems such as: SSO, LMS, SIS, HRIS</li><li>Provide basic technical and web application training to new customers when required</li><li>Communicate and coordinate with internal departments when addressing software bugs or new releases</li><li>Occasionally perform Quality Assurance tasks for testing of new software versions</li><li>Follow procedures, and continually improve internal processes for maintenance of solutions that are in production</li><li>Collaborate with developers and QA team for high quality, delivery on time</li></ul><p><b>Skills and Competencies:</b></p><ul><li>Exceptional Customer Service Focus</li><li>3-5 years experience in IT related field</li><li>Minimum 3 years customer support/technical support experience with enterprise software</li><li>Relevant technical work experience, deploying web applications in IIS including server and network administration.</li><li>Experience with system integration, good understanding of product architecture, infrastructure components, databases, cloud systems, and virtualization</li><li>Strong analytical problem solving and decision making skills</li><li>Experience working with multiple stakeholders in a problem-solving environment</li><li>Exceptional communication skills, both oral and written with client interaction experience at executive levels</li><li>Ability to handle difficult or sensitive situations with diplomacy and tact</li><li>Excellent time management and organizational skills</li><li>Creative, self-motivated, with good interpersonal skills</li><li>Ability to work independently and as part of a team</li><li>Attention to detail</li></ul><p>Technical Skills:</p><ul><li>Experience with SQL/Oracle Database querying and with MS Excel</li><li>Setup and administration skills for MS Windows servers, MS SQL Server installation and configuration</li></ul><p>Qualifications/Requirements:</p><ul><li>Verbal and written communication skills in English and French for use in communication with global offices.</li><li>Passion for helping customers with strong customer service skills</li><li>Technical or Business Diploma in related field</li><li>Experience working with Microsoft Server, MSSQL, IIS, Certificates, Email delivery troubleshooting.</li></ul><p>Nice to Have:</p><ul><li>Technical certifications: Microsoft</li><li>Experience with HTML CSS, XML</li><li>Experience working with APIs</li><li>Knowledge/Experience working with cloud offerings such as Microsoft Azure or AWS</li></ul><p>Availability:</p><ul><li><br></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>3-5 years experience in IT related field</li><li>Minimum 3 years customer support/technical support experience with enterprise software</li><li>Relevant technical work experience, deploying web applications in IIS including server and network administration.</li><li>Experience with system integration, good understanding of product architecture, infrastructure components, databases, cloud systems, and virtualization</li><li>Strong analytical problem solving and decision making skills</li><li>Experience working with multiple stakeholders in a problem-solving environment</li><li>Exceptional communication skills, both oral and written with client interaction experience at executive levels</li><li>Ability to handle difficult or sensitive situations with diplomacy and tact</li><li>Excellent time management and organizational skills</li><li>Creative, self-motivated, with good interpersonal skills</li><li>Ability to work independently and as part of a team</li><li>Attention to detail</li><li>Experience with SQL/Oracle Database querying and with MS Excel</li><li>Setup and administration skills for MS Windows servers, MS SQL Server installation and configuration</li><li>Verbal and written communication skills in English and French for use in communication with global offices.</li><li>Passion for helping customers with strong customer service skills</li><li>Technical or Business Diploma in related field</li><li>Experience working with Microsoft Server, MSSQL, IIS, Certificates, Email delivery troubleshooting.</li><li>Technical certifications: Microsoft</li><li>Experience with HTML CSS, XML</li><li>Experience working with APIs</li><li>Knowledge/Experience working with cloud offerings such as Microsoft Azure or AWS</li><li>Must be willing to work outside of normal business hours (i.e. evenings, nights, weekends) to provide support coverage for our international customers</li><li>24/7 Pager/On-Call Rotation</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p> <br> </p> <p> <span>The Company</span> </p> <p>Toters is an on-demand e-commerce and delivery platform that enables customers to get anything in their city with the highest level of convenience.</p> <p>Technology is at the heart of everything we do. Our product and engineering teams work every day to build experiences that make customers lives easier while continuously improving internal systems to deliver faster and at the best cost.</p> <p>If you re excited about working in a high-growth startup environment and want to be part of a team shaping the future of how people shop in the Middle East, we d love to hear from you.</p> <p> <br> </p> <p> <span>About the Role</span> </p> <p>Are you passionate about building scalable backend systems while owning the cloud infrastructure that powers them? As a <span>Senior Backend Engineer (Platform &amp; DevOps) at Toters, you'll split your time between designing and developing production-grade backend services and improving the cloud platform, deployment pipelines, and operational excellence that enable our engineering teams to deliver software safely and efficiently.</span> </p> <p>In this role, you'll own services end-to-end from application design and implementation to deployment, monitoring, scalability, security, and production reliability. Working closely with Software Engineers, Product Managers, and Infrastructure teams, you'll help build resilient systems that power our products while continuously improving the developer experience.</p> <p> <span>In this role, you will:</span> </p> <p> <br> </p> <p> <span>Backend Engineering</span> </p> <ul> <li>Collaborate with cross-functional teams to translate business requirements into scalable backend solutions.</li> <li>Design, develop, test, and maintain high-performance backend services using PHP (Laravel).</li> <li>Design and build RESTful APIs and microservices that power customer-facing and internal applications.</li> <li>Write clean, maintainable, and well-tested code following engineering best practices.</li> <li>Optimize application performance, database queries, caching strategies, and system scalability.</li> <li>Participate in architecture discussions and contribute to technical decisions that improve long-term maintainability.</li> <li>Conduct thoughtful code reviews and mentor engineers through technical guidance and best practices.</li> </ul> <p> <span>Platform &amp; DevOps</span> </p> <ul> <li>Design, build, and maintain cloud infrastructure on AWS to support highly available and scalable applications.</li> <li>Build and improve CI/CD pipelines that enable fast, reliable, and secure software delivery.</li> <li>Manage containerized applications using Docker and Kubernetes.</li> <li>Automate infrastructure provisioning and configuration using Infrastructure as Code (Terraform or similar tools).</li> <li>Improve system observability through monitoring, logging, alerting, and performance dashboards.</li> <li>Optimize cloud infrastructure for scalability, reliability, security, and cost efficiency.</li> <li>Participate in production incident response, troubleshooting, root cause analysis, and post-incident reviews.</li> <li>Implement security best practices for applications, infrastructure, secrets management, and access control.</li> <li>Continuously improve deployment processes, operational tooling, and developer experience across engineering teams.</li> </ul> <p> <br> </p> <p> <span>Key Qualifications</span> </p> <ul> <li>Bachelor s degree in Computer Science, Engineering, or a related field.</li> <li>6+ years of experience in backend software engineering, with significant hands-on experience in cloud infrastructure and DevOps practices.</li> <li>Strong experience developing backend applications using <span>PHP (Laravel).</span> </li> <li>Solid understanding of Object-Oriented Programming (OOP), SOLID principles, design patterns, and software architecture.</li> <li>Experience designing and building RESTful APIs, distributed systems, and microservices.</li> <li>Strong experience with relational databases such as <span>PostgreSQL or MySQL, along with caching technologies such as Redis.</span> </li> <li>Strong hands-on experience with <span>AWS, including services such as EC2, ECS, Lambda, RDS, S3, IAM, CloudWatch, VPC, and SQS.</span> </li> <li>Experience building and maintaining CI/CD pipelines using GitHub Actions, GitLab CI, Jenkins, or similar tools.</li> <li>Experience working with <span>Docker and Kubernetes in production environments.</span> </li> <li>Experience using Infrastructure as Code tools such as <span>Terraform or CloudFormation.</span> </li> <li>Strong understanding of Linux systems, networking fundamentals, and cloud security best practices.</li> <li>Experience implementing monitoring, logging, and observability solutions using tools such as CloudWatch, Grafana, Prometheus, or the ELK stack.</li> <li>Experience owning production systems, participating in on-call rotations, and resolving production incidents.</li> <li>Strong communication skills with the ability to collaborate across teams and mentor engineers.</li> <li>Passion for building scalable, secure, and reliable systems while continuously improving engineering excellence.</li> </ul> <p> <br> </p> <p> <span>Nice to Have</span> </p> <ul> <li>Experience with <span>Go, Python, or additional backend programming languages.</span> </li> <li>Experience with messaging and streaming technologies such as <span>Kafka, RabbitMQ, or AWS SQS/SNS.</span> </li> <li>Experience deploying serverless applications using AWS Lambda.</li> <li>Experience with Helm, ArgoCD, or GitOps workflows.</li> <li>Experience building Internal Developer Platforms (IDPs) or improving developer tooling.</li> <li>Experience with service mesh technologies such as Istio or Linkerd.</li> <li>Experience working in high-growth technology companies, e-commerce, or on-demand delivery platforms.</li> <li>AWS certifications are a plus.</li> </ul> <p> <br> </p> <p> <span>Why Toters?</span> </p> <ul> <li>Flexible work environment with hybrid-friendly roles.</li> <li>Opportunity to work across software engineering and cloud infrastructure, building systems that directly power Toters' products.</li> <li>Solve complex engineering challenges involving backend architecture, cloud infrastructure, automation, and distributed systems.</li> <li>Collaborate with talented engineers in a culture of ownership, mentorship, and continuous learning.</li> <li>Direct impact on products used by thousands of customers every day.</li> <li>Competitive compensation package.</li> <li>Exclusive discounts on Toters orders.</li> <li>First-class medical insurance.</li> </ul></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Aspire Software is looking for a Software Engineer to join our team in Lebanon. Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p><p>About the Role: We are hiring a mid-level Go engineer to build and operate the microservices at the core of our payments platform. You will own services end to end from API design and database schema through testing, containerization, and production deployment in a domain where correctness, security, and reliability are non-negotiable. This is a hands-on building role with clear ownership and room to grow into deeper platform and architecture work. Our services are REST/JSON APIs (Gin) deployed on AWS ECS, with observability handled through internal services today. As we scale the platform, there is real room to help raise the engineering bar introducing metrics and distributed tracing, structured observability, and stronger CI/static-analysis standards. If you like owning systems and shaping how they are built, you will have that runway here. You will join an engineering team that uses AI-assisted development tools as a standard part of its workflow. We expect engineers to use these tools well to move faster without sacrificing the rigor that payments demand.</p><p>What You'll Do</p><ul><li>Design, build, and maintain Go microservices (HTTP APIs, sidecars, and background processors) that handle payment authorization, tokenization, settlement, and reporting.</li><li>Write clean, well-tested Go: table-driven unit tests, mocked dependencies, and meaningful coverage on the paths that move money.</li><li>Profile and tune services for high throughput and low latency (pprof, benchmarking) transaction paths are latency-sensitive.</li><li>Integrate with relational and NoSQL data stores (MySQL, DynamoDB, PostgreSQL); design schemas, access patterns, and migrations that hold up under load and evolve safely.</li><li>Build and consume internal service APIs, including service-to-service authentication and shared platform libraries.</li><li>Containerize services with multi-stage Docker builds and ship them through CI/CD pipelines to cloud infrastructure.</li><li>Integrate with third-party payment processors and AWS services, handling sensitive data in line with PCI DSS and our security standards (secure coding, data masking, TLS, secrets management).</li><li>Build reliability into money-movement flows: idempotency, retries, and reconciliation/settlement correctness.</li><li>Participate in code review, design discussions, on-call rotation, and incident response for the services you own.</li><li>Use AI-assisted development tools (e.g., GitHub Copilot, Claude Code, Cursor) effectively and responsibly as part of day-to-day work.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>3+ years of professional software engineering experience, with production Go experience among them (mid-level seniority).</li><li>Bachelor's degree in Computer Science or a related field, or equivalent practical experience.</li><li>Solid command of Go fundamentals: concurrency done right (goroutine lifecycle, channel discipline, context-driven cancellation), interfaces, error handling, modules, and the standard library.</li><li>Experience building and consuming RESTful HTTP APIs, ideally with a Go web framework (we use Gin).</li><li>Working proficiency with SQL databases (schema design, queries, transactions) we use MySQL with sqlx.</li><li>Comfort with Docker and CI/CD pipelines as part of a normal development workflow.</li><li>Demonstrated experience using AI-assisted development tools (Copilot, Claude Code, Cursor, or similar) in real project work and good judgment about when to trust, verify, and override their output.</li><li>Strong testing discipline and the habit of writing maintainable, reviewable code.</li><li>Clear written and verbal communication, a collaborative and ownership-driven mindset, and comfort working in an Agile/iterative team onsite.</li></ul><p>Preferred Qualifications</p><ul><li>Payments / fintech background payment gateways, card processing, tokenization, PCI DSS, fraud, or financial transaction systems. (Strongly preferred.)</li><li>Hands-on AWS experience, especially DynamoDB, S3, Secrets Manager, KMS, SSM Parameter Store, ECS, and ECR.</li><li>Experience with microservices and distributed-systems patterns (service-to-service auth, sidecars, idempotency, retries, observability).</li><li>Familiarity with NoSQL (DynamoDB) and/or PostgreSQL in addition to MySQL.</li><li>Experience with secure handling of sensitive data: encryption (AES, KMS), JWT, secrets management, and secure-coding practices (OWASP, data masking, TLS).</li><li>Payments-domain depth: settlement/reconciliation, idempotency, card-network/scheme familiarity, fraud, or financial transaction systems.</li><li>Experience introducing observability (metrics, distributed tracing, structured logging) and/or CI quality tooling (static analysis, linting) to a growing platform.</li><li>Database schema migration and API versioning experience.</li><li>JavaScript / TypeScript / React a plus. Our admin and merchant UIs are React 19 + TypeScript + Vite; full-stack contribution is welcome but not required.</li><li>Experience working in or migrating from a legacy/monolith system toward a modern service architecture.</li></ul><p></p></section>