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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>Job Vacancy: Telesales / Lead Generation Officer</strong></p><p><strong>Company:</strong> GSM Facility Services</p><p><strong>Location:</strong> Zalka, Lebanon</p><p><strong>Department:</strong> Sales / Business Development</p><p>GSM Facility Services is looking for a motivated <strong>Telesales / Lead Generation Officer</strong> to join our team.</p><p>The candidate will be responsible for contacting potential B2B clients, introducing our services, qualifying leads, arranging meetings for the sales team, and following up with prospects.</p><p><strong>Main Responsibilities:</strong></p><ul><li>Contact companies, hospitals, schools, offices, warehouses, malls, and commercial clients</li><li>Introduce GSM Facility Services professionally</li><li>Generate qualified leads and arrange meetings</li><li>Follow up with potential clients by phone, WhatsApp, email, and LinkedIn</li><li>Update the client database and report daily sales activity</li><li>Coordinate with the sales and management team</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Requirements:</strong></p><ul><li>Previous telesales, call center, customer service, or sales experience is preferred</li><li>Strong communication and follow-up skills</li><li>Good phone etiquette and confidence when speaking with clients</li><li>Organized, serious, and target-oriented</li><li>Good computer skills</li><li>English and Arabic are required</li></ul><p></p></section>
Key Responsibilities:
<br>-Identify and approach prospective customers.
<br>-Present and promote the company's products or services.
<br>-Build and maintain strong relationships with existing and new clients.
<br>-Achieve individual sales targets and contribute to team objectives.
<br>-Prepare quotations and negotiate prices and terms with customers.
<br>-Follow up on leads and customer inquiries in a timely manner.
<br>-Process sales orders and ensure accurate documentation.
<br>-Maintain up-to-date knowledge of products, services, and market trends.
<br>-Prepare regular sales reports and update the CRM or sales database.
<br>-Collaborate with internal teams to ensure excellent customer service and timely delivery.
<br>
<br>Qualifications:
<br>-Bachelor's degree in Business Administration, Marketing, or a related field (preferred).
<br>-Previous experience in sales or customer-facing roles.
<br>-Strong communication, negotiation, and interpersonal skills.
<br>-Ability to work independently and as part of a team.
<br>-Goal-oriented with a proven ability to meet sales targets.
<br>-Proficiency in Microsoft Office and CRM systems.
<br>-Must own a car
Key Responsibilities:
<br>-Identify and approach prospective customers.
<br>-Present and promote the company's products or services.
<br>-Build and maintain strong relationships with existing and new clients.
<br>-Achieve individual sales targets and contribute to team objectives.
<br>-Prepare quotations and negotiate prices and terms with customers.
<br>-Follow up on leads and customer inquiries in a timely manner.
<br>-Process sales orders and ensure accurate documentation.
<br>-Maintain up-to-date knowledge of products, services, and market trends.
<br>-Prepare regular sales reports and update the CRM or sales database.
<br>-Collaborate with internal teams to ensure excellent customer service and timely delivery.
<br>
<br>Qualifications:
<br>-Bachelor's degree in Business Administration, Marketing, or a related field (preferred).
<br>-Previous experience in sales or customer-facing roles.
<br>-Strong communication, negotiation, and interpersonal skills.
<br>-Ability to work independently and as part of a team.
<br>-Goal-oriented with a proven ability to meet sales targets.
<br>-Proficiency in Microsoft Office and CRM systems.
<br>-Must own a car
Key Responsibilities:
<br>
<br>Business Development
<br>• Conduct detailed market research across Lebanon.
<br>• Identify market opportunities and product gaps.
<br>• Analyse competitors, pricing, brands, and customer preferences.
<br>• Develop pricing strategies and profit margins.
<br>• Build relationships with architects, contractors, developers, consultants, • retailers, and project owners.
<br>• Generate new business opportunities and secure sales.
<br>
<br>Showroom Development
<br>• Identify suitable showroom and warehouse locations.
<br>• Evaluate rental options and negotiate lease terms.
<br>• Coordinate showroom layout, branding, displays, and customer experience.
<br>• Assist in planning future expansion.
<br>• Procurement & Supplier Coordination
<br>• Communicate with international suppliers.
<br>• Request quotations and compare offers.
<br>• Prepare cost comparisons and landed cost calculations.
<br>• Coordinate orders, production follow-up, and shipping schedules.
<br>• Monitor product quality and documentation.
<br>
<br>Logistics & Inventory
<br>• Coordinate imports, customs clearance, and freight forwarding.
<br>• Monitor inventory levels.
<br>• Develop inventory control procedures.
<br>• Ensure timely product availability.
<br>
<br>Operations
<br>• Develop company processes and workflows.
<br>• Recommend ERP/accounting software.
<br>• Assist in establishing operational policies.
<br>• Coordinate with accountants, freight forwarders, customs brokers, and service providers.
<br>
<br>Sales & Marketing
<br>• Build the customer database.
<br>• Visit potential clients across Lebanon.
<br>• Prepare quotations and follow up with customers.
<br>• Support social media, digital marketing, and promotional activities.
<br>• Participate in exhibitions and industry events.
<br>
<br>Administration
<br>• Prepare business reports.
<br>• Track KPIs and sales performance.
<br>• Maintain organized documentation.
<br>• Support management with strategic recommendations.
<br>
<br>
<br>Qualifications
<br>• Bachelor's degree in business administration, Marketing, Engineering, Supply Chain, Architecture, Interior Design, or related field.
<br>• 3–5 years of relevant experience in building materials, construction, interiors, sanitary ware, lighting, ceramics, or related industries.
<br>• Excellent Arabic and English communication skills. French is an advantage.
<br>Strong knowledge of Microsoft Excel and Microsoft Office.
<br>• Experience with ERP systems is preferred.
<br>• Valid Lebanese driving license and willingness to travel throughout Lebanon.
<br>
<br>
<br>Skills
<br>• Strong commercial awareness
<br>• Negotiation skills
<br>• Market analysis
<br>• Sales ability
<br>• Project coordination
<br>• Supplier management
<br>• Analytical thinking
<br>• Excellent communication
<br>• Problem solving
<br>• Ability to work independently
<br>• Entrepreneurial mindset
<br>• High level of integrity and accountability
<br>
<br>
<br>Performance Indicators
<br>• Number of new customers acquired
<br>• Monthly sales generated
<br>• Gross profit margin
<br>• Number of supplier agreements established
<br>• Showroom launch milestones achieved
<br>• Market research completion
<br>• Inventory accuracy
<br>• Customer satisfaction
<br>• Operational readiness
<br>• Cost optimization
<br>
<br>
<br>Career Growth
<br>As the company expands, this role is expected to evolve into Business Development & Operations Manager, leading specialized teams in sales, procurement, logistics, showroom operations, and marketing.
<br>This position is ideal for someone who wants to grow alongside the company and play a key role in building a leading building materials brand in Lebanon
Job Purpose: Welcomes visitors and callers, provides assistance, and directs them to the appropriate person or department.
<br>
<br>Responsibilities:
<br>• Welcome and assist visitors in a friendly and professional manner.
<br>• Answer, and direct incoming phone calls.
<br>• Respond to emails, inquiries, and general requests promptly.
<br>• Receives and distributes courier.
<br>• Dispatches local & international courier: Keeps register per day per address, follows up on couriers and drivers.
<br>• Controls and orders stationery and office supplies needed.
<br>• Update Tree Ad & Print magazines database (Addresses, contact details)
<br>• Perform other administrative duties as assigned.
<br>• Maintain an organized and professional reception area.
<br>
<br>Job Qualifications:
<br>• 1-2 years of experience in the same role
<br>• BS in Business Administration or equivalent
<br>• Fluent in English & Arabic
<br>• Computer Literate
<br>• Presentable
<br>
<br>Key Competencies and skills:
<br>
<br>• Exceptional written and oral communication skills
<br>• Good organizational and time Management skills
<br>• Honesty and reliability
<br>• Attention to details
<br>• Flexibility and adaptability
<br>
<br>Work Hours:
<br>From Monday to Friday, from 9:00am till 5:30pm
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
About the job Recruitment Internship Program
<p>Our client, a leading recruitment company in <strong>Sin El Fil, Lebanon</strong> is currently hiring <strong>Interns</strong>. The interns will be responsible to provide support to the Senior Recruitment consultant.</p><br>
<p><strong>Responsibilities:</strong></p><br>
<ul><li>Assist in the sourcing and screening of candidates for open positions across our client base</li><li>Conduct initial phone/video interviews with candidates to assess their qualifications and fit</li><li>Maintain and update the candidate database, ensuring accurate and up-to-date information</li><li>Coordinate logistics for client interviews, including scheduling, communication, and follow-up</li><li>Provide support in the preparation of job postings, candidate profiles, and other recruitment materials</li><li>Conduct market research and analysis to stay informed about industry trends and competition</li><li>Attend client meetings and recruitment events to gain exposure to the consultancy's operations</li><li>Contribute to the development of recruitment strategies and process improvements</li></ul>
<p><strong>Qualifications:</strong></p><br>
<ul><li>Current enrollment in a bachelor's or master's degree program, preferably in Human Resources, Business, or a related field.</li><li>Strong communication and interpersonal skills, with the ability to engage with diverse stakeholders.</li><li>Proficiency in using recruitment-related software and tools (e.g., applicant tracking systems, LinkedIn).</li><li>Excellent organizational and time management skills, with the ability to multitask and prioritize effectively.</li><li>Demonstrated interest in the recruitment industry and a passion for helping people find their dream jobs.</li><li>Fluency in English and Arabic is mandatory.</li></ul>
<br>
<br> </div>
Job Purpose
<br>Responsible for providing excellent customer service and reaching targeted figures by promoting the company’s image and ensuring customer satisfaction and retention
<br>
<br> Perform duties in accordance with Malia Group policies and procedures
<br>Duties And Responsibilities
<br>On Sales
<br>
<br>-Reach POS weekly/monthly target and maintain ranking standard
<br>-Handle the opening, closing of the shop and maintain work area in a clean and organized manner
<br>-Maximize volume and value of sales while dealing with customer
<br>-Optimize stock management and ensure healthy stock levels (replenish stock level, items transfer, daily count...)
<br>-Report important sales rotation, daily sales activities, raised complaints, store activities…
<br>-Create and update POS clients’ database
<br>-Participate in management meetings and take responsibility for sales improvement initiatives
<br>
<br>
<br>On Customer Service
<br>
<br>-Ensure excellent customer service (consultancy, customer complaints handling, returns...)
<br>-Conduct post sales follow-up (call customers to ensure satisfactory result after use of product) and any sales calls to customers (call to inform about sale periods)
<br>-Provide recommendations regarding the improvement of customer sales and retention tools
<br>
<br>
<br>On Compliance
<br>
<br>-Abide by invoicing procedure of assigned POS, adequate storage, shelving and visibility
<br>
<br>
<br>On Branding
<br>
<br>-Contribute in the brand's marketing activities (suggest ideas to boost sales while maintaining expenses within budget)
**Job Vacancy: Telesales / Lead Generation Officer**
<br>
<br>**Company:** GSM Facility Services
<br>**Location:** Zalka, Lebanon
<br>**Department:** Sales / Business Development
<br>
<br>GSM Facility Services is looking for a motivated **Telesales / Lead Generation Officer** to join our team.
<br>
<br>The candidate will be responsible for contacting potential B2B clients, introducing our services, qualifying leads, arranging meetings for the sales team, and following up with prospects.
<br>
<br>**Main Responsibilities:**
<br>
<br>* Contact companies, hospitals, schools, offices, warehouses, malls, and commercial clients
<br>* Introduce GSM Facility Services professionally
<br>* Generate qualified leads and arrange meetings
<br>* Follow up with potential clients by phone, WhatsApp, email, and LinkedIn
<br>* Update the client database and report daily sales activity
<br>* Coordinate with the sales and management team
<br>
<br>**Requirements:**
<br>
<br>* Previous telesales, call center, customer service, or sales experience is preferred
<br>* Strong communication and follow-up skills
<br>* Good phone etiquette and confidence when speaking with clients
<br>* Organized, serious, and target-oriented
<br>* Good computer skills
<br>* English and Arabic are required
<br>
<br>**About the Company:**
<br>GSM Facility Services provides cleaning, security guards, pest control, and facility support services for commercial and institutional clients.
<br>
<br>Website: [www.gsmlebanon.com](http://www.gsmlebanon.com)
<br>
<br>Interested candidates may send their CV to:
<br>**[hr@gsm-lb.com](mailto:hr@gsm-lb.com)**
<br>
<br>Please mention **“Telesales – Zalka”** in the subject line
<p><b>Job Summary</b></p><p>The Customer Service Representative is the primary point of contact between the club and its members. This role ensures a service-driven, member-focused culture by actively listening to member needs, coordinating timely follow-up, and maintaining a consistently positive experience across all communication channels.</p><p>I. Duties and Responsibilities</p><p>Member Communication & Support</p><ul><li>Serve as the first point of contact for members across all communication channels in person, by phone, and via digital platforms.</li><li>Listen attentively to member feedback, concerns, and requests, ensuring every interaction is handled with empathy, professionalism, and a genuine desire to help.</li><li>Handle member complaints, feedback, and experience-related cases with composure and a solution-oriented mindset.</li><li>Cover member inquiries when the relevant team member is unavailable, ensuring no member concern goes unaddressed.</li></ul><p>Follow-Up & Member Satisfaction</p><ul><li>Proactively reach out to members to check in on their experience, particularly at key moments in their membership journey.</li><li>Follow up after reported issues to confirm resolution and ensure the member's satisfaction has been restored.</li><li>Escalate unresolved or recurring concerns to the appropriate team member or manager with full context and documentation.</li><li>Coordinate with the administrator and follow up with members who have due payments</li></ul><p>Feedback Monitoring & Reporting</p><ul><li>Document all member interactions and feedback in the designated system to ensure accurate tracking and accountability.</li><li>Monitor feedback patterns over time, identifying recurring themes and translating them into actionable insights.</li><li>Prepare periodic feedback summaries and contribute to team discussions on service improvement.</li><li>Conduct member satisfaction surveys periodically to gather structured feedback on the overall gym experience.</li></ul><p>Team Contribution & Service Culture</p><ul><li>Foster a member-centric mindset across the team through daily interactions, coaching, and knowledge sharing.</li><li>Share member compliments and positive feedback to reinforce service standards and build team morale.</li><li>Propose service training topics and process improvements based on real interaction patterns.</li><li>Collaborate closely with the Administrator, interchanging roles when operational needs require it.</li></ul><p>II. Required Competencies</p><ul><li>Empathy & Patience: The ability to remain calm, kind, and composed particularly when handling frustration, complaints, or sensitive member situations.</li><li>Customer Centricity: A genuine mindset and drive to continuously understand member needs, expectations, and shifts in behavior.</li><li>Communication & Problem Solving: The ability to convey information clearly and concisely both verbally and non-verbally in a way that prevents issues from escalating and resolves them efficiently when they do.</li><li>Accountability: Owning every interaction from start to finish ensuring nothing is left open, undocumented, or unresolved without a clear next step.</li><li>Teamwork: A collaborative instinct that recognizes the CSR's role as part of a wider service team not a standalone function.</li><li>Creativity & Adaptability: The ability to handle unexpected situations, adjust communication style to different member personalities, and find solutions that the standard script doesn't cover.</li></ul><p>This job description is a guide to the nature of the work and is not an exhaustive list of duties. The post-holder will be expected to adapt to the changing needs of the business and perform other duties as reasonably requested.</p><p><strong>Desired Candidate Profile</strong></p><h2>II. Required Competencies</h2><ul><li>Empathy & Patience: The ability to remain calm, kind, and composed particularly when handling frustration, complaints, or sensitive member situations.</li><li>Customer Centricity: A genuine mindset and drive to continuously understand member needs, expectations, and shifts in behavior.</li><li>Communication & Problem Solving: The ability to convey information clearly and concisely both verbally and non-verbally in a way that prevents issues from escalating and resolves them efficiently when they do.</li><li>Accountability: Owning every interaction from start to finish ensuring nothing is left open, undocumented, or unresolved without a clear next step.</li><li>Teamwork: A collaborative instinct that recognizes the CSR's role as part of a wider service team not a standalone function.</li><li>Creativity & Adaptability: The ability to handle unexpected situations, adjust communication style to different member personalities, and find solutions that the standard script doesn't cover.</li></ul>
<p><h4>Description</h4>
<p>Aspire Software is looking for a system administrator to join our team in Lebanon.</p>
<p>Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Administer Windows Server and Linux VM environments – Ubuntu/RHEL, ensuring high availability, performance, and security compliance</li>
<li>Administer Dell blade server environments and enterprise SAN/NAS storage – performance tuning and capacity planning</li>
<li>Oversee VMware vSphere environment including ESXi hosts, vCenter, and VM lifecycle management</li>
<li>Maintain high availability configurations and ensure infrastructure resilience for production systems</li>
<li>Lead regular maintenance windows, patching cycles, and hardware lifecycle planning</li>
<li><strong>SQL Server administration (must-have)</strong></li>
<li>Manage and maintain SQL Server databases across multiple environments – dev, staging, QA, production</li>
<li>Administer SQL Server Always On Availability Groups and/or Failover Cluster Instances</li>
<li>Perform database performance tuning, index optimization, and query analysis</li>
<li>Execute and validate backup, restore, and disaster recovery procedures for SQL environments</li>
<li>Partner with development teams to troubleshoot slow queries and support schema changes</li>
<li>Manage SQL security, roles, permissions, and auditing best practices</li>
<li><strong>Windows / IIS administration (must-have)</strong></li>
<li>Manage and maintain IIS web server configurations for .NET applications across multiple servers</li>
<li>Administer application pools, SSL certificate bindings, and site configurations</li>
<li>Troubleshoot IIS performance issues, 500-series errors, and application layer problems</li>
<li>Support Active Directory, DNS, DHCP, Group Policy, and Windows Server services</li>
<li><strong>DevOps & automation</strong></li>
<li>Maintain and improve CI/CD pipelines supporting application deployments – TeamCity, Octopus Deploy, or similar</li>
<li>Write and maintain automation scripts to reduce manual operational work – PowerShell, Bash, Python</li>
<li>Manage Docker-based containerized workloads and support container orchestration</li>
<li>Support Infrastructure as Code practices for environment provisioning and configuration management</li>
<li>Collaborate with development teams to streamline deployment processes and improve release reliability</li>
<li><strong>Cloud & hybrid infrastructure</strong></li>
<li>Manage cloud-hosted environments on Azure, AWS and GCP – VMs, backups, region-specific customer environments</li>
<li>Administer Veeam Backup for both local NAS and cloud-based backup targets</li>
<li>Support hybrid connectivity, VPN management, and cross-region performance</li>
<li>Optimize cloud resource usage and manage costs across environments</li>
<li><strong>Networking & security</strong></li>
<li>Manage firewalls, VLANs, routing, and network segmentation in a datacenter environment</li>
<li>Oversee HAProxy or similar load balancing configurations across web and application tiers</li>
<li>Enforce security policies, conduct access reviews, and support compliance requirements</li>
<li>Manage SSL certificate lifecycle across internal and customer-facing services</li>
<li><strong>Monitoring & incident response</strong></li>
<li>Maintain infrastructure and application monitoring using tools such as Zabbix, LogicMonitor, Graylog, or similar</li>
<li>Lead root cause analysis for production incidents and communicate findings to stakeholders</li>
<li>Provide on-call support for critical infrastructure issues</li>
<li>Document runbooks, incident response procedures, and system configurations</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>SQL Server 2014–2022, Always On AG or FCI, performance tuning, T-SQL, backup/restore, SSMS</li>
<li>IIS / Windows IIS 8.5+, .NET application hosting, app pool management, SSL configuration, Windows Server 2016+</li>
<li>Linux Ubuntu / Red Hat / CentOS server administration, shell scripting, service management</li>
<li>Experience 3–5+ years in a senior sysadmin or infrastructure engineer role in a production environment</li>
</ul>
<h4>Strong assets</h4>
<ul>
<li>Virtualization VMware vSphere / ESXi / vCenter, VM lifecycle management, resource optimization</li>
<li>Storage enterprise SAN/NAS management, Dell PowerStore or similar, FC connectivity, storage performance</li>
<li>DevOps CI/CD pipelines, PowerShell / Bash / Python scripting, Docker, IaC fundamentals</li>
<li>Networking firewalls (Cisco ASA, Palo Alto, Fortinet), HAProxy, VLANs, VPN, routing fundamentals</li>
<li>Cloud Azure and/or GCP – VM management, backup targets, hybrid connectivity, cloud-hosted environments</li>
<li>Active Directory multi-domain AD, GPO, ADFS, DNS/DHCP administration</li>
</ul>
<h4>Nice to have</h4>
<ul>
<li>DevOps tools TeamCity, Octopus Deploy, Terraform, Ansible, Kubernetes basics</li>
<li>Logging Graylog, ELK Stack, or similar centralized log management</li>
</ul></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>About Namou Properties Namou Properties is a growing real estate company focused on innovation, smart investment opportunities, and building data-driven systems that improve how we operate and scale.<br> About the Role We are looking for a detail-oriented Remote QA Engineer to join the team behind our internal ERP platform.<br> You will be responsible for ensuring the quality, reliability, and data integrity of a system that supports core business operations.<br> This role combines manual and automated testing, close collaboration with developers and the product team, and a strong emphasis on clear documentation and communication.<br> Key Responsibilities Design, write, and execute test cases for new features and enhancements across ERP modules Perform integration testing to validate how different modules and external systems exchange data Automate repetitive test scenarios using tools such as Selenium Write SQL queries to verify data accuracy and integrity across database tables Test backend services and RESTful APIs using tools such as Postman Document, track, and manage bugs through their full lifecycle, following the team's workflow Investigate complex system issues, isolate root causes, and communicate findings clearly to developers and stakeholders Participate in sprint planning and UAT cycles, and contribute to improving QA processes and test documentation Maintain organized, well-structured records of test cases, bug reports, and QA processes Why Join Namou Properties Fully remote role with flexibility and autonomy Opportunity to work on real ERP automation and data-driven systems that directly impact business operations Exposure to modern technologies, automation tools, AI solutions, and scalable business platforms High ownership role where your contributions will directly improve how the company operates and grows Collaborative environment with close interaction with developers, product teams, and business stakeholders Competitive compensation with opportunities for professional growth and career development 1–3 years of experience in software quality assurance or testing Understanding of core business processes (e.<br>g., inventory, supply, sales) and how they flow through ERP systems Hands-on experience with integration testing across modules and external systems Working knowledge of test automation tools such as Selenium Ability to write SQL queries to validate data accuracy and integrity Solid understanding of APIs and RESTful services, with experience using Postman or similar tools Basic scripting knowledge (e.<br>g., Python, JavaScript) to support test automation Strong analytical thinking and root-cause analysis skills Excellent written and verbal communication skills for reporting bugs and issues clearly Highly organized, with strong documentation habits for bugs, processes, and test cases Nice to Have Experience documenting and managing bugs in Jira Exposure to ERP, CRM, or other enterprise business systems</span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Managing calendars, schedules, meetings, and Microsoft Planner.</p><p>Welcoming visitors and handling reception duties.</p><p>Managing the office phone and directing inquiries.</p><p>Drafting Minutes of Meetings (MoMs) and following up on action items.</p><p>Scanning, filing, archiving, and maintaining physical and electronic records.</p><p>Conducting feedback calls and maintaining related records.</p><p>Data entry and database management.</p><p>Ordering and monitoring office supplies and inventory.</p><p>Coordinating with IT service providers and following up on technical issues.</p><p>Supervising housekeeping activities and ensuring proper office organization.</p><p>Managing the company s general information email account.</p><p>Following up on website inquiries, social media communications, and updates related to the Solid Group application.</p><p>Coordinating with suppliers and service providers as needed.</p><p>Assisting in the preparation of reports, presentations, and administrative documentation.</p><p>Maintaining company records, contact lists, and administrative trackers.</p><p>Providing general administrative support to management and various departments.</p></div></section>
Managing calendars, schedules, meetings, and Microsoft Planner.
<br>Welcoming visitors and handling reception duties.
<br>Managing the office phone and directing inquiries.
<br>Drafting Minutes of Meetings (MoMs) and following up on action items.
<br>Scanning, filing, archiving, and maintaining physical and electronic records.
<br>Conducting feedback calls and maintaining related records.
<br>Data entry and database management.
<br>Ordering and monitoring office supplies and inventory.
<br>Coordinating with IT service providers and following up on technical issues.
<br>Supervising housekeeping activities and ensuring proper office organization.
<br>Managing the company’s general information email account.
<br>Following up on website inquiries, social media communications, and updates related to the Solid Group application.
<br>Coordinating with suppliers and service providers as needed.
<br>Assisting in the preparation of reports, presentations, and administrative documentation.
<br>Maintaining company records, contact lists, and administrative trackers.
<br>Providing general administrative support to management and various departments
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>Position Summary:</b></p><p>Responsible for delivering high customer service quality to OMT customers and agents, analysing their needs and keeping them abreast of OMT services. Accountable for ensuring high customer satisfaction by providing prompt, efficient and courteous service to OMT customers & agents through solving their cases, answering their queries, participating in surveys and reporting problems to concerned departments.</p><p><b>Primary Duties and Responsibilities:</b></p><p>Agent & Customer Relationship Management:</p><ul><li>Handles incoming calls from customers with high professionalism by resolving their problems, answering their questions or providing them with information following Contact Center procedures</li><li>Analyses and evaluates agents/ customers requests; gathers needed data and case details and reports or escalates case to the concerned department by email when needed</li><li>Follows up on agents/ customers cases and provides them back with updates on their case when needed</li><li>Maintains accurate records and profiles for all agents/ customers and their cases whether seeking for information or submitting a complaint; updates system continuously along with case status</li><li>Updates and maintains database and ensures data integrity and accuracy</li><li>Engages and handles Customers inquiries via live messaging</li><li>Supports in incoming cases management</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Knowledge, Skills, and Abilities</h2><h3>Qualifications:</h3><ul><li>University Degree in Business Administration, Marketing, Public Relations or equivalent (can be in progress)</li></ul><h3>Technical Skills:</h3><ul><li>Proficiency in English and Arabic; French is a plus</li><li>Proficiency in Microsoft Office</li><li>Experience in customer service or any related field</li></ul><h3>Relevant Experience:</h3><ul><li>1 - 3 years</li></ul><h3>Working hours:</h3><ul><li>flexibility in working hours is needed</li></ul><h3>Key Behavioral Competencies</h3><ul><li>Excellent customer service skills</li><li>Excellent interpersonal skills</li><li>Ability to work on own initiatives</li><li>High level of ethics and compliance</li><li>Ability to communicate properly and professionally</li><li>Ability to build and maintain positive relationships</li><li>Excellent organizational skills and attention to detail</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The procurement office is looking for a highly organized transport administrator to manage our university transportation services.</p><p>The ideal candidate is responsible on preparing transportation records, ensure regular vehicles inspection, manage daily transportation service and rooting and coordinate between offices.</p><p>Responsibilities:</p><ul><li>Oversee the maintenance works of all vehicles</li><li>Conduct regular vehicle inspections to ensure roadworthiness</li><li>Keep accurate records for each and every vehicle in the fleet and make available whenever needed</li><li>Assign vehicle repair and maintenance duties</li><li>Train Drivers whenever needed, and validate if they are qualified</li><li>Schedule daily transportation services, plan routes, and assign</li><li>Develop and implement improved transportation policies and procedures</li><li>Monitor and approve drivers' logbook entries and coordinate with payroll administration</li><li>Liaise between Deans/Directors and drivers, and collaborate with other departments to optimize transportation services</li><li>Handle the daily staff queries/complaints and escalate whenever needed</li><li>Comply to transportation regulations and university s policies</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>BS in logistics or relevant degree.</p><p>At least 2 years experience as a transportation administrator/coordinator in any industry.</p><p>Solid knowledge of country s transportation regulations</p><p>Efficient/Flawless time management and organizational skills</p><p>Exceptional interpersonal communication and collaboration abilities</p><p>Problem-solving and analytical skills</p><p>Availability to resolve operational issues outside of business hours</p><p></p></section>
Job Description
<br>General Objective
<br>
<br>The Financial Reporting Officer ensures the accurate recording, monitoring, and reconciliation of grant-related financial data, safeguarding compliance with internal procedures and donor requirements. The role supports transparent financial tracking, maintains organized documentation systems, and contributes to timely and reliable financial reporting to facilitate effective project implementation and accountability.
<br>
<br>General Tasks
<br>
<br>1. Ensure the capitalization of all the records of the grants in progress:
<br>
<br>- Ensure accurate capitalization of all records related to grants in progress.
<br>
<br>- Collect and record all supporting documents necessary for effective reporting and monitoring of grants, including invoices, receipts, bank statements, payroll records, and contracts.
<br>
<br>- Guide and lead the finance assistant in following up on outstanding documentation with field teams.
<br>
<br>- Identify and allocate accounting data related to covered grants.
<br>
<br>- Maintain a comprehensive database of financial elements for each grant, including general ledger extracts, transaction lists, spending plans, and financial budget follow-up reports.
<br>
<br>- Perform timely classification and filing of all relevant documentation.
<br>
<br>- Ensure the availability of funds for ongoing projects.
<br>
<br>
<br>
<br>2. Payment processing and ensuring the validity of documents and their compliance with the financial regulations and procedures
<br>
<br>- Conduct monthly reconciliations to ensure records align with bank statements and that the General Ledger (GL) matches the transaction list.
<br>
<br>- Support the Senior Finance Officer in facilitating donor auditing missions.
<br>
<br>- Request project payments in accordance with SOPs and organizational procedures.
<br>
<br>- Process and release staff salaries allocated to relevant grants.
<br>
<br>
<br>3. Ensure sound reporting of financial data according to the requirements and the calendar of donors
<br>
<br>- Ensure compliance with donor-specific requirements and templates.
<br>
<br>- In coordination with the Senior Finance Officer, communicate financial progress reports to project coordinators and managers in a timely and accurate manner.
<br>
<br>- Identify and address irregularities or unclear regulations and reports.
<br>
<br>- Compile and report all relevant data in accordance with donor and partner requirements.
<br>
<br>- Update the financial progress chart of projects based on donor-set indicators.
<br>
<br>Requirements
<br>Skill set and competencies
<br>
<br>- Proficiency in financial report drafting techniques
<br>
<br>- Proven experience in financial management and reporting
<br>
<br>- Strong understanding of financial regulations and procedures
<br>
<br>- Excellent organizational skills and strong attention to detail
<br>
<br>- Proficiency in financial software and Microsoft Office Suite
<br>
<br>- Strong communication and interpersonal skills
<br>
<br>- Knowledge of donor compliance requirements and grant financial guidelines
<br>
<br>- Experience in financial reconciliation (bank, GL, transaction matching)
<br>
<br>- Strong analytical skills and ability to detect discrepancies or irregularities
<br>
<br>- Ability to manage multiple grants simultaneously under strict deadlines
<br>
<br>- High level of integrity and respect for confidentiality
<br>
<br>- Understanding of internal control and audit preparation processes
<br>
<br>- Problem-solving and critical thinking abilities
<br>
<br>Languages
<br>Arabic & English are required, French is a plus.
<br>
<br>Level of Education and Experience
<br>Bachelor’s Degree or equivalent. Master’s degree is a plus. Major in Management, Finance, Accounting or any related field.
<br>2 to 5 years of experience in NGO fields.
<br>
<br>Working conditions
<br>- Tools and Software used : MS Office (Especially MS Excel), accounting software (SAP is a plus)
<br>- Workplace : Jisr El Bacha, Primarily Office based.
<br>- Working Schedule : Monday Till Friday, from 9h am till 5pm
<br>- Type of contract : 1 year contract (Renewable depending on performance)
???? We’re Hiring – Administrative Assistant | Kaslik
<br>
<br>An Academy located in Kaslik is looking for an organized and proactive Administrator Assistant to support daily administrative and student-related operations.
<br>
<br>Key Responsibilities:
<br>• Manage reception and welcome students, parents, and visitors
<br>• Handle calls, emails, appointments, and meeting coordination
<br>• Prepare documents, maintain files, and update administrative records
<br>• Support student services, schedules, exams, and daily Academy operations
<br>
<br>Requirements:
<br>• Bachelor’s degree in Business Administration
<br>• 1 to 2 years of experience in customer service, reception or a similar support role
<br>• Proficiency in Microsoft Office and ability to learn Academy systems
<br>• Hospitality background is a plus
<br>
<br>???? recruitment@bso.com.lb
<br>???? recruit.bso.com.lb
<br>???? 79-110040
<br>
<br>#BSO #Hiring #AdministratorAssistant #AdministrationJobs #Kaslik #LebanonJobs #JobsInLebanon
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
About the job Front Desk & Office Administrator
<p><strong>Location:</strong> Beirut, Lebanon</p><br>
<p><strong>Industry:</strong> Building Materials </p><br>
Role Overview
<p>We are looking for a proactive and highly organized <strong>Front Desk & Office Administrator</strong> to ensure the smooth day-to-day operation of our office. This role serves as the first point of contact for visitors, employees, and service providers while overseeing reception activities, office administration, facilities coordination, and workplace readiness.</p><br>
Key Responsibilities
<ul><li>Welcome visitors, customers, and employees in a professional and friendly manner.</li><li>Manage incoming calls, mail, courier services, and meeting room bookings.</li><li>Coordinate office maintenance, facilities, and external service providers.</li><li>Monitor office supplies, inventory, and procurement requests.</li><li>Ensure the office remains clean, organized, and fully operational.</li><li>Manage petty cash records and support routine administrative activities.</li><li>Coordinate office arrangements for meetings, training sessions, visitors, and company events.</li><li>Support onboarding by preparing workstations and coordinating with HR and IT.</li><li>Ensure compliance with office health, safety, and housekeeping standards.</li></ul>
Requirements
<ul><li>Bachelor's degree in Business Administration or a related field.</li><li>2–5 years of experience in office administration, front desk, office management, or a similar role.</li><li>Fluency in Arabic and English (French is an advantage).</li><li>Proficiency in Microsoft Office (Word, Excel, and PowerPoint).</li><li>Strong organizational, communication, and coordination skills.</li><li>Excellent customer service orientation and interpersonal skills.</li><li>Ability to manage multiple tasks with strong attention to detail.</li><li>Professional appearance, integrity, and ability to maintain confidentiality.</li></ul>
<br>
<br> </div>
Position Summary:
<br>
<br>Responsible for delivering high customer service quality to OMT customers and agents, analysing their needs and keeping them abreast of OMT services. Accountable for ensuring high customer satisfaction by providing prompt, efficient and courteous service to OMT customers & agents through solving their cases, answering their queries, participating in surveys and reporting problems to concerned departments.
<br>
<br>
<br>
<br>Primary Duties and Responsibilities:
<br>
<br>Agent & Customer Relationship Management:
<br>
<br>Handles incoming calls from customers with high professionalism by resolving their problems, answering their questions or providing them with information following Contact Center procedures
<br>Analyses and evaluates agents/ customers’ requests; gathers needed data and case details and reports or escalates case to the concerned department by email when needed
<br>Follows up on agents/ customers’ cases and provides them back with updates on their case when needed
<br>Maintains accurate records and profiles for all agents/ customers and their cases whether seeking for information or submitting a complaint; updates system continuously along with case status
<br>Updates and maintains database and ensures data integrity and accuracy
<br>Engages and handles Customers’ inquiries via live messaging
<br>Supports in incoming cases management
<br>
<br>
<br>Knowledge, Skills, and Abilities
<br>
<br>Qualifications:
<br>
<br>University Degree in Business Administration, Marketing, Public Relations or equivalent (can be in progress)
<br>
<br>
<br>Technical Skills:
<br>
<br>Proficiency in English and Arabic; French is a plus
<br>Proficiency in Microsoft Office
<br>Experience in customer service or any related field
<br>
<br>
<br>Relevant Experience:
<br>
<br>1 - 8 years
<br>
<br>Working hours:
<br>flexibility in working hours is needed
<br>
<br>Key Behavioral Competencies
<br>
<br>Excellent customer service skills
<br>Excellent interpersonal skills
<br>Ability to work on own initiatives
<br>High level of ethics and compliance
<br>Ability to communicate properly and professionally
<br>Ability to build and maintain positive relationships
<br>Excellent organizational skills and attention to detail
Position Summary:
<br>
<br>Responsible for delivering high customer service quality to OMT customers and agents, analysing their needs and keeping them abreast of OMT services. Accountable for ensuring high customer satisfaction by providing prompt, efficient and courteous service to OMT customers & agents through solving their cases, answering their queries, participating in surveys and reporting problems to concerned departments.
<br>
<br>
<br>
<br>Primary Duties and Responsibilities:
<br>
<br>Agent & Customer Relationship Management:
<br>
<br>Handles incoming calls from customers with high professionalism by resolving their problems, answering their questions or providing them with information following Contact Center procedures
<br>Analyses and evaluates agents/ customers’ requests; gathers needed data and case details and reports or escalates case to the concerned department by email when needed
<br>Follows up on agents/ customers’ cases and provides them back with updates on their case when needed
<br>Maintains accurate records and profiles for all agents/ customers and their cases whether seeking for information or submitting a complaint; updates system continuously along with case status
<br>Updates and maintains database and ensures data integrity and accuracy
<br>Engages and handles Customers’ inquiries via live messaging
<br>Supports in incoming cases management
<br>
<br>
<br>Knowledge, Skills, and Abilities
<br>
<br>Qualifications:
<br>
<br>University Degree in Business Administration, Marketing, Public Relations or equivalent (can be in progress)
<br>
<br>
<br>Technical Skills:
<br>
<br>Proficiency in English and Arabic; French is a plus
<br>Proficiency in Microsoft Office
<br>Experience in customer service or any related field
<br>
<br>
<br>Relevant Experience:
<br>
<br>1 - 3 years
<br>
<br>Working hours:
<br>flexibility in working hours is needed
<br>
<br>Key Behavioral Competencies
<br>
<br>Excellent customer service skills
<br>Excellent interpersonal skills
<br>Ability to work on own initiatives
<br>High level of ethics and compliance
<br>Ability to communicate properly and professionally
<br>Ability to build and maintain positive relationships
<br>Excellent organizational skills and attention to detail