Database administrator DBA Jobs

Location: Zalka <br>Working Hours: Monday to Friday, 8:30 AM – 6:00 PM <br>Employment Type: Full-Time <br>Department: Warehouse <br>Reports To: Warehouse Manager <br> <br>Position Summary <br>Titan Technologies SAL is seeking a reliable, organized, and detail-oriented Warehouse Assistant to support the daily operations of the warehouse. The successful candidate will assist in inventory control, order processing, delivery coordination, and administrative warehouse tasks while ensuring accuracy and efficiency in all activities. Experience with the Dolphin ERP System is considered a strong advantage. <br> <br>Key Responsibilities: <br>- Prepare customer invoices and process purchase entries accurately. <br>- Receive incoming goods, verify quantities and documentation, and update inventory records. <br>- Review and verify orders prepared by other team members to ensure accuracy before dispatch. <br>- Coordinate and schedule daily delivery routes for drivers to ensure efficient distribution. <br>- Monitor and track customer orders to ensure timely and accurate deliveries. <br>- Assist in periodic inventory counts and annual stock-taking activities. <br>- Maintain and update warehouse records and internal databases, including vendor information, order details, quantities, pricing, and discounts. <br>- Coordinate with local suppliers regarding deliveries, shortages, returns, and order-related issues. <br>- Support warehouse colleagues with operational and administrative tasks and provide coverage during staff absences when required. <br>- Ensure warehouse documentation is complete, accurate, and properly filed. <br>- Comply with company policies, warehouse procedures, and health and safety standards. <br>- Contribute to maintaining a clean, organized, and productive warehouse environment. <br> <br>Qualifications: <br>- Previous experience in a warehouse, logistics, inventory control, or supply chain environment. <br>- Strong attention to detail with excellent organizational and time management skills. <br>- Ability to prioritize tasks and manage multiple responsibilities simultaneously. <br>- Good communication and interpersonal skills. <br>- Team-oriented with the ability to work independently when required. <br>- Problem-solving mindset with a proactive approach to daily operations. <br> <br>Education & Technical Requirements <br>- High school diploma or equivalent (required). <br>Proficiency in Microsoft Office, particularly Microsoft Excel. <br>- Experience using ERP or warehouse management systems is required; Dolphin ERP experience is a strong advantage. <br>- Basic computer literacy and data entry skills. <br>Preferred Skills <br>- Knowledge of inventory management and warehouse operations. <br>- Ability to work under pressure while maintaining accuracy. <br>- Strong sense of responsibility, reliability, and accountability. <br>- Flexibility to support operational requirements when needed

Location: Zalka, <br>Working Hours: Monday to Friday, 8:30 AM – 6:00 PM, <br>Employment Type: Full-Time, <br>Department: Warehouse, <br>Reports To: Warehouse Manager. <br> <br>Position Summary: <br>Titan Technologies SAL is seeking a reliable, organized, and detail-oriented Warehouse Assistant to support the daily operations of the warehouse. The successful candidate will assist in inventory control, order processing, delivery coordination, and administrative warehouse tasks while ensuring accuracy and efficiency in all activities. Experience with the Dolphin ERP System is considered a strong advantage. <br> <br>Key Responsibilities: <br>- Prepare customer invoices and process purchase entries accurately. <br>- Receive incoming goods, verify quantities and documentation, and update inventory records. <br>- Review and verify orders prepared by other team members to ensure accuracy before dispatch. <br>- Coordinate and schedule daily delivery routes for drivers to ensure efficient distribution. <br>- Monitor and track customer orders to ensure timely and accurate deliveries. <br>- Assist in periodic inventory counts and annual stock-taking activities. <br>- Maintain and update warehouse records and internal databases, including vendor information, order details, quantities, pricing, and discounts. <br>- Coordinate with local suppliers regarding deliveries, shortages, returns, and order-related issues. <br>- Support warehouse colleagues with operational and administrative tasks and provide coverage during staff absences when required. <br>- Ensure warehouse documentation is complete, accurate, and properly filed. <br>- Comply with company policies, warehouse procedures, and health and safety standards. <br>- Contribute to maintaining a clean, organized, and productive warehouse environment. <br> <br>Qualifications: <br>- Previous experience in a warehouse, logistics, inventory control, or supply chain environment. <br>- Strong attention to detail with excellent organizational and time management skills. <br>- Ability to prioritize tasks and manage multiple responsibilities simultaneously. <br>- Good communication and interpersonal skills. <br>- Team-oriented with the ability to work independently when required. <br>- Problem-solving mindset with a proactive approach to daily operations. <br> <br>Education & Technical Requirements <br>- High school diploma or equivalent (required). <br>Proficiency in Microsoft Office, particularly Microsoft Excel. <br>- Experience using ERP or warehouse management systems is required; Dolphin ERP experience is a strong advantage. <br>- Basic computer literacy and data entry skills. <br>Preferred Skills <br>- Knowledge of inventory management and warehouse operations. <br>- Ability to work under pressure while maintaining accuracy. <br>- Strong sense of responsibility, reliability, and accountability. <br>- Flexibility to support operational requirements when needed

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Title <br>Channel Manager<br><br>Job Scope <br></span><p>The Channel Manager is accountable for developing the sales strategy while driving the recruitment of partners, overseeing account profiles and planning a growing market share through set targets. S/He monitors competitors’ activities, deals with resellers and coordinates with the marketing team on channel activities and programs.</p><br><br><br>Main Duties and Responsibilities <br>Technical and Operations <ul> <li>Define and implement the channel sales strategy and roadmap of the assigned service/product’s line in alignment with the management</li> <li>Responsible for the Levant region sales targets and achievements.&nbsp;</li> <li>Lead the partners’ relations in alignment with the company’s management and strategy</li> <li>Develop and maintain relationships with new and existing channels/clients to expand sales in the assigned territory</li> <li>Build and maintain a solid channel/customer database, analyze data and develop metrics evaluating loyalty and new opportunities</li> <li>Specify market requirements for current and future services/products by conducting market research supported by on-going visits to existing and potential customersv</li> <li>Execute and supervise the entire sales cycle from quotation to collection</li> <li>Track credit and/or payment performance, review outstanding settlements and manage resolutions accordingly</li> <li>Generate sales for the entire service/product line in terms of long-term revenue and profitability</li> <li>Secure the highest level of engagement and support to channel partners and respond to issues and/or queries in order to efficiently meet customers’ needs</li> <li>Develop and deliver accurate sales forecasts and market development reports in line with business objectives</li> <li>Promote the service(s)/product(s) and the company within the region</li> <li>Oversee the implementation of targeted programs and marketing activities, monitor progress and raise recommendations as and when necessary</li> <li>Put available systems into practice (salesforce.com CRM for leads, opportunity and deal registration management) for output efficiency and standardization</li> </ul><br><br>Position Requirements <br><br>Education <br><p>Bachelor’s degree in Sales and Marketing or any other related field.</p><br><br><br>Experience <br><p>At least 3 years of experience in a similar role in building and managing channel sales ecosystem and meeting sales targets in Levant region mainly Iraq.&nbsp;</p><br> <p>#LI-DNI</p><br><br><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Upon Receipt of Purchase Requests, respectively request quotations from approved suppliers in addition to samples where applicable, conduct related negotiations and ensure that quotation includes best price, lead time, quantity and specification of material to be purchased.</p><p>Validate and ensure accurate entry of product information and approved quotations on SAP, and oversee the issuance of Purchase Orders in line with defined standard.</p><p>Coordinate the booking of insurance for placed orders where applicable and follow-up to receive all required documentation.</p><p>Ensure availability and conformity of shipping documents from suppliers. Review where applicable the COA and get approval from the R&amp;D and or Quality department as necessary prior order release.</p><p>Monitor supplier delivery performance, proactively manage delays, and ensure timely communication with stakeholders.</p><p>Ensure the receipt of the original set of documents from suppliers when order placement is confirmed.</p><p>Coordinate with the Regulatory Department for the legalization of necessary documents needed for goods clearance from customs, liaise with the Licensors for any discrepancy noted by the Authorities, follow on its correction and prevention in the coming orders.</p><p>Oversee shipping and clearance activities, ensuring compliance with regulatory requirements and timely coordination with clearing agent.</p><p>Follow up on received orders from both local and foreign suppliers and ensure requested quantity and quality are accurate.</p><p>Manage landed cost calculations, including preparation and validation of receipt and cost vouchers in coordination with finance.</p><p>Upon receipt of goods, in case of damaged items, report claim to supplier/insurance Company and propose recommended actions to site manager.</p><p>Coordinate with the Accounting department, Procurement Manager and Group Procurement Auditor to finalize payment formalities.</p><p>Prepare Bank Transfer Orders for advance payments and get Procurement Manager/Group Procurement Auditor s approval. Handle documents collection from bank.</p><p>Prepare Letter of Credit and get Procurement Manager/ Group Procurement Auditor s approval. Inform the accounting department in case of any discrepancy between the PO/receipt and the invoice.</p><p>Analyze cost variations by procured item and report any deviation to Procurement Manager &amp; Group Procurement Auditor and Suggests corrective actions.</p><p>Upon reception of any item falling under the custom clause 322 , ensure its registration in related book and monitor consumption accordingly.</p><p>Request the statement of account from all the active suppliers to share with the audit and accounting teams along with all the related reports for end of year closing.</p><p>Make sure the file of shipments in transit &amp; Company Risk is shared with the accounting team in a timely manner.</p><p>Identify and implement improvements in procurement processes to enhance efficiency, reduce lead times, and optimize cost.</p><p>Continuously update the database with names of approved suppliers, terms and conditions, bank information, technical specifications of products and Lead time.</p><p>Submit trimestral reports to management about cost variations and improvements. Suggest corrective and new actions to enhance performance</p></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Responsible for identifying sales prospects for insurance plans and managing a portfolio of clients. His/her main duty is meeting potential clients to grow the customers base by exploring clients needs and matching them with our products and services. Also accountable for handling policy renewals, and servicing client needs. The Sales Agent we are looking for should be a dedicated sales professional who is interested in building a client portfolio in the insurance industry.</p><p><b>Responsibilities</b></p><ul><li>Responsible for developing long term relationship with clients, assess their insurance needs and provide them with accurate solutions</li><li>Prospect for potential leads from different resources to build a database of prospective clients</li><li>Conduct daily client visits to assess potential insurance needs.</li><li>Ensure full submission of new applications with proper information and premium settlements</li><li>Ensure quality after-sales service in order to improve customer satisfaction, plan future follow-up visits and evaluation of needs</li><li>Complete Agent activity report on daily basis and review ratios with unit manager on weekly basis</li><li>Ensure proper completion of policy requirements by coordinating with the concerned departments</li><li>Update job knowledge by participating in trainings and maintaining personal networks</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in business administration or related field.</li><li>Minimum 2 years work experience in Sales, consulting, banking services, insurance, </li><li>Strong command of spoken and written English and Arabic</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Purpose <p>- Responsible for promoting registered products or group of products, answering queries, providing advice and introducing new products to healthcare professionals</p><br><p>- Perform duties in accordance with Malia Group Policies and Procedures</p><br> <br><br> Duties And Responsibilities <p>On Targets and market coverage</p><br><p>- Achieve sales targets in the designated territory while following the correspondent call cycle set by the Field Manager</p><br><p>- Maintain accurate coverage of designated territory by visiting set number of doctors and pharmacies per day</p><br><p>- Present promoted products by following steps of the call (Opening-Questioning-Promoting-Commitment-Closure) to healthcare professionals</p><br><p>- Conduct customer segmentation in line with Pharmaline guidelines to ensure target customers are approached with the optimal tools and frequency and provided with best-in-class customer service</p><br><p>On Customer Satisfaction </p><br><p>- Understand, identify, and fulfil customers’ needs and market insights to ensure achievement of short-term and long-term business objectives</p><br><p>- Feed Field Manager about customer complaints and non-conformities. Participate in their investigations and adjustments</p><br><p>- Maintain the customer database up to date to ensure full understanding of customer needs to be able to timely fulfil them</p><br><p>- Build sustainable positive relationships with target health care professionals</p><br><p>On Medical Support &amp; Marketing</p><br><p>- In coordination with other medical representatives in the same area, submit to direct manager the name of suggested Doctors to provide marketing support, for final approval</p><br><p>- Get Doctors’ commitment on prescribing Pharmaline products. Perform proper follow-up, in accordance with direct manager, on doctors’ support and report any discrepancy to be resolved on the spot</p><br><p>- Use product resources during doctors’ visit (educational materials/programs, samples) in accordance with their intended purposes to support appropriate product use and indication</p><br><p>On Product Knowledge</p><br><p>- Answer satisfactorily all clients’ questions by having comprehensive knowledge of products he/she is responsible for</p><br><p>- Have the knowledge in Anatomy, Physiology and Pharmacology to understand the drug Interaction with the body and be prepared to any requirement from visited customers </p><br><p>- Possess the prescribing Information and safety comprehensive knowledge of the marketed products he/she is in charge of, in order to provide doctors with approved fair, balanced, and accurate information</p><br><p>On Competitors and Market Knowledge</p><br><p>- Conduct ongoing analysis including Market, Competitive, and Business Intelligence and report all findings to Field Manager</p><br><p>- Monitor the activities performed by competition by gathering information with staff in doctors’ offices, employees in competitive companies and other sources, in order to maintain competitive advantage</p><br><p>On Events and Campaigns </p><br><p>- Attend events/occasions with doctors (luncheons, diners), to strengthen relationship with the medical community</p><br><p>- Attend congresses, seminars, and gatherings, in order to build distinguished relationships with doctors and assist the Marketing Department in promoting Pharmaline products</p><br><p>- Attend and/or prepare campaigns, in order to promote Pharmaline products among patients</p><br><p>On Reporting </p><br><p>- Comply with reporting obligations, by filling after each visit, on Mobile Solution the requested information</p><br><p>- Submit weekly report, duly filled to Field Manager and recommend ways to enhance and improve the work</p><br><br> <br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Responsible for promoting registered products or group of products, answering queries, providing advice and introducing new products to healthcare professionals</p><p>Perform duties in accordance with Malia Group Policies and Procedures</p><p>On Targets and market coverage</p><ul><li>Achieve sales targets in the designated territory while following the correspondent call cycle set by the Field Manager</li><li>Maintain accurate coverage of designated territory by visiting set number of doctors and pharmacies per day</li><li>Present promoted products by following steps of the call (Opening-Questioning-Promoting-Commitment-Closure) to healthcare professionals</li><li>Conduct customer segmentation in line with Pharmaline guidelines to ensure target customers are approached with the optimal tools and frequency and provided with best-in-class customer service</li></ul><p>On Customer Satisfaction</p><ul><li>Understand, identify, and fulfil customers needs and market insights to ensure achievement of short-term and long-term business objectives</li><li>Feed Field Manager about customer complaints and non-conformities. Participate in their investigations and adjustments</li><li>Maintain the customer database up to date to ensure full understanding of customer needs to be able to timely fulfil them</li><li>Build sustainable positive relationships with target health care professionals</li></ul><p>On Medical Support &amp; Marketing</p><ul><li>In coordination with other medical representatives in the same area, submit to direct manager the name of suggested Doctors to provide marketing support, for final approval</li><li>Get Doctors commitment on prescribing Pharmaline products. Perform proper follow-up, in accordance with direct manager, on doctors support and report any discrepancy to be resolved on the spot</li><li>Use product resources during doctors visit (educational materials/programs, samples) in accordance with their intended purposes to support appropriate product use and indication</li></ul><p>On Product Knowledge</p><ul><li>Answer satisfactorily all clients questions by having comprehensive knowledge of products he/she is responsible for</li><li>Have the knowledge in Anatomy, Physiology and Pharmacology to understand the drug Interaction with the body and be prepared to any requirement from visited customers</li><li>Possess the prescribing Information and safety comprehensive knowledge of the marketed products he/she is in charge of, in order to provide doctors with approved fair, balanced, and accurate information</li></ul><p>On Competitors and Market Knowledge</p><ul><li>Conduct ongoing analysis including Market, Competitive, and Business Intelligence and report all findings to Field Manager</li><li>Monitor the activities performed by competition by gathering information with staff in doctors offices, employees in competitive companies and other sources, in order to maintain competitive advantage</li></ul><p>On Events and Campaigns</p><ul><li>Attend events/occasions with doctors (luncheons, diners), to strengthen relationship with the medical community</li><li>Attend congresses, seminars, and gatherings, in order to build distinguished relationships with doctors and assist the Marketing Department in promoting Pharmaline products</li><li>Attend and/or prepare campaigns, in order to promote Pharmaline products among patients</li></ul><p>On Reporting</p><ul><li>Comply with reporting obligations, by filling after each visit, on Mobile Solution the requested information</li><li>Submit weekly report, duly filled to Field Manager and recommend ways to enhance and improve the work</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor of Science in Pharmacy or holder of PharmD diploma</li><li>Up to 2 years of previous related experience</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Responsible for promoting registered products or group of products, answering queries, providing advice and introducing new products to healthcare professionals</p><p>Perform duties in accordance with Malia Group Policies and Procedures</p><p>On Targets and market coverage</p><ul><li>Achieve sales targets in the designated territory while following the correspondent call cycle set by the Field Manager</li><li>Maintain accurate coverage of designated territory by visiting set number of doctors and pharmacies per day</li><li>Present promoted products by following steps of the call (Opening-Questioning-Promoting-Commitment-Closure) to healthcare professionals</li><li>Conduct customer segmentation in line with Pharmaline guidelines to ensure target customers are approached with the optimal tools and frequency and provided with best-in-class customer service</li></ul><p>On Customer Satisfaction</p><ul><li>Understand, identify, and fulfil customers needs and market insights to ensure achievement of short-term and long-term business objectives</li><li>Feed Field Manager about customer complaints and non-conformities. Participate in their investigations and adjustments</li><li>Maintain the customer database up to date to ensure full understanding of customer needs to be able to timely fulfil them</li><li>Build sustainable positive relationships with target health care professionals</li></ul><p>On Medical Support &amp; Marketing</p><ul><li>In coordination with other medical representatives in the same area, submit to direct manager the name of suggested Doctors to provide marketing support, for final approval</li><li>Get Doctors commitment on prescribing Pharmaline products. Perform proper follow-up, in accordance with direct manager, on doctors support and report any discrepancy to be resolved on the spot</li><li>Use product resources during doctors visit (educational materials/programs, samples) in accordance with their intended purposes to support appropriate product use and indication</li></ul><p>On Product Knowledge</p><ul><li>Answer satisfactorily all clients questions by having comprehensive knowledge of products he/she is responsible for</li><li>Have the knowledge in Anatomy, Physiology and Pharmacology to understand the drug Interaction with the body and be prepared to any requirement from visited customers</li><li>Possess the prescribing Information and safety comprehensive knowledge of the marketed products he/she is in charge of, in order to provide doctors with approved fair, balanced, and accurate information</li></ul><p>On Competitors and Market Knowledge</p><ul><li>Conduct ongoing analysis including Market, Competitive, and Business Intelligence and report all findings to Field Manager</li><li>Monitor the activities performed by competition by gathering information with staff in doctors offices, employees in competitive companies and other sources, in order to maintain competitive advantage</li></ul><p>On Events and Campaigns</p><ul><li>Attend events/occasions with doctors (luncheons, diners), to strengthen relationship with the medical community</li><li>Attend congresses, seminars, and gatherings, in order to build distinguished relationships with doctors and assist the Marketing Department in promoting Pharmaline products</li><li>Attend and/or prepare campaigns, in order to promote Pharmaline products among patients</li></ul><p>On Reporting</p><ul><li>Comply with reporting obligations, by filling after each visit, on Mobile Solution the requested information</li><li>Submit weekly report, duly filled to Field Manager and recommend ways to enhance and improve the work</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor of Science in Pharmacy or holder of PharmD diploma</li><li>Up to 2 years of previous related experience</li></ul><p></p></section>

As a Sales Representative, you will be the face of the company, acting as the direct link between our products and assigned clients. Your role focuses on maintaining strong relationships, ensuring consistent ordering patterns, and supporting clients with their day-to-day needs to sustain steady sales performance. <br>________________________________________ <br>Duties and Responsibilities: <br> Execute daily field visits following a designated routing plan to ensure consistent client coverage. <br> Maintain and develop strong relationships with an assigned client base (maximum 150 clients). <br> Focus on client retention by ensuring regular visits and continuous engagement. <br> Capture daily orders accurately and ensure proper communication with the operations team. <br> Encourage repeat orders and maintain stable order frequency across all clients. <br> Introduce products, promotions, and price updates in a clear and consistent manner. <br> Apply basic upselling techniques to increase sales per client. <br> Monitor client purchasing behavior and identify opportunities to improve sales. <br> Track and follow up on clients with low or irregular order frequency. <br> Ensure no missed orders for active clients through proactive follow-ups. <br> Monitor stock levels and ensure product availability during client visits. <br> Verify pricing compliance and communicate any discrepancies. <br> Support the collection process by following up on payments and coordinating with finance. <br> Provide basic product knowledge and support to clients to enhance satisfaction. <br> Report customer feedback, complaints, and market observations to the direct manager. <br> Maintain and update an organized client database and visit records. <br> Submit daily and periodic reports as required. <br>Education and Skills Required: <br>• Bachelor’s degree in Business Administration, Marketing, or related field is preferred; technical diploma or relevant field experience may substitute <br>• Basic experience in field sales, retail, or distribution is a plus <br>• Good communication and relationship-building skills <br>• Ability to follow structured routes and daily schedules <br>• Basic selling and upselling skills <br>• Strong sense of responsibility in handling client relationships <br>• Ability to track orders, payments, and client activity accurately <br>• Time management skills and ability to handle a high number of clients <br>• Customer-oriented mindset with a focus on service and consistency

As a Sales Representative, you will be the face of the company, acting as the direct link between our products and assigned clients. Your role focuses on maintaining strong relationships, ensuring consistent ordering patterns, and supporting clients with their day-to-day needs to sustain steady sales performance. <br>________________________________________ <br>Duties and Responsibilities: <br> Execute daily field visits following a designated routing plan to ensure consistent client coverage. <br> Maintain and develop strong relationships with an assigned client base (maximum 150 clients). <br> Focus on client retention by ensuring regular visits and continuous engagement. <br> Capture daily orders accurately and ensure proper communication with the operations team. <br> Encourage repeat orders and maintain stable order frequency across all clients. <br> Introduce products, promotions, and price updates in a clear and consistent manner. <br> Apply basic upselling techniques to increase sales per client. <br> Monitor client purchasing behavior and identify opportunities to improve sales. <br> Track and follow up on clients with low or irregular order frequency. <br> Ensure no missed orders for active clients through proactive follow-ups. <br> Monitor stock levels and ensure product availability during client visits. <br> Verify pricing compliance and communicate any discrepancies. <br> Support the collection process by following up on payments and coordinating with finance. <br> Provide basic product knowledge and support to clients to enhance satisfaction. <br> Report customer feedback, complaints, and market observations to the direct manager. <br> Maintain and update an organized client database and visit records. <br> Submit daily and periodic reports as required. <br>Education and Skills Required: <br>• Bachelor’s degree in Business Administration, Marketing, or related field is preferred; technical diploma or relevant field experience may substitute <br>• Basic experience in field sales, retail, or distribution is a plus <br>• Good communication and relationship-building skills <br>• Ability to follow structured routes and daily schedules <br>• Basic selling and upselling skills <br>• Strong sense of responsibility in handling client relationships <br>• Ability to track orders, payments, and client activity accurately <br>• Time management skills and ability to handle a high number of clients <br>• Customer-oriented mindset with a focus on service and consistency

<p><h4>Description</h4> <p>Aspire Software is looking for a Technical Support Specialist to join our team in Lebanon.</p> <p>Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p> <h4>Role overview</h4> <p>We are seeking a hands-on Technical Support Specialist (Level 1 / Level 2) to provide end-to-end technical support for a member management, dues collection, and dispatch platform used by trade unions across the United States. The application is built on a Microsoft Access front end installed on client systems, backed by a SQL Server database. This is a blended support and maintenance role: the work is primarily support-focused — diagnosing and resolving client-reported issues — but the successful candidate will be comfortable reading, modifying, and testing code (SQL, VBA, and legacy application logic) to resolve defects directly rather than simply triaging and escalating. The role replaces developer capacity on the team, so the emphasis is on bug fixes, issue resolution, and ongoing maintenance rather than net-new feature development.</p> <h4>Key responsibilities</h4> <ul> <li>Own client-reported issues end to end — from intake and triage through diagnosis, resolution, testing, and closure.</li> <li>Provide both Level 1 (frontline troubleshooting) and Level 2 (deeper technical diagnosis and remediation) support.</li> <li>Remotely access client systems (via remote desktop tools such as TeamViewer, AnyDesk, or Zoom) to investigate and resolve issues.</li> <li>Diagnose and fix defects in the application, including reading and modifying VBA scripts, Access forms/queries/modules, and SQL Server objects (queries, stored procedures, views).</li> <li>Write, modify, and test SQL to investigate data issues, correct records, and validate fixes against the SQL Server back end.</li> <li>Troubleshoot application functionality, connectivity, configuration, and data-integrity problems in a Microsoft Access / SQL Server environment.</li> <li>Reproduce reported bugs, identify root cause, implement fixes, and verify resolution before returning to the client.</li> <li>Escalate genuinely complex or architectural issues to senior engineers, with clear documentation of steps taken and findings.</li> <li>Document resolutions, maintain support logs, and contribute to the internal knowledge base to reduce recurrence.</li> </ul> <h4>Requirements</h4> <ul> <li>2–5 years of experience in IT technical support, application support, or a technical helpdesk role.</li> <li>Fluency in English — strong written and verbal communication, sufficient for direct interaction with a North American client base.</li> <li>Good SQL skills — able to read, write, modify, and test SQL queries against SQL Server (SELECT, joins, filtering, and basic data correction).</li> <li>Ability to debug Microsoft applications and legacy tech stacks, including Microsoft Access and VBA scripting — able to read, understand, and modify existing code to resolve defects.</li> <li>Strong understanding of Windows environments and desktop application troubleshooting.</li> <li>Familiarity with remote access tools (e.g., TeamViewer, AnyDesk, Zoom) for supporting client systems.</li> <li>Availability to work 9:00 AM – 5:00 PM EST, aligned to the North American client base.</li> <li>Ability to work independently, manage a queue of issues, and follow escalation procedures.</li> </ul> <h4>Preferred skills</h4> <ul> <li>Experience supporting or maintaining Microsoft Access applications with a SQL Server back end.</li> <li>Working knowledge of SQL Server administration concepts (stored procedures, views, indexing, backups).</li> <li>Prior experience in a software support / bug-fix / maintenance capacity as opposed to pure feature development.</li> <li>Exposure to membership, dues, dispatch, or association management software (or comparable line-of-business systems).</li> <li>Relevant certifications (e.g., CompTIA A+, Microsoft Certified: Fundamentals, or SQL-related credentials).</li> </ul> <h4>Soft skills</h4> <ul> <li>Problem-solving mindset with strong attention to detail and a focus on root-cause resolution.</li> <li>Clear, professional, and patient communication with clients.</li> <li>Ability to remain calm under pressure and manage multiple concurrent issues.</li> <li>Self-directed and reliable when working remotely across time zones.</li> </ul></p><p></p>

<p><h4>Description</h4> <p>Aspire Software is looking for a Technical Support Specialist to join our team in Lebanon.</p> <p>Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p> <h4>Role overview</h4> <p>We are seeking a hands-on Technical Support Specialist (Level 1 / Level 2) to provide end-to-end technical support for a member management, dues collection, and dispatch platform used by trade unions across the United States. The application is built on a Microsoft Access front end installed on client systems, backed by a SQL Server database. This is a blended support and maintenance role: the work is primarily support-focused — diagnosing and resolving client-reported issues — but the successful candidate will be comfortable reading, modifying, and testing code (SQL, VBA, and legacy application logic) to resolve defects directly rather than simply triaging and escalating. The role replaces developer capacity on the team, so the emphasis is on bug fixes, issue resolution, and ongoing maintenance rather than net-new feature development.</p> <h4>Key responsibilities</h4> <ul> <li>Own client-reported issues end to end — from intake and triage through diagnosis, resolution, testing, and closure.</li> <li>Provide both Level 1 (frontline troubleshooting) and Level 2 (deeper technical diagnosis and remediation) support.</li> <li>Remotely access client systems (via remote desktop tools such as TeamViewer, AnyDesk, or Zoom) to investigate and resolve issues.</li> <li>Diagnose and fix defects in the application, including reading and modifying VBA scripts, Access forms/queries/modules, and SQL Server objects (queries, stored procedures, views).</li> <li>Write, modify, and test SQL to investigate data issues, correct records, and validate fixes against the SQL Server back end.</li> <li>Troubleshoot application functionality, connectivity, configuration, and data-integrity problems in a Microsoft Access / SQL Server environment.</li> <li>Reproduce reported bugs, identify root cause, implement fixes, and verify resolution before returning to the client.</li> <li>Escalate genuinely complex or architectural issues to senior engineers, with clear documentation of steps taken and findings.</li> <li>Document resolutions, maintain support logs, and contribute to the internal knowledge base to reduce recurrence.</li> </ul> <h4>Requirements</h4> <ul> <li>2–5 years of experience in IT technical support, application support, or a technical helpdesk role.</li> <li>Fluency in English — strong written and verbal communication, sufficient for direct interaction with a North American client base.</li> <li>Good SQL skills — able to read, write, modify, and test SQL queries against SQL Server (SELECT, joins, filtering, and basic data correction).</li> <li>Ability to debug Microsoft applications and legacy tech stacks, including Microsoft Access and VBA scripting — able to read, understand, and modify existing code to resolve defects.</li> <li>Strong understanding of Windows environments and desktop application troubleshooting.</li> <li>Familiarity with remote access tools (e.g., TeamViewer, AnyDesk, Zoom) for supporting client systems.</li> <li>Availability to work 9:00 AM – 5:00 PM EST, aligned to the North American client base.</li> <li>Ability to work independently, manage a queue of issues, and follow escalation procedures.</li> </ul> <h4>Preferred skills</h4> <ul> <li>Experience supporting or maintaining Microsoft Access applications with a SQL Server back end.</li> <li>Working knowledge of SQL Server administration concepts (stored procedures, views, indexing, backups).</li> <li>Prior experience in a software support / bug-fix / maintenance capacity as opposed to pure feature development.</li> <li>Exposure to membership, dues, dispatch, or association management software (or comparable line-of-business systems).</li> <li>Relevant certifications (e.g., CompTIA A+, Microsoft Certified: Fundamentals, or SQL-related credentials).</li> </ul> <h4>Soft skills</h4> <ul> <li>Problem-solving mindset with strong attention to detail and a focus on root-cause resolution.</li> <li>Clear, professional, and patient communication with clients.</li> <li>Ability to remain calm under pressure and manage multiple concurrent issues.</li> <li>Self-directed and reliable when working remotely across time zones.</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Aspire Software is looking for a Technical Support Specialist to join our team in Lebanon.<br> Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals.<br> By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.<br> Role Overview We are seeking a hands-on Technical Support Specialist (Level 1 / Level 2) to provide end-to-end technical support for a member management, dues collection, and dispatch platform used by trade unions across the United States.<br> The application is built on a Microsoft Access front end installed on client systems, backed by a SQL Server database.<br> This is a blended support and maintenance role: the work is primarily support-focused — diagnosing and resolving clientreported issues — but the successful candidate will be comfortable reading, modifying, and testing code (SQL, VBA, and legacy application logic) to resolve defects directly rather than simply triaging and escalating.<br> The role replaces developer capacity on the team, so the emphasis is on bug fixes, issue resolution, and ongoing maintenance rather than net-new feature development.<br> Key Responsibilities Own client-reported issues end to end — from intake and triage through diagnosis, resolution, testing, and closure.<br> Provide both Level 1 (frontline troubleshooting) and Level 2 (deeper technical diagnosis and remediation) support.<br> Remotely access client systems (via remote desktop tools such as TeamViewer, AnyDesk, or Zoom) to investigate and resolve issues.<br> Diagnose and fix defects in the application, including reading and modifying VBA scripts, Access forms/queries/modules, and SQL Server objects (queries, stored procedures, views).<br> Write, modify, and test SQL to investigate data issues, correct records, and validate fixes against the SQL Server back end.<br> Troubleshoot application functionality, connectivity, configuration, and data-integrity problems in a Microsoft Access / SQL Server environment.<br> Reproduce reported bugs, identify root cause, implement fixes, and verify resolution before returning to the client.<br> Escalate genuinely complex or architectural issues to senior engineers, with clear documentation of steps taken and findings.<br> Document resolutions, maintain support logs, and contribute to the internal knowledge base to reduce recurrence 2–5 years of experience in IT technical support, application support, or a technical helpdesk role.<br> Fluency in English — strong written and verbal communication, sufficient for direct interaction with a North American client base.<br> Good SQL skills — able to read, write, modify, and test SQL queries against SQL Server (SELECT, joins, filtering, and basic data correction).<br> Ability to debug Microsoft applications and legacy tech stacks, including Microsoft Access and VBA scripting — able to read, understand, and modify existing code to resolve defects.<br> Strong understanding of Windows environments and desktop application troubleshooting.<br> Familiarity with remote access tools (e.<br>g., TeamViewer, AnyDesk, Zoom) for supporting client systems.<br> Availability to work 9:00 AM – 5:00 PM EST, aligned to the North American client base.<br> Ability to work independently, manage a queue of issues, and follow escalation procedures.<br> Preferred Skills Experience supporting or maintaining Microsoft Access applications with a SQL Server back end.<br> Working knowledge of SQL Server administration concepts (stored procedures, views, indexing, backups).<br> Prior experience in a software support / bug-fix / maintenance capacity as opposed to pure feature development.<br> Exposure to membership, dues, dispatch, or association management software (or comparable line-of-business systems).<br> Relevant certifications (e.<br>g., CompTIA A+, Microsoft Certified: Fundamentals, or SQL-related credentials).<br> Soft Skills Problem-solving mindset with strong attention to detail and a focus on root-cause resolution.<br> Clear, professional, and patient communication with clients.<br> Ability to remain calm under pressure and manage multiple concurrent issues.<br> Self-directed and reliable when working remotely across time zones.<br></span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><span >Review WV and donor standards and determine the financial and programmatic risk levels across all cash, commodities, food and livelihood projects under the portfolio; Develop a clear long term sustainable strategy for managing the identified risks, in clear compliance with WV global standards and previous audit recommendations. Conduct review of proposal package to ensure compliance and consistency from an operational view. Ensure the standardization of processes and SOPs across different areas. Imbed risk management strategies within the process flows and SOPs per grant. Ensure clear control mechanism are in place to adhere to the risk management plan; support the project in the establishment of the SoPs and bring an external eye review. Act as a focal point for the Cash and Livelihood portfolio for any external/internal audit mission by leading audit prep spot-checks and ensure projects operate in line with the established control mechanisms and SOPs, Ensure all projects are closed out in line with WV global standards. Obtain all necessary sign off before project closure; Ensure that all stock (commodities, cards, pins, in kind commodities) are managed and stored in line with global standards and donor regulations. Review supporting documents provided by local partners as a means of verification for service delivery or payment issuance; Compile and analyze cash, commodities food and livelihood project information (including ATM usage reports, bank statements, warehouse reports, distribution records, student attendance records, cash for work beneficiary count, HH payment list ) in order to complete a full programmatic reconciliation on a monthly basis; Monitor the the physical inventory exercise that is being conducted by the compliance and reporting officer for all stock under the portfolio on a monthly basis. Ensure the stock, loss claim and asset registers are updated; Act as a focal point for any inquiry related to the stock management. Liaise with internal and external stakeholders in order to obtain timely and accurate supporting documents which will enable reconciliation and reporting. Lead on the DMT reporting and act as the accountable person and main focal point in the Portfolio in terms of DMT reporting: (i) Establish a mechanism which will enable rapid and accurate authentication preparation of monthly, quarterly and yearly internal and external reports. (ii) Liaise with other departments (Finance, RAM, M&amp;E, Technical Specialist) in order to obtain their inputs on the reports, (iii) Ensure Reports are compliant with the approved templates and linked to all supporting documents and audit ready. (iv) Ensure that all reports are uploaded on Disaster Grant database, (v) Regular coordination with DMT Reporting and Information Management Unit for any updates related to reporting requirements Establish a mechanism, which will enable rapid and accurate authentication preparation of monthly, quarterly and yearly internal and external reports. Compile reports/information/data from project coordinators and conduct review and deduplication and provide accurate data to feed in the different internal and external reporting templates. Establish a clear, chronological and secure hard and soft copy record filing system across the portfolio. Ensure compliance with the filing system across all projects within the portfolio; Liaise with other project coordinators within the Cash and Livelihood Portfolio and other Portfolios in WV Lebanon in order to create synergies and standard systems across the portfolio project by sharing lessons learned, experiences, observations and challenges. Provide leadership to the team by mentoring, coaching, and provision of in-house or external training staff to ensure efficiency and high-quality deliverables.</span></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Business Administration, Data Management or any related field.</li><li>2-4 experience in similar position</li><li>Experience in auditing cash, commodity and food grants;</li><li>Ability to write reports in a very good level of English and Arabic.</li><li>The position is 95% office based and 5% field based.</li><li>The position holder will be expected to be available on last minute calls, flexible in working hours and willing to work weekends and holidays as the need arises.</li><li>Ability to work extra hours whenever required in emergency situations and as situation demands.</li><li>As a Christian organisation, World Vision is founded on the biblical principles that women and men, girls and boys are created in the image of God, and of Jesus love for all people without discrimination. This means that we recognise and affirm the equal worth, dignity and rights of women, men, girls and boys with and without disability and all applicants will be considered for employment without attention to race, colour, religion, sexual orientation, gender identity, national origin, or disability status.</li><li>Applicant Types Accepted: Local Applicants Only</li></ul><p></p></section>

Job Purpose: <br>Reporting to the Local Sales Manager, the Specification Salesperson will drive Colortek business growth by proactively <br>engaging with key decision-makers in the design and construction industry. This role is focused on capturing project <br>specifications and ensuring Colortek products are incorporated into various projects within the construction market. <br> <br>Key Accountabilities: <br>▪ Cultivate and maintain strong relationships with architects, interior designers, contractors, and other stakeholders <br>in the design and construction value chain. <br>▪ Regularly engage through meetings with existing and potential clients to understand their project requirements. <br>▪ Collaborate with architects, interior designers, and consultants to ensure Colortek products are specified in upcoming projects. <br>▪ Handle meetings with architects and interior designers to present Colortek product offerings and address their specific needs. <br>▪ Create awareness of Colortek products and solutions within the industry. <br>▪ Create adapted approach plans for each of the design-oriented value chain decision makers (Regulatory Bodies, design Consultants, Architects, Interior designers…) <br>▪ Develop and execute training programs for key decision-makers to enhance their understanding of Colortek’s products <br>▪ Create product/solutions awareness, develop and implement training and engagement programs with key decisions <br>makers across the value chain. <br>▪ Maintain dialogue with decision makers at each stage of the project to anticipate demand and manage product planning <br>▪ Map the end users relevant to decorative finishes and effects projects along with the feed design consultants responsible for recommending the same projects specifications. <br>▪ Obtain draft copies of design specifications related to projects from the feed design consultants and propose changes to the same specifications. <br> <br>Skills, Knowledge and Experience required: <br>▪ BA or MA in Interior Design, business marketing, or related fields <br>▪ Proven experience in specification sales or a related role within the design and construction industry. <br>▪ In depth knowledge of Colortek premium decorative finishes products and technical details (training provided). <br>▪ Ability to read and understand product data sheet, material safety data sheet. <br>▪ Strong understanding of construction projects, design processes, and related industry trends. <br>▪ Excellent communication and presentation skills. <br>▪ Ability to build and maintain strong relationships with clients. <br>▪ Results-oriented with a demonstrated track record of achieving sales targets. <br>▪ Willingness to travel as required. <br>▪ Valid driver's license

Requirement: <br>A bachelor’s degree in business, marketing, communications, or a related field <br>Effective communication skills in Arabic, English or French <br>Knowledge of computer applications (MS Office, Power point…) <br> <br>Job Description: <br>• Create and execute strategies to meet sales targets and grow market share <br>• Build and maintain strong, long-term relationships with clients <br>• Understand industry trends and competitor activities to tailor sales approaches <br>• Negotiate effectively to close deals that satisfy both the customer and the company <br>• Present information clearly and persuasively to various audiences <br>• Focus on achieving and exceeding sales targets <br>• Use CRM tools to track sales activities and manage customer data <br>• Relay the image of the company in the best way by advising customers on the best products that satisfy their needs in terms of range as well as stock level <br>• Strictly adhere to the company’s sales policies and regulations <br>• Take ownership of customer relationship to fulfill business needs <br>• Orders and money collection <br>• Submit activity and results reports, such as daily call reports, weekly work plans, and monthly and annual market analyses <br>• Record customer complaints, investigate the problems then make recommendations <br>• Achieve targets (sales and collection) as set with the sales manager in accordance with the company’s annual sales plan <br>• Transfers the company messages to the customers <br>• Share with colleagues, market information and experiences necessary to promote group success <br>• Have a total knowledge of all the products within the target portfolio <br>• Performs other related duties as assigned

• Relay the image of the company in the best way by advising customers on the best products that satisfy their needs in terms of range as well as stock level <br>• Strictly adhere to the company’s sales policies and regulations <br>• Take ownership of customer relationship to fulfill business needs <br>• Take orders from pharmacies <br>• Submit activity and results reports, such as daily call reports, weekly work plans, and monthly and annual market analyses <br>• Record customer complaints, investigate the problems then make recommendations <br>• Achieve targets (sales collected) as set with the sales manager in accordance with the company’s annual sales plan <br>• Transfers the company messages to the customers <br>• Share with colleagues, market information and experiences necessary to promote group success <br>• Have a total knowledge of all the products within the target portfolio <br>• Performs other related duties as assigned <br>• Create and execute strategies to meet sales targets and grow market share <br>• Build and maintain strong, long-term relationships with clients <br>• Understand industry trends and competitor activities to tailor sales approaches <br>• Negotiate effectively to close deals that satisfy both the customer and the company <br>• Present information clearly and persuasively to various audiences <br>• Focus on achieving and exceeding sales targets <br>• Use CRM tools to track sales activities and manage customer data <br> <br>Requirements: <br>A bachelor’s degree in business, marketing, communications, or a related field <br>Effective communication skills in Arabic, English or French <br>Knowledge of computer applications (MS Office, Power point…)

<p><b>Mission Description</b></p><p><b>The Monitoring, Evaluation, Acco</b>untability &amp; Learning (MEAL) Officer is a key position supporting the implementation of the two projects, PAR and e-Services. S/He will contribute to the operationalization of the projects’ MEAL frameworks and support the effective implementation of MEAL activities across the interventions.</p><p><br></p><p>The MEAL Officer will support the implementation of routine monitoring and data collection activities, including field visits, stakeholders follow-up, Means of Verification (MoVs), and the collection and analysis of quantitative and qualitative data related to projects outputs and outcomes. S/He will contribute to tracking progress against project indicators, ensuring data quality and consistency, and supporting timely reporting processes, including updates required for donor reporting platforms (OPSYS) and internal EF monitoring systems.</p><p><br></p><p>In coordination with the Governance portfolio manager, the project teams and the Country Direction MEAL function, the MEAL Officer will support the development and adaptation of MEAL tools, methodologies, databases, and data collection instruments, while ensuring compliance with EF MEAL standards, donor guidelines, and accountability requirements. The position will also contribute to strengthening data management, documentation, archiving, and learning processes, including the use of automated systems to support efficient data analysis, visualization, knowledge management, and evidence-based decision-making throughout projects implementation.</p><p><br></p><p>Essential Responsibilities:</p><p><br></p><p>Monitoring and Evaluation</p><p><br></p><p>Develop and implement comprehensive intervention MEAL plans for assigned interventions, ensuring alignment with donor, EF, and global MEAL standards.</p><p>Develop the e-Services monitoring and evaluation strategy and plan during the Inception phase and revise the logical framework.</p><p>Draft the ToRs for the recruitment of external evaluation firms (midterm review, final evaluation and capitalisation)</p><p>Ensure timely and high-quality implementation of MEAL activities, including qualitative and quantitative data collection, based on the established MEL System and MEAL Calendars.</p><p>Ensure proper MEL documentation in accordance to EF standards, including maintaining MAEL folders, raw and analytic datasets, evidence, tools, analysis workbooks, and all related documentation.</p><p>Ensure a comprehensive and updated database for the projects.</p><p>Lead the implementation of data collection activities in close coordination with the project expert and technical team.</p><p>Lead the preparation of the MEAL narrative components of donor and internal reports, ensuring clear presentation of results, rigorous analysis of outputs and outcomes, proper interpretation of findings, and evidence-based reporting aligned with indicators’ results.</p><p>Organize and lead data collection activities especially for qualitative data, this will include the design and implementation of outcome measurement exercises to capture behavioral, organizational, and institutional changes resulting from the intervention. Particular attention will be given to stakeholder consultation and accountability mechanisms, fostering meaningful engagement, transparency, and continuous learning throughout the project cycle and across EF country portfolio.</p><p>Adapt and strengthen data collection tools as needed to ensure accurate measurement of EF internal and country-level indicators, and guarantee the availability of reliable data to inform evidence-based decision-making at the Country Direction level.</p><p>Support the implementation of internal project quarterly and annual reviews in line with Expertise France MEAL guidelines, ensuring the use, adaptation, and updating of relevant EF tools and templates to facilitate structured reflection and indicators assessment.</p><p>Maintain a chronological record of progress against targets, and contributing to the design and structuring of the two projects database to guarantee data accuracy, traceability, and availability for donor reporting and audit purposes.</p><p>Rolling out and put in place the monitoring and evaluation MEAL tools, software licenses, communication methods, collection and analysis using KOBO, ODK, dashboard, etc).</p><p>Support the preparation and submission of regular reporting for EUD platform OPSYS.</p><p>Accountability and Learning</p><p><br></p><p>For the relevant project(s), develop tools and methodologies to implement the accountability and learning components of the MEAL Plan, including stakeholder feedback, consultation, and recommendations tracking mechanisms.</p><p>Lead the implementation of Key Informant Interviews (KIIs), Focus Group Discussions (FGDs), and stakeholder consultation sessions, and ensure proper analysis and reporting of the findings.</p><p>Follow up on the recommendations and action plans resulting from accountability and learning activities to support their effective implementation.</p><p>Ensure proper planning and follow-up of the projects’ capitalization and learning exercises to support knowledge management and adaptive implementation.</p><p><br></p><p><br></p><p>Required Profile</p><p>Education</p><p>Graduate degree in social` sciences, international cooperation, project management, applied statistics, development economics, or any other relevant field. Advanced certificate in MEAL is preferred.</p><p>Experience in designing, implementing, and operating project MEAL systems from project initiation to closeout stages</p><p>At least 5 years’ professional experience in monitoring, information management, data collection and/or evaluation for international projects/donors/organizations, development projects, preferably in the field of humanitarian/social development/education or refugees, aid to displaced persons;</p><p>Good command of data collection software (Kobo Tool Box, Survey CTO, ODK, etc.), data analysis and visualization software (PowerBI), and good knowledge of more comprehensive monitoring software;</p><p>Experience in database design and management;</p><p>Experience in designing, facilitating and evaluating training for adults in the field of MEAL will be considered favorably;</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li><br></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>With 75 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.<br>Come join our 31,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!</p><br><p><u>Employee Contract Type:</u></p><br>Local - Fixed Term Employee (Fixed Term)<p><u>Job Description:</u></p><br><p><b>Job Purpose:</b></p><br><p>The Project Officer is responsible for ensuring the efficient and effective implementation of project and grant activities. This includes coordinating project operations, managing field staff and casual workers, maintaining productive relationships with partners and stakeholders, and overseeing day-to-day site activities. The role ensures that all activities are carried out in alignment with organizational policies, donor requirements, safeguarding principles, and community needs. By collecting accurate data, managing documentation, monitoring progress, and ensuring smooth communication and coordination, the Project Officer plays a key role in supporting the successful delivery of projects, promoting accountability, and fostering collaboration with partners and communities.</p><br><p><b>Ensure Implementation and Coordination</b></p><br><ul><li>Implement assigned activities in line with weekly work plans and guidance provided by the Project Coordinator.</li><li>Supervise field activities and support teams to ensure operations are carried out efficiently, safely, and in an organized manner.</li><li>Ensure compliance with organizational policies, donor requirements, safeguarding standards, and operational procedures.</li><li>Identify and address challenges arising during implementation and escalate issues when needed.</li><li>Support coordination with partners, stakeholders, suppliers, and community representatives to facilitate smooth implementation of activities.</li><li>Assist in the procurement and logistical follow-up of items and services in line with approved budgets and organizational procedures.</li><li>Support data collection, documentation, and reporting processes to ensure accuracy and accountability.</li><li>Maintain effective communication with the Project Coordinator and relevant teams regarding progress, challenges, and field updates.</li></ul><p><b>Relationship Management</b></p><br><ul><li>Maintain and strengthen relationships with partners, ensuring effective collaboration and communication.</li><li>Act as a liaison between the organization and partners during response activities.</li></ul><p><b>Communication, Coordination and support</b></p><br><ul><li>Coordinate and communicate effectively with casual workers to ensure alignment with response objectives.</li><li>Provide clear instructions and resolve any concerns or issues raised.</li><li>Support the overall coordination of grant activities to ensure timely and effective implementation.</li><li>Contribute to the preparation of reports, updates, and evaluations.</li><li>Assist in any other tasks as directed by the supervisor to support the success of the emergency response.</li></ul><p><b>Handle Reporting, Recording and Proposal Development</b></p><br><ul><li>Deliver high quality, accurate and timely daily reports;</li><li>File all relevant project documents in line with WV’s requirements for project auditing;</li><li>Track task progress in line with the established tracking system;</li><li>Handle stock (pins and cards) in line with WV’s policies;</li><li>Conduct data gathering for project amendments and proposals;</li></ul><p><b>Data Collection and File management</b></p><br><ul><li>Collect and compile data related to distributions, site operations, and partner activities.</li><li>Maintain accurate and up-to-date records for reporting and accountability purposes.</li><li>Analyse data to provide insights and recommendations for improved operations.</li><li>Organize and manage both physical and digital files related to response operations.</li><li>Ensure that documentation is complete, accessible and compliant with WV standards.</li></ul><p><b>Handle distribution</b></p><br><ul><li>Ensure that beneficiaries sign or thumbprint against their names on the beneficiary lists as proof that they have been received kits.</li><li>Support team leader in ensuring that all distribution-supporting documents are in place (Beneficiaries list, issuance note, return note, Daily distribution report…).</li><li>Support Project Coordinator in preparing daily distribution reports as per donor and WV required templates.</li><li>Report any issues/challenges faced at field level to Project Coordinator.</li><li>Make sure to refer any protection case to Project Coordinator.</li></ul><p><b>Perform other duties as required</b></p><br><ul><li>Attend and participate in WVL’s spiritual nurture and other organizational events</li><li>Responsible of own security and actively contribute to a positive security culture</li><li>Report CP incidents as per the safeguarding policy guidelines.</li><li>Abide by the security policies and procedures and report any incidents or breaches to line manager and / or security manager</li><li>Perform other duties as assigned by Line Manager</li></ul><p><b>Minimum Requirements:</b></p><br><ul><li>Bachelors’ degree in business administration, Social Sciences or any related field.</li><li>A minimum of 2-years’ experience in humanitarian or development programs, particularly in emergency response.</li><li>Experience in distribution, partner management and site operations</li><li>Fluent in written and Spoken English &amp; Arabic</li><li>Willingness to travel up to 70% to field sites.</li><li>Strong organizational and coordination skills.</li><li>Excellent interpersonal and communication skills.</li><li>Proficiency in data collection tools and Microsoft Office Suite.</li><li>Ability to work under pressure and adapt to changing priorities.</li></ul><p>&nbsp;<b>As a Christian organisation, World Vision is founded on the biblical principles that women and men, girls and boys are created in the image of God, and of Jesus’ love for all people without discrimination. This means that we recognise and affirm the equal worth, dignity and rights of women, men, girls and boys with and without disability and all applicants will be considered for employment without attention to race, colour, religion, sexual orientation, gender identity, national origin, or disability status.&nbsp;</b></p><br><p><u>Applicant Types Accepted:</u></p><br>Local Applicants Only </div>

Company Overview: <br>Forward Mena is a non-for-profit organization aiming to develop the digital skillset of people from all backgrounds to fulfill the jobs of today and tomorrow. It supports the new generation of educational programs in testing and developing their curriculum, sourcing participants and scaling. Forward MENA implements its projects with the support of major international agencies and donors. <br>Role Overview <br>The Training Coordinator supports the coordination and delivery of Forward MENA’s training activities and serves as a key learner-facing role. <br>In this role, day-to-day work flows through a structured dual-reporting model: the coordinator reports to the Senior Training Coordinator for daily activities, task updates, operational workflows, and weekly progress updates, while reporting to the Project Manager for administrative line management, project milestones, overall performance, and resource alignment. <br>The position manages daily communication with learners, monitors their progress, and ensures smooth training operations. Most interactions take place through phone calls, official managed WhatsApp channels, email, platform messaging, online webinars, and in-person outreach activities (university visits, NGO sessions, information sessions, career fairs) to support learner engagement and programme visibility. <br>The coordinator acts as a Student Success Lead, guiding learners throughout their journey, motivating them to complete their courses, and supporting them in overcoming challenges. The coordinator is expected to understand the programme's employability objectives and tailor learner support based on individual needs, challenges, and career goals. <br>This role ensures learners receive timely support, accurate information, and a positive experience that contributes to Forward MENA’s mission of improving employability and earning potential. <br>Note on Working Hours: Primary operations take place during business hours; however, this position requires schedule flexibility to occasionally work outside regular office hours (e.g., hosting evening webinars, providing off-hour learner follow-ups, or supporting weekend outreach events). <br> <br>Key Responsibilities <br>1. Learner Coordination & Communication <br>· Serve as the main point of contact for learners across assigned cohorts. <br>· Manage daily learner communication (WhatsApp via managed tools, platform messages, email). <br>· Support onboarding, orientation sessions, and cohort kick-offs. <br>· Follow up on absences, engagement issues, or learner inquiries promptly. <br> <br>2. Student Success Lead <br>· Guide learners to maintain engagement and complete their training. <br>· Monitor progress and proactively follow up with learners falling behind. <br>· Identify dropout risks and escalate when needed. <br>· Adapt communication and intervention strategies to each learner's progress, motivation, and barriers to maximize engagement, certification, and employment outcomes. <br>· Build meaningful relationships with learners through coaching, encouragement, and accountability to support successful program completion. <br> <br>3. Training Operations & Logistics <br>· Coordinate logistics including materials, platforms, schedules, and trainer communication. <br>· Ensure training content, links, and materials are prepared and shared on time. <br>· Host online sessions (including occasional evening sessions as scheduled), track attendance, and provide basic technical support. <br>· Execute in-person outreach activities (university visits, NGO sessions, information sessions, career fairs) to support learner engagement and program visibility. <br>· Maintain accurate trackers, attendance records, and session logs. <br> <br>4. Data Tracking & Reporting <br>· Record attendance, progress, evaluations, and completion data accurately. <br>· Prepare and present weekly dashboards and daily operational updates directly to the Senior Training Coordinator, with administrative summaries shared with the Project Manager. <br>· Maintain organized documentation and databases. <br>· Analyse learner data and progress trends to identify at-risk learners, prioritise interventions, and support continuous programme improvement. <br> <br>5. Curriculum & Learning Path Maintenance <br>· Keep course lists, modules, and learning paths up to date. <br>· Upload and organize training content on LMS platforms. <br>· Flag outdated modules and coordinate updates as needed. <br>· Ensure learning materials are accurate, accessible, and well-structured. <br> <br>6. Research & Program Improvement <br>· Conduct light research on emerging digital skills and market trends. <br>· Benchmark courses from other providers to identify improvement opportunities. <br>· Support evaluation of new training content or potential providers. <br>· Share insights to improve program relevance and competitiveness. <br> <br>Qualifications <br>· Bachelor’s degree in Education, Business, Human Resources, Digital Skills, or a related field. <br>· 2–3 years of experience in training coordination, education administration, or similar roles