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<p>Amaken is seeking a Tendering &amp; Project Coordinator with previous experience in construction, contracting, MEP, ELV, or systems integration for a telecom and security systems company based in Hamra, Lebanon.</p><p>The successful candidate will be responsible for coordinating projects from the tendering and quotation stage through technical submittals, procurement, order follow-up, material delivery, and coordination with the technical and site teams.</p><p>Key Responsibilities:</p><p>1. Tendering, Estimation &amp; Proposals:</p><ul><li>Review tender documents, RFQs, drawings, specifications, BOQs, and client requirements.</li><li>Understand the overall project scope and identify the required systems, equipment, materials, and services.</li><li>Read and interpret AutoCAD drawings and other technical documentation.</li><li>Perform accurate quantity take-offs from drawings and specifications.</li><li>Prepare and organize Excel-based BOQs.</li><li>Issue RFQs to suppliers and obtain technical and commercial quotations.</li><li>Compare supplier quotations, prices, specifications, and lead times.</li><li>Coordinate with the technical team to select suitable products and solutions in line with project specifications.</li><li>Prepare professional technical and commercial offers for submission to clients.</li><li>Review quotations to ensure that all required quantities, accessories, services, and project requirements are properly covered.</li></ul><p>2. Technical Submittals &amp; Documentation:</p><ul><li>Prepare complete technical submittals for client and consultant approval.</li><li>Compile datasheets, compliance statements, technical schedules, catalogues, certificates, and other required documentation.</li><li>Prepare or modify technical drawings using AutoCAD.</li><li>Prepare system diagrams, schematics, flow diagrams, and presentations using Microsoft Visio or similar software.</li><li>Coordinate with manufacturers and suppliers to obtain the required technical documentation.</li><li>Follow up on client and consultant comments and revise submittals until approval.</li></ul><p>3. Project &amp; Procurement Coordination:</p><ul><li>Review the awarded project, approved offer, BOQ, drawings, specifications, and delivery requirements.</li><li>Coordinate with suppliers and manufacturers to obtain competitive prices, lead times, and commercial terms.</li><li>Coordinate with management and the concerned departments to ensure the timely issuance of Purchase Orders (POs).</li><li>Follow up with suppliers regarding order confirmation, production, product availability, and expected delivery dates.</li><li>Coordinate shipments, logistics, documentation, and delivery schedules.</li><li>Track orders and shipments until materials are successfully delivered to the site, warehouse, or required destination.</li><li>Maintain accurate records and updated status reports for all project orders.</li><li>Ensure that procurement and delivery activities remain aligned with project timelines.</li></ul><p>4. Material &amp; Technical Team Coordination:</p><ul><li>Coordinate closely with engineers, technicians, project managers, and site teams.</li><li>Verify that all required equipment and materials are available before scheduled installation activities.</li><li>Ensure that accessories, installation materials, connectors, tools, consumables, and other required items are properly identified and included.</li><li>Follow up on shortages and arrange the required materials before they affect site activities.</li><li>Anticipate potential material-related delays and take corrective action to minimize their impact on project schedules.</li><li>Maintain clear communication between suppliers, procurement, technical teams, site teams, and management.</li><li>Track pending items, partial deliveries, backorders, and outstanding accessories until all project material requirements are fulfilled.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree or technical degree in Electrical Engineering, Electronics, Telecommunications, Computer Engineering, Network Engineering, or a related field.</li><li>Previous experience in construction, contracting, MEP, ELV, low-current systems, or systems integration.</li><li>Experience in tendering, estimation, procurement, or project coordination is highly preferred.</li><li>Good working knowledge of AutoCAD.</li><li>Strong proficiency in Microsoft Excel for BOQs, calculations, cost comparisons, and project tracking.</li><li>Knowledge of Microsoft Visio or similar diagramming software.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Job Summary</p><p><br></p><p>The Sales Engineer in Automation plays a crucial role in identifying client needs, promoting automation solutions, and providing technical expertise throughout the sales cycle. This position requires a blend of engineering knowledge, sales acumen, and relationship-building skills to develop tailored automation solutions that align with client goals. The Sales Engineer is responsible for building strong customer relationships, preparing technical proposals, and ensuring client satisfaction with implemented solutions.</p><p>&nbsp;</p><p><b>Duties and Responsibilities</b></p><p>&nbsp;</p><p>• Identify and pursue new business opportunities across the home automation, industrial automation, and electrical sectors to expand the client base and drive revenue growth.</p><p>• Build and maintain a robust pipeline of qualified leads by proactively engaging potential clients, contractors, architects, and partners.</p><p>• Achieve and exceed sales targets by managing the full sales cycle from lead generation to deal closure.</p><p>• Conduct client meetings, site visits, product demonstrations, and technical presentations to understand project requirements and present tailored automation and electrical solutions.</p><p>• Collaborate with clients to analyze technical specifications and design solutions that align with their functional needs and budget constraints.</p><p>• Provide end-to-end technical consultation throughout the project lifecycle, designing and recommending customized KNX and automation solutions that align with client specifications and industry standards.</p><p>• Prepare and deliver comprehensive technical and commercial proposals, including quotations, cost estimations, specifications, and supporting documentation.</p><p>• Act as a liaison between clients and internal departments including engineering, procurement, and project execution to ensure seamless implementation of automation solutions.</p><p>• Coordinate with the engineering team to validate proposed solutions and monitor implementation progress, ensuring all deliverables meet quality and timeline expectations.</p><p>• Monitor project milestones and provide technical guidance to maintain project alignment and resolve issues proactively.</p><p>• Provide consistent after-sales technical support to resolve client issues and ensure long-term satisfaction with delivered solutions.</p><p>• Maintain and strengthen long-term relationships with existing clients by offering timely support, personalized follow-ups, and value-added consultation.</p><p>• Collect client feedback to drive service enhancements and contribute to continuous improvement of products and solutions.</p><p>• Stay informed on market trends, emerging technologies, and competitor offerings to maintain a competitive edge and identify opportunities for growth.</p><p>• Provide insights and strategic recommendations to the Head of Department and Commercial &amp; Tendering Manager to enhance current product offerings and develop innovative, client-focused solutions.</p><p>• Regularly update and maintain the CRM system by inputting client information, tracking sales activities, monitoring opportunities, and following up to ensure all data is accurate and up to date.</p><p>• Prepare and present regular reports, presentations, and market analysis to management for performance tracking and strategic planning.</p><p>&nbsp;• Actively participate in internal and external training programs to continuously develop product knowledge and technical expertise.</p><p>• Prepare and maintain technical training materials relevant to products and solutions and deliver training sessions to team members or clients upon request.</p><p> • Perform other related duties as assigned by management.</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>• Bachelor’s degree in Electrical Engineering.</p><p>• 5 years of experience as a Sales Engineer in the automation industry.</p><p>• Strong knowledge of industrial control systems, instrumentation, and sensors.</p><p>• Excellent communication and negotiation skills to convey technical solutions to clients effectively.</p><p>• Ability to prepare technical proposals, conduct cost analysis, and close deals.</p><p>• Strong organizational skills and the ability to manage multiple sales projects simultaneously.</p><p>&nbsp;• Proficiency in CRM and ERP systems, and Microsoft Office.</p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p> Work Scope</p><p> The Stock Keeper is fully responsible for the safety of the inventory at مطعم الشمس in عنجر: safe storage and rotation of all goods, controlled internal dispensing, recording of branch transfers, periodic inventory, and daily closing, ensuring that the inventory balance is documented and every movement is recorded and has an owner before closing the incoming stock.</p><p> Main Duties and Responsibilities</p><p><br></p><p><b>Working hours from 3 PM to 12 midnight</b></p><p><br></p><p><u>General Overview</u></p><p>· Continuous awareness of all policies, memoranda, and procedures of الشمس and adherence to the established work procedures and employee manual.</p><p>· Respect for safety, cleanliness, and appropriate appearance standards in الشمس facilities.</p><p>· Maintaining a good relationship with all الشمس employees to enhance a cooperative and harmonious work environment.</p><p>· Attendance at daily meetings and training as needed.</p><p>· Availability for occasional call-ins to perform other related tasks not mentioned in this description.</p><p><u>Storage and Rotation</u></p><p>· Storing all items in the correct place according to temperature, humidity, and shelf life; and not placing any food items on the floor.</p><p>· Strictly applying the "first in, first out" principle and conducting daily inspections of storage areas and alerting on perishable items or those nearing expiration.</p><p>· Recording the temperatures of refrigerators and freezers at specified times and reporting any sharp deviations.</p><p>· Ensuring the security of all storage areas; no unauthorized person is allowed entry, with respect for the key and entry log.</p><p>· Keeping storage areas tidy and clean and free of unidentified goods in the aisles or preparation areas.</p><p><br></p><p><u>Internal Dispensing Control</u></p><p>· Accepting only authorized and validated internal request/dispensing forms, including section, item, unit, quantity, date, and approval; and rejecting verbal or incomplete requests.</p><p>· Enforcing two or three daily dispensing windows; and processing exceptions only through an emergency form with a reason code.</p><p>· Weighing bulk materials at the dispensing point; no dispensing of bulk materials without weighing.</p><p>· Obtaining the receiving department's acknowledgment (recipient's signature) of the actual quantity received for each dispensing operation.</p><p>· Keeping all dispensing lists and recording them before closing the incoming stock; zero lists left lying around.</p><p><u>Transport, Returns, and Damaged Goods</u></p><p>· Recording branch transfers with reservation and confirmation; and tracking each transfer operation until it is closed or suspended with a reason noted.</p><p>· Operating a unified workflow for returns and damaged goods and those nearing expiration with clear reservation labels.</p><p>· Ensuring that production withdrawals and transfers are accompanied by transport memos; no movement from the warehouse to production without documentation.</p><p><u>Inventory Safety and Daily Closing</u></p><p>· Maintaining the ongoing balance according to item and location and verifying any discrepancies between the system and the actual inventory.</p><p>· Planning and executing periodic inventories based on risks (high-value items at a higher frequency) in addition to monthly inventories.</p><p>· Investigating discrepancies using approved discrepancy reason codes and preparing evidence for management review.</p><p>· Reconciling receipts, dispensing, transport, and discrepancies at the closing of the incoming stock using the daily closing list; and verifying keys, entry logs, closing doors, and cooling equipment, and recording discrepancies in the next day’s report.</p><p><br></p><p><br></p><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>· High commitment to ethics, confidentiality, and accuracy.</p><p>· Strong skills in data entry and proficiency in computerized inventory systems (Odoo is a plus).</p><p>· Knowledge of FIFO principles and food storage conditions and documentation of inventory movements.</p><p>· Ability to firmly and respectfully reject non-compliant requests.</p><p>· Good knowledge of bookkeeping and inventory management and security awareness.</p><p>Commitment to quality and food safety standards.</p></div>

Amaken is seeking a Tendering & Project Coordinator with previous experience in construction, contracting, MEP, ELV, or systems integration for a telecom and security systems company based in Hamra, Lebanon. <br> <br>The successful candidate will be responsible for coordinating projects from the tendering and quotation stage through technical submittals, procurement, order follow-up, material delivery, and coordination with the technical and site teams. <br> <br>Key Responsibilities: <br> <br>1. Tendering, Estimation & Proposals: <br>• Review tender documents, RFQs, drawings, specifications, BOQs, and client requirements. <br>• Understand the overall project scope and identify the required systems, equipment, materials, and services. <br>• Read and interpret AutoCAD drawings and other technical documentation. <br>• Perform accurate quantity take-offs from drawings and specifications. <br>• Prepare and organize Excel-based BOQs. <br>• Issue RFQs to suppliers and obtain technical and commercial quotations. <br>• Compare supplier quotations, prices, specifications, and lead times. <br>• Coordinate with the technical team to select suitable products and solutions in line with project specifications. <br>• Prepare professional technical and commercial offers for submission to clients. <br>• Review quotations to ensure that all required quantities, accessories, services, and project requirements are properly covered. <br> <br>2. Technical Submittals & Documentation: <br>• Prepare complete technical submittals for client and consultant approval. <br>• Compile datasheets, compliance statements, technical schedules, catalogues, certificates, and other required documentation. <br>• Prepare or modify technical drawings using AutoCAD. <br>• Prepare system diagrams, schematics, flow diagrams, and presentations using Microsoft Visio or similar software. <br>• Coordinate with manufacturers and suppliers to obtain the required technical documentation. <br>• Follow up on client and consultant comments and revise submittals until approval. <br> <br>3. Project & Procurement Coordination: <br>• Review the awarded project, approved offer, BOQ, drawings, specifications, and delivery requirements. <br>• Coordinate with suppliers and manufacturers to obtain competitive prices, lead times, and commercial terms. <br>• Coordinate with management and the concerned departments to ensure the timely issuance of Purchase Orders (POs). <br>• Follow up with suppliers regarding order confirmation, production, product availability, and expected delivery dates. <br>• Coordinate shipments, logistics, documentation, and delivery schedules. <br>• Track orders and shipments until materials are successfully delivered to the site, warehouse, or required destination. <br>• Maintain accurate records and updated status reports for all project orders. <br>• Ensure that procurement and delivery activities remain aligned with project timelines. <br> <br>4. Material & Technical Team Coordination: <br>• Coordinate closely with engineers, technicians, project managers, and site teams. <br>• Verify that all required equipment and materials are available before scheduled installation activities. <br>• Ensure that accessories, installation materials, connectors, tools, consumables, and other required items are properly identified and included. <br>• Follow up on shortages and arrange the required materials before they affect site activities. <br>• Anticipate potential material-related delays and take corrective action to minimize their impact on project schedules. <br>• Maintain clear communication between suppliers, procurement, technical teams, site teams, and management. <br>• Track pending items, partial deliveries, backorders, and outstanding accessories until all project material requirements are fulfilled. <br> <br>Required Qualifications: <br> <br>• Bachelor’s degree or technical degree in Electrical Engineering, Electronics, Telecommunications, Computer Engineering, Network Engineering, or a related field. <br>• Previous experience in construction, contracting, MEP, ELV, low-current systems, or systems integration. <br>• Experience in tendering, estimation, procurement, or project coordination is highly preferred. <br>• Good working knowledge of AutoCAD. <br>• Strong proficiency in Microsoft Excel for BOQs, calculations, cost comparisons, and project tracking. <br>• Knowledge of Microsoft Visio or similar diagramming software

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Aspire Software is looking for an operations manager to join our team in Lebanon.<br> Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals.<br> By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.<br> Role Overview We are looking for an experienced Operations Manager / Project Manager stepping into a busy, cross-functional role that combines day-to-day operational management, escalation handling, people leadership, and active project delivery.<br> This role sits at the centre of the business, working closely with leadership and managing a small team, while also driving forward several time-boxed strategic projects (system migrations and implementations) currently in progress.<br> The ideal candidate is highly organized, comfortable managing competing priorities, confident communicating with senior stakeholders, and capable of quickly picking up context on live projects without significant ramp-up time.<br> Key Responsibilities Daily / Ongoing Manage and resolve customer support / escalation issues Handle ad-hoc operational requests and escalations Line-manage a small team— including 1:1s, unblocking issues, and approvals Monitor and maintain oversight of key business KPIs Weekly Lead/participate in the weekly management meeting with leadership, including weekly reporting Prepare and distribute the Friday weekly executive report Monthly Conduct AR Aging Review Produce churn reporting Conduct VBS review Active Projects (currently a significant portion of workload) Oversee RW+ implementation and migration Manage the RW Legacy sunset process Oversee HubSpot implementation across: Salesforce (SF), TeamSupport, Intercom, RW+ Manage ValBill project Periodic / As-Needed Support webinars and marketing email initiatives Produce ad-hoc KPI reporting Support ValPay Capital initiatives Proven experience in an operations management and/or project management role, ideally within a fast-paced, tech-enabled or SaaS business Experience managing direct reports, including running 1:1s and unblocking day-to-day issues Strong track record of managing multiple concurrent projects, including system implementations/migrations (e.<br>g., CRM, billing, support tooling) Comfortable owning executive-level reporting and presenting to leadership Experience handling customer escalations and cross-functional ad-hoc requests Familiarity with tools such as HubSpot, Salesforce, Intercom (or equivalent CRM/support platforms) is a strong plus Strong financial acumen and advanced Excel skills are essential — this role owns AR aging review, churn reporting, and VBS review, and regularly builds/maintains reporting for leadership.<br> Candidates should be comfortable with: Building and maintaining reports involving pivot tables, lookups (VLOOKUP/XLOOKUP/INDEX-MATCH), and formula-driven models Reconciling and analyzing financial data (aging balances, revenue/churn figures) with a high level of accuracy Translating raw data into clear, exec-ready summaries and dashboards Excellent communication, prioritization, and stakeholder management skills Able to work independently and hit the ground running with minimal handover time Handover &amp; Onboarding Given the breadth of live projects and standing responsibilities, a structured handover period with the current role holder is strongly recommended prior to leave commencing, covering: Introductions to direct reports and key stakeholders Walkthrough of active projects and current status (RW+, HubSpot implementation, ValBill, RW Legacy sunset) Access to reporting templates (weekly exec report, KPI dashboards, AR aging, churn reports) Overview of escalation processes and key accounts</span> </div>

<p>The Procurement Officer manages the buying cycle for imported finished goods, from placing the order with the principal to landing the container in the warehouse at the right cost and the right time. The job sits between the international suppliers, the freight and clearance agents, Finance and the Sales team. Success is measured by availability on the shelf, healthy stock cover, and no money lost to expiry, demurrage or a badly timed order.</p><p><strong>Key Responsibilities</strong></p><p><strong>Purchasing and Order Management</strong></p><ul><li>Prepare purchase orders for imported goods based on sales forecasts, stock cover, minimum order quantities and container optimisation.</li><li>Consolidate orders across brands and SKUs to reduce freight cost per unit and avoid part loaded containers.</li><li>Confirm proforma invoices, order acknowledgements, production and shipping dates with each principal.</li><li>Track every open order from confirmation to arrival, and flag delays to Sales and management before they become out of stock situations.</li><li>Follow up on short shipments, damaged goods, wrong SKUs and quantity discrepancies, and pursue credit notes or replacements.</li></ul><p><strong>Supplier and Principal Coordination</strong></p><ul><li>Serve as the daily operational contact with international principals and their export teams.</li><li>Maintain supplier records: price lists, agreed terms, MOQs, lead times, product codes and barcodes.</li><li>Escalate repeated service failures, and support management in the annual review with each principal.</li><li>Source and qualify suppliers for non trade purchases: warehouse consumables, packaging for repacking or bundling, promotional material, fleet parts, office and general supplies.</li></ul><p><strong>Imports, Shipping and Clearance</strong></p><ul><li>Own the import file end to end: proforma invoice, commercial invoice, packing list, bill of lading, certificate of origin, health and conformity certificates, and any Ministry approval required.</li><li>Coordinate with freight forwarders on booking, routing, transit time and freight rates, and compare options before committing.</li><li>Work with the clearance agent on customs declaration, HS classification, duty and VAT settlement, and inspection.</li><li>Push files through clearance fast enough to avoid demurrage, storage and detention charges, and report on any charge incurred with the reason.</li><li>Coordinate arrival timing with the warehouse so receiving capacity matches the schedule.</li></ul><p><strong>Cost and Terms</strong></p><ul><li>Calculate landed cost per SKU: goods value, freight, insurance, duty, clearance, transport and any other charge, and hand a clean figure to Finance and Pricing.</li><li>Support Finance on letters of credit, transfers and payment scheduling, and supply the documents the bank asks for.</li><li>Negotiate freight rates, clearance fees and terms with local service providers.</li><li>Track price changes from principals and currency impact, and alert management early when landed cost is moving.</li><li>Identify savings: better incoterms, consolidated shipments, alternative routing, improved payment terms.</li></ul><p><strong>Stock, Expiry and Planning</strong></p><ul><li>Monitor stock cover by SKU against agreed targets, and adjust order timing when sales trends shift.</li><li>Balance MOQ and container economics against shelf life. Never buy a quantity the market cannot sell before expiry.</li><li>Track incoming production dates and remaining shelf life on every shipment, and reject or renegotiate short dated stock.</li><li>Watch slow moving and near expiry inventory with Sales, and support clearance or promotion decisions early enough to matter.</li><li>Work with Sales, Brand and Demand Planning on forecasts, new listings, promotional buys and seasonal peaks.</li></ul><p><strong>Documentation, Systems and Compliance</strong></p><ul><li>Maintain complete and auditable procurement and import files for every shipment.</li><li>Process all transactions through the ERP and keep master data clean: item codes, supplier codes, prices, units of measure, barcodes.</li><li>Ensure imported products meet Lebanese labelling, registration and regulatory requirements before shipment, not after arrival.</li><li>Follow the company procurement policy and approval matrix, and support internal and external audit requests.</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Must Have</strong></p><ul><li>3 to 6 years of procurement, purchasing or import experience, ideally in FMCG import and distribution or trading.</li><li>Bachelor's degree in Business Administration, Supply Chain, Economics or a related field.</li><li>Hands on experience with import files, shipping documents, incoter</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are growing!<br> We are currently looking to hire an experienced Product Owner to join our Product team.<br> Who we are: Founded in 2006, CXG is a global customer experience uniquely positioned at the intersection of data-driven retail performance, customer experience transformation, and operational execution across 200+ luxury brands worldwide.<br> The mission of our 270 collaborators is to help brands transform customer and employee experiences through tailored insights, strategy, and implementation.<br> We are passionate about delivering impact.<br> Our clients include the world’s most admired luxury houses, and our solutions combine research, technology, and human expertise to elevate every customer interaction.<br> What you will be doing You will join a dynamic and fast-paced environment, working under the authority of the CXG CTO and reporting to our Senior Product Manager.<br> As Product Owner, you own the product backlog end-to-end and act as the bridge between business stakeholders and delivery teams.<br> You work across the full CXG product portfolio, including our B2B and B2C platforms and internal tools.<br> You translate business needs into a clear, prioritized backlog of user stories that align with product strategy and business processes, and you champion those requirements throughout the development lifecycle.<br> You are accountable for maximizing the value the team delivers each sprint, making day-to-day scope and priority decisions, and ensuring what ships genuinely solves user problems.<br> You also lead the team of Business Analysts, overseeing their day-to-day work on projects.<br> In addition, you are expected to embed AI-driven ways of working across the product lifecycle, from discovery and requirements through to delivery and support.<br> Here, passion, integrity and a "can-do" attitude are always top of mind.<br> Your daily responsibilities will involve: Own, refine, and prioritize the product backlog, translating business needs into well-defined epics, user stories, and acceptance criteria that align with the product roadmap and business processes.<br> Define scope and lead the requirements process for larger initiatives, including business workshop facilitation and roadmap development, working with business stakeholders, the Product Manager, and the Project Manager to manage the delivery backlog and timelines.<br> Act as the primary decision-maker on backlog priorities during sprints, balancing business value, effort, dependencies, and risk.<br> Engage with colleagues across departments to identify system integration points and dependencies, and develop high-level solution proposals, including scoping master data, reporting, access, and provisioning requirements.<br> Document requirements to the highest standard, including business architecture diagrams, use case definitions, and as-is / to-be process and flow charts.<br> Act as team leader for the Business Analysts team: oversee their work, set priorities, and review their day-to-day activities on projects.<br> Leverage AI tools to accelerate and improve product work, including drafting and refining user stories, analyzing requirements and meeting inputs, summarizing research, and building lightweight prototypes and workflow automations.<br> Contribute to shaping AI-enabled features within the product, partnering with Tech, Dev, and Data teams to define requirements, validate feasibility, and translate AI capabilities into user value.<br> Act as Subject Matter Expert and Product Liaison to the Tech/Dev and QA teams throughout design, build, and release.<br> Oversee testing and quality assurance of applications, ensuring they meet performance, security, and usability standards, and collaborate with QA teams to resolve defects and issues promptly.<br> Provide training and support to systems support specialists and end users, addressing questions and issues related to business applications.<br> Work within an Agile (Scrum) delivery model under the direction of the Product Manager, running backlog refinement, sprint planning, reviews, and stakeholder demos.<br> Effectively manage stakeholders, subject matter experts, executives, and other internal groups through clear written and verbal communication.<br> Manage change: work side by side with the Product Manager to implement new ideas effectively within company strategy, influencing decisions through collaboration, leadership, and a customer-focused approach.<br> What success looks like You will be successful in this role when you are effectively leading and developing the Business Analysts team, running a healthy and well-prioritized backlog that keeps delivery moving, and consistently bringing new features and improved processes to life across the CXG product portfolio.<br> What you will bring along Bachelor's degree Computer Science or Software Engineering; an MBA is a plus with minimum of 5 years in an IT-related field.<br> Minimum of 3–5 years as a Product Owner or Business Analyst on software products (Product Owner experience strongly preferred).<br> Proven experience with Agile (Scrum) methodology and the Product Owner role, including backlog management and story writing.<br> Hands-on experience using AI and generative AI tools, such as Claude, ChatGPT, and Copilot, in a professional context to improve productivity, analysis, or delivery, with a genuine enthusiasm for applying AI to product work.<br> Familiarity with AI and ML product concepts, and the ability to reason about how AI capabilities create user and business value (desirable).<br> Experience with product and project tracking tools (Jira, Azure DevOps/TFS, MS Project, etc.<br>). Strong technical background and familiarity with development tools and REST APIs.<br> Strong stakeholder management skills.<br> Resource and team management skills.<br> Team player with the ability to work on own initiative.<br> Excellent communication skills and mastery of the English language (written and spoken).<br> Strong management reporting and documentation capabilities.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>Project Officer – THRIVE&nbsp;</span><br></p><br> <p><span>What we are looking for&nbsp;</span></p><br> <p>Hivos is an equal opportunities employer and welcomes applications from all qualified individuals. We are currently seeking suitably qualified, highly competent, and motivated candidates to serve as<span>&nbsp;Project Officer - THRIVE</span>&nbsp;and lead effective implementation, coordination, and delivery of the program upon project commencement.&nbsp;</p><br> <p><span>Position Information</span><br></p><br> <p><span>Location</span>: Lebanon</p><br> <p><span>Hours</span>: Full Time (36 Hours Per Week)</p><br> <p><span>Reports to</span>: Project Manager Thrive</p><br> <p><span>Team:</span>&nbsp;Programs</p><br> <p><span>Contract Type:</span>&nbsp;Fixed – Term</p><br> <p><span>Term</span>: This appointment is for an initial term of one year, with possibility of annual renewal for the life of the project, subject to donor funding availability, performance and organizational needs.</p><br> <p><span>Office:</span>&nbsp;Lebanon</p><br> <p><span>Provisional grade</span>: 10</p><br> <p><span>Deadline</span>: 8 September 2026</p><br> <p><span>JOB CONTEXT</span></p><br> <p>Hivos was awarded the <span>THRIVE Program</span>&nbsp;<span>(Promoting an Enabling Environment for Civil Society)</span>&nbsp;under the Swedish Strategy for Support to Civil Society 2025–2029. The program aims to strengthen civil society resilience, sustainability, and effectiveness across&nbsp;<span>Kenya, Zimbabwe, Colombia, and Lebanon.</span></p><br> <p>THRIVE seeks to empower civil society actors to counter shrinking civic space and promote enabling environments through three interlinked outcomes:</p><br> <ul> <li>Safe and inclusive spaces for collaboration</li> <li>Strengthened operational and strategic capacities</li> <li>Increased access to knowledge, networks, tools, and resources</li> </ul> <p><span>ROLE PURPOSE</span></p><br> <p>The Project Officer is part of the THRIVE global programme team and supports the planning, coordination and implementation of programme activities across participating countries. Working closely with the Project Manager, implementing partners and other stakeholders, the Project Officer provides technical assistance, facilitates partner engagement and contributes to effective programme delivery, learning and reporting in accordance with Hivos policies and donor requirements.</p><br> <p><span>KEY RESPONSIBILITIES&nbsp;</span></p><br> <p>The key responsibilities of the role include</p><br> <p><span>Project Management</span></p><br> <ul> <li>Work closely with the Project Manager to coordinate the day-to-day implementation of THRIVE programme activities in line with programme objectives.</li> <li>Facilitate collaboration, networking and knowledge exchange among Civil Society Organizations (CSOs), grassroots movements, human rights defenders and other relevant stakeholders.</li> <li>Support the implementation of capacity strengthening initiatives for Civil Society Organizations, including organizational development, governance, financial management and institutional sustainability.</li> <li>Coordinate programme grants and partner support activities to ensure effective implementation and achievement of programme objectives.</li> <li>Contribute to the development of knowledge products, learning resources and technical guidance that promote programme learning and evidence-based decision-making.</li> <li>Monitor the socio-political context and support adaptive programme implementation through conflict-sensitive and context-responsive approaches.</li> <li>Promote meaningful stakeholder participation and integrate gender equality, inclusion and safeguarding principles across programme implementation.</li> </ul> <p><span>Technical Assistance and Programme Support</span></p><br> <ul> <li>Build and maintain effective relationships with technical specialists, programme partners and relevant networks to support programme implementation and knowledge exchange.</li> <li>Support the Project Manager in the planning, coordination and implementation of programme activities, including work plans, budgets and activity schedules.</li> <li>Prepare and review programme reports, technical documentation and implementation updates, ensuring accuracy, quality and timely submission.</li> <li>Monitor programme implementation to ensure compliance with the funding agreement, Hivos policies and procedures, donor requirements and the approved results framework and budget.</li> <li>Provide the Project Finance team with timely programme and budget implementation information to support financial monitoring and reporting.</li> <li>Prepare Terms of Reference (ToRs) and technical documentation for procurement processes, including Requests for Quotations (RFQs) and Requests for Proposals (RFPs), in accordance with Hivos policies and procedures.</li> <li>Contribute to programme learning and adaptive management by documenting lessons learned good practices and opportunities for continuous improvement.</li> </ul> <p><span>Technical Assistance to Implementing Partners</span></p><br> <ul> <li>Provide technical assistance and capacity strengthening to implementing partners through technical advice, training, mentoring and knowledge-sharing initiatives to support effective programme implementation and organizational resilience.</li> <li>Promote the visibility of the THRIVE programme and foster effective engagement with key stakeholders.</li> <li>Identify potential programme risks and implementation challenges and support the development and implementation of appropriate mitigation measures.</li> </ul> <p><span>Learning Network Activities</span></p><br> <ul> <li>Support and coordinate programme partner learning exchanges and regional learning events.</li> <li>Participate in national, regional and international forums, workshops and learning events, as required.</li> <li>Collaborate with other technical units across Hivos.</li> </ul> <p><span>Stakeholder Engagement, Networking and Coordination</span></p><br> <ul> <li>Develop and maintain effective relationships with implementing partners, civil society organizations, donors, government institutions, networks and other relevant stakeholders to advance programme objectives and strengthen collaboration.</li> <li>Coordinate and facilitate communication among implementing partners, the Project Manager, programme team members and other stakeholders to support effective programme implementation.</li> <li>Participate in relevant working groups, technical committees, networks and coordination forums, as delegated by the Project Manager.</li> </ul> <p><span>Monitoring, Evaluation, Learning and Support</span></p><br> <ul> <li>Ensure accurate and timely documentation of programme activities, reports and other programme records.</li> <li>Support the MEL Officer by providing timely and accurate programme data, documentation and other technical inputs required for monitoring, evaluation, reporting and programme performance tracking.</li> <li>Monitor programme risks and support the implementation and periodic review of the programme risk management plan.</li> <li>Contribute to programme learning by documenting lessons learned, good practices, impact stories and other knowledge products to support communications, reporting and continuous programme improvement.</li> </ul> <p><span>PERSON SPECIFICATIONS&nbsp;</span></p><br> <p><span>Qualifications</span></p><br> <ul> <li>Bachelor's degree in Development Studies, Social Sciences, International Development, Public Policy, Programme Management, Political Science, International Relations or another relevant discipline.</li> </ul> <p><span>Knowledge / Experience</span></p><br> <ul> <li>Minimum 3-5 years of relevant experience.</li> <li>Experience working with Civil Society Organizations (CSOs), grassroots organizations, social movements and/or human rights actors.</li> <li>Experience supporting the implementation of donor-funded programmes.</li> <li>Knowledge of civic space, civil society strengthening, governance, human rights, gender equality, diversity, inclusion and safeguarding principles.</li> <li>Experience working with multiple stakeholders and partner organizations.</li> <li>Knowledge of Monitoring, Evaluation and Learning (MEL) principles.</li> <li>Fluency in English, both written and verbal.</li> <li>Additional languages such as Arabic, Spanish or French are an asset.</li> </ul> <p><span>Key Skills /Attributes</span></p><br> <ul> <li>Analytical thinking and problem-solving.</li> <li>Communication and presentation skills.</li> <li>Facilitation and report writing.</li> <li>Networking and stakeholder engagement.</li> <li>Planning and organizational skills.</li> <li>Teamwork and collaboration.</li> </ul> <p><span>What we offer</span></p><br> <p>We offer a stimulating work environment in a professional international organization with very dedicated staff. This position will be based in Beirut, Lebanon. We offer a national contract based on Hivos local labour conditions, with comparatively competitive remuneration package commensurate with experience and expertise<span>.</span>&nbsp; Hivos welcomes International &amp; Regional applicants but can only offer a position to only those with a valid work permit for Lebanon.</p><br> <p><span>Want to apply?</span></p><br> <p>Please submit a cover letter (maximum 1 page) and CV (maximum 2 pages) as soon as possible by clicking the&nbsp;<span>‘Apply here’</span>&nbsp;button. Applications are being received until 8 September 2026, midnight CAT.</p><br> <p><span>Our values and commitment to safeguarding </span></p><br> <p>Hivos is committed to promoting equality, diversity, and inclusion in the workplace, and strives to be representative of all sections of society. We know that different perspectives, experiences, and competences are key for Hivos to be a relevant, capable, and successful organization. Hivos therefore strives to recruit staff with diverse backgrounds and lived experiences.  </p><br> <p>Hivos is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and partners with whom Hivos engage.&nbsp;</p><br> <p>All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records and terrorism finance checks. Hivos also participates in the <span>Inter Agency Misconduct Disclosure Scheme</span>. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. When you submit an application, you confirm your understanding of these recruitment procedures.</p><br> </div>

<p>The Financial &amp; Internal Controller holds a dual mandate in the club: maintaining the accuracy and integrity of all financial records, and independently auditing the operational and commercial activity of the business to ensure compliance, consistency, and accountability across all departments.</p><p>This is not a passive record-keeping role. The Financial &amp; Internal Controller is expected to proactively identify financial irregularities, operational gaps, and process deviations then document, escalate, and follow up until they are resolved. The role requires equal parts financial discipline and investigative rigour.</p><p>Working closely with the operations, administration, and management teams, this role acts as an internal safeguard ensuring that what happens on the floor, at the point of sale, and across all systems is accurately reflected in the books and aligned with the company's policies.</p><p>I. Financial Control &amp; Bookkeeping</p><p>Purchase Order &amp; Invoice Management</p><p>Review and verify Purchase Orders (POs) created by the operations team to ensure they are complete, accurate, and properly documented before any goods are received.</p><p>Cross-check Purchase Invoices (PIs) against their corresponding POs to confirm quantities, prices, and supplier details match.</p><p>Ensure each PI is correctly allocated to the appropriate account or cost centre within the system based on the nature of the order.</p><p>Flag and escalate any discrepancies between a PO and PI before payment is processed no invoice should be paid without verified matching.</p><p>Maintain a clean and auditable record of all POs, PIs, and their allocation status.</p><p>Account Allocation &amp; Transaction Recording</p><p>Allocate all financial transactions incoming and outgoing to the correct accounts within the system.</p><p>Ensure all payments received are accurately matched to the right membership, service, or product category.</p><p>Identify and correct misallocated transactions identified through daily or periodic reviews.</p><p>Maintain consistency in how transactions are categorized to ensure reporting accuracy over time.</p><p>Inventory Cost Tracking</p><p>Track the cost of inventory items from purchase through to consumption or sale.</p><p>Monitor the lifecycle of key inventory items identifying ordering patterns, cost trends, and consumption rates.</p><p>Highlight items with unusual cost patterns, high waste rates, or low turnover and bring them to management's attention.</p><p>Ensure physical stock counts align with system records and cost data in coordination with the operations team.</p><p>Financial Records &amp; Reporting</p><p>Maintain up-to-date and accurate financial records across the system and supporting tools.</p><p>Prepare periodic summaries of income, expenses, and inventory costs as requested by management.</p><p>Ensure all financial documentation invoices, receipts, payment records is properly filed and retrievable at any time.</p><p>Support management with ad-hoc financial data requests, reconciliation tasks, and cost analysis.</p><p>II. Internal Audit &amp; Control</p><p>Sales Pipeline Audit</p><p>Conduct regular reviews of the sales pipeline to verify that all leads, prospects, and conversions are accurately logged and progressing as expected.</p><p>Identify gaps, stalled entries, or unresolved leads that have not been followed up within the expected timeframe.</p><p>Cross-reference pipeline activity with actual membership sales to detect any discrepancies between what was sold and what was recorded.</p><p>Flag patterns of non-compliance or incomplete sales documentation to management with supporting evidence.</p><p>Transaction &amp; POS Audit</p><p>Review point-of-sale transactions on a regular basis to verify that all sales, discounts, voids, and refunds were authorized and correctly applied.</p><p>Identify and investigate any irregular discounting patterns, unauthorized price overrides, or transactions that deviate from standard operating procedure.</p><p>Verify that cash and digital payment records reconcile with the physical and system-level cash handover reports.</p><p>Ensure all transactions memberships, PT sessions, cafeteria sales, and add-ons are accurately reflected in both the system and the financial records.</p><p>Administration Task Audit</p><p>Periodically review administration tasks completed within the system to verify that procedures were followed correctly and completely.</p><p>Check that member requests, cases, and operational actions were handled in accordance with established SOPs not just that they were closed, but that they were handled correctly.</p><p>Identify instances where tasks were skipped, incorrectly completed, or improperly documented and escalate with full context.</p><p>Review staff attendance records and payroll inputs for accuracy and flag any anomalies or patterns that require investigation.</p><p>Operational Compliance Review</p><p>Conduct periodic audits of key operational areas including purchasing, inventory, cash handling, and mem</p><p><strong>Desired Candidate Profile</strong></p><p>The Financial &amp; Internal Controller holds a dual mandate in the club: maintaining the accuracy and integrity of all financial records, and independently auditing the operational and commercial activity of the business to ensure compliance, consistency, and accountability across all departments.</p><p>This is not a passive record-keeping role. The Financial &amp; Internal Controller is expected to proactively identify financial irregularities, operational gaps, and process deviations then document, escalate, and follow up until they are resolved. The role requires equal parts financial discipline and investigative rigour.</p><p>Working closely with the operations, administration, and management teams, this role acts as an internal safeguard ensuring that what happens on the floor, at the point of sale, and across all systems is accurately reflected in the books and aligned with the company's policies.</p><p>I. Financial Control &amp; Bookkeeping</p><p>Purchase Order &amp; Invoice Management</p><p>Review and verify Purchase Orders (POs) created by the operations team to ensure they are complete, accurate, and properly documented before any goods are received.</p><p>Cross-check Purchase Invoices (PIs) against their corresponding POs to confirm quantities, prices, and supplier details match.</p><p>Ensure each PI is correctly allocated to the appropriate account or cost centre within the system based on the nature of the order.</p><p>Flag and escalate any discrepancies between a PO and PI before payment is processed no invoice should be paid without verified matching.</p><p>Maintain a clean and auditable record of all POs, PIs, and their allocation status.</p><p>Account Allocation &amp; Transaction Recording</p><p>Allocate all financial transactions incoming and outgoing to the correct accounts within the system.</p><p>Ensure all payments received are accurately matched to the right membership, service, or product category.</p><p>Identify and correct misallocated transactions identified through daily or periodic reviews.</p><p>Maintain consistency in how transactions are categorized to ensure reporting accuracy over time.</p><p>Inventory Cost Tracking</p><p>Track the cost of inventory items from purchase through to consumption or sale.</p><p>Monitor the lifecycle of key inventory items identifying ordering patterns, cost trends, and consumption rates.</p><p>Highlight items with unusual cost patterns, high waste rates, or low turnover and bring them to management's attention.</p><p>Ensure physical stock counts align with system records and cost data in coordination with the operations team.</p><p>Financial Records &amp; Reporting</p><p>Maintain up-to-date and accurate financial records across the system and supporting tools.</p><p>Prepare periodic summaries of income, expenses, and inventory costs as requested by management.</p><p>Ensure all financial documentation invoices, receipts, payment records is properly filed and retrievable at any time.</p><p>Support management with ad-hoc financial data requests, reconciliation tasks, and cost analysis.</p><p>II. Internal Audit &amp; Control</p><p>Sales Pipeline Audit</p><p>Conduct regular reviews of the sales pipeline to verify that all leads, prospects, and conversions are accurately logged and progressing as expected.</p><p>Identify gaps, stalled entries, or unresolved leads that have not been followed up within the expected timeframe.</p><p>Cross-reference pipeline activity with actual membership sales to detect any discrepancies between what was sold and what was recorded.</p><p>Flag patterns of non-compliance or incomplete sales documentation to management with supporting evidence.</p><p>Transaction &amp; POS Audit</p><p>Review point-of-sale transactions on a regular basis to verify that all sales, discounts, voids, and refunds were authorized and correctly applied.</p><p>Identify and investigate any irregular discounting patterns, unauthorized price overrides, or transactions that deviate from standard operating procedure.</p><p>Verify that cash and digital payment records reconcile with the physical and system-level cash handover reports.</p><p>Ensure all transactions memberships, PT sessions, cafeteria sales, and add-ons are accurately reflected in both the system and the financial records.</p><p>Administration Task Audit</p><p>Periodically review administration tasks completed within the system to verify that procedures were followed correctly and completely.</p><p>Check that member requests, cases, and operational actions were handled in accordance with established SOPs not just that they were closed, but that they were handled correctly.</p><p>Identify instances where tasks were skipped, incorrectly completed, or improperly documented and escalate with full context.</p><p>Review staff attendance records and payroll inputs for accuracy and flag any anomalies or patterns that require investigation.</p><p>Operational Compliance Review</p><p>Conduct periodic audits of key operational areas including purchasing, inventory, cash handling, and mem</p>

Role purpose <br>Lead finance across Digico Solutions, combining direct responsibility for daily operations with financial guidance to <br>the CEO, Deputy CEO and business leaders. Safeguard cash, ensure reliable reporting and compliance, and support <br>profitable growth across cloud services, AI, consulting, managed services and resale. Build effective controls and <br>scalable processes, develop the Finance team, and coordinate external accountants, auditors and tax advisers <br>where specialist support is needed. <br>Key responsibilities <br>1. Accounting and financial reporting <br>Own the full accounting cycle and monthly close within 7 working days, including bank and balance sheet <br>reconciliations, accruals, prepayments, fixed assets, foreign currency revaluation and intercompany balances. <br> Maintain consistent accounting policies and a suitable chart of accounts. Produce accurate entity and <br>consolidated reporting, including intercompany eliminations, under applicable accounting standards and IFRS <br>where required. <br> Prepare statutory financial statements and audit schedules with external accountants as needed. Coordinate <br>external audits and resolve findings within agreed timelines. <br>2. Budgeting, forecasting and business support <br> Lead the annual budget and rolling 12 month forecast with department heads. Translate sales pipeline, delivery <br>capacity, hiring plans and business priorities into financial assumptions and scenarios. <br> Present a monthly management pack covering profit and loss, balance sheet, cash flow, budget variances and <br>profitability by entity, business line, client and project, with clear recommendations and action owners. <br> Evaluate business cases for recruitment, investment, service development and market expansion. Challenge <br>assumptions and advise management on affordability, returns and financial risks. <br>3. Commercial finance and profitability <br> Review pricing, project budgets and financial contract terms with Sales, Presales and Delivery before proposals <br>are issued, covering delivery costs, cloud charges, discounts, payment milestones and currency exposure. <br> Track project and recurring service margins with Delivery. Analyse utilisation, unbilled work, scope changes, cost <br>overruns and estimated costs to complete, and agree corrective actions with accountable managers. <br> Assess the financial impact of renewals and cloud consumption commitments. Escalate deals outside approved <br>margin or credit parameters for management approval. <br>4. Revenue, billing and partner reconciliation <br> Translate signed contracts and statements of work into accurate billing and revenue schedules for fixed fee <br>projects, time and materials, managed services and cloud resale. Reconcile invoices to delivery evidence and <br>contractual milestones. <br> Apply appropriate revenue recognition policies, including IFRS 15 where applicable. Maintain contract asset and <br>deferred revenue schedules, and document principal versus agent assessments for gross or net resale revenue <br>presentation. <br> Reconcile AWS and other partner charges, funding claims, incentives, credits and Marketplace settlements with <br>the AWS Alliance Lead or relevant partner owner. Track evidence, claim deadlines, recoveries and reconciliation <br>differences. <br>5. Cash flow, treasury and cost management <br> Maintain a 13 week cash forecast updated weekly. Monitor liquidity, upcoming obligations and foreign currency <br>exposure, and flag funding requirements early. <br> Own receivables and collections, working with account owners to resolve disputes. Monitor ageing and days <br>sales outstanding, recommend credit limits and payment terms, and escalate overdue balances and potential <br>losses. <br> Manage banking relationships and supplier payment schedules within approved authority. Review expenses, <br>subscriptions and overheads against budget, and recommend savings while protecting delivery commitments. <br>6. Tax, statutory compliance and payroll <br> Maintain a compliance calendar for every entity. Coordinate applicable tax registrations, returns and payments, <br>including VAT, income or corporate tax, withholding tax and Zakat, with qualified local advisers. <br> Ensure compliant electronic invoicing, including ZATCA Fatoora where applicable. Maintain supporting records <br>and coordinate intercompany tax and transfer pricing requirements, tax queries and regulatory updates with <br>advisers. <br> Validate payroll calculations against inputs approved by People & Culture, including salary changes, <br>commissions, deductions, statutory contributions and end of service provisions. Arrange payment through <br>authorised approvals and reconcile payroll to the accounts. <br>7. Financial governance and internal controls <br> Maintain finance policies, procedures and controls covering purchasing, expenses, billing, credit, payments and <br>financial approvals. Monitor compliance with the authority matrix and escalate exceptions. <br> Separate transaction preparation, review and approval. Ensure independent autho

About the Role <br> <br>We are looking for an experienced and highly adaptable AI Trainer to lead and deliver practical Artificial Intelligence training programs across multiple departments within a confidential corporate environment. <br> <br>The role will focus on helping employees understand and effectively use AI tools and technologies in their day-to-day work. The ideal candidate will be able to translate AI concepts into practical, department-specific applications and demonstrate how AI can improve productivity, efficiency, communication, decision-making, and workflow automation. <br> <br>This position requires strong communication and presentation skills, hands-on experience with AI tools, and the ability to work with cross-functional teams with different levels of technical knowledge and AI familiarity. <br> <br>Key Responsibilities <br> <br>Design and deliver engaging AI training sessions and workshops for employees across different departments. <br>Assess the AI knowledge, needs, and workflows of different teams and tailor training accordingly. <br>Provide practical, hands-on training on relevant AI tools, platforms, and applications. <br>Demonstrate how AI can be integrated into everyday business processes and workflows. <br>Develop department-specific AI use cases, exercises, examples, and training materials. <br>Train employees on effective prompting, AI-assisted content creation, research, analysis, productivity, and task automation. <br>Explain AI concepts and capabilities in a clear and accessible manner to both technical and non-technical audiences. <br>Support employees in identifying opportunities to use AI responsibly and efficiently within their respective roles. <br>Provide guidance on effective AI adoption, including best practices, limitations, accuracy considerations, and responsible use. <br>Stay up to date with emerging AI tools, technologies, features, and workplace applications. <br>Evaluate training effectiveness and gather feedback to continuously improve training programs. <br>Provide follow-up support and guidance to employees after training sessions where required. <br>Collaborate with management and department heads to identify AI training priorities and opportunities. <br>Maintain strict confidentiality regarding company information, internal processes, data, and training materials. <br>Cross-Functional Training Areas <br> <br>The AI Trainer may be expected to work with a variety of departments, potentially including: <br> <br>Human Resources & Administration <br>Marketing & Communications <br>Sales & Business Development <br>Finance & Accounting <br>Operations <br>Customer Service / Customer Experience <br>Management & Leadership <br>Project Management <br>Other specialized business functions <br> <br>Training will be adapted based on each department's specific responsibilities, workflows, and objectives. <br> <br>Required Qualifications & Experience <br> <br>Proven experience as an AI Trainer, AI Consultant, AI Specialist, Digital Transformation Specialist, or in a similar role. <br>Strong practical knowledge of generative AI and commonly used AI tools. <br>Demonstrated experience delivering corporate training, workshops, or professional development sessions. <br>Strong understanding of AI applications in business and workplace environments. <br>Excellent presentation, communication, and facilitation skills. <br>Ability to simplify complex AI concepts for non-technical audiences. <br>Strong understanding of prompt engineering and effective AI interaction techniques. <br>Ability to develop practical examples and use cases relevant to different business functions. <br>Strong organizational and project management skills. <br>Ability to work independently and collaboratively with different teams. <br>High level of professionalism and discretion due to the confidential nature of the assignment. <br>Preferred Qualifications <br>Experience training employees across multiple departments or industries. <br>Experience implementing AI adoption or digital transformation initiatives within organizations. <br>Knowledge of AI productivity tools, automation platforms, and business applications. <br>Experience developing customized corporate AI training programs. <br>Relevant certification or academic background in AI, Technology, Data, Business, Digital Transformation, or a related field is an advantage. <br>Key Competencies <br>AI & Technology Expertise <br>Training & Facilitation <br>Communication & Presentation <br>Prompt Engineering <br>Business Process Understanding <br>Problem Solving <br>Adaptability <br>Creativity <br>Stakeholder Management <br>Confidentiality & Professionalism <br>Confidentiality <br> <br>This is a confidential recruitment assignment. The successful candidate will be required to maintain strict confidentiality regarding the organization, its internal operations, employees, processes, data, systems, and any information accessed during the engagement. <br> <br>Further information regarding the company, scope of the AI initiative, and internal training requirements will be shared with shortlisted candidates as appropriate

AI is changing fast – and we want someone who keeps up with it! <br>As AI continues to become a bigger part of how we work and how we support our clients, we are looking for someone curious, tech-minded, and excited to explore what is possible. <br>You will be the go-to person we – and our clients – turn to when it comes to AI; from exploring Microsoft Copilot and discovering new AI tools, to testing new ideas, answering AI-related questions, and supporting clients with their AI needs. <br>You don't need to be an AI expert. You need to be curious, willing to learn, and excited to experiment. This is an opportunity to grow with the role and build hands-on experience in one of the fastest-moving areas in technology. <br> <br>Your Role <br>AI & Client Solutions: <br>- Act as the first point of contact for clients with AI-related requests, questions, and requirements via calls, emails and chat. <br>- Understand client needs and identify relevant AI features, tools, and solutions. <br>- Deliver training sessions, demonstrations, and practical guidance to clients on Microsoft and 3rd party AI tools. <br>- Help clients identify practical ways to use AI to improve productivity, workflows, and business processes. <br>- Assist with the testing, implementation, and adoption of AI solutions in collaboration with the relevant teams. <br>- Deliver AI onboarding presentations to new clients, providing an overview of their AI subscriptions, key features, and available AI services, and answering any initial questions they may have. <br> <br>Internal AI Support & Enablement: <br>- Act as the go-to person for AI-related questions within the company. <br>- Support employees in using AI tools effectively in their daily work. <br>- Provide internal training, demonstrations, and guidance on new AI features, tools and practical use cases. <br>- Identify opportunities where AI can help employees save time, automate tasks, and improve existing processes. <br> <br>AI Research, Updates & Innovation: <br>- Continuously monitor developments in artificial intelligence, including new tools, platforms, capabilities, trends, and advancements across the AI landscape. <br>- Regularly review industry announcements, research publications, product updates, and technology news to stay informed on emerging AI developments and innovations. <br>- Test and evaluate new AI features, tools, and solutions to understand their practical applications, benefits, risks, and limitations before recommending them internally or to clients. <br>- Research emerging AI technologies, platforms, and market trends to identify opportunities that could benefit the company or its clients. <br>- Proactively identify innovative AI use cases, solutions, and opportunities that could be developed into future services, products, or business improvements. <br> <br>Your Profile <br>- Bachelor’s degree in Computer Science, Information Technology, Artificial Intelligence, or a related field. <br>- 0-1 year of experience; fresh graduates are welcome to apply. <br>- Genuine interest in Artificial Intelligence and emerging technologies, with a strong willingness to learn and experiment. <br>- Comfortable using and exploring AI tools such as Microsoft Copilot and similar platforms. <br>- Good analytical and problem-solving skills, with the ability to research new technologies and identify practical business applications. <br>- Strong communication skills with a customer-first mindset. <br>- Ability to explain technology and AI concepts in a simple and practical way. <br>- Team player with the ability to work independently when needed. <br>- Eagerness to develop knowledge in AI, cloud and Microsoft technologies. <br>- Academic or personal projects involving AI, automation, data, or emerging technologies are a strong advantage. <br>- Fluency in English and Arabic (French is a big plus). <br> <br>About Cloud Ascent <br>Cloud Ascent is a Microsoft Partner, Managed Service Provider (MSP), and cloud indirect reseller operating across the Middle East and Europe, with established entities in Lebanon and Cyprus. We are dedicated to helping organizations excel in the digital age through Microsoft cloud technologies, empowering them to thrive and grow in the ever-evolving world of cloud computing. By leveraging the full capabilities of the Microsoft ecosystem, we deliver tailored solutions that drive business transformation, enhance operational efficiency, and support expansion. With an extensive global reach and a client-centric approach, we are not just a managed service provider — we are a strategic partner committed to the success of every organization and its workforce

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Result of Service<br>1- Annotated outline based on discussion with ESCWA regarding structure and scope of the paper 2- First draft of analytical paper based on feedback received on annotated outline, including preliminary list of references 3- Final analytical paper based on feedback received on first draft, including footnotes and complete references<br> Work Location<br>Remotely<br> Expected duration<br>6 weeks<br> Duties and Responsibilities<br>Background Food systems are central to food security, livelihoods and natural resource sustainability cross the Arab region. They encompass the actors and activities involved in producing, processing, distributing and consuming food, and are shaped by their interactions with health, nutrition, livelihoods, natural resources and climate. The 2021 United Nations Food Systems Summit underscored the need for integrated approaches to food systems transformation, recognizing these interlinkages and the importance of coherent action across sectors. Food systems in the Arab region are exposed to multiple, interconnected pressures. Water scarcity, land degradation and climate change constrain productive capacity and increase exposure to drought, heat stress, floods and other climate-related shocks, with implications for food production and rural livelihoods. At the same time, high dependence on food imports in many countries increases the exposure of food availability and affordability to international market volatility, trade disruptions and supply-chain shocks. Conflict, economic instability and other crises can compound these pressures, disrupting production, markets and infrastructure and exacerbating existing vulnerabilities across food systems. These pressures have important implications not only for food security and nutrition, but also for rural livelihoods, employment, and natural resource management. Understanding the structural characteristics and vulnerabilities of food systems across the region is therefore important for strengthening resilience, sustainability, and inclusivity. Objective To prepare an analytical paper on food systems across Arab States that elaborates on current conditions and offers insights on potential future developments. The consultant will compile and analyze relevant data, identify regional examples, and prepare a paper in accordance with the agreed outline. Duties and Responsibilities Under the overall guidance of the Climate Change and Natural Resource Sustainability Cluster Lead and the direct supervision of the Chief of Environmental and Food Policies Team, the consultant will undertake the following tasks: • Provide a framing for food systems transformation in the Arab region, drawing on national processes and priorities, as well as regional and global approaches to food systems. • Review the present landscape characterizing food systems in Arab countries, providing examples of fruitful cooperation between multiple Arab countries. • Examine key drivers of food-system vulnerability and resilience in the region, including climate change, water scarcity, natural resource constraints, conflict, and economic and market shocks. • Assess the role of cross-national linkages in shaping food-system outcomes, including flows of food, agricultural inputs, finance, technology and knowledge, and identify opportunities for regional cooperation. • Offer insights and recommendations on priority areas for investment and cooperation to strengthen food security, nutrition, livelihoods, and the resilience and sustainability of food systems across the region.<br> Qualifications/special skills<br>A master's degree or higher in food security/food systems, economics, public policy, agriculture, climate change, sustainable development or a related field is required. A PhD is desirable. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed. A minimum of 10 years of professional work experience in the field of food systems, with demonstrated experience working on regional development issues related to the Arab region is required. Demonstrated experience writing reports and papers for international organizations on energy is required. Demonstrated experience conducting quantitative analysis and interpretation is desirable.<br> Languages<br>English and French are the working languages of the United Nations Secretariat; and Arabic is a working language of ESCWA. For this position, fluency in English is required. Knowledge of Arabic is desirable. Knowledge of French is desirable. Note: "Fluency" equals a rating of 'fluent' in all four areas (speak, read, write, and understand) and "Knowledge of" equals a rating of 'confident' in two of the four areas.<br> Additional Information<br>Not available.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Result of Service<br>The IC will be responsible for the following: 1. Optimal and timely provision of conference services in accordance to the conference standards used by the Department of General Assembly and Conference Management (DGACM); 2. Servicing of ESCWA meetings and events is done to the satisfaction of the organizers and the participants; 3. With the assistance of the meeting services attendant, meeting and events run smoothly, and substantive offices are able to fulfill their mandates in a satisfactory manner.<br> Work Location<br>UN-House ESCWA<br> Expected duration<br>4 months<br> Duties and Responsibilities<br>This position is located within the Conference Management Section (CMS), Resource Management and Service Development Division (RMSDD) of the Economic and Social Commission for Western Asia (ESCWA). The meeting services attendant will report directly to the Chief Conference Management Section. The IC is required to undertake the following tasks: 1. Monitor meeting requests submitted on gMeets and books rooms and other services requested; 2. Assist the Unit with cost estimates that are requested on ESCWA’s portal of services, as needed; 3. Assist with matters related to the cost estimator currently being developed within CMS; 4. Assist entering data in e-APG pertaining to interpreters that are in the roster and who are hired to service at meetings and events; 5. Assiss in the preparation of the preliminary list and annotation of agenda items; 6. Prepare the list of participants, as necessary; 7. Prepare and organize sets of official documentation and reference material, and distribute them in the conference room; 8. Prepare invitations to participants to attend meetings/conferences; 9. Escort participants to the conference room, upon request; 10. Distribute texts of speeches and conference room papers to the podium, interpreters and précis-writers, and delegations or participants in the meeting room; 11. Distribute stationery supplies in the conference room; 12. Assist relevant officials/participants and delegates in the meeting room on meeting-related matters; 13. Assist in the coordination with the interpreters and the sound technician; 14. Assist the Chair on the needs of the podium, as needed; 15. Assist in the coordination for coffee breaks, as needed; 16. Assist the information desk, as needed; 17. Distribute bottles of water during intergovernmental meetings, or as requested; 18. Perform general office management functions as required; 19. Assist in the management and coordination of ESCWA and non-ESCWA meetings; 20. Prepare the conference room the day before the meetings takes place, including: a. Type the name and title of each participant on the nameplate template; b. Print each nameplate and insert them on holders; c. Carry the holders to the conference room; d. Set up nameplates in conference rooms as per the approved seating protocol for podium, official delegations, observers and other participating entities; e. Retrieve, distribute and/or set up nameplates for meetings on an urgent basis; f. Set up the meeting room; g. Collect the holders and other conference items and place them in the storage (e.g. UN flags etc). 21. Carry out other tasks as requested by the Chief and the senior staff.<br> Qualifications/special skills<br>A High School diploma or equivalent is required. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed A minimum of three years of experience in conference services, meeting services management or related area is required. Experience working in the United Nations or other multinational or international organization is desirable.<br> Languages<br>English and French are the working languages of the United Nations Secretariat; and Arabic is a working language of ESCWA. For this position, fluency in English and Arabic is required. Knowledge of French is desirable. Note: “Fluency” equals a rating of ‘fluent’ in all four areas (speak, read, write, and understand) and “Knowledge of” equals a rating of ‘confident’ in two of the four areas<br> Additional Information<br>Recruitment for this position is on a local basis. The incumbent is required to have the legal right to live and work in the specified working location.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br> </div>

<p>HAMAP-Humanitaire https://hamap-humanitaire.org Halte aux Mines AntiPersonnel (HAMAP)-Humanitaire is a French NGO, established in 1999 in order to contribute to the struggle against mines and the risks it presents to civilian population. HAMAP-Humanitaire is active in 13 countries and pursues a mission of support to local partners from the need assessment, through project conception and to its sustainable implementation. HAMAP-Humanitaire diversified its field of activity, to encompass two sectors: Engineering (WASH, construction, energy) and Mine Action. Requirements and job status Minimum education: EOD Level 3+ qualification Minimum experience: 10 Years Required travel: Yes No of jobs: 1 Job Description PDF - HAMAP Humanitaire LinkedIn page</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Formally recognised EOD Level 3+ qualification or equivalent advanced military EOD qualification.</li><li>Demonstrated advanced explosive ordnance technical knowledge, including Advanced Explosive Theory as a minimum.</li><li>Proven competence in ADW and bulk demolitions.</li><li>IEDD qualification is highly desirable.</li><li>Strong knowledge of IMAS and land release principles.</li><li>Strong understanding of Quality Management in humanitarian mine action.</li><li>Demonstrated competence in SOP development, QA/QC, training design, and operational risk management.</li><li>Minimum 10 years of professional experience in humanitarian mine action or comparable explosive ordnance technical operations.</li><li>Substantial experience in EOD, clearance, BAC, and land release.</li><li>Minimum 5 years of senior technical advisory, programme operations, QA/QM, training, or capacity-strengthening experience.</li><li>Experience supporting local or national partners through capacity strengthening, mentoring, technical governance, and systems development.</li><li>Proven experience in SOP development, technical documentation, QA/QC systems, training architecture, competency assurance, and technical review.</li><li>Experience in proposal design, technical methodology development, logframe/KPI design, asset-staffing planning, and donor reporting is strongly desirable.</li><li>Experience in the Middle East, particularly Lebanon, Iraq, Syria, or comparable operational contexts, is highly desirable.</li><li>Experience with national mine action authorities, technical working groups, accreditation processes, and national standards is strongly desirable.</li><li>Experience with mechanical support to clearance, rubble clearance, heritage-sensitive clearance, or similar specialised contexts is desirable.</li><li>Experience with IMSMA-compatible reporting, GIS, Survey123, task dossiers, QA/QC dashboards, and HMA information management systems is desirable.</li><li>Strong understanding of the full HMA toolbox, including NTS, TS, clearance, BAC, EOD spot tasks, EORE/CPP integration, QA/QC, training, IM, and partner capacity strengthening.</li><li>Advanced technical credibility in EOD and clearance.</li><li>Strong understanding of land release methodology and evidence-based decision-making.</li><li>Ability to design systems, not only deliver activities.</li><li>Ability to translate IMAS, NMAS, and organisational SOPs into practical field systems.</li><li>Ability to provide strategic technical direction while respecting country management and partner ownership.</li><li>Ability to assess partner capacity and design realistic capacity development pathways.</li><li>Strong analytical skills and evidence-based judgement.</li><li>Strong report-writing, technical drafting, and SOP-writing skills.</li><li>Ability to design training architecture, competency frameworks, and technical assessment tools.</li><li>Ability to review operational data, task dossiers, QA/QC records, training records, and donor reporting for technical consistency.</li><li>Ability to advise on equipment, mechanical assets, procurement specifications, and technical suitability.</li><li>Ability to identify when external expertise is required and facilitate appropriate technical support.</li><li>Ability to work across cultures, countries, technical disciplines, and organisational levels.</li><li>Ability to manage sensitive operational, technical, and reputational risks.</li><li>English: fluent, mandatory.</li><li>French: working level desirable.</li><li>Arabic: strong asset.</li><li>English is mandatory because the role requires technical drafting, SOP review, IMAS/NMAS interpretation, donor inputs, proposal support, coordination with HQ, and high-level reporting.</li><li>Systematically reporting to in-line manager his/her activities and seeking approval before undertaking any unplanned activity.</li><li>Acting in a proper way, according to HAMAP-Humanitaire values, with all actors: this excludes any discrimination on basis of nationality, ethnicity, religion, class, gender, sexual orientation or political affiliation.</li><li>Respecting the various local habits and customs, as well as the country s laws and rules, in order to preserve HAMAP-Humanitaire respectability.</li><li>Respecting strict confidentiality regarding HAMAP-Humanitaire documents, projects (ongoing and future), prospects of development, stakeholders and providers, unless instructed differently by the Country Director.</li><li>Avoiding any use of the job position in HAMAP-Humanitaire for personal purposes.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About OLX OLX Lebanon is the #1 marketplace for selling and buying online in Lebanon.<br> Our aim is to upgrade people's lives by facilitating deals and identifying attractive opportunities for individuals and businesses.<br> Our broader vision is to strengthen local economies, empower small businesses and help everyone in making smarter choices for themselves, the market and the planet.<br> OLX Lebanon is proudly rooted in the local market while bringing global marketplace standards to our users.<br> Our team is driven by innovation, agility, and a deep understanding of the Lebanese consumer landscape.<br> We embrace a culture of ownership, creativity, and purpose—where every team member contributes to building smarter solutions that truly make a difference in people's everyday lives.<br> About the role As a Sales Lead, you will be responsible to support and manage a sales team within the Autos, Goods, and Properties verticals.<br> You need to have the ability to guide the team to success whilst keeping your finger on the pulse and being commercially aware of what is happening in the market.<br> Sales &amp; Client Management Establish contact and develop lasting relationships with businesses across target markets Build and maintain a strong pipeline of leads through referrals, networking, cold calling, canvassing, direct mail, and face-to-face meetings Sell value-added products and subscription packages to new and existing (including expired or cancelled) accounts Provide client training to ensure efficient and continuous use of the platform, and conduct regular performance reviews to maximize retention Monitor client health and quality metrics to ensure alignment with management expectations and prevent malpractice Review client accounts and proactively identify opportunities to improve their performance and maximize results Serve as the primary point of contact for clients, including handling initial technical queries Communicate effectively to manage client expectations and deliver an exceptional OLX Lebanon service experience Collect market insights and stay up to date with local market developments, regulations, and industry news Maintain and regularly update the sales reporting dashboard to track all activities and pipeline status Liaise with Finance, Customer Support, Legal, and Marketing on any sales or client-related matters Team Leadership &amp; Development Lead, coach, motivate, and develop the sales team to maintain high professional standards and consistently meet KPIs Delegate tasks effectively and provide hands-on support to team members in the field Empower team members by building their product knowledge, communication skills, and confidence Conduct regular one-on-ones and quarterly performance reviews Identify training needs and deliver structured training sessions to maximize team potential Hire high-caliber talent and continuously raise the bar for sales team performance Foster a positive, collaborative, and high-performance team culture Meet weekly and monthly sales KPIs (value and volume) and ensure team targets are achieved A fast-paced, high-performing team.<br> Rewards &amp; Recognitions Learning &amp; Development opportunities #LebanonOLX Bachelor’s degree in Business Administration.<br> A master's degree is a plus.<br> Minimum 5–7 years of experience in sales, with at least 2 years in a team leadership or management role Experience in online/digital sales is a strong plus Prior experience in classified advertising, real estate, or automotive sectors is an advantage In-depth understanding of business development, financials, and client account management Strong knowledge of the Lebanese market and local business landscape Solid understanding of sales processes with demonstrated capability in challenging sales environments Familiarity with the OLX Lebanon platform and product offering Fluent in Arabic and English In-depth understanding of business development, financials, and client account management Strong knowledge of the Lebanese market and local business landscape Solid understanding of sales processes with demonstrated capability in challenging sales environments Familiarity with the OLX Lebanon platform and product offering Fluent in Arabic and English Energetic, mature, self-driven, and accountable Strong analytical mindset with the ability to translate data into action Ambitious with a positive, committed attitude Thrives in a target-driven, fast-paced environment</span> </div>

Senior Accountant (FMCG) <br>Job Title: Senior Accountant Industry: Fast-Moving Consumer Goods (FMCG) Location: <br>Lebanon Employment Type: Full-Time Reports to: Finance Manager / Chief Financial Officer <br>About the Role <br>We are seeking a highly analytical and detail-oriented Senior Accountant to join our finance <br>team in the Fast-Moving Consumer Goods (FMCG) sector in Lebanon. The ideal candidate will <br>be responsible for overseeing the daily accounting operations, ensuring the accuracy of financial <br>records, managing inventory accounting, and ensuring strict compliance with Lebanese tax <br>regulations and accounting standards. This role requires a proactive professional with strong <br>ERP experience and a solid understanding of the fast-paced FMCG environment. <br>Key Responsibilities <br>General Accounting and Financial Reporting <br>You will manage all aspects of the general ledger, including month-end and year-end closing <br>processes. You are responsible for preparing accurate and timely financial statements, including <br>balance sheets, income statements, and cash flow statements. The role involves performing <br>daily bank reconciliations, managing cash flow tracking, and reviewing journal entries to ensure <br>proper classification of accounts. <br>Inventory and Cost Accounting <br>In the FMCG sector, inventory management is critical. You will oversee inventory accounting, <br>including stock valuations, cost of goods sold (COGS) calculations, and variance analysis. You <br>will coordinate with the supply chain and warehouse teams to conduct periodic physical <br>inventory counts and reconcile discrepancies. Additionally, you will analyze manufacturing and <br>operational costs to identify areas for cost reduction and efficiency improvement. <br>Accounts Payable and Receivable <br>You will monitor and manage accounts payable and receivable aging reports. You must ensure <br>the timely processing of vendor payments and actively follow up on outstanding client <br>receivables. Maintaining accurate records of supplier contracts, terms, and discounts is also a <br>key part of this responsibility. <br>Tax and Regulatory Compliance <br>A critical component of this role is ensuring compliance with local regulations. You will prepare, <br>review, and submit periodic tax declarations, including Value Added Tax (VAT), payroll taxes, and <br>corporate income tax, in strict compliance with the Lebanese Ministry of Finance regulations. <br>You must also ensure compliance with National Social Security Fund (NSSF) requirements and <br>accurate payroll accounting, while staying updated on changes in Lebanese tax laws and <br>regulations. <br>Audit and Internal Controls <br>You will assist in the preparation of schedules and documentation for external and internal <br>audits, liaising directly with external auditors to ensure a smooth process. You will also be <br>tasked with developing, implementing, and maintaining internal accounting controls and <br>standard operating procedures to safeguard company assets. <br>Required Qualifications <br>Education and Certification <br>You must hold a Bachelor’s degree in Accounting, Finance, or a closely related field. A Master’s <br>degree is considered a plus. Professional certification such as CPA, CMA, or ACCA is highly <br>preferred. <br>Experience <br>You should have a minimum of 5 to 7 years of progressive accounting experience, with at least 2 <br>to 3 years specifically within the FMCG or manufacturing industry. Experience with fast-paced <br>environments and managing multiple priorities is essential. <br>Technical Skills <br>Strong knowledge of International Financial Reporting Standards (IFRS) and Lebanese <br>accounting standards is required. You must have in-depth understanding of Lebanese tax laws, <br>VAT, and NSSF regulations. Proficiency in using major ERP systems such as SAP, Oracle, or <br>Microsoft Dynamics is essential. Advanced Microsoft Excel skills, including Pivot tables, <br>VLOOKUP, and financial modeling, are required. <br>Soft Skills <br>You should possess excellent analytical and problem-solving abilities with a high level of <br>accuracy and attention to detail. Strong communication and interpersonal skills are essential, <br>with the ability to collaborate effectively across departments. You must be able to work under <br>pressure and meet tight deadlines in a fast-paced environment. <br>Languages <br>Professional fluency in both English and Arabic (written and spoken) is required. <br>What We Offer <br>We offer a competitive salary and benefits package tailored to the Lebanese market. You will <br>have opportunities for professional growth and career advancement within a leading FMCG <br>company, operating in a dynamic and collaborative work environment. Join a team that values <br>excellence, innovation, and continuous improvement

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><b>Job Summary:<br><br></b> <br>The General Manager is the highest-ranking operational authority within the club. This is not an operational execution role it is a strategic leadership role responsible for the overall performance, culture, growth, and profitability of the club.<br><br> <br>The General Manager leads a team of department heads and managers, owns the club's P&amp;L, drives the long-term vision of the business alongside ownership, and ensures that every function of the gym from member experience to financial performance operates at the standard FitLife demands.<br><br> <br>The ideal candidate is a seasoned leader who has built and led high-performing teams, managed a business unit's financial performance, and understands the full lifecycle of a service-driven fitness or hospitality operation. They bring authority, clarity, and commercial intelligence to every decision they make.<br><br> <br>I. Strategic Leadership &amp; Business Ownership<br><br> Act as the actual leader of the club, making decisions that align with the owner's vision and the business's short and long-term goals.<br><br> Own the club's financial performance including revenue, cost control, margin management, and profitability and report directly to ownership with full transparency.<br><br> Drive the club's strategic planning cycle: setting annual goals, defining quarterly priorities, identifying growth opportunities, and executing against a clear business roadmap.<br><br> Benchmark the club's performance against industry standards and competitors identifying market gaps, positioning opportunities, and service differentiators.<br><br> Lead the development and continuous improvement of all business systems, processes, and standards across every department.<br><br> Make high-stakes decisions with speed and confidence escalating to ownership only when truly necessary, and presenting problems alongside proposed solutions.<br><br> <br>II. People Leadership &amp; Organizational Development<br><br> Lead, develop, and hold accountable a team of department managers and senior staff.<br><br> Build a management team capable of operating autonomously and at a high standard; develop successors and internal talent systematically.<br><br> Set the cultural tone of the organization establishing expectations around accountability, performance, professionalism, and member-centricity that cascade through every level of the team.<br><br> Drive the club's recruitment strategy at the management level, ensuring the right people are in the right roles at all times.<br><br> Oversee performance management across all departments ensuring evaluations, feedback cycles, and development plans are executed consistently and fairly.<br><br> Identify structural weaknesses in the organization and proactively redesign roles, responsibilities, or team structures to address them.<br><br> <br>III. Financial Performance &amp; P&amp;L Ownership<br><br> Own the club's full P&amp;L understanding the drivers of revenue and cost across all departments and taking accountability for financial results.<br><br> Set, monitor, and act on financial KPIs including membership revenue, PT revenue, cafeteria performance, cost per acquisition, retention rates, and EBITDA contribution.<br><br> Approve budgets, significant expenditures, and investment decisions ensuring every major spend is justified by a clear business case.<br><br> Partner with the Bookkeeper and Operations Manager to maintain financial accuracy, clean records, and timely reporting.<br><br> Identify revenue growth opportunities across existing and new service lines packages, partnerships, corporate memberships, events, and ancillary revenue.<br><br> Proactively manage cost without compromising quality finding efficiencies across staffing, procurement, and operations.<br><br> <br>IV. Membership Growth &amp; Commercial Strategy<br><br> Own the club's membership growth strategy setting acquisition targets, defining the sales approach, and ensuring the sales team executes against a clear commercial plan.<br><br> Monitor and act on conversion rates, churn, lifetime value, and engagement metrics to continuously improve the membership lifecycle.<br><br> Design and oversee retention strategies that build long-term member loyalty going beyond reactive complaint handling to proactive engagement.<br><br> Oversee the positioning and packaging of all services (PT, classes, wellness, cafeteria) to maximize both member value and commercial return.<br><br> Stay closely connected to the member experience using data, feedback, and direct insight to identify what drives satisfaction, loyalty, and referral.<br><br> <br>V. Operational Excellence &amp; Standards<br><br> Set the operational standards for every department and hold department heads accountable for maintaining them.<br><br> Establish and enforce non-negotiable standards across member experience, facility condition, health and safety, and team conduct.<br><br> Review operational performance reports, KPI dashboards, and system data regularly identifying trends, anomalies, and areas requiring intervention.<br><br> Ensure all compliance obligations are met including operational licenses, in</div></section>

Job Summary: <br> <br>The General Manager is the highest-ranking operational authority within the club. This is not an operational execution role — it is a strategic leadership role responsible for the overall performance, culture, growth, and profitability of the club. <br> <br>The General Manager leads a team of department heads and managers, owns the club's P&L, drives the long-term vision of the business alongside ownership, and ensures that every function of the gym — from member experience to financial performance — operates at the standard FitLife demands. <br> <br>The ideal candidate is a seasoned leader who has built and led high-performing teams, managed a business unit's financial performance, and understands the full lifecycle of a service-driven fitness or hospitality operation. They bring authority, clarity, and commercial intelligence to every decision they make. <br> <br>I. Strategic Leadership & Business Ownership <br>• Act as the actual leader of the club, making decisions that align with the owner's vision and the business's short and long-term goals. <br>• Own the club's financial performance — including revenue, cost control, margin management, and profitability — and report directly to ownership with full transparency. <br>• Drive the club's strategic planning cycle: setting annual goals, defining quarterly priorities, identifying growth opportunities, and executing against a clear business roadmap. <br>• Benchmark the club's performance against industry standards and competitors — identifying market gaps, positioning opportunities, and service differentiators. <br>• Lead the development and continuous improvement of all business systems, processes, and standards across every department. <br>• Make high-stakes decisions with speed and confidence — escalating to ownership only when truly necessary, and presenting problems alongside proposed solutions. <br> <br>II. People Leadership & Organizational Development <br>• Lead, develop, and hold accountable a team of department managers and senior staff. <br>• Build a management team capable of operating autonomously and at a high standard; develop successors and internal talent systematically. <br>• Set the cultural tone of the organization — establishing expectations around accountability, performance, professionalism, and member-centricity that cascade through every level of the team. <br>• Drive the club's recruitment strategy at the management level, ensuring the right people are in the right roles at all times. <br>• Oversee performance management across all departments — ensuring evaluations, feedback cycles, and development plans are executed consistently and fairly. <br>• Identify structural weaknesses in the organization and proactively redesign roles, responsibilities, or team structures to address them. <br> <br>III. Financial Performance & P&L Ownership <br>• Own the club's full P&L — understanding the drivers of revenue and cost across all departments and taking accountability for financial results. <br>• Set, monitor, and act on financial KPIs including membership revenue, PT revenue, cafeteria performance, cost per acquisition, retention rates, and EBITDA contribution. <br>• Approve budgets, significant expenditures, and investment decisions — ensuring every major spend is justified by a clear business case. <br>• Partner with the Bookkeeper and Operations Manager to maintain financial accuracy, clean records, and timely reporting. <br>• Identify revenue growth opportunities across existing and new service lines — packages, partnerships, corporate memberships, events, and ancillary revenue. <br>• Proactively manage cost without compromising quality — finding efficiencies across staffing, procurement, and operations. <br> <br>IV. Membership Growth & Commercial Strategy <br>• Own the club's membership growth strategy — setting acquisition targets, defining the sales approach, and ensuring the sales team executes against a clear commercial plan. <br>• Monitor and act on conversion rates, churn, lifetime value, and engagement metrics to continuously improve the membership lifecycle. <br>• Design and oversee retention strategies that build long-term member loyalty — going beyond reactive complaint handling to proactive engagement. <br>• Oversee the positioning and packaging of all services (PT, classes, wellness, cafeteria) to maximize both member value and commercial return. <br>• Stay closely connected to the member experience — using data, feedback, and direct insight to identify what drives satisfaction, loyalty, and referral. <br> <br>V. Operational Excellence & Standards <br>• Set the operational standards for every department and hold department heads accountable for maintaining them. <br>• Establish and enforce non-negotiable standards across member experience, facility condition, health and safety, and team conduct. <br>• Review operational performance reports, KPI dashboards, and system data regularly — identifying trends, anomalies, and areas requiring intervention. <br>• Ensure all compliance obligations are met including operational licenses, in

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Result of Service<br>ULTIMATE RESULT OF SERVICE · The report prepared should be in Arabic in electronic format. · Minimum report submitted should not be less than 30 pages minimum. · The report must be supported by reliable figures and numbers. · A 2 to 4 pages executive summary of the report. · Final National Open-Source Software Policy, with annexes and an implementation roadmap. The completed parts should be edited and saved in MS-Word (*.docx file) or an alternate compatible format. PDF format will not be accepted. It should include a table of contents to be automatically updated followed by a list of all tables and figures. The various parts should be submitted in electronic form and sent to the email address of the designated focal point. Attention is kindly drawn to the need to ensure that the final draft of the outputs be thoroughly reviewed prior to submission and to indicate the sources of tables and diagrams. References to reports and other substantive material should be clearly indicated within the text and noted at the end. It is also essential to send, with the completed output, photocopies or scans of at least the first page of books, reports and bulletins, used as reference material as well as copies of the pages quoted. The content of the generated document shall be the sole property of ESCWA. The content cannot and must not be presented, discussed or published by the consultant without the express authorization of ESCWA and MoTDE. The consultant shall keep in mind that UN-ESCWA routinely checks all deliverables for plagiarism, using readily available electronic tools. All previously published content, even if written by the selected consultant, must be clearly referenced where required within the text and end-noted at the end of the study. The report submitted by the consultant must not contain quoted and/or previously published text equalling more than 20 per cent of the total number of pages. The consultant shall not publish or announce or reveal the content of the report, partly or entirely, on social media or any other public channel, without ESCWA and MoTDE permission.<br> Work Location<br>Remote<br> Expected duration<br>16 weeks<br> Duties and Responsibilities<br>I. GENERAL SCOPE Open-source software policies provide a strategic framework governing how public institutions assess, procure, use, develop, reuse and share software whose source code can be inspected, modified and redistributed under an appropriate open licence. Their importance for sustainable development extends well beyond the possibility of avoiding licence fees. When properly implemented, such policies can reduce the duplication of public investments, facilitate interoperability among government systems, increase transparency and auditability, enable solutions to be adapted to local languages and needs, and reduce excessive dependence on individual technology suppliers. They can also allow governments, universities, local companies and civil society organizations to collaborate on shared digital solutions, thereby strengthening national technological capabilities, creating opportunities for small and medium-sized enterprises and supporting local digital employment. Open-source software solutions are particularly relevant to lower- and middle-income and crisis-affected countries because they can be reused and adapted rather than developed repeatedly from the beginning. The United Nations recognizes open-source software as an important category of digital public goods and calls for greater investment in such goods to advance the Sustainable Development Goals1. In this sense, open-source policies can contribute directly to SDG 9 on innovation and resilient infrastructure, SDG 16 on effective, accountable and inclusive institutions, and SDG 17 on partnerships, while also supporting digital services in health, education, social protection, agriculture and local government. Nevertheless, open-source adoption should not be treated as an automatic or purely cost-saving choice. Effective policies should address total cost of ownership, cybersecurity, software maintenance, licensing compliance, accessibility, data protection, documentation, technical support and long-term community governance. Several governments have institutionalized these principles. The European Commission’s Open Source Software Strategy promotes a “Think Open” approach through which European institutions are encouraged to use, share and contribute to open-source solutions, increase software reuse and strengthen technological control and collaboration across administrations. France has established a dedicated government open-source function, the code.gouv.fr platform and the Socle Interministériel de Logiciels Libres, a reference catalogue of open-source software recommended for use across the public administration. Within the Arab region, Saudi Arabia’s Digital Government Authority published a Free and Open-Source Government Software Strategy and an implementation guideline aimed at improving technology leadership, increasing efficiency in government IT spending, encouraging software and source-code reuse, and supporting the growth of the national digital economy. Egypt has also, since several years, adopted a national strategy supporting free and open-source software, while the Software Engineering Competence Center under the Information Technology Industry Development Agency serves as the government’s focal point for this field. For Palestine, an open-source software policy could become an important instrument for building affordable, resilient and nationally sustainable digital government. In a context of severe fiscal constraints and service-delivery arrangements, the systematic reuse of secure and proven software components could help reduce repeated development and licensing expenditure, while improving interoperability among ministries, municipalities and public institutions. Furthermore, requiring donor-funded digital projects to use open standards, provide adequate documentation and consider publication under suitable open-source licences could improve national ownership and prevent isolated systems from being abandoned after project financing ends. These benefits would require a phased implementation model based on an inventory of existing systems, open and interoperable technical standards, procurement rules that evaluate open-source and proprietary options fairly, security and privacy assessments, capacity-building programmes, and a central open-source programme office or coordination unit responsible for governance, licensing, reuse and sustainable maintenance. The United Nations is involved in enhancing the use of emerging technologies for sustainable development. In September 2024 during the Summit of the Future, world leaders adopted the Pact for the Future and its annexes: the Global Digital Compact (GDC) and Declaration on Future Generations. The GDC4 mandates UN Regional Commissions to provide support to Member States to advance digital transformation. Most recently, the Ministry of Telecoms and Digital Economy (MoTDE) in Palestine requested UN-ESCWA’s assistance to develop the national policy for open source software. The provision of this advisory service is the subject of these terms of reference. DUTIES AND RESPONSIBILITIES The consultant shall propose to the designated ESCWA focal point a detailed version of the report outline. The proposed report should include the following sections: (1) Review best regional and international practices on Open-Source software policies, strategies and frameworks (at least 2 international and 2 regional practices); (2) Analyse the different existing policies and frameworks related to digital technologies in Palestine; (3) Review and further develop the draft National Open-Source Software Policy, including its technical annexes on Application Programming Interfaces (APIs) and Cloud Computing, ensuring consistency between the main policy and its annexes and alignment with relevant national, regional and international good practices (4) Conduct interviews with the various stakeholders and summarize their remarks and observations, including representatives of public and private sectors to better capture the needs of all segments of society; (5) Suggest a draft policy based on international and regional practices, the background doc and the conducted interviews/meetings; (6) Present the draft policy in a consultative workshop/meeting. (7) Update the policy based on received comments from ESCWA, MoTDE and other stakeholders participating in the workshop. ESCWA promotes gender equality and integration of youth through its publications and therefore the consultant should pay attention, with the help of ESCWA staff, to gender considerations and youth dimension throughout the research work and thereby ensure that the narrative language should be gender sensitive.<br> Qualifications/special skills<br>An advanced university degree in digital technologies, software engineering or a related field is required; a Ph.D. is desirable. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed. At least 10 years of professional experience and research in digital technologies/software engineering is required Demonstrated professional experience in open-source governance and licensing, digital-government architecture, API governance and interoperability, cloud governance and procurement, cybersecurity and data protection is desirable.<br> Languages<br>English and French are the working languages of the United Nations Secretariat; and Arabic is a working language of ESCWA. For this position,- Fluency in written and spoken Arabic and English is required. Note: “Fluency” equals a rating of ‘fluent’ in all four areas (speak, read, write, and understand) and “Knowledge of” equals a rating of ‘confident’ in two of the four areas.<br> Additional Information<br>Not available.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br> </div>