Document Controller

<p style="text-align: justify;">&nbsp;</p><p style="text-align: justify;">Job Summary</p><p style="text-align: justify;">&nbsp;</p><p style="text-align: justify;">Responsible for the technical design, engineering, fabrication support, assembly, testing, commissioning, troubleshooting, and optimization of custom-built refrigeration equipment, including bespoke chillers, refrigerated display cabinets, serve-over counters, multideck displays, preparation counters, undercounter refrigeration units, and other heavy-duty commercial kitchen refrigeration systems.</p><p style="text-align: justify;">Ensures that all custom-fabricated refrigeration equipment meets the required technical specifications, cooling performance, temperature requirements, energy-efficiency targets, food-safety considerations, quality standards, and project deadlines.</p><p style="text-align: justify;">The position is responsible for translating client requirements and project drawings into practical refrigeration solutions, selecting appropriate compressors and refrigeration components, developing refrigeration layouts, coordinating with fabrication and production teams, supervising prototype development, and resolving technical issues throughout manufacturing, installation, testing, and commissioning.</p><p style="text-align: justify;">The role also provides technical support to Sales, Projects, Procurement, Production, and Service &amp; Maintenance teams, while continuously improving product reliability, fabrication methods, material utilization, and overall refrigeration performance.</p><p style="text-align: justify;">&nbsp;</p><p style="text-align: justify;">Roles &amp; Responsibilities</p><p style="text-align: justify;">&nbsp;</p><p style="text-align: justify;">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Design, develop, and engineer custom refrigeration systems for heavy-duty commercial kitchen equipment, including bespoke chillers, refrigerated display cabinets, counters, showcases, preparation tables, and other made-to-order refrigeration units.</p><ul><li><p style="text-align: justify;">Select and specify suitable glass types and glazing configurations for refrigerated display cabinets, showcases, multideck displays, and other custom-built refrigeration equipment, considering thermal insulation, heat transfer, condensation prevention, visibility, safety, energy efficiency, and overall product performance.</p></li></ul><p style="text-align: justify;">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Review client requirements, project specifications, equipment schedules, architectural drawings, shop drawings, and site conditions to develop suitable refrigeration solutions.</p><p style="text-align: justify;">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Prepare and review refrigeration system layouts, component specifications, piping arrangements, technical drawings, bills of materials, and fabrication requirements.</p><p style="text-align: justify;">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Calculate cooling loads based on product requirements, ambient conditions, product loading, cabinet dimensions, insulation, air infiltration, door openings, and required operating temperatures.</p><p style="text-align: justify;">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Select, size, and specify suitable compressors, condensers, evaporators, expansion valves, refrigerants, controllers, sensors, fans, filters, driers, solenoid valves, and associated refrigeration components.</p><p style="text-align: justify;">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Determine appropriate refrigeration configurations for chilled displays, freezer displays, remote-condensing systems, self-contained units, and other customized applications.</p><p style="text-align: justify;">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Work closely with fabrication, sheet-metal, stainless-steel, insulation, electrical, and assembly teams to ensure refrigeration systems are integrated correctly into custom-built equipment.</p><p style="text-align: justify;">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Provide technical guidance on cabinet construction, insulation thickness, thermal bridging, evaporator positioning, airflow distribution, drainage, defrost arrangements, and condensation prevention.</p><p style="text-align: justify;">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Develop and improve refrigeration designs, prototypes, and standard product configurations while accommodating customized client requirements.</p><p style="text-align: justify;">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Supervise refrigeration installation, refrigerant piping, brazing, pressure testing, evacuation, refrigerant charging, electrical connections, and system start-up in accordance with applicable safety requirements and manufacturer instructions.</p><p style="text-align: justify;">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Conduct and oversee performance testing to verify pull-down time, temperature stability, cooling capacity, airflow, defrost operation, condensate drainage, compressor performance, and overall system reliability.</p><p style="text-align: justify;">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Diagnose and resolve complex refrigeration faults, including inadequate cooling, high condensing temperatures, evaporator icing, refrigerant leaks, compressor failures, abnormal pressures, excessive energy consumption, and controller-related issues.</p><p style="text-align: justify;">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Perform root-cause analysis of design, fabrication, component-selection, and assembly problems and implement corrective and preventive actions.</p><p style="text-align: justify;">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensure compliance with applicable electrical, refrigeration, environmental, food-safety, and product-safety requirements, including appropriate refrigerant-handling practices.</p><p style="text-align: justify;">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Coordinate with Procurement and suppliers to identify suitable refrigeration components, evaluate technical alternatives, verify compatibility, and control equipment costs without compromising quality.</p><p style="text-align: justify;">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Prepare and maintain technical documentation, including equipment specifications, refrigeration schematics, component schedules, testing reports, commissioning records, operating parameters, and maintenance instructions.</p><p style="text-align: justify;">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Support Sales and Projects teams with technical consultations, feasibility assessments, product specifications, tender submissions, customer clarifications, and customized solution development.</p><p style="text-align: justify;">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Provide technical assistance to installation and Service &amp; Maintenance teams for complex equipment commissioning, troubleshooting, warranty issues, and recurring failures.</p><p style="text-align: justify;">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Evaluate new refrigeration technologies, components, refrigerants, controls, and energy-saving solutions applicable to commercial kitchen equipment.</p><p style="text-align: justify;">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Establish and maintain quality-control procedures for refrigeration assembly, testing, inspection, and final equipment handover.</p><p style="text-align: justify;">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Monitor project timelines, technical quality, material utilization, rework, fabrication defects, and refrigeration performance, implementing improvements where required.</p><p style="text-align: justify;">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Attend technical training programs, manufacturer workshops, and supplier demonstrations, and share relevant knowledge with production, installation, and maintenance personnel.</p><p style="text-align: justify;">&nbsp;</p><p style="text-align: justify;">Remarks</p><p style="text-align: justify;">&nbsp;</p><p style="text-align: justify;">&nbsp;</p><p style="text-align: justify;">Qualifications &amp; Educations</p><p style="text-align: justify;">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Bachelor’s degree or diploma in Mechanical Engineering, Refrigeration or Air Conditioning Engineering, HVAC/R, or a closely related technical discipline; candidates holding a technical diploma with extensive hands-on experience in refrigeration system design, fabrication, assembly, testing, and commissioning may also be considered.</p><p style="text-align: justify;">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; A minimum of five (5) years of relevant experience in commercial refrigeration engineering, preferably with direct involvement in custom-fabricated refrigeration equipment, refrigerated displays, commercial kitchen equipment manufacturing, or bespoke chiller systems.</p><p style="text-align: justify;">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Demonstrated experience in commercial refrigeration applications is essential.</p><p style="text-align: justify;">Skills</p><p style="text-align: justify;">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong knowledge of commercial refrigeration systems, refrigeration cycles, thermodynamics, heat transfer, and cooling-load calculations.</p><p style="text-align: justify;">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Proficiency in refrigeration component selection, sizing, and compatibility assessment.</p><p style="text-align: justify;">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Practical understanding of compressors, condensers, evaporators, expansion devices, refrigerants, refrigeration controls, and electrical components.</p><p style="text-align: justify;">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ability to interpret and prepare engineering drawings, refrigeration schematics, equipment layouts, and bills of materials.</p><p style="text-align: justify;">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Familiarity with CAD software, such as AutoCAD or equivalent engineering design tools.</p><p style="text-align: justify;">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Knowledge of temperature controllers, thermostats, sensors, defrost systems, electronic expansion valves, and refrigeration control logic.</p><p style="text-align: justify;">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong diagnostic, troubleshooting, testing, and root-cause analysis skills.</p><p style="text-align: justify;">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Understanding of stainless-steel fabrication, insulation, cabinet construction, airflow management, and integration of refrigeration systems into customized equipment.</p><p style="text-align: justify;">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Knowledge of refrigeration performance testing, quality assurance, commissioning, and preventive maintenance requirements.</p><p style="text-align: justify;">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong technical documentation, planning, communication, and coordination skills.</p><p style="text-align: justify;">&nbsp;</p><p style="text-align: justify;">&nbsp;</p><p style="text-align: justify;">Abilities</p><p style="text-align: justify;">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ability to independently develop practical refrigeration solutions for customized commercial kitchen equipment.</p><p style="text-align: justify;">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ability to convert client requirements and design concepts into technically sound, manufacturable refrigeration systems.</p><p style="text-align: justify;">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ability to calculate cooling loads and select suitable refrigeration components for different operating conditions and applications.</p><p style="text-align: justify;">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ability to identify and resolve complex refrigeration problems during design, fabrication, assembly, installation, and commissioning.</p><p style="text-align: justify;">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ability to work effectively with production technicians, fabricators, electricians, designers, suppliers, project engineers, and customers.</p><p style="text-align: justify;">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ability to balance refrigeration performance, reliability, energy efficiency, manufacturing feasibility, and project cost.</p><p style="text-align: justify;">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ability to manage multiple customized projects while maintaining technical accuracy and delivery schedules.</p><p style="text-align: justify;">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ability to provide hands-on technical supervision and transfer knowledge to fabrication, installation, and maintenance teams.</p><p style="text-align: justify;">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ability to work independently, exercise sound technical judgment, and recommend design improvements.</p><p style="text-align: justify;">&nbsp;</p><p style="text-align: justify;">Additional Requirements</p><p style="text-align: justify;">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;Willingness to travel within the UAE, GCC, and internationally for site inspections, commissioning, technical training, and supplier coordination.</p><p style="text-align: justify;">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Proficiency in AutoCAD or equivalent technical drawing software is preferred.</p><p style="text-align: justify;">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Experience with ERP systems, engineering documentation platforms, and Microsoft Office applications is an advantage.</p><p style="text-align: justify;">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Familiarity with applicable refrigeration safety standards, refrigerant-handling regulations, and commercial equipment requirements in the UAE and GCC.</p><p style="text-align: justify;">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Experience with energy-efficient refrigeration systems and lower-global-warming-potential refrigerants is an advantage.</p><p style="text-align: justify;">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Practical experience in custom chiller or refrigerated display fabrication is strongly preferred.</p><p style="text-align: justify;">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Experience working with commercial kitchen manufacturers, food-service equipment fabricators, supermarket refrigeration suppliers, or specialist refrigeration contractors is highly desirable.</p><p style="text-align: justify;">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Lebanese nationality is preferred where suitable candidates are available; however, all nationalities will be considered based on relevant experience, technical competency, and suitability for the role.</p><p style="text-align: justify;">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Valid driving licence and relevant professional certifications are an advantage.</p><p style="text-align: justify;">&nbsp;</p><p style="text-align: justify;">Work Environment</p><p style="text-align: justify;">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Primarily based in a commercial kitchen equipment manufacturing, fabrication, or assembly facility, with time allocated to the engineering office and production workshop.</p><p style="text-align: justify;">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Regular interaction with refrigeration technicians, sheet-metal fabricators, electricians, production supervisors, suppliers, and project teams.</p><p style="text-align: justify;">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; May require visits to client premises, commercial kitchens, restaurants, hotels, supermarkets, catering facilities, and project sites.</p><p style="text-align: justify;">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Exposure to air-conditioned offices, manufacturing workshops, fabrication areas, refrigeration testing facilities, and operational commercial kitchen environments.</p><p style="text-align: justify;">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; May involve occasional work in refrigerated rooms, chilled display testing areas, and other temperature-controlled environments.</p><p style="text-align: justify;">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Work may require schedule flexibility to support critical production deadlines, testing, installation, and commissioning activities.</p><p style="text-align: justify;">&nbsp;</p><p style="text-align: justify;">&nbsp;</p><p style="text-align: justify;">Physical Demand</p><p style="text-align: justify;">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ability to stand, walk, and move around manufacturing workshops, equipment assembly areas, and project sites for extended periods.</p><p style="text-align: justify;">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ability to inspect refrigeration equipment, access service compartments, and work in confined or restricted spaces where safe and necessary.</p><p style="text-align: justify;">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ability to handle or assist with the movement of tools, instruments, and refrigeration components in accordance with safe manual-handling procedures.</p><p style="text-align: justify;">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ability to use appropriate testing instruments and hand tools for inspection, troubleshooting, assembly supervision, and commissioning.</p><p style="text-align: justify;">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Adequate vision and hearing, with corrective aids where necessary, to perform technical inspections, read instruments, review drawings, and communicate effectively.</p><p style="text-align: justify;">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ability to work safely around electrical equipment, refrigerants, pressurized systems, hot-work activities, and moving machinery, subject to appropriate training and protective equipment.</p><p style="text-align: justify;">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ability to travel to different project sites and work locations as required.</p>

<p><strong>Overview</strong></p><p>We are seeking a detail-oriented Data Entry and Proofreading Specialist to join our team in Mount Lebanon, Lebanon.&nbsp;</p><p>This entry-level role offers an opportunity to contribute to accurate data management and document quality across various projects.&nbsp;</p><p>You will collaborate with cross-functional teams to ensure data integrity, timely processing, and error-free content that meets our standards.</p><p>&nbsp;</p><p><strong>Key Responsibilities</strong></p><p>&nbsp;</p><ul><li>Enter, update, and maintain data in designated databases and systems with high accuracy.</li><li>Proofread and edit documents for grammar, punctuation, formatting, and consistency.</li><li>Identify and correct data discrepancies, missing information, or duplication issues.</li><li>Follow standardized data entry procedures and quality checks to ensure data integrity.</li><li>Collaborate with team members to clarify data requirements and resolve ambiguities.</li><li>Maintain organized records and provide timely status updates on tasks.</li><li>Assist with data reconciliation and reporting as needed.</li><li>Adhere to data security and confidentiality policies.</li></ul><p>&nbsp;</p><p><strong>Qualifications and Requirements</strong></p><ul><li>High school diploma or equivalent; additional coursework in data entry or language studies is a plus.</li><li>Entry-level experience or internship in data entry, admin support, or proofreading is preferred but not required.</li><li>Strong attention to detail and accuracy in handling large volumes of data.</li><li>Proficient in written and spoken Arabic; strong command of English grammar and spelling.</li><li>Basic computer skills and familiarity with common office software (e.g., MS Word, MS Excel) and data entry tools.</li><li>Ability to manage time effectively, meet deadlines, and work independently as well as as part of a team.</li><li>Good organizational skills and the ability to prioritize tasks in a fast-paced environment.</li></ul><p>&nbsp;</p><p><strong>Required Skills</strong></p><ul><li>Attention to detail</li><li>Typing speed and accuracy</li><li>Proofreading and copy-editing</li><li>Data management and database familiarity</li><li>Problem-solving and critical thinking</li><li>Strong communication and collaboration</li><li>Time management and reliability</li></ul><p>&nbsp;</p><p><strong>Benefits and Perks</strong></p><ul><li>Competitive salary and performance-based incentives</li><li>Opportunity for growth and training in data disciplines</li><li>Supportive team environment with a focus on professional development</li><li>Flexible work arrangements where feasible</li><li>Local benefits in accordance with company policies</li></ul>

About SOFT STM <br>SOFT STM is a technology solutions provider specializing in IT infrastructure, hospitality technology, attendance and access control systems, CCTV surveillance, telecommunications, and integrated business solutions. <br>As part of our continued growth, we are seeking a qualified and motivated Technical Support Engineer / IT Technician to join our technical team and provide professional installation, configuration, maintenance, and technical support services to our clients. <br> <br>Key Responsibilities <br>1. Time Attendance & Access Control Systems <br>• Install, configure, maintain, and troubleshoot biometric and RFID attendance systems. <br>• Configure facial recognition, fingerprint, and card-based attendance devices. <br>• Install and support access control systems, including controllers, card readers, electromagnetic locks, and related accessories. <br>• Integrate attendance devices with attendance management and HR software. <br>• Configure device connectivity using TCP/IP, LAN, Wi-Fi, and cloud-based platforms. <br>• Diagnose hardware, software, connectivity, and synchronization issues. <br> <br>2. CCTV & Surveillance Systems <br>• Install, configure, and maintain IP and analog CCTV systems. <br>• Configure NVRs, DVRs, IP cameras, and video management software. <br>• Perform camera setup, recording configuration, remote viewing, and storage management. <br>• Troubleshoot network connectivity, recording failures, and camera performance issues. <br>• Configure remote access securely and implement appropriate security measures. <br> <br>3. PABX & Telecommunications Systems <br>• Install, configure, and troubleshoot IP-PBX and traditional PABX systems. <br>• Configure SIP extensions, IP phones, VoIP gateways, and SIP trunks. <br>• Manage call routing, IVR, ring groups, call forwarding, and voicemail. <br>• Diagnose VoIP connectivity, registration, and voice-quality issues. <br>• Support the integration of telecommunications systems with existing client networks. <br> <br>4. Installation, Maintenance & Customer Support <br>• Conduct onsite installations, system commissioning, testing, and preventive maintenance. <br>• Respond promptly to client technical support requests and service incidents. <br>• Document technical issues, resolutions, installations, and maintenance activities. <br>• Prepare technical service reports and maintain accurate support records. <br>• Coordinate with suppliers and manufacturers to resolve advanced technical issues. <br>• Provide basic system training and operational guidance to clients. <br>• Ensure service delivery meets company quality standards and agreed response times. <br> <br> <br>Qualifications & Experience <br>• Bachelor's degree or technical diploma in Computer Science, Information Technology, Telecommunications, Electronics, or a related field. <br>• Minimum 3–4 years of hands-on technical experience in similar systems. <br>• Proven experience with time attendance, access control, CCTV, and PABX/VoIP solutions. <br>• Good understanding of IP networking and IT infrastructure. <br>• Experience with biometric attendance devices and attendance management software. <br>• Practical experience installing and troubleshooting CCTV systems and network video recorders. <br>• Knowledge of IP-PBX systems, SIP protocols, and VoIP gateways. <br>• Experience providing onsite and remote customer support. <br>• Good command of English and Arabic, both written and spoken. <br>• Valid driving license and willingness to travel to client sites within Lebanon. <br> <br> <br>Preferred Technical Knowledge <br>Experience with one or more of the following technologies and brands is an advantage: <br>• Attendance & Access Control: ZKTeco, Suprema, Hikvision, and similar biometric solutions. <br>• CCTV: Hikvision, Dahua <br>• PABX & VoIP: Yeastar, Grandstream. <br>• Software Integration: Basic understanding of SQL databases <br> <br> <br>Required Skills & Competencies <br>• Strong troubleshooting and analytical problem-solving abilities. <br>• Ability to work independently and manage multiple technical assignments. <br>• Excellent communication and customer service skills. <br>• Strong organizational skills and attention to detail. <br>• Ability to work under pressure and respond to urgent technical incidents. <br>• Professional attitude, accountability, and commitment to customer satisfaction. <br>• Willingness to learn new technologies and obtain relevant technical certifications. <br> <br> <br>Key Performance Indicators (KPIs) <br>The selected candidate will be evaluated based on: <br>• Technical support response and resolution times. <br>• Successful completion of installations and commissioning activities. <br>• Customer satisfaction and quality of technical service. <br>• Accuracy and completeness of technical documentation. <br>• Preventive maintenance completion and system reliability. <br>• Compliance with company technical procedures and service-level agreements

<p>Main Purpose of the Job The Factory Manufacturing Excellence Manager supports the factory leadership Team to achieve World-Class Manufacturing Excellence by leveraging Manufacturing practices to improve business results in a continuous and sustainable manner. The Factory Manufacturing Excellence Manager consistently drives the implementation of NCE and standards across the factory leading and ensuring the alignment with NCE initiatives with the zone. Key Outputs Strategic plan development and management in the Factory: - Ensures the right cascading of priorities and measures from the Market to the factory. - Defines and embeds NCE projects and initiatives into the Factory objectives and align Factory Leadership Team towards the plan - Establishes Factory governance to ensure that NCE implementation contributes to deliver business results. - Drive effective factory governance (simple) - Prioritize the improvement efforts based on loss analysis - Owns as drives the factory capacity plan for the next 5 years with the best cost and service level. Improvement in overall competence, Leading to empowered and autonomous and engaged people: - Facilitates the FLT to support the factory to achieve their business goals by applying NCE Methodologies. - Facilitates to translate the Market priorities and function priorities into the Factory OMP. - Supports Factory competency building plan that ensures NCE is developing autonomy at all levels of the organization. - Stewards, trains, supports, and coaches the Factory Leadership Team and Local Leadership Teams in Manufacturing competencies (e.g.GA, FI, LVS, AM) and applicable manufacturing standards. - Develops competency of Local Leadership Teams and Factory Leadership Teams, supporting them to apply methodologies to improve and sustain results (e.g. all NCE methodologies, Value Added Activities, Workload studies, etc.). - Supports the sustained competencies in Manufacturing Excellence for the factory Improvement in Manufacturing Excellence results: - Promotes and supports cross-fertilization of Manufacturing best practices, knowledge, standards, and improvements across the factories. - Ensures an overall understanding of the different NCE methodologies (pillars) within the Factory Leadership Team, functions and how they integrate through the NCE implementation plan avoiding silo working. - Conducts specific projects to support results improvement around priorities established by the Factory. - Provides hands-on support to the Local Leadership Teams and Local Operating Teams to accelerate improvement of results (coach by doing with the factory). - Ensures effectiveness of NCE implementation (business results). - Drives pragmatic application of methodologies and tools focusing on delivering results - Understands and ensures together with Factory Cost controller an overall competence of Costing Standards for Manufacturing. - Links with Market Excellence manager within a Market/Category to drive NCE in manufacturing</p><p><strong>Desired Candidate Profile</strong></p><p>Critical Experiences -Factory experience (4 years +), preferable acting as Production/Maintenance Manager or Manufacturing Analyst. -Strong Practical experience in leading and coaching NCE in manufacturing competencies. -Successfully led and developed cross-functional teams. -Experience of program management.</p>

Job Purpose: Reporting to HR & administrative Manager, the HR & Admin coordinator will own day-to-day HR <br>administration, ensuring accurate records, timely completion of recurring processes and responsive employee support. Serve as the first point of contact for routine HR matters, resolving requests within approved policies and escalating exceptions appropriately. Provide CEO calendar and meeting coordination support. <br> <br>Key Accountabilities: <br>▪ Maintain and reconcile attendance and leave records for weekly and monthly paid employees. <br>▪ Follow up on missing punches, absences, discrepancies and outstanding approvals with employees and managers. <br>▪ Prepare verified attendance and payroll inputs within agreed deadlines. <br>▪ Prepare factory performance-pay calculations using approved criteria and validated inputs for management <br>review. <br>▪ Maintain supporting documentation and escalate unresolved discrepancies before payroll cutoff. <br>▪ Publish approved vacancies and maintain recruitment and candidate databases. <br>▪ Screen applications against agreed job requirements and conduct initial telephone or in person screening. <br>▪ Prepare shortlists for review and coordinate interviews, assessments and feedback. <br>▪ Maintain timely candidate communication and follow up on outstanding recruitment actions. <br>▪ Maintain accurate, complete and confidential employee records in the ERP, SharePoint and designated files. <br>▪ Update employee information and track missing documents, relevant expiry dates and required renewals. <br>▪ Coordinate onboarding requirements, documentation, induction schedules and relevant departmental arrangements. <br>▪ Track completion of onboarding and probation-review milestones. <br>▪ Coordinate exit documentation, clearance, asset-return confirmations and required system updates. <br>▪ Act as the first point of contact for routine employee questions and administrative requests. <br>▪ Draft circulars, memos and other employee communications for approval. <br>▪ Prepare warning documentation only under the HR Director’s instructions and approval. <br>▪ Record and report policy deviations; support managers with administrative follow-up. <br>▪ Maintain employee uniform and locker allocation records, coordinating with the relevant operational owners. <br>▪ Coordinate training and employee-event logistics as assigned, subject to core HR priorities. <br>▪ Identify practical improvements to forms, trackers and recurring administrative processes. <br>▪ Coordinate the CEO’s calendar, meeting invitations, confirmations and meeting logistics. <br> <br>Skills, Knowledge & Experience Required <br>▪ Bachelor’s degree in HR, Business Administration or a related field, or equivalent relevant experience. <br>▪ Approximately 3–5 years of practical HR administration experience. <br>▪ Confidentiality, discretion and clear communication. <br>▪ Experience with attendance records, payroll inputs, recruitment coordination and employee documentation. <br>▪ Strong working knowledge of Excel, HR/ERP systems and shared document platforms. <br>▪ Strong written and spoken Arabic and English. <br>▪ Professional, empathetic, respectful with sound judgement

Purpose: Reporting to HR & administrative Manager, the HR & Admin coordinator will own day-to-day HR administration, ensuring accurate records, timely completion of recurring processes and responsive employee support. Serve as the first point of contact for routine HR matters, resolving requests within approved policies and <br>escalating exceptions appropriately. Provide CEO calendar and meeting coordination support. <br> <br>Key Accountabilities: <br>▪ Maintain and reconcile attendance and leave records for weekly and monthly paid employees. <br>▪ Follow up on missing punches, absences, discrepancies and outstanding approvals with employees and managers. <br>▪ Prepare verified attendance and payroll inputs within agreed deadlines. <br>▪ Prepare factory performance-pay calculations using approved criteria and validated inputs for management <br>review. <br>▪ Maintain supporting documentation and escalate unresolved discrepancies before payroll cutoff. <br>▪ Publish approved vacancies and maintain recruitment and candidate databases. <br>▪ Screen applications against agreed job requirements and conduct initial telephone or in person screening. <br>▪ Prepare shortlists for review and coordinate interviews, assessments and feedback. <br>▪ Maintain timely candidate communication and follow up on outstanding recruitment actions. <br>▪ Maintain accurate, complete and confidential employee records in the ERP, SharePoint and designated files. <br>▪ Update employee information and track missing documents, relevant expiry dates and required renewals. <br>▪ Coordinate onboarding requirements, documentation, induction schedules and relevant departmental arrangements. <br>▪ Track completion of onboarding and probation-review milestones. <br>▪ Coordinate exit documentation, clearance, asset-return confirmations and required system updates. <br>▪ Act as the first point of contact for routine employee questions and administrative requests. <br>▪ Draft circulars, memos and other employee communications for approval. <br>▪ Prepare warning documentation only under the HR Director’s instructions and approval. <br>▪ Record and report policy deviations; support managers with administrative follow-up. <br>▪ Maintain employee uniform and locker allocation records, coordinating with the relevant operational owners. <br>▪ Coordinate training and employee-event logistics as assigned, subject to core HR priorities. <br>▪ Identify practical improvements to forms, trackers and recurring administrative processes. <br>▪ Coordinate the CEO’s calendar, meeting invitations, confirmations and meeting logistics. <br>Skills, Knowledge & Experience Required <br>▪ Bachelor’s degree in HR, Business Administration or a related field, or equivalent relevant experience. <br>▪ Approximately 3–5 years of practical HR administration experience. <br>▪ Confidentiality, discretion and clear communication. <br>▪ Experience with attendance records, payroll inputs, recruitment coordination and employee documentation. <br>▪ Strong working knowledge of Excel, HR/ERP systems and shared document platforms. <br>▪ Strong written and spoken Arabic and English. <br>▪ Professional, empathetic, respectful with sound judgement

<p> <strong>Job Overview</strong> </p> <p> <strong>Responsible for managing the overall operations of the stores and warehouses within the assigned area, ensuring smooth operations, achievement of KPIs and compliance with company standards. The role also drives process improvement, new ways of working, system enhancements, and operational efficiency.</strong> </p> <p> </p> <p> <strong>Role and Responsibilities</strong> </p> <ol> <li>Assists preparing the stores ahead of their launch, ensuring all required operational requirements are considered.</li> <li>Manages the warehouses and stores related to his/her area, ensuring smooth operations, proper utilization of resources, business continuity, and achievement of operational objectives.</li> <li>Oversees the operational field processes and their implementation, covering all required store checklists such as cash reconciliation, Freshies treatment, returns, replenishment, FEFO, expiry checking, receiving, damages, transfers, etc., while ensuring compliance with the required standards.</li> <li>Handles, coordinates, and finalizes the cycle counts and stock take operations in his/her area, ensuring proper implementation, investigation of variances, and reasonable results.</li> <li>Reviews and approves the schedules of the Pickers and Dispatchers set by the Warehouse Controller, ensuring manpower coverage is aligned with operational requirements and expected demand.</li> <li>Monitors and enhances the overall order cycle, starting with order processing and ending with delivery, in coordination with Fleet Management, ensuring the required service level, productivity, and operational efficiency are achieved.</li> <li>Coordinates with the Technical departments to standardize operational functions and tasks within the system, provides operational input for system customizations and enhancements, and identifies opportunities for automation.</li> <li>Ensures accurate reporting of activities based on KPIs to monitor performance, results, trends, and progress versus objectives, identifying gaps and taking the required corrective actions.</li> <li>Initiates recruitment of Warehouse Controllers, Assistant Warehouse Controllers, Pickers, and other required operational positions related to the warehouses of his/her area, supports the selection, onboarding, shadowing, and training of subordinates, and oversees the freelancer workforce and payroll cycle.</li> <li>Coordinates with the Accounting Department to solve sales order discrepancies, including open orders, cancelled orders, etc., ensuring proper follow-up and closure.</li> <li>Handles and resolves operational issues with other stakeholders, including Marketing, Demand Planning, Commercial, HR, Fleet, Technical, etc., related to his/her area, ensuring proper coordination and timely resolution.</li> <li>Oversees the consumables requirements for all stores related to his/her area, ensuring proper planning, availability, utilization, and replenishment.</li> <li>Assists the Head of Operations in setting, reviewing, and improving operational policies, procedures, SOPs, and standards, while proposing new processes and ways of working based on operational needs.</li> <li>Assists in procurement tasks when required and provides operational input for assets, equipment, consumables, and other operational requirements.</li> <li>Continuously reviews existing operational processes and identifies opportunities to simplify, standardize, automate, or improve them.</li> <li>Proposes and develops new operational processes and creative solutions in response to business growth, operational challenges, customer requirements, and changes in the operating model.</li> <li>Participates in pilot projects and trials for new processes, systems, equipment, and operational concepts, evaluates the results, and recommends improvements before wider implementation.</li> <li>Identifies best practices and successful operational solutions within the area and drives their standardization and implementation across other stores where applicable.</li> <li>Reviews future operational requirements related to manpower, storage capacity, equipment, systems, infrastructure, and other resources based on business growth and expected demand, while identifying opportunities to improve productivity and control operational costs.</li> <li>Performs other duties as assigned, including supporting new business initiatives and projects, identifying opportunities for innovation and continuous improvement, and providing recommendations to the Head of Operations regarding operational performance, risks, resources, and new ways of working.Company Description</li></ol><p><strong>Desired Candidate Profile</strong></p><p> <strong>Qualifications Requirements</strong> </p> <p> 8 to 12 years of experience in a similar role</p> <p> Bachelor s Degree in Business Administration or any equivalent degree</p>

A reputable company is looking for an organized, professional, and service-oriented HR Assistant to provide administrative and secretarial support to the Human Resources Department. <br> <br>The role is ideal for someone who enjoys organization, communication, coordination, and supporting the day-to-day activities of a busy HR department. <br> <br>Key Responsibilities <br>Provide daily administrative and secretarial support to the HR Department. <br>Manage incoming phone calls, emails, visitors, and general HR inquiries and direct them appropriately. <br>Welcome employees, candidates, and walk-in applicants in a professional manner. <br>Coordinate meetings, appointments, documents, and follow-ups for the HR Department. <br>Prepare, type, format, scan, copy, and organize HR correspondence, letters, reports, and other documents. <br>Maintain an organized filing and document-control system for HR records and correspondence. <br>Create and maintain new employee files and ensure that required documents are properly filed and kept confidential. <br>Receive, register, and distribute incoming and outgoing documents and internal courier. <br>Maintain an updated reference and tracking list for HR correspondence and documents. <br>Support the preparation and follow-up of attendance, lateness, absence, leave, and medical documentation. <br>Follow up with employees and departments when documents, signatures, or information are required. <br>Assist the HR team with general coordination and administrative requirements as needed. <br>Handle employee and company information with a high level of confidentiality and discretion. <br> <br>Qualifications & Experience <br>Bachelor's degree in Business Administration, Public Administration, Human Resources, or a related field. <br>0–1 year of experience in an administrative, secretarial, office support, or HR-related role. <br>Fresh graduates with strong organizational and communication skills are encouraged to apply. <br> <br>Who We Are Looking For <br> <br>We are looking for someone who is organized, dependable, pleasant, attentive to detail, and proactive. The successful candidate should enjoy providing administrative support, coordinating activities, keeping documents and information organized, and ensuring the HR Department operates smoothly on a daily basis

Job Purpose <br>Ensuring students’ academic success and supporting them in reaching their full potential by effectively implementing the SABIS® curriculum and philosophy, and by consistently applying the SABIS® teaching methods. <br> <br>Key Responsibilities: <br>Teaching classes using provided lesson plans (may also be asked to develop such plans based on the provided pacing charts as relevant and needed) for assigned subject(s) to ensure proper application of the SABIS® point system. <br>Marking exams related to the taught subject in accordance with the schedule and material provided by the department. <br>Discussing student disciplinary and academic performance concerns with the Academic Quality Controller (AQC) and Head of Department (HOD), as needed. <br>Implementing the SABIS® Point System to ensure an environment conducive to learning in the classroom. <br>Proctoring exams as required, ensuring an adequate and properly managed test environment. <br>Providing support, guidance, and motivation to academically low-performing students to help them improve and achieve their full potential. <br>Developing and/or following up on external exams preparation by going through previous exams as planned in the structured revision schedule, when applicable to specific grade levels. <br>Assisting with additional school duties as assigned, including testing students, substituting for absent teachers, organizing students for lunches and buses, controlling crowd and traffic, and other administrative tasks. <br>Preparing and participating in student life activities and events such as but not limited to art, open houses, and physical education, in coordination with the Student Life Coordinator (SLC). <br>Attending training sessions when needed and as requested by the school management to enhance the understanding of the SABIS® system and improve the overall students’ performance. <br>Performing other related tasks or projects as they arise and as delegated by the School Management. <br>Ideal Requirements: <br>Bachelor’s Degree in Education or in a related field <br>English Proficient <br>A minimum of 1 year of teaching experience <br>Accountability and Taking Ownership <br>Professional Behavior and Ethical Conduct <br>Delivering Results <br>Continuous Learning and Improvement <br>Job Knowledge and Technical Skills <br>Teamwork <br>Communication <br>Flexibility and Adaptability <br>Managing Time and Priorities <br>Employment Requirements: <br>Must meet all employment requirements including, but not limited to, country and local education and certification requirements, reference checks, and criminal background checks. <br> <br>Additional details about this position will only be provided to shortlisted candidates

Responsibilities: <br> <br>-Review Received Design Drawings. <br>-Identify list of materials. <br>-Describe the different types of materials used in construction projects. <br>-Coordination of work <br>-Preparation of architectural and civil specifications. <br>-Review specification documents <br>-Compile specification documents (all trades). <br>-Prepare specification document for submission. <br>-Prepare bill of quantities and method of measurement. <br>-Compile BOQ documents (all trades). <br>-Review BOQ and compare against specifications. <br>-Support quantity take-off and prepare calculation sheets. <br> <br>Qualifications: <br> <br>-Bachelor's degree in civil engineering. <br>-10 years of work experience as a civil engineer. <br>-Understanding of construction, materials, pricing, and industry <br>-Proficient in computer skills and Microsoft Office Suite. <br>-In-depth understanding of AutoCAD and Revit software. <br>-Ability to complete tasks with accuracy and with strong attention to detail. <br>-Ability to work effectively within a collaborative team environment. <br>-Strong analytical, oral and written communication skills with the ability to build quick report with all levels of employees, clients, consultants and vendors. <br>-Practical knowledge of general architectural practice including programming, site planning, civil, structural, mechanical and electrical engineering <br>-Living in Khaldeh or nearby suburbs. <br> <br> <br>For Interested Candidates, kindly fill the application form on below link. <br>https://career.specitas.com/

Responsibilities: <br> <br>-Review received design drawings. <br>-Identify list of materials. <br>-Describe the different types of materials used in construction projects. <br>-Coordination of work <br>-Preparation of architectural and civil specifications. <br>-Review specification documents <br>-Compile specification documents (all trades). <br>-Prepare specification document for submission. <br>-Prepare bill of quantities and method of measurement. <br>-Compile BOQ documents (all trades). <br>-Review BOQ and compare against specifications. <br>-Support quantity take-off and prepare calculation sheets. <br> <br>Qualifications: <br> <br>-Bachelor's degree in architecture. <br>-10 years of work experience as an Architect. <br>-Understanding of construction, materials, pricing, and industry <br>-Proficient in computer skills and Microsoft Office Suite <br>-In-depth understanding of AutoCAD and Revit software. <br>-Ability to complete tasks with accuracy and with strong attention to detail. <br>-Ability to work effectively within a collaborative team environment. <br>-Strong analytical, oral and written communication skills with the ability to build quick report with all levels of employees, clients, consultants and vendors. <br>-Practical knowledge of general architectural practice including programming, site planning, civil, structural, mechanical and electrical engineering <br>-Living in Khaldeh or nearby suburbs <br> <br>For Interested Candidates, kindly fill the application form on below link. <br>https://career.specitas.com/

**Administration Coordinator – Corporate Documentation & Compliance** <br>We're looking for an organized professional to manage our corporate documentation, legal files, licenses, and compliance tracking across multiple entities. You'll monitor document expiries, coordinate renewals with government authorities, maintain employee records, and support our HR and general administration needs. This is a detail-oriented role requiring strong organizational skills, MS Office proficiency, and the ability to juggle multiple deadlines. **Must be a resident of Maten or Keserwan.** Bachelor's degree in HR/Business Admin and 2–4 years of relevant experience required

Personal Assistant & Administrative Assistant <br> <br>We are seeking an organized and proactive Personal & Administrative Assistant to provide direct support to the CEO while assisting with daily administrative and office operations. <br> <br>Requirements: <br>Bachelor’s degree in Business Administration, Management, or a related field preferred. <br>2–4 years of experience in administration, personal/executive assistance, or a similar role. <br>Proficiency in Microsoft Office. <br>Strong organizational, communication, follow-up, and multitasking skills. <br>Experience in executive support, office operations, procurement, and document management is an advantage. <br>High level of professionalism, discretion, and confidentiality. <br> <br>Apply by sending your CV to: hrexecutive@xportbng.com

<p>Respond to incoming calls, emails, and inquiries professionally and promptly. Provide clear and helpful responses while addressing questions and requests. Review and qualify incoming inquiries, gather project details, and coordinate calls with the appropriate team members when further discussion is needed. Maintain accurate records of inquiries, communications, and follow-up activities. Assist with administrative tasks, document preparation, and maintaining organized records.</p><p><strong>Desired Candidate Profile</strong></p><p>2+ years of experience in customer service, client support, or a related field is preferred. Strong communication and interpersonal skills. Professional, organized, and customer-focused approach. Ability to listen, understand needs, and handle inquiries effectively. Fluent in English.</p>

المهام الرئيسية: <br> <br>قيادة شاحنة 10 طن وتوصيل البضائع بأمان وفي الوقت المحدد. <br>تحميل وتنزيل البضائع والتأكد من سلامتها <br>الالتزام بخطوط السير ومواعيد التسليم <br>المحافظة على نظافة الشاحنة وحالتها التشغيلية <br>التأكد من مستندات وتسليمات الطلبات <br>الالتزام بقواعد السلامة والمرور وإجراءات الشرك <br> <br>المتطلبات: <br>خبرة سابقة في قيادة شاحنات 10 طن. <br>رخصة قيادة مناسبة وسارية المفعول. <br>معرفة جيدة بالطرق والمناطق. <br>الالتزام والانضباط وحسن التعامل. <br>القدرة على العمل تحت الضغط. <br> <br>للتقديم: يرجى إرسال السيرة الذاتية مع ذكر الخبرة السابقة ونوع رخصة القيادة على الرقم التالي: <br>70-571 706

Company Overview: <br>Forward Mena is a non-for-profit organization aiming to develop the digital skillset of people from all backgrounds to fulfill the jobs of today and tomorrow. It supports the new generation of educational programs in testing and developing their curriculum, sourcing participants and scaling. Forward MENA implements its projects with the support of major international agencies and donors. <br>Role Overview <br>We are hiring an Employer Partnership Manager to build and manage relationships with employers across Lebanon and relevant regional markets. The role leads employer engagement from initial outreach and needs assessment through partnership development, ongoing account management, and talent placement opportunities. <br>As a key point of contact for HR representatives, founders, and business leaders, you will learn about employers’ workforce needs and connect them with Forward MENA’s programs and talent placement services. You will work closely with internal Programs and Career Services teams to create opportunities for participants, strengthen employer partnerships, and bring market insights into the design of training programs. <br>This role suits someone with experience in business management, business development, or partnerships in education, skills development, or a related sector or someone with a background in HR, recruitment, or talent placement services. The successful candidate will be comfortable building relationships, communicating with decision-makers, and following through on shared goals. <br>Key Responsibilities <br>1. Employer Outreach and Partnership Development <br>• Identify and map target employers in Lebanon, with a focus on technology, digital, and other sectors hiring for relevant skills. <br>• Build and maintain a prioritized pipeline of prospective employer partners. <br>• Engage founders, CEOs, HR and talent leads, and business unit heads through direct outreach, referrals, professional networks, and events. <br>• Introduce Forward MENA and nammiskills to employers, explaining the value of its partnership and talent placement services. <br>• Hold discovery meetings to understand employers’ hiring plans, skills needs, and potential areas for collaboration. <br>• Develop and formalize partnerships through MoUs or partnership agreements, and onboard new partners to the platform. <br>2. Partnership and Account Management <br>• Manage a portfolio of employer relationships and serve as each partner’s main point of contact within Forward MENA. <br>• Build and maintain strong relationships with HR representatives, founders, and business leaders in Lebanon and abroad. <br>• Develop partnerships over time, encouraging repeat job and internship postings, participation in employer events, and co-designed training. <br>• Hold regular partner check-ins and account reviews to understand changing needs and identify opportunities to deepen collaboration. <br>• Follow up after placements to support partner satisfaction, retention, referrals, and future opportunities. <br>3. Employer Needs and Talent Placement Coordination <br>• Collect and document employers’ hiring needs, including roles, required skills, candidate profiles, timelines, and hiring volumes. <br>• Translate employer requirements into clear and timely job and internship postings on the platform. <br>• Coordinate with the Programs and Career Services teams to identify and share suitable candidates from the Forward MENA talent pool. <br>• Support the hiring process by following up with employers and candidates and addressing questions or issues. <br>• Track placement outcomes and use feedback to improve the partnership and placement process. <br>4. Market Intelligence and Program Alignment <br>• Stay informed about hiring trends, in-demand roles, and skills needs in the Lebanese and regional job markets. <br>• Share employer feedback with internal teams to inform training priorities, curriculum development, and participant sourcing. <br>• Identify where the talent pool meets employer expectations and where additional preparation may be needed. <br>• Contribute to periodic job market trends reports using employer conversations, candidate outcomes, and job posting data. <br>5. Partner Experience and Satisfaction <br>• Monitor the quality and relevance of candidate referrals and the overall employer experience. <br>• Gather employer feedback through surveys and follow-up conversations. <br>• Share feedback and recommendations with the team to improve partnership services and placement processes. <br>• Respond to partner concerns promptly and help resolve issues. <br>6. Events and Representation <br>• Represent Forward MENA at career fairs, industry events, and business networking opportunities. <br>• Present Forward MENA’s work and services to employers, students, and job seekers. <br>• Co-organize employer-facing events, including employer information sessions and recruitment days, with the Programs team. <br>7. Reporting, CRM, and Data Management <br>• Keep the CRM complete and up to date, tracking the partnership journey from fir

A reputable Intenrational Company in Beirut is seeking an Internal Audit Manager. <br>The Internal Audit Manager will be responsible for leading the internal audit function. S/he will be responsible for establishing audit strategies and action plans that align with the company’s vision and goals, ensuring effective monitoring of the internal control system. <br> <br>The Internal Audit Manager will propose the scope and contents of the General Audit Plan, including assurance and consulting activities, and ensure its efficient and timely execution. S/he will advise on and support the improvement and monitoring of the internal control system, and report any irregularities identified during audits to the management and relevant authorities, as necessary. <br> <br> <br>RESPONSIBILITIES: <br> <br>Perform and control the full audit cycle including risk management and control management over operations’ effectiveness, financial reliability and compliance with all applicable directives and regulations. <br>Determine internal audit scope and develop annual plans. <br>Obtain, analyze and evaluate accounting documentation, previous reports, data, flowcharts etc. <br>Prepare and present reports that reflect audit results and document process. <br>Act as an objective source of independent advice to ensure validity, legality and goal achievement. <br>Identify loopholes and recommend risk aversion measures and cost savings. <br>Maintain open communication with management. <br>Document process and regularly prepare audit findings memorandum. <br>Conduct follow-up audits to monitor management’s interventions. <br>Engage to continuous knowledge development regarding sector’s rules, regulations, best practices, tools, techniques and performance standards. <br>Give clear, professional and objective advice. <br>Report on what is found, without fear or favor. <br>Demonstrate integrity to staff and others in the organization. <br>Exercise sound judgement in identifying weaknesses in the organization’s control environment and a balanced view on how significant these are. <br>Work positively and constructively, influencing the leadership team, and others to ensure the IA Manager’s recommendations are implemented. <br>Serve as a role model, showing resilience, professionalism, and high ethical standards. <br>Provide leadership by giving practical examples of good governance that will inspire others. <br>Deploy effective facilitating and negotiating skills. <br>Build and demonstrate commitment to supporting continuous improvement of the organization. <br>Network effectively raises the profile and status of internal audit. <br>Adopt a flexible style, being able to collaborate, advise and challenge as appropriate. <br>Build productive professional relationships both internally and externally. <br>Be seen to be objective and independent but also pragmatic where appropriate. <br>Lead and direct an internal audit service that is resourced appropriately, sufficiently and effectively. <br>Demonstrate leadership and be an ambassador for internal audit. <br>Create, communicate and implement a vision for the internal audit service. <br>Create a customer-focused internal audit service. <br>Establish an open culture, built on effective coaching and a constructive approach. <br>Promote effective communication within internal audit, across the broader organization and with external stakeholders. <br>Manage and coach staff effectively. <br>Comply with professional standards and corporate policies, values and ethics. <br>Require the highest standards of ethics and standards within internal audit based on the principles of integrity, objectivity, competence and confidentiality. <br> <br>REQUIRED SKILLS AND QUALIFICATIONS: <br> <br>Minimum of 5 years of experience in a similar role, preferably within the shipping or logistics industry. <br>Demonstrate strong communication, management, influencing, and consulting skills. <br>Understand and have experience in strategic objective setting and management. <br>Possess knowledge of the internal audit and regulatory environment applicable to the shipping and logistics industry and operations. <br>Demonstrate a comprehensive understanding of governance, risk management, and internal control. <br>Undertake continuous development and gain relevant experience to understand the organization’s full range of activities and processes

Accountant <br> <br>Location: Jbeil | Full-Time <br> <br>We are looking for a detail-oriented Accountant to manage daily accounting operations, payroll administration, financial records, and administrative support. This role is ideal for someone who is organized, analytical, and comfortable handling both accounting and operational administrative responsibilities. <br> <br>Key Responsibilities <br> <br>Record invoices, journal entries, receipts, payments, and sales transactions in the accounting system. <br>Prepare and reconcile supplier statements, trial balances, bank records, and financial reports. <br>Process monthly payroll, salaries, payslips, and employee compensation records. <br>Prepare and follow up on CNSS, NSSF, employee insurance, and government-related documentation. <br>Maintain accounting files, employee records, legal documents, and ensure timely renewals. <br>Monitor expense reports, petty cash, attendance, leave records, and supporting administrative documentation. <br>Assist with inventory of office supplies, document management, scanning, filing, and general administrative tasks. <br>Support management with financial reporting, reconciliations, and day-to-day operational coordination. <br> <br>Requirements <br> <br>Bachelor's degree in Accounting, BT/TS/LT in Accounting. <br>Minimum 3 years of accounting experience. <br>Strong knowledge of accounting principles, payroll processing, and financial reconciliations. <br>Proficiency in Microsoft Excel and accounting software. <br>Experience with payroll, CNSS, and government administrative procedures is an advantage. <br>Administrative experience is a plus. <br>Excellent organizational skills with strong attention to detail. <br>Ability to manage confidential information and prioritize multiple tasks. <br>Arabic fluency required; working English is a plus

About the Role <br> <br>We are looking for a Senior SQL Server DBA to own the reliability, performance, security and availability of our Microsoft SQL Server estate. You will be the technical authority on our database platform, working closely with application developers, DevOps, security and data teams. You will design resilient architectures, resolve complex performance issues, and raise the bar on how we operate databases in production. <br> <br>Key Responsibilities <br> <br>Platform ownership and architecture <br> <br>Design, deploy and maintain SQL Server instances (virtualized and cloud only) across production and non-production environments. <br>Architect and manage high availability and disaster recovery solutions: Always On Availability Groups, Failover Cluster Instances, log shipping and replication. <br>Define standards for database design, naming, indexing, partitioning and capacity planning. <br> <br>Performance and reliability <br> <br>Proactively monitor and tune performance: execution plans, indexing strategy, statistics, wait stats, blocking and deadlocks, Query Store. <br>Lead root cause analysis for production incidents and produce clear post-incident reports. <br>Perform capacity planning and forecast storage, memory and compute needs. <br> <br>Backup, recovery and continuity <br> <br>Own backup and restore strategy, including regular restore testing and documented RPO/RTO targets. <br>Run and improve DR drills. <br> <br>Security and compliance <br> <br>Implement and audit access controls, encryption (TDE, Always Encrypted, TLS), auditing and least-privilege principles. <br>Support compliance requirements such as ISO 27001, SOC 2, GDPR and PCI-DSS, as applicable. <br>Manage patching, cumulative updates and version upgrades with minimal downtime. <br> <br>Automation and DevOps <br> <br>Automate routine tasks using PowerShell, T-SQL and tools such as dbatools. <br>Support CI/CD for database changes (schema versioning, migration tools, code review for SQL). <br>Contribute to infrastructure-as-code and monitoring/alerting standards. <br> <br>Collaboration and leadership <br> <br>Review database changes from developers and advise on schema design and query optimization. <br>Mentor junior DBAs and engineers; document runbooks and best practices. <br>Participate in an on-call rotation for critical production systems. <br>Support migrations to cloud platforms (Azure SQL Managed Instance, Azure SQL Database, SQL Server on AWS/Azure VMs) where relevant. <br>Good knowledge of SLQ Server replication features is necessary <br> <br>Required Qualifications <br> <br>7+ years of hands-on experience administering SQL Server in production, including at least 2 years in a senior or lead capacity. <br>Deep expertise in T-SQL, query tuning, indexing and execution plan analysis. <br>Proven experience with Always On Availability Groups, clustering, backup/restore and DR planning. <br>Strong knowledge of SQL Server internals: storage engine, memory management, locking and latching, tempdb. <br>Experience with SQL Server 2016 or later, ideally 2019/2022. <br>Strong PowerShell scripting skills. <br>Experience with monitoring tools (e.g. SolarWinds DPA, Redgate SQL Monitor, Idera, Prometheus/Grafana, or equivalent). <br>Solid understanding of database security and compliance practices. <br>Excellent communication skills in English; ability to explain technical risk to non-technical stakeholders. <br> <br>Preferred Qualifications <br> <br>Microsoft certifications such as Azure Database Administrator Associate (DP-300) or equivalent. <br>Experience with Azure SQL, AWS RDS for SQL Server, or hybrid architectures. <br>Experience with SSIS, SSRS or SSAS administration. <br>Familiarity with other platforms (PostgreSQL, Oracle, MySQL) and with NoSQL concepts. <br>Experience with Git, Azure DevOps or similar CI/CD tooling, and infrastructure as code (Terraform, Bicep, Ansible). <br>Experience with large-scale or high-transaction systems (multi-terabyte databases, 24/7 operations)

Aspire Software is looking for a Software Application Support to join our team in Lebanon.</p> <p>Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p> <h4>About the role:</h4> <p>The Document Engineer is responsible for the creation, programming, testing, troubleshooting, and quality of client-facing proposals, contracts, reports, and other documents used within the WeSuite platform.</p> <p>In this role, you will work from clearly defined project scope and requirements provided by Project Management and will translate those requirements into accurate, professional deliverables. Document Engineers also support Project Managers during client interactions where technical expertise is required.</p> <p>The ideal candidate does not simply complete assigned tasks; they enjoy solving complex technical problems, learning new technologies, working with data, and finding more efficient ways to complete work. An applicant who combines technical ability, precision, curiosity, and a commitment to quality will excel in this role. As WeSuite increasingly utilizes AI-assisted development and automation tools, the Document Engineer is expected to actively use these technologies to improve quality, accelerate troubleshooting, reduce repetitive work, and develop better solutions.</p> <p>Strong attention to detail is essential, because the software generates legally binding proposals and contracts. This includes carefully reviewing document formatting and presentation, verifying data and calculations, testing conditional logic, identifying inconsistencies, and ensuring the final product looks professional and functions correctly before being presented to the client.</p> <h4>Responsibilities</h4> <ul> <li>Create, configure, and program client proposals, contracts, reports, and other custom documents using WeSuite's Document Editor and related technologies.</li> <li>Translate project scope, specifications, examples, and client requirements into technically accurate document solutions.</li> <li>Maintain exceptional attention to detail throughout the document-development process, including visual presentation, data accuracy, and overall professional appearance.</li> <li>Test document output using multiple scenarios within WeSuite applications.</li> <li>Troubleshoot data, configuration, and application issues to help determine root cause.</li> <li>Clearly document software defects and technical findings for escalation to Quality Assurance or Development when required.</li> <li>Actively utilize AI assistance to generate or improve code, automate repetitive tasks, and increase the speed and quality of delivery.</li> <li>Identify opportunities for automation and reusable solutions.</li> <li>Develop standards and best practices that improve the efficiency of future document projects.</li> <li>Work closely with Project Managers to provide estimates and status updates, and to identify risks.</li> <li>Support Project Managers during client meetings when deeper technical expertise is necessary.</li> <li>Assist Client Support with the investigation and resolution of document-related issues.</li> <li>Collaborate with Quality Assurance, Development, and other resources as needed.</li> <li>Develop and maintain expert-level knowledge of WeSuite software, configuration, document capabilities, data structures, tools, and related systems.</li> <li>Create internal technical documentation and Knowledge Base content that helps other team members understand document features, troubleshooting techniques, and best practices.</li> </ul> <h4>Requirements</h4> <p>Candidates should have experience with, or the ability to quickly develop proficiency in, the following:</p> <ul> <li>Microsoft SQL Server (queries, views, stored procedures, and performance tuning)</li> <li>Relational databases and data relationships</li> <li>C# (conditional logic, formulas, and expressions)</li> <li>HTML</li> <li>Crystal Reports or comparable reporting technologies</li> <li>Microsoft Windows environments</li> <li>Microsoft Excel and Word</li> <li>Enterprise software applications</li> <li>Application troubleshooting</li> <li>Data analysis and validation</li> <li>AI-assisted development and productivity tools</li> </ul> <h4>Nice to have</h4> <ul> <li>Experience accessing and working within cloud-hosted environments, such as AWS EC2 instances, via remote desktop (RDP)</li> <li>Experience with Monday.com, Zendesk, or similar project-management and support platforms</li> </ul>