Document Controller - Beirut Lebanon

<p>We are seeking a fluent Spanish speaker to join our Technical Support team. This is a full-time, office-based position supporting Spanish-speaking clients in the online gaming and betting industry. The role is entirely email-based, with no phone calls required. The successful candidate will respond to clients using prepared scripts and company guidelines, investigate their concerns, provide clear solutions and escalate complex cases when necessary. Key Responsibilities * Respond to Spanish-speaking clients via email * Provide accurate support using approved scripts and procedures * Assist with account, platform and service-related issues * Identify problems and communicate clear solutions * Escalate complex cases to the appropriate department * Document interactions and maintain accurate support records * Follow company procedures and service-quality standards * Protect client information and maintain confidentiality Requirements * Fluent written and spoken Spanish * Good computer and troubleshooting skills * Strong written communication and customer-service skills * Responsible, detail-oriented and solution-focused * Comfortable working rotating 12-hour day and night shifts * Previous technical support or customer-service experience is an advantage Schedule * Two day shifts * Two days off * Two night shifts * Two days off Day shifts generally run from 9:00 AM to 9:00 PM. Night shifts run from 9:00 PM to 9:00 AM.</p><p><strong>Desired Candidate Profile</strong></p><p>Requirements * Fluent written and spoken Spanish * Good computer and troubleshooting skills * Strong written communication and customer-service skills * Responsible, detail-oriented and solution-focused * Comfortable working rotating 12-hour day and night shifts * Previous technical support or customer-service experience is an advantage</p>

<p><b>Background:&nbsp;</b></p><p>&nbsp;Sound and timely forecasting and policy analysis have become more important than ever for governments and central banks in the Arab region, which are frequently exposed to external shocks such as swings in food and oil prices, changes in global financial conditions and fluctuations in remittance flows. Assessing how such shocks are transmitted to growth, inflation, the exchange rate and interest rates, and designing appropriate policy responses, requires analytical frameworks that are internally consistent and transparent, and economists able to apply them with sound judgment. The challenge is more pressing for countries with limited policy space and high debt service burdens, where policy errors are costly. Against this background, ESCWA is strengthening capacity to use model-based frameworks for short- and medium-term forecasting and policy simulations. A Quarterly Projection Model (QPM) complements this annual macro-fiscal framework. As a semi-structural, quarterly gap model of the type widely used in central bank forecasting and policy analysis systems, the QPM focuses on near-term dynamics, including the output gap, inflation, the exchange rate and interest rates, and on the transmission of external shocks and policy decisions. It also provides a consistent framework for bringing short-term indicators, nowcasts and expert judgment into the forecast.&nbsp; Duties and Responsibilities:&nbsp; The consultant will work in close cooperation with the delegated staff member under the overall supervision of the Cluster Leader of the Shared Economic Prosperity.&nbsp; The consultant will undertake the following tasks: • Prepare an inception note confirming the model specification, data feasibility, deliverable sequence and timetable before implementation. • Prepare a QPM calibrated to Jordan and a reproducible baseline forecast, and document the model structure, equations, data, calibration and solution in close cooperation with UN ESCWA staff. All code shall be written in Python and shall rely exclusively on free-of-charge, open-source packages distributed under licences that permit use, modification and redistribution. • Document how the framework is used in practice, covering the forecasting cycle, the recording of judgment, policy simulations, model maintenance and extensions as evidence and policy needs evolve, in close collaboration with UN ESCWA staff. • Develop a practical learning guide built on numerous worked examples, following the approach set out below, including the four required shock applications. • Prepare a data inventory and a replication package in Python that allows all reported outputs to be recreated. • Address ESCWA’s consolidated technical comments on each draft deliverable and carry out the final replication checks.&nbsp; Working arrangements:&nbsp; The consultant will prepare the model for Jordan first, the applications and the guides, and respond to consolidated technical comments. ESCWA will nominate a focal point, confirm the intended audience and priority applications, and coordinate the review. The proposed sequence of work is: (i) inception and data review; (ii) model and baseline preparation; (iii) worked examples and draft guides; and (iv) technical review and final replication checks. ESCWA shall provide one consolidated set of written technical comments on each draft deliverable. ESCWA team will replicate the application for Morocco using the technical manual and share it with the consultant for validation including the comments. The consultant shall address the comments within the agreed scope and finalise the models for Jordan and Morocco and the technical guides.</p><p><strong>Desired Candidate Profile</strong></p><p>A Master s degree in economics, econometrics or related field. A first-level university degree in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed. A minimum of 15 years of professional work experience in macroeconomic analysis, modelling and forecasting is required, including hands-on experience in developing, calibrating and operating Quarterly Projection Models or similar semi-structural models for forecasting and policy analysis at a central bank, ministry of finance or international financial institution. Experience in documenting macroeconomic models and preparing technical manuals, training or learning materials for economists is required. Publication in reputed journals in this field is required. Advanced proficiency in Python for macroeconomic modelling, including writing documented and reproducible code, is required. Experience with model-solution and forecasting toolkits (for example, Dynare or Python-based equivalents) and with version control is desirable. Knowledge of economic development issues of Arab countries, particularly Jordan, is desirable. Languages English and French are the working languages of the United Nations Secretariate; and Arabic is a working language of UNESCWA. For this position, fluency in English is required. Note:</p>

<p><br></p><p><strong>Position Summary</strong><br> As part of the Talent Acquisition team, you will support recruitment by sourcing, screening, interviewing and shortlisting candidates. You will also promote the employer brand to attract top talent.</p><p><strong>Responsibilities</strong></p><ul><li>Use different channels (databases, job platforms, referrals, social media) to identify and attract talent</li><li>Source key profiles for targeted roles and build a pipeline of qualified candidates</li><li>Maintain a strong candidate pipeline for current and future needs</li><li>Run the candidate assessment process and document results</li><li>Review applications and interview candidates against the job requirements and company culture</li><li>Make sure hiring needs are filled within the set deadlines</li></ul><p><strong>Requirements</strong></p><ul><li>Up to 3 years of hands-on recruitment experience in a fast-paced environment</li><li>Experience recruiting junior and mid-senior IT/technical profiles is highly desirable</li><li>Strong sourcing skills on LinkedIn and recruitment databases</li><li>Bachelor s degree in HR or Business Management</li><li>Agency and ATS experience is a plus</li><li>Advanced MS Office skills (Word, Excel, Outlook)</li><li>Strong communication, organization and stakeholder management skills</li><li>Able to handle the full recruitment process and manage several tasks at once</li><li>Fluent English; French is a plus</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Up to 3 years of hands-on recruitment experience in a fast-paced environment</li><li>Experience recruiting junior and mid-senior IT/technical profiles is highly desirable</li><li>Strong sourcing skills on LinkedIn and recruitment databases</li><li>Bachelor s degree in HR or Business Management</li><li>Agency and ATS experience is a plus</li><li>Advanced MS Office skills (Word, Excel, Outlook)</li><li>Strong communication, organization and stakeholder management skills</li><li>Able to handle the full recruitment process and manage several tasks at once</li><li>Fluent English; French is a plus</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Company Description</b> MIRATO MEA is a leading manufacturer of cosmetics and Personal care products in the Middle East. Using advanced Italian technologies, we produce the Italian Brands Intesa and Malizia. We pride ourselves on blending expertise, quality, and innovation to maintain our leadership in the personal care industry.</p><p><b>Role Description</b> The Plant Admin Assistant will provide daily administrative and clerical support to ensure the smooth operation of office functions. This is a full-time, on-site position based in Bechamoun.</p><p><b>Qualifications</b></p><p><b>·</b> Coordinate with all department heads concerning labors attitudes, production reports, ISO documentations.</p><p>· Monitor the consumables warehouse, costumes warehouse and the stationery storage quantities, and order needed quantities to meet the operational needs.</p><p>· Get updated quotations from suppliers every 3 months, purchase stationery and factory consumables, and follow up with suppliers until receivable.</p><p>· Archive all invoices related to factory and warehouse, and highlight related reports.</p><p>· Investigate 80 employees daily punch and redeclare the effective punching time.</p><p>· Receive and organize all production reports daily.</p><p>· Archive all Hr. and production, maintenance, cleaning, security documents following ISO requirements</p><p>· Prepare company’s SOPs. Further to plant manager’s request.</p><p>· Follow up and investigate any inaccurate number or information in the production reports/finished goods delivery notes.</p><p>· Design and print any label needed for production.</p><p>· Control all plant keys in/out and accessibility.</p><p>· Investigate all Utilities invoices matching received quantities</p><p>· Perform additional duties as dictated by the Group Operations Manager.</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>· Strong organizational and time-management skills.</p><p>· Good communication and interpersonal skills.</p><p>· Strong attention to detail and accuracy.</p><p>· Ability to coordinate effectively with different departments.</p><p>· Good administrative and document-control skills.</p><p>· Proficiency in Microsoft Office, particularly <b>Excel and Word</b>.</p></div>

<p><strong>WordPress Specialist</strong> <br> <br><strong>Location:</strong> Chtoura, Bekaa, Lebanon <br><strong>Working arrangement:</strong> Full-time, office-based initially, with the possibility of remote work after six months by agreement with management. <br> <br><strong>About the role</strong> <br> <br>We are an international education consultancy supporting students who want to study medicine, dentistry and other healthcare-related programmes abroad. <br> <br>We are looking for an experienced WordPress Specialist to maintain, improve and troubleshoot our websites. You will work with Marketing and IT to ensure our websites are reliable, easy to use and support our student enquiry process. <br> <br><strong>Key responsibilities</strong> <br> <br>- Build, update and maintain WordPress pages and landing pages. <br>- Configure, maintain and troubleshoot themes and plugins. <br>- Investigate and resolve website errors, compatibility issues and broken functionality. <br>- Improve website speed, mobile responsiveness and usability. <br>- Create and maintain enquiry forms, ensuring submissions reach the appropriate systems. <br>- Support integrations with CRM, email marketing and analytics tools. <br>- Implement technical SEO recommendations in coordination with Marketing. <br>- Manage website updates, backups and security checks in coordination with IT. <br>- Test changes in a staging environment before deployment. <br>- Monitor website functionality and resolve issues promptly. <br>- Document changes and maintain clear progress updates. <br>- Protect confidential company and student information.</p><p><strong>Desired Candidate Profile</strong></p><p><strong>Requirements</strong> <br> <br>- Practical experience building and maintaining WordPress websites. <br>- Strong knowledge of WordPress themes, plugins and administration. <br>- Working knowledge of HTML, CSS, JavaScript and PHP. <br>- Experience with responsive design and website performance optimisation. <br>- Ability to troubleshoot plugin conflicts and website errors. <br>- Experience configuring forms and connecting third-party tools. <br>- Understanding of website security, backups and safe update procedures. <br>- Familiarity with technical SEO principles. <br>- Good spoken and written English. <br>- Strong attention to detail, organisational skills and problem-solving ability. <br>- Ability to work independently and coordinate with technical and non-technical colleagues. <br>- Availability to work initially from our Chtoura office. <br> <br>Experience with CRM integrations, conversion tracking and website accessibility would be an advantage.</p>

<p>Job Title Lead Specialist - Internal Audit Job Scope The Lead Specialist - Internal Audit is responsible for leading and executing internal audit engagements to evaluate the adequacy and effectiveness of risk management and internal control processes, assess the reliability of financial information, and ensure compliance with applicable policies, directives, and regulations.</p><h4><b><br></b></h4><h4><b>Main Duties and Responsibilities</b></h4><ul><li>Conduct reviews to assess the accuracy and efficiency of functional areas, internal processes and controls and recommend actions to mitigate identified risks;</li><li>Ensure proper implementation of group policies and procedures and applicable requirements;</li><li>Execute audit assignments in accordance with the approved yearly audit plan;</li><li>Conduct audit fieldworks in line with the audit methodology and ensure proper documentation is added to the internal audit management system (e.g. TeamMate+) in accordance with the Department s requirements and quality standards;</li><li>Conduct proper exit meetings with auditees to validate audit findings;</li><li>Draft audit reports to ensure that observations, risks, business impacts, root causes, and recommendations are properly supported, clearly presented, practical, and aligned with the Department s reporting guidelines;</li><li>Ensure valid management responses are timely received with clear action plan, owner and implementation timeline;</li><li>Provide objective and independent advice on internal controls, risk mitigation, compliance, and operational improvements;</li><li>Identify control gaps and recommend risk mitigation, process improvement, and cost-saving measures;</li><li>Document process and prepare audit findings memorandum;</li><li>Assist in enhancing the audit methodologies and supporting tools optimizing workflows accordingly;</li><li>Support special assignments, investigations, advisory reviews and other management requests;</li><li>Build, develop, and maintain strong and professional relationships with key internal stakeholders;</li><li>Support the team members when needed to achieve the department s goals.</li></ul><p><strong>Desired Candidate Profile</strong></p><h4>Position Requirements</h4><ul><li>CIA, CPA, ACCA, CFE, DipIFR, or equivalent professional certification is an advantage.</li><li>Hands-on experience conducting both financial and operational audits.</li><li>Experience preparing and presenting audit reports in English.</li><li>High level of integrity, objectivity, and confidentiality.</li><li>Flexibility to travel.</li></ul>

<p>Offer support in editorial, and translation work, alongside thorough proofreading and copy preparation across a range of documents. Conduct meticulous version comparisons between source and target texts to refine outputs and ensure alignment. Ensure continuity of style, strict accuracy of content, and conformity with established United Nations grammar, style, and typography. Maintain vigilant and critical oversight in leveraging advanced AI translation tools and computer-assisted translation platforms, ensuring that AI-generated outputs are carefully post-edited and refined to meet rigorous institutional quality standards. Utilize online research tools and reference databases to check technical terminology and ensure absolute consistency throughout the text, while performing other related language functions as needed and requested.</p><p><strong>Desired Candidate Profile</strong></p><p>A High School diploma or equivalent is required. A first-level university degree in language, terminology, information management or language technology in combination with qualifying training in web writing and publishing is desirable. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed. A minimum of eight years of experience in language related functions and computer assisted translation: strong background in syntax and morphology; good understanding of programming and linguistics; ability to solve problems in areas related to machine translation, grammar and style checking, document processing and information retrieval, and Computer-Assisted Language Learning is required. Languages English and French are the working languages of the United Nations Secretariat; and Arabic is a working language of ESCWA. For this position, fluency in English and Arabic is required. Knowledge of French is desirable. Note: Fluency equals a rating of fluent in all four areas (speak, read, write, and understand) and Knowledge of equals a rating of confident in two of the four areas.</p>

We are looking for a company driver residing in Keserwan to commute daily from Jounieh to Beirut using a Renault Kangoo. <br> <br>The driver will primarily be responsible for shipping and customs clearance documentation-related duties, including document collection, submission, and delivery between offices, customs, port, and relevant authorities. <br> <br>Requirements: <br> <br>* Residing in Keserwan/Jounieh area <br>* Valid driving license <br>* Good knowledge of Beirut and port/customs areas <br>* Reliable, organized, and professional <br>* Previous experience in shipping/customs clearance is an advantage

<br>Purpose<br>The Forensic Data Administrator processes, verifies, censors and consolidates assigned information on missing persons and their families, the circumstances of disappearance, grave sites and unidentified human remains. Using Resolve, Prot6 and related tools, the Administrator applies established procedures to maintain accurate, complete and traceable forensic data that supports search and forensic human identification.<br>The Forensic Data Administrator contributes to preparing approved records for the accelerated Responsible Handover of Missing Persons Data to the National Commission for the Missing and Forcibly Disappeared (NCMFD). The role focuses on accurate, timely processing, case-level analytical checks, systematic review and adjustment of own work, documented corrections and prompt referral of complex or ambiguous cases, under the priorities, guidance and quality-review arrangements established by the Forensic Data Manager.<br>Accountabilities &amp; functional responsibilities<br>• Enters, updates, checks and organizes assigned forensic case information and supporting documents in the designated databases, files and tracking tools.<br>• Examines and crosschecks Ante Disappearance Data (ADD) questionnaires, attachments and linked records to understand individual case histories, identify discrepancies or missing information.<br>• Applies approved censorship rules to direct and indirect identifiers in the designated records and document copies, records interventions and escalates ambiguous cases with a clear explanation.<br>• Consolidates information from designated and approved sources according to agreed procedures, maintains references to the sources used and flags conflicting or unclear entries for reviewer guidance.<br>• Checks the completeness, consistency, source traceability, relationships and attachments of assigned censored and consolidated files before submitting them for review or acceptance.<br>• Processes assigned ADD, consent biological reference sample (BRS) and other forensic data updates in related systems accurately and within agreed priorities.<br>• Applies internal procedures, confidentiality requirements, authorized access arrangements and data protection safeguards throughout the handling of sensitive personal data.<br>• Prepares basic reports and accurate figures on processed cases, outstanding corrections and workflow progress, and proactively highlights relevant case level findings and recurring discrepancies.<br>• Maintains secure custody, filing and documented movement of physical files and documents in accordance with applicable procedures.<br>• Contributes to the protection and security of individuals personal data by following applicable rules on document access, storage, handling and sharing.<br>Certifications / Education required<br>• Bachelor s degree in biological or biomedical sciences, chemistry, health sciences, forensic sciences, data or information management, or another relevant discipline.<br>Professional experience required<br>• Minimum 2 years of relevant professional experience in detailed data processing, database or records management, including reconciling information from multiple sources, managing linked records, identifying discrepancies and maintaining data accuracy and traceability.<br>• Minimum 1 year of practical experience processing scientific, health-related or forensic records, including data entry, verification, organization and quality checks, with strong attention to accuracy and detail.<br>• Demonstrated experience applying data quality controls, confidentiality and data-protection requirements, ensuring compliance with established procedures and conducting documented quality checks on sensitive information.<br>Desired skills<br>• Leadership: Proficient<br>• Accountability : Advanced<br>• People management : Basic<br>• Teamwork &amp; Collaboration : Advanced<br>• Representing the ICRC : Proficient<br>• Beneficiary &amp; Client focused : Proficient<br>• Data processing, management and record reconciliation: Advanced<br>• Scientific and health-related records processing; Advanced<br>• Results and quality focus, including systematic self-review: Advanced<br>• Case-level analysis and problem solving: Advanced<br>• Data protection and compliance: Proficient<br>• Planning and Organizing: Proficient<br>• Reporting and record-keeping: Proficient<br>Aspired Trainings/Certifications<br>• Relevant training or certification in data quality assurance, data protection, information or records management, or scientific and health-related data processing is an asset.<br>Other Requirements<br>• Strong Excel skills and familiarity with databases or structured case-management systems.<br>• Strong attention to detail, analytical aptitude and ability to cross-check linked records, identify inconsistencies and proactively flag recurring data quality issues.<br>• Ability to take ownership of assigned work, systematically review and correct own outputs, contribute to basic reporting and follow established procedures for censorship, consolidation, confidentiality and data protection, escalating complex or ambiguous cases when necessary.<br>Language<br>• Arabic: Native (excellent in reading, comprehension, writing and typing skills)<br>• English: Full professional working.<br>What we offer<br>• Salary Package: 1 624 - 2 870 USD/Month (As per ICRC salary scale, salary setting processes will determine fair setting in coherence with the qualifications of the applicant and the requirements of the job).<br>• Transportation Allowance: 15$ per day.<br>• 13th Month of salary paid in December, pro rata basis in accordance with the period worked.<br>• Salary Review/Increase: annually<br>• Annual Leave: 20 calendar working days of paid leave per year, pro rata basis in accordance with the period worked.<br>• Health Insurance: Full insurance coverage (no co-NSSF) - 90% of premium fees under the class B covered by the ICRC; option for class upgrade is available with extra charges. Coverings include: In-Patient: including pre-existing cases / Out-Patients: Doctor Visits, Medicines, Laboratory tests, Therapeutical services (Physiotherapy, Psychotherapy sessions)<br>• International Retirement Saving Plan (IRSP): a contribution valued at 11.5% of your monthly salary, these savings are paid by the end of service as a lump sum.<br>• Other benefits subject to internal rules and regulations: High Cost of Living Allowance (HCLA), Schooling allowance, Eyeglasses Reimbursement, Learning and career development opportunities, Internal mobility opportunities leading to expatriate roles.<br><br>

<p><br></p> <p> <strong>Your role:</strong> <br> As a Talent Acquisition Specialist, you will be part of CXG s Global People Team, reporting directly to the Chief People Officer. Throughout this maternity cover, you will lead end-to-end recruitment across CXG s offices worldwide, supporting our global growth by attracting and hiring the best talent. You will also oversee global mobility processes and contribute to People initiatives that enhance employee experience and operational effectiveness.</p> <p> <strong>Your responsibilities:</strong> </p> <p> <strong>1. Global Talent Acquisition</strong> </p> <ul> <li>Lead recruitment for CXG s offices across EMEA, Americas, and APAC regions, and remote hires.</li> <li>Manage the full recruitment lifecycle including job postings, CV screening, HR interviews, assessments, interview coordination, and offer preparation.</li> <li>Partner closely with hiring managers to understand role requirements and ensure an efficient, aligned recruitment process.</li> <li>Use LinkedIn Recruiter and other sourcing tools to identify and engage top talent globally.</li> <li>Conduct first-round interviews to assess competencies, experience, and cultural fit.</li> <li>Enhance the overall candidate experience by ensuring clear communication and smooth process flow.</li> <li>Support recruitment-related initiatives including employer branding, policy updates, and improvements to hiring tools and workflows.</li> </ul> <p> <strong>2. ATS Migration</strong> </p> <ul> <li>Support the ATS migration project end-to-end, including data transfer, workflow setup, testing, and go-live.</li> <li>Train hiring managers and internal users on the new system and provide ongoing support after launch.</li> <li>Ensure data accuracy and continuity of live recruitment processes throughout the transition.</li> <li>Coordinate with the vendor and internal stakeholders to resolve issues and keep the project on track.</li> </ul> <p> <strong>3. Systems, Tools &amp; Vendor Management</strong> </p> <ul> <li>Manage core People systems including Factorial, Workable, HR SharePoint, and other AI tools.</li> <li>Coordinate with external vendors when required and provide feedback on system performance or tool suitability.</li> </ul> <p> <strong>4. Global Mobility</strong> </p> <ul> <li>Lead global mobility processes, including geographical relocations and departmental/internal moves.</li> <li>Meet with employees to understand their motivations, plans, and readiness for mobility, and provide guidance on available options.</li> <li>Coordinate the full mobility cycle with HRBPs, managers, and employees to ensure smooth, compliant, and well-supported transitions.</li> </ul><ul> <li>A bachelor s degree in Human Resources, Business Administration, Psychology, or a related field.</li> <li>4+ years of experience in Talent Acquisition within an international or fast-paced environment.</li> <li>Strong experience managing end-to-end recruitment across multiple regions and levels.</li> <li>Strong interviewing and assessment skills.</li> <li>Experience with ATS platforms, assessment tools, and HR systems (e.g. Factorial and other AI recruitment tools).</li> <li>Ability to operate autonomously with high ownership, make informed decisions, and drive processes end-to-end without daily oversight.</li> <li>Strong sense of prioritization and ability to handle simultaneous global searches under tight deadlines.</li> <li>Excellent written communication and ability to craft clear, tactful messages for both candidates and internal stakeholders.</li> <li>High attention to detail with flawless document accuracy (offers, job ads, summaries, interview notes).</li> <li>Strong process discipline: ability to track pipelines, follow structured workflows, and maintain updated documentation and dashboards.</li> <li>Confidence to challenge and advise managers respectfully while maintaining a high level of partnership.</li> <li>Comfort using data to track recruitment metrics, improve processes, and support decision-making.</li> <li>Experience supporting international mobility processes, including a basic understanding of visa, relocation, and compliance considerations.</li> <li>High cultural awareness and ability to adapt communication across regions and seniority levels.</li> <li>Experience in consulting, luxury, customer experience, or multinational environments.</li> <li>Availability to join on short notice for a 5-month contract.</li> </ul> <p> </p> <p> <strong>Strongly preferred:</strong> </p> <ul> <li>Hands-on experience with ATS migration or implementation projects (e.g. data transfer, workflow setup, user training, and go-live support).</li> </ul> <p> </p><p><strong>Desired Candidate Profile</strong></p><ul><li>A bachelor s degree in Human Resources, Business Administration, Psychology, or a related field.</li><li>4+ years of experience in Talent Acquisition within an international or fast-paced environment.</li><li>Strong experience managing end-to-end recruitment across multiple regions and levels.</li><li>Strong interviewing and assessment skills.</li><li>Experience with ATS platforms, assessment tools, and HR systems (e.g. Factorial and other AI recruitment tools).</li><li>Ability to operate autonomously with high ownership, make informed decisions, and drive processes end-to-end without daily oversight.</li><li>Strong sense of prioritization and ability to handle simultaneous global searches under tight deadlines.</li><li>Excellent written communication and ability to craft clear, tactful messages for both candidates and internal stakeholders.</li><li>High attention to detail with flawless document accuracy (offers, job ads, summaries, interview notes).</li><li>Strong process discipline: ability to track pipelines, follow structured workflows, and maintain updated documentation and dashboards.</li><li>Confidence to challenge and advise managers respectfully while maintaining a high level of partnership.</li><li>Comfort using data to track recruitment metrics, improve processes, and support decision-making.</li><li>Experience supporting international mobility processes, including a basic understanding of visa, relocation, and compliance considerations.</li><li>High cultural awareness and ability to adapt communication across regions and seniority levels.</li><li>Experience in consulting, luxury, customer experience, or multinational environments.</li><li>Availability to join on short notice for a 5-month contract.</li></ul><p><strong>Strongly preferred:</strong></p><ul><li>Hands-on experience with ATS migration or implementation projects (e.g. data transfer, workflow setup, user training, and go-live support).</li></ul>

<p> <strong>GREENPEACE MIDDLE EAST AND NORTH AFRICA</strong> </p> <p> <strong>TERMS OF REFERENCE</strong> </p> <p> <strong>Regional Impact and Contribution Assessment of Greenpeace MENA s Work Since 2019</strong> </p> <ul> <li> <strong>Focus countries:</strong> United Arab Emirates, Egypt, Morocco, Tunisia and Lebanon</li> <li> <strong>Consultancy assignment:</strong> Commissioning organisation Greenpeace Middle East and North Africa (Greenpeace MENA)</li> <li> <strong>Assignment period:</strong> [To be confirmed]</li> <li> <strong>Level of effort:</strong> [To be proposed by the consultant]</li> <li> <strong>Geographic scope:</strong> MENA region, with more focused analysis of the UAE, Egypt, Morocco, Tunisia and Lebanon</li> <li> <strong>Assessment period:</strong> 2019 to the date of commencement of the consultancy</li> <li> <strong>Reporting to:</strong> [Executive Director / designated project lead]</li> </ul> 1. Background and Rationale<br><p>Since 2019, Greenpeace MENA has sought to advance climate justice and accelerate a fair energy transition across the Middle East and North Africa. Its work has combined public campaigning, policy engagement, movement building, youth mobilisation, strategic communications, research, coalition-building and regional narrative change.</p> <p>Over the same period, the region has experienced important changes in climate policy, renewable energy deployment, public awareness, youth engagement and economic transition. These shifts have not resulted from the work of any single actor. They have been shaped by governments, civil society, social movements, researchers, communities, multilateral processes, market forces and geopolitical developments.</p> <p>Greenpeace MENA therefore wishes to commission an independent regional assessment that documents progress since 2019 and examines the organisation s contribution to that progress where credible evidence exists. The assessment should avoid simplistic or unsupported attribution. Instead, it should use a theory-of-contribution approach that distinguishes between changes directly influenced by Greenpeace MENA, changes to which Greenpeace MENA plausibly contributed alongside others, and wider contextual developments that are relevant to the organisation s mission but cannot reasonably be linked to its work.</p> <p>The assessment is intended to generate a credible evidence base for strategic learning, accountability, communications, fundraising and future programme design. It should also identify where progress has been limited, uneven or reversible, and where Greenpeace MENA may need to adapt its strategy to increase impact.</p> 2. Purpose of the Consultancy<br><p>The purpose of the consultancy is to assess and document the evolution of climate action, climate justice, renewable energy, economic transition and climate movement-building in the region since 2019, with particular focus on the UAE, Egypt, Morocco, Tunisia and Lebanon, and to analyse Greenpeace MENA s contribution to these changes wherever this can be credibly demonstrated.</p> <p>The consultancy should produce both a regional narrative and country-level evidence. It should capture formal policy change as well as shifts in public discourse, civil society capacity, youth leadership, coalition strength, political salience and the connection between climate issues and people s daily lives.</p> 3. Specific Objectives<br><ul> <li>Document major changes since 2019 in climate policy, renewable energy policy, implementation, investment and deployment across the five focus countries.</li> <li>Assess progress in climate justice policies, decisions, public debate and institutional practice, including equity, participation, adaptation, loss and damage, just transition and protection of affected communities.</li> <li>Analyse the evolution, reach, diversity and influence of the regional climate movement, with a particular focus on youth-led climate action and the leadership of young people from the region.</li> <li>Examine the extent to which climate issues have become more connected to people s daily concerns, including energy affordability, electricity access, air pollution, public health, livelihoods, food and water security, dignity, economic opportunity and social justice.</li> <li>Assess economic diversification and energy transition developments in the UAE, including progress, limitations and contradictions in moving away from fossil-fuel dependence and expanding renewable energy and other low-carbon sectors.</li> <li>Identify outcomes and changes to which Greenpeace MENA directly contributed or plausibly contributed, and clearly distinguish these from broader changes for which no contribution can be demonstrated.</li> <li>Generate lessons and recommendations to strengthen Greenpeace MENA s future strategy, country engagement, movement-building, policy influence, communications and impact measurement.</li> </ul> 4. Scope of Work<br>4.1 Geographic and temporal scope<br><p> <strong>Geographic scope:</strong> The assessment will cover the Middle East and North Africa region, with detailed analysis of the United Arab Emirates, Egypt, Morocco, Tunisia and Lebanon. Regional developments, institutions and networks should be included where they materially affect the five-country analysis.</p> <p> <strong>Assessment period:</strong> From January 2019 to the date of commencement of the consultancy. The consultant may reference earlier developments where needed to establish a baseline or explain the significance of later changes.</p> 4.2 Thematic scope<br><strong>Theme</strong> <strong>Indicative areas of inquiry</strong> <strong>Climate policy and governance</strong> National climate strategies; nationally determined contributions; long-term strategies; sectoral plans; climate laws and institutions; implementation mechanisms; climate diplomacy; accountability and transparency. <strong>Renewable energy and energy transition</strong> Renewable energy targets, regulation, investment, procurement, deployment, decentralised energy, energy access, grid reform, storage, efficiency, electrification and fossil-fuel phase-down or phase-out debates. <strong>Climate justice</strong> Equity, differentiated responsibilities, fair access to finance, adaptation, loss and damage, just transition, participation, rights, gender and intergenerational justice, community impacts and protection of vulnerable groups. <strong>Economic diversification in the UAE</strong> Changes in economic structure, public investment, policy direction, clean energy expansion, green industries, employment and innovation, alongside continuing fossil-fuel production,&nbsp;

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Result of Service<br>The consultancy will provide NACC and ESCWA with a practical, prioritized basis for deciding the next steps toward an electronic asset and interest declaration system. The outputs will support future detailed design, procurement preparation and donor engagement; they will not constitute a complete procurement-ready technical dossier or certify legal or security compliance. The deliverables, submission formats and acceptance requirements are set out under Outputs and Work Assignment below. Written outputs will be submitted in editable MS Word (.docx) format, the presentation in PowerPoint (.pptx), and the requirements matrix as an editable Word table or Excel (.xlsx) file. Diagrams must be supplied in editable form. The main report will include a table of contents and clear headings. PDF copies may accompany, but will not replace, the editable submissions. All outputs must be edited and checked before submission. Legal texts, standards, tables, diagrams and other substantive sources must be clearly cited, with a reference list. Ownership, confidentiality and permitted use of pre-existing or third-party material will be governed by the applicable United Nations contract conditions. The consultant must identify such material and any relevant permissions or restrictions. ESCWA may check deliverables for plagiarism. All outputs must be original to the assignment except for properly attributed material used with any required permissions. Previously published material, including the consultant’s own work, must be acknowledged. Attribution is required regardless of the proportion of quoted text. The consultant will use blank forms and synthetic or anonymized examples wherever possible. Access to actual declarations is not required for the baseline assignment. Any exceptional access to non-public information must be expressly authorized and handled through agreed secure arrangements, with return or deletion in accordance with ESCWA instructions and applicable contract conditions.<br> Work Location<br>Remotely<br> Expected duration<br>3 Months<br> Duties and Responsibilities<br>Background The declaration of assets and interests by public officials is an important mechanism for strengthening transparency, accountability, public integrity, conflict-of-interest prevention and the fight against illicit enrichment. In Lebanon, the National Anti-Corruption Commission (NACC), (الهيئة الوطنية لمكافحة الفساد), is the national body concerned with the prevention and fight against corruption and the promotion of integrity, transparency and accountability in the public sector. According to NACC, the Lebanese legal framework authorizes the electronic declaration of financial assets and interests. This is anchored in Law No. 189 of 16 October 2020 on the declaration of assets and interests and the punishment of illicit enrichment. The practical operationalization of this legal mandate requires clear technical, procedural and institutional specifications to ensure that the future electronic declaration process is secure, reliable, sustainable and aligned with relevant standards. Given the sensitivity of declarations, the future system should protect personal and financial information and support confidentiality, integrity, secure access and auditability. Recommendations should distinguish applicable Lebanese legal requirements from selected United Nations, European Union and international reference standards and good practices, explaining their relevance to the national context. The output of the consultancy should also provide a practical basis for future resource mobilization and donor engagement, including by identifying the main implementation steps, cost categories, capacity-building needs, risks, safeguards and sustainability considerations. The consultancy excludes platform development, hosting, operation and maintenance, detailed software architecture, a complete tender dossier, source code, prototypes, penetration testing, a formal legal opinion and an exhaustive security or will be identified as follow-on activities where needed. Future implementation remains the responsibility of the competent national authority and/or its selected implementation partner. Duties and Responsibilities Under the supervision of Cluster6 - Governance and State-Building section, the consultant will work with ESCWA and consult with the NACC to prepare the core requirements document and implementation roadmap. The assignment includes remote consultation and validation meeting to discuss the work progress. The consultant will specifically carry out the following duties: (1) Review available background material, including Law No. 189 of 16 October 2020, declaration forms procedures, institutional arrangements, and any existing digitalization initiatives. Identify the current operational baseline and legal or procedural questions requiring confirmation by NACC competent legal advisers, including electronic submission, authentication, signatures, receipts and record retention. (2) Conduct a focused desk review of selected standards and comparable practices relevant to electronic declarations, data protection, cybersecurity, authentication, confidentiality, and auditability. Identify practical requirements and references without undertaking an exhaustive international comparative study or certification assessment. (3) Prepare a concise overview of institutional responsibilities, staffing and capacity constraints, and the main procedural and technical prerequisites for the future system, based on available information and consultations. (4) Map the main business processes and user workflows, including registration of covered officials, initial, periodic and final declarations according to applicable legal deadlines, submission, validation, receipt, correction, compliance monitoring, authorized review, reporting and archiving. Distinguish legal requirements from proposed operational choices and flag matters requiring national confirmation. (5) Prepare a prioritized matrix of core functional and non-functional requirements, covering user management, role-based access, authentication, electronic forms, validation, notifications, reporting, document management, audit logs, safeguards, encryption, backup, disaster recovery, accessibility and language needs. For each core requirement, provide an identifier, description, priority and indicative acceptance criterion. Record assumptions on users, workload, availability and recovery objectives; targets requiring further assessment should be explicitly identified. Address hosting, support and interoperability at an options level, without detailed architecture or interface specifications. (6) Prepare proportionate requirements for data governance, confidentiality and verification, including authorized access, retention, secure storage, auditability, incident handling, completeness and consistency checks, and comparison across successive declarations. Risk indicators must support authorized human review and must not constitute findings of wrongdoing. Future registry cross-checks should be identified as optional capabilities subject to legal authority, data-sharing arrangements and technical feasibility. (7) Prepare a phased implementation roadmap and a separate donor concept note, covering preparation, subsequent procurement, development, testing, piloting, training, rollout and sustainability. Identify responsible actors, dependencies, risks, safeguards and indicative one-off and recurring cost categories. Any indicative implementation cost ranges must state their assumptions and limitations and must be distinguished from this consultancy’s budget. Detailed market costing and vendor quotations are outside scope. The consultant will submit a final technical specifications and implementation roadmap document in English, together with a short PowerPoint presentation summarizing the main findings, proposed system requirements, implementation roadmap and donor financing logic, incorporating comments received from ESCWA and, where applicable, from NACC. ESCWA promotes gender equality, disability inclusion and the integration of youth through its publications and technical cooperation activities. The consultant should therefore pay attention, with the support of ESCWA staff, to inclusive and accessible digital service design, including the needs of women and men, persons with disabilities, and different categories of public officials who may use the future system. Writing should use gender-sensitive and inclusive language.<br> Qualifications/special skills<br>A master’s degree in digital government, information systems, public administration, governance, public policy, law, anti-corruption, cybersecurity, ICT business analysis, or a related field is required A minimum of seven years of professional experience in digital government, public-sector information systems, governance, anti-corruption, public integrity, cybersecurity, data governance, public administration or related areas is required. Demonstrated experience preparing functional or technical requirements and implementation plans for public-sector information systems is required. Experience addressing confidentiality and access controls in systems handling sensitive information is required. Knowledge of relevant data-protection, cybersecurity, authentication and digital-service standards and their practical application is desirable. Previous experience working with Lebanese public institutions or comparable public-sector contexts is desirable. Familiarity with donor-facing project documentation is desirable. Knowledge of asset and interest declarations, financial disclosure or anti-corruption institutional frameworks is desirable.<br> Languages<br>English and French are the working languages of the United Nations Secretariat; and Arabic is a working language of ESCWA. For this position, fluency in English language and Arabic language is required. Proficiency in written and spoken English and Arabic is required, including the ability to review Lebanese legal and procedural documents in Arabic and prepare clear technical outputs in English. Note: “Fluency” equals a rating of ‘fluent’ in all four areas (speak, read, write, and understand) and “Knowledge of” equals a rating of ‘confident’ in two of the four areas.<br> Additional Information<br>Recruitment for this position is on a local basis. The incumbent is required to have the legal right to live and work in the specified working location.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br> </div>

<p><b>Role Overview </b><br> <br>The Front Office &amp; Customer Care Officer serves as the primary point of contact for JRS Holdings and its affiliated companies, ensuring professional handling of incoming calls, customer inquiries, and visitors. The role focuses on delivering excellent customer service, coordinating communications across departments, and ensuring timely follow-up on client requests and business opportunities. <br> <br><b>Key Responsibilities: </b><br> <br>Call Management: Answer and manage incoming calls for all group companies, ensuring accurate routing, message-taking, and timely follow-up. <br> <br>Customer Care: Handle client inquiries professionally, resolve straightforward requests, and escalate complaints or complex issues to the appropriate departments. <br> <br>Lead Coordination: Record client inquiries in the designated tracking system, assign leads to the relevant sales representatives, and ensure timely follow-up. <br> <br>Front Desk &amp; Reception: Welcome visitors, coordinate appointments, and maintain a professional and welcoming reception environment. <br> <br>Internal Communication: Facilitate effective communication between clients, sales teams, and relevant departments to ensure efficient service delivery. <br> <br>Complaint Management: Document customer concerns, monitor recurring issues, and coordinate resolutions with the concerned teams. <br> <br>Administrative Support: Manage incoming correspondence, couriers, deliveries, meeting room arrangements, and other front-office administrative tasks. <br> <br>Reporting &amp; Follow-up: Maintain accurate call logs, visitor records, and inquiry trackers while providing regular updates to management. <br> <br>Confidentiality: Ensure the proper handling and protection of client, employee, and company information.</p><p><strong>Desired Candidate Profile</strong></p><p>Qualifications &amp; Requirements: <br> <br>Bachelor's degree in Business Administration, Hospitality, Tourism, Communications, or a related field. A technical diploma (TS/LT) with relevant experience may be considered. <br> <br>Minimum 2 years of experience in call center operations, customer service, or a similar role. <br> <br>Previous experience in travel, aviation, hospitality, or front-office operations is an advantage. <br> <br>Excellent command of Arabic, English, and French, both spoken and written (mandatory). <br> <br>Strong communication, interpersonal, and customer service skills. <br> <br>Ability to handle multiple calls, inquiries, and visitors efficiently. <br> <br>Proficiency in MS Office, Google Workspace, and customer tracking systems. <br> <br>Strong organizational, problem-solving, and follow-up skills. <br> <br>Professional appearance, positive attitude, and ability to remain calm under pressure. <br> <br>High level of discretion, reliability, and confidentiality.</p>

Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p> <h4>About the role</h4> <p>We are looking for an integration specialist to join our technology team. In this role, you will design, configure, and maintain data integrations between enterprise systems, e-commerce platforms, and external business partners. You’ll work hands-on with Linux environments, Java, and scripting to ensure reliable and secure data flow that powers our customers’ operations.</p> <h4>Key responsibilities</h4> <ul> <li>Build and support integrations</li> <li>Configure and manage subscriptions, jobs, and properties in our integration platform.</li> <li>Develop and maintain data transformations (CSV, XML, EDI, JSON) and file-based data exchanges.</li> <li>Connect internal and external systems using protocols such as HTTP, FTP/SFTP, and AS2.</li> <li>Automate & maintain systems</li> <li>Write and maintain Bash scripts and cron jobs to automate tasks and streamline operations.</li> <li>Perform routine server maintenance, including SSL renewals, API token refreshes, and file cleanup.</li> <li>Monitor performance, troubleshoot issues, and optimize system reliability.</li> <li>Ensure quality & security</li> <li>Investigate and resolve integration issues quickly to minimize downtime.</li> <li>Maintain compliance with data security and privacy requirements.</li> <li>Document processes, configurations, and best practices for team knowledge sharing.</li> </ul> <h4>Requirements</h4> <ul> <li>Strong proficiency with Linux system administration.</li> <li>Java development experience, ideally with integration frameworks (Apache Camel, Spring, or similar).</li> <li>Solid experience with Bash scripting and job scheduling on Linux.</li> <li>Knowledge of data exchange formats (XML, JSON, EDI, CSV).</li> <li>Familiarity with databases (MySQL, Oracle, SQL Server).</li> <li>Strong troubleshooting and problem-solving skills in integration-heavy environments.</li> </ul> <h4>Nice to have</h4> <ul> <li>Experience with enterprise integration platforms or middleware.</li> <li>Knowledge of EDI (AS2/OpenAS2) and e-commerce integrations (punchouts, order feeds, inventory updates).</li> <li>Familiarity with monitoring/logging tools (e.g., ELK, Kibana, Papertrail).</li> <li>Experience automating operational tasks and system maintenance.</li> </ul>

Kaizen Asset Management Services is seeking a dedicated and organized mobilization coordinator to oversee and facilitate the preparation and deployment of our project teams and resources. The mobilization coordinator plays a crucial role in ensuring that all necessary logistical, regulatory, and administrative steps are taken for operational readiness before project commencement.</p> <h4>Key Responsibilities:</h4> <ul> <li>Coordinate the mobilization process for project teams, ensuring all personnel, materials, and equipment are in place for project launch.</li> <li>Develop and maintain detailed mobilization schedules and action plans, tracking progress and addressing any issues swiftly.</li> <li>Collaborate with various departments and stakeholders to gather relevant information and logistics necessary for successful mobilization.</li> <li>Ensure compliance with all relevant regulations, safety standards, and project requirements, conducting risk assessments as necessary.</li> <li>Communicate effectively with team members and project leaders to provide updates on mobilization status, challenges, and solutions.</li> <li>Assist with onboarding and training of project personnel, ensuring they possess the necessary skills and knowledge to meet project requirements.</li> <li>Support procurement efforts for necessary materials and equipment while maintaining budgetary constraints.</li> <li>Document mobilization processes and improvements to enhance future coordination efforts.</li> </ul> <h4>Key Performance Indicators (KPIs):</h4> <ul> <li>Timeliness of the mobilization process and adherence to project timelines.</li> <li>Accuracy and completeness of logistics and personnel deployment.</li> <li>Stakeholder satisfaction regarding coordination and communication throughout the mobilization phase.</li> <li>Compliance with safety and regulatory standards during mobilization activities.</li> </ul> <h4>Requirements:</h4> <ul> <li>Bachelor’s degree in business administration, project management, or a related field.</li> <li>Minimum of 3 years of experience in project coordination or mobilization roles, preferably in asset management or construction industries.</li> <li>Strong organizational and multitasking skills, with a keen eye for detail.</li> <li>Exceptional verbal and written communication abilities.</li> <li>Proficient in project management software and Microsoft Office Suite.</li> <li>Ability to work under pressure and meet tight deadlines while maintaining quality.</li> <li>Flexibility to travel as necessary to project sites and locations.</li> <li>Strong problem-solving skills and the ability to adapt to changing circumstances.</li> <li>Familiarity with compliance regulations and safety standards in the asset management or construction sectors is a plus.</li> </ul>

Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time-sensitive integration process. Its decentralized model has allowed it to become a hub for rapid growth by reinvesting in its portfolio.</p> <h4>About the role</h4> <p>We are looking for an integration specialist to join our technology team in Lebanon. In this role, you will design, configure, and maintain data integrations between enterprise systems, e-commerce platforms, and external business partners. You will work hands-on with Linux environments, Java, and scripting to ensure reliable and secure data flow that powers our customers’ operations.</p> <h4>Key responsibilities</h4> <p><strong>Build and support integrations</strong></p> <ul> <li>Configure and manage subscriptions, jobs, and properties in our integration platform.</li> <li>Develop and maintain data transformations (CSV, XML, EDI, and JSON) and file-based data exchanges.</li> <li>Connect internal and external systems using protocols such as HTTP, FTP/SFTP, and AS2.</li> </ul> <p><strong>Automate and maintain systems</strong></p> <ul> <li>Write and maintain Bash scripts and cron jobs to automate tasks and streamline operations.</li> <li>Perform routine server maintenance, including SSL renewals, API token refreshes, and file cleanup.</li> <li>Monitor performance, troubleshoot issues, and optimize system reliability.</li> </ul> <p><strong>Ensure quality and security</strong></p> <ul> <li>Investigate and resolve integration issues quickly to minimize downtime.</li> <li>Maintain compliance with data security and privacy requirements.</li> <li>Document processes, configurations, and best practices for team knowledge sharing.</li> </ul> <h4>Requirements</h4> <ul> <li>Strong proficiency in Linux system administration.</li> <li>Java development experience, ideally with integration frameworks such as Apache Camel, Spring, or similar.</li> <li>Solid experience with Bash scripting and job scheduling on Linux.</li> <li>Knowledge of data exchange formats, including XML, JSON, EDI, and CSV.</li> <li>Familiarity with databases such as MySQL, Oracle, and SQL Server.</li> <li>Strong troubleshooting and problem-solving skills in integration-heavy environments.</li> </ul> <h4>Nice to have</h4> <ul> <li>Experience with enterprise integration platforms or middleware.</li> <li>Knowledge of EDI (AS2/OpenAS2) and e-commerce integrations, such as punchouts, order feeds, and inventory updates.</li> <li>Familiarity with monitoring and logging tools such as ELK, Kibana, and Papertrail.</li> <li>Experience automating operational tasks and system maintenance.</li> </ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Within the CMA CGM cybersecurity department, we are actively seeking an Identity and Access Management (IAM) Business Analyst. As a key member of our team, you will be responsible for the effective deployment of our IAM solution across our group, in close collaboration with business and IT stakeholders.&nbsp;</p><p><br></p><p>• Act as the primary point of contact for our business teams, gathering and analyzing their needs to propose tailored IAM solutions. </p><p>• Design and document the functional specifications of the IAM solution to be implemented, with a strong focus on providing an exceptional user experience. </p><p>• Take into account and consolidate feedback from various stakeholders, including architects, product owners, technical and operational teams. </p><p>• Oversee and support the implementation of the solution, working closely with all involved stakeholders to ensure alignment with requirements. </p><p>• Plan and execute the testing phases (functional tests, UAT where applicable) to ensure the reliability and performance of the IAM solution. </p><p>• Follow and support the deployment of the solution into Production, in compliance with CMA CGM security standards and procedures. </p><p>• Organize and contribute to the hypercare phase, ensuring a smooth transfer of the project to operational teams and optimal service continuity. </p><p>• Contribute to documentation and knowledge sharing related to IAM processes and solutions.&nbsp;</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>• Demonstrate strong adaptability and the ability to work effectively with a variety of stakeholders (business, IT, cybersecurity, operations). </p><p>• Have solid experience in project management, ideally in the field of cybersecurity or IAM. </p><p>• Possess excellent written and oral communication skills, with the ability to formalize needs and explain complex topics to non-technical audiences. </p><p>• Be able to challenge stakeholders to find the best compromise between security, user experience and operational efficiency of the IAM solution. </p><p>• Be fluent in English, which is our working language. French is a strong plus. </p><p>• Be a team player, while demonstrating autonomy, rigor and initiative in your day-to-day work.</p><p>• Experience in SailPoint or an equivalent IAM solution.</p><p>• JIRA and Confluence will be used for project management, backlog tracking and documentation.</p></div>

<p>The Lead Specialist - Internal Audit is responsible for leading and executing internal audit engagements to evaluate the adequacy and effectiveness of risk management, internal control processes across the organization and financial reliability and ensure compliance with all applicable directives and regulations.</p><p>Main Duties and Responsibilities - Conduct reviews to assess both the accuracy and efficiency of functional areas, assess internal processes and controls and make recommendations for reducing risks when necessary; - Ensure proper implementation of group policies and procedures and applicable requirements; - Execute audit assignments in accordance with the approved yearly audit plan; - Conduct audit fieldworks in line with the audit methodology and ensure proper documentation and supporting evidence are added to the internal audit management system, in accordance with the IA Department s requirements and quality standards; - Conduct proper exit meetings with auditees to validate audit findings; - Draft audit reports to ensure that observations, risks, business impacts, root causes, and recommendations are properly supported, clearly presented, practical, and aligned with the Internal Audit Department s reporting guidelines; - Ensure valid management responses are timely received with clear action plan, owner and implementation timeline; - Act as an objective source of independent advice to ensure validity, legality and goal achievement; - Identify loopholes and recommend risk aversion and cost saving measures; - Document process and prepare audit findings memorandum; - Assist in enhancing the audit methodologies and supporting tools optimizing workflows accordingly; - Support special assignments, investigations, advisory reviews and other management requests; - Build, develop, and maintain strong and professional relationships with key internal stakeholders; - Support the team members when needed to achieve the department s goals; - Demonstrate integrity, objectivity, and confidentiality in all professional interactions.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>CIA, CPA, ACCA, CFE, DipIFR, or equivalent professional certification is an advantage.</li><li>Education Bachelor s degree in Audit, Accounting or any related major</li><li>Experience Minimum 5 7 years of relevant experience in Internal Audit, Risk Management, or Internal Controls.</li><li>Corporate industry experience is mandatory.</li><li>Hands-on experience conducting both financial and operational audits.</li><li>Experience preparing and presenting audit reports in English.</li><li>Flexibility to travel is required.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Result of Service<br>Develop a QPM calibrated to Jordan as the common application and its replication to Morocco. The applications will include macroeconomic effects of the shocks such as food prices, oil prices, exchange rates, interest rates, remittances and fiscal shocks as relevant. The assignment will deliver two complementary resources: a technical reference manual for maintaining and extending the model, and an example-based learning guide for using it with economic judgment.<br> Work Location<br>Remote<br> Expected duration<br>2 months<br> Duties and Responsibilities<br>Background: Sound and timely forecasting and policy analysis have become more important than ever for governments and central banks in the Arab region, which are frequently exposed to external shocks such as swings in food and oil prices, changes in global financial conditions and fluctuations in remittance flows. Assessing how such shocks are transmitted to growth, inflation, the exchange rate and interest rates, and designing appropriate policy responses, requires analytical frameworks that are internally consistent and transparent, and economists able to apply them with sound judgment. The challenge is more pressing for countries with limited policy space and high debt service burdens, where policy errors are costly. Against this background, ESCWA is strengthening capacity to use model-based frameworks for short- and medium-term forecasting and policy simulations. A Quarterly Projection Model (QPM) complements this annual macro-fiscal framework. As a semi-structural, quarterly gap model of the type widely used in central bank forecasting and policy analysis systems, the QPM focuses on near-term dynamics, including the output gap, inflation, the exchange rate and interest rates, and on the transmission of external shocks and policy decisions. It also provides a consistent framework for bringing short-term indicators, nowcasts and expert judgment into the forecast. Duties and Responsibilities: The consultant will work in close cooperation with the delegated staff member under the overall supervision of the Cluster Leader of the Shared Economic Prosperity. The consultant will undertake the following tasks: • Prepare an inception note confirming the model specification, data feasibility, deliverable sequence and timetable before implementation. • Prepare a QPM calibrated to Jordan and a reproducible baseline forecast, and document the model structure, equations, data, calibration and solution in close cooperation with UN ESCWA staff. All code shall be written in Python and shall rely exclusively on free-of-charge, open-source packages distributed under licences that permit use, modification and redistribution. • Document how the framework is used in practice, covering the forecasting cycle, the recording of judgment, policy simulations, model maintenance and extensions as evidence and policy needs evolve, in close collaboration with UN ESCWA staff. • Develop a practical learning guide built on numerous worked examples, following the approach set out below, including the four required shock applications. • Prepare a data inventory and a replication package in Python that allows all reported outputs to be recreated. • Address ESCWA’s consolidated technical comments on each draft deliverable and carry out the final replication checks. Working arrangements: The consultant will prepare the model for Jordan first, the applications and the guides, and respond to consolidated technical comments. ESCWA will nominate a focal point, confirm the intended audience and priority applications, and coordinate the review. The proposed sequence of work is: (i) inception and data review; (ii) model and baseline preparation; (iii) worked examples and draft guides; and (iv) technical review and final replication checks. ESCWA shall provide one consolidated set of written technical comments on each draft deliverable. ESCWA team will replicate the application for Morocco using the technical manual and share it with the consultant for validation including the comments. The consultant shall address the comments within the agreed scope and finalise the models for Jordan and Morocco and the technical guides.<br> Qualifications/special skills<br>A Master’s degree in economics, econometrics or related field. A first-level university degree in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed. A minimum of 15 years of professional work experience in macroeconomic analysis, modelling and forecasting is required, including hands-on experience in developing, calibrating and operating Quarterly Projection Models or similar semi-structural models for forecasting and policy analysis at a central bank, ministry of finance or international financial institution. Experience in documenting macroeconomic models and preparing technical manuals, training or learning materials for economists is required. Publication in reputed journals in this field is required. Advanced proficiency in Python for macroeconomic modelling, including writing documented and reproducible code, is required. Experience with model-solution and forecasting toolkits (for example, Dynare or Python-based equivalents) and with version control is desirable. Knowledge of economic development issues of Arab countries, particularly Jordan, is desirable.<br> Languages<br>English and French are the working languages of the United Nations Secretariate; and Arabic is a working language of UNESCWA. For this position, fluency in English is required. Note: "Fluency" equals a rating of 'fluent' in all four area ( speak, read, write, and understand).<br> Additional Information<br>Not available.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br> </div>

<p>Lead finance across Digico Solutions, combining direct responsibility for daily operations with financial guidance to</p><p>the CEO, Deputy CEO and business leaders. Safeguard cash, ensure reliable reporting and compliance, and support</p><p>profitable growth across cloud services, AI, consulting, managed services and resale. Build effective controls and</p><p>scalable processes, develop the Finance team, and coordinate external accountants, auditors and tax advisers</p><p>where specialist support is needed.</p><p><b><br></b></p><p><b>Key responsibilities</b></p><p><b><br></b></p><p><b>1. Accounting and financial reporting</b></p><p><br></p><p>Own the full accounting cycle and monthly close within 7 working days, including bank and balance sheet</p><p>reconciliations, accruals, prepayments, fixed assets, foreign currency revaluation and intercompany balances.</p><p> Maintain consistent accounting policies and a suitable chart of accounts. Produce accurate entity and</p><p>consolidated reporting, including intercompany eliminations, under applicable accounting standards and IFRS</p><p>where required.</p><p> Prepare statutory financial statements and audit schedules with external accountants as needed. Coordinate</p><p>external audits and resolve findings within agreed timelines.</p><p><b><br></b></p><p><b>2. Budgeting, forecasting and business support</b></p><p> Lead the annual budget and rolling 12 month forecast with department heads. Translate sales pipeline, delivery</p><p>capacity, hiring plans and business priorities into financial assumptions and scenarios.</p><p> Present a monthly management pack covering profit and loss, balance sheet, cash flow, budget variances and</p><p>profitability by entity, business line, client and project, with clear recommendations and action owners.</p><p> Evaluate business cases for recruitment, investment, service development and market expansion. Challenge</p><p>assumptions and advise management on affordability, returns and financial risks.</p><p><b><br></b></p><p><b>3. Commercial finance and profitability</b></p><p> Review pricing, project budgets and financial contract terms with Sales, Presales and Delivery before proposals</p><p>are issued, covering delivery costs, cloud charges, discounts, payment milestones and currency exposure.</p><p> Track project and recurring service margins with Delivery. Analyse utilisation, unbilled work, scope changes, cost</p><p>overruns and estimated costs to complete, and agree corrective actions with accountable managers.</p><p> Assess the financial impact of renewals and cloud consumption commitments. Escalate deals outside approved</p><p>margin or credit parameters for management approval.</p><p><br></p><p><b>4. Revenue, billing and partner reconciliation</b></p><p> Translate signed contracts and statements of work into accurate billing and revenue schedules for fixed fee</p><p>projects, time and materials, managed services and cloud resale. Reconcile invoices to delivery evidence and</p><p>contractual milestones.</p><p> Apply appropriate revenue recognition policies, including IFRS 15 where applicable. Maintain contract asset and</p><p>deferred revenue schedules, and document principal versus agent assessments for gross or net resale revenue</p><p>presentation.</p><p> Reconcile AWS and other partner charges, funding claims, incentives, credits and Marketplace settlements with</p><p>the AWS Alliance Lead or relevant partner owner. Track evidence, claim deadlines, recoveries and reconciliation</p><p>differences.</p><p><b><br></b></p><p><b>5. Cash flow, treasury and cost management</b></p><p> Maintain a 13 week cash forecast updated weekly. Monitor liquidity, upcoming obligations and foreign currency</p><p>exposure, and flag funding requirements early.</p><p> Own receivables and collections, working with account owners to resolve disputes. Monitor ageing and days</p><p>sales outstanding, recommend credit limits and payment terms, and escalate overdue balances and potential</p><p>losses.</p><p> Manage banking relationships and supplier payment schedules within approved authority. Review expenses,</p><p>subscriptions and overheads against budget, and recommend savings while protecting delivery commitments.</p><p><b><br></b></p><p><b>6. Tax, statutory compliance and payroll</b></p><p> Maintain a compliance calendar for every entity. Coordinate applicable tax registrations, returns and payments,</p><p>including VAT, income or corporate tax, withholding tax and Zakat, with qualified local advisers.</p><p> Ensure compliant electronic invoicing, including ZATCA Fatoora where applicable. Maintain supporting records</p><p>and coordinate intercompany tax and transfer pricing requirements, tax queries and regulatory updates with</p><p>advisers.</p><p> Validate payroll calculations against inputs approved by People &amp; Culture, including salary changes,</p><p>commissions, deductions, statutory contributions and end of service provisions. Arrange payment through</p><p>authorised approvals and reconcile payroll to the accounts.</p><p><b><br></b></p><p><b>7. Financial governance and internal controls</b></p><p> Maintain finance policies, procedures and controls covering purchasing, expenses, billing, credit, payments and</p><p>financial approvals. Monitor compliance with the authority matrix and escalate exceptions.</p><p> Separate transaction preparation, review and approval. Ensure independent authorisation of payments and</p><p>sensitive supplier or bank detail changes, with documented management reviews where team size limits</p><p>segregation.</p><p> Protect financial and payroll information through appropriate access, retention and audit trails. Report</p><p>suspected irregularities, material errors and control weaknesses promptly, and track corrective actions.</p><p>8. Team leadership, systems and improvement</p><p> Supervise and develop the Finance Associate, set objectives, review outputs and arrange backup coverage.</p><p>Coordinate external service providers and hold them accountable for agreed deliverables.</p><p> Maintain reliable finance data and effective links between accounting, forecasting, HR, sales and project</p><p>systems. Document procedures and improve the speed and quality of reporting.</p><p> Use approved automation and AI tools to simplify recurring finance work, with appropriate access controls,</p><p>human review and measurable improvements in accuracy or efficiency.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><p><br></p><p style="font-size: 11px;"><b style="font-size: 11px;">Candidate profile</b></p><p style="font-size: 11px;">Education and experience</p><p style="font-size: 11px;">Bachelor’s degree in Accounting or Finance. ACCA, CPA, CMA, ACA or an equivalent professional qualification is preferred.</p><p style="font-size: 11px;">At least 7 years of progressive finance experience, including 2 years owning the full accounting cycle and</p><p style="font-size: 11px;">financial reporting for a services or technology business.</p><p style="font-size: 11px;">Experience with multiple entities and currencies, budgeting, cash management, project profitability, external</p><p style="font-size: 11px;">audits and coordination with local tax advisers. Experience supervising a small team is preferred.</p><p style="font-size: 11px;">Strong IFRS knowledge and practical revenue recognition experience. Exposure to Lebanon and GCC operations,</p><p style="font-size: 11px;">especially Saudi Arabia and the UAE, is an advantage.</p><p style="font-size: 11px;">Cloud, SaaS, IT services or AWS partner experience, including resale and partner funding, is strongly preferred.</p><p style="font-size: 11px;">Fluent English and Arabic are required.</p>