Embedded Systems Engineer Jobs in Lebanon

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Result of Service<br>The Research Assistant will support the collection, organization, validation, and preliminary analysis of quantitative and qualitative information required for projects related to Public Administration and Institutional Reform, Governance, Accountability and Innovation and Local Governance work of the Public Governance and Institutional Transformation Section. The assignment will contribute to the timely preparation of accurate research materials, databases, background notes, presentations, and other project outputs.<br> Work Location<br>UN-House - ESCWA<br> Expected duration<br>4 Months<br> Duties and Responsibilities<br>1. Background and Objective Public governance systems in the Arab region are undergoing significant transformation in response to overlapping economic, social, environmental, and geopolitical challenges, including fiscal pressures, climate risks, rapid digitalization, conflict, and declining public trust. These evolving challenges demand not only public sector reform but also systemic innovation to strengthen service delivery, accountability, resilience, and institutional effectiveness. Today, governments are increasingly required to modernize public administration through digital transformation, artificial intelligence, transparency and accountability, inclusive and participatory governance, and resilience-building. They must also align reforms with the 2030 Agenda, integrate behavioural insights into policymaking, and strengthen strategic foresight and anticipatory governance to address emerging challenges. In this context, the role of the United Nations Economic and Social Commission for Western Asia is central in supporting Member States to modernize public institutions, promote regional knowledge exchange, and advance innovative governance frameworks tailored to the Arab region. This work requires the collection, review, and organization of information from national, regional, and international sources, as well as the preparation of background materials, country information, presentations, tables, and other project outputs. ESCWA therefore seeks to engage an entry-level Research Assistant to provide research, data-collection, documentation, and organizational support to activities related to Public Administration and Institutional Reform, Governance, Accountability and Innovation, Local Governance, and the wider work of the section. 2. Duties and Responsibilities The Research Assistant is expected to perform, under the supervision of the Chief of the Governance Section, the following tasks: • Research, extract, consolidate, and organize quantitative and qualitative information from relevant national, regional, and international sources using appropriate research tools and software. • Assist in collecting, reviewing and validating collected data and information for accuracy, completeness, clarity, and consistency, and flag any discrepancies for follow-up by the project team. • Maintain and update relevant computerized databases, research files, and reference materials to ensure data integrity, accessibility, and proper documentation. • Prepare reports, presentations, tables, graphs, charts, and other visual materials to present research findings and provide clear information to the Project coordinator and project team. • Gather and summarize information from national databases, official websites, libraries, online platforms, ESCWA repositories, and other reliable sources to support ongoing research and project activities. • Prepare abstracts, summary briefs, background notes, bibliographic descriptions, country information, and supporting materials for inclusion in ESCWA documents, reports, presentations, and publications. • Contribute to the preparation of research and analytical materials related to Public Administration and Institutional Reform, Governance, Accountability and Innovation, Local Governance and other projects undertaken by the Public Governance and Institutional Transformation Section. • Support the preparation and organization of the remianing Forums and the meetings, including background research, participant materials, meeting documentation, and summaries of discussions. • Coordinate with team members and relevant counterparts, support internal meetings and consultations by preparing materials and taking notes, and perform other related tasks required for the timely implementation of assigned projects.<br> Qualifications/special skills<br>A first level degree in Political science, or a related area is required. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed. No prior work experience is required for this assignment. Data collection and analysis skills are required. Skills in data collection, research, or related assignments is desirable.<br> Languages<br>English and French are the working languages of the United Nations Secretariat; and Arabic is a working language of ESCWA. For this position, fluency in English and Arabic language is required. Note: “Fluency” equals a rating of ‘fluent’ in all four areas (speak, read, write, and understand) and “Knowledge of” equals a rating of ‘confident’ in two of the four areas.<br> Additional Information<br>Recruitment for this position is on a local basis. The incumbent is required to have the legal right to live and work in the specified working location.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p><strong><u>About Our Client</u></strong></p><br><p>Our client operates growing e-commerce brands serving customers in Lebanon, with plans to expand further across the GCC and launch a new clothing brand.</p><br><p>The business values reliable people who take ownership, learn quickly, and remain professional under pressure. As the brands grow, high-performing team members will have opportunities to expand their responsibilities across multiple products and markets.</p><br><br>Job Description<br><p>Great customer service does more than answer questions. It builds trust, protects revenue, and turns first-time buyers into loyal customers.</p><br><p>Our client is looking for a customer-focused professional in Lebanon who can take ownership of daily customer interactions and order operations across growing e-commerce brands. If you know Shopify, communicate confidently in Arabic, English, and French, and stay composed when things get busy, this could be your path toward a senior customer service leadership role.</p><br><p><u><strong>Why This Opportunity Matters</strong></u></p><br><p>You’ll be at the center of the customer journey, supporting shoppers from their first message through order fulfillment and post-purchase follow-up. Your work will directly influence customer satisfaction, completed orders, product reviews, and repeat business.</p><br><p>This is not a role where you simply respond to messages. You’ll help recover cancelled orders, identify upselling opportunities, coordinate with delivery partners, and keep essential customer and order information accurate.</p><br><p>Strong performance will be recognized with additional earning potential and a clear path toward greater responsibility.<br> &nbsp;</p><br><p><u><strong>What You’ll Own</strong></u></p><br><p>In this role, you will:</p><br><ul><li>Manage customer conversations on WhatsApp with professionalism, empathy, and speed.</li><li>Process customer orders accurately and ensure all required information is complete.</li><li>Follow up with fulfillment and delivery partners regarding cancelled orders.</li><li>Speak with customers to understand cancellation reasons and recover orders whenever possible.</li><li>Maintain accurate customer and order records in shared Google Sheets.</li><li>Make outbound calls to request product reviews and explore relevant upselling opportunities.</li><li>Collect customer feedback that helps strengthen trust in the brands and improve the customer experience.</li><li>Moderate comments on social media advertisements while protecting a professional brand image.</li><li>Provide dependable administrative support and handle additional virtual assistant tasks as business needs evolve.</li></ul><p>Your success will be measured by the quality of your customer interactions, the accuracy of your work, your ability to support order targets, and the ownership you bring to daily operations.</p><br><br>Qualifications<br><p><u><strong>What Makes You Successful</strong></u></p><br><p>You’ll thrive in this role if you are a Lebanese national currently based in Lebanon and a native Arabic speaker with a very good command of both English and French.</p><br><p>Previous customer service experience with e-commerce brands in Lebanon is required, including hands-on experience using Shopify. You should also be comfortable working with CRM systems, Microsoft Excel, and Google Sheets.</p><br><p>Because phone communication is an important part of the role, you’ll need to be comfortable and confident speaking with customers, requesting reviews, handling objections, and introducing relevant upselling opportunities.</p><br><p>You’ll be especially successful if you:</p><br><ul><li>Communicate politely and professionally, including during difficult customer interactions.</li><li>Stay calm, organized, and focused when order volumes or customer demands increase.</li><li>Show empathy while remaining clear and solution-oriented.</li><li>Learn new processes quickly and apply feedback.</li><li>Work with discipline and reliability without needing constant follow-up.</li><li>Take initiative instead of waiting for every next step to be assigned.</li><li>Are serious about building a long-term career in customer service and e-commerce operations.</li></ul><p>Additional training will be provided when needed, but motivation, professionalism, and accountability must come from you.</p><br><br>Additional Information<br><p><u><strong>What’s In It for You</strong></u></p><br><p>This is a full-time opportunity with a base salary of <strong>$250 to $350 per month</strong>, plus performance bonuses for orders completed above the defined target. Each additional qualifying order above the threshold earns an extra bonus.</p><br><p>Working hours are <strong>9:00 AM to 6:00 PM</strong>, including a <strong>two-hour break</strong>.</p><br><p>More importantly, the role offers a clear progression path. Strong performers who consistently meet targets, demonstrate ownership, and support the wider operation can advance into a <strong>Senior Customer Service</strong> or <strong>Head of Customer Service</strong> position.</p><br><p>As the business expands, your responsibilities may grow across our client’s operations in Lebanon and the GCC, as well as the upcoming clothing brand. This creates meaningful exposure to multi-brand customer service, regional e-commerce operations, and team leadership.</p><br><p><u><strong>Ready to Take Ownership?</strong></u></p><br><p>If you’re looking for a role where your communication skills can directly influence customer loyalty, revenue, and business growth, this is your opportunity.</p><br><p>Apply if you have the required e-commerce and Shopify experience, enjoy solving customer problems, and are ready to grow from a front-line customer service professional into a future leader.</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Mindrift is looking for skilled Bot Developers (WhatsApp Business API, Telegram Bot API, Discord API) to join the Tendem project (https://tendem.<br>ai/) and build conversational bots and messaging-platform integrations for real-world applications.<br> In this role, you'll use your bot engineering expertise, conversational design skills, and quality-focused approach to build reliable, useful bots and messaging integrations that deliver a great user experience.<br> This part-time remote opportunity is ideal for professionals with hands-on experience building messaging bots, working with platform APIs and webhooks, and implementing conversational logic.<br> What We Do The Mindrift platform connects specialists with innovative technology projects.<br> Our mission is to help develop high-quality AI technologies by combining real-world expertise from professionals across the globe with advanced AI development efforts.<br> About the Role This is a freelance role for a Tendem project.<br> As a Bot Developer, you'll design, build, and refine messaging bots for one or more messaging platforms, including WhatsApp, Telegram, Discord, Slack, and similar platforms — for use cases such as customer service, appointment booking, order taking, content delivery, moderation, and automated notifications.<br> Key Responsibilities Build bots for one or more messaging platforms, such as WhatsApp (Business API / Cloud API), Telegram (Bot API), Discord, Slack and similar messaging platforms.<br> Design and implement conversational flows, dialogue state, and fallback handling.<br> Integrate bots with LLMs (OpenAI, Anthropic, or similar) for natural language responses where appropriate.<br> Connect bots to backend services, databases, CRMs, and third-party APIs (booking systems, payment, content sources).<br> Handle webhooks, rate limits, and platform-specific message formats (interactive messages, buttons, media, templates).<br> Review, debug, optimize, and refactor bot implementations to improve correctness, reliability, maintainability, and graceful error handling.<br> Implement logging, monitoring, and recovery so bots stay healthy in production.<br> Requirements and benefits Educational qualifications At least 3 years of relevant experience backend, integration, automation, or bot development experience (required).<br> Bachelor's or Master's Degree in Computer Science, Engineering, Information Technology, or related technical fields is a plus.<br> Academic and/or Professional Experience Candidates should have a strong foundation in bot development, messaging platform integrations, and building reliable conversational workflows.<br> We are looking for specialists who can design and maintain production-ready bots, work confidently with APIs, webhooks, and backend services, and build stable, user-friendly bot experiences.<br> Strong problem-solving skills, attention to detail, and the ability to work independently are essential.<br> Technical Skills (Essential) At least 1 year of hands-on experience building bots for at least one major messaging platforms (WhatsApp, Telegram, Discord, Slack, or similar) is required Strong command of Python or Node.<br>js for backend bot logic.<br> Solid experience with REST APIs, webhooks, OAuth, and async request handling.<br> Experience with relational or NoSQL databases for storing conversation state and user data.<br> Familiarity with LLM APIs (OpenAI, Anthropic) and prompt design for conversational use is a strong plus.<br> Understanding of platform-specific limits, message templates, and approval flows (e.<br>g., WhatsApp template messages).<br> Experience with hosting and deployment (Docker, serverless, VPS, or PaaS) Additional requirements Strong attention to detail and commitment to bot reliability — no silent failures, no broken flows.<br> Self-directed work ethic with the ability to design and ship complete bots independently.<br> Portfolio or examples of bots you've built (required).<br> English proficiency: Upper-intermediate (B2) or above (required) Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $35 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br> Why this freelance opportunity might be a great fit for you?<br> Work fully remote on your own schedule with just a laptop and stable internet connection.<br> Apply your expertise to real-world technology projects while gaining experience building high-quality solutions for a global platform.<br> Participate in performance-based bonus programs that reward high-quality work and consistent delivery.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Mindrift is looking for skilled Bot Developers (WhatsApp Business API, Telegram Bot API, Discord API) to join the Tendem project (https://tendem.<br>ai/) and build conversational bots and messaging-platform integrations within our hybrid AI + human environment.<br> In this role, as an AI Pilot – that's how we refer to this position at Mindrift – you'll collaborate with Tendem Agents that handle repetitive tasks, while you provide bot engineering expertise, conversational design judgment, and quality control to ensure bots are reliable, useful, and ready for real users.<br> This part-time remote opportunity is ideal for professionals with hands-on experience building messaging bots, working with platform APIs and webhooks, and implementing conversational logic.<br> What We Do The Mindrift platform connects specialists with AI projects from major tech innovators.<br> Our mission is to unlock the potential of Generative AI by tapping into real-world expertise from across the globe.<br> About the Role This is a freelance role for a Tendem project.<br> As a Bot Developer, you'll design, build, and refine messaging bots for one or more messaging platforms, including WhatsApp, Telegram, Discord, Slack, and similar platforms — for use cases such as customer service, appointment booking, order taking, content delivery, moderation, and automated notifications.<br> Key Responsibilities Build bots for one or more messaging platforms, such as WhatsApp (Business API / Cloud API), Telegram (Bot API), Discord, Slack and similar messaging platforms.<br> Design and implement conversational flows, dialogue state, and fallback handling.<br> Integrate bots with LLMs (OpenAI, Anthropic, or similar) for natural language responses where appropriate.<br> Connect bots to backend services, databases, CRMs, and third-party APIs (booking systems, payment, content sources).<br> Handle webhooks, rate limits, and platform-specific message formats (interactive messages, buttons, media, templates).<br> Evaluate AI-generated bot code and refactor it for correctness, reliability, and graceful error handling.<br> Implement logging, monitoring, and recovery so bots stay healthy in production.<br> Requirements and benefits Educational qualifications At least 3 years of relevant experience backend, integration, automation, or bot development experience (required).<br> Bachelor's or Master's Degree in Computer Science, Engineering, Information Technology, or related technical fields is a plus.<br> Academic and/or Professional Experience Candidates should have a strong foundation in bot development, messaging platform integrations, and building reliable conversational workflows.<br> We are looking for specialists who can design and maintain production-ready bots, work confidently with APIs, webhooks, and backend services, and refine AI-assisted output into stable, user-friendly experiences.<br> Strong problem-solving skills, attention to detail, and the ability to work independently are essential.<br> Technical Skills (Essential) At least 1 year of hands-on experience building bots for at least one major messaging platforms (WhatsApp, Telegram, Discord, Slack, or similar) is required Strong command of Python or Node.<br>js for backend bot logic.<br> Solid experience with REST APIs, webhooks, OAuth, and async request handling.<br> Experience with relational or NoSQL databases for storing conversation state and user data.<br> Familiarity with LLM APIs (OpenAI, Anthropic) and prompt design for conversational use is a strong plus.<br> Understanding of platform-specific limits, message templates, and approval flows (e.<br>g., WhatsApp template messages).<br> Experience with hosting and deployment (Docker, serverless, VPS, or PaaS) Additional requirements Strong attention to detail and commitment to bot reliability — no silent failures, no broken flows.<br> Self-directed work ethic with the ability to design and ship complete bots independently.<br> Portfolio or examples of bots you've built (required).<br> English proficiency: Upper-intermediate (B2) or above (required).<br> Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $35 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br> Why this freelance opportunity might be a great fit for you?<br> Work fully remote on your own schedule with just a laptop and stable internet connection.<br> Gain hands-on experience in a unique hybrid environment where human expertise and AI agents collaborate seamlessly — a distinctive skill set in a rapidly growing field.<br> Participate in performance-based bonus programs that reward high-quality work and consistent delivery.<br></span> </div>

<p><h4>Description</h4> <p>Mindrift is looking for skilled bot developers (WhatsApp Business API, Telegram Bot API, Discord API) to join the Tendem project and build conversational bots and messaging-platform integrations within our hybrid AI + human environment. In this role, as an AI pilot – that's how we refer to this position at Mindrift – you'll collaborate with Tendem agents that handle repetitive tasks, while you provide bot engineering expertise, conversational design judgment, and quality control to ensure bots are reliable, useful, and ready for real users. This part-time remote opportunity is ideal for professionals with hands-on experience building messaging bots, working with platform APIs and webhooks, and implementing conversational logic.</p> <br> <h4>What we do</h4> <p>The Mindrift platform connects specialists with AI projects from major tech innovators. Our mission is to unlock the potential of generative AI by tapping into real-world expertise from across the globe.</p> <br> <h4>About the role</h4> <p>This is a freelance role for a Tendem project. As a bot developer, you'll design, build, and refine messaging bots across WhatsApp, Telegram, Discord, and similar platforms — for use cases such as customer service, appointment booking, order taking, content delivery, moderation, and automated notifications.</p> <br> <h4>Key responsibilities</h4> <ul> <li>Build bots for WhatsApp (Business API / Cloud API), Telegram (Bot API), Discord, and similar messaging platforms.</li> <li>Design and implement conversational flows, dialogue state, and fallback handling.</li> <li>Integrate bots with LLMs (OpenAI, Anthropic, or similar) for natural language responses where appropriate.</li> <li>Connect bots to backend services, databases, CRMs, and third-party APIs (booking systems, payment, content sources).</li> <li>Handle webhooks, rate limits, and platform-specific message formats (interactive messages, buttons, media, templates).</li> <li>Evaluate AI-generated bot code and refactor it for correctness, reliability, and graceful error handling.</li> <li>Implement logging, monitoring, and recovery so bots stay healthy in production.</li> </ul> <br> <h4>Requirements and benefits</h4> <h5>Educational qualifications</h5> <ul> <li>At least 3 years of relevant experience in backend, integration, automation, or bot development (required).</li> <li>Bachelor's or master's degree in computer science, engineering, information technology, or related technical fields is a plus.</li> </ul> <h5>Academic and/or professional experience</h5> <p>Candidates should have a strong foundation in bot development, messaging platform integrations, and building reliable conversational workflows. We are looking for specialists who can design and maintain production-ready bots, work confidently with APIs, webhooks, and backend services, and refine AI-assisted output into stable, user-friendly experiences. Strong problem-solving skills, attention to detail, and the ability to work independently are essential.</p> <h5>Technical skills (essential)</h5> <ul> <li>At least 1 year of hands-on experience building bots for major messaging platforms (WhatsApp, Telegram, Discord, Slack, or similar) is required.</li> <li>Strong command of Python or Node.js for backend bot logic.</li> <li>Solid experience with REST APIs, webhooks, OAuth, and async request handling.</li> <li>Experience with relational or NoSQL databases for storing conversation state and user data.</li> <li>Familiarity with LLM APIs (OpenAI, Anthropic) and prompt design for conversational use is a strong plus.</li> <li>Understanding of platform-specific limits, message templates, and approval flows (e.g., WhatsApp template messages).</li> <li>Experience with hosting and deployment (Docker, serverless, VPS, or PaaS).</li> </ul> <h5>Additional requirements</h5> <ul> <li>Strong attention to detail and commitment to bot reliability — no silent failures, no broken flows.</li> <li>Self-directed work ethic with the ability to design and ship complete bots independently.</li> <li>Portfolio or examples of bots you've built (required).</li> <li>English proficiency: Upper-intermediate (B2) or above (required).</li> </ul> <br> <h4>Project time expectations</h4> <p>For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.</p> <br> <h4>Compensation</h4> <p>On this project, contributors can earn up to $35 per hour equivalent, depending on their level and pace of contribution.</p> <p>Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p> <br> <h4>Why this freelance opportunity might be a great fit for you?</h4> <ul> <li>Work fully remote on your own schedule with just a laptop and stable internet connection.</li> <li>Gain hands-on experience in a unique hybrid environment where human expertise and AI agents collaborate seamlessly — a distinctive skill set in a rapidly growing field.</li> <li>Participate in performance-based bonus programs that reward high-quality work and consistent delivery.</li> </ul></p><p></p>

<p><h4>Description</h4> <p>Mindrift is looking for skilled bot developers (WhatsApp Business API, Telegram Bot API, Discord API) to join the Tendem project and build conversational bots and messaging-platform integrations within our hybrid AI + human environment. In this role, as an AI Pilot – that's how we refer to this position at Mindrift – you'll collaborate with Tendem agents that handle repetitive tasks, while you provide bot engineering expertise, conversational design judgment, and quality control to ensure bots are reliable, useful, and ready for real users. This part-time remote opportunity is ideal for professionals with hands-on experience building messaging bots, working with platform APIs and webhooks, and implementing conversational logic.</p> <h4>What we do</h4> <p>The Mindrift platform connects specialists with AI projects from major tech innovators. Our mission is to unlock the potential of generative AI by tapping into real-world expertise from across the globe.</p> <h4>About the role</h4> <p>This is a freelance role for a Tendem project. As a bot developer, you'll design, build, and refine messaging bots for one or more messaging platforms, including WhatsApp, Telegram, Discord, Slack, and similar platforms — for use cases such as customer service, appointment booking, order taking, content delivery, moderation, and automated notifications.</p> <h4>Key responsibilities</h4> <ul> <li>Build bots for one or more messaging platforms, such as WhatsApp (Business API / Cloud API), Telegram (Bot API), Discord, Slack and similar messaging platforms.</li> <li>Design and implement conversational flows, dialogue state, and fallback handling.</li> <li>Integrate bots with LLMs (OpenAI, Anthropic, or similar) for natural language responses where appropriate.</li> <li>Connect bots to backend services, databases, CRMs, and third-party APIs (booking systems, payment, content sources).</li> <li>Handle webhooks, rate limits, and platform-specific message formats (interactive messages, buttons, media, templates).</li> <li>Evaluate AI-generated bot code and refactor it for correctness, reliability, and graceful error handling.</li> <li>Implement logging, monitoring, and recovery so bots stay healthy in production.</li> </ul> <h4>Requirements and benefits</h4> <h4>Educational qualifications</h4> <ul> <li>At least 3 years of relevant experience backend, integration, automation, or bot development experience (required).</li> <li>Bachelor's or master's degree in computer science, engineering, information technology, or related technical fields is a plus.</li> </ul> <h4>Academic and/or professional experience</h4> <p>Candidates should have a strong foundation in bot development, messaging platform integrations, and building reliable conversational workflows. We are looking for specialists who can design and maintain production-ready bots, work confidently with APIs, webhooks, and backend services, and refine AI-assisted output into stable, user-friendly experiences. Strong problem-solving skills, attention to detail, and the ability to work independently are essential.</p> <h4>Technical skills (essential)</h4> <ul> <li>At least 1 year of hands-on experience building bots for at least one major messaging platform (WhatsApp, Telegram, Discord, Slack, or similar) is required.</li> <li>Strong command of Python or Node.js for backend bot logic.</li> <li>Solid experience with REST APIs, webhooks, OAuth, and async request handling.</li> <li>Experience with relational or NoSQL databases for storing conversation state and user data.</li> <li>Familiarity with LLM APIs (OpenAI, Anthropic) and prompt design for conversational use is a strong plus.</li> <li>Understanding of platform-specific limits, message templates, and approval flows (e.g., WhatsApp template messages).</li> <li>Experience with hosting and deployment (Docker, serverless, VPS, or PaaS).</li> </ul> <h4>Additional requirements</h4> <ul> <li>Strong attention to detail and commitment to bot reliability — no silent failures, no broken flows.</li> <li>Self-directed work ethic with the ability to design and ship complete bots independently.</li> <li>Portfolio or examples of bots you've built (required).</li> <li>English proficiency: upper-intermediate (B2) or above (required).</li> </ul> <h4>Project time expectations</h4> <p>For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.</p> <h4>Compensation</h4> <p>On this project, contributors can earn up to $35 per hour equivalent, depending on their level and pace of contribution. Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p> <h4>Why this freelance opportunity might be a great fit for you?</h4> <ul> <li>Work fully remote on your own schedule with just a laptop and stable internet connection.</li> <li>Gain hands-on experience in a unique hybrid environment where human expertise and AI agents collaborate seamlessly — a distinctive skill set in a rapidly growing field.</li> <li>Participate in performance-based bonus programs that reward high-quality work and consistent delivery.</li> </ul></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Position duration: Tentative July 1, 2026 December 31, 2027 Location: Jordan, Egypt, Lebanon, India, Philippines and Indonesia. Note: this is the general coverage area of this role; this position is a Remote based position and we will consider only qualified applicants located in these countries. Relocation is not available Project Overview Catholic Relief Services is implementing a global emergency response initiative designed to deliver timely, life saving humanitarian assistance in rapidly evolving crises worldwide. Over 18 months, the program enables fast, flexible action to address urgent needs arising from sudden shocks and protracted emergencies. It supports critical humanitarian sectors through context appropriate assistance while emphasizing operational readiness, locally led implementation, accountability to affected communities, and safe, dignified programming. Emergency Program Managers will support a designated hub of 3 5 countries in Europe, Middle East and Asia, providing readiness and response support based on evolving needs. The initiative strengthens the organization s ability to respond at speed and scale in complex and resource constrained environments, ensuring help reaches people most in need when it matters most. Job Summary You will manage and provide technical oversight of the development and implementation of the emergency response and recovery programming, particularly for large and complex projects, ensuring effective systems and processes are in place that support high-quality programming advancing Catholic Relief Services (CRS) work in serving the poor and vulnerable. The role contributes to CRS capacity, supporting target countries across a specified focus region, of emergency program across project cycle. Your management skills and knowledge will ensure that CRS delivers high-quality emergency programming and continuously works towards improving the impact of its emergency response and recovery programming. The Emergency Program Manager I will work closely with program office, partners and other technical departments (WASH, Food Security, Cash, Shelter etc.) to support the establishment and strengthening program function, including hazard and risks mapping, response plan, MEAL readiness and donor communication channel. S/he will support the application of CRS program standards and donor requirements, contribute to readiness learning and support rapid response and lead readiness efforts for CRS program offices and partners to promote efficient, high quality and rapid humanitarian response. Roles and Key Responsibilities • Provide management, guidance, and technical oversight of all new and existing emergency response and recovery projects throughout the project cycle to ensure project design, start-up, implementation and close-out are in line with CRS quality principles and standards, donor guidelines, and industry best practices. • Effectively manage talent for emergency response and recovery programs and supervise. Manage team dynamics and staff well-being. Provide coaching, strategically tailored individual development plans, and complete performance management for direct reports. • Oversee technical assistance and capacity strengthening activities in emergency response and recovery for staff and partner organizations to enhance program quality and impact. • Lead the development of program learning - identify opportunities for learning, research and publications in emergency response and recovery and implementation of MEAL policy. Facilitate the dissemination of promising practices and lessons learned to contribute to the agency's knowledge management agenda. Ensure integration of innovations and best practices. • Contribute to the proactive pursuit of opportunities for new funding to ensure growth of the program office (PO) emergency response and recovery portfolio in line with agency, regional, and PO strategic priorities. Serve as the technical lead and technical writer to ensure quality emergency response and recovery proposals per agency and donor standards. Contribute to budgeting and staffing plans and activities for proposals. • Oversee the identification, assessment and strengthening of partnerships relevant to emergency response and recovery and the appropriate application of partnership concepts, tools and approaches. • Ensure timely and appropriate project expenditures in line with financial plans and efficient use and stewardship of project material sources. • Represent CRS in relevant working groups and clusters, with key donors, and other local stakeholders. Basic Qualifications • Bachelor s Degree in International Development, International Relations, Community Development, or in the field of WASH, shelter, livelihoods, or food security required. • Minimum of 2 years' experience in relevant field-based project management experience. • Experience in managing moderately complex projects. • Experience in an international NGO. • Experience working closely with local partner organizations. Preferred Qualifications • Master's Degree in International Development, International Relations, Community Development, or in the field of WASH, shelter, livelihoods, or food security. • At least1 years working experience in the area of emergency programming, including WASH, shelter, livelihoods, and/or food security programming. Knowledge, Skills and Abilities • MEAL skills and experience. • Staff management experience and abilities that are conducive to a learning environment. • Experience using MS Windows and MS Office packages (Excel, Word, PowerPoint), Web Conferencing Applications, information management systems. • Good experience in project grants management, including project design, preferably for grants from multiple public donors, including US government and UN. • Demonstrated ability to write high quality technical proposals. • Strong analytical and problem-solving skills, with ability to make sound judgment and decisions and offer innovative solutions. • Strong relations management abilities. Ability to relate to people at all levels internally and externally. Strategic in how you approach each relationship. • Good presentation and facilitation skills. • Proactive, resourceful, solutions-oriented and results-oriented. Required Languages: Proficiency (verbal and written) in English, Arabic is preferred. Travel: Must be able and willing to travel at least 50% of time often at very short notice (within 48 hours) and for an average of four-six weeks (with a maximum of two consecutive months under exceptional circumstances). Should have the capacity to live and work in difficult/stressful environments and serve wherever agency needs dictate. Supervisory Responsibilities: No How to apply Program Manager I - Emergency Response and Recovery, EMEA - CRS Careers</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s Degree in International Development, International Relations, Community Development, or in the field of WASH, shelter, livelihoods, or food security required.</li><li>Minimum of 2 years' experience in relevant field-based project management experience.</li><li>Experience in managing moderately complex projects.</li><li>Experience in an international NGO.</li><li>Experience working closely with local partner organizations.</li><li>Master's Degree in International Development, International Relations, Community Development, or in the field of WASH, shelter, livelihoods, or food security.</li><li>At least 1 years working experience in the area of emergency programming, including WASH, shelter, livelihoods, and/or food security programming.</li><li>MEAL skills and experience.</li><li>Staff management experience and abilities that are conducive to a learning environment.</li><li>Experience using MS Windows and MS Office packages (Excel, Word, PowerPoint), Web Conferencing Applications, information management systems.</li><li>Good experience in project grants management, including project design, preferably for grants from multiple public donors, including US government and UN.</li><li>Demonstrated ability to write high quality technical proposals.</li><li>Strong analytical and problem-solving skills, with ability to make sound judgment and decisions and offer innovative solutions.</li><li>Strong relations management abilities. Ability to relate to people at all levels internally and externally. Strategic in how you approach each relationship.</li><li>Good presentation and facilitation skills.</li><li>Proactive, resourceful, solutions-oriented and results-oriented.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Purpose<p>The Position To achieve organise control and monitor passenger sales targets and marketing goals of the company To effectively manage trade and corporate relationships to support station commercial objectives by conducting regular sales visit To monitor operations and administration of sales inline with company procedures and policies To assist in the development of valueadded products for implementation in the local market in order to further optimize and enhance revenue To control guide and monitor the daytoday activities of all field sales staff to ensure satisfactory performance levels and smooth flow of business To ensure that the product and promotional plans are understood and implemented to give the greatest impact in the market To prepare weekly monthly and annual sales reports and constant monitoring of market trends and competitor activities in order to ensure that Head Office is kept informed of local conditions To review the fortnightly and monthly sales of travel agents and GSA to ensure that business potential is being maximised and take suitable remedial actions To liaise with marketing and other passenger service related departments of Emirates to ensure well integrated sales effort</p><br><br><ul><li>Achieve organize control and monitor passenger sales targets and marketing goals of the company </li><li>To monitor operations and administration of sales inline with company procedures and policies </li><li>To assist in the development of value-added products for implementation in the local market in order to further optimize and enhance revenue </li><li>To control guide and monitor the day today activities of all field sales staff to ensure satisfactory performance levels and smooth flow of business </li><li>To ensure that the product and promotional plans are understood and implemented to give the greatest impact in the market </li><li>To prepare weekly monthly and annual sales reports and constant monitoring of market trends and competitor activities in order to ensure that Head Office is kept informed of local conditions </li><li>To review the fortnightly and monthly sales of travel agents and GSA to ensure that business potential is being maximized and take suitable remedial actions </li><li>To liaise with marketing and tariff units and other passenger service related departments of Emirates to ensure well integrated sales effort</li></ul><p><span><span><span><span><br>Q</span><span>ualifications:</span></span></span></span><br><span><span><span><span> * Degree or Honours (12+3 or equivalent) in Business Management, Marketing or related field.</span></span></span></span><br><span><span><span><span> Experience:</span></span></span></span><br><span><span><span><span> * 8+ years experience in </span></span><span><span><span>sales</span></span></span><span><span> &amp; marketing, preferably within Airline passenger </span></span><span><span><span>sales</span></span></span><span><span>, and at least 3 years at a management level</span></span></span></span></p><br><br>Qualification<p><span><span><span><span>Knowledge/skil</span><span>ls:</span></span></span></span><br><span><span><span><span> * Strong communication and relationship building capabilities</span></span></span></span><br><span><span><span><span> * Account management and </span></span><span><span><span>sales</span></span></span><span><span> planning</span></span></span></span><br><span><span><span><span> * Understanding of travel trade distribution and corporate </span></span><span><span><span>sales</span></span></span></span></span><br><span><span><span><span> * Analytical skills for interpreting </span></span><span><span><span>sales</span></span></span><span><span> reports and market data</span></span></span></span><br><span><span><span><span> * Negotiation and influencing skills</span></span></span></span><br><span><span><span><span> * Competence in CRM and </span></span><span><span><span>sales</span></span></span><span><span> tracking systems</span></span></span></span></p><br><br><p>Must have the right to live and work in Lebanon </p><br><br>Salary &amp; benefits<p>Competitive Salary </p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Great customer service does more than answer questions.<br> It builds trust, protects revenue, and turns first-time buyers into loyal customers.<br> Our client is looking for a customer-focused professional in Lebanon who can take ownership of daily customer interactions and order operations across growing e-commerce brands.<br> If you know Shopify, communicate confidently in Arabic, English, and French, and stay composed when things get busy, this could be your path toward a senior customer service leadership role.<br> Why This Opportunity Matters You’ll be at the center of the customer journey, supporting shoppers from their first message through order fulfillment and post-purchase follow-up.<br> Your work will directly influence customer satisfaction, completed orders, product reviews, and repeat business.<br> This is not a role where you simply respond to messages.<br> You’ll help recover cancelled orders, identify upselling opportunities, coordinate with delivery partners, and keep essential customer and order information accurate.<br> Strong performance will be recognized with additional earning potential and a clear path toward greater responsibility.<br> About Our Client Our client operates growing e-commerce brands serving customers in Lebanon, with plans to expand further across the GCC and launch a new clothing brand.<br> The business values reliable people who take ownership, learn quickly, and remain professional under pressure.<br> As the brands grow, high-performing team members will have opportunities to expand their responsibilities across multiple products and markets.<br> What You’ll Own In this role, you will: Manage customer conversations on WhatsApp with professionalism, empathy, and speed.<br> Process customer orders accurately and ensure all required information is complete.<br> Follow up with fulfillment and delivery partners regarding cancelled orders.<br> Speak with customers to understand cancellation reasons and recover orders whenever possible.<br> Maintain accurate customer and order records in shared Google Sheets.<br> Make outbound calls to request product reviews and explore relevant upselling opportunities.<br> Collect customer feedback that helps strengthen trust in the brands and improve the customer experience.<br> Moderate comments on social media advertisements while protecting a professional brand image.<br> Provide dependable administrative support and handle additional virtual assistant tasks as business needs evolve.<br> Your success will be measured by the quality of your customer interactions, the accuracy of your work, your ability to support order targets, and the ownership you bring to daily operations.<br> What’s In It for You This is a full-time opportunity with a base salary of $250 to $350 per month , plus performance bonuses for orders completed above the defined target.<br> Each additional qualifying order above the threshold earns an extra bonus.<br> Working hours are 9:00 AM to 6:00 PM , including a two-hour break .<br> More importantly, the role offers a clear progression path.<br> Strong performers who consistently meet targets, demonstrate ownership, and support the wider operation can advance into a Senior Customer Service or Head of Customer Service position.<br> As the business expands, your responsibilities may grow across our client’s operations in Lebanon and the GCC, as well as the upcoming clothing brand.<br> This creates meaningful exposure to multi-brand customer service, regional e-commerce operations, and team leadership.<br> Ready to Take Ownership?<br> If you’re looking for a role where your communication skills can directly influence customer loyalty, revenue, and business growth, this is your opportunity.<br> Apply if you have the required e-commerce and Shopify experience, enjoy solving customer problems, and are ready to grow from a front-line customer service professional into a future leader.<br> What Makes You Successful You’ll thrive in this role if you are a Lebanese national currently based in Lebanon and a native Arabic speaker with a very good command of both English and French.<br> Previous customer service experience with e-commerce brands in Lebanon is required, including hands-on experience using Shopify.<br> You should also be comfortable working with CRM systems, Microsoft Excel, and Google Sheets.<br> Because phone communication is an important part of the role, you’ll need to be comfortable and confident speaking with customers, requesting reviews, handling objections, and introducing relevant upselling opportunities.<br> You’ll be especially successful if you: Communicate politely and professionally, including during difficult customer interactions.<br> Stay calm, organized, and focused when order volumes or customer demands increase.<br> Show empathy while remaining clear and solution-oriented.<br> Learn new processes quickly and apply feedback.<br> Work with discipline and reliability without needing constant follow-up.<br> Take initiative instead of waiting for every next step to be assigned.<br> Are serious about building a long-term career in customer service and e-commerce operations.<br> Additional training will be provided when needed, but motivation, professionalism, and accountability must come from you.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Great customer service does more than answer questions.<br> It builds trust, protects revenue, and turns first-time buyers into loyal customers.<br> Our client is looking for a customer-focused professional in Lebanon who can take ownership of daily customer interactions and order operations across growing e-commerce brands.<br> If you know Shopify, communicate confidently in Arabic, English, and French, and stay composed when things get busy, this could be your path toward a senior customer service leadership role.<br> Why This Opportunity Matters You’ll be at the center of the customer journey, supporting shoppers from their first message through order fulfillment and post-purchase follow-up.<br> Your work will directly influence customer satisfaction, completed orders, product reviews, and repeat business.<br> This is not a role where you simply respond to messages.<br> You’ll help recover cancelled orders, identify upselling opportunities, coordinate with delivery partners, and keep essential customer and order information accurate.<br> Strong performance will be recognized with additional earning potential and a clear path toward greater responsibility.<br> About Our Client Our client operates growing e-commerce brands serving customers in Lebanon, with plans to expand further across the GCC and launch a new clothing brand.<br> The business values reliable people who take ownership, learn quickly, and remain professional under pressure.<br> As the brands grow, high-performing team members will have opportunities to expand their responsibilities across multiple products and markets.<br> What You’ll Own In this role, you will: Manage customer conversations on WhatsApp with professionalism, empathy, and speed.<br> Process customer orders accurately and ensure all required information is complete.<br> Follow up with fulfillment and delivery partners regarding cancelled orders.<br> Speak with customers to understand cancellation reasons and recover orders whenever possible.<br> Maintain accurate customer and order records in shared Google Sheets.<br> Make outbound calls to request product reviews and explore relevant upselling opportunities.<br> Collect customer feedback that helps strengthen trust in the brands and improve the customer experience.<br> Moderate comments on social media advertisements while protecting a professional brand image.<br> Provide dependable administrative support and handle additional virtual assistant tasks as business needs evolve.<br> Your success will be measured by the quality of your customer interactions, the accuracy of your work, your ability to support order targets, and the ownership you bring to daily operations.<br> What’s In It for You This is a full-time opportunity with a base salary of $250 to $350 per month , plus performance bonuses for orders completed above the defined target.<br> Each additional qualifying order above the threshold earns an extra bonus.<br> Working hours are 9:00 AM to 6:00 PM , including a two-hour break .<br> More importantly, the role offers a clear progression path.<br> Strong performers who consistently meet targets, demonstrate ownership, and support the wider operation can advance into a Senior Customer Service or Head of Customer Service position.<br> As the business expands, your responsibilities may grow across our client’s operations in Lebanon and the GCC, as well as the upcoming clothing brand.<br> This creates meaningful exposure to multi-brand customer service, regional e-commerce operations, and team leadership.<br> Ready to Take Ownership?<br> If you’re looking for a role where your communication skills can directly influence customer loyalty, revenue, and business growth, this is your opportunity.<br> Apply if you have the required e-commerce and Shopify experience, enjoy solving customer problems, and are ready to grow from a front-line customer service professional into a future leader.<br> What Makes You Successful You’ll thrive in this role if you are a Lebanese national currently based in Lebanon and a native Arabic speaker with a very good command of both English and French.<br> Previous customer service experience with e-commerce brands in Lebanon is required, including hands-on experience using Shopify.<br> You should also be comfortable working with CRM systems, Microsoft Excel, and Google Sheets.<br> Because phone communication is an important part of the role, you’ll need to be comfortable and confident speaking with customers, requesting reviews, handling objections, and introducing relevant upselling opportunities.<br> You’ll be especially successful if you: Communicate politely and professionally, including during difficult customer interactions.<br> Stay calm, organized, and focused when order volumes or customer demands increase.<br> Show empathy while remaining clear and solution-oriented.<br> Learn new processes quickly and apply feedback.<br> Work with discipline and reliability without needing constant follow-up.<br> Take initiative instead of waiting for every next step to be assigned.<br> Are serious about building a long-term career in customer service and e-commerce operations.<br> Additional training will be provided when needed, but motivation, professionalism, and accountability must come from you.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p>Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.</p><br> <p>Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.<br> Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world.</p><br> <p>Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.</p><br> <p><strong><span>THE ROLE</span></strong></p><br> <p><span>The HR Director for the Global Business Services (GBS) Center will play a pivotal role in leading the human resources strategy and operations for the center. This position requires a seasoned HR professional with expertise in talent management, organizational development, learning and development (L&amp;D), and employee retention strategies in a GBS or BPO environment. </span></p><br> <p><span>The HR Director will report to the local Center Head with a functional reporting line to Global GBS HR Director to ensure the alignment of HR practices with the company’s strategic objectives while fostering a culture of collaboration, innovation, continuous learning, and employee engagement.</span></p><br> <p><strong><span>RESPONSIBILITIES</span></strong></p><br> <p><strong><span>Strategic Leadership</span></strong></p><br> <ul> <li><span>Develop and execute the HR strategy for the GBS Center, aligning it with global corporate goals and local operational needs.</span></li> <li><span>Serve as a trusted advisor to senior leadership on all HR-related matters, including workforce planning, organizational design, and talent strategy.</span></li> <li><span>Drive initiatives to build a high-performing, diverse, and inclusive workplace culture.</span></li> </ul> <p><strong><span>Talent Acquisition and Management</span></strong></p><br> <ul> <li><span>Oversee recruitment efforts to attract top talent for the GBS Center, ensuring alignment with the company’s competency requirements and growth plans.</span></li> <li><span>Implement robust onboarding programs to ensure new hires are equipped to succeed in their roles.</span></li> <li><span>Lead succession planning and career pathing efforts to ensure a strong leadership pipeline within the center.</span></li> </ul> <p><strong><span>Employee Retention and Attrition Management</span></strong></p><br> <ul> <li><span>Define and implement strategies to retain top talent and reduce employee attrition, focusing on building a positive employee experience.</span></li> <li><span>Analyze attrition trends and identify root causes, developing targeted interventions to address key areas of concern.</span></li> <li><span>Develop and enhance employee engagement programs, including recognition initiatives, career development opportunities, and wellness programs.</span></li> <li><span>Collaborate with leadership to create a culture of trust, transparency, and collaboration, ensuring employees feel valued and supported.</span></li> <li><span>Regularly monitor and report on retention metrics and employee feedback to measure the effectiveness of retention strategies.</span></li> </ul> <p><strong><span>Learning and Development</span></strong></p><br> <ul> <li><span>Develop and implement comprehensive learning and development strategies to enhance employee skills, knowledge, and leadership capabilities.</span></li> <li><span>Partner with global HR teams to design and deliver training programs, including technical skills development, leadership training, and soft skills enhancement.</span></li> <li><span>Promote a culture of continuous learning by identifying opportunities for upskilling and reskilling employees to meet evolving business needs.</span></li> <li><span>Evaluate the effectiveness of L&amp;D initiatives through metrics and feedback, ensuring alignment with organizational goals.</span></li> <li><span>Build partnerships with external training providers and educational institutions to expand learning opportunities for employees.</span></li> </ul> <p><strong><span>Employee Relations and Engagement</span></strong></p><br> <ul> <li><span>Serve as a champion for employee engagement, implementing programs to boost morale, productivity, and overall satisfaction.</span></li> <li><span>Manage employee relations, ensuring compliance with labor laws and company policies.</span></li> <li><span>Foster open communication channels to address employee concerns and provide guidance on conflict resolution.</span></li> </ul> <p><strong><span>HR Operations and Compliance</span></strong></p><br> <ul> <li><span>Oversee HR operations, including payroll, benefits administration, and compliance with local labor regulations.</span></li> <li><span>Ensure the implementation of global HR policies and practices while adapting them to local requirements.</span></li> <li><span>Monitor and report key HR metrics and analytics to inform decision-making and track progress against goals.</span></li> </ul> <p><strong><span>PROFILE &amp; QUALIFICATIONS</span></strong></p><br> <ul> <li><span>Bachelor’s degree in Human Resources, with a minimum of 10 years on HR leadership experience and ideally 5 years in a GBS or BPO environment.</span></li> <li><span>Strong knowledge of national labor laws and regulations.</span></li> <li><span>Experience working in a multinational organization, with exposure to global HR practices.</span></li> <li><span>Expertise in employee retention and engagement strategies, including attrition analysis and targeted interventions.</span></li> <li><span>Strong leadership and interpersonal skills, with the ability to influence and partner with stakeholders at all levels.</span></li> <li><span>Strategic problem-solving and decision-making abilities.</span></li> <li><span>Excellent communication skills, both written and verbal, in English and Spanish.</span></li> <li><span>Proficiency in HR systems and tools, with strong analytical and reporting capabilities.</span></li> </ul> <p><strong><span>Come along on CMA CGM’s adventure!</span></strong></p><br><p>Come along on CMA CGM’s adventure !<br> &nbsp;</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Place: Beirut, Lebanon Starting date: 1st, September 2026 Duration of contract: 12 months Closing date for applications: 12th August 2026 Humanity &amp; Inclusion is an independent and impartial aid organisation working in situations of poverty and exclusion, conflict and disaster.<br> The organisation works alongside people with disabilities and vulnerable populations, taking action and bearing witness in order to respond to their essential needs, improve their living conditions and promote respect for their dignity and fundamental rights.<br> Since its creation in 1982, HI has run development &amp; humanitarian projects in more than 55 countries and responded to numerous emergencies.<br> Today, we have a budget of approximately 200 million euros, with 4,000 employees worldwide At Handicap International-Humanity &amp; Inclusion, we truly believe in the importance of inclusion and diversity within our organisation.<br> This is why we are engaged to a disability policy to encourage the inclusion and integration of people with disabilities.<br> Please indicate if you require any special accommodation, even at the first interview.<br> For more information about the organisation.<br> JOB CONTEXT: Despite the announcement of a ceasefire, the situation in Lebanon remains unstable, with localized incidents, including strikes reported in southern Lebanon.<br> The June 2026 ceasefire has allowed for partial and phased returns of displaced populations, particularly in areas where active hostilities have subsided.<br> The situation is compounded by Lebanon ongoing macroeconomic and institutional crisis which continues to limit recover capacity.<br> High poverty levels, currency instability, and weakened public service delivery systems have left both host communities and displaced populations with reduced coping capacity and limited access to services.<br> In this constraint environment, HI, who has been present in Lebanon 1992, has been able to adapt its programming to the specific emergencies onset as well as keeping some of its long-standing development focus.<br> HI is managing activities covering the following thematics: Health and prevention for the provision of multi-disciplinary rehabilitation services (post operative care, physiotherapy, assistive devices, prosthetics and orthotics and psycho-social support).<br> Inclusive education Inclusive humanitarian action Humanitarian Mine Action, including clearance, advocacy, NTS (non-technical survey) and TS (technical survey), and Education to the risks and effects caused by conventional weapons (including mines, explosive remnants of war and small arms light weapons).<br> Emergency preparedness &amp; basic needs (integrated response through non-food items / hygiene kits etc.<br>; including the support to humanitarian actors via the ALTAS platform when required).<br> The actual intervention was so far managed based on a mix partnership with local structures and organizations, and direct implementation projects.<br> YOUR MISSION: Reporting to the Regional Director, the Country Manager contributes to the implementation of Humanity &amp; Inclusion's mandate and strategy within his/her program.<br> He/she ensures that the quality and impact of the program's activities are optimized through a system of delegation with appropriate control mechanisms.<br> He/she shares responsibility with all other HI managers for the sound management and smooth running of the overall organization, through paradigm shifts.<br> Responsibility 1: In the country where he/she is based, the Country Manager is the legal representative of the entire HI organization internally and externally and promotes a high-level reputation and a positive image of HI.<br> Responsibility 2: The Country Manager deploys the whole of HI's mandate and strategy in his/her country, alongside the operational partners, institutions and/or donors, and contributes to steering the organizational transformation in line with the "Simplification", "Shared Services" and "ROOTS" projects.<br> This involves implementing the program's operational strategy.<br> In the event of an emergency, he/she will assume responsibilities in line with the defined intervention framework.<br> Responsibility 3: He/she ensures compliance with its budgetary framework (including pooled funds) and the application of HI's policies and frameworks (safeguarding, commitment thresholds, security, human resources, risk management, etc.<br>). Responsibility 4: In his/her country, he/she actively monitors and analyses changes in the environment to identify risks and opportunities.<br> Responsibility 5: He/she represents the organization and communicates on its behalf according to a plan defined with the Regional Director.<br> Responsibility 6: In crisis situations, he/she assumes the responsibilities assigned to him/her by the specific response frameworks.<br> CHARACTERISTICS OF THE POSITION: The country Manager position is based in Beirut, the capital, but is expected to travel across the country where HI has several bases (notably, Aley (Mount Lebanon) or Nabatieh (South Lebanon) for instance).<br> The security context is very volatile with daily air strikes in the south, regular drones fly-over and evacuation orders on regular basis.<br> While the location of HI office and guesthouse are located in a relative safe area of Beirut, one has to be prepared to have to move out rapidly if needed.<br> A comprehensive security system is in place, under the direct management of the country director to ensure the safety of the team.<br> The life is Beirut could be seen as “easy” in a way with access to restaurants, sports facilities or cultural events but as precise above, it’s a stressful environment where one has to take some time off.<br> Electricity supply has improved but rely mostly on public generators; medical services are available At HI, the conditions offered are up to your commitment and adapted to the context of your mission: Join the team 12months International contract starting from 1st, September 2026; The international contract provides social cover adapted to your situation: Unemployment insurance benefits for EU nationals; Pension scheme; Medical coverage with 50% of employee contribution; Repatriation insurance paid by HI; Salary from 2986€ gross/month upon experience; Perdiem: 879€ net/month - paid in the field Hardship: 500 € net/month paid with your salary; Paid leaves: 25 days per year; R&amp;R: according to the level of the mission 5 days every 8 weeks Position: Unaccompanied: Payment for travel costs (air ticket &amp; visa) and transport of your personal effects; A child allowance of 100€ per month, per child (from the second child) paid in the field; Housing: Individual taken in charge by HI; You are autonomous You are able to adapt and shift activities You are responsive to sudden emergencies onset You have knowledge on mine action and you can manage military team members You can navigate complex national government authorities You can lead a team under a considerable stress (multiple internal displacement among our team members) while remaining calm You can live in a unsecured environment (Beirut) and travel across the country in unsafe location, in particular the South of the country You can do some aggressive fundraising, keep regular contacts with donors in country and the region You can represent actively HI into the humanitarian coordination foras (NGO &amp; UN)</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p><strong>The Company:</strong></p><br><p>Sucafina is the leading sustainable Farm to Roaster coffee company, with a family tradition in commodities that stretches back to 1905. Today, with more than 1,400 employees in 34 countries, we help stakeholders worldwide to find the perfect coffee solutions. We embed technology, innovation, and sustainability throughout the supply chain, creating shared value for all by Investing in Farmers, Caring for People, and Protecting Our Planet. For more information, visit www.sucafina.com.</p><br><p><strong>What are we looking for:</strong></p><br><p>We are looking for entrepreneurs, techies, passionate, eager to learn, humble, with a positive attitude and a high level of integrity People. Flexible and willing to take challenges, work and live in coffee-producing countries, People who want to build expertise and a career in the coffee business and are ready to go the extra mile.</p><br><p><strong>What we offer:</strong></p><br><p>We offer within our pleasant family environment, great opportunities to learn and grow, we offer challenges and exposure to multicultural environments, on-merit base compensation, and free coffee around the clock!</p><br><br>Job Description<br><p><strong>The Role:&nbsp;</strong></p><br><p>A program manager leads our finance program and acts as a&nbsp;strategic partner to the finance team. This role is crucial in defining&nbsp;the program timeline, scope, budget, and people management,&nbsp;while ensuring strategic alignment between IT and finance.</p><br><p><strong>Responsibilities of the role:</strong></p><br><ul><li>Define and manage the program timeline, scope, and budget.</li><li>Oversee the planning, execution, and delivery of finance projects.</li><li>Ensure all projects within the program are delivered on time, within scope, and within budget.</li><li>Act as a sparring partner to the finance team, providing strategic insights and support.</li><li>Facilitate alignment between IT and finance to ensure cohesive&nbsp;strategy and execution.</li><li>Identify and mitigate risks to program success.</li><li>Engage with key stakeholders to gather requirements and ensure their needs are met.</li><li>Communicate program status, issues, and successes to stakeholders and senior management.</li><li>Foster strong relationships with internal and external&nbsp;stakeholders.&nbsp;</li><li>Lead and mentor a team of project managers and other program&nbsp;staff.&nbsp;</li><li>Allocate resources effectively to ensure program success.&nbsp;</li><li>Promote a culture of continuous improvement and high&nbsp;performance.</li></ul><br>Qualifications<br><p><strong>Qualifications and Education:</strong></p><br><ul><li>​​​​​​​Bachelors degree in Finance,&nbsp;Business Administration, or a&nbsp;related field. MBA or relevant certification is a plus.</li><li>Minimum of 5 years within finance role (accounting, controlling,&nbsp;financial planning)</li><li>Minimum of 5 years of experience in program management,&nbsp;preferably within commodity sector.</li></ul><p><strong>Core Competences:</strong></p><br><ul><li>Leadership: Proven ability to lead and inspire teams.&nbsp;</li><li>Strategic Thinking: Ability to align program goals with&nbsp;organizational strategy.</li><li>Communication: Excellent verbal and written communication&nbsp;skills.</li><li>Problem-Solving: Strong analytical and problem-solving abilities.&nbsp;</li><li>Financial Acumen: Deep understanding of finance principles and practices.</li><li>Technical Proficiency: Familiarity with IT systems and their&nbsp;integration with finance.</li></ul><p><strong>Other Competences:</strong></p><br><ul><li>Good communication skills and willingness to work with people&nbsp;of varied cultures.</li></ul><p><strong>Languages:</strong></p><br><ul><li>Perfect spoken English, and the language of the area of&nbsp;operation (French, Spanish, Portuguese, Vietnamese)</li></ul><p><strong>Other requirement:&nbsp;</strong></p><br><ul><li>Require travelling&nbsp;</li><li>Require usage of Project management tools (Jira, Smartsheet)</li></ul><br>Additional Information<br><p><strong>KPI</strong></p><br><p><strong>Key results expected</strong></p><br><ul><li>Successful delivery of finance program within defined scope,&nbsp;timeline, and budget.&nbsp;</li><li>Enhanced strategic alignment between IT and finance&nbsp;departments.&nbsp;</li><li>Improved efficiency and effectiveness of finance operations.&nbsp;</li><li>High stakeholder satisfaction and engagement.&nbsp;</li><li>Development and retention of a high-performing program team.</li></ul><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>JOB DUTIES: Support the IT Manager in managing, monitoring, and maintaining the company s IT infrastructure, networks, computers, printers, software, and communication systems Provide advanced technical support to employees and resolve complex hardware, software, network, ERP, and system issues Administer user accounts, access rights, permissions, emails, devices, and IT assets according to company policies and IT Manager instructions Support the implementation of data security process, backups, disaster recovery procedures, cybersecurity practices. Monitor system performance, identify technical risks or weaknesses, and report recommendations to the IT Manager Manage daily support and troubleshooting for ERP systems, especially Odoo, including user support, issue follow-up, reporting, customization requests, and coordination with vendors or developers when needed EDUCATION &amp; SKILLS: Bachelor s degree in Information Technology, Computer Science, Software Engineering, or a related field 4 6 years of proven experience as an IT Specialist, Senior IT Support, IT Administrator, Systems Administrator, or similar role Strong knowledge of Windows and Linux operating systems, servers, networking, and IT infrastructure Good experience in ERP systems; Odoo experience is preferred Good knowledge of software development, scripting, databases, APIs, reporting tools, and system integrations Experience with Microsoft Office Suite, Microsoft 365, email systems, cloud services, and business applications Strong knowledge of cybersecurity practices, firewalls, antivirus systems, backups, access control, and disaster recovery procedures Experience in network management including LAN/WAN, VPN, VLANs, routers, switches, wireless networks, and IP systems Excellent troubleshooting, analytical, and problem-solving skills Ability to manage multiple tasks, follow priorities, work independently, and perform under pressure Strong communication, teamwork, and coordination skills Ability to document systems, train users, and explain technical information clearly Ability to support management decisions and work under the direction of the IT Manager Fluency in Arabic and English; French is an advantage</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Information Technology, Computer Science, Software Engineering, or a related field</li><li>4-6 years of proven experience as an IT Specialist, Senior IT Support, IT Administrator, Systems Administrator, or similar role</li><li>Strong knowledge of Windows and Linux operating systems, servers, networking, and IT infrastructure</li><li>Good experience in ERP systems; Odoo experience is preferred</li><li>Good knowledge of software development, scripting, databases, APIs, reporting tools, and system integrations</li><li>Experience with Microsoft Office Suite, Microsoft 365, email systems, cloud services, and business applications</li><li>Strong knowledge of cybersecurity practices, firewalls, antivirus systems, backups, access control, and disaster recovery procedures</li><li>Experience in network management including LAN/WAN, VPN, VLANs, routers, switches, wireless networks, and IP systems</li><li>Excellent troubleshooting, analytical, and problem-solving skills</li><li>Ability to manage multiple tasks, follow priorities, work independently, and perform under pressure</li><li>Strong communication, teamwork, and coordination skills</li><li>Ability to document systems, train users, and explain technical information clearly</li><li>Ability to support management decisions and work under the direction of the IT Manager</li><li>Fluency in Arabic and English; French is an advantage</li></ul><p></p></section>

<p><b>Education:</b><br>Bachelor s Degree in Mechanical Engineering<br>Graduation Project related to:<br>HVAC<br>Plumbing / Firefighting<br>Energy systems</p><p>Technical Skills:</p><p>Design Software<br>AutoCAD (mandatory)<br>HAP (for HVAC load calculation)<br>Elite / Duct Sizer<br>MS Excel (BOQ &amp; calculations)</p><p>Technical Knowledge<br>HVAC systems (VRV, Chillers, Split units)<br>Plumbing systems (water supply, drainage)<br>Firefighting systems<br>Pump selection<br>Heat load calculation<br>Basic knowledge of ASHRAE standards</p><p><strong>Desired Candidate Profile</strong></p><p>Education:<br>Bachelor s Degree in Mechanical Engineering<br>Graduation Project related to:<br>HVAC<br>Plumbing / Firefighting<br>Energy systems</p><p>Technical Skills:</p><p>Design Software<br>AutoCAD (mandatory)<br>HAP (for HVAC load calculation)<br>Elite / Duct Sizer<br>MS Excel (BOQ &amp; calculations)</p><p>Technical Knowledge<br>HVAC systems (VRV, Chillers, Split units)<br>Plumbing systems (water supply, drainage)<br>Firefighting systems<br>Pump selection<br>Heat load calculation<br>Basic knowledge of ASHRAE standards</p>

<p>Education:<br>Bachelor s Degree in Mechanical Engineering<br>Graduation Project related to:<br>HVAC<br>Plumbing / Firefighting<br>Energy systems</p><p>Technical Skills:</p><p>Design Software<br>AutoCAD (mandatory)<br>HAP (for HVAC load calculation)<br>Elite / Duct Sizer<br>MS Excel (BOQ &amp; calculations)</p><p>Technical Knowledge<br>HVAC systems (VRV, Chillers, Split units)<br>Plumbing systems (water supply, drainage)<br>Firefighting systems<br>Pump selection<br>Heat load calculation<br>Basic knowledge of ASHRAE standards</p><p><strong>Desired Candidate Profile</strong></p><p>Education:<br>Bachelor s Degree in Mechanical Engineering<br>Graduation Project related to:<br>HVAC<br>Plumbing / Firefighting<br>Energy systems</p><p>Technical Skills:</p><p>Design Software<br>AutoCAD (mandatory)<br>HAP (for HVAC load calculation)<br>Elite / Duct Sizer<br>MS Excel (BOQ &amp; calculations)</p><p>Technical Knowledge<br>HVAC systems (VRV, Chillers, Split units)<br>Plumbing systems (water supply, drainage)<br>Firefighting systems<br>Pump selection<br>Heat load calculation<br>Basic knowledge of ASHRAE standards</p>

<p>Job Type: Full-Time</p><p>Department: Technical / Solar Energy</p><p>Location: Saida</p><br><p><b>Job Responsibilities</b></p><br><ul><li>Install, dismantle, maintain, and troubleshoot solar energy systems.</li><li>Install and connect solar inverters, LiFePO batteries, solar panels, protection devices, and electrical equipment.</li><li>Perform electrical wiring, connections, testing, and commissioning.</li><li>Diagnose and troubleshoot system faults and technical issues.</li><li>Assist in the installation and maintenance of On-Grid, Off-Grid, and Hybrid Solar Systems.</li><li>Follow electrical safety standards and proper installation procedures.</li><li>Perform site visits and assist with technical assessments when required.</li><li>Work with the technical team to ensure systems are installed and operating correctly.</li><li>Handle tools and equipment safely and professionally.</li></ul><br><p><b>Requirements</b></p><br><ul><li>Previous experience in Solar Energy / Electrical Installation.</li><li>Practical experience installing and dismantling solar systems.</li><li>Good knowledge of Inverters, Batteries, Solar Panels, AC/DC wiring, and electrical protection systems.</li><li>Ability to read basic electrical diagrams and understand system connections.</li><li>Ability to troubleshoot electrical and solar-system problems.</li><li>Good teamwork and communication skills.</li><li>Ability to work on-site and travel to customer locations when required.</li><li>Driving license is a plus.</li></ul><br><p><b>Preferred Experience</b></p><br><ul><li>Experience with brands such as Deye, Growatt, GoodWe, Victron, Voltronic, Must, or similar inverter systems is an advantage.</li></ul><br><p>We are looking for a practical, reliable, and experienced Solar Technician who can independently handle installation, dismantling, testing, and troubleshooting of solar energy systems.</p><p><strong>Desired Candidate Profile</strong></p><p>Previous experience in Solar Energy / Electrical Installation.</p><p>Practical experience installing and dismantling solar systems.</p><p>Good knowledge of Inverters, Batteries, Solar Panels, AC/DC wiring, and electrical protection systems.</p><p>Ability to read basic electrical diagrams and understand system connections.</p><p>Ability to troubleshoot electrical and solar-system problems.</p><p>Good teamwork and communication skills.</p><p>Ability to work on-site and travel to customer locations when required.</p><p>Driving license is a plus.</p><p>Experience with brands such as Deye, Growatt, GoodWe, Victron, Voltronic, Must, or similar inverter systems is an advantage.</p><p>We are looking for a practical, reliable, and experienced Solar Technician who can independently handle installation, dismantling, testing, and troubleshooting of solar energy systems.</p>

<p>Responsible for supporting the IT Manager in managing, maintaining, and improving the company s IT infrastructure, systems, networks, and business applications to ensure stable, secure, and efficient daily operations. This role provides advanced technical support, handles complex IT issues, supports ERP systems and business applications, assists in IT projects, and contributes to software development, integrations, automation, and digital transformation initiatives across the company.</p><p>MAIN DUTIES AND RESPONSIBILITIES</p><ul><li>Support the IT Manager in managing, monitoring, and maintaining the company s IT infrastructure, networks, computers, printers, software, and communication systems</li><li>Provide advanced technical support to employees and resolve complex hardware, software, network, ERP, and system issues</li><li>Administer user accounts, access rights, permissions, emails, devices, and IT assets according to company policies and IT Manager instructions</li><li>Support the implementation of data security process, backups, disaster recovery procedures, cybersecurity practices.</li><li>Monitor system performance, identify technical risks or weaknesses, and report recommendations to the IT Manager</li><li>Manage daily support and troubleshooting for ERP systems, especially Odoo, including user support, issue follow-up, reporting, customization requests, and coordination with vendors or developers when needed</li><li>Assist in IT projects such as system upgrades, software implementation, infrastructure improvements, migrations, integrations, and new technology rollouts</li><li>Develop, test, maintain, and improve internal software applications, scripts, tools, reports, and automation solutions to support business needs</li><li>Support integrations between software systems, websites, APIs, ERP, and third-party business applications</li><li>Coordinate with departments to understand technical needs and provide practical IT solutions in alignment with the IT Manager</li><li>Maintain proper IT documentation, system inventories, user guides, procedures, issue logs, and technical reports</li><li>Implement software updates, security patches, antivirus management, system upgrades, and firewall/VPN changes as assigned</li><li>Support network infrastructure including routers, switches, firewalls, VPN, Wi-Fi, IP phones, CCTV-related network systems, and branch connectivity</li><li>Assist the IT manager in Training and guiding employees on IT systems, cybersecurity awareness, ERP usage, and internal IT procedures</li><li>Assist in applying IT policies, procedures, access control rules, and best practices to improve efficiency and security</li><li>Support and guide junior IT staff or new joiners when needed and ensure assigned IT tasks are completed properly and on time</li><li>Prepare regular updates and technical reports for the IT Manager regarding issues, projects, system status, and completed tasks</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Information Technology, Computer Science, Software Engineering, or a related field</p><p>4 6 years of proven experience as an IT Specialist, Senior IT Support, IT Administrator, Systems Administrator, or similar role</p><p>Strong knowledge of Windows and Linux operating systems, servers, networking, and IT infrastructure</p><p>Good experience in ERP systems; Odoo experience is preferred</p><p>Good knowledge of software development, scripting, databases, APIs, reporting tools, and system integrations</p><p>Experience with Microsoft Office Suite, Microsoft 365, email systems, cloud services, and business applications</p><p>Strong knowledge of cybersecurity practices, firewalls, antivirus systems, backups, access control, and disaster recovery procedures</p><p>Experience in network management including LAN/WAN, VPN, VLANs, routers, switches, wireless networks, and IP systems</p><p>Excellent troubleshooting, analytical, and problem-solving skills</p><p>Ability to manage multiple tasks, follow priorities, work independently, and perform under pressure</p><p>Strong communication, teamwork, and coordination skills</p><p>Ability to document systems, train users, and explain technical information clearly</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <ul><li>Develop and execute sales strategies for <b>solar PV systems, battery energy storage systems (BESS/ESS), UPS systems, generators, and integrated power solutions</b> to achieve revenue and profitability targets.</li><li>Identify and develop new business opportunities across commercial, industrial, residential, institutional, and infrastructure sectors.</li><li>Engage with prospective customers to understand their electrical loads, energy consumption, backup power requirements, operational challenges, and business objectives.</li><li>Work closely with engineering teams to develop technically sound and commercially competitive solutions, including <b>solar PV, hybrid solar-storage systems, backup power systems, UPS solutions, generator systems, and integrated energy architectures</b>.</li><li>Provide technical expertise during customer meetings, presentations, site discussions, and solution demonstrations, translating complex technical concepts into clear business benefits.</li><li>Review customer requirements, technical specifications, drawings, Bills of Quantities (BOQs), and tender documents to support the preparation of accurate technical and commercial proposals.</li><li>Support preliminary system sizing and solution selection based on customer requirements, including PV capacity, battery storage, inverter systems, UPS capacity, generator capacity, autonomy requirements, and load profiles.</li><li>Prepare and present commercial proposals highlighting system performance, reliability, energy savings, ROI, payback periods, total cost of ownership, and other relevant financial benefits.</li><li>Manage the complete sales cycle, including <b>lead generation, qualification, technical consultation, proposal preparation, follow-up, negotiation, contract closure, and handover to project execution teams</b>.</li><li>Build and maintain strong relationships with key stakeholders, including end users, consultants, MEP contractors, EPC companies, developers, facility managers, industrial clients, and strategic partners.</li><li>Conduct regular market and competitor analysis covering technologies, pricing, customer requirements, regulatory developments, and emerging opportunities within the renewable energy and power solutions market.</li><li>Collaborate with manufacturers and technology partners to remain informed about new products and developments in <b>PV modules, inverters, lithium battery technologies, BESS, UPS systems, generators, energy management systems, and hybrid power solutions</b>.</li><li>Maintain an accurate and structured sales pipeline using CRM tools, ensuring proper tracking of opportunities, quotations, customer interactions, probability of closure, and expected revenue.</li><li>Prepare periodic sales reports, forecasts, pipeline reviews, and market insights for management to support strategic planning and business decisions.</li><li>Negotiate commercial terms and contracts while protecting project margins and maintaining strong customer relationships.</li><li>Coordinate with engineering, procurement, logistics, project management, commissioning, and after-sales teams to ensure smooth project execution and customer satisfaction.</li><li>Train, coach, and mentor junior sales engineers and sales representatives, strengthening their technical knowledge, commercial capabilities, and customer engagement skills.</li><li>Represent the company at industry exhibitions, conferences, technical seminars, supplier events, and networking opportunities to strengthen market presence and generate new business opportunities.</li></ul> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li>Bachelor's degree in <b>Electrical Engineering, Mechanical Engineering, Energy Engineering, Renewable Energy</b>, or a related technical discipline.</li><li>Proven experience in technical sales, business development, or solution sales within the <b>solar, renewable energy, electrical power, energy storage, UPS, or generator industry</b>.</li><li>Strong understanding of electrical power systems and familiarity with technologies such as <b>solar PV, inverters, lithium-ion batteries, BESS/ESS, UPS systems, diesel generators, hybrid systems, and energy management solutions</b>.</li></ul></div>

<p>The Senior IT Specialist will be responsible for the overall management and maintenance of the company's IT infrastructure. This includes ensuring the smooth operation of all systems, providing technical support to users, and implementing new technologies to improve efficiency. Key responsibilities will involve managing servers, networks, and software applications, as well as ensuring the security of the company's data. The role requires a proactive approach to problem-solving and a commitment to maintaining high standards of IT service delivery.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Information Technology, Computer Science, Software Engineering, or a related field</li><li>4-6 years of proven experience as an IT Specialist, Senior IT Support, IT Administrator, Systems Administrator, or similar role</li><li>Strong knowledge of Windows and Linux operating systems, servers, networking, and IT infrastructure</li><li>Good experience in ERP systems; Odoo experience is preferred</li><li>Good knowledge of software development, scripting, databases, APIs, reporting tools, and system integrations</li><li>Experience with Microsoft Office Suite, Microsoft 365, email systems, cloud services, and business applications</li><li>Strong knowledge of cybersecurity practices, firewalls, antivirus systems, backups, access control, and disaster recovery procedures</li><li>Experience in network management including LAN/WAN, VPN, VLANs, routers, switches, wireless networks, and IP systems</li><li>Excellent troubleshooting, analytical, and problem-solving skills</li><li>Ability to manage multiple tasks, follow priorities, work independently, and perform under pressure</li><li>Ability to document systems, train users, and explain technical information clearly</li><li>Ability to support management decisions and work under the direction of the IT Manager</li></ul>