General Surgeon Jobs in Lebanon

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We support people in overcoming emergencies and we strive to guarantee that everyone can have a decent and dignified life as well as opportunities and a better future. We work in more than 20 countries around the world, including in Italy, with more than 166 emergency, humanitarian aid and development projects. Our activities mainly involve women, girls and young people, actors of change in every community for a fairer and more inclusive world. We operate in several natural and man-made crisis in various regions of the world. The emergency response is composed by multi-sectorial interventions comprising of WASH, EiE, CVA, Food Security, Protection, and others. We operate also in protracted crisis with provision of humanitarian aid through a prevention, emergency relief and rehabilitation approach. In the last 4 years we have strengthened the regions and the countries where we have been working, we have created new programs, developed new quality and compliance systems and now we need new people who want to join us to build the world we want in the coming years. We believe in a world where everyone has equal opportunities and rights and we work everyday to make it happens. Join us.</p><p><strong>Posizione</strong></p><p>Position: Country Finance Manager Lebanon</p><p>Location: Beirut, Lebanon</p><p>Reporting Relationship : Country Representative (Line Management) and Regional Finance Manager (Functional Management)</p><p>Family Duty Station : NO</p><p>Starting date: ASAP</p><p>Application deadline: 05/08/2026</p><p><strong>Working Context</strong></p><p>WeWorld has been working in Lebanon since 2006 and is currently supporting vulnerable populations through WASH, Shelter, basic assistance, water governance, livelihood, and rural development interventions, in North Bekaa and in Akkar. Our interventions aim to increase the populations resilience, enhancing the communities capacity to find, within its fabric, the skills and resources necessary to grow in a self-sufficient manner. The mission counts more than 80 employees, divided in four offices (Beirut, Zahle, Ain, Kobayat). The main programs active from 2021 will be five multi-million and multi-year projects, three of which implemented in consortium with other organizations. Main donors of the mission are ECHO, EU, AICS, and AFD.</p><p><strong>Purpose of the Role</strong></p><p>The Country Finance Manager acts in the Role of Senior Finance Officer in a Country Role. Is responsible of all the administrative and accounting processes, including financial reporting, budget planning, development and monitoring. Manage team office staff within the Finance Department in country.</p><p><strong>Main functions and duties</strong></p><p><strong>General Administration</strong></p><ul><li>Track and manage deliverables and timelines related to grants, contracts, vendors, and partners</li><li>Monitor grant administration to ensure compliance with reporting and expenditure requirements</li><li>Supervise compliance of administrative documents and their proper filing</li><li>Ensure the smooth flow of administrative information and data to the HQ</li><li>Supervise flow of administrative information from project partners and the compliance with MoU</li><li>Ensure smoothly and punctual communications and reporting with local Banks</li></ul><p><strong>Accounting</strong></p><ul><li>Supervise and approve regular accounting, including monthly reconciliations, monthly and yearly closing of accounts, monthly journal entries</li><li>Supervise cash and bank balance checking process when closing the monthly accounts</li></ul><p><strong>Financial Reporting</strong></p><ul><li>Is responsible for the preparation of financial reports, in coordination with Regional Finance Manager, and administrative team</li><li>Ensure the compliance of financial reports with donors and internal rules and procedures</li></ul><p><strong>Budget &amp; Planning</strong></p><ul><li>Collaborate with the Country Representative and Programs/Project Managers to develop budgets according to donors regulations</li><li>Review administrative/financial terms of grant contracts before signature (payment &amp; financial reporting schedule, etc.)</li><li>Collaborate with the Project Managers and Procurement &amp; Logistics Managers to monitor actual and forecasted expenses against budget to avoid under and overspending on the projects; comply to the flexibility rule</li><li>Monitor financial flows of the projects</li><li>Anticipate financial risks, present budget updates and mitigation plans and report them to the Country Representative</li><li>Coordinate the preparation and constantly monitor/update of core budget of WeWorld for Lebanon and provide an analysis to the Country Representatives focusing on gaps and risks</li><li>Participate with the Country Management Team in reflecting on the evolution of the mission, and the programming of new projects and/or reorientation</li></ul><p><strong>Audit Process</strong></p><ul><li>Collaborate to the management of financial audit performed on the projects</li><li>Supervise yearly financial audit on general accounting for local authorities</li><li>Prepare information and is directly responsible for any assessment/audit performed by donor on WeWorld administrative procedure</li></ul><p><strong>Procedure</strong></p><ul><li>Design and implement administrative routines, procedures, and systems to increase efficiencies</li><li>Updated the Local Operational Manual for both missions based on WeWorld procedures to implement organizational policies related to the Finance Department</li></ul><p><strong>Operational</strong></p><ul><li>At Country level, liaise with the Human Resources and Procurement and Logistic departments for a fluid and collaborative collaboration</li><li>Follow-up payments from donors and financial project close-out</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s Degree or equivalent experience in Financial/Accounting management</li><li>Knowledge of institutional donor procedures (AICS, EU)</li><li>Fluent in Italian both written and verbal</li><li>Good knowledge of English both written and verbal</li><li>At least 5 year of specific experience in finance/administrative positions in the international cooperation sector in similar roles</li><li>Experience of representation to institutions and participation in coordination meetings</li><li>Experience in budget management and monitoring of logistics procedures</li><li>Experience in using accounting software</li><li>Experience in managing teams</li><li>Strong flexibility and capacity to adapt behavior to the needs of the situation</li><li>Capacity to work autonomously and in problems prevention/resolution</li><li>Proven organizational skills and ability to effectively manage multiple tasks while fostering quality, team spirit and positive working relationships with colleagues</li><li>Ability to identify, initiate and maintain good relationships with partner organizations, donors and national authorities including building professional relationships with senior decision-makers and influencers / leaders</li><li>Good communication, negotiation skills and sensitivity in dealing with local institutions on critical issues</li><li>Cultural, gender, religion, and age sensitivity and adaptability</li><li>Strong commitment to the Mission of WeWorld, genuine interest for international cooperation development topics</li><li>Knowledge of Arabic would be considered an asset</li><li>Previous experience in the Middle East Region is an asset</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Us</b></p><br><br><p><span><span>We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, </span><span>commercial</span><span> and industrial spaces through HVACR technologies. We protect <span><span><span><span><span><span><span><span><span>temperature-sensitive</span></span></span></span></span></span></span></span></span> goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, </span><span>software</span><span> and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead. </span></span></p><br><br><p><span><span>Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today!</span></span></p><br><br><p><b><span>Summary</span></b>: This position will be a day shift opening on the new Weekend shift working 12 hours per day on Friday, Saturday and Sunday.</p><br><p>The Materials Handler will operator an industrial forklift truck to accomplish various material handling assignments including transport materials, supplies, and finished products to designated locations.&nbsp; Performs other related duties as assigned.</p><br><p><b><span>ESSENTIAL DUTIES AND RESPONSIBILITIES </span></b>include the following. Other duties may be assigned.</p><br><ul><li>Identifies, transports, receives, and stores products as directed in designated, secure location (manually and/or using pallet jacks, tugger, and skids).</li><li>Assists other departments in movement of products including machines, loading docks, trucks, and storage areas.</li><li>Confirms validates, approves, shipping details for quality and accuracy; reviews accompanying documents for accuracy or special instructions; expedites shipments that affect the manufacturing process schedule, and forwards invoices to accounting department.&nbsp;</li><li>When problems arise, resolves issues with your Team Leader.</li><li>Collects and properly disposes of scrap bracing, cardboard, and strapping; maintains a safe and clean work environment.</li><li>Coordinates with teams and leaders to provide Fork Truck operations to support production needs.</li><li>Operates all equipment in a safe and efficient manner, ensuring compliance with all applicable safety rules and regulations and ensuring the safety of other team members.</li></ul><p>Required Skills/Abilities:</p><br><ul><li>Excellent verbal communication, organizational skills, and attention to detail.</li><li>Demonstrates basic computer skills and knowledge, including proper usage of the Oracle MSCA scanner after receiving training.</li><li>Obtain a fork truck license through the company Fork Truck Certification program.</li></ul><p>Education and Experience:</p><br><ul><li>High school diploma or equivalent required; college coursework or other formal training in related field preferred.</li><li>At least one to three months of related experience and/or training; or equivalent combination of education and experience required.&nbsp;</li></ul><p><b><span>PHYSICAL DEMANDS&nbsp; </span></b></p><br><p>Ability to stand on hard surfaces for extended periods while performing functions of the job. While performing the duties of this job, the employee is frequently required to stand; walk; reach overhead with hands and arms; grasp; stoop; kneel; and/or crouch. Must meet job standards for visual ability, speaking, and hearing in a manufacturing environment.&nbsp; Employees must occasionally lift and/or move up to 50 pounds.&nbsp; Environmental conditions include flashing lights on machines and Powered Industrial Vehicles, random noises such as horns and alarms.</p><br><p>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.</p><br><p><b><span>Copeland is an equal opportunity employer</span></b>. We will not discriminate against any applicant or employee on the basis of race, sex, religion, age, national origin, color, disability, veteran status, or genetic information. We are committed to providing a workplace free of any discrimination or harassment.</p><br><p><b><span>Our Commitment to Our People</span></b></p><br><br><p><span><span>Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. </span><span>That’s</span><span> why everything we do is geared toward a sustainable future—for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial.</span></span></p><br><br><p><span><span>Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally.</span></span></p><br><br><p><span><span>Flexible and competitive benefits plans offer the right options to meet your individual/family needs: medical insurance plans, dental and vision coverage, 401(k) and more. We provide employees with flexible time off plans, including paid parental leave, vacation and holiday leave. </span></span></p><br><br><p><span><span>Together, we have the opportunity – and the power – to continue to revolutionize the technology behind air conditioning, </span><span>heating</span><span> and refrigeration, and cultivate a better future. Learn more about us and how you can join our team!</span></span></p><br><br><p><b>Our Commitment to Inclusion &amp; Belonging</b></p><br><p>At Copeland, we cultivate a strong sense of inclusion and belonging where individuals of all backgrounds, and with diverse perspectives, are embraced and treated fairly to enable a stronger workforce.&nbsp; Our employee resource groups play an important role in culture and community building at Copeland.</p><br><br><p><b><span>Work Authorization</span></b></p><br><br><p><span><span>Copeland will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1 with OPT or CPT, H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.</span></span></p><br><br><p><b><span>Equal Opportunity Employer</span></b></p><br><br><p><span><span>Copeland is an Equal <span><span><span><span><span>Opportunity/Affirmative</span></span></span></span></span> Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.</span></span></p><br><br><p><span><span>If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: copeland.careers@copeland.com</span></span></p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>ROLE PURPOSE:&nbsp;</strong></p><br><p>The Food Security, Livelihoods, and Social Protection Technical Advisor (TA) is a critical position for Save the Children in Lebanon and will play the lead role in ensuring the design, implementation and monitoring of high quality social protection, food security, livelihoods, and integrated nutrition programming for thousands of children and their families across the country. This role covers all thematic priorities under Save the Children’s global ambition to end Child Poverty.</p><br><p>The TA provides technical leadership to all our work in the sectors of Child Sensitive Social Protection and Basic Assistance, Food Security, Livelihoods, and Nutrition, with responsibility for developing clear strategic and operational plans, identifying fundraising needs and leading the development of technical proposals, forging strong partnerships with Government, UN, NGO and local civil society counterparts, as well as providing technical support to our implementing teams across three different field locations in Lebanon.</p><br><p><strong>CHILD SAFEGUARDING:&nbsp;</strong></p><br><p>Level 3 - the post holder will have contact with children and/or young people either frequently (e.g. once a week or more) or intensively (e.g. four days in one month or more or overnight) because they work country programs; or are visiting country programs; or because they are responsible for implementing the police checking/vetting process staff.</p><br><p><strong>SCOPE OF ROLE:</strong></p><br><p>Reports to:&nbsp;Director of Program Development and Quality (DPDQ)</p><br><p>Dimensions: Save the Children Lebanon Country Office currently has a large portfolio of Social Protection, Food Security, Cash &amp; Voucher Assistance (CVA) and Livelihoods work across the country, with a strong pipeline of future funding and opportunities to further expand given the complexity of the economic context of Lebanon and the growing focus on integrated cash plus and nutrition programming.&nbsp;</p><br><p>Staff reporting to this post: None&nbsp;</p><br><p><strong>KEY AREAS OF ACCOUNTABILITY:</strong></p><br><p><i>Strategic Planning and Leadership</i></p><br><ul> <li>Provide overall strategic leadership to Save the Children’s work in the Social Protection, Basic Need Assistance, CVA, Food Security, Livelihoods, and Nutrition sectors in Lebanon.</li> <li>Lead the development and rollout of these sector strategies for Save the Children in Lebanon, including cross cutting issues related to Nutrition within other sectors</li> <li>Provide technical input to the development of country annual plans, area plans, sector strategies and other planning documents.</li> <li>Maintain a clear overview of program progress across the sector portfolio to be shared with senior managers.</li> <li>Ensure integration of FSL and CVA with other sectors at program design level and within the developed tools and approached when relevant.&nbsp;</li></ul><p><i>Program Quality and Standards</i></p><br><ul> <li>Provide technical expertise, quality assurance and support for Save the Children’s SP&amp;FSL and CVA programs, ensuring they are of high quality with reliable data and outcomes.&nbsp;</li> <li>Coordinate the development of technical capacity building resources and plans for SP&amp;FSL staff, in Save the Children and our partners in Lebanon, working with field teams to prioritize training needs and resource these appropriately.</li> <li>Develop and implement capacity-building resources and plans on CVA for Save the Children technical advisors, operations teams, and partners in Lebanon. Work closely with the DPDQ and the Director of Operations to ensure the effective implementation of Save the Children's CVA procedures, standards, and framework.</li> <li>Develop and maintain central database of tools and guidance to support program quality and support the development of technical tools, guidance and documentation as required.</li> <li>Oversee knowledge sharing across FSL &amp; SP teams and ensure that monitoring and evaluation results are understood and used to improve programs.</li> <li>Ensure FSL, SP and CVA programmes are designed and monitored to support children’s outcomes and integrated with other sectors and gender and disability inclusive, when appropriate.</li> <li>Manage the technical knowledge repository and supervise the virtual library of manuals and approaches per type of program, including tools and best practice documentation and evidence to improve and manage program quality.</li> <li>Ensure documentation of case studies and dissemination of these both internally and externally working with the Media and Advocacy team.</li> <li>Lead in technical assessments including Labor Market Assessments, Market System and Value Chain Analysis, CVA Situation and Response Analysis, Livelihoods Assessments, Household Economy Analysis, and other evidence generation.</li> <li>Participate in external workshops or research as needed, including the Integrated Poverty Classification Targeting exercise done at the national level.&nbsp;</li></ul><p><i>Programme Development and Resource Mobilisation</i></p><br><ul> <li>Provide active leadership in Save the Children’s relationships with key donors for the Social Protection and Basic Assistance, Food Security, Livelihood, and Nutrition sectors</li> <li>Ensure clear identification of fundraising needs and priorities in these sectors</li> <li>Identify and assess appropriateness of fundraising opportunities.</li> <li>Lead technical development of high-quality proposals in line with strategic ambitions.</li> <li>Develop set of “off the shelf” concept notes for new or pilot activities.</li> <li>Lead donors and partner mapping for these sectors.</li></ul><p><i>Technical Support to Programme Implementation</i></p><br><ul> <li>Line-manage project components aimed at technical support to third parties at the national level, such as project implementing partners</li> <li>Lead the technical assessment, selection, and monitoring of SP&amp;FSL and CVA implementing partners</li> <li>Support the development of monitoring, information management, and reporting systems that provide information for reporting and program improvement (in conjunction with Monitoring, Evaluation, Accountability and Learning (MEAL) and field staff), such as Post-Distribution Monitoring and Quality Benchmarks</li> <li>Support high quality reporting by field staff through timely review and guidance.</li> <li>Screen technical field manager candidates (and others as appropriate) and support recruitment as needed.</li> <li>Assess (in conjunction with line management) and support technical work of Program Managers and sector focal points and support their professional development.</li> <li>Promote and facilitate synergies with other thematic programs</li> <li>As needed, lead in technical inputs to procurement of program goods or services involving multiple locations, large-scale use of resources, and/or a high level of risk to the agency to ensure program relevance, quality, adherence to technical guidelines, and efficient use of resources.</li> <li>Conduct regular field monitoring of activities</li> <li>Where external consultants (local or international) are required to technically support or monitor and evaluate projects, lead the recruitment and subsequent management of contracted consultants as per the recruitment guidelines and Terms of Reference.</li> <li>Analyze and provide feedback on program implementation to ensure gender equity, child participation, and child safeguarding.</li></ul><p><i>Partnerships</i></p><br><ul> <li>Ensure timely support to Partnerships manager on technical identification, selection, and adequate assessment of FSL&amp;SP and CVA strategic &amp; implementing partners,&nbsp;</li> <li>Ensure appropriate, relevant, and timely provision of technical capacity development including through mobilization of internal and external opportunities and sharing of all relevant materials/documents, etc.&nbsp;</li> <li>Promote joint program design for the advancement of mutual strategic priorities when relevant</li> <li>Commit to joint regular monitoring of implementation progress and achievement towards results, and feeding into programmatic adaptations</li> <li>Maintain strong coordinated working relationships with partners, including relevant government stakeholders such as MoSA and Ministry of Agriculture.</li> <li>Promote Save the Children policies and practice with respect to child protection, child safeguarding, code of conduct, health and safety, equal opportunities and other relevant policies and procedures with implementing partners&nbsp;</li> <li>Improve/strengthen coordination and technical support to local partners including National NGOs, CSOs, and Governmental bodies on child protection.&nbsp;</li> <li>Lead the identification of strategic partners for potential consortia projects. &nbsp;</li></ul><p><i>Advocacy and Representation</i></p><br><ul> <li>Lead external representation of Save the Children’s Child Sensitive Social Protection and Basic Assistance, CVA, Food Security, Livelihood, and Nutrition work in Lebanon in front of government and other agencies.</li> <li>Represent Save the Children in technical forum and sector working groups in Lebanon, as: Cash Working Group, Livelihoods Sector Working Group and Nutrition WG.</li> <li>Serve as technical liaison with Save the Children Members, Regional Office, Global Team, FSL,SP and CVA Technical Working Groups, and other relevant fora within SCI.</li> <li>Represent SCI at the level of relevant governmental entities such as the Ministry of Social Affairs and the Ministry of Labor.</li> <li>Represent Save the Children on other national/international technical networks as requested.</li> <li>Contribute to development of advocacy messages and materials in the relevant sectors</li> <li>Support and respond to media requests in the relevant sectors&nbsp;</li></ul><p><i>General</i></p><br><ul> <li>Comply with Save the Children policies and practice with respect to child safeguarding, anti-harassment, code of conduct, health and safety, equal opportunities and other relevant policies and procedures.</li></ul><p><strong>QUALIFICATIONS&nbsp;</strong></p><br><ul> <li>Development professional with a relevant Masters’ Degree or equivalent professional experience.&nbsp;</li> <li>Fluency in written and spoken Arabic and English</li></ul><p><strong>EXPERIENCE AND SKILLS</strong></p><br><p><i>Essential</i></p><br><ul> <li>Minimum of 7 years’ experience in Food Security and Livelihoods programming and Cash &amp; Voucher Assistance in humanitarian and developmental contexts in an NGO, UN or Government institution.</li> <li>Solid experience in designing, implementing and overseeing Food security and Livelihoods&nbsp; &nbsp;programs, CVA and other market-based programming, in both humanitarian and development contexts;&nbsp;</li> <li>Demonstrated experience in leading Food Security and Livelihoods Assessments, CVA Situation and Response Analysis.</li> <li>Understanding of employability programmes, labor market assessments, and market systems development, including value chain development.</li> <li>Knowledge of climate change adaptation and evidence-based approaches to designing and implementing food security and resilient livelihood programmes in vulnerable and crisis-affected contexts such as Lebanon.</li> <li>Understanding of Social Protection Policies and Programmes in Lebanon.&nbsp;</li> <li>Demonstrated experience to represent organization in Technical Working groups, national or international coordination forum.&nbsp;</li> <li>Ability to link micro-level impacts on children with macro trends at national and regional level in employment and livelihoods;</li> <li>Demonstrated experience in leading successful proposals in the area of FSL, CVA and/or SP with international donors as ECHO, FCDO, USAID, UN etc.&nbsp;</li> <li>Experience of solving complex issues through analysis, capacity to communicate path of action and ensure the commitment of stakeholders; excellent coordination and interpersonal skills with the ability to communicate and negotiate clearly and effectively at all levels;</li> <li>Strong results orientation, with the ability to challenge existing mindsets;</li> <li>Highly developed cultural awareness and ability to work well in an international environment with people from diverse backgrounds and cultures;</li> <li>Ability and willingness to dramatically change work practices and hours, and work with incoming emergency surge teams. Proven ability to work in insecure or hardship environments and to work under tight deadlines;</li> <li>Ability and willingness to travel extensively to field sites and work independently;</li> <li>Previous Work experience in Lebanon</li> <li>Commitment to Save the Children values, including willingness to abide by and enforce the Child Safeguarding policy.</li></ul><p><i>Desirable</i></p><br><ul> <li>Previous work experience in other Middle East countries;</li> <li>Experience in the specific frameworks of Household Economy Approach (HEA), Cost of Diet (CoD), Integrated Food Security Phased Classification (IPC), Emergency Markets Mapping and Assessment (EMMA), Rapid Market Assessment (RAM) and/or Minimum Economic Recovery Standards (MERS).</li> <li>Experience in leading Labour Market analysis and youth employability Programmes.</li> <li>Experience in climate resilience livelihoods and/or agricultural based livelihoods&nbsp;</li> <li>Experience in designing and implementing cash plus programming for nutrition and/or protection and/or education outcomes&nbsp;</li> <li>Experience in designing and implementing Child Sensitive Social Protection programming.</li></ul><p><strong>ADDITIONAL JOB RESPONSIBILITIES:</strong></p><br><p>The duties and responsibilities as set out above are not exhaustive and the role holder may be required to carry out additional duties within reasonableness of their level of skills and experience.</p><br><p><strong>EQUAL OPPORTUNITIES:</strong></p><br><p>The role holder is required to carry out the duties in accordance with the SCI Equal Opportunities and Diversity policies and procedures.</p><br><p><strong>CHILD SAFEGUARDING:</strong></p><br><p>We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse.</p><br><p><strong>FRAUD PREVENTION:</strong></p><br><p>The role holder is expected to uphold high standards of integrity and transparency, and will have access to financial, operational, or programmatic resources that require strict compliance with SCI’s Anti-Fraud and Corruption Policy. This includes responsibility for preventing, identifying, and reporting any suspected fraud, corruption, or misuse of resources in the course of their work.</p><br><p><strong>SAFEGUARDING OUR STAFF:</strong></p><br><p>The post holder is required to carry out the duties in accordance with the SCI anti-harassment policy.</p><br><p><strong>HEALTH AND SAFETY:</strong></p><br><p>The role holder is required to carry out the duties in accordance with SCI Health and Safety policies and procedures.</p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>The Fine Dining Restaurant Managers will lead the front-of-house operation of a premium, ever-evolving dining concepts, delivering an exceptional guest experience within a dynamic seasonal destination.<br> The role requires a strong understanding of luxury hospitality, refined service standards, and the ability to adapt to a concept centred around Mediterranean / American cuisine .<br> The successful candidate will be a confident and inspiring leader, responsible for driving service excellence, developing high-performing teams, and ensuring every aspect of the guest journey reflects the highest standards of quality, sophistication, and hospitality.<br> The role is based in Riyadh, Saudi Arabia for a 6-7 month period.<br> 1. Fine Dining Operations Management Oversee day-to-day operations to ensure a seamless, elegant, and refined dining experience.<br> Maintain high standards for food quality, presentation, authenticity, and menu consistency, with special emphasis on traditional and upscale Lebanese dishes.<br> Ensure strict compliance with food safety, hygiene, and fine dining service protocols.<br> Coordinate with the Executive Chef on menu development, seasonal offerings, and premium Lebanese ingredients.<br> Manage inventory of specialty Middle Eastern ingredients, wines, and premium products.<br> 2. Leadership &amp; Staff Development Lead by example with a strong, positive leadership style that inspires professionalism and excellence.<br> Recruit, train, and mentor front-of-house and back-of-house staff in fine dining etiquette, Lebanese culinary knowledge, and guest-focused service.<br> Conduct regular performance evaluations and coaching sessions to maintain a high-performing team.<br> Foster a respectful, motivated, and service-oriented culture.<br> Ensure staff adhere to refined table service techniques, wine pairing standards, and cultural hospitality practices.<br> 3. Guest Experience and Hospitality Create a warm, welcoming, and culturally rich atmosphere that reflects the spirit of Lebanese hospitality.<br> Engage with guests to ensure exceptional service, personal attention, and elegant problem resolution.<br> Handle VIP reservations, special occasions, and premium guest experiences with care and discretion.<br> Address guest concerns promptly and professionally to maintain an elevated dining reputation.<br> 4. Financial &amp; Administrative Management Oversee budgeting, forecasting, and financial reporting to ensure profitability.<br> Monitor food, beverage, and labor costs while maintaining fine dining quality standards.<br> Negotiate with premium suppliers of Lebanese wines, spices, meats, and specialty products.<br> Manage POS systems, payroll, scheduling, and vendor invoicing.<br> 5. Marketing &amp; Brand Representation Support marketing initiatives that highlight upscale Lebanese cuisine, cultural dining experiences, and seasonal menus.<br> Maintain strong online and community presence, including reputation management on review platforms.<br> Plan and oversee special events such as Lebanese wine tastings, cultural nights, and chef’s table experiences.<br> At SIHAMCO, we believe in rewarding our team with more than just a job — we offer an inspiring work environment and real opportunities for growth.<br> Our benefits include: Competitive salary packages – aligned with market standards and experience Visa (1 year temp) &amp; Flights into the country for non-citizens Accommodation Transportation Allowance Career development &amp; Internal promotions – grow with us across departments and seasons Creative &amp; collaborative work culture – built on passion, innovation, and attention to detail Exposure to high-end hospitality &amp; entertainment concepts – gain experience in premium F&amp;B and entertainment Experience working on premium events within The Groves, Riyadh Season Cultural diversity – join a team of passionate professionals from around the world Join Us Whether you’re an emerging talent or a seasoned professional, SIHAMCO offers a platform to grow, create, and shape history.<br> Each concept we launch is a new chapter in a legacy that belongs to Saudi Arabia and speaks to the world.<br> +5 years proven experience as a Restaurant Manager in a fine dining environment.<br> Strong leadership capabilities with a track record of building and managing high-performing teams.<br> In-depth knowledge of Mediterranean or American cuisine, cultural dining rituals, and menu elements.<br> Exceptional communication, interpersonal, and conflict-resolution skills.<br> Ability to maintain composure and professionalism in a high-pressure, luxury environment.<br> Flexible availability, including evenings, weekends, and holidays.<br> Hospitality or business management education preferred.<br> About The Company SIHAMCO is a strategic partner operating proudly under the General Entertainment Authority (GEA), National Events Center (NEC), Riyadh Season and Jeddah Season since 2019.<br> At SIHAMCO, we don’t just lead Saudi Arabia’s hospitality and entertainment evolution—we create it from the ground up.<br> Since 2008, we’ve been designing, constructing, and operating exceptional experiences that blend local authenticity with global standards.<br> Every destination and concept we launch reflects our commitment to cultural storytelling, creative excellence, and operational precision.<br> Crafting a Homegrown Legacy All brands under SIHAMCO are homegrown Saudi concepts, fully developed in-house — from initial vision and brand identity to concept creation, design, execution and operation.<br> We don’t import ideas; we build them — crafting unforgettable experiences from scratch that resonate deeply with both local and international audiences.<br> Our Signature Brands Every brand under our umbrella is proudly reflecting the heart and soul of Saudi culture, while achieving international acclaim.<br> With over 25 original homegrown brands, SIHAMCO not only sets — but consistently surpasses — global standards in Entertainment, Hospitality, F&amp;B, Lifestyle, Wellness, Family &amp; Pet Entertainment Experience.<br> Our signature ventures: The Groves, ZodiaC Cuisine, Little Krazy, LucaLand, LucaPark, The Polar Ice Bar, Milk &amp; Butter Nail Spa, Kooz Karak, Birds of Eden, El Lechazo, Khawaja Yanni, Zama Zulu, Hawanim Groves City, Vida Vera, The Groves Pizzeria and Gem-In-I showcase what it means to innovate locally and shine globally.<br> Our brands are also registered across the GCC and internationally such as the United Kingdom, Egypt, Morocco etc ensuring full legal protection and readiness for global expansion.<br> We Are Only Getting Started!<br> Several exciting new concepts and brands are currently under development, with launches planned in the coming months.<br> From bold new ideas to thoughtfully crafted experiences, SIHAMCO continues to grow its portfolio with originality, creativity and cultural pride.<br> People First Our team is our greatest asset—a dynamic mix of local talent and international expertise, all united by a passion for excellence.<br> We nurture careers, encourage creativity, and build leaders.<br></span> </div>

<p><br></p><p>Major Responsibilities</p><p>Strategic and Technical Delivery (50% LOE)</p><ul><li>Lead a complex portfolio of strategic projects across CR-WASH, water security, and the water-energy nexus, including anticipatory action and forecast-based response for CR-WASH, WASH systems and finance, and energy access for water and health facilities in fragile and conflict affected settings (FCAS).</li><li>Drive technical delivery of the IDPC Impact at Scale priority, with a focus on CR-WASH and water-related disease dimensions, including strategy refinement, country prioritization and road map planning, in collaboration with the GPL and others.</li><li>Provide intensive remote and in-country technical support to Technical Advisors, Regional Practice Leads and Country Program teams, including development of implementation tools and technical guidance and delivery of specialized capacity strengthening, technical advice and coaching for staff and partners for strategic projects.</li><li>Identify and shape research opportunities in CR-WASH/IDPC, including cost-effectiveness and life-cycle costing, and lead implementation when needed, in collaboration with the GPL, Airbel Impact Lab, and others</li><li>Collaborate with the Emergency Unit on technical quality strengthening for WASH in Emergencies, review technical guidelines for acute emergency contexts, including cholera outbreak, and technical backstopping as needed, in close partnership with the Emergency WASH Coordinator and others</li><li>Monitor progress on technical program implementation, including budgets and expenditures, and drive course corrections as needed for strategic projects.</li><li>Collaborate effectively on shared priorities within the Health Unit and with other Technical Units and Global Practice Areas, including the Climate Resilience Global Practice Area, the Anticipatory Action team, and the Economic Recovery &amp; Development, Protection and Education Technical Units.</li><li>Support partner and donor engagement for strategic projects as needed.</li><li>Under the guidance of the GPL, contribute to global strategy and delivery planning for CR-WASH/IDPC as needed.</li></ul><p>Technical Quality Strengthening and Organizational Learning (25% LOE)</p><ul><li>Lead finalization and roll out of the CR-WASH core indicators and Climate Resilient WASH MEAL package and lead ongoing revision of CR-WASH technical guidance and standards as evidence and field practice evolves.</li><li>Convene and sustain a CR-WASH community of practice for peer exchange across countries and regionals, surfacing field learning and research to inform technical guidance and incorporate into global best practices</li><li>Synthesis lessons, strengthen technical guidance and capacity and support strategic work on Anticipatory Action for CR-WASH/IDPC, in close coordination with the Anticipatory Action team.</li><li>Contribute to the development of the Environment &amp; Climate Health technical competency framework and assessment to identify capacity gaps, inform capacity strengthening priorities, and support staff development.</li><li>Synthesize, adapt, and disseminate relevant technical standards, methodologies, and implementation tools for CR-WASH/IDPC, drawing on evidenced-based best practices and reflecting IRC programming.</li><li>Provide technical inputs to MEAL tools and methodologies when needed, and support data interpretation and use, including support to regional TAs to analyze relevant technical and program data as needed.</li><li>Proactively disseminate lessons learned across countries and regions for select strategic projects, ensuring these inform program design and implementation of country-led projects.</li><li>Contribute to shaping, refining and delivering the Environment &amp; Climate Health Learning Agenda.</li></ul><p>External Influence, Relationships and Representation (10% LOE)</p><ul><li>Collaborate with policymakers, implementing partners, humanitarian responders, and UN agencies to advance guidance, outcomes, research, implementation, and documentation on CR-WASH/IDPC.</li><li>Represent IRC, as appropriate, in priority external forums, including technical, policy, and advocacy workshops across Health, WASH and Climate domains.</li><li>Contribute to global prioritization and agenda-setting efforts, ensuring that research, evidence, tools, and resources are being used to advance IRC's strategy and agendas for FCAS.</li><li>Work with the Policy and Communications Team's to develop and advocate IRC's and global policies on CR-WASH/IDPC.</li></ul><p>Business Development (15% LOE)</p><ul><li>Lead strategic business development opportunities in partnership with relevant technical and business development teams and regional and country colleagues.</li><li>Provide TAs and Country Programs with specialized support on program design in relevant technical areas of CR-WASH and IDPC, on request</li><li>Service as technical lead on large, complex and high value business development opportunities</li></ul><p>Key Working Relationships</p><ul><li>Position Reports to: Global Practice Lead, Environment &amp; Climate Health</li><li>Primary Health Care Global Practice Lead and Senior Specialist, Infectious Disease</li><li>Regional Technical Advisors</li><li>Other Specialists and Senior Specialists</li></ul><p>Key Internal Relationships:</p><ul><li>Health Unit team members</li><li>Research and Innovation teams</li><li>MEAL team</li><li>Airbel Impact Lab</li><li>Emergency Unit</li><li>Policy Solutions, Advocacy Influence, and Systems Change Global Teams</li><li>Global HQ and AMU</li></ul><p>Key External Relationships:</p><ul><li>INGO counterparts, UN agencies, global coordination mechanisms, public and private donors, research networks</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Established or growing recognition as an expert in WASH, water security, environmental management or closely related field, with a minimum of 6-8 years of progressive experience designing and leading programs relevant to Climate Resilient WASH in FCAS and/or across the humanitarian-development nexus.</li><li>Master's degree in public health engineering, environmental management and/or related fields or equivalent professional experience required.</li><li>Demonstrated experience developing and delivering new strategies to advance ambitious goals, with strong ability to connect WASH infrastructure development to service models, sustained operations, financing, policy and systems strengthening.</li><li>Experience collaborating across health, nutrition, climate resilience and related domains, with ability to clearly communicate the contribution of WASH and water security to health, climate resilience and other outcomes.</li><li>Knowledge of and ability to use and integrate data, including climate forecasts, epidemiological data, and geo-spatial data to inform program targeting and intervention design; demonstrated ability to use of data and research evidence for programmatic decisions and rigorous analytic skills</li><li>Strong track record of driving uptake of evidence-based practice, including technical skills in coaching, mentoring, and capacity strengthening</li><li>Ability to design technical approaches for proposals and identify new business development opportunities</li><li>Ability to work, manage, and meet deadlines in a fast-paced, highly matrixed environment; outstanding business acumen, critical thinking, problem solving and decision-making skills required</li><li>Superb inter-personal, written and verbal communication skills with ability to collaborate across countries, cultures, and departments</li><li>Excellent communication, influencing, and storytelling skills</li><li>Proficiency in English and French required; knowledge of Spanish or Arabic an asset.</li><li>Ability to travel globally up to 30% of the time, occasionally on short notice</li></ul>

<p>The screening process will be completed within the four coming weeks; Due to the large volume of applicants, we are unable to respond to application queries, only shortlisted candidates will be contacted. The ICRC is committed to creating an inclusive working environment for all its employees. Inclusion is embedded in the principles and values of the Movement as it is committed to non-discrimination, as confirmed by the principles of humanity and impartiality, and is open to all, as confirmed by the principle of unity. We are continually taking steps to improve diversity and inclusion within the organization as well as ensure it is embedded in our programming. We are committed to ensuring fair and equitable recruitment and promotion opportunities for all individuals and welcome all qualified candidates to apply to positions at the ICRC. Further, we are committed to achieving gender parity for our staff in management positions, as part of our institutional strategy objectives related to inclusion. Applicants must be legally eligible to work in Lebanon. What we do Since 1863, the International Committee of the Red Cross (ICRC) has worked to preserve human dignity and relieve suffering caused by war and armed violence. In collaboration with our Red Cross and Red Crescent partners around the world, we do everything we can to deliver life-saving aid, reconnect families and locate missing people helping those who need it most, regardless of who they are and what side of the front line they are on. We engage with authorities and armed forces on all sides, often confidentially, pressing for access to detainees to improve their living conditions and urging compliance with international humanitarian law to protect non-combatants, including from digital threats. Purpose The Assistant &amp; IM Officer provides (high-level) administrative support and oversees information management, under the supervision of the Executive Assistant &amp; IM Officer. S/he acts as a reference person for information management risk mitigation activities in the delegation. Accountabilities &amp; functional responsibilities Information management: Under the supervision of the Executive Assistant IM Officer (EAIMO): • Practically follows up on the active monitoring of information security practices in the delegation. • Development and monitoring of access policy users have access to the information they need to perform their duties includes group membership and access monitoring. • Manages and monitors collaborative spaces and databases, including access, and updates information in the reference tools. • Ensures transfer of information is done using the correct platforms. • Performs assessment on the use of non-ICRC tools in the delegation the underlying reasons and provides institutional solutions where available. • Monitors the functional mailbox, distributes incoming messages to the relevant interlocutors and departments. • Organizes, supervises and manages the use of a range of collaborative tools (i.e. TS) and databases. • Updates general information in the reference tools (databases or others). • With certain exceptions dictated by the situation, act as access manager and possibly account manager • Drafts and finalizes correspondence, internal presentations, meeting minutes and other documents, shares information among users when needed. Training and support: • Briefs systematically all new staff on above-mentioned subjects, trains regularly all users and ensures compliance with rules and procedures. • Makes sure that all staff know and apply ICRC rules regarding correspondence and ICRC protocol. • Keeps their knowledge and skills up to date on ICRC Information Management tools, digital solutions and institutional platforms (e-mail, information-sharing, records-management, intranet, etc.), informs users on new tools and promotes the adoption of new features and functionalities. Field visits: • Assist the EAIMO and IM Coordinator with visits to the SubDelegations to check the colleagues needs, challenges and provide the necessary training. Certifications / Education required • Bachelor s degree in Business Administration, Information Management or a related field. Professional experience required • A minimum of 3 years of demonstrated experience in assisting high level professionals preferably within an international organization, NGO, or multinational environment and 2 years of experience in user support, training, and capacity building. Desired skills • Leadership: Basic • Accountability: Advanced • People Management : Basic • Teamwork &amp; Collaboration: Expert • Representing the ICRC: Advanced • Beneficiary &amp; Client focused: Expert • Information Management: Proficient • Administrative &amp; Executive Support: Advanced • Digital Literacy (MS Office, SharePoint, Outlook): Advanced • Confidentiality &amp; Professionalism: Advanced • Attention to Detail: Advanced • Training &amp; User Support: Advanced • Planning &amp; Organization: Advanced • Events Management: Proficient • Written Communication: Advanced • Verbal Communication: Proficient • Problem Solving: Proficient • Adaptability: Proficient Language • Arabic: Native. • English: Full professional working What we offer • Salary Package: 2 120 3 095 USD/Month (As per ICRC salary scale, salary setting processes will determine fair setting in coherence with the qualifications of the applicant and the requirements of the job). • Transportation Allowance: 13$ per day. • 13th Month of salary paid in December, pro rata basis in accordance with the period worked. • Salary Review/Increase: annually • Annual Leave: 20 calendar working days of paid leave per year, pro rata basis in accordance with the period worked. • Health Insurance: Full insurance coverage (no co-NSSF) - 90% of premium fees under the class B covered by the ICRC; option for class upgrade is available with extra charges. Coverings include: In-Patient: including pre-existing cases / Out-Patients: Doctor Visits, Medicines, Laboratory tests, Therapeutical services (Physiotherapy, Psychotherapy sessions) • International Retirement Saving Plan (IRSP): a contribution valued at 11.5% of your monthly salary, these savings are paid by the end of service as a lump sum. • Other benefits subject to internal rules and regulations: High Cost of Living Allowance (HCLA), Schooling allowance, Eyeglasses Reimbursement, Learning and career development opportunities, Internal mobility opportunities leading to expatriate roles. Additional information •&nbsp;</p><p><strong>Desired Candidate Profile</strong></p><p>• Bachelor s degree in Business Administration, Information Management or a related field.<br>• A minimum of 3 years of demonstrated experience in assisting high level professionals preferably within an international organization, NGO, or multinational environment and 2 years of experience in user support, training, and capacity building.<br>• Leadership: Basic<br>• Accountability: Advanced<br>• People Management : Basic<br>• Teamwork &amp; Collaboration: Expert<br>• Representing the ICRC: Advanced<br>• Beneficiary &amp; Client focused: Expert<br>• Information Management: Proficient<br>• Administrative &amp; Executive Support: Advanced<br>• Digital Literacy (MS Office, SharePoint, Outlook): Advanced<br>• Confidentiality &amp; Professionalism: Advanced<br>• Attention to Detail: Advanced<br>• Training &amp; User Support: Advanced<br>• Planning &amp; Organization: Advanced<br>• Events Management: Proficient<br>• Written Communication: Advanced<br>• Verbal Communication: Proficient<br>• Problem Solving: Proficient<br>• Adaptability: Proficient<br>• Arabic: Native.<br>• English: Full professional working</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>ROLE PURPOSE:&nbsp;</strong></p><br><p>The Information Management (IM) Officer will play a key role in collecting, managing, and analysing data critical to support timely evidence-based decision-making. The IM Officer will work under the direct management and technical supervision of the Monitoring, Evaluation, Accountability, and Learning (MEAL) - Information Management Specialist. Working closely with MEAL Coordinators, field teams and Programe Development and Quality (PDQ) team, the IM Officer ensures consistency, quality, and standardization across all information management processes. The IM Officer will also support the creation and maintenance of data systems, support in development of data collection tools, data visualization as well as data reporting.</p><br><p>Also, IM Officer is responsible for managing, securing, and optimizing the use of data and information across area offices. This role ensures that data is stored effectively, accessible to the appropriate personnel, and maintained in accordance with SCI policies.</p><br><p>The role holder is expected to provide IM support during emergency response situations, rapidly setting up information systems, and managing real-time data collection to aid in decision-making.</p><br><p><strong>CHILD SAFEGUARDING:&nbsp;</strong></p><br><p>Level 3 - the post holder will have contact with children and/or young people either frequently&nbsp;(e.g. once a week or more) or intensively (e.g. four days in one month or more or overnight) because they work country programs; or are visiting country programs; or because they are responsible for implementing the police checking/vetting process staff.</p><br><p><strong>SCOPE OF ROLE:&nbsp;</strong></p><br><p>Reports to: MEAL &amp; IM Specialist&nbsp;</p><br><p>Reporting to: N/A</p><br><p>Budget responsibility: N/A&nbsp;</p><br><p><strong>KEY AREAS OF ACCOUNTABILITY:</strong></p><br><p><i>Data Collection and Management</i></p><br><ul> <li>Develops and optimizes IM solutions, including dashboards and IM solutions for enhanced data management and reporting.</li> <li>Supports IM Specialist in managing the head office’s (HO) digital platforms.</li> <li>Supports the integration of basic AI tools to improve information management workflows.</li> <li>Translates questionnaires into digital data collection tools using tools such as survey123, KOBO, and CommCare.</li> <li>Ensures programme teams are using tested and standardized data collection tools.&nbsp;</li> <li>Consolidates the collected data by relevant team members.</li> <li>Ensures the accuracy, completeness, and reliability of data received.</li> <li>Minimizes data collection, data entry and reporting efforts through introducing digital processes/ automation.&nbsp;</li> <li>Creates regular backups of internal databases.</li></ul><p><i>Information Analysis and Reporting</i></p><br><ul> <li>Creates geographical maps to analyze and visualize project implementation across areas and sites.</li> <li>Provides insights and recommendations based on data trends and analysis.</li> <li>Works with the MEAL team including other departments to gather, analyse, and interpret data to support decision-making.</li> <li>Supports case management team in data management using CPIMS and internal platforms.</li> <li>Administers, monitors, and follows-up on data entered on reporting systems.</li> <li>Designs, generates, and assists with periodic reports: monthly/quarterly, or as required.</li></ul><p><i>Data Quality Assurance</i></p><br><ul> <li>Conducts data quality checks and ensures the reliability and cleanliness of the data.</li> <li>Develops and supports in producing regular reports on information usage, data quality, and compliance.</li> <li>Implements and enforces data protection and confidentiality policies.</li> <li>Adheres to SCI policies, guidance and procedures.</li> <li>Adheres to SCI's compliance with global data protection requirements.&nbsp;</li> <li>Supports MEAL IM Specialist in implementing Data Protection plan for the HO</li></ul><p><i>System Development and Maintenance</i></p><br><ul> <li>Supports digital transformation initiatives aimed at improving information management efficiency.</li> <li>Handles database specific tasks such as creating queries, procedures, and functions to support application development.&nbsp;</li> <li>Develops, supports, maintains and strengthens Information Management systems, data usage, and general digitalization capabilities.</li> <li>Supports IM planning and activities and supports IM capacity building.</li> <li>Supports operation team on IM related needs.</li></ul><p><i>General&nbsp;</i></p><br><ul> <li>Complies with Save the Children policies and practices with respect to child protection, code of conduct, health and safety, equal opportunities and other relevant policies and procedures.&nbsp;</li></ul><p><strong>QUALIFICATIONS</strong></p><br><ul> <li>University Degree in Information Management Technology, Information Systems Management, Computer Science, Data Science, GIS, Statistics, or a related field.</li> <li>Written and spoken fluency in English and Arabic.</li></ul><p><strong>EXPERIENCE AND SKILLS</strong></p><br><p><i>Essential</i></p><br><ul> <li>Minimum 2-4 years of experience working in designing information management systems or database management, and analytic with computer skills, including advanced MS Office (Word, Excel, Outlook, PowerPoint, Access, PowerApps), Power BI are required. Mapping experience is required (GIS).</li> <li>Experience in programming such as Android Mobile App, Power BI, API, Survey 123, collector APP, KOBO and CommCare.</li> <li>Good verbal and written skills in Arabic and English</li> <li>Skills in designing and implementing information management frameworks</li> <li>Strong interpersonal and organizational skills, and ability to work under pressure</li> <li>Proven analytical and problem-solving skills</li> <li>Previous experience in IM, data analysis and coordination&nbsp;</li> <li>Demonstrated understanding of emergency response activities&nbsp;</li> <li>Ability to work in challenging and complex environments.</li> <li>Commitment to and understanding of Save the Children’s aims, values and principles including rights-based approaches.</li></ul><p><i>Desirable</i></p><br><ul> <li>Previous experience in IM, data analysis and coordination&nbsp;</li> <li>Demonstrated understanding of emergency response activities&nbsp;</li> <li>Ability to work in challenging and complex environments.</li> <li>Commitment to and understanding of Save the Children’s aims, values and principles including rights-based approaches.</li> <li>Familiarity with emerging technologies, including generative AI tools, and ability to apply them to streamline IM tasks</li></ul><p><strong>ADDITIONAL JOB RESPONSIBILITIES:</strong></p><br><p>The duties and responsibilities as set out above are not exhaustive and the role holder may be required to carry out additional duties within reasonableness of their level of skills and experience.</p><br><p><strong>EQUAL OPPORTUNITIES:</strong></p><br><p>The role holder is required to carry out the duties in accordance with the SCI Equal Opportunities and Diversity policies and procedures.</p><br><p><strong>CHILD SAFEGUARDING:</strong></p><br><p>We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse.</p><br><p><strong>FRAUD PREVENTION:</strong></p><br><p>The role holder is expected to uphold high standards of integrity and transparency, and will have access to financial, operational, or programmatic resources that require strict compliance with SCI’s Anti-Fraud and Corruption Policy. This includes responsibility for preventing, identifying, and reporting any suspected fraud, corruption, or misuse of resources in the course of their work.</p><br><p><strong>SAFEGUARDING OUR STAFF:</strong></p><br><p>The post holder is required to carry out the duties in accordance with the SCI anti-harassment policy.</p><br><p><strong>HEALTH AND SAFETY:</strong></p><br><p>The role holder is required to carry out the duties in accordance with SCI Health and Safety policies and procedures.</p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><strong>Job Title:&nbsp;</strong>&nbsp;Technical Advisor II, MEAL – Regional Focal Point (EMEA)</span><span><strong>Reports to:</strong> STA, Regional Focal Point Lead</span><br><span><strong>Department:</strong> PIQA</span><span><strong>Salary Grade:&nbsp;</strong>10</span><br><p><i><strong>Note: This is a Global remote role for the EMEA Region. Candidates should be willing to work during Europe and Middle East business hours. Candidates who are based in countries where CRS has a legal presence are preferred.</strong></i> &nbsp;</p><br><p><span><strong>Job Summary</strong>&nbsp;</span></p><br><p><span>The Technical Advisor II (TA II) provide technical assistance, guidance and support in&nbsp;monitoring, evaluation,&nbsp;accountability and learning (MEAL)&nbsp;at regional and global levels. The TA II will serve as a MEAL focal point for Europe, Middle East and Asia (EMEA) with a particular focus on the Europe and Middle East countries, responding to MEAL technical assistance needs from those countries and liaising with other MEAL colleagues to support EMEA country needs. The TA II will also provide technical assistance to countries in other regions as needed, coordinating with other MEAL regional focal points. The TA II’s MEAL advising align with CRS program quality principles and standards and MEAL Policies and Procedures, donor guidelines, and industry best practices&nbsp;to advance the delivery of high-quality programming to the poor and vulnerable. The TA II’s expertise, advice and influence will contribute to the effectiveness and adaptability of CRS’ MEAL activities in EMEA and globally.&nbsp;</span></p><br><p><span><strong>Roles and Key Responsibilities</strong></span></p><br><ul><li>Serve as a MEAL focal point for countries in EMEA seeking technical assistance in MEAL, with particular focus on countries in Europe and the Middle East. Provide technical assistance, remotely and in-country, and as needed liaise with other MEAL TAs to provide technical support to EMEA countries. Maintain ongoing contact with the DRD/PQ, EMEA country teams, and EMEA sectoral focal points to help ensure high quality project MEAL and coverage of MEAL TA needs.</li><li><span>Contribute to HQ and country efforts to position CRS for strategic growth opportunities and p</span>rovide technical MEAL guidance and inputs to proposal development and project design, including appropriate monitoring systems and indicators and&nbsp;integrating donor MEAL requirements into projects<span>. Support countries to appropriately staff MEAL in project teams.</span></li><li>Guide EMEA projects in complying with donor MEAL requirements and CRS MEAL Policies and Procedures, reviewing MEAL tools and budgets and supporting MEAL system design, learning agendas, and evaluations.</li><li>Provide MEAL technical assistance to countries in other regions as needed, in coordination with other MEAL regional focal points.</li><li>Contribute to the&nbsp;<span>design and implementation of&nbsp;</span>agency-wide <span>strategies, standards, tools, and best practices in MEAL&nbsp;that effectively engage partners, donors, and governments.&nbsp;</span></li><li><span>Provide technical solutions in MEAL in support of high quality program design and implementation, including support to countries in other regions as needed in coordination with other focal points.</span></li><li><span>Contribute to capacity strengthening initiatives in&nbsp;MEAL for staff and partners through helping develop learning and training strategies and agendas/curriculums, conducting trainings and workshops, and mentoring and coaching country staff.&nbsp;</span></li><li>Contribute to the customization and design of digital forms for data collection and the design of approaches for data visualization that facilitate use of data and quality reporting.</li><li>Contribute to influence and scaling strategies, including systems analysis, evidence generation and MEAL approaches that contribute to influence, and measurement of influence and scaling progress.&nbsp;</li><li><span>Contribute to knowledge management and learning by facilitating the capture, documentation, and sharing of key successes, promising practices, lessons learned, and evidence-based implementation research.&nbsp;</span></li><li>Establish and&nbsp;maintain&nbsp;relationships with donors, peer organizations,&nbsp;research&nbsp;and other institutions. Participate in MEAL-related forums&nbsp;to collect and share best practices and promote CRS’ work.&nbsp;&nbsp;</li></ul><p><span><strong>Knowledge, Skills and Abilities&nbsp;</strong>&nbsp;</span></p><br><ul><li><span>Strong understanding and application of technical principles and concepts in MEAL. Knowledge of education and other sectors.&nbsp;</span></li><li><span>Track record of contributing to successful business development activities capturing public and/or private donor funding.</span></li><li>Excellent relationship management skills with ability to influence and get buy-in from people not under direct supervision and to work with individuals in diverse geographical and cultural settings.</li><li>Accompaniment orientation and skills, with ability to recognize the capacities and solutions of partners, colleagues and system actors. &nbsp;</li><li>Strong strategic, analytical, problem-solving and systems thinking skills with capacity to see the big picture and ability to make sound judgment.</li><li>Proficient in MS Office packages (Excel, Word, PowerPoint); digital data collection tools such as CommCare, KoBo or RedRose; Web Conferencing Applications; and strong understanding of information and budget management systems and&nbsp;<span>knowledge-sharing networks</span>.</li><li>Strong written and oral communication skills.</li><li>Strong presentation, facilitation, training, mentoring, and coaching skills.</li><li>Ability to work effectively in challenging contexts.</li><li>Proactive, resourceful and results-oriented.</li></ul><p><strong>Required Languages</strong>: Written and verbal fluency in English required. Knowledge of Arabic preferred.</p><br><p><strong>Travel</strong>: Must be willing and able to travel up to 35% to Europe and Middle East countries and other locations as needed.&nbsp;</p><br><p><strong>Work hours: </strong>Able to work during Europe and Middle East business hours.</p><br><p><strong>Supervisory Responsibilities:&nbsp;</strong>None</p><br><br><p>Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States.&nbsp;Catholic Relief Services&nbsp;works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality. &nbsp;Catholic Relief Services’&nbsp;relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance, and peacebuilding.&nbsp; We welcome as a part of our staff people of all faiths and secular traditions who share our values and our commitment to serving those in need. CRS’ processes and policies reflect our commitment to safeguarding children and vulnerable adults from abuse and exploitation.</p><br><p>CRS welcomes candidates from the countries and regions in which we work. In the event the successful candidate is an expatriate, the anticipated duration of the assignment is informed by a term limit, based on the type and level of the job and the needs of the agency.</p><br><p>CRS is committed to safeguarding program participants, community members, staff and volunteers from all forms of exploitation and abuse.The successful candidate is expected to sign and adhere to CRS´ Code of Conduct.</p><br><p>CRS talent acquisition procedures reflect our commitment to safeguarding the rights and dignity of all people - especially children and vulnerable adults - to live free from abuse and harm.</p><br><p><i>Disclaimer:&nbsp; This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.&nbsp;</i></p><br><p>CRS is an Equal Opportunity Employer.</p><br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at&nbsp;www.abbvie.com. Follow @abbvie on&nbsp;LinkedIn,&nbsp;Facebook,&nbsp;Instagram,&nbsp;X&nbsp;and&nbsp;YouTube.</p><br><br>Job Description<br><br><p><strong><em>This role is field-based and candidates should live within a reasonable distance from the primary city. Talent will be hired at a level commensurate with experience.&nbsp;The territory will include the following key areas: Portland, ME, Burlington, VT and Lebanon, NH.&nbsp;</em></strong></p><br><p>Execute brand strategy and tactics in field, sales performance, effectively manage assigned territory and targeted accounts, build strong customer relationships and customer needs solving capability to maximize short and long term sales performance placing the patient into the center of any efforts and operating within AbbVie’s business code of conduct, policies and all applicable laws and regulations.</p><br><p>Responsibilities</p><br><ul><li>Deliver sales performance, brand KPIs, financial targets, marketing objectives, etc. in order to meet or exceed on those objectives.</li><li>Create pre-call plan using SMART objectives and execute post-call evaluation in order to continuously improve sales performance. Effectively handle objections, misunderstandings, concerns and consistently gain logical and reasonable calls to action in order to close on every sales call.</li><li>Proactively and continuously aspire to serve customer needs, customer expectations and challenges in order to build trusted customer relationships and to achieve win-win agreements between AbbVie and customers.</li><li>Develop and execute a call plan that achieves set call metrics and optimizes coverage and frequency to key customers in order to maximize access and sales opportunities.</li><li>Continuously build understanding on customer needs and expectations, territory market landscape, competitors, market segments/dynamics, accounts, disease, product, clinical and sales expertise and share this market intelligence information with in-field team, brand team and sales manager to achieve alignment, to anticipate environmental changes and challenges and to optimize brand strategy and its execution.</li><li>Differentiate AbbVie’s value proposition with health providers assigned and identify, develop and maintain disease state experts and speakers/advocates in order to maximize brand performance.</li></ul><br>Qualifications<br><br><ul><li>Bachelor’s degree in health, sciences, pharmacy or business-related field preferred or relevant and equivalent industry experience required</li><li>Relevant and equivalent industry experience required in lieu of a bachelor’s degree is at least five (5) years of experience with three (3) or more years of experience within the pharmaceutical/health/science industry preferred and a high school diploma/GED required</li><li>Proactively identifies customer style / behavior and adapts quickly all aspects of selling approach. Operates effectively in a matrix environment.</li><li>Proven track record of success in selling and solid presentation skills. Offers innovative ideas and solutions to maximize business opportunities to address challenges.</li><li>Demonstrates in-depth scientific, therapeutic, product, and competitive knowledge and is recognized as an expert resource by all relevant stakeholders. Strong business acumen and proficient use of business tools; possesses strategic and critical thinking capabilities. Provides impact with ideas for the larger organization and anticipates and responds to changes.</li><li>Influences others &amp; is viewed as a credible and respected role model and resource among peers. Builds collaborative partnership with district colleagues and matrix team, etc.</li><li>Leads by example; Consistently displays positive behaviors and peer coaching through changing and challenging environments. Documented success in leadership and support role of increased responsibility at the district, region and/or organizational levels</li><li>Preferred: Proven track record of success in sales performance within respective therapeutic areas. Commercial pharmaceutical industry experiences such as physician/account based selling, training, managed health care or marketing preferred. English language proficiency verbally and in writing (for all non-English speaking countries</li><li>Valid driver’s license: Ability to pass a pre-employment drug screening test and meet safe driving requirements.&nbsp;Driving a personal auto or company car or truck, or a powered piece of material handling equipment</li><li>Ability to travel adequately to cover territory, as well as overnight attendance at scheduled training events and sales meetings</li><li>An essential requirement of your position is to satisfy all applicable health care industry representative (HCIR) credentialing requirements to gain and maintain entry into facilities and organizations that are in your assigned territory. You must also be in good standing and/or eligible to obtain these credentials.</li><li>These HCIR credentialing requirements may include, but are not limited to, background checks, drug screens, proof of immunization/vaccination for various diseases, fingerprinting and specific licenses required by individual state or cities. Please remember that you are solely responsible for ensuring that you satisfy all HCIR credentialing requirements and for any associated liability for failing to do so. AbbVie has resources available to you to help answer questions you may have.</li></ul><br>Additional Information<br><br><p>Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or&nbsp;local law:&nbsp;​</p><br><ul><li><p>The compensation range described below is the range of possible base pay compensation that the Company&nbsp;believes in&nbsp;good faith it will pay for this roleat the&nbsp;time&nbsp;of&nbsp;this posting based on the job grade for this position.&nbsp;Individual&nbsp;compensation paid within this range will depend on manyfactors including geographic&nbsp;location,&nbsp;and&nbsp;we&nbsp;may ultimately pay more or less than the posted range. This range may be modified in the&nbsp;future.&nbsp;​</p><br></li><li><p>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick),&nbsp;medical/dental/vision&nbsp;insurance and 401(k) to eligible&nbsp;employees.​</p><br></li><li><p>This job is eligible to participate in our short-term incentive&nbsp;programs. ​</p><br></li></ul><p>Note: No amount of pay&nbsp;is considered to be&nbsp;wages or compensation until such amount isearned, vested, and&nbsp;determinable.&nbsp;The&nbsp;amount&nbsp;and&nbsp;availability&nbsp;of any&nbsp;bonus,&nbsp;commission, incentive, benefits, or any other form of&nbsp;compensation and benefits&nbsp;that areallocable to a particular employee remains in the Company's&nbsp;sole&nbsp;and&nbsp;absolute&nbsp;discretion unless and until paid and&nbsp;may be modified at the Company’s sole and absolutediscretion, consistent with&nbsp;applicable law.&nbsp;</p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.&nbsp;</p><br><p>US &amp; Puerto Rico only - to learn more, visit&nbsp;https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US &amp; Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Us</b></p><br><br><p><span><span>We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, </span><span>commercial</span><span> and industrial spaces through HVACR technologies. We protect <span><span><span><span><span><span><span><span><span>temperature-sensitive</span></span></span></span></span></span></span></span></span> goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, </span><span>software</span><span> and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead. </span></span></p><br><br><p><span><span>Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today!</span></span></p><br><br><p>The Scheduler position plans and generates the Assembly production schedules to ensure customer orders are filled on-time and to provide the best sequencing for the most effective use of the production lines.&nbsp; This position requires the use of critical thinking skills and the ability to make quick decisions in a sometimes-stressful environment and is key to driving our Materials Requirement Planning systems. Additionally, Master Scheduling duties will be a part of this position.&nbsp; The Scheduler, also, is responsible for driving improvements in the material processes and will work as a part of the team to ensure customer satisfaction and on-time delivery.&nbsp; This position requires significant interface with Customer Service, Analyst, Warehouse Team, Production, Quality, and Engineering.</p><br><p><b>As A Scheduler, You Will:&nbsp;</b></p><br><ul><li><p>Plans assembly schedules in the most efficient sequence to ensure customer orders are filled on time.</p><br></li><li><p>Generates and maintains the daily Liveload schedules for the assigned assembly lines.</p><br></li><li><p>Coordinates with the Material Analysts when parts shortages occur to minimize impact to our customers and to the production lines.</p><br></li><li><p>Communicates with Customer Service on drop-in orders or on potential late customer orders and parts issues.</p><br></li><li><p>Works with Warehouse Team on Renames/Single packs.</p><br></li><li><p>Master Schedules new customer orders for the assigned production lines</p><br></li><li><p>Releases work orders to production lines and clear Live loads and/or Rebuilds</p><br></li><li><p>Participates in cost reduction and continuous improvement activities.</p><br></li><li><p>Manages MRP/Oracle/Demantra systems to forecast to Monthly Demand Plan and weekly forecasting for each production line and maintain LiveMRP Calendar</p><br></li><li><p>Run a Kanban Model Report daily and adjust.</p><br></li><li><p>Manages inventory levels of Slow Moving/Top 20 Unusable Inventory to meet inventory goals.</p><br></li><li><p>Coordinates with Pilot Spec-Prod Engineering and Sample Coordinator</p><br></li><li><p>Manages new models’ introductions.</p><br></li></ul><p><b>Who You Are:</b>&nbsp;</p><br><p>You partner with others to get work done.&nbsp; You ask the right questions to accurately analyze situations and carefully consider all relevant factors and use appropriate decision-making criteria and principles.&nbsp; You readily action new challenges, without unnecessary planning.</p><br><p><b>Required Education, Experience &amp; Skills:</b></p><br><ul><li><p>Bachelors in a relevant field or an equivalent combination of education and experience</p><br></li><li><p>Strong computer skills (Excel)</p><br></li><li><p>Legal work authorization in the United States. Sponsorship will not be provided for this role.</p><br></li></ul><p><b>Preferred Education, Experience &amp; Skills:</b></p><br><ul><li><p>Degree in Supply Chain, Logistics, or Operations preferred</p><br></li><li><p>ASCM or other relevant Professional Certification</p><br></li><li><p>Experience with MRP/ERP systems</p><br></li><li><p>Oracle experience</p><br></li><li><p>Experience with Demantra</p><br></li></ul><p><b>Schedule</b></p><br><p>The general working hours for this role are 8:00 AM - 5:00 PM.&nbsp;Overtime may be required to meet business demands.</p><br><p><b>Why Work in the Lebanon, MO Area</b></p><br><p>Our facility in Lebanon, MO is located on Interstate 44 and Historic Route 66 in the scenic Ozarks of South-Central Missouri. We enjoy a small-town community with a Lebanon population of 14,628 and Laclede County population of 36,069. Our area is known for Bennett Spring State Park, lakes, rivers, hunting, and fishing. Lebanon is home to several boat manufacturers and two stock-car racing tracks. Lebanon is also centrally located, just 1 hour from the city of Springfield and 2.5 hours from St. Louis.&nbsp; Why not work and play where you can make your vacation home your “home”? We are only 35 minutes from the world-famous Lake of the Ozarks. For the outdoor enthusiasts, we have Bennett Spring, MO, which is an unincorporated community and home of the Bennett Spring State Park, which has the third or fourth largest natural spring in the state with an average daily flow of about 100-million gallons. Bennett Spring is home of Missouri’s largest trout park, featuring fishing, camping, hiking, dining, and lodging. We also have the Niangua River, which is host to numerous campgrounds, canoes, rafts, and kayaks, and is a premier water attraction for outdoor enthusiasts.</p><br><p><b>About Our Location</b></p><br><p>Our plant in Lebanon, MO is Copeland’s flagship operation for scroll compressor assembly and a machining powerhouse for main bearing housings and scroll elements, with over 60 million scroll compressors produced in the past 27 years.&nbsp;</p><br><p>#LIVD2</p><br><p><b><span>Our Commitment to Our People</span></b></p><br><br><p><span><span>Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. </span><span>That’s</span><span> why everything we do is geared toward a sustainable future—for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial.</span></span></p><br><br><p><span><span>Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally.</span></span></p><br><br><p><span><span>Flexible and competitive benefits plans offer the right options to meet your individual/family needs: medical insurance plans, dental and vision coverage, 401(k) and more. We provide employees with flexible time off plans, including paid parental leave, vacation and holiday leave. </span></span></p><br><br><p><span><span>Together, we have the opportunity – and the power – to continue to revolutionize the technology behind air conditioning, </span><span>heating</span><span> and refrigeration, and cultivate a better future. Learn more about us and how you can join our team!</span></span></p><br><br><p><b>Our Commitment to Inclusion &amp; Belonging</b></p><br><p>At Copeland, we cultivate a strong sense of inclusion and belonging where individuals of all backgrounds, and with diverse perspectives, are embraced and treated fairly to enable a stronger workforce.&nbsp; Our employee resource groups play an important role in culture and community building at Copeland.</p><br><br><p><b><span>Work Authorization</span></b></p><br><br><p><span><span>Copeland will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1 with OPT or CPT, H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.</span></span></p><br><br><p><b><span>Equal Opportunity Employer</span></b></p><br><br><p><span><span>Copeland is an Equal <span><span><span><span><span>Opportunity/Affirmative</span></span></span></span></span> Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.</span></span></p><br><br><p><span><span>If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: copeland.careers@copeland.com</span></span></p><br><br> </div>

<p><br></p><p><b>Main responsibilities</b></p><p>1. Regional MEAL systems and portfolio oversight</p><ul><li>Develop and maintain a proportionate regional MEAL framework and workplan covering Lebanon, Syria and Iraq, aligned with country strategies, project commitments, organisational priorities and partner capacities.</li><li>Establish and maintain a consolidated portfolio-monitoring system linking projects MINE-MEAL tools, grants, partners, locations, activities, indicators, targets, results, reporting deadlines and supporting evidence.</li><li>Build practical dashboards and portfolio-review products that provide management with a clear macro view of progress, delivery trends, geographic and population coverage, grant performance, implementation bottlenecks and emerging risks.</li><li>Maintain a master indicator matrix and indicator reference sheets, harmonising definitions, calculations, disaggregation and evidence requirements wherever possible while preserving donor-specific and national requirements.</li><li>Identify and resolve inconsistencies between project tools and reports, including duplicate counting, incompatible indicator definitions, missing disaggregation, unsupported results and divergence between narrative and quantitative reporting.</li><li>Facilitate regular project, country and regional performance reviews and maintain an action tracker so that findings lead to documented management decisions and follow-up.</li></ul><p>2. Project and grant monitoring, reporting and data quality</p><ul><li>Support Country and Project Coordinators to develop and update theories of change, logical frameworks, monitoring plans, indicator performance tracking tables, data-flow maps, data-collection plans, reporting calendars and MEAL budgets.</li><li>Review routine project and partner submissions for completeness, internal consistency, plausibility, required disaggregation and traceability to source documentation before consolidation into HAMAP and donor reporting.</li><li>Liaise closely with the Regional HMA Technical Advisor and relevant Project Coordinators on partner reporting. The Regional MEAL Officer will verify data structure, evidence, calculations and reporting consistency, while technical validation of HMA methodologies and operational outputs remains with the appropriate technical function.</li><li>Plan and conduct proportionate data-quality assessments, monitoring visits, remote verifications and evidence-file reviews, and support teams and partners to implement corrective actions.</li><li>Develop and maintain auditable project evidence systems, including clear filing conventions, source-document registers, version control, validation status and links between reported results and supporting documentation.</li><li>Support the design and implementation of baselines, endlines, KAP studies, post-activity monitoring, training assessments, outcome monitoring and other internal or external data-collection exercises.</li><li>Promote timely reporting and early escalation of data limitations, underperformance, access constraints or methodological weaknesses rather than retrospective correction at donor-reporting stage.</li></ul><p>3. Local partner support and localisation</p><ul><li>Assess MEAL and information-management capacities jointly with local partners, recognising existing systems and priorities rather than assuming that HAMAP tools should automatically replace them.</li><li>Co-develop practical, time-bound capacity-strengthening plans for partner MEAL, reporting, data management, accountability and learning, with clear responsibilities and indicators of institutional progress.</li><li>Provide coaching, on-the-job accompaniment and training to partner programme, operations, MEAL and information-management staff on indicators, data collection, analysis, evidence management, reporting and learning.</li><li>Help partners adapt donor and HAMAP requirements into manageable internal workflows, with clear roles from field data collection through validation, analysis, approval and submission.</li><li>Support partner ownership of analysis and reporting by involving partner teams in data-review meetings, interpretation of findings, preparation of reports, presentation of results and definition of corrective measures.</li><li>Avoid unnecessary parallel systems and promote interoperability between partner databases, HAMAP portfolio tools, donor reporting formats and national mine-action information requirements where relevant.</li><li>Document the evolution of partner MEAL capacity and identify where additional organisational, technical or resourcing support is needed for sustainable localisation.</li></ul><p>4. HMA information management and analytical products</p><ul><li>Support coherent data architecture for HAMAP-supported HMA activities, including land release, survey, clearance, EORE/CPP, training, capacity strengthening and related community-level outcomes, while respecting national standards and authority reporting arrangements.</li><li>Work with technical colleagues and partners to ensure that data-collection forms, databases, maps, dashboards, task or activity records and narrative reports use consistent definitions and can be reconciled.</li><li>Develop or improve digital data-collection and reporting tools using appropriate platforms such as KoboToolbox, ODK, Survey123, Excel or comparable systems, taking account of connectivity, language, user capacity and data-protection constraints.</li><li>Apply routine data-cleaning, deduplication, validation, geospatial and logical checks, and maintain controlled datasets with clear ownership, backup and access arrangements.</li><li>Produce maps, dashboards, analytical briefs and visualisations that support operational planning, programme management, donor communication and strategic decision-making.</li><li>Support IMSMA-compatible or national-authority-compatible reporting where applicable, in coordination with the Regional HMA Technical Advisor and designated country or partner information-management focal points.</li><li>Strengthen staff and partner ability to interpret HMA data, not only enter it, including analysis of reach, relevance, efficiency, quality, outcome trends and gaps in coverage.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in monitoring and evaluation, statistics, economics, social sciences, development studies, public policy, information management, data science, GIS or another relevant field. A relevant Master s degree is desirable.</li><li>At least four years of relevant professional experience with a Bachelor s degree, or two years with a relevant Master s degree, in MEAL, monitoring and evaluation, information management, programme quality or a closely related function.</li><li>Demonstrated experience designing and using logical frameworks, indicator reference sheets, monitoring plans, data-collection tools, databases, dashboards and reporting systems.</li><li>Experience supporting humanitarian or development programmes funded through multiple grants and reporting cycles.</li><li>Experience working with local or national partner organisations through accompaniment, capacity assessment, coaching and jointly owned systems development.</li><li>Experience conducting data-quality reviews, field monitoring, assessments, quantitative and qualitative analysis, learning exercises or evaluations.</li><li>Experience in a multi-country, regional or geographically dispersed role is desirable.</li><li>Professional experience in humanitarian mine action is highly desirable but not mandatory.</li><li>Experience with HMA information management, IMSMA-compatible reporting, GIS, spatial data, KoboToolbox/ODK, Survey123, Power BI or comparable platforms is highly desirable.</li><li>Familiarity with IMAS/NMAS, land-release and EORE/CPP data structures, national mine-action authority reporting, or comparable regulated operational data systems is an advantage.</li><li>Experience in Lebanon, Syria, Iraq or comparable Middle Eastern humanitarian contexts is an advantage.</li><li>Experience contributing to donor proposals and reports for institutional donors is desirable.</li><li>Advanced command of Microsoft Excel, including structured datasets, formulas, pivot tables, validation controls and clear analytical outputs.</li><li>Strong quantitative and qualitative analytical skills, with the ability to move between detailed data verification and portfolio-level interpretation.</li><li>Ability to design proportionate systems that are useful to programme teams and partners, not only compliant on paper.</li><li>Ability to translate donor, organisational and technical requirements into clear tools, workflows, roles and deadlines.</li><li>Strong facilitation, coaching and training skills, including the ability to support colleagues with different levels of MEAL and digital literacy.</li><li>Strong written communication and reporting skills, with the ability to present complex evidence in concise narrative, tabular, visual and dashboard formats.</li><li>Sound understanding of accountability to affected populations, participation, safeguarding, data protection and responsible data management.</li><li>Strong organisational skills and ability to manage several projects, grants, reporting calendars and follow-up processes simultaneously.</li><li>Diplomacy and constructive challenge: ability to identify weaknesses clearly while maintaining trust with partner and internal teams.</li><li>Ability to work independently, travel regularly, and provide effective remote support in access-constrained environments.</li><li>English: fluent written and spoken, mandatory.</li><li>Arabic: working proficiency strongly preferred.</li><li>French: working level desirable.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>Project Officer – THRIVE&nbsp;</span><br></p><br> <p><span>What we are looking for&nbsp;</span></p><br> <p>Hivos is an equal opportunities employer and welcomes applications from all qualified individuals. We are currently seeking suitably qualified, highly competent, and motivated candidates to serve as<span>&nbsp;Project Officer - THRIVE</span>&nbsp;and lead effective implementation, coordination, and delivery of the program upon project commencement.&nbsp;</p><br> <p><span>Position Information</span><br></p><br> <p><span>Location</span>: Lebanon</p><br> <p><span>Hours</span>: Full Time (36 Hours Per Week)</p><br> <p><span>Reports to</span>: Project Manager Thrive</p><br> <p><span>Team:</span>&nbsp;Programs</p><br> <p><span>Contract Type:</span>&nbsp;Fixed – Term</p><br> <p><span>Term</span>: This appointment is for an initial term of one year, with possibility of annual renewal for the life of the project, subject to donor funding availability, performance and organizational needs.</p><br> <p><span>Office:</span>&nbsp;Lebanon</p><br> <p><span>Provisional grade</span>: 10</p><br> <p><span>Deadline</span>: 8 September 2026</p><br> <p><span>JOB CONTEXT</span></p><br> <p>Hivos was awarded the <span>THRIVE Program</span>&nbsp;<span>(Promoting an Enabling Environment for Civil Society)</span>&nbsp;under the Swedish Strategy for Support to Civil Society 2025–2029. The program aims to strengthen civil society resilience, sustainability, and effectiveness across&nbsp;<span>Kenya, Zimbabwe, Colombia, and Lebanon.</span></p><br> <p>THRIVE seeks to empower civil society actors to counter shrinking civic space and promote enabling environments through three interlinked outcomes:</p><br> <ul> <li>Safe and inclusive spaces for collaboration</li> <li>Strengthened operational and strategic capacities</li> <li>Increased access to knowledge, networks, tools, and resources</li> </ul> <p><span>ROLE PURPOSE</span></p><br> <p>The Project Officer is part of the THRIVE global programme team and supports the planning, coordination and implementation of programme activities across participating countries. Working closely with the Project Manager, implementing partners and other stakeholders, the Project Officer provides technical assistance, facilitates partner engagement and contributes to effective programme delivery, learning and reporting in accordance with Hivos policies and donor requirements.</p><br> <p><span>KEY RESPONSIBILITIES&nbsp;</span></p><br> <p>The key responsibilities of the role include</p><br> <p><span>Project Management</span></p><br> <ul> <li>Work closely with the Project Manager to coordinate the day-to-day implementation of THRIVE programme activities in line with programme objectives.</li> <li>Facilitate collaboration, networking and knowledge exchange among Civil Society Organizations (CSOs), grassroots movements, human rights defenders and other relevant stakeholders.</li> <li>Support the implementation of capacity strengthening initiatives for Civil Society Organizations, including organizational development, governance, financial management and institutional sustainability.</li> <li>Coordinate programme grants and partner support activities to ensure effective implementation and achievement of programme objectives.</li> <li>Contribute to the development of knowledge products, learning resources and technical guidance that promote programme learning and evidence-based decision-making.</li> <li>Monitor the socio-political context and support adaptive programme implementation through conflict-sensitive and context-responsive approaches.</li> <li>Promote meaningful stakeholder participation and integrate gender equality, inclusion and safeguarding principles across programme implementation.</li> </ul> <p><span>Technical Assistance and Programme Support</span></p><br> <ul> <li>Build and maintain effective relationships with technical specialists, programme partners and relevant networks to support programme implementation and knowledge exchange.</li> <li>Support the Project Manager in the planning, coordination and implementation of programme activities, including work plans, budgets and activity schedules.</li> <li>Prepare and review programme reports, technical documentation and implementation updates, ensuring accuracy, quality and timely submission.</li> <li>Monitor programme implementation to ensure compliance with the funding agreement, Hivos policies and procedures, donor requirements and the approved results framework and budget.</li> <li>Provide the Project Finance team with timely programme and budget implementation information to support financial monitoring and reporting.</li> <li>Prepare Terms of Reference (ToRs) and technical documentation for procurement processes, including Requests for Quotations (RFQs) and Requests for Proposals (RFPs), in accordance with Hivos policies and procedures.</li> <li>Contribute to programme learning and adaptive management by documenting lessons learned good practices and opportunities for continuous improvement.</li> </ul> <p><span>Technical Assistance to Implementing Partners</span></p><br> <ul> <li>Provide technical assistance and capacity strengthening to implementing partners through technical advice, training, mentoring and knowledge-sharing initiatives to support effective programme implementation and organizational resilience.</li> <li>Promote the visibility of the THRIVE programme and foster effective engagement with key stakeholders.</li> <li>Identify potential programme risks and implementation challenges and support the development and implementation of appropriate mitigation measures.</li> </ul> <p><span>Learning Network Activities</span></p><br> <ul> <li>Support and coordinate programme partner learning exchanges and regional learning events.</li> <li>Participate in national, regional and international forums, workshops and learning events, as required.</li> <li>Collaborate with other technical units across Hivos.</li> </ul> <p><span>Stakeholder Engagement, Networking and Coordination</span></p><br> <ul> <li>Develop and maintain effective relationships with implementing partners, civil society organizations, donors, government institutions, networks and other relevant stakeholders to advance programme objectives and strengthen collaboration.</li> <li>Coordinate and facilitate communication among implementing partners, the Project Manager, programme team members and other stakeholders to support effective programme implementation.</li> <li>Participate in relevant working groups, technical committees, networks and coordination forums, as delegated by the Project Manager.</li> </ul> <p><span>Monitoring, Evaluation, Learning and Support</span></p><br> <ul> <li>Ensure accurate and timely documentation of programme activities, reports and other programme records.</li> <li>Support the MEL Officer by providing timely and accurate programme data, documentation and other technical inputs required for monitoring, evaluation, reporting and programme performance tracking.</li> <li>Monitor programme risks and support the implementation and periodic review of the programme risk management plan.</li> <li>Contribute to programme learning by documenting lessons learned, good practices, impact stories and other knowledge products to support communications, reporting and continuous programme improvement.</li> </ul> <p><span>PERSON SPECIFICATIONS&nbsp;</span></p><br> <p><span>Qualifications</span></p><br> <ul> <li>Bachelor's degree in Development Studies, Social Sciences, International Development, Public Policy, Programme Management, Political Science, International Relations or another relevant discipline.</li> </ul> <p><span>Knowledge / Experience</span></p><br> <ul> <li>Minimum 3-5 years of relevant experience.</li> <li>Experience working with Civil Society Organizations (CSOs), grassroots organizations, social movements and/or human rights actors.</li> <li>Experience supporting the implementation of donor-funded programmes.</li> <li>Knowledge of civic space, civil society strengthening, governance, human rights, gender equality, diversity, inclusion and safeguarding principles.</li> <li>Experience working with multiple stakeholders and partner organizations.</li> <li>Knowledge of Monitoring, Evaluation and Learning (MEL) principles.</li> <li>Fluency in English, both written and verbal.</li> <li>Additional languages such as Arabic, Spanish or French are an asset.</li> </ul> <p><span>Key Skills /Attributes</span></p><br> <ul> <li>Analytical thinking and problem-solving.</li> <li>Communication and presentation skills.</li> <li>Facilitation and report writing.</li> <li>Networking and stakeholder engagement.</li> <li>Planning and organizational skills.</li> <li>Teamwork and collaboration.</li> </ul> <p><span>What we offer</span></p><br> <p>We offer a stimulating work environment in a professional international organization with very dedicated staff. This position will be based in Beirut, Lebanon. We offer a national contract based on Hivos local labour conditions, with comparatively competitive remuneration package commensurate with experience and expertise<span>.</span>&nbsp; Hivos welcomes International &amp; Regional applicants but can only offer a position to only those with a valid work permit for Lebanon.</p><br> <p><span>Want to apply?</span></p><br> <p>Please submit a cover letter (maximum 1 page) and CV (maximum 2 pages) as soon as possible by clicking the&nbsp;<span>‘Apply here’</span>&nbsp;button. Applications are being received until 8 September 2026, midnight CAT.</p><br> <p><span>Our values and commitment to safeguarding </span></p><br> <p>Hivos is committed to promoting equality, diversity, and inclusion in the workplace, and strives to be representative of all sections of society. We know that different perspectives, experiences, and competences are key for Hivos to be a relevant, capable, and successful organization. Hivos therefore strives to recruit staff with diverse backgrounds and lived experiences.  </p><br> <p>Hivos is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and partners with whom Hivos engage.&nbsp;</p><br> <p>All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records and terrorism finance checks. Hivos also participates in the <span>Inter Agency Misconduct Disclosure Scheme</span>. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. When you submit an application, you confirm your understanding of these recruitment procedures.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Save the Children International has an exciting opportunity for a<b>Lead, Employee Relations (Investigations)</b>to join our <b>global team</b>.</p><br><p><b>Team purpose</b></p><br><p>To help make SCI a great place to work by creating a safe, respectful, fair and accountable working environment where people feel supported and concerns are addressed effectively. The Employee Relations team provides expert guidance, leads high-quality investigations and complex case management, and builds organisational capability to prevent and resolve workplace concerns fairly, consistently and at the right level. Through data, insights and lessons from cases, the team identifies systemic issues, strengthens leadership and management practice, and drives continuous improvement in the employee experience and organisational culture across SCI.</p><br><p><b>Role purpose</b></p><br><p>To lead SCI’s grievance investigations capability, ensuring concerns are investigated fairly, consistently, proportionately and to a high professional standard. The role provides senior oversight of senior, complex and high-risk cases, develops a skilled investigations team and safeguards the integrity, quality and timeliness of the investigation process. Through strong partnerships, case insights and organisational learning, the role helps identify systemic risks, strengthen practice and contribute to a safe and respectful working environment.</p><br><ul> <li><b>Job Title:</b> Lead, Employee Relations (Investigations)</li> <li><b>Reports To:&nbsp;</b>Director, People &amp; Organisation Effectiveness (Interim)</li> <li><b>Work Pattern:</b> Hybrid/Remote with flexible working options available</li> <li><b>Location:</b> Any approved Save the Children International office location. For a full list of locations that Save the Children International can hire in, please visit:&nbsp;SCI Careers&nbsp;</li> <li><b>Required Time Zone:&nbsp;</b>Any</li> <li><b>Contract Length:</b> Permanent</li> <li><b>Right to Work:</b> The successful candidate must have the right to work in the country where the role is based, for the duration of employment.&nbsp;</li> <li><b>Language Requirements:&nbsp;</b>English</li> <li><b>International Travel:</b> up to 5%</li> <li><b>People Management:</b> Number of people managed in total: 3-4</li> <li><b>Remit:&nbsp;</b>Global</li></ul><p><b>Principal Accountabilities</b></p><br><ul> <li>Lead, manage and develop a team of specialist investigators, setting and maintaining high professional standards for investigative planning, methodology, evidence assessment, recommendations and report writing.</li> <li>Create an environment where investigators can exercise independent professional judgement whilst maintaining robust quality assurance mechanisms and providing senior challenge where required to ensure decisions remain impartial, consistent and defensible to internal stakeholders and the communities we serve</li> <li>Maintain effective oversight of the grievance investigation caseload, ensuring concerns are handled swiftly, compliantly and proportionately and workloads are balanced whilst timelines are met, and emerging risks, delays, or barriers to progression are proactively addressed or escalated.&nbsp;</li> <li>Lead investigations into high risk grievances against senior leaders, ensuring they are addressed fairly, consistently and in accordance with SCI’s Safe and Respectful Working Environment Policy and Grievance Procedure.&nbsp;</li> <li>Ensure a person-centred approach throughout the investigation process, recognising the wellbeing, needs and rights of individuals affected by a concern and ensuring all parties are treated with dignity, fairness and respect.&nbsp;</li> <li>Build trusted relationships with senior leaders, Country Offices and functions including Risk, Legal, Safety and Security and the wider People team, navigating competing perspectives whilst aligning to confidentiality protocols and protecting the integrity of the investigation process.</li> <li>Proactively identify recurring themes to escalate systemic issues, areas of organisational risk and opportunities for improvement, providing actionable insights that strengthen SCI’s approach to maintaining a safe and respectful working environment.</li></ul><p><b>Experience and Skills</b></p><br><p><i><b>Essential</b></i></p><br><ol> <li>Substantial experience overseeing and/or conducting complex and sensitive investigations into grievances across multiple countries in which SCI operates.</li> <li>Demonstrable expertise and experience advising on relevant employment law and its application to case management in SCI’s operating contexts.</li> <li>Proven ability to lead, manage and develop a team, setting clear expectations for quality, timeliness and professional standards and providing effective technical supervision, coaching and quality assurance.</li> <li>Demonstrable experience managing a complex investigation caseload, effectively prioritising high-risk and sensitive concerns, monitoring progress against agreed timelines and proactively addressing barriers, delays and capacity constraints.</li> <li>Ability to exercise independent and balanced judgement to reach well-reasoned findings when dealing with sensitive employee relations concerns, including navigating conflicting evidence, complex stakeholder dynamics and matters involving significant organisational, legal or reputational risk.</li> <li>Highly developed interpersonal, listening and questioning skills, with the ability to build trust and engage sensitively and effectively with reporters, impacted individuals, subjects of concern, witnesses and other stakeholders throughout the investigation process.</li> <li>Significant experience applying continuous learning to continually innovate and improve existing ways of working, investigation frameworks, methodologies or quality assurance processes.&nbsp;</li> <li>Demonstrates strong cultural awareness and inclusive leadership, with the ability to recognise and adapt to cultural considerations and the implications of power dynamics when leading investigations and investigation teams</li></ol><p><i><b>Desirable</b></i></p><br><ol> <li>Experience of leading investigations within an international, federated, humanitarian or similarly complex organisation.</li> <li>Significant experience in a generalist HR, talent acquisition or as a paralegal/legal counsel&nbsp;</li> <li>Professional proficiency in French, Spanish or Arabic would be highly desirable</li></ol><p><b>Education and Qualifications&nbsp;</b></p><br><p><b>Desirable</b></p><br><ul> <li>Professional training, qualification or accreditation in workplace investigations, employee relations, HR, law or another relevant discipline, or equivalent experience&nbsp;</li></ul><p><b>Working at Save the Children&nbsp;International</b></p><br><p>Save the Children&nbsp;is the world's leading organisation for children, employing ~25,000&nbsp;staff.&nbsp;We save children's lives. We fight for their rights. We help them fulfil their potential.&nbsp;Through our work in 116 countries, we put the most deprived and marginalised children first.</p><br><p>We know that great people make a great organisation, and that our employees play a crucial role in helping us achieve our ambitions for children. We value our people and offer a meaningful and rewarding career, along with a collaborative and inclusive environment where ambition, creativity, and integrity are highly valued.</p><br><p>The work here is challenging but is also immensely rewarding. At Save the Children, you will be in good company, working with talented, like-minded individuals who are determined to ensure that all children survive, learn, and are protected. Your contribution will help ensure children's voices are heard at the highest levels, and that we achieve our global strategy, <b>Ambition for Children 2030</b>, and reach every last child.</p><br><p><b>Diversity, Equity and Inclusion and Equal Opportunities</b></p><br><p>DEI is core to our vision, values and global strategy. Save the Children is committed to creating a truly diverse, equitable and inclusive organisation, and one which will support us in our vision to ensure every child attains the right to survival, protection, development, and participation.</p><br><p>We are committed to equal employment opportunities, regardless of gender, sexual orientation, race, colour, ethnic origin, nationality, disability, marital or civil partnership status, gender reassignment, pregnancy and maternity, caring or parental responsibilities, age, or beliefs and religion. We are committed to diversifying our staff to better represent the communities we serve and actively welcome underrepresented groups to apply.</p><br><p>Reasonable adjustments will be made should any candidate invited to interview require this.</p><br><p><b>Application Information</b></p><br><p>Please attach a copy of your CV and cover letter with your application. A full copy of the role profile can be found at&nbsp;SCI Careers. It is recommended that you save a copy of the role profile as it will no longer be available after the advert closes.</p><br><p>Applications will be reviewed on a rolling basis and the job advert may be closed earlier than advertised subject to the volume of suitable applicants. Please submit your application at your earliest convenience to avoid disappointment.<br> Due to the high volume of applications we receive, only shortlisted candidates will be contacted. Candidates who are successfully shortlisted should expect to hear from us within 2 weeks of the advert deadline.</p><br><p><b>Our Recruitment Process</b></p><br><ol> <li>Application review by our recruiting team based on your CV and cover letter</li> <li>Two-stage competency-based interviews with the hiring team</li> <li>Some recruitment&nbsp;may include an additional assessment or case study stage, or a third stage interview</li> <li>If successful, you will receive a conditional offer of employment, followed by your contract subject to passing background checks</li></ol><p>We need to keep children and adults safe so our selection process includes rigorous background checks and reflects our commitment to the protection of children and adults from abuse.&nbsp; All employees are expected to carry out their duties in accordance with our Code of Conduct and all policies and procedures relating to Anti-Harassment, Health and Safety, Safeguarding, and DEI and Equal Opportunities.</p><br><p><b>Save the Children does not charge a fee at any stage of the recruitment process.</b></p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Org. Setting and Reporting<br>UNRWA is a United Nations agency established by the General Assembly in 1949 and is mandated to provide assistance and protection to a population of some 5.8 million registered Palestine refugees. Its mission is to help Palestine refugees in Jordan, Lebanon, Syria, West Bank and the Gaza Strip to achieve their full potential in human development, pending a just solution to their plight. UNRWA's services encompass education, health care, relief and social services, camp infrastructure and improvement, microfinance, and emergency assistance. UNRWA is the largest UN operation in the Middle East with more than 30,000 staff.UNRWA is funded almost entirely by voluntary contributions. If you are looking for a rewarding opportunity to make a tangible difference for one of the most vulnerable communities in the world, UNRWA would like to hear from you. The Grievances Officer reports to the Senior Field Investigator, A18.<br> Responsibilities<br>Manages end-to-end the petitions/complaints process, ensuring that adequate study, fair recommendation, and written reply to the petitioner’s request have been met within quality standards and time frames as well as provides evidence and materials to support his/her recommendations; Participates in defusing tense situations that might arise in association with complex petitions/issues; manages any escalated petitions/ complaints in an appropriate and professional manner; Reports on petitions/complaint types, volumes, trends, causes, etc., for executive management; maintains and updates electronic and manual correspondence of petitions for quality assurance documentation; Undertakes analysis of the root causes of petitions/complaints, using it as an impetus to drive continuous improvement policies, processes, and procedures; Assesses and oversees the implementation of preventative actions of received petitions/complaints ; Compiles annual reports including analyzing complaints/queries, highlighting trends and recurring issues facing staff members and Palestine Refugees; As appropriate, liaises with internal partners such as Department Heads in matters affecting Agency operations; Performs other duties as may be assigned by the supervisor.<br> Competencies<br>UN Core Values of Integrity, Professionalism and Respect for Diversity, and Core Competencies of Communication, Working with People and Drive for Results apply by default. Planning and Organizing Persuading and Influencing Analyzing Following Instructions and Procedures Learning and Researching<br> Education<br>A university degree from an accredited educational institution in Business Administration, Law, or other related discipline.<br> Job - Specific Qualification<br>Not available.<br> Work Experience<br>At least four years of progressively responsible relevant work experience in administration or similar work, is required. Of which two years should have been in petitions/complaints work, is required. Applicants are required to mention if they have close relative(s) in UNRWA (mother, father, daughter, son, sister brother), please provide full name(s) and relationship. If applicable, please provide further details below. Applicants are required to mention if they are a Palestine refugee. If yes, please provide you Registration Card Number “Candidates are required to make a declaration as to whether they have any current or past affiliations with non-governmental organisations, academic institutions, political organisations, military, or have/are engaged in activities or have made any public statements, that could be seen to impact their neutrality, objectivity or independence in the performance of their duties for the UN / UNRWA. Any declaration will not necessarily disqualify candidates from consideration for this post.” Indicate your current involvement in any outside activities, as it is required. Including but not limited to employment, independent contractor/freelance consultant, board member (corporate, academic, etc), expert group, lobby, public speaking/writing (article, book, blog, social media etc), teaching, conferences, training, press statement, voluntary work, political activity, fundraising/donation for non UNRWA entity, running for public office, role in political party or orgs, owning business, work for gov./NGO/private company/charity, UNRWA partner/vendor, full/part-time, paid or not. A "yes" answer doesn't necessarily lead to exclusion from future work at UNRWA, yet misrepresentation in providing accurate/complete info can lead to disqualification/termination of appointment, if hired.<br> Languages<br>English and French are the working languages of the United Nations Secretariat. For this job opening, English <b>and</b> Arabic are required. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult https://languages.un.org for details).<br> .headtable { font-family: arial, sans-serif; border-collapse: collapse; width: 100%; border: 1px solid gray; border-radius: 10px; overflow: hidden; } .headTitle { font-family: Arial, Helvetica, sans-serif; font-size: 16px; font-weight: bold; /*color: rgb(65, 98, 145);*/ color:black; } .headtable tr td, .headtable tr th { text-align: center; vertical-align: middle; padding: 6px; } .headtable th{ background-color: #F4F4F4; color: #002d62; font-weight: bold; text-align: center; vertical-align: middle; padding: 12px; border-right: 1px solid #ccc; } .headtable td { text-align: center; vertical-align: middle; background-color: white; border-top: 1px solid #ccc; border-right: 1px solid #ccc; } .headtable th:last-child, .headtable td:last-child { border-right: none; } .headtable tr:last-child td { border-bottom: none; } .rounded-table-wrapper { border-radius: 12px; border: 1px solid #ccc; overflow: hidden; } Required LanguagesLanguageReadingWritingListeningSpeaking<br><b>English</b>UN Level IIUN Level IIUN Level IIUN Level II<br><b>Arabic</b>UN Level IUN Level IUN Level IUN Level I<br> <br> Assessment<br>Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.<br> Special Notice<br>Type of Contract: Fixed Term Appointment Contract Type: Fixed Term Appointment for 1 year; including 1 year probation period, with the possibility of further extension, subject to the availability of funds, satisfactory performance, and continuing need. Grade and Salary: G14 the monthly salary will start from USD 1,628.40 (Monthly Salary 1,461.40 + Supplementary Allowance USD 167). The salary may be subject to a reduced work schedule. Other benefits: Other benefits include monthly Provident Fund contribution (15.4% of basic salary paid by the Agency), compulsory medical insurance, 30 days of annual leave, and dependency allowance (if applicable). Additional benefits: 2 days of sick leave for each completed month of service; 14 weeks of Maternity Leave; 2 weeks paternity leave. The incumbent may be required to travel in the Agency's area of operations. This vacancy notice is open to Internal candidates only. Only candidates residing in Lebanon, and within commuting distance of the duty station with authorization to work in the duty station at the time of application are eligible to apply. UNRWA is committed to achieving gender balance in its workforce. Female candidates are strongly encouraged to apply. The Agency will not assume responsibility or accountability to support or facilitate the issuance of work permit in Lebanon, and without a valid work permit, the appointment may be rescinded. Preference will be given to registered Palestine refugees and candidates assisting the Agency to meet its commitment to gender parity. UNRWA welcomes applications from qualified candidates with disabilities. A roster may be created from the selection exercise, and successful candidates may become eligible for appointment to the same post or a similar post in the future should suitable vacancies become available, Only applications that have been fully completed in UNRWA's online e-recruitment system inspira will be considered and no late applications will be accepted. The PHP should be completed with full relevant work experience under the experience tabs as per the requirements in the Job Opening. All acquired university degrees must also be stated, if applicable. Applicants applying to positions for Grades 12 to 20 or LDC Bands E to H must submit a cover letter/motivational statement in order to be considered. For UNRWA internal staff, they are required to specify and include their current UNRWA grade level. To do so applicants should select under "Category" RLG, scroll down to see all categories, then select their local grade. Please find below the link to a video that guides applicants on how to apply to Job Openings that approach you for guidance: https://drive.google.com/file/d/1MH-YA6Y8kxA1fgao5qyTV8VwNajgx4u/view Equivalency: Equivalency may apply for this post. NB: Work experience alone or formal qualifications with no relevant work experience are not considered an acceptable combination. Desirable qualification: Practical Technical knowledge, skills, and expertise in audit and/or communication. Additional information: The incumbent may be required to use UNRWA vehicles and should be in possession of a valid driving license. Advertisements published only in English will only accept applications in English, and Arabic submissions will not be considered. Providing incorrect, incomplete or misleading information on an application form will result in the immediate disqualification of the candidate. UNRWA has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNRWA, including sexual exploitation and abuse (SEA), sexual harassment, racism/racial discrimination and other forms of conduct, including but not limited to discrimination, abuse of authority and harassment. To uphold these standards, background checks are conducted for all recommended candidates and those placed on a roster to help ensure that individuals with a history of such conduct are not hired. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s), employment history, Clear Check and INTERPOL, as well as certification of non-conviction, where available. Selected candidates may be required to provide additional information to conduct a background check. By applying for a position with UNRWA, candidates acknowledge and consent to these verification processes. The Agency disqualifies applicants whose name appears on the UN Sanctions List or a UN database of staff separated for reason of misconduct or of staff who separated while a misconduct process was pending. UNRWA shares investigation and misconduct information with other UN Agencies, and past and prospective employers about staff members who have been separated for misconduct, or who have separated while an investigation and/or disciplinary process for misconduct was underway; and those individuals may be prohibited from employment with the United Nations. The Agency will immediately disqualify applicants who are ineligible for any reason in accordance with the Agency regulatory framework. UNRWA is funded almost entirely by voluntary contributions from UN member states, regional bodies, business foundations and individual contributions. The mission of UNRWA is to help Palestine refugees achieve their full potential in human development under the difficult circumstances in which they live. We are pleased to announce that applications for internship/volunteer assignments are now open. We invite all interested individuals to submit their applications through the following link: https://docs.google.com/forms/d/e/1FAIpQLSeXdiVz61BAUCSXAnx9Bn0y0erblqKBt7xia_YM3M167nIBGw/viewform?usp=sf_link. For more details on UNRWA, please visit: https://www.unrwa.org/<br> United Nations Considerations<br>Staff members are subject to the authority of the Commissioner-General of UNRWA and to assignment by him or her. UNRWA is committed to achieving gender parity at all levels of staffing under the current UN-wide gender agenda and strongly encourages applications from qualified applicants from under-represented groups. At UNRWA, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. UNRWA is committed to creating a diverse and inclusive environment of mutual respect. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application. UNRWA Considerations UNRWA staff are expected to uphold the highest standards of efficiency, competence, neutrality, impartiality and integrity. This includes respect for and commitment to human rights, diversity and non-violent means of dealing with all kinds of conflict. Only persons who fully and unconditionally commit to these values should consider applying for UNRWA jobs. Candidates will not be considered for employment with UNRWA if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. The Agency may disqualify applicants who have separated for reason of misconduct, who left a UN Agency while misconduct processes were pending, or who appear on the UN Sanctions List. UNRWA is a non-smoking work environment. Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.<br> No Fee<br>THE UNITED NATIONS RELIEF AND WORKS AGENCY FOR PALESTINE REFUGEES IN THE NEAR EAST (UNRWA) DOES NOT CHARGE A FEE OR REQUEST MONEY FROM CANDIDATES AT ANY STAGE OF THE RECRUITMENT AND ONBOARDING PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING, ONBOARDING). UNRWA DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Background&nbsp;</strong>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<br> Lebanon continues to face complex and overlapping crises, including profound socioeconomic hardship, structural challenges, and the burden of hosting large refugee populations. Women and girls remain disproportionately affected by heightened risks of Gender-Based Violence (GBV) and reduced access to essential Sexual and Reproductive Health (SRH) services.&nbsp;</p><br><p>To respond to these critical needs, UNFPA Lebanon operates across the country in close collaboration with the government, local implementing partners, and key donors. Sustaining and scaling UNFPA’s life-saving interventions requires engaging a wider array of stakeholders. Effective strategic communication, partnership development, and evidence-based advocacy are vital to articulating UNFPA's value proposition, demonstrating impact, and securing the resources necessary to support vulnerable women and girls. To achieve this, UNFPA Lebanon is seeking a qualified National Individual Consultant for Impactful Partnership Communication on a part-time basis for 6 months to drive strategic relationship-building and resource generation across the country office's portfolio.</p><br><p><strong>Scope of work</strong></p><br><p>Working on a over 6 months, the consultant will carry out the following key tasks:</p><br><p>A. Dedicated Mustaqbali Khayari Joint Programme Communication &amp; Visibility Plan&nbsp;</p><br><p>The consultant will be responsible for executing the C&amp;V plan for the joint UNFPA-UNICEF programme funded by the Embassy of Sweden:</p><br><ul> <li>Participatory Branding &amp; Visual Identity: Lead "design brainstorming workshops" with adolescent girls at SDCs to co-create the Mustaqbali Khayari brand identity (logo variations, color palette, icons) ensuring it is integrated alongside official partners and logos.</li> <li>Physical Visibility Materials: Coordinate the design, production, and dissemination of visibility materials to all supported centers, including branded banners and vests for implementing partners.</li> <li>Campaign-Aligned Social Media: Produce at least one high-engagement social media post per quarter (e.g., carousels, custom visuals) aligned with key international dates (March 8, June 19, August 12, October 11, and the 16 Days of Activism). Ensure the donor is tagged/mentioned on all online posts and facilitate pre-clearance approvals with the Embassy of Sweden prior to posting, as well as coordination with UNICEF.&nbsp;</li> <li>Impactful Storytelling (Multimedia): Produce 2 impact videos and 2 written Human Interest Stories (HIS) to highlight the life-changing impact of implemented activities for publication on UNFPA/UNICEF social media channels.</li> <li>Monitoring &amp; Reporting: Track reach, engagement, and sentiment analytics for all content, synthesizing this data into a comprehensive section for outcome-based annual reporting.</li></ul><p>B. Partnership communication strategies</p><br><p>In addition to the Mustaqbali Khayari portfolio, the consultant will manage ongoing visibility and content generation for UNFPA Lebanon's communication strategies for partnerships and donors.</p><br><ul> <li>Facility Visibility &amp; Partner Branding: Coordinate and oversee the installation of branded materials and plaques across supported facilities (PHCs, SDCs, and WGSSs) in Lebanon, ensuring strict adherence to the specific branding and visibility guidelines of selected partners.</li> <li>Weekly Audiovisual Posts: Produce, edit, and publish at least 1 weekly audiovisual post, generating consistent, high-quality content (short video clips, photo stories) that highlights field activities, life-saving outcomes, and donor partnerships.</li> <li>Branding Audit &amp; Quality Control: Conduct regular compliance checks during field visits to ensure logos are correctly displayed across all physical spaces and digital collateral produced by local implementing partners.</li> <li>General Impact Documentation: Support the ongoing documentation of UNFPA’s broader humanitarian response in Lebanon, ethically collecting stories and visuals from the field that demonstrate the direct outcomes of partnerships.&nbsp;</li> <li>Event &amp; Visit Support: Organize and support donor events, high-level field visits, and strategic engagement initiatives aimed at existing, prospective, and individual donors to demonstrate UNFPA’s operational footprint and field-level impact.&nbsp;</li> <li>Briefing &amp; Advocacy Materials: Prepare, package, and disseminate high-quality briefing notes, factsheets, partner profiles, and pitch materials tailored for partner engagement and high-level advocacy meetings.&nbsp;</li> <li>Proposal &amp; Investment Case Support: Draft and refine narrative proposals, concept notes, and return-on-investment briefs for UNFPA's core priorities.&nbsp;</li></ul><p><strong>Duration and working schedule</strong>&nbsp;</p><br><p><u>Duration</u>: 6 months (16 days a month).</p><br><p><u>Timeframe</u>: Month 1 to Month 6&nbsp;</p><br><p><strong>Place where services are to be delivered&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</strong></p><br><p><u>Base</u>: Beirut, Lebanon (UNFPA Lebanon Country Office ).</p><br><p><u>Field Travel</u>: Occasional field visits to supported facilities (PHCs, SDCs, WGSSs) across Lebanon. UNFPA will support transportation (e.g., Tripoli, Akkar, Bekaa, South) for content collection and visibility monitoring.</p><br><p><strong>Delivery dates and how work will be delivered (e.g. electronic, hard copy etc.)&nbsp;&nbsp;</strong></p><br><p>All documents will be shared in English and/or Arabic in electronic format by the consultant with UNFPA to be reviewed by the technical team (up to 2 rounds of feedback).</p><br><p>Payments will be disbursed in three (3) tranches based on the endorsement of monthly deliverables:</p><br> <strong>Milestones</strong> <strong>Key Deliverables &amp; Timeframe</strong> <strong>Target Date</strong> <strong>Payment %</strong> <br> Implementation of Phase 1 SIDA visibility plan <p>• Inception report/visibility plan and content calendar.</p><br> <p>• Participatory branding workshops at SDCs completed within 4 weeks from start.</p><br> <p>• Delivery of <strong>8 weekly AV donor posts</strong> (2/month across selected donors</p><br> <p>• Visibility materials distributed to Joint Programme supported centers.</p><br> <p>• 1 donor engagement organized: field visit/briefing</p><br> End of Month 2 <p><strong>(30%)</strong></p><br> <br> <strong>Production of donor communication products&nbsp;</strong> <p>• Delivery of <strong>8 weekly AV donor posts</strong>.</p><br> <p>• <strong>1 written Human Interest Story</strong> + <strong>1 Impact Video</strong> produced.</p><br> <p>• <strong>1 Series Human Interest Story</strong> submitted.</p><br> <p>• 1 donor engagement organized: field visit/briefing</p><br> <ul> <li>1 briefing and advocacy material/report</li> </ul> End of Month 4 <strong>(35%)</strong> <br> <strong>Production of final batch of visibility plan and final monitoring report&nbsp;</strong> <p>• Delivery of <strong>8 weekly AV donor posts</strong> (completing weekly commitment).</p><br> <p>• <strong>1 written Human Interest Story</strong> + <strong>1 Impact Video</strong> produced.</p><br> <p>• Materials produced to feed into the 16 days of Activism.</p><br> <p>• Final Communication Impact &amp; Analytics Report submitted.</p><br> <p>• 1 donor engagement organized: field visit/briefing</p><br> <ul> <li>1 briefing and advocacy material/report</li> </ul> End of Month 6 <strong>(35%)</strong> <br> <p><strong>Monitoring and progress control, including reporting requirements, periodicity format and deadline</strong></p><br><p>Weekly alignment check-ins with the UNFPA Lebanon Communications Specialist and Head of programme on the partnership engagements.</p><br><p><strong>Supervisory arrangements &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</strong></p><br><p>Direct Supervisor is under the UNFPA Lebanon Communications Specialist, with a dotted line to the UNFPA Lebanon Head of Programmes.</p><br><p><strong>Expected travel&nbsp;</strong></p><br><p>Occasionally at field location within Lebanon</p><br><p><strong>Required expertise, qualifications and competencies, including language requirements</strong></p><br><ol> <li>Education&nbsp;</li></ol><p>&nbsp;Master's in Communications, Journalism, Public Relations, Digital Media, or related social sciences.</p><br><p>&nbsp; &nbsp; &nbsp; &nbsp; 2. Experience</p><br><ul> <li>Minimum 4 years of experience in impactful communications, multimedia storytelling, and social media management in Lebanon</li> <li>Demonstrated experience working with humanitarian/development donors and adhering to strict donor branding guidelines.</li> <li>Proven track record in video production, photojournalism, and writing human-interest stories.</li> <li> <p>Experience conducting field visits and ethically collecting content from vulnerable populations (GBV survivors, refugees, youth).<br> &nbsp;</p><br> <p>3. Languages</p><br></li></ul><p>&nbsp;Native Arabic speaker with professional fluency in written and spoken English.</p><br><p><strong>Inputs / services to be provided by UNFPA or implementing partner (e.g support services, office space, equipment), if applicable</strong></p><br><p>UNFPA Lebanon Country Office will facilitate access to project implementation locations and beneficiaries, including transportation outside of Beirut.&nbsp;</p><br><p>The consultant will use their personal laptop/computer.&nbsp;</p><br><p><strong>Other relevant information or special conditions, if any</strong></p><br><p>Individual consultants are invited to submit a CV with a sample of impactful communication developed recently. The submission language should be in English.&nbsp;</p><br><p><strong>UNFPA Work Environment:</strong></p><br><p>UNFPA provides a work environment that reflects the values of gender equality, diversity, integrity and healthy work-life balance. We are committed to ensuring gender parity in the organization and therefore encourage women to apply. Individuals from the LGBTQIA+ community, minority ethnic groups, indigenous populations, persons with disabilities, and other underrepresented groups are highly encouraged to apply. Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process. UNFPA promotes equal opportunities in terms of appointment, training, compensation and selection for all regardless of personal characteristics and dimensions of diversity. Diversity, Equity and Inclusion is at the heart of UNFPA's workforce - click&nbsp;here&nbsp;to learn more.</p><br><p><strong>Disclaimer:</strong></p><br><p>Selection and appointment may be subject to background and reference checks, medical clearance, visa issuance and other administrative requirements.&nbsp;</p><br><p>UNFPA does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process and does not concern itself with information on applicants' bank accounts.&nbsp;</p><br><p>Applicants for positions in the international Professional and higher categories, who hold permanent resident status in a country other than their country of nationality, may be required to renounce such status upon their appointment.</p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Result of Service<br>The consultant is expected to deliver the following outputs: • Inception note and detailed workplan for version 1 of ADA 2.0 development; • Review and provide feedback on the progressively evolving editions of the ADDR as regional baselines; • Successive Iterations/Drafts of version 1 of ADA 2.0, including the Provisional Progress Report and the Provisional Proposed Architecture to member countries. • Executive summary in English; • PowerPoint presentations and briefing materials; • Consolidated bibliography and references database. The completed document shall: • Be submitted in editable MS Word format (*.docx); • Include automatically generated table of contents, list of tables, and figures; • Be thoroughly proofread and referenced; • Respect ESCWA publication and anti-plagiarism requirements. The content of all outputs shall remain the sole property of ESCWA.<br> Work Location<br>Remote<br> Expected duration<br>6 months<br> Duties and Responsibilities<br>Background The Economic and Social Commission for Western Asia (ESCWA) launched the Advancing Digital Cooperation and Development – Arab States Action Programme (ADCD-ASAP) in 2020 to support Arab countries in harnessing digital technologies for sustainable development and accelerating the implementation of the 2030 Agenda for Sustainable Development. The programme aims, among others, to strengthen regional and national digital policy frameworks, promote digital cooperation, and support evidence-based digital development strategies across the Arab region. Within this framework, and under the auspices of the Arab Telecom and Information Technology Council of Ministers (ATICM), and its resolution in December 2020, ESCWA and the League of Arab States (LAS) jointly established a joint project to Develop, Deploy and Constantly Upgrade the Arab ICT Strategy for the region, in the form of an Arab Digital Agenda as strategic living instrument for 10 years. The ADA is not an outcome, it is a journey of constant growth that is meant to cope with any future developments in the technology and related policies; to induce action at different fronts in all facets of technology, through it mechanism and through partnerships with UN bodies and Arab bodies; and to advance progress at member states level that can be measured and monitored. Accordingly, ESCWA and LAS worked with Member States, to co-develop, the Arab Digital Agenda/ICT Strategy (ADA 1.0 / ADAICTS), which serves as a regional strategic vision, compass and action-framework guiding Arab digital development efforts and supporting national digital development agendas, in all digital development areas. The process of co-developing by ESCWA and Member States of the first edition of the ADA took place during 2021-2022, through successive iterations and engagements, with Member States (through the ADA’s Core Research and Technical Cooperation Mechanism (CRTCM), the ADA’s Joint Technical Committee (JTC), the LAS Arab Working Group on Arab ICT Strategy, the LAS Arab Permanent Committee on ICTs, the LAS Arab Executive Bureau all the way up to the Council of Minsters; leading to the adoption of the final version of the 1st edition of the Arab Digital Agenda 2023-2033, by the ATICM on 23 January 2023 and by Arab ECOSOC in 9 February 2023, and by heads of States in 19 May 2023; with the promise of supporting its deployment and the expectation of constant update of the agenda and constant monitoring of member states progress in achieving its goals and targets using the agreed-upon instruments. The first milestone for all of the above will be towards the end of 2027. Overall Timeframes, Milestone and Nature of ADA 2.0 Building on the above, and under the umbrella of the ATICM, ESCWA and LAS are launching the process of co-developing with Member States the Second Edition of the Arab Digital Agenda (ADA 2.0); which is planned to be co-produced during the period of 2026-2027, with a target goal of adopting the second edition of the Arab Digital Agenda in its final form during the ATICM meeting of December 2027/January 2028. Accordingly, and based on the established work modalities, the first version of ADA 2.0 will need to be presented to the ATICM meeting scheduled for December 2026/January 2027. Towards this end, ESCWA is managing, during the second half of 2026, the first phase of ADA 2.0 sub-project to prepare for submitting the first version of the ADA2.0 to the respective LAS Arab Working Group on Arab ICT Strategy that is scheduled to be convened during November/December 2026, and subsequently to the LAS Arab Permanent Committee on ICTs, the LAS Arab Executive Bureau all the way up to the Council of Ministers during December 2026/January 2027. The envisaged ADA2.0 - as a comprehensive regional strategic framework and policy blueprint for digital development in the Arab region over the coming decade, aligned with international and regional digital cooperation priorities - is scheduled for the end of 2027 is planned to have two perspectives: 1-First, looking backward As part of its monitoring role, ADA2.0 will result a report on the progress of member countries in achieving the goals and targets of the ADA during the period between December 2022 and December 2027, namely the “Provisional Progress Report”,, marking the progress in the elapsing five years on the basic scope of ADA1.0, and will be finalized by the end of December 2027. As such, the work during 2026 along this perspective is specifically planned to result in a provisional version of this progress report (in four years only). During 2027, it will be updated in terms of value to reflect the five years; and more importantly, it will also be radically expanded in terms of scope during 2027, as per the second perspective below, producing the first baseline for the expanded scope. Hence, work on this perspective during the second half of 2026 is expected to produce around one third of the final report planned for end of 2027. The rest will be during 2027 benefiting from feedback from the Ministerial Council meeting of December 2026/January 2027. The work on this perspective will be supported by the ongoing third round of the National Digital Development Reviews (NDDRs 3.0), which will be reflected in the the Arab Digital Development Report (ADDR 3.0) that will accompany the ADA2.0 as it accompaniment flagship by the end of 2027. 2-Second, looking forward As part of its future orientation, strategizing and constant update role, ADA2.0 will: a. adapt to be in synch with the latest global mandates inscribed in the latest UNGA Resolution 80/173 of December 2025, and the preceding Global Digital Compact 2024. b. introduce an updated architecture for the basic scope of ADA 1.0 - defined by the 85 Goals, the 69 Targets and the 85 indicators (defined in the first edition of the ADA) c. expand the scope of the original ADA framework to address frontier, emerging and strategic policy areas shaping digital development globally and regionally. ADA2.0 will specifically witness an expanded scope that contains new thematic dimensions and indicators related to: • Artificial Intelligence (AI); • Emerging technologies; • Peaceful uses of outer space and geospatial technologies; • Environmental sustainability and green digital transformation; • Digital postal services and postal sector transformation. d. introduce a new architecture defining the goals and targets of the expanded scope in terms of additional Goals, Targets and indicators (in addition to the existing basic scope defined by the existing five-cluster ESCWA conceptual framework for digital development, which stands as the DNA of the whole process). These updates and expansions are based on the updated Guiding Manuals (GM 2.5)/(GM 3.0), as the common methodological framework underpinning the NDDRs, ADDR and ADA processes; and the Digital Development- Measurement and Monitoring Model (DD-MMM 1.5)/(DD-MMM 2.0), as the common framework for measurement, monitoring and assessment of digital development progress. The associated ESCWA newly produced addendums, developed by ESCWA in consultation with member countries and regional stakeholders during 2025-2026, are currently guiding the process of digital development reviews at national and regional levels during 2026-2027 and are considered an integral part of the envisaged ADA2.0. Hence, the work during 2026 along this perspective is specifically planned to result in a provisional version of the proposed new architecture to member countries, namely the “Provisional Proposed Architecture”, regarding the following aspects that will need to be worked on during 2027:  the new architecture of the expanded scope and the newly introduced addendums, in terms of Goals, Targets and Indicators;  the positioning of the new architecture of the addendums, vis-à-vis the existing architecture of the basic scope.  the sustainability of the Digital Development indicators observatories at the national level.  the periodicity of the next milestones for monitoring progress.  advancing partnerships and alliances between ADA and the partners of various thematic subprogrammes. Hence, work on this perspective during the second half of 2026 is expected to produce around one third of the final version of ADA 2.0 planned for end of 2027. The rest will be during 2027 benefiting from feedback from the Ministerial Council meeting of December 2026/January 2027. Purpose and Objectives of this assignment In summary, the consultancy subject to this assignment aims to support ESCWA and LAS in producing the first version of ADA 2.0, within the following contexts: • The NDDRs 3.0, ADDR 3.0 and ADA 2.0 processes constitute three interlinked components of a single regional policy cycle. o NDDRs 3.0 provides the national evidence base, o ADDR 3.0 provides the regional analytical synthesis, and o ADA 2.0 translates these findings into a regional strategic framework and implementation roadmap for digital development and digital cooperation in the Arab region. • This process is further anchored in United Nations General Assembly resolution 80/173 on the WSIS+20 review, which reaffirms the role of the United Nations regional commissions as regional mechanisms for implementation and follow-up of WSIS outcomes and calls for scaling up policy guidance, technical assistance, capacity-building and partnerships in support of digital development. • ADA 2.0 constitutes the regional strategic policy framework through which Arab countries will operationalize regional commitments related to WSIS+20, the Global Digital Compact, the Pact for the Future, Arab Vision 2045 and the Arab Digital Agenda 2023–2033, while contributing to the implementation of Arab Vision 2045 through digital development, digital cooperation and digital transformation pathways. The main objective of this consultancy is to support ESCWA and LAS in the preparation, drafting, and refinement of the first version of ADA 2.0, building on: • ADA 1.0 outcomes and lessons learned; • Findings emerging from NDDRs 3.0 and ADDR 3.0; • Capacity Building programme for National Focal Points intended for July 2026 • The additional five addendums of the expanded scope of the Conceptual Model • The updated Guiding Manual (GM 2.5 / GM 3.0), as the common methodological framework underpinning the NDDRs, ADDR and ADA processes; and the Digital Development - Measurement and Monitoring Model (DD-MMM 1.5 / 2.0), as the common framework for measurement, monitoring and assessment of digital development progress; and their associated addendums; • Contributions from Arab countries, regional organizations, UN agencies, and technical experts. The consultant shall contribute to the development of successive iterations of version 1 of ADA 2.0, including its strategic framework, implementation approach, monitoring framework, and regional cooperation dimensions, with explicit attention to digital cooperation, digital governance, digital diplomacy, the formulation of regional positions in global digital processes, and multistakeholder engagement modalities. Duties and Responsibilities Under overall guidance and supervision of Chief of ESCWA ICT Policies Section, and Programme Lead of the ADA, and in close collaboration with the Programme Management Officer and ESCWA substantive focal point for this consultancy, the consultant will conduct the following tasks: Strategic and Substantive Work a) Review ADA 1.0, related ESCWA/LAS documentation, NDDRs 3.0 findings, ADDR 3.0 preliminary outputs, and relevant international and regional digital policy frameworks, including WSIS+20, the Global Digital Compact, the Pact for the Future, United Nations General Assembly Resolution A/RES/80/173, Arab Vision 2045 and the Arab Digital Agenda 2023–2033. b) Review the updated Guiding Manual (GM 2.5 / GM 3.0), as the common methodological framework underpinning the NDDRs, ADDR and ADA processes; and the Digital Development- Measurement and Monitoring Model (DD-MMM 1.5 / 2.0), as the common framework for measurement, monitoring and assessment of digital development progress; and the related addendums. c) Support the development of baselines, comparative analysis, and synthesis of findings emerging from NDDRs 3.0 and ADDR 3.0 during the early phases of the assignment, to inform the strategic priorities, indicators, implementation approach, and monitoring framework of ADA 2.0. d) Coordinate and undertake the substantive formulation and structuring of version 1 of ADA 2.0, including the development and refinement of its successive iterations, strategic priorities, objectives, and implementation components. e) Integrate and mainstream emerging and cross-sectoral priorities within version 1 of ADA 2.0 to ensure its relevance and responsiveness to evolving regional and global digital development trends, including those related to the addendums: • Artificial Intelligence; • Emerging technologies; • Peaceful use of outer space and geospatial technologies; • Environmental sustainability and green digital transformation; • Role of postal sector in digital development/Digital postal services. f) Ensure alignment between version 1 of ADA 2.0, NDDRs 3.0, and ADDR 3.0 findings, and the progressively evolving regional baselines, including corresponding goals, targets, indicators, and actions. g) Contribute to the refinement of strategic priorities, implementation pillars, action plans, indicators, monitoring frameworks, and regional cooperation mechanisms. h) Ensure that ADA 2.0 monitoring framework builds upon the Digital Development - Measurement and Monitoring Model (DD-MMM 2.0), including baselines values, indicators definitions, measurement approaches and reporting modalities while maintaining consistency with relevant NDDRs 3.0 and ADDR 3.0 indicators and findings. i) Review and update strategic content related to digital governance, implementation, monitoring and evaluation, financing mechanisms, institutional coordination, digital cooperation and digital diplomacy. Research j) Undertake desk research, policy analysis, benchmarking exercises, and literature reviews related to regional and international digital agendas and technology governance. k) Maintain a comprehensive bibliography and reference database. l) Coordinate closely with the ESCWA consultant and the team working on the development of the ADDR3.0 and GM3.0 to ensure alignment and consistency of findings, indicators, baselines and regional digital development narratives, as well as with designated national consultants, national focal points, LAS Arab Working Groups, and relevant regional mechanisms, including the Digital Cooperation and Development Forum (DCDF), the Arab Internet Governance Forum (Arab IGF), the Arab High-Level Forum on WSIS and the 2030 Agenda (Arab WSIS Forum), as well as relevant regional and international organizations, as needed. m) Compile and harmonize contributions received from Arab countries and participating organizations. n) Participate in and contribute substantively to technical meetings, workshops, consultations, expert group meetings, policy deliberations and multi-stakeholder engagement processes related to version 1 of ADA 2.0. o) Support regional consultations, policy dialogue processes, expert meetings and consensus-building activities related to digital development, digital cooperation and emerging digital policy issues. p) Analyze and integrate outcomes emerging from relevant regional and global digital governance, digital cooperation, and digital development processes, including their implications for ADA 2.0 priorities, regional cooperation mechanisms, and implementation pathways. q) Support joint technical coordination among ADA 2.0, ADDR 3.0 and NDDRs 3.0 workstreams to align the emerging regional baseline with ADA goals, targets, indicators and actions. Drafting and Consultation Process r) Prepare and revise successive iterations of version 1 of ADA 2.0 based on ESCWA, LAS, and stakeholders feedback. s) Contribute to the development of presentation materials, executive summaries, and briefing notes. t) Ensure that version 1 of ADA 2.0 incorporates gender equality, youth empowerment, inclusion of persons with disabilities, and inclusive digital development principles in line with ESCWA publication standards. u) Ensure that all outputs are evidence-based, properly referenced, and aligned with ESCWA editorial and publication standards.<br> Qualifications/special skills<br>Master's degree in ICT, digital development, public policy, international development, or related fields is required. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed. At least 15 years of professional experience in ICT for development, digital transformation, digital policies and strategies, Internet governance, or related areas is required. Experience in digital governance, digital cooperation, Internet governance, AI governance and multilateral digital policy processes is required. Proven experience in drafting regional digital agendas, ICT strategies, or digital development reports is required. Extensive knowledge of digital development issues in the Arab region is required. Demonstrated experience working with international and regional organizations is required. Familiarity with ESCWA digital development work, including ADA, NDDRs, and ADDR processes, is desirable.<br> Languages<br>English and French are the working languages of the United Nations Secretariat; and Arabic is a working language of ESCWA. For this position, fluency in written and spoken Arabic and English is required. Note: “Fluency” equals a rating of ‘fluent’ in all four areas (speak, read, write, and understand) and “Knowledge of” equals a rating of ‘confident’ in two of the four areas.<br> Additional Information<br>Not available.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br> </div>

<p><h4>Job description</h4> <p>Please use Google Chrome or Mozilla Firefox when accessing Candidate Home.</p> <p>By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network?</p> <p>Join us—where your career is a force for good!</p> <br> <h4>Position note</h4> <p>Remote work is not available for this position; on-site attendance is required.</p> <br> <h4>Why choose us?</h4> <p>Joining the American Red Cross is like nothing else – it’s as much something you feel as something you do. You become a vital part of the world’s largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better.</p> <p>When you choose to be a force for good, you’ll have mentors who empower your growth along a purposeful career path. You align your life’s work with an ongoing mission that’s bigger than all of us. As you care for others, you’re cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.</p> <br> <h4>Where your career is a force for good!</h4> <p>The American Red Cross is currently seeking a Mobile SAF-IS Regional Program Specialist to support the Service to Armed Forces and International Services Division mission. This position is regional, but also part of our mobile staff which requires meeting strict medical and security clearances prior to employment. In this role worldwide deployment is a condition of employment. Mobile staff members typically deploy for 6 months at a time, approximately once every 18-24 months, and can be sent to any military base in the world. Relocation assistance is only available for current employees within a 50-mile radius within the division.</p> <br> <h4>What you need to know</h4> <p>Manage and administer the delivery of American Red Cross services to meet the needs of United States military members, veterans, and their families in accordance with Red Cross policies and procedures. Support the delivery of International Services programs and services. Provide support, development, and/or leadership guidance to all volunteers. Perform all duties and responsibilities in compliance with standard operating procedures and other applicable federal, state, and local regulations.</p> <br> <h4>Relationship management and community outreach</h4> <p>Serves as the “face” of the Red Cross at assigned location.</p> <ul> <li>Builds strong relationships with military leadership, key organizations, and community leaders.</li> <li>Cultivates relationships and partnerships with external constituents in the local community, including government organizations, corporate partners, civic organizations, and other community charitable and nonprofit agencies with the purpose of furthering the mission of the Red Cross. Outreach includes command meetings, education briefings, presentations, or information sessions.</li> <li>Builds community presence through enhancing marketing opportunities with local Armed Forces Network, utilization of social media platforms, and leveraging local base advertising opportunities to spread the Red Cross mission and service.</li> </ul> <br> <h4>Volunteer management</h4> <p>Manages a volunteer engagement program and cycle to enable delivery of all Red Cross programs and services on a military installation and in their local community. Manages volunteers who will be the primary resource to administer the delivery of American Red Cross services to meet the needs of United States military members, veterans, and their families in accordance with Red Cross policies and procedures. When volunteers are unavailable, the manager is responsible for delivering the mission-specific services.</p> <ul> <li>Develop and implement local needs assessment and Volunteer Program Plan through utilizing process established by Volunteer Resources.</li> <li>Recruits and trains leadership volunteers to support placement and supervision of staff and programs in the delivery of SAF/IS U.S. programs and services, Training Services, Disaster Cycle Services, and providing support to Armed Forces Blood Services.</li> <li>Effectively utilize the Volunteer Connection Platform to manage, document, train, recognize, and communicate with volunteers within the local footprint.</li> </ul> <br> <h4>Service delivery management</h4> <p>Ensures the consistent delivery of SAF and IS U.S. services to all clients in their area.</p> <ul> <li>Provides supervision of volunteer Service Delivery staff.</li> <li>Coordinates services to military treatment facilities and VA hospitals through rehabilitation programs, material assistance, resiliency training, morale items, and support.</li> <li>Ensures community outreach, to include command meetings and education briefings, presentations, or workshops.</li> <li>Ensures a strong military community outreach program and implementation of special events and projects in support of SAF/IS U.S. initiatives.</li> <li>Manages support services to military members and their families to include family follow-up information and referrals, and other related services.</li> <li>Provides support for the emergency communications center with local information, as appropriate.</li> <li>Develops outreach strategies aimed at promoting International Services U.S. programs to the community and ensuring the local community is aware of what programs and services are available.</li> </ul> <br> <h4>Financial and reporting management</h4> <p>Develops and manages budgets and expenditures to ensure programs are operating within budget to support all programs and services. Monitors and reports on the outcomes and results of programs and services to ensure organizational accountability and makes recommendations for continuous improvement to ensure metrics are consistently met.</p> <br> <h4>What you need to succeed</h4> <ul> <li>Bachelor’s degree in business or public administration, human resources management, community organization, social or health sciences, or related field is required; or related equivalent experience.</li> <li>Five years minimum related experience in program management or related field is required.</li> <li>Requires strong computer skills. Public speaking skills and the ability to communicate effectively verbally and in writing are required. Must have strong interpersonal skills and the ability to work well in an individual or team environment.</li> <li>Ability to balance multiple priorities is essential.</li> </ul> <br> <h4>Work conditions</h4> <p>Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) light to medium weights of up to 20 pounds. Requires good hand-eye coordination, arm, hand, and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle, and working under challenging conditions.</p> <p>Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state, and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster.</p> <br> <h4>For mobile positions only (domestic and overseas settings)</h4> <p>Some positions are designated as “Mobile” and subject to unique job requirements. SAF Mobile Staff perform the same basic job responsibilities as non-mobile staff in regions. In addition to those responsibilities, this special workforce is also required to deploy on short term temporary assignments, serving alongside military members who are deployed to designated theaters of operations anywhere in the world. Mobile staff must be ready to deploy whenever called upon, and to do so are required to meet and maintain specific medical and other readiness requirements. Requirements unique to mobile positions include the following:</p> <ul> <li>Support both the day-to-day operations and emergency needs of the Hero Care Center as a member of the Hero Care Network Contingency Team.</li> <li>Completes all trainings and requirements to maintain casework proficiency, to include working shifts and participating in readiness drills.</li> <li>Responds to emergency, surge, and disaster situations, as needed.</li> </ul> <p>To maintain readiness, staff must:</p> <ul> <li>Maintain all medical and security requirements.</li> <li>Engage in annual deployment familiarization program to include trainings and meetings.</li> <li>When activated to deploy, participate in additional trainings and meetings to prepare for deployment.</li> </ul> <br> <h4>Mobility requirements</h4> <ul> <li>U.S. citizenship is required.</li> <li>Must be able to obtain a secret security clearance and a non-U.S. passport.</li> <li>Worldwide mobility is a condition of employment and an essential function of this position.</li> <li>Must accept work assignments anywhere in the world, including conflict areas, where the American Red Cross is providing services to members of the military and their families.</li> <li>Must meet strict medical and physical requirements, including immunizations required by the U.S. military.</li> <li>May be required to wear military uniforms, and live and work in harsh and stressful environments in conflict areas.</li> <li>Periodically accompanies the military on deployments.</li> </ul> <br> <h4>What will give you the competitive edge</h4> <p>Ideal candidates will have a passion for supporting military members with the physical stamina and emotional capacity to live and work alongside deployed military members in harsh climates and difficult environments. SAF/IS employees are servant leaders supporting deployed military members through difficult and challenging issues. Candidates need to thrive on service and teamwork. Candidates must be adaptable with an ability to manage through ambiguity engaging others in problem solving complex issues.</p> <h4>Core competencies</h4> <ul> <li><strong>Adaptability:</strong> Successful candidates must adjust to new situations quickly and have the ability to tackle the challenges these situations present.</li> <li><strong>Independent problem solving:</strong> Successful candidates are capable of handling high-pressure situations by knowing who to engage in dialogue and follow up with actionable solutions.</li> <li><strong>Teamwork:</strong> Successful candidates have the ability to collaborate with team members, volunteers, and military personnel to achieve SAF/IS mission.</li> <li><strong>Servant leader:</strong> Successful candidates must be leaders who put others and the mission first. Someone who understands that deployment is a hardship, and our mission is to support our military personnel in uncomfortable situations and circumstances.</li> <li>Familiarity with military culture, regulations, and protocol.</li> <li>Experience with American Red Cross programs and services is strongly preferred.</li> </ul> <br> <h4>Benefits for you</h4> <p>As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes:</p> <ul> <li>Medical, dental, and vision plans</li> <li>Health spending accounts and flexible spending accounts</li> <li>PTO: Starting at 15 days a year; based on type of job and tenure</li> <li>Holidays: 11 paid holidays comprised of six core holidays and five floating holidays</li> <li>401(k) with up to 6% match</li> <li>Paid family leave</li> <li>Employee assistance and insurance: short and long term</li> <li>Service awards and recognition</li> </ul> <br> <p>The salary range for this position is (Illinois): $60,000 - $65,000.</p> <p>Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have, and comparison to other employees already in this role.</p> <p>Apply now! Joining our team will provide you with the opportunity to make your career a force for good!</p> <br> <p>The American Red Cross is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.</p> <p>Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable fair chance laws and ordinances.</p> <br> <p>AmeriCorps, the federal agency that brings people together through service, and its partners—the Peace Corps, AmeriCorps Alums, Peace Corps Association, and the Service Year Alliance—launched Employers of Service to connect service alumni with opportunities in the workforce. American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations.</p></p><p></p>

<p><h4>Job description</h4> <p>Please use Google Chrome or Mozilla Firefox when accessing Candidate Home.</p> <p>By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network?</p> <p>Join us—where your career is a force for good!</p> <br> <h4>Position note</h4> <p>Remote work is not available for this position; on-site attendance is required.</p> <br> <h4>Why choose us?</h4> <p>Joining the American Red Cross is like nothing else – it’s as much something you feel as something you do. You become a vital part of the world’s largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better.</p> <p>When you choose to be a force for good, you’ll have mentors who empower your growth along a purposeful career path. You align your life’s work with an ongoing mission that’s bigger than all of us. As you care for others, you’re cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.</p> <br> <h4>Where your career is a force for good!</h4> <p>The American Red Cross is currently seeking a Mobile SAF-IS Regional Program Specialist to support the Service to Armed Forces and International Services Division mission. This position is regional, but also part of our mobile staff which requires meeting strict medical and security clearances prior to employment. In this role worldwide deployment is a condition of employment. Mobile staff members typically deploy for 6 months at a time, approximately once every 18-24 months, and can be sent to any military base in the world. Relocation assistance is only available for current employees within a 50-mile radius within the division.</p> <br> <h4>What you need to know</h4> <p>Manage and administer the delivery of American Red Cross services to meet the needs of United States military members, veterans, and their families in accordance with Red Cross policies and procedures. Support the delivery of International Services programs and services. Provide support, development, and/or leadership guidance to all volunteers. Perform all duties and responsibilities in compliance with standard operating procedures and other applicable federal, state, and local regulations.</p> <br> <h4>Relationship management and community outreach</h4> <p>Serves as the “face” of the Red Cross at assigned location.</p> <ul> <li>Builds strong relationships with military leadership, key organizations, and community leaders.</li> <li>Cultivates relationships and partnerships with external constituents in the local community, including government organizations, corporate partners, civic organizations, and other community charitable and nonprofit agencies with the purpose of furthering the mission of the Red Cross. Outreach includes command meetings, education briefings, presentations, or information sessions.</li> <li>Builds community presence through enhancing marketing opportunities with local Armed Forces Network, utilization of social media platforms, and leveraging local base advertising opportunities to spread the Red Cross mission and service.</li> </ul> <br> <h4>Volunteer management</h4> <p>Manages a volunteer engagement program and cycle to enable delivery of all Red Cross programs and services on a military installation and in their local community. Manages volunteers who will be the primary resource to administer the delivery of American Red Cross services to meet the needs of United States military members, veterans, and their families in accordance with Red Cross policies and procedures. When volunteers are unavailable, the manager is responsible for delivering the mission-specific services.</p> <ul> <li>Develop and implement local needs assessment and Volunteer Program Plan through utilizing process established by Volunteer Resources.</li> <li>Recruits and trains leadership volunteers to support placement and supervision of staff and programs in the delivery of SAF/IS U.S. programs and services, Training Services, Disaster Cycle Services, and providing support to Armed Forces Blood Services.</li> <li>Effectively utilize the Volunteer Connection Platform to manage, document, train, recognize, and communicate with volunteers within the local footprint.</li> </ul> <br> <h4>Service delivery management</h4> <p>Ensures the consistent delivery of SAF and IS U.S. services to all clients in their area.</p> <ul> <li>Provides supervision of volunteer Service Delivery staff.</li> <li>Coordinates services to military treatment facilities and VA hospitals through rehabilitation programs, material assistance, resiliency training, morale items, and support.</li> <li>Ensures community outreach, to include command meetings and education briefings, presentations, or workshops.</li> <li>Ensures a strong military community outreach program and implementation of special events and projects in support of SAF/IS U.S. initiatives.</li> <li>Manages support services to military members and their families to include family follow-up information and referrals, and other related services.</li> <li>Provides support for the emergency communications center with local information, as appropriate.</li> <li>Develops outreach strategies aimed at promoting International Services U.S. programs to the community and ensuring the local community is aware of what programs and services are available.</li> </ul> <br> <h4>Financial and reporting management</h4> <p>Develops and manages budgets and expenditures to ensure programs are operating within budget to support all programs and services. Monitors and reports on the outcomes and results of programs and services to ensure organizational accountability and makes recommendations for continuous improvement to ensure metrics are consistently met.</p> <br> <h4>What you need to succeed</h4> <ul> <li>Bachelor’s degree in business or public administration, human resources management, community organization, social or health sciences, or related field is required; or related equivalent experience.</li> <li>Five years minimum related experience in program management or related field is required.</li> <li>Requires strong computer skills. Public speaking skills and the ability to communicate effectively verbally and in writing are required. Must have strong interpersonal skills and the ability to work well in an individual or team environment.</li> <li>Ability to balance multiple priorities is essential.</li> </ul> <br> <h4>Work conditions</h4> <p>Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) light to medium weights of up to 20 pounds. Requires good hand-eye coordination, arm, hand, and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle, and working under challenging conditions.</p> <p>Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state, and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster.</p> <br> <h4>For mobile positions only (domestic and overseas settings)</h4> <p>Some positions are designated as “Mobile” and subject to unique job requirements. SAF Mobile Staff perform the same basic job responsibilities as non-mobile staff in regions. In addition to those responsibilities, this special workforce is also required to deploy on short term temporary assignments, serving alongside military members who are deployed to designated theaters of operations anywhere in the world. Mobile staff must be ready to deploy whenever called upon, and to do so are required to meet and maintain specific medical and other readiness requirements. Requirements unique to mobile positions include the following:</p> <ul> <li>Support both the day-to-day operations and emergency needs of the Hero Care Center as a member of the Hero Care Network Contingency Team.</li> <li>Completes all trainings and requirements to maintain casework proficiency, to include working shifts and participating in readiness drills.</li> <li>Responds to emergency, surge, and disaster situations, as needed.</li> </ul> <p>To maintain readiness, staff must:</p> <ul> <li>Maintain all medical and security requirements.</li> <li>Engage in annual deployment familiarization program to include trainings and meetings.</li> <li>When activated to deploy, participate in additional trainings and meetings to prepare for deployment.</li> </ul> <br> <h4>Mobility requirements</h4> <ul> <li>U.S. citizenship is required.</li> <li>Must be able to obtain a secret security clearance and a non-U.S. passport.</li> <li>Worldwide mobility is a condition of employment and an essential function of this position.</li> <li>Must accept work assignments anywhere in the world, including conflict areas, where the American Red Cross is providing services to members of the military and their families.</li> <li>Must meet strict medical and physical requirements, including immunizations required by the U.S. military.</li> <li>May be required to wear military uniforms, and live and work in harsh and stressful environments in conflict areas.</li> <li>Periodically accompanies the military on deployments.</li> </ul> <br> <h4>What will give you the competitive edge</h4> <p>Ideal candidates will have a passion for supporting military members with the physical stamina and emotional capacity to live and work alongside deployed military members in harsh climates and difficult environments. SAF/IS employees are servant leaders supporting deployed military members through difficult and challenging issues. Candidates need to thrive on service and teamwork. Candidates must be adaptable with an ability to manage through ambiguity engaging others in problem solving complex issues.</p> <h4>Core competencies</h4> <ul> <li><strong>Adaptability:</strong> Successful candidates must adjust to new situations quickly and have the ability to tackle the challenges these situations present.</li> <li><strong>Independent problem solving:</strong> Successful candidates are capable of handling high-pressure situations by knowing who to engage in dialogue and follow up with actionable solutions.</li> <li><strong>Teamwork:</strong> Successful candidates have the ability to collaborate with team members, volunteers, and military personnel to achieve SAF/IS mission.</li> <li><strong>Servant leader:</strong> Successful candidates must be leaders who put others and the mission first. Someone who understands that deployment is a hardship, and our mission is to support our military personnel in uncomfortable situations and circumstances.</li> <li>Familiarity with military culture, regulations, and protocol.</li> <li>Experience with American Red Cross programs and services is strongly preferred.</li> </ul> <br> <h4>Benefits for you</h4> <p>As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes:</p> <ul> <li>Medical, dental, and vision plans</li> <li>Health spending accounts and flexible spending accounts</li> <li>PTO: Starting at 15 days a year; based on type of job and tenure</li> <li>Holidays: 11 paid holidays comprised of six core holidays and five floating holidays</li> <li>401(k) with up to 6% match</li> <li>Paid family leave</li> <li>Employee assistance and insurance: short and long term</li> <li>Service awards and recognition</li> </ul> <br> <p>The salary range for this position is (Illinois): $60,000 - $65,000.</p> <p>Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have, and comparison to other employees already in this role.</p> <p>Apply now! Joining our team will provide you with the opportunity to make your career a force for good!</p> <br> <p>The American Red Cross is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.</p> <p>Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable fair chance laws and ordinances.</p> <br> <p>AmeriCorps, the federal agency that brings people together through service, and its partners—the Peace Corps, AmeriCorps Alums, Peace Corps Association, and the Service Year Alliance—launched Employers of Service to connect service alumni with opportunities in the workforce. American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations.</p></p><p></p>