Human Resources Manager Jobs in Lebanon

<p><strong>Job Overview</strong></p><p>As a Front Desk Agent, you are responsible for providing a warm and welcoming experience to guests during their stay. Your primary focus is to efficiently handle check-in and check-out processes, respond to guest inquiries, and ensure a smooth and positive experience throughout their visit. Additionally, you will maintain accurate guest records, handle reservations, and collaborate with other departments to meet guest needs and expectations. Your friendly and professional demeanor will contribute to creating a memorable and enjoyable stay for our guests.</p><p><strong>Key Job Responsibilties</strong></p><ul><li>Deliver efficient, courteous, and prompt service to ensure a high level of customer satisfaction from the moment guests arrive until their departure.</li><li>Personally greet guests by name if known, escorting them to their rooms to create a sense of anticipation and welcome.</li><li>Conduct in-room and hotel familiarization, assisting guests with inquiries or requests related to hotel activities.</li><li>Stay informed about hotel information and local services, including operating hours, promotions, events, attractions, and other relevant details to effectively respond to guest queries.</li><li>Maintain awareness of daily rate levels and occupancy levels for accurate decision-making.</li><li>Adhere to Front Desk cashiering standards, ensuring precise handling of all incidental charges using computerized Front Office systems.</li><li>Process accounts seamlessly from check-in to check-out, ensuring the accurate posting of all incidental charges.</li><li>Safeguard guest privacy by refraining from disclosing any guest details.</li><li>Demonstrate a thorough understanding of the hotel's policies, procedures, and service standards, possessing comprehensive knowledge of hotel facilities and current events.</li><li>Uphold environmental, health, and safety standards in alignment with organizational policies.</li><li>Adhere to the company’s environmental, health, and safety procedures and policies.</li></ul>

Previous experience in a call center, restaurant reservations, hospitality, or customer service is preferred. <br>Excellent verbal communication and telephone etiquette. <br> <br>Good computer skills and ability to use reservation, POS, CRM, or ordering systems. <br>Strong attention to detail and accuracy. <br>Ability to multitask and work efficiently under pressure. <br>Customer-oriented, patient, professional, and solution-focused. <br>Ability to work flexible shifts, including evenings, weekends, and public holidays according to operational requirements

<p>Full-time | Monday Saturday | 9:00 AM 5:00 PM</p><p>Key Responsibilities:</p><ul><li>Welcome and assist visitors.</li><li>Answer calls, emails, and manage appointments.</li><li>Provide administrative support and maintain office records.</li><li>Handle inquiries, urgent requests, and support management when hosting guests.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Strong communication and customer service skills.</p><p>Well-organized with the ability to multitask.</p><p>Proficient in Microsoft Office and general office equipment.</p><p>High school diploma or equivalent; previous receptionist or administrative experience is an advantage.</p>

???? Responsibilities: <br> Accounting Operations <br>• Maintain clients’ balances across all platforms. <br>• Prepare clients’ cashboxes in a timely and accurate manner. <br>• Resolve discrepancies when they arise Assist with other accounting projects/tasks when needed. <br>• Track and escalate overdue balances, maintaining a clear follow-up log <br> <br> Client Queries Management <br>• Ensure clients receive their cashboxes promptly <br>• Ensure clients’ queries are answered, well resolved and finalized <br>• Maintain a healthy relation with all clients. <br>• Proactively follow up with clients on outstanding cashbox payments/dues until resolved <br>• Serve as the main point of contact for client payment queries — respond promptly and professionally <br>• Build and maintain strong day-to-day relationships with clients <br> <br> <br>???? Requirements: <br>• Experience in customer service in a financial institution. <br>• Good knowledge of Microsoft Excel. <br>• Excellent communication and organizational skills. <br>• Strong attention to detail. <br>• Knowledge of e-commerce logistics is a plus. <br> <br>???? Location: Dekweneh

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are currently looking for&nbsp; dynamic, and self motivated Front Office professionals who want to move their careers forward.<br><br>As a Front Desk Agent you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as:<br><br>• Provide prompt, courteous and efficient service to all guest, so as to achieve a high level of customer satisfaction through personalized service from arrival till departure <br>• Ensure guests are personally greeted by name, if known and escorted to their room to make them feel expected and welcomed <br>• Conduct in room &amp; hotel familiarization and assist guest in hotel activity enquiries / requests<br>• Maintain an up to date knowledge of hotel information and local services, including operating hours, promotions, events, attractions and any allied information to respond to guest queries<br>• Maintain an awareness of rate levels to be sold on a daily basis and the occupancy levels<br>• Accurately administer Front Desk cashiering standards and comply with all laid down systems, policies and procedures<br>• Process accounts from check-in to check-out, ensuring accurate postings of all incidental charges using computerized Front Office systems<br>• Maintain the privacy of all guests by ensuring that no details of the guests are disclosed<br>• Demonstrate a complete understanding of the hotel’s policies, procedures and service standards and have full knowledge of the hotel facilities and happenings</p> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 1+ years </div> </div>

Job Purpose <br> <br>The Customer Service Officer is responsible for handling customer inquiries, processing and following up on orders, coordinating with sales, warehouse, and delivery teams, and ensuring customers receive accurate and timely support throughout the order and delivery process. <br> <br>Key Responsibilities <br>Receive and process customer orders accurately. <br>Respond to customer inquiries through phone, WhatsApp, email, and other communication channels. <br>Follow up on order status, availability, delivery dates, and pending requests. <br>Coordinate with the Sales, Warehouse, and Logistics teams to ensure smooth and timely deliveries. <br>Inform customers about product availability, delays, replacements, or changes in delivery schedules. <br>Handle customer complaints professionally and follow up until resolution. <br>Prepare quotations, invoices, or order-related documents when required. <br>Maintain accurate customer and order information in the system. <br>Follow up on returns, damaged products, missing items, and delivery discrepancies. <br>Build positive relationships with customers and ensure a high level of customer satisfaction. <br>Escalate recurring or critical customer issues to management. <br>Prepare basic reports related to orders, complaints, deliveries, and customer feedback. <br>Requirements <br>Bachelor's degree or relevant diploma. <br>1–3 years of experience in customer service, preferably within a distribution, FMCG, retail, or trading company. <br>Good communication and interpersonal skills. <br>Strong follow-up and organizational skills. <br>Customer-oriented and solution-focused. <br>Ability to work under pressure and manage multiple requests. <br>Good knowledge of Microsoft Office; experience with ERP systems is a plus. <br>Good command of English and Arabic

<p>A Leading Jewelry brand is looking for a female officer in Production who is responsible for overseeing service processes, maintaining service quality, and supporting team development.</p><p>Role:</p><ul><li>Receive a repair bag with a serial number, number of items and the weight of items.</li><li>Check the weight and the transfer out items sent from the Branches</li><li>Sign one copy for the driver and receive the transfer on dolphin.</li><li>Handle it to goldsmith to repair the items</li><li>An assembly should be done then handle it to polish.</li><li>Final inspection.</li><li>Transfer out to branches and closing on project management the repair finished items.</li><li>Receive a transfer out from purchases and returns to warehouse (kaser gold).</li><li>Check and sign the transfer.</li><li>Check if the items are already created if not, create an item code by gram and piece then do assembly.</li><li>Order from the laser cut quantity of logo for items.</li><li>A transfer between warehouses should be done</li><li>Receive the items from Goldsmith.</li><li>Sign for them the weight received with stock controller then an assembly with the weight difference should be done accordingly.</li><li>Final inspection</li><li>Transfer out to branches</li><li>Labeling.</li><li>Photo shooting the new items.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Business, Customer Service, or a related field</p><p>Minimum 5 years experience in customer service, including 2 years in a supervisory role</p><p>Strong problem-solving and communication skills</p><p>Good understanding of warranty management and service logistics</p><p>Experience using CRM systems and service management tools</p><p>Ability to manage time, prioritize tasks, and lead a team under pressure</p><p>Fluent in English and Arabic; French is a plus</p>

<p>Our Client, a leading Telecom Company, is looking for a detail-oriented and organized Order Processing Officer to support the Sourcing &amp; Delivery team. The role will be responsible for accurately processing and maintaining orders, entering data into the company s ERP system, and coordinating relevant purchasing and supply chain activities. Key Responsibilities Process and enter orders accurately into the company s ERP system. Maintain and update order-related information and records. Ensure data accuracy and completeness throughout the order processing cycle. Coordinate with procurement, purchasing, logistics, and other internal teams as required. Follow up on orders and ensure information is updated in a timely manner. Prepare and maintain reports, spreadsheets, and relevant documentation. Support the sourcing and delivery team with administrative and operational tasks. Ensure proper filing and organization of purchasing and order documentation. Identify and report discrepancies or missing information. Contribute to maintaining efficient and accurate order-processing procedures.</p><p><strong>Desired Candidate Profile</strong></p><h2>Qualifications</h2><ul><li>Entry-level position; fresh graduates are welcome to apply.</li><li>Up to 2 years of experience in procurement, purchasing, order processing, ERP operations, or supply chain is an advantage.</li><li>Experience with an ERP system such as Microsoft Dynamics 365 Finance &amp; Operations, Microsoft Dynamics NAV (Navision), Business Central, SAP, Oracle, Odoo, or similar is preferred.</li><li>Good knowledge of Microsoft Excel and Microsoft Office.</li><li>Strong data-entry and administrative skills.</li><li>Excellent attention to detail and accuracy.</li><li>Good organizational and time-management skills.</li><li>Strong written and verbal communication skills.</li><li>Ability to work independently and as part of a team.</li></ul><p>Schedule Monday- Friday</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Job Overview</b></p><p>As an F&amp;B Associate, you play a crucial role in ensuring exceptional guest experiences by providing efficient and friendly food and beverage service. Your responsibilities include taking orders, serving meals, and maintaining a clean and organized dining environment. You will collaborate with team members to deliver high-quality service and contribute to the overall success of the F&amp;B operations .</p><p><br></p><p><b>Key Job Responsibilities</b></p><ul><li>Greet and welcome guests in a friendly and professional manner.&nbsp;</li><li>Take customer orders, answer questions, and make menu recommendations.&nbsp;</li><li>Relay orders to the kitchen and ensure accurate and timely delivery of food and beverages.&nbsp;</li><li>Serve meals and drinks in accordance with established standards and presentation guidelines.&nbsp;</li><li>Handle guest inquiries, concerns, and requests promptly and courteously.&nbsp;</li><li>Maintain a clean and organized dining area, including setting up tables and clearing dishes.&nbsp;</li><li>Collaborate with kitchen and the F&amp;B team to ensure smooth coordination of service.&nbsp;</li><li>Upsell menu items and promote special promotions to enhance the guest experience.&nbsp;</li><li>Process customer payments and handle cash transactions accurately.&nbsp;</li><li>Follow hygiene and safety guidelines to ensure a clean and safe working environment.&nbsp;</li><li>Assist in restocking and replenishing supplies as needed.&nbsp;</li><li>Work collaboratively with team members to achieve overall F&amp;B goals and guest satisfaction.</li><li>Uphold environmental, health, and safety standards in alignment with organizational policies.</li><li>Adhere to the company’s environmental, health, and safety procedures and policies.&nbsp;</li></ul><p><br></p><p><br></p><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li><b>Teamwork</b></li><li><b>Positive Attitude &amp; Professionalism</b></li><li><b>Active Listening &amp; Reading Guests</b></li></ul></div>

Allo Taxi is Hiring: Call Center and Reservation Agents! <br> <br>Looking for a career in customer support? Join our energetic team in Sin El Fil, Beirut! <br> <br>What You’ll Do: <br>Handle calls professionally <br>Solve customer issues <br>Work in a fast-paced, supportive environment <br> <br>Requirements: <br> ✅ Fluent in Arabic and English <br> ✅ Strong communication & problem-solving skills <br> ✅ Calm under pressure <br> ✅Dependable and willing to work on a rotational schedule <br> <br>If you’re driven and eager to grow in a supportive workplace, we want to hear from you!

We’re Hiring: Call Center and Reservation Agents! <br> <br>Looking for a career in customer support? Join our energetic team in Sin El Fil, Beirut! <br> <br>What You’ll Do: <br>Handle calls professionally <br>Solve customer issues with a smile <br>Work in a fast-paced, supportive environment <br> <br>Requirements: <br> ✅ Fluent in Arabic and English <br> ✅ Strong communication & problem-solving skills <br> ✅ Calm under pressure <br> ✅Dependable and willing to work on a rotational schedule <br> <br>If you’re driven and eager to grow in a supportive workplace, we want to hear from you!

An expanding regional business is looking for high-energy Sales Agents to join our Lebanon office for an onsite outbound role. <br> <br>KEY TASKS: <br>• Place outbound sales calls to prospective customers <br>• Negotiate deal terms and close transactions <br>• Maintain sales records and hit monthly revenue goals <br> <br>REQUIREMENTS: <br>• Prior sales experience in a call center or telesales environment <br>• Strong persuasive ability and target-focused attitude <br> <br>BENEFITS: <br>• Solid Fixed Base Salary guaranteed <br>• Unlimited Commission % on total delivered sales <br>• Official NSSF Enrollment

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Key Responsibilities:</b></p><ul><li>Manage and support SAP ERP.</li><li>Maintain IT infrastructure, networks, Microsoft 365, and provide end-user support.</li><li>Coordinate with ERP consultants and IT vendors.</li><li>Ensure system security, backups, and business continuity.</li><li>Support digital transformation and process improvement initiatives.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Requirements:</b></p><ul><li>Bachelor's degree in Computer Science, Information Technology, or a related field.</li><li>Minimum 3 years of relevant experience.</li><li>SAP ERP experience is highly preferred.</li><li>Strong knowledge of networking, Microsoft 365, and IT infrastructure.</li><li>Experience in the manufacturing/FMCG sector is a plus.</li></ul><p>Location: Bchamoun, Lebanon</p></div>

<p>A leading company needs an organized and fast-acting Dispatcher to manage daily routes, talk with drivers, and fix road issues quickly, making deliveries arrive on time.</p><p>Duties:</p><ul><li>Assign daily loads and plan the best routes for drivers.</li><li>Track shipments and give regular updates to clients.</li><li>Solve driver problems on the road, such as delays or truck trouble.</li><li>Keep clean records of all trips and work hours.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Good communication and phone skills.</p><p>Ability to stay calm when things get busy.</p><p>Basic computer skills and map knowledge.</p><p>Past dispatch or office work is a big plus.</p>

SCOPE OF THE JOB: <br> <br>The Customer Service Representative is responsible for providing highest level of Customer Service standards, in order to ensure customers loyalty & retention, and therefore to foster Mike Sport’s image. <br> <br>KEY RESPONSIBILITIES: <br> <br>- Identify customer's complaints by determining the cause of the problems and providing appropriate solutions in order to properly close the case within the agreed on time frame. <br>- Identify clients’ needs and report them in order to achieve high level of customer satisfaction. <br>- Maintain sustainable relationships of trust through open and interactive communication with our customers. <br>- Provide accurate, valid and complete information by using the right methods/tools. <br>- Maintain proper documentation of all customers’ complaints and interactions, on daily basis in a way to ensure accuracy in all needed reports. <br>- Follow communication procedures, guidelines and policies. <br>- Handle the creation and maintain loyalty cards, based on Mike Sport policy, for both employees and customers. <br>- Possess strong product knowledge, in order to respond to all customers inquires. <br>- Follow up closely with After Sales Maintenance team, on all repairing items. <br>- Coordinate with the Customer Service department in all customers’ customization requests in terms of printing, restringing, waxing, tailoring etc… <br>- Support in handling the cash register systems and sales transactions & ensure cash policies and procedures are well implemented. <br>- Perform other duties that are aligned & related to the job scope. <br> <br>JOB REQUIREMENTS: <br> <br>- Education: High School degree. <br>- Experience: 0 to 1 year experience in customer service field. <br>- Linguistic Skills: Advanced in written & spoken English and Arabic, French is a plus. <br>- Computer Skills: Advanced knowledge in MS Office, Illustrator knowledge is a plus

Location : Zouk Mikael <br> <br>A Leading Jewelry brand is looking for a female officer in Production who is responsible for overseeing service processes, maintaining service quality, and supporting team development. <br> <br>Role: <br>- Receive a repair bag with a serial number, number of items and the weight of items. <br>- Check the weight and the transfer out items sent from the Branches <br>- Sign one copy for the driver and receive the transfer on dolphin. <br>- Handle it to goldsmith to repair the items <br>- An assembly should be done then handle it to polish. <br>- Final inspection. <br>- Transfer out to branches and closing on project management the repair finished items. <br>- Receive a transfer out from purchases and returns to warehouse (kaser gold). <br>- Check and sign the transfer. <br>- Check if the items are already created if not, create an item code by gram and piece then do assembly. <br>- Order from the laser cut quantity of logo for items. <br>- A transfer between warehouses should be done <br>- Receive the items from Goldsmith. <br>- Sign for them the weight received with stock controller then an assembly with the weight difference should be done accordingly. <br>- Final inspection <br>- Transfer out to branches <br>- Labeling. <br>- Photo shooting the new items. <br> <br>Skills and Qualifications <br>- Bachelor’s degree in Business, Customer Service, or a related field <br>- Minimum 5 years’ experience in customer service, including 2 years in a supervisory role <br>- Strong problem-solving and communication skills <br>- Good understanding of warranty management and service logistics <br>- Experience using CRM systems and service management tools <br>- Ability to manage time, prioritize tasks, and lead a team under pressure <br>- Fluent in English and Arabic; French is a plus

o Greet, welcome and direct clients to the correct department. <br>o Provide general clerical support including mailing, scanning, faxing and copying to management and colleagues. <br>o Answer telephone calls, take messages and forward calls to the appropriate person. <br>o Respond to clients’ inquiries and handling complaints. <br>o File, copy, maintain and update client database. <br>o Manage both digital and hardcopy filing. <br>o Print and prepare documents including offers and contracts. <br>o Coordinate with different department. <br>o Follow up with technicians on a daily basis. <br>o Liaise with departments and technicians and provide reports about their daily work. <br>o Any tasks that will be assigned by the management

Key Responsibilities: <br> <br>Handle incoming and outgoing calls professionally. <br>Take and manage customer orders, reservations, and inquiries. <br>Provide excellent customer service and handle complaints efficiently. <br>Coordinate with the kitchen, service team, and delivery drivers to ensure smooth order processing. <br>Promote menu items, offers, and specials through upselling. <br>Maintain accurate customer and order records. <br>Stay updated on menu items, pricing, availability, and promotions. <br>Requirements: <br> <br>Excellent communication and customer service skills. <br>Strong organizational and multitasking abilities. <br>Ability to work under pressure in a fast-paced environment. <br>Professional, positive, and team-oriented attitude. <br>Previous call center or customer service experience is a plus

Responsibilities: <br>1. Install and configure computer hardware operating systems and applications. <br>2. Monitor and maintain computer systems and networks. <br>3. Help set up systems and resolve issues. <br>4. Troubleshoot system and network problems, diagnosing and solving hardware or software faults. <br>5. Provide support including procedural documentation and relevant reports. <br>6. Support the rollout of new applications. <br>7. Conduct electrical safety checks on computer equipment. <br> <br>Requirements: <br>1. Good oral and written communication skills. <br>2. 2 – 5 years of experience. <br>3. Bachelor degree in MIS or Computer Science. <br>4. Knowledge of IT related processes

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Description<br><p><strong>Job Overview</strong></p><br><p>As an F&amp;B Associate, you play a crucial role in ensuring exceptional guest experiences by providing efficient and friendly food and beverage service. Your responsibilities include taking orders, serving meals, and maintaining a clean and organized dining environment. You will collaborate with team members to deliver high-quality service and contribute to the overall success of the F&amp;B operations .</p><br><p><strong>Key Job Responsibilities</strong>&nbsp;</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Greet and welcome guests in a friendly and professional manner.&nbsp;</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Take customer orders, answer questions, and make menu recommendations.&nbsp;</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Relay orders to the kitchen and ensure accurate and timely delivery of food and beverages.&nbsp;</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Serve meals and drinks in accordance with established standards and presentation guidelines.&nbsp;</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Handle guest inquiries, concerns, and requests promptly and courteously.&nbsp;</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Maintain a clean and organized dining area, including setting up tables and clearing dishes.&nbsp;</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Collaborate with kitchen and the F&amp;B team to ensure smooth coordination of service.&nbsp;</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Upsell menu items and promote special promotions to enhance the guest experience.&nbsp;</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Process customer payments and handle cash transactions accurately.&nbsp;</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Follow hygiene and safety guidelines to ensure a clean and safe working environment.&nbsp;</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Assist in restocking and replenishing supplies as needed.&nbsp;</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Work collaboratively with team members to achieve overall F&amp;B goals and guest satisfaction.</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Uphold environmental, health, and safety standards in alignment with organizational policies.</p><br><p>·&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Adhere to the company’s environmental, health, and safety procedures and policies.&nbsp;</p><br><p>Submit Your CV: [email&nbsp;protected]</p><br><br><br> </div>