Jobs For Faculty Of Commerce Graduates English in Lebanon

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Manage daily e-commerce operations, orders, website updates, and deliveries.</p><p>Support marketing campaigns, promotions, and customer communications.</p><p>Handle customer service inquiries via phone and WhatsApp.</p><p>Maintain CRM, loyalty, IMEI, and warranty records.</p><p>Coordinate promotional activities across branches.</p><p>Prepare reports and follow up on operational tasks.</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>Bachelor’s degree in Business, Marketing, E-Commerce, or related field.</p><p>2–4 years of relevant experience.</p><p>Strong Excel and reporting skills.</p><p>Experience with ERP/POS and e-commerce systems is preferred.</p><p>Strong communication, organization, and problem-solving skills.</p><p>Fluent in Arabic and English.</p></div>

???? We’re Growing Our Marketing Team! <br> <br>As GRACE INVESTMENTS continues to grow, we’re expanding our Marketing team and looking for a creative and detail-oriented Marketing Coordinator to join us. <br> <br>The role will support our day-to-day marketing activities, with a strong focus on content creation, copywriting, social media management, community engagement, e-commerce content, and digital communications. <br> <br>Key Responsibilities <br>- Create and proofread engaging content for social media, campaigns, newsletters, product listings, and digital communications. <br>- Coordinate and manage social media content across Instagram, Facebook, LinkedIn, and other relevant platforms, including community engagement and audience feedback. <br>- Maintain and update e-commerce product listings and ensure accurate, consistent product information. <br>- Develop and coordinate newsletters and other digital marketing communications. <br>- Maintain consistency in brand tone, messaging, and communication across channels. <br>- Support marketing campaigns, content calendars, deadlines, and coordination with internal teams and external partners. <br> <br>What We’re Looking For <br>- Bachelor’s degree in Marketing, Communications, Journalism, or a related field. <br>- 1–2 years of relevant experience. <br>- Excellent English writing, editing, and proofreading skills. <br>- Hands-on experience with social media platforms and content management. <br>- Strong creativity, organization, attention to detail, and communication skills. <br>- Familiarity with Canva, SEO, e-commerce platforms, and social media scheduling tools is an advantage. <br> <br>???? Location: Ashrafieh, Lebanon <br> <br>If you’re passionate about content, social media, and digital marketing and want to be part of a growing Marketing team, we’d love to hear from you!

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Aspire Software is looking for a Finance and System ERP Integration Lead - to join our team in Lebanon.<br> Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals.<br> By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.<br> About the Role The Finance Integrations Lead plays a key leadership role in onboarding newly acquired companies onto Valsoft’s centralized Oracle NetSuite ERP and connected financial tools.<br> This individual is responsible for owning and executing complete migration projects, from discovery to post-go-live, with minimal oversight.<br> Reporting directly to the Group Head of Finance, the Finance Integrations Lead ensures the successful transition of legacy ERP systems and financial operations into the group-standard environment, maintaining data integrity, compliance, and alignment with Valsoft’s global finance processes.<br> Key Responsibilities: Lead end-to-end migration projects for newly acquired companies, including legacy ERP data migration and system configuration.<br> Conduct discovery sessions to understand current-state processes and design future-state configurations within Oracle NetSuite and connected tools.<br> Create and manage project plans, timelines, risks, and deliverables, ensuring on-time and high-quality execution.<br> Coordinate the migration of chart of accounts, vendors, customers, transactions, and ledger balances from legacy ERPs into NetSuite.<br> Lead configuration and deployment of core modules within NetSuite (e.<br>g., GL, AP, AR, Fixed Assets, Bank Recs, etc.<br>). Standardize financial processes across acquired entities to align with group policies and reporting standards.<br> Collaborate with accounting and finance teams to ensure business readiness for go-live and support month-end close activities post-migration.<br> Serve as the primary point of contact for project stakeholders, including acquired company finance teams, internal technical resources, and group leadership.<br> Present regular updates and recommendations to the Group finance and senior leadership.<br> Document system configurations, process flows, and migration procedures for knowledge transfer and audit purposes.<br> Contribute to the refinement of deployment methodologies and onboarding playbooks to drive scalability and efficiency.<br> Bachelor’s degree in Accounting, Finance, Information Systems, or a related field.<br> CPA designation is a strong asset.<br> 4+ years of experience in ERP migration, financial systems implementation, or post-merger integration.<br> Hands-on experience with Oracle NetSuite (or equivalent ERP) including system configuration and data migration.<br> Strong understanding of finance and accounting processes including multi-entity, intercompany, consolidation, and reporting structures.<br> Proven ability to manage complex projects independently and communicate effectively with both technical and non-technical stakeholders.<br> Detail-oriented with excellent analytical and organizational skills.<br> Nice To Have: Experience with enterprise integration platforms or middleware.<br> Knowledge of EDI (AS2/OpenAS2) and e-commerce integrations (punchouts, order feeds, inventory updates).<br> Familiarity with monitoring/logging tools (e.<br>g., ELK, Kibana, Papertrail).<br> Experience automating operational tasks and system maintenance.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Aspire Software is looking for a Finance Integration Lead - to join our team in Lebanon.<br> Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals.<br> By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.<br> About the Role The Finance Integrations Lead plays a key leadership role in onboarding newly acquired companies onto Valsoft’s centralized Oracle NetSuite ERP and connected financial tools.<br> This individual is responsible for owning and executing complete migration projects, from discovery to post-go-live, with minimal oversight.<br> Reporting directly to the Group Head of Finance, the Finance Integrations Lead ensures the successful transition of legacy ERP systems and financial operations into the group-standard environment, maintaining data integrity, compliance, and alignment with Valsoft’s global finance processes.<br> Key Responsibilities: Lead end-to-end migration projects for newly acquired companies, including legacy ERP data migration and system configuration.<br> Conduct discovery sessions to understand current-state processes and design future-state configurations within Oracle NetSuite and connected tools.<br> Create and manage project plans, timelines, risks, and deliverables, ensuring on-time and high-quality execution.<br> Coordinate the migration of chart of accounts, vendors, customers, transactions, and ledger balances from legacy ERPs into NetSuite.<br> Lead configuration and deployment of core modules within NetSuite (e.<br>g., GL, AP, AR, Fixed Assets, Bank Recs, etc.<br>). Standardize financial processes across acquired entities to align with group policies and reporting standards.<br> Collaborate with accounting and finance teams to ensure business readiness for go-live and support month-end close activities post-migration.<br> Serve as the primary point of contact for project stakeholders, including acquired company finance teams, internal technical resources, and group leadership.<br> Present regular updates and recommendations to the Group finance and senior leadership.<br> Document system configurations, process flows, and migration procedures for knowledge transfer and audit purposes.<br> Contribute to the refinement of deployment methodologies and onboarding playbooks to drive scalability and efficiency.<br> Bachelor’s degree in Accounting, Finance, Information Systems, or a related field.<br> CPA designation is a strong asset.<br> 4+ years of experience in ERP migration, financial systems implementation, or post-merger integration.<br> Hands-on experience with Oracle NetSuite (or equivalent ERP) including system configuration and data migration.<br> Strong understanding of finance and accounting processes including multi-entity, intercompany, consolidation, and reporting structures.<br> Proven ability to manage complex projects independently and communicate effectively with both technical and non-technical stakeholders.<br> Detail-oriented with excellent analytical and organizational skills.<br> Nice To Have: Experience with enterprise integration platforms or middleware.<br> Knowledge of EDI (AS2/OpenAS2) and e-commerce integrations (punchouts, order feeds, inventory updates).<br> Familiarity with monitoring/logging tools (e.<br>g., ELK, Kibana, Papertrail).<br> Experience automating operational tasks and system maintenance.<br></span> </div>

Company Description - Software Solutions is a leading provider of software and IT solutions with over 35 years of experience, serving clients in Lebanon, Saudi Arabia, Qatar, and across the MENA region. Supported by a team of more than 200 professionals, the company delivers high-quality, integrated solutions that streamline business processes and enable digital transformation. The company offers a wide range of products, including ERP systems with HR and payroll modules, specialized payroll and school systems, POS, e-commerce platforms, mobile sales automation, and warehouse management solutions. The company maintains strong partnerships with global technology leaders such as SAP, Microsoft, LS Retail, Odoo, and others, ensuring access to advanced tools and best practices. With a robust project management approach, the company focuses on seamless implementation and tailored solutions that help organizations grow and operate more efficiently. <br> <br>Role Description The Senior Full Stack Developer is a full-time, on-site role based in Ras Beirut. This role is responsible for designing, developing, and maintaining robust web and mobile applications that power the company's software solutions. Day-to-day tasks include architecting scalable backend systems, developing responsive frontend interfaces, integrating third-party APIs, optimizing database performance, and collaborating with product managers and business analysts to translate requirements into technical solutions. The developer works on the complete software development lifecycle, from initial design and development through testing, deployment, and maintenance. The role also involves mentoring junior developers, conducting code reviews, identifying and implementing performance improvements, and contributing to the continuous evolution of the company's technology stack and development practices. <br> <br>Qualifications <br> <br> <br> <br> Candidates should possess strong expertise in full stack web development, including proficiency in both frontend and backend technologies. <br> Candidates should possess advanced knowledge of backend frameworks and languages such as Python, Node.js, Java, or similar, with experience building scalable APIs and microservices. <br> Candidates should possess advanced knowledge of frontend technologies including HTML5, CSS3, JavaScript, and modern frameworks such as React, Vue.js, or Angular. <br> Candidates should possess robust database design and optimization skills, with hands-on experience in relational databases such as MySQL, PostgreSQL, and NoSQL solutions. <br> Candidates should possess solid understanding of software architecture patterns, design principles, and best practices for building maintainable and scalable applications. <br> Bachelor's degree in Computer Science, Software Engineering, Information Systems, or a related technical field. <br> Minimum 5 years of professional experience in full stack web development or similar roles. <br> Experience with version control systems such as Git and familiarity with CI/CD pipelines and DevOps practices. <br> Strong problem-solving skills and the ability to debug complex technical issues efficiently. <br> Experience with cloud platforms such as AWS, Google Cloud, or Azure is an advantage. <br> Ability to work collaboratively in cross-functional teams and communicate technical concepts effectively to non-technical stakeholders. <br> Demonstrated ability to mentor junior developers and contribute to team knowledge sharing and professional growth

<p><b>Main Responsibilities:</b></p><ul><li>Coordinate daily customer and sales orders from receipt through preparation and delivery.</li><li>Follow up on deliveries, collections, returns, and pending orders.</li><li>Coordinate with stock, sales representatives, drivers, and logistical partners.</li><li>Prepare and follow up on sales orders, invoices, and operational documentation.</li><li>Maintain accurate ERP and system information.</li><li>Organize daily schedules, routings, priorities, and deadlines.</li><li>Support e-commerce operations, including online orders, pricing, product information, and website updates.</li><li>Prepare daily and weekly operational reports.</li><li>Proactively follow up on operational issues until they are fully resolved.</li><li>Support continuous improvement of procedures, workflows, automation, and digital systems.</li></ul><p>Why Join Us?</p><ul><li>Growth: Clear potential to progress from Operations Coordinator to Operations Manager based on performance and ability to take on greater responsibility.</li><li>Exposure: Hands-on involvement across operations, logistics, sales, e-commerce, and business systems.</li><li>Learning: Opportunity to develop skills in ERP, automation, e-commerce, and AI-enabled business tools.</li><li>Environment: Join a growing entrepreneurial company where initiative and ideas are valued.</li></ul><p>Schedule: Monday to Friday 8-5:30 and Saturdays 8-1 and Expos when needed</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Experience: 3+ years of relevant experience in operations, administration, logistics, e-commerce, or a related field.</li><li>Highly organized, proactive, and able to manage multiple priorities, deadlines, and follow-ups.</li><li>Strong sense of initiative, ownership, accountability, and problem-solving.</li><li>Comfortable coordinating between sales, stock, logistics, customers, drivers, and management.</li><li>Experience with ERP systems, Excel, and digital management tools.</li><li>Previous experience with e-commerce platforms and online order management is a strong plus.</li><li>Comfortable working in a startup / SME environment where responsibilities evolve and initiative is expected.</li><li>Open to learning and working with AI tools, automation, and AI-adaptable business systems.</li><li>Strong communication skills in Arabic and English.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are seeking a highly experienced and entrepreneurial <b>E-Commerce Launch Manager</b> to lead our company's expansion into the digital retail space. This is a foundational role where you will be responsible for introducing our brand to the world. You will spearhead our entry into global marketplaces—specifically establishing our presence on Amazon UAE and Amazon USA from scratch—and lead the creation of our own independent online store on platforms like Shopify. If you know how to build, launch, and scale an e-commerce presence from day one, we want you to lead our digital growth.</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Proven Track Record:</b> Must have deep, demonstrable knowledge and hands-on experience in the e-commerce field. We are looking for someone with a proven history of successfully launching and scaling brands on Amazon (USA/UAE) and Shopify from scratch.</p><p><br></p><p><b> English Knowledge :</b> Spoken and written . You must be able to write, compelling product copy, communicate effectively with international platform support (Amazon/Shopify), and engage with a global customer base</p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p><strong><u>About Our Client</u></strong></p><br><p>Our client operates growing e-commerce brands serving customers in Lebanon, with plans to expand further across the GCC and launch a new clothing brand.</p><br><p>The business values reliable people who take ownership, learn quickly, and remain professional under pressure. As the brands grow, high-performing team members will have opportunities to expand their responsibilities across multiple products and markets.</p><br><br>Job Description<br><p>Great customer service does more than answer questions. It builds trust, protects revenue, and turns first-time buyers into loyal customers.</p><br><p>Our client is looking for a customer-focused professional in Lebanon who can take ownership of daily customer interactions and order operations across growing e-commerce brands. If you know Shopify, communicate confidently in Arabic, English, and French, and stay composed when things get busy, this could be your path toward a senior customer service leadership role.</p><br><p><u><strong>Why This Opportunity Matters</strong></u></p><br><p>You’ll be at the center of the customer journey, supporting shoppers from their first message through order fulfillment and post-purchase follow-up. Your work will directly influence customer satisfaction, completed orders, product reviews, and repeat business.</p><br><p>This is not a role where you simply respond to messages. You’ll help recover cancelled orders, identify upselling opportunities, coordinate with delivery partners, and keep essential customer and order information accurate.</p><br><p>Strong performance will be recognized with additional earning potential and a clear path toward greater responsibility.<br> &nbsp;</p><br><p><u><strong>What You’ll Own</strong></u></p><br><p>In this role, you will:</p><br><ul><li>Manage customer conversations on WhatsApp with professionalism, empathy, and speed.</li><li>Process customer orders accurately and ensure all required information is complete.</li><li>Follow up with fulfillment and delivery partners regarding cancelled orders.</li><li>Speak with customers to understand cancellation reasons and recover orders whenever possible.</li><li>Maintain accurate customer and order records in shared Google Sheets.</li><li>Make outbound calls to request product reviews and explore relevant upselling opportunities.</li><li>Collect customer feedback that helps strengthen trust in the brands and improve the customer experience.</li><li>Moderate comments on social media advertisements while protecting a professional brand image.</li><li>Provide dependable administrative support and handle additional virtual assistant tasks as business needs evolve.</li></ul><p>Your success will be measured by the quality of your customer interactions, the accuracy of your work, your ability to support order targets, and the ownership you bring to daily operations.</p><br><br>Qualifications<br><p><u><strong>What Makes You Successful</strong></u></p><br><p>You’ll thrive in this role if you are a Lebanese national currently based in Lebanon and a native Arabic speaker with a very good command of both English and French.</p><br><p>Previous customer service experience with e-commerce brands in Lebanon is required, including hands-on experience using Shopify. You should also be comfortable working with CRM systems, Microsoft Excel, and Google Sheets.</p><br><p>Because phone communication is an important part of the role, you’ll need to be comfortable and confident speaking with customers, requesting reviews, handling objections, and introducing relevant upselling opportunities.</p><br><p>You’ll be especially successful if you:</p><br><ul><li>Communicate politely and professionally, including during difficult customer interactions.</li><li>Stay calm, organized, and focused when order volumes or customer demands increase.</li><li>Show empathy while remaining clear and solution-oriented.</li><li>Learn new processes quickly and apply feedback.</li><li>Work with discipline and reliability without needing constant follow-up.</li><li>Take initiative instead of waiting for every next step to be assigned.</li><li>Are serious about building a long-term career in customer service and e-commerce operations.</li></ul><p>Additional training will be provided when needed, but motivation, professionalism, and accountability must come from you.</p><br><br>Additional Information<br><p><u><strong>What’s In It for You</strong></u></p><br><p>This is a full-time opportunity with a base salary of <strong>$250 to $350 per month</strong>, plus performance bonuses for orders completed above the defined target. Each additional qualifying order above the threshold earns an extra bonus.</p><br><p>Working hours are <strong>9:00 AM to 6:00 PM</strong>, including a <strong>two-hour break</strong>.</p><br><p>More importantly, the role offers a clear progression path. Strong performers who consistently meet targets, demonstrate ownership, and support the wider operation can advance into a <strong>Senior Customer Service</strong> or <strong>Head of Customer Service</strong> position.</p><br><p>As the business expands, your responsibilities may grow across our client’s operations in Lebanon and the GCC, as well as the upcoming clothing brand. This creates meaningful exposure to multi-brand customer service, regional e-commerce operations, and team leadership.</p><br><p><u><strong>Ready to Take Ownership?</strong></u></p><br><p>If you’re looking for a role where your communication skills can directly influence customer loyalty, revenue, and business growth, this is your opportunity.</p><br><p>Apply if you have the required e-commerce and Shopify experience, enjoy solving customer problems, and are ready to grow from a front-line customer service professional into a future leader.</p><br><br><br> </div>

<p><h4>Great customer service does more than answer questions</h4> <p>It builds trust, protects revenue, and turns first-time buyers into loyal customers.</p> <p>Our client is looking for a customer-focused professional in Lebanon who can take ownership of daily customer interactions and order operations across growing e-commerce brands. If you know Shopify, communicate confidently in Arabic, English, and French, and stay composed when things get busy, this could be your path toward a senior customer service leadership role.</p> <h4>Why this opportunity matters</h4> <p>You’ll be at the center of the customer journey, supporting shoppers from their first message through order fulfillment and post-purchase follow-up. Your work will directly influence customer satisfaction, completed orders, product reviews, and repeat business.</p> <p>This is not a role where you simply respond to messages. You’ll help recover cancelled orders, identify upselling opportunities, coordinate with delivery partners, and keep essential customer and order information accurate.</p> <p>Strong performance will be recognized with additional earning potential and a clear path toward greater responsibility.</p> <h4>About our client</h4> <p>Our client operates growing e-commerce brands serving customers in Lebanon, with plans to expand further across the GCC and launch a new clothing brand.</p> <p>The business values reliable people who take ownership, learn quickly, and remain professional under pressure. As the brands grow, high-performing team members will have opportunities to expand their responsibilities across multiple products and markets.</p> <h4>What you’ll own</h4> <p>In this role, you will:</p> <ul> <li>Manage customer conversations on WhatsApp with professionalism, empathy, and speed.</li> <li>Process customer orders accurately and ensure all required information is complete.</li> <li>Follow up with fulfillment and delivery partners regarding cancelled orders.</li> <li>Speak with customers to understand cancellation reasons and recover orders whenever possible.</li> <li>Maintain accurate customer and order records in shared Google Sheets.</li> <li>Make outbound calls to request product reviews and explore relevant upselling opportunities.</li> <li>Collect customer feedback that helps strengthen trust in the brands and improve the customer experience.</li> <li>Moderate comments on social media advertisements while protecting a professional brand image.</li> <li>Provide dependable administrative support and handle additional virtual assistant tasks as business needs evolve.</li> </ul> <p>Your success will be measured by the quality of your customer interactions, the accuracy of your work, your ability to support order targets, and the ownership you bring to daily operations.</p> <h4>Requirements</h4> <h4>What makes you successful</h4> <p>You’ll thrive in this role if you are a Lebanese national currently based in Lebanon and a native Arabic speaker with a very good command of both English and French.</p> <p>Previous customer service experience with e-commerce brands in Lebanon is required, including hands-on experience using Shopify. You should also be comfortable working with CRM systems, Microsoft Excel, and Google Sheets.</p> <p>Because phone communication is an important part of the role, you’ll need to be comfortable and confident speaking with customers, requesting reviews, handling objections, and introducing relevant upselling opportunities.</p> <p>You’ll be especially successful if you:</p> <ul> <li>Communicate politely and professionally, including during difficult customer interactions.</li> <li>Stay calm, organized, and focused when order volumes or customer demands increase.</li> <li>Show empathy while remaining clear and solution-oriented.</li> <li>Learn new processes quickly and apply feedback.</li> <li>Work with discipline and reliability without needing constant follow-up.</li> <li>Take initiative instead of waiting for every next step to be assigned.</li> <li>Are serious about building a long-term career in customer service and e-commerce operations.</li> </ul> <p>Additional training will be provided when needed, but motivation, professionalism, and accountability must come from you.</p> <h4>Benefits</h4> <h4>What’s in it for you</h4> <p>This is a full-time opportunity with a base salary of $250 to $350 per month, plus performance bonuses for orders completed above the defined target. Each additional qualifying order above the threshold earns an extra bonus.</p> <p>Working hours are 9:00 AM to 6:00 PM, including a two-hour break.</p> <p>More importantly, the role offers a clear progression path. Strong performers who consistently meet targets, demonstrate ownership, and support the wider operation can advance into a Senior Customer Service or Head of Customer Service position.</p> <p>As the business expands, your responsibilities may grow across our client’s operations in Lebanon and the GCC, as well as the upcoming clothing brand. This creates meaningful exposure to multi-brand customer service, regional e-commerce operations, and team leadership.</p> <h4>Ready to take ownership?</h4> <p>If you’re looking for a role where your communication skills can directly influence customer loyalty, revenue, and business growth, this is your opportunity.</p> <p>Apply if you have the required e-commerce and Shopify experience, enjoy solving customer problems, and are ready to grow from a front-line customer service professional into a future leader.</p></p><p></p>

<p>We are looking for an Online Sales Specialist for a well-known F&amp;B company based in Choueifat to drive online sales growth across digital platforms while ensuring a strong customer experience and improving conversion rates.</p><p>Key Responsibilities:</p><ul><li>Manage and optimize product listings across websites, marketplaces &amp; social media</li><li>Monitor online sales performance and prepare reports through online channels</li><li>Coordinate online campaigns and promotions with the marketing team</li><li>Handle online customer inquiries and orders</li><li>Analyze competitors and identify opportunities to grow online sales</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Business Administration, Marketing, or a related field</p><p>1 3 years of experience in online sales, e-commerce, or digital platforms</p><p>Fluent in Arabic &amp; English</p><p>Knowledge of Excel and e-commerce platforms such as Shopify or WooCommerce</p>

<p>Key Responsibilities - Create and proofread engaging content for social media, campaigns, newsletters, product listings, and digital communications. - Coordinate and manage social media content across Instagram, Facebook, LinkedIn, and other relevant platforms, including community engagement and audience feedback. - Maintain and update e-commerce product listings and ensure accurate, consistent product information. - Develop and coordinate newsletters and other digital marketing communications. - Maintain consistency in brand tone, messaging, and communication across channels. - Support marketing campaigns, content calendars, deadlines, and coordination with internal teams and external partners.</p><p><strong>Desired Candidate Profile</strong></p><p>What We re Looking For - Bachelor s degree in Marketing, Communications, Journalism, or a related field. - 1 2 years of relevant experience. - Excellent English writing, editing, and proofreading skills. - Hands-on experience with social media platforms and content management. - Strong creativity, organization, attention to detail, and communication skills. - Familiarity with Canva, SEO, e-commerce platforms, and social media scheduling tools is an advantage.</p>

<p>A well-established company is looking to recruit a motivated and commercially driven E-Commerce Specialist to support the growth and development of its digital sales channels.</p><p>The successful candidate will be responsible for managing online sales activities across digital platforms, ensuring strong product visibility and availability, supporting online campaigns and promotions, and contributing to an excellent customer experience and improved sales conversion.</p><p>Key Responsibilities</p><ul><li>Manage and regularly update product listings across online sales platforms, including websites, marketplaces, and relevant digital channels.</li><li>Ensure product availability by coordinating closely with Supply Chain and Inventory teams.</li><li>Optimize product information, descriptions, images, pricing, and other online content to improve visibility and conversion.</li><li>Handle online customer inquiries, orders, and complaints in a professional and timely manner.</li><li>Monitor daily and weekly online sales performance and prepare accurate sales and performance reports.</li><li>Coordinate with the Marketing team in the execution of online campaigns, promotions, and advertisements.</li><li>Ensure the proper implementation of online promotions, discounts, and special offers.</li><li>Monitor competitor activities, pricing, promotions, and market trends to identify opportunities for sales growth.</li><li>Monitor website and application performance and recommend improvements that enhance the customer experience and online sales results.</li><li>Contribute to the continuous development and growth of the company's online sales channels.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Qualifications &amp; Experience</p><ul><li>Bachelor's degree in Business Administration, Marketing, or a related field.</li><li>1 3 years of relevant experience in online sales, e-commerce, digital platforms, or a similar role.</li><li>Experience within the FMCG, retail, distribution, or consumer goods sector is considered an advantage.</li><li>Good command of Arabic and English.</li><li>Strong knowledge of Microsoft Office, particularly Excel.</li><li>Familiarity with e-commerce platforms such as Shopify, WooCommerce, or similar platforms.</li><li>Basic knowledge of digital marketing tools is an advantage.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>JOB DUTIES</b>:</p><p>Financial Analysis &amp; Reporting </p><p>• Analyze and consolidate management information for the management team, ensuring deadlines are met. </p><p>Provide detailed variance analysis versus budget to explain business performance </p><p>• Prepare business results analysis (NCA/CDC) and share insights with commercial teams</p><p> • Generate monthly MAMBO reports and ensure accuracy in REMCO reporting at both legal entity and CO station levels.</p><p> Actively participate in monthly closing and preparation of affiliate results (FICO gap, PCA entries, VC, OPEX, provisions) </p><p><br></p><p>Tools, Systems &amp; Procedures</p><p> • Manage and maintain SAP setup (cost center hierarchy, allocation cycles, etc.) </p><p>• Participate in the implementation of new tools and procedures, particularly in reporting and management control </p><p>• Update controlling policies and procedures in compliance with group guidelines and adapted to affiliate-specific requirements </p><p><br></p><p>Decision Support &amp; Business Partnering </p><p>• Propose methods and elements to assist business units in their decision-making </p><p>• Actively contribute to BU, PC &amp; LTP exercises, ensuring accurate data collection from stakeholders </p><p>• Report OPEX spending by type of expenditure for each budget owner and lead OPEX one-on-one sessions and committees </p><p><br></p><p>Cost Control &amp; Compliance </p><p>• Develop and promote a culture of cost control and reduction, implementing effective strategies</p><p> • Control and approve spending in line with accounting rules, business allocations, and budget frameworks </p><p>• Perform monthly controls on MAP, non-merchandise stocks, stock effects, and COS analysis (including vessel conditions). </p><p>• Ensure compliance in expense claims payments, aligned with affiliate guidelines</p><p><br></p><p> Continuous Improvement </p><p>• Identify and propose areas for improvement in management control processes </p><p>• Actively contribute to efficiency initiatives, enhancing reporting accuracy, cost management, and decision support&nbsp;</p><p><br></p><p><b>QUALIFICATIONS: </b></p><p>• Bachelor’s degree in finance or equivalent master's degree is a plus </p><p>• CMA certificate is highly recommended </p><p>• Minimum of 6 to 8 years of experience in corporate finance, with at least 2 years focused on financial </p><p>• Languages: Arabic and English (French is a plus)</p><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>• Soft skills: Communication and Negotiation</p><p>• Hard skills: <b>SAP is a requirement</b>, very good command of EXCEL </p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Description Sohlat is looking for a highly analytical and results-driven Senior Conversion Rate Optimization (CRO) Specialist with strong experience in the Saudi Arabian market .<br> The Senior CRO Specialist will be responsible for improving conversion performance across client websites, landing pages, e-commerce platforms, and digital funnels.<br> The role will focus on analyzing user behavior, identifying conversion barriers, developing data-driven hypotheses, and leading structured experimentation programs to improve lead generation, customer acquisition, sales, and overall digital performance.<br> The ideal candidate combines strong analytical capabilities with a solid understanding of UX/UI, performance marketing, user behavior, and experimentation.<br> Key Responsibilities Develop and lead CRO strategies across multiple client websites, landing pages, and digital campaigns.<br> Analyze user behavior, website performance, customer journeys, and conversion funnels to identify optimization opportunities.<br> Build and manage structured A/B testing and experimentation roadmaps .<br> Develop hypotheses based on quantitative and qualitative data.<br> Conduct A/B tests, multivariate tests, usability tests, and other experimentation initiatives.<br> Analyze test results and translate findings into clear business recommendations.<br> Optimize landing pages for paid media campaigns to improve conversion rates, CPL, CPA, ROAS, and lead quality.<br> Improve e-commerce funnels, including product pages, category pages, cart, checkout, and post-purchase journeys.<br> Identify friction points, drop-off areas, and usability issues across customer journeys.<br> Use heatmaps, session recordings, funnel analysis, and behavioral analytics to understand user behavior.<br> Work closely with UX/UI designers to improve page structure, messaging, layouts, CTAs, forms, and overall user experience.<br> Collaborate with developers to ensure CRO recommendations and experiments are implemented correctly.<br> Partner with Performance Marketing, SEO, Content, Creative, and Account Management teams to align CRO initiatives with client objectives.<br> Set up and validate conversion tracking, events, funnels, and measurement frameworks.<br> Develop CRO dashboards and regularly report performance, findings, and recommendations to internal teams and clients.<br> Present CRO strategies, experiment results, and optimization recommendations to clients and senior stakeholders.<br> Stay updated on digital behavior, e-commerce trends, and conversion best practices within the Saudi market .<br> Paid Time Off Training &amp; Development Performance Bonus 5+ years of hands-on experience in Conversion Rate Optimization, Growth Marketing, Digital Analytics, or Performance Marketing.<br> Proven experience working with the Saudi Arabian market , with a strong understanding of local customer behavior, digital trends, and online purchasing patterns.<br> Strong practical experience with A/B testing, multivariate testing, experimentation frameworks, and hypothesis development .<br> Advanced proficiency with tools such as: Google Analytics 4 (GA4) Google Tag Manager (GTM) Microsoft Clarity Hotjar Mixpanel VWO Optimizely AB Tasty or similar experimentation platforms Strong understanding of conversion funnels, UX/UI principles, customer journey mapping, and landing-page optimization .<br> Proven experience optimizing both lead-generation and e-commerce websites .<br> Demonstrated ability to deliver measurable improvements in conversion rate, CPA, CPL, ROAS, revenue, or lead quality.<br> Strong analytical skills with the ability to work with complex datasets and translate findings into actionable recommendations.<br> Experience working closely with designers, developers, performance marketers, and content teams.<br> Strong understanding of paid media landing-page optimization.<br> Ability to manage multiple CRO projects and client accounts simultaneously within an agency environment.<br> Excellent communication, presentation, and stakeholder-management skills.<br> Strong Arabic and English communication skills.<br> Preferred Qualifications Previous experience working within a digital marketing or advertising agency in Saudi Arabia .<br> Experience managing CRO programs for multiple clients simultaneously.<br> Strong understanding of Saudi e-commerce and lead-generation audiences.<br> Familiarity with CRM data and lead-quality analysis.<br> Experience with Looker Studio or other data visualization tools.<br> Familiarity with HTML, CSS, and JavaScript.<br> Experience working with platforms such as Shopify, WordPress, WooCommerce, or similar CMS/e-commerce platforms.<br> Key Performance Indicators Success in this role may be measured through: Conversion Rate Cost per Lead (CPL) Cost per Acquisition (CPA) Lead Quality Revenue per Visitor Checkout Completion Rate Form Completion Rate Landing Page Conversion Rate A/B Testing Win Rate Experiment Velocity ROAS Improvement Funnel Drop-off Reduction Revenue Growth Generated Through CRO Initiatives Ideal Candidate The ideal candidate is someone who does not rely on assumptions when optimizing digital experiences.<br> They use data, user behavior, experimentation, and continuous testing to determine what actually improves performance.<br> They should be comfortable working in a fast-paced agency environment, managing different client industries, and clearly demonstrating how CRO initiatives have contributed to measurable business results.<br></span> </div>

<p>Great customer service does more than answer questions. It builds trust, protects revenue, and turns first-time buyers into loyal customers. Our client is looking for a customer-focused professional in Lebanon who can take ownership of daily customer interactions and order operations across growing e-commerce brands. If you know Shopify, communicate confidently in Arabic, English, and French, and stay composed when things get busy, this could be your path toward a senior customer service leadership role.</p><p>Why This Opportunity Matters</p><p>You ll be at the center of the customer journey, supporting shoppers from their first message through order fulfillment and post-purchase follow-up. Your work will directly influence customer satisfaction, completed orders, product reviews, and repeat business. This is not a role where you simply respond to messages. You ll help recover cancelled orders, identify upselling opportunities, coordinate with delivery partners, and keep essential customer and order information accurate. Strong performance will be recognized with additional earning potential and a clear path toward greater responsibility.</p><p>What You ll Own</p><p>In this role, you will:</p><ul><li>Manage customer conversations on WhatsApp with professionalism, empathy, and speed.</li><li>Process customer orders accurately and ensure all required information is complete.</li><li>Follow up with fulfillment and delivery partners regarding cancelled orders.</li><li>Speak with customers to understand cancellation reasons and recover orders whenever possible.</li><li>Maintain accurate customer and order records in shared Google Sheets.</li><li>Make outbound calls to request product reviews and explore relevant upselling opportunities.</li><li>Collect customer feedback that helps strengthen trust in the brands and improve the customer experience.</li><li>Moderate comments on social media advertisements while protecting a professional brand image.</li><li>Provide dependable administrative support and handle additional virtual assistant tasks as business needs evolve.</li></ul><p>Your success will be measured by the quality of your customer interactions, the accuracy of your work, your ability to support order targets, and the ownership you bring to daily operations.</p><p><strong>Desired Candidate Profile</strong></p><p>You ll thrive in this role if you are a Lebanese national currently based in Lebanon and a native Arabic speaker with a very good command of both English and French. Previous customer service experience with e-commerce brands in Lebanon is required, including hands-on experience using Shopify. You should also be comfortable working with CRM systems, Microsoft Excel, and Google Sheets. Because phone communication is an important part of the role, you ll need to be comfortable and confident speaking with customers, requesting reviews, handling objections, and introducing relevant upselling opportunities. You ll be especially successful if you:</p><ul><li>Communicate politely and professionally, including during difficult customer interactions.</li><li>Stay calm, organized, and focused when order volumes or customer demands increase.</li><li>Show empathy while remaining clear and solution-oriented.</li><li>Learn new processes quickly and apply feedback.</li><li>Work with discipline and reliability without needing constant follow-up.</li><li>Take initiative instead of waiting for every next step to be assigned.</li><li>Are serious about building a long-term career in customer service and e-commerce operations.</li></ul><p>Additional training will be provided when needed, but motivation, professionalism, and accountability must come from you.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Laurus Aroma is a fast-growing Middle East e-commerce skincare brand operating across the UAE, Iraq, Saudi Arabia, Jordan, Lebanon, and more. We're looking for a motivated and customer-focused Customer Support Specialist to join our remote team.</p><p><br></p><p>In this role, you'll be the voice of the brand — making sure every customer has a smooth, positive experience from first inquiry to delivered order.</p><p><br></p><p><b>Key Responsibilities:</b></p><p><br></p><p>• Respond to customer inquiries via Instagram DMs and WhatsApp in a timely and professional manner</p><p>• Follow up with customers who abandoned their checkout to recover sales</p><p>• Handle order-related questions (shipping, delays, returns, product info)</p><p>• Escalate complaints or issues to the relevant team when needed</p><p>• Maintain a friendly, on-brand tone in all communications</p><p>• Log customer interactions and report recurring issues to management</p><p><br></p><p><b>Working Hours:</b> Flexible / to be agreed — must be available during peak hours (afternoons Gulf time)</p><p><br></p><p><b>Work Type:</b> 100% Remote</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>• Excellent written Arabic &amp; English (required)</p><p>• Strong communication and people skills</p><p>• Experience with Instagram, WhatsApp, or similar customer-facing platforms</p><p>• Familiarity with e-commerce or online shopping (Shopify experience is a plus)</p><p>• Organized, responsive, and able to handle multiple conversations at once</p><p>• Sales mindset — ability to recover abandoned checkouts and upsell naturally</p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Description Sohlat is looking for a highly analytical and results-driven Senior Conversion Rate Optimization (CRO) Specialist with strong experience in the Saudi Arabian market .<br> The Senior CRO Specialist will be responsible for improving conversion performance across client websites, landing pages, e-commerce platforms, and digital funnels.<br> The role will focus on analyzing user behavior, identifying conversion barriers, developing data-driven hypotheses, and leading structured experimentation programs to improve lead generation, customer acquisition, sales, and overall digital performance.<br> The ideal candidate combines strong analytical capabilities with a solid understanding of UX/UI, performance marketing, user behavior, and experimentation.<br> Key Responsibilities Develop and lead CRO strategies across multiple client websites, landing pages, and digital campaigns.<br> Analyze user behavior, website performance, customer journeys, and conversion funnels to identify optimization opportunities.<br> Build and manage structured A/B testing and experimentation roadmaps .<br> Develop hypotheses based on quantitative and qualitative data.<br> Conduct A/B tests, multivariate tests, usability tests, and other experimentation initiatives.<br> Analyze test results and translate findings into clear business recommendations.<br> Optimize landing pages for paid media campaigns to improve conversion rates, CPL, CPA, ROAS, and lead quality.<br> Improve e-commerce funnels, including product pages, category pages, cart, checkout, and post-purchase journeys.<br> Identify friction points, drop-off areas, and usability issues across customer journeys.<br> Use heatmaps, session recordings, funnel analysis, and behavioral analytics to understand user behavior.<br> Work closely with UX/UI designers to improve page structure, messaging, layouts, CTAs, forms, and overall user experience.<br> Collaborate with developers to ensure CRO recommendations and experiments are implemented correctly.<br> Partner with Performance Marketing, SEO, Content, Creative, and Account Management teams to align CRO initiatives with client objectives.<br> Set up and validate conversion tracking, events, funnels, and measurement frameworks.<br> Develop CRO dashboards and regularly report performance, findings, and recommendations to internal teams and clients.<br> Present CRO strategies, experiment results, and optimization recommendations to clients and senior stakeholders.<br> Stay updated on digital behavior, e-commerce trends, and conversion best practices within the Saudi market .<br> Paid Time Off Training &amp; Development Performance Bonus 5+ years of hands-on experience in Conversion Rate Optimization, Growth Marketing, Digital Analytics, or Performance Marketing.<br> Proven experience working with the Saudi Arabian market , with a strong understanding of local customer behavior, digital trends, and online purchasing patterns.<br> Strong practical experience with A/B testing, multivariate testing, experimentation frameworks, and hypothesis development .<br> Advanced proficiency with tools such as: Google Analytics 4 (GA4) Google Tag Manager (GTM) Microsoft Clarity Hotjar Mixpanel VWO Optimizely AB Tasty or similar experimentation platforms Strong understanding of conversion funnels, UX/UI principles, customer journey mapping, and landing-page optimization .<br> Proven experience optimizing both lead-generation and e-commerce websites .<br> Demonstrated ability to deliver measurable improvements in conversion rate, CPA, CPL, ROAS, revenue, or lead quality.<br> Strong analytical skills with the ability to work with complex datasets and translate findings into actionable recommendations.<br> Experience working closely with designers, developers, performance marketers, and content teams.<br> Strong understanding of paid media landing-page optimization.<br> Ability to manage multiple CRO projects and client accounts simultaneously within an agency environment.<br> Excellent communication, presentation, and stakeholder-management skills.<br> Strong Arabic and English communication skills.<br> Preferred Qualifications Previous experience working within a digital marketing or advertising agency in Saudi Arabia .<br> Experience managing CRO programs for multiple clients simultaneously.<br> Strong understanding of Saudi e-commerce and lead-generation audiences.<br> Familiarity with CRM data and lead-quality analysis.<br> Experience with Looker Studio or other data visualization tools.<br> Familiarity with HTML, CSS, and JavaScript.<br> Experience working with platforms such as Shopify, WordPress, WooCommerce, or similar CMS/e-commerce platforms.<br> Key Performance Indicators Success in this role may be measured through: Conversion Rate Cost per Lead (CPL) Cost per Acquisition (CPA) Lead Quality Revenue per Visitor Checkout Completion Rate Form Completion Rate Landing Page Conversion Rate A/B Testing Win Rate Experiment Velocity ROAS Improvement Funnel Drop-off Reduction Revenue Growth Generated Through CRO Initiatives Ideal Candidate The ideal candidate is someone who does not rely on assumptions when optimizing digital experiences.<br> They use data, user behavior, experimentation, and continuous testing to determine what actually improves performance.<br> They should be comfortable working in a fast-paced agency environment, managing different client industries, and clearly demonstrating how CRO initiatives have contributed to measurable business results.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Description Sohlat is looking for a highly analytical and results-driven Senior Conversion Rate Optimization (CRO) Specialist with strong experience in the Saudi Arabian market .<br> The Senior CRO Specialist will be responsible for improving conversion performance across client websites, landing pages, e-commerce platforms, and digital funnels.<br> The role will focus on analyzing user behavior, identifying conversion barriers, developing data-driven hypotheses, and leading structured experimentation programs to improve lead generation, customer acquisition, sales, and overall digital performance.<br> The ideal candidate combines strong analytical capabilities with a solid understanding of UX/UI, performance marketing, user behavior, and experimentation.<br> Key Responsibilities Develop and lead CRO strategies across multiple client websites, landing pages, and digital campaigns.<br> Analyze user behavior, website performance, customer journeys, and conversion funnels to identify optimization opportunities.<br> Build and manage structured A/B testing and experimentation roadmaps .<br> Develop hypotheses based on quantitative and qualitative data.<br> Conduct A/B tests, multivariate tests, usability tests, and other experimentation initiatives.<br> Analyze test results and translate findings into clear business recommendations.<br> Optimize landing pages for paid media campaigns to improve conversion rates, CPL, CPA, ROAS, and lead quality.<br> Improve e-commerce funnels, including product pages, category pages, cart, checkout, and post-purchase journeys.<br> Identify friction points, drop-off areas, and usability issues across customer journeys.<br> Use heatmaps, session recordings, funnel analysis, and behavioral analytics to understand user behavior.<br> Work closely with UX/UI designers to improve page structure, messaging, layouts, CTAs, forms, and overall user experience.<br> Collaborate with developers to ensure CRO recommendations and experiments are implemented correctly.<br> Partner with Performance Marketing, SEO, Content, Creative, and Account Management teams to align CRO initiatives with client objectives.<br> Set up and validate conversion tracking, events, funnels, and measurement frameworks.<br> Develop CRO dashboards and regularly report performance, findings, and recommendations to internal teams and clients.<br> Present CRO strategies, experiment results, and optimization recommendations to clients and senior stakeholders.<br> Stay updated on digital behavior, e-commerce trends, and conversion best practices within the Saudi market .<br> Paid Time Off Training &amp; Development Performance Bonus 5+ years of hands-on experience in Conversion Rate Optimization, Growth Marketing, Digital Analytics, or Performance Marketing.<br> Proven experience working with the Saudi Arabian market , with a strong understanding of local customer behavior, digital trends, and online purchasing patterns.<br> Strong practical experience with A/B testing, multivariate testing, experimentation frameworks, and hypothesis development .<br> Advanced proficiency with tools such as: Google Analytics 4 (GA4) Google Tag Manager (GTM) Microsoft Clarity Hotjar Mixpanel VWO Optimizely AB Tasty or similar experimentation platforms Strong understanding of conversion funnels, UX/UI principles, customer journey mapping, and landing-page optimization .<br> Proven experience optimizing both lead-generation and e-commerce websites .<br> Demonstrated ability to deliver measurable improvements in conversion rate, CPA, CPL, ROAS, revenue, or lead quality.<br> Strong analytical skills with the ability to work with complex datasets and translate findings into actionable recommendations.<br> Experience working closely with designers, developers, performance marketers, and content teams.<br> Strong understanding of paid media landing-page optimization.<br> Ability to manage multiple CRO projects and client accounts simultaneously within an agency environment.<br> Excellent communication, presentation, and stakeholder-management skills.<br> Strong Arabic and English communication skills.<br> Preferred Qualifications Previous experience working within a digital marketing or advertising agency in Saudi Arabia .<br> Experience managing CRO programs for multiple clients simultaneously.<br> Strong understanding of Saudi e-commerce and lead-generation audiences.<br> Familiarity with CRM data and lead-quality analysis.<br> Experience with Looker Studio or other data visualization tools.<br> Familiarity with HTML, CSS, and JavaScript.<br> Experience working with platforms such as Shopify, WordPress, WooCommerce, or similar CMS/e-commerce platforms.<br> Key Performance Indicators Success in this role may be measured through: Conversion Rate Cost per Lead (CPL) Cost per Acquisition (CPA) Lead Quality Revenue per Visitor Checkout Completion Rate Form Completion Rate Landing Page Conversion Rate A/B Testing Win Rate Experiment Velocity ROAS Improvement Funnel Drop-off Reduction Revenue Growth Generated Through CRO Initiatives Ideal Candidate The ideal candidate is someone who does not rely on assumptions when optimizing digital experiences.<br> They use data, user behavior, experimentation, and continuous testing to determine what actually improves performance.<br> They should be comfortable working in a fast-paced agency environment, managing different client industries, and clearly demonstrating how CRO initiatives have contributed to measurable business results.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Director of Operations &amp; Growth Company: Amazon growth agency Location: Remote Reports to: CEO Hours: 8:00 AM – 5:00 PM EST, flexible; occasional weekend availability Compensation: Based on experience Read this part first We are not hiring someone to keep the trains running.<br> We have people for that.<br> We are hiring the person who decides which trains we should be running at all — and then builds the track.<br> The company helps consumer brands win on Amazon.<br> We're growing, we're launching new offers, and we're at the point where the ceiling isn't demand — it's infrastructure.<br> Our CEO has more good ideas than there are hours to execute them.<br> This role exists to close that gap.<br> If your instinct when handed a messy problem is to disappear for two days, research it properly, and come back with three options and a recommendation — keep reading.<br> If your instinct is to ask what the priority is, this isn't your role.<br> What you'll own You'll own four areas.<br> You will not personally execute every task inside them — but you will own the outcome, design the strategy, find the right people or tools, and drive it to done.<br> 1. Brand growth Build and run the engine that brings Amazon brands to us— outbound, partnerships, referrals, whatever proves out Test acquisition channels, measure honestly, kill what doesn't work Own the pipeline from first touch through signed client 2.<br> Systems, AI &amp; internal infrastructure Design the operating system of the business: workflows, SOPs, dashboards, handoffs Build AI-powered automations that replace manual work — not pilots, production systems people actually use Choose the stack, implement it, get the team to adopt it 3.<br> Marketing initiatives Test new channels and formats; source, brief, and manage vendors and freelancers Turn CEO ideas into scoped, resourced, launched campaigns Report on what moved the number and what didn't 4.<br> Brand &amp; visibility Grow the company's presence and the CEO's personal brand across the channels that matter for an Amazon audience Build the content and distribution systems that make visibility repeatable, not sporadic Who you are You've done senior operations work — and it involved building, not just maintaining.<br> You've created workflows, processes, automations, and systems that outlasted you.<br> You can point to the machine you built and how it changed the business.<br> You use AI every day and you build with it.<br> Not "I've used ChatGPT.<br>" You've built agents, automations, and workflows that do real work in a real business.<br> You should be able to teach our CEO something, not the other way around.<br> You come from a digital marketing or agency environment.<br> You've been inside the operations of a services business that had to grow — and you were close enough to growth to know what actually generates revenue.<br> You think strategically without being asked to.<br> Handed a problem, you research it independently and return with multiple well-reasoned options.<br> You do not wait for instructions.<br> You do not come back with "what do you want me to do?<br>" You're resourceful about execution.<br> When something is outside your skill set, you find the right freelancer, tool, or agency, brief them properly, and hold them to the outcome.<br> Nice to have Amazon marketplace or e-commerce experience Client success or account management background Paid media, funnels, or email sequences (Meta, Google, Klaviyo) CRM ownership (HubSpot, Salesforce, GoHighLevel) Built and led a small team or contractor bench This role is not for you if You need daily direction · You think operations means admin and calendars · You've used AI but never built anything with it · You've only worked in structured corporate environments · You wait for permission · You'd rather perfect a process than start one · You go quiet when something is ambiguous What success looks like First 30 days — You've audited every system, tool, vendor, and workflow in the business.<br> You've met the team.<br> You've identified the three biggest bottlenecks and brought the CEO a recommendation on each.<br> First 60 days — At least two AI-driven automations are live and in daily use.<br> The client acquisition pipeline is documented, tracked, and has measurable activity.<br> Core processes are in writing.<br> First 90 days — You're running your four areas without needing sign-off on day-to-day calls.<br> There is a working acquisition motion with real numbers attached.<br> The CEO is spending meaningfully less time on execution and more on vision — because you absorbed the gap.<br></span> </div>

<p><strong>ABOUT ROOM 24</strong><br>Room 24 is a London-based premium swim and resort wear brand, designed in-house and manufactured at our own ISO-certified atelier using Italian recycled eco-Lycra and signature gold hardware. We're a small, fast-moving team this role will work closely and directly with the Founder across e-commerce, wholesale operations, and content.</p><p><strong>ROLE OVERVIEW</strong><br>We're looking for an organised, detail-oriented coordinator to own the day-to-day operational backbone of Room 24: our Shopify store, our inventory system (Uphance), our sales channel integrations (including Wolf &amp; Badger), our shared content library (Dropbox), and our recurring sales reporting. This is a hands-on, entry-level role with training provided ideal for someone highly organised, comfortable with digital tools, and eager to grow into a broader e-commerce/operations position.</p><p><strong>KEY RESPONSIBILITIES</strong></p><p><strong>Shopify Store Management</strong><br>Upload and maintain product listings: input photos, write product descriptions, set pricing, variants and tags<br>Carry out weekly product checkups <br>Check for broken listings, missing info, out-of-stock items, and inconsistencies<br>Keep the store visually and structurally up to date ahead of launches and campaigns</p><p><strong>Inventory &amp; Operations (Uphance)</strong><br>Data entry and ongoing maintenance of products, stock levels and orders in Uphance<br>Regularly audit Uphance records against Shopify and wholesale channels to catch discrepancies</p><p><strong>Content &amp; File Management (Dropbox)</strong><br>Organise, file and maintain all brand content (photography, product shots, campaign assets) in a clear, consistent folder structure<br>Ensure the team always has access to the latest, correctly labelled files</p><p><strong>Sales Channel Integrations</strong><br>Check and maintain integrations with sales channels including Wolf &amp; Badger and other stockist/marketplace platforms<br>Ensure product data, stock and pricing stay correctly synced across all connected platforms<br>Troubleshoot and flag integration issues before they affect sales</p><p><strong>Reporting &amp; Analysis</strong><br>Prepare monthly and quarterly sales and returns reports for Wolf &amp; Badger and Shopify<br>Maintain historical sales records and produce basic trend/performance analysis for the Founder</p><p><strong>Linesheets &amp; Visual Assets</strong><br>Create and design wholesale linesheets in the Room 24 brand style<br>Resize and reformat product photography for different platforms (Shopify, wholesale, marketplaces, social)<br>Use AI image tools to generate missing product images where photography isn't available</p><p><strong>Gifting, PR &amp; Orders/Returns Tracking</strong><br>Maintain and update the influencer and PR gifting list, including loans and press sends<br>Track all orders, sales, returns, exchanges and gifted product across channels</p><p><strong>Fabric Swatches</strong><br>Create and maintain the physical and digital stock fabric swatch library</p><p><strong>Fulfilment, Courier &amp; Warehouse Coordination</strong><br>Act as the day-to-day point of contact with our fulfilment/warehouse partner and couriers (e.g. DHL, Spring) on order dispatch, delays and lost-parcel claims<br>Investigate and follow up on delivery, customs or tracking issues until resolved<br>Check courier and fulfilment invoices against agreed rates and flag discrepancies</p><p><strong>Customer Service</strong><br>Respond to customer queries, complaints, returns and refund requests across email and the Shopify inbox in a friendly, on-brand tone<br>Use AI tools (e.g. ChatGPT) to help draft accurate, well-written customer responses and internal templates<br>Escalate unresolved or sensitive cases to the Founder</p><p><strong>Desired Candidate Profile</strong></p><p>Highly organised, detail-oriented, and comfortable juggling multiple recurring tasks</p><p>Confident with digital tools and willing to learn new software (Shopify, Uphance, Dropbox training provided)</p><p>Basic photo editing skills (Canva, Photoshop or similar); comfort using AI tools for images and written copy (e.g. ChatGPT) is a plus</p><p>Calm, clear, and courteous when handling customer queries or delivery issues</p><p>Good working knowledge of Excel/Google Sheets for reporting</p><p>Strong written English for product copy</p><p>Reliable, proactive, and comfortable working closely with a small founding team</p><p>An interest in fashion, e-commerce or the swimwear/resortwear industry is a plus</p>