Jobs For Women - zahle Lebanon

<p>WE ARE HIRING Front End MANAGER <br>LOCATION: ZAHLE <br> <br>We are looking for an experienced and motivated Supermarket Manager to join our team in Zahle. <br> <br></p><h4><b>Requirements:</b></h4><ul><li><p>Previous experience in FMCG and retail management. <br></p></li><li><p>Good leadership and team management skills. <br></p></li><li><p>Knowledge of stock control, inventory, and daily store operations. <br></p></li><li><p>Strong organizational and communication skills. <br></p></li><li><p>Ability to ensure smooth store operations and customer satisfaction. <br></p></li></ul><p>Location: Zahle, Lebanon</p>

<p>Main Purpose of the Job The Factory Manufacturing Excellence Manager supports the factory leadership Team to achieve World-Class Manufacturing Excellence by leveraging Manufacturing practices to improve business results in a continuous and sustainable manner. The Factory Manufacturing Excellence Manager consistently drives the implementation of NCE and standards across the factory leading and ensuring the alignment with NCE initiatives with the zone. Key Outputs Strategic plan development and management in the Factory: - Ensures the right cascading of priorities and measures from the Market to the factory. - Defines and embeds NCE projects and initiatives into the Factory objectives and align Factory Leadership Team towards the plan - Establishes Factory governance to ensure that NCE implementation contributes to deliver business results. - Drive effective factory governance (simple) - Prioritize the improvement efforts based on loss analysis - Owns as drives the factory capacity plan for the next 5 years with the best cost and service level. Improvement in overall competence, Leading to empowered and autonomous and engaged people: - Facilitates the FLT to support the factory to achieve their business goals by applying NCE Methodologies. - Facilitates to translate the Market priorities and function priorities into the Factory OMP. - Supports Factory competency building plan that ensures NCE is developing autonomy at all levels of the organization. - Stewards, trains, supports, and coaches the Factory Leadership Team and Local Leadership Teams in Manufacturing competencies (e.g.GA, FI, LVS, AM) and applicable manufacturing standards. - Develops competency of Local Leadership Teams and Factory Leadership Teams, supporting them to apply methodologies to improve and sustain results (e.g. all NCE methodologies, Value Added Activities, Workload studies, etc.). - Supports the sustained competencies in Manufacturing Excellence for the factory Improvement in Manufacturing Excellence results: - Promotes and supports cross-fertilization of Manufacturing best practices, knowledge, standards, and improvements across the factories. - Ensures an overall understanding of the different NCE methodologies (pillars) within the Factory Leadership Team, functions and how they integrate through the NCE implementation plan avoiding silo working. - Conducts specific projects to support results improvement around priorities established by the Factory. - Provides hands-on support to the Local Leadership Teams and Local Operating Teams to accelerate improvement of results (coach by doing with the factory). - Ensures effectiveness of NCE implementation (business results). - Drives pragmatic application of methodologies and tools focusing on delivering results - Understands and ensures together with Factory Cost controller an overall competence of Costing Standards for Manufacturing. - Links with Market Excellence manager within a Market/Category to drive NCE in manufacturing</p><p><strong>Desired Candidate Profile</strong></p><p>Critical Experiences -Factory experience (4 years +), preferable acting as Production/Maintenance Manager or Manufacturing Analyst. -Strong Practical experience in leading and coaching NCE in manufacturing competencies. -Successfully led and developed cross-functional teams. -Experience of program management.</p>

<p>Support the Facility Manager in civil works, maintenance, and facility projects. Follow up on construction, repair, and renovation activities. <br>Coordinate with contractors and service providers. <br>Assist with site inspections, measurements, and technical assessments. <br>Prepare and maintain basic technical reports and documentation. <br>Monitor work progress and ensure activities are completed according to requirements.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Civil Engineering. <br>0 2 years of relevant experience; fresh graduates are welcome to apply. <br>Strong organizational and follow-up skills. <br>Good communication and teamwork. <br>Willingness to work on-site and support day-to-day facility operations.</p>

• Receive and register customer service requests, complaints, warranty claims, and repair requests. <br>• Coordinate product inspections, repairs, maintenance visits, and installations with service center technicians. <br>• Follow up on each service request from receipt until completion and customer confirmation. <br>• Provide customers with clear updates regarding inspection results, repair status, expected completion dates, costs, and warranty coverage. <br>• Verify warranty eligibility based on invoices, serial numbers, warranty conditions, and company policies. <br>• Prepare service reports, quotations, job cards, delivery notes, and other after-sales documentation. <br>• Coordinate with the warehouse and procurement teams regarding spare parts, replacement products, and required tools. <br>• Coordinate with the sales team when customer cases require commercial follow-up or additional product support. <br>• Arrange the receipt and return of customer products and ensure proper documentation and handover. <br>• Follow up with customers after service completion to confirm satisfaction and proper product operation. <br>• Escalate delayed, repeated, or unresolved technical issues to the Service Center Manager. <br>• Prepare periodic reports on open cases, response time, resolution time, recurring issues, and customer satisfaction. <br>• Support continuous improvement initiatives to enhance after-sales service quality, efficiency, and customer experience. <br>• Ensure compliance with company procedures, warranty policies, and customer service standards. <br>Regulatory Requirements — Education and Experience <br>• Diploma or bachelor’s degree in Business Administration, Customer Service, Electronics, , or a related field. <br>• Minimum of 2–3 years of experience in after-sales support, customer service, technical coordination, or a similar role. <br>• Previous experience with inverters, batteries, electronics, security systems, or technical products is preferred. <br>• Basic understanding of technical troubleshooting, repair processes, and warranty procedures. <br>• Experience using ERP, CRM, ticketing, or service-management systems is preferred

<p><strong>Senior Project Manager University Admissions</strong> <br> <br><strong>Working arrangement:</strong> Full-time, office-based <br> <br><strong>About the role</strong> <br> <br>We are an international education consultancy supporting students who want to study medicine, dentistry and other healthcare-related programmes abroad. <br> <br>We are looking for an experienced Project Manager to coordinate university applications and admissions cases. You will oversee each stage of the application process, manage deadlines, resolve complex issues and help colleagues deliver accurate, timely support to students. <br> <br>This role requires strong project coordination skills, attention to detail and confidence managing multiple cases and stakeholders. <br> <br><strong>Key responsibilities</strong> <br> <br></p><ul><li>Manage a portfolio of student applications from initial handover through to admission and enrolment.</li><li>Create and maintain clear application plans, deadlines and next steps.</li><li>Review university entry requirements and ensure application information is accurate and current.</li><li>Check application documents for completeness and coordinate any required corrections, translations or legalisation.</li><li>Communicate with students and parents about requirements, progress and outstanding actions.</li><li>Liaise with universities and relevant external parties to follow up on applications and resolve issues.</li><li>Coordinate with Sales and other departments to ensure smooth case handovers.</li><li>Monitor progress, identify risks and address delays before deadlines are affected.</li><li>Handle complex cases and escalate matters requiring management decisions.</li><li>Guide junior colleagues, review work and share practical knowledge.</li><li>Maintain accurate CRM records, trackers and case documentation.</li><li>Prepare progress reports and recommend improvements to admissions procedures.</li><li>Protect confidential student and company information.</li></ul><p><strong>Requirements</strong> <br> <br></p><ul><li>Previous experience in university admissions, student recruitment operations or a comparable role managing complex applications.</li><li>Demonstrated experience coordinating projects, deadlines and multiple stakeholders.</li><li>Excellent spoken and written English.</li><li>Strong organisational skills and close attention to detail.</li><li>Ability to interpret requirements and check documentation accurately.</li><li>Confidence communicating with students, parents, universities and colleagues.</li><li>Experience resolving complex cases and managing competing priorities.</li><li>Ability to guide colleagues and follow through on agreed actions.</li><li>Confidence using CRM systems, spreadsheets and digital task management tools.</li><li>A proactive approach, sound judgement and accountability.</li><li>Availability to work full-time from our office.</li></ul><p>Experience with international university applications, particularly medicine and dentistry programmes, would be an advantage. <br> <br><strong>What we offer</strong> <br> <br></p><ul><li>A senior role coordinating international university applications.</li><li>Collaboration with an international team.</li><li>Training on our partner universities, services and internal systems.</li><li>The opportunity to support colleagues and improve admissions processes.</li></ul><p><strong>How to apply</strong> <br> <br>Submit your CV in English, together with a short introduction outlining your admissions or project management experience. Include an example of how you have managed complex cases, competing deadlines or coordination across several stakeholders.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Previous experience in university admissions, student recruitment operations or a comparable role managing complex applications.</li><li>Demonstrated experience coordinating projects, deadlines and multiple stakeholders.</li><li>Excellent spoken and written English.</li><li>Strong organisational skills and close attention to detail.</li><li>Ability to interpret requirements and check documentation accurately.</li><li>Confidence communicating with students, parents, universities and colleagues.</li><li>Experience resolving complex cases and managing competing priorities.</li><li>Ability to guide colleagues and follow through on agreed actions.</li><li>Confidence using CRM systems, spreadsheets and digital task management tools.</li><li>A proactive approach, sound judgement and accountability.</li><li>Availability to work full-time from our office.</li></ul><p>Experience with international university applications, particularly medicine and dentistry programmes, would be an advantage.</p>

Department Service Center <br>The After-Sales Support Officer is responsible for coordinating customer support activities after the sale, serving as the main communication link between customers, technicians, sales, warehouse, and management. The role ensures that service requests, warranty claims, repairs, maintenance visits, and customer complaints are properly recorded, followed up, and resolved within the required timeframe. <br>Main Duties and Responsibilities <br>• Receive and register customer service requests, complaints, warranty claims, and repair requests. <br>• Communicate with customers to understand their issues and collect all required product and purchase information. <br>• Coordinate product inspections, repairs, maintenance visits, and installations with service center technicians. <br>• Follow up on each service request from receipt until completion and customer confirmation. <br>• Provide customers with clear updates regarding inspection results, repair status, expected completion dates, costs, and warranty coverage. <br>• Verify warranty eligibility based on invoices, serial numbers, warranty conditions, and company policies. <br>• Prepare service reports, quotations, job cards, delivery notes, and other after-sales documentation. <br>• Maintain accurate records of customer cases, repair history, complaints, and completed services in the company system. <br>• Coordinate with the warehouse and procurement teams regarding spare parts, replacement products, and required tools. <br>• Coordinate with the sales team when customer cases require commercial follow-up or additional product support. <br>• Arrange the receipt and return of customer products and ensure proper documentation and handover. <br>• Follow up with customers after service completion to confirm satisfaction and proper product operation. <br>• Escalate delayed, repeated, or unresolved technical issues to the Service Center Manager. <br>• Prepare periodic reports on open cases, response time, resolution time, recurring issues, and customer satisfaction. <br>• Support continuous improvement initiatives to enhance after-sales service quality, efficiency, and customer experience. <br>• Ensure compliance with company procedures, warranty policies, and customer service standards. <br>Regulatory Requirements — Education and Experience <br>• Diploma or bachelor’s degree in Business Administration, Customer Service, Electronics, , or a related field. <br>• Minimum of 2–3 years of experience in after-sales support, customer service, technical coordination, or a similar role. <br>• Previous experience with inverters, batteries, electronics, security systems, or technical products is preferred. <br>• Basic understanding of technical troubleshooting, repair processes, and warranty procedures. <br>• Experience using ERP, CRM, ticketing, or service-management systems is preferred

Department Service Center <br>The After-Sales Support Officer is responsible for coordinating customer support activities after the sale, serving as the main communication link between customers, technicians, sales, warehouse, and management. The role ensures that service requests, warranty claims, repairs, maintenance visits, and customer complaints are properly recorded, followed up, and resolved within the required timeframe. <br>Main Duties and Responsibilities <br>• Receive and register customer service requests, complaints, warranty claims, and repair requests. <br>• Communicate with customers to understand their issues and collect all required product and purchase information. <br>• Coordinate product inspections, repairs, maintenance visits, and installations with service center technicians. <br>• Follow up on each service request from receipt until completion and customer confirmation. <br>• Provide customers with clear updates regarding inspection results, repair status, expected completion dates, costs, and warranty coverage. <br>• Verify warranty eligibility based on invoices, serial numbers, warranty conditions, and company policies. <br>• Prepare service reports, quotations, job cards, delivery notes, and other after-sales documentation. <br>• Maintain accurate records of customer cases, repair history, complaints, and completed services in the company system. <br>• Coordinate with the warehouse and procurement teams regarding spare parts, replacement products, and required tools. <br>• Coordinate with the sales team when customer cases require commercial follow-up or additional product support. <br>• Arrange the receipt and return of customer products and ensure proper documentation and handover. <br>• Follow up with customers after service completion to confirm satisfaction and proper product operation. <br>• Escalate delayed, repeated, or unresolved technical issues to the Service Center Manager. <br>• Prepare periodic reports on open cases, response time, resolution time, recurring issues, and customer satisfaction. <br>• Support continuous improvement initiatives to enhance after-sales service quality, efficiency, and customer experience. <br>• Ensure compliance with company procedures, warranty policies, and customer service standards. <br>Regulatory Requirements — Education and Experience <br>• Diploma or bachelor’s degree in Business Administration, Customer Service, Electronics, , or a related field. <br>• Minimum of 2–3 years of experience in after-sales support, customer service, technical coordination, or a similar role. <br>• Previous experience with inverters, batteries, electronics, security systems, or technical products is preferred. <br>• Basic understanding of technical troubleshooting, repair processes, and warranty procedures. <br>• Experience using ERP, CRM, ticketing, or service-management systems is preferred

<p>Department Service Center The After-Sales Support Officer is responsible for coordinating customer support activities after the sale, serving as the main communication link between customers, technicians, sales, warehouse, and management. The role ensures that service requests, warranty claims, repairs, maintenance visits, and customer complaints are properly recorded, followed up, and resolved within the required timeframe. Main Duties and Responsibilities Receive and register customer service requests, complaints, warranty claims, and repair requests. Communicate with customers to understand their issues and collect all required product and purchase information. Coordinate product inspections, repairs, maintenance visits, and installations with service center technicians. Follow up on each service request from receipt until completion and customer confirmation. Provide customers with clear updates regarding inspection results, repair status, expected completion dates, costs, and warranty coverage. Verify warranty eligibility based on invoices, serial numbers, warranty conditions, and company policies. Prepare service reports, quotations, job cards, delivery notes, and other after-sales documentation. Maintain accurate records of customer cases, repair history, complaints, and completed services in the company system. Coordinate with the warehouse and procurement teams regarding spare parts, replacement products, and required tools. Coordinate with the sales team when customer cases require commercial follow-up or additional product support. Arrange the receipt and return of customer products and ensure proper documentation and handover. Follow up with customers after service completion to confirm satisfaction and proper product operation. Escalate delayed, repeated, or unresolved technical issues to the Service Center Manager. Prepare periodic reports on open cases, response time, resolution time, recurring issues, and customer satisfaction. Support continuous improvement initiatives to enhance after-sales service quality, efficiency, and customer experience. Ensure compliance with company procedures, warranty policies, and customer service standards.</p><p><strong>Desired Candidate Profile</strong></p><p>Regulatory Requirements Education and Experience Diploma or bachelor s degree in Business Administration, Customer Service, Electronics, , or a related field. Minimum of 2 3 years of experience in after-sales support, customer service, technical coordination, or a similar role. Previous experience with inverters, batteries, electronics, security systems, or technical products is preferred. Basic understanding of technical troubleshooting, repair processes, and warranty procedures. Experience using ERP, CRM, ticketing, or service-management systems is preferred.</p>

<p>Department Service Center The After-Sales Support Officer is responsible for coordinating customer support activities after the sale, serving as the main communication link between customers, technicians, sales, warehouse, and management. The role ensures that service requests, warranty claims, repairs, maintenance visits, and customer complaints are properly recorded, followed up, and resolved within the required timeframe. Main Duties and Responsibilities Receive and register customer service requests, complaints, warranty claims, and repair requests. Communicate with customers to understand their issues and collect all required product and purchase information. Coordinate product inspections, repairs, maintenance visits, and installations with service center technicians. Follow up on each service request from receipt until completion and customer confirmation. Provide customers with clear updates regarding inspection results, repair status, expected completion dates, costs, and warranty coverage. Verify warranty eligibility based on invoices, serial numbers, warranty conditions, and company policies. Prepare service reports, quotations, job cards, delivery notes, and other after-sales documentation. Maintain accurate records of customer cases, repair history, complaints, and completed services in the company system. Coordinate with the warehouse and procurement teams regarding spare parts, replacement products, and required tools. Coordinate with the sales team when customer cases require commercial follow-up or additional product support. Arrange the receipt and return of customer products and ensure proper documentation and handover. Follow up with customers after service completion to confirm satisfaction and proper product operation. Escalate delayed, repeated, or unresolved technical issues to the Service Center Manager. Prepare periodic reports on open cases, response time, resolution time, recurring issues, and customer satisfaction. Support continuous improvement initiatives to enhance after-sales service quality, efficiency, and customer experience. Ensure compliance with company procedures, warranty policies, and customer service standards.</p><p><strong>Desired Candidate Profile</strong></p><p>Education and Experience Diploma or bachelor s degree in Business Administration, Customer Service, Electronics, , or a related field. Minimum of 2 3 years of experience in after-sales support, customer service, technical coordination, or a similar role. Previous experience with inverters, batteries, electronics, security systems, or technical products is preferred. Basic understanding of technical troubleshooting, repair processes, and warranty procedures. Experience using ERP, CRM, ticketing, or service-management systems is preferred.</p>

<p>Role Purpose: <br>To sell all products and build a solid ground in the market, secure maximum availability and distribution of must-list, collect dues in due times. To convey problems in the market to their supervisors. <br> <br>Key Accountabilities <br> Conduct calls on current customers to promote the relationship and additional sales of products as well as collection of due payments within company credit policy <br> Achieve targets (sales and collection) as set with the unit head and the sales manager in accordance with the company s annual sales plan <br> Relay the image of the company in the best way by advising customers on the best products that satisfy their needs in terms of range as well as stock level <br> Manage the product at the outlets to increase consumer off take: proper presentation in terms of quality, expiry dates, and display <br> Share with colleagues, market information and experiences necessary to promote group success <br> Provide sales supervisor with daily call reports indicating sales activity <br> Have a thorough up-to-date knowledge of all the products within the target portfolio <br> Have a thorough and up-to-date knowledge of competitive products and activities in the market <br> To assure proper distribution of all sku s of related portfolio <br> Handle proper filing of invoices, MRR <br> Strictly adhere to the company s sales policies and regulations: invoicing and order transfer on daily basis, follow up on order delivery, and returned product <br> Strictly adhere to the company operational policies and regulations while performing the tasks: Such as HR policies (working hours/No less than 80% of the time in the field, leave the office no later than 9:30 am, general appearance and dress code), Finance policies, meetings, and reporting <br> <br>Experience <br> 1 to 2 years minimum period of related experience. <br> <br>Skills and Knowledge <br> Languages: Arabic &amp; English. French is a plus <br> Computer: MS windows applications <br>Competencies <br> Supporting and Cooperating <br> Working with People <br> Adhering to Principles and Values <br> Interacting and Presenting <br> Relating and Networking <br> Persuading and Influencing <br> Presenting and Communicating Information <br> Analyzing and Interpreting <br> Writing and Reporting <br> Organizing and Executing <br> Planning and Organizing <br> Delivering Results and Meeting Customer Expectations <br> Following Instructions and Procedures <br> Adapting and Coping <br> Adapting and Responding to Change <br> Coping with Pressure and Setbacks</p><p><strong>Desired Candidate Profile</strong></p><p>Qualifications <br> Bachelor's degree in business administration, or marketing or related field.</p>

1. JOB PURPOSE <br> <br>The Warehouse Keeper is responsible for the effective day-to-day management of warehouse activities, ensuring the accurate receipt, storage, handling, preservation and dispatch of company products. <br> <br>The role is critical in maintaining stock accuracy, product quality, food safety, proper storage conditions and timely order fulfillment, while ensuring that all warehouse activities are conducted efficiently and in accordance with company policies and procedures. <br> <br>The Warehouse Keeper will handle FMCG food products including cheese, pasta, rice and related food products, with particular attention to FIFO/FEFO principles, expiry dates, batch traceability and appropriate storage conditions. <br> <br>2. KEY RESPONSIBILITIES <br> <br>A. Receiving & Inbound Operations <br>Receive incoming products and verify quantities against delivery notes, purchase orders and relevant documentation. <br>Inspect incoming goods for quantity, packaging integrity, visible damage, expiry dates and general condition. <br>Verify product codes, batches, quantities and expiry dates before accepting stock. <br>Report discrepancies, damaged goods, shortages or excess quantities immediately to the Warehouse/Logistics Manager. <br>Ensure received products are properly recorded and stored without unnecessary delay. <br>Coordinate with Procurement, Logistics and other relevant departments regarding incoming shipments. <br> <br>B. Stock Management & Inventory Control <br>Maintain accurate physical stock levels and ensure that warehouse records are updated accordingly. <br>Organize stock according to product category, SKU, batch, expiry date and storage requirements. <br>Apply FIFO (First In, First Out) and FEFO (First Expired, First Out) principles wherever applicable. <br>Monitor product expiry dates and proactively report near-expiry, slow-moving or obsolete stock. <br>Conduct regular stock counts and participate in periodic and annual physical inventory activities. <br>Investigate and report stock discrepancies and assist in reconciliation. <br>Ensure that every product movement is properly documented and traceable. <br> <br>C. Storage & Warehouse Organization <br>Ensure products are stored safely, systematically and in their designated locations. <br>Maintain appropriate storage conditions for food products, particularly temperature-sensitive and refrigerated products. <br>Ensure proper segregation of products where required. <br>Maintain clear identification and labeling of products, racks, pallets and storage areas. <br>Maximize warehouse space while maintaining safe access and efficient product movement. <br>Ensure aisles, emergency exits and working areas remain clean, accessible and free from obstruction. <br> <br>D. Order Preparation & Dispatch <br>Prepare customer orders accurately according to approved picking lists and delivery documents. <br>Pick, check, pack and stage products for dispatch. <br>Verify quantities, SKUs, batches and expiry dates prior to dispatch. <br>Ensure products are handled appropriately to prevent damage, contamination or deterioration. <br>Coordinate with drivers and the distribution team to ensure timely and accurate loading. <br>Ensure all dispatched quantities are properly documented. <br> <br>E. Food Safety & Quality <br>Strictly follow company food safety, hygiene and warehouse sanitation procedures. <br>Maintain the required storage conditions for food products. <br>Immediately report damaged, contaminated, expired or potentially compromised products. <br>Ensure food products are protected from contamination, pests, moisture and improper handling. <br>Follow applicable company procedures for quarantined, rejected, returned or damaged products. <br>Support internal inspections, quality checks and food safety audits. <br> <br>F. Warehouse Documentation <br>Maintain accurate records of receipts, transfers, issues, returns and dispatches. <br>Ensure warehouse documentation is complete, accurate and properly filed. <br>Update inventory systems or warehouse records as required. <br>Prepare stock movement and discrepancy reports when requested. <br>Maintain proper batch and expiry-date traceability. <br> <br>G. Returns & Damaged Goods <br>Receive and inspect returned products according to established procedures. <br>Separate returned, damaged, expired or quarantined products from saleable stock. <br>Record all returns and discrepancies accurately. <br>Notify the relevant department regarding required action on returned or damaged goods. <br> <br>H. Health, Safety & Security <br>Comply with all company health, safety and security procedures. <br>Use warehouse equipment and handling tools responsibly and safely. <br>Report unsafe conditions, accidents, incidents or equipment defects immediately. <br>Maintain warehouse security and prevent unauthorized access to stock. <br>Ensure proper housekeeping standards are maintained at all times

<h3>1. JOB PURPOSE</h3><p>The Warehouse Keeper is responsible for the effective day-to-day management of warehouse activities, ensuring the accurate receipt, storage, handling, preservation and dispatch of company products. The role is critical in maintaining stock accuracy, product quality, food safety, proper storage conditions and timely order fulfillment, while ensuring that all warehouse activities are conducted efficiently and in accordance with company policies and procedures. The Warehouse Keeper will handle FMCG food products including cheese, pasta, rice and related food products, with particular attention to FIFO/FEFO principles, expiry dates, batch traceability and appropriate storage conditions.</p><h3>2. KEY RESPONSIBILITIES</h3><p>A. Receiving &amp; Inbound Operations</p><ul><li>Receive incoming products and verify quantities against delivery notes, purchase orders and relevant documentation.</li><li>Inspect incoming goods for quantity, packaging integrity, visible damage, expiry dates and general condition.</li><li>Verify product codes, batches, quantities and expiry dates before accepting stock.</li><li>Report discrepancies, damaged goods, shortages or excess quantities immediately to the Warehouse/Logistics Manager.</li><li>Ensure received products are properly recorded and stored without unnecessary delay.</li><li>Coordinate with Procurement, Logistics and other relevant departments regarding incoming shipments.</li></ul><p>B. Stock Management &amp; Inventory Control</p><ul><li>Maintain accurate physical stock levels and ensure that warehouse records are updated accordingly.</li><li>Organize stock according to product category, SKU, batch, expiry date and storage requirements.</li><li>Apply FIFO (First In, First Out) and FEFO (First Expired, First Out) principles wherever applicable.</li><li>Monitor product expiry dates and proactively report near-expiry, slow-moving or obsolete stock.</li><li>Conduct regular stock counts and participate in periodic and annual physical inventory activities.</li><li>Investigate and report stock discrepancies and assist in reconciliation.</li><li>Ensure that every product movement is properly documented and traceable.</li></ul><p>C. Storage &amp; Warehouse Organization</p><ul><li>Ensure products are stored safely, systematically and in their designated locations.</li><li>Maintain appropriate storage conditions for food products, particularly temperature-sensitive and refrigerated products.</li><li>Ensure proper segregation of products where required.</li><li>Maintain clear identification and labeling of products, racks, pallets and storage areas.</li><li>Maximize warehouse space while maintaining safe access and efficient product movement.</li><li>Ensure aisles, emergency exits and working areas remain clean, accessible and free from obstruction.</li></ul><p>D. Order Preparation &amp; Dispatch</p><ul><li>Prepare customer orders accurately according to approved picking lists and delivery documents.</li><li>Pick, check, pack and stage products for dispatch.</li><li>Verify quantities, SKUs, batches and expiry dates prior to dispatch.</li><li>Ensure products are handled appropriately to prevent damage, contamination or deterioration.</li><li>Coordinate with drivers and the distribution team to ensure timely and accurate loading.</li><li>Ensure all dispatched quantities are properly documented.</li></ul><p>E. Food Safety &amp; Quality</p><ul><li>Strictly follow company food safety, hygiene and warehouse sanitation procedures.</li><li>Maintain the required storage conditions for food products.</li><li>Immediately report damaged, contaminated, expired or potentially compromised products.</li><li>Ensure food products are protected from contamination, pests, moisture and improper handling.</li><li>Follow applicable company procedures for quarantined, rejected, returned or damaged products.</li><li>Support internal inspections, quality checks and food safety audits.</li></ul><p>F. Warehouse Documentation</p><ul><li>Maintain accurate records of receipts, transfers, issues, returns and dispatches.</li><li>Ensure warehouse documentation is complete, accurate and properly filed.</li><li>Update inventory systems or warehouse records as required.</li><li>Prepare stock movement and discrepancy reports when requested.</li><li>Maintain proper batch and expiry-date traceability.</li></ul><p>G. Returns &amp; Damaged Goods</p><ul><li>Receive and inspect returned products according to established procedures.</li><li>Separate returned, damaged, expired or quarantined products from saleable stock.</li><li>Record all returns and discrepancies accurately.</li><li>Notify the relevant department regarding required action on returned or damaged goods.</li></ul><p>H. Health, Safety &amp; Security</p><ul><li>Comply with all company health, safety and security procedures.</li><li>Use warehouse equipment and handling tools responsibly and safely.</li><li>Report unsafe conditions, accidents, incidents or equipment defects immediately.</li><li>Maintain warehouse security and prevent unauthorized access to stock.</li><li>Ensure proper housekeeping standards are maintained at all times.</li></ul>

<p>For our sister Lebanese food manufacturing company specializing in premium cheese products, including Mozzarella, Pizza Cheese Toppings, Kashkaval, White Cheese and Breaded Cheese Appetizers, located in Zahle.</p><p>The Opportunity</p><p>Seeking an experienced Quality &amp; Food Safety Manager to lead the company's quality, food safety and compliance agenda across its manufacturing operations.</p><p>The role will ensure that company's products, processes, raw materials and manufacturing environment consistently meet internal standards, regulatory requirements, customer expectations and internationally recognized food safety principles.</p><p>Beyond compliance, the successful candidate will establish a strong quality culture, drive continuous improvement and partner with Operations, R&amp;D, Procurement and Commercial teams to ensure quality is embedded throughout the product lifecycle.</p><p><b>Key Responsibilities:</b></p><p>1. Quality &amp; Food Safety Leadership</p><p>Develop, implement and continuously improve KMR's Quality and Food Safety Management System.</p><p>Establish quality standards, procedures, specifications and control measures across manufacturing operations.</p><p>Ensure compliance with applicable Lebanese food regulations and relevant international food safety standards.</p><p>Maintain a strong preventive food safety culture across the organization.</p><p>Provide senior management with regular reporting on quality performance, risks and improvement priorities.</p><p>2. HACCP &amp; Food Safety Systems</p><p>Lead the implementation, monitoring and continuous improvement of HACCP-based food safety systems.</p><p>Identify and assess food safety hazards and ensure appropriate preventive and corrective controls.</p><p>Monitor Critical Control Points and verify that controls are consistently effective.</p><p>Ensure appropriate sanitation, hygiene, allergen management, pest control and environmental monitoring programs are implemented.</p><p>Maintain food safety documentation, records and traceability systems.</p><p>3. Incoming Materials &amp; Supplier Quality</p><p>Establish quality standards and specifications for raw materials, ingredients, packaging materials and finished products.</p><p>Work closely with Procurement and suppliers to ensure compliance with agreed specifications.</p><p>Conduct supplier quality assessments and performance reviews.</p><p>Lead investigations into raw-material-related quality issues and implement corrective actions.</p><p>Support supplier qualification and approval processes.</p><p>4. Production Quality Control</p><p>Establish effective quality control procedures throughout the production process.</p><p>Monitor product quality, consistency, texture, taste, appearance, weight, packaging and storage conditions.</p><p>Ensure quality checks are properly documented and deviations are immediately addressed.</p><p>Partner with Production to identify root causes of quality issues and prevent recurrence.</p><p>Drive reduction of product defects, waste, rework and customer complaints.</p><p>5. Finished Product &amp; Laboratory Management</p><p>Establish testing requirements for raw materials, in-process products and finished goods.</p><p>Coordinate microbiological, chemical, physical and sensory testing with internal or external laboratories.</p><p>Review laboratory results and ensure timely action on non-conformities.</p><p>Monitor product shelf-life and stability requirements.</p><p>Maintain accurate technical specifications and product quality records.</p><p>6. Regulatory &amp; Compliance</p><p>Ensure product labels, specifications, nutritional information and technical documentation comply with applicable requirements.</p><p>Monitor changes in food regulations and assess their impact on KMR products and processes.</p><p>Maintain all required quality and regulatory documentation.</p><p>Act as the key quality contact during regulatory inspections and external audits.</p><p>Ensure corrective actions resulting from inspections or audits are implemented effectively.</p><p>7. Customer Quality &amp; Complaints Management</p><p>Own the investigation and resolution of customer quality complaints.</p><p>Establish a structured complaint analysis and corrective action process.</p><p>Identify recurring trends and implement preventive measures.</p><p>Work with Commercial and Operations teams to ensure timely and professional responses to customers and partners.</p><p>Monitor customer quality indicators and identify opportunities for improvement.</p><p>8. Audits &amp; Continuous Improvement</p><p>Plan and lead internal quality and food safety audits.</p><p>Coordinate external, customer and certification audits.</p><p>Track non-conformities, corrective actions and preventive actions through to closure.</p><p>Establish quality KPIs and continuously monitor performance.</p><p>Lead continuous improvement initiatives to strengthen product quality, food safety and operational efficiency.</p><p>9. Cross-Functional Leadership</p><p>Partner closely with Production, R&amp;D, Procurement, Supply Chain, Warehouse and Commercial teams.</p><p>Ensure quality considerations are integrated into new product development and product changes.</p><p>Participate in product trials and validation processes.</p>