Jobs For Women - Mount Lebanon Lebanon
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<p>What You Will Do:</p><ul><li>Drive Revenue Growth<ul><li>Can you develop and execute innovative sales strategies to drive significant revenue growth? You’ll be the key person responsible for achieving our ambitious sales targets.</li></ul></li><li>Collaborate with Our Team<ul><li>Do you excel at remote work? You’ll work closely with our sales team leaders and agents, ensuring smooth coordination and sharing best practices.</li></ul></li><li>Maintain High-Quality Standards<ul><li>Are you detail-oriented and results-driven? We need someone who can manage a high-performing sales team without sacrificing quality, all while adhering to the company’s procedural guidelines.</li></ul></li><li>Lead with Process Excellence<ul><li>Are you meticulous and process-driven? We need someone who strictly follows and improves our established procedures, ensuring consistency and precision.</li><li>Do you thrive on data and metrics? We’re looking for someone who can analyze numbers, identify areas for improvement, and recommend changes that enhance our sales process.</li></ul></li></ul><p>More About You:</p><ol><li>Do you have 5+ years of experience in sales leadership? Your experience will be key to ensuring the best outcomes for our company.</li><li>Are you a big-picture planner? You’ll need to plan and execute strategies for managing the entire sales funnel effectively.</li><li>Are you skilled in communication? You’ll need to articulate complex information in a clear and approachable way.</li><li>Can you inspire and lead? You will guide and mentor sales team leads and agents.</li><li>Are you comfortable using time management and time-tracking software to log your work efficiently?</li></ol><p>Qualifications:</p><p> </p><ol><li>Senior Sales Leadership Experience (5+ years)</li><li>Strong planning and organizational skills.</li><li>High-level communication proficiency.</li><li>Customer/client focus with a dedication to delivering the best outcomes.</li></ol>
<p>Are you organized and detail-oriented? We're looking for a talented Executive Assistant to support our leadership team and keep things running smoothly. </p><p> </p><p><strong>What You'll Do? </strong></p><p>Managing schedules, correspondence, and confidential information with professionalism </p><p>Prepare invoices, proformas, and offers using our Brain software system.</p><p>Monitor income, expenses, and reimbursement reports to keep finances on track</p><p>Handle general administrative tasks </p><p>We're Looking For 5+ years of managing executive-level administrative support with accounting basics</p><p>Fluent in French and English (written and verbal) – this is essential!</p><p>comfortable with Microsoft Office and ready to master our Brain invoicing/proforma system</p><p>Sharp attention, comfort, and discretion </p><p>Bachelor's degree in Administration or equivalent experience</p><p>Background in the construction or technical support industries </p>
<p>We are seeking an experienced Sr. Sales Manager & BDM to lead our sales efforts within the transportation and logistics sector. This role is focused on driving revenue growth, expanding our client base, and managing a dynamic sales team.</p><p>Key Responsibilities:</p><ul><li>Develop and execute strategic sales plans to achieve revenue targets.</li><li>Identify and secure new business opportunities in freight and logistics services.</li><li>Build and maintain strong relationships with key clients and partners.</li><li>Lead, mentor, and develop a high-performing sales team.</li><li>Monitor market trends and adjust sales strategies accordingly.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Qualifications:</p><ul><li>Bachelor s degree in business, marketing, logistics, or related field.</li><li>5 10 years of experience in B2B sales, preferably in logistics or transportation.</li><li>Strong leadership and communication skills.</li><li>Proficiency in CRM software.</li><li>English & French Proficiency are a must</li></ul>
<p>Amaken is seeking a dynamic and commercially driven Research & Development / Brand Development Manager to lead the research, development, and launch of haircare products for a beauty, and fashion industry based in Mansourieh, Lebanon. The ideal candidate will combine strong brand management and market research expertise with hands-on experience in product development and international manufacturing coordination. The role will be responsible for identifying market opportunities, understanding consumer needs, developing innovative haircare products, coordinating with overseas factories, and managing the full product lifecycle from initial concept through production and commercial launch.</p><p>Key Responsibilities:</p><p>Market Research & Brand Development:</p><ul><li>Conduct market research, consumer studies, and competitor analysis to identify market trends, consumer needs, and new product opportunities.</li><li>Monitor developments in the haircare, beauty, and cosmetics industries to support product innovation and brand growth.</li><li>Contribute to brand strategy, product positioning, pricing, and commercial planning.</li><li>Identify opportunities to expand and strengthen the brand s product portfolio.</li></ul><p>Product Research & Development:</p><ul><li>Manage the end-to-end development of haircare products, from initial concept and research to formulation, production, and launch.</li><li>Research product ingredients, formulations, packaging, and product formats in line with market needs and brand positioning.</li><li>Develop product concepts and prepare detailed product briefs based on consumer insights and commercial objectives.</li><li>Coordinate product samples, testing, modifications, and approvals to ensure products meet quality and brand requirements.</li><li>Work closely with internal teams and external partners to ensure products are developed according to specifications, timelines, and budget.</li></ul><p>International Factory & Supplier Coordination:</p><ul><li>Identify, research, and communicate with international factories and manufacturers for product development and production.</li><li>Request and evaluate product samples, quotations, formulations, and technical information.</li><li>Coordinate with overseas factories throughout the development process, from initial discussions to final production.</li><li>Negotiate product specifications, minimum order quantities, costs, timelines, and commercial terms when required.</li><li>Follow up on production, packaging, and delivery requirements to ensure smooth product launches.</li></ul><p>Product Launch & Commercial Execution:</p><ul><li>Manage the full product launch cycle, including market research, concept development, product positioning, packaging, pricing, and go-to-market planning.</li><li>Coordinate with marketing, sales, design, and other relevant teams to ensure successful product launches.</li><li>Ensure product launches are aligned with the brand identity, target audience, and commercial objectives.</li><li>Monitor product performance and gather market feedback to support future improvements and product development.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Marketing, Business Administration, or a related field.</li><li>3+ years of experience in Brand Management, Product Development, Research & Development, or a related role.</li><li>Strong experience in haircare, cosmetics, beauty, or personal care industries.</li><li>Proven experience managing the full product development cycle, from market research and concept development to production and launch.</li><li>Strong understanding of haircare products, consumer behavior, market trends, and competitive analysis.</li><li>Experience communicating and coordinating with international factories and suppliers.</li><li>Strong knowledge of product development, quality requirements, and commercial launch processes.</li></ul>
<p>Unilever is currently hiring for R-PHONE_NUMBER Demand Planning Assistant Manager Levant and Iraq (Open) Function: Supply Chain Reports to: NALI Demand Planning, S&OP and FGI Manager Scope: Levant & Iraq Location: Beirut Terms & Conditions: Full Time Work Level WL1 JOB PURPOSE: Coordinate the demand planning process of the relevant category and consolidate the demand forecasting from Brands & CSP to be input for supply and financial planning. Directly accountable for Channel category Demand forecast with overall responsibility for the category Lead the category Demand Planning Meeting and drive S&OP cycle for Algeria Establish an acceptable level of integrity and forecast accuracy of the above forecast. Establish, strengthen and maintain the integrity of demand planning process in total company. Continually improve the demand planning process and forecast accuracy/Bias of the total company. Represents Demand Planning in all relevant category meetings and projects that require Demand Planning involvement. KEY RESPONSIBILITIES: Demand Planning Process Management Coordinate a cross-functional team consisting of CSP team and Marketing team to deliver an accurate demand to the category - Weekly, sku- volume Responsible and accountable to deliver Channel wise Baseline forecast for the category. Coordinate and facilitate demand planning meeting of the category as a forum to get consensus from CSP and Brand leads on one set of demand figures for business operations. 4. Establish and maintain effectiveness of Demand Planning Meeting. Ensure that demand planning policy has been strictly followed. Establish Channel demand forecast and ensure channel considerations are obtained for the category Accountable for forecast accuracy of the category and therefore is responsible for initiating activities/changes that will lead to achievement and continuous improvement of forecast accuracy. Responsible for Innovation Plan update upon the contract gate approval and follow-up with Innovation tracker until the post Launch Review for the category and alert the demand functions any variances and key changes in Innovation forecast Ensure Quarterly Long term volume plan update with assumptions to enable LT capacity enhancement decisions to take place Set up an effective means of communication and integration of information between Demand Planning and other related functions- Supply Planning, Brands, CSP, Finance,.. Coordinate S&OP Meetings, actively involved in Activity planning phase to ensure realistic incremental and cannibalizations built into the forecast Weekly Demand Management Indicates exception, which is generated from weekly tracking report to CSP, Supply Planning and Customer Service teams. Involve actively in the weekly operations meeting (WOM) to help both demand-side functions and supply-side functions to take appropriate actions to production and/or sales plan. Continuous Improvement Monitor forecast accuracy and forecast bias and proposes changes for improvement. Initiate a continuous improvement program to demand planning process. Other Responsibilities Ad hoc analysis of data relating to forecasting. Closely monitor the execution of planned promotions and ensure all the activities planned at Activity plan is included in demand plan for the category. Recommend appropriate changes for improvement of company demand planning process. Responsible for root cause analysis of CCFOT losses due to demand for the category.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Supply Chain, Business Administration, Engineering, Economics, or a related field. Minimum of 3 years of experience in Demand Planning , preferably within the FMCG industry . Proven experience in Sales & Operations Planning (S&OP) processes and demand forecasting methodologies. Strong forecasting and analytical skills with the ability to translate market insights and business trends into accurate demand plans. Excellent stakeholder management skills, with demonstrated ability to collaborate and influence cross-functional teams including Sales, Marketing, Supply Planning, and Finance. Strong communication and interpersonal skills, with the ability to build effective working relationships across multiple functions and markets. Advanced proficiency in English (written and spoken). Proficiency in Microsoft Excel and demand planning systems/tools is highly desirable. Strong problem-solving mindset with attention to detail and the ability to manage multiple priorities in a fast-paced environment. Preferred Qualifications: Experience in the FMCG sector . Exposure to regional or multi-country demand planning environments, preferably covering the Levant and Iraq markets. Experience working with integrated business planning and supply chain management processes.</p>
<p>Conduct outdoor sales activities in Keserwan. Build and maintain strong relationships with existing and potential clients. Identify new business opportunities and expand the customer base. Achieve assigned sales targets and contribute to team performance. Prepare regular reports on field visits, sales activities, and market feedback. Ensure proper follow-up with clients to maintain long-term partnerships.</p><p><strong>Desired Candidate Profile</strong></p><p>Candidates must be based in Keserwan. Bachelor s degree in Dietetics, Biochemistry, or a related field. Minimum 2 years of experience in outdoor or field sales. Strong communication, negotiation, and follow-up skills. Proven ability to achieve sales targets and manage client accounts. Highly motivated, organized, and results-oriented.</p>
<p>The Key Account Supervisor is responsible for managing and developing relationships with key customers, ensuring sales targets are achieved, maintaining strong customer partnerships, and maximizing business opportunities. The role involves supervising key account activities, monitoring sales performance, and coordinating with internal departments to ensure excellent customer service and execution.</p><p>Key Responsibilities</p><ul><li>Manage and maintain strong relationships with assigned key accounts</li><li>Achieve assigned sales, distribution, and profitability targets</li><li>Develop and implement account plans to grow sales and strengthen business relationships</li><li>Regularly visit key customers to understand their needs and identify new business opportunities</li><li>Monitor customer sales, stock levels, orders, and product availability</li><li>Negotiate and follow up on promotions, displays, listings, and commercial agreements within approved company guidelines</li><li>Ensure proper implementation of agreed promotions and visibility activities at customer locations</li><li>Monitor competitors, market trends, pricing, and promotional activities and provide regular feedback to management</li><li>Prepare and analyze sales reports and provide recommendations to improve account performance</li><li>Follow up on customer orders, deliveries, payments, claims, and any operational issues</li><li>Coordinate with Sales, Marketing, Logistics, Finance, and other relevant departments to ensure smooth account management</li><li>Handle customer complaints and ensure timely resolution of issues</li><li>Monitor customer performance against agreed targets and identify corrective actions when required</li><li>Ensure compliance with company policies, procedures, and approved commercial terms</li><li>Supervise and guide sales representatives or merchandisers assigned to key accounts, when applicable</li><li>Conduct regular market visits and ensure proper execution of company standards within assigned accounts</li><li>Perform any other duties related to the position as assigned by management</li></ul><p><strong>Desired Candidate Profile</strong></p><b>Qualifications & Experience</b><ul><li>Bachelor s degree in Business Administration, Marketing, Sales, or a related field</li><li>3 5 years of experience in sales, preferably in Key Account Management or FMCG</li><li>Strong understanding of the FMCG market and retail environment</li><li>Proven experience in managing customer relationships and achieving sales targets</li><li>Strong negotiation and communication skills</li><li>Good analytical and problem-solving abilities</li><li>Strong organizational and time-management skills</li><li>Proficiency in Microsoft Office, particularly Excel and PowerPoint</li><li>Good command of English and Arabic; French is an advantage</li></ul>
<p>Review contract documents, specifications, drawings, and project requirements. Review and optimize mechanical designs, engineering calculations, and system layouts for HVAC, Plumbing, and Fire Fighting systems. Prepare detailed and coordinated shop drawings and BIM models using AutoCAD and Revit. Perform equipment selection and engineering calculations, including HVAC load calculations, ventilation calculations, hydraulic calculations, and pipe and duct sizing. Coordinate mechanical systems with architectural, structural, electrical, plumbing, and other building disciplines to resolve clashes and ensure constructability. Prepare material schedules, equipment schedules, and technical submittals. Ensure compliance with project specifications, applicable codes, and client requirements. Review consultant comments and revise drawings accordingly. Attend coordination meetings and provide technical support during project execution. Support procurement and site teams by resolving technical queries and issuing drawing revisions when required. Support quantity take-offs from BIM models and shop drawings when required.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Strong knowledge of HVAC, Plumbing, and Fire Fighting systems.</li><li>Knowledge of HVAC load calculations, hydraulic calculations, ventilation, and equipment selection.</li><li>Familiarity with international standards and codes, including ASHRAE, NFPA, SMACNA, IPC/UPC, and NF.</li><li>Proficiency in AutoCAD and Revit MEP.</li><li>Knowledge of Navisworks is preferred.</li><li>Experience with HVAC design software such as HAP or equivalent.</li><li>Proficiency in Microsoft Office Suite.</li><li>Attention to detail and accuracy.</li><li>Strong analytical and problem-solving skills.</li><li>Excellent communication and interpersonal skills.</li><li>Teamwork and collaboration.</li><li>Time management and ability to work under pressure.</li><li>Adaptability and willingness to learn.</li><li>Professionalism, integrity, and accountability.</li><li>Self-motivation and reliability.</li><li>Bacheloru2019s degree in Mechanical Engineering.</li><li>Minimum 3u20135 years of experience in mechanical design and shop drawing preparation.</li><li>Experience in HVAC, Plumbing, and Fire Fighting system design.</li><li>Proficiency in AutoCAD, Revit MEP, and Microsoft Office.</li><li>Knowledge of HAP is an advantage.</li><li>Good command of both English and French is required.</li></ul>
<p><b>Responsibilities </b>:</p><ul><li>Follow up with clients regarding inquiries, and orders.</li><li>Build and maintain strong relationships with existing and potential clients.</li><li>Generate leads and support business development activities.</li><li>Assist in achieving sales targets and expanding market presence.</li><li>Provide after-sales service and client support.</li><li>Handle and solve Complaints in coordination with internal QC .</li><li>Conduct product demonstrations and presentations for clients.</li><li>Train clients on software usage, and technical functionalities.</li><li>Explain product features and technical specifications clearly.</li><li>Conduct software testing and troubleshooting when required.</li><li>Stay updated on new products, market trends, and industry developments.</li><li>Maintain accurate client records, reports, and follow-up documentation.</li><li>Provide regular updates on sales activities and ongoing projects.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in Business, Marketing, IT, Engineering, or related field.</li><li>2-5 Years of experience in technical sales and client support.</li><li>Strong communication and presentation skills.</li><li>Ability to train and support clients professionally.</li><li>Problem-solving mindset with customer-oriented approach.</li></ul>
<p><b>Responsibilities & Duties:</b></p><ul><li>1. Greets & takes customer orders with appropriate friendly telephone manner</li><li>2. Provides exceptional customer service</li><li>3. Receives and reports any customer complaints in a professional manner</li></ul><p>Qualifications and Skills:</p><ul><li>High school diploma or equivalent</li><li>Proficient in relevant computer applications</li><li>Ability to multi-task, set priorities and manage time effectively</li><li>Superior listening, verbal, and written communication skills</li><li>Ability to handle stressful situation appropriately</li><li>Good Arabic and English typing skills</li><li>Good language skills (Arabic, English)</li></ul><p><strong>Desired Candidate Profile</strong></p>High school diploma or equivalent <br> Proficient in relevant computer applications <br> Ability to multi-task, set priorities and manage time effectively <br> Superior listening, verbal, and written communication skills <br> Ability to handle stressful situation appropriately<br> Good Arabic and English typing skills <br> Good language skills (Arabic, English)
<p>The Customer Service Officer is responsible for handling customer inquiries, processing and following up on orders, coordinating with sales, warehouse, and delivery teams, and ensuring customers receive accurate and timely support throughout the order and delivery process.</p><p><strong>Key Responsibilities</strong></p><ul><li>Receive and process customer orders accurately.</li><li>Respond to customer inquiries through phone, WhatsApp, email, and other communication channels.</li><li>Follow up on order status, availability, delivery dates, and pending requests.</li><li>Coordinate with the Sales, Warehouse, and Logistics teams to ensure smooth and timely deliveries.</li><li>Inform customers about product availability, delays, replacements, or changes in delivery schedules.</li><li>Handle customer complaints professionally and follow up until resolution.</li><li>Prepare quotations, invoices, or order-related documents when required.</li><li>Maintain accurate customer and order information in the system.</li><li>Follow up on returns, damaged products, missing items, and delivery discrepancies.</li><li>Build positive relationships with customers and ensure a high level of customer satisfaction.</li><li>Escalate recurring or critical customer issues to management.</li><li>Prepare basic reports related to orders, complaints, deliveries, and customer feedback.</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Requirements</strong></p><ul><li>Bachelor's degree or relevant diploma.</li><li>1 3 years of experience in customer service, preferably within a distribution, FMCG, retail, or trading company.</li><li>Good communication and interpersonal skills.</li><li>Strong follow-up and organizational skills.</li><li>Customer-oriented and solution-focused.</li><li>Ability to work under pressure and manage multiple requests.</li><li>Good knowledge of Microsoft Office; experience with ERP systems is a plus.</li><li>Good command of English and Arabic</li></ul>
<p>About the job</p><p>The job in short As a Solution Architect, it s your job to ascertain that envisaged solutions become reality. Taking this client-facing role, you are equally comfortable in deep-dive technical workshops, pre-sales efforts and in board-level sales presentations. Having earned your stripes in designing scalable web & mobile based platforms, you have no problem finding the scope in large-scale, complex projects. To the development team, you are the vital mainstay during processes of implementation, being a hands-on technology leader. To customers and partners, you are the expert liaison with a keen feel for their needs. So besides being a great technologist, you are also a considerate companion who delivers remarkable results on a continuous basis.</p><p>Meet the job</p><p>You will be part of the development team in which you will fulfill a leading role to go from idea to production. Talking highly specific technical details as well as discussing general business outcomes, you comfortably translate customer requirements into a distinguished design. You dedicate yourself to security, performance, scalability and reliability that enables a great user experience. You know our projects are to be delivered according to briefing, time and budget, but you also know our technologists need their space to build the solutions you ve defined. By creating structure and clear explanations, you provide guidance and oversight to your team. You re a hands-on architect who partners closely with engineering leads to design, build and run scalable solutions. You take ownership not just in shaping the architecture, but also in how it performs in production - leading from the front in critical incidents and driving resolution when it matters most. Also part of the job is creating detailed technical architecture assets; working with the QA lead and DevOps to help shape the end to end SDLC; ensuring that implementations meet non-functional requirements. Note that beyond the project, you help in elevating our delivery hub practices by creating technical blueprints, solution accelerators and ways of working assets with a continuous improvement mindset. You will be traveling a significant amount of the time, spending time on-site during the inception phase and when providing training and workshops.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>You have professionally worked with Enterprise Integration Patterns and Frameworks;</li><li>When we ask you about architectural frameworks, you easily dig up your knowledge and best practices;</li><li>You have experience with CI/CD practices and platforms</li><li>You have experience with scalable Web application development as well as Mobile App delivery</li><li>You have a demonstrable understanding of Service Oriented Architectures (SOA), as well as Micro-Services Architecture;</li><li>You know JavaScript frameworks, MVC patterns and principles of REST APIs (OpenAPI), are second nature to you;</li><li>Considerable full-stack development experience</li><li>Your knowledge of the Java platform exceeds our expectations</li><li>You have excellent communication and presentation skills in English</li><li>Strong leadership skills with a proactive approach in engagements</li><li>You are self sufficient as a Solutions Architect and able to manage clients/stakeholders;</li><li>And let s not forget your broad, operational knowledge of application servers, databases, load balancers and other infrastructure components required to deploy web applications in a highly available and scalable environment.</li><li>We will be extra happy if you:</li><li>You have created solutions for financial services (especially banking);</li><li>You are familiar with cloud-native architectural patterns, such as Microservices, CQRS, event sourcing;</li><li>You have experience with server virtualization and containers technology such as Docker and Kubernetes;</li><li>You have Solution Architecture experience on and Azure/AWS Cloud</li><li>You have professionally used Integration Platforms and API Gateways</li></ul>
<p>Position Overview: DC Developments, a developments and real estate company in Batroun is seeking an experienced Senior Architect to join its team. The successful candidate will have a strong background in architectural design, technical documentation, and project management, with demonstrated experience overseeing projects from concept through construction and close-out.</p><p><b><br></b></p><p><b>Key Responsibilities:</b></p><p>Architectural Design & Technical Development</p><ul><li>Develop architectural concepts, design solutions, presentations, and design documentation in response to client requirements and project objectives.</li><li>Prepare and review comprehensive and innovative architectural drawings, including site plans, 3D drawings, floor plans, elevations, sections, details, schedules, and construction documents.</li><li>Investigate technical design issues, evaluate alternatives, and recommend solutions that best meet client and project requirements.</li><li>Review architectural documentation for accuracy, completeness, consistency, and compliance with project standards.</li></ul><p>Project Management</p><ul><li>Lead on the assigned projects from concept development to construction documentation, and project implementation.</li><li>Manage architectural work with multidisciplinary teams.</li><li>Act as a key architectural point of contact for clients and project stakeholders.</li><li>Responsible for creating representational drawings and renderings for client presentations, archiving and publication purposes.</li><li>Monitor project progress against timelines, deliverables, budgets, and technical standards.</li><li>Prepare site visit reports, progress reports, meeting minutes, and other project documentation as required.</li><li>Ensure that project deliverables remain aligned with client requirements.</li></ul><p><strong>Desired Candidate Profile</strong></p><h2>Qualifications & Experience</h2><ul><li>Master s degree in Architecture from an accredited institution.</li><li>Minimum 5 years of progressive professional experience in architectural design and project delivery.</li><li>Proven experience overseeing architectural projects from concept through construction and close-out.</li><li>Exceptional proficiency in Revit, Rhinoceros, AutoCAD, Lumion, Adobe Products, with a strong portfolio demonstrating your expertise in creating complex architectural models, 3D modelling softwares, and documentation.</li><li>Strong ability to produce and coordinate complete architectural documentation from schematic design through construction documents.</li><li>Strong understanding of BIM workflows and multidisciplinary coordination.</li><li>Experience with medium to large-scale commercial, institutional, residential, or mixed-use projects is highly desirable.</li><li>Demonstrated experience in multidisciplinary design coordination and construction documentation.</li><li>Strong understanding of structural systems, building materials, construction methods, and architectural detailing.</li><li>Experience working within schedule, budget, quality, and client-driven constraints.</li><li>Strong leadership and interpersonal skills.</li></ul><h2>Core Competencies</h2><p>The successful candidate will demonstrate:</p><ul><li>Strong architectural design, detailing, and technical knowledge.</li><li>Strong management, leadership, and organizational abilities.</li><li>Excellent communication, presentation, and interpersonal skills.</li><li>Ability to manage multiple priorities and projects simultaneously.</li><li>Strong attention to detail and commitment to quality.</li><li>Ability to work effectively under tight schedules and meet project deadlines.</li><li>A proactive, accountable, and results-oriented approach to project delivery.</li><li>Ability to balance design quality with technical, budgetary, regulatory, and construction considerations.</li></ul>
<p><b>Key Responsibilities</b></p><ul><li>Lead, mentor, coach, and develop the Customer Support team, fostering a high-performance and customer-centric culture.</li><li>Recruit, onboard, train, and evaluate Customer Support team members, ensuring continuous development and performance management.</li><li>Oversee the day-to-day operations of the Customer Support Department, ensuring service quality, operational efficiency, and adherence to Service Level Agreements (SLAs).</li><li>Manage complex client inquiries, complaints, and escalations, ensuring timely and professional resolution.</li><li>Oversee customer support activities across all communication channels, including phone, email, live chat, WhatsApp, and CRM platforms.</li><li>Supervise the onboarding process for both individual and corporate clients, ensuring completeness, accuracy, and compliance with internal procedures.</li><li>Oversee KYC and AML reviews, Customer Due Diligence (CDD), Enhanced Due Diligence (EDD), sanctions screening, and ongoing monitoring in accordance with internal policies and applicable regulatory requirements.</li><li>Ensure the timely preparation and submission of regulatory reports, questionnaires, and other reporting obligations required by regulatory authorities.</li><li>Oversee payment operations, including client deposits, withdrawals, payment investigations, reconciliation support, and coordination with internal Finance and Operations teams.</li><li>Coordinate with Compliance, Finance, Dealing, IT, and other internal departments to ensure the timely resolution of operational and client-related matters.</li><li>Develop, maintain, and enforce customer support procedures, policies, and standard operating procedures (SOPs).</li><li>Monitor customer support KPIs and operational metrics, including response times, resolution times, customer satisfaction, complaint trends, onboarding performance, and team productivity.</li><li>Prepare and present daily, weekly, monthly, quarterly, and ad hoc management reports covering customer support performance, onboarding statistics, KYC and AML activities, regulatory reporting, response times, complaint trends, and other operational metrics.</li><li>Conduct quality assurance reviews of customer interactions and provide regular coaching and feedback to maintain high service standards.</li><li>Maintain accurate records and ensure the confidentiality and integrity of client information in accordance with company policies and regulatory requirements.</li><li>Support internal and external audits by providing documentation, reports, and operational information as required.</li><li>Perform any other duties reasonably assigned by senior management.</li></ul>
<p><b>Description</b></p><p><br></p><p>Hiring outdoor sales & female secretary fresh graduate for a printing and packaging fields company in Sin El fil</p><p><strong>Desired Candidate Profile</strong></p><p><br></p>
<p>Hiring Executive Secretary / Document Controller to provide comprehensive administrative and executive support to senior management within a construction company in Beirut.</p><p><strong>Desired Candidate Profile</strong></p><p>Minimum 3 5 years of experience as an Executive Secretary, Executive Assistant, Document Controller, Project Secretary, or similar position.<br>Previous experience within a construction, engineering, contracting, or real estate company is highly preferred.</p>
<p>Ensures the accuracy and completeness of the Registrar's records of curriculum changes in each academic year. Responsible for ensuring that these changes and supporting documents are accurately reflected in Banner catalogue, online catalogue, and program portal, and that they are transmitted to the Graduation team for implementation in CAPP. Ensures that program sheets are received from faculties/schools and posted on the Office of the Registrar website.</p><p><strong>1. Duties Performed:</strong></p><p><strong>Curriculum Management:</strong></p><ul><li>Ensure receipt of all curriculum meeting notes from the Registrar's representative on these committees.</li><li>Collate materials and compare with those found in the Curriculum Management System as this system comes online.</li><li>Apply approved curriculum changes in banner</li><li>Maintain up to date and error free banner curriculum information on banner.</li><li>Follow up with faculties and schools to update the curriculum sheets and share the approved sheets with CAPP team and website team.</li><li>Responsible for the Registrar Curriculum portal management and update</li><li>Receive MEHE and NYSED communications label, sort and file the MEHE and NYSED communications update the curriculum portal in a timely and accurate manner.</li><li>Represent the Assistant Registrar for Curriculum at curriculum meetings when the former is not available.</li></ul><p><strong>Catalogue and checklist verification:</strong></p><ul><li>Based on the compilation of curricular changes, ensure that all changes are represented in the subsequent year's catalogue and make changes as required.</li><li>Verify that these changes can be found in program and faculty/school curricular checklists</li><li>Communicate changes to the Graduation Team and verify that these changes are reflected in CAPP</li></ul><p><strong>Back up for Transcript and Certificate specialists</strong></p><ul><li>Performs the basic functions of the transcript delivery specialist and Certificate specialists during their absence.</li><li>Perform other related duties as assigned and looks for opportunities to contribute or to make process changes and lending expertise to other members of the team.</li></ul><p><strong>2. Work Contacts:</strong></p><p>Faculty Executive Officers, Curriculum committee secretaries, staff in the Office of the Registrar.</p><p><strong>3. Independence of Operation:</strong></p><p>First Level: Assistant Registrar for Curriculum</p><p>Second Level: Vice-Provost and Registrar</p><p>Works according to established procedures, clearly set precedent and professional standards. Complete work is checked at subsequent stage in the work cycle.</p><p><strong>4. Supervisory Responsibility:</strong></p><p>None.</p><p><strong>5. Physical Effort:</strong></p><p>Minimal.</p><p><strong>6. Work Conditions:</strong></p><p>Clean and pleasant.</p><p><strong>Desired Candidate Profile</strong></p><p><strong>Minimum Requirements:</strong> Bachelor's degree from a recognized University. Three to five years of experience in faculty curriculum management or similar experience General knowledge of how university curricula function. General knowledge of the curriculum change process. Microsoft Office Suite. Banner experience a plus English, Arabic. French a plus</p>
<p>WE RE HIRING | HOSTESS & CASHIER</p><p>We re looking for friendly, presentable and energetic female candidates to join our F&B team in Downtown Beirut.</p><p>Open Positions:</p><ul><li>Hostess</li><li>Cashier</li></ul><p>Previous F&B experience is preferred</p><p>Location: Downtown Beirut</p><p>Female candidates only</p><p>If you re positive, professional and enjoy working with people, we d love to hear from you!</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><h2>For the Hostess role, we re looking for someone who:</h2><ul><li>Has a warm, welcoming and professional personality</li><li>Is confident communicating with guests</li><li>Can manage reservations and seating arrangements</li><li>Maintains a professional and well-groomed appearance</li><li>Can remain organized and composed during busy service hours</li><li>Previous experience in hospitality or restaurants is a plus</li></ul><h2>For the Cashier role, we re looking for someone who:</h2><ul><li>Is accurate, organized and responsible</li><li>Has good communication and customer service skills</li><li>Can handle cash and card transactions efficiently</li><li>Is comfortable working in a fast-paced environment</li><li>Previous experience with POS systems is a plus</li></ul>
<p>City Star Lebanon is looking for a highly organized and professional Executive Secretary to support senior management and ensure smooth daily administrative operations.</p><p><strong>Desired Candidate Profile</strong></p><p>We are seeking a candidate with exceptional organizational skills, strong attention to detail, and excellent communication abilities. The ideal candidate will be proficient in office management software and possess a professional demeanor.</p>
<p>We are looking for experienced and professional Female and Male Supervisors to join our team and oversee daily operations, staff performance, service standards, and overall organization within a luxury environment.</p><p><b><br></b></p><p><b>Key Responsibilities:</b></p><ul><li>Supervise and coordinate the daily activities of assigned staff.</li><li>Prepare schedules and distribute daily tasks and responsibilities.</li><li>Monitor staff performance, attendance, appearance, and conduct.</li><li>Ensure high standards of service, cleanliness, organization, and safety.</li><li>Train, guide, and support team members in their daily duties.</li><li>Conduct regular inspections and ensure established standards are maintained.</li><li>Address operational issues and escalate matters to management when required.</li><li>Coordinate with other departments to ensure smooth daily operations.</li><li>Handle requests and concerns professionally and discreetly.</li><li>Maintain accurate records and provide regular reports to management.</li><li>Ensure compliance with company policies, procedures, and safety standards.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Requirements:</p><ul><li>5+ years of proven supervisory experience in hospitality, luxury residences, hotels, resorts, facilities, or a similar environment.</li><li>Relevant training certifications are required.</li><li>Strong leadership and team-management skills.</li><li>Excellent communication and interpersonal skills.</li><li>Highly organized with strong attention to detail.</li><li>Professional appearance and attitude.</li><li>Ability to work under pressure and manage multiple priorities.</li><li>Discretion, reliability, and a strong sense of responsibility are essential.</li><li>Previous experience in a 5-star or luxury environment is a strong advantage.</li></ul><p>Interested candidates are invited to send their CV</p>
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