Management Information Systems in Lebanon

Administer, maintain, and monitor Windows and/or Linux servers. <br>Install, configure, and support desktops, laptops, printers, and other IT equipment. <br>Manage user accounts, permissions, email services, and access rights using Active Directory and Microsoft 365. <br>Monitor network infrastructure, including switches, routers, firewalls, and wireless access points. <br>Perform routine system maintenance, updates, patches, and software deployments. <br>Maintain backup and disaster recovery systems to ensure business continuity. <br>Monitor system performance and proactively resolve infrastructure issues. <br>Troubleshoot hardware, software, network, and connectivity problems. <br>Provide first and second-level technical support to end users. <br>Implement and maintain endpoint security solutions, antivirus software, and security policies. <br>Assist in managing virtualization platforms such as VMware or Hyper-V. <br>Maintain IT asset inventory and software license records. <br> <br>Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field. <br>3–4 years of professional experience in IT Administration, Systems Administration, or Infrastructure Support

JOB DUTIES: <br>Support the IT Manager in managing, monitoring, and maintaining the company’s IT infrastructure, networks, computers, printers, software, and communication systems <br>• Provide advanced technical support to employees and resolve complex hardware, software, network, ERP, and system issues <br>• Administer user accounts, access rights, permissions, emails, devices, and IT assets according to company policies and IT Manager instructions <br>• Support the implementation of data security process, backups, disaster recovery procedures, cybersecurity practices. <br>• Monitor system performance, identify technical risks or weaknesses, and report recommendations to the IT Manager <br>• Manage daily support and troubleshooting for ERP systems, especially Odoo, including user support, issue follow-up, reporting, customization requests, and coordination with vendors or developers when needed <br> <br>EDUCATION & SKILLS: <br>• Bachelor’s degree in Information Technology, Computer Science, Software Engineering, or a related field <br>• 4–6 years of proven experience as an IT Specialist, Senior IT Support, IT Administrator, Systems Administrator, or similar role <br>• Strong knowledge of Windows and Linux operating systems, servers, networking, and IT infrastructure <br>• Good experience in ERP systems; Odoo experience is preferred <br>• Good knowledge of software development, scripting, databases, APIs, reporting tools, and system integrations <br>• Experience with Microsoft Office Suite, Microsoft 365, email systems, cloud services, and business applications <br>• Strong knowledge of cybersecurity practices, firewalls, antivirus systems, backups, access control, and disaster recovery procedures <br>• Experience in network management including LAN/WAN, VPN, VLANs, routers, switches, wireless networks, and IP systems <br>• Excellent troubleshooting, analytical, and problem-solving skills <br>• Ability to manage multiple tasks, follow priorities, work independently, and perform under pressure <br>• Strong communication, teamwork, and coordination skills <br>• Ability to document systems, train users, and explain technical information clearly <br>• Ability to support management decisions and work under the direction of the IT Manager <br>• Fluency in Arabic and English; French is an advantage

We're Hiring: IT Technician <br> <br>Location: Beirut, Badaro - Lebanon <br>Company: Titan Technologies SAL <br>Employment Type: Full-time (Mon to Fri 8:30 to 6:00) <br> <br>Titan Technologies SAL is looking for a motivated and technically skilled IT Technician to join our team. The successful candidate will be responsible for diagnosing hardware issues, handling warranty claims and RMA processes, and providing technical support to customers and internal teams. <br> <br>Key Responsibilities: <br>• Diagnose, troubleshoot, and repair IT hardware and related equipment. <br>• Handle RMA (Return Merchandise Authorization) requests from initiation to closure. <br>• Coordinate product returns, replacements, repairs, and warranty claims with vendors and suppliers. <br>• Perform technical inspections and testing of returned products. <br>• Document technical findings and maintain accurate service records. <br>• Follow up with customers regarding repair status, warranty claims, and technical issues. <br>• Install, configure, and maintain computer hardware, peripherals, and networking equipment. <br>• Provide technical support and assistance to customers and internal users. <br>• Maintain inventory records for spare parts, returned items, and repaired products. <br>• Ensure compliance with company service standards and procedures. <br> <br>Requirements: <br>• Previous experience in IT technical support, hardware maintenance, or RMA handling. <br>• Good knowledge of computer hardware, networking, and operating systems. <br>• Ability to diagnose and troubleshoot technical issues efficiently. <br>• Strong communication and customer service skills. <br>• Good organizational and documentation skills. <br>• Ability to work under pressure and manage multiple tasks simultaneously. <br>• Proficiency in Microsoft Office applications. <br>• Good command of English. <br> <br>Preferred Qualifications: <br>• Experience in an IT company, service center, or electronics industry. <br>• Knowledge of warranty procedures and vendor RMA processes. <br>• Certifications such as CompTIA A+, NetworK+, Microsoft, or equivalent are a plus. <br>• Experience with ticketing and service management systems. <br> <br>What We Offer: <br>• Professional and dynamic work environment. <br>• Opportunities for training and career development. <br>• Exposure to leading IT products and technologies. <br>• Competitive salary package based on qualifications and experience. <br> <br>If you are passionate about technology and enjoy solving technical challenges, we encourage you to apply. <br> <br>Interested candidates are invited to send their CV to hr@961it.com with the subject line "IT Technician”

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>• Testing hardware and software components for functioning.</p><p>• Performing network backups on a regular basis.</p><p>• Troubleshooting hardware and software issues in person, remotely, and via phone.</p><p>• Troubleshooting from room systems, including microphones, ptz cameras and desktop PC’ss and laptops.</p><p>• Setting up laptops, projectors, network and internet access.</p><p>• Restricting access to unauthorized sites, downloads, and users. (Mikrotik)</p><p>• Reindexing, Creating, Appending, Records on Visual FoxPro.</p><p>• Repairing equipment and replacing parts, checking computer equipment for electrical safety.</p><p>• Providing technical support across the company.</p><p>• Setting up accounts for staff, educating them on the login, and resolving issues arising.</p><p>• Managing Accounts on Office 365 Exchange Plan.</p><p>• Monitoring and maintaining computer systems and networks.</p><p>• Solving Errors Popping up on the System (Visual Fox Pro).</p><p>• Testing hardware and software components for functioning.</p><p>• Performing network backups on a regular basis.</p><p>• Planning and undertaking scheduled maintenance upgrades.</p><p>• Doing a weekly Backup for Data.</p><p>• Doing a Daily Backup for the system.</p><p>• Investigating, diagnosing, and solving computer software and hardware faults.</p><p>• Provide assistance to staff access network resources.</p><p>• Coordinate and provide reports to the CEO about all the technical issues and provide solution that support the entire company.</p></div></section>

GlobeMed Group, the largest Healthcare Benefits Management company in the MENA region is looking for an Information Governance Manager who will create, implement, and oversee the strategies and programs designed to reduce and mitigate information security risk across GlobeMed to a level tolerable to the organization. The role will establish and lead an enterprise-wide information security and assurance function, ensuring that confidentiality, integrity, and availability requirements of information systems and assets are identified and managed appropriately. <br> <br>Main Duties: <br> Provide direction on information security to the information security staff, across the central IT division, and enterprise-wide. <br> Lead programs and processes to monitor the emergence of new threats and vulnerabilities, assessing impacts and driving responses as appropriate. <br> Ensure that clear and timely business advice is provided to executive management on key information security and assurance issues. <br> Establish an information security and risk management functional capability and framework across the organization. <br> Ensure that information security and risk is adequately represented on relevant business and governance forums and is known, well-integrated, and addressed across the enterprise. <br> Oversee and coordinate all aspects of alignment of Information Security Management System (ISMS) with ISO 27001. <br> Create, manage, deliver to the staff, and review effective information security awareness training. <br> Ensure that all IT and information security programs are in compliance with applicable laws, regulations, and policies. <br> Collaborate with application owners to understand and address (as appropriate) the risk position around key business applications and processes to build the Business continuity Plan and Disaster Recovery Plan <br> Conduct information security risk assessments across the enterprise at suitable intervals. Ensure that key risk issues are understood, communicated, and tracked on the risk register. <br> Regularly verify that required information security and risk controls are in place, raising findings as noncompliance is found and driving improvement. <br> Ensure that internal and external audits are supported in development of an annual strategic audit plan <br> <br>Qualifications <br> <br>Education: <br>Bachelor’s degree in communication engineering, computer science or Information systems <br> <br>Experience/Knowledge: <br> 13+ years of experience in security related field <br> Security certifications such as CISSP, CISM, CRISC, CEH highly desired <br> Knowledge and expertise of security standards, concepts, principles and processes <br> Experience with common security tools such as Antivirus, Firewalls, VPNs, Intrusion Prevention/Detection Systems, Vulnerability Scanning, Application Whitelisting, Public Key Infrastructure, WAF, Security Incident Logging & Monitoring, SIEM, Event Correlation, OS hardening, and File Integrity Management <br> <br>Skills/Competencies: <br> Ability to handle security incidents <br> Strong written and verbal communication skills and ability to effectively interface with both technical and business staff

JOB DUTIES: <br>Support the IT Manager in managing, monitoring, and maintaining the company’s IT infrastructure, networks, computers, printers, software, and communication systems <br>• Provide advanced technical support to employees and resolve complex hardware, software, network, ERP, and system issues <br>• Administer user accounts, access rights, permissions, emails, devices, and IT assets according to company policies and IT Manager instructions <br>• Support the implementation of data security process, backups, disaster recovery procedures, cybersecurity practices. <br>• Monitor system performance, identify technical risks or weaknesses, and report recommendations to the IT Manager <br>• Manage daily support and troubleshooting for ERP systems, especially Odoo, including user support, issue follow-up, reporting, customization requests, and coordination with vendors or developers when needed <br> <br>EDUCATION & SKILLS: <br>• Bachelor’s degree in Information Technology, Computer Science, Software Engineering, or a related field <br>• 4–6 years of proven experience as an IT Specialist, Senior IT Support, IT Administrator, Systems Administrator, or similar role <br>• Strong knowledge of Windows and Linux operating systems, servers, networking, and IT infrastructure <br>• Good experience in ERP systems; Odoo experience is preferred <br>• Good knowledge of software development, scripting, databases, APIs, reporting tools, and system integrations <br>• Experience with Microsoft Office Suite, Microsoft 365, email systems, cloud services, and business applications <br>• Strong knowledge of cybersecurity practices, firewalls, antivirus systems, backups, access control, and disaster recovery procedures <br>• Experience in network management including LAN/WAN, VPN, VLANs, routers, switches, wireless networks, and IP systems <br>• Excellent troubleshooting, analytical, and problem-solving skills <br>• Ability to manage multiple tasks, follow priorities, work independently, and perform under pressure <br>• Strong communication, teamwork, and coordination skills <br>• Ability to document systems, train users, and explain technical information clearly <br>• Ability to support management decisions and work under the direction of the IT Manager <br>• Fluency in Arabic and English; French is an advantage

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>JOB DUTIES:</p><p>Support the IT Manager in managing, monitoring, and maintaining the company s IT infrastructure, networks, computers, printers, software, and communication systems</p><p>Provide advanced technical support to employees and resolve complex hardware, software, network, ERP, and system issues</p><p>Administer user accounts, access rights, permissions, emails, devices, and IT assets according to company policies and IT Manager instructions</p><p>Support the implementation of data security process, backups, disaster recovery procedures, cybersecurity practices.</p><p>Monitor system performance, identify technical risks or weaknesses, and report recommendations to the IT Manager</p><p>Manage daily support and troubleshooting for ERP systems, especially Odoo, including user support, issue follow-up, reporting, customization requests, and coordination with vendors or developers when needed</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in Information Technology, Computer Science, Software Engineering, or a related field</li><li>4 6 years of proven experience as an IT Specialist, Senior IT Support, IT Administrator, Systems Administrator, or similar role</li><li>Strong knowledge of Windows and Linux operating systems, servers, networking, and IT infrastructure</li><li>Good experience in ERP systems; Odoo experience is preferred</li><li>Good knowledge of software development, scripting, databases, APIs, reporting tools, and system integrations</li><li>Experience with Microsoft Office Suite, Microsoft 365, email systems, cloud services, and business applications</li><li>Strong knowledge of cybersecurity practices, firewalls, antivirus systems, backups, access control, and disaster recovery procedures</li><li>Experience in network management including LAN/WAN, VPN, VLANs, routers, switches, wireless networks, and IP systems</li><li>Excellent troubleshooting, analytical, and problem-solving skills</li><li>Ability to manage multiple tasks, follow priorities, work independently, and perform under pressure</li><li>Strong communication, teamwork, and coordination skills</li><li>Ability to document systems, train users, and explain technical information clearly</li><li>Ability to support management decisions and work under the direction of the IT Manager</li><li>Fluency in Arabic and English; French is an advantage</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking a reliable and proactive IT Administrator to manage and support our organization's information technology systems. The successful candidate will be responsible for maintaining computer hardware, software applications, networks, and user support to ensure smooth day-to-day operations.</p><p>Key Responsibilities</p><ul><li>Install, configure, maintain, and troubleshoot desktop computers, laptops, printers, and other IT equipment.</li><li>Install, update, and support operating systems and business software.</li><li>Provide technical support to employees and resolve hardware and software issues promptly.</li><li>Manage user accounts, email systems, and access permissions.</li><li>Monitor and maintain network connectivity, internet access, Wi-Fi, and shared resources.</li><li>Perform regular system updates, backups, and basic cybersecurity maintenance.</li><li>Coordinate with external IT vendors and service providers when required.</li><li>Maintain an inventory of IT assets and software licenses.</li><li>Recommend and implement improvements to enhance system performance and security.</li><li>Prepare basic IT documentation and user guides.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree or diploma in Information Technology, Computer Science, or a related field.</li><li>3-5 years of relevant IT support experience.</li><li>Strong knowledge of Windows operating systems, Microsoft 365, networking, and computer hardware.</li><li>Experience with printers, backup solutions, antivirus software, and basic network troubleshooting.</li><li>Excellent problem-solving and communication skills.</li><li>Ability to work independently and prioritize multiple tasks.</li></ul><p>Preferred Qualifications</p><ul><li>Experience with virtualization, cloud services, or ERP/business applications.</li><li>Professional certifications such as CompTIA A+, NetworK+, Microsoft, or Cisco are an advantage.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Join our team to design, build, and maintain reliable software systems that enable scalable product delivery and continuous improvement. You ll work closely with cross-functional partners to ship features on schedule, enhance performance and reliability, and strengthen code quality while supporting deployments and service monitoring.</p><p>Create and maintain robust, production-ready software solutions by applying strong programming skills, API and database expertise, and disciplined engineering practices (testing, version control, and CI/CD) to reduce defects, improve reliability, and deliver measurable performance and maintainability gains.</p><p>Job Duties and Responsibilities</p><ul><li>Programming (Java/Python/JavaScript/C#)</li><li>API Development (REST/GraphQL)</li><li>Database Design (SQL/NoSQL)</li><li>Version Control (Git)</li><li>Testing (unit/integration)</li><li>Cloud &amp; CI/CD Concepts</li><li>Problem-solving</li><li>Collaboration and teamwork</li><li>Clear communication</li><li>Ownership and accountability</li><li>Performance &amp; Reliability Optimization</li><li>Production Incident Management</li><li>Deployment Support &amp; Service Monitoring</li><li>Code Quality &amp; Maintainability</li><li>Defect Fixing</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Programming (Java/Python/JavaScript/C#)</li><li>APIs (REST/GraphQL)</li><li>Databases (SQL/NoSQL)</li><li>Version control (Git)</li><li>Testing (unit/integration)</li><li>Cloud/CI/CD concepts</li><li>Problem-solving</li><li>Collaboration and teamwork</li><li>Clear communication</li><li>Ownership and accountability</li></ul><p></p></section>

We are seeking a reliable and proactive IT Administrator to manage and support our organization's information technology systems. The successful candidate will be responsible for maintaining computer hardware, software applications, networks, and user support to ensure smooth day-to-day operations. <br> <br>Key Responsibilities <br>- Install, configure, maintain, and troubleshoot desktop computers, laptops, printers, and other IT equipment. <br>- Install, update, and support operating systems and business software. <br>- Provide technical support to employees and resolve hardware and software issues promptly. <br>- Manage user accounts, email systems, and access permissions. <br>- Monitor and maintain network connectivity, internet access, Wi-Fi, and shared resources. <br>- Perform regular system updates, backups, and basic cybersecurity maintenance. <br>- Coordinate with external IT vendors and service providers when required. <br>- Maintain an inventory of IT assets and software licenses. <br>- Recommend and implement improvements to enhance system performance and security. <br>- Prepare basic IT documentation and user guides. <br> <br>Qualifications <br>- Bachelor's degree or diploma in Information Technology, Computer Science, or a related field. <br>- 3-5 years of relevant IT support experience. <br>Strong knowledge of Windows operating systems, Microsoft 365, networking, and computer hardware. <br>- Experience with printers, backup solutions, antivirus software, and basic network troubleshooting. <br>- Excellent problem-solving and communication skills. <br>- Ability to work independently and prioritize multiple tasks. <br> <br>Preferred Qualifications <br>- Experience with virtualization, cloud services, or ERP/business applications. <br>- Professional certifications such as CompTIA A+, NetworK+, Microsoft, or Cisco are an advantage

<p><h4>Description</h4> <p>We are looking for a motivated and detail-oriented security analyst to join our team. In this role, you will support the day-to-day operations of our information security infrastructure, help protect company assets from cyber threats, and assist in maintaining compliance with security policies and standards. This is an excellent opportunity for someone early in their security career who is eager to learn in a hands-on environment.</p> <h4>Key responsibilities</h4> <ul> <li>Monitor security alerts, logs, and events from Bitdefender and escalate incidents as appropriate</li> <li>Assist with gathering IT security data to determine status of mandated fundamentals within the group</li> <li>Assist in the evaluation of proper administration and maintenance of firewalls</li> <li>Support user access management, including provisioning, deprovisioning, and periodic access reviews at the group level</li> <li>Participate in incident response activities, including documentation and post-incident reviews</li> <li>Assist in administering identity and access management (IAM) systems and multi-factor authentication (MFA) solutions</li> <li>Respond to helpdesk tickets related to security issues (e.g., locked accounts, phishing reports)</li> <li>Assist with security awareness training initiatives and phishing simulation campaigns</li> <li>Contribute to compliance efforts related to frameworks such as ISO 27001, NIST, SOC 2, or PCI-DSS (including technical document review)</li> <li>Assist with onboarding and offboarding of new companies to the group</li> <li>Assist with onboarding and offboarding of new employees within the group</li> <li>Assist with development and distribution of appropriate communication regarding IT security within the group</li> <li>Other duties as assigned by direct supervisor</li> </ul> <h4>Requirements</h4> <h4>Required qualifications</h4> <ul> <li>College diploma in cybersecurity or information technology and equivalent practical experience</li> <li>Basic understanding of networking concepts (TCP/IP, DNS, DHCP, firewalls, VPNs)</li> <li>Familiarity with Windows operating system administration</li> <li>Knowledge of core security principles (CIA triad, least privilege, defense in depth)</li> <li>Strong attention to detail and analytical thinking</li> <li>Excellent proficiency in Microsoft Suite</li> <li>Excellent written and verbal communication skills in English</li> <li>Strong ability to work collaboratively in a team environment or independently</li> <li>Excellent problem-solving skills</li> </ul> <h4>Preferred qualifications</h4> <ul> <li>CC certified in cybersecurity certification</li> <li>Exposure to tools such as Bitdefender, VSA, Windows Defender</li> <li>Familiarity with cloud security concepts (AWS, Azure, or GCP)</li> <li>Experience with ticketing systems such as Jira</li> <li>CEH or GPEN certification</li> </ul></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Financial Analysis &amp; Reporting Analyze and consolidate management information for the management team, ensuring deadlines are met</p><p>Provide detailed variance analysis versus budget to explain business performance.</p><p>Prepare business results analysis (NCA/CDC) and share insights with commercial teams</p><p>Generate monthly MAMBO reports and ensure accuracy in REMCO reporting at both legal entity and CO station levels</p><p>Actively participate in monthly closing and preparation of affiliate results (FICO gap, PCA entries, VC, OPEX, provisions). </p><p>Tools, Systems &amp; Procedures Manage and maintain SAP setup (cost center hierarchy, allocation cycles, etc.)</p><p>Participate in the implementation of new tools and procedures, particularly in reporting and management control</p><p>Update controlling policies and procedures in compliance with group guidelines and adapted to affiliate-specific requirements</p><p>Decision Support &amp; Business Partnering Propose methods and elements to assist business units in their decision-making</p><p>Actively contribute to BU, PC &amp; LTP exercises, ensuring accurate data collection from stakeholders'</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor s degree in finance or equivalent master's degree is a plus.</p><p>CMA certificate is highly recommended</p><p>Soft skills: Communication and Negotiation </p><p>Hard skills: SAP is a requirement, very good command of EXCEL</p><p>Minimum of 4 years of experience in corporate finance, with at least 2 years focused on financial </p><p>Languages: Arabic and English (French is a plus)</p><p></p></section>

➡️ Education: <br>- Bachelor’s degree in finance or equivalent master's degree is a plus. <br>- CMA certificate is highly recommended <br> <br>➡️ Soft skills: Communication and Negotiation <br>➡️ Hard skills: SAP is a requirement, very good command of EXCEL <br>➡️ Minimum of 4 years of experience in corporate finance, with at least 2 years focused on financial <br>➡️ Languages: Arabic and English (French is a plus) <br> <br>➡️ Job Duties: <br>- Financial Analysis & Reporting Analyze and consolidate management information for the management team, ensuring deadlines are met <br>- Provide detailed variance analysis versus budget to explain business performance. <br>- Prepare business results analysis (NCA/CDC) and share insights with commercial teams <br>- Generate monthly MAMBO reports and ensure accuracy in REMCO reporting at both legal entity and CO station levels <br>- Actively participate in monthly closing and preparation of affiliate results (FICO gap, PCA entries, VC, OPEX, provisions). <br>- Tools, Systems & Procedures Manage and maintain SAP setup (cost center hierarchy, allocation cycles, etc.) <br>- Participate in the implementation of new tools and procedures, particularly in reporting and management control <br>- Update controlling policies and procedures in compliance with group guidelines and adapted to affiliate-specific requirements <br> - Decision Support & Business Partnering Propose methods and elements to assist business units in their decision-making <br>- Actively contribute to BU, PC & LTP exercises, ensuring accurate data collection from stakeholders

➡️ Education: <br>- Bachelor’s degree in finance or equivalent master's degree is a plus. <br>- CMA certificate is highly recommended <br> <br>➡️ Soft skills: Communication and Negotiation <br>➡️ Hard skills: SAP is a requirement, very good command of EXCEL <br>➡️ Minimum of 4 years of experience in corporate finance, with at least 2 years focused on financial <br>➡️ Languages: Arabic and English (French is a plus) <br> <br>➡️ Job Duties: <br>- Financial Analysis & Reporting Analyze and consolidate management information for the management team, ensuring deadlines are met <br>- Provide detailed variance analysis versus budget to explain business performance. <br>- Prepare business results analysis (NCA/CDC) and share insights with commercial teams <br>- Generate monthly MAMBO reports and ensure accuracy in REMCO reporting at both legal entity and CO station levels <br>- Actively participate in monthly closing and preparation of affiliate results (FICO gap, PCA entries, VC, OPEX, provisions). <br>- Tools, Systems & Procedures Manage and maintain SAP setup (cost center hierarchy, allocation cycles, etc.) <br>- Participate in the implementation of new tools and procedures, particularly in reporting and management control <br>- Update controlling policies and procedures in compliance with group guidelines and adapted to affiliate-specific requirements <br> - Decision Support & Business Partnering Propose methods and elements to assist business units in their decision-making <br>- Actively contribute to BU, PC & LTP exercises, ensuring accurate data collection from stakeholders

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Result of Service<br>1. Background information note and list of indicators and associated datasets on the food systems in Libya 2. Results of online survey for stakeholder consultation 3. Contribution to the preparation of the national stakeholder dialogue (agenda, draft national food systems pathway outline) 4. Contribute to national food systems dialogue and prepare dialogue report 5. Final Draft food systems transformation pathway<br> Work Location<br>Remotely<br> Expected duration<br>2 months<br> Duties and Responsibilities<br>Background Since 2021, countries in the Arab region have been engaged in the global food systems transformation process launched at the UN Food Systems Summit, convened by the UN Secretary-General to accelerate progress across all 17 Sustainable Development Goals (SDGs) through a food systems approach. By highlighting the interconnectedness of food systems with challenges such as hunger, climate change, poverty, and inequality, the Summit led countries to develop national food systems transformation pathways under the leadership of appointed National Convenors. Objective The consultant will support the preparation of the national food systems transformation pathway of Libya. This will include assessing the current state of food systems, mapping key stakeholders, supporting the organization of a structured consultation, and translating agreed priorities into a draft pathway document in coordination with the National Food Systems Focal Point in the Government of Libya and ESCWA. In doing so, the consultant will draw upon ongoing regional initiatives on food systems transformation and ensure close alignment with regional consultation processes and timelines. The consultant, in close coordination with the National Food Systems Focal Point of Libya, will ensure that national priorities are clearly articulated and fed into regional processes, while maintaining coordination and feedback between national and regional levels. Main Responsibilities Deliverables 1: • Prepare food systems background note on Libya, which includes draft list of food systems indicators of relevance to Libya and relevant climate change parameters drawing on existing ESCWA knowledge products. • Solicit feedback and draft note and secure agreement on list of indicators to include to inform national food systems pathways development • Collect data on agreed list of indicators and elaborate background note Deliverables 2: • Prepare online survey to identify key food systems challenges and transformation priorities in Libya and disseminate it to relevant stakeholders across food systems sectors. • Analyse survey results. • Prepare PowerPoint presentation of background note and survey results for national dialogue Deliverable 3: • Identify list of national food system stakeholder institutions • Contribute to the organization of the national food systems dialogue, including preparation of meeting agenda and identification of national food systems stakeholder invitees under the leadership of the National Food Systems Convenor. • Propose outline of National Food Systems Pathways Report, drawing on global and regional experiences • Deliver presentation(s) during the national dialogue. • Support the National Food Systems Focal Point in Libya in preparing for participation in the 4th Arab Regional Meeting for Food Systems Transformation and ensure that relevant outcomes from the regional meeting are reflected in the national dialogue. Deliverable 4: • Draft the national food systems dialogue report that include national food systems pathway outline based on consultation outcomes, with annexed meeting agenda and list of participants (with email addresses). • Finalize the dialogue report based on feedback received. Deliverable 5: • Draft preliminary national food systems pathway based on background note, consultation outcomes, and discussions with National Food Systems Convener and ESCWA. • Finalize draft national food systems pathway based on feedback received.<br> Qualifications/special skills<br>Master's degree or higher in food security/food systems, economics, public policy, agriculture, climate change, sustainable development or a related field is required. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed. At least 10 years of experience related to food systems, climate change and/or sustainable development planning is required. Strong analytical and writing skills is desirable. Excellent communication and interpersonal skills are desirable.<br> Languages<br>English and French are the working languages of the United Nations Secretariat; and Arabic is a working language of ESCWA. For this position, fluency in English and Arabic are required. Note: "Fluency" equals a rating of 'fluent' in all four areas (speak, read, write, and understand) and "Knowledge of" equals a rating of 'confident' in two of the four areas.<br> Additional Information<br>Not available.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br> </div>

Full-time | Monday–Friday | 9:00 AM – 5:00 PM <br> <br>Key Responsibilities: <br> <br>Install, configure, and maintain IT systems, networks, hardware, and software. <br>Provide technical support, troubleshoot hardware/software issues, and assist end-users. <br>Maintain company websites, Shopify platform, and internal systems. <br>Manage data backups, user accounts, IT inventory, and system security. <br>Implement system upgrades and recommend technology improvements. <br>Prepare presentations and travel when required for managerial support. <br> <br>Requirements: <br> <br>6+ years of IT experience. <br>Strong knowledge of hardware, software, networking, and cybersecurity. <br>Excellent troubleshooting and system administration skills. <br>Strong communication and customer service abilities. <br>Relevant certifications (CompTIA, Microsoft, Cisco, etc.) are a plus

<p><h4>Job description</h4> <p>We are looking for an experienced and results-oriented IT project manager to lead and deliver strategic IT initiatives across the organization. The successful candidate will be responsible for managing the full project lifecycle, ensuring projects are delivered on time, within scope, and within budget while meeting business objectives and quality standards. The ideal candidate will possess strong leadership, stakeholder management, and communication skills, with extensive experience managing complex IT projects in enterprise environments.</p> <h4>Key responsibilities</h4> <ul> <li>Lead the planning, execution, monitoring, and closure of IT projects from initiation through delivery.</li> <li>Define project scope, objectives, deliverables, timelines, budgets, and resource requirements.</li> <li>Collaborate with business stakeholders, technical teams, vendors, and external partners to ensure successful project outcomes.</li> <li>Develop and maintain detailed project plans, schedules, and status reports.</li> <li>Identify, assess, and mitigate project risks and issues to minimize impact on project delivery.</li> <li>Manage project budgets, resources, and timelines to ensure efficient execution.</li> <li>Facilitate project meetings, workshops, and steering committee sessions.</li> <li>Ensure compliance with project governance standards, organizational policies, and quality requirements.</li> <li>Track and report project progress, milestones, dependencies, and key performance indicators to senior management.</li> <li>Support change management and ensure smooth implementation and adoption of new solutions.</li> <li>Foster collaboration and maintain effective communication among all project stakeholders.</li> </ul> <h4>Requirements</h4> <p><strong>Education</strong><br> Bachelor's degree in Computer Science, Information Technology, Engineering, Business Administration, or a related field.</p> <p><strong>Experience</strong><br> Minimum 10 years of experience in IT project management, with proven experience delivering complex enterprise IT projects. Demonstrated experience managing projects throughout the full project lifecycle. Experience working within Agile, Waterfall, or hybrid project environments.</p> <p><strong>Technical & professional skills</strong><br> Strong understanding of project management methodologies, frameworks, and best practices. Experience using project management tools such as Microsoft Project, Jira, Azure DevOps, or similar tools. Good understanding of the Software Development Lifecycle (SDLC). Experience managing cross-functional teams, vendors, and third-party service providers. PMP, PRINCE2, Agile, Scrum Master, or equivalent certifications are highly desirable.</p> <p><strong>Soft skills</strong><br> Excellent leadership, organizational, and stakeholder management skills. Strong analytical, problem-solving, and decision-making abilities. Excellent verbal and written communication skills in English; Arabic is an advantage. Ability to manage multiple projects and priorities in a fast-paced environment. Strong interpersonal skills with the ability to build and maintain effective working relationships.</p></p><p></p>

<p><h4>Job description</h4> <p>We are looking for an experienced and results-oriented IT project manager to lead and deliver strategic IT initiatives across the organization. The successful candidate will be responsible for managing the full project lifecycle, ensuring projects are delivered on time, within scope, and within budget while meeting business objectives and quality standards. The ideal candidate will possess strong leadership, stakeholder management, and communication skills, with extensive experience managing complex IT projects in enterprise environments.</p> <h4>Key responsibilities</h4> <ul> <li>Lead the planning, execution, monitoring, and closure of IT projects from initiation through delivery.</li> <li>Define project scope, objectives, deliverables, timelines, budgets, and resource requirements.</li> <li>Collaborate with business stakeholders, technical teams, vendors, and external partners to ensure successful project outcomes.</li> <li>Develop and maintain detailed project plans, schedules, and status reports.</li> <li>Identify, assess, and mitigate project risks and issues to minimize impact on project delivery.</li> <li>Manage project budgets, resources, and timelines to ensure efficient execution.</li> <li>Facilitate project meetings, workshops, and steering committee sessions.</li> <li>Ensure compliance with project governance standards, organizational policies, and quality requirements.</li> <li>Track and report project progress, milestones, dependencies, and key performance indicators to senior management.</li> <li>Support change management and ensure smooth implementation and adoption of new solutions.</li> <li>Foster collaboration and maintain effective communication among all project stakeholders.</li> </ul> <h4>Requirements</h4> <p><strong>Education</strong><br> Bachelor's degree in Computer Science, Information Technology, Engineering, Business Administration, or a related field.</p> <p><strong>Experience</strong><br> Minimum 10 years of experience in IT project management, with proven experience delivering complex enterprise IT projects. Demonstrated experience managing projects throughout the full project lifecycle. Experience working within Agile, Waterfall, or hybrid project environments.</p> <p><strong>Technical & professional skills</strong><br> Strong understanding of project management methodologies, frameworks, and best practices. Experience using project management tools such as Microsoft Project, Jira, Azure DevOps, or similar tools. Good understanding of the Software Development Lifecycle (SDLC). Experience managing cross-functional teams, vendors, and third-party service providers. PMP, PRINCE2, Agile, Scrum Master, or equivalent certifications are highly desirable.</p> <p><strong>Soft skills</strong><br> Excellent leadership, organizational, and stakeholder management skills. Strong analytical, problem-solving, and decision-making abilities. Excellent verbal and written communication skills in English; Arabic is an advantage. Ability to manage multiple projects and priorities in a fast-paced environment. Strong interpersonal skills with the ability to build and maintain effective working relationships.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The IC is to provide specialized technical expertise in the implementation, administration, monitoring, and optimization of cloud infrastructure and DevOps platforms within Microsoft Azure. The IC will be responsible for ensuring the availability, security, scalability, and performance of enterprise systems, managing CI/CD pipelines, and writing Infrastructure as Code (IaC). Crucially, the IC will work in close coordination with the internal development team to analyze existing on-premises application architectures, gather deployment requirements, and translate current on-premises VM resource metrics into optimized, cloud-native Azure resource allocations. The consultant will also execute the tactical technical migration of legacy systems from an on-premises Proxmox virtualization environment to the Microsoft Azure cloud platform.</p><p><strong>Work Location</strong> UN-House ESCWA / Hybrid</p><p><strong>Expected duration</strong> 6 months</p><p><strong>Duties and Responsibilities</strong></p><p><strong>Background:</strong> The Economic and Social Commission for Western Asia (ESCWA) forms part of the United Nations Secretariat and, like the other regional commissions, operates under the supervision of the United Nations Economic and Social Council. ESCWA comprises 21 Arab countries in Western Asia and North Africa. ESCWA provides a framework for the formulation and harmonization of sectoral policies for member countries, a platform for congress and coordination, a home for expertise and knowledge, and an information observatory. ESCWA activities are coordinated with the divisions and main offices of the Headquarters of the United Nations, specialized agencies, and international and regional organizations, including the League of Arab States and its subsidiary bodies, and the Gulf Cooperation Council.</p><p>This position is located in the Decision-Support and Data Science Division (DSDSD). The Decision-Support and Data Science Division is part of ESCWA's broader modernization and innovation efforts, providing advanced analytics, secure digital platforms, and decision-support services within ESCWA, other UN entities, and Member States. Aligned with the UN 2.0 agenda and grounded in operational resilience, DSDS leverages cutting-edge hybrid infrastructure, scalable cloud tech frameworks, and modern deployment models to ensure high availability, security, and performance for critical digital assets. Its core functions include enterprise cloud environment management, infrastructure automation, continuous integration and continuous deployment (CI/CD) optimization, and the migration of legacy on-premises platforms to advanced public cloud ecosystems. Through these capabilities, DSDS maintains reliable, enterprise-grade digital decision-support tools that empower evidence-based decision-making and foster organizational efficiency across the region.</p><p>Under the supervision of the Chief of the Decision-Support and Data Science Division and in close collaboration with the infrastructure and digital development teams, the Individual Contractor (IC) will support the implementation, automation, secure hosting, and optimization of core cloud systems and scalable technology environments to support strategic initiative delivery.</p><p><strong>Duties and responsibilities:</strong> The Cloud Systems and DevOps Analyst will perform the following tasks:</p><ul><li><strong>Cloud Infrastructure Implementation &amp; Administration:</strong><ul><li>Deploy, manage, and optimize enterprise-scale cloud resources within Microsoft Azure, ensuring optimal performance, governance, and resource utilization.</li><li>Administer hybrid virtualization architectures, transitioning existing virtual machines and workloads out of the on-premises Proxmox environment into designated Azure landing zones.</li><li>Maintain and configure base operating systems across enterprise Windows Server and Linux environments hosted in the cloud.</li></ul></li><li><strong>DevOps Platform Engineering &amp; Infrastructure as Code (IaC):</strong><ul><li>Design, build, and maintain automated CI/CD pipelines using Azure DevOps to support rapid, secure, and reliable software delivery cycles.</li><li>Author, review, and maintain infrastructure state using Infrastructure as Code tools, specifically Terraform, Bicep, and ARM Templates.</li><li>Develop automated operational scripts utilizing PowerShell to streamline recurring system administration and provisioning tasks.</li></ul></li><li><strong>Application Lifecycle &amp; Developer Collaboration:</strong><ul><li>Work closely with the development team to audit existing on-premises hosted applications and gather technical requirements for upcoming Azure cloud deployments.</li><li>Analyze the resource utilization and architectural dependencies of applications currently running on on-premises virtual machines to determine the optimal Azure cloud topology.</li><li>Evaluate and recommend whether applications should be migrated as traditional Infrastructure-as-a-Service (IaaS) virtual machines or refactored into cloud-native Azure resources (such as App Services, Azure SQL, or container instances) to maximize scalability and cost-efficiency.</li><li>Provide technical guidance to developers regarding cloud deployment pathways, access control configurations, and performance optimization on Azure.</li></ul></li><li><strong>Cloud Security, Identity, &amp; Monitoring:</strong><ul><li>Manage cloud governance, object lifecycles, and secure identity mapping through Azure Active Directory (Azure AD / Entra ID).</li><li>Configure comprehensive observability setups using Azure Monitor and Log Analytics to establish proactive system alerts, log analysis, and performance tracking.</li><li>Implement infrastructure hardening, security controls, and operational best practices across all deployed cloud frameworks.</li></ul></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>A bachelor's degree in Computer Science, Computer Engineering, Information Technology, Cloud Engineering, System Administration, or related technical fields is required. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed.</li><li>A minimum of 5 years of professional experience in system administration, IT infrastructure operations, or cloud platforms architecture is required.</li><li>Demonstrated hands-on experience deploying, administering, and monitoring production cloud environments using Microsoft Azure is required.</li><li>Proven experience building automated CI/CD pipelines and developing infrastructure deployments utilizing Infrastructure as Code tools (Terraform, Bicep, or ARM Templates) is required.</li><li>Proven experience collaborating directly with software development teams to extract application performance metrics, translate software requirements into infrastructure specifications, and plan application modernization strategies is required.</li><li>Solid technical proficiency in scripting with PowerShell and configuring core infrastructure services, including Windows Server, Linux, and Azure Active Directory, is required.</li><li>Excellent analytical, problem-solving, and communication skills are required.</li><li>Practical technical experience supporting or executing system migrations from on-premises hypervisors (specifically Proxmox VE or VMware) to public cloud environments (Microsoft Azure) is highly desirable.</li><li>Official Microsoft certifications (e.g., Azure Administrator Associate, Azure DevOps Engineer Expert, or Azure Solutions Architect Expert) are highly desirable.</li><li>Fluency in English is required and knowledge of Arabic is desirable.</li></ul><p></p></section>

Role Purpose <br>Provide end-user IT support by installing, maintaining, and troubleshooting hardware, software, networks, and IT systems to ensure reliable business operations and high-quality technical support across the organization. <br>Key Requirements <br>Bachelor's degree in Computer Science, Computer Engineering, or a related field. <br>MCSE and CCNA certifications are preferred. <br>Minimum 2 years of experience in IT support or infrastructure. <br>Strong knowledge of Microsoft 365, Active Directory, Windows Server, VMware ESXi, TCP/IP networking, and Fortinet solutions. <br>Experience supporting desktops, laptops, printers, IP telephony, backup systems, and end-user devices. <br>Core Competencies <br>Technical troubleshooting and problem-solving <br>Customer service orientation <br>Communication and interpersonal skills <br>Time management and multitasking <br>Results-driven with strong execution skills <br>Adaptability and teamwork <br>Analytical thinking and attention to detail