Operation Manager Jobs in Lebanon

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About Us BuzzyBooth helps restaurants, dental offices, and other local businesses turn customers into brand advocates through our photo-booth-powered marketing automation platform.<br> We’re looking for a Customer Success Manager who’s excited to help our clients succeed and grow with us.<br> Role Overview As a Customer Success Manager, you’ll be the main point of contact for our clients.<br> Your job is to ensure they’re not just happy—but thriving with BuzzyBooth.<br> From onboarding new clients to troubleshooting questions and sharing best practices, you’ll play a key role in building long-term relationships and driving client retention.<br> MUST HAVE PRIOR CUSTOMER SUCCESS EXPERIENCE and MUST BE ABLE TO COMMUNICATE IN ENGLISH WITH LITTLE TO NO ACCENT.<br> What You’ll Do Guide new clients through onboarding and setup.<br> Provide ongoing support to ensure clients are using BuzzyBooth effectively.<br> Build relationships with clients and proactively check in on their goals.<br> Troubleshoot issues and coordinate with our technical team when needed.<br> Share client feedback with our team to help improve the product.<br> Identify upsell opportunities and help customers unlock more value.<br> Gather testimonials and referrals.<br> Be part of a fast-growing startup making a real impact for local businesses.<br> Work with a supportive, entrepreneurial team.<br> Flexible work environment.<br> Remote opportunity.<br> MUST HAVE PRIOR CUSTOMER SUCCESS EXPERIENCE MUST BE ABLE TO COMMUNICATE IN ENGLISH WITH LITTLE TO NO ACCENT.<br> Strong communication skills—friendly, clear, and solution-oriented.<br> Previous experience in customer success, account management, or support.<br> Tech-savvy, comfortable with SaaS platforms and tools.<br> Highly organized and able to manage multiple accounts at once.<br> Someone who loves helping others succeed.<br></span> </div>

<p>The Sales Representative is responsible for serving customers on the store floor and answering their needs in a timely manner in order to ensure a high level of customer satisfaction and achieve optimum sales results.</p><p><strong>KEY RESPONSIBILITIES:</strong></p><ul><li>Greet customers, offer assistance and serve them in order to ensure their needs are answered in a timely manner and in compliance with quality and customer service standards.</li><li>Provide exceptional customer service by performing up-selling, cross-selling, suggesting alternatives and following up on customers requests.</li><li>Ensure smooth and efficient receiving process of items/shipments, as well as accurate stock keeping preventing security risks and thefts by performing physical and electronic inventory as required, reporting broken alarms, incidents, suspicious activities.</li><li>Arrange and replenish on a continuous basis the store shelves and ensure that the store floor and shelves are kept clean and tidy at all times in alignment with the store image and coordination standards.</li><li>Organize the stockroom related to the store to conserve high level of stock replenishment.</li><li>Handle pricing (&amp; Change of prices) process in an effective and accurate manner as required.</li><li>Perform a smooth and efficient receiving process of items &amp; shipments, as well as stock keeping preventing security risks and thefts by performing periodical inventories.</li><li>Perform accurate stock rotation of items (To/From Stores &amp; Warehouse) under the supervision of the manager on duty.</li><li>Take accurate measurements for any needed alteration, assign price according to set price list (when applicable) and coordinate needed alterations.</li><li>Participate in the inventory of products and report the end-of-day inventory status to Store Manager.</li><li>Perform other duties that are aligned &amp; related to the job scope.</li></ul>

<p><strong>Department:</strong> Retail</p><p><strong>Job Status:</strong> Full Timer</p><p><strong>Working Hours:</strong> Flexibility in working hours is needed as per the Store opening hours, including weekends &amp; holidays.</p><p><strong>Location:</strong> Store Location</p><p><strong>SCOPE OF THE JOB</strong></p><p>The Backdoor Agent is responsible for receiving, inspecting, storing and issuing merchandise for use in the store. He/ She will also be responsible for ensuring an ongoing &amp; punctual replenishment process at the store.</p><p><strong>KEY RESPONSIBILITIES</strong></p><ul><li>Greet customers, offer assistance and serve them in order to ensure their needs are answered in a timely manner and in compliance with quality and customer service standards.</li><li>Arrange and replenish on a continuous basis the store shelves and ensure that the store floor and shelves are kept clean and tidy at all times in alignment with the store image and coordination standards.</li><li>Receive merchandize, count it physically and electronically in order to ensure accuracy of information and inspect its quality to report discrepancies.</li><li>Perform accurate stock rotation of items (To/From Stores &amp; Warehouse) under the supervision of the manager on duty.</li><li>Organize the stockroom related to the store to conserve high level of stock replenishment.</li><li>Classify, store and tag items in the warehouse on a daily basis as per store procedures and items' characteristics, in order to ensure timely finding and release of products.</li><li>Participate in the inventory of products and report the end-of-day inventory status to Store Manager.</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>JOB REQUIREMENTS</strong></p><ul><li>Education: High School Degree</li><li>Experience: 0 to 1 year of experience in the sales field.</li><li>Linguistic Skills: Advanced in English &amp; Arabic, French is a plus.</li><li>Computer Skills: Good knowledge in Ms. Office.</li></ul>

<p>The Sales Representative is responsible for serving customers on the store floor and answering their needs in a timely manner in order to ensure a high level of customer satisfaction and achieve optimum sales results.</p><p><strong>KEY RESPONSIBILITIES:</strong></p><ul><li>Greet customers, offer assistance and serve them in order to ensure their needs are answered in a timely manner and in compliance with quality and customer service standards.</li><li>Provide exceptional customer service by performing up-selling, cross-selling, suggesting alternatives and following up on customers requests.</li><li>Ensure smooth and efficient receiving process of items/shipments, as well as accurate stock keeping preventing security risks and thefts by performing physical and electronic inventory as required, reporting broken alarms, incidents, suspicious activities.</li><li>Arrange and replenish on a continuous basis the store shelves and ensure that the store floor and shelves are kept clean and tidy at all times in alignment with the store image and coordination standards.</li><li>Organize the stockroom related to the store to conserve high level of stock replenishment.</li><li>Handle pricing (&amp; Change of prices) process in an effective and accurate manner as required.</li><li>Perform a smooth and efficient receiving process of items &amp; shipments, as well as stock keeping preventing security risks and thefts by performing periodical inventories.</li><li>Perform accurate stock rotation of items (To/From Stores &amp; Warehouse) under the supervision of the manager on duty.</li><li>Take accurate measurements for any needed alteration, assign price according to set price list (when applicable) and coordinate needed alterations.</li><li>Participate in the inventory of products and report the end-of-day inventory status to Store Manager.</li><li>Perform other duties that are aligned &amp; related to the job scope.</li></ul>

<p>Responsible for overseeing all paid media, social media marketing (SMM), and search engine marketing (SEM) specialists within the digital department. The role ensures campaigns are set up accurately, launched on time, and continuously monitored to achieve KPIs as per the agreed media plan. This position also drives campaign optimization, reporting accuracy, and performance improvement. Additionally, the manager is responsible for training and onboarding new team members, preparing training sheets,and ensuring the SOPs are followed for consistent quality across all paid media operations. Key Responsibilities: Oversee and validate the setup, launch, and pacing of all paid media, SMM, and SEM campaigns. Ensure campaigns strictly follow approved media plans, budgets, targeting, and KPI benchmarks. Monitor campaign performance across platforms (Google Ads, Meta Ads Manager, TikTok, LinkedIn, X, DV360, etc.). Guide the team in ongoing optimization including bids, budgets, creatives, and audience targeting. Identify underperforming campaigns early and recommend corrective action. Ensure tracking systems, pixels, and GTM setups are working correctly prior to and during campaigns. Supervise SMM and SEM specialists, ensuring all deliverables meet quality and SLA standards. Conduct weekly performance reviews with team members to assess results, challenges, and improvements. Train and mentor new team members, including preparing training sheets, guidelines, and process documentation. Foster continuous learning by regularly updating the team on platform changes, industry trends, and best practices. Share proactive insights on emerging ad formats, algorithm updates, and optimization opportunities. Ensure smooth collaboration between specialists, analysts, and planners. Prepare post-campaign analysis and recommendations to strengthen future media planning. Provide leadership with weekly and monthly performance summaries for departmental visibility. Establish and enforce standardized SOPs for campaign setup, optimization, and reporting.</p>

<p>The Sales Representative is responsible for serving customers on the store floor and answering their needs in a timely manner in order to ensure a high level of customer satisfaction and achieve optimum sales results.</p><p>KEY RESPONSIBILITIES:</p><ul><li>Greet customers, offer assistance and serve them in order to ensure their needs are answered in a timely manner and in compliance with quality and customer service standards.</li><li>Provide exceptional customer service by performing up-selling, cross-selling, suggesting alternatives and following up on customers requests.</li><li>Ensure smooth and efficient receiving process of items/shipments, as well as accurate stock keeping preventing security risks and thefts by performing physical and electronic inventory as required, reporting broken alarms, incidents, suspicious activities.</li><li>Arrange and replenish on a continuous basis the store shelves and ensure that the store floor and shelves are kept clean and tidy at all times in alignment with the store image and coordination standards.</li><li>Organize the stockroom related to the store to conserve high level of stock replenishment.</li><li>Handle pricing (&amp; Change of prices) process in an effective and accurate manner as required.</li><li>Perform a smooth and efficient receiving process of items &amp; shipments, as well as stock keeping preventing security risks and thefts by performing periodical inventories.</li><li>Perform accurate stock rotation of items (To/From Stores &amp; Warehouse) under the supervision of the manager on duty.</li><li>Take accurate measurements for any needed alteration, assign price according to set price list (when applicable) and coordinate needed alterations.</li><li>Participate in the inventory of products and report the end-of-day inventory status to Store Manager.</li><li>Perform other duties that are aligned &amp; related to the job scope.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>A reputable nursery in Beirut is seeking to recruit a Nursery Director / Nursery Manager.</span></p> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<p>A 5 stars Hotel in Beirut is looking for a Night Manager to join the Front Office Department.</p><p><br></p><p><span style="font-size: 11px;">Hotel Experience is a must.</span></p><p><strong>Desired Candidate Profile</strong></p><p><br></p>

<p>A 5 stars Hotel in Beirut is looking for a Night Manager to join the Front Office Department.</p><p><br></p><p><span style="font-size: 11px;">Hotel Experience is a must.</span></p><p><strong>Desired Candidate Profile</strong></p><p><br></p>

New Larys Pharm S.A.R.L. is looking for a detail-oriented and organized Accountant to join our team in Dawhet Al Hoss. The ideal candidate will be responsible for maintaining accurate financial records, supporting daily accounting operations, and assisting management with financial reporting and analysis. <br> <br>Key Responsibilities <br>Record and maintain daily accounting transactions and financial records. <br>Prepare and verify invoices, receipts, payments, and accounting documents. <br>Monitor accounts payable and accounts receivable. <br>Follow up on customer balances, collections, and supplier payments. <br>Perform bank and cash reconciliations. <br>Prepare monthly accounting reports and financial statements. <br>Assist in payroll preparation and monthly salary-related calculations. <br>Maintain accurate records of expenses and company payments. <br>Monitor and reconcile petty cash. <br>Assist with inventory and stock-related accounting activities. <br>Ensure proper filing and organization of accounting documents. <br>Support the preparation of VAT, NSSF, and other statutory financial requirements when applicable. <br>Coordinate with the HR, Sales, Warehouse, and Management teams regarding financial and accounting matters. <br>Assist the Accounting Manager with month-end and year-end closing activities. <br>Perform other accounting duties as assigned by management. <br>Requirements <br>Bachelor's degree in Accounting, Finance, or a related field. <br>Previous experience in accounting; experience in the pharmaceutical or FMCG industry is a plus. <br>Strong knowledge of accounting principles and practices. <br>Good command of Microsoft Excel and accounting software. <br>Strong attention to detail and accuracy. <br>Good organizational and time-management skills. <br>Ability to work independently and meet deadlines. <br>Good communication and interpersonal skills. <br>Lebanese nationality. <br>Residing in or near Dawhet Al Hoss / Metn area is preferred. <br>What We Offer <br>Full-time employment within a growing pharmaceutical company. <br>Professional and supportive working environment. <br>Opportunity for career development and growth. <br>Competitive salary based on experience and qualifications. <br> <br>Location: Dawhet Al Hoss, Lebanon <br>Working Hours: Monday to Friday, 8:30 AM – 4:30 PM

• Supervise daily steel structure works on site and ensure execution according to approved drawings and project specifications. <br>• Coordinate with the technical team, site, subcontractors, and project management to ensure smooth workflow and proper site execution. <br>• Review and understand structural drawings, erection drawings, shop drawings, and connection details before execution. <br>• Monitor steel installation activities including alignment, leveling, bolting, welding, and structural connections. <br>• Ensure all steel works are completed in compliance with quality standards and approved inspection procedures. <br>• Follow up on site progress and ensure that work is completed within the planned schedule and standards. <br>• Identify technical or site-related issues and report them promptly to the project manager. <br>• Ensure proper handling, storage, and use of steel members and related materials on site with minimum loss. <br>• Monitor manpower productivity and allocate tasks efficiently to achieve daily and weekly targets. <br>• Enforce health and safety procedures on site and ensure the team uses proper PPE and safe working methods. <br>• Attend coordination meetings and provide updates on work progress, delays, risks, and site requirements. <br>• Support the project coordinator in preparing daily reports, progress reports, and site activity records. <br>• Ensure all lifting, erection, and steel installation activities are executed safely and efficiently. <br>Required Qualifications <br>• Diploma or technical certification in Civil Engineering, Mechanical Engineering, Structural Works, or a related field. <br>• Strong knowledge of steel structure installation methods, drawings, and construction practices. <br>• Good ability to read and interpret structural and technical drawings. <br>• Familiarity with welding, bolting, alignment, and steel connection requirements. <br>• Good understanding of site safety regulations and quality control procedures. <br>• Ability to supervise teams and coordinate with multiple departments on site. <br>• Good communication and problem-solving skills. <br>• Ability to work under pressure and meet project deadlines

<p>Robinsons SAL is seeking a highly accomplished Associate General Manager to join its executive leadership team.</p><p>The Associate General Manager will play a key role in leading the business, driving operational excellence, supporting strategic growth, and ensuring the successful execution of the company's vision across all functions.</p><p>This role is designed for a commercially astute and hands-on leader with extensive experience in the agriculture, horticulture, landscaping, greenhouse, or related industries.</p><p>We offer a highly competitive financial package, reflective of the seniority and strategic importance of this position.</p><strong>Key Responsibilities</strong><ul><li>Drive the execution of the company's strategic and operational objectives.</li><li>Oversee cross-functional operations to ensure efficiency, quality, and profitability.</li><li>Lead, develop, and mentor department heads and management teams.</li><li>Identify opportunities for business growth, operational improvement, and innovation.</li><li>Monitor business performance and ensure the achievement of financial and operational targets.</li><li>Build and maintain strong relationships with clients, suppliers, partners, and key stakeholders.</li><li>Represent the company in executive meetings, industry events, and business engagements when required.</li><li>Foster a high-performance culture built on accountability, collaboration, and continuous improvement.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Minimum 10 years of progressive leadership experience, including exposure to both the Lebanese and international markets.</p><p>Bachelor's degree is preferred. Candidates with a background in Agribusiness, Agricultural Engineering, Agriculture, Horticulture, or a related discipline are encouraged to apply.</p><p>Candidates with extensive leadership experience in very well-known companies operating within the agriculture, horticulture, landscaping, greenhouse, or related sectors will also be considered, even if their academic background differs.</p><p>Proven track record in senior management, business operations, or general management.</p><p>Strong strategic, commercial, financial, and operational leadership capabilities.</p><p>Exceptional leadership, communication, negotiation, and decision-making skills.</p><p>Professional certification in Business Management, Executive Management, Strategic Management, or a related discipline is highly preferred.</p><p>A Master's degree (MBA or equivalent) in Business Administration or a related discipline is considered a strong advantage.</p>

<p>The Property Manager will oversee day-to-day operations of commercial and residential buildings while also using and engaging Faciliservs online platform and mobile app.</p><p>Responsibilities include managing tenant communications, handling lease administration and renewals, coordinating maintenance and repairs, and ensuring common areas and amenities are well-maintained and efficiently scheduled. The role entails monitoring payment collections, tracking service requests, maintaining accurate records, and preparing regular reports on occupancy, finances, and operational performance.</p><p>The Property Manager will collaborate with building committees, vendors, and internal teams to resolve issues promptly and uphold compliance with building policies and local regulations.</p><p>This is a full-time, on-site role based in Beirut, requiring regular presence at the property and direct interaction with residents and service providers.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Property and facilities management skills, including lease administration, maintenance coordination, and vendor management.</li><li>Excelleng communication skills and strong resident relations and customer service skills, with the ability to handle inquiries, resolve conflicts, and communicate clearly in a professional manner.</li><li>Basic financial and administrative skills, such as tracking payments, managing budgets, and maintaining accurate records and reports.</li><li>Comfort with digital tools and property management software, including mobile apps, dashboards, and online payment or booking systems.</li><li>Excellent organizational and time management skills, with the ability to prioritize multiple tasks in a fast-paced environment.</li><li>Attention to detail and problem-solving abilities to identify issues quickly and implement practical solutions.</li><li>Ability to work on-site in Beirut, collaborate with diverse stakeholders, and maintain a professional presence with residents and partners.</li><li>Relevant experience in property management, community management, or real estate operations; experience in residential communities in the region is an advantage.</li><li>Education in business, real estate, facilities management, or a related field is beneficial; equivalent practical experience will be considered.</li><li>Proficiency in English; Arabic language skills and familiarity with local regulations are a strong plus.</li></ul>

<p>The Sales Manager is responsible for driving sales growth and achieving sales targets for the company's products. This role involves developing and implementing effective sales strategies, managing the sales team, and establishing strong relationships with customers and distributors.</p><p>Develop and execute sales plans to achieve company targets and objectives.</p><p>Identify and explore new sales opportunities and markets.</p><p>Analyze market trends and competitor activities to inform sales strategies.</p><p>Lead, train, and motivate the sales team to meet and exceed sales targets.</p><p>Monitor sales team performance, providing regular feedback and coaching.</p><p>Conduct regular sales meetings to discuss performance, strategies, and goals.</p><p>Establish and maintain strong relationships with key customers and distributors.</p><p>Handle customer inquiries, complaints, and feedback in a professional manner.</p><p>Conduct regular visits to key accounts to ensure customer satisfaction and loyalty.</p><p>Prepare and present sales forecasts, reports, and analyses to senior management.</p><p>Manage sales budgets, expenses, and resources efficiently.</p><p>Ensure compliance with company policies, procedures, and ethical standards.</p><p>Collaborate with the marketing team to develop and implement promotional activities.</p><p>Participate in trade shows, exhibitions, and other promotional events.</p><p>Gather and share market intelligence and feedback with the marketing and product development teams.</p><p>Maintain a deep understanding of the company's products, including features, benefits, and competitive advantages.</p><p>Train the sales team on product knowledge and effective sales techniques.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in business. administration, Marketing, or a related field. A master's degree is a plus.</p><p>15+ years of experience as a sales manager or similar role in the F&amp;B industry.</p><p>Strong leadership and team management skills.</p><p>Excellent communication, negotiation, and interpersonal skills.</p><p>Ability to analyze sales data and market trends.</p><p>Customer-focused approach.</p><p>Problem-solving and decision-making abilities</p>

<p>Supervise and coordinate all Front of House (FOH) operations during assigned shifts to ensure smooth, efficient, and high-quality service delivery. Ensure compliance with the restaurant's SOPs, service standards, hygiene regulations, and brand guidelines at all times. Lead, motivate, coach, and supervise Captains, Waiters, Runners, Hosts, and Bar staff to achieve exceptional performance and customer satisfaction. Allocate staff duties and monitor manpower distribution according to operational needs and business volumes. Monitor service quality, table turnover, guest flow, and overall dining room operations to maximize efficiency. Welcome guests, address concerns and complaints professionally, and ensure prompt resolution to maintain a superior guest experience. Promote upselling and cross-selling initiatives while supporting the achievement of daily, weekly, and monthly sales targets. Conduct regular floor inspections to ensure cleanliness, organization, proper table setup, and compliance with grooming and uniform standards. Monitor employee attendance, punctuality, productivity, and adherence to company policies, reporting any performance or disciplinary concerns to the Restaurant Manager. Assist in the recruitment, onboarding, coaching, and continuous training of Front of House employees. Ensure food and beverage quality standards are consistently maintained before items are served to guests. Coordinate closely with the kitchen, bar, reservations, and cashier teams to ensure seamless communication and efficient service. Monitor restaurant supplies, equipment, and operating materials, reporting shortages, maintenance issues, or operational deficiencies promptly. Assist in inventory counts and ensure the proper use and handling of restaurant equipment and assets. Prepare daily shift reports, document incidents, guest feedback, and operational observations, and communicate relevant information to management. Support the Restaurant Manager in implementing operational improvements, achieving departmental KPIs, and maintaining a positive, professional, and customer-focused work environment.</p><p><strong>Desired Candidate Profile</strong></p><p>Minimum 5 years of experience in restaurant operations. Experience in upscale or high-volume restaurants is preferred.</p>

<p>We are seeking an experienced and dynamic Restaurant Branch Manager to lead the daily operations of our international cuisine restaurant in Tripoli. The ideal candidate will be responsible for ensuring exceptional customer service, achieving financial and operational targets, managing staff performance, and maintaining the highest standards of food quality, hygiene, and guest satisfaction.</p><p><b>Responsibilities</b></p><ul><li>Oversee the daily operations of the restaurant to ensure smooth and efficient service.</li><li>Lead, motivate, and supervise the restaurant team, including supervisors, kitchen staff, and service staff.</li><li>Ensure exceptional customer service and promptly resolve guest concerns or complaints.</li><li>Monitor food quality, presentation, cleanliness, and compliance with health and safety regulations.</li><li>Control labor costs, food costs, and operating expenses while maximizing profitability.</li><li>Prepare and analyze daily, weekly, and monthly sales and operational reports.</li><li>Manage inventory levels, purchasing, and stock control to minimize waste and shortages.</li><li>Coordinate with the Head Chef and kitchen team to ensure consistency in food quality and service.</li><li>Recruit, train, coach, and evaluate employees to maintain a high-performing team.</li><li>Develop staff schedules to ensure adequate coverage while controlling labor costs.</li><li>Implement company policies, operational procedures, and service standards.</li><li>Drive sales through promotional activities, upselling initiatives, and customer engagement.</li><li>Ensure compliance with company policies, food safety standards, and local regulations.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred.</p><p>Minimum 5 years of restaurant management experience, including at least 2 years as a Branch or Restaurant Manager.</p><p>Experience managing an international cuisine restaurant is required.</p><p>Strong leadership, communication, and team management skills.</p><p>Excellent understanding of restaurant operations, budgeting, cost control, and inventory management.</p><p>Strong problem-solving and decision-making abilities.</p><p>Proficiency in Microsoft Office and restaurant POS systems.</p><p>Ability to work flexible hours, including evenings, weekends, and holidays.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The ProjectOps Specialist supports Project Managers by coordinating project operations, maintaining project documentation, tracking progress, and ensuring project governance activities are executed effectively. This role helps keep projects organized, compliant, and on track while enabling Project Managers to focus on customer engagement and delivery.</p><p>Support Project Managers in coordinating project activities throughout the project lifecycle.</p><p>Prepare and maintain project documentation, reports, meeting minutes, and project records.</p><p>Coordinate project meetings, capture action items, and follow up on pending tasks.</p><p>Track project progress, risks, issues, dependencies, and approvals, ensuring information remains accurate and up to date.</p><p>Assist in planning activities, including maintaining backlogs, schedules, and project trackers.</p><p>Prepare regular project status reports and dashboards for stakeholders.</p><p>Ensure project governance processes and documentation standards are consistently followed.</p><p>Collaborate with project teams to gather updates, resolve information gaps, and support successful project delivery.</p><p>Identify potential risks or delays and escalate concerns to the Project Manager when appropriate.</p><p>Continuously improve the quality, accuracy, and efficiency of project operations and reporting.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">Support Project Managers in coordinating project activities throughout the project lifecycle.<br>Prepare and maintain project documentation, reports, meeting minutes, and project records.<br>Coordinate project meetings, capture action items, and follow up on pending tasks.<br>Track project progress, risks, issues, dependencies, and approvals, ensuring information remains accurate and up to date.<br>Assist in planning activities, including maintaining backlogs, schedules, and project trackers.<br>Prepare regular project status reports and dashboards for stakeholders.<br>Ensure project governance processes and documentation standards are consistently followed.<br>Collaborate with project teams to gather updates, resolve information gaps, and support successful project delivery.<br>Identify potential risks or delays and escalate concerns to the Project Manager when appropriate.<br>Continuously improve the quality, accuracy, and efficiency of project operations and reporting.</p></section>

<div><span ></span><div ><span >Η θέση αυτή αναφέρεται στην<span> </span></span><span >Customer</span><span ><span> </span></span><span >Service</span><span ><span> </span></span><span >Manager</span><span ><span> </span></span><span >και έχει έδρα τα καταστήματα μας στη Λευκωσία.<div ><p Times New Roman", serif; font-size: 12pt; margin: 0cm;"><strong><u><span >Περιγραφή θέσεως :</span></u></strong></p><p Times New Roman", serif; font-size: 12pt; margin: 0cm;"><strong><u><span ></span></u></strong></p><p Times New Roman", serif; font-size: 12pt; text-align: justify; margin: 0cm;"><span >Ο/Η κάτοχος της θέσης αυτής έχει την ευθύνη της εξυπηρέτησης των υπαρχόντων και μελλοντικών πελατών, των συναλλασσόμενων με την Εταιρεία οι οποίοι προσέρχονται στους συγκεκριμένους σταθμούς. Επιπλέον να προτείνει/προωθεί τα κατάλληλα προϊόντα, υπηρεσίες και λύσεις που παρέχει η<span> </span></span><span >DHL</span><span ><span> </span>με σκοπό την ικανοποίηση του πελάτη.</span></p><p Times New Roman", serif; font-size: 12pt; text-align: justify; margin: 0cm;"><strong><u><span ></span></u></strong></p><p Times New Roman", serif; font-size: 12pt; text-align: justify; margin: 0cm 0cm 12pt;"><strong><u><span >Καθήκοντα :</span></u></strong></p><p class="MsoListParagraph" Times New Roman", serif; font-size: 12pt; text-align: justify; margin: 0cm 0cm 0cm 38.25pt; text-indent: -18pt;"><span ><span>·<span Times New Roman";"><span> </span></span></span></span><span >Διαχείριση παράδοσης και παραλαβής δεμάτων και φακέλων</span></p><p class="MsoListParagraph" Times New Roman", serif; font-size: 12pt; text-align: justify; margin: 0cm 0cm 0cm 38.25pt; text-indent: -18pt;"><span ><span>·<span Times New Roman";"><span> </span></span></span></span><span >Προετοιμάζει μαζικές αποστολές.</span></p><p class="MsoListParagraph" Times New Roman", serif; font-size: 12pt; text-align: justify; margin: 0cm 0cm 0cm 38.25pt; text-indent: -18pt;"><span ><span>·<span Times New Roman";"><span> </span></span></span></span><span >Προετοιμάζει προεκτυπωμένα AWB (αεροπορικές αποστολές).</span></p><p class="MsoListParagraph" Times New Roman", serif; font-size: 12pt; text-align: justify; margin: 0cm 0cm 0cm 38.25pt; text-indent: -18pt;"><span ><span>·<span Times New Roman";"><span> </span></span></span></span><span >Παρακολουθεί την πρόοδο των αποστολών για λεπτομέρειες παράδοσης.</span></p><p class="MsoListParagraph" Times New Roman", serif; font-size: 12pt; text-align: justify; margin: 0cm 0cm 0cm 38.25pt; text-indent: -18pt;"><span ><span>·<span Times New Roman";"><span> </span></span></span></span><span >Προωθεί προϊόντα, υπηρεσίες και λύσεις που παρέχει η<span> </span></span><span >DHL</span><span ></span></p><p class="MsoListParagraph" Times New Roman", serif; font-size: 12pt; text-align: justify; margin: 0cm 0cm 12pt 38.25pt; text-indent: -18pt;"><span ><span>·<span Times New Roman";"><span> </span></span></span></span><span >Αντιμετώπιση προβλημάτων και παραπόνων πελατών</span></p><p Times New Roman", serif; font-size: 12pt; text-align: justify; margin: 0cm;"><strong><u><span >Απαιτούμενα προσόντα<span> </span></span></u></strong><strong><u><span >:</span></u></strong></p><p Times New Roman", serif; font-size: 12pt; text-align: justify; margin: 0cm 0cm 0cm 1cm;"><span ></span></p><p Times New Roman", serif; font-size: 12pt; text-align: justify; margin: 0cm 0cm 0cm 1cm; text-indent: -10.35pt;"><span ><span>·<span Times New Roman";">  <span> </span></span></span></span><span >Απολυτήριο Λυκείου</span></p><p Times New Roman", serif; font-size: 12pt; text-align: justify; margin: 0cm 0cm 0cm 1cm; text-indent: -10.35pt;"><span ><span>·<span Times New Roman";">  <span> </span></span></span></span><span >Άριστη γνώση της αγγλικής γλώσσας<strong><u></u></strong></span></p><p Times New Roman", serif; font-size: 12pt; text-align: justify; margin: 0cm 0cm 0cm 1cm; text-indent: -10.35pt;"><span ><span>·<span Times New Roman";">  <span> </span></span></span></span><span >Γνώσεις υπολογιστών</span></p><p Times New Roman", serif; font-size: 12pt; text-align: justify; margin: 0cm 0cm 0cm 1cm; text-indent: -10.35pt;"><span ><span>·<span Times New Roman";">  <span> </span></span></span></span><span >Ομαδικό πνεύμα και ευχάριστη προσωπικότητα</span></p><p Times New Roman", serif; font-size: 12pt; margin: 0cm 0cm 0cm 36pt; text-indent: -18pt;"><span ><span>·<span Times New Roman";">  <span> </span></span></span></span><span >Κοινωνικές δεξιότητες, προθυμία και ευγένεια<strong></strong></span></p><p Times New Roman", serif; font-size: 12pt; margin: 0cm 0cm 0cm 36pt; text-indent: -18pt;"><span ><span>·<span Times New Roman";">  <span> </span></span></span></span><span >Πελατοκεντρική προσέγγιση<strong></strong></span></p><p Times New Roman", serif; font-size: 12pt; margin: 0cm;"><span ></span></p><span >Παρακαλούνται όλοι οι ενδιαφερόμενοι που πληρούν τα απαραίτητα προσόντα να υποβάλλουν τις αιτήσεις τους στο<span> </span></span><span >e</span><span >-</span><span >mail</span><span ><span> </span></span><span Times New Roman", serif; font-size: 12pt;"><a href="mailto:hr.cy@dhl.com" ><span >hr</span><span >.</span><span >cy</span><span >@</span><span >dhl</span><span >.</span><span >com</span></a></span><span ><span> </span><span> </span></span></div></span></div><span ></span></div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Saint George Medical Center is committed to providing high-quality healthcare to the community in an environment of compassion, equity, and continuous development. It aims to be a leading, academically-driven healthcare facility delivering comprehensive, individual-centered care.</p><p>SGMC is currently recruiting a Collection &amp; Claims Manager</p><p><b>Job Responsibilities:</b></p><p>As a Collection &amp; Claims Manager, responsible for leading and overseeing the collection operations to ensure timely and accurate recovery of receivables from third-party payers (TPPs). Manages all aspects of TPP contracts, including renewals, compliance, and follow-up on outstanding invoices, discounts, and annual rebate settlements. Reviews and analyzes monthly delivery and payment reports, identifies discrepancies or delays, and implements effective corrective actions to maintain performance and service quality. Collaborates with senior management to evaluate and enhance collection standards, streamline processes, and ensure alignment with quality and cost-efficiency goals. Prepares comprehensive annual reports on TPP activities, supports budget planning and control, and provides strategic recommendations to optimize cash flow and operational efficiency.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><b>Education &amp; Experience:</b><br>Bachelor s degree in Accounting, Finance, Business Administration, or a related field.<br>Master s degree or professional certification (CPA, CMA, or equivalent) is an advantage.<br>Minimum of 4 years of experience in collections, claims management preferably within the healthcare or insurance sector.<br>Proven experience in managing third-party payer (TPP) relationships and contract administration<br><b>Skills:</b><br>Strong leadership, supervisory, and team management skills.<br>In-depth knowledge of billing, collection, and claims reconciliation processes.<br>Excellent analytical, problem-solving, and negotiation abilities.<br>Strong understanding of healthcare or insurance billing regulations and compliance requirements.<br>Exceptional communication and interpersonal skills for effective collaboration with internal departments and external partners.<br>Ability to work under pressure and meet deadlines<br>Ability to manage multiple tasks.<br>Good Computer Skills<br>Good command of both Arabic and English, written and spoken.</p></section>

<p><h4>About Deloitte</h4> <p>When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, Best Consulting Firm, and the Middle East Training & Development Excellence Award.</p> <p><strong>Our purpose</strong><br> Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most—for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges, and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations, and supporting our communities.</p> <p>Our shared values guide the way we behave to make a positive, enduring impact:</p> <ul> <li>Lead the way</li> <li>Serve with integrity</li> <li>Take care of each other</li> <li>Foster inclusion</li> <li>Collaborate for measurable impact</li> </ul> <p>As a HRSSC Talent Acquisition Senior, you will play a crucial role in managing the recruitment process for your assigned business line. Your responsibilities will include job posting, CV sourcing, candidate management, and ensuring a seamless talent acquisition operation. You will work closely with Business HR and other stakeholders to support the screening and selection process effectively.</p> <h4>Key responsibilities</h4> <ul> <li>Manage the recruitment process, including job postings, CV screening, interview coordination, case study management, psychometric assessments, and more, for your designated business line.</li> <li>Collaborate with Business HR to understand role requirements, and manage job postings accordingly, including amendments, closures, and withdrawals as needed.</li> <li>Perform initial CV screening for all CVs from various sourcing channels (e.g., career site, referrals, LinkedIn, job fairs, and campus recruitment) based on job posting criteria.</li> <li>Conduct HR interviews for assigned roles, document interview results in the recruitment system, and communicate outcomes to candidates.</li> <li>Coordinate with business teams and candidates to schedule interviews, gather feedback, and update the recruitment system with outcomes.</li> <li>Manage aptitude, psychometric tests, case studies, and other assessments, ensuring completion and documenting results in the recruitment system. Communicate outcomes to the assigned business teams and candidates.</li> <li>Assist in collecting and verifying candidate documentation for reference and background checks, aligning with policies, and reporting any issues to the business team and Business HR.</li> <li>Actively source and headhunt candidates through various channels, ensuring a strong pipeline of qualified talent.</li> <li>Always maintain an active candidate pipeline, ensuring readiness to meet the business's hiring needs.</li> <li>Meet Service Level Agreements (SLA) and Turnaround Times (TAT) for all recruitment activities while ensuring process compliance.</li> <li>Maintain the integrity and compliance of internal recruitment systems.</li> <li>Build and maintain strong relationships with hiring managers and other key stakeholders to ensure alignment and satisfaction throughout the recruitment process.</li> <li>Prepare and present periodic recruitment reports, including candidate status, rejection rates, and other relevant metrics.</li> <li>Perform additional tasks as requested by the direct manager.</li> </ul> <h4>Leadership capabilities</h4> <ul> <li>Builds own understanding of our purpose and values; explores opportunities for impact.</li> <li>Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent.</li> <li>Understands expectations and demonstrates personal accountability for keeping performance on track.</li> <li>Actively focuses on developing effective communication and relationship-building skills.</li> <li>Understands how their daily work contributes to the priorities of the team and the business.</li> </ul> <h4>Qualifications</h4> <ul> <li>Bachelor’s degree in human resources, business administration, psychology, or a related field.</li> <li>5+ years of experience in talent acquisition, recruitment, or HR shared services.</li> <li>Experience managing end-to-end recruitment processes across multiple roles.</li> <li>Strong knowledge of sourcing channels such as LinkedIn, career portals, referrals, job fairs, and campus recruitment.</li> <li>Ability to communicate professionally with team leaders and managers. Strong presentation skills considered a plus.</li> <li>Familiarity with Applicant Tracking Systems (ATS) and recruitment databases.</li> <li>Strong understanding of recruitment metrics, SLA, and TAT management.</li> <li>Detail oriented and conscientious.</li> <li>Excellent organizational, communication, and time-management skills.</li> <li>Advanced computer literacy (Word, Excel, PowerPoint, Microsoft Management).</li> </ul></p><p></p>