Operation Manager Jobs in Lebanon

<p>Aspire Software is looking for a AI Developer to join our team in Lebanon. Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p><p>About the job:</p><p>Design, build, and ship full stack applications (modern front-end frameworks like React, plus API and service layers) where AI capabilities are core to the product, not bolted on</p><p>Build LLM-powered features end-to-end: prompt and context engineering, RAG pipelines, structured outputs, and agent workflows integrated with product data and APIs</p><p>Use AI-assisted development tools (Claude Code, Copilot, Cursor) as a force multiplier owning architecture and code quality while delegating implementation speed to AI</p><p>Design and maintain evaluation frameworks for AI features: golden datasets, automated evals, regression testing on prompt/model changes, and production monitoring for drift and quality</p><p>Own features from ambiguous requirements through production deployment including CI/CD, observability, and post-launch iteration</p><p>AI Product Development</p><p>Hands-on experience integrating LLM APIs (OpenAI, Anthropic, or similar) into production applications used by real customers.</p><p>Prompt engineering fluency: system prompts, few-shot examples, structured outputs, tool/function calling, chain-of-thought patterns.</p><p>Understanding of token economics: cost per call, context management, model selection tradeoffs across feature types.</p><p>Experience building quality evaluation and output validation frameworks around AI features.</p><p>Awareness of AI-specific risks: hallucination, prompt injection, data leakage, output inconsistency.</p><p><strong>Desired Candidate Profile</strong></p><p>Hands-on experience integrating LLM APIs (OpenAI, Anthropic, or similar) into production applications used by real customers.</p><p>Prompt engineering fluency: system prompts, few-shot examples, structured outputs, tool/function calling, chain-of-thought patterns.</p><p>Understanding of token economics: cost per call, context management, model selection tradeoffs across feature types.</p><p>Experience building quality evaluation and output validation frameworks around AI features.</p><p>Awareness of AI-specific risks: hallucination, prompt injection, data leakage, output inconsistency.</p>

<p><h4>Aspire Software company overview</h4> <p>Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p> <h4>About the role</h4> <p>This role bridges technical engineering and customer delivery, ensuring successful implementations from initial setup through go-live and post-launch support. The ideal candidate is someone who can speak both the language of technology and the language of business finance. They are comfortable discussing APIs and database structures with IT teams while also understanding financial statements, KPIs, profitability analysis, and business performance metrics. This combination enables them to successfully implement solutions that deliver meaningful business value, not just technical functionality.</p> <h4>Key responsibilities</h4> <ul> <li><strong>Solution implementation & configuration</strong></li> <li><strong>Financial & business process analysis</strong></li> <li><strong>Data integration & technical delivery:</strong><br> Configure and troubleshoot APIs, data imports, exports, ETL processes, and data mappings.<br> Ensure data quality, integrity, and consistency across all integrated systems.</li> <li><strong>Testing & quality assurance:</strong><br> Develop and execute test plans, system validation procedures, and UAT.<br> Verify the accuracy of financial reports, dashboards, and AI-generated insights.<br> Identify, troubleshoot, and resolve technical and business-related implementation issues.</li> <li><strong>AI & analytics enablement:</strong><br> Support the deployment of AI-powered analytics, forecasting, benchmarking, and performance management solutions.<br> Assist clients in leveraging AI insights to improve operational decision-making.<br> Collaborate with the product and development teams to identify enhancement opportunities based on client feedback and implementation experience.</li> <li><strong>Cross-functional collaboration:</strong><br> Work closely with AI consultants, product managers, developers, data engineers to ensure successful project delivery.<br> Provide feedback to product and engineering teams to enhance Lumina AI capabilities and user experience.</li> </ul> <h4>Requirements</h4> <ul> <li>Strong technical background in software implementation, integrations, APIs, SQL, and data analysis.</li> <li>Good understanding of accounting principles and financial reporting concepts.</li> <li>Ability to interpret financial data and translate business requirements into technical configurations and reporting solutions.</li> <li>Configure Lumina AI solutions to support financial reporting, budgeting, forecasting…</li> <li>Support the design and deployment of AI-powered financial analytics, dashboards, and reporting solutions.</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Aspire Software is looking for an Implementation Specialist - to join our team in Lebanon.<br> Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals.<br> By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.<br> About the Role This role bridges technical engineering and customer delivery, ensuring successful implementations from initial setup through go-live and post-launch support.<br> The ideal candidate is someone who can speak both the language of technology and the language of business finance.<br> They are comfortable discussing APIs and database structures with IT teams while also understanding financial statements, KPIs, profitability analysis, and business performance metrics.<br> This combination enables them to successfully implement solutions that deliver meaningful business value, not just technical functionality.<br> Key Responsibilities Solution Implementation &amp; Configuration Financial &amp; Business Process Analysis Data Integration &amp; Technical Delivery: Configure and troubleshoot APIs, data imports, exports, ETL processes, and data mappings.<br> Ensure data quality, integrity, and consistency across all integrated systems.<br> Testing &amp; Quality Assurance: Develop and execute test plans, system validation procedures, and UAT Verify the accuracy of financial reports, dashboards, and AI-generated insights.<br> Identify, troubleshoot, and resolve technical and business-related implementation issues.<br> AI &amp; Analytics Enablement: Support the deployment of AI-powered analytics, forecasting, benchmarking, and performance management solutions.<br> Assist clients in leveraging AI insights to improve operational decision-making.<br> Collaborate with the product and development teams to identify enhancement opportunities based on client feedback and implementation experience.<br> Cross-Functional Collaboration: Work closely with AI Consultants, Product Managers, Developers, Data Engineers to ensure successful project delivery.<br> Provide feedback to product and engineering teams to enhance Lumina AI capabilities and user experience.<br> Strong technical background in software implementation, integrations, APIs, SQL, and data analysis.<br> Good understanding of accounting principles and financial reporting concepts Ability to interpret financial data and translate business requirements into technical configurations and reporting solutions.<br> Configure Lumina AI solutions to support financial reporting, budgeting, forecasting… Support the design and deployment of AI-powered financial analytics, dashboards, and reporting solutions.<br></span> </div>

<p><h4>Aspire Software company overview</h4> <p>Aspire Software is looking for an Account Executive to join our team in Lebanon.<br> Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p> <h4>About the job</h4> <p>As Account Executive – North America, you’ll play a critical role in driving revenue by identifying, qualifying, and closing new business opportunities with car rental operators and mobility providers.<br> You’ll act as the first point of contact for prospective customers, work closely with marketing and leadership, and build a predictable pipeline of high-quality opportunities.</p> <h4>Key responsibilities</h4> <p><strong>What your day will look like</strong></p> <ul> <li>Identify and engage prospective customers through outbound calls, email, LinkedIn, and industry events</li> <li>Conduct discovery calls to qualify leads and understand rental business workflows and challenges</li> <li>Present and sell our SaaS car rental platform, clearly articulating ROI, efficiency gains, and revenue impact</li> <li>Manage the full end-to-end sales cycle, from first contact through contract execution</li> <li>Seamlessly transition new customers to onboarding and customer success teams</li> <li>Support early-stage customers through activation and first value realization</li> <li>Maintain accurate pipeline, activity tracking, and forecasting in CRM tools (HubSpot or similar)</li> <li>Consistently meet or exceed monthly and quarterly KPIs (outreach, demos, pipeline, revenue)</li> <li>Act as a product expert and trusted advisor to car rental operators</li> <li>Gather customer feedback from the field to influence product roadmap and go-to-market strategy</li> </ul> <h4>Requirements</h4> <ul> <li>Strong new business “hunter” sales mentality is essential</li> <li>Ideally 3+ years of proven success in B2B SaaS sales, ideally selling operational or vertical software</li> <li>Experience selling into car rental, fleet management, mobility, automotive, or transportation industries is a strong plus</li> <li>Comfortable with outbound prospecting and handling rejection</li> <li>Confident running discovery calls and solution-based sales conversations</li> <li>Experience managing a full sales cycle with uncapped commission structures</li> <li>Startup experience or comfort working in fast-paced, evolving environments</li> <li>Strong communication, presentation, and relationship-building skills</li> <li>CRM experience (Salesforce or equivalent)</li> <li>Self-motivated, goal-driven, and comfortable working autonomously</li> <li>Passion for technology and modernizing legacy processes</li> <li>Fluent in English (written and verbal)</li> </ul></p><p></p>

<p><h4>Description</h4> <p>Aspire Software is looking for an AI consultant to join our team in Lebanon.</p> <p>Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time-sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p> <h4>About the job</h4> <p>This role bridges technical engineering and customer delivery, ensuring successful implementations from initial setup through go-live and post-launch support. The ideal candidate is someone who can speak both the language of technology and the language of business finance. They are comfortable discussing APIs and database structures with IT teams while also understanding financial statements, KPIs, profitability analysis, and business performance metrics. This combination enables them to successfully implement Lumina AI solutions that deliver meaningful business value, not just technical functionality.</p> <h4>Key responsibilities</h4> <ul> <li><strong>Solution implementation & configuration</strong></li> <li><strong>Financial & business process analysis</strong></li> <li><strong>Data integration & technical delivery</strong><br> Configure and troubleshoot APIs, data imports, exports, ETL processes, and data mappings.<br> Ensure data quality, integrity, and consistency across all integrated systems. </li> <li><strong>Testing & quality assurance</strong><br> Develop and execute test plans, system validation procedures, and UAT.<br> Verify the accuracy of financial reports, dashboards, and AI-generated insights.<br> Identify, troubleshoot, and resolve technical and business-related implementation issues. </li> <li><strong>AI & analytics enablement</strong><br> Support the deployment of AI-powered analytics, forecasting, benchmarking, and performance management solutions.<br> Assist clients in leveraging AI insights to improve operational decision-making.<br> Collaborate with the product and development teams to identify enhancement opportunities based on client feedback and implementation experience. </li> <li><strong>Cross-functional collaboration</strong><br> Work closely with AI consultants, product managers, developers, and data engineers to ensure successful project delivery.<br> Provide feedback to product and engineering teams to enhance Lumina AI capabilities and user experience. </li> </ul> <h4>Requirements</h4> <ul> <li>Strong technical background in software implementation, integrations, APIs, SQL, and data analysis.</li> <li>Good understanding of accounting principles and financial reporting concepts.</li> <li>Ability to interpret financial data and translate business requirements into technical configurations and reporting solutions.</li> <li>Configure Lumina AI solutions to support financial reporting, budgeting, forecasting.</li> <li>Support the design and deployment of AI-powered financial analytics, dashboards, and reporting solutions.</li> </ul></p><p></p>

Job Duties: <br>• Ensure the conformity and proper operation of electrical systems and equipment before start-up and throughout production. <br>• Perform hands-on troubleshooting, diagnosis, repair, and maintenance of industrial electrical systems and production equipment. <br>• Troubleshoot and diagnose PLC-related problems affecting production equipment. <br>• Support PLC programming, modifications, parameter adjustments, and system improvements as required. <br>• Develop, modify, and optimize PLC programs and control logic in coordination with machine and process requirements. <br>• Execute electrical and automation projects across both factories. <br>• Study new production and maintenance projects and recommend technical solutions that improve efficiency, reliability, safety, and productivity. <br>• Install, assemble, test, commission, and troubleshoot new machines and equipment. <br>• Analyze recurring equipment failures and lead root-cause analysis to eliminate chronic breakdowns. <br>• Develop and implement initiatives to improve equipment reliability and availability. <br>• Contribute to reducing electrical and automation-related downtime. <br>• Provide technical support and guidance to maintenance technicians and other relevant team members. <br>• Train maintenance personnel on electrical systems, troubleshooting techniques, PLCs, automation systems, and new technologies where required. <br> <br> <br>Qualifications: <br>• Bachelor’s Degree in Electrical Engineering, Electrical & Automation Engineering, Mechatronics Engineering, or a related engineering discipline. <br>• Minimum 7 years of relevant industrial experience, preferably within a manufacturing/FMCG environment. <br>• Strong hands-on experience in industrial electrical maintenance and troubleshooting. <br>• Proven practical experience with PLC systems, programming, troubleshooting, and modifications. <br>• Good knowledge of industrial automation, control systems, instrumentation, VFDs, sensors, motors, and electrical protection systems. <br>• Experience with machine installation, commissioning, upgrades, and technology implementation. <br> <br> <br>Location: Zouk Mosbeh

Job Vacancy: Secretariat / Administrative Assistant <br> <br>Position: Secretariat / Administrative Assistant <br>Location: Audit Firm <br>Working Hours: Monday to Friday, 8:00 AM – 5:00 PM <br> <br>Job Summary <br> <br>We are looking for a motivated, organized, and professional Secretariat / Administrative Assistant to join our audit firm. The successful candidate will provide administrative support, maintain accurate records, assist the audit team, and help ensure the efficient day-to-day operation of the office. <br> <br>Key Responsibilities <br> <br>- Organize, maintain, and file client documents (physical and electronic). <br>- Prepare, edit, and format documents using Microsoft Word. <br>- Create and maintain spreadsheets, reports, and databases using Microsoft Excel. <br>- Answer telephone calls and greet clients in a professional manner. <br>- Manage incoming and outgoing correspondence, emails, and courier services. <br>- Schedule meetings, appointments, and maintain office calendars. <br>- Provide administrative support to auditors and management. <br>- Maintain confidentiality of client information and firm records. <br>- Perform other general administrative and secretarial duties as assigned. <br> <br>Qualifications and Requirements <br> <br>- Age: Preferably 22–40 years. <br>- Previous experience in a secretarial or administrative position is preferred; experience in an audit or accounting firm is an advantage. <br>- Excellent knowledge of Microsoft Word and Microsoft Excel. <br>- Experience in document filing and records management. <br>- Typing speed of at least 50 words per minute (WPM). <br>- Strong organizational and time management skills. <br>- Good communication and interpersonal skills. <br>- Ability to work under pressure, manage multiple tasks, and meet deadlines. <br>- Professional appearance, positive attitude, and a high level of integrity. <br>- High school diploma or vocational/business administration certificate; a college degree is an advantage

<p><h4>Description</h4> <p>Aspire Software is looking for a Business Development Representative to join our team in Lebanon.</p> <p>Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p> <h4>About the job</h4> <p>As a BDR, you'll be the first point of contact for prospective customers. You'll research target accounts, run outbound campaigns, qualify inbound interest, and book meetings for our sales team. This is a high-impact, quota-carrying role with a clear path into closing or account management.</p> <h4>What you'll do</h4> <ul> <li>Prospect and build pipeline through cold outreach (email, phone, LinkedIn, SMS) to marinas and service businesses</li> <li>Qualify inbound leads and book demos for the sales team</li> <li>Personalize outreach using research on each account's pain points</li> <li>Hit and exceed monthly meeting and pipeline targets</li> <li>Keep the CRM clean and log all activity accurately</li> <li>Share market feedback with sales, marketing, and product</li> </ul> <h4>Requirements</h4> <ul> <li>1–3 years of SaaS sales or SDR/BDR experience</li> <li>Strong written and verbal communication</li> <li>Comfortable with high-volume outbound and handling objections</li> <li>Organized, self-motivated, and able to thrive in a remote, fast-paced environment</li> <li>Experience with CRM and sales engagement tools (e.g., HubSpot, Outreach, Apollo) a plus</li> <li>Bonus: experience selling to SMBs, marinas, or service industries</li> </ul></p><p></p>

<p><h4>Description</h4> <p>Aspire Software is looking for a Business Development Representative to join our team in Lebanon.</p> <p>Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p> <h4>About the job</h4> <p>As a BDR, you'll be the first point of contact for prospective customers. You'll research target accounts, run outbound campaigns, qualify inbound interest, and book meetings for our sales team. This is a high-impact, quota-carrying role with a clear path into closing or account management.</p> <h4>What you'll do</h4> <ul> <li>Prospect and build pipeline through cold outreach (email, phone, LinkedIn, SMS) to marinas and service businesses</li> <li>Qualify inbound leads and book demos for the sales team</li> <li>Personalize outreach using research on each account's pain points</li> <li>Hit and exceed monthly meeting and pipeline targets</li> <li>Keep the CRM clean and log all activity accurately</li> <li>Share market feedback with sales, marketing, and product</li> </ul> <h4>Requirements</h4> <ul> <li>1–3 years of SaaS sales or SDR/BDR experience</li> <li>Strong written and verbal communication</li> <li>Comfortable with high-volume outbound and handling objections</li> <li>Organized, self-motivated, and able to thrive in a remote, fast-paced environment</li> <li>Experience with CRM and sales engagement tools (e.g., HubSpot, Outreach, Apollo) a plus</li> <li>Bonus: experience selling to SMBs, marinas, or service industries</li> </ul></p><p></p>

<p><h4>Description</h4> <p>Aspire Software is looking for a senior software developer to join our team in Lebanon.</p> <p>Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time-sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p> <h4>About the job</h4> <p>Senior full-stack .NET engineer to build and harden new multi-tenant cloud platform, working directly under Dermaine Peart's cloud initiative. Primary mandate: greenfield development in modern .NET, plus enough legacy fluency to help retire WCF/MSMQ/DTC dependencies blocking containerization.</p> <h4>Requirements</h4> <ul> <li>.NET 10 (or strong .NET 6+ with clear runway to 10) — API and service development</li> <li>MS-SQL/T-SQL — schema design, query optimization, stored-procedure refactoring (current bottleneck is a flexibility-first schema that resists indexing)</li> <li>Azure services — VM-based deployment, Azure DevOps pipelines; bonus for containerization/AKS experience given the multi-tenant target architecture</li> </ul> <h4>Strong plus</h4> <ul> <li>Experience migrating off WCF/MSMQ/DTC-style legacy .NET Framework dependencies</li> <li>Elasticsearch exposure (screening module's search layer)</li> <li>Any AML/fincrime/compliance domain exposure (BSA, FinCEN, FATF) — not required, but shortens ramp time given the regulatory constraints on this codebase</li> <li>Obviously strong experience leveraging Claude Code is essential</li> </ul></p><p></p>

<p><h4>Description</h4> <p>Aspire Software is looking for a senior software developer to join our team in Lebanon.</p> <p>Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time-sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p> <h4>About the job</h4> <p>Senior full-stack .NET engineer to build and harden new multi-tenant cloud platform, working directly under Dermaine Peart's cloud initiative. Primary mandate: greenfield development in modern .NET, plus enough legacy fluency to help retire WCF/MSMQ/DTC dependencies blocking containerization.</p> <h4>Requirements</h4> <ul> <li>.NET 10 (or strong .NET 6+ with clear runway to 10) — API and service development</li> <li>MS-SQL/T-SQL — schema design, query optimization, stored-procedure refactoring (current bottleneck is a flexibility-first schema that resists indexing)</li> <li>Azure services — VM-based deployment, Azure DevOps pipelines; bonus for containerization/AKS experience given the multi-tenant target architecture</li> </ul> <h4>Strong plus</h4> <ul> <li>Experience migrating off WCF/MSMQ/DTC-style legacy .NET Framework dependencies</li> <li>Elasticsearch exposure (screening module's search layer)</li> <li>Any AML/fincrime/compliance domain exposure (BSA, FinCEN, FATF) — not required, but shortens ramp time given the regulatory constraints on this codebase</li> <li>Obviously strong experience leveraging Claude Code is essential</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Aspire Software is looking for a Business Development Representative to join our team in Lebanon.<br> Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals.<br> By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.<br> About the job: As a BDR, you'll be the first point of contact for prospective customers.<br> You'll research target accounts, run outbound campaigns, qualify inbound interest, and book meetings for our sales team.<br> This is a high-impact, quota-carrying role with a clear path into closing or account management.<br> What you'll do Prospect and build pipeline through cold outreach (email, phone, LinkedIn, SMS) to marinas and service businesses Qualify inbound leads and book demos for the sales team Personalize outreach using research on each account's pain points Hit and exceed monthly meeting and pipeline targets Keep the CRM clean and log all activity accurately Share market feedback with sales, marketing, and product 1–3 years of SaaS sales or SDR/BDR experience Strong written and verbal communication Comfortable with high-volume outbound and handling objections Organized, self-motivated, and able to thrive in a remote, fast-paced environment Experience with CRM and sales engagement tools (e.<br>g., HubSpot, Outreach, Apollo) a plus Bonus: experience selling to SMBs, marinas, or service industries</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Aspire Software is looking for a Business Development Representative to join our team in Lebanon.<br> Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals.<br> By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.<br> About the job: As an SDR/BDR, you're the tip of the spear.<br> You'll spend your day on the phone (and email/SMS) reaching out to childcare center owners and directors, qualifying whether they're a fit, and booking demos for our Account Executives.<br> This is a high activity, high-conversation role for someone who loves the thrill of opening doors and turning a cold "who is this?<br>" into an excited "tell me more.<br>" You don't need to be a daycare expert or close deals — you need to be relentless, curious, and great at getting busy people to give you 30 seconds, then 30 minutes.<br> What You'll Do Make outbound cold calls to childcare centers, daycares, and preschools (target: 100+ dials/day) to introduce Hazel and generate interest.<br> Goal is get 5-10 demos booked a week.<br> Qualify leads against our ideal-customer criteria (center size, number of locations, call/inquiry volume, current pain around missed calls and tour bookings).<br> Book demos for the Account Executive team and ensure smooth handoffs with clean notes and context.<br> Run multi-channel outreach — pair calls with personalized emails and follow-ups to stay top of mind and re-engage no-shows.<br> Handle objections ("we already answer our own phones," "too expensive," "not now") and reframe around the cost of missed enrollments.<br> Keep the CRM clean — log every call, outcome, and next step accurately and update lead stages in real time.<br> Hit and exceed quota on qualified demos booked and held each month.<br> Share what's working — feedback on scripts, objections, and messaging that helps the whole team sell better 5+ years in sales, SDR/BDR, telemarketing, recruiting, or any high-volume phone role (new grads and career-changers with hustle welcome); experience in childcare/education is a huge plus, along with familiarity in CRM tools such as Hubspot Comfortable on the phone — you can hold a conversation, think on your feet, and aren't rattled by rejection.<br> Resilient and self-motivated — you treat 20 "no"s as the path to a "yes" and don't need someone watching the dial count.<br> Clear, persuasive communicator — strong verbal and written skills; you sound like a human, not a script-reader.<br> Organized — you can manage a pipeline, follow up on time, and keep notes tight.<br> Coachable — you want feedback and act on it fast</span> </div>

<p><h4>Description</h4> <p>Aspire Software is looking for a Customer Support Representative to join our team in Lebanon.</p> <p>Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p> <h4>Role overview</h4> <p>We're looking for a Customer Support Specialist to be the front line for our merchants and ISV (Independent Software Vendor) partners. You'll be the first point of contact when something isn't working — a transaction issue, an onboarding question, a statement discrepancy — and you'll own it from first response to resolution. This is a great role for someone who's detail-oriented, calm under pressure, and genuinely enjoys solving problems for people.</p> <h4>What you'll do</h4> <ul> <li>Respond to merchant and partner inquiries via email, phone, and chat in a timely, professional, and empathetic manner</li> <li>Troubleshoot payment processing issues, including failed transactions, settlement/deposit questions, and terminal or gateway connectivity problems</li> <li>Assist merchants with onboarding and boarding-related questions, escalating processor issues (e.g., Adyen) where needed</li> <li>Support dispute and chargeback inquiries, guiding merchants through documentation and response requirements</li> <li>Track and manage support tickets to resolution using our internal ticketing/CRM tools, maintaining accurate case notes</li> <li>Identify patterns in recurring issues and flag them to Product and Operations for longer-term fixes</li> <li>Collaborate cross-functionally with Product, Engineering, and Sales teams to resolve complex or escalated issues</li> <li>Maintain and contribute to internal knowledge base articles and merchant-facing help documentation</li> <li>Meet or exceed team SLAs for response time, resolution time, and customer satisfaction</li> </ul> <h4>Requirements</h4> <h4>What we're looking for</h4> <ul> <li>1–3 years of experience in customer support, client services, or a similar role — payments, fintech, or SaaS experience is a strong plus</li> <li>Excellent written and verbal communication skills; able to explain technical concepts in plain language</li> <li>Strong problem-solving instincts and comfort navigating ambiguity</li> <li>Experience with CRM/ticketing platforms (e.g., HubSpot, Zendesk, Intercom) preferred</li> <li>Basic understanding of payment processing concepts (transactions, settlements, chargebacks) is a plus — we'll train the rest</li> <li>Highly organized, with the ability to manage multiple open cases simultaneously</li> <li>A customer-first mindset paired with the judgment to know when to escalate</li> </ul> <h4>Nice to have</h4> <ul> <li>Familiarity with Adyen, Stripe, or other payment processor/PSP ecosystems</li> <li>Experience supporting software partners (ISVs) rather than just end consumers</li> <li>Exposure to healthcare, legal, or professional services verticals</li> </ul></p><p></p>

<p><h4>Description</h4> <p>Aspire Software is looking for a Customer Support Representative to join our team in Lebanon.</p> <p>Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p> <h4>Role overview</h4> <p>We're looking for a Customer Support Specialist to be the front line for our merchants and ISV (Independent Software Vendor) partners. You'll be the first point of contact when something isn't working — a transaction issue, an onboarding question, a statement discrepancy — and you'll own it from first response to resolution. This is a great role for someone who's detail-oriented, calm under pressure, and genuinely enjoys solving problems for people.</p> <h4>What you'll do</h4> <ul> <li>Respond to merchant and partner inquiries via email, phone, and chat in a timely, professional, and empathetic manner</li> <li>Troubleshoot payment processing issues, including failed transactions, settlement/deposit questions, and terminal or gateway connectivity problems</li> <li>Assist merchants with onboarding and boarding-related questions, escalating processor issues (e.g., Adyen) where needed</li> <li>Support dispute and chargeback inquiries, guiding merchants through documentation and response requirements</li> <li>Track and manage support tickets to resolution using our internal ticketing/CRM tools, maintaining accurate case notes</li> <li>Identify patterns in recurring issues and flag them to Product and Operations for longer-term fixes</li> <li>Collaborate cross-functionally with Product, Engineering, and Sales teams to resolve complex or escalated issues</li> <li>Maintain and contribute to internal knowledge base articles and merchant-facing help documentation</li> <li>Meet or exceed team SLAs for response time, resolution time, and customer satisfaction</li> </ul> <h4>Requirements</h4> <h4>What we're looking for</h4> <ul> <li>1–3 years of experience in customer support, client services, or a similar role — payments, fintech, or SaaS experience is a strong plus</li> <li>Excellent written and verbal communication skills; able to explain technical concepts in plain language</li> <li>Strong problem-solving instincts and comfort navigating ambiguity</li> <li>Experience with CRM/ticketing platforms (e.g., HubSpot, Zendesk, Intercom) preferred</li> <li>Basic understanding of payment processing concepts (transactions, settlements, chargebacks) is a plus — we'll train the rest</li> <li>Highly organized, with the ability to manage multiple open cases simultaneously</li> <li>A customer-first mindset paired with the judgment to know when to escalate</li> </ul> <h4>Nice to have</h4> <ul> <li>Familiarity with Adyen, Stripe, or other payment processor/PSP ecosystems</li> <li>Experience supporting software partners (ISVs) rather than just end consumers</li> <li>Exposure to healthcare, legal, or professional services verticals</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Aspire Software is looking for a Customer Support Representative to join our team in Lebanon.<br> Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals.<br> By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.<br> Role Overview We're looking for a Customer Support Specialist to be the front line for our merchants and ISV (Independent Software Vendor) partners.<br> You'll be the first point of contact when something isn't working — a transaction issue, an onboarding question, a statement discrepancy — and you'll own it from first response to resolution.<br> This is a great role for someone who's detail-oriented, alm under pressure, and genuinely enjoys solving problems for people.<br> What You'll Do Respond to merchant and partner inquiries via email, phone, and chat in a timely, professional, and empathetic manner Troubleshoot payment processing issues, including failed transactions, settlement/deposit questions, and terminal or gateway connectivity problems Assist merchants with onboarding and boarding-related questions, escalating processor issues (e.<br>g., Adyen) where needed Support dispute and chargeback inquiries, guiding merchants through documentation and response requirements Track and manage support tickets to resolution using our internal ticketing/CRM tools, maintaining accurate case notes Identify patterns in recurring issues and flag them to Product and Operations for longerterm fixes Collaborate cross-functionally with Product, Engineering, and Sales teams to resolve complex or escalated issues Maintain and contribute to internal knowledge base articles and merchant-facing help documentation Meet or exceed team SLAs for response time, resolution time, and customer satisfaction What We're Looking For 1–3 years of experience in customer support, client services, or a similar role — payments, fintech, or SaaS experience is a strong plus Excellent written and verbal communication skills; able to explain technical concepts in plain language Strong problem-solving instincts and comfort navigating ambiguity Experience with CRM/ticketing platforms (e.<br>g., HubSpot, Zendesk, Intercom) preferred Basic understanding of payment processing concepts (transactions, settlements, chargebacks) is a plus — we'll train the rest Highly organized, with the ability to manage multiple open cases simultaneously A customer-first mindset paired with the judgment to know when to escalate Nice to Have Familiarity with Adyen, Stripe, or other payment processor/PSP ecosystems Experience supporting software partners (ISVs) rather than just end consumers Exposure to healthcare, legal, or professional services verticals</span> </div>

<p>As our Bilingual Service Coordinator &amp; Dispatcher, you are the first voice our customers hear and the engine that keeps our field teams moving. You'll own inbound calls, turn them into well-organized jobs, and make sure the right technician is in the right place at the right time. Over time, you'll also take on billing and administrative work that keeps the operation running smoothly. This is a remote, full-time role working Quebec business hours which corresponds to an afternoon-to-evening shift in Beirut (see Additional Information). Your responsibilities: Answer inbound customer calls in French and English as the first point of contact, delivering a calm, professional, and reassuring experience Understand and classify each request (drainage vs. plumbing, emergency vs. scheduled, type of service) and capture accurate details Book appointments and on-site inspections into our field management software (Jobber) Schedule and dispatch field technicians efficiently grouping jobs by geographic zone to minimize drive time and maximize productive hours Coordinate daily with field crews: confirm schedules, adjust for delays and emergencies, and keep everyone informed Prepare and send invoices, process billing, and follow up on outstanding payments Handle ongoing client communications and follow-ups (confirmations, reminders, status updates) Provide day-to-day administrative support to the internal team Work within our field-service management software and VoIP phone system to keep every job accurate and up to date</p><p><strong>Desired Candidate Profile</strong></p><p>Full professional fluency in both French and English , spoken and written. You will be assessed on your ability to clearly understand Quebec French (qu b cois) callers including regional accents and vocabulary. 3 5 years of experience as a customer service representative or coordinator in a phone-based role, speaking directly with clients Excellent organizational skills and the ability to switch smoothly between reactive phone work and focused administrative tasks A reliable, high-speed internet connection and a proven backup power solution (UPS, inverter/battery, or generator) capable of keeping you online through outages for the full shift. A quiet, professional home-office environment suitable for continuous customer calls Comfort learning and working within dispatch/scheduling software and VoIP phone systems Strong problem-solving instincts; calm and organized under pressure</p><p>Nice to have: Prior exposure to a trades or field-service business (plumbing, HVAC, drainage, construction, or home services) Experience dispatching or scheduling technicians / field crews Familiarity with Jobber, QuickBooks, or similar field-service and accounting tools</p>

<p>Aspire Software is looking for a Power BI Developer to join our team in Lebanon.</p> <p> <strong>Here is a little window into our company:</strong> Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p> <p> </p> <p>We are looking for a Power BI Developer to join our team and contribute to the development and enhancement of our business intelligence and reporting platform. The role will focus on designing, developing, and maintaining interactive Power BI dashboards and reports that enable clients to analyze their business performance, monitor KPIs, and make</p> <p>data-driven decisions.</p> <p>You will work closely with Product, Development, Data, and Business teams to translate business and reporting requirements into scalable, user-friendly Power BI solutions.</p> <p>Key Responsibilities</p> <ul> <li>Design, develop, and maintain Power BI dashboards and reports within the Lumina platform.</li> <li>Build and optimize Power BI data models, relationships, measures, and calculated columns.</li> <li>Work with large and complex datasets and ensure reports are accurate, performant, and scalable.</li> <li>Develop reporting solutions based on business requirements, including: KPI dashboards,</li> <li>Performance reports, Trend and comparison analysis, Market and brand analysis, Year-over-year and period comparisons</li> <li>Optimize Power BI reports and datasets to ensure good performance and efficient loading times.</li> <li>Work with the development team to integrate Power BI reporting into the Lumina application.</li> <li>Support the implementation of new reporting features and enhancements within Lumina.</li> <li>Collaborate with Product Managers and stakeholders to understand requirements and translate them into technical reporting solutions.</li> </ul> <p> </p><p><strong>Desired Candidate Profile</strong></p><ul> <li>2+ years of professional experience with Power BI development.</li> <li>Strong knowledge of Power BI Desktop and Power BI Service.</li> <li>Strong experience with Power BI data modeling.</li> <li>Good understanding of Power Query / M.</li> <li>Strong knowledge of data modeling concepts, including relationships, star schemas, dimensions, and fact tables.</li> <li>Experience working with SQL databases and writing SQL queries.</li> <li>Experience developing interactive dashboards and reports for business users.</li> <li>Strong analytical and problem-solving skills.</li> <li>Ability to understand business requirements and translate them into reporting solutions.</li> <li>Good understanding of KPI calculations and business reporting concepts.</li> <li>Ability to troubleshoot and optimize Power BI reports and data models.</li> </ul> <p> </p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Aspire Software is looking for a Power BI Developer to join our team in Lebanon.<br> Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals.<br> By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.<br> We are looking for a Power BI Developer to join our team and contribute to the development and enhancement of our business intelligence and reporting platform.<br> The role will focus on designing, developing, and maintaining interactive Power BI dashboards and reports that enable clients to analyze their business performance, monitor KPIs, and make data-driven decisions.<br> You will work closely with Product, Development, Data, and Business teams to translate business and reporting requirements into scalable, user-friendly Power BI solutions.<br> Key Responsibilities Design, develop, and maintain Power BI dashboards and reports within the Lumina platform.<br> Build and optimize Power BI data models, relationships, measures, and calculated columns.<br> Work with large and complex datasets and ensure reports are accurate, performant, and scalable.<br> Develop reporting solutions based on business requirements, including: KPI dashboards, Performance reports, Trend and comparison analysis, Market and brand analysis, Year-over-year and period comparisons Optimize Power BI reports and datasets to ensure good performance and efficient loading times.<br> Work with the development team to integrate Power BI reporting into the Lumina application.<br> Support the implementation of new reporting features and enhancements within Lumina.<br> Collaborate with Product Managers and stakeholders to understand requirements and translate them into technical reporting solutions.<br> 2+ years of professional experience with Power BI development.<br> Strong knowledge of Power BI Desktop and Power BI Service.<br> Strong experience with Power BI data modeling.<br> Good understanding of Power Query / M.<br> Strong knowledge of data modeling concepts, including relationships, star schemas, dimensions, and fact tables.<br> Experience working with SQL databases and writing SQL queries.<br> Experience developing interactive dashboards and reports for business users.<br> Strong analytical and problem-solving skills.<br> Ability to understand business requirements and translate them into reporting solutions.<br> Good understanding of KPI calculations and business reporting concepts.<br> Ability to troubleshoot and optimize Power BI reports and data models.<br></span> </div>

<p><h4>Aspire Software company overview</h4> <p>Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p> <h4>About the job</h4> <p>You'll be at the forefront of our UK expansion, identifying, researching, and engaging target accounts through strategic prospecting and value-led outreach. This is a high-impact individual contributor role where your success directly fuels company growth.</p> <h4>How you'll be set up to win</h4> <ul> <li><strong>Strong market position:</strong> Leverage our existing relationships with major UK enterprises and proven track record</li> <li><strong>Sales & marketing alignment:</strong> Work closely with our Account Executives and Marketing Director who are committed to your success</li> <li><strong>Empowered to own it:</strong> You'll have autonomy to test approaches, refine messaging, and build your pipeline your way</li> <li><strong>Ready-to-convert market:</strong> Target accounts already frustrated with incumbent providers and actively seeking better alternatives</li> <li><strong>Resources & support:</strong> Full enablement, proven playbooks, and a leadership team invested in your development</li> </ul> <h4>Requirements</h4> <ul> <li>2–5 years in Business Development or SDR within B2B SaaS, tech, or supply chain solutions</li> <li>Proven success in outbound lead generation and cold calling</li> <li>Proficient with sales tools (HubSpot, Clay, Apollo, Smartlead, Nooks, etc.)</li> <li>Fluent in pipeline metrics: MQLs, SQLs, conversion rates, activity volumes</li> <li>Excellent at objection handling and qualifying prospects through strategic questioning</li> <li>Comfortable engaging senior decision-makers (Ops, IT, Procurement, Finance)</li> <li>Highly organised with strong written and verbal communication skills</li> <li>Hunter mentality: self-motivated, accountable, and driven by results</li> <li>Adaptable, coachable, and operates with urgency</li> </ul> <h4>Nice to have</h4> <ul> <li>Experience in EDI, supply chain, ERP, or procurement technology</li> <li>Familiarity with qualification frameworks (BANT), and value-based selling</li> <li>Background in a scale-up or high-growth environment</li> </ul> <h4>Core activities</h4> <ul> <li>Drive new pipeline: Generate qualified meetings through cold calling, email, and LinkedIn</li> <li>Hit activity targets: Meet or exceed monthly KPIs for calls, emails, meetings booked, and opportunities created</li> <li>Master sales admin: Keep HubSpot pristine</li> <li>Collaborate cross-functionally: You’ll be working within a Revenue function with Marketing and Sales as one team</li> <li>Own follow-up: Relentlessly nurture leads until they convert or disqualify</li> <li>Stay sharp: Maintain deep knowledge of Celtrino's solutions and evolving market needs</li> <li>Adapt and improve: Test messaging, refine approaches, and leverage data to optimise performance</li> </ul></p><p></p>