Operation Manager Jobs in Lebanon

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p><p>We're looking for a mid-level AI Product Engineer to join the RentWorks Plus team. You'll sit at the intersection of QA, AI automation, and product engineering designing automated test suites, building intelligent workflows, and creating AI-powered tools that directly shape how our customers experience the product.</p><p>What You'll Be Doing</p><ul><li>Design, build, and maintain automated end-to-end test suites using Playwright</li><li>Write and maintain BDD-style tests using Cucumber (Gherkin)</li><li>Build and manage N8N automation workflows for testing pipelines, customer support, sales, and internal ops</li><li>Maintain an automated quality dashboard with scheduled test runs, health checks, and trend reporting</li><li>Develop AI-powered features using Claude AI smart test generation, failure triage, and support agents</li><li>Evolve the RW+ AI Customer Support Agent and HubSpot integrations</li><li>Contribute to product features on the React front-end and NestJS back-end</li><li>Collaborate with product and engineering teams to translate business needs into scalable automated solutions</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>3 5 years of software engineering or QA automation experience</li><li>Hands-on experience with Playwright or similar E2E testing frameworks</li><li>Experience with Cucumber, Gherkin, or other BDD frameworks</li><li>Proficiency in Python for scripting and automation</li><li>Knowledge of Pytest, Jest, or Vitest for test automation</li><li>Experience with API testing tools: Postman, Supertest, or REST Assured</li><li>Familiarity with N8N or similar workflow automation tools</li><li>Experience working with LLM APIs (Claude, OpenAI, or similar)</li><li>Solid understanding of REST APIs, webhooks, and integration patterns</li><li>Familiarity with CI/CD pipelines (GitHub Actions, Jenkins) for automated test integration</li><li>Experience with test reporting tools such as Allure or HTML reporters</li></ul><p>Nice to Have</p><ul><li>Experience with React and NestJS</li><li>Familiarity with HubSpot integrations or CRM automation</li><li>Experience with prompt engineering and AI agent design</li><li>Familiarity with Docker, CI/CD, or DevOps basics</li><li>Background in SaaS or B2B enterprise software</li></ul><p>Bonus: Car Rental Domain Knowledge</p><ul><li>Candidates with car rental industry experience are strongly preferred:</li><li>Experience building or working with car rental / fleet management software</li><li>Knowledge of reservations, rental agreements, rate management, CDW/LDW/PAI, ACRISS classification</li><li>Prior exposure to platforms like RentWorks, Thermeon, or similar RMS solutions</li><li>Understanding of RevPAD, Direct Bill, or channel management concepts</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>About us:</p><br><p>We're a US-based performance marketing company. We run paid advertising across Facebook, Instagram, TikTok, Snapchat, and native platforms to connect Americans struggling with credit card debt to companies that can help them. We spend real money on ads every single day, which means the creative we produce directly drives the business.</p><br><p>We're not looking for someone to make pretty videos. We're looking for someone who understands that a video's job is to stop a scroll, hold attention for 30 seconds, and make someone pick up the phone.</p><br><br>Job Description<br><p>What you'll do:</p><br><p>Edit 15–20 short-form direct-response ads per week for Facebook, Instagram Reels, TikTok, and Snapchat</p><br><p>Cut fast-paced, hook-driven creative: strong first 3 seconds, hard cuts, zooms, pattern interrupts, no dead air</p><br><p>Build UGC-style ads, testimonial edits, text-on-screen ads, and longer-form video sales letters</p><br><p>Add captions, sound design, b-roll, stock footage, motion graphics, and on-screen text overlays</p><br><p>Produce multiple variations of winning ads — new hooks, new intros, new angles — so we can test at volume</p><br><p>Take direct feedback and turn around revisions quickly</p><br><p>What we need from you:</p><br><p>2+ years editing short-form video, ideally for ads, social content, or a marketing agency</p><br><p>You can cut fast. Turnaround matters more here than perfection — a good ad shipped today beats a great ad shipped next week</p><br><p>Excellent eye for pacing, rhythm, and timing to music</p><br><p>Fluent written and spoken English — you'll be editing English-language ads for a US audience and need to understand the script, the tone, and the emotion</p><br><p>Reliable internet and generator or backup power — this is a daily-output role</p><br><p>Available to overlap with US Eastern Time hours for feedback and calls</p><br><p>Comfortable working independently with a task list, not waiting to be managed</p><br><p>Bonus points:</p><br><p>You've edited direct-response or performance ads before and understand hooks, CTAs, and testing</p><br><p>You know your way around AI tools — ElevenLabs, Higgsfield, etc...</p><br><p>Familiarity with Meta's advertising policies and what does and doesn't get flagged</p><br><p>Basic motion graphics and animated text presets you've built yourself</p><br><p>Compensation:</p><br><p>$1200 USD/month base, plus 5% of profits.</p><br><p>The profit share is the important part. Most editing jobs pay you the same whether your work performs or not. Here, when an ad you cut starts winning and we scale spend behind it, you get paid more. Your upside is directly tied to the quality of your creative — and we'll show you the numbers so you can see exactly what's working.</p><br><p>You'll get full performance data on your edits: which hooks held attention, which ads drove calls, which ones we killed. Very few editing roles give you that feedback loop.</p><br><p>Why this role is good:</p><br><p>Full-time, stable, paid in USD every month</p><br><p>Real ownership — your creative directly moves the revenue number</p><br><p>Long-term position with room to grow into a lead creative role as we scale</p><br><p>We're building an in-house content operation, not hiring one-off gigs</p><br><p>How to apply:</p><br><p>Send the following to our email at [email&nbsp;protected] or apply here.</p><br><p>Your reel or portfolio — link to Google Drive, Vimeo, YouTube, or Instagram. We care most about short-form ads and social content, not weddings or corporate videos.</p><br><p>One paragraph on the fastest turnaround you've handled and what your typical weekly output looks like.</p><br><p>Your setup — computer specs, internet speed, and whether you have backup power.</p><br><p>When you could start.</p><br><p>Shortlisted candidates will be paid for a test edit. We'll send you raw footage and a script, and you'll have 72 hours to deliver. We hire based on that edit.</p><br><p>Skills</p><br><p>2+ years editing short-form video, ideally for ads, social content, or a marketing agency</p><br><p>You can cut fast. Turnaround matters more here than perfection — a good ad shipped today beats a great ad shipped next week</p><br><p>Excellent eye for pacing, rhythm, and timing to music</p><br><p>Fluent written and spoken English — you'll be editing English-language ads for a US audience and need to understand the script, the tone, and the emotion</p><br><p>Reliable internet and generator or backup power — this is a daily-output role</p><br><p>Comfortable working independently with a task list, not waiting to be managed</p><br><br><br> </div>

<p><h4>Description</h4> <p>Aspire Software is looking for a Forward Deployed Engineer, (AI) to join our team in Lebanon.</p> <p>Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p> <h4>About the role:</h4> <p>As a Forward Deployed Engineer (AI), you embed directly with our businesses to design and ship AI-powered solutions against real, often messy, problems. You'll move between companies and domains — building a retrieval pipeline for one business one month, standing up an agent workflow for another the next. You own problems end to end: understand the domain, scope the solution, build it, and get it into production.</p> <p>This is fundamentally a builder's role. We care far more about whether you can turn a problem into working software with modern AI tooling than about the title you held before. That means we're open to two kinds of people: experienced software developers, and senior product managers (or others from a product background) who have the technical know-how to actually build things themselves. If you can ship, and you're fluent with AI tooling, the lane you came from matters less than what you can do with it.</p> <h4>Why this role is different</h4> <p><strong>Hard problems, real impact.</strong> The projects are demanding and technically ambitious — you'll work at the frontier of what current AI tooling makes possible, on systems people actually depend on.</p> <p><strong>Breadth no single company can offer.</strong> Across finance, logistics, education, government, and automotive, you'll see a far wider range of problems, data, and constraints than you would inside one product — and get sharp at recognizing patterns across all of them.</p> <p><strong>Latest tools, encouraged.</strong> We expect you to use the best available AI development tools and to push them hard. Experimentation is part of the job, not a side project.</p> <p><strong>Genuinely generous with tooling.</strong> This is one of the real perks of the role. Our leadership structure lets us purchase tools quickly, and we're open about which AI toolsets you use — if a tool will make you faster or better, we'll get it for you without a drawn-out approval process.</p> <p><strong>Autonomy.</strong> You're trusted to go deep into a business, figure out what's worth building, and ship it.</p> <h4>What you'll do</h4> <ul> <li>Embed with portfolio businesses to identify, scope, and build AI-powered solutions to high-value problems.</li> <li>Design and build RAG (retrieval-augmented generation) pipelines and agentic systems that integrate with each business's data and workflows.</li> <li>Integrate large language models via APIs (Anthropic Claude, OpenAI / GPT, and others) into production applications.</li> <li>Use AI-native development tools (Cursor, Claude, Windsurf) and automation platforms (n8n and similar) to build and ship quickly.</li> <li>Take projects from problem framing through to deployed, maintainable software.</li> <li>Move fluidly between business domains, ramping up fast on unfamiliar industries and codebases.</li> </ul> <h4>Requirements</h4> <p>The non-negotiable is that you can build. Beyond that, we recognize two paths into this role:</p> <ul> <li><strong>Senior software developers</strong> — you've built and shipped real systems and can operate independently. (In rare cases we'll consider a less experienced developer who is exceptionally strong with AI tooling, but senior experience is the norm.)</li> <li><strong>Senior product managers / product backgrounds</strong> — you've worked in a product or product-management role and have the genuine technical know-how to build things yourself, not just spec them. If you can take a problem and ship a working AI-powered solution, your product instincts are a real asset here.</li> </ul> <p>Whichever path you come from, we also expect:</p> <ul> <li>Hands-on experience with AI-native tools such as Cursor, Claude, and Windsurf, and a genuine interest in AI more broadly.</li> <li>Comfort integrating AI APIs (Anthropic, OpenAI, and others) into real applications.</li> <li>The ability to own ambiguous problems end to end and ship.</li> <li>Adaptability — you enjoy jumping into new domains and getting productive quickly.</li> </ul> <h4>Nice to have</h4> <ul> <li>Experience building RAG pipelines in production.</li> <li>Experience building agents / agentic workflows.</li> <li>Familiarity with n8n or similar automation / orchestration platforms.</li> <li>Exposure to any of our verticals: finance, logistics, education, government, or automotive.</li> </ul> <h4>Tools & technologies you'll work with</h4> <p>Anthropic Claude · OpenAI / GPT · Cursor · Windsurf · RAG pipelines · AI agents · n8n · LLM APIs</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Outsourcing Staffing Advantage is a Boutique Business Process Outsourcing (BPO) firm specializing in providing high-quality remote professionals to businesses across the United States.<br> We are seeking organized, detail-oriented, and customer-focused E-commerce Virtual Assistants to join our talent pool.<br> In this role, you will support online retailers by managing product listings, processing orders, maintaining inventory, assisting customers, and ensuring the smooth day-to-day operation of e-commerce stores across multiple online marketplaces.<br> Key Responsibilities Create, update, and optimize product listings across e-commerce platforms.<br> Process customer orders and monitor order fulfillment.<br> Respond to customer inquiries via email, chat, or marketplace messaging systems.<br> Maintain accurate inventory levels and update product availability.<br> Conduct product and competitor research to identify new opportunities.<br> Process returns, exchanges, refunds, and customer claims.<br> Generate sales, inventory, and performance reports.<br> Monitor product pricing and marketplace compliance.<br> Coordinate with suppliers, fulfillment centers, and internal teams as needed.<br> Ensure accurate product information, images, and descriptions are maintained across all platforms.<br> Opportunity to work on diverse and exciting projects.<br> Supportive and collaborative work environment.<br> Weekly payments.<br> Weekends off.<br> Growth opportunities.<br> 2+ years of experience in e-commerce, marketplace management, or a related role.<br> Experience working with platforms such as Shopify, Amazon Seller Central, Walmart Marketplace, Etsy, eBay, or similar.<br> Customer service experience with strong problem-solving skills.<br> Proficiency with Microsoft Excel or Google Sheets.<br> Strong attention to detail and organizational skills.<br> Excellent written and verbal English communication skills.<br> Ability to manage multiple priorities in a fast-paced remote environment.<br> Reliable internet connection and a dedicated home office setup.<br> English proficiency at a C1 level or higher (written and verbal) with a slight to neutral accent.<br> Availability to work during Eastern Time (ET) business hours Preferred Qualifications Experience with inventory management software such as Cin7, Zoho Inventory, Fishbowl, or similar.<br> Experience with product research tools such as Helium 10, Jungle Scout, Keepa, or similar.<br> Familiarity with listing optimization and basic SEO for e-commerce marketplaces.<br> Experience managing multiple online stores simultaneously.<br> Knowledge of order fulfillment processes, shipping platforms, and logistics.<br> Experience supporting U.<br>S.-based e-commerce businesses.<br> Associate's or bachelor's degree in business administration, Marketing, E-commerce, or a related field (preferred but not required).<br> Familiarity with AI productivity tools such as ChatGPT, Claude, or Microsoft Copilot to improve workflow efficiency.<br></span> </div>

<p><h4>Description</h4> <p>Aspire Software is looking for an AI developer to join our team in Lebanon.</p> <p>Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p> <h4>About the job</h4> <p>We're looking for a mid-level AI product engineer to join the RentWorks Plus team. You'll sit at the intersection of QA, AI automation, and product engineering — designing automated test suites, building intelligent workflows, and creating AI-powered tools that directly shape how our customers experience the product.</p> <h4>What you'll be doing</h4> <ul> <li>Design, build, and maintain automated end-to-end test suites using Playwright</li> <li>Write and maintain BDD-style tests using Cucumber (Gherkin)</li> <li>Build and manage N8N automation workflows for testing pipelines, customer support, sales, and internal ops</li> <li>Maintain an automated quality dashboard with scheduled test runs, health checks, and trend reporting</li> <li>Develop AI-powered features using Claude AI — smart test generation, failure triage, and support agents</li> <li>Evolve the RW+ AI customer support agent and HubSpot integrations</li> <li>Contribute to product features on the React front-end and NestJS back-end</li> <li>Collaborate with product and engineering teams to translate business needs into scalable automated solutions</li> </ul> <h4>Requirements</h4> <ul> <li>3–5 years of software engineering or QA automation experience</li> <li>Hands-on experience with Playwright or similar E2E testing frameworks</li> <li>Experience with Cucumber, Gherkin, or other BDD frameworks</li> <li>Proficiency in Python for scripting and automation</li> <li>Knowledge of Pytest, Jest, or Vitest for test automation</li> <li>Experience with API testing tools: Postman, Supertest, or REST Assured</li> <li>Familiarity with N8N or similar workflow automation tools</li> <li>Experience working with LLM APIs (Claude, OpenAI, or similar)</li> <li>Solid understanding of REST APIs, webhooks, and integration patterns</li> <li>Familiarity with CI/CD pipelines (GitHub Actions, Jenkins) for automated test integration</li> <li>Experience with test reporting tools such as Allure or HTML reporters</li> </ul> <h4>Nice to have</h4> <ul> <li>Experience with React and NestJS</li> <li>Familiarity with HubSpot integrations or CRM automation</li> <li>Experience with prompt engineering and AI agent design</li> <li>Familiarity with Docker, CI/CD, or DevOps basics</li> <li>Background in SaaS or B2B enterprise software</li> </ul> <h4>Bonus: Car rental domain knowledge</h4> <p>Candidates with car rental industry experience are strongly preferred:</p> <ul> <li>Experience building or working with car rental / fleet management software</li> <li>Knowledge of reservations, rental agreements, rate management, CDW/LDW/PAI, ACRISS classification</li> <li>Prior exposure to platforms like RentWorks, Thermeon, or similar RMS solutions</li> <li>Understanding of RevPAD, Direct Bill, or channel management concepts</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Aspire Software is looking for a AI Developer to join our team in Lebanon.<br> Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals.<br> By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.<br> About the job: We're looking for a mid-level AI Product Engineer to join the RentWorks Plus team.<br> You'll sit at the intersection of QA, AI automation, and product engineering — designing automated test suites, building intelligent workflows, and creating AI-powered tools that directly shape how our customers experience the product.<br> What You'll Be Doing Design, build, and maintain automated end-to-end test suites using Playwright Write and maintain BDD-style tests using Cucumber (Gherkin) Build and manage N8N automation workflows for testing pipelines, customer support, sales, and internal ops Maintain an automated quality dashboard with scheduled test runs, health checks, and trend reporting Develop AI-powered features using Claude AI — smart test generation, failure triage, and support agents Evolve the RW+ AI Customer Support Agent and HubSpot integrations Contribute to product features on the React front-end and NestJS back-end Collaborate with product and engineering teams to translate business needs into scalable automated solutions 3–5 years of software engineering or QA automation experience Hands-on experience with Playwright or similar E2E testing frameworks Experience with Cucumber, Gherkin, or other BDD frameworks Proficiency in Python for scripting and automation Knowledge of Pytest, Jest, or Vitest for test automation Experience with API testing tools: Postman, Supertest, or REST Assured Familiarity with N8N or similar workflow automation tools Experience working with LLM APIs (Claude, OpenAI, or similar) Solid understanding of REST APIs, webhooks, and integration patterns Familiarity with CI/CD pipelines (GitHub Actions, Jenkins) for automated test integration Experience with test reporting tools such as Allure or HTML reporters Nice to Have Experience with React and NestJS Familiarity with HubSpot integrations or CRM automation Experience with prompt engineering and AI agent design Familiarity with Docker, CI/CD, or DevOps basics Background in SaaS or B2B enterprise software Bonus: Car Rental Domain Knowledge Candidates with car rental industry experience are strongly preferred: Experience building or working with car rental / fleet management software Knowledge of reservations, rental agreements, rate management, CDW/LDW/PAI, ACRISS classification Prior exposure to platforms like RentWorks, Thermeon, or similar RMS solutions Understanding of RevPAD, Direct Bill, or channel management concepts</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p><strong><u>About Our Client</u></strong></p><br><p>Our client operates growing e-commerce brands serving customers in Lebanon, with plans to expand further across the GCC and launch a new clothing brand.</p><br><p>The business values reliable people who take ownership, learn quickly, and remain professional under pressure. As the brands grow, high-performing team members will have opportunities to expand their responsibilities across multiple products and markets.</p><br><br>Job Description<br><p>Great customer service does more than answer questions. It builds trust, protects revenue, and turns first-time buyers into loyal customers.</p><br><p>Our client is looking for a customer-focused professional in Lebanon who can take ownership of daily customer interactions and order operations across growing e-commerce brands. If you know Shopify, communicate confidently in Arabic, English, and French, and stay composed when things get busy, this could be your path toward a senior customer service leadership role.</p><br><p><u><strong>Why This Opportunity Matters</strong></u></p><br><p>You’ll be at the center of the customer journey, supporting shoppers from their first message through order fulfillment and post-purchase follow-up. Your work will directly influence customer satisfaction, completed orders, product reviews, and repeat business.</p><br><p>This is not a role where you simply respond to messages. You’ll help recover cancelled orders, identify upselling opportunities, coordinate with delivery partners, and keep essential customer and order information accurate.</p><br><p>Strong performance will be recognized with additional earning potential and a clear path toward greater responsibility.<br> &nbsp;</p><br><p><u><strong>What You’ll Own</strong></u></p><br><p>In this role, you will:</p><br><ul><li>Manage customer conversations on WhatsApp with professionalism, empathy, and speed.</li><li>Process customer orders accurately and ensure all required information is complete.</li><li>Follow up with fulfillment and delivery partners regarding cancelled orders.</li><li>Speak with customers to understand cancellation reasons and recover orders whenever possible.</li><li>Maintain accurate customer and order records in shared Google Sheets.</li><li>Make outbound calls to request product reviews and explore relevant upselling opportunities.</li><li>Collect customer feedback that helps strengthen trust in the brands and improve the customer experience.</li><li>Moderate comments on social media advertisements while protecting a professional brand image.</li><li>Provide dependable administrative support and handle additional virtual assistant tasks as business needs evolve.</li></ul><p>Your success will be measured by the quality of your customer interactions, the accuracy of your work, your ability to support order targets, and the ownership you bring to daily operations.</p><br><br>Qualifications<br><p><u><strong>What Makes You Successful</strong></u></p><br><p>You’ll thrive in this role if you are a Lebanese national currently based in Lebanon and a native Arabic speaker with a very good command of both English and French.</p><br><p>Previous customer service experience with e-commerce brands in Lebanon is required, including hands-on experience using Shopify. You should also be comfortable working with CRM systems, Microsoft Excel, and Google Sheets.</p><br><p>Because phone communication is an important part of the role, you’ll need to be comfortable and confident speaking with customers, requesting reviews, handling objections, and introducing relevant upselling opportunities.</p><br><p>You’ll be especially successful if you:</p><br><ul><li>Communicate politely and professionally, including during difficult customer interactions.</li><li>Stay calm, organized, and focused when order volumes or customer demands increase.</li><li>Show empathy while remaining clear and solution-oriented.</li><li>Learn new processes quickly and apply feedback.</li><li>Work with discipline and reliability without needing constant follow-up.</li><li>Take initiative instead of waiting for every next step to be assigned.</li><li>Are serious about building a long-term career in customer service and e-commerce operations.</li></ul><p>Additional training will be provided when needed, but motivation, professionalism, and accountability must come from you.</p><br><br>Additional Information<br><p><u><strong>What’s In It for You</strong></u></p><br><p>This is a full-time opportunity with a base salary of <strong>$250 to $350 per month</strong>, plus performance bonuses for orders completed above the defined target. Each additional qualifying order above the threshold earns an extra bonus.</p><br><p>Working hours are <strong>9:00 AM to 6:00 PM</strong>, including a <strong>two-hour break</strong>.</p><br><p>More importantly, the role offers a clear progression path. Strong performers who consistently meet targets, demonstrate ownership, and support the wider operation can advance into a <strong>Senior Customer Service</strong> or <strong>Head of Customer Service</strong> position.</p><br><p>As the business expands, your responsibilities may grow across our client’s operations in Lebanon and the GCC, as well as the upcoming clothing brand. This creates meaningful exposure to multi-brand customer service, regional e-commerce operations, and team leadership.</p><br><p><u><strong>Ready to Take Ownership?</strong></u></p><br><p>If you’re looking for a role where your communication skills can directly influence customer loyalty, revenue, and business growth, this is your opportunity.</p><br><p>Apply if you have the required e-commerce and Shopify experience, enjoy solving customer problems, and are ready to grow from a front-line customer service professional into a future leader.</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Great customer service does more than answer questions.<br> It builds trust, protects revenue, and turns first-time buyers into loyal customers.<br> Our client is looking for a customer-focused professional in Lebanon who can take ownership of daily customer interactions and order operations across growing e-commerce brands.<br> If you know Shopify, communicate confidently in Arabic, English, and French, and stay composed when things get busy, this could be your path toward a senior customer service leadership role.<br> Why This Opportunity Matters You’ll be at the center of the customer journey, supporting shoppers from their first message through order fulfillment and post-purchase follow-up.<br> Your work will directly influence customer satisfaction, completed orders, product reviews, and repeat business.<br> This is not a role where you simply respond to messages.<br> You’ll help recover cancelled orders, identify upselling opportunities, coordinate with delivery partners, and keep essential customer and order information accurate.<br> Strong performance will be recognized with additional earning potential and a clear path toward greater responsibility.<br> About Our Client Our client operates growing e-commerce brands serving customers in Lebanon, with plans to expand further across the GCC and launch a new clothing brand.<br> The business values reliable people who take ownership, learn quickly, and remain professional under pressure.<br> As the brands grow, high-performing team members will have opportunities to expand their responsibilities across multiple products and markets.<br> What You’ll Own In this role, you will: Manage customer conversations on WhatsApp with professionalism, empathy, and speed.<br> Process customer orders accurately and ensure all required information is complete.<br> Follow up with fulfillment and delivery partners regarding cancelled orders.<br> Speak with customers to understand cancellation reasons and recover orders whenever possible.<br> Maintain accurate customer and order records in shared Google Sheets.<br> Make outbound calls to request product reviews and explore relevant upselling opportunities.<br> Collect customer feedback that helps strengthen trust in the brands and improve the customer experience.<br> Moderate comments on social media advertisements while protecting a professional brand image.<br> Provide dependable administrative support and handle additional virtual assistant tasks as business needs evolve.<br> Your success will be measured by the quality of your customer interactions, the accuracy of your work, your ability to support order targets, and the ownership you bring to daily operations.<br> What’s In It for You This is a full-time opportunity with a base salary of $250 to $350 per month , plus performance bonuses for orders completed above the defined target.<br> Each additional qualifying order above the threshold earns an extra bonus.<br> Working hours are 9:00 AM to 6:00 PM , including a two-hour break .<br> More importantly, the role offers a clear progression path.<br> Strong performers who consistently meet targets, demonstrate ownership, and support the wider operation can advance into a Senior Customer Service or Head of Customer Service position.<br> As the business expands, your responsibilities may grow across our client’s operations in Lebanon and the GCC, as well as the upcoming clothing brand.<br> This creates meaningful exposure to multi-brand customer service, regional e-commerce operations, and team leadership.<br> Ready to Take Ownership?<br> If you’re looking for a role where your communication skills can directly influence customer loyalty, revenue, and business growth, this is your opportunity.<br> Apply if you have the required e-commerce and Shopify experience, enjoy solving customer problems, and are ready to grow from a front-line customer service professional into a future leader.<br> What Makes You Successful You’ll thrive in this role if you are a Lebanese national currently based in Lebanon and a native Arabic speaker with a very good command of both English and French.<br> Previous customer service experience with e-commerce brands in Lebanon is required, including hands-on experience using Shopify.<br> You should also be comfortable working with CRM systems, Microsoft Excel, and Google Sheets.<br> Because phone communication is an important part of the role, you’ll need to be comfortable and confident speaking with customers, requesting reviews, handling objections, and introducing relevant upselling opportunities.<br> You’ll be especially successful if you: Communicate politely and professionally, including during difficult customer interactions.<br> Stay calm, organized, and focused when order volumes or customer demands increase.<br> Show empathy while remaining clear and solution-oriented.<br> Learn new processes quickly and apply feedback.<br> Work with discipline and reliability without needing constant follow-up.<br> Take initiative instead of waiting for every next step to be assigned.<br> Are serious about building a long-term career in customer service and e-commerce operations.<br> Additional training will be provided when needed, but motivation, professionalism, and accountability must come from you.<br></span> </div>

<p><h4>Job Description</h4> <p>We are seeking a skilled and passionate grill chef de partie (CDP) with a strong background in Mediterranean cuisine. The ideal candidate will have hands-on experience operating grills and charcoal ovens, preparing traditional meats, kebabs, and grilled vegetables, and understanding the authentic flavors and spices of the region. You will be responsible for managing the grill station, ensuring consistency, flavor, and quality in every dish.</p> <h4>Key responsibilities:</h4> <ul> <li>Prepare and cook Mediterranean grilled items</li> <li>Marinate meats and seafood using authentic spice blends and recipes</li> <li>Operate and maintain charcoal, gas, or wood-fired grills according to safety and cooking standards</li> <li>Ensure all food preparation and presentation meet quality and consistency standards</li> <li>Work closely with the kitchen brigade to ensure smooth service during peak hours</li> <li>Maintain cleanliness and organization of the grill station at all times</li> <li>Monitor and manage food stock, prep levels, and waste control for the grill section</li> <li>Assist in training commis chefs and junior staff as required</li> <li>Uphold food safety, hygiene, and sanitation standards at all times</li> </ul> <h4>Requirements</h4> <ul> <li>4+ years of experience as a grill CDP or demi CDP in a professional kitchen, with a focus on Mediterranean cuisine</li> <li>Strong understanding of Mediterranean ingredients, spices, and marination techniques</li> <li>Proficient in cooking meats to different doneness levels while retaining moisture and flavor</li> <li>Experience using traditional equipment such as charcoal grill or rotisserie</li> <li>Ability to work efficiently under pressure in a fast-paced environment</li> <li>Knowledge of food safety standards (e.g., HACCP)</li> </ul> <h4>About the company</h4> <p>SIHAMCO is a strategic partner operating proudly under the General Entertainment Authority (GEA), National Events Center (NEC), Riyadh Season and Jeddah Season since 2019.</p> <p>At SIHAMCO, we don’t just lead Saudi Arabia’s hospitality and entertainment evolution—we create it from the ground up. Since 2008, we’ve been designing, constructing, and operating exceptional experiences that blend local authenticity with global standards. Every destination and concept we launch reflects our commitment to cultural storytelling, creative excellence, and operational precision.</p> <h4>Crafting a homegrown legacy</h4> <p>All brands under SIHAMCO are homegrown Saudi concepts, fully developed in-house—from initial vision and brand identity to concept creation, design, execution and operation. We don’t import ideas; we build them—crafting unforgettable experiences from scratch that resonate deeply with both local and international audiences.</p> <h4>Our signature brands</h4> <p>Every brand under our umbrella proudly reflects the heart and soul of Saudi culture, while achieving international acclaim. With over 25 original homegrown brands, SIHAMCO not only sets—but consistently surpasses—global standards in entertainment, hospitality, F&B, lifestyle, wellness, family & pet entertainment experience. Our signature ventures include The Groves, ZodiaC Cuisine, Little Krazy, LucaLand, LucaPark, The Polar Ice Bar, Milk & Butter Nail Spa, Kooz Karak, Birds of Eden, El Lechazo, Khawaja Yanni, Zama Zulu, Hawanim Groves City, Vida Vera, The Groves Pizzeria and Gem-In-I, showcasing what it means to innovate locally and shine globally.</p> <p>Our brands are also registered across the GCC and internationally such as the United Kingdom, Egypt, Morocco, ensuring full legal protection and readiness for global expansion.</p> <h4>We are only getting started!</h4> <p>Several exciting new concepts and brands are currently under development, with launches planned in the coming months. From bold new ideas to thoughtfully crafted experiences, SIHAMCO continues to grow its portfolio with originality, creativity and cultural pride.</p> <h4>People first</h4> <p>Our team is our greatest asset—a dynamic mix of local talent and international expertise, all united by a passion for excellence. We nurture careers, encourage creativity, and build leaders.</p> <h4>Benefits</h4> <p>At SIHAMCO, we believe in rewarding our team with more than just a job—we offer an inspiring work environment and real opportunities for growth. Our benefits include:</p> <ul> <li>Competitive salary packages aligned with market standards and experience</li> <li>Visa (1 year temporary) and flights into the country for non-citizens</li> <li>Accommodation</li> <li>Transportation allowance</li> <li>Career development and internal promotions – grow with us across departments and seasons</li> <li>Creative and collaborative work culture – built on passion, innovation, and attention to detail</li> <li>Exposure to high-end hospitality and entertainment concepts – gain experience in premium F&B and entertainment</li> <li>Experience working on premium events within The Groves, Riyadh Season</li> <li>Cultural diversity – join a team of passionate professionals from around the world</li> </ul> <h4>Join us</h4> <p>Whether you’re an emerging talent or a seasoned professional, SIHAMCO offers a platform to grow, create, and shape history. Each concept we launch is a new chapter in a legacy that belongs to Saudi Arabia and speaks to the world.</p></p><p></p>

<p><h4>Great customer service does more than answer questions</h4> <p>It builds trust, protects revenue, and turns first-time buyers into loyal customers.</p> <p>Our client is looking for a customer-focused professional in Lebanon who can take ownership of daily customer interactions and order operations across growing e-commerce brands. If you know Shopify, communicate confidently in Arabic, English, and French, and stay composed when things get busy, this could be your path toward a senior customer service leadership role.</p> <h4>Why this opportunity matters</h4> <p>You’ll be at the center of the customer journey, supporting shoppers from their first message through order fulfillment and post-purchase follow-up. Your work will directly influence customer satisfaction, completed orders, product reviews, and repeat business.</p> <p>This is not a role where you simply respond to messages. You’ll help recover cancelled orders, identify upselling opportunities, coordinate with delivery partners, and keep essential customer and order information accurate.</p> <p>Strong performance will be recognized with additional earning potential and a clear path toward greater responsibility.</p> <h4>About our client</h4> <p>Our client operates growing e-commerce brands serving customers in Lebanon, with plans to expand further across the GCC and launch a new clothing brand.</p> <p>The business values reliable people who take ownership, learn quickly, and remain professional under pressure. As the brands grow, high-performing team members will have opportunities to expand their responsibilities across multiple products and markets.</p> <h4>What you’ll own</h4> <p>In this role, you will:</p> <ul> <li>Manage customer conversations on WhatsApp with professionalism, empathy, and speed.</li> <li>Process customer orders accurately and ensure all required information is complete.</li> <li>Follow up with fulfillment and delivery partners regarding cancelled orders.</li> <li>Speak with customers to understand cancellation reasons and recover orders whenever possible.</li> <li>Maintain accurate customer and order records in shared Google Sheets.</li> <li>Make outbound calls to request product reviews and explore relevant upselling opportunities.</li> <li>Collect customer feedback that helps strengthen trust in the brands and improve the customer experience.</li> <li>Moderate comments on social media advertisements while protecting a professional brand image.</li> <li>Provide dependable administrative support and handle additional virtual assistant tasks as business needs evolve.</li> </ul> <p>Your success will be measured by the quality of your customer interactions, the accuracy of your work, your ability to support order targets, and the ownership you bring to daily operations.</p> <h4>Requirements</h4> <h4>What makes you successful</h4> <p>You’ll thrive in this role if you are a Lebanese national currently based in Lebanon and a native Arabic speaker with a very good command of both English and French.</p> <p>Previous customer service experience with e-commerce brands in Lebanon is required, including hands-on experience using Shopify. You should also be comfortable working with CRM systems, Microsoft Excel, and Google Sheets.</p> <p>Because phone communication is an important part of the role, you’ll need to be comfortable and confident speaking with customers, requesting reviews, handling objections, and introducing relevant upselling opportunities.</p> <p>You’ll be especially successful if you:</p> <ul> <li>Communicate politely and professionally, including during difficult customer interactions.</li> <li>Stay calm, organized, and focused when order volumes or customer demands increase.</li> <li>Show empathy while remaining clear and solution-oriented.</li> <li>Learn new processes quickly and apply feedback.</li> <li>Work with discipline and reliability without needing constant follow-up.</li> <li>Take initiative instead of waiting for every next step to be assigned.</li> <li>Are serious about building a long-term career in customer service and e-commerce operations.</li> </ul> <p>Additional training will be provided when needed, but motivation, professionalism, and accountability must come from you.</p> <h4>Benefits</h4> <h4>What’s in it for you</h4> <p>This is a full-time opportunity with a base salary of $250 to $350 per month, plus performance bonuses for orders completed above the defined target. Each additional qualifying order above the threshold earns an extra bonus.</p> <p>Working hours are 9:00 AM to 6:00 PM, including a two-hour break.</p> <p>More importantly, the role offers a clear progression path. Strong performers who consistently meet targets, demonstrate ownership, and support the wider operation can advance into a Senior Customer Service or Head of Customer Service position.</p> <p>As the business expands, your responsibilities may grow across our client’s operations in Lebanon and the GCC, as well as the upcoming clothing brand. This creates meaningful exposure to multi-brand customer service, regional e-commerce operations, and team leadership.</p> <h4>Ready to take ownership?</h4> <p>If you’re looking for a role where your communication skills can directly influence customer loyalty, revenue, and business growth, this is your opportunity.</p> <p>Apply if you have the required e-commerce and Shopify experience, enjoy solving customer problems, and are ready to grow from a front-line customer service professional into a future leader.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are seeking a skilled and passionate Grill Chef de Partie (CDP) with a strong background in Mediterranean cuisine .<br> The ideal candidate will have hands-on experience operating grills and charcoal ovens, preparing traditional meats, kebabs, and grilled vegetables, and understanding the authentic flavors and spices of the region.<br> You will be responsible for managing the grill station, ensuring consistency, flavor, and quality in every dish.<br> Key Responsibilities: Prepare and cook Mediterranean grilled items Marinate meats and seafood using authentic spice blends and recipes Operate and maintain charcoal, gas, or wood-fired grills according to safety and cooking standards Ensure all food preparation and presentation meet quality and consistency standards Work closely with the kitchen brigade to ensure smooth service during peak hours Maintain cleanliness and organization of the grill station at all times Monitor and manage food stock, prep levels, and waste control for the grill section Assist in training commis chefs and junior staff as required Uphold food safety, hygiene, and sanitation standards at all times At SIHAMCO, we believe in rewarding our team with more than just a job — we offer an inspiring work environment and real opportunities for growth.<br> Our benefits include: Competitive salary packages – aligned with market standards and experience Visa (1 year temp) &amp; Flights into the country for non-citizens Accommodation Transportation Allowance Career development &amp; Internal promotions – grow with us across departments and seasons Creative &amp; collaborative work culture – built on passion, innovation, and attention to detail Exposure to high-end hospitality &amp; entertainment concepts – gain experience in premium F&amp;B and entertainment Experience working on premium events within The Groves, Riyadh Season Cultural diversity – join a team of passionate professionals from around the world Join Us Whether you’re an emerging talent or a seasoned professional, SIHAMCO offers a platform to grow, create, and shape history.<br> Each concept we launch is a new chapter in a legacy that belongs to Saudi Arabia and speaks to the world.<br> 4 + years of experience as a Grill CDP or Demi CDP in a professional kitchen, with a focus on Mediterranean cuisine Strong understanding of Mediterranean ingredients, spices, and marination techniques Proficient in cooking meats to different doneness levels while retaining moisture and flavor Experience using traditional equipment such as charcoal grill, or rotisserie Ability to work efficiently under pressure in a fast-paced environment Knowledge of food safety standards (e.<br>g., HACCP) About The Company SIHAMCO is a strategic partner operating proudly under the General Entertainment Authority (GEA), National Events Center (NEC), Riyadh Season and Jeddah Season since 2019.<br> At SIHAMCO, we don’t just lead Saudi Arabia’s hospitality and entertainment evolution—we create it from the ground up.<br> Since 2008, we’ve been designing, constructing, and operating exceptional experiences that blend local authenticity with global standards.<br> Every destination and concept we launch reflects our commitment to cultural storytelling, creative excellence, and operational precision.<br> Crafting a Homegrown Legacy All brands under SIHAMCO are homegrown Saudi concepts, fully developed in-house — from initial vision and brand identity to concept creation, design, execution and operation.<br> We don’t import ideas; we build them — crafting unforgettable experiences from scratch that resonate deeply with both local and international audiences.<br> Our Signature Brands Every brand under our umbrella is proudly reflecting the heart and soul of Saudi culture, while achieving international acclaim.<br> With over 25 original homegrown brands, SIHAMCO not only sets — but consistently surpasses — global standards in Entertainment, Hospitality, F&amp;B, Lifestyle, Wellness, Family &amp; Pet Entertainment Experience.<br> Our signature ventures: The Groves, ZodiaC Cuisine, Little Krazy, LucaLand, LucaPark, The Polar Ice Bar, Milk &amp; Butter Nail Spa, Kooz Karak, Birds of Eden, El Lechazo, Khawaja Yanni, Zama Zulu, Hawanim Groves City, Vida Vera, The Groves Pizzeria and Gem-In-I showcase what it means to innovate locally and shine globally.<br> Our brands are also registered across the GCC and internationally such as the United Kingdom, Egypt, Morocco etc ensuring full legal protection and readiness for global expansion.<br> We Are Only Getting Started!<br> Several exciting new concepts and brands are currently under development, with launches planned in the coming months.<br> From bold new ideas to thoughtfully crafted experiences, SIHAMCO continues to grow its portfolio with originality, creativity and cultural pride.<br> People First Our team is our greatest asset—a dynamic mix of local talent and international expertise, all united by a passion for excellence.<br> We nurture careers, encourage creativity, and build leaders.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p><strong><u>About Our Client</u></strong></p><br><p>Our client operates growing e-commerce brands serving customers in Lebanon, with plans to expand further across the GCC and launch a new clothing brand.</p><br><p>The business values reliable people who take ownership, learn quickly, and remain professional under pressure. As the brands grow, high-performing team members will have opportunities to expand their responsibilities across multiple products and markets.</p><br><br>Job Description<br><p>Great customer service does more than answer questions. It builds trust, protects revenue, and turns first-time buyers into loyal customers.</p><br><p>Our client is looking for a customer-focused professional in Lebanon who can take ownership of daily customer interactions and order operations across growing e-commerce brands. If you know Shopify, communicate confidently in Arabic, English, and French, and stay composed when things get busy, this could be your path toward a senior customer service leadership role.</p><br><p><u><strong>Why This Opportunity Matters</strong></u></p><br><p>You’ll be at the center of the customer journey, supporting shoppers from their first message through order fulfillment and post-purchase follow-up. Your work will directly influence customer satisfaction, completed orders, product reviews, and repeat business.</p><br><p>This is not a role where you simply respond to messages. You’ll help recover cancelled orders, identify upselling opportunities, coordinate with delivery partners, and keep essential customer and order information accurate.</p><br><p>Strong performance will be recognized with additional earning potential and a clear path toward greater responsibility.<br> &nbsp;</p><br><p><u><strong>What You’ll Own</strong></u></p><br><p>In this role, you will:</p><br><ul><li>Manage customer conversations on WhatsApp with professionalism, empathy, and speed.</li><li>Process customer orders accurately and ensure all required information is complete.</li><li>Follow up with fulfillment and delivery partners regarding cancelled orders.</li><li>Speak with customers to understand cancellation reasons and recover orders whenever possible.</li><li>Maintain accurate customer and order records in shared Google Sheets.</li><li>Make outbound calls to request product reviews and explore relevant upselling opportunities.</li><li>Collect customer feedback that helps strengthen trust in the brands and improve the customer experience.</li><li>Moderate comments on social media advertisements while protecting a professional brand image.</li><li>Provide dependable administrative support and handle additional virtual assistant tasks as business needs evolve.</li></ul><p>Your success will be measured by the quality of your customer interactions, the accuracy of your work, your ability to support order targets, and the ownership you bring to daily operations.</p><br><br>Qualifications<br><p><u><strong>What Makes You Successful</strong></u></p><br><p>You’ll thrive in this role if you are a Lebanese national currently based in Lebanon and a native Arabic speaker with a very good command of both English and French.</p><br><p>Previous customer service experience with e-commerce brands in Lebanon is required, including hands-on experience using Shopify. You should also be comfortable working with CRM systems, Microsoft Excel, and Google Sheets.</p><br><p>Because phone communication is an important part of the role, you’ll need to be comfortable and confident speaking with customers, requesting reviews, handling objections, and introducing relevant upselling opportunities.</p><br><p>You’ll be especially successful if you:</p><br><ul><li>Communicate politely and professionally, including during difficult customer interactions.</li><li>Stay calm, organized, and focused when order volumes or customer demands increase.</li><li>Show empathy while remaining clear and solution-oriented.</li><li>Learn new processes quickly and apply feedback.</li><li>Work with discipline and reliability without needing constant follow-up.</li><li>Take initiative instead of waiting for every next step to be assigned.</li><li>Are serious about building a long-term career in customer service and e-commerce operations.</li></ul><p>Additional training will be provided when needed, but motivation, professionalism, and accountability must come from you.</p><br><br>Additional Information<br><p><u><strong>What’s In It for You</strong></u></p><br><p>This is a full-time opportunity with a base salary of <strong>$250 to $350 per month</strong>, plus performance bonuses for orders completed above the defined target. Each additional qualifying order above the threshold earns an extra bonus.</p><br><p>Working hours are <strong>9:00 AM to 6:00 PM</strong>, including a <strong>two-hour break</strong>.</p><br><p>More importantly, the role offers a clear progression path. Strong performers who consistently meet targets, demonstrate ownership, and support the wider operation can advance into a <strong>Senior Customer Service</strong> or <strong>Head of Customer Service</strong> position.</p><br><p>As the business expands, your responsibilities may grow across our client’s operations in Lebanon and the GCC, as well as the upcoming clothing brand. This creates meaningful exposure to multi-brand customer service, regional e-commerce operations, and team leadership.</p><br><p><u><strong>Ready to Take Ownership?</strong></u></p><br><p>If you’re looking for a role where your communication skills can directly influence customer loyalty, revenue, and business growth, this is your opportunity.</p><br><p>Apply if you have the required e-commerce and Shopify experience, enjoy solving customer problems, and are ready to grow from a front-line customer service professional into a future leader.</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Great customer service does more than answer questions.<br> It builds trust, protects revenue, and turns first-time buyers into loyal customers.<br> Our client is looking for a customer-focused professional in Lebanon who can take ownership of daily customer interactions and order operations across growing e-commerce brands.<br> If you know Shopify, communicate confidently in Arabic, English, and French, and stay composed when things get busy, this could be your path toward a senior customer service leadership role.<br> Why This Opportunity Matters You’ll be at the center of the customer journey, supporting shoppers from their first message through order fulfillment and post-purchase follow-up.<br> Your work will directly influence customer satisfaction, completed orders, product reviews, and repeat business.<br> This is not a role where you simply respond to messages.<br> You’ll help recover cancelled orders, identify upselling opportunities, coordinate with delivery partners, and keep essential customer and order information accurate.<br> Strong performance will be recognized with additional earning potential and a clear path toward greater responsibility.<br> About Our Client Our client operates growing e-commerce brands serving customers in Lebanon, with plans to expand further across the GCC and launch a new clothing brand.<br> The business values reliable people who take ownership, learn quickly, and remain professional under pressure.<br> As the brands grow, high-performing team members will have opportunities to expand their responsibilities across multiple products and markets.<br> What You’ll Own In this role, you will: Manage customer conversations on WhatsApp with professionalism, empathy, and speed.<br> Process customer orders accurately and ensure all required information is complete.<br> Follow up with fulfillment and delivery partners regarding cancelled orders.<br> Speak with customers to understand cancellation reasons and recover orders whenever possible.<br> Maintain accurate customer and order records in shared Google Sheets.<br> Make outbound calls to request product reviews and explore relevant upselling opportunities.<br> Collect customer feedback that helps strengthen trust in the brands and improve the customer experience.<br> Moderate comments on social media advertisements while protecting a professional brand image.<br> Provide dependable administrative support and handle additional virtual assistant tasks as business needs evolve.<br> Your success will be measured by the quality of your customer interactions, the accuracy of your work, your ability to support order targets, and the ownership you bring to daily operations.<br> What’s In It for You This is a full-time opportunity with a base salary of $250 to $350 per month , plus performance bonuses for orders completed above the defined target.<br> Each additional qualifying order above the threshold earns an extra bonus.<br> Working hours are 9:00 AM to 6:00 PM , including a two-hour break .<br> More importantly, the role offers a clear progression path.<br> Strong performers who consistently meet targets, demonstrate ownership, and support the wider operation can advance into a Senior Customer Service or Head of Customer Service position.<br> As the business expands, your responsibilities may grow across our client’s operations in Lebanon and the GCC, as well as the upcoming clothing brand.<br> This creates meaningful exposure to multi-brand customer service, regional e-commerce operations, and team leadership.<br> Ready to Take Ownership?<br> If you’re looking for a role where your communication skills can directly influence customer loyalty, revenue, and business growth, this is your opportunity.<br> Apply if you have the required e-commerce and Shopify experience, enjoy solving customer problems, and are ready to grow from a front-line customer service professional into a future leader.<br> What Makes You Successful You’ll thrive in this role if you are a Lebanese national currently based in Lebanon and a native Arabic speaker with a very good command of both English and French.<br> Previous customer service experience with e-commerce brands in Lebanon is required, including hands-on experience using Shopify.<br> You should also be comfortable working with CRM systems, Microsoft Excel, and Google Sheets.<br> Because phone communication is an important part of the role, you’ll need to be comfortable and confident speaking with customers, requesting reviews, handling objections, and introducing relevant upselling opportunities.<br> You’ll be especially successful if you: Communicate politely and professionally, including during difficult customer interactions.<br> Stay calm, organized, and focused when order volumes or customer demands increase.<br> Show empathy while remaining clear and solution-oriented.<br> Learn new processes quickly and apply feedback.<br> Work with discipline and reliability without needing constant follow-up.<br> Take initiative instead of waiting for every next step to be assigned.<br> Are serious about building a long-term career in customer service and e-commerce operations.<br> Additional training will be provided when needed, but motivation, professionalism, and accountability must come from you.<br></span> </div>

<p>Aspire Software is looking for an Intermediate Software Developer to join our team in Lebanon. Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p><p>Role Overview We're looking for a Full Stack Developer who's equally comfortable maintaining and extending legacy .NET applications as they are building modern React frontends and cloud-native services. You'll work across the full stack from SQL Server stored procedures to PostgreSQL schemas to React components and use AI tools as a natural part of how you work every day. This is a hands-on engineering role with real ownership. You'll collaborate closely with the product and QA teams, contribute to architecture decisions, and help the team navigate the ongoing transition from legacy systems to modern infrastructure.</p><p>What You'll Do</p><ul><li>Maintain, debug, and extend legacy .NET Framework applications and their SQL Server databases</li><li>Build new features in our modern stack: React frontends backed by .NET Core or Node APIs with PostgreSQL</li><li>Design and optimize SQL Server and PostgreSQL schemas, queries, and stored procedures</li><li>Use AI coding tools (GitHub Copilot, Claude, Cursor, or similar) to accelerate development and code review</li><li>Write clean, testable code and participate in code reviews</li><li>Work with QA to ensure quality across both legacy and modern surfaces</li><li>Document technical decisions and contribute to internal knowledge sharing</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Solid experience with nodeJS and typescript/javascript + AI</li><li>Strong SQL Server skills: schema design, stored procedures, query optimization, and migrations</li><li>Comfortable reading, maintaining, and refactoring older codebases without breaking things</li><li>Modern Stack - Production experience with React (hooks, component architecture, state management)</li><li>Familiarity with .NET Core / .NET 6+ or equivalent modern backend frameworks</li><li>PostgreSQL experience: schema design, indexing, query tuning, and ORM usage (Entity Framework or similar)</li><li>Understanding of REST API design and integration patterns</li><li>AI-Assisted Development - Active, daily use of AI coding assistants (GitHub Copilot, Claude, Cursor, or similar)</li><li>Comfortable prompting AI tools effectively for code generation, debugging, refactoring, and documentation</li><li>Able to critically evaluate AI-generated code knowing when to trust it, when to fix it, and when to throw it out</li><li>Uses AI to move faster without sacrificing quality or understanding</li><li>General - Strong problem-solving instincts and attention to detail</li><li>Good communication you can explain technical trade-offs to non-technical stakeholders</li><li>Comfortable working in environments where legacy and modern systems coexist</li><li>Nice to Have - Experience with cloud platforms (Azure, AWS, or GCP)</li><li>Familiarity with DevOps practices: CI/CD pipelines, containerization (Docker), infrastructure as code</li><li>Background in regulated or government-adjacent industries</li><li>Experience with TypeScript</li></ul>

<p><h4>Description</h4> <p>Aspire Software is looking for an AI developer to join our team in Lebanon.</p> <p>Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p> <h4>About the job</h4> <p>We're looking for a mid-level AI product engineer to join the RentWorks Plus team. You'll sit at the intersection of QA, AI automation, and product engineering — designing automated test suites, building intelligent workflows, and creating AI-powered tools that directly shape how our customers experience the product.</p> <h4>What you'll be doing</h4> <ul> <li>Design, build, and maintain automated end-to-end test suites using Playwright</li> <li>Write and maintain BDD-style tests using Cucumber (Gherkin)</li> <li>Build and manage N8N automation workflows for testing pipelines, customer support, sales, and internal ops</li> <li>Maintain an automated quality dashboard with scheduled test runs, health checks, and trend reporting</li> <li>Develop AI-powered features using Claude AI — smart test generation, failure triage, and support agents</li> <li>Evolve the RW+ AI customer support agent and HubSpot integrations</li> <li>Contribute to product features on the React front-end and NestJS back-end</li> <li>Collaborate with product and engineering teams to translate business needs into scalable automated solutions</li> </ul> <h4>Requirements</h4> <ul> <li>3–5 years of software engineering or QA automation experience</li> <li>Hands-on experience with Playwright or similar E2E testing frameworks</li> <li>Experience with Cucumber, Gherkin, or other BDD frameworks</li> <li>Proficiency in Python for scripting and automation</li> <li>Knowledge of Pytest, Jest, or Vitest for test automation</li> <li>Experience with API testing tools: Postman, Supertest, or REST Assured</li> <li>Familiarity with N8N or similar workflow automation tools</li> <li>Experience working with LLM APIs (Claude, OpenAI, or similar)</li> <li>Solid understanding of REST APIs, webhooks, and integration patterns</li> <li>Familiarity with CI/CD pipelines (GitHub Actions, Jenkins) for automated test integration</li> <li>Experience with test reporting tools such as Allure or HTML reporters</li> </ul> <h4>Nice to have</h4> <ul> <li>Experience with React and NestJS</li> <li>Familiarity with HubSpot integrations or CRM automation</li> <li>Experience with prompt engineering and AI agent design</li> <li>Familiarity with Docker, CI/CD, or DevOps basics</li> <li>Background in SaaS or B2B enterprise software</li> </ul> <h4>Bonus: Car rental domain knowledge</h4> <p>Candidates with car rental industry experience are strongly preferred:</p> <ul> <li>Experience building or working with car rental / fleet management software</li> <li>Knowledge of reservations, rental agreements, rate management, CDW/LDW/PAI, ACRISS classification</li> <li>Prior exposure to platforms like RentWorks, Thermeon, or similar RMS solutions</li> <li>Understanding of RevPAD, Direct Bill, or channel management concepts</li> </ul></p><p></p>

<p><h4>Job description</h4> <p>MANE is a 5th generation French family-owned business known for innovation and progress in the world of flavor and fragrance. As sensation enthusiasts, we strive to provide exceptional moments in people’s daily lives through the timeless flavors and fragrances we create. With our passion, creativity, and innovation, “We capture what moves”.</p> <p>The Process Operator I operates production equipment safely and effectively to create flavor batches that meet all health and safety standards. Interacts with production, quality, planning and purchasing, sales, and other internal departments as needed. Key competencies: analytical skills, communication and interpersonal skills, mathematical skills including weights and conversions, and computer skills.</p> <p><strong>Night shift:</strong> 2-3-2 schedule, night shift 6pm-6:30am</p> <h4>Duties and responsibilities:</h4> <ul> <li>Maintain strict adherence to equipment SOPs, GMP standards, food and flavor regulations (kosher), and documentation requirements.</li> <li>Adhere to all safety protocols, including use of engineering controls and personal protective equipment (PPE) to ensure a safe workplace for all employees.</li> <li>Operate production equipment according to product manufacturing instructions to produce high quality product in an efficient and cost-effective manner.</li> <li>Utilize equipment and facility computer programs to effectively maintain process and material data related to manufacturing requirements.</li> <li>Store ingredients in the proper location with the proper closure of partial ingredient to prevent contamination.</li> <li>Assure proper documentation is reported including amounts used, lot numbers, yields, metal detection, etc.</li> <li>Label raw materials, finished goods, and supplies properly.</li> <li>Maintain at least a “Quality Contributor” rating throughout the year as an operator.</li> <li>Actively participate in periodic continuous improvement and training sessions to increase understanding of, and abilities related to, safety, quality, productivity, materials, and equipment operation.</li> <li>Assure proper cleaning of equipment and work area and complete sanitation logs.</li> <li>Other duties as assigned by management.</li> <li>Every employee is expected to participate in education and training about MANE’s environmental commitments and then actively apply this to job-related and job-specific roles and responsibilities.</li> <li>Consistent with MANE’s environmental commitments, employees will engage in awareness and practical training, relevant to job-related and job-specific roles and responsibilities, in order to adhere to applicable environmental policies, procedures, and best practices.</li> </ul> <h4>Education and experience:</h4> <ul> <li>High school diploma or equivalent but not required.</li> <li>Ability to work with PLC/distributive computer controls.</li> <li>Knowledge of basic mathematics, physics, and chemistry.</li> <li>Flavor industry experience desired.</li> <li>Computer literate.</li> </ul> <p>MANE offers industry leading benefits including a generous PTO plan. Additional benefits include paid holidays, annual year-end shutdown, annual and bi-weekly 401(k) contributions, tuition reimbursement, paid parental leave, employee assistance programs, and many more. MANE is known for having a culture that focuses on our employees and their well-being.</p> <p>MANE is an equal opportunity employer.</p> <p><strong>Schedule:</strong> 2-3-2 schedule, night shift 6pm-6:30am.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Aspire Software is looking for a Junior Software Developer to join our team in Lebanon.<br> Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals.<br> By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.<br> Role Overview The Test Analyst delivers a critical role in our success.<br> With a steady flow of development activity on bugs, change requests and new features, the test department must constantly devise and carry out new testing as well as continually regression test to ensure platform stability.<br> The test team makes use of low code and coded automation wherever possible using a combination of scripts and third-party test tools, alongside considering non-functional aspects such as performance, security and accessibility.<br> The Test Analyst will work with a close knit group of experienced Test Analysts and shall apply their knowledge of testing to both new and mature SaaS Products to assure product quality.<br> Note: Manual Testing is required as part of this role.<br> Key Responsibilities Works alongside other team members, carrying out all types of testing activities as required during the software release cycle.<br> Builds and maintains a deep understanding of all IDG products from a user perspective but with technical insight.<br> Undertakes test execution and ensures that all errors are identified and corrected.<br> Creates, executes and maintains a low code and coded automated test suite for product testing purposes.<br> Carries out non-functional tests (i.<br>e. Security/Accessibility/Performance) throughout the testing process, using relevant tools to identify vulnerabilities in the platform(s).<br> Designs and documents test cases and reports.<br> Is analytical with a structured approach to diagnosis and problem solving.<br> Identifies defects, records them, and ensures that they are actioned.<br> Ensures a good level of teamwork, by highlighting problems and issues in good time, proactively suggesting solutions to resolve problems.<br> Takes ownership for completing tasks that may rely on the contribution of other team members.<br> Has the confidence and ability to directly reject incorrect work.<br> Is able to estimate work, from small change requests to larger projects.<br> Organises work effectively and meets deadlines.<br> Makes decisions to prioritise work.<br> Takes ownership of personal development.<br> Skill Level Must Have working knowledge of the concepts of testing processes and methodologies.<br> Have working knowledge of the concepts of the Software Test Life Cycle.<br> Have a proven ability to structure the testing process.<br> Be able to learn IDGateway products in depth.<br> Have knowledge of, or demonstrable interest in languages such as: TypeScript (Highly Desirable), JavaScript, Python Have knowledge of, or demonstrable interest in low code automation and/or coded automation with tools/libraries such as: Playwright (Highly Desirable), Selenium, Ghost Inspector Have experience in communicating with internal stakeholders.<br> Have the ability to organise and judge own work to achieve deadlines.<br> Able to works accurately and demonstrate attention to detail.<br> Have a good standard of written communication.<br> Desirable Knowledge of, or demonstrable interest in security testing tools such as: OWASP ZAP, PortSwigger Burp Knowledge of, or demonstrable interest in performance testing tools such as: K6, JMeter Knowledge of AI tooling and testing techniques: OpenAI, Cursor, Codex, Claude, Any specific AI test tools Candidate Profile Analytical logical thinker.<br> Strong work ethic, organised and focused.<br> Good communications skills, written and verbal.<br> 2-3 years’ experience working as a software tester with knowledge/demonstrable interest in coded automation tooling (ideally Playwright).<br> Acts in support of company values, applying company policies and practises as required.<br> Must hold an ISTQB qualification.<br></span> </div>

<p><h4>Job Description</h4> <p>We are seeking a skilled and passionate pizza chef (Italian pizzaiolo style) to join our culinary team. The ideal candidate will have proven experience preparing authentic, high-quality Italian-style pizzas and a strong understanding of traditional pizza-making techniques.</p> <p>The pizza chef will be responsible for the complete pizza-making process, including dough preparation, fermentation, hand stretching, topping, baking, and finishing. The successful candidate will have excellent technical skills, strong attention to detail, and the ability to consistently produce exceptional pizzas in a fast-paced, premium restaurant environment.</p> <h4>Key Responsibilities:</h4> <ul> <li>Prepare and cook authentic Italian-style pizzas, including Neapolitan, Roman, or other regional styles</li> <li>Mix and ferment fresh pizza dough daily using traditional methods</li> <li>Operate and maintain wood-fired, gas, or stone ovens for optimal pizza cooking</li> <li>Slice, prepare, and store fresh pizza toppings, sauces, and cheeses</li> <li>Monitor oven temperature and cooking times to ensure pizzas are cooked evenly and to specification</li> <li>Ensure food quality, presentation, and portion control standards are consistently met</li> <li>Maintain cleanliness and organization of the pizza station and kitchen area</li> <li>Comply with food safety, hygiene, and sanitation standards</li> <li>Collaborate with kitchen staff and management to refine recipes and contribute to menu development</li> </ul> <h4>Requirements</h4> <ul> <li>Minimum 2–3 years' professional experience as a pizza chef, pizzaiolo, or similar role</li> <li>Proven experience preparing Italian-style pizza in a professional restaurant or pizzeria</li> <li>Strong knowledge of traditional Italian pizza-making techniques</li> <li>Excellent understanding of dough hydration, fermentation, proofing, and temperature control</li> <li>Strong hand-stretching and dough-handling skills</li> <li>Experience working with professional pizza ovens</li> <li>Knowledge of Neapolitan-style pizza is highly desirable</li> <li>Knowledge of Italian ingredients and traditional flavour combinations</li> <li>Strong understanding of food safety and HACCP standards</li> <li>Ability to maintain consistency and quality during high-volume service</li> <li>Strong organisational and time-management skills</li> <li>Excellent attention to detail</li> <li>Ability to work effectively as part of a multicultural kitchen team</li> <li>Professional appearance, positive attitude, and strong work ethic</li> <li>Culinary qualification or formal pizzaiolo training is an advantage</li> </ul> <h4>About the company</h4> <p>SIHAMCO is a strategic partner operating proudly under the General Entertainment Authority (GEA), National Events Center (NEC), Riyadh Season and Jeddah Season since 2019.</p> <p>At SIHAMCO, we don’t just lead Saudi Arabia’s hospitality and entertainment evolution—we create it from the ground up. Since 2008, we’ve been designing, constructing, and operating exceptional experiences that blend local authenticity with global standards. Every destination and concept we launch reflects our commitment to cultural storytelling, creative excellence, and operational precision.</p> <h4>Crafting a homegrown legacy</h4> <p>All brands under SIHAMCO are homegrown Saudi concepts, fully developed in-house—from initial vision and brand identity to concept creation, design, execution and operation. We don’t import ideas; we build them—crafting unforgettable experiences from scratch that resonate deeply with both local and international audiences.</p> <h4>Our signature brands</h4> <p>Every brand under our umbrella proudly reflects the heart and soul of Saudi culture, while achieving international acclaim. With over 25 original homegrown brands, SIHAMCO not only sets—but consistently surpasses—global standards in entertainment, hospitality, F&B, lifestyle, wellness, family & pet entertainment experience. Our signature ventures: The Groves, ZodiaC Cuisine, Little Krazy, LucaLand, LucaPark, The Polar Ice Bar, Milk & Butter Nail Spa, Kooz Karak, Birds of Eden, El Lechazo, Khawaja Yanni, Zama Zulu, Hawanim Groves City, Vida Vera, The Groves Pizzeria and Gem-In-I showcase what it means to innovate locally and shine globally.</p> <p>Our brands are also registered across the GCC and internationally such as the United Kingdom, Egypt, Morocco etc ensuring full legal protection and readiness for global expansion.</p> <h4>We are only getting started!</h4> <p>Several exciting new concepts and brands are currently under development, with launches planned in the coming months. From bold new ideas to thoughtfully crafted experiences, SIHAMCO continues to grow its portfolio with originality, creativity and cultural pride.</p> <h4>People first</h4> <p>Our team is our greatest asset—a dynamic mix of local talent and international expertise, all united by a passion for excellence. We nurture careers, encourage creativity, and build leaders.</p> <h4>Benefits</h4> <p>At SIHAMCO, we believe in rewarding our team with more than just a job—we offer an inspiring work environment and real opportunities for growth. Our benefits include:</p> <ul> <li>Competitive salary packages – aligned with market standards and experience</li> <li>Visa (1 year temp) and flights into the country for non-citizens</li> <li>Accommodation</li> <li>Transportation allowance</li> <li>Career development & internal promotions – grow with us across departments and seasons</li> <li>Creative & collaborative work culture – built on passion, innovation, and attention to detail</li> <li>Exposure to high-end hospitality & entertainment concepts – gain experience in premium F&B and entertainment</li> <li>Experience working on premium events within The Groves, Riyadh Season</li> <li>Cultural diversity – join a team of passionate professionals from around the world</li> </ul> <h4>Join us</h4> <p>Whether you’re an emerging talent or a seasoned professional, SIHAMCO offers a platform to grow, create, and shape history. Each concept we launch is a new chapter in a legacy that belongs to Saudi Arabia and speaks to the world.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are seeking a skilled and passionate Pizza Chef (Italian Pizzaiolo Style) to join our culinary team.<br> The ideal candidate will have proven experience preparing authentic, high-quality Italian-style pizzas and a strong understanding of traditional pizza-making techniques.<br> The Pizza Chef will be responsible for the complete pizza-making process, including dough preparation, fermentation, hand stretching, topping, baking, and finishing .<br> The successful candidate will have excellent technical skills, strong attention to detail, and the ability to consistently produce exceptional pizzas in a fast-paced, premium restaurant environment.<br> Key Responsibilities: Prepare and cook authentic Italian-style pizzas , including Neapolitan, Roman, or other regional styles Mix and ferment fresh pizza dough daily using traditional methods Operate and maintain wood-fired , gas , or stone ovens for optimal pizza cooking Slice, prepare, and store fresh pizza toppings, sauces, and cheeses Monitor oven temperature and cooking times to ensure pizzas are cooked evenly and to specification Ensure food quality, presentation, and portion control standards are consistently met Maintain cleanliness and organization of the pizza station and kitchen area Comply with food safety, hygiene, and sanitation standards Collaborate with kitchen staff and management to refine recipes and contribute to menu development At SIHAMCO, we believe in rewarding our team with more than just a job — we offer an inspiring work environment and real opportunities for growth.<br> Our benefits include: Competitive salary packages – aligned with market standards and experience Visa (1 year temp) &amp; Flights into the country for non-citizens Accommodation Transportation Allowance Career development &amp; Internal promotions – grow with us across departments and seasons Creative &amp; collaborative work culture – built on passion, innovation, and attention to detail Exposure to high-end hospitality &amp; entertainment concepts – gain experience in premium F&amp;B and entertainment Experience working on premium events within The Groves, Riyadh Season Cultural diversity – join a team of passionate professionals from around the world Join Us Whether you’re an emerging talent or a seasoned professional, SIHAMCO offers a platform to grow, create, and shape history.<br> Each concept we launch is a new chapter in a legacy that belongs to Saudi Arabia and speaks to the world.<br> Minimum 2–3 years' professional experience as a Pizza Chef, Pizzaiolo, or similar role.<br> Proven experience preparing Italian-style pizza in a professional restaurant or pizzeria.<br> Strong knowledge of traditional Italian pizza-making techniques.<br> Excellent understanding of dough hydration, fermentation, proofing, and temperature control .<br> Strong hand-stretching and dough-handling skills.<br> Experience working with professional pizza ovens.<br> Knowledge of Neapolitan-style pizza is highly desirable.<br> Knowledge of Italian ingredients and traditional flavour combinations.<br> Strong understanding of food safety and HACCP standards.<br> Ability to maintain consistency and quality during high-volume service.<br> Strong organisational and time-management skills.<br> Excellent attention to detail.<br> Ability to work effectively as part of a multicultural kitchen team.<br> Professional appearance, positive attitude, and strong work ethic.<br> Culinary qualification or formal pizzaiolo training is an advantage.<br> About The Company SIHAMCO is a strategic partner operating proudly under the General Entertainment Authority (GEA), National Events Center (NEC), Riyadh Season and Jeddah Season since 2019.<br> At SIHAMCO, we don’t just lead Saudi Arabia’s hospitality and entertainment evolution—we create it from the ground up.<br> Since 2008, we’ve been designing, constructing, and operating exceptional experiences that blend local authenticity with global standards.<br> Every destination and concept we launch reflects our commitment to cultural storytelling, creative excellence, and operational precision.<br> Crafting a Homegrown Legacy All brands under SIHAMCO are homegrown Saudi concepts, fully developed in-house — from initial vision and brand identity to concept creation, design, execution and operation.<br> We don’t import ideas; we build them — crafting unforgettable experiences from scratch that resonate deeply with both local and international audiences.<br> Our Signature Brands Every brand under our umbrella is proudly reflecting the heart and soul of Saudi culture, while achieving international acclaim.<br> With over 25 original homegrown brands, SIHAMCO not only sets — but consistently surpasses — global standards in Entertainment, Hospitality, F&amp;B, Lifestyle, Wellness, Family &amp; Pet Entertainment Experience.<br> Our signature ventures: The Groves, ZodiaC Cuisine, Little Krazy, LucaLand, LucaPark, The Polar Ice Bar, Milk &amp; Butter Nail Spa, Kooz Karak, Birds of Eden, El Lechazo, Khawaja Yanni, Zama Zulu, Hawanim Groves City, Vida Vera, The Groves Pizzeria and Gem-In-I showcase what it means to innovate locally and shine globally.<br> Our brands are also registered across the GCC and internationally such as the United Kingdom, Egypt, Morocco etc ensuring full legal protection and readiness for global expansion.<br> We Are Only Getting Started!<br> Several exciting new concepts and brands are currently under development, with launches planned in the coming months.<br> From bold new ideas to thoughtfully crafted experiences, SIHAMCO continues to grow its portfolio with originality, creativity and cultural pride.<br> People First Our team is our greatest asset—a dynamic mix of local talent and international expertise, all united by a passion for excellence.<br> We nurture careers, encourage creativity, and build leaders.<br></span> </div>

<p><strong>Org. Setting and Reporting</strong></p><p>UNRWA is a United Nations agency established by the General Assembly in 1949 and is mandated to provide assistance and protection to a population of some 5.8 million registered Palestine refugees. Its mission is to help Palestine refugees in Jordan, Lebanon, Syria, West Bank and the Gaza Strip to achieve their full potential in human development, pending a just solution to their plight. UNRWA's services encompass education, health care, relief and social services, camp infrastructure and improvement, microfinance, and emergency assistance. UNRWA is the largest UN operation in the Middle East with more than 30,000 staff.UNRWA is funded almost entirely by voluntary contributions. If you are looking for a rewarding opportunity to make a tangible difference for one of the most vulnerable communities in the world, UNRWA would like to hear from you.</p><p>The incumbent reports to the assigned Senior TVET Instructor or Deputy Principal of Training Centre</p><p><strong>Responsibilities</strong></p><ul><li>Supports the design and development of learning programmes and curricula including supporting in organizing and conducting occupational and competency analyses within their area of specialization, drafting programme profiles, learning guides and manuals, assessing and integrating new and emerging technologies into the subject specializations, and assisting in integrating career guidance and counselling in the learning programmes.</li><li>Facilitates the delivery of the school-based and work-based learning programmes assigned to them including designing and preparing training venues, identifying and proper utilizing of the facilities and equipment, selecting the trainees, developing inclusive training (lessons) plans, facilitating and managing learning in classrooms, laboratories, workshops, and workplaces, employing adult learning strategies including integrating trainees with disabilities and special learning needs, and mainstreaming Occupational Health and Safety (OSH) and core skills for life and work in the learning delivery.</li><li>Designs student assessments both formative and summative assessments, practice-based and knowledge-based skills tests; Develops assessment sheets, grids and inclusive skills assessment implementation plans including assessment of core skills and Occupational Safety and Health (OSH); Conducts knowledge and practice-based assessments and tests according to the assessment implementation plan.</li><li>Builds linkages with employers, workers, and TVET instructors in their specialisations; Collects and utilises available labour market information (LMI) for their training courses; supports conducting and analysing skills needs and anticipation assessments, employers surveys, trainees and graduate trace studies to identify skills gaps, needs, and mismatches for their learning programmes.</li><li>Applies quality assurance tools and processes across the training cycle of their training courses according to UNRWA TVET Quality Assurance Framework.</li><li>Supports TVET greening and digitalization initiatives and activities; Designs and implements green and digital learning programmes; Integrates green and digital skills into their training courses; Develops and facilitates synchronous and asynchronous training sessions.</li><li>Collaborates with other instructors and staff members in coordinating the teaching and learning process, keeping respectful environment at the Centre, maintaining order and discipline in the Centre, and implementing well-organized co-curricular activities, supporting the design and implementation of the Occupational Health and Safety (OSH) measures and tools and reports on incidents and risks in the Centre.</li><li>Performs such other duties as may be assigned</li></ul><p><strong>Competencies</strong></p><p>UN Core Values of Integrity, Professionalism and Respect for Diversity, and Core Competencies of Communication, Working with People and Drive for Results apply by default.</p><p>Following Instructions and Procedures Relating and Networking Creating and Innovating Applying Technical Expertise Planning and Organizing</p><p><strong>Desired Candidate Profile</strong></p><ul><li>A university degree of four years from an accredited educational institution in an approved course of study with major specialization in the field of subject taught.</li><li>No experience at this entry level of TVET Instructor (Electronics Engineer) - grade 11, is required.</li><li>Applicants are required to mention if they have close relative(s) in UNRWA (mother, father, daughter, son, sister brother), please provide full name(s) and relationship. If applicable, please provide further details below.</li><li>Applicants are required to mention if they are a Palestine refugee. If yes, please provide your Registration Card Number.</li><li>Candidates are required to make a declaration as to whether they have any current or past affiliations with non-governmental organisations, academic institutions, political organisations, military, or have/are engaged in activities or have made any public statements, that could be seen to impact their neutrality, objectivity or independence in the performance of their duties for the UN / UNRWA. Any declaration will not necessarily disqualify candidates from consideration for this post.</li><li>Indicate your current involvement in any outside activities, as it is required. Including but not limited to employment, independent contractor/freelance consultant, board member (corporate, academic, etc), expert group, lobby, public speaking/writing (article, book, blog, social media etc), teaching, conferences, training, press statement, voluntary work, political activity, fundraising/donation for non-UNRWA entity, running for public office, role in political party or orgs, owning business, work for gov./NGO/private company/charity, UNRWA partner/vendor, full/part-time, paid or not. A yes answer doesn t necessarily lead to exclusion from future work at UNRWA, yet misrepresentation in providing accurate/complete info can lead to disqualification/termination of appointment, if hired.</li><li>English and Arabic are required.</li></ul>