Operation Specialist Jobs in Lebanon

Job Duties: <br>- Prepare orders and deliver to delivery and reception supervisor every morning and sometimes afternoon in case any truck comes early <br>- Follow up the cleanliness of the warehouse daily <br>- Prepare list of items needed to warehouse in order to have full quantities to avoid any missing products needed to preparation <br>- Checkup dates of products needed to be loaded by FIFO <br>- Prepare Cash van inventory every 2 weeks for four drivers <br>- Prepare Near expiry and surplus drivers inventory weekly and send it by mail to accounting department <br>- Prepare Local inventory by counting all items existing in the warehouse monthly in the low season and yearly at the end of each year <br>- Received returns from warehouse keeper and distribute to the right place <br>- Check goods needed to be repaired with changing boxes and cartons <br>- Fix boxes and repair offers to be able to be sent to market <br>- Follow up damaged products from porters and check if we can fix <br> <br> <br>Qualifications: <br>* Minimum 2 years' experience in similar position <br>* Basic Computer skills <br> <br>Location: Zouk Mosbeh <br> <br>Work Schedule: Monday till Friday - 7:00 AM till 17:00 PM

MAIN DUTIES AND RESPONSIBILITIES: <br>• Supervise daily site activities related to CCTV, access control, alarm, intercom, networking, structured cabling, and other ELV systems. <br>• Lead and distribute daily tasks among technicians and subcontractors according to the approved work plan. <br>• Ensure that installations comply with approved drawings, BOQ, technical specifications, and company standards. <br>• Review site layouts, shop drawings, cable schedules, network diagrams, and system requirements before execution. <br>• Supervise cable pulling, termination, labeling, testing, device installation, rack arrangement, and network connections. <br>• Configure and troubleshoot IP cameras, NVRs, switches, routers, access points, access control panels, intercoms, and alarm systems. <br>• Assign IP addresses and ensure proper network connectivity, device communication, and remote access. <br>• Coordinate with Project Coordinator, technical team, clients, suppliers, warehouse, and other site contractors. <br>• Submit and follow up on material requests and report missing, damaged, or incorrect materials. <br>• Monitor technicians’ performance, work quality, productivity, attendance, and compliance with safety procedures. <br>• Conduct site inspections and identify installation issues, technical obstacles, and required corrective actions. <br>• Prepare daily site reports, completed-work records, testing results, material usage reports, and progress updates. <br>• Coordinate testing, commissioning, system integration, client demonstrations, and final handover activities. <br>• Ensure that all cables, devices, racks, and system components are properly installed, labeled, tested, and documented. <br>• Maintain updated records of device IP addresses, passwords, configurations, serial numbers, and network connections. <br>• Provide technical guidance and on-site training to technicians when required. <br>• Ensure that tools, testing equipment, and company assets are properly used and maintained. <br>• Support preventive and corrective maintenance activities for installed ELV systems. <br>• Ensure that all pending remarks, testing records, as-built drawings, and handover requirements are completed before project closure. <br>REGULATORY REQUIREMENTS, EDUCATION, EXPERIENCE, AND SKILLS: <br>• Bachelor’s degree or technical diploma in Information Technology, Computer Engineering, Networking, Telecommunications, Electronics, or a related field. <br>• Minimum of 3 years of practical experience in ELV system installation, supervision, configuration, and troubleshooting. <br>• Strong IT and networking background, including TCP/IP, subnetting, IP addressing, switches, routers, VLANs, Wi-Fi, and remote access. <br>• Good technical knowledge of CCTV, NVRs, access control, intrusion alarm, fire alarm, intercom, structured cabling, and related systems. <br>• Ability to read ELV drawings, layouts, network diagrams, BOQ, datasheets, and technical manuals. <br>• Practical experience with cable termination, testing equipment, racks, patch panels, fiber optics, and network cabling is preferred. <br>• Strong leadership and ability to supervise technicians, subcontractors, and daily site activities. <br>• Good coordination, reporting, communication, troubleshooting, and problem-solving skills. <br>• Ability to manage multiple tasks, prioritize site activities, and meet project deadlines. <br>• Good knowledge of Microsoft Office; ERP/Odoo experience is an advantage. <br>• Strong attention to detail and the ability to work under pressure and at different project sites. <br>• Fluency in Arabic and good command of English; French is an advantage

1. Company Description <br>Twellium Industrial Company Limited entered the Ghanaian beverage market in 2013, starting with products such as Rush Energy Drink and Verna Mineral Water. The company has since expanded to produce over sixty different beverage brands and flavors, including malt-based drinks and carbonated soft drinks, all made in Ghana and designed to be affordable. Twellium also produces McBerry biscuits and cakes, featuring a diverse range of products prepared under strict health and safety measures. The company is renowned for its commitment to quality and excellence, with a strong lineup of market-leading brands enjoyed by consumers across the region. <br> <br>2. Job Purpose <br>The Internal Auditor is responsible for assisting in the execution of internal audits, evaluating the effectiveness of internal controls, and supporting the assessment of risks and compliance within the organization. This role provides an excellent opportunity for individuals to develop their auditing skills while gaining exposure to various aspects of the organization's financial and operational processes. <br> <br>3. Qualifications & Experience <br>• Bachelor’s degree in Accounting, Finance, Business Administration, or a related field. <br>• 5+ years of audit experience, preferably in FMCG/manufacturing. <br>• Knowledge of basic auditing concepts, accounting principles, and internal control processes. <br>• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint); familiarity with Dolphin/ERP is a plus. <br>• Strong attention to detail with good analytical and problem-solving abilities. <br>• Excellent written and verbal communication skills. <br>• Ability to work effectively as part of a team, as well as independently with minimal supervision. <br>• Willingness to learn and develop auditing skills in a dynamic environment. <br> <br>4. Duties & Responsibilities: <br>• Support the documentation and follow-up process to ensure corrective actions are implemented based on audit findings. <br>• Reviewing & approving medical invoices to ensure compliance with company policies <br>• Performing periodic inventory counting procedures and reconciling results with system-generated inventory records. <br>• Performing monthly reconciliations of suppliers’ balances and investigating variances. <br>• Reviewing raw materials suppliers’ transactions and invoices to verify that agreed prices applied & no stock variance. <br>• Monitoring procurement department transactions to make sure all purchases are approved as per purchase order. <br>• Authorizing purchases after reviewing proformas procured from different suppliers. <br>• Reconciling transfers between branches to ensure inter company records are matching. <br>• Audit & monitoring of tax accounting department to ensure compliance with government standards & accuracy of records. <br>• Audit of transport department to ensure all fuel & spare parts purchase expenditures are in compliance with internal controls. <br>• Audit & monitoring of logistics & shipping department to ensure all import & export shipments are processed on timely basis & managing communications with clearance agents. <br>• Auditing HR department to ensure payroll & overtime transactions are properly supported & in compliance with company’s internal policies (in the absence of HR auditor). <br>• Yearly review of all accounts & auditing financial statements prepared by external auditor to ensure accuracy of figures & completeness of related supporting documents. <br>• Monthly review of company’s phone bills to ensure compliance with company’s internal policies. <br>• Providing guidance to accounting department employees on taxations matters

Key Responsibilities: <br> <br>Visit assigned customers and outlets according to the sales route and schedule. <br> <br>Present, promote, and sell company products to existing and potential customers. <br> <br>Achieve monthly and annual sales targets and distribution objectives. <br> <br>Develop and maintain strong relationships with retailers, wholesalers, and other customers. <br> <br>Identify new sales opportunities and acquire new customers. <br> <br>Take customer orders and follow up on deliveries and outstanding orders. <br> <br>Ensure products are properly displayed, priced, and available on shelves. <br> <br>Monitor stock levels and coordinate replenishment when required. <br> <br>Implement promotions, discounts, and merchandising activities according to company guidelines. <br> <br>Monitor competitors' products, prices, promotions, and market activities. <br> <br>Collect market and customer feedback and report relevant information to the Sales Supervisor or Manager. <br> <br>Follow up on customer payments and outstanding balances where applicable. <br> <br>Prepare daily/weekly sales reports and maintain accurate customer records. <br> <br>Handle customer complaints and coordinate with relevant departments to resolve issues. <br> <br>Ensure compliance with company sales policies, procedures, and reporting requirements. <br> <br>Requirements: <br> <br>Diploma or bachelor's degree in Business Administration, Marketing, Sales, or a related field is an advantage. <br> <br>Previous experience in FMCG sales, field sales, retail, or distribution is preferred. <br> <br>Strong communication, negotiation, and interpersonal skills. <br> <br>Customer-focused and target-oriented mindset. <br> <br>Ability to work independently and manage a daily field route. <br> <br>Good knowledge of the local retail/FMCG market. <br> <br>Basic computer and reporting skills

Job Title: Telesales Representative (No Experience Needed) <br>Location: Sin El Fil – Beirut – Lebanon <br>Job Type: Full-time <br>Company: The Kode App . <br>About Us: <br>The Kode is a dynamic and growing company committed to delivering exceptional products/services to our customers. We value innovation, dedication, and a positive work environment. We are looking for motivated individuals to join our telesales team, even if you have no prior experience! <br>Job Description: <br>As a Telesales Representative, you will be responsible for reaching out to potential customers via phone to promote our products/services. <br>This role is ideal for individuals who are eager to learn and develop their sales skills in a supportive and growth-oriented environment. <br>Key Responsibilities: <br>• Make outbound calls to prospective customers. <br>• Present and promote products/services to new and existing customers. <br>• Follow up on leads and close sales. <br>• Achieve and exceed sales targets. <br>• Provide excellent customer service by addressing customer inquiries and resolving issues. <br>Requirements: <br>• No prior experience is required; we provide comprehensive training. <br>• Strong communication and interpersonal skills. <br>• A positive attitude and a willingness to learn. <br>• Ability to work in a fast-paced environment. <br>• Basic computer skills. <br>• Ability to work independently and as part of a team. <br>Benefits: <br>• Comprehensive training and ongoing support. <br>• Opportunities for career growth and advancement. <br>• A positive and inclusive work environment

We are looking for an experienced Tax Manager to join our Beirut office and manage tax assignments for both Lebanon and UAE/Dubai-based clients. <br> <br>Key Responsibilities <br>Manage Lebanon and UAE tax compliance and advisory assignments. <br>Manage UAE Corporate Tax and VAT matters and FTA-related requirements. <br> <br>Prepare and review tax returns, calculations, registrations, and supporting documentation. <br>Handle tax audits, assessments, objections, and correspondence with relevant authorities. <br>Monitor changes in Lebanese and UAE tax legislation and advise clients accordingly. <br>Review clients' tax positions and identify potential risks and opportunities. <br>Manage and maintain strong relationships with clients. <br>Supervise and review the work of junior tax team members. <br>Coordinate with accounting and audit teams on tax-related matters. <br>Manage multiple assignments and ensure timely completion and high-quality deliverables. <br>Requirements <br>5+ years of relevant tax experience. <br>Strong experience in Lebanese taxation and UAE Corporate Tax & VAT. <br>Experience dealing with tax authorities in Lebanon and/or the UAE. <br>Experience in an accounting, audit, tax consultancy, or professional services firm. <br>Strong analytical and problem-solving skills. <br>Excellent client-management and communication skills. <br>Strong knowledge of Microsoft Excel and accounting/tax software. <br>English; Arabic is required. <br>ACCA, CPA, CA, CTA, or equivalent qualification is an advantage. <br>UAE tax certification or practical UAE tax experience is a strong advantage

Tasks & Duties: <br>-Studying scientific and legal documents. <br>-Gathering, evaluating, organizing, managing and collating information in a variety of formats. <br>-Ensuring compliance with the regulations set by the MOH and OPL. <br>-Maintaining familiarity with company product ranges. <br>-Planning, undertaking and overseeing product trials and regulatory inspections. <br>-Keeping up-to-date with changes in regulatory legislation and guidelines <br>-Maintain contact with regulatory authorities and principals. <br>-Identify relevant guidance documents, international standards or consensus standards and provide interpretive assistance. <br>-Maintain current knowledge base of existing and emerging regulations, standards, or guidance documents. <br>-Be aware of pricing laws and changes in Lebanon and country of origins. Prepare price analysis before any submission and provide it to the pricing committee in order to decide if the project is to be maintained or not. <br>-Initiate and follow up on external audits and assure continued compliance. <br>-Approve promotional and technical literature for regulatory compliance. <br>-Conduct quality audits <br>EDUCATIONAL BACKGROUND: <br>•Bachelor degree in Pharmacy or Business administration <br>•Regulatory Affairs Certification is a plus. <br>Experience <br>•Minimum of one year experience that is directly related to the duties and responsibilities specified <br>Skills & Knowledge: <br>-Have excellent management skills. <br>-Is a decision maker. <br>-Have excellent computer skills. <br>-Have good communication skills. <br>-Pay attention to details

Job Description: Personal Assistant (PA) <br>Location: Beirut <br>Contract Type: Full-time <br>Languages Required: Fluent French and English (written and spoken) <br>Availability: Immediate or as agreed <br>Key Responsibilities <br>• Administrative Management: <br>o Organize professional and personal schedules. <br>o Plan and coordinate meetings, appointments, and events. <br>o Manage correspondence (emails, letters). <br>• Travel and Logistics: <br>o Arrange travel (flight, hotel, transportation bookings). <br>o Prepare detailed itineraries and manage visa applications if necessary. <br>• Personal Support: <br>o Coordinate with service providers and other collaborators. <br>o Handle personal purchases and specific family requests. <br>• Project Management: <br>o Supervise ad hoc projects (e.g., event planning, relocations). <br>o Communicate and follow up on priorities with stakeholders. <br>• Confidentiality and Discretion: <br>o Maintain a high level of confidentiality at all times. <br>Candidate Profile <br>• Experience: Minimum of 5 years as a Personal Assistant supporting high-level executives. <br>• Languages: Excellent command of French and English. Knowledge of additional languages is a plus. <br>• Skills: <br>o Impeccable organizational skills and ability to prioritize tasks. <br>o Strong interpersonal and communication skills. <br>o Proactive and quick problem-solving abilities. <br>o Flexibility and adaptability in a demanding environment. <br>• Tools: Proficiency in office tools (MS Office, Google Suite). <br>Conditions <br>• Position based in Beirut. <br>• Occasional travel to Dubai or other destinations. <br> <br>Salary range : $3000 – $3800

Job Description: Human Resources Assistant <br>Department: Human Resources <br>Reports To: HR Officer / HR Manager <br>Location: Keserwan Lebanon <br> <br>Job Purpose <br>To provide administrative and operational support to the Human Resources department by assisting with recruitment, employee records, onboarding, training coordination, and general HR administration while ensuring compliance with company policies and applicable labour regulations. <br> <br>Key Responsibilities <br>• Assist with recruitment activities, including scheduling interviews and communicating with candidates. <br>• Support new employee onboarding and induction processes. <br>• Maintain accurate employee records and HR documentation. <br>• Assist with attendance, leave, and personnel file administration. <br>• Prepare HR letters, contracts, and other employment documents. <br>• Coordinate employee training sessions and maintain training records. <br>• Support payroll by collecting and verifying employee information. <br>• Respond to routine employee HR enquiries. <br>• Ensure confidentiality of employee information at all times. <br>• Perform general administrative duties and provide support to the HR team as required. <br> <br>Qualifications <br>• Bachelor's degree in Human Resources, Business Administration, or a related field. <br>• 1-3 years previous HR experience. <br> <br>Skills & Competencies <br>• Basic understanding of HR principles and employment practices. <br>• Good organizational and time management skills. <br>• Strong verbal and written communication skills (English in addition to Arabic). <br>• Proficiency in Microsoft Office (Word, Excel, Outlook). <br>• High level of accuracy and attention to detail. <br>• Ability to maintain confidentiality and work effectively within a team

We are an established Odoo ERP implementation partner delivering business-critical ERP projects across multiple industries. <br>We are hiring a Project Manager to own end-to-end delivery governance of Odoo ERP projects. <br> <br>Key Responsibilities <br>- Lead projects from planning through successful delivery. <br>- Define project scope, objectives, timelines, budgets, and resource plans. <br>- Develop and maintain project schedules, milestones, and delivery plans. <br>- Coordinate Business Analysts, Functional Consultants, Developers, and Technical Leads. <br>- Monitor project progress, risks, issues, dependencies, and overall performance. <br>- Manage scope changes and assess their impact on timeline, budget, and resources. <br>- Act as the primary point of contact for clients, ensuring clear communication and stakeholder alignment. <br>- Resolve project challenges, resource conflicts, and delivery roadblocks. <br>- Ensure deliverables meet quality standards and client expectations. <br>- Oversee UAT, go-live activities, and project handover to the support team. <br>- Maintain accurate project documentation, status reports, and lessons learned. <br>- Contribute to improving project management processes, tools, and best practices. <br> <br>Required Qualifications <br>- 3+ years of project management experience in ERP or software implementation. <br>- Experience managing ERP projects (Odoo is a plus). <br>- Strong knowledge of project planning, scope, budgets, and delivery. <br>- Experience with Agile and Waterfall methodologies. <br>- Ability to coordinate cross-functional teams and manage client relationships. <br>- Excellent communication, organization, and problem-solving skills. <br>- Bachelor's degree in Business, MIS, Engineering, or a related field

Job Description <br>Reports to Owner <br>Position purpose <br>The Executive Assistant to the Owner provides high-level administrative, operational, and personal support. The position serves as a central point of coordination for the Owner’s priorities, supports the assessment of new business opportunities, and ensures timely follow-up with internal and external stakeholders. The role requires discretion, independent judgment, and the ability to work effectively in a changing business environment. <br>Key responsibilities <br>Executive support and coordination <br>• Manage the Owner’s calendar, meetings, appointments, correspondence, and travel arrangements; prepare agendas, briefing notes, and supporting documents. <br>• Attend meetings when requested, record key decisions and action points, and follow through with responsible parties to ensure agreed deadlines are met. <br>• Prioritize incoming requests and communications, respond or escalate as appropriate, and provide the Owner with accurate, concise status updates. <br>• Maintain organized and secure business records, contact lists, schedules, and confidential documents. <br>Business development and expansion <br>• Conduct preliminary research on potential countries and markets, including customer demand, competition, operating conditions, and commercial opportunities; present findings and recommendations for the Owner’s consideration. <br>• Identify prospective customers, suppliers, and partners; coordinate introductions, meetings, and ongoing communication. <br>• Assist in preparing business plans, feasibility summaries, presentations, and project updates in collaboration with relevant internal teams and external advisers. <br>• Monitor the progress of expansion initiatives and new ventures, track milestones and dependencies, and raise risks or delays promptly. <br>Stakeholder follow-up <br>• Serve as a professional liaison with customers, suppliers, business partners, and internal departments on matters delegated by the Owner. <br>• Follow up on quotations, proposals, commitments, documentation, and deliverables; ensure stakeholders receive timely and accurate updates. <br>• Draft clear, polished emails and other communications appropriate to each audience. <br>Personal and family support <br>• Coordinate selected personal and family appointments, travel, bookings, service providers, and administrative matters as requested by the Owner. <br>• Handle all personal and family information with the highest level of confidentiality, sensitivity, and professional judgment. <br>Qualifications and competencies <br>• Proven experience as an Executive Assistant, Personal Assistant, or in a comparable role supporting a business owner or senior executive. <br>• Excellent written and verbal communication skills and the ability to represent the Owner professionally with varied stakeholders. <br>• Strong organizational, research, analytical, and follow-up skills, with the ability to manage multiple priorities and meet deadlines. <br>• Maturity, confidence, initiative, sound judgment, and a high degree of discretion and integrity. <br>• Proficiency in Microsoft Office, digital calendars, and document and task management tools. <br>• Ability to work independently while coordinating effectively with colleagues and external parties. <br>Travel and working arrangements <br>The position requires willingness to travel as business needs arise and flexibility in working hours. The Owner may occasionally require support by phone outside regular working hours, including weekends, for time-sensitive matters. Travel frequency and availability expectations will be agreed during the hiring process

Main Purpose of the Job <br>The Factory Manufacturing Excellence Manager supports the factory leadership Team to achieve World-Class Manufacturing Excellence by leveraging Manufacturing practices to improve business results in a continuous and sustainable manner. <br>The Factory Manufacturing Excellence Manager consistently drives the implementation of NCE and standards across the factory leading and ensuring the alignment with NCE initiatives with the zone. <br>Key Outputs <br>Strategic plan development and management in the Factory: <br>- Ensures the right cascading of priorities and measures from the Market to the factory. <br>- Defines and embeds NCE projects and initiatives into the Factory objectives and align Factory Leadership Team towards the plan <br>- Establishes Factory governance to ensure that NCE implementation contributes to deliver business results. <br>- Drive effective factory governance (simple) <br>- Prioritize the improvement efforts based on loss analysis <br>- Owns as drives the factory capacity plan for the next 5 years with the best cost and service level. <br>Improvement in overall competence, Leading to empowered and autonomous and engaged people: <br>- Facilitates the FLT to support the factory to achieve their business goals by applying NCE Methodologies. <br>- Facilitates to translate the Market priorities and function priorities into the Factory OMP. <br>- Supports Factory competency building plan that ensures NCE is developing autonomy at all levels of the organization. <br>- Stewards, trains, supports, and coaches the Factory Leadership Team and Local Leadership Teams in Manufacturing competencies (e.g.GA, FI, LVS, AM) and applicable manufacturing standards. <br>- Develops competency of Local Leadership Teams and Factory Leadership Teams, supporting them to apply methodologies to improve and sustain results (e.g. all NCE methodologies, Value Added Activities, Workload studies, etc.). <br>- Supports the sustained competencies in Manufacturing Excellence for the factory <br>Improvement in Manufacturing Excellence results: <br>- Promotes and supports cross-fertilization of Manufacturing best practices, knowledge, standards, and improvements across the factories. <br>- Ensures an overall understanding of the different NCE methodologies (pillars) within the Factory Leadership Team, functions and how they integrate through the NCE implementation plan avoiding silo working. <br>- Conducts specific projects to support results improvement around priorities established by the Factory. <br>- Provides hands-on support to the Local Leadership Teams and Local Operating Teams to accelerate improvement of results (coach by doing with the factory). <br>- Ensures effectiveness of NCE implementation (business results). <br>- Drives pragmatic application of methodologies and tools focusing on delivering results <br>- Understands and ensures together with Factory Cost controller an overall competence of Costing Standards for Manufacturing. <br>- Links with Market Excellence manager within a Market/Category to drive NCE in manufacturing <br>Critical Experiences <br>-Factory experience (4 years +), preferable acting as Production/Maintenance Manager or Manufacturing Analyst. <br>-Strong Practical experience in leading and coaching NCE in manufacturing competencies. <br>-Successfully led and developed cross-functional teams. <br>-Experience of program management

We are looking for a QC Officer to safeguard product quality across the production cycle from incoming raw materials to finished goods. The ideal candidate is meticulous, hands-on, comfortable in both lab and production floor settings. <br> <br>Responsibilities: <br>-Test and verify incoming raw materials, ingredients, and packaging materials against InnoBev quality manual requirements. <br>-Conduct routine in-process testing during production <br>-Perform raw/treated water analysis and CO2 analysis checks. <br>-Carry out microbiological testing on incoming ingredients, raw materials, syrup, and finished goods per the quality plan. <br>-Coordinate with production on cleaning and sanitation of machinery, verifying results visually and through lab testing <br>-Document test results accurately and report non-conformances to the QC Manager <br>-Take appropriate corrective action on non-conforming results, escalating to the QC Manager when needed. <br>-Report shortages of lab chemicals or equipment in a timely manner. <br> <br>Qualifications: <br>-Bachelor' Degree in Food Science, Chemistry, Microbiology, or a related field. <br>-0–2 years of QC experience in food & beverage or FMCG manufacturing preferred <br>-Working knowledge of lab testing procedures and food safety/quality standards <br>-Strong attention to detail <br>-Comfortable working shifts/production hours as required by the plant schedule

<p>The job in short As a Senior Business Analyst in Services, your goal is to define the essential requirements to enable our customers to achieve their objectives and realize their customer experience vision. You work closely with both our customers and development/SCRUM teams. You are the customer s proxy product owner for a project and guide the team in making the right choices to maximize project and customer success. Our clients and implementation partners see you as a trusted consultant. You analyze, capture and prioritize customer requirements for new customer experience initiatives. You identify product improvements and harvestable features. You define and actively improve best practices in your day-to-day work. You provide guidance to clients on the best usage of our product as well as customization. Where customisation might be necessary you also work with Backbase R&amp;D colleagues to explore all out-of-the-box product options and where product cannot be used you recommend enhancements to the product. On the customer side, you are managing expectations and helping them translate their vision into a sound project backlog. You are seen as an expert by clients. You lead engaging workshops with our customers to identify all functional requirements needed. You actively contribute to the BA Chapter/Guild. You also provide some amount of mentoring to Junior Business Analysts. Meet the job You work closely with both our customers and the Backbase UX design and development teams. You are the product owner for a project and guide the team in making the right choices to maximize success for the project and the customer. Our customers and implementation partners see you as a trusted consultant. Together we work to successfully deliver our enterprise solution and achieve our customers goals. With the multi-disciplinary and internationally diverse teams at Backbase, you will analyze, capture, and prioritize customer requirements for new customer experience initiatives. You perform business process gap analysis and write user stories. Every project has its own set of unique challenges that must be overcome and it s up to you to think quickly and provide solutions that work for everyone. On the customer side, you will manage expectations and help them translate their vision into a sound project backlog. Due to some customers not working Agile, you will need knowledge of Agile development methodologies and be able to organize engaging workshops with customers to identify all of the technical requirements needed.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>You hold a university degree (preferable business or IT related);</li><li>You have 7+ years working experience as a Business Analyst in the field</li><li>You have experience working on lending products such as commercial, corporate or construction loans</li><li>You have excellent communication skills in English and you feel comfortable interacting with stakeholders within Backbase and potential customers and various level;</li><li>You are able to showcase good analytical and evaluative skills, and can translate customer pain points into detailed product requirements;</li><li>Organizational and cultural sensitivity comes naturally to you;</li><li>You are able to execute product gap analysis based on gathered requirements to maximize project and customer success;</li><li>You know your way around requirements management, process modeling and development methodologies.</li></ul>

Job Description: <br> <br>A. Understand each client's business <br>- Meet clients to understand their operational processes. <br>- Identify problems and determine how the software can solve them. <br> <br>B. Configure and adapt ERP systems <br>- Configure accounting modules and workflows according to client requirements. <br>- Modify settings, reports, fields, approval processes, and business rules. <br>- Coordinate with developers when advanced coding or integrations are required. <br>- Work with Odoo, Zoho, NetSuite, and the company's AI solution, depending on the projects assigned. <br> <br>C. Train and support clients <br>- Deliver practical training end users. <br>- Prepare user guides and explain system features in simple business language. <br>- Troubleshoot functional issues and help users adopt the software. <br> <br>D. Coordinate AI and software development <br>- Translate client requirements into clear technical specifications. <br>- Test new features and verify that they meet business requirements. <br>- Work with developers to improve AI-powered accounting processes and integrations <br>- Gather client feedback and identify opportunities to improve the product. <br> <br> <br>Requirements: <br> <br>Education: MIS, Computer Science, Information Technology, Software Engineering, <br> <br>Technical background: ERP systems, software configuration, databases, APIs, integrations, or business applications <br> <br>Strong numerical reasoning, calculations, analytical thinking, and attention to detail <br> <br>Client communication: Ability to understand business needs and explain technical concepts to nontechnical users <br> <br>Ability to teach users, conduct software demonstrations, & preparing training materials <br> <br>Preferred experience in Odoo, Zoho, NetSuite, or another ERP/accounting platform <br> <br>Ability/Willing to Travel on company missions

Job Description: <br> <br>A. Understand each client's business <br>- Meet clients to understand their operational processes. <br>- Identify problems and determine how the software can solve them. <br> <br>B. Configure and adapt ERP systems <br>- Configure accounting modules and workflows according to client requirements. <br>- Modify settings, reports, fields, approval processes, and business rules. <br>- Coordinate with developers when advanced coding or integrations are required. <br>- Work with Odoo, Zoho, NetSuite, and the company's AI solution, depending on the projects assigned. <br> <br>C. Train and support clients <br>- Deliver practical training end users. <br>- Prepare user guides and explain system features in simple business language. <br>- Troubleshoot functional issues and help users adopt the software. <br> <br>D. Coordinate AI and software development <br>- Translate client requirements into clear technical specifications. <br>- Test new features and verify that they meet business requirements. <br>- Work with developers to improve AI-powered accounting processes and integrations <br>- Gather client feedback and identify opportunities to improve the product. <br> <br> <br>Requirements: <br> <br>Education: MIS, Computer Science, Information Technology, Software Engineering, <br> <br>Technical background: ERP systems, software configuration, databases, APIs, integrations, or business applications <br> <br>Strong numerical reasoning, calculations, analytical thinking, and attention to detail <br> <br>Client communication: Ability to understand business needs and explain technical concepts to nontechnical users <br> <br>Ability to teach users, conduct software demonstrations, & preparing training materials <br> <br>Preferred experience in Odoo, Zoho, NetSuite, or another ERP/accounting platform <br> <br>Ability/Willing to Travel on company missions

Responsibilities: <br>• Develop testing processes and validation of new designs. <br>• Perform engineering calculations to support design work. <br>• Create and review technical drawings, plans and specifications using computer software. <br>• Perform detailed reports and documentation to track project development and design process. <br>• Ensure project timeline is met and project stays within budget. <br>• Measure the performance of mechanical components, devices and engines. <br>• Liaise with suppliers. <br>• Provide technical advice. <br>• Analyse and interpret data. <br>• Perform a full lifecycle product development (design, develop, test prototypes, manufacture and implement). <br>• Evaluate final product’s overall performance, reliability, appearance, function, security and safety. <br>• Alter and modify design to meet requirements and to eliminate malfunctions. <br>• Design systems and components that meet needs and requirements. <br>• Analyse problems or deficiencies and developing solutions to resolve them. <br>• Conduct experiments and evaluations to improve and innovate product designs. <br>• Identify, formulate and produce effective solutions to emerging problems. <br>• Prepare product reports and documentation. <br> <br>Requirements: <br>• Mechanical Engineering degree or related field. <br>• 3-5 years of experience working in engineering. <br>• Good knowledge in standards and codes. <br>• Outstanding IT skills (AutoCAD, Inventor, Revit MEP, Office). <br>• Experience in design: water supply, drainage, firefighting and HVAC. <br>• Ability to apply advanced mathematical principles and statistics. <br>• Fluent in English. <br>• Strong project management and organizational skills. <br>• Problem solving and decision making skills. <br>• Ability to communicate technical knowledge in a clear and understandable manner. <br>• Ability to handle confidential information in a professional manner

<p>Manage employee medical insurance servicing, including complex claims, policy administration, and renewals. Act as a key contact for clients and insurers, resolving escalations and ensuring accurate, timely service in line with policy terms and applicable requirements. Key Responsibilities Manage complex medical claims and follow up on escalated, delayed, or disputed cases. Review policy terms, coverage limits, and exclusions to clarify claims-related issues. Coordinate with insurers to resolve discrepancies and obtain clear explanations of claim decisions. Oversee policy administration, including member additions, deletions, and coverage amendments. Coordinate renewals, gather required information, and follow up on quotations and documentation. Maintain strong client relationships and address policy and claims-related enquiries. Monitor claims trends and outstanding cases, preparing reports for clients and management. Ensure accurate records and adherence to applicable regulations and internal procedures. Guide junior colleagues on complex cases and support improvements to servicing processes.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s Degree in Insurance, Business Administration, Communications, or a related field. 5+ years of experience in medical insurance or related fields. Strong experience in policy management, renewals, and claims. Good knowledge of medical insurance, claims processes, and applicable regulations. Excellent command of English, French, and Arabic. Strong client relationship management, coordination, and problem-solving skills. Ability to handle complex cases, prioritize workloads, and support junior team members.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>STS is a growing stocklot trading business in Lebanon, offering brand-new home furniture at attractive wholesale prices.</p><p>We are looking for a hands-on experienced Wholesale Sales Executive to develop our B2B customer base across Lebanon, with an initial focus on Beirut, Mount Lebanon and South Lebanon.</p><p>This is a field-sales role for someone who enjoys being in the market, meeting customers, opening new accounts and closing deals.</p><p>What You’ll Do</p><p>• Build and manage a strong B2B pipeline of furniture galleries and home furnishing stores across Beirut, Mount Lebanon, and the South (Saida, Tyre, Nabatieh)</p><p>• Make 15–20 client visits and calls per week; host buyers at our Beirut warehouse</p><p>• Negotiate and close wholesale deals within company pricing; collect payments</p><p>• Coordinate deliveries with our warehouse team</p><p>• Report weekly on pipeline, sales, and market feedback</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>What we're looking for</p><p>• A minimum of 5 years’ experience of B2B sales experience in furniture, home furnishings, or wholesale trade in Lebanon</p><p>• Existing relationships with furniture retailers are a strong plus</p><p>• Hunter mentality, comfortable with cold calling and door-to-door prospecting</p><p>• Own car and willingness to travel weekly to South Lebanon</p><p>• Native Arabic, working English; fluent with WhatsApp Business and Excel</p><p>• Trustworthy with cash collections and disciplined in reporting</p><p>What we offer</p><p>• Competitive base salary (USD) + commission on collected sales</p></div>

We are looking for an experienced and detail-oriented Data Analyst to join our team in Dora. The successful candidate will be responsible for analyzing business data, preparing reports, identifying trends, and providing actionable insights to support better decision-making across the company. <br> <br>Key Responsibilities <br>Collect, clean, validate, and analyze data from various sources. <br>Prepare accurate and timely reports, dashboards, and performance analyses. <br>Identify trends, patterns, and opportunities through data analysis. <br>Monitor key performance indicators (KPIs) and provide regular updates to management. <br>Work closely with different departments to understand their data and reporting needs. <br>Translate business requirements into meaningful analytical reports and insights. <br>Ensure data accuracy, consistency, and integrity. <br>Automate and improve existing reporting and data-analysis processes. <br>Present findings and recommendations clearly to both technical and non-technical stakeholders. <br>Requirements <br>Bachelor’s degree in Data Analytics, Business, Statistics, Computer Science, Mathematics, Economics, or a related field. <br>2+ years of proven experience as a Data Analyst or in a similar analytical role. <br>Strong proficiency in Microsoft Excel, including PivotTables, formulas, and data analysis. <br>Experience with SQL and databases. <br>Experience with data visualization tools such as Power BI, Tableau, or similar is an advantage. <br>Strong analytical and problem-solving skills. <br>Excellent attention to detail and accuracy. <br>Ability to communicate complex data clearly and effectively. <br>Ability to manage multiple priorities and meet deadlines. <br>Fluency in English; Arabic is a plus