Operation Specialist Jobs in Lebanon

Handle customer inquiries and provide timely updates on shipments. <br>Track and follow up on express shipments from pickup to final delivery. <br>Coordinate closely with Operations, Sales, and other concerned departments to ensure smooth service. <br>Handle customer complaints and shipment issues, ensuring proper and timely resolution. <br>Maintain accurate shipment information and customer records in the system. <br>Follow up on delayed, pending, or exceptional shipments and proactively communicate with customers. <br>Ensure a high level of customer satisfaction and service quality. <br>Prepare required reports and support the team with daily operational follow-ups

WE ARE HIRING | STORE MANAGER <br>JBEIL AREA <br>We are looking for an experienced and motivated Store Manager to join our team. <br> <br>Key Responsibilities: <br>• Manage the daily operations of the store <br>• Lead, motivate and develop the store team <br>• Achieve sales and profitability targets <br>• Ensure excellent customer service <br>• Monitor stock, merchandising and store standards <br>• Analyze sales performance and implement action plans <br> <br>Requirements: <br>• Previous experience in retail management <br>• Strong leadership and communication skills <br>• Customer-oriented and results-driven <br>• Ability to manage and motivate a team <br>• Good organizational and problem-solving skills <br>• Fluency in English and Arabic is a plus

The Luxury Sales Associate is responsible for delivering an exceptional and personalized client experience while achieving sales objectives and representing the brand’s image and values. The role involves welcoming and assisting clients, understanding their needs and preferences, providing expert product recommendations, and building long-term client relationships. <br> <br>The Sales Associate is expected to maintain a high standard of product knowledge, visual presentation, grooming, and customer service at all times. They are also responsible for maintaining the boutique’s standards, supporting daily store operations, following company policies and procedures, and contributing to a positive and professional team environment

We are hiring an administrative assistant for daily office tasks, supporting team members, and handling communication. Key duties include answering phone calls, scheduling meetings, and organizing files. Core Responsibilities: Communication: Answer phone calls, greet visitors, and sort incoming mail.Scheduling: Manage calendars, set up appointments, and coordinate meeting rooms. Document Management: Prepare reports and maintain paper and digital files.Office Operations: Order office supplies, track inventory, etc. Required Skills and Qualifications: Strong time management and multitasking abilities. Communication: Clear verbal and written skills for interacting with clients and staff. Technology: Knowledge of computers, office software (Word, Excel), and data entry

We are looking for an experienced Shop Executive to oversee the daily operations of our mobile retail shop, ensuring excellent sales performance, inventory control, customer service, cash handling, staff supervision, and the transparent purchase of used mobile devices. <br> <br>Requirements: <br> <br>Minimum 3 years of experience in mobile phones, telecommunications, or electronics retail. <br> <br>Strong leadership, communication, and customer service skills. <br> <br>Good knowledge of smartphones, accessories, inventory management, and POS systems. <br> <br>Fluency in Arabic and English. <br> <br>Interested candidates are invited to send their CV to: hrexecutive@xportbng.com

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Sales Executive is responsible for handling indoor sales operations within the Cables Division. This includes managing client inquiries, preparing quotations, processing orders, maintaining CRM records, and actively contributing to stock movement and divisional sales targets. The role operates under the direct supervision of the Cables Sales Manager and within the functional framework set by the Commercial Operations Manager.</p><p>Duties and Responsibilities</p><ul><li>Handle incoming sales inquiries and provide clients with accurate technical guidance on cable products and applications.</li><li>Follow up with existing clients to maintain relationships, address their needs, and support long-term retention.</li><li>Act as the internal reference point for cable product inquiries and recommendations, supporting the retail, projects, and sales departments as needed.</li><li>Provide pre-sales and after-sales support, addressing client concerns and technical questions in a timely manner.</li><li>Prepare accurate and competitive quotations based on client requirements, current pricing, and margin guidelines set by the Cables Sales Manager.</li><li>Follow up on submitted quotations and coordinate order confirmation, processing, and delivery scheduling.</li><li>Coordinate with the warehouse and logistics teams to ensure on-time order fulfillment and keep clients informed throughout the process.</li><li>Verify invoice accuracy and ensure all sales transactions comply with company pricing and discount policies.</li><li>Monitor stock availability for cable products and recommend suitable alternatives to clients when items are unavailable.</li><li>Regularly review non-moving and slow-moving stock in coordination with the Cables Sales Manager and proactively work to sell these items through client follow-up, targeted offers, and alternative product positioning.</li><li>Flag critical stock situations to the Cables Sales Manager for timely escalation and action.</li><li>Maintain up-to-date records in the CRM system, including client information, sales activities, quotations, orders, and follow-ups.</li><li>Prepare and submit regular sales reports to the Cables Sales Manager covering activities, pipeline status, pending orders, and client feedback.</li><li>Follow up on overdue client balances and payment terms in coordination with the Finance department.</li><li>Cooperate with internal departments to ensure smooth operations and client satisfaction.</li><li>Attend technical training sessions and product briefings organized internally or by suppliers to maintain up-to-date knowledge of cable products and industry developments.</li><li>Perform any other related duties as assigned by management.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Sales, Business Administration, or a related field</li><li>Minimum 2 years of experience in cable sales, electrical product sales, or B2B sales.</li><li>Hands-on experience with quotation preparation, pricing, and stock coordination is required.</li><li>Solid knowledge of cable products and electrical distribution systems.</li><li>Strong sales, negotiation, and customer relationship management skills.</li><li>Ability to prepare accurate quotations and manage order follow-up efficiently.</li><li>Proficiency in Microsoft Office, ERP systems, and CRM tools.</li><li>Well-organized, detail-oriented, and able to manage multiple tasks simultaneously.</li><li>Clear communicator with the ability to coordinate across departments and escalate issues appropriately.</li></ul><p></p></section>

WAY is a pottery studio and café in Beirut — a creative space offering pottery workshops, open studio sessions, events, and a place for people to disconnect from the city and create. <br> <br>We’re looking for a Full-Time Studio Assistant (Female) to join our team and support the daily operations of the studio. <br> <br>Working Hours <br>Monday–Friday: 10:00 AM – 7:00 PM <br>Saturday: 10:00 AM – 1:00 PM (Remote) <br> <br>Salary & Benefits <br>USD 500–650/month, depending on experience and qualifications. <br>Free access to WAY’s studio activities and pottery sessions. <br> <br>Main Responsibilities <br> <br>•⁠ ⁠Managing reservations and bookings <br>•⁠ ⁠Following up with clients before and after sessions <br>•⁠ ⁠Customer support and responding to inquiries <br>•⁠ ⁠Assisting with workshops, private events, and celebrations <br>•⁠ ⁠CRM data entry and keeping client information updated <br>•⁠ ⁠Inventory checks and stock follow-up <br>•⁠ ⁠Coordinating with the studio team on daily activities <br>•⁠ ⁠Supporting general administrative and operational tasks <br>•⁠ ⁠Other activities related to the day-to-day operations of WAY <br> <br>We’re looking for someone who is: <br> <br>•⁠ ⁠Organized and reliable <br>•⁠ ⁠Friendly and comfortable communicating with clients <br>•⁠ ⁠Detail-oriented and able to follow up consistently <br>•⁠ ⁠Comfortable with basic computer work and data entry <br>•⁠ ⁠Able to work in a creative, active studio environment <br>•⁠ ⁠Fluent in Arabic and English <br> <br>Interested? <br>Send your CV or contact us on WhatsApp: 76 733 290

<p>Lead and oversee all Housekeeping operations, including guest rooms, public areas, laundry, linen, and uniform services.</p><p>Ensure the highest standards of cleanliness, hygiene, and room presentation are consistently maintained throughout the hotel.</p><p>Develop and implement procedures to improve operational efficiency and service quality.</p><p>Monitor room readiness and work closely with the Front Office and Engineering teams to ensure seamless guest experiences.</p><p>Prepare and manage departmental budgets, forecasts, inventory, and operating expenses.</p><p>Oversee the procurement and control of housekeeping supplies, equipment, linen, and guest amenities.</p><p>Ensure compliance with health, safety, hygiene, and environmental regulations.</p><p>Conduct regular inspections of guest rooms, public areas, and back-of-house facilities to maintain quality standards.</p><p>Analyze operational performance and implement initiatives to improve productivity and guest satisfaction.</p><p>Recruit, train, coach, and develop the Housekeeping team while fostering a culture of excellence, teamwork, and continuous improvement.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Hospitality Management, Hotel Management, Business Administration, or a related field.</li><li>Minimum 8 10 years of progressive Housekeeping experience, including at least 2 years in a senior leadership role within the hospitality industry.</li><li>Experience in a luxury or internationally recognized hotel brand is preferred.</li><li>Strong knowledge of housekeeping operations, laundry management, inventory control, quality assurance, and hygiene standards.</li><li>Proven experience in budgeting, cost control, and workforce planning.</li><li>Excellent leadership, communication, organizational, and problem-solving skills.</li><li>Proficiency in Microsoft Office and hotel property management systems (PMS).</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>The Demi-Chef de Partie supports the daily operation of the kitchen by preparing and presenting high-quality food in line with Staybridge Suites and IHG standards. The role assists the Chef de Partie and Sous Chef in maintaining consistent food quality, hygiene, safety, and efficient kitchen operations.</span></p><br><p><span>Key responsibilities include preparing and cooking menu items according to recipes and standards, organizing the assigned kitchen section, ensuring proper food storage and rotation, maintaining high standards of cleanliness and food safety, minimizing food waste, supporting stock control, and assisting other kitchen team members during service.</span></p><br><p><span>Candidates should have a diploma or vocational qualification in Culinary Arts, Hospitality, or a related field, with previous experience in a professional hotel or restaurant kitchen. Strong knowledge of food preparation, hygiene standards, teamwork, and the ability to work effectively during busy service periods are required.</span></p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>The Merchandising Coordinator is responsible for executing and maintaining merchandising standards across supermarket branches while ensuring product availability, visual consistency, category optimization, and operational compliance.<br> The role supports commercial performance by coordinating planogram implementation, shelf optimization, promotional execution, and cross merchandising initiatives.<br> · Execute merchandise and remerchandise activities across all assigned categories and store locations.<br> · Monitor and cover out-of-stock situations by reallocating products, adjusting facings, and optimizing shelf availability.<br> · Perform cross merchandising initiatives to increase basket size, impulse purchases, and category penetration.<br> · Open and optimize shelf space for newly listed SKUs and promotional products.<br> · Participate in promotional floor planning and seasonal merchandising execution.<br> · Apply and maintain supplier planograms and internal planograms generated through Leafio software.<br> · Ensure shelves, gondolas, and display areas are aligned with approved merchandising standards.<br> · Coordinate with suppliers and category managers regarding display execution and merchandising updates.<br> · Support shelf space optimization based on sales performance, category strategy, and traffic flow.<br> · Identify merchandising gaps and recommend corrective actions to improve visual presentation and availability.<br> · Ensure pricing labels, shelf tags, POS materials, and promotional signage are properly implemented.<br> · Assist in implementing category resets, seasonal transitions, and store layout adjustments.<br> · Conduct regular store audits to ensure compliance with merchandising guidelines and planograms.<br> · Coordinate with operations and warehouse teams to support product replenishment and merchandising efficiency.<br> · Experience in supermarket merchandising, retail operations, or FMCG merchandising.<br> · Knowledge of planogram implementation and category merchandising principles.<br> · Familiarity with merchandising software such as Leafio is considered an advantage.<br> · Strong organizational and coordination skills, along with strong Excel Execution.<br> · Ability to work in a fast-paced retail environment.<br> · Good communication and teamwork capabilities.<br> · Analytical mindset with attention to detail and execution standards.<br></span> </div>

<p>Fresh Graduate</p><p><strong>Duties and Responsibilities:</strong></p><p><strong>GMP Compliance:</strong></p><p>1. Documentation:</p><ul><li>a. Follow up on production records and manufacturing batch records to ensure they are filled adequately as per good documentation practices, that no errors have occurred or, if errors have occurred, that they have been fully investigated, and make sure they are signed by the authorized person.</li><li>b. Retain records in accordance with approved procedures, GMP, ISO 9001:2015, ISO 13485:2016 and ISO 15378:2017 and regulatory requirements.</li><li>c. Report immediately and participate in any deviation, out of specification, non-conforming product, maintenance request and change control request.</li><li>d. Write and update procedures and all documents related to production department.</li><li>e. Ensure the implementation of procedures and instructions related to production operations.</li></ul><p>2. Team development:</p><ul><li>a. Perform the required initial and continuing training of his department personnel according to need.</li><li>b. Conduct employee performance tracking and evaluation by applying the employee performance management procedure.</li></ul><p>3. Production activities:</p><ul><li>a. Ensure all operations are carried out in accordance with written procedures and, where necessary, recorded.</li><li>b. Ensure that plant hygiene procedures are understood and followed in a very strict way by every person whose duties take him into the production and control areas.</li><li>c. Supervise the whole production operation to ensure that pharmaceuticals products are manufactured and stored according to the set requirements in order to obtain the required quality.</li><li>d. Supervise repacking activities and check needed reports.</li><li>e. Ensure online monitoring and control of production activities.</li><li>f. Ensure that the correct materials are accurately weighed or measured into clean and properly labelled containers.</li><li>g. Check the integrity of the sterilized filter before use and confirm it immediately after use by an appropriate method such as a bubble point, diffusive flow or pressure hold test.</li><li>h. Issue and authorize printed packaging materials for use following an approved and documented procedure.</li><li>i. Supervise the inspection, investigation and taking of samples related to product quality.</li></ul><p>4. Inspection and monitoring:</p><ul><li>a. Monitor and ensure compliance with the requirements of GMP and ISO 9001:2015, ISO 13485:2016 and ISO 15378:2017.</li><li>b. Conduct self-inspection in order to monitor the implementation and compliance with Good Manufacturing Practice principles and to propose necessary corrective measures.</li></ul><p>5. Premises and equipment:</p><ul><li>a. Coordinate with maintenance team to avoid interruptions in production schedule.</li><li>b. Ensure the calibration, qualification and maintenance of his/her department, premises and equipment.</li><li>c. Ensure all premises are clean before any processing or packaging activities begin and are free from any products, materials or documents previously used if these are not required for the current operation.</li><li>d. Ensure that manufacturing equipment are cleaned according to detailed and written procedures and stored in adequate.</li><li>e. Oversee the logbooks of machine to ensure all activities are recorded on logbooks of respective machines.</li></ul><p><strong>ISO Compliance:</strong></p><ul><li>a. Participate in reporting on the performance and opportunities for improvement of production process by monitoring achievement of its quality objectives and performance indicators.</li><li>b. Participate in management reviews of process performance, product quality and of the quality management system and advocating continual improvement.</li></ul><p><strong>Management:</strong></p><ul><li>a. Assure attainment of productions schedules while ensuring product required quality.</li><li>b. Adjust resource utilization for the effective implementation of the production planning.</li><li>c. Ensure that a timely and effective communication and escalation process exists to raise quality issues to the appropriate levels of management.</li></ul><p><strong>Others:</strong></p><ul><li>a. Accept and work any task related to production activity required by Production Manager.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Fresh Graduate</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Aspire Software is looking for a AI Developer to join our team in Lebanon.<br> Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals.<br> By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.<br> About the job: We are looking for an experienced AI Engineer with strong .<br>NET development skills to lead and deliver the company's AI initiatives while taking hands-on technical ownership of a broad portfolio of API services and web applications.<br> The role will identify, evaluate and implement practical uses of AI across our products, internal operations and software-development processes.<br> A key objective will be to use AI-assisted development tools to design, build, test and deliver applications at a faster pace while maintaining high standards of quality, security, performance and maintainability.<br> This is also a hands-on .<br>NET development role supporting our hospitality technology products,including Property Management Systems, Trust Accounting solutions, channel-manager connectivity and other third-party integrations.<br> The successful candidate must be able to work independently, take ownership of business-critical applications and establish the company's practical approach to adopting and governing AI.<br></span> </div>

Operations Management <br>Oversee the daily operations of the restaurant to ensure smooth and efficient service. <br>Ensure full compliance with company policies, SOPs, service standards, and operational procedures. <br>Monitor service quality and guest satisfaction, taking immediate corrective action when necessary. <br>Coordinate effectively with kitchen, bar, reservations, and support departments to ensure seamless operations. <br>Conduct regular operational inspections and audits. <br>Leadership & Team Management <br>Lead, motivate, coach, and develop restaurant employees and supervisors. <br>Foster a culture of accountability, teamwork, professionalism, and continuous improvement. <br>Conduct daily briefings and regular operational meetings. <br>Manage employee schedules and ensure adequate staffing levels. <br>Monitor attendance, punctuality, grooming, and overall discipline. <br>Participate in recruitment, onboarding, training, and performance management processes. <br>Guest Experience <br>Ensure the highest standards of hospitality and customer service. <br>Handle guest complaints and concerns professionally and efficiently. <br>Monitor guest feedback and implement improvement plans. <br>Develop initiatives to enhance guest satisfaction and loyalty. <br>Sales & Business Development <br>Drive sales growth through upselling, promotions, and guest engagement initiatives. <br>Monitor sales performance and identify opportunities to increase revenue. <br>Support the implementation of marketing campaigns and promotional activities. <br>Develop strategies to attract new customers and increase repeat business. <br>Financial Management <br>Monitor and manage the restaurant's profitability and operational costs. <br>Control labor costs, food costs, beverage costs, and operating expenses. <br>Review daily sales reports and operational KPIs. <br>Ensure proper cash handling procedures and compliance with financial controls. <br>Assist in budgeting and forecasting activities. <br>Food Safety & Quality Assurance <br>Ensure compliance with food safety regulations, HACCP standards, and hygiene requirements. <br>Monitor food quality, presentation standards, and consistency. <br>Conduct regular food tastings and quality checks. <br>Ensure cleanliness and sanitation standards are maintained throughout the restaurant. <br>Inventory & Cost Control <br>Monitor inventory levels and stock management processes. <br>Ensure proper receiving, storage, and stock rotation procedures. <br>Minimize waste, losses, and inventory discrepancies. <br>Ensure compliance with portion control and recipe standards. <br>Reporting & Administration <br>Prepare and submit operational reports to management. <br>Monitor KPIs and develop action plans to improve performance. <br>Maintain accurate operational records and documentation. <br>Communicate effectively with senior management regarding operational needs and challenges

Chaalan Plast is looking for an experienced and qualified Head of Maintenance to join our team. <br>Location: Choueifat Area <br>Age: 40+ <br>Experience: Extensive experience in maintenance management and operations

FMCG company is looking for Merchandisers for its operations in Beirut – Dahyeh & Jabal . <br> Car is a must . <br>Send your CV via WhatsApp / contact : 81375048 Please mention "Grace Antoun" as your reference when applying

Interbrand SAL is looking to hire Sales Representatives for its operations in Lebanon. The company manufactures and distributes Beverages and Food Products under the following brands: Sannine, Xtra, Bonjus, Pampa and RC. <br>Car required. <br>Attractive Package

Interbrand SAL is looking to hire Merchandisers for its operations in Lebanon. The company manufactures and distributes Beverages and Food Products under the following brands: Sannine, Xtra, Bonjus, Pampa and RC. <br>Car required. <br>Attractive Package

<p>Are you an experienced production professional with a passion for food manufacturing and operational excellence? We're looking for a Production Supervisor to join our team and lead daily production operations in a fast-paced food manufacturing environment.</p><p>Key Responsibilities:</p><ul><li>Supervise daily production activities to ensure targets are met safely, efficiently, and on time.</li><li>Lead, coach, and motivate production staff to achieve high performance.</li><li>Ensure compliance with food safety, quality, and hygiene standards.</li><li>Monitor production processes and implement continuous improvement initiatives.</li><li>Coordinate with Quality, Maintenance, and Warehouse teams to optimize operations.</li><li>Maintain accurate production records and prepare performance reports.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Requirements:</p><ul><li>Bachelor's degree in Food Science, Industrial Engineering, Manufacturing, or a related field.</li><li>3 5 years of experience in food manufacturing, including supervisory experience.</li><li>Strong leadership, communication, and problem-solving skills.</li><li>Knowledge of GMP, HACCP, and food safety regulations.</li><li>Ability to work in a dynamic production environment and manage multiple priorities.</li></ul>

Job Announcement: Chief Financial Officer (CFO) <br> <br>A diversified group of companies is seeking an experienced Chief Financial Officer (CFO) to join its executive leadership team. <br> <br>Location: Beirut, Lebanon <br> <br>Primary Business Operations: Republic of the Congo <br> <br>The CFO will oversee the Group's financial strategy, planning, reporting, treasury, compliance, and risk management while supporting business growth and operational excellence across its companies. The ideal candidate will have strong leadership skills, extensive experience in corporate finance, and the ability to manage complex, multi-company operations. <br> <br>Key Requirements: <br> <br>- Bachelor's degree in Finance, Accounting, or a related field (CPA, ACCA, or MBA is an advantage). <br>- Minimum of 15 years of progressive financial leadership experience, including senior executive roles. <br>- Experience with multi-company or group structures; international or African market experience is highly desirable. <br>- Strong knowledge of financial planning, budgeting, reporting, taxation, and governance. <br>- Excellent analytical, communication, and leadership skills

<p>Aspire Software is looking for a Senior Software Developer to join our team in Lebanon. Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p><p>About the Job:</p><p>You will work closely with our Senior Integrations Engineer and within the Platform, Data and Security function, collaborating directly with external technical partners, internal product and engineering teams, and a codebase that spans modern TypeScript microservices and a mature .NET API. Critically, you will be expected to use AI-enabled development workflows not as a productivity shortcut but as a genuine engineering methodology: taking loosely defined integration requirements and using Claude Code and agentic tooling to plan, refine, and deliver production-quality outcomes. If you want to build things that matter, work in an environment that is serious about AI-native engineering, and grow your skills across a genuinely interesting technical domain, this is the role.</p><p>Key responsibilities</p><p>Integration design and delivery</p><ul><li>Design, build, and maintain integrations between the NBI platform and third-party systems including POS providers, payment processors, CRM platforms, and marketing tools, using the target TypeScript and AWS Lambda microservices stack.</li><li>Own the full integration lifecycle for assigned partners: technical discovery, API contract design, build, testing, deployment, and ongoing reliability monitoring.</li><li>Work within our existing .NET and SQL-based integration layer where required, reading and understanding legacy implementations to inform refactoring, extend capability, or resolve production issues without introducing regression.</li><li>Ensure all integrations are built to be robust, observable, and maintainable, with appropriate error handling, retry logic, and alerting in place from the start.</li></ul><p>Technical partner engagement</p><ul><li>Engage directly with third-party technical teams to understand API contracts, negotiate integration approaches, and resolve ambiguities during implementation.</li><li>Represent NBI professionally in technical discussions with external partners, translating business requirements into clear integration specifications and surfacing risks or constraints early.</li><li>Document integration contracts, data flows, and operational runbooks clearly, ensuring the team can support and extend integrations beyond the initial build.</li></ul><p>AI-enabled engineering and delivery quality</p><ul><li>Use Claude Code and agentic AI workflows as a core part of how you work: from decomposing a loosely defined integration requirement into a structured delivery plan, through scaffolding, iterative refinement, and test generation, to final production-ready output.</li><li>Apply strong engineering judgement to AI-generated output; you know how to verify correctness at integration boundaries, catch hallucinated API behaviour, and hold quality standards even when AI tooling is doing a large share of the drafting.</li><li>Contribute to the team's evolving norms around AI-augmented engineering: what works, what does not, where human judgement is non-negotiable, and how to structure tasks for reliable AIassisted execution.</li><li>Work within the Shape Up delivery model, engaging with pitches during shaping, committing to delivery within cycle, and surfacing scope or complexity concerns proactively rather than after the fact.</li><li>Collaborate closely with the QA function to ensure integrations are testable, with agreed acceptance criteria, contract tests, and monitoring in place before delivery is considered complete.</li><li>Use Linear, Notion, and GitLab as standard tooling across work tracking, documentation, and CI/CD.</li></ul><p>About you</p><p>You are an engineer who takes integration work seriously as a discipline, not just plumbing between systems. You understand that the quality of an integration shows up in production at the worst possible moment, so you build with reliability and observability in mind from the start. You are comfortable working across both modern serverless architectures and legacy codebases, and you communicate clearly enough with technical partners to get integrations right the first time rather than the third. Equally important: you are an experienced practitioner of AI-native engineering. You do not use Claude Code to autocomplete lines of code. You use it to think through an approach, decompose ambiguous requirements into executable steps, generate and iterate on implementation, and produce output you are prepared to own and defend. You have enough experience with agentic workflows to know their limits, and enough engineering rigour to close the gap where they fall short.</p><ul><li>Excellent written and verbal English communication skills; able to engage with technical partners and internal teams across time zones with clarity and professionalism</li><li>Strong commercial experience building and maintaining third-party integrations using REST APIs, webhooks, and event-driven patterns</li><li>Solid Node.js and TypeScript development experience, with the ability to build production-quality backend services and integrations independently</li><li>Ability to read, understand, and work within a .NET / C# codebase; you do not need to be a .NET specialist, but you cannot be blocked by one</li><li>Working knowledge of SQL and relational databases; comfortable writing and reviewing queries, understanding data access patterns, and reasoning about integration data flows</li><li>Demonstrated experience using Claude Code or equivalent agentic AI tooling as a core part of your engineering workflow; able to take a loosely defined capability, structure it into a delivery plan using AI, and drive it through to production-quality output with appropriate verification at each stage</li><li>Strong engineering judgement when working with AI-generated code; you know what to trust, what to verify, and what to rewrite, particularly at API boundaries and in integration-critical paths.</li><li>Strong attention to detail in API contract design, error handling, and edge-case coverage; integrations you build do not silently fail</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Excellent written and verbal English communication skills; able to engage with technical partners and internal teams across time zones with clarity and professionalism</li><li>Strong commercial experience building and maintaining third-party integrations using REST APIs, webhooks, and event-driven patterns</li><li>Solid Node.js and TypeScript development experience, with the ability to build production-quality backend services and integrations independently</li><li>Ability to read, understand, and work within a .NET / C# codebase; you do not need to be a .NET specialist, but you cannot be blocked by one</li><li>Working knowledge of SQL and relational databases; comfortable writing and reviewing queries, understanding data access patterns, and reasoning about integration data flows</li><li>Demonstrated experience using Claude Code or equivalent agentic AI tooling as a core part of your engineering workflow; able to take a loosely defined capability, structure it into a delivery plan using AI, and drive it through to production-quality output with appropriate verification at each stage</li><li>Strong engineering judgement when working with AI-generated code; you know what to trust, what to verify, and what to rewrite, particularly at API boundaries and in integration-critical paths.</li><li>Strong attention to detail in API contract design, error handling, and edge-case coverage; integrations you build do not silently fail</li></ul><p>Highly desirable</p><ul><li>Hands-on experience with AWS Lambda and serverless architectures, including event-driven patterns and infrastructure-as-code tooling such as Terraform</li><li>Experience integrating with POS systems, payment processors, or hospitality platforms in a commercial environment</li><li>Familiarity with AI agent orchestration, prompt engineering for code generation tasks, and context management in multi-step agentic workflows</li><li>Familiarity with observability tooling (Datadog or equivalent) for monitoring integration health, alerting on failures, and diagnosing production issues</li><li>Experience working in Linear, Notion, and GitLab as a day-to-day engineering toolchain</li><li>Experience working in Shape Up, Kanban, or other non-sprint delivery models with a strong sense of personal delivery accountability</li><li>Exposure to multi-region or multi-market SaaS environments, where integration behaviour may vary by geography or partner configuration</li></ul>