Ophthalmology Jobs in Lebanon

We are looking for a creative and results-driven Social Media Specialist to manage the social media presence of our clients across various industries. The ideal candidate will develop content strategies, create engaging content, and execute social media campaigns tailored to each client's brand identity and business objectives. <br> <br>Key Responsibilities <br>Manage and grow the social media accounts of multiple clients. <br>Develop customized social media strategies based on each client's goals and target audience. <br>Create, schedule, and publish engaging content across platforms including Instagram, Facebook, TikTok, LinkedIn, and X. <br>Design creative posts, stories, reels, and campaigns that reflect each client's brand identity. <br>Brainstorm and present fresh, unique content ideas and campaign concepts. <br>Monitor social media trends and adapt strategies to keep clients' content relevant and competitive. <br>Engage with online communities by responding to comments and messages when required. <br>Track performance metrics, prepare reports, and provide recommendations to improve results. <br>Coordinate with designers, photographers, videographers, and the marketing team to deliver high-quality content. <br>Use AI tools effectively and responsibly to improve productivity, content creation, research, and campaign planning. <br>Requirements <br>Proven experience in social media management, preferably in an agency or managing multiple brands. <br>Strong understanding of major social media platforms, algorithms, and best practices. <br>Good knowledge of Adobe Photoshop and Adobe Premiere Pro. <br>Excellent command of English and Arabic (written and spoken); <br>Creative mindset with the ability to develop original content ideas for different industries and audiences. <br>Strong copywriting and storytelling skills. <br>Ability to manage multiple client accounts and meet deadlines in a fast-paced environment. <br>Strong organizational, communication, and presentation skills. <br>Ability to analyze social media performance and optimize strategies based on data. <br>Ability to use AI tools wisely and effectively to enhance creativity and workflow while maintaining content quality and originality

A well-established company is looking to recruit a motivated and commercially driven E-Commerce Specialist to support the growth and development of its digital sales channels. <br> <br>The successful candidate will be responsible for managing online sales activities across digital platforms, ensuring strong product visibility and availability, supporting online campaigns and promotions, and contributing to an excellent customer experience and improved sales conversion. <br> <br>Key Responsibilities <br>Manage and regularly update product listings across online sales platforms, including websites, marketplaces, and relevant digital channels. <br>Ensure product availability by coordinating closely with Supply Chain and Inventory teams. <br>Optimize product information, descriptions, images, pricing, and other online content to improve visibility and conversion. <br>Handle online customer inquiries, orders, and complaints in a professional and timely manner. <br>Monitor daily and weekly online sales performance and prepare accurate sales and performance reports. <br>Coordinate with the Marketing team in the execution of online campaigns, promotions, and advertisements. <br>Ensure the proper implementation of online promotions, discounts, and special offers. <br>Monitor competitor activities, pricing, promotions, and market trends to identify opportunities for sales growth. <br>Monitor website and application performance and recommend improvements that enhance the customer experience and online sales results. <br>Contribute to the continuous development and growth of the company's online sales channels. <br> <br>Qualifications & Experience <br>Bachelor's degree in Business Administration, Marketing, or a related field. <br>1–3 years of relevant experience in online sales, e-commerce, digital platforms, or a similar role. <br>Experience within the FMCG, retail, distribution, or consumer goods sector is considered an advantage. <br>Good command of Arabic and English. <br>Strong knowledge of Microsoft Office, particularly Excel. <br>Familiarity with e-commerce platforms such as Shopify, WooCommerce, or similar platforms. <br>Basic knowledge of digital marketing tools is an advantage

<div><br><p>Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969.  Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.</p> <p><em>Who moves mountains even across oceans? You do.</em><strong>DHL Global Forwarding</strong> has an opening for an <strong>OFR Export & Import Junior Specialist </strong>in <strong>Beirut, Lebanon. </strong>The Ocean Freight Junior Specialist supports shipment execution activities and acts as a key contact for customers. The role ensures service commitments are met, customer expectations are managed, and operational processes are executed efficiently. The Junior Specialist contributes to profitability through accurate routing, documentation, and invoicing, while maintaining compliance and supporting issue resolution.</p>   <p>Join us in connecting people and improving lives!</p>   <p><strong>In this OFR Export & Import Junior Specialist  position </strong></p> <ul> <li>Administer shipment level activities including receipt of customer booking, documentation requirements, and all related local and international transport</li> <li>Act as Customer first point of contact for shipment information, exception / complaint management and claims</li> <li>Support shipment routing and assignment to ensure customer service commitments are in line with the service promise and profit maximized, while also preparing accurate invoices and supporting documentation, and addressing invoice disputes. Own the profitability of the file.</li> <li>Execute necessary regulatory compliance procedures relating to commodity and locations for shipments</li> <li>Maintain close business relationship with existing clients, identify potential upsell opportunities and achieve a desired level of customer retention</li> <li>Study and resolve issues in day-to-day delivery and contribute to best practices for Ocean Freight Operations focusing on increasing effectiveness and efficiency with the use of the transportation management system.</li> <li>Support performance monitoring of suppliers and propose corrective actions.</li> <li>Participate in PDs and GEMBA activities and share improvement ideas proactively</li> </ul> <p>Other Areas in Ocean Freight Operations:</p> <ul> <li>Assist in transport order creation and/or confirmation, booking optimization, and document preparation.</li> <li>Update Customs shipment information and physical status, resolve customer issues and incidents</li> </ul> <p><strong>Stakeholders</strong></p> <ul> <li>Support and interact primarily with colleagues of own team</li> <li>Communicate information that requires little explanation or interpretation</li> <li>Address task-related issues appropriately to maintain work relationships</li> </ul> <p><strong>Management Responsibility</strong></p> <ul> <li>Individual contributor without direct responsibility for leading others </li> </ul> <p><strong>Now, here is what we need from you!</strong></p> <p><strong>Education Level</strong></p> <ul> <li>Vocational/Specialized/Technical/Certification</li> </ul> <p><strong>Experience Level</strong></p> <ul> <li>less than 2 years</li> </ul>   <p><strong>We offer:</strong></p> <ul> <li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li> <li>Possible further career development</li> <li>Competitive salary</li> </ul> <p><strong>Why join DHL Global Forwarding?</strong></p>   <p>We are part of DHL Group, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at <a href="https://www.logistics.dhl/us-en/home/careers.html">https://www.logistics.dhl/us-en/home/careers.html</a></p>   <p>Our <strong>TOP EMPLOYER prestigious certification</strong> attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization is an ongoing key focus area.</p>   <p>We aspire to become the undisputed leader in our industry, <strong>when people think of forwarding; we want them to think DGF </strong>because we have:</p>   <ul> <li>The<strong> largest global network</strong> with more than 30,000 passionate employees</li> <li>The most <strong>efficient processes</strong> and <strong>fastest response times</strong></li> <li>The <strong>best solutions</strong> and <strong>best customer service</strong></li> </ul>   <p><strong>Our Vision:      </strong>The Logistics Company for the World.</p> <p><strong>Our Mission:    </strong>Excellence. Simply Delivered.<br> <strong>Our Purpose:   </strong>Connecting People, improving lives.<br> <strong>Our Values:     </strong>Respect & Results<br> <strong>Our Goals:       </strong>Employer, Provider, and Investment of Choice, Living Responsibility</p>   <p><em>DHL Global Forwarding is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. </em></p></div>

We are looking for a Personal Shopper to join our team and assist customers in selecting and purchasing home decoration products that match their needs, preferences, and style. <br> <br>Main Responsibilities <br>Assist customers in choosing furniture, home décor, accessories, and other decoration products. <br>Understand customers’ preferences, needs, and budgets and provide suitable recommendations. <br>Guide customers through product options, colors, materials, styles, and prices. <br>Follow up with customers and provide a high level of personalized service. <br>Coordinate with the sales and showroom teams to ensure a smooth customer experience. <br>Stay updated on current home décor trends and available products. <br>Build strong and long-term relationships with customers. <br>Assist with orders, quotations, and purchase follow-ups when needed. <br>Requirements <br>Previous experience in personal shopping, sales, customer service, or home decoration is preferred. <br>Background or strong interest in interior design, home décor, furniture, or fashion is a plus. <br>Excellent communication and interpersonal skills. <br>Good taste and a strong eye for colors, styles, and details. <br>Customer-oriented, organized, proactive, and professional. <br>Ability to understand customer needs and recommend products confidently. <br>Fluency in Arabic and English is preferred

<p>Job Title: Import Export Specialist</p><p>Job Type: Full-Time | Location: Safra, Lebanon | Working Hours: 8:30 AM – 5:00 PM | On-Site</p><p>Company Overview:</p><p>Welcome to the International Factory for Food and Beverages (IFFB), a leading beverage production factory specializing in FMCG products. At IFFB, we are dedicated to delivering high-quality carbonated beverages to customers worldwide.</p><p>______________</p><p>Job Description:</p><p>As an Import Export Specialist at IFFB, you will be responsible for managing day-to-day logistics operations, ensuring smooth coordination of shipments, documentation, and communication with internal and external stakeholders. You will also support sales follow-ups and lead generation activities when required.</p><p>______________</p><p>Key Responsibilities:</p><p>• Coordinate and follow up on incoming and outgoing shipments to ensure timely delivery.</p><p>• Prepare and manage export documentation, including invoices, packing lists, certificates of origin, and other required documents.</p><p>• Prepare and organize Ministry of Health files for submission related to import/export requirements.</p><p>• Liaise with freight forwarders, shipping lines, and clearing agents to ensure smooth logistics operations.</p><p>• Coordinate with the warehouse team for shipment readiness, loading schedules, and receipt of goods.</p><p>• Track shipments and provide regular updates to internal teams and customers.</p><p>• Ensure compliance with customs regulations and documentation requirements.</p><p>• Maintain accurate records of all shipments and logistics activities.</p><p>• Coordinate with the warehouse and production teams to support demand forecasting and inventory planning, ensuring adequate stock levels and timely replenishment of finished goods and raw materials.</p><p>• Follow up on sales leads generated from exhibitions and events.</p><p>• Assist in contacting potential customers via email and phone.</p><p>• Support lead tracking and follow-up activities to ensure timely communication.</p><p>______________</p><p>&nbsp;</p><p>&nbsp;</p><p>Qualifications:</p><p>• Experience in logistics, import/export, or supply chain operations.</p><p>• Strong knowledge of shipping documents and customs procedures.</p><p>• ERP system knowledge is a plus.</p><p>• Good organizational and communication skills.</p><p>• Ability to manage multiple tasks and meet deadlines.</p><p>• Proficiency in Microsoft Office (especially Excel).</p><p>• Attention to detail and problem-solving mindset.</p><p>&nbsp;</p>

<p><h4>Description</h4> <p>Chain Reaction is an award-winning digital marketing agency based in GCC and Levant. We develop bespoke digital strategies to help our clients achieve their growth goals, bringing together online marketing techniques including online advertising, SEO, content marketing, social media, influencer marketing, and more.</p> <p>We are looking for a senior performance marketing specialist to join our growing and award-winning team to work on some of the region's most exciting brands.</p> <h4>Requirements</h4> <h4>Job responsibilities:</h4> <ul> <li>Strategize, create, monitor, maintain, and optimize the high volume of campaigns across Google AdWords, Facebook Ads Manager, and other third-party digital media outlets.</li> <li>Oversee growth in performance. Manage campaigns to meet client’s ROI goals and respond in a rapid manner to optimization suggestions from digital strategists.</li> <li>Solid knowledge of Google ads campaign types.</li> <li>Continuous analysis of performance and reporting on digital campaigns.</li> <li>Efficient management of budgets across all engines and campaigns.</li> <li>Craft eye-catching and informative pay-per-click text ads as well as the continuous implementation of text ads – A/B testing.</li> <li>Report on key performance indicators and lead generation initiatives, calculate cost per lead, project spend, adjust to demand and seasonality.</li> </ul> <h4>Skills required:</h4> <ul> <li>Minimum 4 years of relevant experience</li> <li>Marketing and advertising background is a big plus</li> <li>Experience in Google AdWords, Google AdWords Editor, Google Analytics.</li> <li>Keyword research, campaign buildout, ad creation, A/B copy testing, and extensive bid management and lead generation experience.</li> <li>Vast experience in the Google Content Network and with overall display advertising.</li> <li>Knowledge and experience in retargeting/remarketing.</li> </ul> <h4>Benefits</h4> <p>Joining our team ensures that your opinions matter, providing you with a platform to express yourself. You will experience continuous growth, and learning opportunities, and be empowered to push your limits. We are dedicated to fostering a positive environment that prioritizes your well-being and health. Collaborate with a strong and supportive team that is committed to motivating you both in your personal and professional journey.</p></p><p></p>

<p><h4>Description</h4> <p>Chain Reaction is an award-winning digital marketing agency based in GCC and Levant. We develop bespoke digital strategies to help our clients achieve their growth goals, bringing together online marketing techniques including online advertising, SEO, content marketing, social media, influencer marketing, and more.</p> <p>We are looking for a senior performance marketing specialist to join our growing and award-winning team to work on some of the region's most exciting brands.</p> <h4>Requirements</h4> <h4>Job responsibilities:</h4> <ul> <li>Strategize, create, monitor, maintain, and optimize the high volume of campaigns across Google AdWords, Facebook Ads Manager, and other third-party digital media outlets.</li> <li>Oversee growth in performance. Manage campaigns to meet client’s ROI goals and respond in a rapid manner to optimization suggestions from digital strategists.</li> <li>Solid knowledge of Google ads campaign types.</li> <li>Continuous analysis of performance and reporting on digital campaigns.</li> <li>Efficient management of budgets across all engines and campaigns.</li> <li>Craft eye-catching and informative pay-per-click text ads as well as the continuous implementation of text ads – A/B testing.</li> <li>Report on key performance indicators and lead generation initiatives, calculate cost per lead, project spend, adjust to demand and seasonality.</li> </ul> <h4>Skills required:</h4> <ul> <li>Minimum 4 years of relevant experience</li> <li>Marketing and advertising background is a big plus</li> <li>Experience in Google AdWords, Google AdWords Editor, Google Analytics.</li> <li>Keyword research, campaign buildout, ad creation, A/B copy testing, and extensive bid management and lead generation experience.</li> <li>Vast experience in the Google Content Network and with overall display advertising.</li> <li>Knowledge and experience in retargeting/remarketing.</li> </ul> <h4>Benefits</h4> <p>Joining our team ensures that your opinions matter, providing you with a platform to express yourself. You will experience continuous growth, and learning opportunities, and be empowered to push your limits. We are dedicated to fostering a positive environment that prioritizes your well-being and health. Collaborate with a strong and supportive team that is committed to motivating you both in your personal and professional journey.</p></p><p></p>

We're a growing B2B software company building SaaS platforms that help businesses run their operations more efficiently. Our products serve companies across Lebanon and the wider region, and we're growing our commercial team to keep up with demand. <br> <br>We're looking for a B2B Sales & Support Specialist to own the full client relationship — from first conversation through onboarding, renewal, and everyday support. You'll be the main point of contact for our business clients: bringing in new accounts, and keeping existing ones happy, supported, and growing with us. <br> <br>This is a hybrid role that blends sales and account management with hands-on client support — ideal for someone who enjoys both closing deals and building long-term relationships. <br> <br> <br>Sales <br> <br>- Respond to and qualify inbound leads; run outbound outreach to prospective clients <br>- Deliver product demos and walkthroughs tailored to each client's needs <br>- Prepare proposals, quotes, and pricing packages <br>- Negotiate and close new business <br>- Manage your pipeline in our CRM and keep records up to date <br>- Spot upsell and cross-sell opportunities within existing accounts <br> <br>Support <br> <br>- Act as the first point of contact for client questions and issues <br>- Guide new clients through onboarding and setup <br>- Coordinate with our product/technical team to resolve support tickets <br>- Monitor client health and proactively reach out to reduce churn <br>- Collect client feedback and relay it to the product team <br> <br>What We're Looking For <br> <br>- 2+ years of experience in B2B sales, account management, or customer support (SaaS experience is a strong plus) <br>- Fluent in Arabic and English, written and spoken <br>- Strong communication and relationship-building skills <br>- Comfortable juggling a sales pipeline and a support queue at the same time <br>- Self-motivated, organized, and able to work independently <br> <br>Nice to Have <br> <br>- Experience selling or supporting software/SaaS products <br>- Familiarity with CRM and helpdesk tools <br>- Experience working with SMB or B2B clients <br> <br>What We Offer <br> <br>- Competitive salary with performance-based incentives <br>- Room to grow with an expanding, multi-product company <br>- Direct exposure to both sales and customer success functions

To visit and prospect key corporate accounts, present available solutions, generate sales leads and close the sales cycle

<p>Responsible for assessment, diagnosis, treatment planning and provision of psychotherapy, in an outpatient setting, to a defined caseload of child and adolescent patients and their families. Maintains appropriate documentation for services provided. Supports the mission and vision of the American University of Beirut Medical Center (AUBMC) and that of the Department of Psychiatry.</p><p>ESSENTIAL FUNCTIONS / TASK GROUPS</p><p>Conduct in a safe, ethical and professional manner evidence-based psychotherapeutic interventions with the aim of improving patients mental health.</p><p>Provide emergency assessment and intervention as required.</p><p>Evaluate treatment efficacy and patient progress to aid in establishing or adjusting treatment.</p><p>Communicate in a clear and concise manner any information that may influence the patient s treatment or well-being, including preparing clinical progress notes and other required documentation.</p><p>Consult with psychiatrists and other team members as needed.</p><p>Review the appropriate medical records and patient history.</p><p>Prepare and submit reports on mental health activities as requested.</p><p>Participate in department meetings, treatment team meetings and educational/staff development activities as required for this position.</p><p>Perform other related duties as assigned by the direct supervisor.</p><p>COMPETENCIES</p><p>Client Focus - Professionalism - Initiative - Communication Skills - Problem Solving - Team Skills - Planning &amp; Organizing</p><p>Patient Assessment - Safety and Health Management - Ethical Practice</p><p>KNOWLEDGE / KNOW-HOW</p><p>Knowledge: Knowledge of child and adolescent psychopathology and its psychotherapeutic applications.</p><p>Education: Minimum Education: Master's Degree in Clinical Psychology or Counseling Psychology.</p><p>Licensures: License to practice from the Lebanese Ministry of Public Health.</p><p>Experience: Minimum Experience: 2 years of post-master's experience in a clinical setting.</p><p>Languages: Arabic and English. French is an asset.</p><p>Computer Skills: Proficient in the use of Microsoft Applications</p><p>REPORTING CHANNEL / SUPERVISORY CHANNEL</p><p>Reporting Channel: Reporting to: 1st Level: Director, Child &amp; Adolescent Psychiatry Division</p><p>Reporting to: 2nd Level: 2nd Level: Vice Chair of Psychology Affairs</p><p>Supervisory Channel: None</p><p>JOB CHARACTERISTICS</p><p>Physical Effort: Little or no physical effort</p><p>Work Schedule: Regular weekdays</p><p>Working Conditions: Exposed to patient element</p><p><strong>Desired Candidate Profile</strong></p><p>Minimum Education: Master's Degree in Clinical Psychology or Counseling Psychology.</p><p>Licensures: License to practice from the Lebanese Ministry of Public Health.</p><p>Experience: Minimum Experience: 2 years of post-master's experience in a clinical setting.</p><p>Languages: Arabic and English. French is an asset.</p><p>Computer Skills: Proficient in the use of Microsoft Applications</p>

<p>Manage and oversee the company s invoicing operations on a daily basis</p><p>Prepare, issue, and process invoices with high accuracy and attention to detail</p><p>Follow up on invoices, payments, and billing matters in a timely manner</p><p>Ensure all invoicing records and documentation are properly maintained</p><p>Coordinate with different departments regarding invoicing and payment follow-ups</p><p>Resolve invoicing discrepancies and support smooth financial operations</p><p>Assist in monthly closing and reporting activities</p><p><strong>Desired Candidate Profile</strong></p><ul><li>This position is open to female candidates only.</li><li>Bachelor s degree in Accounting, Finance, or a related field</li><li>Minimum 2 5 years of experience in accounting</li><li>Strong expertise in invoicing and billing is a must</li><li>Candidate must be highly skilled and confident in handling invoicing operations independently</li><li>Excellent attention to detail and accuracy</li><li>Proficiency in Microsoft Excel and accounting systems</li><li>Strong organizational, follow-up, and communication skills</li><li>Ability to work under pressure and meet deadlines</li></ul>

DUTIES & RESPONSIBILITIES: <br>• Perform quality inspections on raw materials, in-process production, and finished products. <br>• Conduct routine quality tests and document inspection results. <br>• Ensure compliance with GMP, HACCP, and company quality standards. <br>• Identify quality issues and support corrective and preventive actions. <br>• Monitor hygiene and sanitation practices within the production facility. <br>• Prepare quality reports and maintain accurate documentation. <br>• Collaborate with Production, Warehouse, and other departments to maintain product quality. <br> <br>SKILLS & KNOWLEDGE REQUIREMENTS: <br> <br>• Bachelor degree in Food Science, Chemistry, Biology, Industrial Engineering, or a related field. <br>• 1–3 years of experience in Quality Control within the FMCG or food manufacturing industry is preferred. <br>• Knowledge of GMP, HACCP, ISO 22000, or other food safety standards is an advantage. <br>• Strong attention to detail and analytical skills. <br>• Good communication and teamwork abilities

Role Purpose <br>Provide end-user IT support by installing, maintaining, and troubleshooting hardware, software, networks, and IT systems to ensure reliable business operations and high-quality technical support across the organization. <br>Key Requirements <br>Bachelor's degree in Computer Science, Computer Engineering, or a related field. <br>MCSE and CCNA certifications are preferred. <br>Minimum 2 years of experience in IT support or infrastructure. <br>Strong knowledge of Microsoft 365, Active Directory, Windows Server, VMware ESXi, TCP/IP networking, and Fortinet solutions. <br>Experience supporting desktops, laptops, printers, IP telephony, backup systems, and end-user devices. <br>Core Competencies <br>Technical troubleshooting and problem-solving <br>Customer service orientation <br>Communication and interpersonal skills <br>Time management and multitasking <br>Results-driven with strong execution skills <br>Adaptability and teamwork <br>Analytical thinking and attention to detail

WAY is a pottery studio and café in Beirut — a creative space offering pottery workshops, open studio sessions, events, and a place for people to disconnect from the city and create. <br> <br>We’re looking for a Full-Time Studio Assistant (Female) to join our team and support the daily operations of the studio. <br> <br>Working Hours <br>Monday–Friday: 10:00 AM – 7:00 PM <br>Saturday: 10:00 AM – 1:00 PM (Remote) <br> <br>Salary & Benefits <br>USD 500–650/month, depending on experience and qualifications. <br>Free access to WAY’s studio activities and pottery sessions. <br> <br>Main Responsibilities <br> <br>•⁠ ⁠Managing reservations and bookings <br>•⁠ ⁠Following up with clients before and after sessions <br>•⁠ ⁠Customer support and responding to inquiries <br>•⁠ ⁠Assisting with workshops, private events, and celebrations <br>•⁠ ⁠CRM data entry and keeping client information updated <br>•⁠ ⁠Inventory checks and stock follow-up <br>•⁠ ⁠Coordinating with the studio team on daily activities <br>•⁠ ⁠Supporting general administrative and operational tasks <br>•⁠ ⁠Other activities related to the day-to-day operations of WAY <br> <br>We’re looking for someone who is: <br> <br>•⁠ ⁠Organized and reliable <br>•⁠ ⁠Friendly and comfortable communicating with clients <br>•⁠ ⁠Detail-oriented and able to follow up consistently <br>•⁠ ⁠Comfortable with basic computer work and data entry <br>•⁠ ⁠Able to work in a creative, active studio environment <br>•⁠ ⁠Fluent in Arabic and English <br> <br>Interested? <br>Send your CV or contact us on WhatsApp: 76 733 290

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>&nbsp;Role Overvie</b>w We're looking for a Customer Support Specialist to be the front line for our merchants and ISV (Independent Software Vendor) partners. You'll be the first point of contact when something isn't working a transaction issue, an onboarding question, a statement discrepancy and you'll own it from first response to resolution. This is a great role for someone who's detail-oriented, alm under pressure, and genuinely enjoys solving problems for people. What You'll Do Respond to merchant and partner inquiries via email, phone, and chat in a timely, professional, and empathetic manner Troubleshoot payment processing issues, including failed transactions, settlement/deposit questions, and terminal or gateway connectivity problems Assist merchants with onboarding and boarding-related questions, escalating processor issues (e.g., Adyen) where needed Support dispute and chargeback inquiries, guiding merchants through documentation and response requirements Track and manage support tickets to resolution using our internal ticketing/CRM tools, maintaining accurate case notes Identify patterns in recurring issues and flag them to Product and Operations for longerterm fixes Collaborate cross-functionally with Product, Engineering, and Sales teams to resolve complex or escalated issues Maintain and contribute to internal knowledge base articles and merchant-facing help documentation Meet or exceed team SLAs for response time, resolution time, and customer satisfaction</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>1 3 years of experience in customer support, client services, or a similar role payments, fintech, or SaaS experience is a strong plus Excellent written and verbal communication skills; able to explain technical concepts in plain language Strong problem-solving instincts and comfort navigating ambiguity Experience with CRM/ticketing platforms (e.g., HubSpot, Zendesk, Intercom) preferred Basic understanding of payment processing concepts (transactions, settlements, chargebacks) is a plus we'll train the rest Highly organized, with the ability to manage multiple open cases simultaneously A customer-first mindset paired with the judgment to know when to escalate</p><p>Nice to Have Familiarity with Adyen, Stripe, or other payment processor/PSP ecosystems Experience supporting software partners (ISVs) rather than just end consumers Exposure to healthcare, legal, or professional services verticals'</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Title <br></span><p>Senior Consultant - CRM</p><br><br><br>Job Scope <br><p>The Senior Consultant - CRM is responsible for supporting the design, configuration, implementation, and continuous enhancement of Salesforce solutions to meet business requirements. The role collaborates with stakeholders to optimize CRM processes, maintain system performance and data integrity, and support successful solution delivery and user adoption.</p><br><br><br>Main Duties and Responsibilities <br><ul> <li>Administer, maintain, and enhance the Salesforce platform and its integrated applications;</li> <li>Gather and analyze business requirements and translate them into functional Salesforce solutions;</li> <li>Configure and customize Salesforce solutions using standard platform capabilities and approved customizations;</li> <li>Support the implementation of CRM enhancements, including solution configuration, testing, deployment, and post-implementation activities;</li> <li>Collaborate with business users, developers, and third-party vendors to deliver CRM solutions and resolve system issues;</li> <li>Develop and maintain reports, dashboards, workflows, approval processes, and data management activities to support business operations;</li> <li>Recommend system enhancements and best practices to improve platform performance, usability, security, and data quality;</li> <li>Prepare and maintain functional specifications, process documentation, user guides, and technical documentation;</li> <li>Support User Acceptance Testing (UAT), troubleshoot system issues, and coordinate defect resolution;</li> <li>Ensure compliance with Salesforce standards, security practices, and application support procedures;</li> <li>Provide user support, knowledge sharing, and training to promote effective use and adoption of Salesforce.</li> </ul><br><br>Position Requirements <br><br>Education <br><p>Bachelor’s degree in Management Information System or any other related field</p><br><br><br>Experience <br><p>At least 3 to 5 years of relevant experience</p><br><br><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Aspire Software is looking for a Technical Support Specialist to join our team in Lebanon. Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p><p>Role Overview</p><p>We are seeking a hands-on Technical Support Specialist (Level 1 / Level 2) to provide end-to-end technical support for a member management, dues collection, and dispatch platform used by trade unions across the United States. The application is built on a Microsoft Access front end installed on client systems, backed by a SQL Server database. This is a blended support and maintenance role: the work is primarily support-focused diagnosing and resolving clientreported issues but the successful candidate will be comfortable reading, modifying, and testing code (SQL, VBA, and legacy application logic) to resolve defects directly rather than simply triaging and escalating. The role replaces developer capacity on the team, so the emphasis is on bug fixes, issue resolution, and ongoing maintenance rather than net-new feature development.</p><p>Key Responsibilities</p><ul><li>Own client-reported issues end to end from intake and triage through diagnosis, resolution, testing, and closure.</li><li>Provide both Level 1 (frontline troubleshooting) and Level 2 (deeper technical diagnosis and remediation) support.</li><li>Remotely access client systems (via remote desktop tools such as TeamViewer, AnyDesk, or Zoom) to investigate and resolve issues.</li><li>Diagnose and fix defects in the application, including reading and modifying VBA scripts, Access forms/queries/modules, and SQL Server objects (queries, stored procedures, views).</li><li>Write, modify, and test SQL to investigate data issues, correct records, and validate fixes against the SQL Server back end.</li><li>Troubleshoot application functionality, connectivity, configuration, and data-integrity problems in a Microsoft Access / SQL Server environment.</li><li>Reproduce reported bugs, identify root cause, implement fixes, and verify resolution before returning to the client.</li><li>Escalate genuinely complex or architectural issues to senior engineers, with clear documentation of steps taken and findings.</li><li>Document resolutions, maintain support logs, and contribute to the internal knowledge base to reduce recurrence</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>2 5 years of experience in IT technical support, application support, or a technical helpdesk role.</p><p>Fluency in English strong written and verbal communication, sufficient for direct interaction with a North American client base.</p><p>Good SQL skills able to read, write, modify, and test SQL queries against SQL Server (SELECT, joins, filtering, and basic data correction).</p><p>Ability to debug Microsoft applications and legacy tech stacks, including Microsoft Access and VBA scripting able to read, understand, and modify existing code to resolve defects.</p><p>Strong understanding of Windows environments and desktop application troubleshooting.</p><p>Familiarity with remote access tools (e.g., TeamViewer, AnyDesk, Zoom) for supporting client systems.</p><p>Availability to work 9:00 AM 5:00 PM EST, aligned to the North American client base.</p><p>Ability to work independently, manage a queue of issues, and follow escalation procedures.</p><p>Preferred Skills</p><ul><li>Experience supporting or maintaining Microsoft Access applications with a SQL Server back end.</li><li>Working knowledge of SQL Server administration concepts (stored procedures, views, indexing, backups).</li><li>Prior experience in a software support / bug-fix / maintenance capacity as opposed to pure feature development.</li><li>Exposure to membership, dues, dispatch, or association management software (or comparable line-of-business systems).</li><li>Relevant certifications (e.g., CompTIA A+, Microsoft Certified: Fundamentals, or SQL-related credentials).</li></ul><p>Soft Skills</p><ul><li>Problem-solving mindset with strong attention to detail and a focus on root-cause resolution.</li><li>Clear, professional, and patient communication with clients.</li><li>Ability to remain calm under pressure and manage multiple concurrent issues.</li><li>Self-directed and reliable when working remotely across time zones.</li></ul><p></p></section>

<p><h4>Job summary</h4> <p>The Presales Consultant will work closely with the sales and delivery teams to understand customer needs, prepare technical and commercial proposals, conduct solution demonstrations, and support the sales cycle from qualification through proposal submission.</p> <h4>Key responsibilities</h4> <ul> <li>Engage with customers to understand business and technical requirements.</li> <li>Conduct discovery sessions and gather customer needs.</li> <li>Design and present solution proposals aligned with customer requirements.</li> <li>Prepare presentations, RFP/RFI/RFQ responses, and technical documentation.</li> <li>Deliver product demonstrations and solution walkthroughs.</li> <li>Collaborate with delivery and technical teams to develop solution architectures.</li> <li>Support the sales team throughout the sales cycle.</li> <li>Stay updated on market trends and enterprise technology solutions.</li> <li>Build strong relationships with customers and technology partners.</li> </ul> <h4>Requirements</h4> <ul> <li>3+ years of experience in a presales, solution consulting, or solution architect role.</li> <li>Experience with at least one enterprise platform such as: <ul> <li>SAP</li> <li>ServiceNow</li> <li>OpenText</li> <li>Boomi</li> <li>Microsoft Dynamics 365</li> <li>Oracle ERP</li> <li>Salesforce</li> </ul> </li> <li>Previous experience working with ERP or enterprise software solutions is highly preferred.</li> <li>Strong understanding of business processes and digital transformation.</li> <li>Experience preparing technical proposals and responding to RFPs.</li> <li>Excellent presentation and communication skills.</li> <li>Ability to explain technical concepts to both technical and non-technical stakeholders.</li> <li>Strong English communication skills.</li> </ul> <h4>Preferred qualifications</h4> <ul> <li>Experience in enterprise integrations, cloud solutions, or workflow automation.</li> <li>Experience working with enterprise customers in the Middle East is a plus.</li> <li>Relevant vendor certifications (SAP, ServiceNow, Boomi, OpenText, etc.) are advantageous.</li> </ul></p><p></p>

Perform professional relaxation and wellness massages. <br>* Deliver body treatments that promote relaxation, stress relief, and overall well-being. <br>* Customize treatments based on clients’ preferences and comfort. <br>* Maintain high standards of hygiene, safety, and professionalism. <br>* Prepare treatment rooms before and after each session. <br>* Educate clients on post-treatment care when appropriate. <br>* Ensure an exceptional customer experience by providing friendly and attentive service. <br>* Promote spa services and recommend suitable wellness treatments. <br>* Follow all spa policies and health and safety regulations

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Muller's Solutions is looking for a motivated Presales Consultant to support our sales team by engaging with clients, understanding business requirements, and positioning the right technology solutions.<br> Job Summary The Presales Consultant will work closely with the sales and delivery teams to understand customer needs, prepare technical and commercial proposals, conduct solution demonstrations, and support the sales cycle from qualification through proposal submission.<br> Key Responsibilities Engage with customers to understand business and technical requirements.<br> Conduct discovery sessions and gather customer needs.<br> Design and present solution proposals aligned with customer requirements.<br> Prepare presentations, RFP/RFI/RFQ responses, and technical documentation.<br> Deliver product demonstrations and solution walkthroughs.<br> Collaborate with delivery and technical teams to develop solution architectures.<br> Support the sales team throughout the sales cycle.<br> Stay updated on market trends and enterprise technology solutions.<br> Build strong relationships with customers and technology partners.<br> 3+ years of experience in a Presales, Solution Consulting, or Solution Architect role.<br> Experience with at least one enterprise platform such as: SAP ServiceNow OpenText Boomi Microsoft Dynamics 365 Oracle ERP Salesforce Previous experience working with ERP or Enterprise Software solutions is highly preferred.<br> Strong understanding of business processes and digital transformation.<br> Experience preparing technical proposals and responding to RFPs.<br> Excellent presentation and communication skills.<br> Ability to explain technical concepts to both technical and non-technical stakeholders.<br> Strong English communication skills.<br> Preferred Qualifications Experience in enterprise integrations, cloud solutions, or workflow automation.<br> Experience working with enterprise customers in the Middle East is a plus.<br> Relevant vendor certifications (SAP, ServiceNow, Boomi, OpenText, etc.<br>) are advantageous.<br></span> </div>