Packing & Packaging Technician Jobs in Lebanon

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Result of Service<br>• The report prepared should be in Arabic and in electronic format. • The report submitted should not be less than 30 pages. • A 2 to 4 pages executive summary of the report. The completed parts should be edited and saved in MS-Word (*.docx file) or an alternate compatible format. PDF format will not be accepted. It should include a table of contents to be automatically updated followed by a list of all tables and figures. The various parts should be submitted in electronic form and sent to the email address of the designated focal point. Attention is kindly drawn to the need to ensure that the final draft of the outputs be thoroughly reviewed prior to submission and to indicate the sources of tables and diagrams. References to reports and other substantive material should be clearly indicated within the text and noted at the end. It is also essential to send, with the completed output, photocopies or scans of at least the first page of books, reports and bulletins, used as reference material as well as copies of the pages quoted. The content of the generated document shall be the sole property of ESCWA. The consultant shall keep in mind that UN-ESCWA routinely checks all deliverables for plagiarism, using readily available electronic tools. All previously published content, even if written by the selected consultant, must be clearly referenced where required within the text and end-noted at the end of the study. The report submitted by the consultant must not contain quoted and/or previously published text equalling more than 20 per cent of the total number of pages. The consultant shall not publish or announce or reveal the content of the report, partly or entirely, on social media or any other public channel, without ESCWA and EQA permission. The content of the generated document shall be the sole property of ESCWA.<br> Work Location<br>Remote<br> Expected duration<br>16 weeks<br> Duties and Responsibilities<br>GENERAL SCOPE From an automated government through e-Government to a smart and open government, technology and innovation have become vital tools for managing and conducting government business, serving its citizens, and achieving its development targets. The 2030 Agenda for Sustainable Development states that good governance at all levels as well as transparent, effective and accountable institutions are necessary to build peaceful societies and achieve sustainable development. In this Agenda, specific measures are given to achieve such societies especially in Goal 16 “Promote peaceful and inclusive societies for sustainable development, provide access to justice for all and build effective, accountable and inclusive institutions at all levels”. Under this goal, the development of effective, accountable and transparent institutions (16.6), responsive, inclusive participatory and representative decision-making (16.7) and public access to information (16.10) are promoted as targets. To implement these targets, a partnership, between the Government, the private sector, civil society, other stakeholders (such as the public, and regional, sub-regional and international institutions) and citizens, is envisioned. Better governance and better public institutions are essential elements in achieving the sustainable development goals (SDGs). Technology and innovation provide governments with options to achieve the individual targets set out in Goal 16. Innovation in the public sector provides new processes, products and services that can either be new technologies or be supported by technologies that promotes access to information, inclusiveness, citizen participation, accountability, transparency and responsiveness. When the government adopts news technologies and openness as part of its paradigm, the possibility of collaboration, shared responsibility and co-decision-making, strengthens the government and empowers its citizens. The United Nations is involved in enhancing the use of emerging technologies for sustainable development. In September 2024 during the Summit of the Future, world leaders adopted the Pact for the Future and its annexes: the Global Digital Compact (GDC) and Declaration on Future Generations. The GDC mandates UN Regional Commissions to provide support to Member States to advance digital transformation. Recently, many Arab countries started developing/updating their national plans and strategies to reflect the aspects of digital government transformation. The Environment Quality Authority (EQA) in Palestine requested the technical assistance of ESCWA to develop their digital transformation strategy. The objective of this consultancy is to provide an advisory service to assist ESCWA team in suggesting the digital strategy to the Authority. DUTIES AND RESPONSIBILITIES The consultant shall propose to the designated ESCWA focal point a detailed version of the digital transformation strategy. To produce the draft strategy, the consultant is requested to conduct, among others, the main following tasks: 1. Review the national digital documents and the existing policies and strategies in Palestine related to digital transformation, innovation, digital technologies, and other related national development plans; 2. Review best regional and international best practices related to Digital Transformation Strategies and policies (at least 2 selected regional and 2 international cases); 3. Identify main national stakeholders, hold, in coordination with EQA, interviews and meetings with the main national stakeholders and realising minutes of each meeting/interview summarizing the discussed points, their remarks, observations and proposals; 4. Contribute to sectoral workshops to discuss needs and priorities, if needed; 5. Assessment of EQA available capabilities, including current IT infrastructure, equipment, services and platforms; 6. Hold meetings with EQA departments to better understand EQA current digital status. This may include existing work procedures, process workflows, forms and interconnections between procedures, key business processes across departments and EQA offices in governorates and the HQ in Ramallah, Data centre project, EQA website, the need for AI systems if any. 7. Prepare the needed digital transformation strategy based on international and regional best practices, gap analysis, national needs (SWOT analysis) and technical analysis; 8. Present the draft report in a national workshop or meeting (physically or remotely) and capture the main comments and findings of the discussions; 9. Update the draft proposal according to all received feedback and comments during the reviewing process by ESCWA and EQA. The final draft report includes the above-mentioned assessment, SWOT, the suggested strategy with timeframe of implementation of identified initiatives. ESCWA promotes gender equality and integration of youth through its publications and therefore the consultant should pay attention, with the help of ESCWA staff, to gender considerations and youth dimension throughout the research work to ensure that the report gives equal attention to the needs of both men and women, as well as girls and boys. Writing should use gender-sensitive language<br> Qualifications/special skills<br>A Master's degree in ICT, technology, engineering, computer science or a related field is required. A Ph.D. degree is desirable. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed. At least 7 years of professional experience and research in the domain of digital technologies is required. Previous experience in management and planning is required. Previous experience in the delivery of research papers is desirable. Previous experience in the development of digital plans is desirable. Knowledge of the environmental issues in Palestine is desirable.<br> Languages<br>English and French are the working languages of the United Nations Secretariat; and Arabic is a working language of ESCWA. For this position, fluency in written and spoken Arabic and English is required. Note: “Fluency” equals a rating of ‘fluent’ in all four areas (speak, read, write, and understand) and “Knowledge of” equals a rating of ‘confident’ in two of the four areas.<br> Additional Information<br>Not available.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><br></p><p><b>About the Role</b> Are you passionate about building scalable, reliable data platforms that power business decisions and customer experiences? As a Senior II Data Engineer at Toters, you'll design and build modern data infrastructure that enables reliable, real-time and batch data processing across the organization. You'll own the design and delivery of complex data pipelines, influence technical decisions within your domain, and help establish engineering best practices that improve the scalability, reliability, and maintainability of our data platform. Working closely with Software Engineers, Product Managers, Analytics, and Machine Learning teams, you'll help transform high-volume operational data into trusted, high-quality data products that drive business impact.</p><p>In this role, you will:</p><ul><li>Collaborate with cross-functional teams to understand business requirements and translate them into scalable data solutions.</li><li>Design, build, and maintain reliable batch and streaming data pipelines that support analytics, operational systems, and machine learning workloads.</li><li>Develop scalable data ingestion frameworks capable of processing high-volume event and transactional data.</li><li>Design and optimize data models that enable efficient analytics while supporting long-term maintainability.</li><li>Build resilient streaming solutions while balancing throughput, latency, reliability, and operational cost.</li><li>Develop and maintain modern data lakehouse architectures using cloud-native technologies and distributed data platforms.</li><li>Design schemas and data contracts that promote consistency, governance, and interoperability across systems.</li><li>Improve platform observability by implementing monitoring, alerting, data quality validation, and operational dashboards.</li><li>Troubleshoot production issues, participate in incident response, perform root cause analysis, and implement long-term improvements.</li><li>Optimize storage, compute, and data movement costs while maintaining platform performance and reliability.</li><li>Participate in architecture discussions and contribute to technical decisions that improve scalability and system resilience.</li><li>Create reusable frameworks, tooling, and engineering patterns that improve developer productivity and platform consistency.</li><li>Conduct thoughtful code reviews and share constructive feedback to maintain high engineering standards.</li><li>Mentor junior engineers through technical guidance, design discussions, and knowledge sharing.</li><li>Collaborate with Software Engineering, Product, Analytics, and Machine Learning teams to deliver scalable, high-quality data solutions.</li></ul><p>Key Qualifications</p><p>Bachelor's degree in Computer Science, Engineering, Information Systems, or a related field.</p><p>6+ years of experience designing and building production-grade data platforms or distributed data systems.</p><p>Strong SQL skills and deep understanding of data modeling, including dimensional modeling (facts and dimensions).</p><p>Hands-on experience building production data pipelines using distributed streaming platforms such as Apache Kafka, Amazon Kinesis, or Apache Pulsar, with experience in partitioning, consumer groups, schema management, delivery semantics, and troubleshooting production streaming systems.</p><p>Strong understanding of batch and streaming data processing concepts, including event time, processing time, windowing, stateful processing, and the trade-offs of exactly-once processing.</p><p>Proficiency in Python and/or JVM languages such as Java or Scala for building scalable data processing applications.</p><p>Experience designing and operating modern data lake or lakehouse architectures using Amazon S3 or equivalent object storage, Parquet, and open table formats such as Apache Iceberg, Delta Lake, or Apache Hudi.</p><p>Experience building cloud-native data infrastructure on AWS, Google Cloud Platform (GCP), or Microsoft Azure, including object storage, streaming and messaging services, IAM, networking, and cost optimization.</p><p>Experience working with distributed processing frameworks such as Apache Flink or similar streaming technologies.</p><p>Familiarity with analytical query engines such as ClickHouse or Trino.</p><p>Experience implementing Change Data Capture (CDC) solutions using Debezium or similar technologies.</p><p>Experience with modern data transformation frameworks such as dbt is a plus.</p><p>Familiarity with Infrastructure as Code using Terraform, containerization with Docker, and orchestration platforms such as Kubernetes is a plus.</p><p>Experience owning production systems, participating in on-call rotations, and resolving production data incidents.</p><p>Strong communication skills with the ability to document technical decisions, collaborate across teams, and mentor engineers.</p><p>Passion for building reliable, scalable, and maintainable data platforms.</p><p>Nice to Have</p><p>Experience building large-scale streaming architectures using Apache Flink.</p><p>Hands-on experience with Apache Iceberg, ClickHouse, or Trino in production environments.</p><p>Experience implementing CDC pipelines using Debezium or similar technologies.</p><p>Experience using dbt for transformation and analytics engineering workflows.</p><p>Experience with AWS data services such as MSK, S3, Glue, or Kinesis.</p><p>Experience deploying infrastructure using Terraform and Kubernetes.</p><p>Exposure to Machine Learning feature stores or Customer Data Platforms (CDPs).</p><p>Experience working in high-growth technology companies or on-demand marketplace platforms.</p><p>Why Toters?</p><p>Flexible work environment with hybrid-friendly roles.</p><p>Opportunity to work on a modern, cloud-native data platform that powers products used by thousands of customers every day.</p><p>Collaborate with talented engineers while growing your technical expertise and career.</p><p>Strong culture of mentorship, collaboration, and continuous learning.</p><p>Opportunity to solve complex engineering challenges involving streaming, distributed systems, and large-scale data processing.</p><p>Direct impact on business-critical products and engineering decisions.</p><p>Competitive compensation package.</p><p>Exclusive discounts on Toters orders.</p><p>First-class medical insurance.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Computer Science, Engineering, Information Systems, or a related field.</li><li>6+ years of experience designing and building production-grade data platforms or distributed data systems.</li><li>Strong SQL skills and deep understanding of data modeling, including dimensional modeling (facts and dimensions).</li><li>Hands-on experience building production data pipelines using distributed streaming platforms such as Apache Kafka, Amazon Kinesis, or Apache Pulsar, with experience in partitioning, consumer groups, schema management, delivery semantics, and troubleshooting production streaming systems.</li><li>Strong understanding of batch and streaming data processing concepts, including event time, processing time, windowing, stateful processing, and the trade-offs of exactly-once processing.</li><li>Proficiency in Python and/or JVM languages such as Java or Scala for building scalable data processing applications.</li><li>Experience designing and operating modern data lake or lakehouse architectures using Amazon S3 or equivalent object storage, Parquet, and open table formats such as Apache Iceberg, Delta Lake, or Apache Hudi.</li><li>Experience building cloud-native data infrastructure on AWS, Google Cloud Platform (GCP), or Microsoft Azure, including object storage, streaming and messaging services, IAM, networking, and cost optimization.</li><li>Experience working with distributed processing frameworks such as Apache Flink or similar streaming technologies.</li><li>Familiarity with analytical query engines such as ClickHouse or Trino.</li><li>Experience implementing Change Data Capture (CDC) solutions using Debezium or similar technologies.</li><li>Experience with modern data transformation frameworks such as dbt is a plus.</li><li>Familiarity with Infrastructure as Code using Terraform, containerization with Docker, and orchestration platforms such as Kubernetes is a plus.</li><li>Experience owning production systems, participating in on-call rotations, and resolving production data incidents.</li><li>Strong communication skills with the ability to document technical decisions, collaborate across teams, and mentor engineers.</li><li>Passion for building reliable, scalable, and maintainable data platforms.</li><li>Experience building large-scale streaming architectures using Apache Flink.</li><li>Hands-on experience with Apache Iceberg, ClickHouse, or Trino in production environments.</li><li>Experience implementing CDC pipelines using Debezium or similar technologies.</li><li>Experience using dbt for transformation and analytics engineering workflows.</li><li>Experience with AWS data services such as MSK, S3, Glue, or Kinesis.</li><li>Experience deploying infrastructure using Terraform and Kubernetes.</li><li>Exposure to Machine Learning feature stores or Customer Data Platforms (CDPs).</li><li>Experience working in high-growth technology companies or on-demand marketplace platforms.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Aspire Software is looking for a AI Developer to join our team in Lebanon.<br> Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals.<br> By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.<br> About the job: We are deliberately looking for someone who has not worked in COBOL before.<br> The goal is for you to learn the core directly from our senior engineer, in his way, without competing habits to unlearn, so the knowledge transfers cleanly and intact.<br> Your modern engineering instincts are what you bring; the COBOL you will learn from the person who knows it best.<br> This is also why we are looking for an engineer who works fluently with AI.<br> Once you understand how the core actually behaves, modern AI tooling becomes a force-multiplier for documenting it, reasoning about it, and ultimately migrating it to a modern stack.<br> Deep system knowledge and strong AI capability are the two halves of how this modernisation actually gets done, and we expect this hire to bring the second from day one and build the first here.<br> If the idea of going deep into a complex, valuable, decades-old system, and emerging as one of the few people in the world who genuinely understands it, sounds like your kind of challenge, we want to talk to you.<br> In your first six months Spend a meaningful proportion of your time learning our COBOL core in structured sessions with our senior platform engineer.<br> This is protected time, treated as part of the role, not something you do around other work.<br> Contribute to modern Go services in the stack from week one, on scoped pieces of work that build context without putting you on the critical path.<br> Help us document what you’re learning as you learn it.<br> Fresh eyes are uniquely valuable for surfacing the things long-tenured engineers no longer notice.<br> Pair with the existing team across the stack to understand how Go services, the COBOL core, and the surrounding tooling actually interact in production.<br> Use AI tooling deliberately as part of how you learn: to summarise unfamiliar code, surface questions for your mentor, and turn what you learn into clear documentation faster than fresh eyes could alone.<br> Beyond six months Take ownership of meaningful work across both the modern and legacy halves of the platform, with growing autonomy.<br> Help repair and modernise core engineering processes: testing, deployment, definition of done, and the way work flows from support into engineering.<br> Contribute to the broader modernisation program: knowledge capture, internal AI tooling, and the eventual decomposition of the platform into smaller, more approachable modules.<br> Lead AI-assisted modernisation of the parts of the core you have come to understand, translating well-understood COBOL into well-tested modern services, with AI as a lever rather than a crutch.<br> Own projects end to end.<br> Work starts from a client-facing Design Doc that describes data flow and outcomes but not detailed technical specs; from there you own the technical design, the implementation, your own alpha testing, and everything in between.<br> Adapt to the business.<br> Priorities can shift at short notice when urgent client issues arise, and you will be expected to flex with them.<br> Mentor the next Go-into-COBOL hire as the team grows.<br> 4–7 years of professional software engineering experience, with significant time writing production Go.<br> Comfortable working in a large, complex codebase where the answer is rarely on Stack Overflow.<br> You enjoy reading code more than you fear it.<br> Strong fundamentals: data structures, concurrency, debugging, designing for failure modes.<br> Language familiarity matters less than the habits of mind.<br> Demonstrable, judgment-led fluency with AI in a real engineering workflow.<br> You use AI tools daily to read and understand unfamiliar code, accelerate routine work, and draft documentation, and you can explain clearly where you trust their output and where you don’t.<br> We care less about which tools you use than about the judgement you bring to using them.<br> This is a hard requirement for the role.<br> The interpersonal maturity to learn directly from a highly experienced, exacting mentor.<br> You can build trust, adapt to an established way of working, and absorb knowledge patiently, rather than rushing to impose your own approach before you understand why things are the way they are.<br> A genuine willingness, ideally an active interest, in learning COBOL and working in a heritage system.<br> This is not a stepping stone to a pure greenfield role; the COBOL work is the role.<br> No prior COBOL experience is expected or needed; you will learn it here, from the person who knows it best.<br> Strong written communication.<br> You will be helping us turn tribal knowledge into durable documentation.<br> Comfortable with ambiguity.<br> The codebase has decades of history, the documentation is improving but not yet complete, and you will sometimes need to figure things out by reading and asking rather than by looking them up.<br> Based in a UK/EMEA timezone and able to commit to a consistent daily overlap with California (Pacific) working hours.<br> This is a genuine requirement of the role, not a preference: you will be learning directly from our retiring senior, who is based there, so dependable shared hours are essential.<br> You will also keep reliable overlap with the rest of the UK/EMEA team.<br> Comfortable owning the full development cycle and shifting priorities when needed.<br> You will own projects end to end (see What you’ll do), and you will sometimes need to reprioritise at short notice for urgent client work.<br> These are the two things new hires here most often underestimate.<br> Strong indicators Experience working with or alongside legacy systems: mainframe, monolithic, or otherwise long-lived.<br> You understand that “legacy” often means “load-bearing” and treat it with appropriate respect.<br> Experience in domains with deep business logic (finance, logistics, telecoms, insurance, ERP, or similar) where correctness matters more than ergonomics.<br> Comfortable in polyglot environments.<br> Our stack includes Go, the COBOL core, and a long tail of supporting languages and platforms accumulated over years.<br> Track record of improving the engineering practices around you (testing discipline, deployment hygiene, documentation, onboarding) rather than just shipping features.<br> Experience pairing closely with a more senior engineer and absorbing knowledge from them.<br> Experience building or working with AI-assisted developer tooling in a serious production context: agents, code generation, retrieval over large codebases, or similar.<br> You have opinions, grounded in real use, about where it earns its keep.<br> Nice to have Experience with car rental, fleet, travel, hospitality, or other operationally complex industries.<br> Experience contributing to a platform modernisation, replatforming, or legacy-to-modern migration program.<br> Familiarity with Perl or PostScript.<br> Parts of the surrounding toolchain still touch both; not a blocker at all if you have not used them, but real exposure is a genuine plus.<br></span> </div>

Job Duties: <br>- Generate the SWOT & set objectives and action plan as appropriate. Quarterly Revision & Updates are needed. <br>- Define strategic objectives in coordination with marketing manager & commercial director <br>- Develop a detailed marketing plan and budget & present it to the marketing manager, Commercial Director & EVPs for approval. <br>- Weekly analyze the market visit reports provided by the merchandisers in addition to the competition report of the MSEC and send, by email, results & action plans to marketing manager, sales manager, commercial director & EVPs <br>- Assess & Follow up on the stock and sales reports versus forecast weekly for regular items and offers and share them, by email, with Production supervisors and manager, marketing manager, sales manager and commercial director <br>- Extract data of brand’s performance versus last year and the forecast <br>- Analyze the data of sales and old trade deals and discuss with sales manager to generate monthly trade offers <br>- Prepare all needed materials to ensure the production consumer offers, generate quota per salesman and follow up on appropriate execution, analyze and report results & deviations <br>- Coordinate with senior graphic designer and marketing agency to execute Point Of Sale Materials <br>- For new launches and campaigns, prepare price fishing report & conduct market research to set the positioning of the new item among competitors. Discuss price structure with the sales manager and propose it to commercial director for approval <br>- Conduct weekly market visit to check the situation and take necessary actions when needed <br>- Fill a report after the visit, send it by email to marketing manager, MSEC, commercial director & EVPs, and coordinate with the MSEC to ensure proper implementation of corrective actions <br>- Check & approve monthly Facebook/Instagram posts in coordination with the senior graphic designer <br>- Organize monthly budget spent on social media <br>- Attend local exhibition, take customer feedback, represent the company and make communication that meets with the brand’s image and guidelines <br> <br> <br>Qualifications: <br>- Bachelor degree in Marketing or any related field <br>- At least 4 years of experience in the food industry <br> <br> <br>Location: Zouk Mosbeh <br>Work Schedule: Monday till Friday - 7:30 AM till 17:00 PM

About RAY: <br>RAY Labs is a Property Technology (PropTech) company focused on addressing the pain points related to property and community management. <br>Our core product is a web and mobile SaaS platform, offering dynamic features that help property managers provide seamless efficient solutions for their stakeholders. It is also a one-stop destination for managing operations, payments, services, communications and communities. <br> <br>About the Role: <br>As a Customer Success Intern, you will work closely with the Customer Success team and gain hands-on experience in customer onboarding, support, platform configuration, and client relationship management. <br>You will be responsible for supporting the team in: <br>• Customer Onboarding & Training – Assist in guiding new customers through the setup of their domain, configuring features based on their operational needs, and supporting the delivery of hands-on training in both English and Arabic. <br>• Customer Support & Issue Resolution – Assist in handling client support tickets, investigating and reproducing reported issues in the development environment, escalating confirmed bugs or feature requests to the relevant team through Jira, and following up on issues until resolution. <br>• Domain Population – Support the team in understanding client requirements and populating and configuring their platform domain with the relevant features, spaces, and configurations based on their property type. <br>• Customer Health Monitoring – Assist in monitoring platform utilization and engagement and flagging any relevant observations to the Customer Success team. <br>• Database Management – Maintain and update internal databases to ensure client information is accurate and up to date. <br>• Client Relationship Management – Support the Customer Success team in day-to-day client communication and assist in collecting feedback regarding product features, pain points, and overall customer satisfaction. <br>Requirements: <br>• Recent graduate in Business, Marketing, Computer Science, or another related field. <br>• Strong organizational and multitasking skills. <br>• Attention to detail and problem-solving abilities. <br>• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). <br>• Good command of English and Arabic, both written and verbal. <br>• Ability to learn quickly, take initiative, and work collaboratively with the team. <br>• Basic familiarity with CRM software or ticketing tools is an advantage. <br>• Good time management skills and ability to meet deadlines. <br>• Genuine interest in technology, SaaS products, and customer experience. <br> <br>This internship provides an opportunity to gain practical experience in Customer Success within a fast-growing PropTech company, working closely with clients and internal teams. The intern will be exposed to customer onboarding, product adoption, support, platform configuration, and client feedback, with the opportunity to develop their skills in a real business environment

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Result of Service<br>ULTIMATE RESULT OF SERVICE · The report prepared should be in Arabic in electronic format. · Minimum report submitted should not be less than 30 pages minimum. · The report must be supported by reliable figures and numbers. · A 2 to 4 pages executive summary of the report. · Final National Open-Source Software Policy, with annexes and an implementation roadmap. The completed parts should be edited and saved in MS-Word (*.docx file) or an alternate compatible format. PDF format will not be accepted. It should include a table of contents to be automatically updated followed by a list of all tables and figures. The various parts should be submitted in electronic form and sent to the email address of the designated focal point. Attention is kindly drawn to the need to ensure that the final draft of the outputs be thoroughly reviewed prior to submission and to indicate the sources of tables and diagrams. References to reports and other substantive material should be clearly indicated within the text and noted at the end. It is also essential to send, with the completed output, photocopies or scans of at least the first page of books, reports and bulletins, used as reference material as well as copies of the pages quoted. The content of the generated document shall be the sole property of ESCWA. The content cannot and must not be presented, discussed or published by the consultant without the express authorization of ESCWA and MoTDE. The consultant shall keep in mind that UN-ESCWA routinely checks all deliverables for plagiarism, using readily available electronic tools. All previously published content, even if written by the selected consultant, must be clearly referenced where required within the text and end-noted at the end of the study. The report submitted by the consultant must not contain quoted and/or previously published text equalling more than 20 per cent of the total number of pages. The consultant shall not publish or announce or reveal the content of the report, partly or entirely, on social media or any other public channel, without ESCWA and MoTDE permission.<br> Work Location<br>Remote<br> Expected duration<br>16 weeks<br> Duties and Responsibilities<br>I. GENERAL SCOPE Open-source software policies provide a strategic framework governing how public institutions assess, procure, use, develop, reuse and share software whose source code can be inspected, modified and redistributed under an appropriate open licence. Their importance for sustainable development extends well beyond the possibility of avoiding licence fees. When properly implemented, such policies can reduce the duplication of public investments, facilitate interoperability among government systems, increase transparency and auditability, enable solutions to be adapted to local languages and needs, and reduce excessive dependence on individual technology suppliers. They can also allow governments, universities, local companies and civil society organizations to collaborate on shared digital solutions, thereby strengthening national technological capabilities, creating opportunities for small and medium-sized enterprises and supporting local digital employment. Open-source software solutions are particularly relevant to lower- and middle-income and crisis-affected countries because they can be reused and adapted rather than developed repeatedly from the beginning. The United Nations recognizes open-source software as an important category of digital public goods and calls for greater investment in such goods to advance the Sustainable Development Goals1. In this sense, open-source policies can contribute directly to SDG 9 on innovation and resilient infrastructure, SDG 16 on effective, accountable and inclusive institutions, and SDG 17 on partnerships, while also supporting digital services in health, education, social protection, agriculture and local government. Nevertheless, open-source adoption should not be treated as an automatic or purely cost-saving choice. Effective policies should address total cost of ownership, cybersecurity, software maintenance, licensing compliance, accessibility, data protection, documentation, technical support and long-term community governance. Several governments have institutionalized these principles. The European Commission’s Open Source Software Strategy promotes a “Think Open” approach through which European institutions are encouraged to use, share and contribute to open-source solutions, increase software reuse and strengthen technological control and collaboration across administrations. France has established a dedicated government open-source function, the code.gouv.fr platform and the Socle Interministériel de Logiciels Libres, a reference catalogue of open-source software recommended for use across the public administration. Within the Arab region, Saudi Arabia’s Digital Government Authority published a Free and Open-Source Government Software Strategy and an implementation guideline aimed at improving technology leadership, increasing efficiency in government IT spending, encouraging software and source-code reuse, and supporting the growth of the national digital economy. Egypt has also, since several years, adopted a national strategy supporting free and open-source software, while the Software Engineering Competence Center under the Information Technology Industry Development Agency serves as the government’s focal point for this field. For Palestine, an open-source software policy could become an important instrument for building affordable, resilient and nationally sustainable digital government. In a context of severe fiscal constraints and service-delivery arrangements, the systematic reuse of secure and proven software components could help reduce repeated development and licensing expenditure, while improving interoperability among ministries, municipalities and public institutions. Furthermore, requiring donor-funded digital projects to use open standards, provide adequate documentation and consider publication under suitable open-source licences could improve national ownership and prevent isolated systems from being abandoned after project financing ends. These benefits would require a phased implementation model based on an inventory of existing systems, open and interoperable technical standards, procurement rules that evaluate open-source and proprietary options fairly, security and privacy assessments, capacity-building programmes, and a central open-source programme office or coordination unit responsible for governance, licensing, reuse and sustainable maintenance. The United Nations is involved in enhancing the use of emerging technologies for sustainable development. In September 2024 during the Summit of the Future, world leaders adopted the Pact for the Future and its annexes: the Global Digital Compact (GDC) and Declaration on Future Generations. The GDC4 mandates UN Regional Commissions to provide support to Member States to advance digital transformation. Most recently, the Ministry of Telecoms and Digital Economy (MoTDE) in Palestine requested UN-ESCWA’s assistance to develop the national policy for open source software. The provision of this advisory service is the subject of these terms of reference. DUTIES AND RESPONSIBILITIES The consultant shall propose to the designated ESCWA focal point a detailed version of the report outline. The proposed report should include the following sections: (1) Review best regional and international practices on Open-Source software policies, strategies and frameworks (at least 2 international and 2 regional practices); (2) Analyse the different existing policies and frameworks related to digital technologies in Palestine; (3) Review and further develop the draft National Open-Source Software Policy, including its technical annexes on Application Programming Interfaces (APIs) and Cloud Computing, ensuring consistency between the main policy and its annexes and alignment with relevant national, regional and international good practices (4) Conduct interviews with the various stakeholders and summarize their remarks and observations, including representatives of public and private sectors to better capture the needs of all segments of society; (5) Suggest a draft policy based on international and regional practices, the background doc and the conducted interviews/meetings; (6) Present the draft policy in a consultative workshop/meeting. (7) Update the policy based on received comments from ESCWA, MoTDE and other stakeholders participating in the workshop. ESCWA promotes gender equality and integration of youth through its publications and therefore the consultant should pay attention, with the help of ESCWA staff, to gender considerations and youth dimension throughout the research work and thereby ensure that the narrative language should be gender sensitive.<br> Qualifications/special skills<br>An advanced university degree in digital technologies, software engineering or a related field is required; a Ph.D. is desirable. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed. At least 10 years of professional experience and research in digital technologies/software engineering is required Demonstrated professional experience in open-source governance and licensing, digital-government architecture, API governance and interoperability, cloud governance and procurement, cybersecurity and data protection is desirable.<br> Languages<br>English and French are the working languages of the United Nations Secretariat; and Arabic is a working language of ESCWA. For this position,- Fluency in written and spoken Arabic and English is required. Note: “Fluency” equals a rating of ‘fluent’ in all four areas (speak, read, write, and understand) and “Knowledge of” equals a rating of ‘confident’ in two of the four areas.<br> Additional Information<br>Not available.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Background&nbsp;</strong>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<br> Lebanon continues to face complex and overlapping crises, including profound socioeconomic hardship, structural challenges, and the burden of hosting large refugee populations. Women and girls remain disproportionately affected by heightened risks of Gender-Based Violence (GBV) and reduced access to essential Sexual and Reproductive Health (SRH) services.&nbsp;</p><br><p>To respond to these critical needs, UNFPA Lebanon operates across the country in close collaboration with the government, local implementing partners, and key donors. Sustaining and scaling UNFPA’s life-saving interventions requires engaging a wider array of stakeholders. Effective strategic communication, partnership development, and evidence-based advocacy are vital to articulating UNFPA's value proposition, demonstrating impact, and securing the resources necessary to support vulnerable women and girls. To achieve this, UNFPA Lebanon is seeking a qualified National Individual Consultant for Impactful Partnership Communication on a part-time basis for 6 months to drive strategic relationship-building and resource generation across the country office's portfolio.</p><br><p><strong>Scope of work</strong></p><br><p>Working on a over 6 months, the consultant will carry out the following key tasks:</p><br><p>A. Dedicated Mustaqbali Khayari Joint Programme Communication &amp; Visibility Plan&nbsp;</p><br><p>The consultant will be responsible for executing the C&amp;V plan for the joint UNFPA-UNICEF programme funded by the Embassy of Sweden:</p><br><ul> <li>Participatory Branding &amp; Visual Identity: Lead "design brainstorming workshops" with adolescent girls at SDCs to co-create the Mustaqbali Khayari brand identity (logo variations, color palette, icons) ensuring it is integrated alongside official partners and logos.</li> <li>Physical Visibility Materials: Coordinate the design, production, and dissemination of visibility materials to all supported centers, including branded banners and vests for implementing partners.</li> <li>Campaign-Aligned Social Media: Produce at least one high-engagement social media post per quarter (e.g., carousels, custom visuals) aligned with key international dates (March 8, June 19, August 12, October 11, and the 16 Days of Activism). Ensure the donor is tagged/mentioned on all online posts and facilitate pre-clearance approvals with the Embassy of Sweden prior to posting, as well as coordination with UNICEF.&nbsp;</li> <li>Impactful Storytelling (Multimedia): Produce 2 impact videos and 2 written Human Interest Stories (HIS) to highlight the life-changing impact of implemented activities for publication on UNFPA/UNICEF social media channels.</li> <li>Monitoring &amp; Reporting: Track reach, engagement, and sentiment analytics for all content, synthesizing this data into a comprehensive section for outcome-based annual reporting.</li></ul><p>B. Partnership communication strategies</p><br><p>In addition to the Mustaqbali Khayari portfolio, the consultant will manage ongoing visibility and content generation for UNFPA Lebanon's communication strategies for partnerships and donors.</p><br><ul> <li>Facility Visibility &amp; Partner Branding: Coordinate and oversee the installation of branded materials and plaques across supported facilities (PHCs, SDCs, and WGSSs) in Lebanon, ensuring strict adherence to the specific branding and visibility guidelines of selected partners.</li> <li>Weekly Audiovisual Posts: Produce, edit, and publish at least 1 weekly audiovisual post, generating consistent, high-quality content (short video clips, photo stories) that highlights field activities, life-saving outcomes, and donor partnerships.</li> <li>Branding Audit &amp; Quality Control: Conduct regular compliance checks during field visits to ensure logos are correctly displayed across all physical spaces and digital collateral produced by local implementing partners.</li> <li>General Impact Documentation: Support the ongoing documentation of UNFPA’s broader humanitarian response in Lebanon, ethically collecting stories and visuals from the field that demonstrate the direct outcomes of partnerships.&nbsp;</li> <li>Event &amp; Visit Support: Organize and support donor events, high-level field visits, and strategic engagement initiatives aimed at existing, prospective, and individual donors to demonstrate UNFPA’s operational footprint and field-level impact.&nbsp;</li> <li>Briefing &amp; Advocacy Materials: Prepare, package, and disseminate high-quality briefing notes, factsheets, partner profiles, and pitch materials tailored for partner engagement and high-level advocacy meetings.&nbsp;</li> <li>Proposal &amp; Investment Case Support: Draft and refine narrative proposals, concept notes, and return-on-investment briefs for UNFPA's core priorities.&nbsp;</li></ul><p><strong>Duration and working schedule</strong>&nbsp;</p><br><p><u>Duration</u>: 6 months (16 days a month).</p><br><p><u>Timeframe</u>: Month 1 to Month 6&nbsp;</p><br><p><strong>Place where services are to be delivered&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</strong></p><br><p><u>Base</u>: Beirut, Lebanon (UNFPA Lebanon Country Office ).</p><br><p><u>Field Travel</u>: Occasional field visits to supported facilities (PHCs, SDCs, WGSSs) across Lebanon. UNFPA will support transportation (e.g., Tripoli, Akkar, Bekaa, South) for content collection and visibility monitoring.</p><br><p><strong>Delivery dates and how work will be delivered (e.g. electronic, hard copy etc.)&nbsp;&nbsp;</strong></p><br><p>All documents will be shared in English and/or Arabic in electronic format by the consultant with UNFPA to be reviewed by the technical team (up to 2 rounds of feedback).</p><br><p>Payments will be disbursed in three (3) tranches based on the endorsement of monthly deliverables:</p><br> <strong>Milestones</strong> <strong>Key Deliverables &amp; Timeframe</strong> <strong>Target Date</strong> <strong>Payment %</strong> <br> Implementation of Phase 1 SIDA visibility plan <p>• Inception report/visibility plan and content calendar.</p><br> <p>• Participatory branding workshops at SDCs completed within 4 weeks from start.</p><br> <p>• Delivery of <strong>8 weekly AV donor posts</strong> (2/month across selected donors</p><br> <p>• Visibility materials distributed to Joint Programme supported centers.</p><br> <p>• 1 donor engagement organized: field visit/briefing</p><br> End of Month 2 <p><strong>(30%)</strong></p><br> <br> <strong>Production of donor communication products&nbsp;</strong> <p>• Delivery of <strong>8 weekly AV donor posts</strong>.</p><br> <p>• <strong>1 written Human Interest Story</strong> + <strong>1 Impact Video</strong> produced.</p><br> <p>• <strong>1 Series Human Interest Story</strong> submitted.</p><br> <p>• 1 donor engagement organized: field visit/briefing</p><br> <ul> <li>1 briefing and advocacy material/report</li> </ul> End of Month 4 <strong>(35%)</strong> <br> <strong>Production of final batch of visibility plan and final monitoring report&nbsp;</strong> <p>• Delivery of <strong>8 weekly AV donor posts</strong> (completing weekly commitment).</p><br> <p>• <strong>1 written Human Interest Story</strong> + <strong>1 Impact Video</strong> produced.</p><br> <p>• Materials produced to feed into the 16 days of Activism.</p><br> <p>• Final Communication Impact &amp; Analytics Report submitted.</p><br> <p>• 1 donor engagement organized: field visit/briefing</p><br> <ul> <li>1 briefing and advocacy material/report</li> </ul> End of Month 6 <strong>(35%)</strong> <br> <p><strong>Monitoring and progress control, including reporting requirements, periodicity format and deadline</strong></p><br><p>Weekly alignment check-ins with the UNFPA Lebanon Communications Specialist and Head of programme on the partnership engagements.</p><br><p><strong>Supervisory arrangements &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</strong></p><br><p>Direct Supervisor is under the UNFPA Lebanon Communications Specialist, with a dotted line to the UNFPA Lebanon Head of Programmes.</p><br><p><strong>Expected travel&nbsp;</strong></p><br><p>Occasionally at field location within Lebanon</p><br><p><strong>Required expertise, qualifications and competencies, including language requirements</strong></p><br><ol> <li>Education&nbsp;</li></ol><p>&nbsp;Master's in Communications, Journalism, Public Relations, Digital Media, or related social sciences.</p><br><p>&nbsp; &nbsp; &nbsp; &nbsp; 2. Experience</p><br><ul> <li>Minimum 4 years of experience in impactful communications, multimedia storytelling, and social media management in Lebanon</li> <li>Demonstrated experience working with humanitarian/development donors and adhering to strict donor branding guidelines.</li> <li>Proven track record in video production, photojournalism, and writing human-interest stories.</li> <li> <p>Experience conducting field visits and ethically collecting content from vulnerable populations (GBV survivors, refugees, youth).<br> &nbsp;</p><br> <p>3. Languages</p><br></li></ul><p>&nbsp;Native Arabic speaker with professional fluency in written and spoken English.</p><br><p><strong>Inputs / services to be provided by UNFPA or implementing partner (e.g support services, office space, equipment), if applicable</strong></p><br><p>UNFPA Lebanon Country Office will facilitate access to project implementation locations and beneficiaries, including transportation outside of Beirut.&nbsp;</p><br><p>The consultant will use their personal laptop/computer.&nbsp;</p><br><p><strong>Other relevant information or special conditions, if any</strong></p><br><p>Individual consultants are invited to submit a CV with a sample of impactful communication developed recently. The submission language should be in English.&nbsp;</p><br><p><strong>UNFPA Work Environment:</strong></p><br><p>UNFPA provides a work environment that reflects the values of gender equality, diversity, integrity and healthy work-life balance. We are committed to ensuring gender parity in the organization and therefore encourage women to apply. Individuals from the LGBTQIA+ community, minority ethnic groups, indigenous populations, persons with disabilities, and other underrepresented groups are highly encouraged to apply. Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process. UNFPA promotes equal opportunities in terms of appointment, training, compensation and selection for all regardless of personal characteristics and dimensions of diversity. Diversity, Equity and Inclusion is at the heart of UNFPA's workforce - click&nbsp;here&nbsp;to learn more.</p><br><p><strong>Disclaimer:</strong></p><br><p>Selection and appointment may be subject to background and reference checks, medical clearance, visa issuance and other administrative requirements.&nbsp;</p><br><p>UNFPA does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process and does not concern itself with information on applicants' bank accounts.&nbsp;</p><br><p>Applicants for positions in the international Professional and higher categories, who hold permanent resident status in a country other than their country of nationality, may be required to renounce such status upon their appointment.</p><br><br> </div>

Summary: <br>The Cash Van Sales Representative is responsible for selling and delivering products directly to customers from a van, maintaining inventory, and collecting payments. This role involves driving a designated route, managing customer accounts, and ensuring that sales targets are met. <br>Key Responsibilities: <br>1. Product Delivery and Sales: <br>o Drive a company-provided van respective a designated route to deliver products to customers. <br>o Sell products directly from the van to retail outlets, small businesses, and other customers. <br>o Ensure that all products are properly stocked in the van and displayed to customers during sales calls. <br>2. Customer Relationship Management: <br>o Build and maintain strong relationships with customers on your route. <br>o Understand customer needs and preferences to recommend appropriate products. <br>o Provide excellent customer service and address any customer inquiries or issues. <br>3. Sales Target Achievement: <br>o Meet or exceed daily, weekly, and monthly sales targets. <br>o Monitor sales performance and adjust strategies to achieve targets. <br>o Identify new sales opportunities and expand the customer base within the designated area. <br>4. Payment Collection: <br>o Collect payments from customers during each sales visit, ensuring that all transactions are accurately recorded. <br>o Manage cash and ensure that all payments are securely handled and deposited as required. <br>o Reconcile sales and cash at the end of each day, maintaining accurate records. <br>5. Inventory Management: <br>o Maintain accurate records of inventory in the van, including stock levels and product expiry dates. <br>o Restock the van with products as needed, ensuring that sufficient stock is available for each sales day. <br>o Report any stock shortages, damages, or discrepancies to the sales supervisor. <br>6. Route Management: <br>o Plan and follow an efficient route to maximize sales and minimize travel time. <br>o Adjust the route as necessary to accommodate new customers or changes in customer schedules. <br>o Report any route-related issues, such as traffic delays or vehicle maintenance needs, to management. <br>7. Compliance and Safety: <br>o Ensure compliance with company policies, local regulations, and safety standards while running the van and conducting sales. <br>o Conduct daily vehicle inspections and report any maintenance or repair needs. <br>o Safely operate the van, adhering to all traffic laws and regulations. <br>8. Reporting and Documentation: <br>o Prepare and submit daily sales reports, including sales volume, payments collected, and inventory status. <br>o Keep accurate records of customer interactions, orders, and payments in the CRM system or other reporting tools. <br>o Communicate with the sales supervisor regarding any issues, opportunities, or feedback from customers. <br>9. Accountabilities: <br>o Monthly Sales Budget <br>o Sales fundamentals results <br>o Receivables

Duties And Responsibilities: <br> <br>On Product and Competition Knowledge:b <br>- Possess comprehensive knowledge of the marketed and competitors’ products in order to answer all clients’ inquiries. <br> <br>On Sales & Market Coverage: <br>-Implement sales fundamentals and abide by the steps of call during visits. <br>-Mention reasons behind unsuccessful calls and way forward. <br>-Achieve sales and distribution targets assigned by Area Sales Supervisor (by brand, area, sub-area…). <br>-Timely request from Area Sales Supervisor cycle amendments upon client closure, new client activation and client potential revision. <br>-Continuously enhance vertical distribution: ensure core SKUs per channel are available at concerned Point of Sale (POS). <br>-Continuously enhance horizontal distribution: thoroughly scan assigned area and open timely new customers in order to reach the targeted number of active clients. Fill and submit visa client on the spot and ensure information inserted is accurate (classification and categorization). <br> <br>On Visibility & Marketing: <br>-Ensure accurate and timely implementation of any marketing initiative and product launch. <br> <br>On Stock Management: <br>-Avoid out-of-stock and overstock situation by accurately assessing the clients’ storage space and placing orders that meet the clients' capacity. <br>-Keep the Area Sales Supervisor informed regarding products performance (overachievement/underachievement). <br>-Ensure the implementation of requested stock depletion activity. <br> <br>On Receivables: <br>-Ensure the implementation of the company’s credit policy and procedure. <br>-Timely collect from clients all due invoices, avoiding any discrepancy in client accounts. <br>-In case of any modification of client status requiring a revision of client credit terms (upgrade or even reduction of limit/payment delay), fill the excess limit form and follow up until its approval. <br>-Avoid doubtful clients by performing needed reference checks prior to filling an excess limit form. <br>-Inform Area Sales Supervisor and get approval, in case of valid reason to process an order for a client with unpaid dues. <br>-Treat with urgency (within 24 hours) returned checks. <br>-Timely provide customer with Statement Of Account to avoid payment delays and conduct annual reconciliations. <br> <br>On Return Management: <br>-Provide customer with all contractual terms (price list, payment terms) to avoid order return upon delivery and ensure acknowledgment. <br>-Treat customer return request promptly, inform Area Sales Supervisor upon return request, provide rational behind it and follow up until matter is closed. <br> <br>On Delivery Matters: <br>-Abide by the call cycle to ensure match with delivery cycle. <br>-Investigate any delay in delivery and report the case to the Area Sales Supervisor when needed. <br>-Ensure customer has no unjustified unpaid dues before placing the order to avoid order being blocked at credit level and leading to delivery delays. <br> <br>On Customer Satisfaction and PR: <br>-Identify, advise and fulfill customers’ needs. <br>-Build and maintain good relations with POS decision makers and store merchandisers. <br>-Keep Area Sales Supervisor informed of customer complaints and non-conformities and take corrective actions accordingly. <br>-Ensure excellent customer service by efficiently taking orders, verify product, quantity, price, payment modality... Courteously inform customer about out-of-stock products and assist with substitutes when applicable. <br> <br>On Compliance: <br>-Ensure the implementation of company’s policy and procedure to maximize productivity and avoid risks. <br> <br>On Reporting: <br>-Submit to the Area Sales Supervisor reports including (achievement versus target, price fishing, competitor initiatives, new launched products, challenges, opportunities, recommendations). <br> <br> <br>Education: <br>Bachelor Degree in Business Administration <br> <br>Experience: <br>1 to 2 years of experience in selling of FMCG products to pharmacies

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Aspire Software is looking for an operations manager to join our team in Lebanon.<br> Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals.<br> By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.<br> Role Overview We are looking for an experienced Operations Manager / Project Manager stepping into a busy, cross-functional role that combines day-to-day operational management, escalation handling, people leadership, and active project delivery.<br> This role sits at the centre of the business, working closely with leadership and managing a small team, while also driving forward several time-boxed strategic projects (system migrations and implementations) currently in progress.<br> The ideal candidate is highly organized, comfortable managing competing priorities, confident communicating with senior stakeholders, and capable of quickly picking up context on live projects without significant ramp-up time.<br> Key Responsibilities Daily / Ongoing Manage and resolve customer support / escalation issues Handle ad-hoc operational requests and escalations Line-manage a small team— including 1:1s, unblocking issues, and approvals Monitor and maintain oversight of key business KPIs Weekly Lead/participate in the weekly management meeting with leadership, including weekly reporting Prepare and distribute the Friday weekly executive report Monthly Conduct AR Aging Review Produce churn reporting Conduct VBS review Active Projects (currently a significant portion of workload) Oversee RW+ implementation and migration Manage the RW Legacy sunset process Oversee HubSpot implementation across: Salesforce (SF), TeamSupport, Intercom, RW+ Manage ValBill project Periodic / As-Needed Support webinars and marketing email initiatives Produce ad-hoc KPI reporting Support ValPay Capital initiatives Proven experience in an operations management and/or project management role, ideally within a fast-paced, tech-enabled or SaaS business Experience managing direct reports, including running 1:1s and unblocking day-to-day issues Strong track record of managing multiple concurrent projects, including system implementations/migrations (e.<br>g., CRM, billing, support tooling) Comfortable owning executive-level reporting and presenting to leadership Experience handling customer escalations and cross-functional ad-hoc requests Familiarity with tools such as HubSpot, Salesforce, Intercom (or equivalent CRM/support platforms) is a strong plus Strong financial acumen and advanced Excel skills are essential — this role owns AR aging review, churn reporting, and VBS review, and regularly builds/maintains reporting for leadership.<br> Candidates should be comfortable with: Building and maintaining reports involving pivot tables, lookups (VLOOKUP/XLOOKUP/INDEX-MATCH), and formula-driven models Reconciling and analyzing financial data (aging balances, revenue/churn figures) with a high level of accuracy Translating raw data into clear, exec-ready summaries and dashboards Excellent communication, prioritization, and stakeholder management skills Able to work independently and hit the ground running with minimal handover time Handover &amp; Onboarding Given the breadth of live projects and standing responsibilities, a structured handover period with the current role holder is strongly recommended prior to leave commencing, covering: Introductions to direct reports and key stakeholders Walkthrough of active projects and current status (RW+, HubSpot implementation, ValBill, RW Legacy sunset) Access to reporting templates (weekly exec report, KPI dashboards, AR aging, churn reports) Overview of escalation processes and key accounts</span> </div>

<p><h4>Overview</h4> <p>The project manager is responsible for planning, coordinating, and executing crane and heavy lift operations from project award through completion. This role serves as the primary operational and customer interface, ensuring that projects are safely planned, properly staffed, efficiently executed, and fully compliant with Bay Crane standards and customer requirements.</p> <p>The project manager provides on-site leadership, coordinates closely with customers and internal operations teams, and ensures all lift planning, safety, scheduling, and documentation requirements are met. This position plays a critical role in maintaining Bay Crane’s reputation for safe, reliable, and professional project execution.</p> <h4>Key Responsibilities</h4> <strong>Project planning & execution</strong><br> <ul> <li>Plan and manage crane and heavy lift projects from pre-job planning through closeout.</li> <li>Coordinate crane selection, crew assignments, and equipment needs with operations and dispatch.</li> <li>Develop and/or review lift plans including crane configurations, rigging methods, load weights, site access, and work sequencing.</li> <li>Ensure jobsite readiness prior to mobilization, including access routes, set-up areas, and ground conditions.</li> <li>Oversee daily execution to ensure work is performed according to plan, schedule, and safety requirements.</li> <li>Adjust plans as site conditions change while maintaining safety and efficiency.</li> </ul> <strong>Customer & stakeholder management</strong><br> <ul> <li>Serve as Bay Crane’s primary point of contact for assigned projects.</li> <li>Build and maintain strong working relationships with customers, general contractors, engineers, and site personnel.</li> <li>Lead coordination meetings and provide regular updates on project status.</li> <li>Manage scope changes, scheduling conflicts, and operational challenges.</li> <li>Ensure customer expectations align with operational capabilities.</li> </ul> <strong>Safety, compliance & risk management</strong><br> <ul> <li>Enforce Bay Crane safety policies and all applicable regulatory and site-specific requirements.</li> <li>Participate in job safety analyses, pre-task planning, and pre-lift meetings.</li> <li>Ensure proper documentation of lift plans, permits, and safety records.</li> <li>Coordinate required training, orientations, and drug screening compliance for assigned personnel.</li> <li>Support incident reporting, investigations, and corrective actions.</li> <li>Exercise stop-work authority when unsafe conditions exist.</li> </ul> <strong>Scheduling & resource coordination</strong><br> <ul> <li>Develop and manage short- and mid-term schedules for crane operations.</li> <li>Coordinate work sequencing with customers and internal departments.</li> <li>Anticipate resource needs and identify potential conflicts related to staffing, equipment, access, or logistics.</li> <li>Support efficient mobilization and demobilization of equipment and crews.</li> </ul> <strong>Systems & documentation (NextGen)</strong><br> <ul> <li>Create and maintain accurate job records in NextGen.</li> <li>Track daily activities, job progress, and service documentation.</li> <li>Maintain organized project files including lift plans, permits, approvals, and compliance records.</li> <li>Support accurate billing through timely and complete documentation.</li> </ul> <strong>On-site leadership</strong><br> <ul> <li>Provide on-site oversight for assigned projects as required.</li> <li>Serve as the operational leader for Bay Crane personnel in the field.</li> <li>Ensure professionalism, quality of work, and adherence to company standards.</li> <li>Act as first point of contact for operational issues at the jobsite.</li> </ul> <strong>Continuous improvement</strong><br> <ul> <li>Capture lessons learned and recommend improvements to planning and execution processes.</li> <li>Contribute to the development of best practices and standard operating procedures.</li> <li>Support the growth and professional development of field and project personnel.</li> </ul> <h4>Qualifications</h4> <ul> <li>Strong computer skills and ability to work in a documentation-driven environment.</li> <li>Excellent organizational, communication, and problem-solving skills.</li> <li>Ability to manage multiple projects and priorities simultaneously.</li> <li>High attention to detail and strong safety awareness.</li> <li>Valid driver’s license and ability to travel to job sites.</li> <li>Bachelor’s degree in engineering, construction management, or related field or equivalent experience.</li> <li>Experience in crane operations, rigging, construction management, or industrial project coordination (internships considered).</li> <li>Familiarity with lift planning, heavy equipment operations, or construction logistics.</li> <li>Experience working with operational management systems such as NextGen.</li> </ul></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><br>• Work Experience:<br>• At least 4 years of professional experience in one or more of the following areas is required : public affairs, programme management, resource mobilization, external relations, or other relevant area.<br>• Experience with donor-funded projects and/or in an emergency context is an asset.<br>• Strong written communication and drafting skills in English is required.<br>• Language Requirements: Fluency in Arabic and English is required. Knowledge of French or any other UN language is considered an asset.<br>For every Child, you demonstrate...<br>UNICEF s Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values<br>The UNICEF competencies required for this post are<br>(1) Builds and maintains partnerships<br>(2) Demonstrates self-awareness and ethical awareness<br>(3) Drive to achieve results for impact<br>(4) Innovates and embraces change<br>(5) Manages ambiguity and complexity<br>(6) Thinks and acts strategically<br>(7) Works collaboratively with others<br>Familiarize yourself with our competency framework and its different levels.<br>UNICEF promotes and advocates for the protection of the rights of every child, everywhere, in everything it does and is mandated to support the realization of the rights of every child, including those most disadvantaged, and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone , irrespective of their race/ethnicity, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, minority, or any other status.<br>UNICEF encourages applications from all qualified candidates, regardless of gender, nationality, religious or ethnic backgrounds, and from people with disabilities, including neurodivergence. We offer a wide range of benefits to our staff, including paid parental leave, breastfeeding breaks and reasonable accommodation for persons with disabilities. UNICEF provides reasonable accommodation throughout the recruitment process. If you require any accommodation, please submit your request through the accessibility email button on the UNICEF Careers webpage Accessibility | UNICEF . Should you be shortlisted, please get in touch with the recruiter directly to share further details, enabling us to make the necessary arrangements in advance.<br>UNICEF does not hire candidates who are married to children (persons under 18). UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities. UNICEF is committed to promote the protection and safeguarding of all children. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check, and selected candidates with disabilities may be requested to submit supporting documentation in relation to their disability confidentially.<br>UNICEF appointments are subject to medical clearance. Issuance of a visa by the host country of the duty station is required for IP positions and will be facilitated by UNICEF. Appointments may also be subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid). Should you be selected for a position with UNICEF, you either must be inoculated as required or receive a medical exemption from the relevant department of the UN. Otherwise, the selection will be canceled.<br><br></div></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Result of Service<br>The consultant is expected to deliver the following outputs: • Inception note and detailed workplan for version 1 of ADA 2.0 development; • Review and provide feedback on the progressively evolving editions of the ADDR as regional baselines; • Successive Iterations/Drafts of version 1 of ADA 2.0, including the Provisional Progress Report and the Provisional Proposed Architecture to member countries. • Executive summary in English; • PowerPoint presentations and briefing materials; • Consolidated bibliography and references database. The completed document shall: • Be submitted in editable MS Word format (*.docx); • Include automatically generated table of contents, list of tables, and figures; • Be thoroughly proofread and referenced; • Respect ESCWA publication and anti-plagiarism requirements. The content of all outputs shall remain the sole property of ESCWA.<br> Work Location<br>Remote<br> Expected duration<br>6 months<br> Duties and Responsibilities<br>Background The Economic and Social Commission for Western Asia (ESCWA) launched the Advancing Digital Cooperation and Development – Arab States Action Programme (ADCD-ASAP) in 2020 to support Arab countries in harnessing digital technologies for sustainable development and accelerating the implementation of the 2030 Agenda for Sustainable Development. The programme aims, among others, to strengthen regional and national digital policy frameworks, promote digital cooperation, and support evidence-based digital development strategies across the Arab region. Within this framework, and under the auspices of the Arab Telecom and Information Technology Council of Ministers (ATICM), and its resolution in December 2020, ESCWA and the League of Arab States (LAS) jointly established a joint project to Develop, Deploy and Constantly Upgrade the Arab ICT Strategy for the region, in the form of an Arab Digital Agenda as strategic living instrument for 10 years. The ADA is not an outcome, it is a journey of constant growth that is meant to cope with any future developments in the technology and related policies; to induce action at different fronts in all facets of technology, through it mechanism and through partnerships with UN bodies and Arab bodies; and to advance progress at member states level that can be measured and monitored. Accordingly, ESCWA and LAS worked with Member States, to co-develop, the Arab Digital Agenda/ICT Strategy (ADA 1.0 / ADAICTS), which serves as a regional strategic vision, compass and action-framework guiding Arab digital development efforts and supporting national digital development agendas, in all digital development areas. The process of co-developing by ESCWA and Member States of the first edition of the ADA took place during 2021-2022, through successive iterations and engagements, with Member States (through the ADA’s Core Research and Technical Cooperation Mechanism (CRTCM), the ADA’s Joint Technical Committee (JTC), the LAS Arab Working Group on Arab ICT Strategy, the LAS Arab Permanent Committee on ICTs, the LAS Arab Executive Bureau all the way up to the Council of Minsters; leading to the adoption of the final version of the 1st edition of the Arab Digital Agenda 2023-2033, by the ATICM on 23 January 2023 and by Arab ECOSOC in 9 February 2023, and by heads of States in 19 May 2023; with the promise of supporting its deployment and the expectation of constant update of the agenda and constant monitoring of member states progress in achieving its goals and targets using the agreed-upon instruments. The first milestone for all of the above will be towards the end of 2027. Overall Timeframes, Milestone and Nature of ADA 2.0 Building on the above, and under the umbrella of the ATICM, ESCWA and LAS are launching the process of co-developing with Member States the Second Edition of the Arab Digital Agenda (ADA 2.0); which is planned to be co-produced during the period of 2026-2027, with a target goal of adopting the second edition of the Arab Digital Agenda in its final form during the ATICM meeting of December 2027/January 2028. Accordingly, and based on the established work modalities, the first version of ADA 2.0 will need to be presented to the ATICM meeting scheduled for December 2026/January 2027. Towards this end, ESCWA is managing, during the second half of 2026, the first phase of ADA 2.0 sub-project to prepare for submitting the first version of the ADA2.0 to the respective LAS Arab Working Group on Arab ICT Strategy that is scheduled to be convened during November/December 2026, and subsequently to the LAS Arab Permanent Committee on ICTs, the LAS Arab Executive Bureau all the way up to the Council of Ministers during December 2026/January 2027. The envisaged ADA2.0 - as a comprehensive regional strategic framework and policy blueprint for digital development in the Arab region over the coming decade, aligned with international and regional digital cooperation priorities - is scheduled for the end of 2027 is planned to have two perspectives: 1-First, looking backward As part of its monitoring role, ADA2.0 will result a report on the progress of member countries in achieving the goals and targets of the ADA during the period between December 2022 and December 2027, namely the “Provisional Progress Report”,, marking the progress in the elapsing five years on the basic scope of ADA1.0, and will be finalized by the end of December 2027. As such, the work during 2026 along this perspective is specifically planned to result in a provisional version of this progress report (in four years only). During 2027, it will be updated in terms of value to reflect the five years; and more importantly, it will also be radically expanded in terms of scope during 2027, as per the second perspective below, producing the first baseline for the expanded scope. Hence, work on this perspective during the second half of 2026 is expected to produce around one third of the final report planned for end of 2027. The rest will be during 2027 benefiting from feedback from the Ministerial Council meeting of December 2026/January 2027. The work on this perspective will be supported by the ongoing third round of the National Digital Development Reviews (NDDRs 3.0), which will be reflected in the the Arab Digital Development Report (ADDR 3.0) that will accompany the ADA2.0 as it accompaniment flagship by the end of 2027. 2-Second, looking forward As part of its future orientation, strategizing and constant update role, ADA2.0 will: a. adapt to be in synch with the latest global mandates inscribed in the latest UNGA Resolution 80/173 of December 2025, and the preceding Global Digital Compact 2024. b. introduce an updated architecture for the basic scope of ADA 1.0 - defined by the 85 Goals, the 69 Targets and the 85 indicators (defined in the first edition of the ADA) c. expand the scope of the original ADA framework to address frontier, emerging and strategic policy areas shaping digital development globally and regionally. ADA2.0 will specifically witness an expanded scope that contains new thematic dimensions and indicators related to: • Artificial Intelligence (AI); • Emerging technologies; • Peaceful uses of outer space and geospatial technologies; • Environmental sustainability and green digital transformation; • Digital postal services and postal sector transformation. d. introduce a new architecture defining the goals and targets of the expanded scope in terms of additional Goals, Targets and indicators (in addition to the existing basic scope defined by the existing five-cluster ESCWA conceptual framework for digital development, which stands as the DNA of the whole process). These updates and expansions are based on the updated Guiding Manuals (GM 2.5)/(GM 3.0), as the common methodological framework underpinning the NDDRs, ADDR and ADA processes; and the Digital Development- Measurement and Monitoring Model (DD-MMM 1.5)/(DD-MMM 2.0), as the common framework for measurement, monitoring and assessment of digital development progress. The associated ESCWA newly produced addendums, developed by ESCWA in consultation with member countries and regional stakeholders during 2025-2026, are currently guiding the process of digital development reviews at national and regional levels during 2026-2027 and are considered an integral part of the envisaged ADA2.0. Hence, the work during 2026 along this perspective is specifically planned to result in a provisional version of the proposed new architecture to member countries, namely the “Provisional Proposed Architecture”, regarding the following aspects that will need to be worked on during 2027:  the new architecture of the expanded scope and the newly introduced addendums, in terms of Goals, Targets and Indicators;  the positioning of the new architecture of the addendums, vis-à-vis the existing architecture of the basic scope.  the sustainability of the Digital Development indicators observatories at the national level.  the periodicity of the next milestones for monitoring progress.  advancing partnerships and alliances between ADA and the partners of various thematic subprogrammes. Hence, work on this perspective during the second half of 2026 is expected to produce around one third of the final version of ADA 2.0 planned for end of 2027. The rest will be during 2027 benefiting from feedback from the Ministerial Council meeting of December 2026/January 2027. Purpose and Objectives of this assignment In summary, the consultancy subject to this assignment aims to support ESCWA and LAS in producing the first version of ADA 2.0, within the following contexts: • The NDDRs 3.0, ADDR 3.0 and ADA 2.0 processes constitute three interlinked components of a single regional policy cycle. o NDDRs 3.0 provides the national evidence base, o ADDR 3.0 provides the regional analytical synthesis, and o ADA 2.0 translates these findings into a regional strategic framework and implementation roadmap for digital development and digital cooperation in the Arab region. • This process is further anchored in United Nations General Assembly resolution 80/173 on the WSIS+20 review, which reaffirms the role of the United Nations regional commissions as regional mechanisms for implementation and follow-up of WSIS outcomes and calls for scaling up policy guidance, technical assistance, capacity-building and partnerships in support of digital development. • ADA 2.0 constitutes the regional strategic policy framework through which Arab countries will operationalize regional commitments related to WSIS+20, the Global Digital Compact, the Pact for the Future, Arab Vision 2045 and the Arab Digital Agenda 2023–2033, while contributing to the implementation of Arab Vision 2045 through digital development, digital cooperation and digital transformation pathways. The main objective of this consultancy is to support ESCWA and LAS in the preparation, drafting, and refinement of the first version of ADA 2.0, building on: • ADA 1.0 outcomes and lessons learned; • Findings emerging from NDDRs 3.0 and ADDR 3.0; • Capacity Building programme for National Focal Points intended for July 2026 • The additional five addendums of the expanded scope of the Conceptual Model • The updated Guiding Manual (GM 2.5 / GM 3.0), as the common methodological framework underpinning the NDDRs, ADDR and ADA processes; and the Digital Development - Measurement and Monitoring Model (DD-MMM 1.5 / 2.0), as the common framework for measurement, monitoring and assessment of digital development progress; and their associated addendums; • Contributions from Arab countries, regional organizations, UN agencies, and technical experts. The consultant shall contribute to the development of successive iterations of version 1 of ADA 2.0, including its strategic framework, implementation approach, monitoring framework, and regional cooperation dimensions, with explicit attention to digital cooperation, digital governance, digital diplomacy, the formulation of regional positions in global digital processes, and multistakeholder engagement modalities. Duties and Responsibilities Under overall guidance and supervision of Chief of ESCWA ICT Policies Section, and Programme Lead of the ADA, and in close collaboration with the Programme Management Officer and ESCWA substantive focal point for this consultancy, the consultant will conduct the following tasks: Strategic and Substantive Work a) Review ADA 1.0, related ESCWA/LAS documentation, NDDRs 3.0 findings, ADDR 3.0 preliminary outputs, and relevant international and regional digital policy frameworks, including WSIS+20, the Global Digital Compact, the Pact for the Future, United Nations General Assembly Resolution A/RES/80/173, Arab Vision 2045 and the Arab Digital Agenda 2023–2033. b) Review the updated Guiding Manual (GM 2.5 / GM 3.0), as the common methodological framework underpinning the NDDRs, ADDR and ADA processes; and the Digital Development- Measurement and Monitoring Model (DD-MMM 1.5 / 2.0), as the common framework for measurement, monitoring and assessment of digital development progress; and the related addendums. c) Support the development of baselines, comparative analysis, and synthesis of findings emerging from NDDRs 3.0 and ADDR 3.0 during the early phases of the assignment, to inform the strategic priorities, indicators, implementation approach, and monitoring framework of ADA 2.0. d) Coordinate and undertake the substantive formulation and structuring of version 1 of ADA 2.0, including the development and refinement of its successive iterations, strategic priorities, objectives, and implementation components. e) Integrate and mainstream emerging and cross-sectoral priorities within version 1 of ADA 2.0 to ensure its relevance and responsiveness to evolving regional and global digital development trends, including those related to the addendums: • Artificial Intelligence; • Emerging technologies; • Peaceful use of outer space and geospatial technologies; • Environmental sustainability and green digital transformation; • Role of postal sector in digital development/Digital postal services. f) Ensure alignment between version 1 of ADA 2.0, NDDRs 3.0, and ADDR 3.0 findings, and the progressively evolving regional baselines, including corresponding goals, targets, indicators, and actions. g) Contribute to the refinement of strategic priorities, implementation pillars, action plans, indicators, monitoring frameworks, and regional cooperation mechanisms. h) Ensure that ADA 2.0 monitoring framework builds upon the Digital Development - Measurement and Monitoring Model (DD-MMM 2.0), including baselines values, indicators definitions, measurement approaches and reporting modalities while maintaining consistency with relevant NDDRs 3.0 and ADDR 3.0 indicators and findings. i) Review and update strategic content related to digital governance, implementation, monitoring and evaluation, financing mechanisms, institutional coordination, digital cooperation and digital diplomacy. Research j) Undertake desk research, policy analysis, benchmarking exercises, and literature reviews related to regional and international digital agendas and technology governance. k) Maintain a comprehensive bibliography and reference database. l) Coordinate closely with the ESCWA consultant and the team working on the development of the ADDR3.0 and GM3.0 to ensure alignment and consistency of findings, indicators, baselines and regional digital development narratives, as well as with designated national consultants, national focal points, LAS Arab Working Groups, and relevant regional mechanisms, including the Digital Cooperation and Development Forum (DCDF), the Arab Internet Governance Forum (Arab IGF), the Arab High-Level Forum on WSIS and the 2030 Agenda (Arab WSIS Forum), as well as relevant regional and international organizations, as needed. m) Compile and harmonize contributions received from Arab countries and participating organizations. n) Participate in and contribute substantively to technical meetings, workshops, consultations, expert group meetings, policy deliberations and multi-stakeholder engagement processes related to version 1 of ADA 2.0. o) Support regional consultations, policy dialogue processes, expert meetings and consensus-building activities related to digital development, digital cooperation and emerging digital policy issues. p) Analyze and integrate outcomes emerging from relevant regional and global digital governance, digital cooperation, and digital development processes, including their implications for ADA 2.0 priorities, regional cooperation mechanisms, and implementation pathways. q) Support joint technical coordination among ADA 2.0, ADDR 3.0 and NDDRs 3.0 workstreams to align the emerging regional baseline with ADA goals, targets, indicators and actions. Drafting and Consultation Process r) Prepare and revise successive iterations of version 1 of ADA 2.0 based on ESCWA, LAS, and stakeholders feedback. s) Contribute to the development of presentation materials, executive summaries, and briefing notes. t) Ensure that version 1 of ADA 2.0 incorporates gender equality, youth empowerment, inclusion of persons with disabilities, and inclusive digital development principles in line with ESCWA publication standards. u) Ensure that all outputs are evidence-based, properly referenced, and aligned with ESCWA editorial and publication standards.<br> Qualifications/special skills<br>Master's degree in ICT, digital development, public policy, international development, or related fields is required. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed. At least 15 years of professional experience in ICT for development, digital transformation, digital policies and strategies, Internet governance, or related areas is required. Experience in digital governance, digital cooperation, Internet governance, AI governance and multilateral digital policy processes is required. Proven experience in drafting regional digital agendas, ICT strategies, or digital development reports is required. Extensive knowledge of digital development issues in the Arab region is required. Demonstrated experience working with international and regional organizations is required. Familiarity with ESCWA digital development work, including ADA, NDDRs, and ADDR processes, is desirable.<br> Languages<br>English and French are the working languages of the United Nations Secretariat; and Arabic is a working language of ESCWA. For this position, fluency in written and spoken Arabic and English is required. Note: “Fluency” equals a rating of ‘fluent’ in all four areas (speak, read, write, and understand) and “Knowledge of” equals a rating of ‘confident’ in two of the four areas.<br> Additional Information<br>Not available.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Org. Setting and Reporting<br>UNRWA is a United Nations agency established by the General Assembly in 1949 and is mandated to provide assistance and protection to a population of some 5.8 million registered Palestine refugees. Its mission is to help Palestine refugees in Jordan, Lebanon, Syria, West Bank and the Gaza Strip to achieve their full potential in human development, pending a just solution to their plight. UNRWA's services encompass education, health care, relief and social services, camp infrastructure and improvement, microfinance, and emergency assistance. UNRWA is the largest UN operation in the Middle East with more than 30,000 staff. UNRWA is funded almost entirely by voluntary contributions. If you are looking for a rewarding opportunity to make a tangible difference for one of the most vulnerable communities in the world, UNRWA would like to hear from you. The incumbent of this post reports to the Chief, Field Health Programme The incumbent of this post provides direct supervision to a number of professional and general services staff members.<br> Responsibilities<br>Advises and assists the Chief Field Health Programme in planning, programme development, management and supervision of all health programme activities, makes recommendations and proposals to improve the quality of health programme as well as organizational efficiency and effectiveness. Is responsible for coordination, integration and oversight of technical functions of Division Heads reporting to him/her and for the day-to-day administration of the Field Health Programme; provides technical guidance to ensure and supervises the effective implementation of the Technical Instructions; and finalizes all Health Programme reports. Is directly responsible for the implementation, supervision and evaluation of the Medical Care Services in the Field including general clinic services, medical and pharmacological supply operations, oral health services, laboratory services, hospital and other referral services; physical rehabilitation and radiology services as applicable; plans and directs in-service training for all health staff assigned to the Medical Care Services Division; ensure medical supply and equipment operations are properly managed at the health centres; Manages the budget preparation of the Field Health Programme; coordinates with HR for all related staffing issues including, but not limited to, finalization of staff medical boards before submitting to Chief Field Health Programme. Directs the implementation and management of all assigned projects in the HP through continuous and direct coordination with the Programme Support Office, Project Team, and other departments/offices as may be required. contributes to identifying areas of improvements for health projects through liaison with the Projects Office and other support. Maintains good working relations with concerned officials in governmental, non-governmental and subsidized or contracted health institutions for co-ordination of services and activities. Performs such other duties as may be assigned which includes acting for the Chief, Field Health Programme in the latter's absence.<br> Competencies<br>UN Core Values of Integrity, Professionalism and Respect for Diversity, and Core Competencies of Communication, Working with People and Drive for Results apply by default. Persuading and Influencing Delivering Results Leading and Supervising Creating and Maintaining Impact and Partnership Planning and Organizing Relating and Networking Applying Technical Expertise Demonstrated ability to organize and implement training programmes and to develop staff, transfer knowledge and take initiative.<br> Education<br>Master’s degree in public health. A university degree from an accredited educational institution in medicine including an internship of at least twelve-month duration. A license to practice medicine in the country of duty station.<br> Job - Specific Qualification<br>Not available.<br> Work Experience<br>At least eight years of progressively responsible relevant professional working experience in a public health administration, is required of which at least three years should have been in a supervisory health position, is required. Applicants are required to mention if they have close relative(s) in UNRWA (mother, father, daughter, son, sister brother), please provide full name(s) and relationship. If applicable, please provide further details below. Applicants are required to mention if they are a Palestine refugee. If yes, please provide you Registration Card Number Candidates are required to make a declaration as to whether they have any current or past affiliations with non-governmental organisations, academic institutions, political organisations, military, or have/are engaged in activities or have made any public statements, that could be seen to impact their neutrality, objectivity or independence in the performance of their duties for the UN / UNRWA. Any declaration will not necessarily disqualify candidates from consideration for this post. Indicate your current involvement in any outside activities, as it is required. Including but not limited to employment, independent contractor/freelance consultant, board member (corporate, academic, etc), expert group, lobby, public speaking/writing (article, book, blog, social media etc), teaching, conferences, training, press statement, voluntary work, political activity, fundraising/donation for non-UNRWA entity, running for public office, role in political party or orgs, owning business, work for gov./NGO/private company/charity, UNRWA partner/vendor, full/part-time, paid or not. A “yes” answer doesn’t necessarily lead to exclusion from future work at UNRWA, yet misrepresentation in providing accurate/complete info can lead to disqualification/termination of appointment, if hired.<br> Languages<br>English and French are the working languages of the United Nations Secretariat. For this job opening, English <b>and</b> Arabic are required. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult https://languages.un.org for details).<br> .headtable { font-family: arial, sans-serif; border-collapse: collapse; width: 100%; border: 1px solid gray; border-radius: 10px; overflow: hidden; } .headTitle { font-family: Arial, Helvetica, sans-serif; font-size: 16px; font-weight: bold; /*color: rgb(65, 98, 145);*/ color:black; } .headtable tr td, .headtable tr th { text-align: center; vertical-align: middle; padding: 6px; } .headtable th{ background-color: #F4F4F4; color: #002d62; font-weight: bold; text-align: center; vertical-align: middle; padding: 12px; border-right: 1px solid #ccc; } .headtable td { text-align: center; vertical-align: middle; background-color: white; border-top: 1px solid #ccc; border-right: 1px solid #ccc; } .headtable th:last-child, .headtable td:last-child { border-right: none; } .headtable tr:last-child td { border-bottom: none; } .rounded-table-wrapper { border-radius: 12px; border: 1px solid #ccc; overflow: hidden; } Required LanguagesLanguageReadingWritingListeningSpeaking<br><b>English</b>UN Level IIUN Level IIUN Level IIUN Level II<br><b>Arabic</b>UN Level IUN Level IUN Level IUN Level I<br> <br> Assessment<br>Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.<br> Special Notice<br>Type of Contract: Fixed Term Appointment Contract Type: Fixed Term Appointment for 1 year; including 1 year probation period, with the possibility of further extension, subject to the availability of funds, satisfactory performance, and continuing need. Grade and Salary: HL10 the monthly salary will start from USD 2,934.27 (Monthly Salary 2,515.7 + Special Occupational Allowance 10% of basic salary amounting to USD 251.57 + Supplementary Allowance USD 167). The salary may be subject to a reduced work schedule. Other benefits: Other benefits include monthly Provident Fund contribution (15.4% of basic salary paid by the Agency), compulsory medical insurance, 30 days of annual leave, and dependency allowance (if applicable). Additional benefits: 2 days of sick leave for each completed month of service; 14 weeks of Maternity Leave; 2 weeks paternity leave. The incumbent may be required to travel in the Agency's area of operations. This vacancy notice is open to Internal and External candidates. Only candidates residing in Lebanon, and within commuting distance of the duty station with authorization to work in the duty station at the time of application are eligible to apply. UNRWA is committed to achieving gender balance in its workforce. Female candidates are strongly encouraged to apply. The Agency will not assume responsibility or accountability to support or facilitate the issuance of work permit in Lebanon, and without a valid work permit, the appointment may be rescinded. Preference will be given to registered Palestine refugees and candidates assisting the Agency to meet its commitment to gender parity. UNRWA welcomes applications from qualified candidates with disabilities. A roster may be created from the selection exercise, and successful candidates may become eligible for appointment to the same post or a similar post in the future should suitable vacancies become available, Only applications that have been fully completed in UNRWA's online e-recruitment system inspira will be considered and no late applications will be accepted. The PHP should be completed with full relevant work experience under the experience tabs as per the requirements in the Job Opening. All acquired university degrees must also be stated, if applicable. Applicants applying to positions for Grades 12 to 20 or LDC Bands E to H must submit a cover letter/motivational statement in order to be considered. Additionally, providing incorrect or misleading information on an application will result in the immediate disqualification of a candidate. For UNRWA internal staff, they are required to specify and include their current UNRWA grade level. To do so applicants should select under "Category" RLG, scroll down to see all categories, then select their local grade. Please find below the link to a video that guides applicants on how to apply to Job Openings that approach you for guidance: https://drive.google.com/file/d/1MH-YA6Y8kxA1fgao5qyTV8VwNajgx4u/view Equivalency: Equivalency may apply for this post. NB: Work experience alone or formal qualifications with no relevant work experience are not considered an acceptable combination. Desirable qualification: PhD in Public Health Advertisements published only in English will only accept applications in English, and Arabic submissions will not be considered. Additional information: Is required to travel frequently in the Field in the performance of the required duties. A driving license in the country of the duty station. . The Agency may disqualify applicants whose name appears on the UN Sanctions List or a UN database of staff separated for reason of misconduct or of staff who separated whilst misconduct processes were pending. UNRWA shares investigation and misconduct information with other UN Agencies, and past and prospective employers, about staff members who have been separated for misconduct, or who have separated whilst an investigation and/or disciplinary process for misconduct is underway; and such persons may be prohibited from employment with the United Nations. The Agency will immediately disqualify applicants who are ineligible for any reason in accordance with the Agency regulatory framework. UNRWA is funded almost entirely by voluntary contributions from UN member states, regional bodies, business foundations and individual contributions. The mission of UNRWA is to help Palestine refugees achieve their full potential in human development under the difficult circumstances in which they live. We are pleased to announce that applications for internship/volunteer assignments are now open. We invite all interested individuals to submit their applications through the following link: https://docs.google.com/forms/d/e/1FAIpQLSeXdiVz61BAUCSXAnx9Bn0y0erblqKBt7xia_YM3M167nIBGw/viewform?usp=sf_link. For more details on UNRWA, please visit: https://www.unrwa.org/<br> United Nations Considerations<br>Staff members are subject to the authority of the Commissioner-General of UNRWA and to assignment by him or her. UNRWA is committed to achieving gender parity at all levels of staffing under the current UN-wide gender agenda and strongly encourages applications from qualified applicants from under-represented groups. At UNRWA, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. UNRWA is committed to creating a diverse and inclusive environment of mutual respect. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application. UNRWA Considerations UNRWA staff are expected to uphold the highest standards of efficiency, competence, neutrality, impartiality and integrity. This includes respect for and commitment to human rights, diversity and non-violent means of dealing with all kinds of conflict. Only persons who fully and unconditionally commit to these values should consider applying for UNRWA jobs. Candidates will not be considered for employment with UNRWA if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. The Agency may disqualify applicants who have separated for reason of misconduct, who left a UN Agency while misconduct processes were pending, or who appear on the UN Sanctions List. UNRWA is a non-smoking work environment. Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.<br> No Fee<br>THE UNITED NATIONS RELIEF AND WORKS AGENCY FOR PALESTINE REFUGEES IN THE NEAR EAST (UNRWA) DOES NOT CHARGE A FEE OR REQUEST MONEY FROM CANDIDATES AT ANY STAGE OF THE RECRUITMENT AND ONBOARDING PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING, ONBOARDING). UNRWA DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br> </div>

Main Tasks: <br>A. Guest Services 1. Be the expert: Explain game operation or rules to guests and motivate them to play. 2. Be the Ambassador of Fun: Create an enjoyable play experience in our facility to encourage repeat visits. 3. Ensure all guests are greeted enthusiastically and all your team interact with guests positively and professionally. 4. Fills and sends all complaints related to the daily problems happened with guests and send it to the Supervisor for action. 5. Assist with the guest service exit-interview process as required and provide associates with immediate positive and negative feedback as a result of the interviews and correct any deficiencies immediately. 6. Keep professional records in the event of guest service deficiencies, complaints, or accidents. 7. Ensure the telephone is answered by all your team professionally. <br>B. Staffing 1. Prepares the weekly schedule & section rotation of employees and send it to the Supervisor for approval. 2. Manages the Security and Stewarding team on site and assure productivity of work from their end. 3. Leads, manages & coaches team members. 4. Follows up concerning the induction program of new joiners and provides feedbacks accordingly. 5. Assist in team members’ performance evaluation by providing feedback. 6. Supports all staff during rush hours. <br>C. Operations 1. Be a promoter: Promote marketing tools, packages and Cosmocity® features. 2. Fills the Daily Log book and End of day report & share it with the Supervisor. 3. In charge of filling the opening & closing procedures checklist to make sure that the floor is ready to host guests. 4. Prepares the Fond de Caisse and new cards before the shift.5. In charge of filling tickets, refilling Merchandisers machines, taking weekly counters, and finalizing all transfers.6. <br>In charge of closing procedures & following up regarding the checklist. <br>7. In charge of retrieving & preparing the transaction report and ensuring reconciliation between the system and cash money report on count.8. Prepares all reports related to EMP Sheet, POS Privilege, XD & Photo Booth Counter and submits them to the FM with clarifications.9. Knows how to handle responsibilities and submit reports to the line manager.10. Follows up on all administrative duties related to GSAs.11. Assists the line manager in ensuring that the team follows the Cosmocity® Operations and Personnel Manuals. <br>D. Inventory Control1. Monitor merchandise inventory and assist in the re-order process (based on Par Level Sheet) and send it to the Supervisor for approval.2. Ensure that all merchandise is kept, stored, and presented according to safety standards and Cosmocity® presentation norms.3. Ensure that all deliveries to consumers are made within the earlier expiry date of the product. <br>E. Facility Maintenance1. Ensure that all equipment is in excellent condition and notify management immediately of any deficiencies.2. Follow up on maintenance of the games and the game area.Perform minor repairs on various machines.3. Monitor the facility’s conformity with fire and safety regulations <br>F. Financial1. Identify and communicate any accounting related issues to the line manager promptly.2. Count money in the cash drawer at the beginning of shifts to ensure that amounts are correct and assist in bank deposits.3. Receive and validate payments (cash, check, credit cards, vouchers, receipts, refunds, credits…).4. Receive the daily cash-out from cashiers, prepare the report and share it with the FM.• Understand the fundamental principles of Cosmofun’s Quality Policy and implement them for conformity to ISO 9001:2015 and ISO 45001:2018 requirements.• Be committed to the principle of continuous improvement in service quality, reliability, and guest service excellence.• Be aware of and conduct training on safety measures, incidents, emergency procedures, and communication procedures.• Be able to handle minor technical issues related to machines, manage minor incidents, and report them to the supervisor on duty.• Be aware of the evacuation plan according to the facility manual and Mall/Shopping Centre instructions.• Ensure store compliance including effective systems for: first aid, PPE, hazardous systems and dangerous goods management, licensing, induction support, and training needs development, reviews, and planning.• Ensure understanding of business operations and the hazards and risks involved.• Ensure that information regarding incidents, hazards, and risks is received and responded to in a timely manner <br>Ensure established Quality and Health & Safety requirements are identified and controlled to prevent their unintended use and delivery. <br>• Provide guest services in line with Cosmofun’s adopted Quality Policy to exceed their expectations and build their loyalty.• Help the team monitor the redemption/cashier area’s conformity to fire and safety regulations. <br>Critical Competencies• Leadership skills• Decision making skills• Strong communication and interpersonal s

<p><br></p><p>This position is located in the Crisis Response Division (CRD), Office for the Coordination of Humanitarian Affairs (OCHA). OCHA is part of the United Nations Secretariat responsible for bringing together humanitarian actors to ensure a coherent response to emergencies. OCHA also ensures there is a framework within which each actor can contribute to the overall response efforts. OCHA's mission is to mobilize and coordinate effective and principled humanitarian action in partnership with national and international actors in order to alleviate human suffering in disasters and emergencies; advocate the rights of people in need; promote preparedness and prevention and facilitate sustainable solutions.</p><p>This temporary job opening is being advertised for the position of Humanitarian Affairs Officer (Risk Management and Compliance), P3 with OCHA Lebanon in Beirut. Under the overall supervision of OCHA Head of Office, the incumbent reports to the Head of Humanitarian Finance Section/Fund Manager. The Humanitarian Fund Units in OCHA Regional and Country Offices manage multi-donor country-based pooled funds under the leadership of the Resident Coordinator and/or Humanitarian Coordinator. These funds receive unearmarked contributions from donors. The funds are allocated to humanitarian actors for ongoing humanitarian operations and to respond to new emergencies.</p><p>The Humanitarian Affairs Officer (Risk Management and Compliance) may supervise staff.</p><p><b>Responsibilities</b></p><p>Within delegated authority, the Humanitarian Affairs Officer (Risk Management and Compliance) will be responsible for the following duties:</p><ul><li>Monitors, analyzes and reports on humanitarian developments, disaster relief/ management or emergency situations in assigned country/area which may impact performance of the Humanitarian Financing Unit (HFU).</li><li>Organizes and prepares studies on humanitarian, emergency relief and related issues and organizes follow-up work management response related to audits and evaluations of Country-Based Humanitarian Pooled Funds.</li><li>Establishes and maintains contacts with other UN agencies, non-governmental organizations, and other key stakeholders to enable early detection of compliance issues in HFU funded projects and verifies prevention and control mechanisms.</li><li>Undertakes and provides risk management and compliance training for implementing partners.</li><li>Prepares or contributes to the preparation of various written reports, documents and communications, e.g. drafts sections of studies, background papers, policy guidelines, briefings, case studies, presentations, correspondence, etc. related to risk management and compliance in the context of Country-Based Humanitarian Pooled Funds.</li><li>Serves as the primary focal point on monitoring and risk management and compliance of the HFU, keeps abreast of latest developments, liaises with other humanitarian organizations, etc., ensures appropriate monitoring and reporting mechanisms in line with global country-based pooled fund guidelines.</li><li>Reviews and provides advice to HFU on policy issues related to risk and compliance.</li><li>Organizes and participates in work groups, meetings, conferences, consultations with other agencies and partners on humanitarian and emergency relief-related matters.</li><li>Supports and monitors compliance by IPs with global policy requirements on accountability and risk management, leads the Eligibility Process and oversees response to non-compliance by IPs with contractual obligations and CBPF requirements.</li><li>Provides technical capacity to respond to alleged and proven incidents of misconduct (financial misconduct or sexual exploitation and abuse) by IPs.</li><li>Provides guidance to, and may supervise, new/junior staff.</li><li>Performs other duties as required.</li></ul><p><b>Competencies</b></p><ul><li>Professionalism: Knowledge of a range of humanitarian assistance, emergency relief and related humanitarian issues, including approaches and techniques to address difficult problems. Analytical capacity and in particular the ability to analyze and articulate the humanitarian dimension of issues which require a coordinated UN response. Ability to identify issues and judgment in applying technical expertise to resolve a wide range of problems. Ability to conduct research, including ability to evaluate and integrate information from a variety of sources and assess impact on the humanitarian rights situation in assigned country/area. Ability to work under extreme pressure, on occasion in a highly stressful environment (e.g. civil strife, natural disasters and human misery); ability to provide guidance to new/junior staff. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.</li><li>Planning and Organizing: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.</li><li><br></li></ul><p><strong>Desired Candidate Profile</strong></p><p>An advanced university degree (Master's degree or equivalent) in political science, social science, international studies, public administration, economics, engineering, earth sciences or a related field. A first-level university degree in combination with an additional two years of qualifying experience may be accepted in lieu of the advanced university degree.</p><p>A minimum of five (5) years of progressively responsible experience in humanitarian affairs, emergency preparedness, crisis/emergency relief management, rehabilitation, development, or other related is required</p><p>Experience in compliance and risk management is required.</p><p>Experience in responding to fraud and/or Sexual Exploitation and Abuse (SEA) incidents is desirable.</p><p>Relevant experience in a humanitarian context within the UN Common System or other comparable international organization is desirable</p><p>Relevant experience in the Middle East region is desirable.</p>

<p><h4>Description</h4> <p>Aspire Software is looking for a software engineer to join our team in Lebanon.</p> <p>Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p> <h4>About the role</h4> <p>We are hiring a mid-level Go engineer to build and operate the microservices at the core of our payments platform. You will own services end to end — from API design and database schema through testing, containerization, and production deployment — in a domain where correctness, security, and reliability are non-negotiable. This is a hands-on building role with clear ownership and room to grow into deeper platform and architecture work.</p> <p>Our services are REST/JSON APIs (Gin) deployed on AWS ECS, with observability handled through internal services today. As we scale the platform, there is real room to help raise the engineering bar — introducing metrics and distributed tracing, structured observability, and stronger CI/static-analysis standards. If you like owning systems and shaping how they are built, you will have that runway here.</p> <p>You will join an engineering team that uses AI-assisted development tools as a standard part of its workflow. We expect engineers to use these tools well — to move faster without sacrificing the rigor that payments demand.</p> <h4>What you'll do</h4> <ul> <li>Design, build, and maintain Go microservices (HTTP APIs, sidecars, and background processors) that handle payment authorization, tokenization, settlement, and reporting.</li> <li>Write clean, well-tested Go: table-driven unit tests, mocked dependencies, and meaningful coverage on the paths that move money.</li> <li>Profile and tune services for high throughput and low latency (pprof, benchmarking) — transaction paths are latency-sensitive.</li> <li>Integrate with relational and NoSQL data stores (MySQL, DynamoDB, PostgreSQL); design schemas, access patterns, and migrations that hold up under load and evolve safely.</li> <li>Build and consume internal service APIs, including service-to-service authentication and shared platform libraries.</li> <li>Containerize services with multi-stage Docker builds and ship them through CI/CD pipelines to cloud infrastructure.</li> <li>Integrate with third-party payment processors and AWS services, handling sensitive data in line with PCI DSS and our security standards (secure coding, data masking, TLS, secrets management).</li> <li>Build reliability into money-movement flows: idempotency, retries, and reconciliation/settlement correctness.</li> <li>Participate in code review, design discussions, on-call rotation, and incident response for the services you own.</li> <li>Use AI-assisted development tools (e.g., GitHub Copilot, Claude Code, Cursor) effectively and responsibly as part of day-to-day work.</li> </ul> <h4>Requirements</h4> <ul> <li>3+ years of professional software engineering experience, with production Go experience among them (mid-level seniority).</li> <li>Bachelor's degree in computer science or a related field, or equivalent practical experience.</li> <li>Solid command of Go fundamentals: concurrency done right (goroutine lifecycle, channel discipline, context-driven cancellation), interfaces, error handling, modules, and the standard library.</li> <li>Experience building and consuming RESTful HTTP APIs, ideally with a Go web framework (we use Gin).</li> <li>Working proficiency with SQL databases (schema design, queries, transactions) — we use MySQL with sqlx.</li> <li>Comfort with Docker and CI/CD pipelines as part of a normal development workflow.</li> <li>Demonstrated experience using AI-assisted development tools (Copilot, Claude Code, Cursor, or similar) in real project work — and good judgment about when to trust, verify, and override their output.</li> <li>Strong testing discipline and the habit of writing maintainable, reviewable code.</li> <li>Clear written and verbal communication, a collaborative and ownership-driven mindset, and comfort working in an agile/iterative team onsite.</li> </ul> <h4>Preferred qualifications</h4> <ul> <li>Payments / fintech background — payment gateways, card processing, tokenization, PCI DSS, fraud, or financial transaction systems (strongly preferred).</li> <li>Hands-on AWS experience, especially DynamoDB, S3, Secrets Manager, KMS, SSM Parameter Store, ECS, and ECR.</li> <li>Experience with microservices and distributed-systems patterns (service-to-service auth, sidecars, idempotency, retries, observability).</li> <li>Familiarity with NoSQL (DynamoDB) and/or PostgreSQL in addition to MySQL.</li> <li>Experience with secure handling of sensitive data: encryption (AES, KMS), JWT, secrets management, and secure-coding practices (OWASP, data masking, TLS).</li> <li>Payments-domain depth: settlement/reconciliation, idempotency, card-network/scheme familiarity, fraud, or financial transaction systems.</li> <li>Experience introducing observability (metrics, distributed tracing, structured logging) and/or CI quality tooling (static analysis, linting) to a growing platform.</li> <li>Database schema migration and API versioning experience.</li> <li>JavaScript / TypeScript / React — a plus. Our admin and merchant UIs are React 19 + TypeScript + Vite; full-stack contribution is welcome but not required.</li> <li>Experience working in or migrating from a legacy/monolith system toward a modern service architecture.</li> </ul> <h4>Our tech stack</h4> <p>What you’ll actually work with, based on our current codebase.</p> <ul> <li>Language: Go.</li> <li>Web framework: Gin (gin-gonic/gin); some legacy services on raw net/http. REST/JSON (not gRPC).</li> <li>Data: MySQL (go-sql-driver/mysql, jmoiron/sqlx), DynamoDB (AWS SDK v2), PostgreSQL (lib/pq); Redis and Memcached for caching.</li> <li>Cloud & deploy: AWS — ECS, ECR, DynamoDB, S3, Secrets Manager, KMS, ACM, SSM, SES, Cognito (AWS SDK for Go v2).</li> <li>Auth & crypto: internal SvcAuth service-to-service auth, JWT (golang-jwt/jwt), golang.org/x/crypto, AES encryption.</li> <li>Testing: Go's testing, stretchr/testify, DATA-DOG/go-sqlmock.</li> <li>Build & deploy: Multi-stage Docker (golang ? scratch), Makefiles, GitLab CI (Docker-in-Docker), images to private ECR.</li> <li>Frontend (a plus): React 19, TypeScript 5.6, Vite, MUI, Redux Toolkit, Formik, Jest + React Testing Library.</li> </ul></p><p></p>

<p><h4>Description</h4> <p>Aspire Software is looking for a software engineer to join our team in Lebanon.</p> <p>Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p> <h4>About the role</h4> <p>We are hiring a mid-level Go engineer to build and operate the microservices at the core of our payments platform. You will own services end to end — from API design and database schema through testing, containerization, and production deployment — in a domain where correctness, security, and reliability are non-negotiable. This is a hands-on building role with clear ownership and room to grow into deeper platform and architecture work.</p> <p>Our services are REST/JSON APIs (Gin) deployed on AWS ECS, with observability handled through internal services today. As we scale the platform, there is real room to help raise the engineering bar — introducing metrics and distributed tracing, structured observability, and stronger CI/static-analysis standards. If you like owning systems and shaping how they are built, you will have that runway here.</p> <p>You will join an engineering team that uses AI-assisted development tools as a standard part of its workflow. We expect engineers to use these tools well — to move faster without sacrificing the rigor that payments demand.</p> <h4>What you'll do</h4> <ul> <li>Design, build, and maintain Go microservices (HTTP APIs, sidecars, and background processors) that handle payment authorization, tokenization, settlement, and reporting.</li> <li>Write clean, well-tested Go: table-driven unit tests, mocked dependencies, and meaningful coverage on the paths that move money.</li> <li>Profile and tune services for high throughput and low latency (pprof, benchmarking) — transaction paths are latency-sensitive.</li> <li>Integrate with relational and NoSQL data stores (MySQL, DynamoDB, PostgreSQL); design schemas, access patterns, and migrations that hold up under load and evolve safely.</li> <li>Build and consume internal service APIs, including service-to-service authentication and shared platform libraries.</li> <li>Containerize services with multi-stage Docker builds and ship them through CI/CD pipelines to cloud infrastructure.</li> <li>Integrate with third-party payment processors and AWS services, handling sensitive data in line with PCI DSS and our security standards (secure coding, data masking, TLS, secrets management).</li> <li>Build reliability into money-movement flows: idempotency, retries, and reconciliation/settlement correctness.</li> <li>Participate in code review, design discussions, on-call rotation, and incident response for the services you own.</li> <li>Use AI-assisted development tools (e.g., GitHub Copilot, Claude Code, Cursor) effectively and responsibly as part of day-to-day work.</li> </ul> <h4>Requirements</h4> <ul> <li>3+ years of professional software engineering experience, with production Go experience among them (mid-level seniority).</li> <li>Bachelor's degree in computer science or a related field, or equivalent practical experience.</li> <li>Solid command of Go fundamentals: concurrency done right (goroutine lifecycle, channel discipline, context-driven cancellation), interfaces, error handling, modules, and the standard library.</li> <li>Experience building and consuming RESTful HTTP APIs, ideally with a Go web framework (we use Gin).</li> <li>Working proficiency with SQL databases (schema design, queries, transactions) — we use MySQL with sqlx.</li> <li>Comfort with Docker and CI/CD pipelines as part of a normal development workflow.</li> <li>Demonstrated experience using AI-assisted development tools (Copilot, Claude Code, Cursor, or similar) in real project work — and good judgment about when to trust, verify, and override their output.</li> <li>Strong testing discipline and the habit of writing maintainable, reviewable code.</li> <li>Clear written and verbal communication, a collaborative and ownership-driven mindset, and comfort working in an agile/iterative team onsite.</li> </ul> <h4>Preferred qualifications</h4> <ul> <li>Payments / fintech background — payment gateways, card processing, tokenization, PCI DSS, fraud, or financial transaction systems (strongly preferred).</li> <li>Hands-on AWS experience, especially DynamoDB, S3, Secrets Manager, KMS, SSM Parameter Store, ECS, and ECR.</li> <li>Experience with microservices and distributed-systems patterns (service-to-service auth, sidecars, idempotency, retries, observability).</li> <li>Familiarity with NoSQL (DynamoDB) and/or PostgreSQL in addition to MySQL.</li> <li>Experience with secure handling of sensitive data: encryption (AES, KMS), JWT, secrets management, and secure-coding practices (OWASP, data masking, TLS).</li> <li>Payments-domain depth: settlement/reconciliation, idempotency, card-network/scheme familiarity, fraud, or financial transaction systems.</li> <li>Experience introducing observability (metrics, distributed tracing, structured logging) and/or CI quality tooling (static analysis, linting) to a growing platform.</li> <li>Database schema migration and API versioning experience.</li> <li>JavaScript / TypeScript / React — a plus. Our admin and merchant UIs are React 19 + TypeScript + Vite; full-stack contribution is welcome but not required.</li> <li>Experience working in or migrating from a legacy/monolith system toward a modern service architecture.</li> </ul> <h4>Our tech stack</h4> <p>What you’ll actually work with, based on our current codebase.</p> <ul> <li>Language: Go.</li> <li>Web framework: Gin (gin-gonic/gin); some legacy services on raw net/http. REST/JSON (not gRPC).</li> <li>Data: MySQL (go-sql-driver/mysql, jmoiron/sqlx), DynamoDB (AWS SDK v2), PostgreSQL (lib/pq); Redis and Memcached for caching.</li> <li>Cloud & deploy: AWS — ECS, ECR, DynamoDB, S3, Secrets Manager, KMS, ACM, SSM, SES, Cognito (AWS SDK for Go v2).</li> <li>Auth & crypto: internal SvcAuth service-to-service auth, JWT (golang-jwt/jwt), golang.org/x/crypto, AES encryption.</li> <li>Testing: Go's testing, stretchr/testify, DATA-DOG/go-sqlmock.</li> <li>Build & deploy: Multi-stage Docker (golang ? scratch), Makefiles, GitLab CI (Docker-in-Docker), images to private ECR.</li> <li>Frontend (a plus): React 19, TypeScript 5.6, Vite, MUI, Redux Toolkit, Formik, Jest + React Testing Library.</li> </ul></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Social Development Officer Ministry of Social Affairs Background In the context of prolonged displacement, economic crises, and increasing social vulnerabilities, MOSA seeks to recruit a development expert to support the implementation and coordination of social development interventions under the social welfare component of the National Social Protection Strategy, and the local development component of MoSA 2PHONE_NUMBER Strategy, particularly those delivered through Social Development Centers (SDCs). In this process, the role aims to bridge humanitarian, development and peace programming within MOSA and support the development and implementation of the MoSA Social Development Centers Strategy. The role will work closely with government counterparts, UN agencies, and civil society, to promote inclusive, holistic and conflict sensitive interventions that address vulnerabilities and strengthen community resilience. The position will also support the alignment of relevant humanitarian and development interventions with MoSA s SDC platform, including the gradual integration or linkage of selected partner-supported activities, tools and referral pathways into SDCs where appropriate, in line with national policies, institutional sustainability, protection principles and MoSA priorities.</p><p>Roles and Responsibilities</p><p>Support the development and operationalization of the SDC Strategy</p><p>Support MoSA in finalizing, refining and operationalizing the Social Development Centers Strategy, ensuring alignment with the MoSA 2PHONE_NUMBER Strategy and the National Social Protection Strategy. Support the translation of the SDC Strategy into practical implementation plans, including phased roll-out plans, annual workplans, geographic prioritization, responsibilities, timelines and follow-up mechanisms. Assist in defining and refining the role of SDCs as local entry points for social services, outreach, referrals, community engagement, social assistance linkages, protection-sensitive support, economic inclusion referrals and local initiatives.development Support MoSA in clarifying the minimum service package of SDCs, including core functions such as intake, identification, referral, follow-up, communication, community engagement, community outreach, protection risk identification, case management linkages and coordination with specialized service providers. Support the development or refinement of SOPs, guidance notes, templates and tools required for SDC strategy implementation.</p><p>Support implementation follow-up and coordination across MoSA structures</p><p>Work closely with relevant MoSA central departments, regional structures and SDC heads to support implementation of the SDC Strategy. Establish and maintain an implementation follow-up mechanism, including action trackers, progress dashboards, regular check-ins and reporting templates. Support regular coordination meetings between MoSA central units, regional focal points and selected SDCs to identify bottlenecks, document progress and agree on corrective actions. Support the organization and documentation of consultations, workshops and technical meetings related to SDC reform, service packages, referral pathways, staffing needs, capacity building and operational planning. Help ensure that SDC-level implementation is aligned with national standards while allowing flexibility to respond to local needs and area-specific vulnerabilities.</p><p>Coordinate stakeholders and partner alignment around SDCs</p><p>Support MoSA in coordinating with UNHCR, UN agencies, NGOs, municipalities, civil society organizations and development partners working in or through SDCs. Map ongoing and planned partner interventions linked to SDCs, including social services, protection, psychosocial support, GBV, child protection, disability inclusion, economic inclusion, local development, outreach and referral activities. Support MoSA in identifying opportunities to reduce duplication, improve complementarity and align partner-supported activities with the SDC Strategy. Support the integration of selected UNHCR-supported tools, practices, referral pathways and activities into SDCs, where appropriate and in line with MoSA systems.</p><p>Support monitoring, reporting, learning and institutionalization</p><p>Support MoSA in developing a monitoring framework for SDC Strategy implementation, including indicators on coverage, accessibility, service delivery, referrals, partner presence, capacity building, inclusion and user feedback. Prepare regular implementation updates, meeting minutes, action-point trackers, progress reports and briefing notes for MoSA leadership and partners. Document implementation challenges, lessons learned, good practices and recommendations to inform adjustments to the SDC Strategy and its roll-out. Support the preparation of briefs, concept notes and partner updates related to SDC reform, service delivery strengthening and institutional development. Support MoSA in institutionalizing SDC coordination and follow-up mechanisms within its regular structures, rather than creating parallel project-based arrangements.</p><p>Support MOSA s engagement with development actors, donors, finance institutions and the private sector to mobilize resources</p><p>Contribute to MOSA s engagement with development partners, including International Financial Institutions, Multilateral Development Banks, and Bilateral Development donors and the private sector to mobilize resources, roles and capacities that advance NSPS aligned initiatives with strategy Assist MOSA in identifying, strategically articulating and capitalizing development and resilience opportunities and partnerships, including through building internal capacities, tools and messaging Contribute to concept notes, briefs, and proposals linked to NSPS priorities</p><p>Documentation, monitoring, evaluation and reporting</p><p>Support MOSA to document and operationalize its SDC strategy and response framework through the development and refinement of SOPs, tools, guidance, and costed, multi year workplans, including phased implementation scenarios aligned with existing capacities, with the aim to enact it into inclusive government funded policies and/or legal frameworks Contribute to studies and analytical activities that build the conceptual framework and evidence base for comprehensive, inclusive and development-oriented responses to forced displacement. Organize, facilitate and report on relevant stakeholder meetings, as well as follow up on action points Report regularly on key activities, constraints, achievements, lessons learned and solutions, as well as contribute to monitoring, reporting, and learning focused on coverage, quality, and inclusiveness</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>University degree, preferably at an advanced level, in International Development, Development Studies Public Policy, Public Administration, Political Science, Economics, Social Sciences or other relevant technical fields</li><li>Minimum 7 years of experience in strategy development, planning, implementation and management of protection, community development or social services programming, reform and systems strengthening</li><li>Experience in community-based service delivery, case management, referral pathways, social workforce strengthening, and area-based programming is highly desirable.</li><li>Experience working with UN agencies, NGOs, municipalities, local authorities and government counterparts in Lebanon is an asset.</li><li>Knowledge of humanitarian-development linkages, displacement dynamics, protection mainstreaming and inclusion is desirable, particularly in relation to service delivery through national systems.</li><li>Strong understanding of social service delivery systems, decentralized service provision, SDC operations, social welfare, protection, inclusion and referral pathways.</li><li>Demonstrated experience in strategy operationalization, including development of workplans, implementation tools, SOPs, monitoring frameworks and progress reports.</li><li>Strong coordination and facilitation skills, including experience managing multi-stakeholder consultations, technical working groups and follow-up mechanisms.</li><li>Understanding of protection mainstreaming, accountability to affected populations, community engagement, case management, inclusion of persons with disabilities, gender-sensitive programming and access to services.</li><li>Solid knowledge of poverty, vulnerability, displacement, social protection and social development challenges in Lebanon.</li><li>Proven analytical, drafting and reporting skills, including ability to prepare briefs, meeting minutes, action trackers, implementation updates and donor/government-facing documents.</li><li>Ability to work closely with central and field-level teams, including SDC heads, regional coordinators and partner organizations.</li><li>Ability to work independently, manage multiple workstreams and follow up on implementation bottlenecks.</li><li>Fluency in Arabic and English; French is an asset.</li></ul><p></p></section>