Production Technician Jobs

A well-known retail company is looking for an experienced Maintenance Supervisor to join its team in Beirut. <br> <br>Key Responsibilities: <br> <br>- Supervise and coordinate daily maintenance activities. <br>- Plan and implement preventive and corrective maintenance programs. <br>- Monitor the maintenance of facilities, equipment, and building systems. <br>- Coordinate with external contractors and service providers. <br>- Ensure compliance with health, safety, and company standards. <br>- Maintain maintenance records and prepare related reports. <br> <br>Requirements: <br> <br>- Bachelor's degree or Technical Diploma in Mechanical, Electrical, or a related field. <br>- Minimum of 3 years of experience in a similar role. <br>- Strong leadership, planning, and problem-solving skills. <br>- Good knowledge of building maintenance systems and health & safety standards. <br>Proficiency in Microsoft Office. <br> <br>How to Apply: <br>Interested candidates are invited to send their CV via WhatsApp (Messages Only) to 76-665436, or by email to hr@goldietrading.com

1. Job Purpose <br>The Senior Maintenance Engineer is responsible for planning, coordinating, supervising, and improving maintenance activities to ensure the reliability, safety, and efficient operation of equipment, machinery, electrical systems, mechanical systems, facilities, and other technical assets. <br>The position provides technical leadership to maintenance teams, ensures preventive and corrective maintenance programs are effectively implemented, investigates equipment failures, and supports continuous improvement and cost-reduction initiatives. <br>2. Key Responsibilities <br>Maintenance Management <br>• Develop, implement, and monitor preventive and predictive maintenance programs. <br>• Plan and coordinate corrective and emergency maintenance activities. <br>• Ensure equipment and systems are maintained in accordance with manufacturer recommendations, applicable standards, and company procedures. <br>• Monitor equipment performance and identify potential failures before they occur. <br>• Review maintenance history and develop recommendations to improve equipment reliability. <br>• Ensure timely completion and proper documentation of maintenance work orders. <br>Technical Responsibilities <br>• Diagnose and troubleshoot mechanical, electrical, hydraulic, pneumatic, and control-system failures. <br>• Provide technical support for generators, ATS systems, electrical distribution systems, HVAC equipment, pumps, motors, compressors, and other mechanical/electrical equipment, as applicable. <br>• Review equipment manuals, technical drawings, electrical schematics, and maintenance procedures. <br>• Assist in equipment installation, commissioning, testing, and modification projects. <br>• Evaluate recurring equipment failures and implement permanent corrective actions. <br>• Coordinate with OEMs, suppliers, contractors, and specialist service providers when required. <br>Team Supervision <br>• Supervise and provide technical guidance to maintenance engineers, technicians, and subcontractors. <br>• Allocate maintenance tasks and monitor team performance. <br>• Ensure maintenance personnel follow approved procedures and safety requirements. <br>• Identify training requirements and support the development of technical staff. <br>• Conduct toolbox meetings and technical briefings when required. <br>Preventive & Predictive Maintenance <br>• Establish maintenance schedules based on equipment criticality and operating conditions. <br>• Monitor equipment condition through inspections, measurements, testing, and condition-monitoring techniques. <br>• Analyze maintenance trends and equipment failure data. <br>• Recommend equipment upgrades, replacement, or refurbishment when economically and technically justified. <br>Health, Safety & Environment <br>• Ensure all maintenance activities are performed in accordance with company HSE requirements. <br>• Implement appropriate Lockout/Tagout (LOTO) procedures where applicable. <br>• Ensure personnel use appropriate PPE and follow safe working practices. <br>• Participate in risk assessments, method statements, and permit-to-work processes. <br>• Investigate maintenance-related incidents and implement corrective actions. <br>Maintenance Planning & Documentation <br>• Prepare maintenance plans, schedules, checklists, and procedures. <br>• Maintain accurate equipment records and maintenance history. <br>• Prepare technical reports, failure reports, and maintenance performance reports. <br>• Monitor spare-parts requirements and coordinate with procurement and stores. <br>• Maintain an appropriate inventory of critical spare parts. <br>• Review maintenance costs and identify opportunities for optimization. <br>Projects & Improvements <br>• Participate in maintenance-related projects, equipment upgrades, and facility improvements. <br>• Prepare technical specifications and assist with the evaluation of suppliers and contractors. <br>• Review quotations and technical submissions where required. <br>• Supervise contractors during installation, maintenance, testing, and commissioning activities. <br>• Support energy-efficiency, reliability, and operational improvement initiatives. <br>3. Key Performance Indicators (KPIs) <br>The Senior Maintenance Engineer may be evaluated based on: <br>• Equipment availability and reliability <br>• Preventive maintenance completion rate <br>• Mean Time Between Failures (MTBF) <br>• Mean Time To Repair (MTTR) <br>• Reduction in equipment downtime <br>• Maintenance cost control <br>• Corrective maintenance response time <br>• Compliance with preventive maintenance schedules <br>• Spare-parts availability <br>• HSE compliance <br>• Completion of maintenance projects within schedule and budget <br>4. Qualifications <br>• Bachelor's degree in Mechanical Engineering, Electrical Engineering, Electromechanical Engineering, or a related field. <br>• Professional engineering certification is an advantage. <br>• Relevant technical certifications in maintenance, electrical systems, generators, HVAC, automation, or reliability engineering are advantageous. <br>5. Experience <br>• Minimum 5 years of relevant maintenance engineering experience, prefer

Amaken is seeking a Tendering & Project Coordinator with previous experience in construction, contracting, MEP, ELV, or systems integration for a telecom and security systems company based in Hamra, Lebanon. <br> <br>The successful candidate will be responsible for coordinating projects from the tendering and quotation stage through technical submittals, procurement, order follow-up, material delivery, and coordination with the technical and site teams. <br> <br>Key Responsibilities: <br> <br>1. Tendering, Estimation & Proposals: <br>• Review tender documents, RFQs, drawings, specifications, BOQs, and client requirements. <br>• Understand the overall project scope and identify the required systems, equipment, materials, and services. <br>• Read and interpret AutoCAD drawings and other technical documentation. <br>• Perform accurate quantity take-offs from drawings and specifications. <br>• Prepare and organize Excel-based BOQs. <br>• Issue RFQs to suppliers and obtain technical and commercial quotations. <br>• Compare supplier quotations, prices, specifications, and lead times. <br>• Coordinate with the technical team to select suitable products and solutions in line with project specifications. <br>• Prepare professional technical and commercial offers for submission to clients. <br>• Review quotations to ensure that all required quantities, accessories, services, and project requirements are properly covered. <br> <br>2. Technical Submittals & Documentation: <br>• Prepare complete technical submittals for client and consultant approval. <br>• Compile datasheets, compliance statements, technical schedules, catalogues, certificates, and other required documentation. <br>• Prepare or modify technical drawings using AutoCAD. <br>• Prepare system diagrams, schematics, flow diagrams, and presentations using Microsoft Visio or similar software. <br>• Coordinate with manufacturers and suppliers to obtain the required technical documentation. <br>• Follow up on client and consultant comments and revise submittals until approval. <br> <br>3. Project & Procurement Coordination: <br>• Review the awarded project, approved offer, BOQ, drawings, specifications, and delivery requirements. <br>• Coordinate with suppliers and manufacturers to obtain competitive prices, lead times, and commercial terms. <br>• Coordinate with management and the concerned departments to ensure the timely issuance of Purchase Orders (POs). <br>• Follow up with suppliers regarding order confirmation, production, product availability, and expected delivery dates. <br>• Coordinate shipments, logistics, documentation, and delivery schedules. <br>• Track orders and shipments until materials are successfully delivered to the site, warehouse, or required destination. <br>• Maintain accurate records and updated status reports for all project orders. <br>• Ensure that procurement and delivery activities remain aligned with project timelines. <br> <br>4. Material & Technical Team Coordination: <br>• Coordinate closely with engineers, technicians, project managers, and site teams. <br>• Verify that all required equipment and materials are available before scheduled installation activities. <br>• Ensure that accessories, installation materials, connectors, tools, consumables, and other required items are properly identified and included. <br>• Follow up on shortages and arrange the required materials before they affect site activities. <br>• Anticipate potential material-related delays and take corrective action to minimize their impact on project schedules. <br>• Maintain clear communication between suppliers, procurement, technical teams, site teams, and management. <br>• Track pending items, partial deliveries, backorders, and outstanding accessories until all project material requirements are fulfilled. <br> <br>Required Qualifications: <br> <br>• Bachelor’s degree or technical degree in Electrical Engineering, Electronics, Telecommunications, Computer Engineering, Network Engineering, or a related field. <br>• Previous experience in construction, contracting, MEP, ELV, low-current systems, or systems integration. <br>• Experience in tendering, estimation, procurement, or project coordination is highly preferred. <br>• Good working knowledge of AutoCAD. <br>• Strong proficiency in Microsoft Excel for BOQs, calculations, cost comparisons, and project tracking. <br>• Knowledge of Microsoft Visio or similar diagramming software

Job Description: Site Technical Coordinator <br> <br>Position Overview <br> <br>The Site Technical Coordinator is responsible for ensuring that the renovation works are executed in full alignment with the approved architectural, interior design, structural, MEP, and specialist design documentation. Based on site in Beirut, this role acts as the principal technical link between the design consultants, architect, contractors, subcontractors, suppliers, and the on-site project team. <br> <br>The position requires a highly organized, detail-oriented construction professional who can read, interpret, and coordinate drawings and specifications, identify inconsistencies before they affect the works, and support the timely resolution of technical matters. The successful candidate will safeguard the design intent while ensuring that the project is practical to build, coordinated across disciplines, compliant with applicable requirements, and delivered to the expected quality standard. <br> <br>Item <br>Details <br>Job Title <br>Site Technical Coordinator <br>Location <br>Beirut, Lebanon <br>Project Type <br>High-end building renovation / refurbishment <br>Department <br>Project Delivery / Site Team <br>Reporting To <br>Project Manager or Senior Site Manager <br>Working Relationships <br>Architect, design consultants, contractors, subcontractors, suppliers, site engineers, QA/QC personnel, and client representatives <br> <br> <br> <br> <br>Key Responsibilities <br> <br>Design Review and Technical Coordination <br> <br>The Site Technical Coordinator shall review and interpret all issued-for-construction drawings, specifications, schedules, material submittals, shop drawings, and method statements. The role shall compare architectural, interior design, structural, MEP, façade, fire and life-safety, and specialist packages to identify clashes, omissions, constructability risks, and inconsistencies. <br> <br>The coordinator shall maintain a clear record of design comments, drawing revisions, technical queries, and coordination actions. Before work proceeds, the coordinator shall ensure that the relevant drawings and technical information are current, coordinated, approved, and understood by the parties executing the works. <br> <br>Liaison Between Design and Site Teams <br> <br>The role shall serve as the daily technical interface between the architect and design consultants on one side, and the project delivery team on the other. This includes communicating site conditions, installation constraints, sequencing requirements, dimensional conflicts, and construction feedback to the design team in a clear and timely manner. <br> <br>The Site Technical Coordinator shall translate approved design intent into practical on-site guidance without making unauthorized design changes. When clarification is required, the coordinator shall prepare and track Requests for Information (RFIs), technical submissions, samples, and proposals, and shall follow up until an approved resolution is issued and communicated to the responsible teams. <br> <br>Shop Drawings, Submittals, and Materials <br> <br>The coordinator shall review contractor and subcontractor shop drawings, coordination drawings, material submittals, samples, mock-ups, and technical data against the approved design documents. The role shall verify dimensions, interfaces, finishes, levels, tolerances, access requirements, maintenance considerations, and coordination with MEP services before submitting items for consultant review. <br> <br>The coordinator shall track the status of all technical submissions and highlight delayed approvals, missing information, or procurement risks that may affect site progress. Particular attention shall be given to renovation-related constraints, including existing-condition verification, concealed services, protection of retained elements, and interface works. <br> <br>Site Inspections and Quality Support <br> <br>The Site Technical Coordinator shall conduct regular site inspections to verify that the works are being carried out in accordance with approved drawings, specifications, mock-ups, samples, and agreed construction details. The role shall promptly report deviations, workmanship concerns, and coordination issues to the Project Manager and relevant contractors. <br> <br>Working closely with QA/QC personnel and site engineers, the coordinator shall support inspection requests, snagging and de-snagging, technical close-out, and the compilation of as-built information. The coordinator shall help preserve the required standard of architectural and interior finishes throughout all stages of construction. <br> <br>Meetings, Documentation, and Reporting <br> <br>The role shall attend and contribute to technical coordination meetings, design review meetings, site walks, and progress meetings. The coordinator shall prepare concise agendas, action trackers, technical logs, and meeting records where assigned, ensuring that responsibilities and target dates are clearly recorded. <br> <br>The coordinator shall maintain an orderly project record of drawings, specifications, approvals, RFIs, site instructions, shop d

<p><br></p><p><b>Role Overview </b>As a Senior Security Engineer you will own security problem spaces that span your team and adjacent teams. You will ensure the security, confidentiality, and integrity of our network and cloud infrastructure at scale, while driving meaningful security improvements across multiple services and engineering groups. You will operate self-directedly, make sound risk-based decisions in ambiguous situations, influence secure architecture and design decisions, and collaborate closely with DevOps, Engineering, and cross-functional teams to embed security throughout the development lifecycle in a fast-moving environment.</p><p><b>Key Responsibilities</b> Own and lead the design and implementation of security controls across network and cloud infrastructure, spanning multiple teams and services. Drive cross-team threat modeling, vulnerability assessments, and penetration testing; identify systemic risks and prioritize remediation. Define and maintain multi-team security standards, policies, and procedures that are adopted consistently across adjacent teams. Partner with DevOps and Engineering to integrate security best practices into the SDLC and guide secure design decisions across team boundaries. Lead complex incident response efforts: perform cross-team root-cause analysis, coordinate remediation, and drive resilience improvements. Design and enhance monitoring, log analysis, and threat detection capabilities (Datadog, New Relic, Grafana, SIEM, etc.) to reduce noise and improve response readiness. Identify and eliminate cross-team security inefficiencies through reusable patterns, automation, and simplified workflows. Mentor engineers across teams, raise the overall security culture, and share knowledge through documentation, sessions, and coaching. Stay ahead of evolving network and cloud security threats and proactively assess their impact on our infrastructure. Design and operate AI-assisted security automation for alert triage, vulnerability prioritization, security testing, evidence collection, and remediation tracking, while maintaining human review and validation for security decisions. Establish secure-use guardrails for AI tools and workflows to protect source code, credentials, customer data, payment information, and other sensitive company assets. Secure fintech and payment-related products by assessing payment flows, payment APIs, sensitive financial data, tokenization, fraud-abuse risks, and third-party payment integrations.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>5+ years of hands-on experience in infrastructure and application security, with strong focus on cloud environments (AWS preferred).</li><li>Proven experience owning security initiatives that span multiple teams (threat modeling, vulnerability management, incident response, secure SDLC).</li><li>Deep expertise in cloud security services, cloud networking (firewalls, load balancers, WAF), and DDoS mitigation (Cloudflare or equivalent).</li><li>Strong working knowledge of security tools and platforms: SIEM, vulnerability scanners, IDS/IPS, Datadog, Grafana, etc.</li><li>Proven ability to translate regulatory, compliance, and risk requirements into scalable, technically verifiable cloud, application, identity, and operational security controls (SOC2, PCI DSS, ISO 27001, NIST, CIS).</li><li>Demonstrated ability to operate independently, make risk-based trade-offs, influence without authority, and drive alignment across teams.</li><li>Excellent communication and collaboration skills; able to explain complex security topics clearly to both technical and non-technical stakeholders.</li><li>Working knowledge of OWASP Top 10, OWASP API Security Top 10, and OWASP MASVS/MASTG or equivalent mobile application security standards.</li><li>Experience securing payment and fintech applications, including payment APIs, sensitive financial data, and third-party payment integrations.</li><li>Nice-to-Haves: Hands-on penetration testing experience. Relevant certifications (CISSP, CISM, AWS Certified Security Specialty or equivalent). Experience shifting security left and integrating security into CI/CD pipelines. Background in food delivery, e-commerce, or high-traffic consumer applications. Fluency in English and Arabic (French is a plus). Strong technical documentation and knowledge-sharing skills.</li></ul>

Department Service Center <br>The After-Sales Support Officer is responsible for coordinating customer support activities after the sale, serving as the main communication link between customers, technicians, sales, warehouse, and management. The role ensures that service requests, warranty claims, repairs, maintenance visits, and customer complaints are properly recorded, followed up, and resolved within the required timeframe. <br>Main Duties and Responsibilities <br>• Receive and register customer service requests, complaints, warranty claims, and repair requests. <br>• Communicate with customers to understand their issues and collect all required product and purchase information. <br>• Coordinate product inspections, repairs, maintenance visits, and installations with service center technicians. <br>• Follow up on each service request from receipt until completion and customer confirmation. <br>• Provide customers with clear updates regarding inspection results, repair status, expected completion dates, costs, and warranty coverage. <br>• Verify warranty eligibility based on invoices, serial numbers, warranty conditions, and company policies. <br>• Prepare service reports, quotations, job cards, delivery notes, and other after-sales documentation. <br>• Maintain accurate records of customer cases, repair history, complaints, and completed services in the company system. <br>• Coordinate with the warehouse and procurement teams regarding spare parts, replacement products, and required tools. <br>• Coordinate with the sales team when customer cases require commercial follow-up or additional product support. <br>• Arrange the receipt and return of customer products and ensure proper documentation and handover. <br>• Follow up with customers after service completion to confirm satisfaction and proper product operation. <br>• Escalate delayed, repeated, or unresolved technical issues to the Service Center Manager. <br>• Prepare periodic reports on open cases, response time, resolution time, recurring issues, and customer satisfaction. <br>• Support continuous improvement initiatives to enhance after-sales service quality, efficiency, and customer experience. <br>• Ensure compliance with company procedures, warranty policies, and customer service standards. <br>Regulatory Requirements — Education and Experience <br>• Diploma or bachelor’s degree in Business Administration, Customer Service, Electronics, , or a related field. <br>• Minimum of 2–3 years of experience in after-sales support, customer service, technical coordination, or a similar role. <br>• Previous experience with inverters, batteries, electronics, security systems, or technical products is preferred. <br>• Basic understanding of technical troubleshooting, repair processes, and warranty procedures. <br>• Experience using ERP, CRM, ticketing, or service-management systems is preferred

Department Service Center <br>The After-Sales Support Officer is responsible for coordinating customer support activities after the sale, serving as the main communication link between customers, technicians, sales, warehouse, and management. The role ensures that service requests, warranty claims, repairs, maintenance visits, and customer complaints are properly recorded, followed up, and resolved within the required timeframe. <br>Main Duties and Responsibilities <br>• Receive and register customer service requests, complaints, warranty claims, and repair requests. <br>• Communicate with customers to understand their issues and collect all required product and purchase information. <br>• Coordinate product inspections, repairs, maintenance visits, and installations with service center technicians. <br>• Follow up on each service request from receipt until completion and customer confirmation. <br>• Provide customers with clear updates regarding inspection results, repair status, expected completion dates, costs, and warranty coverage. <br>• Verify warranty eligibility based on invoices, serial numbers, warranty conditions, and company policies. <br>• Prepare service reports, quotations, job cards, delivery notes, and other after-sales documentation. <br>• Maintain accurate records of customer cases, repair history, complaints, and completed services in the company system. <br>• Coordinate with the warehouse and procurement teams regarding spare parts, replacement products, and required tools. <br>• Coordinate with the sales team when customer cases require commercial follow-up or additional product support. <br>• Arrange the receipt and return of customer products and ensure proper documentation and handover. <br>• Follow up with customers after service completion to confirm satisfaction and proper product operation. <br>• Escalate delayed, repeated, or unresolved technical issues to the Service Center Manager. <br>• Prepare periodic reports on open cases, response time, resolution time, recurring issues, and customer satisfaction. <br>• Support continuous improvement initiatives to enhance after-sales service quality, efficiency, and customer experience. <br>• Ensure compliance with company procedures, warranty policies, and customer service standards. <br>Regulatory Requirements — Education and Experience <br>• Diploma or bachelor’s degree in Business Administration, Customer Service, Electronics, , or a related field. <br>• Minimum of 2–3 years of experience in after-sales support, customer service, technical coordination, or a similar role. <br>• Previous experience with inverters, batteries, electronics, security systems, or technical products is preferred. <br>• Basic understanding of technical troubleshooting, repair processes, and warranty procedures. <br>• Experience using ERP, CRM, ticketing, or service-management systems is preferred

MAIN FUNCTIONS: <br> ▪ Serve as the first point of contact for customers visiting the branch, ensuring a welcoming and professional environment. ▪ Responsible for allocating customers to the appropriate sales consultant and maintaining accurate customer records. ▪ Present the company in a professional attitude and ability to create a welcoming and helpful showroom environment. RESPONSIBILITIES: Customer Relations & Front Desk Management ▪ Greet all walk-in customers warmly and professionally upon arrival at the showroom. ▪ Allocate each customer to the appropriate sales consultant based on turns. ▪ Maintain a neat, organized, and welcoming reception area that reflects the company’s brand and values. ▪ Promote a positive and professional image of the company in every interaction. Customer Data & Records ▪ Accurately collect and input customer information in the daily checklist and showroom CRM/database. ▪ Ensure all customer data is kept up to date, complete, and free of errors or duplication. ▪ Submit daily reports or logs of customer visits and interactions to the Branch Manager. Phone & Communication Management ▪ Answer all incoming phone calls promptly and professionally. ▪ Direct calls to the appropriate department or team member as required. ▪ Handle basic customer inquiries regarding branch location, opening hours, product availability, and ongoing promotions. Administrative & Support Tasks ▪ Support the branch team with basic clerical tasks, such as filing, document preparation, and coordination of schedules. ▪ Assist in maintaining office supplies and notifying the Branch Manager of replenishment needs. ▪ Coordinate with delivery/logistics personnel when needed, including confirming delivery appointments or rescheduling requests. ▪ Help prepare and organize customer files or product catalogs for in-branch use. AUTHORITIES: ▪ Refer to the latest Authority Matrix as approved by Top Management for decision-making scope. QUALIFICATIONS:▪ Baccalaureate Diploma or TS secretarial or equivalent. EXPERIENCE: ▪ At least 1 years of experience in reception / front office unit. COMPETENCIES: ▪ Excellent communication and interpersonal skills. ▪ Customer service orientation with a friendly and professional demeanor. ▪ Strong organizational and time management abilities. ▪ Attention to detail, especially in handling customer data. ▪ Accountable & responsible. ▪ Technical Skills: Computer literate including knowledge of MS Office. ▪ Languages: Read, speak, and write Arabic and English. French is an asset

Read Carefully before applying. <br>Logistics/Freight/Shipping experience is a plus. <br> <br>We are looking for an experienced Female Customer Service Representative to handle customer inquiries, complaints, key accounts, and service coordination while maintaining excellent customer satisfaction. <br>Requirements: <br> Bachelor’s degree in Business Administration or equivalent <br> 2+ years of customer service/support experience <br> Previous experience in FMCG or Logistics industries is a plus. <br> Experience in Conducting research to support shipment processing. <br> Conduct analysis on the different Customer Service sheets. <br> Fluent in Arabic & English; French is a plus <br> Good knowledge of MS Office. <br> Excellent communication, phone-handling, and active listening skills <br> Strong organizational and time-management abilities <br> Customer-oriented, detail-oriented, and able to work under pressure <br>Monday to Friday; 9am - 5pm <br>Salary up to 800$ - 950$ plus other benefits

‼️ PRIMETALENT IS HIRING ‼️ <br> Package around $1,000 – 1,300 <br> <br>We are hiring a Project Supervisor / Pilot معلم ورشة for our reputable company in Nahr El Mote area. <br> <br>Key Responsibilities: <br>• Take site measurements & interpret technical drawings <br>• Coordinate with engineers, consultants & technicians <br>• Coordinate manpower, materials & schedules <br>• Monitor quality, progress & resolve site issues <br>• Supervise electrical projects & site works <br> <br>Key Qualifications: <br>• Valid driving license & ability to drive a manual-transmission vehicle <br>• Ability to take measurements & read technical drawings and layouts <br>• 5+ Years of Experience as a Project Supervisor <br>• Strong knowledge of general electrical works <br>• Age 35+ <br> <br>We are Offering: <br>• Working days: Mon to Fri from 8:00 AM till 4:00 PM <br>• Package around $1,000 – 1,300 <br>• NSSF <br> <br>Interested candidates can apply via WhatsApp on 81795407 or email us at info@primetalentlb.com mentioning Project Supervisor / Nahr El Mote in the subject line

Job Summary <br>We are looking for a Software Application Support professional to provide technical and functional support for business applications. The role involves assisting customers, managing support tickets and service requests, delivering customer training, and following up on assigned tasks through completion. <br> <br>Job Responsibilities <br>• Provide customer support through phone, email, and on-site. <br>• Manage and follow up on customer calls, tickets, and service requests. <br>• Professionally follow up on customer tickets until resolution, with proper documentation. <br>• Provide customer training online and on-site. <br>• Finalize and deliver assigned jobs. <br>• Work as a team member. <br> <br>Job Requirements <br>• University graduate. <br>• Minimum 2 years of experience in installing and supporting business applications. <br>• Experience in a similar job within a software company. <br>• Preferable experience with Business Applications, including Stock/Inventory, Billing, Accounting, Point of Sale (POS), Payroll, and Assets. <br>• Knowledge of SQL Server. <br> <br>Location: Achrafieh

Location: Mazraat Yachouh - Matn <br> <br>The main responsibilities of this position would include: <br> <br>- System data entry and continuous follow-up <br>- Opening, updating, and closing job cards / repair orders <br>- Preparation and processing of invoices <br>- Parts administration and follow-up <br>- Accident repair and insurance claim coordination and follow-up <br>- Coordination with insurance companies <br>- Preparation and submission of accident quotations, pictures, reports, and required supporting documents <br>- Follow-up on insurance approvals and pending claims <br>- Warranty case documentation and follow-up <br>- Customer reception and proper recording of complaints and service requirements <br>- Customer communication and regular updates regarding vehicle repair status <br>- Coordination with the Workshop Manager and technicians regarding diagnosis, repairs, and vehicle status <br>- Follow-up on pending vehicles and ongoing repair cases <br>- Coordination of vehicle readiness and final delivery to customers <br>- Maintaining proper records and documentation for service, accident, insurance, warranty, and customer cases <br>- Handling customer inquiries and aftersales-related concerns <br>- General administrative and operational support for the Aftersales Department

<p>Prepare and issue job offers and contracts.</p><p>Maintain proper documentation and records</p><p>Monitor certification and license renewals.</p><p>Track customer support hours and coordinate with internal teams.</p><p>Coordinate meetings, workshops, and client site visits.</p><p>Prepare quotations and commercial offers.</p><p>Follow up with clients regarding offer approvals.</p><p>Coordinate collections and payment follow-ups.</p><p>Prepare and review daily TMS reports.</p><p>Coordinate with the Marketing Team on ongoing activities.</p><p>Assist in organizing company events, meetings, and logistics.</p><p>Follow up on office IT-related issues with the technical team.</p><p>Coordinate office equipment procurement, maintenance, and supplies management.</p><p>Maintain office inventory and ensure smooth day-to-day administrative operations.</p><p><br></p><p><b>Qualifications</b></p><p>Bachelor's degree in business administration, Management, or a related field.</p><p>Fresh graduate or up to one year of relevant experience.</p><p>Excellent organizational and time management skills.</p><p>Strong written and verbal communication skills in English and Arabic.</p><p>Proficiency in Microsoft Office (Excel, Word, Outlook, and PowerPoint).</p><p>Ability to manage multiple tasks and meet deadlines.</p><p>A proactive attitude, attention to detail, and willingness to learn.</p><p><strong>Desired Candidate Profile</strong></p><p><br></p>

Customer Engagement: Establish and maintain relationships with clients, understanding their needs and providing technical expertise on products and services. <br> <br>Technical Presentations: Prepare and deliver presentations to explain product features and benefits to customers. <br> <br>Sales Support: Collaborate with the sales team to identify customer requirements and provide necessary support throughout the sales process. <br> <br>Problem Solving: Assist clients in resolving issues with product usage and recommend improvements or upgrades. <br> <br>Market Analysis: Analyze customer feedback and market trends to propose new product ideas and enhancements. <br> <br>Training: Provide training and technical information to customers and sales staff to ensure a thorough understanding of products. <br> <br>Qualifications <br>Education: A bachelor's degree in Mechanical or Electrical engineering, <br> <br>Experience: Previous experience in sales engineering, technical support, or a related field is preferred. <br> <br>Skills: Strong technical knowledge, excellent communication skills, and the ability to explain complex concepts to non-technical audiences are essential

Tasks & Responsibilities: <br>• Setting sales goals and developing sales strategies. <br>• Provide technical, support information to customer. <br>• Provide sales quotations, solutions and technical support. <br>• Process sales orders. <br>• Contacting potential and existing customers on the phone, by email, and in person. <br>• Obtain client feedback and coordinate with the team to check the progress of existing projects. <br>• Preparing and sending quotes and proposals. <br>• Handling customer questions, inquiries, and complaints. <br>• Conduct follow-ups on all proposal and achieve sales target. <br>• Handle, manage & update client records. <br> <br>Skills: <br>• Communication <br>• Negotiation <br>• Customer Service <br>• Time Management <br>• Computer skills: Microsoft 365 and AutoCAD. <br>• Details Oriented <br> <br>Related Experience: <br>• Fresh graduate. <br> <br>Education: <br> <br>• Bachelor Degree in Mechanical Engineer or related field. <br> <br>Abilities: <br>• Oral & Written Comprehension: the ability to listen to read and understand information and ideas presented through spoken words and sentences and in writing. <br>• Oral & Written Expression: the ability to communicate information and ideas in speaking and writing so others will understand

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We're looking for a Spare Parts Warehouse Coordinator to join our growing team and help ensure the efficient management of our spare parts warehouse.</p><p>Job Description:</p><ul><li>Receive, inspect, and store incoming spare parts.</li><li>Maintain accurate inventory records in the EMIS Warehouse Management System.</li><li>Issue spare parts to technicians and service teams according to approved requests.</li><li>Monitor stock levels and prepare replenishment requests.</li><li>Conduct regular stock counts and annual inventory audits.</li><li>Ensure proper labeling, storage, and preservation of spare parts.</li><li>Coordinate with Procurement regarding shortages and urgent orders.</li><li>Maintain warehouse cleanliness and follow safety procedures.</li><li>Coordinate warranty return parts and defective material handling.</li><li>Assist in continuous warehouse process improvement initiative.</li></ul><p>Key Responsibilities:</p><ul><li>Inventory control and stock management.</li><li>Receiving and issuing spare parts.</li><li>Warehouse organization.</li><li>Stock counting and reporting.</li><li>Coordination with procurement and service teams.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>2+ years of warehouse or inventory experience.</li><li>Good Excel and ERP knowledge.</li><li>Strong organizational and communication skills.</li><li>Experience in spare parts management is an advantage.</li></ul><p></p></section>

Promedic Holding is looking for an experienced Medical Sales Representative to join our growing team! <br> <br>Key Responsibilities: <br>* Promote and sell medical devices and healthcare equipment to hospitals, clinics, and healthcare professionals <br>* Conduct product presentations and demonstrations <br>* Provide technical support and product guidance <br>* Prepare quotations, follow up on inquiries, and close sales opportunities <br>* Build and maintain strong relationships with existing and potential clients <br>* Identify new business opportunities and market trends <br>* Coordinate with internal teams to ensure customer satisfaction and timely delivery <br> <br>Requirements: <br>✔️ Bachelor's degree in Biomedical Engineering, Medical Laboratory Sciences, Nursing, or a related healthcare field <br>✔️ Minimum 3 years of experience in medical device sales or the healthcare equipment industry <br>✔️ Strong sales, communication, and presentation skills <br>✔️ Ability to understand and explain technical medical products <br>✔️ Self-motivated with excellent relationship-building abilities <br>✔️ Fluency in Arabic and English (French is a plus)

• Own a portfolio of strategic and repeat customers; build relationships with decision makers, understand their needs, and identify opportunities for additional products and solutions. <br>• Generate qualified opportunities through prospecting, referrals, client visits, and follow-up on inbound leads; maintain a disciplined schedule of customer contact. <br>• Lead consultative sales discussions, site or technical discovery with relevant specialists, product demonstrations, and tailored proposals for complex requirements. <br>• Prepare accurate quotations and commercial offers; negotiate within approved pricing, margin, payment, and credit policies, and secure the required internal approvals. <br>• Close opportunities against agreed sales and profitability targets, then coordinate with CRM, technical, procurement, warehouse, delivery, and service teams to fulfill commitments. <br>• Maintain complete customer and opportunity records in the CRM, including contact details, next steps, quotations, expected closing dates, and reasons for lost business. <br>• Produce reliable weekly and monthly pipeline forecasts and performance reports; flag risks, delayed deals, customer concerns, and stock constraints early to the Sales Manager. <br>• Handle escalated customer concerns promptly, coordinate resolutions with the responsible teams, and protect long-term customer relationships. <br>• Monitor competitor activity, customer feedback, and market demand; recommend relevant offers, bundles, or account plans to the Sales Manager. <br>• Coach junior sales colleagues on product positioning, follow-up, proposals, and CRM discipline; share practical knowledge without assuming formal line management. <br>• Represent TechStore Group professionally at client meetings, industry events, and exhibitions. <br> <br> <br> <br> <br>Qualifications and experience <br>• Bachelor’s degree in business, marketing, engineering, or a related field; relevant technical education and strong sales experience may also be considered. <br>• At least five years of B2B sales or account management experience, with a documented record of achieving targets and closing complex deals. <br>• Experience selling technology, ELV and security, networking, solar, or related solutions is preferred. <br>• Experience using a CRM to manage opportunities, forecasts, and customer activity; strong Microsoft Office or Google Workspace skills. <br> <br> <br> <br>General Acknowledgement <br>This Job Description is not intended to be all inclusive. Employee may perform other related duties and tasks as required to meet the developing needs and expectations of Tech Store. In addition to adherence to this Job Description, Employee must at all times comply with Tech Store’s Internal Rules and Regulations as well as the Department’s rules and regulations

<p>We are seeking a motivated, customer-oriented, and detail-driven individual to join our healthcare team as a <strong>Pharmacy Assistant</strong> in Mount Lebanon.&nbsp;</p><p>In this role, you will work under the direct supervision of licensed pharmacists to deliver high-quality pharmaceutical care, ensure the smooth daily operation of the pharmacy, and provide exceptional service to our patients and customers.</p><p>This is an excellent entry-level opportunity for candidates eager to launch a career in the pharmaceutical and healthcare support field within a collaborative, professional, and patient-centered environment.</p><p>&nbsp;</p><p><strong>Key Responsibilities and Duties</strong></p><ul><li>Assist pharmacists with everyday dispensary tasks, stock handling, and counter sales.</li><li>Receive, unpack, verify, and properly shelve incoming medication and healthcare supplies.</li><li>Monitor inventory levels, check expiration dates regularly, and organize stock according to pharmacy guidelines.</li><li>Greet customers warmly, answer general inquiries, and guide them to appropriate over-the-counter (OTC) products or refer them to the licensed pharmacist for medical consultations.</li><li>Operate the point-of-sale (POS) cash register, process payments accurately, and issue receipts.</li><li>Maintain a clean, organized, sanitary, and well-stocked pharmacy environment in compliance with health and safety standards.</li><li>Assist in preparing prescription labels, packaging medication, and recording patient information under strict pharmacist supervision.</li><li>Handle incoming phone calls and direct them to the appropriate team members.</li></ul><p>&nbsp;</p><p><strong>Qualifications and Requirements</strong></p><ul><li>High school diploma or equivalent (Baccalaureate II or technical diploma is preferred).</li><li>0 to 1 year of experience in a pharmacy, retail, or customer service setting (fresh graduates are encouraged to apply).</li><li>Basic understanding of medical terminology, health products, or pharmacy operations is an asset.</li><li>Fluency in Arabic; good working knowledge of English or French is highly desirable.</li><li>Legal eligibility to work in Lebanon and proximity to Mount Lebanon.</li></ul><p>&nbsp;</p><p><strong>Required Skills and Competencies</strong></p><ul><li><strong>Attention to Detail:</strong> High degree of accuracy in handling cash transactions, verifying product labels, and organizing stock.</li><li><strong>Customer Service:</strong> Friendly, empathetic, and professional communication demeanor with patients and patrons.</li><li><strong>Teamwork:</strong> Ability to collaborate smoothly with pharmacists and auxiliary pharmacy staff.</li><li><p><strong>Basic Computer Literacy:</strong> Familiarity with POS systems, data entry, and basic inventory software.</p><p><strong>Time Management:</strong> Capability to multitask, prioritize duties, and work effectively during peak retail hours.</p></li></ul><p>&nbsp;</p><p><strong>Benefits and Perks</strong></p><ul><li>Comprehensive on-the-job training and professional mentorship from experienced pharmacists.</li><li>Opportunities for skill development and career progression within the healthcare retail sector.</li><li>Supportive, professional, and dynamic working environment.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Description<br><p>GlobeMed Group, the largest Healthcare Benefits Management company in the MENA region is looking for a Senior AI / ML Engineer&nbsp;who will be&nbsp;responsible for designing, developing, integrating, and deploying AI capabilities across GlobeMed. The role provides senior technical expertise in AI engineering, application development, while working closely with business and technical teams to deliver reliable, scalable, and secure AI capabilities aligned with organizational needs.</p><br><p><strong>Duties &amp; Responsibilities:</strong></p><br><ul><li>Design and develop AI capabilities, applications, and AI-enabled workflows using modern AI tools and frameworks.</li><li>Develop and integrate AI agents, APIs, and MCP-based capabilities where applicable.</li><li>Develop and maintain front-end and back-end components supporting AI applications.</li><li>Apply AI-assisted coding tools to improve development efficiency and code quality.</li><li>Evaluate and adopt emerging AI technologies, frameworks, and development practices.</li><li>Ensure AI solutions are designed with appropriate scalability, reliability, security, and maintainability.</li><li>Work with ICT teams to ensure appropriate infrastructure, networking, security, and resource requirements are addressed.</li><li>Monitor and optimize the technical performance and resource utilization of AI environments.</li><li>Lead technical testing and validation of AI solutions prior to implementation.</li><li>Evaluate AI solutions for accuracy, reliability, performance, usability, and scalability.</li><li>Identify technical and functional issues and coordinate their resolution.</li><li>Establish appropriate testing approaches for AI models, agents, integrations, and applications.</li><li>Training, evaluating, and fine-tuning ML models on historical data for predictive analysis.</li></ul><br>Qualifications<br><p><u>Education:</u></p><br><ul><li>Bachelor's degree in Computer Science, Software Engineering, Artificial Intelligence, Information Technology, or a related technical field.</li><li>Relevant Master's degree or professional AI/cloud certification is an advantage.</li></ul><p><u>Experience/Knowledge: </u></p><br><ul><li>3-6&nbsp;years of experience in AI Platforms.</li><li>Strong hands-on experience developing and deploying AI applications and capabilities.</li><li>Strong knowledge of modern AI tools, frameworks, APIs, LLMs, and AI development practices.</li><li>Experience with AI agents, MCPs, and AI integrations.</li><li>Experience using AI coding and AI-assisted software development tools.</li><li>Experience working with legacy Databases using SQL.</li><li>Hands on code knowledge using python or other similar languages.</li><li>Source Control platform integration example GIT.</li><li>Previous experience working with microservices</li><li>Prior work experience with message queues and streaming platforms is a plus.</li><li>Knowledge of Agile methodology with prior experience on ticketing systems like jira is a plus.</li><li>Experience working on ML models with hands on experience using platforms like pytorch.</li><li>Hands on model testing, metrics evaluation, and fine tuning for ML predictive models.</li></ul><br><br> </div>