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<p>Background and Context The Middle East and North Africa region is experiencing a period of profound disruption shaped by the latest war in the Middle East, wider regional escalation risks, and shifting geopolitical alignments, economic shocks, social fragility, and worsening climate and environmental pressures. These developments are unfolding in a region already marked by inequality, conflict vulnerability, fossil fuel dependency, water scarcity, food insecurity, energy insecurity, constrained civic space, and uneven climate resilience. The war and its broader regional repercussions are likely to reshape power relations, diplomacy, security priorities, governance systems, economic planning, public narratives, and social movements. The disruption also has direct and indirect climate and environmental consequences, including damage to ecosystems and infrastructure, pollution risks, reconstruction pressures, increased fossil fuel dependency, weakened environmental governance, and heightened vulnerability of communities already facing climate impacts. For Greenpeace MENA, this moment requires a strategic assessment of how geopolitical and economic changes intersect with climate justice, environmental protection, energy transition, civic space, and movement-building. The assessment should help Greenpeace MENA understand the implications for its campaigns, advocacy, partnerships, public positioning, narratives, risk management, and long-term strategic direction. It should also inform the development of Greenpeace MENA s updated Theory of Change, including revised assumptions, leverage points, risks, opportunities, and strategic choices.</p><p>Purpose The purpose of this consultancy is to provide Greenpeace MENA with a rigorous, conflict-sensitive and forward-looking strategic analysis of the latest Middle East war and wider regional disruption, with a focus on its geopolitical, economic, social, climate and environmental implications, and the consequences for Greenpeace MENA s campaigns, strategy, alliances, positioning and new Theory of Change. The consultancy should generate practical and actionable recommendations that enable Greenpeace MENA to respond strategically to the current moment, strengthen its relevance and impact, and align its future work with emerging regional realities.</p><p>Objectives The consultancy will aim to:</p><ul><li>Assess the geopolitical implications in MENA countries (with a focus on Morocco, Tunisia, Algeria, Egypt, Lebanon, Jordan, Iraq, UAE and KSA) of the latest war in the Middle East, including regional power shifts, diplomacy, governance, security priorities, civic space, public discourse and implications for civil society actors.</li><li>Analyze the economic and political economy impacts in MENA countries of the war and wider disruption, including implications for macroeconomic stability, energy systems, reconstruction, trade, livelihoods, public finance, inequality, debt, extractivism, and development pathways.</li><li>Examine the climate and environmental impacts of the disruption, including direct environmental harm, indirect ecological consequences, climate resilience, environmental governance, reconstruction risks, pollution, energy choices, food and water security, and environmental justice.</li><li>Identify implications for Greenpeace MENA s campaigns, narratives, advocacy priorities, partnerships, movement-building, public positioning, and regional relevance.</li><li>Provide strategic recommendations to inform Greenpeace MENA s updated Theory of Change, including revised assumptions, systems analysis, leverage points, pathways of change, risks, opportunities, and priority strategic choices.</li><li>Support Greenpeace MENA in understanding how to meet the moment in a way that is politically grounded, climate-relevant, justice-oriented, conflict-sensitive and aligned with Greenpeace values.</li></ul><p>Scope of Work The consultant or consultancy team will undertake a regional strategic assessment of Morocco, Tunisia, Algeria, Egypt, Jordan, Lebanon, Iraq, the UAE and KSA, covering the following areas:</p><h3>Geopolitical Analysis</h3><p>The assessment should examine:</p><ul><li>Regional power shifts and emerging alliances.</li><li>The role of key state and non-state actors.</li><li>Impacts on diplomacy, regional cooperation and multilateralism.</li><li>Shifts in security priorities and implications for climate and environmental agendas.</li><li>Governance implications, including state capacity, legitimacy, public trust, and institutional fragility.</li><li>Civic space, freedom of expression, and civil society risks and opportunities.</li><li>Public narratives related to war, security, sovereignty, justice, energy, and environment.</li><li>Implications for regional climate diplomacy and the role of MENA countries in global climate negotiations.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>MENA geopolitics, conflict dynamics, and regional diplomacy.</li><li>Political economy and macroeconomic analysis.</li><li>Climate policy, environmental governance, and environmental justice.</li><li>Energy systems, fossil fuel dependency, renewable energy, and just transition.</li><li>Civil society strategy, civic space, and movement-building.</li><li>Conflict-sensitive research and analysis.</li><li>Strategic planning and Theory of Change development.</li><li>Experience working with international NGOs, advocacy organizations, or social movements.</li><li>Strong understanding of Greenpeace values, climate justice principles, and public campaigning is desirable.</li><li>Fluency in English is required. Arabic and/or French language skills are strongly desirable.</li><li>Demonstrated ability to produce high-quality strategic reports for senior leadership audiences.</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Background</strong> ESCWA supports Arab countries in strengthening national and regional financing systems to accelerate progress toward the 2030 Agenda for sustainable development. Through an integrated approach that combines policy dialogue, analytical research, capacity-building, and digital innovation, ESCWA assists member States in mobilizing and managing financing across key sources, including domestic public resources, private investment, international development cooperation, trade and investment flows, and sustainable debt management. This work is aligned with global commitments, including the Seville Commitment, which underscores the importance of strengthening accountability and governance in financing development, as well as the mandates to address financing leakages as a key enabler of financing sustainable development. (paragraphs 29 (a) &amp; (c), 28 (e), and 33 (a)). Central to this work is the conduct of detailed diagnostics of the financing for development landscape, analysing the various sources of financing available to address five major financing rifts that continue to impede sustainable development in the Arab region: financing insolvencies, financing inequalities, fiscal space constraints, funding shortfalls, and debt-financing overhangs. In response, ESCWA advances regional cooperation on domestic resource mobilization, integrated financing solutions, diversifying sources of revenues and addressing leakages related to illicit financial flows and investment distortions. These efforts are complemented by policy recommendations and practical tools to support governments in improving revenue mobilization and financing strategies. In parallel, ESCWA has developed a forward-looking digital financing ecosystem composed of analytical and AI-powered tools that enable governments assess financing gaps, improve spending efficiency, optimize public spending, address illicit financial flows, strengthen multiple aspects of their financing strategies, enhance policy targeting, accelerate progress towards the SDGs, and design integrated financing strategies aligned with national development priorities. This ecosystem has received recognition at multiple institutional levels and has been endorsed under the Seville Platform of Action and recognized by DESA as a scalable, real-life application that can be adapted and replicated across countries and regions. Within this context, ESCWA seeks a consultant to provide support in the implementation of various FfD activities as detailed below.</p><p><strong>Duties and Responsibilities</strong></p><ol><li>Map productive linkages across pilot country/countries production base and financing structure to identify sectoral interdependencies, financing bottlenecks, and opportunities for higher-value economic transformation.</li><li>Estimate latent financing-space linkages by combining prospective structural configurations, visualization tools, and empirical signals of capability-space adjacency to identify feasible pathways for economic diversification and financing mobilization for blended finance while addressing resource leakages.</li><li>Construct and align a high-dimensional proximity matrix across the production universe, integrating relevant product, sectoral, industrial, and financing classification systems to enable comparable mapping of productive and financing linkages, identify tax- and trade-based leakage channels, and detect unrealized or suboptimally realized productive potential.</li><li>Normalize and validate the matrix to ensure connectivity, consistency, and suitability for modelling and network diagnostics.</li><li>Develop a structural scoring framework to assess relative feasibility, productive accessibility, and strategic positioning of diversified commodity-linked financing opportunities, while identifying products and sectors exposed to illicit financial flow risks.</li><li>Design and implement a Python-based analytical framework to query, harmonize, and transform relevant investment datasets into a standardized panel, supporting downstream empirical analysis and the identification of potential anomalies in investment patterns.</li><li>Apply data-driven analytical methods to identify patterns, groupings and relationships across sectors and products based on selected structural and operational characteristics.</li><li>Integrate Product-level production indicators to assess economic trends, identify priority areas, and highlight sector-focused policy support.</li><li>Develop and apply econometric models to assess structural feasibility, between proximate products across inter-connected products and sectors. This includes:<ul><li>Preparing panel dataset of products competitiveness and production indicators.</li><li>Integrating structural linkage and proximity matrices into the modelling framework.</li><li>Estimating econometric models to analyse the evolution of production and structural upgrading patterns.</li><li>Assessing productive feasibility and upgrading opportunities, across interconnected sectors and products.</li></ul></li><li>Generate and assess alternative upgrading pathways based on econometric modelling results.</li><li>Other related tasks related to the deliverables below as requested by the Hiring Manager.</li></ol></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>A master's degree or equivalent in economics, finance, econometrics, business analytics, or related field is required. A first-level university degree in combination with qualifying experience may be accepted in lieu of the advanced university degree. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed.</li><li>A minimum of 1.5 years of professional work experience in analyzing macro-financing and industrial policy issues, particularly data-driven, microfinancing and econometric modeling, is required.</li><li>One year of previous work experience in research, data analytics, and data analysis is required.</li><li>One year of experience in research, data extraction or using statistical tools is required.</li><li>Knowledge of STATA statistical package to process and analyze data is required.</li><li>Knowledge of Python, machine learning techniques is required.</li><li>Good knowledge of econometrics is desirable.</li><li>Fluency in both English and Arabic languages are required.</li></ul><p></p></section>

<p>The Student Housing Monitor is responsible for supporting the safety, security, well-being, and smooth daily operation of the University residence halls. The position requires monitoring residence hall entrances and common areas, assisting residents and visitors, maintaining accurate records, reporting incidents and maintenance concerns, and supporting the implementation of Student Housing policies and procedures. This is a shift-based position, with the majority of assigned duties scheduled during evening and night shifts, including weekends, public holidays, and other non-standard working hours, according to the operational needs of Student Housing.</p><p><strong>1. Duties Performed:</strong></p><p>A. Residence Hall Safety, Security, and Access Control</p><ul><li>Monitors residence hall entrances, common areas, and surrounding spaces to help ensure the safety and security of residents, visitors, staff and university property, and conducts regular inspections to identify safety hazards, damage, vandalism, suspicious activity, or other concerns.</li><li>Monitors and controls resident and visitor access to residence halls, floors, and rooms, verifies authorization and identification as required, and follows established procedures for unauthorized entry and late-night access.</li><li>Responds appropriately to emergencies, fire alarms, evacuations, and other urgent situations as a designated safety/fire warden, and promptly notifies appropriate Student Housing, security and/or emergency personnel.</li></ul><p>B. Resident and Visitor Support</p><ul><li>Welcomes and assists residents, visitors, and service personnel, responds to routine inquires, provides information on Student Housing services and procedures, and directs individuals to the appropriate office or staff member when required.</li><li>Answers telephone calls, accurately records and relays messages, and ensures urgent matters are communicated promptly.</li><li>Maintain a professional, respectful, inclusive, and service-oriented approach while interacting with students, visitors, colleagues and other university stakeholders.</li></ul><p>C. Residence Hall Operations and Administrative Support</p><ul><li>Maintains and monitors the residence hall key system, ensuring keys are securely stored, properly accounted for, and any missing, damaged, or unaccounted for keys are promptly reported.</li><li>Reviews current resident lists, room assignments, and shared Student Housing records to ensure accurate information is available and discrepancies are reported appropriately.</li><li>Maintains accurate shift records and prepares timely reports documenting significant incidents, concerns, maintenance issues, follow-up actions, and information requiring attention by subsequent shifts or management.</li><li>Ensures effective shift-to-shift communication by reviewing previous reports and communicating relevant information to incoming staff and Student Housing personnel.</li></ul><p>D. Policy Compliance, Incident Reporting, and Documentation</p><ul><li>Observes and reports violations of Student Housing rules, unusual or concerning resident behavior, safety concerns, and other incidents through established reporting and escalation procedures.</li><li>Accurately and objectively documents incidents, operational concerns, maintenance issues, facility damage, and other matters through approved reporting system, and follows up as required.</li><li>Escalated matters requiring intervention to the Head Resident, Student Housing Manager, Building Supervisor, or other designated university personnel in accordance with established procedures.</li></ul><p>E. Professional Conduct and Development</p><ul><li>Maintains the confidentiality and privacy of resident information and demonstrates professionalism, sound judgment, reliability, discretion, and composure when handling routine and urgent situations.</li><li>Takes initiative to address routine operational issues, completed assigned responsibilities with minimal supervision, and appropriately escalated matters requiring additional support.</li><li>Participates in required training, staff meetings, emergency preparedness activities, and professional development programs.</li><li>Performs other related duties assigned by the Student Housing Manager or designated supervisor in support of Student Housing operations.</li></ul><p><strong>2. Work Contacts:</strong></p><p>Regular contact with:</p><ul><li>Student Housing Manager</li><li>Head Resident</li><li>Resident Assistants</li><li>Students and residents</li><li>Parents and visitors, as applicable</li><li>Protection personnel</li><li>Building Supervisors and maintenance personnel</li><li>Housekeeping and other service personnel</li><li>Relevant University offices and departments</li></ul><p><strong>3. Independence of Operation:</strong></p><p>Reports to the Student Housing Manager. Works according to established policies and well-defined procedures. Supervisor checks work performance as required.</p><p><strong>4. Supervisory Responsibility:</strong></p><p>None.</p><p><strong>5. Physical Effort:</strong></p><p>Slight physical effort involving standing and walking for extended periods while inspecting facilities and following up with service personnel. Approximately 50% of work time.</p><p><strong>6. Work Conditions:</strong></p><p>Work is primarily performed within University residence halls and includes reception areas, entrances, common spaces, and other designated indoor and outdoor areas.</p><p><strong>Desired Candidate Profile</strong></p>Completion of secondary education (BAC II) is required. 3 years of related experience preferable in a teaching institution. Previous experience in student services, residence life, customer service, hospitality, reception, or a related operational environment is considered an advantage. Good command of written and spoken English. Knowledge of Arabic is required, and knowledge of additional languages is considered an advantage. Good working knowledge of Microsoft Word, Excel, email, and basic online record-management systems. Strong verbal and written communication, interpersonal, organizational, and report-writing skills. Previous experience in student services, residence life, customer service, hospitality, reception, or a related operational environment is considered an advantage.

<p><br></p><p><b>Responsibilities</b></p><p>Supports the design and development of learning programmes and curricula including supporting in organizing and conducting occupational and competency analyses within their area of specialization, drafting programme profiles, learning guides and manuals, assessing and integrating new and emerging technologies into the subject specializations, and assisting in integrating career guidance and counselling in the learning programmes.</p><p>Facilitates the delivery of the school-based and work-based learning programmes assigned to them including setting up and arranging training venues, identifying and proper utilizing of the facilities and equipment, selecting the trainees, preparing inclusive training (lessons) plans, facilitating and monitoring learning in classrooms, laboratories, workshops, and workplaces, employing adult learning strategies including accommodating trainees with disabilities and special learning needs, and mainstreaming Occupational Health and Safety (OSH) and core skills for life and work in the learning delivery.</p><p>Prepares student assessments both formative and summative assessments, practice-based and knowledge-based skills tests; Develops assessment sheets, grids and inclusive skills assessment implementation plans including assessment of core skills and Occupational Safety and Health (OSH); Conducts knowledge and practice-based assessments and tests according to the assessment implementation plan.</p><p>Supports in maintaining linkages with employers, workers, and TVET instructors in their specialisations; Collects and utilizes available labour market information (LMI) for their training courses; supports conducting and analysing skills needs and anticipation assessments, employers surveys, trainees and graduate trace studies to identify skills gaps, needs, and mismatches for their learning programmes.</p><p>Applies quality assurance tools and processes across the training cycle of their training courses according to UNRWA TVET Quality Assurance Framework.</p><p>Supports TVET greening and digitalisation initiatives and activities; assists in designing and implementing green and digital learning programmes; Integrates green and digital skills into their training courses; supports the development and facilitation of synchronous and asynchronous training sessions.</p><p>Collaborates with other instructors and staff members in coordinating the teaching and learning process, keeping respectful environment at the Centre, maintaining order and discipline in the Centre, and implementing well-organized co-curricular activities, supporting the design and implementation of the Occupational Health and Safety (OSH) measures and tools and reports on incidents and risks in the Centre.</p><p>Performs such other duties as may be assigned.</p><p>Competencies</p><p>UN Core Values of Integrity, Professionalism and Respect for Diversity, and Core Competencies of Communication, Working with People and Drive for Results apply by default</p><p>Planning and Organizing</p><p>Applying Technical Expertise</p><p>Creating and Innovating</p><p>Following Instructions and Procedures</p><p>Relating and Networking</p><p><strong>Desired Candidate Profile</strong></p><h2>Education</h2><p>Successful completion of full Secondary Education plus two years post-secondary technical education or training in an area directly related to the course to be taught.</p><h2>Job - Specific Qualification</h2><p>Not available.</p><h2>Work Experience</h2><p>No experience at this entry level of VT Instructor (AC Refrigerator) - grade 09, is required.</p><p>Applicants are required to mention if they have close relative(s) in UNRWA (mother, father, daughter, son, sister brother), please provide full name(s) and relationship. If applicable, please provide further details below.</p><p>Applicants are required to mention if they are a Palestine refugee. If yes, please provide you Registration Card Number.</p><p>Candidates are required to make a declaration as to whether they have any current or past affiliations with non-governmental organisations, academic institutions, political organisations, military, or have/are engaged in activities or have made any public statements, that could be seen to impact their neutrality, objectivity or independence in the performance of their duties for the UN / UNRWA. Any declaration will not necessarily disqualify candidates from consideration for this post</p><p>Indicate your current involvement in any outside activities, as it is required. Including but not limited to employment, independent contractor/freelance consultant, board member (corporate, academic, etc), expert group, lobby, public speaking/writing (article, book, blog, social media etc), teaching, conferences, training, press statement, voluntary work, political activity, fundraising/donation for non-UNRWA entity, running for public office, role in political party or orgs, owning business, work for gov./NGO/private company/charity, UNRWA partner/vendor, full/part-time, paid or not. A yes answer doesn t necessarily lead to exclusion from future work at UNRWA, yet misrepresentation in providing accurate/complete info can lead to disqualification/termination of appointment, if hired.</p><h2>Languages</h2><p>English and French are the working languages of the United Nations Secretariat. For this job opening, English and Arabic are required.</p><p>The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult</p>

<p><br></p><p><b>Responsibilities&nbsp;</b></p><p><br></p><p>Supports the design and development of learning programmes and curricula including supporting in organizing and conducting occupational and competency analyses within their area of specialization, drafting programme profiles, learning guides and manuals, assessing and integrating new and emerging technologies into the subject specializations, and assisting in integrating career guidance and counselling in the learning programmes. Facilitates the delivery of the school-based and work-based learning programmes assigned to them including designing and preparing training venues, identifying and proper utilizing of the facilities and equipment, selecting the trainees, developing inclusive training (lessons) plans, facilitating and managing learning in classrooms, laboratories, workshops, and workplaces, employing adult learning strategies including integrating trainees with disabilities and special learning needs, and mainstreaming Occupational Health and Safety (OSH) and core skills for life and work in the learning delivery. Designs student assessments both formative and summative assessments, practice-based and knowledge-based skills tests; Develops assessment sheets, grids and inclusive skills assessment implementation plans including assessment of core skills and Occupational Safety and Health (OSH); Conducts knowledge and practice-based assessments and tests according to the assessment implementation plan. Builds linkages with employers, workers, and TVET instructors in their specialisations; Collects and utilises available labour market information (LMI) for their training courses; supports conducting and analysing skills needs and anticipation assessments, employers surveys, trainees and graduate trace studies to identify skills gaps, needs, and mismatches for their learning programmes. Applies quality assurance tools and processes across the training cycle of their training courses according to UNRWA TVET Quality Assurance Framework. Supports TVET greening and digitalization initiatives and activities; Designs and implements green and digital learning programmes; Integrates green and digital skills into their training courses; Develops and facilitates synchronous and asynchronous training sessions. Collaborates with other instructors and staff members in coordinating the teaching and learning process, keeping respectful environment at the Centre, maintaining order and discipline in the Centre, and implementing well-organized co-curricular activities, supporting the design and implementation of the Occupational Health and Safety (OSH) measures and tools and reports on incidents and risks in the Centre. Performs such other duties as may be assigned</p><p>Competencies UN Core Values of Integrity, Professionalism and Respect for Diversity, and Core Competencies of Communication, Working with People and Drive for Results apply by default. Following Instructions and Procedures Relating and Networking Creating and Innovating Applying Technical Expertise Planning and Organizing</p><p><strong>Desired Candidate Profile</strong></p><h2>Education</h2><p>A university degree of four years from an accredited educational institution in an approved course of study with major specialization in the field of subject taught.</p><h2>Job - Specific Qualification</h2><p>Not available.</p><h2>Work Experience</h2><p>No experience at this entry level of TVET Instructor (Commercial) - grade 11, is required</p><p>Applicants are required to mention if they have close relative(s) in UNRWA (mother, father, daughter, son, sister brother), please provide full name(s) and relationship. If applicable, please provide further details below.</p><p>Applicants are required to mention if they are a Palestine refugee. If yes, please provide your Registration Card Number.</p><p>Candidates are required to make a declaration as to whether they have any current or past affiliations with non-governmental organisations, academic institutions, political organisations, military, or have/are engaged in activities or have made any public statements, that could be seen to impact their neutrality, objectivity or independence in the performance of their duties for the UN / UNRWA. Any declaration will not necessarily disqualify candidates from consideration for this post.</p><p>Indicate your current involvement in any outside activities, as it is required. Including but not limited to employment, independent contractor/freelance consultant, board member (corporate, academic, etc), expert group, lobby, public speaking/writing (article, book, blog, social media etc), teaching, conferences, training, press statement, voluntary work, political activity, fundraising/donation for non-UNRWA entity, running for public office, role in political party or orgs, owning business, work for gov./NGO/private company/charity, UNRWA partner/vendor, full/part-time, paid or not. A yes answer doesn t necessarily lead to exclusion from future work at UNRWA, yet misrepresentation in providing accurate/complete info can lead to disqualification/termination of appointment, if hired.</p><h2>Languages</h2><p>English and French are the working languages of the United Nations Secretariat. For this job opening, English and Arabic are required.</p><p>The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult)</p>

<p>The incumbent reports to the assigned Senior TVET Instructor or Deputy Principal of Training Centre as applicable.</p><p>Responsibilities Supports the design and development of learning programmes and curricula including supporting in organizing and conducting occupational and competency analyses within their area of specialization, drafting programme profiles, learning guides and manuals, assessing and integrating new and emerging technologies into the subject specializations, and assisting in integrating career guidance and counselling in the learning programmes. Facilitates the delivery of the school-based and work-based learning programmes assigned to them including designing and preparing training venues, identifying and proper utilizing of the facilities and equipment, selecting the trainees, developing inclusive training (lessons) plans, facilitating and managing learning in classrooms, laboratories, workshops, and workplaces, employing adult learning strategies including integrating trainees with disabilities and special learning needs, and mainstreaming Occupational Health and Safety (OSH) and core skills for life and work in the learning delivery. Designs student assessments both formative and summative assessments, practice-based and knowledge-based skills tests; Develops assessment sheets, grids and inclusive skills assessment implementation plans including assessment of core skills and Occupational Safety and Health (OSH); Conducts knowledge and practice-based assessments and tests according to the assessment implementation plan. Builds linkages with employers, workers, and TVET instructors in their specialisations; Collects and utilises available labour market information (LMI) for their training courses; supports conducting and analysing skills needs and anticipation assessments, employers surveys, trainees and graduate trace studies to identify skills gaps, needs, and mismatches for their learning programmes. Applies quality assurance tools and processes across the training cycle of their training courses according to UNRWA TVET Quality Assurance Framework. Supports TVET greening and digitalization initiatives and activities; Designs and implements green and digital learning programmes; Integrates green and digital skills into their training courses; Develops and facilitates synchronous and asynchronous training sessions. Collaborates with other instructors and staff members in coordinating the teaching and learning process, keeping respectful environment at the Centre, maintaining order and discipline in the Centre, and implementing well-organized co-curricular activities, supporting the design and implementation of the Occupational Health and Safety (OSH) measures and tools and reports on incidents and risks in the Centre. Performs such other duties as may be assigned</p><p><strong>Desired Candidate Profile</strong></p><p>Competencies UN Core Values of Integrity, Professionalism and Respect for Diversity, and Core Competencies of Communication, Working with People and Drive for Results apply by default. Following Instructions and Procedures Relating and Networking Creating and Innovating Applying Technical Expertise Planning and Organizing Education A university degree of four years from an accredited educational institution in an approved course of study with major specialization in the field of subject taught. Job - Specific Qualification Not available. Work Experience No experience at this entry level of TVET Instructor (Paramadic) - grade 11, is required Applicants are required to mention if they have close relative(s) in UNRWA (mother, father, daughter, son, sister brother), please provide full name(s) and relationship. If applicable, please provide further details below. Applicants are required to mention if they are a Palestine refugee. If yes, please provide your Registration Card Number. Candidates are required to make a declaration as to whether they have any current or past affiliations with non-governmental organisations, academic institutions, political organisations, military, or have/are engaged in activities or have made any public statements, that could be seen to impact their neutrality, objectivity or independence in the performance of their duties for the UN / UNRWA. Any declaration will not necessarily disqualify candidates from consideration for this post. Indicate your current involvement in any outside activities, as it is required. Including but not limited to employment, independent contractor/freelance consultant, board member (corporate, academic, etc), expert group, lobby, public speaking/writing (article, book, blog, social media etc), teaching, conferences, training, press statement, voluntary work, political activity, fundraising/donation for non-UNRWA entity, running for public office, role in political party or orgs, owning business, work for gov./NGO/private company/charity, UNRWA partner/vendor, full/part-time, paid or not. A yes answer doesn t necessarily lead to exclusion from future work at UNRWA, yet misrepresentation in providing accurate/complete info can lead to disqualification/termination of appointment, if hired. Languages English and French are the working languages of the United Nations Secretariat. For this job opening, English and Arabic are required. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult)</p>

<p><h4>About Lucidya</h4> <p>Lucidya is building the next generation of AI-powered customer experience solutions for enterprises across the MENA region. Our new AI Agents business line focuses on deploying intelligent, enterprise-grade AI agents that automate, assist, and augment customer-facing and operational workflows - securely, reliably, and at scale.</p> <p>This role sits at the heart of turning AI agent concepts into live, business-impacting solutions.</p> <h4>About the role</h4> <p>The Project / Delivery Manager owns one critical question:</p> <p><strong>“How do we execute what we promised?”</strong></p> <p>You take the Solution Consultant’s vision and turn it into a clear execution plan, structured backlog, and predictable delivery rhythm - from initial scoping through go-live and stabilization.</p> <p>You are the operational backbone of AI agent pilots and enterprise deployments, ensuring alignment across clients, engineering, data, and AI teams while keeping delivery on track.</p> <h4>Key responsibilities</h4> <p><strong>1. Scoping & handover from Solution Consultant</strong></p> <p>You step in once a pilot or project is conceptually approved.</p> <p><strong>Formal handover</strong></p> <p>Receive full delivery context, including:</p> <ul> <li>Discovery findings</li> <li>Workflow maps and agent logic</li> <li>Success criteria and KPIs</li> <li>Pilot narrative and client expectations</li> </ul> <p>Clarify:</p> <ul> <li>Scope, constraints, dependencies, and assumptions</li> <li>Technical and operational boundaries</li> </ul> <p><strong>Scope confirmation</strong></p> <p>Translate high-level workflows into clear delivery components:</p> <ul> <li>AI agent versions (v0, v1, v2…)</li> <li>Integrations, channels, and data sources</li> <li>Dashboards, reporting, and monitoring</li> <li>Training, enablement, and documentation</li> </ul> <p>Align internally and with the client on:</p> <ul> <li>What is in scope vs out of scope for each phase</li> </ul> <p><strong>2. Detailed planning & backlog management</strong></p> <p>This is where ideas become execution.</p> <p>You own:</p> <p><strong>Building the delivery plan and timeline:</strong></p> <ul> <li>Milestones, sprints, and go-live checkpoints</li> <li>Cross-team dependencies (AI, backend, integrations, data, CX ops)</li> </ul> <p><strong>Creating and maintaining the delivery backlog:</strong></p> <ul> <li>Break down deliverables into tasks and subtasks</li> <li>Assign clear owners (AI Agent Engineers, Backend, Frontend, Data, Solutions)</li> </ul> <p><strong>Keeping tools accurate and trusted:</strong></p> <ul> <li>Trello / Jira / Notion as the single source of truth</li> <li>Task status, blockers, due dates, and changes</li> </ul> <p><strong>3. Coordination & day-to-day execution</strong></p> <p>You are the operational heartbeat of each pilot or project.</p> <p>Responsibilities include:</p> <p><strong>Running regular execution cadences:</strong></p> <ul> <li>Standups and check-ins</li> <li>Progress reviews and decision syncs</li> </ul> <p><strong>Ensuring tight collaboration between:</strong></p> <ul> <li>Solution Consultants (business & workflows)</li> <li>Engineering and AI teams (implementation)</li> <li>Client stakeholders (CX, IT, Operations, Compliance)</li> </ul> <p><strong>Driving execution discipline:</strong></p> <ul> <li>Clear meeting notes</li> <li>Action items with owners and deadlines</li> <li>Relentless follow-up until closure</li> </ul> <p><strong>4. Risk, change & stakeholder management</strong></p> <p>AI agent delivery comes with moving parts - you own visibility and control.</p> <p>You will:</p> <p><strong>Maintain a risk & issues log covering:</strong></p> <ul> <li>Technical risks (data access, integrations, latency, environments)</li> <li>Business risks (scope creep, stakeholder shifts, external dependencies)</li> </ul> <p><strong>Manage change transparently:</strong></p> <ul> <li>Assess impact on scope, timelines, and delivery</li> <li>Align with stakeholders before execution</li> </ul> <p><strong>Provide clear, consistent communication:</strong></p> <ul> <li>Status updates</li> <li>Escalations when needed</li> <li>Expectation management throughout the lifecycle</li> </ul> <p><strong>5. UAT, go-live & post-go-live stabilization</strong></p> <p>Plan and coordinate:</p> <ul> <li>UAT cycles and acceptance criteria</li> <li>Go-live readiness and rollout plans</li> </ul> <p>Ensure smooth transition:</p> <ul> <li>Monitor early performance and issues</li> <li>Coordinate fixes and optimizations</li> </ul> <p>Own final handover:</p> <ul> <li>Documentation</li> <li>Support transition</li> <li>Clear ownership post-delivery</li> </ul> <h4>Requirements</h4> <p>5-8 years in:</p> <ul> <li>SaaS implementation</li> <li>Technical project management</li> <li>Digital or platform delivery</li> </ul> <p>3+ years delivering enterprise projects with multiple stakeholders (business & IT)</p> <p>Proven experience with:</p> <ul> <li>Integrations, APIs, and data-driven workflows</li> <li>Background in CX, contact centers, CRM, or customer-facing platforms is a strong plus</li> <li>Experience working closely with product and engineering teams in Agile/Scrum environments</li> </ul> <h4>Must-have skills</h4> <p><strong>Project & delivery excellence</strong></p> <p>Strong command of:</p> <ul> <li>Scoping, timelines, milestones</li> <li>RAID (Risks, Assumptions, Issues, Dependencies)</li> </ul> <p>Confident running:</p> <ul> <li>Standups, execution reviews, steering meetings</li> </ul> <p><strong>Technical literacy (non-coding)</strong></p> <p>Comfortable with:</p> <ul> <li>API-based integrations and webhooks</li> <li>Data flows between systems</li> </ul> <p>Able to:</p> <ul> <li>Read basic API documentation and JSON payloads</li> <li>Translate technical constraints into delivery decisions</li> </ul> <p>Solid conceptual understanding of:</p> <ul> <li>SaaS platforms</li> <li>LLMs and AI agent workflows</li> </ul> <p><strong>Stakeholder management & communication</strong></p> <p>Can confidently manage:</p> <ul> <li>CX leadership</li> <li>IT and engineering teams</li> <li>Internal product and AI stakeholders</li> </ul> <p>Produces:</p> <ul> <li>Clear documentation</li> <li>Actionable recaps</li> <li>Concise, honest status updates</li> </ul> <p><strong>Execution mindset</strong></p> <p>Turns ideas into:</p> <ul> <li>Tasks, owners, and deadlines</li> </ul> <p>Keeps delivery tools always current and reliable</p> <p>Strong sense of ownership and follow-through</p> <p><strong>AI project awareness</strong></p> <p>Comfortable with:</p> <ul> <li>Iterative AI delivery (experiments, versions, evaluation cycles)</li> <li>Data privacy, guardrails, and quality metrics</li> </ul> <p>Understands that AI delivery is adaptive, not linear</p> <h4>Why join Lucidya’s AI Agents team</h4> <ul> <li>Work at the intersection of AI, CX, and enterprise delivery</li> <li>Shape how AI agents are deployed in real-world, high-impact environments</li> <li>Partner with strong product, AI, and engineering teams</li> <li>Own delivery end-to-end - not just coordination</li> <li>Help define delivery standards for a brand-new AI business line</li> </ul> <p>Apply now and help us redefine the future of customer experience with AI agents.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>As part of the Project entitled Promoting Localized Human Security Approaches funded by the UN Trust Fund for Human Security (UNTFHS), UN Habitat, in coordination with UNICEF and UN Women will implement a Training of Trainers (ToT) programme on participatory mapping, profiling and community action planning across four areas (Akkar &amp; North; Beirut &amp; Mount Lebanon; Bekaa &amp; Baalbeck El Hermel; Saida &amp; Iqleem El Kharroub). The ToT will target representatives from municipalities, local NGOs, uninverstities, and other relevant practitioners. It aims to build local capacities on participatory approaches and active community engagement to inform adequate local decisions. UN-Habitat Lebanon is willing to recruit an Individual Contractor (IC) to develop the ToT curriculum and materials, and to deliver four regional ToT workshops under this project. The Individual Consultant s (IC) Duties and Responsibilities will be as follows: The IC shall provide technical leadership to develop the ToT curriculum and materials, design and deliver four regional training workshops, each for 3 days, and provide up to 5 days of post ToT coaching to support cascade trainings. In particular, the IC will be responsible for: Producing an inception report with detailed work plan, methodology, and timeline. Developing ToT curriculum including session plans, trainer manual, participant handbook, and all field tools as mentioned in annex-1: Mapping and Profiling Local Needs, Key Actors, and Available Services and Resources. The training manual is expected to include techniques and tips to trainers as well as power point presentations for training sessions. Developing assessment instruments: pre/post tests, fieldwork verification checklist, cascade monitoring templates Delivering and facilitating the ToT sessions across the four areas (each ToT 3 working days). Ensure high quality adult learning delivery Providing on site coaching to participants. Submit deliverables (inception, curriculum/toolkit, ToTs reports, coaching report, consolidated final report) and hand over editable training materials. All duties shall be carried out in close coordination with UN-Habitat. Work Location: Remotely with field trips to the training locations within the 4 areas and to UN-Habitat Offices in Beirut, Lebanon. Expected Duration: Up to 2 full-time months of input, carried over a period of four months between 15 July 2026 and 15 November 2026, on a part-time basis Supervision: The IC will work under the supervision of the Head of the Urban Development and Governance Unit at UN-Habitat Lebanon.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Advanced university degree (Master s or higher) in Development Studies, Urban/Regional Planning, Community Development, Social Sciences or related field.</li><li>Minimum of seven (7) years professional experience in participatory community development, mapping/profiling or local governance programming is required (Lebanon experience preferred).</li><li>Minimum 5 years designing and delivering ToT/adult learning programmes, development of trainer toolkits is required.</li><li>Arabic and English are required.</li><li>UN Level III (Advanced) for Reading, Writing, Listening, and Speaking in both Arabic and English.</li></ul><p></p></section>

<p><strong>Org. Setting and Reporting</strong></p><p>UNRWA is a United Nations agency established by the General Assembly in 1949 and is mandated to provide assistance and protection to a population of some 5.8 million registered Palestine refugees. Its mission is to help Palestine refugees in Jordan, Lebanon, Syria, West Bank and the Gaza Strip to achieve their full potential in human development, pending a just solution to their plight. UNRWA's services encompass education, health care, relief and social services, camp infrastructure and improvement, microfinance, and emergency assistance. UNRWA is the largest UN operation in the Middle East with more than 30,000 staff.UNRWA is funded almost entirely by voluntary contributions. If you are looking for a rewarding opportunity to make a tangible difference for one of the most vulnerable communities in the world, UNRWA would like to hear from you.</p><p>The incumbent reports to the assigned Senior TVET Instructor or Deputy Principal of Training Centre</p><p><strong>Responsibilities</strong></p><ul><li>Supports the design and development of learning programmes and curricula including supporting in organizing and conducting occupational and competency analyses within their area of specialization, drafting programme profiles, learning guides and manuals, assessing and integrating new and emerging technologies into the subject specializations, and assisting in integrating career guidance and counselling in the learning programmes.</li><li>Facilitates the delivery of the school-based and work-based learning programmes assigned to them including designing and preparing training venues, identifying and proper utilizing of the facilities and equipment, selecting the trainees, developing inclusive training (lessons) plans, facilitating and managing learning in classrooms, laboratories, workshops, and workplaces, employing adult learning strategies including integrating trainees with disabilities and special learning needs, and mainstreaming Occupational Health and Safety (OSH) and core skills for life and work in the learning delivery.</li><li>Designs student assessments both formative and summative assessments, practice-based and knowledge-based skills tests; Develops assessment sheets, grids and inclusive skills assessment implementation plans including assessment of core skills and Occupational Safety and Health (OSH); Conducts knowledge and practice-based assessments and tests according to the assessment implementation plan.</li><li>Builds linkages with employers, workers, and TVET instructors in their specialisations; Collects and utilises available labour market information (LMI) for their training courses; supports conducting and analysing skills needs and anticipation assessments, employers surveys, trainees and graduate trace studies to identify skills gaps, needs, and mismatches for their learning programmes.</li><li>Applies quality assurance tools and processes across the training cycle of their training courses according to UNRWA TVET Quality Assurance Framework.</li><li>Supports TVET greening and digitalization initiatives and activities; Designs and implements green and digital learning programmes; Integrates green and digital skills into their training courses; Develops and facilitates synchronous and asynchronous training sessions.</li><li>Collaborates with other instructors and staff members in coordinating the teaching and learning process, keeping respectful environment at the Centre, maintaining order and discipline in the Centre, and implementing well-organized co-curricular activities, supporting the design and implementation of the Occupational Health and Safety (OSH) measures and tools and reports on incidents and risks in the Centre.</li><li>Performs such other duties as may be assigned</li></ul><p><strong>Competencies</strong></p><p>UN Core Values of Integrity, Professionalism and Respect for Diversity, and Core Competencies of Communication, Working with People and Drive for Results apply by default.</p><p>Following Instructions and Procedures Relating and Networking Creating and Innovating Applying Technical Expertise Planning and Organizing</p><p><strong>Desired Candidate Profile</strong></p><ul><li>A university degree of four years from an accredited educational institution in an approved course of study with major specialization in the field of subject taught.</li><li>No experience at this entry level of TVET Instructor (Electronics Engineer) - grade 11, is required.</li><li>Applicants are required to mention if they have close relative(s) in UNRWA (mother, father, daughter, son, sister brother), please provide full name(s) and relationship. If applicable, please provide further details below.</li><li>Applicants are required to mention if they are a Palestine refugee. If yes, please provide your Registration Card Number.</li><li>Candidates are required to make a declaration as to whether they have any current or past affiliations with non-governmental organisations, academic institutions, political organisations, military, or have/are engaged in activities or have made any public statements, that could be seen to impact their neutrality, objectivity or independence in the performance of their duties for the UN / UNRWA. Any declaration will not necessarily disqualify candidates from consideration for this post.</li><li>Indicate your current involvement in any outside activities, as it is required. Including but not limited to employment, independent contractor/freelance consultant, board member (corporate, academic, etc), expert group, lobby, public speaking/writing (article, book, blog, social media etc), teaching, conferences, training, press statement, voluntary work, political activity, fundraising/donation for non-UNRWA entity, running for public office, role in political party or orgs, owning business, work for gov./NGO/private company/charity, UNRWA partner/vendor, full/part-time, paid or not. A yes answer doesn t necessarily lead to exclusion from future work at UNRWA, yet misrepresentation in providing accurate/complete info can lead to disqualification/termination of appointment, if hired.</li><li>English and Arabic are required.</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><div> <div><b><br></b></div></div><div> </div> <div> <div><b>Duties and Responsibilities</b></div> <div>The United Nations Environment Programme (UNEP) is the leading global environmental authority that sets the global environmental agenda, promotes the coherent implementation of the environmental dimension of sustainable development within the United Nations system and serves as an authoritative advocate for the global environment. The Regional Office for West Asia delivers advisory services and capacity building support to countries to achieve environmental and sustainable development objectives. The UNEP Regional Office for West Asia (ROWA) provides technical cooperation and policy advice to countries in the region to help achieve their environmental goals and sustainable development priorities. Plastic pollution has emerged as one of the most pressing environmental challenges worldwide, posing significant risks to ecosystems, biodiversity, human health, and sustainable development. Single-use plastics (SUPs), including plastic bags, food packaging, disposable cutlery, straws, and beverage containers, represent a substantial share of plastic waste due to their short lifespan and limited recovery after use. The Kingdom of Bahrain has demonstrated a strong commitment to addressing plastic pollution through a range of regulatory and policy measures. Recent initiatives include restrictions on non-biodegradable plastic bags, limitations on small plastic beverage containers, and broader efforts to promote sustainable waste management and environmental protection. Nevertheless, SUPs continue to constitute a significant source of plastic pollution, particularly in terrestrial and marine environments. Recognizing the need to strengthen existing policy measures, the Supreme Council for Environment (SCE), in collaboration with UNEP ROWA, is undertaking a comprehensive assessment of Bahrain's policy and regulatory framework governing single-use plastics. The assessment will identify strengths, gaps, implementation challenges, and opportunities for improvement while drawing upon international good practices and lessons learned from the Gulf Cooperation Council (GCC), Arab region, and other jurisdictions. The assignment will culminate in the development of evidence-based policy recommendations and an implementation roadmap to reinforce Bahrain's transition towards a circular economy for plastics. UNEP seeks to recruit an International Expert on Plastic Pollution and Circular Economy to provide technical, analytical, drafting, and advisory provision for the assessment of Bahrain's policy and regulatory framework on single-use plastics, the review of international best practices, stakeholder consultations, and the development of evidence-based policy recommendations and an implementation roadmap, in close coordination with the SCE and under UNEP ROWA supervision. The objective of this assignment is to contribute to the work of UNEP ROWA in reviewing the current status of single-use plastics in Bahrain, assessing the effectiveness of the existing policy and regulatory framework, identifying policy and implementation gaps, benchmarking international and regional good practices, and developing a practical policy framework and implementation roadmap to reduce single-use plastics and advance Bahrain's transition towards a circular economy for plastics. The expert will provide technical, analytical, drafting, and advisory maintenance throughout the assignment. Duties and responsibilties: Under the direct supervision of the designated Programme Management Officer at UNEP ROWA, the selected consultant will carry-out, inter alia, the following duties and responsibilities for each of the four projects detailed previously: 2.a. Project Inception and Planning Prepare an inception report outlining the proposed methodology, workplan, stakeholder engagement approach, data requirements, and timeline for the assignment. Review all relevant background documents, policies, legislation, reports, and technical materials provided by UNEP and the SCE. Identify additional information and data requirements necessary to successfully implement the assignment. 2.b. Assessment of the Current Situation Conduct a comprehensive review of the current status of single-use plastics (SUPs) in Bahrain using available national and international literature, reports, statistics, and other relevant secondary data. Assess trends in the production, import, consumption, waste generation, collection, recycling, treatment, disposal, and environmental impacts of SUPs, where data are available. Identify the principal categories of SUP products contributing to plastic pollution and assess existing waste management practices and infrastructure relevant to their management.&nbsp;</div><div><br></div> </div> <div> <div>Qualifications/special skills</div> <div>An advanced university degree (master s is required, PhD is an asset or equivalent) in Waste management, Environmental engineering, Environmental policy, Environmental management, Circular economy, public policy, Sustainable development, or another relevant discipline. A first-level university degree, combined with two (2) additional years of qualifying experience, may be accepted in lieu of an advanced university degree. At least 10 years of professional experience in solid waste management, plastic pollution, circular economy, environmental policy, or closely related fields is requied Demonstrated experience in reviewing and developing environmental policies, legislation, strategies, or regulatory frameworks related to plastics, waste i management, or circular economy is required en experience in conducting policy assessments, gap analyses, and developing evidence-based policy recommendations and implementation roadmaps is required Experience in stakeholder consultation and facilitation involving government institutions, private sector representatives, civil society organizations, and other relevant stakeholders is required Experience in preparing high-quality technical reports, policy briefs, and strategic documents for governments or international organizations is required Experience working in the Gulf Cooperation Council (GCC) countries, the Arab region, or on environmental policy issues in developing countries is highly desirable Previous professional experience with the United Nations system, international organizations, or multilateral environmental programmes is desirable.</div></div><div> </div></div></section>

<p><strong>Org. Setting and Reporting</strong> UNRWA is a United Nations agency established by the General Assembly in 1949 and is mandated to provide assistance and protection to a population of some 5.8 million registered Palestine refugees. Its mission is to help Palestine refugees in Jordan, Lebanon, Syria, West Bank and the Gaza Strip to achieve their full potential in human development, pending a just solution to their plight. UNRWA's services encompass education, health care, relief and social services, camp infrastructure and improvement, microfinance, and emergency assistance. UNRWA is the largest UN operation in the Middle East with more than 30,000 staff. UNRWA is funded almost entirely by voluntary contributions. If you are looking for a rewarding opportunity to make a tangible difference for one of the most vulnerable communities in the world, UNRWA would like to hear from you. The incumbent reports to the assigned Senior TVET Instructor or Deputy Principal of Training Centre as applicable.</p><p><strong>Responsibilities</strong> Supports the design and development of learning programmes and curricula including supporting in organizing and conducting occupational and competency analyses within their area of specialization, drafting programme profiles, learning guides and manuals, assessing and integrating new and emerging technologies into the subject specializations, and assisting in integrating career guidance and counselling in the learning programmes. Facilitates the delivery of the school-based and work-based learning programmes assigned to them including designing and preparing training venues, identifying and proper utilizing of the facilities and equipment, selecting the trainees, developing inclusive training (lessons) plans, facilitating and managing learning in classrooms, laboratories, workshops, and workplaces, employing adult learning strategies including integrating trainees with disabilities and special learning needs, and mainstreaming Occupational Health and Safety (OSH) and core skills for life and work in the learning delivery. Designs student assessments both formative and summative assessments, practice-based and knowledge-based skills tests; Develops assessment sheets, grids and inclusive skills assessment implementation plans including assessment of core skills and Occupational Safety and Health (OSH); Conducts knowledge and practice-based assessments and tests according to the assessment implementation plan. Builds linkages with employers, workers, and TVET instructors in their specializations; Collects and utilizes available labour market information (LMI) for their training courses; supports conducting and analyzing skills needs and anticipation assessments, employers' surveys, trainees and graduate trace studies to identify skills gaps, needs, and mismatches for their learning programmes. Applies quality assurance tools and processes across the training cycle of their training courses according to UNRWA TVET Quality Assurance Framework. Supports TVET greening and digitalization initiatives and activities; Designs and implements green and digital learning programmes; Integrates green and digital skills into their training courses; Develops and facilitates synchronous and asynchronous training sessions. Collaborates with other instructors and staff members in coordinating the teaching and learning process, keeping respectful environment at the Centre, maintaining order and discipline in the Centre, and implementing well-organized co-curricular activities, supporting the design and implementation of the Occupational Health and Safety (OSH) measures and tools and reports on incidents and risks in the Centre. Performs such other duties as may be assigned</p><p><strong>Competencies</strong> UN Core Values of Integrity, Professionalism and Respect for Diversity, and Core Competencies of Communication, Working with People and Drive for Results apply by default. Following Instructions and Procedures Relating and Networking Creating and Innovating Applying Technical Expertise Planning and Organizing</p><p><strong>Desired Candidate Profile</strong></p><p><strong>Education</strong> A university degree of four years from an accredited educational institution in an approved course of study with major specialization in the field of subject taught.</p><p><strong>Job - Specific Qualification</strong> Not available.</p><p><strong>Work Experience</strong> No experience at this entry level of TVET Instructor (Information Techn.) - grade 11, is required.</p><p>Applicants are required to mention if they have close relative(s) in UNRWA (mother, father, daughter, son, sister brother), please provide full name(s) and relationship. If applicable, please provide further details below.</p><p>Applicants are required to mention if they are a Palestine refugee. If yes, please provide you Registration Card Number</p><p>Candidates are required to make a declaration as to whether they have any current or past affiliations with non-governmental organisations, academic institutions, political organisations, military, or have/are engaged in activities or have made any public statements, that could be seen to impact their neutrality, objectivity or independence in the performance of their duties for the UN / UNRWA. Any declaration will not necessarily disqualify candidates from consideration for this post.</p><p>Indicate your current involvement in any outside activities, as it is required. Including but not limited to employment, independent contractor/freelance consultant, board member (corporate, academic, etc), expert group, lobby, public speaking/writing (article, book, blog, social media etc), teaching, conferences, training, press statement, voluntary work, political activity, fundraising/donation for non-UNRWA entity, running for public office, role in political party or orgs, owning business, work for gov./NGO/private company/charity, UNRWA partner/vendor, full/part-time, paid or not. A yes answer doesn t necessarily lead to exclusion from future work at UNRWA, yet misrepresentation in providing accurate/complete info can lead to disqualification/termination of appointment, if hired.</p><p><strong>Languages</strong> English and French are the working languages of the United Nations Secretariat. For this job opening, English and Arabic are required.</p><p>The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Job Description</p><br><u><span>Position: </span></u>As Customer Service / Supply Chain - Sr. Specialist, you’ll be a key player in our Middle East Turkey &amp; Africa Customer Service team helping us achieve our strategic goals and fostering an environment where operational excellence &amp; collaboration thrive.You will partner with our Customers, Business teams, Supply Chain and Finance, and play a pivotal role in providing financial estimates, achieving financial targets, optimizing customer service processes, managing customer orders and customers claims within our organization.<u><span><b>RESPONSIBILITIES :</b></span></u><span><b>LOGISTICS RESPONSIBILITIES</b></span><b>Customer Orders Management </b><ul><li>Maintain healthy inventory levels in the markets</li><li>Request, follow up and negotiate Customer Orders based on inventory levels and in-market sales forecast</li><li>Resolve Customer Order issues</li><li>Review and follow up on Order book status</li><li>Ensure Customer Orders are shipped on time with the right remaining shelf life along with all required documentation</li><li>Follow up on Supply and escalate issues when necessary</li><li>Inform Customer and internal stakeholders on status of open orders</li><li>Maintain Customer Master Data</li><li>Maintain Pricing Master Data</li><li>Support reducing discards</li></ul>New Launches / Variations<ul><li>Ensure new products are launched successfully, meeting the target launch date</li><li>Support on managing variations in collaboration with Demand Planner, Customer, Regulatory to ensure optimal supply</li></ul>Tenders<ul><li>Support tenders' submission</li><li>Ensure timely supply of tenders</li></ul><span>FINANCE RESPONSIBILITIES </span>Manage Accruals / Credit Notes<ul><li>Ensure credit notes are issued on time</li><li>Ensure expiry &amp; near expiry accruals are placed</li><li>Share Financial Estimates and highlight risks or opportunities Support financial submissions</li></ul><span><b><u>Required Education, Experience and Skills </u>&nbsp;: </b></span><ul><li>Bachelor's or Master’s degree in Supply Chain, Finance, Business Administration, or a related field.</li><li>At least 2 years of relevant work experience in Supply Chain, purchasing or Finance relevant experience.</li><li>Preferred experience in Pharma or FMCG.</li><li>Cross functional collaboration is required.</li><li>Excel is a must. SAP is a plus.</li><li>Proven experience in business partnering and building effective relationships.</li><li>Strong analytical skills, with an ability to manage complex data and drive process improvements.</li><li>Good communication skills. Fluency in written and spoken English is mandatory.</li><li>Ability to work collaboratively in a fast-paced environment.</li></ul><p><b>Secondary Job Description</b></p><br><p><b>Who We Are: </b></p><br><p><span>Organon delivers ingenious health solutions that enable people to live their best lives. We are a $6.5 billion global healthcare company focused on making a world of difference for women, their families and the communities they care for. We have an important portfolio and are growing it by investing in the unmet needs of Women’s Health, expanding access to leading biosimilars and touching lives with a diverse and trusted portfolio of health solutions.&nbsp; Our Vision is clear: A better and healthier every day for every woman.</span></p><br><p><span>As an equal opportunity employer, we welcome applications from candidates with a diverse background. We are committed to creating an inclusive environment for all our applicants.&nbsp;</span></p><br><p><b><span>Search Firm Representatives Please Read Carefully&nbsp;</span></b><br>Organon LLC<span>, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. &nbsp;No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.&nbsp;</span></p><br><p><b>Annualized Salary Range</b></p><br><p><b>Annualized Salary Range (Global)</b></p><br><p><b>Annualized Salary Range (Canada)</b></p><br><p><b>Please Note: Pay ranges are specific to local market and therefore vary from country to country.</b></p><br><p><b>Employee Status: </b></p><br>Regular<p><b>Relocation:</b></p><br>Domestic<p><b>VISA Sponsorship:</b></p><br><p><b><span>Travel Requirements: Organon employees must be able to satisfy all applicable travel and credentialing requirements, including associated vaccination prerequisites</span></b></p><br><p><b>Flexible Work Arrangements:</b></p><br><p><b>Shift:</b></p><br><p><b>Valid Driving License:</b></p><br><p><b>Hazardous Material(s):</b></p><br><p><b>Number of Openings: </b></p><br>1 </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Result of Service</p><p>1- Deliverable 1: A high-dimensional analytical matrix capturing structural proximity and relatedness across the production universe, serving as an interactive-visual network diagnostic asset to identify diversification-linked financing opportunities and associated exposure to illicit financial flow risks.</p><p>2- Deliverable 2: Apply data-driven models to prioritize products and sectors based on national capability structures. The deliverable will include a technical note identifying strategically linked products, feasible diversification pathways, financing opportunities, and potential finance entry points, while applying rigorous filters to exclude spurious, non-productive, or phantom investment-driven linkages.</p><p>3- Deliverable 3: A diagnostic report identifying high-potential product pathways while highlighting sectors structurally vulnerable to illicit financial flows.</p><p>4- Deliverable 4: A Python-based Inter-sectoral Structural Coefficients framework that transforms raw bilateral investment statistics into a standardized long-panel dataset for gravity-model analysis and detection of disguised flows.</p><p>5- Deliverable 5: A sector and product clustering matrix-based industries and products with similar production structures, supplier dependencies, and capability requirements.</p><p>6- Deliverable 6: Excel file and summary report assessing cluster-level production values, priority manufacturing ecosystems, high-value product groups, and opportunities for industrial upgrading and investment targeting.</p><p>7- Deliverable 7: Revised summary report incorporating FfD comments.</p><p>8- Deliverable 8: An econometric modeling framework to assess structural feasibility, upgrading potential, and capability spillovers across interconnected products and sectors.</p><p>9- Deliverable 9: Revised output (deliverable 7) incorporating FfD comments</p><p>10- Deliverable 10: Excel file and summary report assessing and synthesizing the outputs of the econometric models.</p><p>11- Other deliverables related to the tasks mentioned above as requested by the Hiring Manager including, but not limited to, graphs, charts, briefings, excel files, tables, etc.</p><p>Work Location Remote</p><p>Expected duration 8 months</p><p>Duties and Responsibilities</p><p>Background</p><p>ESCWA supports Arab countries in strengthening national and regional financing systems to accelerate progress toward the 2030 Agenda for sustainable development. Through an integrated approach that combines policy dialogue, analytical research, capacity-building, and digital innovation, ESCWA assists member States in mobilizing and managing financing across key sources, including domestic public resources, private investment, international development cooperation, trade and investment flows, and sustainable debt management. This work is aligned with global commitments, including the Seville Commitment, which underscores the importance of strengthening accountability and governance in financing development, as well as the mandates to address financing leakages as a key enabler of financing sustainable development. (paragraphs 29 (a) &amp; (c), 28 (e), and 33 (a)). Central to this work is the conduct of detailed diagnostics of the financing for development landscape, analysing the various sources of financing available to address five major financing rifts that continue to impede sustainable development in the Arab region: financing insolvencies, financing inequalities, fiscal space constraints, funding shortfalls, and debt-financing overhangs. In response, ESCWA advances regional cooperation on domestic resource mobilization, integrated financing solutions, diversifying sources of revenues and addressing leakages related to illicit financial flows and investment distortions. These efforts are complemented by policy recommendations and practical tools to support governments in improving revenue mobilization and financing strategies. In parallel, ESCWA has developed a forward-looking digital financing ecosystem composed of analytical and AI-powered tools that enable governments assess financing gaps, improve spending efficiency, optimize public spending, address illicit financial flows, strengthen multiple aspects of their financing strategies, enhance policy targeting, accelerate progress towards the SDGs, and design integrated financing strategies aligned with national development priorities. This ecosystem has received recognition at multiple institutional levels and has been endorsed under the Seville Platform of Action and recognized by DESA as a scalable, real-life application that can be adapted and replicated across countries and regions. Within this context, ESCWA seeks a consultant to provide support in the implementation of various FfD activities as detailed below.</p><p>Duties and Responsibilities</p><p>1- Map productive linkages across pilot country/countries production base and financing structure to identify sectoral interdependencies, financing bottlenecks, and opportunities for higher-value economic transformation.</p><p>2- Estimate latent financing-space linkages by combining prospective structural configurations, visualization tools, and empirical signals of capability-space adjacency to identify feasible pathways for economic diversification and financing mobilization for blended finance while addressing resource leakages.</p><p>3- Construct and align a high-dimensional proximity matrix across the production universe, integrating relevant product, sectoral, industrial, and financing classification systems to enable comparable mapping of productive and financing linkages, identify tax- and trade-based leakage channels, and detect unrealized or suboptimally realized productive potential.</p><p><br></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">A master s degree or equivalent in economics, finance, econometrics, business analytics, or related field is required. A first-level university degree in combination with qualifying experience may be accepted in lieu of the advanced university degree. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed. A minimum of 1.5 years of professional work experience in analyzing macro-financing and industrial policy issues, particularly data-driven, microfinancing and econometric modeling, is required. One year of previous work experience in research, data analytics, and data analysis is required. One year of experience in research, data extraction or using statistical tools is required. Knowledge of STATA statistical package to process and analyze data is required. Knowledge of Python, machine learning techniques is required. Good knowledge of econometrics is desirable. Languages English and French are the working languages of the United Nations Secretariat; and Arabic is a working language of ESCWA. For this position, fluency in both English and Arabic languages are required. Note: Fluency equals a rating of fluent in all four areas (speak, read, write, and understand) and Knowledge of equals a rating of confident in two of the four areas.</p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Result of Service<br>• One Excel dataset files detailing climate finance flows to Arab Region and Arab States with tabs for each indicator and its associated visualization, and a methodology tab detailing classification system applied and related notes. • Three sector-specific Excel dataset files with tabs for each indicator and its associated visualization in each Excel file, and a methodology tab in each file detailing the classification system applied and related notes. • One Excel datasets that overs comparative analysis between international climate finance flows with other data sources. o Updated Excel dataset files (up to five datafiles) based on ESCWA review, as appropriate. o Five PowerPoint slide decks based on the vetted datasets and visualizations provided in Excel data files, with the vetted key messages on each slide.<br> Work Location<br>Remote<br> Expected duration<br>6 weeks<br> Duties and Responsibilities<br>I. Background The United Nations Economic and Social Commission for Western Asia (ESCWA) analysis of climate finance data flows supports its collaboration with the Government of Sweden on Climate Resilience through Regional Cooperation for Inclusive Sustainable Development. This work is conducted under the umbrella of the Arab Centre for Climate Change Policies, which is situated in the Climate Change and Natural Resource Sustainability Cluster at ESCWA and has a dedicated work pillar related to climate finance. II. Objective The data analyst would provide updated data sets regarding climate finance flows to Arab States at the regional and country level, with three sector specific datasets provided with associated visualizations. III. Duties and responsibilities Under the direct supervision of the Cluster Lead for Climate Change and Natural Resources Sustainability, the consultant would: (a) Deliver datasets and analysis of aggregated international climate finance flows to Arab Region and each Arab State (1 data file) and for the water, energy and food sectors (3 data files) for various indicators based on the existing classification systems applied by ESCWA. (b) Develop visualization for each indicator and at least three key messages describing the findings for each indicator. (c) Prepare comparative analysis between international climate finance flows to the Arab Region with three other financial datasets (1 data file). (d) Submit the five dataset files to ESCWA for review and incorporate comments received. (e) Prepare five PowerPoint slide decks that present the finalized visualizations and key messages, based on the five data files.<br> Qualifications/special skills<br>A master’s degree in statistics, mathematics or related field is required. A first-level university degree with two additional years of relevant work experiences may be accepted in lieu of the advanced university degree. Note: All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed. A minimum of five years of experience working on data analytics related to climate change, natural resources management, environment or related fields is required. Demonstrated professional experience working on climate finance datasets is required. Professional proficiency using Microsoft Office applications (Word, Excel, PowerPoint) is required.<br> Languages<br>English and French are the working languages of the United Nations Secretariat; and Arabic is a working language of ESCWA. For this position, fluency in English and Arabic is required. Note: “Fluency” equals a rating of ‘fluent’ in all four areas (speak, read, write, and understand).<br> Additional Information<br>Not available.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Under the supervision of CAO, represents the Agency at the camp level and the surrounding community area, as required; liaises with government authorities at the local level, including municipalities, local Internal Security Forces, local Army forces, as applicable, local refugee community representatives and humanitarian organizations and NGOs during briefings and meetings to ensure effective control and continuity of services including those related to solid waste collection in the camp and the surrounding community area as well as other issues of interest to the Agency; supports approved delegation visits to the camp and the surrounding community area, including when requested by the Director of Communications or the field director, organizing and briefing donors, journalists and other stakeholders and may randomly act as interpreter in such visits if required;</p> <p>Supports all programmes; organizes and participates in meetings with Area Programme Officers in the assigned camp and the surrounding community area on a regular basis to discuss problems and challenges and suggest plans and possible courses of action; coordinates with key staff, including but not limited to Area Programme Officers, Heads of installations in the camp and the surrounding community area and Social Workers, as well as local community representatives and NGOs to discuss issues of mutual concern, address problems and report to CAO accordingly; intervenes to find solutions for disputes among refugees including those related to solid waste collection issues; assists in and advises on the integration of programmes and support service activities; where necessary, takes corrective measures within his/her authority as outlined by her/his supervisor; may be authorized to participate in or lead committees in the community;</p> <p>Acts as Security and Safety focal point for the assigned camp and surrounding community area and identifies, analyses and timely reports to CAO and Field Security and Risk Management (FSRM) staff on risks and security incidents and issues affecting UNRWA personnel and installations; ensures that the Camp and Community Services Office has an evacuation plan and has basic safety equipment in place; consults with community leaders and other identified relevant actors and/or parties about appropriate community response(s) to security incidents involving Agency personnel, assets and/or installations, including reporting such incidents to the police on behalf of UNRWA where required and ensuring measures to prevent security incidents from re-occurring;</p> <p>Monitors the camp's environment and the surrounding community area and identifies and timely reports to CAO on neutrality violations and protection issues affecting Palestine refugees; follows up to ensure such issues are adequately addressed by Programmes and/or other relevant Departments; in consultation with the CAO, supports and works with Protection and Neutrality (P&amp;N) teams in gathering information, reporting protection and neutrality incidents in a timely manner, setting up meetings with beneficiaries, building relationships between the P&amp;N teams and the community regarding protection and neutrality issues, and implementing and mainstreaming the Agency s responses regarding protection and neutrality issues, as they arise in the assigned camp/community;</p> <p>Plans, directs and manages the activities of the Camp and Community Services Office and provides direct supervision to sanitation laborers and foremen at the camp level as well as guards as requested by Area Programme Officers and CAOs; ensures the implementation of Agency and Field Administrative issuances; establishes and implements monitoring and reporting mechanisms to systematically assess progress and quality of services and the achievement of results including guard force, social services; closely monitors attendance of school attendants who work inside the assigned camp and the surrounding community area and follows up on their work during school vacations; as a member of the Area Management Team, contributes to planning, operating and controlling administrative, finance, supply, distribution, transport, personnel, and building maintenance at the Area level;</p> <p>Responsible for effective communication within the assigned camp and surrounding community area; works with UNRWA programmes and communications department to disseminate information about relevant UNRWA programming and initiatives to residents and beneficiaries with a view to developing and executing appropriate public information interventions to increase/promote awareness, image and visibility of the Agency across the camp and surrounding community area; maintains Agency records, follows up and reports on petitions, claims and applications with beneficiaries, area office and other entities in the assigned camp and surrounding community area; maintains and updates lists of recipients of UNRWA services in the assigned camp and surrounding community; as applicable, provides eligibility and registration services to refugees living inside camp and surrounding community including collecting documents and issuing of registration cards and processes hospitalization transactions submitted by refugees;</p> <p>Act as Emergency Preparedness and Response focal point for the assigned camp and surrounding community area, and under the direction and supervision of CAO, manages the Agency s emergency preparedness and response activities within the assigned camp and surrounding community area; contributes to various written outputs such as plans, concept of operations, standard operating procedures and situation reports;</p> <p>Performs other duties as may be assigned by the supervisor(s).</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>At least five years' experience in humanitarian, community or social development, preferably with UN agencies or international NGOs, is required. Proven understanding of humanitarian and political, challenges facing Palestine refugees in the field of operations, is required.</p> <p>Applicants are required to mention if they have close relative(s) in UNRWA (mother, father, daughter, son, sister brother), please provide full name(s) and relationship. If applicable, please provide further details below. Applicants are required to mention if they are a Palestine refugee. If yes, please provide you Registration Card Number Indicate your current involvement in any outside activities, as it is required. Including but not limited to employment, independent contractor/freelance consultant, board member (corporate, academic, etc), expert group, lobby, public speaking/writing (article, book, blog, social media etc), teaching, conferences, training, press statement, voluntary work, political activity, fundraising/donation for non-UNRWA entity, running for public office, role in political party or orgs, owning business, work for gov./NGO/private company/charity, UNRWA partner/vendor, full/part-time, paid or not. A yes answer doesn t necessarily lead to exclusion from future work at UNRWA, yet misrepresentation in providing accurate/complete info can lead to disqualification/termination of appointment, if hired. Candidates are required to make a declaration as to whether they have any current or past affiliations with non-governmental organisations, academic institutions, political organisations, military, or have/are engaged in activities or have made any public statements, that could be seen to impact their neutrality, objectivity or independence in the performance of their duties for the UN / UNRWA. Any declaration will not necessarily disqualify candidates from consideration for this post.</p><p></p></section>

<div><div ><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); display: inline; font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><p ><strong><span ><span><span Times New Roman";"> </span></span></span></strong><span dir="LTR"></span><strong><u><span><font size="3" face="arial">Job Purpose</font></span></u></strong></p></div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); display: inline; font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><font size="3"><p ><span>To maximize the sales revenue from an existing base of customers, whilst at the same time generating new revenue from new customers.</span></p><p ></p><div align="left"><font size="3"><br></font></div><span ><div ><font size="3"></font><p ><u><span><strong><font size="3">Principal<span> </span><font face="arial">Accountabilities</font></font></strong></span></u></p><p ><span></span></p><p ><span><span>a)<span >    <span> </span></span></span></span><span dir="LTR"></span><span>Maintain a regular call cycle to existing DHL Customers to build strong, multi-level relationships within the company to maintain existing DHL sales revenue as customers continue to trade.</span><span></span></p><p ><span></span></p><p ><span><span>b)<span >    <span> </span></span></span></span><span dir="LTR"></span><span>Probe, question and understand completely the customer needs and requirements to understand where DHL’s service offering can add value to the customers business.</span></p><p class="MsoListParagraph" ><span></span></p><p ><span><span>c)<span >    <span> </span></span></span></span><span dir="LTR"></span><span>Identify potential, negotiate and persuade accordingly existing customers to maximize their use of DHL’s services to generate additional sales revenue from existing customers.</span><span></span></p><p class="MsoListParagraph" ><span></span></p><p ><span><span>d)<span >    <span> </span></span></span></span><span dir="LTR"></span><span>Source and action new business leads and persuade potential customers to utilize the DHL services to generate additional sales revenue from new customers.</span><span></span></p><p class="MsoListParagraph" ><span></span></p><p ><span><span>e)<span >    <span> </span></span></span></span><span dir="LTR"></span><span>Monitor credit issues and liaise with Finance Department and be aware of issues with no payment and take action where necessary to ensure outstanding money is collected.</span><span></span></p><p class="MsoListParagraph" ><span></span></p><p ><span><span>f)<span >     <span> </span></span></span></span><span dir="LTR"></span><span>Update and maintain call details on DHL tools, ensure appropriate internal forms are updated so that all information is accessible for future reference and monitoring.</span><span></span></p><p class="MsoListParagraph" ><span></span></p><p ><span><span>g)<span >    <span> </span></span></span></span><span dir="LTR"></span><span>Take ownership of service failures and ensure the correct person resolves the issue so that all customer complaints and problems are handled quickly and efficiently.</span><span></span></p><p class="MsoListParagraph" ><span></span></p><p ><span><span>h)<span >    <span> </span></span></span></span><span dir="LTR"></span><span>Analyze figures and reports and spot trends and identify issues and take appropriate action where necessary to maximize revenue by addressing issues early.</span></p><p ><strong ><u><span><br></span></u></strong></p><p ><strong ><u><span><font size="3">Nature and Scope</font></span></u></strong></p><p ><span></span></p><div ><font size="3"></font><p ><span></span></p><p class="MsoBodyText2" ><strong><span><span>a)<span >    <span> </span></span></span></span></strong><span dir="LTR"></span><strong><span>Context</span></strong><span></span></p><p class="MsoBodyText2" ><span>The telesales team works together in the Country Office. The team is expected to grow the revenue from small to medium customers through a telephone relationship. At the same time, the function of the team is also to provide support to the Field Sales team and to provide quality leads for high potential customers.</span><span></span></p><p class="MsoBodyTextIndent2" ><span></span></p><p ><strong><span><span>b)<span >    <span> </span></span></span></span></strong><span dir="LTR"></span><strong><span>Reporting Relationships</span></strong><span></span></p><p ><span>The Tele sales Executive reports directly to the senior Commercial Manager.</span></p><p ><span></span></p><p ><strong><span><span>c)<span >    <span> </span></span></span></span></strong><span dir="LTR"></span><strong><span>Contacts</span></strong><span></span></p><p ><strong><span><br></span></strong></p><p ><strong><span>Internal</span></strong></p><p ><span>Sales team</span></p><p ><span>Customer Service</span></p><p ><span>Customer Accounting</span></p><p ><span>Operations</span></p><p ><span>Sales Management team</span></p><p ><span>Air Operations</span></p><p ><span></span></p><p ><strong><span>External</span></strong></p><p ><span>DHL existing customers</span></p><p ><span>DHL network</span></p><p ><span></span></p><p ><strong><span><span>d)<span >    <span> </span></span></span></span></strong><span dir="LTR"></span><strong><span>Problem Solving</span></strong><span></span></p><p ><span>There will be many issues that need resolving. Potential customers will have price and service objections that will need to be resolved in order to secure the business. There will also be service issues, billing queries, and other ad hoc problems that will arise.</span></p><p ><span></span></p><p >The core function of a Tele sales executive is to delight the customer by providing the highest possible level of service. This means that all problems must be handled in a fast, efficient and professional manner. In the cases where the agent cannot resolve the issue personally, the senior management is always available to assist.</p><p ></p><p ><strong><span><span>e)<span >    <span> </span></span></span></span></strong><span dir="LTR"></span><strong><span>Decision Making</span></strong><span></span></p><p ><span>When negotiating rates and contracts, Tele sales executives are authorized to offer a set range of contract prices. If there is a requirement to offer a higher level of discount to secure the business, then relevant management approval is required. The same applies to problem solving where FOC shipments, credit notes or other solutions are required.</span></p><p ><span></span></p><p >In general, agents are encouraged to make their own decisions wherever possible, within the set guidelines.<span></span></p><p ><span></span></p><p ><strong><span><span>f)<span >     <span> </span></span></span></span></strong><span dir="LTR"></span><strong><span>Planning and Organization</span></strong><span></span></p><p ><span>Agents are responsible for planning their own calls cycles and daily calls. There is a set guideline for total calls and who must be contacted in a monthly period, but the way in which this is broken down to a daily level is the responsibility of the agent.</span></p><p ><span></span></p><p ><span>The planning and organization will be monitored by the Senior Commercial Manager.</span></p><p ><span></span></p><p ><strong><span><span>g)<span >    <span> </span></span></span></span></strong><span dir="LTR"></span><strong><span>Job Challenge</span></strong><span></span></p><p ><span>The most consistent, regular challenge to overcome is that of price. The most demanding part of the position is to make the customer value the service of DHL enough to pay the premium required to use DHL. This requires the Tele sales executive to act as a consultant, to understand the needs of the specific company they are dealing with, and to recognize the implications of DHL’s service on their business. Once these implications are understood, the difficult part is to make the<span> </span><em>customer</em><span> </span>recognize these and be prepared to pay for the service difference.</span></p><p ><strong ><u><span><br></span></u></strong></p><p ><strong ><u><span><font size="3">Knowledge, Skills and Experience</font></span></u></strong></p><p ><span></span></p><div ><font size="3"></font><p ><span></span></p><p ><strong><span>Education</span></strong></p><p ><span>A bachelor’s degree or equivalent work experience preferable business related</span></p><p ><span></span></p><p ><strong><span>Experience</span></strong></p><p ><span>Telephone / Sales experience in a multi-national company with customer interface experience essential.</span></p><p ><span>Driving license an advantage</span></p><p ><span>1 to 2 years of DHL experience (if transferred within)</span></p><p ><span></span></p><p ><strong><span>Technical Knowledge/Skills</span></strong></p><p class="MsoHeader" ><span>Great English communication skills – written and oral</span></p><p ><span>Excellent PC skills (MS Word & Excel)</span></p><p ><span>Numerically literate</span></p><p ><span>Thorough knowledge of DHL products, services, shipments, rates, discounts and competitor services</span></p><p ><span></span></p><p ><strong><span>Personal Attributes</span></strong></p><p ><span>Well-developed communication & selling skills</span></p><p ><span>Professional Telephone Behavior</span></p><p ><span>Customer Services attitude (controlled temperament)</span></p><p ><span>Dedicated, Hardworking and Enthusiastic</span></p><p ><span>Flexible and prepared to work long hours</span></p><p ><span>Reliable</span></p><p ><span>Ability to work under pressure</span></p></div></div></div></span></font></div></div></div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Designs and develops instructional material for Web-Enhanced, Blended and Online academic courses that support the Institution s mission and vision. Demonstrates effective needs analysis, project management, course development, and evaluation skills. Develops courses and provide training and guidance on new teaching methodologies. Able to utilize multimedia technology and authoring tools. Acts as liaison between faculty members and IT support in determining the needs of the course and its appropriate method of delivery. 1. Duties Performed: Applies the process set in place to design Blended and Online Courses. Works closely with the team of instructional designers. Works closely with the media specialists during the production phase. Works closely with the instructional technologists and assist in building Online and Blended courses on the Learning Management System. Coordinates the communication with faculty members during the development cycle. Acts as consultant to faculty members in curriculum development and the use of instructional materials and multimedia. Acts as trainer, motivator, and expert in ensuring that faculty members have the tools, knowledge, and motivation to expand the use of LMS and online resources. Works with the Digital Learning Manager to facilitate the implementation of E-learning initiatives and solutions at AUB. Assesses learning outcomes and work with faculty members to develop and design Web-Enhanced, Blended and Online courses based on applicable instructional design models. Participates in the quality assurance process during and after the course development cycle. Keeps abreast of new technologies that may be used to expand and improve the use of technology in teaching and learning at AUB. Conceptually and intuitively understands how people learn. Performs other related duties as requested. 2. Work Contacts: Regular contacts with AUB faculty members, AUB staff, Academic Departments, Faculty Deans, Department Chairs and students. 3. Independence of Operation: Reports to the Learning Design Senior Manager. Works according to established on-line publishing procedures and policies. 4. Supervisory Responsibility: None. 5. Physical Effort: Slight physical efforts involving walking, standing, handling and carrying lightweight, units approximately 10% of working time. 6. Work Conditions: Clean and pleasant.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Minimum Requirements:</strong> Bachelor s degree in the area of Instructional Design, Education, Graphic Design, or Computer Science or related field and at least 5 years of experience developing Web-enhanced, Blended, or Online courses, in an educational environment with emphasis on e-learning and multimedia technologies. Masters degree in Instructional Design, Educational Technology is a plus. Advanced knowledge of principles and practices of instructional design, distance education, and E-learning. Advanced knowledge of Learning Management Systems and commonly used instructional design models. Knowledge of Web accessibility standards. Instructional Design skills including, being capable of imagining oneself as the learner/audience member, brainstorming innovative instructional strategies, knowing the capabilities of eLearning development tools and software; and having the ability to give or take constructive criticism. Excellent project management skills. Comfortable managing a wide variety of projects across departmental boundaries and able to bring them to completion in a timely manner. Well-organized, dedicated, accurate, thorough, and punctual, with meticulous attention to detail and follow-through. Ability to work under pressure, with tight deadlines. Must accept personal responsibility for task fulfilment and job performance; must be a self-motivated professional, and work independently and as part of a team. Ability to develop productive working relationships and to communicate well with senior and mid-level management, faculty members, and co-workers. Excellent teamwork skills, ability to communicate with, motivate, and collaborate with others to meet desired outcomes. Customer service skills including diplomatically, patiently, and successfully handling complaints, problems, questions, conflicts, and suggestions. Excellent oral and written knowledge of English as well as excellent presentation skills. Ability to write effectively for an online medium. Creative problem-solving skills.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Result of Service<br>1- Deliverable 1: A high-dimensional analytical matrix capturing structural proximity and relatedness across the production universe, serving as an interactive-visual network diagnostic asset to identify diversification-linked financing opportunities and associated exposure to illicit financial flow risks. 2- Deliverable 2: Apply data-driven models to prioritize products and sectors based on national capability structures. The deliverable will include a technical note identifying strategically linked products, feasible diversification pathways, financing opportunities, and potential finance entry points, while applying rigorous filters to exclude spurious, non-productive, or phantom investment-driven linkages. 3- Deliverable 3: A diagnostic report identifying high-potential product pathways while highlighting sectors structurally vulnerable to illicit financial flows. 4- Deliverable 4: A Python-based Inter-sectoral Structural Coefficients framework that transforms raw bilateral investment statistics into a standardized long-panel dataset for gravity-model analysis and detection of disguised flows. 5- Deliverable 5: A sector and product clustering matrix-based industries and products with similar production structures, supplier dependencies, and capability requirements. 6- Deliverable 6: Excel file and summary report assessing cluster-level production values, priority manufacturing ecosystems, high-value product groups, and opportunities for industrial upgrading and investment targeting. 7- Deliverable 7: Revised summary report incorporating FfD comments. 8- Deliverable 8: An econometric modeling framework to assess structural feasibility, upgrading potential, and capability spillovers across interconnected products and sectors. 9- Deliverable 9: Revised output (deliverable 7) incorporating FfD comments 10- Deliverable 10: Excel file and summary report assessing and synthesizing the outputs of the econometric models. 11- Other deliverables related to the tasks mentioned above as requested by the Hiring Manager including, but not limited to, graphs, charts, briefings, excel files, tables, etc.<br> Work Location<br>Hybrid<br> Expected duration<br>8 months<br> Duties and Responsibilities<br>Background ESCWA supports Arab countries in strengthening national and regional financing systems to accelerate progress toward the 2030 Agenda for sustainable development. Through an integrated approach that combines policy dialogue, analytical research, capacity-building, and digital innovation, ESCWA assists member States in mobilizing and managing financing across key sources, including domestic public resources, private investment, international development cooperation, trade and investment flows, and sustainable debt management. This work is aligned with global commitments, including the Seville Commitment, which underscores the importance of strengthening accountability and governance in financing development, as well as the mandates to address financing leakages as a key enabler of financing sustainable development. (paragraphs 29 (a) &amp; (c), 28 (e), and 33 (a)). Central to this work is the conduct of detailed diagnostics of the financing for development landscape, analysing the various sources of financing available to address five major financing rifts that continue to impede sustainable development in the Arab region: financing insolvencies, financing inequalities, fiscal space constraints, funding shortfalls, and debt-financing overhangs. In response, ESCWA advances regional cooperation on domestic resource mobilization, integrated financing solutions, diversifying sources of revenues and addressing leakages related to illicit financial flows and investment distortions. These efforts are complemented by policy recommendations and practical tools to support governments in improving revenue mobilization and financing strategies. In parallel, ESCWA has developed a forward-looking digital financing ecosystem composed of analytical and AI-powered tools that enable governments assess financing gaps, improve spending efficiency, optimize public spending, address illicit financial flows, strengthen multiple aspects of their financing strategies, enhance policy targeting, accelerate progress towards the SDGs, and design integrated financing strategies aligned with national development priorities. This ecosystem has received recognition at multiple institutional levels and has been endorsed under the Seville Platform of Action and recognized by DESA as a scalable, real-life application that can be adapted and replicated across countries and regions. Within this context, ESCWA seeks a consultant to provide support in the implementation of various FfD activities as detailed below. Duties and Responsibilities 1- Map productive linkages across pilot country/countries’ production base and financing structure to identify sectoral interdependencies, financing bottlenecks, and opportunities for higher-value economic transformation. 2- Estimate latent financing-space linkages by combining prospective structural configurations, visualization tools, and empirical signals of capability-space adjacency to identify feasible pathways for economic diversification and financing mobilization for blended finance while addressing resource leakages. 3- Construct and align a high-dimensional proximity matrix across the production universe, integrating relevant product, sectoral, industrial, and financing classification systems to enable comparable mapping of productive and financing linkages, identify tax- and trade-based leakage channels, and detect unrealized or suboptimally realized productive potential. 4- Normalize and validate the matrix to ensure connectivity, consistency, and suitability for modelling and network diagnostics. 5- Develop a structural scoring framework to assess relative feasibility, productive accessibility, and strategic positioning of diversified commodity-linked financing opportunities, while identifying products and sectors exposed to illicit financial flow risks. 6- Design and implement a Python-based analytical framework to query, harmonize, and transform relevant investment datasets into a standardized panel, supporting downstream empirical analysis and the identification of potential anomalies in investment patterns. 7- Apply data-driven analytical methods to identify patterns, groupings and relationships across sectors and products based on selected structural and operational characteristics. 8- Integrate Product-level production indicators to assess economic trends, identify priority areas, and highlight sector-focused policy support. 9- Develop and apply econometric models to assess structural feasibility, between proximate products across inter-connected products and sectors. This includes: o Preparing panel dataset of products’ competitiveness and production indicators. o Integrating structural linkage and proximity matrices into the modelling framework. o Estimating econometric models to analyse the evolution of production and structural upgrading patterns. o Assessing productive feasibility and upgrading opportunities, across interconnected sectors and products. 10- Generate and assess alternative upgrading pathways based on econometric modelling results. 11- Other related tasks related to the deliverables below as requested by the Hiring Manager.<br> Qualifications/special skills<br>A master’s degree or equivalent in economics, finance, econometrics, business analytics, or related field is required. A first-level university degree in combination with qualifying experience may be accepted in lieu of the advanced university degree. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed. A minimum of 1.5 years of professional work experience in analyzing macro-financing and industrial policy issues, particularly data-driven, microfinancing and econometric modeling, is required. One year of previous work experience in research, data analytics, and data analysis is required. One year of experience in research, data extraction or using statistical tools is required. Knowledge of STATA statistical package to process and analyze data is required. Knowledge of Python, machine learning techniques is required. Good knowledge of econometrics is desirable.<br> Languages<br>English and French are the working languages of the United Nations Secretariat; and Arabic is a working language of ESCWA. For this position, fluency in both English and Arabic languages are required. Note: “Fluency” equals a rating of ‘fluent’ in all four areas (speak, read, write, and understand) and “Knowledge of” equals a rating of ‘confident’ in two of the four areas.<br> Additional Information<br>Not available.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br> </div>

<p><h4>Department</h4> <p>Industrial and Mechanical Engineering</p> <h4>Discipline</h4> <p>Engineering Entrepreneurship and Innovation</p> <h4>Campus</h4> <p>Byblos</p> <h4>Position</h4> <p>Instructor or Professor of Practice</p> <h4>Expected start date</h4> <p>Fall 2026 or Spring 2027</p> <p>The Department of Industrial and Mechanical Engineering at the Lebanese American University School of Engineering, located in Byblos, Lebanon, invites applications for an Instructor or Professor of Practice position in the broad area of Engineering Entrepreneurship and Innovation.</p> <p>Applications will be reviewed continuously until the position is filled. The expected start date is September 2026 or January 2027. The appointment rank will depend on the candidate’s academic qualifications, professional experience, and demonstrated accomplishments.</p> <p>Candidates must hold a BE/BS degree in engineering and at least a master’s degree in entrepreneurship, innovation, technology management, commercialization, or a closely related field. A doctoral degree is considered an asset but is not required. Candidates should demonstrate substantial professional experience and a record of achievement in technology entrepreneurship, innovation-program development, incubation, startup development, or research commercialization.</p> <p>The successful candidate is expected to contribute to the development and operation of the School of Engineering’s entrepreneurship and innovation initiatives. Particular consideration will be given to candidates with demonstrated experience in one or more of the following areas:</p> <ul> <li>Developing, managing, or contributing substantially to an incubator, accelerator, pre-incubation program, university innovation hub, or technology-transfer initiative</li> <li>Designing and managing structured venture-development pipelines that support teams from idea generation through technical validation, prototyping, market validation, funding readiness, and venture launch</li> <li>Recruiting, selecting, mentoring, and managing cohorts of student or faculty-led innovation teams</li> <li>Preparing student teams for national, regional, and international innovation, entrepreneurship, startup, and engineering-design competitions</li> <li>Coaching teams in prototype refinement, business-model development, market validation, written applications, financial planning, pitch-deck preparation, and live pitching</li> <li>Organizing startup bootcamps, hackathons, demo days, pitch competitions, and industry-sponsored innovation challenges</li> <li>Supporting the commercialization of university research and the development of market-ready technologies</li> <li>Founding, co-founding, advising, or mentoring technology startups</li> <li>Securing proof-of-concept, commercialization, industry-sponsored, or venture-development funding</li> <li>Developing partnerships with industry, investors, alumni, entrepreneurs, accelerators, incubators, innovation hubs, technology-transfer offices, public agencies, and funding organizations</li> <li>Transforming engineering concepts into validated prototypes and minimum viable products</li> <li>Applying design thinking, rapid prototyping, product-development, hardware/software integration, and product-lifecycle principles</li> <li>Assessing technical feasibility, commercial viability, intellectual-property potential, market opportunities, regulatory requirements, risk, valuation, and scaling strategies</li> </ul> <p>The successful candidate will be expected to cultivate an innovation-driven culture within engineering education and to equip students with the skills needed to transform ideas into viable products and ventures. The candidate will mentor students and faculty, supervise entrepreneurship- and commercialization-oriented projects, support engineering capstone teams with venture potential, and help establish a systematic pipeline for identifying and advancing promising innovations.</p> <p>The candidate will also identify suitable competitions, funding opportunities, accelerator programs, and innovation challenges; select and prepare participating teams; and coordinate the development of prototypes, applications, business models, pitch decks, and presentations.</p> <p>Teaching responsibilities may include undergraduate or graduate courses in engineering entrepreneurship, innovation management, product development, design thinking, technology commercialization, startup development, or related areas.</p> <p>Candidates should demonstrate strong communication, mentoring, organizational, and partnership-development skills. Evidence of impact—such as incubators or programs established, ventures supported, student teams mentored, competition placements, funding secured, prototypes commercialized, or partnerships developed—will be highly valued.</p> <p>The Lebanese American University is an equal opportunity employer operating in Lebanon under a charter from the Regents of the State University of New York.</p> <p>Interested candidates should apply electronically with the subject line:</p> <p><strong>SOE Position in Instructor or Professor of Practice in Engineering Entrepreneurship and Innovation</strong></p> <p>Applications should include the following:</p> <ul> <li>A letter of intent</li> <li>A curriculum vitae</li> <li>A brief portfolio or statement describing relevant accomplishments, including incubators or programs developed, ventures supported, competitions undertaken, funding secured, and ecosystem partnerships established</li> <li>A brief statement outlining the candidate’s proposed approach to developing engineering incubation, venture development, and student competition-readiness activities at LAU</li> <li>The names of three references</li> </ul></p><p></p>

<p><h4>Department</h4> <p>Industrial and Mechanical Engineering</p> <h4>Discipline</h4> <p>Engineering Entrepreneurship and Innovation</p> <h4>Campus</h4> <p>Byblos</p> <h4>Position</h4> <p>Instructor or Professor of Practice</p> <h4>Expected start date</h4> <p>Fall 2026 or Spring 2027</p> <p>The Department of Industrial and Mechanical Engineering at the Lebanese American University School of Engineering, located in Byblos, Lebanon, invites applications for an Instructor or Professor of Practice position in the broad area of Engineering Entrepreneurship and Innovation.</p> <p>Applications will be reviewed continuously until the position is filled. The expected start date is September 2026 or January 2027. The appointment rank will depend on the candidate’s academic qualifications, professional experience, and demonstrated accomplishments.</p> <p>Candidates must hold a BE/BS degree in engineering and at least a master’s degree in entrepreneurship, innovation, technology management, commercialization, or a closely related field. A doctoral degree is considered an asset but is not required. Candidates should demonstrate substantial professional experience and a record of achievement in technology entrepreneurship, innovation-program development, incubation, startup development, or research commercialization.</p> <p>The successful candidate is expected to contribute to the development and operation of the School of Engineering’s entrepreneurship and innovation initiatives. Particular consideration will be given to candidates with demonstrated experience in one or more of the following areas:</p> <ul> <li>Developing, managing, or contributing substantially to an incubator, accelerator, pre-incubation program, university innovation hub, or technology-transfer initiative</li> <li>Designing and managing structured venture-development pipelines that support teams from idea generation through technical validation, prototyping, market validation, funding readiness, and venture launch</li> <li>Recruiting, selecting, mentoring, and managing cohorts of student or faculty-led innovation teams</li> <li>Preparing student teams for national, regional, and international innovation, entrepreneurship, startup, and engineering-design competitions</li> <li>Coaching teams in prototype refinement, business-model development, market validation, written applications, financial planning, pitch-deck preparation, and live pitching</li> <li>Organizing startup bootcamps, hackathons, demo days, pitch competitions, and industry-sponsored innovation challenges</li> <li>Supporting the commercialization of university research and the development of market-ready technologies</li> <li>Founding, co-founding, advising, or mentoring technology startups</li> <li>Securing proof-of-concept, commercialization, industry-sponsored, or venture-development funding</li> <li>Developing partnerships with industry, investors, alumni, entrepreneurs, accelerators, incubators, innovation hubs, technology-transfer offices, public agencies, and funding organizations</li> <li>Transforming engineering concepts into validated prototypes and minimum viable products</li> <li>Applying design thinking, rapid prototyping, product-development, hardware/software integration, and product-lifecycle principles</li> <li>Assessing technical feasibility, commercial viability, intellectual-property potential, market opportunities, regulatory requirements, risk, valuation, and scaling strategies</li> </ul> <p>The successful candidate will be expected to cultivate an innovation-driven culture within engineering education and to equip students with the skills needed to transform ideas into viable products and ventures. The candidate will mentor students and faculty, supervise entrepreneurship- and commercialization-oriented projects, support engineering capstone teams with venture potential, and help establish a systematic pipeline for identifying and advancing promising innovations.</p> <p>The candidate will also identify suitable competitions, funding opportunities, accelerator programs, and innovation challenges; select and prepare participating teams; and coordinate the development of prototypes, applications, business models, pitch decks, and presentations.</p> <p>Teaching responsibilities may include undergraduate or graduate courses in engineering entrepreneurship, innovation management, product development, design thinking, technology commercialization, startup development, or related areas.</p> <p>Candidates should demonstrate strong communication, mentoring, organizational, and partnership-development skills. Evidence of impact—such as incubators or programs established, ventures supported, student teams mentored, competition placements, funding secured, prototypes commercialized, or partnerships developed—will be highly valued.</p> <p>The Lebanese American University is an equal opportunity employer operating in Lebanon under a charter from the Regents of the State University of New York.</p> <p>Interested candidates should apply electronically with the subject line:</p> <p><strong>SOE Position in Instructor or Professor of Practice in Engineering Entrepreneurship and Innovation</strong></p> <p>Applications should include the following:</p> <ul> <li>A letter of intent</li> <li>A curriculum vitae</li> <li>A brief portfolio or statement describing relevant accomplishments, including incubators or programs developed, ventures supported, competitions undertaken, funding secured, and ecosystem partnerships established</li> <li>A brief statement outlining the candidate’s proposed approach to developing engineering incubation, venture development, and student competition-readiness activities at LAU</li> <li>The names of three references</li> </ul></p><p></p>