Public relations delegate Jobs - Beirut Lebanon
548 Jobs Found
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are seeking a Dental Assistant to become part of our dynamic team. In this exciting, diverse role, you will support our team who is based in our Antelias Clinic.</p><p><br></p><p>General skills required</p><p><br></p><p>Language: A high level English and Arabic is essential (reading, writing and speaking).</p><p><br></p><p>Education: A degree is essential in nursing, dental assistance or any other equivalent qualifications will be considered.</p><p><br></p><p>Technical skills and abilities: Experience and competency with Microsoft products, WhatsApp, Dentrooper, Easy Dent, EZ3D and DBSWIN. High social intelligence is a must.</p><p><br></p><p>In this role, you will need to be self-motivated, efficient, organised and a good communicator who can be flexible. We seek team members who can maintain a pleasant and outgoing personality, even under pressure.</p><p><br></p><p>You will also need to be able to analyse processes and provide innovative ways to get things done, assuming responsibility when necessary.</p><p><br></p><p>Experience: 2 - 4 years.</p><p><br></p><p>Specific responsibilities</p><p><br></p><p>We are seeking versatile candidates who can:</p><p><br></p><p>• Prepare for and assist doctors with surgeries or any other operation;</p><p>• Clean rooms post any operation;</p><p>• Perform X-rays, Panoramics, CBCT;</p><p>• Sterilize Instruments;</p><p>• Work on system;</p><p>• Update inventories;</p><p>• Place orders for medical products and equipment; and</p><p>• Assist doctors with calming and containing patients.</p><p><br></p><p>About Lounge Dental Clinic</p><p><br></p><p>Lounge Dental Clinic is a five stars Polyclinic offering pain free friendly and caring experience.</p><p><br></p><p>Our doctors are chosen for their experience, specialties, dedication to our mission and integrity.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>General skills required</h2><p><b>Language:</b> A high level English and Arabic is essential (reading, writing and speaking).</p><p><b>Education:</b> A degree is essential in nursing, dental assistance or any other equivalent qualifications will be considered.</p><p><b>Technical skills and abilities:</b> Experience and competency with Microsoft products, WhatsApp, Dentrooper, Easy Dent, EZ3D and DBSWIN. High social intelligence is a must.</p><p>In this role, you will need to be self-motivated, efficient, organised and a good communicator who can be flexible. We seek team members who can maintain a pleasant and outgoing personality, even under pressure.</p><p>You will also need to be able to analyse processes and provide innovative ways to get things done, assuming responsibility when necessary.</p><p><b>Experience:</b> 2 - 4 years.</p><h2>Specific responsibilities</h2><p>We are seeking versatile candidates who can:</p><ul><li>Prepare for and assist doctors with surgeries or any other operation;</li><li>Clean rooms post any operation;</li><li>Perform X-rays, Panoramics, CBCT;</li><li>Sterilize Instruments;</li><li>Work on system;</li><li>Update inventories;</li><li>Place orders for medical products and equipment; and</li><li>Assist doctors with calming and containing patients.</li></ul><p></p></section>
We are seeking a dependable and organized Storekeeper to manage the receipt, storage, and issuance of construction materials, tools, equipment, and supplies. The Storekeeper will maintain accurate inventory records, ensure proper stock levels, and support site operations by providing timely and efficient material management.
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<br>Responsibilities
<br>Receive, inspect, and verify incoming materials, equipment, and supplies against purchase orders and delivery notes.
<br>Store materials safely and systematically to ensure easy identification and retrieval.
<br>Issue materials, tools, and equipment to site personnel based on approved requests.
<br>Maintain accurate inventory records and update stock movements in the inventory management system.
<br>Conduct regular stock counts and periodic physical inventory audits.
<br>Monitor inventory levels and notify the Procurement department of low-stock or reorder requirements.
<br>Ensure proper labeling, handling, and storage of materials to prevent damage, loss, or deterioration.
<br>Prepare daily, weekly, and monthly inventory and stock movement reports.
<br>Coordinate with Procurement, Warehouse, and Site Engineers regarding material deliveries and requirements.
<br>Track and maintain records of tools and equipment issued to employees and subcontractors.
<br>Ensure compliance with company policies, safety regulations, and warehouse procedures.
<br>Investigate and report inventory discrepancies, damaged goods, or shortages.
<br>Maintain a clean, organized, and safe storage area.
<br>Assist with year-end inventory and internal or external audits.
<br>Perform other related duties as assigned by management.
<br>Qualifications
<br>Bachelor's degree in Business Administration, Supply Chain, Logistics, or a related field.
<br>2–5 years of experience as a Storekeeper, Warehouse Assistant, or Inventory Controller, preferably in the construction industry.
<br>Knowledge of inventory management principles and warehouse operations.
<br>Experience using ERP or inventory management systems.
<br>Proficiency in Microsoft Excel and MS Office.
<br>Strong organizational and record-keeping skills.
<br>High attention to detail and accuracy.
<br>Good communication and teamwork skills.
<br>Ability to work under pressure and handle multiple priorities
Financial reporting and budgeting:
<br> Prepare accurate financial reports on a monthly basis
<br> Provide financial advice on the overall corporate financial position
<br> Participate actively in the preparation of the annual budget in terms of costing, margin, trade loaders, etc.
<br> Consolidate financial statements and develop reports for submission to the Finance Manager.
<br> Prepare end of period trial balance and financial statements including balance sheets, income statements, and cash flow statements in coordination with reporting teams.
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<br>Financial Analysis to assist managerial decision:
<br> Assist Management and other departments in their day-to-day financial studies for the effect of variables on the margin and profitability of a brand/ product.
<br> Coordinate closely with the Marketing Dep. To analyse the effect of any price increase
<br> Prepare the profitability analysis for the tender sales of the pharmaceutical division.
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<br>Assist other departments:
<br> Review the monthly sales target and set the monthly collection target in coordination with the Sales Dep.
<br> Review the costing of the goods shipping orders versus budget and approves / comments on the orders
<br> Validate the final costing of the received orders versus budget
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<br>
<br>Qualifications:
<br> Bachelor’s degree in Business/ Finance.
<br> CFA / Master’s in Finance is a plus.
<br>
<br>Experience,
<br> 3 years of work experience in Auditing/Accounting/Finance.
<br>
<br>Skills and Knowledge
<br> Advanced communication skills including written, oral, presentation, and interpersonal skills are required with the ability to work with all levels of the organization.
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<br> Sound knowledge of fiscal law and regulations is a must
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<br> Accounting skills
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<br> Must be proficient in Microsoft Applications (Word, Excel, PowerPoint and Outlook).
<br>
<br>Competencies
<br> High analytical skills
<br> Financial Acumen
<br> Financial Planning and Budgeting
<br> Knowledge of handling cash flows and bank relations
<br> Writing and Reporting
<br> Presenting and Communicating Information
<br> Applying Expertise and Technology
<br> Analysing
<br> Formulating Strategies and Concepts
<br> Planning and organising
<br> Following Instructions and Procedures
<br> Coping with Pressures and Setbacks
Company Description
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<br>New Larys Pharm S.A.R.L is a trusted pharmaceutical company with over 30 years of experience serving the Lebanese market's current and future needs. We take pride in providing high-quality, effective, and affordable medications and dietary supplements. Our commitment to enhancing healthcare aligns with our core values of quality, fairness, trust, and leadership. As a key supplier to the Lebanese market, we strive to improve lives through accessible healthcare solutions.
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<br>
<br>Role Description
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<br>This is a full-time, on-site role for a Sales Marketing Manager located in Khalde. The Sales Marketing Manager will oversee marketing and sales strategies, develop campaigns, and manage client relationships to drive business growth. Responsibilities include leading marketing initiatives, analyzing market trends, supervising sales teams, and ensuring revenue targets are met. The role also involves creating strategies to expand market reach and collaborating with cross-functional teams to execute campaigns effectively.
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<br>
<br>Qualifications
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<br>Experience in Sales Management and Client Relationship Management
<br>Advanced skills in Marketing Strategy, Campaign Planning, and Market Analysis
<br>Proficiency in Team Leadership and Communication
<br>Strong Analytical Thinking and Decision-Making abilities
<br>Knowledge of the pharmaceutical industry and healthcare products is highly valued
<br>Bachelor’s degree in marketing, Business Administration, or a related field
<br>Ability to work collaboratively in an on-site team environment
<br>Good relations with pharmacies
<br>previous experience is a must
<p>We are looking for a highly experienced and confident Training & Development Specialist who is capable of designing, developing, delivering, and evaluating comprehensive training programs from scratch.</p><p>The ideal candidate should have strong presentation and communication skills, the ability to confidently stand in front of employees and deliver training in an engaging and professional manner, and the capability to identify employees' strengths and areas for improvement.</p><p>Key Responsibilities:</p><ul><li>Design and develop comprehensive training programs and materials from scratch based on the company's needs and employees' requirements.</li><li>Create structured training plans, training content, presentations, manuals, and practical exercises.</li><li>Deliver engaging and professional training sessions to employees, starting from basic concepts and progressing to advanced levels.</li><li>Explain complex topics in a clear, simple, and effective manner that ensures employees fully understand and apply the knowledge.</li><li>Develop and implement onboarding and ongoing training programs for new and existing employees.</li><li>Evaluate employees' performance and understanding throughout and after the training process.</li><li>Conduct assessments, tests, and practical evaluations to measure training effectiveness and employee progress.</li><li>Identify employees' strengths, weaknesses, knowledge gaps, and development needs.</li><li>Provide constructive feedback and recommend appropriate development plans for employees.</li><li>Monitor employees' progress after training and ensure that the knowledge gained is effectively applied in the workplace.</li><li>Continuously improve and update training programs based on employee performance, business requirements, and feedback.</li><li>Prepare detailed training reports and evaluation results for management.</li><li>Work closely with HR and department managers to identify training needs and develop effective learning and development strategies.</li><li>Maintain a professional, positive, and motivating training environment that encourages employee engagement and participation.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Strong experience in training and employee development.</li><li>Excellent public speaking and presentation and materials from scratch.</li><li>Strong assessment and employee evaluation skills.</li><li>Ability to work independently and take full ownership of the training process, from planning and content creation to delivery, evaluation, and continuous improvement.</li></ul>
<p><h4>Description<\/h4>\n<p>We are seeking the highly organized, detail-obsessed, content-loving marketing coordinator of our dreams to support SEO Sherpa\u2019s brand marketing team.<\/p>\n<p>If you get genuine satisfaction from keeping moving parts organized, maintaining pristine calendars, and building seamless marketing workflows, this role is built for you. You don't just want to tick tasks off a list; you care deeply about quality and have a genuine interest in what makes content work on search, social media, and beyond.<\/p>\n<p>In this position, you will be the absolute engine behind the delivery of content across SEO Sherpa\u2019s agency brand and our CEO-led profiles. Your day-to-day will involve bringing our content to life\u2014coordinating with designers, setting up newsletters, managing content calendars, repurposing core material across channels, and executing thorough quality-checks before any asset goes public.<\/p>\n<p>While you aren't required to be an advanced SEO technician, you should be deeply curious about digital marketing, comfortable experimenting with cutting-edge AI tools, and relentless about keeping our publishing pipelines running like clockwork.<\/p>\n<h4>What you\u2019ll be responsible for<\/h4>\n<ul>\n<li><strong>Content coordination & publishing:<\/strong> Support the planning, coordination, and formatting of content across our core brand profiles and CEO-led channels, and our main company website built on WordPress.<\/li>\n<li><strong>Calendar & asset management:<\/strong> Own and maintain the content calendars, managing internal deadlines, assets, files, design briefs, trackers, and approval flows so nothing gets lost in the chaos.<\/li>\n<li><strong>Cross-functional syncing:<\/strong> Coordinate closely with our marketing manager, graphic designers, media managers, copywriters, and senior stakeholders to cleanly shepherd ideas from concept to live post.<\/li>\n<li><strong>Multi-format repurposing:<\/strong> Take core long-form assets and intelligently break them down and repurpose them into sharp, social-first formats across LinkedIn, Instagram, YouTube, and community platforms.<\/li>\n<li><strong>Rigorous QA & scheduling:<\/strong> Upload, schedule, format, and strictly QA-check every link, caption, alignment, and tag to ensure flawless public execution.<\/li>\n<li><strong>Newsletter delivery:<\/strong> Set up, test, format, and distribute our digital marketing email newsletters.<\/li>\n<li><strong>Community support:<\/strong> Help grow and manage engagement within our exclusive channels like the Search Everywhere Academy and Agency Owners Club.<\/li>\n<li><strong>AI integration & development:<\/strong> Proactively leverage AI systems and specialized tools to draft initial content variants, optimize workflows, and maintain a consistent, scalable production baseline.<\/li>\n<li><strong>Performance tracking:<\/strong> Keep track of baseline social and content performance insights to help the team evaluate what content is truly landing with our audience.<\/li>\n<\/ul>\n<p><strong>Note:<\/strong> This position is remote, but it requires collaboration with other team members. Applicants residing in time zones of 4 hours +\/- of Dubai (GST) will be considered for that purpose.<\/p>\n<h4>Requirements<\/h4>\n<p><strong>Is this role right for you?<\/strong><\/p>\n<p>If you answer \"yes\" to all of these, we'll be a great fit:<\/p>\n<ul>\n<li><strong>Experience:<\/strong> You have previous experience in content coordination, social media coordination, blog management, community management, or a similar digital marketing agency\/B2B environment.<\/li>\n<li><strong>Attention to detail:<\/strong> You have laser-sharp visual and written standards. You are the type of person who spots a broken link, a formatting inconsistency, or an off-brand alignment immediately.<\/li>\n<li><strong>Organizational mastery:<\/strong> You have A+ project management instincts. You thrive when managing multiple moving timelines and don\u2019t require supervisor micromanagement to meet recurring deadlines.<\/li>\n<li><strong>Social & media instincts:<\/strong> You are passionate about online culture, social networks (especially LinkedIn, Instagram, and YouTube), and content creators. You naturally understand how to make digital content clean, clear, and engaging.<\/li>\n<li><strong>Communication:<\/strong> Your written and spoken English is concise, sharp, and highly professional. You represent the brand brilliantly when collaborating with writers, designers, and managers.<\/li>\n<li><strong>Marketing toolkit:<\/strong> You are comfortable working across modern workflow tools, scheduling platforms, and standard digital marketing stacks (e.g., Monday.com, Google Workspace, Buffer, GA4, GSC, Semrush).<\/li>\n<li><strong>AI literacy:<\/strong> You are eager to utilize and scale your workflows using advanced AI tools (like Gemini) to streamline drafts, build efficiencies, and enhance consistency.<\/li>\n<li><strong>Autonomy:<\/strong> You are highly self-managing, proactive, and bring a solution-oriented attitude to the team. You don't wait to be chased for every next step.<\/li>\n<\/ul>\n<h4>Benefits<\/h4>\n<ul>\n<li>The opportunity to work with a talented team on an important mission.<\/li>\n<li>Above-market salary and incentives.<\/li>\n<li>Unlimited paid personal time off for vacation, sick, and wellness days.<\/li>\n<li>Full-time, flexible hours, and the freedom to work from home (or anywhere else) within time zones of 4 hours +\/- of Dubai.<\/li>\n<li>Radical transparency across business metrics and information (we call this \"open for business\").<\/li>\n<li>100% company-paid health insurance.<\/li>\n<li>When the company does well, so will you. Eight to fifteen percent of the net profit gets shared amongst the team members\u2014you included.<\/li>\n<li>Regular training, professional workshops, and book purchases are covered by us.<\/li>\n<li>Team retreats and meet-ups that bring together our remote-first workforce.<\/li>\n<li>A fun work culture where we value your work and our business.<\/li>\n<\/ul><\/p><p><\/p>
<p>The Receptionist and Administrative Assistant provide secretarial and or administrative support, in addition to being the visitor s first point of contact in the delegation. The qualified candidate should have a technical or bachelor s degree in business administration or any job-related field, with 2 years of experience in a secretarial position preferably within international organization, NGO or multinational environment. humanitarian sector.</p><p><strong>Accountabilities & functional responsibilities</strong></p><ul><li>Acts as the first point of contact for visitors</li><li>Handles incoming telephone calls</li><li>Manages the ICRC stationery stock and promotional items and provides monthly reports on its status</li><li>Ensures that proper procedures for protection/use/storage of sensitive office supplies exist and maintains updated inventory records.</li><li>Maintains the calendars of designated managers.</li><li>Handles the department Service Requests, Field Production Book exercise and AFA (an ICRC Stationary Platform) orders</li><li>Updates the telephone list</li><li>Registers and distribute external mail</li><li>Tracks the outgoing mail using the mechanism in pace and updating the General Register Database</li><li>Prepares for meetings and overlooks the setting up of rooms and materials.</li><li>Handles the pouches</li><li>Pick and treat Service Ticket Management requests</li><li>Overlooks the contacts database, the Interlocutors list and the General Register Database</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Applicants must be legally eligible to work in Lebanon. The screening process will be completed within the four coming weeks; Due to the large volume of applicants, we are unable to respond to application queries, only shortlisted candidates will be contacted. The ICRC is committed to creating an inclusive working environment for all its employees. Inclusion is embedded in the principles and values of the Movement as it is committed to non-discrimination, as confirmed by the principles of humanity and impartiality, and is open to all, as confirmed by the principle of unity. We are continually taking steps to improve diversity and inclusion within the organization as well as ensure it is embedded in our programming. We are committed to ensuring fair and equitable recruitment and promotion opportunities for all individuals and welcome all qualified candidates to apply to positions at the ICRC. Further, we are committed to achieving gender parity for our staff in management positions, as part of our institutional strategy objectives related to inclusion.</p><p><strong>Certifications / Education required</strong></p><ul><li>Bachelor s degree in business administration or any other job relevant field.</li></ul><p><strong>Professional experience required</strong></p><ul><li>Two years of experience in Reception/front desk management, admin support, office coordination, data entry, mail and office supplies management preferably within international organization, NGO or multinational environment.</li></ul><p><strong>Competencies</strong></p><ul><li>Accountability: Advanced</li><li>Teamwork & Collaboration: Advanced</li><li>Representing the ICRC: Advanced</li><li>Beneficiary & Client focused: Advanced</li><li>Reception & Front Office Management: Advanced</li><li>Attention to details: Advanced</li><li>Communication skills: Advanced</li><li>Digital literacy (including MS office): Proficient</li><li>Records & document management: Proficient</li><li>Confidentiality & discretion: Advanced</li><li>Organization & Planning: Proficient</li><li>Admin support: Advanced</li><li>Adaptability: Advanced</li></ul><p><strong>Language</strong></p><ul><li>Arabic: Native.</li><li>English: Full professional working.</li><li>French: Limited working</li></ul>
<p><h4>Company description</h4>
<p>Le Vendôme Beirut is embarking on an exceptional new chapter. As we prepare for the reopening of one of Beirut's most iconic luxury hotels, we are seeking visionary leaders to shape its future.</p>
<p>Defined by timeless elegance, impeccable service, and a legacy of refined hospitality, Le Vendôme Beirut is committed to delivering exceptional guest experiences while honoring its distinguished heritage.</p>
<p>This is a rare opportunity to join the executive leadership team responsible for redefining luxury, inspiring excellence, and setting a new benchmark for hospitality in the region.</p>
<h4>What is in it for you:</h4>
<ul>
<li>Employee benefit card offering discounted rates in Accor worldwide for you and your family</li>
<li>Learning programs through our academies designed to sharpen your skills</li>
<li>Ability to make a difference through our corporate social responsibility activities</li>
<li>Career development opportunities with national and international promotion opportunities</li>
</ul>
<h4>Why work for Accor?</h4>
<p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p>
<p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p>
<h4>Job description</h4>
<ul>
<li>Lead and oversee all front office operations, including reception, guest relations, concierge, bell desk, spa and duty management</li>
<li>Ensure a seamless guest journey from arrival to departure while maintaining the highest levels of guest satisfaction</li>
<li>Develop and implement strategies to enhance service quality, operational efficiency, and guest loyalty</li>
<li>Monitor daily operations, room inventory, occupancy, and guest feedback to optimize performance</li>
<li>Collaborate closely with housekeeping, reservations, sales, revenue management, and other departments to ensure smooth hotel operations</li>
<li>Handle guest concerns and service recovery promptly and professionally</li>
<li>Prepare and manage departmental budgets, forecasts, and expenses while achieving financial and operational objectives</li>
<li>Ensure compliance with company policies, local regulations, and health and safety requirements</li>
<li>Analyze operational reports and key performance indicators to identify opportunities for continuous improvement</li>
<li>Recruit, train, coach, and develop the front office team, fostering a culture of excellence, teamwork, and guest-centric service</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Bachelor's degree in hospitality management, hotel management, business administration, or a related field</li>
<li>Minimum 8–10 years of progressive front office experience, including at least 2 years in a senior leadership role within the hospitality industry</li>
<li>Experience in a luxury or internationally recognized hotel brand is preferred</li>
<li>Strong knowledge of front office operations, guest service, revenue management principles, and hotel property management systems</li>
<li>Proven leadership, team development, and problem-solving abilities</li>
<li>Excellent communication, interpersonal, and organizational skills</li>
<li>Proficiency in Microsoft Office and hotel property management systems (PMS)</li>
</ul>
<h4>Additional information</h4>
<p><strong>Our commitment to diversity & inclusion:</strong></p>
<p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>
<p>Great customer service does more than answer questions. It builds trust, protects revenue, and turns first-time buyers into loyal customers. Our client is looking for a customer-focused professional in Lebanon who can take ownership of daily customer interactions and order operations across growing e-commerce brands. If you know Shopify, communicate confidently in Arabic, English, and French, and stay composed when things get busy, this could be your path toward a senior customer service leadership role.</p><p><b>Why This Opportunity Matters</b></p><p>You ll be at the center of the customer journey, supporting shoppers from their first message through order fulfillment and post-purchase follow-up. Your work will directly influence customer satisfaction, completed orders, product reviews, and repeat business. This is not a role where you simply respond to messages. You ll help recover cancelled orders, identify upselling opportunities, coordinate with delivery partners, and keep essential customer and order information accurate. Strong performance will be recognized with additional earning potential and a clear path toward greater responsibility.</p><p>What You ll Own</p><p>In this role, you will:</p><ul><li>Manage customer conversations on WhatsApp with professionalism, empathy, and speed.</li><li>Process customer orders accurately and ensure all required information is complete.</li><li>Follow up with fulfillment and delivery partners regarding cancelled orders.</li><li>Speak with customers to understand cancellation reasons and recover orders whenever possible.</li><li>Maintain accurate customer and order records in shared Google Sheets.</li><li>Make outbound calls to request product reviews and explore relevant upselling opportunities.</li><li>Collect customer feedback that helps strengthen trust in the brands and improve the customer experience.</li><li>Moderate comments on social media advertisements while protecting a professional brand image.</li><li>Provide dependable administrative support and handle additional virtual assistant tasks as business needs evolve.</li></ul><p>Your success will be measured by the quality of your customer interactions, the accuracy of your work, your ability to support order targets, and the ownership you bring to daily operations.</p><p><strong>Desired Candidate Profile</strong></p><p>You ll thrive in this role if you are a Lebanese national currently based in Lebanon and a native Arabic speaker with a very good command of both English and French. Previous customer service experience with e-commerce brands in Lebanon is required, including hands-on experience using Shopify. You should also be comfortable working with CRM systems, Microsoft Excel, and Google Sheets. Because phone communication is an important part of the role, you ll need to be comfortable and confident speaking with customers, requesting reviews, handling objections, and introducing relevant upselling opportunities.</p><p>You ll be especially successful if you:</p><ul><li>Communicate politely and professionally, including during difficult customer interactions.</li><li>Stay calm, organized, and focused when order volumes or customer demands increase.</li><li>Show empathy while remaining clear and solution-oriented.</li><li>Learn new processes quickly and apply feedback.</li><li>Work with discipline and reliability without needing constant follow-up.</li><li>Take initiative instead of waiting for every next step to be assigned.</li><li>Are serious about building a long-term career in customer service and e-commerce operations.</li></ul><p>Additional training will be provided when needed, but motivation, professionalism, and accountability must come from you.</p>
<p>Welcome and greet guests in a warm, professional, and courteous manner. Perform check-in and check-out procedures accurately and efficiently. Verify guest reservations, identification, payment details, and room preferences. Provide guests with information about hotel facilities, services, restaurants, and local attractions. Handle guest requests, inquiries, complaints, and special arrangements professionally. Maintain a strong knowledge of room types, rates, promotions, hotel facilities, and current availability. Coordinate with Housekeeping, Reservations, Concierge, Bell Desk, Engineering, and Food & Beverage to ensure smooth guest service. Manage room keys, guest profiles, wake-up calls, messages, and other front office requests. Process cash, credit card, and other payment transactions accurately. Maintain accurate guest accounts and assist with billing discrepancies. Promote hotel services and suitable upgrades while maintaining a guest-focused approach. Ensure VIP, repeat, long-stay, and special-occasion guests receive personalized attention. Handle telephone calls and correspondence professionally. Follow hotel standards for guest privacy, security, safety, and confidentiality. Maintain a clean, organized, and professional front desk area. Record and communicate guest issues and special requests during shift handovers. Assist in resolving guest complaints and escalate complex issues to the Front Office Supervisor or Manager. Follow all hotel policies, procedures, and luxury service standards. Perform other duties assigned by the Front Office Management.</p><p><strong>Desired Candidate Profile</strong></p><p>Previous experience in a front office or guest-service position, preferably in a 4- or 5-star hotel. Hospitality or hotel management education is an advantage. Excellent communication and interpersonal skills. Fluent English; Arabic and French are strong advantages. Professional appearance and excellent personal presentation. Strong customer-service and problem-solving skills. Ability to remain calm and professional under pressure. Good computer skills and familiarity with hotel PMS systems such as Opera is an advantage. Ability to work flexible shifts, including morning, evening, night, weekends, and public holidays. Strong attention to detail and ability to multitask. Positive attitude, teamwork, and a genuine passion for hospitality.</p><p>Key Competencies</p><ul><li>Luxury guest service</li><li>Communication skills</li><li>Guest complaint handling</li><li>Attention to detail</li><li>Teamwork</li><li>Professionalism</li><li>Problem solving</li><li>Upselling skills</li><li>Cash and payment handling</li><li>Time management</li><li>Cultural awareness</li><li>Confidentiality and discretion</li></ul>
<p>Welcome and greet guests in a warm, professional, and courteous manner. Perform check-in and check-out procedures accurately and efficiently. Verify guest reservations, identification, payment details, and room preferences. Provide guests with information about hotel facilities, services, restaurants, and local attractions. Handle guest requests, inquiries, complaints, and special arrangements professionally. Maintain a strong knowledge of room types, rates, promotions, hotel facilities, and current availability. Coordinate with Housekeeping, Reservations, Concierge, Bell Desk, Engineering, and Food & Beverage to ensure smooth guest service. Manage room keys, guest profiles, wake-up calls, messages, and other front office requests. Process cash, credit card, and other payment transactions accurately. Maintain accurate guest accounts and assist with billing discrepancies. Promote hotel services and suitable upgrades while maintaining a guest-focused approach. Ensure VIP, repeat, long-stay, and special-occasion guests receive personalized attention. Handle telephone calls and correspondence professionally. Follow hotel standards for guest privacy, security, safety, and confidentiality. Maintain a clean, organized, and professional front desk area. Record and communicate guest issues and special requests during shift handovers. Assist in resolving guest complaints and escalate complex issues to the Front Office Supervisor or Manager. Follow all hotel policies, procedures, and luxury service standards. Perform other duties assigned by the Front Office Management.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Previous experience in a front office or guest-service position, preferably in a 4- or 5-star hotel.</li><li>Hospitality or hotel management education is an advantage.</li><li>Excellent communication and interpersonal skills.</li><li>Fluent English; Arabic and French are strong advantages.</li><li>Professional appearance and excellent personal presentation.</li><li>Strong customer-service and problem-solving skills.</li><li>Ability to remain calm and professional under pressure.</li><li>Good computer skills and familiarity with hotel PMS systems such as Opera is an advantage.</li><li>Ability to work flexible shifts, including morning, evening, night, weekends, and public holidays.</li><li>Strong attention to detail and ability to multitask.</li><li>Positive attitude, teamwork, and a genuine passion for hospitality.</li></ul><p>Key Competencies</p><ul><li>Luxury guest service</li><li>Communication skills</li><li>Guest complaint handling</li><li>Attention to detail</li><li>Teamwork</li><li>Professionalism</li><li>Problem solving</li><li>Upselling skills</li><li>Cash and payment handling</li><li>Time management</li><li>Cultural awareness</li><li>Confidentiality and discretion</li></ul>
<p>Welcome and greet guests in a warm, professional, and courteous manner.<br>Perform check-in and check-out procedures accurately and efficiently.<br>Verify guest reservations, identification, payment details, and room preferences.<br>Provide guests with information about hotel facilities, services, restaurants, and local attractions.<br>Handle guest requests, inquiries, complaints, and special arrangements professionally.<br>Maintain a strong knowledge of room types, rates, promotions, hotel facilities, and current availability.<br>Coordinate with Housekeeping, Reservations, Concierge, Bell Desk, Engineering, and Food & Beverage to ensure smooth guest service.<br>Manage room keys, guest profiles, wake-up calls, messages, and other front office requests.<br>Process cash, credit card, and other payment transactions accurately.<br>Maintain accurate guest accounts and assist with billing discrepancies.<br>Promote hotel services and suitable upgrades while maintaining a guest-focused approach.<br>Ensure VIP, repeat, long-stay, and special-occasion guests receive personalized attention.<br>Handle telephone calls and correspondence professionally.<br>Follow hotel standards for guest privacy, security, safety, and confidentiality.<br>Maintain a clean, organized, and professional front desk area.<br>Record and communicate guest issues and special requests during shift handovers.<br>Assist in resolving guest complaints and escalate complex issues to the Front Office Supervisor or Manager.<br>Follow all hotel policies, procedures, and luxury service standards.<br>Perform other duties assigned by the Front Office Management.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Previous experience in a front office or guest-service position, preferably in a 4- or 5-star hotel.</li><li>Hospitality or hotel management education is an advantage.</li><li>Excellent communication and interpersonal skills.</li><li>Fluent English; Arabic and French are strong advantages.</li><li>Professional appearance and excellent personal presentation.</li><li>Strong customer-service and problem-solving skills.</li><li>Ability to remain calm and professional under pressure.</li><li>Good computer skills and familiarity with hotel PMS systems such as Opera is an advantage.</li><li>Ability to work flexible shifts, including morning, evening, night, weekends, and public holidays.</li><li>Strong attention to detail and ability to multitask.</li><li>Positive attitude, teamwork, and a genuine passion for hospitality.</li></ul><p><strong>Key Competencies</strong></p><ul><li>Luxury guest service</li><li>Communication skills</li><li>Guest complaint handling</li><li>Attention to detail</li><li>Teamwork</li><li>Professionalism</li><li>Problem solving</li><li>Upselling skills</li><li>Cash and payment handling</li><li>Time management</li><li>Cultural awareness</li><li>Confidentiality and discretion</li></ul>
<p>The Telephone Operator is responsible for answering all incoming calls originating from within and outside the hotel in a friendly and caring manner according to the Kempinski and LQA standards. Answer all incoming calls, connect them to the appropriate extension in an efficient, friendly and caring manner according to the Kempinski standards. Write down messages accurately for our guests and deliver messages in a timely manner. Handle guests' requests for DND (Do Not Disturb) and confidential status. Handle personal wakeup call requests for guests according to the LQA standard and automatic wakeup call requests for group and crew guests. Answer all guest questions / requests in a friendly and caring manner, take appropriate actions or if needed, refer the matters to the relevant persons to handle. It may be providing information or assistance to make an outside call or handling a complaint, etc. In case of emergency, handles all communications for the hotel whilst serving as the communication center. Keep a complete record of each DDD (Domestic Direct Dial) and IDD (International Direct Dial). Coordinate with front office reception all telephones charges to ensure they are billed and collected from guests. Monitor TV channels in addition to outlets' and public area's music to ensure smooth and proper functioning. In case of emergency, handle all communications for the hotel whilst serving as the communication center. Keep abreast of telephone directory, new staff and leavers, emergency procedures, special promotions and general hotel product knowledge. Maintain the neatness of their working area at all time. Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: Hospitality Management Bachelor Degree or equivalent in any related field such as Administration or Tourism Management</p><p>Experience : Minimum of one year experience in a customer service oriented position.</p><p>Language : Local language excellent oral and written skills (as applicable) English good oral and written skills</p><p>Competencies: Listening and oral skills Listen attentively and speak clearly Writing skills</p><p>To fill this position the candidate must identify with the Kempinski core values, in addition they should be especially:</p><ul><li>People Oriented</li><li>Passion for European luxury</li><li>Entrepreneurial</li><li>Self-confident</li><li>Persuasive</li><li>Ethical</li><li>Quality oriented</li><li>Well-presented</li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><br></p> <p> </p> <p> <b> <u>Team</u> </b> </p> <p>The Application Lifecycle Management (ALM) domain, part of the Information Systems (IS) department, covers the MX.3 application lifecycle from product conception to delivery: we build solutions and processes that enable requirements management, software development, testing, and quality assurance of MX.3.</p> <p>The domain is composed of 3 subdomains:</p> <ul> <li> <p>Agile & Analytics Applications</p> </li> <li> <p>DLC, Quality, and Release Management</p> </li> <li> <p>Test Automation</p> </li> </ul> <p> </p> <p> <b> <u>Your Responsibilities:</u> </b> </p> <ul> <li> <p>Contribute to building and driving the product roadmap of GQAF.</p> </li> <li> <p>Drive L2 support in close collaboration with Operations teams in IS and GQAF development teams.</p> </li> <li> <p>Contribute to product discovery activities to understand user needs and validate problems, before building product capabilities.</p> </li> <li> <p>Collaborate with domain representatives, Value Flow program managers, SBI and Epic leads/owners on analyzing the impact of various investments on the landscape of processes and tools in the subdomain.</p> </li> <li> <p>Enrich product documentation of various types: user guides, internal support knowledge base, public knowledge base, landscape documentation, etc.</p> </li> <li> <p>Work with an Agile team within an Agile Release Train to:</p> <ul> <li> <p>Translate problems and features into actionable user stories with clear and elaborate acceptance criteria</p> </li> <li> <p>Slice the work over multiple iterations while ensuring incremental value delivery</p> </li> <li> <p>Drive corrective and evolutive maintenance</p> </li> <li> <p>Validate team deliverables with high quality standards</p> </li> <li> <p>Deliver impactful, value-driven demos to users and stakeholders</p> </li> </ul> </li> </ul> <p> <b> <u>Your Profile</u> </b> </p> <p>You would be a fit for this role if you have the following:</p> <ul> <li> <p>Clear communication adapted to various stakeholder profiles (engineers, users, senior stakeholders, etc.)</p> </li> <li> <p>Solid interpersonal skills enabling respectful pushback when required, clear expectation management, and saying "no" when needed</p> </li> <li> <p>Strong analytical skills to efficiently deconstruct complex issues and perform root cause analysis</p> </li> <li> <p>Bias to quality and reliability</p> </li> <li> <p>Focus on solving real problems for users and delivering measurable impact</p> </li> <li> <p>Preference for data-driven decisions</p> </li> </ul> <p> </p> <p>Additional elements that will set you apart:</p> <ul> <li> <p>Previous hands-on experience working within an agile team and in a SAFe context; Experience as Scrum master, product owner, or product manager</p> </li> <li> <p>Understanding of MX.3 architecture and development lifecycle</p> </li> <li> <p>Experience with TPKs on the production chain</p> </li> <li> <p>Familiarity with GQAF core capabilities</p> </li> <li> <p>Familiarity with Jira and Confluence (mxwiki)</p> </li> <li> <p>Experience turning requirements into features and user stories</p> </li> <li> <p>Technical skills: SQL syntax & querying, Scripting, Source code management tools (Git, Perforce, SVN)</p> </li> </ul></div></section>
<p> To maintain good relations with current and potential clients and develop the best means to meet their demands.</p><p>Key Accountabilities</p><p>Maintain the interest of the company as a priority, and ensure extreme integrity and honesty in dealing with customers, colleagues, and superiors </p><p>Achieve targets (Sales and Collection) as set with the unit head and the sales manager in accordance with the company s annual sales plan</p><p>Conduct calls on potential customers to promote the sales of company products</p><p>Conduct calls on current customers to promote the relationship and additional sales of products as well as collection of cash upon delivery</p><p>Relay the image of the company in the best way by advising customers on the best products that satisfy their needs in terms of range as well as stock level</p><p>Manage the product at the outlets to increase consumer off take: proper presentation in terms of quality, expiry dates, and display</p><p>Share with colleagues, market information and experiences necessary to promote group success</p><p>Have a thorough up-to-date knowledge of all the products within the target portfolio</p><p>Have a thorough and up-to-date knowledge of competitive products and activities in the market</p><p>Strictly adhere to the company operational policies and regulations while performing the tasks: Such as HR policies, Finance policies, meetings, and reporting</p><p>Strictly adhere to the company s sales policies and regulations: invoicing and order transfer on daily basis</p><p>Provide the supervisor with a daily call-report indicating activities, results, follow up actions, and comments. This report must be delivered at the end of every working day</p><p>Keep company van in good condition and abide by Road Code and conduct periodic maintenance check up</p><p>Store and handle properly stock of goods entrusted to him and monitor it on daily basis to avoid out-of-stocks, by placing timely requests for transfers</p><p>Insure timely and accurate stock count at any time the inventory count is requested by his superior</p><p>Handle proper filing of MRR, Transfers and inventory sheets</p><p>Assure appropriate distribution of all sku s of assigned portfolio and proper delivery of products to manage stock level and conduct proper warehousing ex: FIFO</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in business administration, Marketing, or related field (MBA is a plus).</li><li>Languages: Arabic & English required; French is a plus.</li><li>Strong PC skills (Windows apps; Excel and PowerPoint essential); familiarity with ERP/CRM tools preferred.</li><li>3-5 years of FMCG sales experience (including territory/channel leadership and team supervision).</li><li>Proven success in hitting sales targets, improving distribution, and elevating retail execution.</li><li>Core Competencies: Leading & Supervising, Planning & Organizing, Analysis & Reporting, Negotiation & Influencing, Retail Execution Excellence, Customer Focus & Issue Resolution, Adaptability & Pressure Handling, Collaboration & Cross-Functional Coordination, Continuous Improvement Mindset.</li><li>Intermediate and high school is a plus.</li><li>0 to 3 years of experience.</li><li>Languages: Arabic & English is a plus.</li><li>Computer: None.</li><li>Competencies: Supporting and Cooperating, Working with People, Adhering to Principles and Values, Interacting and Presenting, Relating and Networking, Persuading and Influencing, Presenting and Communicating Information, Analysing and Interpreting, Writing and Reporting, Organising and Executing, Planning and Organising, Delivering Results and Meeting Customer Expectations, Following Instructions and Procedures, Adapting and Coping, Adapting and Responding to Change, Coping with Pressure and Setbacks.</li></ul>
<p><b>What you will be responsible for</b></p><p>Talent Acquisition</p><p><br></p><p>Lead full-cycle recruitment across all business functions, including intake meetings, sourcing strategies, structured interviews, offer management, negotiation, and onboarding.</p><p>Own the recruitment process through HubSpot ATS while continuously improving recruitment workflows and candidate experience.</p><p>Build and maintain talent pipelines across Lebanon, UAE, and Saudi Arabia for current and future hiring needs.</p><p>Develop sourcing strategies by role family using direct sourcing, referrals, networking, and employer branding initiatives.</p><p>Own recruitment analytics including:</p><p>Time-to-fill</p><p>Cost-per-hire</p><p>Source-of-hire</p><p>Offer acceptance rate</p><p>Quality of hire</p><p>Report recruitment KPIs quarterly against industry benchmarks.</p><p>Develop and strengthen Acquisit’s Employer Value Proposition (EVP), careers page, employer branding, and employee referral programme.</p><p>Ensure compliant employment contracts, onboarding documentation, visa coordination, and hiring documentation across all legal entities.</p><p><br></p><p>People Analytics & AI</p><p><br></p><p>Build dashboards and reporting across all People functions.</p><p>Establish KPIs across recruitment, retention, engagement, learning, and HR operations.</p><p>Benchmark HR performance against relevant industry standards.</p><p>Identify opportunities to automate and improve HR processes using AI and digital tools.</p><p>Champion the adoption of AI within HR workflows, including sourcing, screening, onboarding, learning, documentation, and knowledge management.</p><p>What Success Looks Like (First 12 Months)</p><p><br></p><p>A comprehensive People Operations roadmap has been implemented across all four HR pillars.</p><p>Recruitment performance consistently meets hiring targets with:</p><p>Time-to-fill at or below 30 days</p><p>Offer acceptance above 90%</p><p>Employee engagement is measured regularly with action plans executed following each survey.</p><p>Voluntary turnover remains below industry benchmarks.</p><p>Every employee has:</p><p>A structured onboarding programme</p><p>Defined performance objectives</p><p>A documented career pathway</p><p>Access to a structured learning curriculum</p><p>Performance management is fully embedded across the organisation.</p><p>Compensation, payroll, compliance, and HR administration operate efficiently with strong partnership between HR and Finance.</p><p>AI-enabled HR processes improve efficiency, reporting accuracy, and employee experience.</p><p><b><br></b></p><p><b>Job description</b></p><p>Become an HR expert</p><p><b>Who are we looking for</b></p><p>Minimum 8 years of progressive experience across Human Resources, People Operations, and Talent Acquisition.</p><p>At least 2 years leading both HR Operations and Recruitment within a scaling organisation, preferably in a digital agency, consultancy, technology company, or other high-growth environment.</p><p>Proven experience recruiting digital marketing, creative, analytics, technology, and commercial talent.</p><p>Strong knowledge of labour legislation and HR practices across Lebanon, with working knowledge of UAE and Saudi employment regulations highly desirable.</p><p>Demonstrated experience building HR processes, policies, competency frameworks, career paths, and performance management systems from the ground up.</p><p>Strong understanding of compensation and benefits administration, employee relations, disciplinary procedures, and HR compliance.</p><p>Experience partnering closely with Finance on payroll and HR administration.</p><p>Excellent analytical skills with experience building HR dashboards and reporting using ATS, HRIS, spreadsheets, or BI tools.</p><p>Strong project management and organisational skills with the ability to manage multiple priorities simultaneously.</p><p>Experience leveraging AI tools to improve recruitment, HR operations, learning, and knowledge management.</p><p>High levels of integrity, discretion, and sound judgment.</p><p>Excellent communication and stakeholder management skills across all organisational levels.</p><p>Fluent in English and Arabic.</p><p>Based in Beirut with the ability to travel periodically to Dubai and Riyadh.</p><p>Nice to Have</p><p><br></p><p>CIPD, SHRM, or equivalent HR certification.</p><p>Experience scaling a regional HR function across multiple countries.</p><p>Experience implementing HRIS platforms or digital transformation projects.</p><p>Experience developing employer branding strategies.</p><p>Experience working within digital marketing agencies, consulting firms, or technology businesses.</p><p><strong>Desired Candidate Profile</strong></p><p><br></p>
<p><b>Company Description</b></p><p>Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo. By joining us, you will become a Heartist , because hospitality is, first and foremost, a work of heart. You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world! You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment. Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet. Hospitality is a work of heart , Join us and become a Heartist .</p><p><b>Job Description</b></p><p>Scope of Position: The Spa Therapist is responsible to deliver professional massage therapy, body treatments, ensuring maximum efficiency, safety, and uncompromising attention to Guests & Members. They will provide courteous services to guests & members at all times, and have comprehensive knowledge and details of all spa treatments, products, facilities and services.</p><p>Responsibilities:</p><ul><li>Demonstrates a commitment to provide warm, anticipative service to exceed the needs and expectations of our discerning guests</li><li>Possess knowledge about all aspect of Movenpick treatments and the facility to ensure guests are provided with accurate information, and inquiries are responded to with complete details</li><li>Maintains cleanliness of the facilities and they are in peak sanitary conditions at all times</li><li>Performs all massage, body treatments, and aesthetic services as certified or trained to do so and as per Movenpick brand standards</li><li>Ensures individualized guest service through acknowledging and responding to needs and expectations</li><li>Reviews guest s medical history/ waiver and all information ,prior to performing each treatment.</li><li>Maintains cleans and neat work environment at all times, ensuring equipment for body treatments and personal equipment in safe working order</li><li>Maintains proper supplies of professional products, towels, and other supplies in treatment rooms</li><li>Possess thorough knowledge about all aspect of spa s operations including telephone usage, guest relations, retail sales, and spa services and facilities</li><li>Assists members and guests with the use of spa facilities (sauna, steam, salt room, etc.)</li><li>Works with related hotel departments to ensure efficiency in meeting guest needs</li><li>Contributes to the team environment by assisting spa colleagues in all areas</li><li>Participates in the orientation and training of all new/temporary colleagues assigned to Movenpick</li><li>Follows Occupational Health and Safety regulations</li><li>Perform other duties as and when required.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Minimum of two-year experience in spa industry or hospitality an asset. Must possess outstanding guest service skills, professional presentation and sophisticated verbal and written communication skills. Must be guest-oriented, have a vibrant personality, and radiate enthusiasm to assist people. Proficient in English language (verbal and written) with a second or third language as an asset. Must be able to handle a multitude of tasks in an intense, ever-changing environment. Must be flexible in terms of working hours, and able to work with little or no supervision.</p>
<p><h4>Company description</h4>
<p>Join us at Accor, where life pulses with passion!<br>
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status quo.<br>
By joining us, you will become a Heartist® because hospitality is, first and foremost, a work of heart.<br>
You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfill yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!<br>
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.<br>
Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.<br>
Hospitality is a work of heart.<br>
Join us and become a Heartist®.</p>
<h4>Job description</h4>
<h4>Scope of position:</h4>
<p>The Spa Therapist is responsible to deliver professional massage therapy and body treatments, ensuring maximum efficiency, safety, and uncompromising attention to guests and members. They will provide courteous services to guests and members at all times, and have comprehensive knowledge and details of all spa treatments, products, facilities, and services.</p>
<h4>Responsibilities:</h4>
<ul>
<li>Demonstrates a commitment to provide warm, anticipative service to exceed the needs and expectations of our discerning guests</li>
<li>Possess knowledge about all aspects of Movenpick treatments and the facility to ensure guests are provided with accurate information, and inquiries are responded to with complete details</li>
<li>Maintains cleanliness of the facilities and ensures they are in peak sanitary conditions at all times</li>
<li>Performs all massage, body treatments, and aesthetic services as certified or trained to do so and as per Movenpick brand standards</li>
<li>Ensures individualized guest service through acknowledging and responding to needs and expectations</li>
<li>Reviews guest’s medical history, waiver, and all information prior to performing each treatment</li>
<li>Maintains clean and neat work environment at all times, ensuring equipment for body treatments and personal equipment are in safe working order</li>
<li>Maintains proper supplies of professional products, towels, and other supplies in treatment rooms</li>
<li>Possess thorough knowledge about all aspects of spa operations including telephone usage, guest relations, retail sales, and spa services and facilities</li>
<li>Assists members and guests with the use of spa facilities (sauna, steam, salt room, etc.)</li>
<li>Works with related hotel departments to ensure efficiency in meeting guest needs</li>
<li>Contributes to the team environment by assisting spa colleagues in all areas</li>
<li>Participates in the orientation and training of all new or temporary colleagues assigned to Movenpick</li>
<li>Follows occupational health and safety regulations</li>
<li>Performs other duties as and when required</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Minimum of two years experience in spa industry or hospitality is an asset</li>
<li>Must possess outstanding guest service skills, professional presentation, and sophisticated verbal and written communication skills</li>
<li>Must be guest-oriented, have a vibrant personality, and radiate enthusiasm to assist people</li>
<li>Proficient in English language (verbal and written) with a second or third language as an asset</li>
<li>Must be able to handle a multitude of tasks in an intense, ever-changing environment</li>
<li>Must be flexible in terms of working hours, and able to work with little or no supervision</li>
</ul></p><p></p>
<p><h4>Job summary</h4>
<p>The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.</p>
<h4>Candidate profile</h4>
<h4>Education and experience</h4>
<ul>
<li>2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR</li>
<li>4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.</li>
</ul>
<h4>Core work activities</h4>
<h4>Building successful relationships that generate sales opportunities</h4>
<ul>
<li>Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.</li>
<li>Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.</li>
<li>Develops relationships within community to strengthen and expand customer base for sales opportunities.</li>
<li>Manages and develops relationships with key internal and external stakeholders.</li>
<li>Provides accurate, complete and effective turnover to Event Management.</li>
</ul>
<h4>Managing sales activities</h4>
<ul>
<li>Participates in sales calls with members of sales team to acquire new business and/or close on business.</li>
<li>Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).</li>
</ul>
<h4>Using knowledge of market trends and target customer information to maximize revenue</h4>
<ul>
<li>Identifies new business to achieve personal and location revenue goals.</li>
<li>Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.</li>
<li>Closes the best opportunities for the location based on market conditions and location needs.</li>
<li>Gains understanding of the location’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.</li>
</ul>
<h4>Providing exceptional customer service</h4>
<ul>
<li>Supports the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.</li>
<li>Services our customers in order to grow share of the account.</li>
<li>Executes and supports the company’s customer service standards.</li>
<li>Provides excellent customer service consistent with the daily service basics of the company.</li>
<li>Sets a positive example for guest relations.</li>
<li>Interacts with guests to obtain feedback on product quality and service levels.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine and approachable environment, join our team.</p>
<p>In joining Four Points, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
Purpose of Job
<br>Supports the achievement of unit sales targets, collection objectives, and market growth while providing technical assistance to customers.
<br>Responsibilities
<br>A. Customer / Supplier Relations Management
<br>• Establishes, develops, and maintains business relationships with current and prospective customers via regular visits to present the company’s product range.
<br>• Creates a knowledge base on existing customers, highlighting profiles, share, value opportunities, etc.
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<br>B. Pumps Sales
<br>• Prepares quotations based on customer specifications, applying company pricing and discount policies set by senior management under the supervision of the BUH.
<br>• Coordinates with Sales Executives for final formatting and submission of quotations.
<br>• Negotiates quotations within approved pricing limits and seeks guidance from the BUH when necessary.
<br>• Verifies stock availability of quoted items, enquires on lead times, and informs customers of delivery terms in case of running projects.
<br>• Prepares technical submittals in coordination with the line Manager (when deemed necessary), follows up and reviews them as necessary until the obtainment of consultants’ approval and completion of the sale.
<br>• Provides technical support as needed and assists customers in calculating the appropriate sizing for their pump systems.
<br>• Prepares sales orders and submits them to BUH for final approval.
<br>• Follows up on customer issues and complaints to ensure proper resolution.
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<br>C. After Sales
<br>• Coordinates with maintenance and technical support teams to address defective item claims and technical assistance requests.
<br>• Conducts client site visits to support customers.
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<br>D. Market Feedback and reporting:
<br>• Provides market feedback on customer needs, satisfaction, pricing, competition, and new product potential management through regular reports as requested.
<br>Requirements
<br>• Bachelor’s degree in mechanical engineering or related field
<br>• Strong analytical and problem-solving skills
<br>Job Experience
<br>• 3-5+ years of relevant experience in technical sales.
<br>Education
<br>• Bachelor’s degree in mechanical engineering or related field