Receptionist Jobs in Lebanon
500 Jobs Found
<p>We are seeking an organized and detail-oriented Warehouse Keeper to manage warehouse operations and inventory across the Beirut Digital District. The successful candidate will be responsible for receiving, storing, issuing, and maintaining inventory while ensuring accurate stock records within the inventory management system.</p><p>The role includes monitoring inventory levels, initiating replenishment requests, maintaining organized and secure warehouse facilities, and supporting the efficient distribution of materials and consumables. The Warehouse Keeper will also collaborate with internal stakeholders to ensure inventory accuracy, operational efficiency, and compliance with company policies and safety standards. The ideal candidate should have proven experience in warehouse and inventory management, excellent organizational and time management skills, and a strong commitment to accuracy and accountability.</p><p>Responsibilities:</p><ul><li>Receives and processes warehouse stock products (pick, unload, label, store).</li><li>Records, inspects, and stores received stock in accordance with established procedures.</li><li>Processes Goods Received Notes (GRNs) and maintains accurate records of inventory receipts, issues, transfers, and other stock movements in the computerized inventory management system.</li><li>Conducts physical inventory counts, compares results with computerized inventory, and reconciles any differences; reports any discrepancies.</li><li>Monitors safety stock levels and initiates the process of replenishment on a timely basis.</li><li>Organizes and maintains warehouses in a clean, efficient, and optimal manner to ensure stock items are kept safe and organized.</li><li>Prepares and transfers inventory for delivery in accordance with approved schedules.</li><li>Schedules materials being transferred to and from warehouse; coordinates transfer of inventory between departments.</li><li>Collaborates with other departments and stakeholders to increase the efficiency of warehouse practices.</li><li>Enforces operating instructions and safety policies.</li><li>Ensures all inventory transactions are accurately recorded and verified in the computerized inventory management system.</li><li>Examines stock and disposes of depreciated and obsolete stock following the organization s policy.</li><li>Controls and Safeguards access to warehouses.</li><li>Prepares and submits daily, weekly, and monthly warehouse and inventory reports to the direct manager, highlighting stock movements, inventory balances, and discrepancies.</li><li>Performs minor maintenance of storeroom equipment and storage facilities as required.</li><li>In addition to the distribution of consumables, gives specific focus to the distribution and stock levels of cleaning consumables.</li><li>Conducts regular audits of the spaces where consumables, particularly cleaning consumables, are distributed around the campus to ensure proper usage and replenishment.</li><li>Performs other related duties as assigned.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum of a High School Diploma, Bachelor degree is a desired plus</li><li>Certification in Warehouse & Inventory Management is a plus</li><li>Minimum 7 years in a similar warehouse or inventory management position.</li><li>Experience in handling construction materials, building materials, or MEP-related inventory is preferred.</li><li>Ability to anticipate and solve problems</li><li>Excellent organizational skills and attention to details</li><li>Good time management skills</li><li>Proficient with data entry and inventory software and systems</li><li>Familiar with storekeeping methods and inventory systems</li><li>Good communication skills</li><li>Trustworthy and highly ethical</li></ul>
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<p><strong>ROLE PURPOSE: </strong></p><br><p>The Information Management (IM) Officer will play a key role in collecting, managing, and analysing data critical to support timely evidence-based decision-making. The IM Officer will work under the direct management and technical supervision of the Monitoring, Evaluation, Accountability, and Learning (MEAL) - Information Management Specialist. Working closely with MEAL Coordinators, field teams and Programe Development and Quality (PDQ) team, the IM Officer ensures consistency, quality, and standardization across all information management processes. The IM Officer will also support the creation and maintenance of data systems, support in development of data collection tools, data visualization as well as data reporting.</p><br><p>Also, IM Officer is responsible for managing, securing, and optimizing the use of data and information across area offices. This role ensures that data is stored effectively, accessible to the appropriate personnel, and maintained in accordance with SCI policies.</p><br><p>The role holder is expected to provide IM support during emergency response situations, rapidly setting up information systems, and managing real-time data collection to aid in decision-making.</p><br><p><strong>CHILD SAFEGUARDING: </strong></p><br><p>Level 3 - the post holder will have contact with children and/or young people either frequently (e.g. once a week or more) or intensively (e.g. four days in one month or more or overnight) because they work country programs; or are visiting country programs; or because they are responsible for implementing the police checking/vetting process staff.</p><br><p><strong>SCOPE OF ROLE: </strong></p><br><p>Reports to: MEAL & IM Specialist </p><br><p>Reporting to: N/A</p><br><p>Budget responsibility: N/A </p><br><p><strong>KEY AREAS OF ACCOUNTABILITY:</strong></p><br><p><i>Data Collection and Management</i></p><br><ul> <li>Develops and optimizes IM solutions, including dashboards and IM solutions for enhanced data management and reporting.</li> <li>Supports IM Specialist in managing the head office’s (HO) digital platforms.</li> <li>Supports the integration of basic AI tools to improve information management workflows.</li> <li>Translates questionnaires into digital data collection tools using tools such as survey123, KOBO, and CommCare.</li> <li>Ensures programme teams are using tested and standardized data collection tools. </li> <li>Consolidates the collected data by relevant team members.</li> <li>Ensures the accuracy, completeness, and reliability of data received.</li> <li>Minimizes data collection, data entry and reporting efforts through introducing digital processes/ automation. </li> <li>Creates regular backups of internal databases.</li></ul><p><i>Information Analysis and Reporting</i></p><br><ul> <li>Creates geographical maps to analyze and visualize project implementation across areas and sites.</li> <li>Provides insights and recommendations based on data trends and analysis.</li> <li>Works with the MEAL team including other departments to gather, analyse, and interpret data to support decision-making.</li> <li>Supports case management team in data management using CPIMS and internal platforms.</li> <li>Administers, monitors, and follows-up on data entered on reporting systems.</li> <li>Designs, generates, and assists with periodic reports: monthly/quarterly, or as required.</li></ul><p><i>Data Quality Assurance</i></p><br><ul> <li>Conducts data quality checks and ensures the reliability and cleanliness of the data.</li> <li>Develops and supports in producing regular reports on information usage, data quality, and compliance.</li> <li>Implements and enforces data protection and confidentiality policies.</li> <li>Adheres to SCI policies, guidance and procedures.</li> <li>Adheres to SCI's compliance with global data protection requirements. </li> <li>Supports MEAL IM Specialist in implementing Data Protection plan for the HO</li></ul><p><i>System Development and Maintenance</i></p><br><ul> <li>Supports digital transformation initiatives aimed at improving information management efficiency.</li> <li>Handles database specific tasks such as creating queries, procedures, and functions to support application development. </li> <li>Develops, supports, maintains and strengthens Information Management systems, data usage, and general digitalization capabilities.</li> <li>Supports IM planning and activities and supports IM capacity building.</li> <li>Supports operation team on IM related needs.</li></ul><p><i>General </i></p><br><ul> <li>Complies with Save the Children policies and practices with respect to child protection, code of conduct, health and safety, equal opportunities and other relevant policies and procedures. </li></ul><p><strong>QUALIFICATIONS</strong></p><br><ul> <li>University Degree in Information Management Technology, Information Systems Management, Computer Science, Data Science, GIS, Statistics, or a related field.</li> <li>Written and spoken fluency in English and Arabic.</li></ul><p><strong>EXPERIENCE AND SKILLS</strong></p><br><p><i>Essential</i></p><br><ul> <li>Minimum 2-4 years of experience working in designing information management systems or database management, and analytic with computer skills, including advanced MS Office (Word, Excel, Outlook, PowerPoint, Access, PowerApps), Power BI are required. Mapping experience is required (GIS).</li> <li>Experience in programming such as Android Mobile App, Power BI, API, Survey 123, collector APP, KOBO and CommCare.</li> <li>Good verbal and written skills in Arabic and English</li> <li>Skills in designing and implementing information management frameworks</li> <li>Strong interpersonal and organizational skills, and ability to work under pressure</li> <li>Proven analytical and problem-solving skills</li> <li>Previous experience in IM, data analysis and coordination </li> <li>Demonstrated understanding of emergency response activities </li> <li>Ability to work in challenging and complex environments.</li> <li>Commitment to and understanding of Save the Children’s aims, values and principles including rights-based approaches.</li></ul><p><i>Desirable</i></p><br><ul> <li>Previous experience in IM, data analysis and coordination </li> <li>Demonstrated understanding of emergency response activities </li> <li>Ability to work in challenging and complex environments.</li> <li>Commitment to and understanding of Save the Children’s aims, values and principles including rights-based approaches.</li> <li>Familiarity with emerging technologies, including generative AI tools, and ability to apply them to streamline IM tasks</li></ul><p><strong>ADDITIONAL JOB RESPONSIBILITIES:</strong></p><br><p>The duties and responsibilities as set out above are not exhaustive and the role holder may be required to carry out additional duties within reasonableness of their level of skills and experience.</p><br><p><strong>EQUAL OPPORTUNITIES:</strong></p><br><p>The role holder is required to carry out the duties in accordance with the SCI Equal Opportunities and Diversity policies and procedures.</p><br><p><strong>CHILD SAFEGUARDING:</strong></p><br><p>We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse.</p><br><p><strong>FRAUD PREVENTION:</strong></p><br><p>The role holder is expected to uphold high standards of integrity and transparency, and will have access to financial, operational, or programmatic resources that require strict compliance with SCI’s Anti-Fraud and Corruption Policy. This includes responsibility for preventing, identifying, and reporting any suspected fraud, corruption, or misuse of resources in the course of their work.</p><br><p><strong>SAFEGUARDING OUR STAFF:</strong></p><br><p>The post holder is required to carry out the duties in accordance with the SCI anti-harassment policy.</p><br><p><strong>HEALTH AND SAFETY:</strong></p><br><p>The role holder is required to carry out the duties in accordance with SCI Health and Safety policies and procedures.</p><br><br> </div>
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<p><b>About Us</b></p><br><br><p><span><span>We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, </span><span>commercial</span><span> and industrial spaces through HVACR technologies. We protect <span><span><span><span><span><span><span><span><span>temperature-sensitive</span></span></span></span></span></span></span></span></span> goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, </span><span>software</span><span> and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead. </span></span></p><br><br><p><span><span>Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today!</span></span></p><br><br><p><b>Job Title: Material Handler </b></p><br><p><b>Salary Grade: G2</b></p><br><p><b>Shift: 2nd</b></p><br><p><b>Location: Lebanon -1900 Evergreen Parkway</b></p><br><p><b>Dept: </b>HVACR AMER.US.Lebanon.</p><br><p><b>Summary</b>: The Materials Handler will operator an industrial forklift truck to accomplish various material handling assignments including transport materials, supplies, and finished products to designated locations. Performs other related duties as assigned.</p><br><p><b>ESSENTIAL DUTIES AND RESPONSIBILITIES </b>include the following. Other duties may be assigned.</p><br><ul><li>Identifies, transports, receives, and stores products as directed in designated, secure location (manually and/or using pallet jacks, tugger, and skids).</li><li>Assists other departments in movement of product including machines, loading docks, trucks, and storage areas.</li><li>Confirms validates, approves, shipping details for quality and accuracy; reviews accompanying documents for accuracy or special instructions; expedites shipments that affect the manufacturing process schedule, and forwards invoices to accounting department. </li><li>When problems arise, resolves issues with your Team Leader.</li><li>Collects and properly disposes of scrap bracing, cardboard, and strapping; maintains a safe and clean work environment.</li><li>Coordinates with team and leaders to provide Fork Truck operation to support production needs.</li><li>Operates all equipment in a safe and efficient manner, ensuring compliance with all applicable safety rules and regulations and ensuring the safety of other team members.</li></ul>Required Skills/Abilities:<ul><li>Excellent verbal communication, organizational skills, and attention to detail.</li><li>Demonstrates basic computer skills and knowledge, including proper usage of the Oracle MSCA scanner after receiving training.</li><li>Obtain a fork truck license through the company Fork Truck Certification program.</li></ul>Education and Experience:<ul><li>High school diploma or equivalent required; college coursework or other formal training in related field preferred.</li><li>At least one to three months of related experience and/or training; or equivalent combination of education and experience required. </li></ul><p><b>PHYSICAL DEMANDS </b></p><br><p>Ability to stand on hard surfaces for extended periods while performing functions of the job. While performing the duties of this job, the employee is frequently required to stand; walk; reach overhead with hands and arms; grasp; stoop; kneel; and/or crouch. Must meet job standards for visual ability, speaking, and hearing in a manufacturing environment. Employee must occasionally lift and/or move up to 50 + pounds. Environmental conditions include flashing lights on machines and Powered Industrial Vehicles, random noises such as horns and alarms.</p><br><p>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p><br><p><b>Copeland is an equal opportunity employer</b>. We will not discriminate against any applicant or employee on the basis of race, sex, religion, age, national origin, color, disability, veteran status, or genetic information. We are committed to providing a workplace free of any discrimination or harassment.</p><br><p><b><span>Our Commitment to Our People</span></b></p><br><br><p><span><span>Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. </span><span>That’s</span><span> why everything we do is geared toward a sustainable future—for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial.</span></span></p><br><br><p><span><span>Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally.</span></span></p><br><br><p><span><span>Flexible and competitive benefits plans offer the right options to meet your individual/family needs: medical insurance plans, dental and vision coverage, 401(k) and more. We provide employees with flexible time off plans, including paid parental leave, vacation and holiday leave. </span></span></p><br><br><p><span><span>Together, we have the opportunity – and the power – to continue to revolutionize the technology behind air conditioning, </span><span>heating</span><span> and refrigeration, and cultivate a better future. Learn more about us and how you can join our team!</span></span></p><br><br><p><b>Our Commitment to Inclusion & Belonging</b></p><br><p>At Copeland, we cultivate a strong sense of inclusion and belonging where individuals of all backgrounds, and with diverse perspectives, are embraced and treated fairly to enable a stronger workforce. Our employee resource groups play an important role in culture and community building at Copeland.</p><br><br><p><b><span>Work Authorization</span></b></p><br><br><p><span><span>Copeland will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1 with OPT or CPT, H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.</span></span></p><br><br><p><b><span>Equal Opportunity Employer</span></b></p><br><br><p><span><span>Copeland is an Equal <span><span><span><span><span>Opportunity/Affirmative</span></span></span></span></span> Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.</span></span></p><br><br><p><span><span>If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: copeland.careers@copeland.com</span></span></p><br><br> </div>
Sales Engineer – Structural Steel & Electromechanical Works.
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<br>Location: Lebanon (Office-based) Company: Encogroup.
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<br>About Us
<br>EncoGroup is an Electromechanical Industrial Construction Company based in Lebanon. We specialize in EPC Contracts for Structural Steel, API 650 and 620 Tanks, Piping, Pipelines, as well as the Erection of Power Plants, Cement Plants, Oil & Gas projects, and all types of Industrial Plants. Additionally, we provide technical and financial assessment services for existing tank farm facilities. With certified API 653 Inspectors, we offer maintenance works on storage tanks, including corrosion and geometric assessment, repairs, recalibration, and recertification.
<br>We are growing our commercial team and are looking for a Sales Engineer to join our Lebanon office and help drive new business in structural steel and electromechanical works.
<br>Role Description
<br>As Sales Engineer, you will be the technical and commercial link between our engineering/execution teams and our clients. You will identify opportunities, assist the estimations team in the preparation of technical and commercial proposals, and build lasting relationships with clients across the industrial, commercial, oil & gas, and infrastructure sectors, while ensuring potential opportunities/projects accurately reflect our engineering capabilities and project capacity.
<br>Key Responsibilities:
<br>• Identify and develop new business opportunities in structural steel and electromechanical works within Lebanon and the broader region.
<br>• Assist the estimations team in the preparation of technical offers, cost estimates, and commercial proposals in coordination with engineering and project teams.
<br>• Build and maintain strong relationships with existing and prospective clients, consultants, and EPC partners.
<br>• Conduct client visits, technical presentations, and site assessments as needed.
<br>• Review tender documents and specifications to scope work accurately and competitively.
<br>• Coordinate with estimations, procurement, engineering, and project management teams to ensure proposals are technically sound and deliverable.
<br>• Track market trends, competitor activity, and upcoming project opportunities in the structural steel and electromechanical sectors.
<br>• Support contract negotiations and follow up through to project handover.
<br>Requirements:
<br>• Bachelor's degree in Mechanical, Electrical, Civil, or Industrial Engineering (or related field).
<br>• Proven experience in sales, business development, or technical proposal work within structural steel and/or electromechanical works.
<br>• Solid understanding of construction project workflows, fabrication, and site execution.
<br>• Strong ability to read and interpret technical drawings, specifications, and tender documents.
<br>• Excellent communication and negotiation skills, with fluency in Arabic and English (French is a plus).
<br>• Willingness to travel for client meetings and site visits as required.
<br>• Proficiency in MS Office; familiarity with estimation or CRM tools is an advantage.
<br>What We Offer:
<br>• The opportunity to work with an established EPC contractor with a strong regional footprint.
<br>• Exposure to large-scale industrial and infrastructure projects.
<br>• A collaborative team environment with direct access to engineering and project leadership.
<br>• Competitive compensation based on experience.
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<br>Interested candidates should send their CV to encogroup@encogroup.net with the subject line "Sales Engineer – Lebanon."
<br>Encogroup is an equal opportunity employer
<p>We are looking for a creative, organized, and digitally savvy Social Media & Content Executive to manage our day-to-day social media presence and oversee the delivery of engaging, high-quality content.</p><p>This role combines social media management and content creation, with responsibility for coordinating our external social media agency while also being hands-on with photography, video, Reels, copywriting, and content production. The ideal candidate has a strong understanding of social media trends, excellent attention to detail, and the ability to translate the brand's identity into compelling digital content.</p><p><strong>Key Responsibilities</strong></p><p><strong>Social Media & Agency Management</strong></p><ul><li>Manage and coordinate the external social media agency to ensure timely and high-quality delivery of content.</li><li>Act as the main point of contact between the company and the agency.</li><li>Provide clear briefs, feedback, and direction to ensure content aligns with the brand's objectives and communication strategy.</li><li>Review and approve social media content before publication.</li><li>Ensure consistency in brand tone, visual identity, messaging, and overall digital presence.</li><li>Stay up to date with social media trends, platform updates, and emerging content formats.</li></ul><p><strong>Content Planning & Creation</strong></p><ul><li>Develop and maintain the monthly social media content calendar in coordination with the agency and internal teams.</li><li>Plan and create engaging photo and video content for social media platforms.</li><li>Produce and edit short-form video content, including Reels, Stories, and other social-first formats.</li><li>Participate in and coordinate content shoots, including planning concepts, locations, props, and shot lists where required.</li><li>Edit photos and videos to a high standard while maintaining brand consistency.</li><li>Source and coordinate relevant visual assets and content when needed.</li></ul><p><strong>Copywriting & Content Quality</strong></p><ul><li>Write, edit, and proofread captions, social media copy, and other digital content.</li><li>Ensure all content is clear, engaging, grammatically correct, and aligned with the brand's tone of voice.</li><li>Adapt messaging and content formats according to the platform and target audience.</li><li>Ensure all published content meets brand and quality standards.</li></ul><p><strong>Influencer & Campaign Coordination</strong></p><ul><li>Coordinate with influencers, creators, photographers, videographers, and other external partners.</li><li>Support the planning and execution of social media campaigns and activations.</li><li>Coordinate campaign timelines, deliverables, content requirements, and approvals.</li><li>Ensure influencer and campaign content aligns with the brand's visual and communication guidelines.</li></ul><p><strong>Performance Monitoring & Reporting</strong></p><ul><li>Monitor social media performance, audience engagement, reach, and content results.</li><li>Track key social media metrics and identify trends and opportunities for improvement.</li><li>Prepare regular social media performance reports and present key insights to management.</li><li>Work closely with the Marketing and Sales teams to ensure social media activity supports wider business objectives.</li><li>Use performance insights to improve future content and social media strategies.</li></ul><p><strong>Collaboration</strong></p><p>The Social Media & Content Executive will work closely with:</p><ul><li>Marketing</li><li>Sales</li><li>External social media agency</li><li>Influencers and content creators</li><li>Photographers and videographers</li><li>Other internal and external partners</li></ul><p><strong>Desired Candidate Profile</strong></p><p><br></p>
Amaken is seeking a dynamic and commercially driven Research & Development / Brand Development Manager to lead the research, development, and launch of haircare products for a beauty, and fashion industry based in Mansourieh, Lebanon. The ideal candidate will combine strong brand management and market research expertise with hands-on experience in product development and international manufacturing coordination. The role will be responsible for identifying market opportunities, understanding consumer needs, developing innovative haircare products, coordinating with overseas factories, and managing the full product lifecycle from initial concept through production and commercial launch.
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<br>Key Responsibilities:
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<br>Market Research & Brand Development:
<br>• Conduct market research, consumer studies, and competitor analysis to identify market trends, consumer needs, and new product opportunities.
<br>• Monitor developments in the haircare, beauty, and cosmetics industries to support product innovation and brand growth.
<br>• Contribute to brand strategy, product positioning, pricing, and commercial planning.
<br>• Identify opportunities to expand and strengthen the brand’s product portfolio.
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<br>Product Research & Development:
<br>• Manage the end-to-end development of haircare products, from initial concept and research to formulation, production, and launch.
<br>• Research product ingredients, formulations, packaging, and product formats in line with market needs and brand positioning.
<br>• Develop product concepts and prepare detailed product briefs based on consumer insights and commercial objectives.
<br>• Coordinate product samples, testing, modifications, and approvals to ensure products meet quality and brand requirements.
<br>• Work closely with internal teams and external partners to ensure products are developed according to specifications, timelines, and budget.
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<br>International Factory & Supplier Coordination:
<br>• Identify, research, and communicate with international factories and manufacturers for product development and production.
<br>• Request and evaluate product samples, quotations, formulations, and technical information.
<br>• Coordinate with overseas factories throughout the development process, from initial discussions to final production.
<br>• Negotiate product specifications, minimum order quantities, costs, timelines, and commercial terms when required.
<br>• Follow up on production, packaging, and delivery requirements to ensure smooth product launches.
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<br>Product Launch & Commercial Execution:
<br>• Manage the full product launch cycle, including market research, concept development, product positioning, packaging, pricing, and go-to-market planning.
<br>• Coordinate with marketing, sales, design, and other relevant teams to ensure successful product launches.
<br>• Ensure product launches are aligned with the brand identity, target audience, and commercial objectives.
<br>• Monitor product performance and gather market feedback to support future improvements and product development.
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<br>Requirements:
<br>• Bachelor’s degree in Marketing, Business Administration, or a related field.
<br>• 3+ years of experience in Brand Management, Product Development, Research & Development, or a related role.
<br>• Strong experience in haircare, cosmetics, beauty, or personal care industries.
<br>• Proven experience managing the full product development cycle, from market research and concept development to production and launch.
<br>• Strong understanding of haircare products, consumer behavior, market trends, and competitive analysis.
<br>• Experience communicating and coordinating with international factories and suppliers.
<br>• Strong knowledge of product development, quality requirements, and commercial launch processes
Company Description MATTA Gallery is a leading furniture brand in Lebanon with over 75 years of experience in residential and commercial furnishings. The company is known for its commitment to quality, innovative design, and customer satisfaction, offering a wide range of timeless and modern pieces. MATTA operates five showrooms in Dekwaneh, Antelias, Hazmieh, Ajaltoun, and an exclusive outlet in Jal Dib, making it easily accessible to customers across the region. Team members at MATTA contribute to creating stylish, comfortable spaces for clients while upholding a strong legacy of service and design excellence.
<br>Role Description
<br>This is a full-time, on-site Customer Service Representative role based in Dekwaneh. The Customer Service Representative will handle customer inquiries and complaints, process phone and online orders, and provide customers with accurate information and assistance throughout the online purchasing and after purchasing experience.
<br>The role includes coordinating with the Sales, Warehouse, and other relevant teams to ensure orders and customer requests are handled efficiently. The Customer Service Representative will also process exchanges and returns, follow up on customer concerns, and maintain accurate customer delivery records. In addition, the role will support MATTA’s e-commerce activities, including updating product prices and item information on the company website through WordPress, and assisting with day-to-day online order and website-related tasks.
<br>Key Responsibilities
<br>• Respond to customer inquiries and complaints by phone, email, and online channels.
<br>• Provide accurate information regarding products, prices, availability, orders, deliveries, exchanges, and returns.
<br>• Process and follow up on phone and online orders.
<br>• Coordinate with Sales and Warehouse teams regarding customer orders, deliveries, exchanges, and other customer requests.
<br>• Resolve customer concerns professionally and ensure appropriate follow-up until the issue is resolved.
<br>• Maintain accurate customer and order information in the company’s customer management or relevant systems.
<br>• Update product prices, item information, and other basic content on the company website using WordPress.
<br>• Assist with basic e-commerce tasks, including online product and order updates.
<br>• Ensure customers receive a smooth, professional, and consistent service experience.
<br>• Collaborate with colleagues to maintain MATTA’s customer service and service quality standards.
<br>Qualifications
<br>• Previous experience in customer service, retail, hospitality, or a similar customer-facing role is preferred.
<br>• Strong verbal and written communication skills.
<br>• Ability to handle customer complaints and difficult situations professionally and effectively.
<br>• Strong organizational skills, attention to detail, and ability to follow up on multiple customer requests.
<br>• Basic computer skills and ability to work with customer management, order processing, or point-of-sale systems.
<br>• Basic familiarity with WordPress is strongly preferred.
<br>• Interest in e-commerce and online customer service is an advantage.
<br>• Interest in furniture, interior design, or home décor is an advantage.
<br>• Proactive, reliable, solution-oriented, and able to work effectively as part of a team
MAIN FUNCTIONS:
<br>▪ Responsible for accurate invoicing, timely payment collection, daily financial reporting, and ensuring proper
<br>documentation and compliance with company policies.
<br>RESPONSIBILITIES:
<br>Invoicing & Documentation
<br>▪ Issue accurate invoices for all customer purchases, ensuring prices, product codes, and applied discounts match
<br>approved proformas and company sales policies.
<br>▪ Ensure all customer details are correctly recorded, and that invoices are acknowledged and signed, including
<br>acceptance of relevant company terms and policies.
<br>▪ Open customer accounts in line with internal procedures and control policies.
<br>▪ Coordinate with the Branch Manager to issue sales return documents.
<br>▪ Work closely with the Branch Manager to handle documentation related to defected items, ensuring clear tracking
<br>and follow-up.
<br>▪ Ensure that all items displayed in the showroom are properly priced and coded in accordance with company
<br>guidelines, coordinating with the administration teams in HQ as needed.
<br>▪ Maintain a complete, well-organized filing system for all invoices and supporting documents both in physical and
<br>digital formats to ensure ease of access and compliance with audit requirements.
<br>Payment Collection, daily cash closing & Reporting
<br>▪ Collect payments from customers (cash, credit card, or transfer) and issue official invoice accordingly.
<br>▪ Record and reconcile daily cash collections, ensuring alignment with issued invoices.
<br>▪ Perform daily cash closing, balancing collections against invoices and receipts, and report any discrepancies
<br>immediately.
<br>▪ Prepare daily sales and payment reports and submit it to the management.
<br>▪ Follow up on pending payments in coordination with the Branch Manager.
<br>Coordination & Support
<br>▪ Coordinate with sales consultants to clarify pricing, customer details, and order accuracy before issuing invoices.
<br>▪ Liaise with the delivery and warehouse team to confirm readiness and delivery schedules of invoiced items.
<br>▪ Support the sales team by providing invoice copies or payment updates when required.
<br>▪ Ensure all financial transactions comply with company policies and internal control procedures.
<br>Stock & Product Coordination
<br>▪ Collaborate with the warehouse team to verify availability of invoiced items.
<br>▪ Report discrepancies between sales records and stock levels, if any.
<br>▪ Alert the Branch Manager regarding any stock, pricing, or invoicing concerns.
<br>
<br>AUTHORITIES:
<br>▪ Refer to the latest Authority Matrix as approved by Top Management for decision-making scope.
<br>QUALIFICATIONS:
<br>▪ Baccalaureate Diploma or TS Accounting or equivalent.
<br>EXPERIENCE:
<br>▪ At least 1 years of experience in accounting, invoicing and/or cashier.
<br>COMPETENCIES:
<br>▪ Strong attention to detail and accuracy.
<br>▪ Good knowledge of basic accounting principles.
<br>▪ Proficiency in invoicing software, Excel, and basic ERP systems.
<br>▪ Trustworthy with handling financial data and customer payments.
<br>▪ Strong organizational and communication skills.
<br>▪ Ability to work under pressure and meet reporting deadlines.
<br>▪ Accountable & responsible.
<br>▪ Technical Skills: Computer literate including knowledge of MS Office.
<br>▪ Languages: Read, speak, and write Arabic and English. French is an asset
MAIN DUTIES AND RESPONSIBILITIES:
<br>• Supervise daily site activities related to CCTV, access control, alarm, intercom, networking, structured cabling, and other ELV systems.
<br>• Lead and distribute daily tasks among technicians and subcontractors according to the approved work plan.
<br>• Ensure that installations comply with approved drawings, BOQ, technical specifications, and company standards.
<br>• Review site layouts, shop drawings, cable schedules, network diagrams, and system requirements before execution.
<br>• Supervise cable pulling, termination, labeling, testing, device installation, rack arrangement, and network connections.
<br>• Configure and troubleshoot IP cameras, NVRs, switches, routers, access points, access control panels, intercoms, and alarm systems.
<br>• Assign IP addresses and ensure proper network connectivity, device communication, and remote access.
<br>• Coordinate with Project Coordinator, technical team, clients, suppliers, warehouse, and other site contractors.
<br>• Submit and follow up on material requests and report missing, damaged, or incorrect materials.
<br>• Monitor technicians’ performance, work quality, productivity, attendance, and compliance with safety procedures.
<br>• Conduct site inspections and identify installation issues, technical obstacles, and required corrective actions.
<br>• Prepare daily site reports, completed-work records, testing results, material usage reports, and progress updates.
<br>• Coordinate testing, commissioning, system integration, client demonstrations, and final handover activities.
<br>• Ensure that all cables, devices, racks, and system components are properly installed, labeled, tested, and documented.
<br>• Maintain updated records of device IP addresses, passwords, configurations, serial numbers, and network connections.
<br>• Provide technical guidance and on-site training to technicians when required.
<br>• Ensure that tools, testing equipment, and company assets are properly used and maintained.
<br>• Support preventive and corrective maintenance activities for installed ELV systems.
<br>• Ensure that all pending remarks, testing records, as-built drawings, and handover requirements are completed before project closure.
<br>
<br> EDUCATION, EXPERIENCE, AND SKILLS:
<br>• Bachelor’s degree or technical diploma in Information Technology, Computer Engineering, Networking, Telecommunications, Electronics, or a related field.
<br>• Minimum of 3 years of practical experience in ELV system installation, supervision, configuration, and troubleshooting.
<br>• Strong IT and networking background, including TCP/IP, subnetting, IP addressing, switches, routers, VLANs, Wi-Fi, and remote access.
<br>• Good technical knowledge of CCTV, NVRs, access control, intrusion alarm, fire alarm, intercom, structured cabling, and related systems.
<br>• Ability to read ELV drawings, layouts, network diagrams, BOQ, datasheets, and technical manuals.
<br>• Practical experience with cable termination, testing equipment, racks, patch panels, fiber optics, and network cabling is preferred.
<br>• Strong leadership and ability to supervise technicians, subcontractors, and daily site activities.
<br>• Good coordination, reporting, communication, troubleshooting, and problem-solving skills.
<br>• Ability to manage multiple tasks, prioritize site activities, and meet project deadlines.
<br>• Good knowledge of Microsoft Office; ERP/Odoo experience is an advantage.
<br>• Strong attention to detail and the ability to work under pressure and at different project sites.
<br>• Fluency in Arabic and good command of English; French is an advantage
<p>We are seeking a highly skilled and experienced Senior Associate, Commerce to join our commerce team a dynamic and fast-paced team. The ideal candidate will have a deep understanding of the programmatic advertising landscape, excellent analytical skills, and a proven track record of driving successful programmatic campaigns, particularly on Amazon. More importantly, the candidate should be eager to learn and adapt to the requirements of the team and client. This role involves strategic planning, execution, and optimization of programmatic media buys to drive sales growth for commerce clients. Campaign Management: Plan, execute, and manage programmatic campaigns across multiple DSPs, with specialization in Amazon DSP. This includes setting up campaigns, managing budgets, optimizing bids, and analyzing performance. Audience Targeting: Develop and implement sophisticated audience targeting strategies using first-party, second-party, and third-party data to reach desired demographics and achieve campaign objectives. Performance Optimization: Continuously monitor and analyze campaign performance, identifying areas for improvement and implementing optimizations to maximize ROI and achieve KPIs. Platform Expertise: Maintain a deep understanding of various programmatic platforms (e.g., Amazon, DV360, The Trade Desk) and stay up to date on industry s best practices and emerging trends. Reporting and Analysis: Generate regular reports on campaign performance, providing insights and recommendations to stakeholders. Analyze data to identify trends, opportunities, and areas for improvement. Vendor Management: Collaborate with external vendors (Amazon), including DSPs, data providers, and suppliers, to ensure smooth campaign execution and optimal performance. Budget Management: Manage campaign budgets effectively, ensuring efficient allocation of resources and maximizing ROI. Strategic thinking: Build data-backed, strategic recommendations on achieving client KPIs (sales, NTB, ROAS) through DSP for business reviews, annual strategies and ad-hoc consultancy. Collaboration: Work closely with the rest of the commerce team and upper funnel media teams to align programmatic strategies with overall commerce and business objectives. Innovation: Explore and test new programmatic technologies, strategies, and tactics to drive innovation and improve campaign performance. Development: Working with line manager and team leadership to help train and develop junior team members. Leading by example motivates and encourages those with less experience.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Confidence in core trading platforms, particularly Amazon, DV360 and TTD is plus.</li><li>Market-leading knowledge of digital advertising and programmatic ecosystem, with 2+ years of hands-on experience in programmatic operations & campaign management.</li><li>A good understanding of the programmatic ecosystem which includes programmatic tech - SSPs/ ad exchanges, DSPs, ad servers, and data providers.</li><li>In-depth knowledge of media vendors, platforms, verification partners and DSPs such as Amazon, Display and Video 360, the Trade Desk, etc.</li><li>Familiarity of running campaigns through various buying and deal types including OMP, PMP, programmatic guaranteed with the ability to differentiate each.</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>Applicants are requested to clearly indicate their preferred duty station in their application by specifying one of the following locations: Beirut, Tripoli, or Chtaura.</strong></p><br><p><strong>Introduction</strong></p><br><p>Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.</p><br>IOM is committed to ensuring a workplace where all employees can thrive professionally, while working towards harnessing the full potential of migration. Read more about IOM's workplace culture at IOM workplace culture | International Organization for Migration<br> <br><p><strong>Project Context and Scope</strong></p><br><p><strong>Duty Station of the Consultancy:</strong> Three positions will each be based in one of the IOM offices in Tripoli, Chtaura, or Beirut, covering the following geographical areas, respectively: North and Akkar; Bekaa and Baalbek-Hermel; and Beirut, Mount Lebanon, South, and Nabatieh</p><br><p><strong>Duration of Consultancy:</strong> 6 months </p><br><p>The Public Health Unit (PHU) at IOM supports national and local health systems in Lebanon through the implementation of public health interventions, emergency preparedness and response, disease surveillance, community outreach, health promotion, border health, and health system strengthening activities. PHU works in close coordination with the Ministry of Public Health (MoPH) Lebanon, health sector partners, UN agencies, NGOs, health facilities, implementing partners, and other relevant stakeholders to support continuity of essential health services, strengthen preparedness and response capacities, and enhance access to healthcare services for vulnerable and affected populations across Lebanon.</p><br><p>PHU activities target vulnerable and crisis-affected populations, including migrants, displaced persons, refugees, and underserved communities. Under its various programmes, PHU supports communicable disease prevention and control, including Tuberculosis, HIV, and outbreak-prone diseases; community-based surveillance; referral and linkage to care; border health activities; emergency health response; and field-level monitoring of public health risks in shelters, communities, points of entry, and supported health facilities. </p><br><p>Within this context, the consultant will support field verification, activity follow-up, monitoring of implementation progress, data collection, documentation, and reporting related to PHU interventions. The consultant will also contribute to strengthening the quality, timeliness, accountability, and operational follow-up of field implementation through the submission of structured field monitoring reports, identification of operational gaps and challenges, and support to follow-up actions under the guidance and supervision of the National Project Officer.</p><br><p>The consultancy is deliverable-based, with payment and performance linked to the timely submission of agreed field monitoring outputs, reports, verification activities, and documentation in line with monthly workplans approved by the supervisor.</p><br><strong>Organizational Department / Unit to which the Consultant is contributing</strong><br> <br><p>Public Health Unit (PHU), IOM Lebanon</p><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>With 75 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.</p><br><p>Come join our 31,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!</p><br><p><u>Key Responsibilities:</u></p><br><p><b>Job Purpose:</b></p><br><p>Individuals in the <b>Customer Support Analyst I role</b> are responsible for responding to customer requests by diagnosing and resolving problems and for supporting the ongoing technology needs of all employees by providing Level 1 and 2 help desk support. They work with a broad range of infrastructure products and basic networking components. They provide maintenance and support for moderately to highly complex client products and work on one or more projects concurrently as a team member.</p><br><p>Customer Support members respond to requests for IT support, logging problems, generating trouble tickets, attempting to diagnose and resolve problems, and if necessary, escalating the problem to the appropriate level of expertise. They are responsible for documenting solutions to problems and developing end-user guidelines. On an ongoing basis, they work to improve customer support processes and practices. In addition, they evaluate and recommend client software and hardware and write proposals for purchasing new or upgraded products. </p><br><p><b>Individuals in the Customer Support job family</b> require an understanding of the foundation architecture, hardware and software used by the organization. They demonstrate skill in various custom or packaged hardware and software. They have the ability to gather information on issues and have diagnostic capabilities to enable them to describe or resolve problems. These individuals ensure that client needs are addressed and resolved in accordance with service level agreements.</p><br><p><b>Handle Service Task / End-User Support</b>:</p><br><ul><li>First point of contact and day-to-day technical support to end users</li><li>Respond to Level 1 and 2 support requests via the IT Ticketing system</li><li>Enter call data into the tracking system</li><li>Provide user access service in accordance with established procedures</li><li>Diagnose problems systematically and evaluate multiple options before escalation</li><li>Meet agreed service levels and proactively communicate delays or blockers</li><li>Document problem status, troubleshooting and resolution</li></ul><p><b>Endpoint, Hardware, Software & Peripheral Support:</b></p><br><ul><li>Configure, deploy, maintain and troubleshoot laptops, desktops, mobile devices, printers, scanners, meeting-room equipment and other IT peripherals</li><li>Perform standard software installations, updates, upgrades and endpoint configuration</li><li>Perform minor hardware and peripheral troubleshooting and coordinate warranty/vendor repairs</li><li>Prepare equipment for new starters, transfers, replacements and field deployments</li><li>Ensure endpoint configurations comply with ICT and security standards</li></ul><p><b>IT Asset & Inventory Management:</b></p><br><ul><li>Maintain complete, accurate and current IT asset records</li><li>Record asset allocation, movement, repair, replacement, return and disposal</li><li>Conduct periodic physical verification and investigate discrepancies proactively</li><li>Ensure assets are correctly assigned to users and locations</li><li>Support the complete IT asset lifecycle</li></ul><p><b>Projects, Field Support & Operational Activities</b>:</p><br><ul><li>Independently manage assigned activities and deliverables within ICT projects</li><li>Prepare simple implementation plans, timelines and status updates</li><li>Identify dependencies, risks and blockers and escalate them proactively</li><li>Provide IT support to WVL offices and field locations as required</li><li>Travel to remote offices for installations, troubleshooting, maintenance and assessments</li><li>Prepare required equipment, tools and documentation before field visits</li><li>Support testing, rollouts, migrations and technology improvements</li></ul><p><b>Security, Compliance & Service Continuity:</b></p><br><ul><li>Adhere to WVL and corporate ICT security policies, procedures and standards</li><li>Support endpoint security, patching, encryption, MFA and other required controls</li><li>Promptly report suspected security incidents, vulnerabilities, lost equipment or policy violations</li><li>Protect credentials, organizational information and IT equipment</li><li>Support business continuity and recovery procedures relevant to end-user technology</li></ul><p><b>Ensure Documentation, Communications and Service Improvement:</b></p><br><ul><li>Create and maintain documentation of issue resolutions, procedures and troubleshooting guides</li><li>Document solutions to common problems and contribute to the Knowledge Base</li><li>Communicate updates on issues in a timely manner</li><li>Alert team members about recurring problems</li><li>Participate in integration and user acceptance testing</li><li>Recommend practical improvements to service quality and support processes</li><li>Train or guide co-workers on supported functionality where required.</li></ul><p><b>Vendor & Procurement Support:</b></p><br><ul><li>Coordinate with vendors and service providers for technical support, repairs, warranties and replacements</li><li>Track equipment sent for repair and follow up until closure</li><li>Escalate delayed vendor actions and maintain appropriate records</li><li>Assess technical requirements before recommending hardware or software purchases</li><li>Ensure proposed purchases comply with ICT standards and have appropriate business/technical justification</li><li>Follow WVL procurement and approval procedures</li></ul><p><b>Perform Other Duties as Required:</b></p><br><ul><li>Attend relevant WVL meetings and participate in capacity-building activities as needed</li><li>Act responsibly regarding own security and contribute to a positive security culture</li><li>Report safeguarding incidents as required by policy</li><li>Abide by security policies and procedures and report incidents or breaches to the appropriate manager</li><li>Perform other duties as assigned by the Line Manager</li></ul><p><b>Minimum Requirements:</b></p><br><ul><li>Bachelor’s degree in Computer Science or another related field. Relevant IT certifications such as Microsoft or CompTIA are an advantage.</li><li>Demonstrated practical experience in IT service desk, desktop support or a comparable technical support role.</li><li>Typically 2 to 3 years of IT work experience.</li><li>Demonstrated ability to independently troubleshoot hardware, software, Windows/Microsoft 365 endpoints and basic network issues.</li><li>Experience with IT asset management, vendor coordination and supporting multiple priorities is required.</li><li>Effective written and verbal communication in English.</li><li>The position requires ability and willingness to travel independently and frequently to WVL offices and field locations.</li><li>Occasionally lift and carry IT equipment and peripherals, and perform basic physical tasks associated with IT support, such as connecting equipment, installing peripherals, and accessing equipment in office/network environments.</li><li>Experience with Microsoft 365 administration/support, including Outlook, Teams, OneDrive and SharePoint</li><li>Experience with Windows 10/11 endpoint administration and troubleshooting<br>Knowledge of TCP/IP, DNS, DHCP, Wi-Fi, IP addressing and network troubleshooting</li><li>Experience with network printers and peripheral troubleshooting<br>IT service management / ITIL knowledge or certification</li><li>Experience working in a multi-office or field-support environment</li><li>Demonstrated ability to manage multiple priorities independently and communicate progress proactively</li></ul><p><b>As a Christian organisation, World Vision is founded on the biblical principles that women and men, girls and boys are created in the image of God, and of Jesus’ love for all people without discrimination. This means that we recognise and affirm the equal worth, dignity and rights of women, men, girls and boys with and without disability and all applicants will be considered for employment without attention to race, colour, religion, sexual orientation, gender identity, national origin, or disability status</b></p><br><p><u>Applicant Types Accepted:</u></p><br>Local Applicants Only </div>
<p><br></p><p>The Opportunity The Senior Resource & Client Delivery Manager will play a critical role in ensuring that Aspire has the right people, with the right skills, working on the right priorities at the right time . The role will be responsible for the strategic planning, allocation, development, and performance of technology resources supporting Aspire's portfolio companies globally. You will act as a trusted advisor to business and technology leaders, balancing business demand, resource capacity, employee development, utilization, and delivery requirements across multiple companies and geographies. This role requires someone who can combine strategic resource planning, strong people leadership, client relationship management, operational discipline, and a solid understanding of technology and AI environments.</p><p>Core Responsibilities</p><p><strong>Strategic Resource Planning & Deployment</strong> Own the planning and allocation of technology resources across Aspire's portfolio companies based on business priorities, skills, experience, availability, and development objectives. Ensure resources are deployed effectively across projects and businesses, balancing client demand, utilization, workload, and capacity. Maintain visibility into current and future resource requirements and develop forward-looking capacity and staffing plans. Proactively identify resource gaps, excess capacity, upcoming demand, and potential delivery risks. Facilitate resource sharing across business units to maximize utilization and ensure critical projects have access to the appropriate capabilities. Support onboarding, transitions, reallocations, and offboarding of resources while minimizing disruption to the business.</p><p><strong>International Client & Stakeholder Management</strong> Act as the primary point of contact between Centre of Excellence resources and Aspire's international portfolio companies. Build trusted relationships with Managing Directors, CTOs, technology leaders, product leaders, and other senior stakeholders. Develop a strong understanding of each company's strategy, technology environment, projects, priorities, and future resource requirements. Regularly engage with internal clients to assess resource performance, delivery quality, satisfaction, and evolving needs. Proactively manage and de-escalate concerns related to performance, capacity, communication, delivery, or resource allocation. Negotiate priorities and resource allocation when demand exceeds available capacity. Communicate difficult resourcing decisions clearly and professionally while maintaining strong stakeholder relationships.</p><p><strong>People Management & Talent Development</strong> Maintain a strong understanding of each resource's technical capabilities, experience, strengths, career objectives, and development opportunities. Match resources with assignments that balance business needs with professional development and career progression. Conduct regular performance and engagement follow-ups with Centre of Excellence resources. Provide coaching, feedback, and support to help employees improve their performance and develop professionally. Identify performance concerns early and coordinate appropriate improvement actions with relevant leaders. Support succession planning and retention of high-performing and high-potential talent. Promote a collaborative, accountable, and high-performance culture across the Centre of Excellence.</p><p><strong>Utilization, Capacity & Performance Management</strong> Monitor utilization, workload, capacity, resource availability, and other key resource management KPIs. Analyze resourcing data and translate findings into actionable recommendations for leadership. Develop action plans to improve utilization, workload balance, capacity management, and resource effectiveness. Identify resources that are underutilized or overloaded and proactively rebalance workloads. Provide regular reporting and insights on resource demand, capacity, utilization, performance, and upcoming requirements. Use data to support workforce planning and resource investment decisions.</p><p><strong>Technology & AI Capability Development</strong> Maintain a high-level understanding of the technology, software development, AI, and automation initiatives being delivered across Aspire. Understand the capabilities required across areas such as software engineering, AI engineering, data, QA, DevOps, product, and automation. Ensure resource skills remain aligned with Aspire's evolving technology and AI priorities. Identify capability gaps and work with leadership to determine whether they should be addressed through recruitment, training, or internal development. Organize and support technical training, workshops, seminars, certifications, and knowledge-sharing initiatives. Promote continuous learning and adoption of emerging AI technologies, development tools, and engineering best practices.</p><p><strong>Recruitment & Workforce Planning</strong> Partner with leadership and recruitment teams to forecast future talent requirements. Participate in identifying, interviewing, and selecting technology and AI talent. Help define hiring priorities based on projected demand, skills gaps, and strategic business needs. Support effective onboarding and integration of new resources into the Centre of Excellence and Aspire portfolio companies.</p><p><strong>Operational Excellence & Continuous Improvement</strong> Continuously improve resource management processes, tools, reporting, and communication practices. Establish scalable processes for resource planning, allocation, performance tracking, and stakeholder engagement. Collaborate with other leaders to share best practices and improve resource management standards across the organization. Support technology and process improvements that increase visibility, efficiency, and quality of resource deployment. Drive change management initiatives related to new processes, systems, organizational structures, or ways of working.</p><p>What Success Looks Like Success in this role means: The right resources are consistently assigned to the right business priorities. Centre of Excellence utilization and productivity remain at healthy levels. Portfolio company leaders view the Centre of Excellence as a trusted technology partner. Resource performance issues and client concerns are identified and resolved quickly. Capacity and hiring requirements are anticipated rather than reacted to. High-performing resources are retained, developed, and given meaningful career opportunities. Technology and AI capabilities continuously evolve with the needs of Aspire's businesses. Leadership has clear visibility into resource capacity, utilization, performance, and future demand.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>8+ years of experience in resource management, workforce planning, technology consulting, engineering operations, professional services, delivery management, or similar environments.</li><li>Strong experience managing or deploying technology professionals across multiple clients, projects, or business units.</li><li>Significant experience working with international clients and stakeholders, ideally across North America, Europe, the Middle East, or other global markets.</li><li>Strong understanding of resource management principles, including capacity planning, forecasting, utilization, workload balancing, deployment, and workforce planning.</li><li>Experience working with technical teams such as Software Engineers, AI Engineers, Data Engineers, QA, DevOps, Product Managers, and other technology professionals.</li><li>Good understanding of modern software development environments, AI, Generative AI, and automation technologies.</li><li>Excellent people management, coaching, and relationship-building skills.</li><li>Strong client-facing presence with the ability to establish credibility and act as a trusted advisor to senior leaders.</li><li>Excellent communication, negotiation, and influencing skills, including the ability to handle difficult conversations and competing priorities.</li><li>Demonstrated ability to independently manage and resolve escalations while maintaining professionalism and empathy.</li><li>Strong analytical skills with experience interpreting resource management KPIs and translating data into actionable recommendations.</li><li>Strong problem-solving ability and sound judgment, with a clear understanding of the commercial and operational impact of resourcing decisions.</li><li>Ability to operate effectively in a fast-moving, decentralized, international, and matrix-driven environment.</li><li>Comfortable managing ambiguity, multiple priorities, and tight deadlines.</li><li>Strong organizational skills with a high degree of accountability, confidentiality, and follow-through.</li><li>Proven ability to drive process improvements and change management initiatives.</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Place: Beirut, Lebanon Starting date: 1st, September 2026 Duration of contract: 12 months Closing date for applications: 12th August 2026 Humanity & Inclusion is an independent and impartial aid organisation working in situations of poverty and exclusion, conflict and disaster.<br> The organisation works alongside people with disabilities and vulnerable populations, taking action and bearing witness in order to respond to their essential needs, improve their living conditions and promote respect for their dignity and fundamental rights.<br> Since its creation in 1982, HI has run development & humanitarian projects in more than 55 countries and responded to numerous emergencies.<br> Today, we have a budget of approximately 200 million euros, with 4,000 employees worldwide At Handicap International-Humanity & Inclusion, we truly believe in the importance of inclusion and diversity within our organisation.<br> This is why we are engaged to a disability policy to encourage the inclusion and integration of people with disabilities.<br> Please indicate if you require any special accommodation, even at the first interview.<br> For more information about the organisation.<br> JOB CONTEXT: Despite the announcement of a ceasefire, the situation in Lebanon remains unstable, with localized incidents, including strikes reported in southern Lebanon.<br> The June 2026 ceasefire has allowed for partial and phased returns of displaced populations, particularly in areas where active hostilities have subsided.<br> The situation is compounded by Lebanon ongoing macroeconomic and institutional crisis which continues to limit recover capacity.<br> High poverty levels, currency instability, and weakened public service delivery systems have left both host communities and displaced populations with reduced coping capacity and limited access to services.<br> In this constraint environment, HI, who has been present in Lebanon 1992, has been able to adapt its programming to the specific emergencies onset as well as keeping some of its long-standing development focus.<br> HI is managing activities covering the following thematics: Health and prevention for the provision of multi-disciplinary rehabilitation services (post operative care, physiotherapy, assistive devices, prosthetics and orthotics and psycho-social support).<br> Inclusive education Inclusive humanitarian action Humanitarian Mine Action, including clearance, advocacy, NTS (non-technical survey) and TS (technical survey), and Education to the risks and effects caused by conventional weapons (including mines, explosive remnants of war and small arms light weapons).<br> Emergency preparedness & basic needs (integrated response through non-food items / hygiene kits etc.<br>; including the support to humanitarian actors via the ALTAS platform when required).<br> The actual intervention was so far managed based on a mix partnership with local structures and organizations, and direct implementation projects.<br> YOUR MISSION: Reporting to the Regional Director, the Country Manager contributes to the implementation of Humanity & Inclusion's mandate and strategy within his/her program.<br> He/she ensures that the quality and impact of the program's activities are optimized through a system of delegation with appropriate control mechanisms.<br> He/she shares responsibility with all other HI managers for the sound management and smooth running of the overall organization, through paradigm shifts.<br> Responsibility 1: In the country where he/she is based, the Country Manager is the legal representative of the entire HI organization internally and externally and promotes a high-level reputation and a positive image of HI.<br> Responsibility 2: The Country Manager deploys the whole of HI's mandate and strategy in his/her country, alongside the operational partners, institutions and/or donors, and contributes to steering the organizational transformation in line with the "Simplification", "Shared Services" and "ROOTS" projects.<br> This involves implementing the program's operational strategy.<br> In the event of an emergency, he/she will assume responsibilities in line with the defined intervention framework.<br> Responsibility 3: He/she ensures compliance with its budgetary framework (including pooled funds) and the application of HI's policies and frameworks (safeguarding, commitment thresholds, security, human resources, risk management, etc.<br>). Responsibility 4: In his/her country, he/she actively monitors and analyses changes in the environment to identify risks and opportunities.<br> Responsibility 5: He/she represents the organization and communicates on its behalf according to a plan defined with the Regional Director.<br> Responsibility 6: In crisis situations, he/she assumes the responsibilities assigned to him/her by the specific response frameworks.<br> CHARACTERISTICS OF THE POSITION: The country Manager position is based in Beirut, the capital, but is expected to travel across the country where HI has several bases (notably, Aley (Mount Lebanon) or Nabatieh (South Lebanon) for instance).<br> The security context is very volatile with daily air strikes in the south, regular drones fly-over and evacuation orders on regular basis.<br> While the location of HI office and guesthouse are located in a relative safe area of Beirut, one has to be prepared to have to move out rapidly if needed.<br> A comprehensive security system is in place, under the direct management of the country director to ensure the safety of the team.<br> The life is Beirut could be seen as “easy” in a way with access to restaurants, sports facilities or cultural events but as precise above, it’s a stressful environment where one has to take some time off.<br> Electricity supply has improved but rely mostly on public generators; medical services are available At HI, the conditions offered are up to your commitment and adapted to the context of your mission: Join the team 12months International contract starting from 1st, September 2026; The international contract provides social cover adapted to your situation: Unemployment insurance benefits for EU nationals; Pension scheme; Medical coverage with 50% of employee contribution; Repatriation insurance paid by HI; Salary from 2986€ gross/month upon experience; Perdiem: 879€ net/month - paid in the field Hardship: 500 € net/month paid with your salary; Paid leaves: 25 days per year; R&R: according to the level of the mission 5 days every 8 weeks Position: Unaccompanied: Payment for travel costs (air ticket & visa) and transport of your personal effects; A child allowance of 100€ per month, per child (from the second child) paid in the field; Housing: Individual taken in charge by HI; You are autonomous You are able to adapt and shift activities You are responsive to sudden emergencies onset You have knowledge on mine action and you can manage military team members You can navigate complex national government authorities You can lead a team under a considerable stress (multiple internal displacement among our team members) while remaining calm You can live in a unsecured environment (Beirut) and travel across the country in unsafe location, in particular the South of the country You can do some aggressive fundraising, keep regular contacts with donors in country and the region You can represent actively HI into the humanitarian coordination foras (NGO & UN)</span> </div>
PROFILE:
<br> Bachelor's degree in Business Administration or a related field.
<br> 7+ years of relevant experience, preferably within a manufacturing environment.
<br> Proven experience in sales analysis, market evaluation, product distribution, and operational performance management.
<br> Advanced Microsoft Excel proficiency is mandatory
<br> Extensive hands-on ERP system experience is mandatory
<br> Strong knowledge of manufacturing processes, finance, inventory management and other aspects
<br> Excellent analytical, problem-solving, and strategic thinking skills.
<br> Strong financial and commercial awareness.
<br> Excellent reporting, communication, and cross-functional coordination skills.
<br> Ability to interpret complex data and translate findings into actionable business recommendations.
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<br>Key Responsibilities1. Sales & Commercial Performance Analysis
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<br> Analyze sales performance by product, category, customer, geographical area, and distribution channel.
<br> Monitor sales trends, targets, growth rates, and profitability.
<br> Identify underperforming products, declining markets, and potential business opportunities.
<br> Prepare sales forecasts based on historical performance, market demand, and seasonal trends.
<br> Develop comprehensive sales dashboards and management reports.
<br> Recommend strategies to improve sales performance and market penetration.
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<br>2. Market & Product Distribution Analysis
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<br> Analyze market demand, competitor activities, pricing, and product positioning.
<br> Evaluate product distribution coverage and performance across different markets and regions.
<br> Identify distribution gaps, untapped markets, and expansion opportunities.
<br> Monitor product availability and distribution efficiency.
<br> Analyze fast-moving and slow-moving products and recommend appropriate corrective actions.
<br> Coordinate with sales and distribution teams to optimize market coverage and product allocation.
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<br>3. Production Planning & Operational Coordination
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<br> Coordinate with production management to align manufacturing schedules with sales forecasts and market demand.
<br> Analyze production capacity, output, and efficiency against commercial requirements.
<br> Monitor production performance and identify potential bottlenecks.
<br> Support demand planning to prevent overproduction, stock shortages, and unnecessary inventory accumulation.
<br> Ensure effective coordination between production, procurement, warehouse, and sales departments.
<br> Recommend operational improvements to enhance productivity and cost efficiency.
<br>
<br>4. Inventory & Supply Chain Analysis
<br>
<br> Monitor raw material, work-in-progress, and finished goods inventory levels.
<br> Analyze stock turnover, inventory aging, and product movement.
<br> Identify excess inventory, obsolete stock, and potential stock shortages.
<br> Coordinate with procurement and production teams to optimize inventory levels.
<br> Analyze supply chain and distribution costs to identify cost-saving opportunities.
<br> Support inventory planning based on sales forecasts and production requirements.
<br>
<br>5. ERP Systems & Advanced Excel Reporting
<br>
<br> Extract, consolidate, and analyze operational, production, inventory, and sales data from ERP systems.
<br> Develop advanced Excel reports, dashboards, and analytical models to support management decisions.
<br> Monitor ERP data accuracy and ensure consistency between departments.
<br> Identify reporting discrepancies and recommend corrective measures.
<br> Automate reporting processes and improve data accessibility and reliability.
<br> Generate periodic performance reports highlighting key trends, variances, and operational recommendations.
<br>
<br>6. Business Performance & Strategic Analysis
<br>
<br> Establish and monitor operational and commercial KPIs.
<br> Analyze product profitability, manufacturing costs, and operational expenses.
<br> Compare actual performance against budgets, forecasts, and business objectives.
<br> Identify opportunities to improve profit margins, operational efficiency, and resource utilization.
<br> Prepare detailed monthly business performance reviews for senior management.
<br> Provide data-driven recommendations to support strategic planning and business growth
Job Summary
<br>
<br>We are seeking a skilled and motivated Core Network Engineer to join our network engineering team and support the operation, maintenance, optimization, and expansion of our IP core and backbone infrastructure. The successful candidate will help ensure network availability, performance, scalability, and security while supporting the delivery of reliable Internet and digital services to residential, business, and wholesale customers.
<br>
<br>Key Responsibilities
<br>
<br>• Operate, maintain, and troubleshoot IP core, backbone, aggregation, and edge networks.
<br>• Configure and manage routers, switches, and related network infrastructure.
<br>• Implement and troubleshoot routing protocols, including BGP and OSPF, and support MPLS-based services where applicable.
<br>• Monitor network performance, capacity, availability, and service quality, identifying and resolving issues proactively.
<br>• Troubleshoot complex connectivity, routing, packet loss, latency, congestion, and interoperability issues.
<br>• Support IP transit, peering, upstream connectivity, and interconnection activities.
<br>• Assist in implementing network expansions, upgrades, migrations, and new service deployments.
<br>• Support network redundancy, high availability, traffic engineering, and disaster recovery procedures.
<br>• Collaborate with the NOC, field operations, systems, security, and service delivery teams to resolve incidents and maintain service continuity.
<br>• Maintain accurate network diagrams, configurations, technical documentation, and operational procedures.
<br>• Follow change management, incident management, and network security procedures.
<br>• Participate in on-call rotations and planned maintenance activities when required.
<br>
<br>Technical Requirements
<br>
<br>• Good understanding of IP networking, TCP/IP, subnetting, IPv4, and IPv6.
<br>• Hands-on experience with routing and switching technologies, including BGP, OSPF, VLANs, and link aggregation.
<br>• Knowledge of MPLS, VRF, QoS, and traffic engineering concepts.
<br>• Experience configuring and troubleshooting routers and switches from vendors such as Cisco, Juniper, Huawei, or MikroTik.
<br>• Familiarity with DNS, DHCP, NAT, RADIUS/AAA, and network addressing services.
<br>• Understanding of network monitoring tools and protocols, including SNMP, syslog, and NetFlow or equivalent technologies.
<br>• Basic knowledge of network security, ACLs, firewalls, DDoS mitigation, and secure network management.
<br>• Familiarity with network redundancy, failover mechanisms, and high-availability architectures.
<br>• Exposure to ISP operations, Internet transit, peering, and backbone capacity management is an advantage.
<br>
<br>Education & Certifications
<br>
<br>• Bachelor’s degree in Telecommunications Engineering, Computer Engineering, Electrical Engineering, Information Technology, or a related discipline.
<br>• Relevant professional certifications, such as CCNA, JNCIA, or equivalent, are an advantage.
<br>• Equivalent practical experience may be considered in place of formal qualifications.
<br>
<br>Required Skills & Competencies
<br>
<br>• Strong analytical, troubleshooting, and problem-solving skills.
<br>• Ability to investigate network incidents systematically and identify root causes.
<br>• Good understanding of network operations and service availability requirements.
<br>• Ability to work effectively within a technical team and coordinate with other departments.
<br>• Clear communication and technical documentation skills.
<br>• Good time management and ability to prioritize incidents according to business impact.
<br>• Willingness to learn new technologies and adapt to a rapidly evolving network environment.
<br>
<br>Experience
<br>
<br>• Typically 2–4 years of hands-on experience in IP networking, network engineering, or ISP operations.
<br>• Experience supporting production networks and resolving customer-impacting incidents is preferred
Job Summary:
<br>
<br>The Barista ensures a warm, engaging, and efficient service experience for all gym members and visitors by greeting customers, preparing high-quality shakes and beverages, selling pre-prepared food items, maintaining a clean and organized bar area, and managing stock control. This role combines customer interaction with product preparation, sales accuracy, and inventory management.
<br>
<br>I. Duties and Responsibilities:
<br>
<br>1. Greet and assist customers in a friendly, professional manner
<br>• Welcome each customer with a smile and eye contact, using their name whenever possible.
<br>• Listen attentively to customer requests and clarify orders to ensure accuracy.
<br>• Offer recommendations on shakes, snacks, and other available items.
<br>• Handle customer questions or concerns politely, escalating issues to the manager when necessary.
<br>2. Prepare and serve shakes, beverages, and food items to quality standards
<br>• Follow recipes and portion guidelines to ensure consistency in taste and presentation.
<br>• Operate blenders, coffee machines, and other bar equipment safely and efficiently.
<br>• Ensure all prepared food and beverages meet hygiene and safety standards.
<br>• Restock display areas with fresh pre-prepared food items as needed.
<br>
<br>3. Sell prepared food items and process transactions accurately
<br>• Display food and beverage items attractively to encourage sales.
<br>• Process payments by cash, card, or digital methods while ensuring correct amounts.
<br>• Issue receipts and record all transactions promptly in the POS system.
<br>• Monitor product expiry dates and rotate stock to minimize waste.
<br>
<br>4. Maintain a clean, organized, and professional bar area
<br>• Keep all work surfaces, utensils, and equipment clean and sanitized throughout the day.
<br>• Organize bar tools, ingredients, and supplies for efficiency and ease of access.
<br>• Dispose of waste according to the gym’s hygiene and safety standards.
<br>• Ensure all food storage areas comply with health regulations.
<br>
<br>5. Track inventory and conduct perpetual stocktakes
<br>• Monitor stock levels of ingredients, beverages, packaging, and supplies daily.
<br>• Record usage and wastage accurately in the inventory system.
<br>• Conduct regular stocktakes and reconcile counts with recorded inventory.
<br>• Report shortages, surpluses, or potential supply issues to management immediately.
<br>
<br>II. Required Competencies:
<br>• Empathy and patience: especially when handling complaints or frustration.
<br>• Teamwork: Quite relevant in a gym environment. Ability of the team as a whole to streamline and optimize the customer’s experience.
<br>• Communication and problem solving: The ability to convey information in a concise and clear manner- both verbally and non-verbally which would directly contribute in preventing and/or efficiently tackling and treating problems.
<br>• Accountability: Fostering a work environment based on transparency and clearly defined roles and responsibilities, which would have a direct positive impact on the work culture.
<br>• Creativity and Adaptability: The ability to think out of the box and adapt to new ways of doing.
<br>• Customer Centricity: Having the proper mindset, focus and drive in order to be continuously aware of customer trends, shifts, needs and expectations.
<br>*This job description is a guide to the nature of the work and is not an exhaustive list of duties. The post-holder will be expected to adapt to the changing needs of the business and perform other duties as reasonably requested
Job Purpose
<br>The Senior Warehouse Manager is responsible for the overall management and performance of the Central Warehouse in Hadath, ensuring the efficient receiving, storage, stock, order preparation, and distribution of all company inventory.
<br>The role oversees all warehouse operations across multiple storage categories, including Raw Materials, Packaging Materials, FMCG Supermarket Products, Fresh & Frozen Products, Non-Food Items, Operational Supplies, and Company Assets, ensuring inventory accuracy, product quality, operational efficiency, and compliance with company policies and food safety standards.
<br>The Senior Warehouse Manager leads warehouse personnel, optimizes warehouse capacity and productivity, maintains inventory integrity, and ensures the timely and accurate replenishment of all company branches and operational departments. The role works closely with Procurement, Production, Quality Assurance, Inventory Control, Logistics, Finance, and Branch Operations to support uninterrupted business operations and achieve the company's operational objectives.
<br>Scope of Responsibility
<br>The Senior Warehouse Manager is responsible for the management and control of all warehouse areas, including but not limited to:
<br>• Raw Materials Warehouse
<br>• Packaging Materials Warehouse
<br>• FMCG & Supermarket Products Warehouse
<br>• Chilled Storage
<br>• Frozen Storage
<br>• Dry Storage
<br>• Non-Food Items Warehouse
<br>• Cleaning Chemicals Storage
<br>• Returned Goods Area
<br>• Dispatch & Staging Area
<br>
<br>Main Responsibilities
<br>Warehouse Operations
<br>• Direct and oversee all warehouse operations across all storage categories.
<br>• Ensure the efficient receipt, storage, replenishment, picking, packing, and dispatch of all products.
<br>• Develop and implement warehouse policies, procedures, and Standard Operating Procedures (SOPs).
<br>• Optimize warehouse space utilization while maintaining product accessibility and safety.
<br>• Ensure products are stored under the required environmental and temperature conditions.
<br>• Monitor warehouse productivity and implement continuous improvement initiatives.
<br>Inventory Management
<br>• Maintain accurate inventory records for all product categories.
<br>• Ensure all inventory movements are recorded accurately in the ERP system.
<br>• Monitor stock levels and coordinate replenishment requirements.
<br>• Lead cycle counts and annual physical inventories.
<br>• Investigate inventory discrepancies and implement corrective actions.
<br>• Ensure FIFO and FEFO principles are consistently applied where applicable.
<br>
<br>Receiving & Dispatch
<br>• Oversee the receiving of products from local and international suppliers.
<br>• Ensure all incoming goods are inspected and verified against purchase orders and delivery documents.
<br>• Ensure timely preparation and dispatch of branch orders and internal transfers.
<br>• Monitor loading activities to ensure accuracy and prevent product damage.
<br>
<br>Team Leadership
<br>• Lead, mentor, and develop warehouse managers, supervisors, storekeepers, inventory controllers, and warehouse staff.
<br>• Allocate resources effectively to meet operational demands.
<br>• Conduct performance evaluations and identify training and development needs.
<br>• Foster a culture of accountability, teamwork, and continuous improvement.
<br>
<br>Quality, Food Safety & Compliance
<br>• Ensure compliance with HACCP, GMP, company quality standards, and regulatory requirements.
<br>• Maintain warehouse cleanliness and organization.
<br>• Ensure proper product traceability and stock rotation.
<br>• Support internal and external audits and implement corrective actions.
<br>
<br>Health & Safety
<br>• Promote a safe working environment and ensure compliance with occupational health and safety regulations.
<br>• Ensure warehouse equipment is properly maintained and operated safely.
<br>• Conduct regular warehouse safety inspections.
<br>
<br>Reporting & Performance
<br>• Monitor warehouse KPIs and prepare regular operational reports.
<br>• Analyze warehouse performance and recommend process improvements.
<br>• Manage warehouse operating costs while maintaining service levels
MAIN DUTIES AND RESPONSIBILITIES:
<br>• Supervise daily site activities related to CCTV, access control, alarm, intercom, networking, structured cabling, and other ELV systems.
<br>• Lead and distribute daily tasks among technicians and subcontractors according to the approved work plan.
<br>• Ensure that installations comply with approved drawings, BOQ, technical specifications, and company standards.
<br>• Review site layouts, shop drawings, cable schedules, network diagrams, and system requirements before execution.
<br>• Supervise cable pulling, termination, labeling, testing, device installation, rack arrangement, and network connections.
<br>• Configure and troubleshoot IP cameras, NVRs, switches, routers, access points, access control panels, intercoms, and alarm systems.
<br>• Assign IP addresses and ensure proper network connectivity, device communication, and remote access.
<br>• Coordinate with Project Coordinator, technical team, clients, suppliers, warehouse, and other site contractors.
<br>• Submit and follow up on material requests and report missing, damaged, or incorrect materials.
<br>• Monitor technicians’ performance, work quality, productivity, attendance, and compliance with safety procedures.
<br>• Conduct site inspections and identify installation issues, technical obstacles, and required corrective actions.
<br>• Prepare daily site reports, completed-work records, testing results, material usage reports, and progress updates.
<br>• Coordinate testing, commissioning, system integration, client demonstrations, and final handover activities.
<br>• Ensure that all cables, devices, racks, and system components are properly installed, labeled, tested, and documented.
<br>• Maintain updated records of device IP addresses, passwords, configurations, serial numbers, and network connections.
<br>• Provide technical guidance and on-site training to technicians when required.
<br>• Ensure that tools, testing equipment, and company assets are properly used and maintained.
<br>• Support preventive and corrective maintenance activities for installed ELV systems.
<br>• Ensure that all pending remarks, testing records, as-built drawings, and handover requirements are completed before project closure.
<br>REGULATORY REQUIREMENTS, EDUCATION, EXPERIENCE, AND SKILLS:
<br>• Bachelor’s degree or technical diploma in Information Technology, Computer Engineering, Networking, Telecommunications, Electronics, or a related field.
<br>• Minimum of 3 years of practical experience in ELV system installation, supervision, configuration, and troubleshooting.
<br>• Strong IT and networking background, including TCP/IP, subnetting, IP addressing, switches, routers, VLANs, Wi-Fi, and remote access.
<br>• Good technical knowledge of CCTV, NVRs, access control, intrusion alarm, fire alarm, intercom, structured cabling, and related systems.
<br>• Ability to read ELV drawings, layouts, network diagrams, BOQ, datasheets, and technical manuals.
<br>• Practical experience with cable termination, testing equipment, racks, patch panels, fiber optics, and network cabling is preferred.
<br>• Strong leadership and ability to supervise technicians, subcontractors, and daily site activities.
<br>• Good coordination, reporting, communication, troubleshooting, and problem-solving skills.
<br>• Ability to manage multiple tasks, prioritize site activities, and meet project deadlines.
<br>• Good knowledge of Microsoft Office; ERP/Odoo experience is an advantage.
<br>• Strong attention to detail and the ability to work under pressure and at different project sites.
<br>• Fluency in Arabic and good command of English; French is an advantage
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>About us:</strong></p><br><p>Artefact is a new generation of a data service provider, specialising in data consulting and data-driven digital marketing, dedicated to transforming data into business impact across the entire value chain of organisations. We are proud to say we’re enjoying skyrocketing growth.</p><br><p>Our broad range of data-driven solutions in data consulting and digital marketing are designed to meet our clients’ specific needs, always conceived with a business-centric approach and delivered with tangible results. Our data-driven services are built upon the deep AI expertise we’ve acquired with our 1000+ client base around the globe.</p><br><p>We have 1000 employees across 20 offices who are focused on accelerating digital transformation. Thanks to a unique mix of company assets: State of the art data technologies, lean AI agile methodologies for fast delivery, and cohesive teams of the finest business consultants, data analysts, data scientists, data engineers, and digital experts, all dedicated to bringing extra value to every client.</p><br><p>&nbsp;</p><br><p><strong>About the role:</strong></p><br><p>As a Data Scientist, your role will encompass:</p><br><ul><li>Conducting ambitious projects in the transformation of clients through data</li><li>Collaborating with the other Divisions (Activation, Creativity, and Strategy) to provide comprehensive services to your clients</li><li>Developing privileged relationships with our clients, using your technical abilities to assist in the transformation of their marketing department</li></ul><p>&nbsp;</p><br><p>Among your responsibilities as a Data Scientist, you will be responsible for:</p><br><p><strong>Performing data projects</strong></p><br><ul><li>Securing delivery on your projects</li><li>Communicating your work and achievements among the team</li><li>Working closely with your Consulting counterpart to build and maintain strong relationships with your clients and best understand their needs</li><li>Ensuring that your solutions are bringing values to the client problematic</li><li>Being a good team player, knowing your role and responsibility in the global ambition</li></ul><p>&nbsp;</p><br><p><strong>Qualifications: Education &amp; experience required</strong></p><br><ul><li>A Master’s degree in machine learning, mathematics, computer science, or related fields</li><li>Hands-on experience developing and applying data-driven solutions in a corporate or consulting setting, preferably in a consumer marketing context (experience in the web industry is a plus)</li><li>Strong knowledge of data processing, data modeling, algorithms, and data architecture</li><li>Intellectual curiosity and excellent problem-solving skills, including the ability to structure and prioritise an approach for maximum impact</li></ul><p>&nbsp;</p><br><p><strong>What we are looking for</strong></p><br><ul><li><strong>A Doer:</strong>&nbsp;you get things done and inspire your teams to do the same</li><li><strong>An Analyst:&nbsp;</strong>you LOVE data and think every company should take their decisions with facts</li><li><strong>A Pragmatist:</strong>&nbsp;you have a hacker mindset and always find the quick wins</li><li><strong>A Mentor:</strong>&nbsp;your clients and teams naturally seek for advice</li><li><strong>An Adventurer:&nbsp;</strong>you’re an entrepreneur constantly looking for problems to solve</li></ul><p>&nbsp;</p><br><p><strong>Why you should join us</strong></p><br><ul><li><strong>Artefact is the place to be:&nbsp;</strong>come and build the future of marketing</li><li><strong>Progress:</strong>&nbsp;every day offers new challenges and new opportunities to learn</li><li><strong>Culture:</strong>&nbsp;join the best team you could ever imagine</li><li><strong>Entrepreneurship:&nbsp;</strong>you will be joining a team of driven entrepreneurs. We won’t give up until we make a huge dent in this industry!</li></ul><p>&nbsp;</p><br> </div>