Sales Manager Jobs - zahle Lebanon

A well reputable pharmaceutical company is looking for outdoor sales representative for Bekaa Area. Candidate should have minimum 1-2 years experience in pharmaceutical sales and very good relations with the pharmacies the area

We are seeking a Sales Representative to join MEDILAB and support the company’s sales activities in the Bekaa District and the candidate must be living in the Bekaa area. <br> <br>Duties of the Job: <br>- Develop and maintain strong relationships with existing and potential customers, including laboratories, universities, industries, etc. <br>- Identify new business opportunities, generate leads, and promote products. <br>- Visit customers regularly, prepare quotations, and follow up on offers until closing. <br>- Achieve assigned sales targets. <br>- Visit MEDILAB’s Head office in Beirut for routine office work including quotations, orders, picking items from stock, invoicing, and delivery scheduling. <br>- Coordinate with all MEDILAB departments and technical teams. <br>Follow up on customer requests, orders, deliveries, and after-sales requirements. <br>- Prepare regular sales reports and maintain accurate records of customer visits on the Company’s CRM system. <br> <br>Experience and Qualifications required: <br>‐ Living in Bekaa region. <br>‐ Scientific background is mandatory. <br>‐ Bachelor’s degree in Biomedical Science, Biochemistry, or any related field. <br>‐ Preferably 3–5 years of experience. <br>‐ Knowledge of laboratory equipment, food laboratory equipment, quality control, R&D testing, and industrial equipment. <br>‐ Presentable, with excellent communication and negotiation skills. <br>‐ Languages: English is a must; French is a plus. <br>‐ Must have a car. <br>‐ Technical background is an advantage

Sales man for Bekaa Area Preferable with Knowledge in Signage Material

Sales Associate – Istikbal | Sifri, Baalbek Branch. <br> <br>We are looking for a motivated Sales Associate to join our Istikbal – Sifri, Baalbek Branch. The role is responsible for assisting customers, understanding their needs, recommending suitable furniture products, and achieving sales targets while providing an excellent customer experience. <br> <br>Key Responsibilities: <br>Welcome and assist customers professionally. <br>Present and explain Istikbal furniture products and offers. <br>Understand customer requirements and recommend suitable solutions. <br>Achieve monthly sales targets and contribute to branch performance. <br>Follow up with customers and support the sales process from inquiry to purchase. <br>Maintain an organized and attractive showroom. <br>Coordinate with the branch team to ensure smooth customer service. <br> <br>Requirements: <br>Previous experience in retail or furniture sales is preferred. <br>Strong communication and customer-service skills. <br>Target-oriented, energetic, and presentable. <br>Ability to work as part of a team and under sales targets. <br>Good knowledge of the local market is an advantage

<p>We are looking for a motivated Sales Associate to join our Istikbal Sifri, Baalbek Branch. The role is responsible for assisting customers, understanding their needs, recommending suitable furniture products, and achieving sales targets while providing an excellent customer experience.</p><p>Key Responsibilities:</p><ul><li>Welcome and assist customers professionally.</li><li>Present and explain Istikbal furniture products and offers.</li><li>Understand customer requirements and recommend suitable solutions.</li><li>Achieve monthly sales targets and contribute to branch performance.</li><li>Follow up with customers and support the sales process from inquiry to purchase.</li><li>Maintain an organized and attractive showroom.</li><li>Coordinate with the branch team to ensure smooth customer service.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Requirements:</p><ul><li>Previous experience in retail or furniture sales is preferred.</li><li>Strong communication and customer-service skills.</li><li>Target-oriented, energetic, and presentable.</li><li>Ability to work as part of a team and under sales targets.</li><li>Good knowledge of the local market is an advantage.</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Bachelor's degree in Pharmacy, Biology, or a related field</p><p>1-2 years of pharmaceutical sales experience (preferred)</p><p>Strong communication and negotiation skills</p><p>Good knowledge of the assigned territory</p><p>Valid driving license and willingness to travel</p><p>Self-motivated and target-oriented</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><br></li></ul><p></p></section>

We're Hiring | Pharmaceutical Sales Representative <br> <br>We are looking for motivated and results-driven Pharmaceutical Sales Representative to cover the following territories in Lebanon: <br>????Beqaa <br> <br>What you'll do: <br>✅ Promote and sell our pharmaceutical products to pharmacies <br>✅ Build strong relationships with pharmacists and key clients <br>✅ Achieve sales targets and grow your assigned territory <br>✅ Conduct regular field visits and monitor market trends <br> <br>We're looking for: <br>✔ Bachelor's degree in Pharmacy, Biology, or a related field <br>✔ 1–2 years of pharmaceutical sales experience (preferred) <br>✔ Strong communication and negotiation skills <br>✔ Good knowledge of the assigned territory <br>✔ Valid driving license and willingness to travel <br>✔ Self-motivated and target-oriented

BEKFORD a leading company in Public Health is looking to recruit a Sales Representative to cover Bekaa area and to be part of its Community Healthcare Division. <br> <br>Job responsibility includes: <br>Researching the market <br>Identifying new key accounts <br>Present BEKFORD services favorably and in a structured professional way, face-to-face or online <br>Negotiate the terms of an agreement and close sales <br>Gather market and customer information <br> <br>The ideal candidate will: <br>Hold a Bachelor degree in Public Health, Agricultural Engineering or Business Administration <br>Be positive, confident and determined <br>Have the ability and desire to sell <br>Own excellent communication skills <br>Have a high degree of self-motivation and ambition <br>Master the skills to work both independently and as part of a team <br>Be capable to flourish in a competitive environment <br>Have a good level of numeracy <br>Hold a Lebanese driving license <br>Possess his or her own mode of transportation <br>Previous experience is a plus

For our sister Lebanese food manufacturing company specializing in premium cheese products, including Mozzarella, Pizza Cheese Toppings, Kashkaval, White Cheese and Breaded Cheese Appetizers, located in Zahle. <br> <br>The Opportunity <br> <br>Seeking an experienced Quality & Food Safety Manager to lead the company's quality, food safety and compliance agenda across its manufacturing operations. <br> <br>The role will ensure that company's products, processes, raw materials and manufacturing environment consistently meet internal standards, regulatory requirements, customer expectations and internationally recognized food safety principles. <br> <br>Beyond compliance, the successful candidate will establish a strong quality culture, drive continuous improvement and partner with Operations, R&D, Procurement and Commercial teams to ensure quality is embedded throughout the product lifecycle. <br> <br>Key Responsibilities: <br> <br>1. Quality & Food Safety Leadership <br>Develop, implement and continuously improve KMR's Quality and Food Safety Management System. <br>Establish quality standards, procedures, specifications and control measures across manufacturing operations. <br>Ensure compliance with applicable Lebanese food regulations and relevant international food safety standards. <br>Maintain a strong preventive food safety culture across the organization. <br>Provide senior management with regular reporting on quality performance, risks and improvement priorities. <br> <br>2. HACCP & Food Safety Systems <br>Lead the implementation, monitoring and continuous improvement of HACCP-based food safety systems. <br>Identify and assess food safety hazards and ensure appropriate preventive and corrective controls. <br>Monitor Critical Control Points and verify that controls are consistently effective. <br>Ensure appropriate sanitation, hygiene, allergen management, pest control and environmental monitoring programs are implemented. <br>Maintain food safety documentation, records and traceability systems. <br> <br>3. Incoming Materials & Supplier Quality <br>Establish quality standards and specifications for raw materials, ingredients, packaging materials and finished products. <br>Work closely with Procurement and suppliers to ensure compliance with agreed specifications. <br>Conduct supplier quality assessments and performance reviews. <br>Lead investigations into raw-material-related quality issues and implement corrective actions. <br>Support supplier qualification and approval processes. <br> <br>4. Production Quality Control <br>Establish effective quality control procedures throughout the production process. <br>Monitor product quality, consistency, texture, taste, appearance, weight, packaging and storage conditions. <br>Ensure quality checks are properly documented and deviations are immediately addressed. <br>Partner with Production to identify root causes of quality issues and prevent recurrence. <br>Drive reduction of product defects, waste, rework and customer complaints. <br> <br>5. Finished Product & Laboratory Management <br>Establish testing requirements for raw materials, in-process products and finished goods. <br>Coordinate microbiological, chemical, physical and sensory testing with internal or external laboratories. <br>Review laboratory results and ensure timely action on non-conformities. <br>Monitor product shelf-life and stability requirements. <br>Maintain accurate technical specifications and product quality records. <br> <br>6. Regulatory & Compliance <br>Ensure product labels, specifications, nutritional information and technical documentation comply with applicable requirements. <br>Monitor changes in food regulations and assess their impact on KMR products and processes. <br>Maintain all required quality and regulatory documentation. <br>Act as the key quality contact during regulatory inspections and external audits. <br>Ensure corrective actions resulting from inspections or audits are implemented effectively. <br> <br>7. Customer Quality & Complaints Management <br>Own the investigation and resolution of customer quality complaints. <br>Establish a structured complaint analysis and corrective action process. <br>Identify recurring trends and implement preventive measures. <br>Work with Commercial and Operations teams to ensure timely and professional responses to customers and partners. <br>Monitor customer quality indicators and identify opportunities for improvement. <br> <br>8. Audits & Continuous Improvement <br>Plan and lead internal quality and food safety audits. <br>Coordinate external, customer and certification audits. <br>Track non-conformities, corrective actions and preventive actions through to closure. <br>Establish quality KPIs and continuously monitor performance. <br>Lead continuous improvement initiatives to strengthen product quality, food safety and operational efficiency. <br> <br>9. Cross-Functional Leadership <br>Partner closely with Production, R&D, Procurement, Supply Chain, Warehouse and Commercial teams. <br>Ensure quality considerations are integrated into new product development and product changes. <br>Participate in product trials and validation processes

We're Hiring: Cash Van Sales Representative <br>???? Route: Zahle – Metn – Beirut <br> <br>Join the Junet team! <br>We're looking for a motivated Cash Van Sales Representative with sales experience and strong customer relationship skills. <br>Requirements: <br> <br>Sales knowledge and field sales experience <br>Valid driving license <br>Good communication and negotiation skills <br> <br>مطلوب مندوب مبيعات فان نقدي <br>???? خط السير: زحلة – المتن – بيروت <br> <br>انضم إلى فريق Junet! <br> <br>نبحث عن مندوب مبيعات فان نقدي يتمتع بالحماس، ولديه خبرة في المبيعات ومهارات قوية في بناء العلاقات مع العملاء. <br> <br>المتطلبات: <br> <br>خبرة ومعرفة في مجال المبيعات والمبيعات الميدانية. <br>رخصة قيادة سارية المفعول. <br>مهارات ممتازة في التواصل والتفاوض

We are seeking a highly organised, proactive and detail-oriented Junior Project Manager – University Applications to manage prospective students throughout their university application and enrolment journeys. <br> <br>The successful candidate will take ownership of assigned application cases and coordinate documentation, deadlines, communication and follow-up with applicants, universities, embassies, partner institutions, external service providers and internal departments. <br> <br>This is a hands-on, office-based position located in Chtaura, Beqaa. Applicants should live in or near Chtaura or be able to commute to the office reliably according to the required working schedule. <br> <br>Key Responsibilities: <br> <br>* Manage assigned student applications from initial document collection through application submission, admission and enrolment. <br>* Create and maintain clear timelines, priorities and action plans for assigned applications. <br>* Explain application requirements, required documents, deadlines and next steps clearly to applicants. <br>* Collect, review and organise application documents, checking them carefully for completeness and accuracy before submission. <br>* Track application progress, important deadlines, pending requirements and outstanding actions. <br>* Maintain clear, professional and timely communication with applicants through email, WhatsApp and telephone. <br>* Provide regular updates regarding application status and any actions required from the applicant. <br>* Coordinate with universities, embassies, partner institutions, external service providers and internal departments when required. <br>* Coordinate university interviews, entrance examinations and other application-related requirements. <br>* Support applicants with visa documentation and enrolment procedures when required. <br>* Maintain accurate and up-to-date CRM records, including application status, communication history, deadlines and next actions. <br>* Proactively follow up on missing documents, pending actions and upcoming deadlines to prevent unnecessary delays. <br>* Identify potential issues at an early stage, work towards appropriate solutions and escalate complex cases to the relevant supervisor when necessary. <br>* Take ownership of assigned cases and ensure they progress accurately and within the required timelines. <br>* Coordinate with relevant internal teams to ensure a smooth handover between the different stages of the application process. <br>* Contribute ideas and feedback to improve application workflows, internal processes and the overall applicant experience. <br> <br>Requirements: <br> <br>* Bachelor’s degree in Business Administration, Communication, Management or a related field. <br>* One to two years of experience in project coordination, admissions, application processing, administration, case management, customer support or a similar role. <br>* Fluency in written and spoken English and Arabic. <br>* Strong communication and interpersonal skills. <br>* Excellent organisational, planning and time-management skills. <br>* Strong attention to detail and the ability to work accurately. <br>* Ability to manage multiple application cases, priorities and deadlines simultaneously. <br>* Strong follow-up skills and the ability to take ownership of assigned responsibilities. <br>* Good problem-solving skills and the ability to identify potential issues before they cause delays. <br>* Confidence communicating through telephone, email and WhatsApp. <br>* Good computer skills and confidence using CRM systems and digital collaboration tools. <br>* Ability to maintain accurate records and follow internal processes consistently. <br>* A professional, proactive, solution-focused and service-oriented attitude. <br>* Previous experience in university admissions, visa processing or application support would be an advantage. <br>* Applicants must live in or near Chtaura, Beqaa, or be able to commute reliably to the office. <br> <br>Working Schedule: <br> <br>Monday to Friday: 9:00 am to 6:00 pm, including a one-hour break. <br> <br>Saturday: 9:00 am to 1:30 pm, including a 30-minute break

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph">We're Hiring: Research &amp; Development (R&amp;D) Manager<br><br> <br>Location: Bekaa, Lebanon<br><br> <br>Are you passionate about food innovation and product development? Do you have experience developing new dairy products, improving existing formulations, and driving continuous improvement? Join Liban Lait and play a key role in shaping the future of our product portfolio.<br><br> <br><b>Key Responsibilities</b><br><br>Lead new product development from concept through commercialization.<br><br>Improve existing products through formulation, quality enhancement, and cost optimization.<br><br>Plan, coordinate, and execute product and packaging trials.<br><br>Collaborate with Production, Quality, Procurement, and Marketing to ensure successful product launches.<br><br>Evaluate new ingredients, technologies, and packaging solutions.<br><br>Conduct sensory evaluations and analyze feedback to enhance product quality.<br><br>Monitor market trends, customer needs, and competitor products.<br><br>Ensure compliance with food safety, quality, and regulatory requirements.<br><br>Maintain accurate documentation of all R&amp;D projects and trials.<br><br><b>Qualifications</b><br><br>Bachelor's degree in Food Technology, Food Science, Dairy Technology, or a related field.<br><br>Minimum 3 years of experience in Research &amp; Development within the food manufacturing industry.<br><br>Experience in the dairy or cheese industry is highly preferred.<br><br>Strong knowledge of food formulation, manufacturing processes, and quality systems.<br><br>Excellent analytical, problem-solving, and project management skills.<br><br>Creative mindset with a passion for innovation.<br><br>Strong communication and cross-functional collaboration skills.<br><br></div></section>

We're Hiring: Research & Development (R&D) Manager <br> <br>Location: Bekaa, Lebanon <br> <br>Are you passionate about food innovation and product development? Do you have experience developing new dairy products, improving existing formulations, and driving continuous improvement? Join Liban Lait and play a key role in shaping the future of our product portfolio. <br> <br>Key Responsibilities <br>Lead new product development from concept through commercialization. <br>Improve existing products through formulation, quality enhancement, and cost optimization. <br>Plan, coordinate, and execute product and packaging trials. <br>Collaborate with Production, Quality, Procurement, and Marketing to ensure successful product launches. <br>Evaluate new ingredients, technologies, and packaging solutions. <br>Conduct sensory evaluations and analyze feedback to enhance product quality. <br>Monitor market trends, customer needs, and competitor products. <br>Ensure compliance with food safety, quality, and regulatory requirements. <br>Maintain accurate documentation of all R&D projects and trials. <br>Qualifications <br>Bachelor's degree in Food Technology, Food Science, Dairy Technology, or a related field. <br>Minimum 3 years of experience in Research & Development within the food manufacturing industry. <br>Experience in the dairy or cheese industry is highly preferred. <br>Strong knowledge of food formulation, manufacturing processes, and quality systems. <br>Excellent analytical, problem-solving, and project management skills. <br>Creative mindset with a passion for innovation. <br>Strong communication and cross-functional collaboration skills. <br> <br> Interested candidates are invited to apply through LinkedIn or send their CV to hr@libanlait.com

Main Purpose of the Job <br>The Factory Manufacturing Excellence Manager supports the factory leadership Team to achieve World-Class Manufacturing Excellence by leveraging Manufacturing practices to improve business results in a continuous and sustainable manner. <br>The Factory Manufacturing Excellence Manager consistently drives the implementation of NCE and standards across the factory leading and ensuring the alignment with NCE initiatives with the zone. <br>Key Outputs <br>Strategic plan development and management in the Factory: <br>- Ensures the right cascading of priorities and measures from the Market to the factory. <br>- Defines and embeds NCE projects and initiatives into the Factory objectives and align Factory Leadership Team towards the plan <br>- Establishes Factory governance to ensure that NCE implementation contributes to deliver business results. <br>- Drive effective factory governance (simple) <br>- Prioritize the improvement efforts based on loss analysis <br>- Owns as drives the factory capacity plan for the next 5 years with the best cost and service level. <br>Improvement in overall competence, Leading to empowered and autonomous and engaged people: <br>- Facilitates the FLT to support the factory to achieve their business goals by applying NCE Methodologies. <br>- Facilitates to translate the Market priorities and function priorities into the Factory OMP. <br>- Supports Factory competency building plan that ensures NCE is developing autonomy at all levels of the organization. <br>- Stewards, trains, supports, and coaches the Factory Leadership Team and Local Leadership Teams in Manufacturing competencies (e.g.GA, FI, LVS, AM) and applicable manufacturing standards. <br>- Develops competency of Local Leadership Teams and Factory Leadership Teams, supporting them to apply methodologies to improve and sustain results (e.g. all NCE methodologies, Value Added Activities, Workload studies, etc.). <br>- Supports the sustained competencies in Manufacturing Excellence for the factory <br>Improvement in Manufacturing Excellence results: <br>- Promotes and supports cross-fertilization of Manufacturing best practices, knowledge, standards, and improvements across the factories. <br>- Ensures an overall understanding of the different NCE methodologies (pillars) within the Factory Leadership Team, functions and how they integrate through the NCE implementation plan avoiding silo working. <br>- Conducts specific projects to support results improvement around priorities established by the Factory. <br>- Provides hands-on support to the Local Leadership Teams and Local Operating Teams to accelerate improvement of results (coach by doing with the factory). <br>- Ensures effectiveness of NCE implementation (business results). <br>- Drives pragmatic application of methodologies and tools focusing on delivering results <br>- Understands and ensures together with Factory Cost controller an overall competence of Costing Standards for Manufacturing. <br>- Links with Market Excellence manager within a Market/Category to drive NCE in manufacturing <br>Critical Experiences <br>-Factory experience (4 years +), preferable acting as Production/Maintenance Manager or Manufacturing Analyst. <br>-Strong Practical experience in leading and coaching NCE in manufacturing competencies. <br>-Successfully led and developed cross-functional teams. <br>-Experience of program management

Department Service Center <br>The After-Sales Support Officer is responsible for coordinating customer support activities after the sale, serving as the main communication link between customers, technicians, sales, warehouse, and management. The role ensures that service requests, warranty claims, repairs, maintenance visits, and customer complaints are properly recorded, followed up, and resolved within the required timeframe. <br>Main Duties and Responsibilities <br>• Receive and register customer service requests, complaints, warranty claims, and repair requests. <br>• Communicate with customers to understand their issues and collect all required product and purchase information. <br>• Coordinate product inspections, repairs, maintenance visits, and installations with service center technicians. <br>• Follow up on each service request from receipt until completion and customer confirmation. <br>• Provide customers with clear updates regarding inspection results, repair status, expected completion dates, costs, and warranty coverage. <br>• Verify warranty eligibility based on invoices, serial numbers, warranty conditions, and company policies. <br>• Prepare service reports, quotations, job cards, delivery notes, and other after-sales documentation. <br>• Maintain accurate records of customer cases, repair history, complaints, and completed services in the company system. <br>• Coordinate with the warehouse and procurement teams regarding spare parts, replacement products, and required tools. <br>• Coordinate with the sales team when customer cases require commercial follow-up or additional product support. <br>• Arrange the receipt and return of customer products and ensure proper documentation and handover. <br>• Follow up with customers after service completion to confirm satisfaction and proper product operation. <br>• Escalate delayed, repeated, or unresolved technical issues to the Service Center Manager. <br>• Prepare periodic reports on open cases, response time, resolution time, recurring issues, and customer satisfaction. <br>• Support continuous improvement initiatives to enhance after-sales service quality, efficiency, and customer experience. <br>• Ensure compliance with company procedures, warranty policies, and customer service standards. <br>Regulatory Requirements — Education and Experience <br>• Diploma or bachelor’s degree in Business Administration, Customer Service, Electronics, , or a related field. <br>• Minimum of 2–3 years of experience in after-sales support, customer service, technical coordination, or a similar role. <br>• Previous experience with inverters, batteries, electronics, security systems, or technical products is preferred. <br>• Basic understanding of technical troubleshooting, repair processes, and warranty procedures. <br>• Experience using ERP, CRM, ticketing, or service-management systems is preferred

Department Service Center <br>The After-Sales Support Officer is responsible for coordinating customer support activities after the sale, serving as the main communication link between customers, technicians, sales, warehouse, and management. The role ensures that service requests, warranty claims, repairs, maintenance visits, and customer complaints are properly recorded, followed up, and resolved within the required timeframe. <br>Main Duties and Responsibilities <br>• Receive and register customer service requests, complaints, warranty claims, and repair requests. <br>• Communicate with customers to understand their issues and collect all required product and purchase information. <br>• Coordinate product inspections, repairs, maintenance visits, and installations with service center technicians. <br>• Follow up on each service request from receipt until completion and customer confirmation. <br>• Provide customers with clear updates regarding inspection results, repair status, expected completion dates, costs, and warranty coverage. <br>• Verify warranty eligibility based on invoices, serial numbers, warranty conditions, and company policies. <br>• Prepare service reports, quotations, job cards, delivery notes, and other after-sales documentation. <br>• Maintain accurate records of customer cases, repair history, complaints, and completed services in the company system. <br>• Coordinate with the warehouse and procurement teams regarding spare parts, replacement products, and required tools. <br>• Coordinate with the sales team when customer cases require commercial follow-up or additional product support. <br>• Arrange the receipt and return of customer products and ensure proper documentation and handover. <br>• Follow up with customers after service completion to confirm satisfaction and proper product operation. <br>• Escalate delayed, repeated, or unresolved technical issues to the Service Center Manager. <br>• Prepare periodic reports on open cases, response time, resolution time, recurring issues, and customer satisfaction. <br>• Support continuous improvement initiatives to enhance after-sales service quality, efficiency, and customer experience. <br>• Ensure compliance with company procedures, warranty policies, and customer service standards. <br>Regulatory Requirements — Education and Experience <br>• Diploma or bachelor’s degree in Business Administration, Customer Service, Electronics, , or a related field. <br>• Minimum of 2–3 years of experience in after-sales support, customer service, technical coordination, or a similar role. <br>• Previous experience with inverters, batteries, electronics, security systems, or technical products is preferred. <br>• Basic understanding of technical troubleshooting, repair processes, and warranty procedures. <br>• Experience using ERP, CRM, ticketing, or service-management systems is preferred

• Receive and register customer service requests, complaints, warranty claims, and repair requests. <br>• Coordinate product inspections, repairs, maintenance visits, and installations with service center technicians. <br>• Follow up on each service request from receipt until completion and customer confirmation. <br>• Provide customers with clear updates regarding inspection results, repair status, expected completion dates, costs, and warranty coverage. <br>• Verify warranty eligibility based on invoices, serial numbers, warranty conditions, and company policies. <br>• Prepare service reports, quotations, job cards, delivery notes, and other after-sales documentation. <br>• Coordinate with the warehouse and procurement teams regarding spare parts, replacement products, and required tools. <br>• Coordinate with the sales team when customer cases require commercial follow-up or additional product support. <br>• Arrange the receipt and return of customer products and ensure proper documentation and handover. <br>• Follow up with customers after service completion to confirm satisfaction and proper product operation. <br>• Escalate delayed, repeated, or unresolved technical issues to the Service Center Manager. <br>• Prepare periodic reports on open cases, response time, resolution time, recurring issues, and customer satisfaction. <br>• Support continuous improvement initiatives to enhance after-sales service quality, efficiency, and customer experience. <br>• Ensure compliance with company procedures, warranty policies, and customer service standards. <br>Regulatory Requirements — Education and Experience <br>• Diploma or bachelor’s degree in Business Administration, Customer Service, Electronics, , or a related field. <br>• Minimum of 2–3 years of experience in after-sales support, customer service, technical coordination, or a similar role. <br>• Previous experience with inverters, batteries, electronics, security systems, or technical products is preferred. <br>• Basic understanding of technical troubleshooting, repair processes, and warranty procedures. <br>• Experience using ERP, CRM, ticketing, or service-management systems is preferred

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><b>We're Hiring: Cash Van Sales Representative</b><br><br> Route: Zahle Metn Beirut<br><br> <br>Join the Junet team!<br><br>We're looking for a motivated Cash Van Sales Representative with sales experience and strong customer relationship skills.<br><br><b>Requirements</b>:<br><br> <br>Sales knowledge and field sales experience<br><br>Valid driving license<br><br>Good communication and negotiation skills<br><br><br></div></section>