School Management jobs - Tripoli Lebanon

<p>We re Hiring - Call Center Agents</p><p><strong>Desired Candidate Profile</strong></p><p>Proven experience as a Call Center Agent</p><p>Residence in Tripoli.</p><p>Strong communication skills</p>

<p><b>MAIN DUTIES AND RESPONSIBILITIES</b></p><p>Marketing Strategy &amp; Planning</p><p>Develop and execute annual and quarterly marketing plans aligned with business objectives and sales targets.</p><p>Research market trends, customer needs, and competitor activities to identify growth opportunities.</p><p>Plan campaigns for product launches, seasonal promotions, offers, and bundles in coordination with sales and product teams.</p><p>Define marketing objectives, campaign schedules, budgets, and measurable performance indicators.</p><p>Team Leadership &amp; Coordination</p><p>Lead and the marketing team, including content creators, graphic designers, and external agencies.</p><p>Assign responsibilities, establish priorities, and monitor work quality and deadlines.</p><p>Coach team members and identify training and development needs.</p><p>Conduct regular meetings with sales, CRM, and branch managers to review campaign results, customer feedback, and upcoming opportunities.</p><p>Content Creation &amp; Brand Management</p><p>Oversee content creation for social media, websites, newsletters, and promotional materials.</p><p>Review and approve marketing copy, designs, videos, and campaign materials to ensure accuracy and brand consistency.</p><p>Manage the company s digital presence across Facebook, Instagram, LinkedIn, YouTube, and other relevant platforms.</p><p>Direct photo and video shoots for products, campaigns, events, and brand storytelling.</p><p>Ensure consistent branding across stores, websites, exhibitions, and customer communications.</p><p>Digital Marketing &amp; Lead Generation</p><p>Oversee paid advertising campaigns across Google Ads, Meta Ads, and other relevant platforms.</p><p>Supervise SEO, website content, email marketing, and social media activities.</p><p>Coordinate with CRM and sales teams to track leads from initial inquiry through conversion.</p><p>Analyze campaign performance and optimize targeting, messaging, creative content, and spending.</p><p>Maintain accurate and organized marketing contact databases.</p><p>Budget Management &amp; Performance Reporting</p><p>Prepare and manage the marketing budget, allocating spending according to business priorities and campaign results.</p><p>Track advertising spend, cost per lead, customer acquisition cost, conversion rates, and return on advertising spend.</p><p>Evaluate sales generated through paid and organic marketing activities.</p><p>Present regular performance reports to management, highlighting results, challenges, and recommended actions.</p><p>Manage relationships with agencies, freelancers, media partners, and marketing suppliers.</p><p>Events &amp; Promotional Activities</p><p>Plan and oversee exhibitions, product launches, promotional events, and supplier marketing activities.</p><p>Coordinate event materials, branding, content coverage, and lead collection.</p><p>Work with sales and CRM teams to ensure timely follow-up on event leads.</p><p>Ensure promotional materials and product information remain accurate and up to date across branches and websites.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Marketing, Business Administration, Communications, or a related field.</p><p>At least five years of marketing experience, including two years in a supervisory or managerial role.</p><p>Experience in technology retail, consumer electronics, security systems, or renewable energy is preferred.</p><p>Proven ability to develop marketing strategies, manage budgets, and deliver measurable results.</p><p>Strong knowledge of digital advertising, SEO, SEM, email marketing, social media, and analytics tools.</p><p>Experience using CRM data to evaluate lead quality, conversions, and marketing contribution to sales.</p><p>Strong leadership, project management, and organizational skills.</p><p>Creative thinking combined with strong analytical and decision-making abilities.</p><p>Excellent written and verbal communication skills in Arabic and English.</p><p>Ability to manage multiple brands, campaigns, and priorities while meeting deadlines.</p>

We are seeking an experienced and motivated HR Generalist to manage the day-to-day human resources operations of our restaurant in Tripoli. The ideal candidate must have previous experience in the F&B or restaurant industry, with a solid understanding of restaurant staffing, employee relations, attendance management, and Lebanese labor regulations. <br> <br>Responsibilities <br> <br>Manage the full recruitment cycle, including sourcing, interviewing, hiring, and onboarding restaurant staff. <br> <br>Coordinate recruitment for various positions, including chefs, kitchen staff, waiters, bartenders, cashiers, and supervisors. <br> <br>Maintain and update employee files, contracts, personnel records, and HR documentation. <br> <br>Monitor attendance, working schedules, overtime, leaves, and absenteeism. <br> <br>Prepare monthly payroll inputs, including attendance records, overtime, deductions, and other salary adjustments. <br> <br>Handle employee relations, disciplinary procedures, grievances, and performance-related matters. <br> <br>Ensure compliance with applicable Lebanese labor laws and Social Security (NSSF) requirements. <br> <br>Coordinate employee registration, cancellation, and other relevant NSSF procedures. <br> <br>Follow up on probation periods, contract renewals, resignations, and employee offboarding. <br> <br>Support performance evaluations, staff training, and employee development initiatives. <br> <br>Ensure HR policies and procedures are consistently implemented across restaurant operations. <br> <br>Coordinate with restaurant management to anticipate staffing needs and address operational HR issues. <br> <br>Prepare periodic HR reports related to headcount, turnover, attendance, recruitment, and employee costs. <br> <br>Requirements <br> <br>Bachelor's degree in Human Resources, Business Administration, or a related field. <br> <br>Minimum 3 years of experience in an HR role, preferably within the F&B or restaurant industry. <br> <br>Previous experience handling HR operations for restaurant or hospitality employees is highly preferred. <br> <br>Good knowledge of Lebanese labor law and NSSF procedures. <br> <br>Practical experience in recruitment, payroll coordination, attendance management, and employee relations. <br> <br>Strong organizational, communication, and problem-solving skills. <br> <br>Ability to work in a fast-paced restaurant environment and manage multiple priorities. <br> <br>Good command of English and Arabic. <br> <br>Proficiency in Microsoft Office, particularly Excel

<p>We are seeking an experienced and motivated HR Generalist to manage the day-to-day human resources operations of our restaurant in Tripoli. The ideal candidate must have previous experience in the F&amp;B or restaurant industry, with a solid understanding of restaurant staffing, employee relations, attendance management, and Lebanese labor regulations.</p><p><b><br></b></p><p><b>Responsibilities</b></p><ul><li>Manage the full recruitment cycle, including sourcing, interviewing, hiring, and onboarding restaurant staff.</li><li>Coordinate recruitment for various positions, including chefs, kitchen staff, waiters, bartenders, cashiers, and supervisors.</li><li>Maintain and update employee files, contracts, personnel records, and HR documentation.</li><li>Monitor attendance, working schedules, overtime, leaves, and absenteeism.</li><li>Prepare monthly payroll inputs, including attendance records, overtime, deductions, and other salary adjustments.</li><li>Handle employee relations, disciplinary procedures, grievances, and performance-related matters.</li><li>Ensure compliance with applicable Lebanese labor laws and Social Security (NSSF) requirements.</li><li>Coordinate employee registration, cancellation, and other relevant NSSF procedures.</li><li>Follow up on probation periods, contract renewals, resignations, and employee offboarding.</li><li>Support performance evaluations, staff training, and employee development initiatives.</li><li>Ensure HR policies and procedures are consistently implemented across restaurant operations.</li><li>Coordinate with restaurant management to anticipate staffing needs and address operational HR issues.</li><li>Prepare periodic HR reports related to headcount, turnover, attendance, recruitment, and employee costs.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Requirements</p><ul><li>Bachelor's degree in Human Resources, Business Administration, or a related field.</li><li>Minimum 3 years of experience in an HR role, preferably within the F&amp;B or restaurant industry.</li><li>Previous experience handling HR operations for restaurant or hospitality employees is highly preferred.</li><li>Good knowledge of Lebanese labor law and NSSF procedures.</li><li>Practical experience in recruitment, payroll coordination, attendance management, and employee relations.</li><li>Strong organizational, communication, and problem-solving skills.</li><li>Ability to work in a fast-paced restaurant environment and manage multiple priorities.</li><li>Good command of English and Arabic.</li><li>Proficiency in Microsoft Office, particularly Excel.</li></ul>

Responsible for supporting the IT Manager in managing, maintaining, and improving the company’s IT infrastructure, systems, networks, and business applications to ensure stable, secure, and efficient daily operations. This role provides advanced technical support, handles complex IT issues, supports ERP systems and business applications, assists in IT projects, and contributes to software development, integrations, automation, and digital transformation initiatives across the company. <br>MAIN DUTIES AND RESPONSIBILITIES <br>• Support the IT Manager in managing, monitoring, and maintaining the company’s IT infrastructure, networks, computers, printers, software, and communication systems• Provide advanced technical support to employees and resolve complex hardware, software, network, ERP, and system issues• Administer user accounts, access rights, permissions, emails, devices, and IT assets according to company policies and IT Manager instructions• Support the implementation of data security process, backups, disaster recovery procedures, cybersecurity practices.• Monitor system performance, identify technical risks or weaknesses, and report recommendations to the IT Manager• Manage daily support and troubleshooting for ERP systems, especially Odoo, including user support, issue follow-up, reporting, customization requests, and coordination with vendors or developers when needed• Assist in IT projects such as system upgrades, software implementation, infrastructure improvements, migrations, integrations, and new technology rollouts• Develop, test, maintain, and improve internal software applications, scripts, tools, reports, and automation solutions to support business needs• Support integrations between software systems, websites, APIs, ERP, and third-party business applications• Coordinate with departments to understand technical needs and provide practical IT solutions in alignment with the IT Manager• Maintain proper IT documentation, system inventories, user guides, procedures, issue logs, and technical reports• Implement software updates, security patches, antivirus management, system upgrades, and firewall/VPN changes as assigned• Support network infrastructure including routers, switches, firewalls, VPN, Wi-Fi, IP phones, CCTV-related network systems, and branch connectivity• Assist the IT manager in Training and guiding employees on IT systems, cybersecurity awareness, ERP usage, and internal IT procedures• Assist in applying IT policies, procedures, access control rules, and best practices to improve efficiency and security• Support and guide junior IT staff or new joiners when needed and ensure assigned IT tasks are completed properly and on time• Prepare regular updates and technical reports for the IT Manager regarding issues, projects, system status, and completed tasks <br>REGULATORY REQUIREMENTS, EDUCATION, EXPERIENCE, AND SKILLS <br>• Bachelor’s degree in Information Technology, Computer Science, Software Engineering, or a related field• 4–6 years of proven experience as an IT Specialist, Senior IT Support, IT Administrator, Systems Administrator, or similar role• Strong knowledge of Windows and Linux operating systems, servers, networking, and IT infrastructure• Good experience in ERP systems; Odoo experience is preferred• Good knowledge of software development, scripting, databases, APIs, reporting tools, and system integrations• Experience with Microsoft Office Suite, Microsoft 365, email systems, cloud services, and business applications• Strong knowledge of cybersecurity practices, firewalls, antivirus systems, backups, access control, and disaster recovery procedures• Experience in network management including LAN/WAN, VPN, VLANs, routers, switches, wireless networks, and IP systems• Excellent troubleshooting, analytical, and problem-solving skills• Ability to manage multiple tasks, follow priorities, work independently, and perform under pressure• Strong communication, teamwork, and coordination skills• Ability to document systems, train users, and explain technical information clearly•

Working Hours/Days <br>Monday to Friday from 8:00am till 5:00 pm <br>Saturday from 8:00 am till 1:00pm <br> <br>JOB SUMMARY: <br>Responsible for managing the recruitment cycle to attract, screen, interview, and hire qualified candidates according to company needs, while coordinating closely with the HR Manager and department heads. <br>MAIN DUTIES AND RESPONSIBILITIES: <br>• Coordinate with the HR Admin Manager to understand hiring needs and job requirements. <br>• Prepare and update job descriptions when needed. (old or new positions) <br>• Post vacancies on suitable recruitment channels and source candidates through job portals, LinkedIn, referrals, and databases. <br>• Screen CVs and shortlist suitable candidates. <br>• Conduct phone screenings and first interviews. <br>• Schedule second interviews with the CEO, HR Manager and/or department heads when applicable. <br>• Collect interview feedback and share recruitment recommendations with the HR Manager. <br>• Follow up with candidates throughout the recruitment process. <br>• Prepare job offers after needed approvals and explain offer details to selected candidates. <br>• Maintain recruitment trackers, candidate database, and hiring reports. <br>• Build a talent pool for current and future vacancies. <br>• Coordinate onboarding requirements such as joining date and required documents. <br>• Ensure recruitment activities follow company policies and labor law requirements <br>• Conduct HR orientation in the first joining date and prepare an orientation onboarding plan for the new joiner and communicate it to the related department. <br>• Follow up on the onboarding plan for the new joiner (implementation). Follow up on performance, evaluation of the new joiner weekly, monthly and after probation period. <br>• Support the HR Manager in recruitment-related tasks and HR projects when needed. <br>REQUIREMENTS AND SKILLS: <br>• Bachelor’s degree in Human Resources, Business Administration, or related field. <br>• Minimum 5 years of experience in recruitment or talent acquisition. <br>• Good knowledge of recruitment processes and interview techniques. <br>• Strong communication, interpersonal, and follow-up skills. <br>• Ability to manage several vacancies at the same time. <br>• Proficiency in Microsoft Office and recruitment platforms. <br>• Fluency in Arabic and English; French is an advantage. <br> <br> <br> <br>General Acknowledgement <br>This Job Description is not intended to be all inclusive. Employee may perform other related duties and tasks as required to meet the developing needs and expectations of Tech Store. In addition to adherence to this Job Description, Employee must at all times comply with Tech Store’s Internal Rules and Regulations as well as the Department’s rules Date

<b>MAIN DUTIES AND RESPONSIBILITIES: </b><br> Coordinate with the HR Admin Manager to understand hiring needs and job requirements. <br> Prepare and update job descriptions when needed. (old or new positions) <br> Post vacancies on suitable recruitment channels and source candidates through job portals, LinkedIn, referrals, and databases. <br> Screen CVs and shortlist suitable candidates. <br> Conduct phone screenings and first interviews. <br> Schedule second interviews with the CEO, HR Manager and/or department heads when applicable. <br> Collect interview feedback and share recruitment recommendations with the HR Manager. <br> Follow up with candidates throughout the recruitment process. <br> Prepare job offers after needed approvals and explain offer details to selected candidates. <br> Maintain recruitment trackers, candidate database, and hiring reports. <br> Build a talent pool for current and future vacancies. <br> Coordinate onboarding requirements such as joining date and required documents. <br> Ensure recruitment activities follow company policies and labor law requirements <br> Conduct HR orientation in the first joining date and prepare an orientation onboarding plan for the new joiner and communicate it to the related department. <br> Follow up on the onboarding plan for the new joiner (implementation). Follow up on performance, evaluation of the new joiner weekly, monthly and after probation period. <br> Support the HR Manager in recruitment-related tasks and HR projects when needed.<p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Human Resources, Business Administration, or related field. <br> Minimum 5 years of experience in recruitment or talent acquisition. <br> Good knowledge of recruitment processes and interview techniques. <br> Strong communication, interpersonal, and follow-up skills. <br> Ability to manage several vacancies at the same time. <br> Proficiency in Microsoft Office and recruitment platforms. <br> Fluency in Arabic and English; French is an advantage.</p>

<p>Support the IT Manager in managing, monitoring, and maintaining the company s IT infrastructure, networks, computers, printers, software, and communication systems</p><p>Provide advanced technical support to employees and resolve complex hardware, software, network, ERP, and system issues</p><p>Administer user accounts, access rights, permissions, emails, devices, and IT assets according to company policies and IT Manager instructions</p><p>Support the implementation of data security process, backups, disaster recovery procedures, cybersecurity practices.</p><p>Monitor system performance, identify technical risks or weaknesses, and report recommendations to the IT Manager</p><p>Manage daily support and troubleshooting for ERP systems, especially Odoo, including user support, issue follow-up, reporting, customization requests, and coordination with vendors or developers when needed</p><p>Assist in IT projects such as system upgrades, software implementation, infrastructure improvements, migrations, integrations, and new technology rollouts</p><p>Develop, test, maintain, and improve internal software applications, scripts, tools, reports, and automation solutions to support business needs</p><p>Support integrations between software systems, websites, APIs, ERP, and third-party business applications</p><p>Coordinate with departments to understand technical needs and provide practical IT solutions in alignment with the IT Manager</p><p>Maintain proper IT documentation, system inventories, user guides, procedures, issue logs, and technical reports</p><p>Implement software updates, security patches, antivirus management, system upgrades, and firewall/VPN changes as assigned</p><p>Support network infrastructure including routers, switches, firewalls, VPN, Wi-Fi, IP phones, CCTV-related network systems, and branch connectivity</p><p>Assist the IT manager in Training and guiding employees on IT systems, cybersecurity awareness, ERP usage, and internal IT procedures</p><p>Assist in applying IT policies, procedures, access control rules, and best practices to improve efficiency and security</p><p>Support and guide junior IT staff or new joiners when needed and ensure assigned IT tasks are completed properly and on time</p><p>Prepare regular updates and technical reports for the IT Manager regarding issues, projects, system status, and completed tasks</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Information Technology, Computer Science, Software Engineering, or a related field</p><p>4 6 years of proven experience as an IT Specialist, Senior IT Support, IT Administrator, Systems Administrator, or similar role</p><p>Strong knowledge of Windows and Linux operating systems, servers, networking, and IT infrastructure</p><p>Good experience in ERP systems; Odoo experience is preferred</p><p>Good knowledge of software development, scripting, databases, APIs, reporting tools, and system integrations</p><p>Experience with Microsoft Office Suite, Microsoft 365, email systems, cloud services, and business applications</p><p>Strong knowledge of cybersecurity practices, firewalls, antivirus systems, backups, access control, and disaster recovery procedures</p><p>Experience in network management including LAN/WAN, VPN, VLANs, routers, switches, wireless networks, and IP systems</p><p>Excellent troubleshooting, analytical, and problem-solving skills</p><p>Ability to manage multiple tasks, follow priorities, work independently, and perform under pressure</p><p>Strong communication, teamwork, and coordination skills</p><p>Ability to document systems, train users, and explain technical information clearly</p><p>Ability to support management decisions and work under the direction of the IT Manager</p><p>Fluency in Arabic and English; French is an advantage</p>

<b>Key Responsibilities </b><br> Identify and approach potential customers to promote the company's products and services. <br> Assist in generating new sales leads and developing business opportunities. <br> Build and maintain strong relationships with existing and prospective customers. <br> Understand customer needs and recommend suitable products or services. <br> Prepare sales quotations, proposals, and and other relevant documentation. <br> Follow up with customers regarding inquiries, offers, and orders. <br> Support the sales team in achieving monthly and annual sales targets. <br> Maintain accurate customer records and update sales activities in the company's system. <br> Coordinate with other departments to ensure customer satisfaction and timely order processing. <br> Monitor market trends and competitors' activities. <br> Participate in sales meetings, training sessions, and promotional activities. <br><p><strong>Desired Candidate Profile</strong></p>Education Requirements <br> Bachelor's degree in Business Administration, Marketing, Sales, or a related field is preferred. <br> A high school diploma or technical degree may be accepted depending on the company's requirements. <br>Experience <br> 0 2 years of experience in sales, customer service, or a related field. <br> Fresh graduates are encouraged to apply. <br> Previous experience in retail, customer-facing roles, or sales internships is an advantage.

• Source, evaluate, and negotiate with suppliers to secure high-quality products at competitive prices. <br>• Prepare purchase orders (POs), follow up on approvals, and ensure timely order placement. <br>• Monitor supplier performance and maintain professional relationships. <br>2. Stock Monitoring & Control <br>• Follow up with the warehouse manager on minimum and maximum stock levels for all items to avoid shortages or overstock. <br>• Coordinate with the sales manager to forecast stock requirements based on sales trends. <br>• Alert relevant departments about critical stock levels and recommend replenishment. <br>• Bachelor’s degree in Electrical Engineering, Business administration, Supply chain, or a related technical field (mandatory). <br>• Minimum 2–4 years of experience in procurement, preferably in the technology sectors. <br>• Strong understanding of technical terminology. <br>• Experience with ERP procurement modules (Odoo preferred)

<p>Responsible for supporting the IT Manager in managing, maintaining, and improving the company s IT infrastructure, systems, networks, and business applications to ensure stable, secure, and efficient daily operations. This role provides advanced technical support, handles complex IT issues, supports ERP systems and business applications, assists in IT projects, and contributes to software development, integrations, automation, and digital transformation initiatives across the company.</p><p>MAIN DUTIES AND RESPONSIBILITIES</p><ul><li>Support the IT Manager in managing, monitoring, and maintaining the company s IT infrastructure, networks, computers, printers, software, and communication systems</li><li>Provide advanced technical support to employees and resolve complex hardware, software, network, ERP, and system issues</li><li>Administer user accounts, access rights, permissions, emails, devices, and IT assets according to company policies and IT Manager instructions</li><li>Support the implementation of data security process, backups, disaster recovery procedures, cybersecurity practices.</li><li>Monitor system performance, identify technical risks or weaknesses, and report recommendations to the IT Manager</li><li>Manage daily support and troubleshooting for ERP systems, especially Odoo, including user support, issue follow-up, reporting, customization requests, and coordination with vendors or developers when needed</li><li>Assist in IT projects such as system upgrades, software implementation, infrastructure improvements, migrations, integrations, and new technology rollouts</li><li>Develop, test, maintain, and improve internal software applications, scripts, tools, reports, and automation solutions to support business needs</li><li>Support integrations between software systems, websites, APIs, ERP, and third-party business applications</li><li>Coordinate with departments to understand technical needs and provide practical IT solutions in alignment with the IT Manager</li><li>Maintain proper IT documentation, system inventories, user guides, procedures, issue logs, and technical reports</li><li>Implement software updates, security patches, antivirus management, system upgrades, and firewall/VPN changes as assigned</li><li>Support network infrastructure including routers, switches, firewalls, VPN, Wi-Fi, IP phones, CCTV-related network systems, and branch connectivity</li><li>Assist the IT manager in Training and guiding employees on IT systems, cybersecurity awareness, ERP usage, and internal IT procedures</li><li>Assist in applying IT policies, procedures, access control rules, and best practices to improve efficiency and security</li><li>Support and guide junior IT staff or new joiners when needed and ensure assigned IT tasks are completed properly and on time</li><li>Prepare regular updates and technical reports for the IT Manager regarding issues, projects, system status, and completed tasks</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Information Technology, Computer Science, Software Engineering, or a related field</p><p>4 6 years of proven experience as an IT Specialist, Senior IT Support, IT Administrator, Systems Administrator, or similar role</p><p>Strong knowledge of Windows and Linux operating systems, servers, networking, and IT infrastructure</p><p>Good experience in ERP systems; Odoo experience is preferred</p><p>Good knowledge of software development, scripting, databases, APIs, reporting tools, and system integrations</p><p>Experience with Microsoft Office Suite, Microsoft 365, email systems, cloud services, and business applications</p><p>Strong knowledge of cybersecurity practices, firewalls, antivirus systems, backups, access control, and disaster recovery procedures</p><p>Experience in network management including LAN/WAN, VPN, VLANs, routers, switches, wireless networks, and IP systems</p><p>Excellent troubleshooting, analytical, and problem-solving skills</p><p>Ability to manage multiple tasks, follow priorities, work independently, and perform under pressure</p><p>Strong communication, teamwork, and coordination skills</p><p>Ability to document systems, train users, and explain technical information clearly</p>

<div><br>JOB SUMMARY: <br> <br>The IT Manager is responsible for overseeing the company s information technology infrastructure, systems, and processes. This role involves ensuring data security, maintaining networks and servers, and supporting business operations through technology solutions. The IT Manager develops and implements IT policies, strategies, and projects aligned with the organization s goals. They also troubleshoot system issues, coordinate with vendors, and ensure compliance with industry standards and best practices <br> <br>MAIN DUTIES AND RESPONSIBILITIES: <br> Develop and implement IT strategies, policies, and procedures to support business objectives <br> Manage IT infrastructure, networks, servers, and software systems to ensure smooth operations <br> Oversee IT support services, troubleshooting, and problem resolution for staff and departments <br> Ensure data security, backup procedures, and compliance with cybersecurity standards <br> Manage IT projects, upgrades, and system integrations from planning to execution <br> Supervise IT team members, providing guidance, training, and performance management <br> Evaluate and recommend new technologies, software, and tools to improve efficiency <br> Maintain documentation of IT systems, processes, and incidents <br> Collaborate with management to align IT initiatives with business goals <br> Provide technical support and training for employees <br> Monitor IT budgets and optimize costs <br> </div><p><strong>Desired Candidate Profile</strong></p><div>REGULATORY REQUIREMENTS (Education and Experience) and SKILLS: <br> Bachelor s degree in Information Technology, Computer Science, or related field <br> Minimum of 8 years of experience in IT management or a similar role including 2 years in a managerial role. <br> Strong knowledge of network administration, system security, and IT infrastructure <br> Experience with ERP systems, cloud solutions, and IT support management <br> Proven leadership, problem-solving, and project management skills <br> Excellent communication and interpersonal skills <br> Fluency in Arabic and English;</div>

<p>A large Food Manufacturing Company in Tripoli is seeking for an HR Officer. This is an on-site position based in Tripoli. <br>Candidates from nearby areas and Jbeil are encouraged to apply. <br> <br>The HR Officer provides comprehensive administrative and operational support to the HR department, directly assisting the HR Manager. The HR Officer will manage the day-to-day HR administration, handle part of the recruitment and onboarding, maintain accurate employee records, and provide back-up when needed in time and attendance tracking.</p><p><strong>Desired Candidate Profile</strong></p><h4><b>Requirements:</b></h4><ul><li>- Holder of a Bachelor Degree in Human Resources </li><li>- 3-5 of experience in a similar role </li><li>- Strong organizational skills with high attention to detail. </li><li>- Exceptional interpersonal and communication skills. </li><li>- Strict adherence to confidentiality and data privacy principles. </li><li>- Ability to multitask and adapt to changing daily priorities. </li></ul>

Main Duties and Responsibilities <br>• Receive and register customer service requests, complaints, warranty claims, and repair requests. <br>• Communicate with customers to understand their issues and collect all required product and purchase information. <br>• Coordinate product inspections, repairs, maintenance visits, and installations with service center technicians. <br>• Follow up on each service request from receipt until completion and customer confirmation. <br>• Provide customers with clear updates regarding inspection results, repair status, expected completion dates, costs, and warranty coverage. <br>• Verify warranty eligibility based on invoices, serial numbers, warranty conditions, and company policies. <br>• Prepare service reports, quotations, job cards, delivery notes, and other after-sales documentation. <br>• Maintain accurate records of customer cases, repair history, complaints, and completed services in the company system. <br>• Coordinate with the warehouse and procurement teams regarding spare parts, replacement products, and required tools. <br>• Coordinate with the sales team when customer cases require commercial follow-up or additional product support. <br>• Arrange the receipt and return of customer products and ensure proper documentation and handover. <br>• Follow up with customers after service completion to confirm satisfaction and proper product operation. <br>• Escalate delayed, repeated, or unresolved technical issues to the Service Center Manager. <br>• Prepare periodic reports on open cases, response time, resolution time, recurring issues, and customer satisfaction. <br>• Support continuous improvement initiatives to enhance after-sales service quality, efficiency, and customer experience. <br>• Ensure compliance with company procedures, warranty policies, and customer service standards. <br>Regulatory Requirements — Education and Experience <br>• Diploma or bachelor’s degree in Business Administration, Customer Service, Electronics, , or a related field. <br>• Minimum of 2–3 years of experience in after-sales support, customer service, technical coordination, or a similar role. <br>• Previous experience with inverters, batteries, electronics, security systems, or technical products is preferred. <br>• Basic understanding of technical troubleshooting, repair processes, and warranty procedures. <br>• Experience using ERP, CRM, ticketing, or service-management systems is preferred

<p>The Senior IT Specialist will be responsible for the overall management and maintenance of the company's IT infrastructure. This includes ensuring the smooth operation of all systems, providing technical support to users, and implementing new technologies to improve efficiency. Key responsibilities will involve managing servers, networks, and software applications, as well as ensuring the security of the company's data. The role requires a proactive approach to problem-solving and a commitment to maintaining high standards of IT service delivery.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Information Technology, Computer Science, Software Engineering, or a related field</li><li>4-6 years of proven experience as an IT Specialist, Senior IT Support, IT Administrator, Systems Administrator, or similar role</li><li>Strong knowledge of Windows and Linux operating systems, servers, networking, and IT infrastructure</li><li>Good experience in ERP systems; Odoo experience is preferred</li><li>Good knowledge of software development, scripting, databases, APIs, reporting tools, and system integrations</li><li>Experience with Microsoft Office Suite, Microsoft 365, email systems, cloud services, and business applications</li><li>Strong knowledge of cybersecurity practices, firewalls, antivirus systems, backups, access control, and disaster recovery procedures</li><li>Experience in network management including LAN/WAN, VPN, VLANs, routers, switches, wireless networks, and IP systems</li><li>Excellent troubleshooting, analytical, and problem-solving skills</li><li>Ability to manage multiple tasks, follow priorities, work independently, and perform under pressure</li><li>Ability to document systems, train users, and explain technical information clearly</li><li>Ability to support management decisions and work under the direction of the IT Manager</li></ul>

<p>We are seeking an experienced and customer-oriented Floor Manager to oversee the daily floor operations of our restaurant in Tripoli. The ideal candidate should have previous experience in the restaurant or hospitality industry, strong leadership skills, and the ability to supervise service staff, ensure excellent customer service, and maintain smooth and efficient restaurant operations.</p><h4><b><br></b></h4><h4><b>Responsibilities</b></h4><ul><li>Supervise daily restaurant floor operations and ensure smooth service delivery.</li><li>Manage, train, and supervise waiters, hosts, and other front-of-house staff.</li><li>Organize staff schedules, shifts, breaks, and floor assignments according to operational needs.</li><li>Ensure high standards of customer service, hospitality, and guest satisfaction.</li><li>Welcome guests, handle customer complaints, and resolve service-related issues professionally.</li><li>Coordinate with the kitchen team to ensure timely order preparation and service.</li><li>Monitor staff performance, attendance, punctuality, and compliance with restaurant policies.</li><li>Ensure the dining area is clean, organized, and properly prepared before, during, and after service.</li><li>Oversee table allocation, reservations, guest flow, and waiting times.</li><li>Monitor service quality and ensure compliance with hygiene, health, and safety standards.</li><li>Coordinate with the kitchen and purchasing teams regarding stock availability and operational requirements.</li><li>Monitor the proper use and handling of restaurant equipment, utensils, and supplies.</li><li>Assist management in controlling operational costs, minimizing waste, and improving service efficiency.</li><li>Prepare daily operational reports and report incidents or customer feedback to management.</li><li>Support promotional activities and special events when required.</li></ul><h4>Requirements</h4><ul><li>Minimum 3 years of experience in restaurant or hospitality operations, preferably in a similar supervisory or managerial role.</li><li>Previous experience in the F&amp;B industry is required.</li><li>Strong leadership, team management, and problem-solving skills.</li><li>Excellent communication and customer service skills.</li><li>Ability to work under pressure in a fast-paced restaurant environment.</li><li>Good knowledge of restaurant service standards, hygiene, and food safety practices.</li><li>Flexibility to work shifts, weekends, and holidays as required.</li><li>Fluency in Arabic; knowledge of English is an advantage.</li><li>Strong organizational skills and attention to detail.</li></ul>

<p><b>MAIN DUTIES AND RESPONSIBILITIES: </b></p><br> <br><p>Develop and implement sales strategies aligned with company objectives and market trends </p><p>Lead, mentor, and motivate the sales team to achieve and exceed targets </p><br> <p>Manage and expand relationships with key clients, ensuring customer satisfaction and long-term partnerships </p><p>Identify new sales opportunities, market segments, and distribution channels </p><p>Prepare and deliver sales forecasts, budgets, and performance reports to management </p><p>Monitor KPIs, pipeline performance, and conversion rates, providing actionable insights for improvement </p><p>Check daily sales report, follow up with related sales consultant and provide any support needed for deal closure. </p><p>Collaborate with marketing and business development manager to align sales initiatives with campaigns and growth plans </p><p>Oversee contract negotiations, pricing strategies, and closing of deals to maximize profitability </p><p>Ensure CRM (e.g., Odoo) is updated with accurate client and sales data for effective tracking and reporting </p><p>Conduct regular sales meetings to review progress, discuss challenges, and share best practices. </p><p>Build and maintain strong relationships with key clients and business partners </p><p>Coordinate with the stock team for product availability </p><p>Represent the company in client meetings, industry events, and exhibitions to promote brand visibility </p><br> <br> <br>REGULATORY REQUIREMENTS (Education and Experience) and SKILLS: <p></p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Business Administration, Sales, Marketing, or a related field (MBA is a plus) </p><p>Minimum of 7 10 years of experience in sales management, with a proven record of achieving revenue goals </p><p>Strong leadership skills with experience managing and developing sales teams </p><p>Excellent negotiation, communication, and interpersonal skills </p><p>Proficiency in CRM and ERP systems (Odoo is a plus), and Microsoft Office Suite </p><p>Strong analytical skills with the ability to interpret sales data and market trends </p><p>Ability to drive cross-functional collaboration and influence stakeholders </p><p>Results-oriented, proactive, and customer-focused mindset </p><p>Fluency in English; Arabic or French is an asset</p>

<p>Working Hours/Days <br>Monday to Friday from 8:00am till 5:00 pm <br>Saturday from 8:00 am till 1:00pm <br> <br><b>JOB SUMMARY: <br></b>Responsible for managing the recruitment cycle to attract, screen, interview, and hire qualified candidates according to company needs, while coordinating closely with the HR Manager and department heads. <br>MAIN DUTIES AND RESPONSIBILITIES: <br> Coordinate with the HR Admin Manager to understand hiring needs and job requirements. <br> Prepare and update job descriptions when needed. (old or new positions) <br> Post vacancies on suitable recruitment channels and source candidates through job portals, LinkedIn, referrals, and databases. <br> Screen CVs and shortlist suitable candidates. <br> Conduct phone screenings and first interviews. <br> Schedule second interviews with the CEO, HR Manager and/or department heads when applicable. <br> Collect interview feedback and share recruitment recommendations with the HR Manager. <br> Follow up with candidates throughout the recruitment process. <br> Prepare job offers after needed approvals and explain offer details to selected candidates. <br> Maintain recruitment trackers, candidate database, and hiring reports. <br> Build a talent pool for current and future vacancies. <br> Coordinate onboarding requirements such as joining date and required documents. <br> Ensure recruitment activities follow company policies and labor law requirements <br> Conduct HR orientation in the first joining date and prepare an orientation onboarding plan for the new joiner and communicate it to the related department. <br> Follow up on the onboarding plan for the new joiner (implementation). Follow up on performance, evaluation of the new joiner weekly, monthly and after probation period. <br> Support the HR Manager in recruitment-related tasks and HR projects when needed.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Human Resources, Business Administration, or related field. <br> Minimum 5 years of experience in recruitment or talent acquisition. <br> Good knowledge of recruitment processes and interview techniques. <br> Strong communication, interpersonal, and follow-up skills. <br> Ability to manage several vacancies at the same time. <br> Proficiency in Microsoft Office and recruitment platforms. <br> Fluency in Arabic and English; French is an advantage.</p>

<p>Source, evaluate, and negotiate with suppliers to secure high-quality products at competitive prices. Prepare purchase orders (POs), follow up on approvals, and ensure timely order placement. Monitor supplier performance and maintain professional relationships. 2. Stock Monitoring &amp; Control Follow up with the warehouse manager on minimum and maximum stock levels for all items to avoid shortages or overstock. Coordinate with the sales manager to forecast stock requirements based on sales trends. Alert relevant departments about critical stock levels and recommend replenishment.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Electrical Engineering, Business administration, Supply chain, or a related technical field (mandatory). Minimum 2 4 years of experience in procurement, preferably in the technology sectors. Strong understanding of technical terminology. Experience with ERP procurement modules (Odoo preferred).</p>

MAIN DUTIES AND RESPONSIBILITIES: <br>• Conduct regular quality inspections on sites, projects, installations, and technical works to <br>ensure compliance with approved standards and specifications. <br>• Monitor installation activities and verify that work is executed according to drawings, technical <br>requirements, and company procedures. <br>• Perform site visits to check workmanship, materials, safety practices, and overall project <br>quality. <br>• Review project documents, technical drawings, BOQs, specifications, and inspection <br>requirements. <br>• Prepare quality inspection reports, site observation reports, and non-conformance reports when <br>required. <br>• Identify quality issues, document findings, and follow up with responsible teams to implement <br>corrective actions. <br>• Coordinate with project managers, engineers, technicians, suppliers, and subcontractors to <br>resolve quality-related issues. <br>• Verify incoming materials, equipment, and products according to specifications before <br>installation or use. <br>• Perform random checks on completed works, installations, and delivered projects before final <br>handover. <br>• Ensure that corrective and preventive actions (CAPA) are properly implemented and closed. <br>• Maintain quality records, inspection checklists, reports, and project documentation. <br>• Assist in developing and improving quality control procedures, checklists, and internal <br>standards. <br>• Support engineering and operations teams in improving installation methods and reducing <br>repeated issues. <br>• Follow up on customer complaints related to technical quality and coordinate solutions with <br>responsible departments. <br>• Conduct audits on operational processes, warehouses, installations, and service activities when <br>required. <br>• Ensure compliance with company policies, safety procedures, and technical standards. <br>• Support project teams during testing, commissioning, and handover stages. <br>• Coordinate with suppliers and manufacturers regarding technical quality issues and product <br>concerns. <br>• Assist in preparing quality presentations, reports, and improvement recommendations for <br>management. <br>• Monitor field teams' performance and provide feedback regarding quality standards. <br>• Perform any additional quality-related tasks assigned by management. <br>REGULATORY REQUIREMENTS, EDUCATION, EXPERIENCE, AND SKILLS: <br>• Bachelor’s degree in Engineering (Electrical, Mechanical, Civil, Industrial) or related technical <br>field. <br>• Minimum 2–3 years of experience in Quality Control, Site Engineering, Project Coordination, <br>or Technical Inspection. <br>• Previous experience working in an engineering company, construction company, contracting <br>company, or technical projects is highly preferred. <br>• Experience with site inspections, installation supervision, and project documentation is an <br>advantage. <br>• Good understanding of technical drawings, specifications, BOQs, and project requirements. <br>• Knowledge of quality standards, inspection procedures, and reporting methods. <br>• Strong attention to detail and ability to identify technical issues. <br>• Good problem-solving and analytical skills. <br>• Ability to prepare professional reports and documentation. <br>• Strong communication skills with engineers, technicians, suppliers, and contractors. <br>• Ability to work on-site and coordinate with multiple teams. <br>• Good knowledge of Microsoft Office applications (Excel, Word, PowerPoint). <br>• Familiarity with ERP, project management, ticketing, or documentation systems is an <br>advantage. <br>• Fluency in Arabic and English; French is an advantage. <br>• Ability to work under pressure and manage multiple projects simultaneously