Store manager Jobs in Lebanon

<p>We're Hiring | Branch Manager</p><p>Currently hiring a Branch Manager for one of our clients in the furniture industry.</p><p>We're looking for an experienced leader to oversee branch operations, lead a high-performing team, drive sales growth, and ensure an exceptional client experience.</p><p><strong>Desired Candidate Profile</strong></p><p>Requirements:</p><ul><li>Experience managing showroom operations and overall branch performance</li><li>Strong track record of driving sales growth, profitability, and achieving branch targets</li><li>Background in furniture or showroom retail is preferred</li></ul>

SCOPE OF THE JOB: <br> <br>The Manager In Training (MIT) is responsible for serving customers on the floor and for providing <br>support to the Store Manager in the effective running of the Store, in order to ensure the highest <br>standards of customer service are achieved and maintained. He/ she is also responsible for undergoing <br>intensive Soft & Technical skills trainings such as POS, Receiving area, Customer Service, <br>Communication skills, Time Management, Leadership etc… <br> <br>KEY RESPONSIBILITIES: <br> <br>- Ensure that customers are served in a timely manner and assist them in their purchase decisions <br>by offering expert advices in compliance with quality and customer service standards. <br>- Assign routine and non-routine tasks to Sales Representatives, Cashiers & Backdoor Agents, in <br>order to ensure that activities are carried out in the most efficient manner. <br>- Assist in the preparation of the staff schedule in order to ensure that the Store manpower is <br>effectively matched to the Stores operational requirements in a cost effective manner. <br>- Report occurring operational issues and handle customer complaints in a timely manner, <br>suggest solutions or escalate them as appropriate in order to ensure operational effectiveness <br>and customer satisfaction. <br>- Assist the Store Manager in the ongoing evaluation process of sales team (Performance <br>Management System, Probation Period reviews, etc…) in coordination with the HR & OD Dpt. <br>- Maintain an accurate stock rotation process (To/From Stores & Warehouse), ensuring that all <br>items are being offered on time. <br>- Assist the Store Manager in handling the maintenance of inventories and placement of product <br>orders to ensure effective stock management and availability of products. <br>- Liaise with the Store Managers on the opening process in order to ensure that all set procedures <br>regarding petty cash, reporting, systems, etc. are respected. <br>- Support the Store Managers in providing the team with the necessary support in terms of <br>training and development in order to optimize sales results. <br>- Assist the Store Manager in the preparation of the required reports in a timely & organized <br>manner, & ensure that all related records are documented. <br>- Perform other duties that are aligned & related to the job scope. <br> <br>JOB REQUIREMENTS: <br> <br>- Education: Bachelor Degree in Business Administration, or any related field. <br>- Experience: 2- 3 years of experience in sales; Retail experience is a plus. <br>- Linguistic Skills: Advanced in English & Arabic, French is a plus. <br>- Computer Skills: Proficiency in Ms. Office; POS knowledge is a plus

Summary of responsibilities: <br> <br>A Sales associate is responsible for providing outstanding customer service while working towards achieving individual and store targets. <br> <br>Duties and Responsibilities: <br>• Ensure high customer service by greeting, assisting, and applying the company’s standards. <br>• Increase the store’s sales by suggesting alternatives, following up on customers’ requests, and performing up-selling and cross-selling techniques. <br>• Maintain solid product knowledge and follow the latest trends to provide confident and relevant customer advice. <br>• Communicate to the customers the information on special offers/Sales promotion events. <br>• Handle customers’ complaints professionally and escalate any service issues to the store manager/Assistant Store Manager for suitable resolution. <br>• Assist in floor moves, merchandising, display maintenance, floor stocks, and efficient process of items. <br>• Arrange and replenish the shop shelves regularly and ensure that the shop floor and shelves are kept clean and tidy at all times in alignment with the brand’s image and store manager’s guidelines. <br>• Participate in year-end inventory and cycle counts. <br>• Handle cash register operations and complete sales transactions. <br>• Maintain personal grooming as per the company’s standards to represent a positive image. <br>• Adhere to all company policies and procedures. <br> <br> <br>Full time Schedule (9 hours/day - 6days/week)

Summary of responsibilities: <br> <br>A Sales associate is responsible for providing outstanding customer service while working towards achieving individual and store targets. <br> <br>Duties and Responsibilities: <br>• Ensure high customer service by greeting, assisting, and applying the company’s standards. <br>• Increase the store’s sales by suggesting alternatives, following up on customers’ requests, and performing up-selling and cross-selling techniques. <br>• Maintain solid product knowledge and follow the latest trends to provide confident and relevant customer advice. <br>• Communicate to the customers the information on special offers/Sales promotion events. <br>• Handle customers’ complaints professionally and escalate any service issues to the store manager/Assistant Store Manager for suitable resolution. <br>• Assist in floor moves, merchandising, display maintenance, floor stocks, and efficient process of items. <br>• Arrange and replenish the shop shelves regularly and ensure that the shop floor and shelves are kept clean and tidy at all times in alignment with the brand’s image and store manager’s guidelines. <br>• Participate in year-end inventory and cycle counts. <br>• Handle cash register operations and complete sales transactions. <br>• Maintain personal grooming as per the company’s standards to represent a positive image. <br>• Adhere to all company policies and procedures. <br> <br> <br>Full time Schedule (9 hours/day - 6days/week)

<p>A Sales associate is responsible for providing outstanding customer service while working towards achieving individual and store targets.</p><p>Duties and Responsibilities:</p><ul><li>Ensure high customer service by greeting, assisting, and applying the company s standards.</li><li>Increase the store s sales by suggesting alternatives, following up on customers requests, and performing up-selling and cross-selling techniques.</li><li>Maintain solid product knowledge and follow the latest trends to provide confident and relevant customer advice.</li><li>Communicate to the customers the information on special offers/Sales promotion events.</li><li>Handle customers complaints professionally and escalate any service issues to the store manager/Assistant Store Manager for suitable resolution.</li><li>Assist in floor moves, merchandising, display maintenance, floor stocks, and efficient process of items.</li><li>Arrange and replenish the shop shelves regularly and ensure that the shop floor and shelves are kept clean and tidy at all times in alignment with the brand s image and store manager s guidelines.</li><li>Participate in year-end inventory and cycle counts.</li><li>Handle cash register operations and complete sales transactions.</li><li>Maintain personal grooming as per the company s standards to represent a positive image.</li><li>Adhere to all company policies and procedures.</li></ul><p>Full time Schedule (9 hours/day - 6days/week)</p>

<p>Trains store staff by reviewing and updating product orientation and sales training materials, and by assessing staff performance and learning needs with the Store Manager.<br><br>Develops and implements new service training programs and delivers training sessions.<br><br>Ensures that sales representatives provide exceptional customer service by assisting with product selection, purchases, returns, and resolving disputes.<br><br>Processes sales transactions when needed.<br><br>Produces and maintains merchandise displays in windows, showcases, and on the sales floor.<br><br>Attracts customers by creating display concepts, following schedules, and assembling display materials.<br><br>Ensures the store is clean, well-organized, and properly merchandised at all times.<br><br>Ensures compliance with all store policies, procedures, and controls.<br><br>Coordinates, plans, organizes, and delegates tasks among staff.<br><br>Maintains inventory by monitoring stock levels and anticipating customer demand.<br><br>Conducts regular audits of the store s physical and operational condition to ensure quality standards.<br><br>Handles daily banking tasks.<br><br>Troubleshoots daily closing and analyzes shift sales.<br><br>Prepares sales and customer relations reports by analyzing data and addressing customer feedback and complaints.<br><br>Monitors competition by visiting other stores and evaluating product style, quality, and pricing.<br><br>Supports the Store Manager with shift coverage when needed.<br><br>Acts as Store Manager in their absence and serves as key holder when required.<br><br>Handles and resolves customer complaints proactively.<br><br>Performs other duties as assigned.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>A Sales associate is responsible for providing outstanding customer service while working towards achieving individual and store targets.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Ensure high customer service by greeting, assisting, and applying the company s standards. </li><li>Increase the store s sales by suggesting alternatives, following up on customers requests, and performing up-selling and cross-selling techniques. </li><li>Maintain solid product knowledge and follow the latest trends to provide confident and relevant customer advice. </li><li>Communicate to the customers the information on special offers/Sales promotion events. </li><li>Handle customers complaints professionally and escalate any service issues to the store manager/Assistant Store Manager for suitable resolution.</li><li>Assist in floor moves, merchandising, display maintenance, floor stocks, and efficient process of items.</li><li>Arrange and replenish the shop shelves regularly and ensure that the shop floor and shelves are kept clean and tidy at all times in alignment with the brand s image and store manager s guidelines. </li><li>Participate in year-end inventory and cycle counts. </li><li>Handle cash register operations and complete sales transactions. </li><li>Maintain personal grooming as per the company s standards to represent a positive image.</li><li>Adhere to all company policies and procedures. </li></ul><p>Full time Schedule (9 hours/day - 6days/week)</p><p></p></section>

Summary of responsibilities: <br> <br>A cashier handles all customers’ payments (cash, credit cards, checks). He is responsible for his shift's proper and efficient operation, within company policy. <br> <br>Duties and Responsibilities: <br> <br>• Ensure a high level of customer service by greeting customers, assisting them, and applying the company’s customer service standards. <br>• Responsible for accurate recording of sales/items while on duty. <br>• Compute or re-compute bills, using the cash register to ensure the accuracy of the record. <br>• Make changes, process credit cards, and issue receipts or tickets to customers. <br>• Prepare a shift-change report after the shift following company guidelines. <br>• Follow company policy about excessive cash in the cash register and safe as directed by the Store Manager. <br>• Ensure the Store Manager is made aware of all sales, cash, or operating discrepancies. <br>• Work in a SAFE manner at all times and report all accidents immediately. <br>• Take over the responsibility of receiving and sending merchandise (deliveries) with accuracy. <br>• Ask for a “Rewards Card” and offer to enroll customers in the Loyalty program. <br>• Assist customers in updating their info using iPads in-store & encourage them to install GS App. <br>• Properly clean and maintain equipment in the cash register area. <br>• Maintain personal grooming per the company’s standards to represent a positive image. <br>• Adhere to all company policies and procedures. <br> <br>• Perform miscellaneous job-related duties as assigned. <br> <br>Skills and Qualifications <br> <br>• High School Degree <br>• A University Degree is a plus <br>• Previous experience is a must <br>• Customer service skills <br>• Fashion Enthusiasm <br>• High level of integrity & confidentiality <br>• Excellent Communication Skills <br>• High flexibility <br>• Result Oriented

<p>A leading Sweets Company located in Tripoli is looking for a qualified Operations Manager (Branch Manager) who will be managing its Tripoli Branch.<br>The Operations Manager oversees daily operations, drives sales growth, maintains high product quality, and ensures exceptional customer service. This role involves leading, training, and motivating the branch team to meet performance targets while upholding food safety and brand standards.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>- Holder of a related degree</li><li>- Minimum 7 years of experience in a similar role</li><li>- Strong managerial and leadership skills</li></ul>

<p>A leading Sweets Company located in Tripoli is looking for a qualified Operations Manager (Branch Manager) who will be managing its Tripoli Branch. The Operations Manager oversees daily operations, drives sales growth, maintains high product quality, and ensures exceptional customer service. This role involves leading, training, and motivating the branch team to meet performance targets while upholding food safety and brand standards.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Holder of a related degree</li><li>Minimum 7 years of experience in a similar role</li><li>Strong managerial and leadership skills</li></ul>

<p>A cashier handles all customers payments (cash, credit cards, checks). He is responsible for his shift's proper and efficient operation, within company policy.</p><p>Ensure a high level of customer service by greeting customers, assisting them, and applying the company s customer service standards.</p><p>Responsible for accurate recording of sales/items while on duty.</p><p>Compute or re-compute bills, using the cash register to ensure the accuracy of the record.</p><p>Make changes, process credit cards, and issue receipts or tickets to customers.</p><p>Prepare a shift-change report after the shift following company guidelines.</p><p>Follow company policy about excessive cash in the cash register and safe as directed by the Store Manager.</p><p>Ensure the Store Manager is made aware of all sales, cash, or operating discrepancies.</p><p>Work in a SAFE manner at all times and report all accidents immediately.</p><p>Take over the responsibility of receiving and sending merchandise (deliveries) with accuracy.</p><p>Ask for a Rewards Card and offer to enroll customers in the Loyalty program.</p><p>Assist customers in updating their info using iPads in-store &amp; encourage them to install GS App.</p><p>Properly clean and maintain equipment in the cash register area.</p><p>Maintain personal grooming per the company s standards to represent a positive image.</p><p>Adhere to all company policies and procedures.</p><p>Perform miscellaneous job-related duties as assigned.</p><p><strong>Desired Candidate Profile</strong></p><p>High School Degree</p><p>A University Degree is a plus</p><p>Previous experience is a must</p><p>Customer service skills</p><p>Fashion Enthusiasm</p><p>High level of integrity &amp; confidentiality</p><p>Excellent Communication Skills</p><p>High flexibility</p><p>Result Oriented</p>

<p>The Store Manager is responsible for every aspect of the day-to-day supervision of retail outlets, including sales, staff, stock and resources management. The Store Manager is responsible for ensuring their staff give great customer service as well as monitoring the financial performance of the store.</p><p>Completes store operational requirements by scheduling employees and following up on work results.</p><p>Maintains store staff job results by training, coaching and disciplining employees; planning, monitoring, and appraising job results.</p><p>Complete store administration and ensure compliance with policies and procedures.</p><p>Achieves financial objectives by preparing Daily targets; scheduling expenditures; analyzing variances; initiating corrective actions.</p><p>Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons to understand service requirements.</p><p>Ensures availability of merchandise and services by approving contracts; maintaining inventories.</p><p>Markets merchandise by studying advertising, sales promotion, and display plans; analyzing operating and financial statements for profitability ratios.</p><p>Ensure high levels of customers satisfaction through excellent service.</p><p>Protects employees and customers by providing a safe and clean store environment.</p><p>Maintains the stability and reputation of the store by complying with legal requirements.</p><p>Determines marketing strategy changes by reviewing operating and financial statements and sales records.</p><p>Contributes to team effort by accomplishing related results as needed.</p><p>Responsible for all banking functions related to the store including making bank deposits, filling change requirements, etc.</p><p>Perform necessary record keeping and reporting of money, sales and production in an accurate and timely manner.</p><p>Troubleshoots daily close out and shift sales analysis.</p>

<p>Position: Branch Manager</p><p>Reports To: District Manager / Area Manager</p><p>Job Summary</p><p>The Branch Manager is responsible for the overall management of the branch by ensuring the efficient day-to-day operation of all departments, maintaining high standards of customer service, product quality, cleanliness, inventory control, and team performance. The role ensures compliance with company procedures, supports operational excellence, and maintains effective communication with the Area Manager.</p><p>Key Responsibilities</p><p>Branch Operations</p><ul><li>Oversee the daily operations of all branch departments, including the sales floor, kitchen, warehouse, sales, and cleaning.</li><li>Ensure smooth and efficient branch operations at all times.</li><li>Receive each shift in good operational condition and ensure proper shift handover.</li><li>Verify that all displays, workstations, and service areas are properly arranged and maintained.</li><li>Ensure refrigerators and freezers are operating within the required temperature standards.</li><li>Ensure all stations, back-of-house areas, customer areas, outdoor areas, and customer restrooms remain clean, organized, and in excellent condition throughout the day.</li><li>Ensure dispensers are always supplied with the required paper products.</li></ul><p>Team Management</p><ul><li>Distribute work among employees and follow up on task execution.</li><li>Monitor employee attendance, punctuality, discipline, and compliance with company grooming standards, including proper uniform and personal appearance.</li><li>Ensure employees clearly understand their duties and responsibilities.</li><li>Prevent overlap or interference between employees' assigned responsibilities.</li><li>Train new employees and support the development of the existing team.</li><li>Supervise the cleaning team and ensure cleaning duties are continuously performed.</li><li>Ensure cleaning materials and detergents are used according to company instructions.</li><li>Perform the Supervisor's duties whenever required in their absence.</li></ul><p>Customer Service &amp; Quality</p><ul><li>Welcome customers professionally and ensure respectful communication among employees.</li><li>Process online, delivery, and pickup orders accurately, ensuring timely preparation, proper coordination with the kitchen and delivery team, and accurate billing and order handover.</li><li>Ensure product quality before products are displayed or sold.</li><li>Follow up on customer satisfaction and resolve complaints or misunderstandings promptly and professionally.</li><li>Ensure no customer leaves the branch dissatisfied.</li><li>Maintain cleanliness and food safety standards throughout the branch.</li></ul><p>Inventory &amp; Stock Control</p><ul><li>Follow up on special customer orders and pending orders.</li><li>Ensure opening inventories are completed and inventory shortages are properly identified.</li><li>Supervise inventory procedures in accordance with company requirements.</li><li>Monitor paper and packaging stock in the warehouse and ensure the availability of essential materials.</li><li>Coordinate with the warehouse dispatch representative to ensure timely supply of materials.</li><li>Ensure the weekly warehouse inventory is completed accurately and submitted on time.</li><li>Verify that received warehouse deliveries match the weekly inventory.</li><li>Monitor and verify that the Supervisor completes all scheduled inventory counts, stock replenishment activities, and daily cake display orders accurately and within the required timelines.</li><li>Ensure display refrigerators remain fully stocked throughout operating hours.</li></ul><p>Cash Control</p><ul><li>Monitor cashiers and ensure receipts are issued correctly for every transaction.</li><li>Closely monitor voucher reconciliation between cash registers and sales counters.</li><li>Follow up to ensure online, delivery, and pickup orders are processed accurately, with timely preparation, proper coordination between the kitchen and delivery team, accurate billing, and correct order handover.</li><li>Close cash registers daily.</li><li>Submit expense vouchers to the Area Manager.</li><li>Send the daily cash report to the Accounting Department at each closing.</li></ul><p>Communication &amp; Administration</p><ul><li>Maintain continuous communication with the Supervisor regarding floor operations.</li><li>Report maintenance issues affecting the branch to the Area Manager.</li><li>Immediately report quality concerns and emergency situations to the Area Manager.</li><li>Monitor diesel consumption and meter readings during refueling.</li><li>Follow up with external suppliers (such as gas and water providers) and verify received quantities.</li><li>Ensure company rules, regulations, and operational procedures are consistently applied fairly across all employees.</li><li>Ensure closing procedures are completed correctly and on time.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Business Administration, Hospitality Management, or a related field.</p><p>Minimum 2 years of experience in a managerial or supervisory role within the Food &amp; Beverage (F&amp;B) industry.</p><p>Strong leadership and team management skills.</p><p>Excellent communic</p>

<p>The Manager In Training (MIT) is responsible for serving customers on the floor and for providing support to the Store Manager in the effective running of the Store, in order to ensure the highest standards of customer service are achieved and maintained. He/ she is also responsible for undergoing intensive Soft &amp; Technical skills trainings such as POS, Receiving area, Customer Service, Communication skills, Time Management, Leadership etc</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor Degree in Business Administration, or any related field.</li><li>2- 3 years of experience in sales; Retail experience is a plus.</li><li>Advanced in English &amp; Arabic, French is a plus.</li><li>Proficiency in Ms. Office; POS knowledge is a plus.</li></ul>

Scope the job: <br> <br>The receiving agent is responsible for receiving, inspecting, storing and for recording shipments on system. He/ She is also responsible for unloading packages and checking their contents to ensure they match the store order. <br> <br>Responsibilities: <br> <br>- Receive merchandize, count it physically and electronically in order to ensure accuracy of information and inspect its quality to report discrepancies. <br>- Inspect received packages to ensure they are received in good condition and nothing is damaged. <br>- Verify packages according to order and invoices (quantity, quality, price etc.) <br>- Scan & maintain accurate records of all items on Navision. Assist in the physical inventory process of the store report the end-of-day inventory status to Store Manager <br>- Inspect and maintain all equipment, including the data reader. <br>- Coordinate with the warehouse team on receiving appropriate barcodes for all items. <br>- Perform a smooth & safe transfer order (In/Out) process and document it on system. - Assist Sales Representatives in replenishing stocks on the shelves in order to ensure availability of products at all times. <br>- Perform other duties that are aligned & related to the job scope. <br> <br>Requirements: <br> <br>- Education: High School Degree <br>- Experience: 0 to 1 year of experience in the sales field. <br>- Linguistic Skills: Advanced in English & Arabic, French is a plus. <br>- Computer Skills: Good knowledge in Ms. Office

Welcomes customers by greeting them; offering them assistance. <br> <br>Directs customers by escorting them to racks and counters; suggesting items and provide accurate information (e.g., product features, pricing...) <br>Helps customer make selections by building customer confidence; offering suggestions and opinions. <br>Documents sale by creating or updating customer profile records. <br>Processes payments by totaling purchases; processing checks, cash, and store or other credit cards. <br>Keeps clientele informed by notifying them of preferred customer sales and future merchandise of potential interest. <br>Cross-sell products, upsell when appropriate; promote current sales, promotions, etc. <br>Coordinate with the Sales Representatives team to provide excellent customer service (especially during peak times) <br>Contributes to team effort by accomplishing related results as needed. <br>· Keep the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas. <br> <br>· Ability to multi-task, while being attentive to customers and remaining flexible to the needs of the business. <br> <br>Help organize back stock and perform inventory counts. <br>Stay up-to-date with new products/services. <br>Handle customer complains in a calm and professional manner. <br>Take direction from and report to assigned supervisor. <br>Provide customer feedback to the Store Manager. <br>Perform other duties as assigned

Sales Executive For Maten and Zahle Ereas <br> <br>Job Summary: <br>The Sales Executive is responsible to identify and engage potential customers and retain current customers in order to deliver the agreed sales objectives, customer satisfaction levels, and profitability targets within the company sales plan, vision and mission, core values and business objectives. <br> <br>Duties and Responsibilities include but not limited to: <br>• Meet established annual, quarterly, monthly, or weekly sales targets, and prioritize and schedule own activities to ensure achievement of agreed targets. <br>• Follow-up with customers to ensure collection of credit payments. <br>• Assist the Sales Manager in developing the individual sales and budget plan. <br>• Identify and address disputes with customers to ensure customer retention and protect the company’s market positioning. <br>• Maintain good relationship with customers to ensure customer satisfaction and repeat business. <br>• Act as a primary contact to ensure all customer requests are handled properly, ensuring high levels of customer satisfaction. <br>• Keep track of opening of client accounts, handles client queries and complaints, co-ordinates with Marketing (Product Management) to ensure customer needs are well understood. <br>• Identify, research, and conduct prospective customers and build positive relationships that will generate future sales and repeat business. <br>• Define potential customers based on market information and initiate visits and presentations with them <br>• Monitor market and competition information and utilize outputs in decision making and feed the relevant market information to Branch Manager. <br>• Build a solid customer pipeline by following sales processes that provides a disciplined approach for successful selling. <br>• Report on the competition’s activities and pricing and assist in creating improvement recommendations to current offerings to enhance the company’s competitive positioning. <br>• Document and report on sales progress and results on a regular basis. <br>• Utilize company online systems to record leads, issue quotations and update existing customers. <br> <br>Requirements and Qualifications: <br>· A Diploma/Bachelor's in engineering, or in Business. <br>· 4+ years of experience in a similar position preferably in Oil and Gas, construction, or Hospitality industries. <br>. Excellent understanding of selling and trading <br>. Energetic, ambitious and willing to learn and accept new challenges <br>. Self-motivated – results oriented with high adaptability <br>. Strong communication, negotiation and influencing skills

Welcomes customers by greeting them; offering them assistance. <br> <br>Directs customers by escorting them to racks and counters; suggesting items and provide accurate information (e.g., product features, pricing...) <br>Helps customer make selections by building customer confidence; offering suggestions and opinions. <br>Documents sale by creating or updating customer profile records. <br>Processes payments by totaling purchases; processing checks, cash, and store or other credit cards. <br>Keeps clientele informed by notifying them of preferred customer sales and future merchandise of potential interest. <br>Cross-sell products, upsell when appropriate; promote current sales, promotions, etc. <br>Coordinate with the Sales Representatives team to provide excellent customer service (especially during peak times) <br>Contributes to team effort by accomplishing related results as needed. <br>· Keep the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas. <br> <br>· Ability to multi-task, while being attentive to customers and remaining flexible to the needs of the business. <br> <br>Help organize back stock and perform inventory counts. <br>Stay up-to-date with new products/services. <br>Handle customer complains in a calm and professional manner. <br>Take direction from and report to assigned supervisor. <br>Provide customer feedback to the Store Manager. <br>Perform other duties as assigned

SCOPE OF THE JOB <br> <br>The Backdoor Agent is responsible for receiving, inspecting, storing and issuing merchandise for use in the store. He/ She will also be responsible for ensuring an ongoing & punctual replenishment process at the store. <br> <br>KEY RESPONSIBILITIES <br> <br>Greet customers, offer assistance and serve them in order to ensure their needs are answered in a timely manner and in compliance with quality and customer service standards. <br>Arrange and replenish on a continuous basis the store shelves and ensure that the store floor and shelves are kept clean and tidy at all times in alignment with the store image and coordination standards. <br>Receive merchandize, count it physically and electronically in order to ensure accuracy of information and inspect its quality to report discrepancies. <br>Perform accurate stock rotation of items (To/From Stores & Warehouse) under the supervision of the manager on duty. <br>Organize the stockroom related to the store to conserve high level of stock replenishment. <br>Classify, store and tag items in the warehouse on a daily basis as per store procedures and items' characteristics, in order to ensure timely finding and release of products. <br>Participate in the inventory of products and report the end-of-day inventory status to Store Manager. <br>JOB REQUIREMENTS <br> <br>Education:  High School Degree <br>Experience:  0 to 1 year of experience in the sales field. <br>Linguistic Skills: Advanced in English & Arabic, French is a plus. <br>Computer Skills: Good knowledge in Ms. Office

<p>We are seeking an experienced and dynamic Restaurant Branch Manager to lead the daily operations of our international cuisine restaurant in Tripoli. The ideal candidate will be responsible for ensuring exceptional customer service, achieving financial and operational targets, managing staff performance, and maintaining the highest standards of food quality, hygiene, and guest satisfaction.</p><p><b>Responsibilities</b></p><ul><li>Oversee the daily operations of the restaurant to ensure smooth and efficient service.</li><li>Lead, motivate, and supervise the restaurant team, including supervisors, kitchen staff, and service staff.</li><li>Ensure exceptional customer service and promptly resolve guest concerns or complaints.</li><li>Monitor food quality, presentation, cleanliness, and compliance with health and safety regulations.</li><li>Control labor costs, food costs, and operating expenses while maximizing profitability.</li><li>Prepare and analyze daily, weekly, and monthly sales and operational reports.</li><li>Manage inventory levels, purchasing, and stock control to minimize waste and shortages.</li><li>Coordinate with the Head Chef and kitchen team to ensure consistency in food quality and service.</li><li>Recruit, train, coach, and evaluate employees to maintain a high-performing team.</li><li>Develop staff schedules to ensure adequate coverage while controlling labor costs.</li><li>Implement company policies, operational procedures, and service standards.</li><li>Drive sales through promotional activities, upselling initiatives, and customer engagement.</li><li>Ensure compliance with company policies, food safety standards, and local regulations.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred.</p><p>Minimum 5 years of restaurant management experience, including at least 2 years as a Branch or Restaurant Manager.</p><p>Experience managing an international cuisine restaurant is required.</p><p>Strong leadership, communication, and team management skills.</p><p>Excellent understanding of restaurant operations, budgeting, cost control, and inventory management.</p><p>Strong problem-solving and decision-making abilities.</p><p>Proficiency in Microsoft Office and restaurant POS systems.</p><p>Ability to work flexible hours, including evenings, weekends, and holidays.</p>