UI developer Jobs - Mount Lebanon Lebanon

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The IC is to provide specialized technical expertise in the implementation, administration, monitoring, and optimization of cloud infrastructure and DevOps platforms within Microsoft Azure. The IC will be responsible for ensuring the availability, security, scalability, and performance of enterprise systems, managing CI/CD pipelines, and writing Infrastructure as Code (IaC). Crucially, the IC will work in close coordination with the internal development team to analyze existing on-premises application architectures, gather deployment requirements, and translate current on-premises VM resource metrics into optimized, cloud-native Azure resource allocations. The consultant will also execute the tactical technical migration of legacy systems from an on-premises Proxmox virtualization environment to the Microsoft Azure cloud platform.</p><p><strong>Work Location</strong> UN-House ESCWA / Hybrid</p><p><strong>Expected duration</strong> 6 months</p><p><strong>Duties and Responsibilities</strong></p><p><strong>Background:</strong> The Economic and Social Commission for Western Asia (ESCWA) forms part of the United Nations Secretariat and, like the other regional commissions, operates under the supervision of the United Nations Economic and Social Council. ESCWA comprises 21 Arab countries in Western Asia and North Africa. ESCWA provides a framework for the formulation and harmonization of sectoral policies for member countries, a platform for congress and coordination, a home for expertise and knowledge, and an information observatory. ESCWA activities are coordinated with the divisions and main offices of the Headquarters of the United Nations, specialized agencies, and international and regional organizations, including the League of Arab States and its subsidiary bodies, and the Gulf Cooperation Council.</p><p>This position is located in the Decision-Support and Data Science Division (DSDSD). The Decision-Support and Data Science Division is part of ESCWA's broader modernization and innovation efforts, providing advanced analytics, secure digital platforms, and decision-support services within ESCWA, other UN entities, and Member States. Aligned with the UN 2.0 agenda and grounded in operational resilience, DSDS leverages cutting-edge hybrid infrastructure, scalable cloud tech frameworks, and modern deployment models to ensure high availability, security, and performance for critical digital assets. Its core functions include enterprise cloud environment management, infrastructure automation, continuous integration and continuous deployment (CI/CD) optimization, and the migration of legacy on-premises platforms to advanced public cloud ecosystems. Through these capabilities, DSDS maintains reliable, enterprise-grade digital decision-support tools that empower evidence-based decision-making and foster organizational efficiency across the region.</p><p>Under the supervision of the Chief of the Decision-Support and Data Science Division and in close collaboration with the infrastructure and digital development teams, the Individual Contractor (IC) will support the implementation, automation, secure hosting, and optimization of core cloud systems and scalable technology environments to support strategic initiative delivery.</p><p><strong>Duties and responsibilities:</strong> The Cloud Systems and DevOps Analyst will perform the following tasks:</p><ul><li><strong>Cloud Infrastructure Implementation &amp; Administration:</strong><ul><li>Deploy, manage, and optimize enterprise-scale cloud resources within Microsoft Azure, ensuring optimal performance, governance, and resource utilization.</li><li>Administer hybrid virtualization architectures, transitioning existing virtual machines and workloads out of the on-premises Proxmox environment into designated Azure landing zones.</li><li>Maintain and configure base operating systems across enterprise Windows Server and Linux environments hosted in the cloud.</li></ul></li><li><strong>DevOps Platform Engineering &amp; Infrastructure as Code (IaC):</strong><ul><li>Design, build, and maintain automated CI/CD pipelines using Azure DevOps to support rapid, secure, and reliable software delivery cycles.</li><li>Author, review, and maintain infrastructure state using Infrastructure as Code tools, specifically Terraform, Bicep, and ARM Templates.</li><li>Develop automated operational scripts utilizing PowerShell to streamline recurring system administration and provisioning tasks.</li></ul></li><li><strong>Application Lifecycle &amp; Developer Collaboration:</strong><ul><li>Work closely with the development team to audit existing on-premises hosted applications and gather technical requirements for upcoming Azure cloud deployments.</li><li>Analyze the resource utilization and architectural dependencies of applications currently running on on-premises virtual machines to determine the optimal Azure cloud topology.</li><li>Evaluate and recommend whether applications should be migrated as traditional Infrastructure-as-a-Service (IaaS) virtual machines or refactored into cloud-native Azure resources (such as App Services, Azure SQL, or container instances) to maximize scalability and cost-efficiency.</li><li>Provide technical guidance to developers regarding cloud deployment pathways, access control configurations, and performance optimization on Azure.</li></ul></li><li><strong>Cloud Security, Identity, &amp; Monitoring:</strong><ul><li>Manage cloud governance, object lifecycles, and secure identity mapping through Azure Active Directory (Azure AD / Entra ID).</li><li>Configure comprehensive observability setups using Azure Monitor and Log Analytics to establish proactive system alerts, log analysis, and performance tracking.</li><li>Implement infrastructure hardening, security controls, and operational best practices across all deployed cloud frameworks.</li></ul></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>A bachelor's degree in Computer Science, Computer Engineering, Information Technology, Cloud Engineering, System Administration, or related technical fields is required. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed.</li><li>A minimum of 5 years of professional experience in system administration, IT infrastructure operations, or cloud platforms architecture is required.</li><li>Demonstrated hands-on experience deploying, administering, and monitoring production cloud environments using Microsoft Azure is required.</li><li>Proven experience building automated CI/CD pipelines and developing infrastructure deployments utilizing Infrastructure as Code tools (Terraform, Bicep, or ARM Templates) is required.</li><li>Proven experience collaborating directly with software development teams to extract application performance metrics, translate software requirements into infrastructure specifications, and plan application modernization strategies is required.</li><li>Solid technical proficiency in scripting with PowerShell and configuring core infrastructure services, including Windows Server, Linux, and Azure Active Directory, is required.</li><li>Excellent analytical, problem-solving, and communication skills are required.</li><li>Practical technical experience supporting or executing system migrations from on-premises hypervisors (specifically Proxmox VE or VMware) to public cloud environments (Microsoft Azure) is highly desirable.</li><li>Official Microsoft certifications (e.g., Azure Administrator Associate, Azure DevOps Engineer Expert, or Azure Solutions Architect Expert) are highly desirable.</li><li>Fluency in English is required and knowledge of Arabic is desirable.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Servi is an early stage startup building an app that touches everyday life in Lebanon by connecting families with trusted freelancers while giving freelancers structured opportunities, income, and visibility. We re building something meaningful from the ground up, and this internship will give you a front row seat to that journey.</p><p>What you ll work on</p><ul><li>Freelancer outreach: recruiting new freelancers to join the platform</li><li>Partnership building: engaging businesses, organizations, and communities</li><li>Competitive research: studying global service apps and identifying best practices</li><li>Market expansion: exploring new channels and opportunities for growth</li><li>Cross functional exposure: touching different aspects of the business</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Who thrives here</p><ul><li>Driven with ownership: proactive, takes initiative, and accountable for outcomes</li><li>Curious with a learn by doing mindset: eager to experiment and grow</li><li>Tech savvy: comfortable with digital tools, platforms, and quick to adapt</li><li>Detail oriented and open to feedback: balances precision with adaptability</li></ul><p>Technical skills that are a plus</p><ul><li>CRM tools: experience with lead tracking or pipeline management</li></ul><p></p></section>

<p>Strong ability to manage multiple tasks and prioritize effectively. Clear, concise, and professional communication, both written and verbal. Ability to juggle various administrative duties and meet deadlines. Efficiently managing schedules, meetings, and office tasks without oversight. Quick thinking to resolve minor conflicts or operational challenges with a focus on finding practical solutions. Professional and courteous demeanor when interacting with clients, visitors, and staff. Ability to handle sensitive or confidential information with the utmost care and professionalism. Comfortable working on multiple tasks simultaneously and adapting quickly to changing priorities. Strong working knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other office management software. Familiarity with pharmaceutical or healthcare sales processes. Experience in end-user training and support. Analytical mindset with attention to detail. System Support &amp; Vendor Coordination Follow up with the Syncwise Company for any technical issues or system malfunctions. Follow up with the Navision Company to resolve any operational issues related to the CRM. Address and resolve problems reported by medical representatives, salesmen, and supervisors related to the CRM systems.</p><p><strong>Desired Candidate Profile</strong></p><p>Minimum of 2 years of experience in CRM support or Sales Operations.<br>Hands-on experience with CRM systems such as Syncwise and/or Navision is preferred.<br>Strong communication and coordination skills.<br>Proficient in Microsoft Office, especially Excel and Outlook.<br>Ability to work independently and handle multiple priorities.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Company Toters is an on-demand e-commerce and delivery platform that enables customers to get anything in their city with the highest level of convenience. Technology is at the heart of everything we do. Our product and engineering teams work every day to build experiences that make customers lives easier while continuously improving internal systems to deliver faster and at the best cost. If you're excited about working in a high-growth startup environment and want to be part of a team shaping the future of how people shop in the Middle East, we'd love to hear from you.</p><p>As a Backend Engineer, you will own the end-to-end delivery of medium-to-large features and components, working autonomously within team-aligned boundaries. You will design and implement reliable, scalable backend systems, proactively improve team efficiency, mentor peers, and drive measurable impact on product and business metrics. You will act as a strong individual contributor who takes ownership, breaks down complex work, identifies and removes bottlenecks, and collaborates cross-functionally to ensure smooth, high-quality delivery.</p><p>Key Responsibilities</p><ul><li>Lead the design, development, and delivery of medium large features and system components over 1 3 month timelines, owning them end-to-end from breakdown to production.</li><li>Make technical decisions within your scope, escalate only long-term/cross-team trade-offs, and manage risks, dependencies, and timelines with minimal oversight.</li><li>Design full modules or feature areas independently: define responsibilities, boundaries, clear interfaces, data models, and predictable contracts for other teams.</li><li>Break down features into phases, provide realistic estimates based on dependencies, and deliver stable, production-ready code that handles edge cases and prevents regressions.</li><li>Enhance team efficiency by extending existing solutions, creating automation, applying conventions, implementing monitoring/alerting, improving tooling/onboarding, removing workflow bottlenecks, and documenting patterns/runbooks.</li><li>Write maintainable, well-tested code (unit + integration) for moderately complex tasks with multiple dependencies; opportunistically refactor while shipping.</li><li>Perform thorough code reviews, provide constructive feedback, and troubleshoot incidents calmly in your domain using monitoring signals.</li><li>Collaborate proactively with engineers, PMs, QA, DevOps, and other functions to resolve ambiguity, align on decisions, and keep delivery unblocked.</li><li>Provides informal mentorship and helps peers improve through pairing and guidance.</li><li>Surface ambiguity early, influence team technical approaches through clear reasoning, and contribute to team-level architecture/design discussions.</li><li>Represent engineering values in interviews, buddy new hires, and help maintain a healthy, high-performing team culture.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Computer Science or equivalent practical experience.</li><li>5+ years of hands-on software development experience (preferred in backend with PHP/Laravel).</li><li>Solid understanding of OOP, SOLID principles, design patterns.</li><li>Proven ability to design scalable modules, data models, and interfaces; experience with relational databases (PostgreSQL/MySQL), complex queries, schema design.</li><li>Advanced hands-on experience with caching (Redis), queuing systems, Git branching strategies, and CI/CD practices.</li><li>Comfortable owning production services: writing comprehensive tests, implementing monitoring/alerting, resolving incidents independently.</li><li>Track record of delivering stable, performant features that impact team/product metrics with minimal post-launch issues.</li><li>Strong analytical/problem-solving skills; able to break down work, estimate realistically, identify risks, and make informed trade-offs.</li><li>Excellent collaboration &amp; communication skills: explains technical concepts clearly, writes clear specs/docs, gives respectful/constructive feedback, builds relationships across roles.</li><li>Familiarity with agile methodologies and tools like Jira.</li><li>Proficiency in English (verbal &amp; written); Arabic is a strong plus.</li></ul><p>Nice to Have</p><ul><li>Experience with cloud platforms (AWS) and serverless/containerized architectures.</li><li>Previous work in high-traffic e-commerce, food delivery, or on-demand marketplaces.</li><li>Exposure to microservices, event-driven systems, or performance optimization at scale.</li><li>Experience ensuring compliance with privacy/KYC regulations in collaboration with product/legal teams.</li><li>Fluency in Arabic and English; French is a bonus.</li></ul><p></p></section>

<p>Lead and manage all hotel IT operations, including infrastructure, networks, servers, business applications, telecommunications, and end-user support. Ensure the availability, security, and performance of all IT systems to support seamless hotel operations. Develop and implement IT strategies, policies, and procedures aligned with business objectives. Oversee cybersecurity measures, data protection, system backups, disaster recovery, and business continuity planning. Manage hotel technology systems, including Property Management Systems (PMS), Point of Sale (POS), guest internet services, and other operational platforms. Plan, manage, and monitor the IT budget, technology investments, and vendor contracts. Lead IT projects, system upgrades, and new technology implementations. Collaborate with department leaders to identify technology solutions that improve operational efficiency and the guest experience. Ensure compliance with company policies, industry standards, and local regulatory requirements related to information security and data privacy. Recruit, coach, and develop the IT team while fostering a culture of innovation, service excellence, and continuous improvement.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's Degree in Information Technology, Computer Science, Information Systems, or a related field.</li><li>Minimum of 6 – 10 years of progressive IT experience, including 2 – 5 years in a leadership role within the hospitality industry.</li><li>Strong knowledge of hotel technology systems, networking, cybersecurity, cloud services, and IT infrastructure.</li><li>Experience managing Property Management Systems (PMS), Point of Sale (POS), and other hospitality applications.</li><li>Proven experience in project management, vendor management, budgeting, and strategic planning.</li><li>Excellent leadership, analytical, problem-solving, and communication skills.</li><li>Ability to manage multiple priorities in a fast-paced, multicultural environment.</li><li>Previous experience with an international hotel brand is an advantage.</li></ul>

<p>As a Housekeeping Supervisor Intern, you play a crucial role in ensuring the cleanliness and orderliness of guestrooms, public areas, and back-of-house spaces. Your responsibilities include overseeing the housekeeping team, implementing cleaning schedules, and maintaining high standards. You lead by example, fostering a positive and efficient work environment, while actively contributing to the overall guest satisfaction and operational excellence of the hotel.</p><p>Key Job Responsibilities :</p><ul><li>Organize and assign daily tasks to Housekeeping Attendants, ensuring efficient service on guest floors.</li><li>Provide necessary resources, such as keys and supplies, to Housekeeping Attendants for their daily tasks.</li><li>Handle guest requests and complaints with care, ensuring effective resolution to enhance guest satisfaction.</li><li>Inspect guest rooms regularly, ensuring cleanliness and adherence to the hotel's quality assurance standards.</li><li>Monitor room status and communicate effectively with the Front Office Department for efficient operations.</li><li>Report damaged items and broken equipment to the Engineering Department and follow set procedures for lost and found items.</li><li>Order Housekeeping supplies on time and manage inventory procedures to maintain sufficient stock levels.</li><li>Evaluate Housekeeping Attendant performance, providing feedback and reporting any issues to the Head of Housekeeping.</li><li>Train Room Attendants on Standards of Performance (SOPs) to maintain desired performance levels and uphold quality assurance standards.</li><li>Uphold environmental, health, and safety standards in alignment with organizational policies.</li><li>Adhere to the company s environmental, health, and safety procedures and policies.</li></ul>

<p>Lead and oversee all Housekeeping operations, including guest rooms, public areas, laundry, linen, and uniform services.</p><p>Ensure the highest standards of cleanliness, hygiene, and room presentation are consistently maintained throughout the hotel.</p><p>Develop and implement procedures to improve operational efficiency and service quality.</p><p>Monitor room readiness and work closely with the Front Office and Engineering teams to ensure seamless guest experiences.</p><p>Prepare and manage departmental budgets, forecasts, inventory, and operating expenses.</p><p>Oversee the procurement and control of housekeeping supplies, equipment, linen, and guest amenities.</p><p>Ensure compliance with health, safety, hygiene, and environmental regulations.</p><p>Conduct regular inspections of guest rooms, public areas, and back-of-house facilities to maintain quality standards.</p><p>Analyze operational performance and implement initiatives to improve productivity and guest satisfaction.</p><p>Recruit, train, coach, and develop the Housekeeping team while fostering a culture of excellence, teamwork, and continuous improvement.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Hospitality Management, Hotel Management, Business Administration, or a related field.</li><li>Minimum 8 10 years of progressive Housekeeping experience, including at least 2 years in a senior leadership role within the hospitality industry.</li><li>Experience in a luxury or internationally recognized hotel brand is preferred.</li><li>Strong knowledge of housekeeping operations, laundry management, inventory control, quality assurance, and hygiene standards.</li><li>Proven experience in budgeting, cost control, and workforce planning.</li><li>Excellent leadership, communication, organizational, and problem-solving skills.</li><li>Proficiency in Microsoft Office and hotel property management systems (PMS).</li></ul>

<p><b>Position Information</b></p><p>Job Title: Restaurant Manager</p><p>Department: Operations</p><p>Reports To: Owner / General Manager</p><p>Location: Beirut, Lebanon</p><p>Employment Type: Full-Time</p><p>Job Summary</p><p>The Restaurant Manager is responsible for leading the daily operations of a premium Italian restaurant, ensuring exceptional guest experiences, operational excellence, and financial performance. The role requires a hands-on leader who can manage both Front of House and Back of House operations while maintaining authentic Italian hospitality standards, controlling costs, developing employees, and ensuring compliance with Lebanese food safety regulations and company policies. Restaurant managers are generally expected to oversee staffing, customer service, inventory, budgeting, and operational performance while maintaining high service standards.</p><p>Key Responsibilities</p><p>1. Restaurant Operations</p><ul><li>Manage the day-to-day operations of the restaurant.</li><li>Ensure smooth coordination between the dining room, bar, and kitchen.</li><li>Monitor opening and closing procedures.</li><li>Ensure compliance with company standards and SOPs.</li><li>Maintain a clean, organized, and welcoming restaurant environment.</li><li>Ensure the restaurant consistently reflects authentic Italian hospitality.</li></ul><p>2. Guest Experience</p><ul><li>Deliver exceptional customer service at all times.</li><li>Personally welcome and engage with guests during service.</li><li>Handle customer complaints professionally and resolve issues promptly.</li><li>Monitor online reviews and guest feedback.</li><li>Implement initiatives to improve guest satisfaction and encourage repeat business.</li><li>Ensure all VIP guests receive personalized service.</li></ul><p>3. Team Leadership</p><ul><li>Recruit, interview, and onboard restaurant employees.</li><li>Develop weekly staff schedules.</li><li>Supervise daily staff performance.</li><li>Conduct regular performance evaluations.</li><li>Coach and mentor supervisors and service staff.</li><li>Foster teamwork, professionalism, and accountability.</li><li>Lead daily pre-shift briefings.</li></ul>

<p><b>Position Information</b></p><p>Job Title: Restaurant Manager</p><p>Department: Operations</p><p>Reports To: Owner / General Manager</p><p>Location: Beirut, Lebanon</p><p>Employment Type: Full-Time</p><p>Job Summary</p><p>The Restaurant Manager is responsible for leading the daily operations of a premium Italian restaurant, ensuring exceptional guest experiences, operational excellence, and financial performance. The role requires a hands-on leader who can manage both Front of House and Back of House operations while maintaining authentic Italian hospitality standards, controlling costs, developing employees, and ensuring compliance with Lebanese food safety regulations and company policies. Restaurant managers are generally expected to oversee staffing, customer service, inventory, budgeting, and operational performance while maintaining high service standards.</p><p>Key Responsibilities</p><p>1. Restaurant Operations</p><ul><li>Manage the day-to-day operations of the restaurant.</li><li>Ensure smooth coordination between the dining room, bar, and kitchen.</li><li>Monitor opening and closing procedures.</li><li>Ensure compliance with company standards and SOPs.</li><li>Maintain a clean, organized, and welcoming restaurant environment.</li><li>Ensure the restaurant consistently reflects authentic Italian hospitality.</li></ul><p>2. Guest Experience</p><ul><li>Deliver exceptional customer service at all times.</li><li>Personally welcome and engage with guests during service.</li><li>Handle customer complaints professionally and resolve issues promptly.</li><li>Monitor online reviews and guest feedback.</li><li>Implement initiatives to improve guest satisfaction and encourage repeat business.</li><li>Ensure all VIP guests receive personalized service.</li></ul><p>3. Team Leadership</p><ul><li>Recruit, interview, and onboard restaurant employees.</li><li>Develop weekly staff schedules.</li><li>Supervise daily staff performance.</li><li>Conduct regular performance evaluations.</li><li>Coach and mentor supervisors and service staff.</li><li>Foster teamwork, professionalism, and accountability.</li><li>Lead daily pre-shift briefings.</li></ul>

<p><h4>About the opportunity</h4> <p>We’re looking for a sharp, driven industrial project manager who knows how to run complex projects in a heavy industrial environment – ideally with hands-on exposure to welding, fabrication, or metal manufacturing. If you thrive on coordinating people, materials, timelines, and client expectations while keeping quality and safety front and center, this is your kind of role.</p> <h4>What you’ll lead</h4> <ul> <li><strong>Full project lifecycle management</strong> – from kickoff to closeout, ensuring scope, schedule, and budget stay aligned</li> <li><strong>Shop & field coordination</strong> – work closely with welders, fabricators, fitters, and supervisors to keep production moving</li> <li><strong>Client communication</strong> – serve as the primary point of contact, providing updates, managing changes, and building strong relationships</li> <li><strong>Scheduling & resource planning</strong> – allocate labor, equipment, and materials to meet aggressive timelines</li> <li><strong>Quality & compliance oversight</strong> – ensure work meets specs, drawings, codes, and internal standards</li> <li><strong>Risk & issue management</strong> – identify problems early, troubleshoot effectively, and keep projects on track</li> <li><strong>Documentation & reporting</strong> – maintain accurate project records, progress reports, and closeout packages</li> </ul> <h4>What you bring</h4> <ul> <li>3+ years of project management experience in a heavy industrial, welding, fabrication, or manufacturing environment</li> <li>Strong understanding of industrial workflows, shop processes, and blueprint interpretation</li> <li>Proven ability to manage multiple projects simultaneously in a fast-paced setting</li> <li>Excellent communication, leadership, and organizational skills</li> <li>Experience with project management software and documentation tools</li> <li>A proactive, solutions-focused mindset with a commitment to safety and quality</li> </ul> <h4>Why join us</h4> <ul> <li>Competitive compensation and benefits</li> <li>Stable, long-term projects with reputable industrial clients</li> <li>A team that values craftsmanship, accountability, and continuous improvement</li> <li>Opportunities for growth, training, and leadership development</li> </ul></p><p></p>

<p><h4>About the opportunity</h4> <p>We’re looking for a sharp, driven industrial project manager who knows how to run complex projects in a heavy industrial environment—ideally with hands-on exposure to welding, fabrication, or metal manufacturing. If you thrive on coordinating people, materials, timelines, and client expectations while keeping quality and safety front and center, this is your kind of role.</p> <h4>What you’ll lead</h4> <ul> <li><strong>Full project lifecycle management</strong> — from kickoff to closeout, ensuring scope, schedule, and budget stay aligned</li> <li><strong>Shop & field coordination</strong> — work closely with welders, fabricators, fitters, and supervisors to keep production moving</li> <li><strong>Client communication</strong> — serve as the primary point of contact, providing updates, managing changes, and building strong relationships</li> <li><strong>Scheduling & resource planning</strong> — allocate labor, equipment, and materials to meet aggressive timelines</li> <li><strong>Quality & compliance oversight</strong> — ensure work meets specs, drawings, codes, and internal standards</li> <li><strong>Risk & issue management</strong> — identify problems early, troubleshoot effectively, and keep projects on track</li> <li><strong>Documentation & reporting</strong> — maintain accurate project records, progress reports, and closeout packages</li> </ul> <h4>What you bring</h4> <ul> <li>3+ years of project management experience in a heavy industrial, welding, fabrication, or manufacturing environment</li> <li>Strong understanding of industrial workflows, shop processes, and blueprint interpretation</li> <li>Proven ability to manage multiple projects simultaneously in a fast-paced setting</li> <li>Excellent communication, leadership, and organizational skills</li> <li>Experience with project management software and documentation tools</li> <li>A proactive, solutions-focused mindset with a commitment to safety and quality</li> </ul> <h4>Why join us</h4> <ul> <li>Competitive compensation and benefits</li> <li>Stable, long-term projects with reputable industrial clients</li> <li>A team that values craftsmanship, accountability, and continuous improvement</li> <li>Opportunities for growth, training, and leadership development</li> </ul></p><p></p>

<p><h4>About the company</h4> <p>IBC Group is an industrial solutions provider specializing in advanced metal coatings, component repair, and performance engineering. We partner with manufacturers to extend the life of critical equipment, improve performance, and solve challenges related to wear, corrosion, and durability. Our capabilities include a wide range of thermal spray and performance coating technologies, supported by metallurgical expertise to ensure solutions meet demanding specifications. From restoring worn components to enhancing new parts, our work helps customers reduce downtime and improve reliability across a variety of industries. IBC Group operates focused on leveraging advanced surface engineering solutions globally.</p> <p>IBC Group is an equal opportunity employer. Full-time employees qualify for additional benefits like medical, vision, and dental insurance, paid time off (i.e. vacation), and retirement savings options.</p> <h4>Position summary</h4> <p>We are seeking an experienced thermal spray process engineer to support and improve thermal spray coating operations in a manufacturing environment. This position is responsible for process development, production support, process documentation, quality improvement, troubleshooting, customer support, and continuous improvement initiatives related to thermal spray technologies.</p> <p>The ideal candidate will have strong hands-on and technical experience with multiple thermal spray processes, including HVOF, plasma spray, flame spray, and twin-wire arc spray systems. Crucially, this individual must possess the ability to lead end-to-end technical projects related to component parts repair—orchestrating everything from pre-machining and surface prep to thermal spray application and final post-machining operations (including precision grinding). This role works closely with production, customers, and leadership to ensure coating performance, operational efficiency, and compliance with customer and industry requirements.</p> <p>Due to ITAR and customer compliance requirements, candidates must be either a U.S. citizen or U.S. permanent resident (Green Card holder).</p> <h4>Essential duties and responsibilities</h4> <ul> <li><strong>Process development:</strong> Develop, optimize, and maintain thermal spray coating processes for production and new customer applications.</li> <li><strong>Technical expertise:</strong> Provide core technical expertise for HVOF (High Velocity Oxygen Fuel), plasma spray, flame spray, and twin-wire arc spray systems.</li> <li><strong>Project leadership & parts repair:</strong> Lead comprehensive technical projects focused on industrial parts repair, successfully managing the full sequence of operational steps including necessary pre-machining, thermal spray coating, and precision post-machining/grinding.</li> <li><strong>Troubleshooting:</strong> Troubleshoot coating, equipment, and process issues to improve quality, repeatability, and throughput.</li> <li><strong>Contract review:</strong> Perform daily contract review on incoming jobs, creating precise process instructions in the ERP system for production staff to follow.</li> <li><strong>Production support:</strong> Support production teams with process parameters, work instructions, operator training, and process controls, taking a primarily hands-on approach.</li> <li><strong>Tooling & design:</strong> Design fixturing and masking for customer parts as needed.</li> <li><strong>Technical documentation:</strong> Read, interpret, and create blueprints, technical drawings, schematics, and computer-generated reports.</li> <li><strong>Metallurgical analysis:</strong> Perform coating evaluations, root cause investigations, and metallurgical analysis to identify process improvements and resolve customer issues.</li> <li><strong>Capital improvements:</strong> Assist with equipment evaluations, maintenance coordination, and capital improvement projects.</li> <li><strong>Customer interface:</strong> Serve as the primary technical resource for customers regarding coating selection, process capabilities, feasibility assessments, and root cause investigations.</li> <li><strong>Quality compliance:</strong> Follow all AS9100/ISO 9001 standards, internal quality policies, OSHA safety regulations, and company safety policies.</li> <li><strong>General assignments:</strong> Complete additional assignments and projects as prescribed by your supervisor.</li> </ul> <h4>Job requirements</h4> <ul> <li><strong>Citizenship:</strong> Must be a U.S. citizen or Green Card holder. Sponsorship is not provided for this position.</li> <li><strong>Education:</strong> Bachelor’s degree in materials engineering, metallurgical engineering, mechanical engineering, manufacturing engineering, or a related engineering discipline is required.</li> <li><strong>Experience:</strong> A minimum of 5 years of engineering experience in thermal spray or related coatings technologies is required.</li> <li><strong>Technology competency:</strong> Demonstrated hands-on experience with HVOF, plasma spray, flame spray, and twin-wire arc spray operations.</li> <li><strong>Equipment know-how:</strong> Experience operating, troubleshooting, and optimizing industrial thermal spray equipment is strongly preferred.</li> <li><strong>Manufacturing process depth:</strong> Strong understanding of coating properties, metallurgy, surface preparation, masking, and crucial finishing operations (including pre- and post-coat machining and grinding tolerances).</li> <li><strong>Problem solving:</strong> Proven experience troubleshooting thermal spray processes and complex coating quality issues.</li> <li><strong>Software:</strong> SolidWorks or equivalent 3-D modeling software experience is required.</li> <li><strong>Leadership & communication:</strong> Strong communication skills with a proven ability to train operators, lead technical projects cross-functionally, and collaborate across departments.</li> <li><strong>Organization:</strong> Must have excellent organizational and project management skills.</li> <li><strong>Software proficiency:</strong> Must be proficient in Microsoft Office software.</li> <li><strong>Physical demands:</strong> Ability to work in a manufacturing environment with exposure to noise, heat, dust, and industrial equipment. Ability to stand, walk, bend, and lift up to 50 pounds occasionally.</li> <li><strong>PPE:</strong> Ability to wear required personal protective equipment, including respirators, eye, and hearing protection when necessary.</li> <li><strong>Screening:</strong> All employment at IBC Group is conditional upon results from a background check and drug test.</li> </ul></p><p></p>

<p><h4>About the opportunity</h4> <p>We’re looking for a sharp, driven industrial project manager who knows how to run complex projects in a heavy industrial environment — ideally with hands-on exposure to welding, fabrication, or metal manufacturing. If you thrive on coordinating people, materials, timelines, and client expectations while keeping quality and safety front and center, this is your kind of role.</p> <h4>What you’ll lead</h4> <ul> <li><strong>Full project lifecycle management</strong> — from kickoff to closeout, ensuring scope, schedule, and budget stay aligned</li> <li><strong>Shop & field coordination</strong> — work closely with welders, fabricators, fitters, and supervisors to keep production moving</li> <li><strong>Client communication</strong> — serve as the primary point of contact, providing updates, managing changes, and building strong relationships</li> <li><strong>Scheduling & resource planning</strong> — allocate labor, equipment, and materials to meet aggressive timelines</li> <li><strong>Quality & compliance oversight</strong> — ensure work meets specs, drawings, codes, and internal standards</li> <li><strong>Risk & issue management</strong> — identify problems early, troubleshoot effectively, and keep projects on track</li> <li><strong>Documentation & reporting</strong> — maintain accurate project records, progress reports, and closeout packages</li> </ul> <h4>What you bring</h4> <ul> <li>3+ years of project management experience in a heavy industrial, welding, fabrication, or manufacturing environment</li> <li>Strong understanding of industrial workflows, shop processes, and blueprint interpretation</li> <li>Proven ability to manage multiple projects simultaneously in a fast-paced setting</li> <li>Excellent communication, leadership, and organizational skills</li> <li>Experience with project management software and documentation tools</li> <li>A proactive, solutions-focused mindset with a commitment to safety and quality</li> </ul> <h4>Why join us</h4> <ul> <li>Industry best compensation and benefits</li> <li>Stable, long-term projects with reputable industrial clients</li> <li>A team that values craftsmanship, accountability, and continuous improvement</li> <li>Great opportunities for growth, training, and leadership development</li> </ul> <h4>Benefits</h4> <ul> <li>Health care plan (medical, dental & vision)</li> <li>Retirement plan (401k, IRA)</li> <li>Paid time off (vacation, sick & public holidays)</li> <li>Training & development</li> </ul></p><p></p>

<p>Supervise, train, coach, and motivate the hostess team to deliver exceptional guest service and maintain the highest hospitality standards.</p><p>Manage the daily reservation system, ensuring accuracy, proper table allocation, and maximum restaurant capacity utilization.</p><p>Welcome and escort guests in a professional, courteous, and friendly manner, ensuring an outstanding first impression.</p><p>Coordinate table assignments and seating arrangements to optimize guest flow while balancing server sections fairly.</p><p>Monitor reservation schedules, waiting lists, walk-in guests, VIP bookings, and special requests to ensure efficient service.</p><p>Handle guest inquiries, complaints, and special requests professionally, escalating complex issues to the Restaurant Manager when necessary.</p><p>Maintain accurate guest profiles, preferences, and reservation history to enhance guest recognition and personalized service.</p><p>Coordinate closely with the Restaurant Manager, Floor Supervisors, Kitchen, Bar, and Service teams regarding table availability and service timing.</p><p>Ensure the reception area, entrance, waiting area, and hostess station remain clean, organized, and professionally presented at all times.</p><p>Monitor restaurant occupancy levels and communicate expected waiting times accurately to guests.</p><p>Prepare daily reservation reports and provide management with updates on occupancy, no-shows, cancellations, and guest trends.</p><p>Ensure all reservation channels (telephone, website, social media, email, and reservation platforms) are monitored and responded to promptly.</p><p>Assist in planning seating arrangements for private events, large groups, and special occasions.</p><p>Monitor hostess attendance, grooming, punctuality, and adherence to company policies and service standards.</p><p>Participate in recruitment, onboarding, training, scheduling, and performance evaluations of the hostess team.</p><p>Promote a positive, professional, and guest-focused culture within the Front of House team.</p><p>Ensure compliance with all company policies, health and safety regulations, and operational procedures.</p><p>Support the Restaurant Manager with administrative duties and operational projects as required.</p><p><strong>Desired Candidate Profile</strong></p><p>Minimum 3 5 years of experience in a hostess or guest relations role within a full-service restaurant._x000D_ At least 1 2 years of supervisory experience leading a hostess or reception team._x000D_ Experience in upscale, premium casual, or fine dining restaurants is highly preferred._x000D_ _x000D_ Key Responsibilities_x000D_</p>

<p>Experience</p><p>Minimum 7years of culinary experience</p><p>Extensive experience in authentic Lebanese cuisine.</p><p>Experience managing high-volume restaurant kitchens.</p><p>Strong background in menu development, food cost control, and kitchen leadership.</p><p><br></p><p>Kitchen Operations Management</p><p>Oversee the daily operations of all kitchen sections and ensure smooth service execution.</p><p>Ensure all food is prepared, presented, and served according to established recipes, standards, and specifications.</p><p>Maintain consistency in taste, quality, portion sizes, and presentation of all menu items.</p><p>Monitor food production to ensure timely service and guest satisfaction.</p><p>Coordinate kitchen activities with restaurant management and front-of-house teams.</p><p>Menu Development &amp; Culinary Excellence</p><p>Develop, review, and update Lebanese menu offerings in line with market trends and customer preferences.</p><p>Create seasonal menus, specials, and promotional dishes.</p><p>Standardize recipes and cooking procedures to ensure consistency.</p><p>Conduct regular food tastings and quality assessments.</p><p>Preserve the authenticity of Lebanese cuisine while introducing innovative concepts where appropriate.</p><p>Leadership &amp; Team Management</p><p>Lead, supervise, train, and motivate kitchen employees.</p><p>Conduct onboarding and ongoing training for kitchen staff.</p><p>Assign duties and manage work schedules to ensure adequate staffing.</p><p>Monitor employee performance and provide coaching and corrective actions when necessary.</p><p>Foster teamwork, discipline, and a positive working environment.</p><p>Participate in recruitment, interviews, and evaluation of kitchen personnel.</p><p>Food Cost &amp; Inventory Control</p><p>Monitor and control food cost targets.</p><p>Ensure proper portion control and minimize food waste.</p><p>Manage inventory levels and oversee purchasing requirements.</p><p>Review stock usage and conduct regular inventory counts.</p><p>Coordinate with suppliers regarding product quality and availability.</p><p>Analyze food cost reports and implement corrective actions when necessary.</p><p>Food Safety &amp; Hygiene</p><p>Ensure full compliance with HACCP, food safety regulations, and company policies.</p><p>Maintain the highest standards of kitchen cleanliness and sanitation.</p><p>Conduct regular inspections of food storage, preparation, and handling procedures.</p><p>Ensure proper temperature controls, labeling, and stock rotation (FIFO).</p><p>Lead corrective actions related to food safety concerns and audit findings.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><p>Diploma or Degree in Culinary Arts, Hospitality Management, or a related field._x000D_ HACCP and Food Safety certifications preferred.</p>

<p>The IC will provide specialized technical expertise in the implementation, administration, monitoring, and optimization of cloud infrastructure and DevOps platforms within Microsoft Azure. The IC will be responsible for ensuring the availability, security, scalability, and performance of enterprise systems, managing CI/CD pipelines, and writing Infrastructure as Code (IaC). Crucially, the IC will work in close coordination with the internal development team to analyze existing on-premises application architectures, gather deployment requirements, and translate current on-premises VM resource metrics into optimized, cloud-native Azure resource allocations. The IC will also execute the tactical technical migration of legacy systems from an on-premises Proxmox virtualization environment to the Microsoft Azure cloud platform.</p><p><strong>Background:</strong> The Economic and Social Commission for Western Asia (ESCWA) forms part of the United Nations Secretariat and, like the other regional commissions, operates under the supervision of the United Nations Economic and Social Council. ESCWA comprises 21 Arab countries in Western Asia and North Africa. ESCWA provides a framework for the formulation and harmonization of sectoral policies for member countries, a platform for congress and coordination, a home for expertise and knowledge, and an information observatory. ESCWA activities are coordinated with the divisions and main offices of the Headquarters of the United Nations, specialized agencies, and international and regional organizations, including the League of Arab States and its subsidiary bodies, and the Gulf Cooperation Council. This position is located in the Decision-Support and Data Science Division (DSDSD). The Decision-Support and Data Science Division is part of ESCWA's broader modernization and innovation efforts, providing advanced analytics, secure digital platforms, and decision-support services within ESCWA, other UN entities, and Member States. Aligned with the UN 2.0 agenda and grounded in operational resilience, DSDS leverages cutting-edge hybrid infrastructure, scalable cloud tech frameworks, and modern deployment models to ensure high availability, security, and performance for critical digital assets. Its core functions include enterprise cloud environment management, infrastructure automation, continuous integration and continuous deployment (CI/CD) optimization, and the migration of legacy on-premises platforms to advanced public cloud ecosystems. Through these capabilities, DSDS maintains reliable, enterprise-grade digital decision-support tools that empower evidence-based decision-making and foster organizational efficiency across the region. Under the supervision of the Chief of the Decision-Support and Data Science Division and in close collaboration with the infrastructure and digital development teams, the Individual Contractor (IC) will support the implementation, automation, secure hosting, and optimization of core cloud systems and scalable technology environments to support strategic initiative delivery.</p><p><strong>Duties and responsibilities:</strong> Within delegated authority, the IC will be responsible for independently performing the following:</p><ul><li><strong>Cloud Infrastructure Implementation &amp; Administration:</strong><ul><li>Deploy, manage, and optimize enterprise-scale cloud resources within Microsoft Azure, ensuring optimal performance, governance, and resource utilization.</li><li>Administer hybrid virtualization architectures, transitioning existing virtual machines and workloads out of the on-premises Proxmox environment into designated Azure landing zones.</li><li>Maintain and configure base operating systems across enterprise Windows Server and Linux environments hosted in the cloud.</li></ul></li><li><strong>DevOps Platform Engineering &amp; Infrastructure as Code (IaC):</strong><ul><li>Design, build, and maintain automated CI/CD pipelines using Azure DevOps to support rapid, secure, and reliable software delivery cycles.</li><li>Author, review, and maintain infrastructure state using Infrastructure as Code tools, specifically Terraform, Bicep, and ARM Templates.</li><li>Develop automated operational scripts utilizing PowerShell to streamline recurring system administration and provisioning tasks.</li></ul></li><li><strong>Application Lifecycle &amp; Developer Collaboration:</strong><ul><li>Work closely with the development team to audit existing on-premises hosted applications and gather technical requirements for upcoming Azure cloud deployments.</li><li>Analyze the resource utilization and architectural dependencies of applications currently running on on-premises virtual machines to determine the optimal Azure cloud topology.</li><li>Evaluate and recommend whether applications should be migrated as traditional Infrastructure-as-a-Service (IaaS) virtual machines or refactored into cloud-native Azure resources (such as App Services, Azure SQL, or container instances) to maximize scalability and cost-efficiency.</li><li>Provide technical guidance to developers regarding cloud deployment pathways, access control configurations, and performance optimization on Azure.</li></ul></li><li><strong>Cloud Security, Identity, &amp; Monitoring:</strong><ul><li>Manage cloud governance, object lifecycles, and secure identity mapping through Azure Active Directory (Azure AD / Entra ID).</li><li>Configure comprehensive observability setups using Azure Monitor and Log Analytics to establish proactive system alerts, log analysis, and performance tracking.</li><li>Implement infrastructure hardening, security controls, and operational best practices across all deployed cloud frameworks.</li></ul></li></ul><p><strong>Desired Candidate Profile</strong></p><p>A bachelor's degree in Computer Science, Computer Engineering, Information Technology, Cloud Engineering, System Administration, or related technical fields is required. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed. A minimum of 3 years of professional experience in system administration, IT infrastructure operations, or cloud platforms architecture is required. Demonstrated hands-on experience deploying, administering, and monitoring production cloud environments using Microsoft Azure is required. Proven experience building automated CI/CD pipelines and developing infrastructure deployments utilizing Infrastructure as Code tools (Terraform, Bicep, or ARM Templates) is required. Proven experience collaborating directly with software development teams to extract application performance metrics, translate software requirements into infrastructure specifications, and plan application modernization strategies is required. Solid technical proficiency in scripting with PowerShell and configuring core infrastructure services, including Windows Server, Linux, and Azure Active Directory, is desirable. Practical technical experience supporting or executing system migrations from on-premises hypervisors (specifically Proxmox VE or VMware) to public cloud environments (Microsoft Azure) is highly desirable. Official Microsoft certifications (e.g., Azure Administrator Associate, Azure DevOps Engineer Expert, or Azure Solutions Architect Expert) are highly desirable.</p><p>English and French are the working languages of the United Nations Secretariat; and Arabic is a working language of ESCWA. For this position, fluency in English is required and knowledge of Arabic is desirable. Note: Fluency equals a rating of fluent in all four areas (speak, read, write, and understand) and Knowledge of equals a rating of confident in two of the four areas.</p>

<p><br></p><p><b>Position Summary</b>:The perfect candidate should be able to greet and serve customers well, work within a team and assist in showroom duties. Communicating with customers during and after visits, as well as provide exceptional customer service by assisting with furnishing houses by the appropriate measurements and sizes given.</p><p>Duties and Responsibilities<br>Greets customer on sales floor. <br>Customer service management. Provide customer service to all customers and assist them.<br>Creating and entering new customers on the tablet. <br>Creating sales quotations on the tablet<br>Present, promote and sell products/services using solid arguments to existing and prospective customers<br>Following up with customers after their visit. <br>Making sure the showroom is up to standards as well as completing the daily showroom checklist. <br>Assist with the seasonal inventories.<br>Implements displays for window and interior as directed by Visual Merchandising. <br>Pricing the showroom. + Checking the missing items in the showroom + ordering new items. <br>Order barcodes for accessories.<br>Suggests furniture size, period style, color, fabric, and wood that will complement customer's home and other furnishings. &amp; Discuss size and measurements for the customer, as well as taking sizes for specific items in front of the customer.<br>Unrolls bolts of curtains and carpets to display assortment of fabrics to customer<br>Close deals with customers and walk them out to the door.<br>Communicates for delivery of items to customer.<br>Check the condition of the items before delivering it to the customers.<br>Training new team, along with following up with their induction + orientation.<br>Abide by Company internal rules as well as team spirit. <br>Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs. <br>Continuously improve through customer feedback <br>Meets pre-set monthly, quarterly and yearly sales targets. <br>Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.<br>Reports based on management needs and requests.</p><p><strong>Desired Candidate Profile</strong></p><p><b>Education:</b><br>High Schoo Diploma or BA degree.</p><p>Skills &amp; Qualifications:<br>Strong communication skills, both written and oral.<br>Excellent selling and negotiation skills <br>Prioritizing, time management and organizational skills<br>Ability to gain immediate credibility with customers<br>High sense of proper customer service standards <br>Analytical and Meeting targets abilities<br>Knowledge of the furniture business</p>

<p><br></p><p><b>Position Summary</b>:The perfect candidate should be able to greet and serve customers well, work within a team and assist in showroom duties. Communicating with customers during and after visits, as well as provide exceptional customer service by assisting with furnishing houses by the appropriate measurements and sizes given.</p><p>Duties and Responsibilities<br>Greets customer on sales floor. <br>Customer service management. Provide customer service to all customers and assist them.<br>Creating and entering new customers on the tablet. <br>Creating sales quotations on the tablet<br>Present, promote and sell products/services using solid arguments to existing and prospective customers<br>Following up with customers after their visit. <br>Making sure the showroom is up to standards as well as completing the daily showroom checklist. <br>Assist with the seasonal inventories.<br>Implements displays for window and interior as directed by Visual Merchandising. <br>Pricing the showroom. + Checking the missing items in the showroom + ordering new items. <br>Order barcodes for accessories.<br>Suggests furniture size, period style, color, fabric, and wood that will complement customer's home and other furnishings. &amp; Discuss size and measurements for the customer, as well as taking sizes for specific items in front of the customer.<br>Unrolls bolts of curtains and carpets to display assortment of fabrics to customer<br>Close deals with customers and walk them out to the door.<br>Communicates for delivery of items to customer.<br>Check the condition of the items before delivering it to the customers.<br>Training new team, along with following up with their induction + orientation.<br>Abide by Company internal rules as well as team spirit. <br>Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs. <br>Continuously improve through customer feedback <br>Meets pre-set monthly, quarterly and yearly sales targets. <br>Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.<br>Reports based on management needs and requests.</p><p><strong>Desired Candidate Profile</strong></p><p><b>Education:</b><br>High Schoo Diploma or BA degree.</p><p>Skills &amp; Qualifications:<br>Strong communication skills, both written and oral.<br>Excellent selling and negotiation skills <br>Prioritizing, time management and organizational skills<br>Ability to gain immediate credibility with customers<br>High sense of proper customer service standards <br>Analytical and Meeting targets abilities<br>Knowledge of the furniture business</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Toters is an on-demand e-commerce and delivery platform and operates a service that enables customers to get anything in their city at the highest level of convenience. At Toters, technology is at the heart of everything we do. We have product teams that are working hard every day to create products that make our customers' lives easier. Our engineers are also continuously creating solutions to make our processes more efficient, all in an effort to get to our customers fast and at the best cost. If you are interested in working in a high growth startup environment, and look to be part of a team that will potentially change the way customers shop in the Middle East, apply now.</p><p>A Category Manager is a person who is responsible in building and maintaining strong, long-lasting supplier relationships based on trust and respect. The Category Manager has to clearly communicate the progress of monthly/quarterly initiatives to upper management.</p><p><b>Responsibilities</b>:</p><ul><li>Serve as the lead point of contact for all suppliers, negotiate new contract, and extract up front and back margins</li><li>Build and maintain strong, long-lasting supplier relationships based on trust and respect</li><li>Negotiate contracts and close agreements to maximize profits</li><li>Analyze data or insights to determine industry and consumer trends</li><li>Clearly communicate the progress of monthly/quarterly initiatives to upper management</li><li>Devise long-term development strategies for product categories</li><li>Foster trust relationships with suppliers to achieve better pricing and quality of services</li><li>Prepare reports on positioning of a product category to maximize visibility</li><li>Communicating with suppliers to understand their needs and explain product value</li><li>Collecting and analyzing data to learn more about consumer behavior and propose ideas to increase revenues</li><li>Resolving complaints and preventing additional issues by improving processes</li><li>Liaise with the marketing coordinator to determined competitive pricing promotional activities of a product category</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Proven work experience as a Category Manager or similar role</li><li>Problem solving skills and analytical skills</li><li>FMCG experience is preferred</li><li>Proven ability to juggle multiple projects at a time, while maintaining sharp attention to detail</li><li>Excellent listening, negotiation and presentation skills</li><li>Strong verbal and written communication skills</li><li>BA/BS degree in Business Administration, Supply Chain or relevant field</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Toters is an on-demand e-commerce and delivery platform and operates a service that enables customers to get anything in their city at the highest level of convenience. At Toters, technology is at the heart of everything we do. We have product teams that are working hard everyday to create products that make our customers' lives easier. Our engineers are also continuously creating solutions to make our processes more efficient, all in an effort to get to our customers fast and at the best cost. If you are interested in working in a high growth startup environment, and look to be part of a team that will potentially change the way customers shop in the Middle East, apply now.</p><p>An Account Manager has to be experienced to manage all types of accounts and to handle an all time great relationship with merchants. The Account Manager serves as the interface between the merchants and the Business Development team in the company. They are assigned a company's existing merchants accounts and their main job is to sustain and grow its profile.</p><p><b>Responsibilities</b>:</p><ul><li>Serve as the lead point of contact for all Merchants on account management matters</li><li>Build and maintain strong, long-lasting merchant relationships based on trust and respect</li><li>Negotiate contracts and close agreements to maximize profits</li><li>Ensure the timely and successful delivery of our solutions according to merchant needs and objectives</li><li>Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders</li><li>Develop new business with existing merchants and/or identify areas of improvement to meet objectives and increase revenues</li><li>Creating co-marketing initiatives and promotional material with merchants aimed at attracting new users to Toters platform and highlighting to existing customers the value of being on our platform</li><li>Forecast and track account metrics and take the initiative to rectify/enhance on the findings</li><li>Prepare reports on account status</li><li>Collaborate with the Business Development team to identify and grow opportunities</li><li>Communicating with merchants to understand their needs and explain product value</li><li>Collecting and analyzing data to learn more about consumer behavior and propose ideas to increase revenues</li><li>Maintaining updated knowledge of company products and services</li><li>Resolving complaints and preventing additional issues by improving processes</li><li>Identifying industry trends.</li><li>Acting as a client advocate with a focus on improving the merchant experience.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Proven work experience as a, Account Manager, Sales Account Manager or similar role</p><p>Problem solving skills and analytical skills</p><p>Solid experience with CRM software and MS Office (particularly MS Excel)</p><p>Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail</p><p>Excellent listening, negotiation and presentation skills</p><p>Strong verbal and written communication skills</p><p>BA/BS degree in Business Administration, Sales or relevant field</p><p>Extensive, accurate product knowledge.</p><p></p></section>