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<p>Welcome and greet guests in a warm, professional, and courteous manner.<br>Perform check-in and check-out procedures accurately and efficiently.<br>Verify guest reservations, identification, payment details, and room preferences.<br>Provide guests with information about hotel facilities, services, restaurants, and local attractions.<br>Handle guest requests, inquiries, complaints, and special arrangements professionally.<br>Maintain a strong knowledge of room types, rates, promotions, hotel facilities, and current availability.<br>Coordinate with Housekeeping, Reservations, Concierge, Bell Desk, Engineering, and Food & Beverage to ensure smooth guest service.<br>Manage room keys, guest profiles, wake-up calls, messages, and other front office requests.<br>Process cash, credit card, and other payment transactions accurately.<br>Maintain accurate guest accounts and assist with billing discrepancies.<br>Promote hotel services and suitable upgrades while maintaining a guest-focused approach.<br>Ensure VIP, repeat, long-stay, and special-occasion guests receive personalized attention.<br>Handle telephone calls and correspondence professionally.<br>Follow hotel standards for guest privacy, security, safety, and confidentiality.<br>Maintain a clean, organized, and professional front desk area.<br>Record and communicate guest issues and special requests during shift handovers.<br>Assist in resolving guest complaints and escalate complex issues to the Front Office Supervisor or Manager.<br>Follow all hotel policies, procedures, and luxury service standards.<br>Perform other duties assigned by the Front Office Management.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Previous experience in a front office or guest-service position, preferably in a 4- or 5-star hotel.</li><li>Hospitality or hotel management education is an advantage.</li><li>Excellent communication and interpersonal skills.</li><li>Fluent English; Arabic and French are strong advantages.</li><li>Professional appearance and excellent personal presentation.</li><li>Strong customer-service and problem-solving skills.</li><li>Ability to remain calm and professional under pressure.</li><li>Good computer skills and familiarity with hotel PMS systems such as Opera is an advantage.</li><li>Ability to work flexible shifts, including morning, evening, night, weekends, and public holidays.</li><li>Strong attention to detail and ability to multitask.</li><li>Positive attitude, teamwork, and a genuine passion for hospitality.</li></ul><p>Key Competencies</p><ul><li>Luxury guest service</li><li>Communication skills</li><li>Guest complaint handling</li><li>Attention to detail</li><li>Teamwork</li><li>Professionalism</li><li>Problem solving</li><li>Upselling skills</li><li>Cash and payment handling</li><li>Time management</li><li>Cultural awareness</li><li>Confidentiality and discretion</li></ul>
Middle Beach Hotel & Resort - Jounieh is looking for a professional, organized, and customer-focused Front Office Receptionist to join the team.
<br>
<br>Key Responsibilities:
<br>
<br>-Welcome and assist guests and visitors in a friendly and professional manner.
<br>-Handle incoming calls, emails, and inquiries.
<br>-Manage check-ins and check-outs efficiently.
<br>-Process reservations and maintain accurate records.
<br>-Coordinate with other departments to ensure excellent guest service.
<br>-Perform general administrative and front desk duties.
<br>
<br>Requirements:
<br>
<br>-Previous experience in front office, reception, customer service, or hospitality is preferred.
<br>-Strong communication and interpersonal skills.
<br>-Good computer skills and familiarity with Microsoft Office.
<br>-Ability to work independently and multitask in a fast-paced environment.
<br>-Professional appearance and positive attitude.
<br>Fluency in English is required; Arabic is essential.
<br>
<br>Working Shift PM (4PM - 12AM)
<br>
<br>If you are organized, friendly, and passionate about providing excellent customer service, we'd love to hear from you
FRONT DESK & CLIENT RELATIONS COORDINATOR
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<br>GEORGES HOBEIKA fashion house is seeking a warm and welcoming Front Desk & Client Relations Coordinator to join its Beirut showroom.
<br>
<br>
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<br>The role involves welcoming and engaging with an exclusive clientele, managing showroom reception and salon flow, coordinating appointments
<br>
<br>
<br>
<br>✨ Requirements:
<br>
<br>* Elegant, warm & professional presence
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<br>* Excellent communication and interpersonal skills
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<br>* Strong organizational skills & attention to detail
<br>
<br>* Previous experience in luxury, hospitality, fashion or a similar environment is a plus
<br>
<br>* Fluent in English; French is a plus
<br>
<br>email: hr@georgeshobeika.com
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>We are currently looking for dynamic, and self motivated Front Office professionals who want to move their careers forward.<br><br>As a Front Desk Agent you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as:<br><br>• Provide prompt, courteous and efficient service to all guest, so as to achieve a high level of customer satisfaction through personalized service from arrival till departure <br>• Ensure guests are personally greeted by name, if known and escorted to their room to make them feel expected and welcomed <br>• Conduct in room & hotel familiarization and assist guest in hotel activity enquiries / requests<br>• Maintain an up to date knowledge of hotel information and local services, including operating hours, promotions, events, attractions and any allied information to respond to guest queries<br>• Maintain an awareness of rate levels to be sold on a daily basis and the occupancy levels<br>• Accurately administer Front Desk cashiering standards and comply with all laid down systems, policies and procedures<br>• Process accounts from check-in to check-out, ensuring accurate postings of all incidental charges using computerized Front Office systems<br>• Maintain the privacy of all guests by ensuring that no details of the guests are disclosed<br>• Demonstrate a complete understanding of the hotel’s policies, procedures and service standards and have full knowledge of the hotel facilities and happenings</p> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
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<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
1+ years </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
About the job Front Desk & Office Administrator
<p><strong>Location:</strong> Beirut, Lebanon</p><br>
<p><strong>Industry:</strong> Building Materials </p><br>
Role Overview
<p>We are looking for a proactive and highly organized <strong>Front Desk & Office Administrator</strong> to ensure the smooth day-to-day operation of our office. This role serves as the first point of contact for visitors, employees, and service providers while overseeing reception activities, office administration, facilities coordination, and workplace readiness.</p><br>
Key Responsibilities
<ul><li>Welcome visitors, customers, and employees in a professional and friendly manner.</li><li>Manage incoming calls, mail, courier services, and meeting room bookings.</li><li>Coordinate office maintenance, facilities, and external service providers.</li><li>Monitor office supplies, inventory, and procurement requests.</li><li>Ensure the office remains clean, organized, and fully operational.</li><li>Manage petty cash records and support routine administrative activities.</li><li>Coordinate office arrangements for meetings, training sessions, visitors, and company events.</li><li>Support onboarding by preparing workstations and coordinating with HR and IT.</li><li>Ensure compliance with office health, safety, and housekeeping standards.</li></ul>
Requirements
<ul><li>Bachelor's degree in Business Administration or a related field.</li><li>2–5 years of experience in office administration, front desk, office management, or a similar role.</li><li>Fluency in Arabic and English (French is an advantage).</li><li>Proficiency in Microsoft Office (Word, Excel, and PowerPoint).</li><li>Strong organizational, communication, and coordination skills.</li><li>Excellent customer service orientation and interpersonal skills.</li><li>Ability to manage multiple tasks with strong attention to detail.</li><li>Professional appearance, integrity, and ability to maintain confidentiality.</li></ul>
<br>
<br> </div>
4 stars Hotel in Hamra is looking for a Front Office agent to join our team. Bachelor degree in Hospitality, hotel management or any related field. 2 to 3 years of experience in a similar role
• Lead and oversee all Front of House daily operations.
<br>• Recruit, train, motivate, and manage the front desk team.
<br>• Deliver an exceptional customer experience for every member and visitor.
<br>• Handle member inquiries, feedback, and concerns professionally.
<br>• Drive membership sales through consultations, follow-ups, and lead conversion.
<br>• Build lasting relationships with members to maximize retention and satisfaction.
<br>• Maintain accurate member records and update internal systems.
<br>• Monitor team performance and ensure high service standards are consistently achieved.
<br>• Support the achievement of monthly sales targets and operational goals.
<br>• Help create a positive, welcoming, and motivating gym atmosphere
Lancaster Eden Bay is looking for a Front Office Operator.
<br>The candidate should: answer all phone calls and requests.
<br>Previous experience in a 5-star hotel, within the same role is needed
<br>Flexible in a working shift
<br>English is a must. French is a plus
Welcome and greet guests in a warm, professional, and courteous manner.
<br>Perform check-in and check-out procedures accurately and efficiently.
<br>Verify guest reservations, identification, payment details, and room preferences.
<br>Provide guests with information about hotel facilities, services, restaurants, and local attractions.
<br>Handle guest requests, inquiries, complaints, and special arrangements professionally.
<br>Maintain a strong knowledge of room types, rates, promotions, hotel facilities, and current availability.
<br>Coordinate with Housekeeping, Reservations, Concierge, Bell Desk, Engineering, and Food & Beverage to ensure smooth guest service.
<br>Manage room keys, guest profiles, wake-up calls, messages, and other front office requests.
<br>Process cash, credit card, and other payment transactions accurately.
<br>Maintain accurate guest accounts and assist with billing discrepancies.
<br>Promote hotel services and suitable upgrades while maintaining a guest-focused approach.
<br>Ensure VIP, repeat, long-stay, and special-occasion guests receive personalized attention.
<br>Handle telephone calls and correspondence professionally.
<br>Follow hotel standards for guest privacy, security, safety, and confidentiality.
<br>Maintain a clean, organized, and professional front desk area.
<br>Record and communicate guest issues and special requests during shift handovers.
<br>Assist in resolving guest complaints and escalate complex issues to the Front Office Supervisor or Manager.
<br>Follow all hotel policies, procedures, and luxury service standards.
<br>Perform other duties assigned by the Front Office Management.
<br>Requirements
<br>Previous experience in a front office or guest-service position, preferably in a 4- or 5-star hotel.
<br>Hospitality or hotel management education is an advantage.
<br>Excellent communication and interpersonal skills.
<br>Fluent English; Arabic and French are strong advantages.
<br>Professional appearance and excellent personal presentation.
<br>Strong customer-service and problem-solving skills.
<br>Ability to remain calm and professional under pressure.
<br>Good computer skills and familiarity with hotel PMS systems such as Opera is an advantage.
<br>Ability to work flexible shifts, including morning, evening, night, weekends, and public holidays.
<br>Strong attention to detail and ability to multitask.
<br>Positive attitude, teamwork, and a genuine passion for hospitality.
<br>Key Competencies
<br>Luxury guest service
<br>Communication skills
<br>Guest complaint handling
<br>Attention to detail
<br>Teamwork
<br>Professionalism
<br>Problem solving
<br>Upselling skills
<br>Cash and payment handling
<br>Time management
<br>Cultural awareness
<br>Confidentiality and discretion
<p>Welcome members and visitors with a friendly, professional, and positive attitude. Manage member check-ins, appointments, and daily front desk operations efficiently. Respond to phone calls, emails, WhatsApp messages, and member inquiries promptly and professionally. Present and promote gym memberships, services, and ongoing promotions. Generate new memberships and contribute to achieving monthly sales targets. Process payments and maintain accurate financial and client records. Update member information and ensure data accuracy within internal systems. Maintain a clean, organized, and welcoming reception area. Build strong relationships with members to enhance satisfaction and retention. Support daily gym operations and contribute to a positive team environment.</p>
WE ARE HIRING – HOTEL RECEPTIONIST
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<br>A hotel located in Tabarja – Jounieh is looking for a Receptionist to join its team.
<br>
<br>???? PM Shift: 4:00 PM – 12:00 AM
<br>???? Location: Tabarja – Jounieh
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<br>Candidates should be professional, presentable, customer-oriented, and have good communication skills. Previous hotel/front office experience is a plus.
<br>
<br>???? Send your CV to:
<br>careers@operahotel-lb.com or
<br>03973335
Radisson Blu Martinez Hotel, Beirut is seeking to hire Front Office Supervisor
<br>
<br>Job Duties & Responsibilities
<br>• Welcome guests and ensure a professional and friendly check-in and check-out experience
<br>• Monitor guest satisfaction and promptly resolve complaints or service issues
<br>• Ensure accurate handling of reservations, room assignments, billing, payments, and guest requests
<br>• Coordinate effectively with Housekeeping, Reservations, Maintenance, and other departments
<br>• Ensure proper cash handling and accurate completion of shift reports
<br>• Maintain high standards of service, professionalism, and guest confidentiality
<br>• Assist the Front Office Manager with administrative and operational duties as required
<br>Job Requirements
<br>• Previous experience in a front office or guest services role, preferably within a hotel or hospitality environment
<br>• Previous supervisory or team-lead experience is preferred
<br>• Excellent communication and interpersonal skills
<br>• Strong customer service and problem-solving abilities
<br>• Good organizational and multitasking skills
<br>• Ability to remain calm and professional under pressure
<br>• Familiarity with hotel property management systems (PMS) is preferred
<br>• Professional appearance and a positive, guest-focused attitude
<br>• Flexibility to work shifts, weekends, and public holidays as required
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Aspire Software is looking for a Senior Software Developer to join our team in Lebanon.<br> Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals.<br> By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.<br> About the Job: You will work closely with our Senior Integrations Engineer and within the Platform, Data and Security function, collaborating directly with external technical partners, internal product and engineering teams, and a codebase that spans modern TypeScript microservices and a mature .<br>NET API. Critically, you will be expected to use AI-enabled development workflows not as a productivity shortcut but as a genuine engineering methodology: taking loosely defined integration requirements and using Claude Code and agentic tooling to plan, refine, and deliver production-quality outcomes.<br> If you want to build things that matter, work in an environment that is serious about AI-native engineering, and grow your skills across a genuinely interesting technical domain, this is the role.<br> Key responsibilities Integration design and delivery Design, build, and maintain integrations between the NBI platform and third-party systems including POS providers, payment processors, CRM platforms, and marketing tools, using the target TypeScript and AWS Lambda microservices stack.<br> Own the full integration lifecycle for assigned partners: technical discovery, API contract design, build, testing, deployment, and ongoing reliability monitoring.<br> Work within our existing .<br>NET and SQL-based integration layer where required, reading and understanding legacy implementations to inform refactoring, extend capability, or resolve production issues without introducing regression.<br> Ensure all integrations are built to be robust, observable, and maintainable, with appropriate error handling, retry logic, and alerting in place from the start.<br> Technical partner engagement Engage directly with third-party technical teams to understand API contracts, negotiate integration approaches, and resolve ambiguities during implementation.<br> Represent NBI professionally in technical discussions with external partners, translating business requirements into clear integration specifications and surfacing risks or constraints early.<br> Document integration contracts, data flows, and operational runbooks clearly, ensuring the team can support and extend integrations beyond the initial build.<br> AI-enabled engineering and delivery quality Use Claude Code and agentic AI workflows as a core part of how you work: from decomposing a loosely defined integration requirement into a structured delivery plan, through scaffolding, iterative refinement, and test generation, to final production-ready output.<br> Apply strong engineering judgement to AI-generated output; you know how to verify correctness at integration boundaries, catch hallucinated API behaviour, and hold quality standards even when AI tooling is doing a large share of the drafting.<br> Contribute to the team's evolving norms around AI-augmented engineering: what works, what does not, where human judgement is non-negotiable, and how to structure tasks for reliable AIassisted execution.<br> Work within the Shape Up delivery model, engaging with pitches during shaping, committing to delivery within cycle, and surfacing scope or complexity concerns proactively rather than after the fact.<br> Collaborate closely with the QA function to ensure integrations are testable, with agreed acceptance criteria, contract tests, and monitoring in place before delivery is considered complete.<br> Use Linear, Notion, and GitLab as standard tooling across work tracking, documentation, and CI/CD.<br> About you You are an engineer who takes integration work seriously as a discipline, not just plumbing between systems.<br> You understand that the quality of an integration shows up in production at the worst possible moment, so you build with reliability and observability in mind from the start.<br> You are comfortable working across both modern serverless architectures and legacy codebases, and you communicate clearly enough with technical partners to get integrations right the first time rather than the third.<br> Equally important: you are an experienced practitioner of AI-native engineering.<br> You do not use Claude Code to autocomplete lines of code.<br> You use it to think through an approach, decompose ambiguous requirements into executable steps, generate and iterate on implementation, and produce output you are prepared to own and defend.<br> You have enough experience with agentic workflows to know their limits, and enough engineering rigour to close the gap where they fall short.<br> Excellent written and verbal English communication skills; able to engage with technical partners and internal teams across time zones with clarity and professionalism Strong commercial experience building and maintaining third-party integrations using REST APIs, webhooks, and event-driven patterns Solid Node.<br>js and TypeScript development experience, with the ability to build production-quality backend services and integrations independently Ability to read, understand, and work within a .<br>NET / C# codebase; you do not need to be a .<br>NET specialist, but you cannot be blocked by one Working knowledge of SQL and relational databases; comfortable writing and reviewing queries, understanding data access patterns, and reasoning about integration data flows Demonstrated experience using Claude Code or equivalent agentic AI tooling as a core part of your engineering workflow; able to take a loosely defined capability, structure it into a delivery plan using AI, and drive it through to production-quality output with appropriate verification at each stage Strong engineering judgement when working with AI-generated code; you know what to trust, what to verify, and what to rewrite, particularly at API boundaries and in integration-critical paths.<br> Strong attention to detail in API contract design, error handling, and edge-case coverage; integrations you build do not silently fail Highly desirable Hands-on experience with AWS Lambda and serverless architectures, including event-driven patterns and infrastructure-as-code tooling such as Terraform Experience integrating with POS systems, payment processors, or hospitality platforms in a commercial environment Familiarity with AI agent orchestration, prompt engineering for code generation tasks, and context management in multi-step agentic workflows Familiarity with observability tooling (Datadog or equivalent) for monitoring integration health, alerting on failures, and diagnosing production issues Experience working in Linear, Notion, and GitLab as a day-to-day engineering toolchain Experience working in Shape Up, Kanban, or other non-sprint delivery models with a strong sense of personal delivery accountability Exposure to multi-region or multi-market SaaS environments, where integration behaviour may vary by geography or partner configuration What's in it for you You will be working on integrations that restaurant operators depend on every day, at a moment when the team is actively rebuilding how those integrations work.<br> The shift from a complex legacy integration layer to a modern, event-driven microservices architecture is a genuine technical problem, and you will have real ownership of meaningful parts of it.<br> The work spans new partner onboarding into North America, the modernisation of existing POS and payment integrations, and an engineering culture that treats AI-native delivery as a first-class discipline.<br> If you want to grow your skills across serverless architecture, integration design, and agentic engineering on a platform that touches tens of thousands of venues, you will find genuine scope to do that here.<br> Why join us A team built on genuine care for the people we work with and the customers we serve.<br> We work remotely, we hold each other to a high standard, and we are committed to building a team that reflects the diversity of the communities and industries we serve.<br> We welcome applications from candidates of all backgrounds.<br></span> </div>
Hiring for a prestigious hotel in Tabarja (Jounieh):
<br>
<br>- Front Office Agent (Am/Pm)
<br>
<br>
<br>Only Lebanese.
<br>Preferably candidates living in the same area.
<br>
<br>Am (8 to 4); Pm (4 - 12).
<br>Salaries up to 800$ - 850$ (negotiable as per experience) plus other benefits.
<br>
<br>Contact: 03 973 335
Welcome and greet guests in a warm, professional, and courteous manner.
<br>Perform check-in and check-out procedures accurately and efficiently.
<br>Verify guest reservations, identification, payment details, and room preferences.
<br>Provide guests with information about hotel facilities, services, restaurants, and local attractions.
<br>Handle guest requests, inquiries, complaints, and special arrangements professionally.
<br>Maintain a strong knowledge of room types, rates, promotions, hotel facilities, and current availability.
<br>Coordinate with Housekeeping, Reservations, Concierge, Bell Desk, Engineering, and Food & Beverage to ensure smooth guest service.
<br>Manage room keys, guest profiles, wake-up calls, messages, and other front office requests.
<br>Process cash, credit card, and other payment transactions accurately.
<br>Maintain accurate guest accounts and assist with billing discrepancies.
<br>Promote hotel services and suitable upgrades while maintaining a guest-focused approach.
<br>Ensure VIP, repeat, long-stay, and special-occasion guests receive personalized attention.
<br>Handle telephone calls and correspondence professionally.
<br>Follow hotel standards for guest privacy, security, safety, and confidentiality.
<br>Maintain a clean, organized, and professional front desk area.
<br>Record and communicate guest issues and special requests during shift handovers.
<br>Assist in resolving guest complaints and escalate complex issues to the Front Office Supervisor or Manager.
<br>Follow all hotel policies, procedures, and luxury service standards.
<br>Perform other duties assigned by the Front Office Management.
<br>Requirements
<br>Previous experience in a front office or guest-service position, preferably in a 4- or 5-star hotel.
<br>Hospitality or hotel management education is an advantage.
<br>Excellent communication and interpersonal skills.
<br>Fluent English; Arabic and French are strong advantages.
<br>Professional appearance and excellent personal presentation.
<br>Strong customer-service and problem-solving skills.
<br>Ability to remain calm and professional under pressure.
<br>Good computer skills and familiarity with hotel PMS systems such as Opera is an advantage.
<br>Ability to work flexible shifts, including morning, evening, night, weekends, and public holidays.
<br>Strong attention to detail and ability to multitask.
<br>Positive attitude, teamwork, and a genuine passion for hospitality.
<br>Key Competencies
<br>Luxury guest service
<br>Communication skills
<br>Guest complaint handling
<br>Attention to detail
<br>Teamwork
<br>Professionalism
<br>Problem solving
<br>Upselling skills
<br>Cash and payment handling
<br>Time management
<br>Cultural awareness
<br>Confidentiality and discretion
Welcome and greet guests in a warm, professional, and courteous manner.
<br>Perform check-in and check-out procedures accurately and efficiently.
<br>Verify guest reservations, identification, payment details, and room preferences.
<br>Provide guests with information about hotel facilities, services, restaurants, and local attractions.
<br>Handle guest requests, inquiries, complaints, and special arrangements professionally.
<br>Maintain a strong knowledge of room types, rates, promotions, hotel facilities, and current availability.
<br>Coordinate with Housekeeping, Reservations, Concierge, Bell Desk, Engineering, and Food & Beverage to ensure smooth guest service.
<br>Manage room keys, guest profiles, wake-up calls, messages, and other front office requests.
<br>Process cash, credit card, and other payment transactions accurately.
<br>Maintain accurate guest accounts and assist with billing discrepancies.
<br>Promote hotel services and suitable upgrades while maintaining a guest-focused approach.
<br>Ensure VIP, repeat, long-stay, and special-occasion guests receive personalized attention.
<br>Handle telephone calls and correspondence professionally.
<br>Follow hotel standards for guest privacy, security, safety, and confidentiality.
<br>Maintain a clean, organized, and professional front desk area.
<br>Record and communicate guest issues and special requests during shift handovers.
<br>Assist in resolving guest complaints and escalate complex issues to the Front Office Supervisor or Manager.
<br>Follow all hotel policies, procedures, and luxury service standards.
<br>Perform other duties assigned by the Front Office Management.
<br>Requirements
<br>Previous experience in a front office or guest-service position, preferably in a 4- or 5-star hotel.
<br>Hospitality or hotel management education is an advantage.
<br>Excellent communication and interpersonal skills.
<br>Fluent English; Arabic and French are strong advantages.
<br>Professional appearance and excellent personal presentation.
<br>Strong customer-service and problem-solving skills.
<br>Ability to remain calm and professional under pressure.
<br>Good computer skills and familiarity with hotel PMS systems such as Opera is an advantage.
<br>Ability to work flexible shifts, including morning, evening, night, weekends, and public holidays.
<br>Strong attention to detail and ability to multitask.
<br>Positive attitude, teamwork, and a genuine passion for hospitality.
<br>Key Competencies
<br>Luxury guest service
<br>Communication skills
<br>Guest complaint handling
<br>Attention to detail
<br>Teamwork
<br>Professionalism
<br>Problem solving
<br>Upselling skills
<br>Cash and payment handling
<br>Time management
<br>Cultural awareness
<br>Confidentiality and discretion
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Lancaster Eden Bay is looking for A front Office Bellboy. The candidate will assist guest with their luggage and maintain a professional and friendly attitude at all times.</p><p><br></p><p>Previous experience is needed. English is a must, French is a plus.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Previous experience is needed. English is a must, French is a plus.</p><p></p></section>
<p>We are looking for a proactive and highly organized Front Desk & Office Administrator to ensure the smooth day-to-day operation of our office. This role serves as the first point of contact for visitors, employees, and service providers while overseeing reception activities, office administration, facilities coordination, and workplace readiness.</p><p><b><br></b></p><p><b>Key Responsibilities</b></p><ul><li>Welcome visitors, customers, and employees in a professional and friendly manner.</li><li>Manage incoming calls, mail, courier services, and meeting room bookings.</li><li>Coordinate office maintenance, facilities, and external service providers.</li><li>Monitor office supplies, inventory, and procurement requests.</li><li>Ensure the office remains clean, organized, and fully operational.</li><li>Manage petty cash records and support routine administrative activities.</li><li>Coordinate office arrangements for meetings, training sessions, visitors, and company events.</li><li>Support onboarding by preparing workstations and coordinating with HR and IT.</li><li>Ensure compliance with office health, safety, and housekeeping standards.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Business Administration or a related field.</p><p>2 5 years of experience in office administration, front desk, office management, or a similar role.</p><p>Fluency in Arabic and English (French is an advantage).</p><p>Proficiency in Microsoft Office (Word, Excel, and PowerPoint).</p><p>Strong organizational, communication, and coordination skills.</p><p>Excellent customer service orientation and interpersonal skills.</p><p>Ability to manage multiple tasks with strong attention to detail.</p><p>Professional appearance, integrity, and ability to maintain confidentiality.</p>
Hiring Receptionist/Front Desk “Pm Shift” for a prestigious hotel in Tabarja (Jounieh):
<br>Only Lebanese nationals with previous related experience.
<br>Preferably candidates living in the same area.
<br>6 working days; 1 day-off / Shift: 4pm - 12 am.
<br>Salary up to 800$ - 900$ (negotiable as per experience).
<br>Share your CV at: +9613706792 “No Calls”
Welcome and greet guests in a warm, professional, and courteous manner.
<br>Perform check-in and check-out procedures accurately and efficiently.
<br>Verify guest reservations, identification, payment details, and room preferences.
<br>Provide guests with information about hotel facilities, services, restaurants, and local attractions.
<br>Handle guest requests, inquiries, complaints, and special arrangements professionally.
<br>Maintain a strong knowledge of room types, rates, promotions, hotel facilities, and current availability.
<br>Coordinate with Housekeeping, Reservations, Concierge, Bell Desk, Engineering, and Food & Beverage to ensure smooth guest service.
<br>Manage room keys, guest profiles, wake-up calls, messages, and other front office requests.
<br>Process cash, credit card, and other payment transactions accurately.
<br>Maintain accurate guest accounts and assist with billing discrepancies.
<br>Promote hotel services and suitable upgrades while maintaining a guest-focused approach.
<br>Ensure VIP, repeat, long-stay, and special-occasion guests receive personalized attention.
<br>Handle telephone calls and correspondence professionally.
<br>Follow hotel standards for guest privacy, security, safety, and confidentiality.
<br>Maintain a clean, organized, and professional front desk area.
<br>Record and communicate guest issues and special requests during shift handovers.
<br>Assist in resolving guest complaints and escalate complex issues to the Front Office Supervisor or Manager.
<br>Follow all hotel policies, procedures, and luxury service standards.
<br>Perform other duties assigned by the Front Office Management.
<br>Requirements
<br>Previous experience in a front office or guest-service position, preferably in a 4- or 5-star hotel.
<br>Hospitality or hotel management education is an advantage.
<br>Excellent communication and interpersonal skills.
<br>Fluent English; Arabic and French are strong advantages.
<br>Professional appearance and excellent personal presentation.
<br>Strong customer-service and problem-solving skills.
<br>Ability to remain calm and professional under pressure.
<br>Good computer skills and familiarity with hotel PMS systems such as Opera is an advantage.
<br>Ability to work flexible shifts, including morning, evening, night, weekends, and public holidays.
<br>Strong attention to detail and ability to multitask.
<br>Positive attitude, teamwork, and a genuine passion for hospitality.
<br>Key Competencies
<br>Luxury guest service
<br>Communication skills
<br>Guest complaint handling
<br>Attention to detail
<br>Teamwork
<br>Professionalism
<br>Problem solving
<br>Upselling skills
<br>Cash and payment handling
<br>Time management
<br>Cultural awareness
<br>Confidentiality and discretion