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<p>Welcome and greet guests in a warm, professional, and courteous manner. Perform check-in and check-out procedures accurately and efficiently. Verify guest reservations, identification, payment details, and room preferences. Provide guests with information about hotel facilities, services, restaurants, and local attractions. Handle guest requests, inquiries, complaints, and special arrangements professionally. Maintain a strong knowledge of room types, rates, promotions, hotel facilities, and current availability. Coordinate with Housekeeping, Reservations, Concierge, Bell Desk, Engineering, and Food & Beverage to ensure smooth guest service. Manage room keys, guest profiles, wake-up calls, messages, and other front office requests. Process cash, credit card, and other payment transactions accurately. Maintain accurate guest accounts and assist with billing discrepancies. Promote hotel services and suitable upgrades while maintaining a guest-focused approach. Ensure VIP, repeat, long-stay, and special-occasion guests receive personalized attention. Handle telephone calls and correspondence professionally. Follow hotel standards for guest privacy, security, safety, and confidentiality. Maintain a clean, organized, and professional front desk area. Record and communicate guest issues and special requests during shift handovers. Assist in resolving guest complaints and escalate complex issues to the Front Office Supervisor or Manager. Follow all hotel policies, procedures, and luxury service standards. Perform other duties assigned by the Front Office Management.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Previous experience in a front office or guest-service position, preferably in a 4- or 5-star hotel.</li><li>Hospitality or hotel management education is an advantage.</li><li>Excellent communication and interpersonal skills.</li><li>Fluent English; Arabic and French are strong advantages.</li><li>Professional appearance and excellent personal presentation.</li><li>Strong customer-service and problem-solving skills.</li><li>Ability to remain calm and professional under pressure.</li><li>Good computer skills and familiarity with hotel PMS systems such as Opera is an advantage.</li><li>Ability to work flexible shifts, including morning, evening, night, weekends, and public holidays.</li><li>Strong attention to detail and ability to multitask.</li><li>Positive attitude, teamwork, and a genuine passion for hospitality.</li></ul><p>Key Competencies</p><ul><li>Luxury guest service</li><li>Communication skills</li><li>Guest complaint handling</li><li>Attention to detail</li><li>Teamwork</li><li>Professionalism</li><li>Problem solving</li><li>Upselling skills</li><li>Cash and payment handling</li><li>Time management</li><li>Cultural awareness</li><li>Confidentiality and discretion</li></ul>
<p>Welcome and greet guests in a warm, professional, and courteous manner.<br>Perform check-in and check-out procedures accurately and efficiently.<br>Verify guest reservations, identification, payment details, and room preferences.<br>Provide guests with information about hotel facilities, services, restaurants, and local attractions.<br>Handle guest requests, inquiries, complaints, and special arrangements professionally.<br>Maintain a strong knowledge of room types, rates, promotions, hotel facilities, and current availability.<br>Coordinate with Housekeeping, Reservations, Concierge, Bell Desk, Engineering, and Food & Beverage to ensure smooth guest service.<br>Manage room keys, guest profiles, wake-up calls, messages, and other front office requests.<br>Process cash, credit card, and other payment transactions accurately.<br>Maintain accurate guest accounts and assist with billing discrepancies.<br>Promote hotel services and suitable upgrades while maintaining a guest-focused approach.<br>Ensure VIP, repeat, long-stay, and special-occasion guests receive personalized attention.<br>Handle telephone calls and correspondence professionally.<br>Follow hotel standards for guest privacy, security, safety, and confidentiality.<br>Maintain a clean, organized, and professional front desk area.<br>Record and communicate guest issues and special requests during shift handovers.<br>Assist in resolving guest complaints and escalate complex issues to the Front Office Supervisor or Manager.<br>Follow all hotel policies, procedures, and luxury service standards.<br>Perform other duties assigned by the Front Office Management.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Previous experience in a front office or guest-service position, preferably in a 4- or 5-star hotel.</li><li>Hospitality or hotel management education is an advantage.</li><li>Excellent communication and interpersonal skills.</li><li>Fluent English; Arabic and French are strong advantages.</li><li>Professional appearance and excellent personal presentation.</li><li>Strong customer-service and problem-solving skills.</li><li>Ability to remain calm and professional under pressure.</li><li>Good computer skills and familiarity with hotel PMS systems such as Opera is an advantage.</li><li>Ability to work flexible shifts, including morning, evening, night, weekends, and public holidays.</li><li>Strong attention to detail and ability to multitask.</li><li>Positive attitude, teamwork, and a genuine passion for hospitality.</li></ul><p><strong>Key Competencies</strong></p><ul><li>Luxury guest service</li><li>Communication skills</li><li>Guest complaint handling</li><li>Attention to detail</li><li>Teamwork</li><li>Professionalism</li><li>Problem solving</li><li>Upselling skills</li><li>Cash and payment handling</li><li>Time management</li><li>Cultural awareness</li><li>Confidentiality and discretion</li></ul>
<h2 class="h5">Job description</h2>
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<p>We are currently looking for dynamic, and self motivated Front Office professionals who want to move their careers forward.<br><br>As a Front Desk Agent you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as:<br><br>• Provide prompt, courteous and efficient service to all guest, so as to achieve a high level of customer satisfaction through personalized service from arrival till departure <br>• Ensure guests are personally greeted by name, if known and escorted to their room to make them feel expected and welcomed <br>• Conduct in room & hotel familiarization and assist guest in hotel activity enquiries / requests<br>• Maintain an up to date knowledge of hotel information and local services, including operating hours, promotions, events, attractions and any allied information to respond to guest queries<br>• Maintain an awareness of rate levels to be sold on a daily basis and the occupancy levels<br>• Accurately administer Front Desk cashiering standards and comply with all laid down systems, policies and procedures<br>• Process accounts from check-in to check-out, ensuring accurate postings of all incidental charges using computerized Front Office systems<br>• Maintain the privacy of all guests by ensuring that no details of the guests are disclosed<br>• Demonstrate a complete understanding of the hotel’s policies, procedures and service standards and have full knowledge of the hotel facilities and happenings</p> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<p>Lead and oversee all Front Office operations, including Reception, Guest Relations, Concierge, Bell Desk, Spa and Duty Management. Ensure a seamless guest journey from arrival to departure while maintaining the highest levels of guest satisfaction. Develop and implement strategies to enhance service quality, operational efficiency, and guest loyalty. Monitor daily operations, room inventory, occupancy, and guest feedback to optimize performance. Collaborate closely with Housekeeping, Reservations, Sales, Revenue Management, and other departments to ensure smooth hotel operations. Handle guest concerns and service recovery promptly and professionally. Prepare and manage departmental budgets, forecasts, and expenses while achieving financial and operational objectives. Ensure compliance with company policies, local regulations, and health and safety requirements. Analyze operational reports and key performance indicators to identify opportunities for continuous improvement. Recruit, train, coach, and develop the Front Office team, fostering a culture of excellence, teamwork, and guest-centric service.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Hospitality Management, Hotel Management, Business Administration, or a related field. Minimum 8 10 years of progressive Front Office experience, including at least 2 years in a senior leadership role within the hospitality industry. Experience in a luxury or internationally recognized hotel brand is preferred. Strong knowledge of Front Office operations, guest service, revenue management principles, and hotel property management systems. Proven leadership, team development, and problem-solving abilities. Excellent communication, interpersonal, and organizational skills. Proficiency in Microsoft Office and hotel property management systems (PMS).</p>
<p>Lead and oversee all Front Office operations, including Reception, Guest Relations, Concierge, Bell Desk, Spa and Duty Management. Ensure a seamless guest journey from arrival to departure while maintaining the highest levels of guest satisfaction. Develop and implement strategies to enhance service quality, operational efficiency, and guest loyalty. Monitor daily operations, room inventory, occupancy, and guest feedback to optimize performance. Collaborate closely with Housekeeping, Reservations, Sales, Revenue Management, and other departments to ensure smooth hotel operations. Handle guest concerns and service recovery promptly and professionally. Prepare and manage departmental budgets, forecasts, and expenses while achieving financial and operational objectives. Ensure compliance with company policies, local regulations, and health and safety requirements. Analyze operational reports and key performance indicators to identify opportunities for continuous improvement. Recruit, train, coach, and develop the Front Office team, fostering a culture of excellence, teamwork, and guest-centric service.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Hospitality Management, Hotel Management, Business Administration, or a related field. Minimum 8 10 years of progressive Front Office experience, including at least 2 years in a senior leadership role within the hospitality industry. Experience in a luxury or internationally recognized hotel brand is preferred. Strong knowledge of Front Office operations, guest service, revenue management principles, and hotel property management systems. Proven leadership, team development, and problem-solving abilities. Excellent communication, interpersonal, and organizational skills. Proficiency in Microsoft Office and hotel property management systems (PMS).</p>
<p><h4>About OLX</h4>
<p>OLX Lebanon is the #1 marketplace for selling and buying online in Lebanon. Our aim is to upgrade people’s lives by facilitating deals and identifying attractive opportunities for individuals and businesses. Our broader vision is to strengthen local economies, empower small businesses and help everyone in making smarter choices for themselves, the market and the planet.</p>
<p>OLX Lebanon is proudly rooted in the local market while bringing global marketplace standards to our users. Our team is driven by innovation, agility, and a deep understanding of the Lebanese consumer landscape.</p>
<p>We embrace a culture of ownership, creativity, and purpose—where every team member contributes to building smarter solutions that truly make a difference in people’s everyday lives.</p>
<h4>About the role</h4>
<p>As the Backend Laravel Developer, you will be responsible for building and maintaining high-quality internal and customer-facing products. Your primary focus will be on backend development in Laravel, with occasional frontend tasks for internal tools, such as admin panels or dashboards. You will collaborate with an agile team that values clean code, thoughtful architecture, and long-term product stability.</p>
<p><strong>Responsibilities:</strong></p>
<ul>
<li>Develop, maintain, and optimize Laravel-based backend systems for our internal and external products.</li>
<li>Implement and manage queues, caching, Redis, and S3 storage to ensure scalability and performance.</li>
<li>Build and maintain RESTful APIs and backend business logic.</li>
<li>Develop or enhance internal tools (admin panels, dashboards, etc.) using Laravel Blade or light frontend frameworks.</li>
<li>Participate in code reviews, ensuring high-quality, maintainable code.</li>
<li>Collaborate with team members using Agile methodologies and tools like Jira for sprint planning and issue tracking.</li>
<li>Contribute to discussions on architecture, performance, and best practices.</li>
<li>Perform any other related duties as assigned by the Line Manager.</li>
</ul></p><p></p>
<h2 class="h5">Job description</h2>
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<span>About OLX OLX Lebanon is the #1 marketplace for selling and buying online in Lebanon.<br> Our aim is to upgrade people’s lives by facilitating deals and identifying attractive opportunities for individuals and businesses.<br> Our broader vision is to strengthen local economies, empower small businesses and help everyone in making smarter choices for themselves, the market and the planet.<br> OLX Lebanon is proudly rooted in the local market while bringing global marketplace standards to our users.<br> Our team is driven by innovation, agility, and a deep understanding of the Lebanese consumer landscape.<br> We embrace a culture of ownership, creativity, and purpose—where every team member contributes to building smarter solutions that truly make a difference in people’s everyday lives.<br> About The Role As the Backend Laravel Developer, you will be responsible for building and maintaining high-quality internal and customer-facing products.<br> Your primary focus will be on backend development in Laravel, with occasional frontend tasks for internal tools, such as admin panels or dashboards.<br> You will collaborate with an agile team that values clean code, thoughtful architecture, and long-term product stability.<br> Develop, maintain, and optimize Laravel-based backend systems for our internal and external products.<br> Implement and manage queues, caching, Redis, and S3 storage to ensure scalability and performance.<br> Build and maintain RESTful APIs and backend business logic.<br> Develop or enhance internal tools (admin panels, dashboards, etc.<br>) using Laravel Blade or light frontend frameworks.<br> Participate in code reviews, ensuring high-quality, maintainable code.<br> Collaborate with team members using Agile methodologies and tools like Jira for sprint planning and issue tracking.<br> Contribute to discussions on architecture, performance, and best practices.<br> Perform any other related duties as assigned by the Line Manager.<br></span> </div>
<p><h4>Description</h4>
<p>Aspire Software is looking for a senior clinical developer to join our team in Lebanon.</p>
<p>Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p>
<p><strong>Responsibilities:</strong></p>
<ul>
<li>Build and maintain clinical trials for customers.</li>
<li>Collaborate with customers and internal resources to create accurate, complete and fully functional clinical trials.</li>
<li>Document study build requirements, changes, and overall project tasks and timelines.</li>
<li>Test clinical trials developed to ensure accuracy prior to moving into quality assurance.</li>
<li>Execute mid-study change requests to ensure project workflow is timely and accurate.</li>
<li>Maintain study fixes for all clinical trials based on technical support services escalation processes.</li>
<li>Participate in customer and management meetings as needed.</li>
<li>Oversee clinical development as needed to resolve technical issues.</li>
<li>Troubleshoot incidents escalated to clinical development following customer care escalation processes.</li>
<li>Estimate and assign project tasks to ensure workload is properly managed and distributed across the team.</li>
<li>Work with stakeholders and customers to create and map requirements and convert them to reports.</li>
<li>Ability to identify and map data and create new reports using SQL queries.</li>
<li>Develop software in compliance with industry regulations such as 21 CFR Part 11.</li>
</ul>
<p><strong>Requirements:</strong></p>
<ul>
<li>Bachelor's degree in related field of study or related work experience.</li>
<li>Minimum of 4+ years experience with DHTML (HTML + JavaScript).</li>
<li>High level understanding of SQL and IIS.</li>
<li>Solid project management skills.</li>
<li>Proven leadership skills.</li>
<li>Knowledge of clinical trial design and setup.</li>
<li>Understanding of GCP/ICH guidelines for conduction of clinical trials.</li>
<li>Knowledge of FDA regulations and/or experience within the life sciences industry preferred.</li>
<li>Knowledge of TrialMaster a plus.</li>
</ul></p><p></p>
<p>Front Office Receptionist</p><p>Key Responsibilities:</p><ul><li>Welcome and assist guests and visitors in a friendly and professional manner.</li><li>Handle incoming calls, emails, and inquiries.</li><li>Manage check-ins and check-outs efficiently.</li><li>Process reservations and maintain accurate records.</li><li>Coordinate with other departments to ensure excellent guest service.</li><li>Perform general administrative and front desk duties.</li></ul><p>Requirements:</p><ul><li>Strong communication and interpersonal skills.</li><li>Good computer skills and familiarity with Microsoft Office.</li><li>Ability to work independently and multitask in a fast-paced environment.</li><li>Professional appearance and positive attitude.</li><li>Fluency in English is required; Arabic is essential.</li></ul><p>Working Shift PM (4PM - 12AM)</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><p>Previous experience in front office, reception, customer service, or hospitality is preferred.</p><p>Strong communication and interpersonal skills.</p><p>Good computer skills and familiarity with Microsoft Office.</p><p>Ability to work independently and multitask in a fast-paced environment.</p><p>Professional appearance and positive attitude.</p><p>Fluency in English is required; Arabic is essential.</p>
<p>Lancaster Eden Bay is looking for a Reservation agent supporting the Front office operations. The candidate should coordinate the daily activities of the reservation team, and support the front office operations. Handle customer inquiries and complaints.</p><p><strong>Desired Candidate Profile</strong></p><p>Previous experience in a 5-star hotel is needed<br>Available to work on weekends.</p>
<h2 class="h5">Job description</h2>
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<span>Aspire Software is looking for an Intermediate Software Developer to join our team in Lebanon.<br> Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals.<br> By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.<br> Role Overview Looking for a backend-leaning full stack engineer who is strong in Java/Spring/Hibernate, has production React/Node experience, can design and refactor APIs and services, understands multi-tenant SaaS concerns, writes tests, owns feature quality, and can work effectively in a modernizing product environment.<br> E-commerce experience is the best fit; platform-engineering depth is not the goal for this hire.<br> JD sent via email Legacy .<br>NET & SQL Server - Solid experience with ASP.<br>NET (Web Forms, MVC, or Web API) and .<br>NET Framework - Strong SQL Server skills: schema design, stored procedures, query optimization, and migrations - Comfortable reading, maintaining, and refactoring older codebases without breaking things Modern Stack - Production experience with React (hooks, component architecture, state management) - Familiarity with .<br>NET Core / .<br>NET 6+ or equivalent modern backend frameworks - PostgreSQL experience: schema design, indexing, query tuning, and ORM usage (Entity Framework or similar) - Understanding of REST API design and integration patterns AI-Assisted Development - Active, daily use of AI coding assistants (GitHub Copilot, Claude, Cursor, or similar) - Comfortable prompting AI tools effectively for code generation, debugging, refactoring, and documentation - Able to critically evaluate AI-generated code knowing when to trust it, when to fix it, and when to throw it out - Uses AI to move faster without sacrificing quality or understanding General - Strong problem-solving instincts and attention to detail - Good communication you can explain technical trade-offs to non-technical stakeholders - Comfortable working in environments where legacy and modern systems coexist</span> </div>
<p><h4>Job summary</h4>
<p>We are seeking a Boomi Technical Consultant to design, develop, implement, and support integration solutions using the Boomi Integration Platform (iPaaS). The ideal candidate will have hands-on experience building scalable integrations between cloud and on-premises applications, APIs, databases, and enterprise systems. The consultant will work closely with business stakeholders, solution architects, and development teams to deliver high-quality integration solutions.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Design, develop, and implement integration solutions using Boomi AtomSphere.</li>
<li>Build and maintain integrations between ERP, CRM, HR, finance, and third-party applications.</li>
<li>Develop APIs and web services using REST and SOAP.</li>
<li>Configure connectors, processes, mappings, profiles, and business rules.</li>
<li>Perform data transformation, validation, and error handling.</li>
<li>Deploy, monitor, and troubleshoot Boomi integrations.</li>
<li>Configure and manage Boomi Atoms, Molecules, and Atom Clouds.</li>
<li>Collaborate with functional consultants and business users to gather requirements.</li>
<li>Support API management and integration best practices.</li>
<li>Optimize integration performance and ensure system reliability.</li>
<li>Prepare technical documentation and deployment guides.</li>
<li>Provide production support and resolve integration issues.</li>
<li>Participate in testing, UAT, and go-live activities.</li>
</ul>
<h4>Requirements</h4>
<h4>Required qualifications</h4>
<ul>
<li>Bachelor's degree in Computer Science, Information Technology, or a related field.</li>
<li>3+ years of hands-on experience with Boomi AtomSphere.</li>
<li>Experience developing enterprise integration solutions.</li>
<li>Strong knowledge of REST, SOAP, XML, JSON, XSD, and APIs.</li>
<li>Experience with SQL and relational databases.</li>
<li>Experience integrating cloud and on-premises applications.</li>
<li>Knowledge of data mapping and transformation techniques.</li>
<li>Strong troubleshooting and debugging skills.</li>
<li>Excellent communication and problem-solving skills.</li>
</ul>
<h4>Preferred qualifications</h4>
<ul>
<li>Boomi Professional Developer or Professional Architect Certification.</li>
<li>Experience integrating SAP, Oracle, Salesforce, Microsoft Dynamics, Workday, ServiceNow, or other enterprise applications.</li>
<li>Knowledge of API management and EDI integrations.</li>
<li>Experience with CI/CD pipelines and Git.</li>
<li>Familiarity with AWS, Azure, or GCP.</li>
<li>Knowledge of scripting languages such as JavaScript or Groovy.</li>
<li>Experience working in Agile environments.</li>
</ul>
<h4>Soft skills</h4>
<ul>
<li>Strong analytical and problem-solving abilities.</li>
<li>Excellent communication and stakeholder management.</li>
<li>Ability to manage multiple projects simultaneously.</li>
<li>Customer-focused mindset.</li>
<li>Strong documentation and organizational skills.</li>
<li>Ability to work independently and as part of a team.</li>
</ul></p><p></p>
<h2 class="h5">Job description</h2>
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About the job Front Desk & Office Administrator
<p><strong>Location:</strong> Beirut, Lebanon</p><br>
<p><strong>Industry:</strong> Building Materials </p><br>
Role Overview
<p>We are looking for a proactive and highly organized <strong>Front Desk & Office Administrator</strong> to ensure the smooth day-to-day operation of our office. This role serves as the first point of contact for visitors, employees, and service providers while overseeing reception activities, office administration, facilities coordination, and workplace readiness.</p><br>
Key Responsibilities
<ul><li>Welcome visitors, customers, and employees in a professional and friendly manner.</li><li>Manage incoming calls, mail, courier services, and meeting room bookings.</li><li>Coordinate office maintenance, facilities, and external service providers.</li><li>Monitor office supplies, inventory, and procurement requests.</li><li>Ensure the office remains clean, organized, and fully operational.</li><li>Manage petty cash records and support routine administrative activities.</li><li>Coordinate office arrangements for meetings, training sessions, visitors, and company events.</li><li>Support onboarding by preparing workstations and coordinating with HR and IT.</li><li>Ensure compliance with office health, safety, and housekeeping standards.</li></ul>
Requirements
<ul><li>Bachelor's degree in Business Administration or a related field.</li><li>2–5 years of experience in office administration, front desk, office management, or a similar role.</li><li>Fluency in Arabic and English (French is an advantage).</li><li>Proficiency in Microsoft Office (Word, Excel, and PowerPoint).</li><li>Strong organizational, communication, and coordination skills.</li><li>Excellent customer service orientation and interpersonal skills.</li><li>Ability to manage multiple tasks with strong attention to detail.</li><li>Professional appearance, integrity, and ability to maintain confidentiality.</li></ul>
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<p><h4>Job description</h4>
<p>The equipment operator should have the ability to operate the following equipment when required: bulldozers, excavators, skid steers and front-end loaders, backhoes, rollers and compactors, forklifts, tractors, small trenchers, etc. Must learn and understand all safety hazards related to the work and learn to safely and effectively use or operate work related tools and equipment. Will be required to work in a construction job site setting.</p>
<h4>Responsibilities</h4>
<ul>
<li>Understand danger zones and hazards for others on the ground working around the operating equipment</li>
<li>Interpret hand signals to determine where materials are to be placed</li>
<li>Work with spotters and flaggers to ensure safety is maintained and hazards are avoided and/or mitigated while operating equipment</li>
<li>Perform minor maintenance or cleaning activities for tools and equipment</li>
<li>Perform daily inspections on equipment including checking fluids, refueling, adding fluids, and assessing component wear</li>
<li>Report malfunctioning equipment to supervisors</li>
<li>Prepare and level surfaces to specifications</li>
<li>Assist other craft workers as needed</li>
<li>Be proactive in all areas of safety and recognize potential safety issues and hazards</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Must be able to push/pull, lift, or carry up to 50 lbs., but may occasionally push/pull, lift, or carry up to 100 lbs.</li>
<li>Subject to repetitive use of hands/arms, and legs</li>
<li>Hand/eye coordination, depth perception important</li>
<li>Must be able to drive cars, trucks, forklifts, and other equipment</li>
<li>Must be able to communicate (hear, comprehend, and speak) to safely perform work</li>
<li>Will need to be able to perform sedentary to heavy work</li>
<li>May operate hand and power tools (electric, gas, and pneumatic) of all types</li>
<li>Climb and maintain balance on steel/wood framework, stairs, ladders, scaffolds, and equipment</li>
<li>Required to use hands to grasp, lift, handle, carry or feel objects on a frequent basis</li>
<li>Position may require prolonged bending/twisting, walking, crawling, kneeling, reaching overhead, squatting, pushing/pulling, or standing and lifting</li>
<li>Must be able to walk on uneven surfaces, muddy conditions, loose rock, loose/soft sand, etc.</li>
<li>May be required to work in confined spaces</li>
<li>Must have the ability to communicate effectively with management/supervision</li>
<li>Talking, reading & writing comprehension is necessary for giving and receiving directions to perform work and/or safety policy</li>
<li>Work at various tempos, and concentrate amid distractions</li>
<li>Decision making skills necessary</li>
<li>Detail oriented; must be able to remember, examine, and observe details</li>
</ul>
<h4>Work environment</h4>
<p>The job will primarily be on outdoor construction sites and include possible hazardous environments such as confined spaces and working at heights. Exposure to loud noises, dust, dirt, irritants, and smoke may occur. Special personal protective equipment (PPE) may be necessary to control some hazardous environments. Additional forms of PPE may be required depending on the particular project. Safety requirements must be verified and meet standards set forth by client permits, policies and procedures, and be performed in compliance with all federal, state, and local laws or ordinances before work activities can begin.</p></p><p></p>
<p>Lancaster Eden Bay is looking for a Front Office Agent. The candidate should: monitor room availability, ensure that all front desk tasks are performed accurately and ensure high level of guest satisfaction.</p><p>Previous experience in a 5-star hotel, within the same role is needed</p><p>Flexible in a working shift</p><p>English is a must. French is a plus.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Previous experience in a 5-star hotel, within the same role is needed</li><li>Flexible in a working shift</li><li>English is a must. French is a plus.</li></ul>
<p>Lead and oversee all Front of House daily operations. Drive membership sales through consultations, follow-ups, and lead conversion. Monitor team performance and ensure high service standards are consistently achieved. Support the achievement of monthly sales targets and operational goals. Help create a positive, welcoming, and motivating gym atmosphere.</p><p><strong>Desired Candidate Profile</strong></p><p>Recruit, train, motivate, and manage the front desk team. Deliver an exceptional customer experience for every member and visitor. Handle member inquiries, feedback, and concerns professionally. Build lasting relationships with members to maximize retention and satisfaction. Maintain accurate member records and update internal systems.</p>
This is a full-time, on-site ERP Support role based in Baabda. The ERP Support team member will handle day-to-day system support, including responding to user tickets, troubleshooting issues, and resolving ERP-related incidents across departments. Responsibilities include managing user accounts and permissions, monitoring system performance, and supporting data integrity through checks, reconciliations, and corrections. The role involves assisting in ERP configuration changes, participating in testing for updates or new modules, and documenting procedures and user guides. The ERP Support team member will collaborate closely with operations, finance, and customer service teams to ensure the ERP system effectively supports store activities and business processes.
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<br>Manage ERP user accounts, permissions, workflows, and master data while maintaining system integrity and security.
<br>Coordinate with ERP vendors and external consultants for troubleshooting, system enhancements, upgrades, and issue escalation.
<br>Train and support end users across departments, prepare user guides, and promote best practices in ERP usage.
<br>Monitor ERP performance, test new developments, generate reports using Power BI and Excel, and support continuous improvement initiatives aligned with business requirements.
<br>Experience in Microsoft Navision/Dynamics/Business Central is a plus
<br>Knowledge of SQL is also a plus
<br>Minimum experience 2 years in similar roles
<h2 class="h5">Job description</h2>
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Job Description<br><p><strong>Job Overview</strong></p><br><p>As a Front Desk Agent, you are responsible for providing a warm and welcoming experience to guests during their stay. Your primary focus is to efficiently handle check-in and check-out processes, respond to guest inquiries, and ensure a smooth and positive experience throughout their visit. Additionally, you will maintain accurate guest records, handle reservations, and collaborate with other departments to meet guest needs and expectations. Your friendly and professional demeanor will contribute to creating a memorable and enjoyable stay for our guests.</p><br><p><strong>Key Job Responsibilities</strong></p><br><ul><li>Deliver efficient, courteous, and prompt service to ensure a high level of customer satisfaction from the moment guests arrive until their departure.</li><li>Personally greet guests by name if known, escorting them to their rooms to create a sense of anticipation and welcome.</li><li>Conduct in-room and hotel familiarization, assisting guests with inquiries or requests related to hotel activities.</li><li>Stay informed about hotel information and local services, including operating hours, promotions, events, attractions, and other relevant details to effectively respond to guest queries.</li><li>Maintain awareness of daily rate levels and occupancy levels for accurate decision-making.</li><li>Adhere to Front Desk cashiering standards, ensuring precise handling of all incidental charges using computerized Front Office systems.</li><li>Process accounts seamlessly from check-in to check-out, ensuring the accurate posting of all incidental charges.</li><li>Safeguard guest privacy by refraining from disclosing any guest details.</li><li>Demonstrate a thorough understanding of the hotel's policies, procedures, and service standards, possessing comprehensive knowledge of hotel facilities and current events.</li><li>Uphold environmental, health, and safety standards in alignment with organizational policies.</li><li>Adhere to the company’s environmental, health, and safety procedures and policies.</li></ul><br><br> </div>
<h2 class="h5">Job description</h2>
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<ul><li>Manage and supervise all Front Office operations, including reception, reservations, concierge, and guest relations.</li><li>Lead, train, motivate, and evaluate front office staff to maintain excellent service standards.</li><li>Ensure efficient check-in and check-out procedures while delivering personalized guest experiences.</li><li>Handle guest complaints, special requests, and service recovery professionally and effectively.</li><li>Monitor room availability, occupancy, rates, and revenue opportunities in coordination with management.</li><li>Ensure accurate billing, cash handling, and financial reporting procedures.</li><li>Coordinate closely with Housekeeping, Maintenance, Sales, and other departments to ensure smooth hotel operations.</li><li>Prepare staff schedules and manage staffing requirements according to occupancy levels.</li><li>Monitor online guest reviews and support continuous improvement initiatives.</li><li>Ensure compliance with hotel policies, procedures, and quality standards.</li><li>Assist in implementing strategies to enhance guest satisfaction and operational efficiency.</li><li>Prepare operational reports and performance analyses for management.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><br></p><ul><li>Minimum 3–5 years of experience in hotel front office operations, including at least 1–2 years in a supervisory or managerial role.</li><li>Strong leadership and team management skills.</li><li>Excellent communication and interpersonal abilities.</li><li>Exceptional customer service and problem-solving skills.</li><li>Experience with hotel PMS system.</li><li>Strong understanding of reservations, revenue management, and room inventory control.</li><li>Ability to work under pressure and manage multiple priorities effectively.</li><li>Professional appearance and presentation.</li><li>Strong organizational and time-management skills.</li><li>Proficiency in Microsoft Office applications.</li><li>Fluency in English and Arabic; additional languages are an advantage.</li><li>Ability to work flexible schedules, including weekends and holidays when required.</li></ul><p><br></p><p>Preferred candidate:</p><p><br></p><ul><li>Passionate about hospitality and guest satisfaction.</li><li>Results-driven with strong attention to detail.</li><li>Positive attitude with excellent leadership capabilities.</li><li>Ability to build and maintain a high-performing team.</li><li>Experience in boutique or luxury hotel environments is a plus.</li></ul><p><br></p><p><br></p></div>
A 5 stars Hotel in Beirut is looking for a Night Manager to join the Front Office Department.
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<br>Hotel Experience is a must