Call center Jobs in Lebanon

We are seeking an experienced & results driven Factory Commercial Manager to manage & develop the commercial activities of our ceramic cutting & customization factory. <br> <br>Key responsibilities: <br>- Develop & implement sales & commercial strategies <br>- Promote customized ceramic cutting services. <br>- Build relationships with contractors, architects, interior designers, developers, & project owners. <br>- Follow up on customer payments & outstanding balances. <br>- Prepare quotations, negotiate terms proces, & close sales. <br>- Coordinate orders, designs, production, & delivery with the factory team. <br>- Monitor sales targets, customer payments & market developments . <br>- Prepare regular sales forecasts & managements reports

WE’RE HIRING | MEDICAL REPRESENTATIVE <br> <br>GlowMed Pharma is looking for a motivated and experienced Medical Representative / Sales Representative to join our growing team. <br> <br>???? Requirements: <br>• Minimum 5 years of experience in pharmaceutical companies <br>• Strong experience in Dermatology & Dermo-Cosmetics <br>• Established professional relationships with Dermatologists & Pharmacies <br>• Excellent communication, negotiation & sales skills <br>• Strong knowledge of the Lebanese pharmaceutical/dermocosmetic market <br>• A valid driving license and own car are a MUST ???? <br>• Ability to work independently, achieve targets and develop new accounts <br>• Professional appearance and strong interpersonal skills <br> <br>???? Your mission: <br>Build strong relationships with dermatologists and pharmacies, increase product penetration, develop new accounts, and achieve sales targets through effective territory management and consistent follow-up. <br> <br>???? Area: South <br>???? Position: Full-Time <br>???? Experience: 5+ Years <br> <br>If you are passionate about pharmaceutical sales, dermatology and building successful brands, we would love to hear from you. <br> <br>???? Send your CV to apply. <br>suhail.d@glowmedpharma.com <br> <br>GlowMed Pharma

WE’RE HIRING | MEDICAL REPRESENTATIVE <br> <br>GlowMed Pharma is looking for a motivated and experienced Medical Representative / Sales Representative to join our growing team. <br> <br>???? Requirements: <br>• Minimum 5 years of experience in pharmaceutical companies <br>• Strong experience in Dermatology & Dermo-Cosmetics <br>• Established professional relationships with Dermatologists & Pharmacies <br>• Excellent communication, negotiation & sales skills <br>• Strong knowledge of the Lebanese pharmaceutical/dermocosmetic market <br>• A valid driving license and own car are a MUST ???? <br>• Ability to work independently, achieve targets and develop new accounts <br>• Professional appearance and strong interpersonal skills <br> <br>???? Your mission: <br>Build strong relationships with dermatologists and pharmacies, increase product penetration, develop new accounts, and achieve sales targets through effective territory management and consistent follow-up. <br> <br>???? Area: North <br>???? Position: Full-Time <br>???? Experience: 5+ Years <br> <br>If you are passionate about pharmaceutical sales, dermatology and building successful brands, we would love to hear from you. <br> <br>???? Send your CV to apply. <br>suhail.d@glowmedpharma.com <br> <br>GlowMed Pharma

WE’RE HIRING | MEDICAL REPRESENTATIVE <br> <br>GlowMed Pharma is looking for a motivated and experienced Medical Representative / Sales Representative to join our growing team. <br> <br>???? Requirements: <br>• Minimum 5 years of experience in pharmaceutical companies <br>• Strong experience in Dermatology & Dermo-Cosmetics <br>• Established professional relationships with Dermatologists & Pharmacies <br>• Excellent communication, negotiation & sales skills <br>• Strong knowledge of the Lebanese pharmaceutical/dermocosmetic market <br>• A valid driving license and own car are a MUST ???? <br>• Ability to work independently, achieve targets and develop new accounts <br>• Professional appearance and strong interpersonal skills <br> <br>???? Your mission: <br>Build strong relationships with dermatologists and pharmacies, increase product penetration, develop new accounts, and achieve sales targets through effective territory management and consistent follow-up. <br> <br>???? Area: Metn and keserwen <br>???? Position: Full-Time <br>???? Experience: 5+ Years <br> <br>If you are passionate about pharmaceutical sales, dermatology and building successful brands, we would love to hear from you. <br> <br>???? Send your CV to apply. <br>suhail.d@glowmedpharma.com <br> <br>GlowMed Pharma

We're on the lookout for a dynamic individual to join our team as a Salesperson for a fashion industry in kesserwan. <br> <br>Requirements: <br>- Minimum 2 to 3 years of experience in sales within the fashion sector. <br>- Proven track record of meeting and exceeding sales targets. <br>- Passion for staying updated on current fashion trends. <br>- Experience in Retail Sales & Cash Handling <br>- Basic knowledge of POS systems and cash handling. <br>- Attention to detail and strong organizational skills. <br> <br> <br>If you have a flair for fashion and a proven sales background, we want to hear from you! Send your resume to hrdepartment.dk@gmail.com

Job Summary: <br>The Sales Representative is responsible for achieving maximum sales profitability, growth, and account penetration within an assigned territory and/or market segment by effectively selling L’Oréal products. She/he is also responsible for contacting and securing new business customers. <br>Skills & Requirements: <br> Bachelor’s Degree in Business Administration, Marketing, or any related field. <br> 1-4 years of experience in Sales. <br> Fluent in Arabic and English. French is a plus. <br> Excellent negotiation, communication, and interpersonal skills. <br> Well-developed organizational and time management skills. <br> Proficient in Microsoft Office (Word, Excel, and PowerPoint)

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are looking for a motivated Female Outdoor Sales Representative to join our team and help grow our business in the playground and vending equipment industry. If you have a passion for sales and enjoy working in outdoor environment, this is the perfect opportunity for you.</p><p><b>Requirements:</b></p><ul><li>Car is required</li><li>Part-time position with flexible working hours</li><li>Field-based role (client visits)</li><li>Minimum 3 years of sales experience</li></ul><p><b>What We Offer:</b></p><ul><li>Fixed salary</li><li>Transportation allowance</li><li>Attractive sales commission</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li>Strong communication and interpersonal skills</li><li>Self-motivated, confident, and results-drive</li></ul><p>&nbsp;</p></div>

<p><h4>Aspire Software company overview</h4> <p>Aspire Software is looking for an Account Executive to join our team in Lebanon.<br> Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p> <h4>About the job</h4> <p>As Account Executive – North America, you’ll play a critical role in driving revenue by identifying, qualifying, and closing new business opportunities with car rental operators and mobility providers.<br> You’ll act as the first point of contact for prospective customers, work closely with marketing and leadership, and build a predictable pipeline of high-quality opportunities.</p> <h4>Key responsibilities</h4> <p><strong>What your day will look like</strong></p> <ul> <li>Identify and engage prospective customers through outbound calls, email, LinkedIn, and industry events</li> <li>Conduct discovery calls to qualify leads and understand rental business workflows and challenges</li> <li>Present and sell our SaaS car rental platform, clearly articulating ROI, efficiency gains, and revenue impact</li> <li>Manage the full end-to-end sales cycle, from first contact through contract execution</li> <li>Seamlessly transition new customers to onboarding and customer success teams</li> <li>Support early-stage customers through activation and first value realization</li> <li>Maintain accurate pipeline, activity tracking, and forecasting in CRM tools (HubSpot or similar)</li> <li>Consistently meet or exceed monthly and quarterly KPIs (outreach, demos, pipeline, revenue)</li> <li>Act as a product expert and trusted advisor to car rental operators</li> <li>Gather customer feedback from the field to influence product roadmap and go-to-market strategy</li> </ul> <h4>Requirements</h4> <ul> <li>Strong new business “hunter” sales mentality is essential</li> <li>Ideally 3+ years of proven success in B2B SaaS sales, ideally selling operational or vertical software</li> <li>Experience selling into car rental, fleet management, mobility, automotive, or transportation industries is a strong plus</li> <li>Comfortable with outbound prospecting and handling rejection</li> <li>Confident running discovery calls and solution-based sales conversations</li> <li>Experience managing a full sales cycle with uncapped commission structures</li> <li>Startup experience or comfort working in fast-paced, evolving environments</li> <li>Strong communication, presentation, and relationship-building skills</li> <li>CRM experience (Salesforce or equivalent)</li> <li>Self-motivated, goal-driven, and comfortable working autonomously</li> <li>Passion for technology and modernizing legacy processes</li> <li>Fluent in English (written and verbal)</li> </ul></p><p></p>

We're Hiring: Sales Associate (Vendeur / Vendeuse) – Women's Fashion <br> <br>Join our stores at ABC Dbayeh! <br> <br>We're looking for an enthusiastic Vendeur / Vendeuse with a passion for fashion and excellent customer service skills. <br> <br>Responsibilities: <br> <br>-Welcome and assist customers with their shopping experience <br>-Provide styling and product recommendations <br>-Achieve individual and store sales targets <br>-Maintain store presentation and merchandising standards <br>-Assist with stock replenishment and inventory <br> <br>Requirements: <br> <br>-Previous retail or sales experience is an asset <br>-Excellent communication and interpersonal skills <br>-Passion for fashion and customer service <br>-Positive attitude and team spirit <br>-Flexibility to work retail hours

WE ARE HIRING | Administrative & Accounting Assistant <br> <br>We are looking for a detail-oriented and organized Administrative & Accounting Assistant to join our team. The ideal candidate will provide administrative support while assisting with daily accounting operations and maintaining accurate financial records. <br> <br>Key Responsibilities <br> <br>Administrative Duties <br>- Handle daily administrative tasks and provide general office support. <br>- Manage correspondence, emails, phone calls, and filing. <br>- Maintain and organize company documents and records. <br> <br>Accounting Duties <br>- Record daily financial transactions and maintain accurate accounting records. <br>- Handle accounts receivable and assist with accounts payable. <br>- Prepare invoices, receipts, and payment documentation. <br>- Assist with bank reconciliations and account balancing. <br>- Assist with monthly closing and other accounting-related activities. <br> <br>Requirements <br>- Bachelor’s degree in Accounting, Business Administration, or a related field. <br>- Previous experience in an administrative and/or accounting role is an advantage. <br>- Good knowledge of Microsoft Office, particularly Excel. <br>- Familiarity with accounting software is an asset. <br>- Strong organizational skills and attention to detail. <br>- Good communication skills and the ability to multitask. <br>- High level of integrity and confidentiality. <br> <br>Location: Sad El Bouchrieh <br>Employment Type: Full-time <br>Working Hours: Mon to Fri - 8:30 am till 4:30 pm

WE ARE HIRING | Administrative & Accounting Assistant <br> <br>We are looking for a detail-oriented and organized Administrative & Accounting Assistant to join our team. The ideal candidate will provide administrative support while assisting with daily accounting operations and maintaining accurate financial records. <br> <br>Key Responsibilities <br> <br>Administrative Duties <br>- Handle daily administrative tasks and provide general office support. <br>- Manage correspondence, emails, phone calls, and filing. <br>- Maintain and organize company documents and records. <br> <br>Accounting Duties <br>- Record daily financial transactions and maintain accurate accounting records. <br>- Handle accounts receivable and assist with accounts payable. <br>- Prepare invoices, receipts, and payment documentation. <br>- Assist with bank reconciliations and account balancing. <br>- Assist with monthly closing and other accounting-related activities. <br> <br>Requirements <br>- Bachelor’s degree in Accounting, Business Administration, or a related field. <br>- Previous experience in an administrative and/or accounting role is an advantage. <br>- Good knowledge of Microsoft Office, particularly Excel. <br>- Familiarity with accounting software is an asset. <br>- Strong organizational skills and attention to detail. <br>- Good communication skills and the ability to multitask. <br>- High level of integrity and confidentiality. <br> <br>Location: Sad El Bouchrieh <br>Employment Type: Full-time <br>Working Hours: Mon to Fri - 8:30 am till 4:30 pm

<p>The Maintenance Manager, under the supervision of the ADOE is responsible for supporting, supervising, scheduling and motivating the hotel maintenance team while making sure the overall corrective and preventive maintenance is completed. Responsible, under the supervision of the ADOE, to coordinate and manage the day to day repair and maintenance of the building engineering asset and including Fire, Life and Safety systems equipment. The Maintenance Manager oversees the engineering operation of the hotel and reports to the ADOE on a day to day basis. S/he supervises engineering team members under his responsibility for high level of performance, quality of work and attendance. S/he prepares periodic (weekly, monthly, etc.) visits, inspections in accordance with the preventive maintenance plan, workload or priorities for approval by the Assistant Director of Engineering, as well as strictly monitors and follow-ups on Fire, Life and Security Brand Standards.</p><p>The job of Maintenance Manager is executed satisfactorily when:</p><ul><li>For employees under him, completes, evaluates and follows-up on employee performance reviews TTTT and six month s progress reports on a timely basis.</li><li>Maintains all hotel building and equipment in a good and neat condition.</li><li>Ensures that effective and concise preventative maintenance schedules are followed.</li><li>Efficiently communicates overall repair and maintenance status to the ADOE on a daily basis.</li><li>Maintains all the fire-life-safety equipment in first class order.</li><li>Ensures that the fire-life-safety first response team has a complete understanding of all procedures, equipment and alarms.</li><li>Establishes good working relationships with suppliers whom will furnish reliable 24-hour emergency service.</li><li>Compiles a monthly consumption report on heat, light and power to include electricity, gas, steam and water and submits to the ADOE.</li><li>Ensures all engineering team members under the direction of the Assistant Director of Engineering / Director of Engineering are exposed to hotel internal and external training on an on-going basis</li><li>Ensures regular training is given to the engineering team members under his direct supervision.</li><li>Ensures effective inter-departmental communication and good relations between the engineering team members and members of fellow departments within the hotel.</li><li>Prepares and follow through on any projects as outlined by Director of Engineering and /or Assistant Director of Engineering.</li><li>Ensures all public areas are patrolled daily and all lighting is in good order.</li><li>Ensures all engineering team members are permanently well groomed and in uniform.</li><li>Under ADOE supervision, develops and maintain an energy conservation program allowing the hotel to meet its annual budget target.</li><li>Prepares purchase requisitions and submits to the Purchasing Manager.</li><li>Supervises maintenance operations whilst ensuring compliance with all engineering policies, procedures, standards and satisfaction of guests needs.</li><li>Regularly inspects all building areas and take any necessary corrective or preventive actions.</li><li>Implements guestrooms and guest corridors corrective and preventive maintenance.</li><li>Under ADOE supervision, coordinates, reviews and ensures compliance of M&amp;E agreements.</li><li>Participates in the planning and set up for hotel special functions and festive seasons and organize the necessary actions.</li><li>Conducts oneself in a professional manner at all times to reflect the high standards of Kempinski Hotels and encourage staff to do the same.</li><li>Maintains a good working relationship with other employees, providing instruction and encouragement as needed.</li><li>Ensures a clean, neat and organized workshop area.</li><li>Performs to any other tasks or projects as assigned by Director of Engineering and /or Assistant Director of Engineering.</li><li>Be on call (alternatively with any other engineering members) after normal working hours and coordinate tradespersons after hours if needed.</li><li>Attends meetings and training sessions as required.</li><li>Accomplishes a set of administrative duties such as leading and attending meeting, writing reports and memos and other specific duties related to the job function.</li><li>Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Certified technical diploma in mechanical (HVAC) or electrical</li><li>Minimum 3 to 5 years in building or plant maintenance, in a similar position or promoted internally</li><li>Local language excellent oral and written skills (as applicable)</li><li>English excellent oral and written skills</li><li>Additional language beneficial</li><li>Customer focused and people oriented</li><li>Ability to lead and motivate a team of multi-skilled technicians</li><li>Good organizational work planning and reporting skills</li><li>Good basic computer skills in software office (word, Excel, Power Point)</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p><strong>About Copper</strong></p><br><p>Copper is a facility services company serving clients across the United States, with a team based in Lebanon. We coordinate skilled field technicians across plumbing, electrical, carpentry, and general maintenance trades, for commercial real estate, retail, financial institutions, and hospitality clients. Our team works closely with US business hours, and we take pride in delivering a responsive, dependable service our clients can rely on.</p><br><br>Job Description<br><p><strong>About the Role</strong></p><br><p>As an Operations Executive, you will sit between our US clients and our network of field technicians, managing service requests from intake through to completion. You will assign the right technician to each job, keep all parties informed throughout, and ensure work is delivered to the standard our clients expect.</p><br><p><strong>What You’ll Do</strong></p><br><ul><li><p>Act as the main point of contact between US clients and our network of field technicians and subcontractors, managing on demand calls and ongoing service contracts across plumbing, electrical, carpentry, and general maintenance</p><br></li><li><p>Review incoming service requests and assign the right technician or subcontractor based on trade, location, and availability</p><br></li><li><p>Brief technicians with all necessary job details, then coordinate and follow up closely throughout the task until it is completed</p><br></li><li><p>Track multiple jobs at once, keeping clients updated on progress and proactively flagging delays or issues before they escalate</p><br></li><li><p>Handle problems as they come up, rescheduling, reassigning, or escalating where needed to keep the client experience smooth</p><br></li><li><p>Communicate confidently and professionally with US based clients by phone and email throughout the working day</p><br></li><li><p>Report on job status, recurring issues, and key developments to your manager</p><br></li></ul><br>Qualifications<br><p><strong>What You’ll Bring</strong></p><br><ul><li><p>Strong command of English, written and spoken (this role is client-facing with US-based clients)</p><br></li><li><p>Bachelor’s degree preferred, ideally in engineering, business, or a related field</p><br></li><li><p>0–3 years’ experience in operations, engineering, or subcontracting preferred</p><br></li><li><p>Strong organisational skills and high attention to detail</p><br></li><li><p>Clear, confident communication and the ability to manage multiple priorities at once</p><br></li><li><p>Comfortable working under pressure in a fast-paced, service-driven environment</p><br></li><li><p>Flexibility to manage workload across the team’s operating hours</p><br></li></ul><br>Additional Information<br><p><strong>Work Schedule &amp; Location</strong></p><br><ul><li>This is a PM shift role, 4:00 PM to 1:00 AM, aligned with US business hours</li><li>On-site position based in Zouk Mikael, Lebanon</li></ul><br><br> </div>

About the Role <br>Algorithm SAL is looking for a reliable and detail-oriented Security Guard to join our HSE and Campus team. The successful candidate will be responsible for safeguarding our premises, employees, and assets by managing access control, verifying identities, and enforcing safety and parking regulations. This role ensures a secure environment around the clock through continuous monitoring, facility patrols, and technical checks on campus equipment. <br> <br>Key Responsibilities <br>Guard the main gate and monitor entry/exit of employees and visitors <br>Verify identities and log staff and visitor attendance accurately <br>Conduct hourly patrols across the campus, especially outside working hours <br>Perform technical checks on generators, boilers, and other equipment <br>Report any abnormalities, safety hazards, or incidents to the relevant department <br>Manage internal parking in line with company policy <br>Answer calls and handle after-hours communications <br>Operate electrical generators as needed outside working hours <br>Maintain the guard log book <br> <br>Work Schedule <br>Shifts of 8, 10, and 12 hours per day <br>2 days off per week <br> <br>Requirements <br>High school graduate <br>Prior experience as a Security Guard <br>Languages: Arabic (fluent), basic English <br>Personal qualities: Honest, detail-oriented, good ethics, responsible

Algorithm SAL is seeking a reliable and precise Security Guard to join the Occupational Safety and Health (OSH) management team and the company campus. The ideal candidate will be responsible for protecting the company campus, its employees, and its assets by managing the access control process, verifying identities, and implementing safety systems and procedures. This role ensures a 24/7 safe environment through continuous monitoring, patrol inspections, and technical checks of campus equipment.<br>Main responsibilities<br>Guard the main gate and monitor the entry and exit of employees and visitors<br>Verify identities and accurately log attendance of employees and visitors<br>Carry out hourly patrols across the campus, especially outside working hours<br>Perform technical checks on generators, boilers, and other equipment<br>Report any violations, hazards, or incidents to the relevant authority<br>Manage internal parking in accordance with company policy<br>Answer calls and manage communications outside working hours<br>Operate generators as needed outside working hours<br>Fill in the Guard Log Book<br>Qualifications<br>High school diploma<br>Previous experience in security guarding<br>Languages: Arabic (fluent), English (basic)<br>Personal qualities: integrity, meticulous observation, high morals, sense of responsibility

The Administrative Assistant will manage daily office operations, including handling phone calls, emails, correspondence, and Supplier Negotiations. This role will support executives. The Administrative Assistant will maintain filing systems, process paperwork, and ensure that records are accurate and up to date. The role also involves coordinating with internal departments, assisting with data, and helping ensure smooth, professional office operations. <br>Qualifications <br> <br> <br> <br> Communication skills to interact effectively with internal and external stakeholders. <br>Solid Clerical Skills, including filing, data entry, document preparation, and record-keeping. <br>Proficiency with common office software (e.g., MS Office or similar tools) and ability to learn new systems quickly. <br>Strong organizational skills, attention to detail, and the ability to prioritize multiple tasks and deadlines. <br>Ability to maintain confidentiality, demonstrate reliability, and work collaboratively in a team-oriented environment. <br>Previous experience in an administrative or office support role is preferred; experience in distribution, FMCG, or food import is a plus. <br>High school diploma required; business administration or a related field is an advantage

A leading F&B Company located in Tripoli is looking for a qualified Catering Sales Manager who will be working at its head office in Tripoli. <br> <br>The Catering Sales Manager leads the catering sales team to achieve revenue targets, develop new business, and maintain strong client relationships. The role oversees inquiries, proposals, negotiations, and order confirmations while ensuring accurate pricing, timely follow-up, and a clear handover to operations. The Sales Manager works closely with the Catering Manager and relevant departments to support profitable growth and maintain company service and brand standards. <br> <br>Requirements: <br>- Holder of a related degree <br>- Minimum 5 years of experience in a similar role <br>- Strong communication and sales excellence skills <br> <br>Only shortlisted candidates will be contacted

A leading F&B Company located in Tripoli is looking for a qualified Catering Sales Manager who will be working at its head office in Tripoli. <br> <br>The Catering Sales Manager leads the catering sales team to achieve revenue targets, develop new business, and maintain strong client relationships. The role oversees inquiries, proposals, negotiations, and order confirmations while ensuring accurate pricing, timely follow-up, and a clear handover to operations. The Sales Manager works closely with the Catering Manager and relevant departments to support profitable growth and maintain company service and brand standards. <br> <br>Requirements: <br>- Holder of a related degree <br>- Minimum 5 years of experience in a similar role <br>- Strong communication and sales excellence skills <br> <br>Only shortlisted candidates will be contacted

<p><h4>About Cequens</h4> <p>CEQUENS is a leading global communications platform as a service (CPaaS) provider that simplifies customer engagement for businesses through its innovative, reliable, and secure communication solutions. Established in 2011, CEQUENS offers a comprehensive suite of APIs, including SMS, WhatsApp for Business, Voice, Push Notifications, and more, enabling seamless and personalized interactions across multiple channels. Our partner network covers the MEA region with international access to messaging hubs worldwide. Our clients include major banks, credit cards, digital payments, OTT applications, government authorities, health and education, and other industry verticals.</p> <h4>Role Overview</h4> <p>This is a sales role. The Head of Wholesale is responsible for winning international wholesale new business, driving new business initiatives, and managing the profitability of account activities. This role involves hunting and winning major global accounts, representing the company at industry events, and aligning trading activities with the company's overall strategy.</p> <h4>Main Areas of Responsibility</h4> <strong>Business development and sales management:</strong><br> <ul> <li>Winning new business and increasing sales in the wholesale segment, aiming to add a specific number of new accounts each quarter. This is a new business development role.</li> <li>Support acquisition of global accounts and tier 1 and 2 international enterprises.</li> <li>Manage the buying and selling processes and the overall profitability of accounts.</li> <li>This is a target sales role (individual and team targets).</li> <li>Develop and execute a comprehensive business development strategy to drive growth and increase market share.</li> </ul> <strong>Team leadership and development:</strong><br> <ul> <li>Lead and develop the team's technical and professional skills.</li> <li>Serve as the primary point of contact for escalation for anything related to the partners.</li> <li>Regularly communicate updates on account progress and new requirements to ensure smooth operations.</li> <li>Supervise the amendment of contracts to ensure compliance with organizational standards and perform quality checks.</li> </ul> <strong>Strategic representation and networking:</strong><br> <ul> <li>Represent CEQUENS at relevant industry events and conferences, ensuring measurable returns on investment.</li> <li>Keep the trading team updated with the latest industry changes and developments.</li> </ul> <strong>Financial and operational oversight:</strong><br> <ul> <li>Oversee the follow-up, if needed, for the collection of invoices.</li> <li>Establish clear objectives and KPIs for traders that align with the company's strategic goals.</li> </ul> <h4>Requirements</h4> <strong>Educational and professional qualifications:</strong><br> <ul> <li>Required: University graduate in Business or Marketing.</li> <li>Preferred: MBA or equivalent postgraduate qualification.</li> <li>Must have 10-plus years of related experience in CPaaS or telecom industry, with a proven track record in winning business in wholesale.</li> </ul> <strong>Skills:</strong><br> <ul> <li>Proven new business/sales winning experience in SMS wholesale and trading clients.</li> <li>Strong account management skills dealing with mega/multiple accounts.</li> <li>Experience with dealing with businesses like TikTok, Microsoft, Google, etc.</li> <li>Demonstrated ability to achieve strong sales results in a targeted environment.</li> <li>Effective leadership skills capable of driving the account management team towards achieving business and operational goals.</li> <li>Excellent skills in conflict resolution, problem-solving, and interpersonal communications.</li> <li>Proficient in mentoring and coaching team members across various levels.</li> <li>Understanding of pricing strategies and financial management within the trading sector.</li> <li>Willingness and ability to travel frequently for business needs.</li> <li>Commitment to continuous professional development through industry-related education.</li> <li>Strong relationship-building and influential skills.</li> </ul></p><p></p>

<p><h4>About CEQUENS</h4> <p>CEQUENS is a leading global communications platform as a service (CPaaS) provider that simplifies customer engagement for businesses through its innovative, reliable, and secure communication solutions. Established in 2011, CEQUENS offers a comprehensive suite of APIs, including SMS, WhatsApp for Business, Voice, Push Notifications, and more, enabling seamless and personalized interactions across multiple channels. Our partner network covers the MEA region with international access to messaging hubs worldwide. Our clients include major banks, credit cards, digital payments, OTT applications, government authorities, health and education, and other industry verticals.</p> <h4>Role Overview</h4> <p>This is a sales role. The Head of Wholesale is responsible for winning international wholesale new business, driving new business initiatives, and managing the profitability of account activities. This role involves hunting and winning major global accounts, representing the company at industry events, and aligning trading activities with the company's overall strategy.</p> <h4>Main Areas of Responsibility</h4> <strong>Business Development and Sales Management:</strong><br> <ul> <li>Winning new business and increasing sales in the wholesale segment, aiming to add a specific number of new accounts each quarter. This is a new business development role.</li> <li>Support acquisition of global accounts and tier 1 and 2 international enterprises.</li> <li>Manage the buying and selling processes and the overall profitability of accounts.</li> <li>This is a target sales role (individual and team targets).</li> <li>Develop and execute a comprehensive business development strategy to drive growth and increase market share.</li> </ul> <strong>Team Leadership and Development:</strong><br> <ul> <li>Lead and develop the team's technical and professional skills.</li> <li>Serve as the primary point of contact for escalation for anything related to the partners.</li> <li>Regularly communicate updates on account progress and new requirements to ensure smooth operations.</li> <li>Supervise the amendment of contracts to ensure compliance with organizational standards and perform quality checks.</li> </ul> <strong>Strategic Representation and Networking:</strong><br> <ul> <li>Represent CEQUENS at relevant industry events and conferences, ensuring measurable returns on investment.</li> <li>Keep the trading team updated with the latest industry changes and developments.</li> </ul> <strong>Financial and Operational Oversight:</strong><br> <ul> <li>Oversee the follow-up, if needed, for the collection of invoices.</li> <li>Establish clear objectives and KPIs for traders that align with the company's strategic goals.</li> </ul> <h4>Requirements</h4> <strong>Educational and Professional Qualifications:</strong><br> <ul> <li>Required: University graduate in Business or Marketing.</li> <li>Preferred: MBA or equivalent postgraduate qualification.</li> <li>Must have 10 plus years of related experience in CPaaS or telecom industry, with a proven track record in winning business in Wholesale.</li> </ul> <strong>Skills:</strong><br> <ul> <li>Proven new business/sales winning experience in SMS Wholesale and trading clients.</li> <li>Strong account management skills dealing with Mega/multiple accounts.</li> <li>Experience with dealing with businesses like TikTok, Microsoft, Google.</li> <li>Demonstrated ability to achieve strong sales results in targeted environment.</li> <li>Effective leadership skills capable of driving the account management team towards achieving business and operational goals.</li> <li>Excellent skills in conflict resolution, problem-solving, and interpersonal communications.</li> <li>Proficient in mentoring and coaching team members across various levels.</li> <li>Understanding of pricing strategies and financial management within the trading sector.</li> <li>Willingness and ability to travel frequently for business needs.</li> <li>Commitment to continuous professional development through industry-related education.</li> <li>Strong relationship-building and influential skills.</li> </ul></p><p></p>