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THE ROLE <br> <br>A Growth & Operations Lead to own the freelancer side of the Servi marketplace — from strategy and outreach to vetting, activation, and retention. This is a hands-on, field-heavy role that sits at the intersection of business development, operations, and marketplace management. The person will work directly alongside the co-founders to build the supply engine that makes Servi run. <br> <br>KEY RESPONSIBILITIES <br> <br>1. Supply Growth Strategy & Planning <br>Help define freelancer supply targets per vertical and area. <br>Structure service verticals and sub-verticals, and set clear requirements per vertical, skills, certifications, experience, availability and others. <br>Identify and prioritize acquisition channels and adjust supply planning based on operational needs and early demand signals. <br>2. Supply Outreach & Partnership Coordination <br>Build relationships with universities, public and private institutions, and community organizations to grow the freelancer network. <br>Lead freelancer acquisition through job fairs, partnerships, cold outreach, referrals, and on-ground initiatives. <br>Support ambassador and referral programs to accelerate supply growth, in addition to other initiatives. <br>3. Pipeline Management & Conversion <br>Own and manage the freelancer pipeline from initial reach and contact through to activation. <br>Maintain structured tracking systems and dashboards, to monitor conversion rates across all onboarding stages. <br>Identify drop-off points in the funnel and improve outreach messaging, scripts, and onboarding flows accordingly. <br>Convert non-freelancers into service providers. <br>4. Freelancer Vetting & Quality Control <br>Own the vetting pipeline end-to-end: document collection, identity verification (KYC), interview scheduling, and onboarding. <br>Define and enforce quality standards and acceptance criteria per vertical. <br>Support Trust & Safety processes by ensuring proper verification, maintaining quality standards, and resolving issues when they arise. <br>5. Marketplace Operations & Freelancer Management <br>Ensure balanced supply across verticals and areas, monitor freelancer availability, readiness, and utilization. <br>Build and maintain relationships with freelancers post-onboarding, supporting them through their engagements and growth. <br>Monitor performance, engagement, and retention. Handle freelancer issues, feedback, and escalations. <br>Support engagement initiatives to keep the supply base active and motivated. <br>6. Reporting & Performance Tracking <br>Maintain structured dashboards tracking acquisition, conversion, activation, and retention metrics. <br>Provide regular reporting on supply growth, quality levels, and operational gaps. Track key KPIs and flag risks or bottlenecks. <br>Research and act on insights around freelancer behavior, pricing, and vertical dynamics. <br>7. Research & Process Benchmarking <br>Research regional and global platforms to benchmark best practices in supply operations and freelancer management. <br>Translate findings into internal playbooks, processes, and guidelines; contribute to building a structured knowledge base for scaling. <br> <br>PROFILE & COMPETENCIES <br> <br>Education: Bachelor’s degree in business management, operations, project management, HR or a related field. <br>Experience: 6 to 10 years in operations, business development, or marketplace environments. Startup experience is a strong advantage. <br>Languages: Fluent in English and Arabic. French is a plus. <br>Technical Skills: Advanced Excel / Google Sheets for data analysis, dashboards, and funnel tracking. Proficiency in Microsoft 365 and Google Workspace. Hands-on experience with CRM and field outreach tools. Comfortable with project management platforms. Strong digital organization habits. <br>Soft Skills: Persistent and persuasive in the field. Data-driven and self-accountable. Adapts fast, works well with ambiguity, and thrives without a playbook. Tech-savvy — uses tools to move faster, not just to report. <br> <br>WHO THRIVES HERE <br> <br>This role is built for someone who is equally comfortable in the field building relationships and at a desk, managing pipelines and data. It is for serious owners who move fast without losing structure and want to build something that has never existed in this market

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Aspire Software is looking for a Junior Software Developer to join our team in Lebanon.<br> Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals.<br> By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.<br> Role Overview We’re hiring a Voice QA &amp; Automation Analyst — open to interns, fresh graduates, or earlycareer candidates who are excited to get their hands dirty with real AI systems.<br> You’ll listen to AI to-guest calls, identify what’s working and what isn’t, and build automated pipelines that turn those findings into live KPIs.<br> You don’t need industry experience — you need curiosity, coding ability, and a sharp eye for detail.<br> This is a rare chance to do meaningful work on frontier voice AI from day one.<br></span> </div>

<p><h4>Description</h4> <p>Aspire Software is looking for a junior software developer to join our team in Lebanon.</p> <p>Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p> <h4>Role overview</h4> <p>We’re hiring a voice QA & automation analyst — open to interns, fresh graduates, or early-career candidates who are excited to get their hands dirty with real AI systems. You’ll listen to AI-to-guest calls, identify what’s working and what isn’t, and build automated pipelines that turn those findings into live KPIs. You don’t need industry experience — you need curiosity, coding ability, and a sharp eye for detail. This is a rare chance to do meaningful work on frontier voice AI from day one.</p></p><p></p>

<p><h4>Description</h4> <p>Aspire Software is looking for a DevOps engineer to join our team in Lebanon.</p> <p>Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p> <h4>Key responsibilities</h4> <p><strong>Cloud infrastructure</strong></p> <ul> <li>Operate and improve the AWS infrastructure including EC2, ECS, Lambda, RDS, ElastiCache, SQS, IAM, VPC, networking, Cloudflare, and Route 53.</li> <li>Drive infrastructure as code maturity. Terraform is in use today; bring it to a state where every change to production goes through reviewed, version-controlled IaC.</li> <li>Right-size the environment. AWS reserved instances and a heavy resource footprint mean there is real money on the table - identify, propose, and execute the savings.</li> <li>Establish a defensible backup, restore, and disaster recovery posture. Set and test RTO and RPO targets. Run restore drills, not just backup jobs.</li> <li>Move monitoring from reactive CloudWatch alarms to real observability - APM, structured logging, per-tenant performance visibility, and alerts that wake people up for the right reasons.</li> <li>Manage the on-premise to cloud bridge that connects the Clubspeed client to the cloud via Amazon SQS - keep it healthy and look for ways to simplify it over time.</li> </ul> <p><strong>CI/CD and developer experience</strong></p> <ul> <li>Own GitHub Actions across Clubspeed (.NET, Node.js, React, Next.js) and Resova (PHP / Laravel, Angular, MySQL). Build pipelines that are fast, predictable, and trusted by the team.</li> <li>Bake quality and security gates into the pipeline - unit and integration tests, SAST, DAST, dependency scanning, SBOM generation, license checks, container scanning, and secrets detection.</li> <li>Lead the move away from long-lived credentials in repos. Stand up real secrets management (AWS Secrets Manager, GitHub OIDC, or equivalent) and rotate everything that needs rotating.</li> </ul> <p><strong>Security and compliance</strong></p> <ul> <li>Lead the PCI DSS 4.0.1 remediation program, in partnership with the CTO, the engineering leads, and the Manos Group security team.</li> <li>Implement and maintain SBOMs and open-source license tracking across all repos.</li> <li>Tighten IAM, network segmentation, and audit logging across AWS. Make least privilege a default, not an aspiration.</li> <li>Coordinate third-party penetration tests and own the remediation work that comes out of them.</li> <li>Keep Vanta accurate and useful, not a check-the-box exercise.</li> </ul> <p><strong>Internal IT</strong></p> <ul> <li>Own the day-to-day IT experience for the team - laptops, accounts, onboarding, offboarding, MFA, SSO, and the small things that compound into a good or bad working environment.</li> <li>Manage endpoint hygiene - device management, antivirus or EDR, patching, and a sane response to lost or compromised devices.</li> <li>Be the practical point person for vendor management on the IT side - licensing, renewals, and consolidation opportunities.</li> </ul> <p><strong>Working with agentic AI</strong></p> <ul> <li>Embrace and actively use agentic AI tools in your own work - infrastructure changes, pipeline maintenance, incident response, log analysis, and IT operations.</li> <li>Build agentic workflows that automate repetitive DevOps and IT work - alert triage, runbook execution, access provisioning, vulnerability triage, and routine support requests.</li> <li>Partner with the CTO and the broader Manos Group on cross-portfolio AI initiatives, and share what works back into the group.</li> </ul> <h4>Requirements</h4> <p><strong>Experience</strong></p> <ul> <li>5+ years in a hands-on DevOps, SRE, or platform engineering role, with at least 2 years as the senior or lead DevOps person on a meaningful production environment.</li> <li>Direct, hands-on AWS experience across the services in scope - EC2, ECS, Lambda, RDS (SQL Server and MySQL), ElastiCache, SQS, IAM, VPC, CloudWatch. Multi-region experience is a plus.</li> <li>Strong Terraform background. You have written and maintained real IaC, not just inherited it.</li> <li>GitHub Actions experience at depth - reusable workflows, matrix builds, environments, OIDC to cloud, and the kind of pipeline design that scales beyond a single team.</li> <li>Practical security background. You have led or materially contributed to PCI DSS, SOC 2, or equivalent remediation work, and you can read a SAST or dependency report and prioritise it sensibly.</li> </ul> <p><strong>Technical range</strong></p> <ul> <li>Fluent in Linux, networking fundamentals, and at least one scripting language used in anger (Python or shell, Node.js or PowerShell a bonus).</li> <li>Container experience - Docker, ECS, image hygiene, and an opinion about base images and patching.</li> <li>Database operations background sufficient to support engineering on MS SQL Server, MySQL, and Redis - backups, restores, performance triage, and migration support. You do not need to be a DBA, but you should not be afraid of one.</li> <li>Observability and monitoring experience - CloudWatch is the starting point; experience with an APM (Datadog, New Relic, Dynatrace, Honeycomb, or similar) is valuable.</li> <li>Cloudflare or equivalent CDN / WAF experience.</li> <li>Hands-on use of modern AI coding and ops tools - Claude Code, Cursor, GitHub Copilot, MCP based agents, or similar - in your own day-to-day work.</li> </ul> <p><strong>Operating style</strong></p> <ul> <li>Owner, not coordinator. You take problems end to end, including the unglamorous parts.</li> <li>Calm under pressure. Incidents, audits, and migrations are part of the job - they should not be a personality test.</li> <li>Honest about trade-offs. You do not oversell quick wins and you do not hide the cost of doing things properly.</li> <li>Communicates well with engineers, executives, auditors, and end users. The IT side of the job requires patience and clarity.</li> <li>Bias to automate. If you have done it three times, the fourth time should be a script, a workflow, or an agent.</li> </ul> <p><strong>Bonus points</strong></p> <ul> <li>Experience supporting a hybrid environment that includes on-premise components syncing to cloud.</li> <li>Experience running a PCI DSS audit through to a clean report.</li> <li>Familiarity with Vanta, Drata, or similar compliance tooling.</li> <li>Track record of meaningful AWS cost reduction backed by data.</li> <li>M365 administration depth - Entra ID, Intune, Conditional Access, cross-tenant scenarios.</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Work Location<br>UN-House ESCWA<br> Expected duration<br>2 months<br> Duties and Responsibilities<br>Background: This internship is located within the Conference Management Services (CMS), RMSDD, of the Economic and Social Commission for Western Asia (ESCWA). The intern reports directly to the Documents Management Officer of RDU and will be under the overall supervision of the chief of CMS. Duties and Responsibilities: Working under the supervision of the Senior Designer, the intern will assist the design team of ESCWA with its daily tasks. The selected intern may perform some of the following functions: - Assist in the design and layout of information materials, policy briefs, booklets, flyers, roll-up banners, social media posts, power point presentations, etc…; - Create logos, infographics, illustrations and drawings; - Assist in developing scripts, moodboards and storyboards and produce animated short movies; - Liaise with authors and language colleagues on projects specifications and requirements; - Performs other related works tasks as required.<br> Qualifications/special skills<br>To qualify for an internship with the United Nations Internship Programme, the following conditions must be met: 1. Applicants must: (a) be enrolled in a graduate school programme (second university degree or equivalent, or higher); (b) be enrolled in the final academic year of a first university degree programme (minimum bachelor's level or equivalent); or (c) have graduated with a university degree (as defined above); 2. Applicants must: (a) be computer literate in standard software applications; (b) have a demonstrated keen interest in the work of the United Nations and have a personal commitment to the ideals of the UN Charter; and (c) have a dem bility to successfully interact with individuals of different cultural backgrounds and beliefs, which include willingness to try and understand and be tolerant of differing opinions and views. No previous work experience is required for this job opening. Proficiency in Adobe Creative Suite: Illustrator, InDesign, Photoshop, Xpress is required. Knowledge of Adobe After Effects and Premiere is desirable. Knowledge of Microsoft Word and Excel is desirable.<br> Languages<br>English and French are the working languages of the United Nations Secretariat; and Arabic is a working language of ESCWA. For this position, fluency in English and Arabic are required. Knowledge in French is desirable. Note: "Fluency" equals a rating of 'Fluent" in all four areas (speak, read, write, and understand) and "Knowledge of" equals a rating of "Confident" in two of the four areas.<br> Additional Information<br>A completed online application must include, beside the mandatory Personal History Profile a Cover Note mentioning the following: • Degree Programme (what are you currently studying?). • Graduation Date (when will you graduate or when did you graduate from the Programme?). • List of the IT skills and programmes that you are proficient in. • List of your top three areas of interest. • Explanation of why you are the best candidate for this specific internship. • Explanation of your interest in the United Nations Internship Programme. In your online Personal History Profile, be sure to include all past work experiences, IT skills, and three references. Incomplete applications will not be reviewed. The United Nations accepts no responsibility for the medical insurance of the intern or costs arising from injury, illness or death that may occur during an internship. Therefore, upon awarding an internship, candidates will be required to sign a statement conï¬rming their understanding and acceptance of the conditions of service. Applicants for internship must show proof of valid medical insurance coverage to cover the full period of the internship at the duty station and provide a medical certificate of good health prior to the commencement of the internship. The United Nations accepts no responsibility for loss or damage to personal effects that may occur during the internship. This position allows for flexible working arrangements, contingent upon written agreement by the receiving entity. Interns under these arrangements must commit to an equivalent of at least two months full-time work and complete their internship within six months.<br> Intern Specific text<br>Interns are not financially remunerated by the United Nations. Costs and arrangements for travel, visas, accommodation and living expenses are the responsibility of interns or their sponsoring institutions. Interns who are not citizens or permanent residents of the country where the internship is undertaken, may be required to obtain the appropriate visa and work/employment authorization. Successful candidates should discuss their specific visa requirements before accepting the internship offer.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br> </div>

<p><h4>Mindrift is looking for skilled bot developers (WhatsApp Business API, Telegram Bot API, Discord API) to join the Tendem project and build conversational bots and messaging-platform integrations within our hybrid AI + human environment.</h4> <p>In this role, as an AI Pilot – that's how we refer to this position at Mindrift – you'll collaborate with Tendem Agents that handle repetitive tasks, while you provide bot engineering expertise, conversational design judgment, and quality control to ensure bots are reliable, useful, and ready for real users. This part-time remote opportunity is ideal for professionals with hands-on experience building messaging bots, working with platform APIs and webhooks, and implementing conversational logic.</p> <h4>What we do</h4> <p>The Mindrift platform connects specialists with AI projects from major tech innovators. Our mission is to unlock the potential of generative AI by tapping into real-world expertise from across the globe.</p> <h4>About the role</h4> <p>This is a freelance role for a Tendem project. As a Bot Developer, you'll design, build, and refine messaging bots for one or more messaging platforms, including WhatsApp, Telegram, Discord, Slack, and similar platforms — for use cases such as customer service, appointment booking, order taking, content delivery, moderation, and automated notifications.</p> <h4>Key responsibilities</h4> <ul> <li>Build bots for one or more messaging platforms, such as WhatsApp (Business API / Cloud API), Telegram (Bot API), Discord, Slack and similar messaging platforms.</li> <li>Design and implement conversational flows, dialogue state, and fallback handling.</li> <li>Integrate bots with LLMs (OpenAI, Anthropic, or similar) for natural language responses where appropriate.</li> <li>Connect bots to backend services, databases, CRMs, and third-party APIs (booking systems, payment, content sources).</li> <li>Handle webhooks, rate limits, and platform-specific message formats (interactive messages, buttons, media, templates).</li> <li>Evaluate AI-generated bot code and refactor it for correctness, reliability, and graceful error handling.</li> <li>Implement logging, monitoring, and recovery so bots stay healthy in production.</li> </ul> <h4>Requirements and benefits</h4> <h5>Educational qualifications</h5> <ul> <li>At least 3 years of relevant experience backend, integration, automation, or bot development experience (required).</li> <li>Bachelor's or Master's degree in Computer Science, Engineering, Information Technology, or related technical fields is a plus.</li> </ul> <h5>Academic and/or professional experience</h5> <p>Candidates should have a strong foundation in bot development, messaging platform integrations, and building reliable conversational workflows. We are looking for specialists who can design and maintain production-ready bots, work confidently with APIs, webhooks, and backend services, and refine AI-assisted output into stable, user-friendly experiences. Strong problem-solving skills, attention to detail, and the ability to work independently are essential.</p> <h5>Technical skills (essential)</h5> <ul> <li>At least 1 year of hands-on experience building bots for at least one major messaging platform (WhatsApp, Telegram, Discord, Slack, or similar) is required.</li> <li>Strong command of Python or Node.js for backend bot logic.</li> <li>Solid experience with REST APIs, webhooks, OAuth, and async request handling.</li> <li>Experience with relational or NoSQL databases for storing conversation state and user data.</li> <li>Familiarity with LLM APIs (OpenAI, Anthropic) and prompt design for conversational use is a strong plus.</li> <li>Understanding of platform-specific limits, message templates, and approval flows (e.g., WhatsApp template messages).</li> <li>Experience with hosting and deployment (Docker, serverless, VPS, or PaaS).</li> </ul> <h5>Additional requirements</h5> <ul> <li>Strong attention to detail and commitment to bot reliability — no silent failures, no broken flows.</li> <li>Self-directed work ethic with the ability to design and ship complete bots independently.</li> <li>Portfolio or examples of bots you've built (required).</li> <li>English proficiency: Upper-intermediate (B2) or above (required).</li> </ul> <h4>Project time expectations</h4> <p>For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.</p> <h4>Compensation</h4> <p>On this project, contributors can earn up to $35 per hour equivalent, depending on their level and pace of contribution.</p> <p>Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p> <h4>Why this freelance opportunity might be a great fit for you?</h4> <ul> <li>Work fully remote on your own schedule with just a laptop and stable internet connection.</li> <li>Gain hands-on experience in a unique hybrid environment where human expertise and AI agents collaborate seamlessly — a distinctive skill set in a rapidly growing field.</li> <li>Participate in performance-based bonus programs that reward high-quality work and consistent delivery.</li> </ul></p><p></p>

<p>We are seeking a 3D Front-End Engineer / Creative Technologist to build a responsive, interactive 3D avatar customizer and drill-animation engine for our kid-focused mobile football application. In this role, you will bridge the gap between user experience and 3D graphics, translating assets built by our 3D artist into an interactive mobile experience using React Native and React Three Fiber.</p><p><strong>Key Responsibilities</strong></p><ul><li>Avatar Customization Engine: Build a modular system allowing users to swap 3D meshes and textures seamlessly (hair, jerseys, boots, skin tones) via standard React state.</li><li>Animation State Machine: Program a flexible skeletal animation controller to read .gltf/.glb bone structures, blending football drills (dribbling, passing, shooting) seamlessly.</li><li>Pipeline Collaboration: Work closely with our 3D artist to establish asset optimization constraints (low poly counts, texture atlasing, bone naming conventions) tailored for mobile WebGL performance.</li><li>Performance Tuning: Optimize memory management, garbage collection, and render loops to ensure a stable 60 FPS across both iOS and Android platforms.</li></ul><p><strong>Required Technical Skills</strong></p><ul><li>Proficient in React Native layout design, state management, and component lifecycles.</li><li>Strong commercial experience with Three.js and React Three Fiber / @react-three/fiber.</li><li>Deep understanding of 3D graphics concepts: mesh manipulation, skeletal rigging, bone weight matrices, PBR materials, and lighting arrays.</li><li>Experience parsing and manipulating GLTF/GLB models dynamically at runtime.</li><li>Mastery of mobile performance profiling tools (CPU/GPU boundaries, memory leaks, draw call optimization).</li></ul><p><strong>Nice-to-Have Skills</strong></p><ul><li>Experience building software or gamified experiences aimed at children.</li><li>Basic familiarity with 3D modeling tools like Blender to easily audit assets provided by the artist.</li><li>Knowledge of pre-built avatar ecosystems like Ready Player Me or Mixamo pipelines</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Proficient in React Native layout design, state management, and component lifecycles.</li><li>Strong commercial experience with Three.js and React Three Fiber / @react-three/fiber.</li><li>Deep understanding of 3D graphics concepts: mesh manipulation, skeletal rigging, bone weight matrices, PBR materials, and lighting arrays.</li><li>Experience parsing and manipulating GLTF/GLB models dynamically at runtime.</li><li>Mastery of mobile performance profiling tools (CPU/GPU boundaries, memory leaks, draw call optimization).</li><li>Experience building software or gamified experiences aimed at children.</li><li>Basic familiarity with 3D modeling tools like Blender to easily audit assets provided by the artist.</li><li>Knowledge of pre-built avatar ecosystems like Ready Player Me or Mixamo pipelines</li></ul>

<p>The screening process will be completed within the four coming weeks; Due to the large volume of applicants, we are unable to respond to application queries, only shortlisted candidates will be contacted. The ICRC is committed to creating an inclusive working environment for all its employees. Inclusion is embedded in the principles and values of the Movement as it is committed to non-discrimination, as confirmed by the principles of humanity and impartiality, and is open to all, as confirmed by the principle of unity. We are continually taking steps to improve diversity and inclusion within the organization as well as ensure it is embedded in our programming. We are committed to ensuring fair and equitable recruitment and promotion opportunities for all individuals and welcome all qualified candidates to apply to positions at the ICRC. Further, we are committed to achieving gender parity for our staff in management positions, as part of our institutional strategy objectives related to inclusion. Applicants must be legally eligible to work in Lebanon. What we do Since 1863, the International Committee of the Red Cross (ICRC) has worked to preserve human dignity and relieve suffering caused by war and armed violence. In collaboration with our Red Cross and Red Crescent partners around the world, we do everything we can to deliver life-saving aid, reconnect families and locate missing people helping those who need it most, regardless of who they are and what side of the front line they are on. We engage with authorities and armed forces on all sides, often confidentially, pressing for access to detainees to improve their living conditions and urging compliance with international humanitarian law to protect non-combatants, including from digital threats. Purpose The Assistant &amp; IM Officer provides (high-level) administrative support and oversees information management, under the supervision of the Executive Assistant &amp; IM Officer. S/he acts as a reference person for information management risk mitigation activities in the delegation. Accountabilities &amp; functional responsibilities Information management: Under the supervision of the Executive Assistant IM Officer (EAIMO): • Practically follows up on the active monitoring of information security practices in the delegation. • Development and monitoring of access policy users have access to the information they need to perform their duties includes group membership and access monitoring. • Manages and monitors collaborative spaces and databases, including access, and updates information in the reference tools. • Ensures transfer of information is done using the correct platforms. • Performs assessment on the use of non-ICRC tools in the delegation the underlying reasons and provides institutional solutions where available. • Monitors the functional mailbox, distributes incoming messages to the relevant interlocutors and departments. • Organizes, supervises and manages the use of a range of collaborative tools (i.e. TS) and databases. • Updates general information in the reference tools (databases or others). • With certain exceptions dictated by the situation, act as access manager and possibly account manager • Drafts and finalizes correspondence, internal presentations, meeting minutes and other documents, shares information among users when needed. Training and support: • Briefs systematically all new staff on above-mentioned subjects, trains regularly all users and ensures compliance with rules and procedures. • Makes sure that all staff know and apply ICRC rules regarding correspondence and ICRC protocol. • Keeps their knowledge and skills up to date on ICRC Information Management tools, digital solutions and institutional platforms (e-mail, information-sharing, records-management, intranet, etc.), informs users on new tools and promotes the adoption of new features and functionalities. Field visits: • Assist the EAIMO and IM Coordinator with visits to the SubDelegations to check the colleagues needs, challenges and provide the necessary training. Certifications / Education required • Bachelor s degree in Business Administration, Information Management or a related field. Professional experience required • A minimum of 3 years of demonstrated experience in assisting high level professionals preferably within an international organization, NGO, or multinational environment and 2 years of experience in user support, training, and capacity building. Desired skills • Leadership: Basic • Accountability: Advanced • People Management : Basic • Teamwork &amp; Collaboration: Expert • Representing the ICRC: Advanced • Beneficiary &amp; Client focused: Expert • Information Management: Proficient • Administrative &amp; Executive Support: Advanced • Digital Literacy (MS Office, SharePoint, Outlook): Advanced • Confidentiality &amp; Professionalism: Advanced • Attention to Detail: Advanced • Training &amp; User Support: Advanced • Planning &amp; Organization: Advanced • Events Management: Proficient • Written Communication: Advanced • Verbal Communication: Proficient • Problem Solving: Proficient • Adaptability: Proficient Language • Arabic: Native. • English: Full professional working What we offer • Salary Package: 2 120 3 095 USD/Month (As per ICRC salary scale, salary setting processes will determine fair setting in coherence with the qualifications of the applicant and the requirements of the job). • Transportation Allowance: 13$ per day. • 13th Month of salary paid in December, pro rata basis in accordance with the period worked. • Salary Review/Increase: annually • Annual Leave: 20 calendar working days of paid leave per year, pro rata basis in accordance with the period worked. • Health Insurance: Full insurance coverage (no co-NSSF) - 90% of premium fees under the class B covered by the ICRC; option for class upgrade is available with extra charges. Coverings include: In-Patient: including pre-existing cases / Out-Patients: Doctor Visits, Medicines, Laboratory tests, Therapeutical services (Physiotherapy, Psychotherapy sessions) • International Retirement Saving Plan (IRSP): a contribution valued at 11.5% of your monthly salary, these savings are paid by the end of service as a lump sum. • Other benefits subject to internal rules and regulations: High Cost of Living Allowance (HCLA), Schooling allowance, Eyeglasses Reimbursement, Learning and career development opportunities, Internal mobility opportunities leading to expatriate roles. Additional information •&nbsp;</p><p><strong>Desired Candidate Profile</strong></p><p>• Bachelor s degree in Business Administration, Information Management or a related field.<br>• A minimum of 3 years of demonstrated experience in assisting high level professionals preferably within an international organization, NGO, or multinational environment and 2 years of experience in user support, training, and capacity building.<br>• Leadership: Basic<br>• Accountability: Advanced<br>• People Management : Basic<br>• Teamwork &amp; Collaboration: Expert<br>• Representing the ICRC: Advanced<br>• Beneficiary &amp; Client focused: Expert<br>• Information Management: Proficient<br>• Administrative &amp; Executive Support: Advanced<br>• Digital Literacy (MS Office, SharePoint, Outlook): Advanced<br>• Confidentiality &amp; Professionalism: Advanced<br>• Attention to Detail: Advanced<br>• Training &amp; User Support: Advanced<br>• Planning &amp; Organization: Advanced<br>• Events Management: Proficient<br>• Written Communication: Advanced<br>• Verbal Communication: Proficient<br>• Problem Solving: Proficient<br>• Adaptability: Proficient<br>• Arabic: Native.<br>• English: Full professional working</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>As an entry-level Service Desk Associate, you will serve as the first point of contact for clients seeking IT support, handling incoming requests and support tickets while providing first-line assistance. You will troubleshoot day-to-day technical issues, support remote laptop setups, and escalate more complex cases to the relevant technical teams.</p><p>You will also assist with onboarding users, maintain accurate documentation of incidents and requests, and coordinate closely with internal teams to ensure smooth resolution and positive user experience. This role offers hands-on exposure to Microsoft cloud technologies and a strong foundation for growth in IT and cloud space.</p><p><strong>Your Role:</strong></p><p><strong>Technical Support:</strong></p><ul><li>Act as the first point of contact for users seeking IT support via calls, emails, and chat.</li><li>Troubleshoot and resolve day-to-day IT issues related to Microsoft 365, Windows OS, user accounts, and common software/hardware problems.</li><li>Log, track, and manage incidents and service requests in the ticketing system with clear and accurate documentation.</li><li>Escalate more complex issues to the appropriate technical teams or even Microsoft support team when needed.</li><li>Support user onboarding and offboarding activities, including account setup, access configuration, and device readiness.</li><li>Create, update, and maintain accurate documentation of incidents, requests, and resolutions in company s ticketing system.</li><li>Follow up with users to ensure issues are fully resolved and satisfaction is achieved before closing tickets.</li><li>Coordinate with internal technical teams to ensure efficient handling and resolution of requests.</li><li>Contribute to improving service desk workflows, knowledge base articles, and documentation.</li></ul><p><strong>Customer Communication:</strong></p><ul><li>Communicate clearly and professionally with users to understand their needs and keep them informed throughout the resolution process.</li><li>Ensure timely responses, regular updates, and a smooth support experience for all users.</li></ul><p><strong>Professional Development/ Training:</strong></p><ul><li>Stay up to date with Microsoft cloud technologies and service desk best practices.</li><li>Work towards Microsoft certifications and continuously build technical and customer service skills.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Your Profile:</strong></p><ul><li>Bachelor s degree in Information Technology, Computer Science, Engineering, or a related field.</li><li>0 2 years of experience in IT support or a similar role (internships count).</li><li>Basic knowledge of Windows operating systems and common end-user applications.</li><li>General understanding of Microsoft 365 and cloud computing concepts.</li><li>Familiarity with Microsoft cloud solutions is a plus.</li><li>Strong communication skills with a customer-first mindset.</li><li>Ability to explain technical concepts in a clear and simple way to non-technical users.</li><li>Good problem-solving skills with attention to detail.</li><li>Ability to prioritize tasks and handle multiple requests in a fast-paced environment.</li><li>Team player with the ability to work independently when needed.</li><li>Eagerness to learn and grow in cloud and Microsoft technologies.</li><li>Fluency in English and Arabic (French is a big plus).</li></ul><p></p></section>

<p>Full-time | Monday Friday | 9:00 AM 5:00 PM</p><p>Key Responsibilities:</p><ul><li>Install, configure, and maintain IT systems, networks, hardware, and software.</li><li>Provide technical support, troubleshoot hardware/software issues, and assist end-users.</li><li>Maintain company websites, Shopify platform, and internal systems.</li><li>Manage data backups, user accounts, IT inventory, and system security.</li><li>Implement system upgrades and recommend technology improvements.</li><li>Prepare presentations and travel when required for managerial support.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Requirements:</p><ul><li>6+ years of IT experience.</li><li>Strong knowledge of hardware, software, networking, and cybersecurity.</li><li>Excellent troubleshooting and system administration skills.</li><li>Strong communication and customer service abilities.</li><li>Relevant certifications (CompTIA, Microsoft, Cisco, etc.) are a plus.</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Toters is an on-demand e-commerce and delivery platform that enables customers to get anything in their city with maximum convenience. At Toters, technology is at the core of everything we do. Our product and engineering teams work continuously to create innovative solutions that make our customers' lives easier and our operations more efficient. If you're excited about working in a fast-paced, high-growth environment and want to help shape the future of commerce in the Middle East, we'd love to hear from you. About the Role We are looking for a creative and passionate Graphic Designer with 1 3 years of experience to join our team. In this role, you will create engaging visual content across multiple channels, including social media, marketing campaigns, digital platforms, illustrations, and motion graphics. The ideal candidate has a strong eye for design, attention to detail, and the ability to translate ideas into impactful visual solutions. You should be comfortable working in a collaborative environment and partnering with cross-functional teams to bring creative concepts to life.</p><p>Responsibilities</p><ul><li>Collaborate with cross-functional teams, including Marketing, Product, CRM, Content, and Operations, to understand project objectives and creative requirements.</li><li>Develop creative concepts and visual assets that effectively communicate key messages.</li><li>Create graphics, illustrations, and animations for marketing campaigns, social media, websites, and other communication channels.</li><li>Produce visual content that strengthens brand awareness and supports business objectives.</li><li>Build upon existing social media toolkits while ensuring consistency with brand guidelines.</li><li>Prepare and present design concepts, drafts, and creative ideas to stakeholders.</li><li>Incorporate feedback and revisions to deliver high-quality final designs.</li><li>Review all creative materials for accuracy, consistency, and quality before publishing or production.</li><li>Select appropriate layouts, typography, colors, and visual elements for each project.</li><li>Test and optimize graphics across different platforms and media formats.</li><li>Contribute ideas and participate in creative brainstorming sessions to support ongoing campaigns and initiatives.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's Degree in Graphic Design or a related field.</li><li>1 3 years of professional experience in Graphic Design.</li><li>Strong portfolio demonstrating creativity, visual communication, and problem-solving skills.</li><li>Proficiency in Adobe Creative Suite, including Photoshop, Illustrator, After Effects, and InDesign.</li><li>Understanding of design principles, typography, color theory, and layout.</li><li>Experience creating content for digital and social media platforms.</li><li>Familiarity with AI-powered creative tools and an interest in leveraging emerging technologies to enhance design workflows.</li><li>Strong attention to detail and commitment to delivering high-quality work.</li><li>Excellent communication and collaboration skills.</li><li>Ability to manage multiple projects and meet deadlines in a fast-paced environment.</li></ul><p></p></section>

<p>We are seeking an experienced Senior Full-Stack / Product Engineer to join a Swiss Company for its back office in Lebanon to lead the development of customer-facing features for a next-generation digital banking platform</p><p><strong>Desired Candidate Profile</strong></p><b>The ideal candidate should meet the following requirements:</b><br><ul><li>Bachelor s degree in computer science, Software Engineering, Information Technology, or a related field.</li><li>Minimum 6 years of professional full-stack software development experience.</li><li>Strong hands-on experience with React, Next.js, TypeScript, Node.js, and modern JavaScript frameworks.</li><li>Solid experience designing and consuming RESTful APIs.</li><li>Strong knowledge of PostgreSQL and relational database design.</li><li>Excellent understanding of software architecture, data modeling, automated testing, debugging, and application performance optimization.</li><li>Ability to analyze business requirements and proactively identify missing requirements, logical inconsistencies, and edge cases.</li><li>Experience reviewing and improving AI-generated frontend and backend code.</li><li>Strong problem-solving skills with excellent attention to detail.</li><li>Excellent verbal and written communication skills.</li></ul><b>Preferred Qualifications</b><br><ul><li>Experience within FinTech, Digital Banking, Payments, Banking-as-a-Service (BaaS), or other regulated industries.</li><li>Experience designing approval workflows, authorization systems, customer onboarding (KYC), organizational hierarchies, or permission management platforms.</li><li>Hands-on experience with React Native mobile application development.</li><li>Experience integrating third-party financial APIs including KYC/AML providers, payment gateways, or card issuing platforms.</li><li>Familiarity with enterprise security principles and modern authentication systems.</li><li>Ability to understand and work with software written in Java, Kotlin, or C# when required.</li></ul><b>AI-Driven Engineering Experience</b><br><ul><li>Daily experience using AI coding assistants such as ChatGPT, GitHub Copilot, Cursor, Claude, or similar platforms.</li><li>Strong prompt engineering skills to generate accurate and reliable AI-assisted code.</li><li>Experience reviewing, validating, and correcting AI-generated software.</li><li>The ability to distinguish between technically correct code and business-correct behavior, ensuring every feature meets user expectations and business objectives.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Aspire Software is looking for a AI Developer to join our team in Lebanon.<br> Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals.<br> By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.<br> About the job: This role sits at the center of that buildout.<br> You’ll ship near-term product features while helping us make the right architectural decisions for what’s coming.<br> We need someone who can execute and see around corners someone who understands both the product experience and the platform mechanics underneath it.<br> Key Responsibilities Build and ship AI features using our PHP/MySQL/React/Node stack with OpenAI API integration.<br> Extend Astro Core chatbot capabilities new read/write actions, graph generation, analysis outputs.<br> Help improve the external MCP connector schema, authentication, capability surface.<br> Own prompt engineering for product features: design, test, iterate, and document prompts as first-class product artifacts.<br> Build the token metering and usage tracking layer per-feature, per-customer, per-tier.<br> Design and implement guardrails, access controls, and rate limiting across the Astro AI platform layer.<br> Contribute to agent architecture decisions: tool access, memory design, token pool isolation, training data boundaries.<br> Monitor AI feature performance in production latency, cost, output quality, failure modes and drive improvements.<br> Stay current on the AI tooling landscape and bring concrete recommendations to the team.<br> AI Product Development Hands-on experience integrating LLM APIs (OpenAI, Anthropic, or similar) into production applications used by real customers.<br> Prompt engineering fluency: system prompts, few-shot examples, structured outputs, tool/function calling, chain-of-thought patterns.<br> Understanding of token economics: cost per call, context management, model selection tradeoffs across feature types.<br> Experience building quality evaluation and output validation frameworks around AI features.<br> Awareness of AI-specific risks: hallucination, prompt injection, data leakage, output inconsistency.<br> Platform &amp; Architecture Thinking Experience designing or contributing to metered usage systems — API rate limiting, consumption tracking, billing integration.<br> Familiarity with designing MCP (Model Context Protocol) — understanding of how LLM-native integrations differ from traditional REST.<br> Ability to reason about multi-tenant access controls: how AI features should behave differently across customer tiers.<br> Understanding of agent architecture patterns: tool registries, memory types, token pool management, task delegation.<br> Core Stack React and Node: able to build frontend components that surface AI features, including data visualizations.<br> Solid PHP development experience — comfortable extending a production codebase, not just greenfield.<br> MySQL: schema design, query optimization, and data modeling for AI feature state and usage tracking.<br> Typescript: used on the backend of the MCP layerBachelor’s degree in computer science, Information Systems, Engineering or a related field.<br> 3+ years of experience in consulting, digital transformation, enterprise software implementation, or AI-related projects.<br> Strong understanding of Artificial Intelligence, Machine Learning, Generative AI, and automation concepts.<br> Strong presentation, communication, and stakeholder management skills.<br> Experience working directly with customers and senior business stakeholders.<br> Excellent problem-solving and analytical skills.<br></span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>MAIN DUTIES AND RESPONSIBILITIES:</b></p><p><b>Marketing Supervision:</b></p><p>Develop and implement marketing plans and campaigns in coordination with management.</p><p>Supervise marketing operations, including advertising, digital marketing, and promotional activities.</p><p>Monitor and analyze market trends, competitors activities, and customer feedback to identify opportunities for improvement.</p><p>Coordinate with the sales team to align marketing efforts with sales targets and business goals.</p><p>Prepare periodic marketing reports (campaign results, ROI analysis, social media growth, etc.).</p><p>Content Creation &amp; Branding</p><p>Create engaging and original content for social media, website, newsletters, and promotional materials.</p><p>Manage the company s digital presence across social media platforms (Facebook, Instagram, LinkedIn, YouTube, etc.).</p><p>Write, edit, and proofread marketing materials to ensure brand consistency and professionalism.</p><p>Develop visual and multimedia content in coordination with graphic designer</p><p>Plan and execute photo and video shoots for campaigns, events, and product promotions.</p><p>Digital Marketing</p><p>Manage online advertising campaigns (Google Ads, Meta Ads, etc.) to increase visibility and lead generation.</p><p>Track and analyze digital performance metrics to optimize engagement and conversion.</p><p>Coordinate email marketing campaigns and maintain subscriber databases.</p><p>Event &amp; Promotion Management</p><p>Assist in product launches, and exhibitions.</p><p>Coordinate with management for promotional activities and branding materials.</p><p>Ensure marketing materials and visuals are up to date in all stores and websites.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>REGULATORY REQUIREMENTS (Education and Experience) and SKILLS:</p><p>- Bachelor s degree in Marketing, Business Administration, or a related field.</p><p>- Creative thinker and a Data lover.</p><p>- +2 years of experience in marketing roles, preferably within the tech retail or consumer electronics sector.</p><p>- Strong knowledge of digital marketing tools and platforms, including SEO, SEM, email marketing, and social media advertising.</p><p>- Ability to lead and mentor a marketing team.</p><p>- Ability to develop strategic marketing plans that align with business objectives.</p><p>- Exceptional written and verbal communication skills.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Aspire Software is looking for a AI Consultant to join our team in Lebanon.<br> Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals.<br> By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.<br> About the job: We are seeking an experienced and business-oriented AI Consultant.<br> The role combines business consulting, solution design and deployment of AI products across multiple industries.<br> As an AI Consultant, you will work directly with customers to understand their business challenges, identify AI opportunities, configure and implement Lumina solutions, ensure successful adoption and measurable business outcomes and translate business needs into effective AI-driven solutions Key Responsibilities Engage with customers to understand business processes, operational challenges, and strategic objectives.<br> Conduct AI discovery workshops and identify use cases that deliver measurable value.<br> Translate business requirements into AI solution designs and implementation plans.<br> Configure AI models, workflows, dashboards, and business rules based on client needs.<br> Conduct product demonstrations, proof-of-concepts (POCs), and pilot implementations.<br> Integrate Lumina AI solutions with third-party systems, databases, APIs, and enterprise applications.<br> Collaborate with product, development, and data teams to ensure successful solution delivery.<br> Train end-users, administrators, and business stakeholders on Lumina solutions.<br> Support customers during post-deployment and optimization phases.<br> Document business requirements, solution designs, implementation plans, and project deliverables.<br> Stay current with emerging AI technologies, trends, and industry best practice Bachelor’s degree in computer science, Information Systems, Engineering or a related field.<br> 3+ years of experience in consulting, digital transformation, enterprise software implementation, or AI-related projects.<br> Strong understanding of Artificial Intelligence, Machine Learning, Generative AI, and automation concepts.<br> Strong presentation, communication, and stakeholder management skills.<br> Experience working directly with customers and senior business stakeholders.<br> Excellent problem-solving and analytical skills.<br></span> </div>

<p>Looking for a new adventure in the exciting world of Data? APGAR, a consulting firm specialized in Data, is recruiting a Solution Expert (F/M) Reporting to a member of the Apgar board, your main responsibilities are as follows: Design and implement the technical phases of an MDM implementation project. Coordinate technical activities of a team of developers. Operate instructions and work on Definition of architecture. Configure specific development in Java and Web (HTML, Javascript, css). Create mock-ups in collaboration with functional teams. Initialize all the complex features of the solution. Design data integration matters to ingest data coming from third party systems and configure data sharing. Monitor quality and proper functioning of the whole solution. Participate in Internal R&amp;D topics. Provide advice and coach Junior Technical Data Engineers.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Design and implement the technical phases of an MDM implementation project.</li><li>Coordinate technical activities of a team of developers.</li><li>Operate instructions and work on Definition of architecture.</li><li>Configure specific development in Java and Web (HTML, Javascript, css).</li><li>Create mock-ups in collaboration with functional teams.</li><li>Initialize all the complex features of the solution.</li><li>Design data integration matters to ingest data coming from third party systems and configure data sharing.</li><li>Monitor quality and proper functioning of the whole solution.</li><li>Participate in Internal R&amp;D topics.</li><li>Provide advice and coach Junior Technical Data Engineers.</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Software Developer with seniority level (at least 3 years experience)</p> <ul> <li>Microsoft SQL Server (querying, stored procedures, functions, triggers, replication, and maintenance)</li> <li>.NET Framework (C# &amp; VB)</li> <li>Entity Framework</li> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><br></p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>What You ll Do</strong></p> <ul> <li>Administer and optimize Google Workspace and Slack Enterprise environments for 1,700+ users</li> <li>Manage Gmail, Drive, Calendar, Meet, Google Chat, Slack workflows, integrations, and workspace governance</li> <li>Handle onboarding, offboarding, provisioning, permissions, and access lifecycle management</li> <li>Configure and maintain SSO, SCIM, MFA, and identity integrations with Okta</li> <li>Own and support workplace technology platforms including:<br><ul> <li>Google Workspace</li> <li>Slack</li> <li>Okta</li> <li>Hexnode</li> <li>BambooHR</li> <li>Jira / Confluence</li> <li>Zendesk</li> <li>SentinelOne</li> </ul> </li> <li>Build and improve workflows, automations, and integrations using APIs, webhooks, and automation platforms</li> <li>Implement security best practices including DLP, retention policies, access controls, and SaaS governance</li> <li>Support endpoint management, operational IT activities, and multi-region user support</li> <li>Troubleshoot workplace technology, software, endpoint, and connectivity issues</li> <li>Maintain documentation, SOPs, and operational standards</li> <li>Partner with teams across the business to improve workflows, scalability, and employee experience</li> </ul> <p><strong>What We re Looking For</strong></p> <ul> <li>5+ years of experience managing enterprise workplace technology environments</li> <li>Strong hands-on experience with Google Workspace, Slack Enterprise, and SaaS administration</li> <li>Experience with Okta, identity management, and access governance</li> <li>Knowledge of automation tools, APIs, integrations, and workflow optimization</li> <li>Familiarity with endpoint/device management platforms (Hexnode preferred)</li> <li>Understanding of enterprise security best practices and operational IT environments</li> <li>Basic scripting knowledge in Python, JavaScript, or PowerShell is a plus</li> <li>Strong troubleshooting, communication, and organizational skills</li> <li>Ownership mindset with a focus on operational excellence and continuous improvement</li> </ul> <p><strong>Nice to Have</strong></p> <ul> <li>Slack Certified Admin or Google Workspace certifications</li> <li>Experience supporting warehouse or multi-location operations</li> <li>Exposure to AI-driven workplace tools and automation initiatives</li> <li>Familiarity with security and compliance frameworks</li> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>We re looking for a Senior Google Workplace Technology Administrator to join our IT Infrastructure &amp; Security team and help scale our global digital workplace environment.</p> <p>This role is ideal for someone who enjoys owning workplace technologies, improving operational efficiency through automation, and building secure, scalable systems. You ll work across Google Workspace, Slack, enterprise SaaS platforms, identity management, automation, endpoint operations, and user support to enhance both security and employee experience across multiple regions.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Key Responsibilities:</b></p><ul><li>Manage and support SAP ERP.</li><li>Maintain IT infrastructure, networks, Microsoft 365, and provide end-user support.</li><li>Coordinate with ERP consultants and IT vendors.</li><li>Ensure system security, backups, and business continuity.</li><li>Support digital transformation and process improvement initiatives.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Requirements:</b></p><ul><li>Bachelor's degree in Computer Science, Information Technology, or a related field.</li><li>Minimum 3 years of relevant experience.</li><li>SAP ERP experience is highly preferred.</li><li>Strong knowledge of networking, Microsoft 365, and IT infrastructure.</li><li>Experience in the manufacturing/FMCG sector is a plus.</li></ul><p>Location: Bchamoun, Lebanon</p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p><strong>The Company:</strong></p><br><p>Sucafina is the leading sustainable Farm to Roaster coffee company, with a family tradition in commodities that stretches back to 1905. Today, with more than 1,400 employees in 34 countries, we help stakeholders worldwide to find the perfect coffee solutions. We embed technology, innovation, and sustainability throughout the supply chain, creating shared value for all by Investing in Farmers, Caring for People, and Protecting Our Planet. For more information, visit www.sucafina.com.</p><br><p><strong>What are we looking for:</strong></p><br><p>We are looking for entrepreneurs, techies, passionate, eager to learn, humble, with a positive attitude and a high level of integrity People. Flexible and willing to take challenges, work and live in coffee-producing countries, People who want to build expertise and a career in the coffee business and are ready to go the extra mile.</p><br><p><strong>What we offer:</strong></p><br><p>We offer within our pleasant family environment, great opportunities to learn and grow, we offer challenges and exposure to multicultural environments, on-merit base compensation, and free coffee around the clock!</p><br><br>Job Description<br><p><strong>Job Overview</strong></p><br><p>Associate Data Integration Engineer is responsible for designing, developing, and maintaining cloud-based integration solutions using Microsoft Azure services. This role focuses on building scalable integration architectures, implementing API-driven workflows, orchestrating system communication, and ensuring high availability, performance, and security across integration platforms.</p><br><p>The engineer will work closely with application teams, data engineers, and architects to deliver enterprise-grade integration solutions.</p><br><p><strong>Key Responsibilities</strong></p><br><p><strong>1. Solution Design </strong></p><br><ul><li>Design and implement integration solutions using Azure services such as:<ul><li><strong>Azure Logic Apps (Standard &amp; Consumption)</strong></li><li><strong>Azure Service Bus (Queues, Topics, DLQ)</strong></li><li><strong>Azure API Management</strong></li><li><strong>Event Grid / Event Hub</strong></li><li><strong>Azure Functions</strong></li></ul></li><li>Translate functional requirements into scalable integration architectures.</li><li>Build robust retry, error-handling, dead-lettering, and monitoring patterns.</li></ul><p><strong>2. Development &amp; Implementation</strong></p><br><ul><li>Develop integration workflows using Logic Apps (stateful and stateless).</li><li>Implement synchronous and asynchronous messaging patterns.</li><li>Build APIs and connectors for internal/external system integrations.</li><li>Implement CI/CD pipelines for integration components (Azure DevOps/GitHub).</li><li>Build reusable components, templates, and enterprise integration patterns.</li></ul><p><strong>3. Service Bus &amp; Messaging</strong></p><br><ul><li>Configure queues, topics, subscriptions, and rules.</li><li>Implement DLQ handling, repair &amp; replay, and quarantine logic.</li><li>Ensure message security, idempotency, and guaranteed delivery.</li></ul><p><strong>4. API Management</strong></p><br><ul><li>Publish, secure, and monitor APIs using Azure API Management.</li><li>Implement policies (rate limiting, caching, transformation, authentication).</li><li>Manage API lifecycle and developer onboarding.</li></ul><p><strong>5. Monitoring &amp; Support</strong></p><br><ul><li>Implement alerting and observability using:<ul><li><strong>Application Insights</strong></li><li><strong>Log Analytics</strong></li><li><strong>Azure Monitor</strong></li></ul></li><li>Troubleshoot integration failures, performance issues, and message dead-lettering.</li><li>Support production workloads, ensure platform reliability, and optimize cost.</li></ul><p><strong>6. Security &amp; Governance</strong></p><br><ul><li>Apply best practices for identity and access management (Azure AD).</li><li>Implement security standards: Managed Identity, OAuth2, RBAC, Key Vault.</li><li>Ensure compliance with company governance and Azure landing zone policies.</li></ul><br>Qualifications<br><p><strong>Required Skills &amp; Qualifications</strong></p><br><ul><li>Bachelor’s degree in Computer Science, Software Engineering, Information Systems, or a related field.</li><li>Basic understanding of data integration concepts (ETL/ELT, APIs, messaging).</li><li>Experience or familiarity with programming languages such as <strong>Python, Java, C#, or SQL</strong></li><li>Knowledge of relational databases (PostgreSQL, MySQL, SQL Server) and basic NoSQL concepts, CosmosDb.</li><li>Understanding of data formats such as JSON, XML, CSV, and Parquet.</li><li>Familiarity with REST APIs and data exchange mechanisms.</li><li>Basic exposure to cloud platforms (Azure) is an advantage.</li></ul><br>Additional Information<br><p><strong>Soft skills</strong></p><br><ul><li>Strong analytical skills and capacity to challenge the financial information received</li><li>High sense of organisation and able to manage multiple tasks with strong attention to detail</li><li>Excellent communication skills with the ability to interact with international stakeholders</li><li>Curious, proactive,&nbsp; keen to learn and ready for new challenges</li><li>Ability to work independently while also having a team-oriented mindset.</li></ul><p><strong>Languages</strong></p><br><ul><li>Excellent knowledge of English (written and verbal communication skills)</li><li>Knowledge of any other language is a plus (French)</li></ul><br><br> </div>