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Role Purpose:
<br>Applies principles of accounting to provide financial information by researching and processing data; prepares financial reports by compiling information, ensures appropriate control procedures.
<br>Key Accountabilities
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<br>• Compiles and analyzes financial information to prepare entries to accounts, such as general ledgers accounts, and documents business transactions.
<br>• Prepares all daily vouchers related to all companies,
<br>• Ensures prior to delivery, appropriate matching between invoices, purchase orders, and supplier approval before debiting suppliers accounts.
<br>• Match invoices below expenses.
<br>• Ensures proper entry
<br>• Checking supplier's account
<br>• Observes the application of all accounting procedures in line with established policies and approved commitment of authority.
<br>• Closes the month-end as well as year-end accounts with all necessary adjusting entries and reconciliations.
<br>• Maintains financial security by following internal controls; secures discretion and protects operations by keeping financial information confidential
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<br>Qualifications:
<br>• BA with emphasis on accounting.
<br>
<br>Experience
<br>• 2 years
<br>
<br>Skills and Knowledge
<br>• Languages: English
<br>• Computer: Oracle- Excel-Dolphin
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<br>Competencies
<br>• Presenting and Communicating Information
<br>• Writing and Reporting
<br>• Analysing
<br>• Learning and researching
<br>• Following Instructions and Procedures
<br>• Coping with Pressures and Setbacks
<br>• Achieving Personal Work Goals and Objectives
Key Responsibilities
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<br>* Develop and implement SEO and SEM strategies to increase website traffic and conversions.
<br>* Manage and optimize paid search campaigns.
<br>* Conduct keyword research and optimize website content.
<br>* Monitor website performance using SEO and analytics tools.
<br>* Improve technical SEO and user experience.
<br>* Track campaign performance and provide regular reports.
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<br>Qualifications
<br>
<br>* Bachelor's degree in Marketing, Business, Communications, or a related field.
<br>* 2–4 years of experience in SEO and SEM.
<br>* Experience with Google Ads, Google Analytics (GA4), and Google Search Console.
<br>* Familiarity with SEO tools
<p>We are looking for a Systems Engineer to work closely with a sales representative in a defined territory. The Systems Engineer's main mission will be to support the sales organization in all technical matters regarding pre-sales, sales calls, and post-sales. With us you will Lead all technical aspects of a sales cycle with the Enterprise customers, from the initial RFIs, through to RFPs & RFQs when required. This includes the project management and active participation in POCs in partnership with the relevant teams both internally and within the customer and/or commercial partner. Have the ability to listen and to understand the technical requirements of the customer, reading between the lines to build a solution which outperforms the competitor offering. Be the primary technical point of contact for the customer(s) and partners in close collaboration with your sales partner. Continuously strive to improve knowledge around the Fortinet products and solutions, along with maintaining a deep understanding of the competitive landscape and Fortinet s ability to provide long lasting protection against the ever-evolving threats. Have a strong ability to position Fortinet solutions to the customer, whether this be remotely or in person. This requires strong communication skills and the ability to confidently present through whiteboarding, technical white papers, technical plans or customer discussions. Manage your time effectively when working on multiple deals simultaneously, ensuring a positive customer experience is maintained. Maintain accurate activity, contact, and account technical information of all customers and prospects in our CRM (Salesforce).</p><p><strong>Desired Candidate Profile</strong></p><p>Have a high aptitude for security technology, specifically encryption, authentication, with further knowledge of network security, intrusion detection, anti-virus, routing, switching, LAN and WAN being desirable. The CISSP accreditation would also be beneficial. Are currently or have previously worked in a pre-sales engineer role, managing end to end technical aspects of deals, through to technical closure. Can demonstrate your problem solving skills and how this has impacted key wins within your current organisation. Understand and can demonstrate your ability to build and maintain customer relationships, including your ability to effectively communicate technically to a range of both external and internal stakeholders. Have a strong understanding of RADIUS, PKI, IKE, Certificates, L2TP, IPSEC, FIREWALL, 802.1Q, MD5, SSH, SSL, SHA1, DES, 3DES</p>
Experience
<br>Minimum 7years of culinary experience
<br>Extensive experience in authentic Lebanese cuisine.
<br>Experience managing high-volume restaurant kitchens.
<br>Strong background in menu development, food cost control, and kitchen leadership.
<br>
<br>Kitchen Operations Management
<br>Oversee the daily operations of all kitchen sections and ensure smooth service execution.
<br>Ensure all food is prepared, presented, and served according to established recipes, standards, and specifications.
<br>Maintain consistency in taste, quality, portion sizes, and presentation of all menu items.
<br>Monitor food production to ensure timely service and guest satisfaction.
<br>Coordinate kitchen activities with restaurant management and front-of-house teams.
<br>Menu Development & Culinary Excellence
<br>Develop, review, and update Lebanese menu offerings in line with market trends and customer preferences.
<br>Create seasonal menus, specials, and promotional dishes.
<br>Standardize recipes and cooking procedures to ensure consistency.
<br>Conduct regular food tastings and quality assessments.
<br>Preserve the authenticity of Lebanese cuisine while introducing innovative concepts where appropriate.
<br>Leadership & Team Management
<br>Lead, supervise, train, and motivate kitchen employees.
<br>Conduct onboarding and ongoing training for kitchen staff.
<br>Assign duties and manage work schedules to ensure adequate staffing.
<br>Monitor employee performance and provide coaching and corrective actions when necessary.
<br>Foster teamwork, discipline, and a positive working environment.
<br>Participate in recruitment, interviews, and evaluation of kitchen personnel.
<br>Food Cost & Inventory Control
<br>Monitor and control food cost targets.
<br>Ensure proper portion control and minimize food waste.
<br>Manage inventory levels and oversee purchasing requirements.
<br>Review stock usage and conduct regular inventory counts.
<br>Coordinate with suppliers regarding product quality and availability.
<br>Analyze food cost reports and implement corrective actions when necessary.
<br>Food Safety & Hygiene
<br>Ensure full compliance with HACCP, food safety regulations, and company policies.
<br>Maintain the highest standards of kitchen cleanliness and sanitation.
<br>Conduct regular inspections of food storage, preparation, and handling procedures.
<br>Ensure proper temperature controls, labeling, and stock rotation (FIFO).
<br>Lead corrective actions related to food safety concerns and audit findings.
<br>Quality Assurance
<br>Conduct daily tastings of all prepared items before service.
<br>Monitor guest feedback and implement improvements where necessary.
<br>Ensure all dishes meet the restaurant’s quality standards.
<br>Address quality issues immediately and implement preventive measures.
<br>Budgeting & Cost Management
<br>Assist in preparing kitchen budgets and forecasts.
<br>Control labor costs through efficient scheduling and productivity management.
<br>Monitor kitchen expenses and identify cost-saving opportunities.
<br>Ensure optimal utilization of resources without compromising quality.
<br>Operational Planning
<br>Plan production requirements based on business forecasts.
<br>Coordinate with management regarding events, promotions, and special functions.
<br>Ensure proper preparation levels to meet operational demands.
<br>Develop contingency plans for peak periods and special events.
<br>Compliance & Reporting
<br>Ensure compliance with company policies, labor regulations, and operational procedures.
<br>Prepare and submit required reports related to food cost, inventory, staffing, and kitchen performance.
<br>Participate in management meetings and provide operational recommendations.
<br>Qualifications
<br>Diploma or Degree in Culinary Arts, Hospitality Management, or a related field.
<br>HACCP and Food Safety certifications preferred
<h2 class="h5">Job description</h2>
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Company Description<br><p>Home Deco & Co SARL is a specialized contracting and fit-out company delivering high-quality aluminum, glass, façade, external ACP cladding, maintenance, renovation, and interior finishing works across residential and commercial projects. We are committed to precision, professionalism, and client satisfaction through innovative solutions and reliable project execution.</p><br><br>Job Description<br><p>We are looking for a detail-oriented and motivated Accountant to join our team. The candidate will be responsible for handling daily accounting operations, maintaining accurate financial records, and supporting the finance department in ensuring smooth financial processes.</p><br><p>Key Responsibilities:</p><br><ul><li>Manage accounts payable and receivable</li><li>Prepare and record journal entries</li><li>Perform bank and account reconciliations</li><li>Monitor invoices, payments, and supplier statements</li><li>Prepare financial reports and support month-end closing</li><li>Maintain proper filing and accounting documentation</li><li>Coordinate with management regarding financial updates and reporting</li><li>Support VAT and tax-related tasks when required</li></ul><br>Qualifications<br><ul><li>Bachelor’s degree in Accounting, Finance, or related field</li><li>Minimum 2 years of accounting experience</li><li>Good understanding of accounting principles and financial processes.</li><li>Experience with Orange Accounting Software and PIMS system is considered a strong advantage</li><li>Proficiency in Microsoft Excel and MS Office</li><li>Familiarity with accounting software and ERP systems</li><li>Strong organizational and analytical skills</li><li>High attention to detail and accuracy</li><li>Ability to work under pressure and meet deadlines</li><li>Good communication and teamwork skills</li><li>Knowledge of VAT procedures is a plus</li></ul><br>Additional Information<br><ul><li>Working Days: Monday to Friday</li><li>From 8 am till 5 pm</li><li>Immediate availability is preferred</li></ul><br><br> </div>
Job Overview
<br>The Office & Tenant Assistant is the first point of contact for visitors, employees, and tenants. The role ensures a smooth front desk operation, provides tenant support, coordinates service requests, and supports internal departments through administrative, facilities, and quality-related tasks. The role is support-focused, execution-based, and operates under guidance from managers and department heads.
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<br>Key Responsibilities
<br>1. Front Desk & Visitor Management
<br>• Welcome and greet visitors in a professional and friendly manner.
<br>• Guide visitors to relevant floors, elevators, or meeting areas.
<br>• Ensure visitor comfort while waiting (water, assistance, etc.).
<br>• Notify employees of visitor arrivals and ensure prompt attendance.
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<br>2. Call Handling & Communication
<br>• Answer incoming calls professionally and direct them to the correct department.
<br>• Take accurate messages and ensure timely follow-up.
<br>• Act as a communication link between tenants, internal teams, and service providers.
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<br>3. Tenant Support & Relations
<br>• Serve as the primary point of contact for tenants for inquiries, complaints, and requests.
<br>• Handle tenant concerns with empathy and professionalism.
<br>• Follow up on escalated or complex issues with internal departments.
<br>• Conduct regular tenant check-ins and gather feedback.
<br>• Support community activities and events to ensure a seamless tenant experience.
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<br>4. Service Ticket & Request Coordination
<br>• Manage service tickets submitted through the BDD application.
<br>• Track, document, and follow up on all tickets until closure.
<br>• Coordinate with IT, Engineering, Procurement, and Accounting for resolutions.
<br>• For requests requiring quotations:
<br>o Obtain and share quotations.
<br>o Follow up on approvals.
<br>o Confirm completion of works.
<br>• Prepare weekly ticketing and tenant support reports.
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<br>5. Facility & Service Provider Coordination (Support Role)
<br>• Support the monitoring of cleaning, maintenance, security, and valet teams.
<br>• Report service issues, incidents, and operational risks.
<br>• Follow up on corrective actions with service providers.
<br>• Support inspections and quality checks when requested.
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<br>6. Administrative & Internal Support
<br>• Support Accounting with:
<br>o Receiving invoices and documents.
<br>o Coordinating messenger deliveries.
<br>o Handling petty cash reports and invoice sharing.
<br>• Support HR with:
<br>o Internal event coordination.
<br>o Uniform records.
<br>o Expat papers follow-up.
<br>o Proxies for messengers.
<br>o Employee birthday visuals (Canva).
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<br>7. Office & Facilities Administration
<br>• Manage kitchen supplies, snack bar, and stationery.
<br>• Monitor inventory and submit replenishment requests.
<br>• Ensure shared spaces are clean and report issues.
<br>• Conduct basic office checks and report damages.
<br>• Scan and maintain maintenance contracts.
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<br>8. Access Cards & Connectivity Support
<br>• Coordinate access card requests with IT and BDD.
<br>• Report lost or faulty cards.
<br>• Support tenants with Ogero landline and internet connectivity processes.
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<br>9. Messenger & Delivery Coordination
<br>• Distribute tasks fairly among messengers.
<br>• Track deliveries using the messenger tracking sheet.
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<br>Required Skills & Qualifications
<br>• Diploma or Bachelor’s degree in Business Administration or related field.
<br>• 1–3 years of experience in reception, admin, or customer service roles.
<br>• Strong communication and interpersonal skills.
<br>• High attention to detail and organization.
<br>• Ability to multitask and follow up on tasks.
<br>• Basic knowledge of MS Office and ticketing systems.
<br>• Customer-focused and solution-oriented mindset
<h2 class="h5">Job description</h2>
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About the job Accountant Internship <br> <br><strong>Job title: </strong>Accountant Internship<br><strong>Paid Transportation</strong><br><strong>Internship duration: </strong>450 hours<br><strong>Internship schedule: </strong>Full-time from Monday to Friday (8.00 AM - 5.00 PM) <br><strong> Organization Overview:</strong> shareQ (www.shareq.org) is a Lebanese non-profit organization launched by a group of dedicated young professionals in 2012. shareQ is dedicated to innovating sustainable social projects and implementing them in collaboration with more than 30 NGOs. shareQ has currently two main departments, ProAbled (www.proabled.com) and M Social Catering (www.msocialcatering.com).<br><strong>Responsibilities:</strong><br><ul><li>Assist in the preparation and maintenance of financial records, including journal entries, ledgers, and reconciliations.</li><li>Process invoices, payments, and expense reports accurately and promptly.</li><li>Perform bank and credit card reconciliations regularly.</li><li>Assist in month-end and year-end closing activities, including the preparation of financial reports.</li><li>Monitor accounts payable and receivable to ensure timely payments and collections.</li><li>Collaborate with the Financial Officer and other team members to improve accounting procedures and internal controls.</li><li>Handle any additional accounting or administrative tasks as assigned by the finance team.</li></ul><br><strong>Job Qualifications:</strong><br><ul><li>Bachelor's degree in Accounting, Finance, or a related field.</li><li>02 years of accounting experience</li><li>Strong knowledge of basic accounting principles</li><li>Proficiency in Microsoft Excel and familiarity with accounting software (e.g., Visual Dolphin).</li><li>Languages: Fluent in Arabic, and English (French is a plus)</li></ul><br><strong>Competencies:</strong><br><ul><li>Excellent attention to detail and accuracy in data entry and financial reporting.</li><li>Strong organizational and time management skills.</li><li>Good communication and teamwork abilities.</li><li>Problem-solving skills.</li><li>Ability to prioritize tasks and meet deadlines.</li><li>Professional integrity and discretion when handling confidential information.</li></ul><br> </div>
<h2 class="h5">Job description</h2>
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About the job Accountant Internship <br> <br><strong>Job title: </strong>Accountant Internship<br><strong>Paid Transportation</strong><br><strong>Internship duration: </strong>450 hours<br><strong>Internship schedule: </strong>Full-time from Monday to Friday (8.00 AM - 5.00 PM) <br><strong> Organization Overview:</strong> shareQ (www.shareq.org) is a Lebanese non-profit organization launched by a group of dedicated young professionals in 2012. shareQ is dedicated to innovating sustainable social projects and implementing them in collaboration with more than 30 NGOs. shareQ has currently two main departments, ProAbled (www.proabled.com) and M Social Catering (www.msocialcatering.com).<br><strong>Responsibilities:</strong><br><ul><li>Assist in the preparation and maintenance of financial records, including journal entries, ledgers, and reconciliations.</li><li>Process invoices, payments, and expense reports accurately and promptly.</li><li>Perform bank and credit card reconciliations regularly.</li><li>Assist in month-end and year-end closing activities, including the preparation of financial reports.</li><li>Monitor accounts payable and receivable to ensure timely payments and collections.</li><li>Collaborate with the Financial Officer and other team members to improve accounting procedures and internal controls.</li><li>Handle any additional accounting or administrative tasks as assigned by the finance team.</li></ul><br><strong>Job Qualifications:</strong><br><ul><li>Bachelor's degree in Accounting, Finance, or a related field.</li><li>02 years of accounting experience</li><li>Strong knowledge of basic accounting principles</li><li>Proficiency in Microsoft Excel and familiarity with accounting software (e.g., Visual Dolphin).</li><li>Languages: Fluent in Arabic, and English (French is a plus)</li></ul><br><strong>Competencies:</strong><br><ul><li>Excellent attention to detail and accuracy in data entry and financial reporting.</li><li>Strong organizational and time management skills.</li><li>Good communication and teamwork abilities.</li><li>Problem-solving skills.</li><li>Ability to prioritize tasks and meet deadlines.</li><li>Professional integrity and discretion when handling confidential information.</li></ul><br> </div>
<h2 class="h5">Job description</h2>
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About the job Accountant Internship <br> <br><strong>Job title: </strong>Accountant Internship<br><strong>Paid Transportation</strong><br><strong>Internship duration: </strong>450 hours<br><strong>Internship schedule: </strong>Full-time from Monday to Friday (8.00 AM - 5.00 PM) <br><strong> Organization Overview:</strong> shareQ (www.shareq.org) is a Lebanese non-profit organization launched by a group of dedicated young professionals in 2012. shareQ is dedicated to innovating sustainable social projects and implementing them in collaboration with more than 30 NGOs. shareQ has currently two main departments, ProAbled (www.proabled.com) and M Social Catering (www.msocialcatering.com).<br><strong>Responsibilities:</strong><br><ul><li>Assist in the preparation and maintenance of financial records, including journal entries, ledgers, and reconciliations.</li><li>Process invoices, payments, and expense reports accurately and promptly.</li><li>Perform bank and credit card reconciliations regularly.</li><li>Assist in month-end and year-end closing activities, including the preparation of financial reports.</li><li>Monitor accounts payable and receivable to ensure timely payments and collections.</li><li>Collaborate with the Financial Officer and other team members to improve accounting procedures and internal controls.</li><li>Handle any additional accounting or administrative tasks as assigned by the finance team.</li></ul><br><strong>Job Qualifications:</strong><br><ul><li>Bachelor's degree in Accounting, Finance, or a related field.</li><li>02 years of accounting experience</li><li>Strong knowledge of basic accounting principles</li><li>Proficiency in Microsoft Excel and familiarity with accounting software (e.g., Visual Dolphin).</li><li>Languages: Fluent in Arabic, and English (French is a plus)</li></ul><br><strong>Competencies:</strong><br><ul><li>Excellent attention to detail and accuracy in data entry and financial reporting.</li><li>Strong organizational and time management skills.</li><li>Good communication and teamwork abilities.</li><li>Problem-solving skills.</li><li>Ability to prioritize tasks and meet deadlines.</li><li>Professional integrity and discretion when handling confidential information.</li></ul><br> </div>
<h2 class="h5">Job description</h2>
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<ul><li>Deliver food and beverage orders to guest rooms promptly and professionally.</li><li>Ensure all orders are complete, accurate, and presented according to hotel standards.</li><li>Set up and clear room service trays and tables when required.</li><li>Maintain cleanliness and organization of room service areas and equipment.</li><li>Respond to guest requests courteously and efficiently.</li><li>Coordinate with the kitchen, restaurant, housekeeping, and front office departments to ensure smooth operations.</li><li>Handle guest inquiries and report complaints or concerns to supervisors immediately.</li><li>Follow hotel hygiene, food safety, and service standards.</li><li>Assist with restaurant and banquet operations when required.</li><li>Maintain a professional appearance and positive attitude at all times.</li><li>Ensure guest privacy and confidentiality are respected.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>Previous experience in room service, food and beverage service, restaurant service, or hospitality is preferred.</li><li>High school diploma or equivalent.</li><li>Strong customer service and communication skills.</li><li>Ability to work efficiently in a fast-paced environment.</li><li>Good organizational and time-management skills.</li><li>Professional appearance and positive attitude.</li><li>Ability to carry trays and stand or walk for extended periods.</li><li>Basic knowledge of food and beverage service standards.</li><li>Ability to work flexible shifts, including weekends and holidays.</li><li>Fluency in Arabic; basic English communication skills are required</li></ul><p><br></p><p>Preferred Candidates:</p><ul><li>Friendly, courteous, and service-oriented.</li><li>Strong attention to detail.</li><li>Reliable and punctual.</li><li>Team player with a willingness to assist different departments when needed.</li><li>Hospitality experience in a hotel environment is an advantage.</li></ul><p><br></p></div>
<p>Experience</p><p>Minimum 7years of culinary experience</p><p>Extensive experience in authentic Lebanese cuisine.</p><p>Experience managing high-volume restaurant kitchens.</p><p>Strong background in menu development, food cost control, and kitchen leadership.</p><p><br></p><p>Kitchen Operations Management</p><p>Oversee the daily operations of all kitchen sections and ensure smooth service execution.</p><p>Ensure all food is prepared, presented, and served according to established recipes, standards, and specifications.</p><p>Maintain consistency in taste, quality, portion sizes, and presentation of all menu items.</p><p>Monitor food production to ensure timely service and guest satisfaction.</p><p>Coordinate kitchen activities with restaurant management and front-of-house teams.</p><p>Menu Development & Culinary Excellence</p><p>Develop, review, and update Lebanese menu offerings in line with market trends and customer preferences.</p><p>Create seasonal menus, specials, and promotional dishes.</p><p>Standardize recipes and cooking procedures to ensure consistency.</p><p>Conduct regular food tastings and quality assessments.</p><p>Preserve the authenticity of Lebanese cuisine while introducing innovative concepts where appropriate.</p><p>Leadership & Team Management</p><p>Lead, supervise, train, and motivate kitchen employees.</p><p>Conduct onboarding and ongoing training for kitchen staff.</p><p>Assign duties and manage work schedules to ensure adequate staffing.</p><p>Monitor employee performance and provide coaching and corrective actions when necessary.</p><p>Foster teamwork, discipline, and a positive working environment.</p><p>Participate in recruitment, interviews, and evaluation of kitchen personnel.</p><p>Food Cost & Inventory Control</p><p>Monitor and control food cost targets.</p><p>Ensure proper portion control and minimize food waste.</p><p>Manage inventory levels and oversee purchasing requirements.</p><p>Review stock usage and conduct regular inventory counts.</p><p>Coordinate with suppliers regarding product quality and availability.</p><p>Analyze food cost reports and implement corrective actions when necessary.</p><p>Food Safety & Hygiene</p><p>Ensure full compliance with HACCP, food safety regulations, and company policies.</p><p>Maintain the highest standards of kitchen cleanliness and sanitation.</p><p>Conduct regular inspections of food storage, preparation, and handling procedures.</p><p>Ensure proper temperature controls, labeling, and stock rotation (FIFO).</p><p>Lead corrective actions related to food safety concerns and audit findings.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><p>Diploma or Degree in Culinary Arts, Hospitality Management, or a related field._x000D_ HACCP and Food Safety certifications preferred.</p>
Cinemacity Middle East is seeking a Senior Architect to join its Beirut office in support of projects across the UAE and other Middle Eastern cities.
<br>Role Overview: The Senior Architect will play a key role in architectural design development, coordination, and construction supervision for high-end cinema Multiplexes, cultural, and hospitality projects.
<br>The ideal candidate holds a Bachelor’s or Master’s Degree in Architecture from a well-established academic institution, with a solid grounding in architectural design and construction methodologies, and a minimum of 5 years of experience in design development and construction supervision.
<br>The role requires strong proficiency in AutoCAD, Revit, SketchUp, Lumion, 3ds Max, Photoshop, and Illustrator, along with a design-oriented mindset and the ability to translate concepts into high-quality visual and technical outputs.
<br>Candidates must be professionally proficient in English and willing and able to travel to various project locations as required to support construction, coordination, and site supervision
<p>We are looking for a highly experienced Senior Accountant to join our team.</p><p><br></p><p style="font-size: 11px;"><strong style="font-size: 11px;">Requirements:</strong></p><ul style="font-size: 11px;"><li style="font-size: 11px;">Minimum 5 years of accounting experience.</li><li style="font-size: 11px;">Bachelor's degree in Accounting, Finance, or a related field.</li><li style="font-size: 11px;">Strong knowledge of accounting principles and financial reporting.</li><li style="font-size: 11px;">Experience with month-end and year-end closing, reconciliations, and financial statements.</li><li style="font-size: 11px;">Proficiency in accounting software and Microsoft Excel.</li><li style="font-size: 11px;">Strong analytical, organizational, and problem-solving skills.</li><li style="font-size: 11px;">Ability to work under pressure.</li></ul><p><strong>Desired Candidate Profile</strong></p><p><br></p>
<p><br></p><p>Role Purpose</p><p>The Hostess will be responsible for managing the complete customer journey, from the moment customers arrive until they leave. Unlike a traditional hostess role focused only on welcoming and seating guests, this is a hands-on, full-cycle customer service position. The Hostess will welcome customers, explain the menu, take and serve orders, follow up on their experience, prepare and present bills, process payments, and ensure that every customer leaves satisfied. She will act as the primary point of contact for customers and represent the warmth, quality, and hospitality of the brand.</p><p>Key Responsibilities</p><p>Welcoming and Seating Customers</p><ul><li>Greet every customer promptly, warmly, and professionally.</li><li>Assist customers in finding suitable seating and ensure that tables are clean and ready.</li><li>Manage customer flow and waiting times during busy periods.</li><li>Answer initial questions about the bakery, its concept, products, and services.</li><li>Create a welcoming atmosphere that reflects the identity and values of the business.</li></ul><p>Menu Presentation and Order Taking</p><ul><li>Present and explain the menu, including sourdough products, ingredients, flavors, beverages, and available daily items.</li><li>Provide informed recommendations based on customers preferences.</li><li>Clearly communicate available products, special offers, and out-of-stock items.</li><li>Ask customers about allergies or dietary preferences and communicate such information accurately to the kitchen.</li><li>Take dine-in and takeaway orders accurately.</li><li>Enter orders correctly into the POS system.</li><li>Suggest complementary products and promote relevant menu items without applying unnecessary pressure.</li></ul><p>Serving Customers</p><ul><li>Coordinate with the kitchen and bakery teams to ensure orders are prepared accurately and delivered on time.</li><li>Serve food, bakery products, and beverages according to the company s service standards.</li><li>Ensure that every order is complete, correctly presented, and served to the right customer.</li><li>Check on customers during their visit and respond promptly to additional requests.</li><li>Clear used plates, cups, and service items while maintaining a clean and comfortable table.</li></ul><p>Customer Experience Management</p><ul><li>Take ownership of the customer s entire experience from arrival to departure.</li><li>Build friendly and professional relationships with regular and first-time customers.</li><li>Observe customer needs and offer assistance proactively.</li><li>Handle questions, special requests, concerns, and minor complaints calmly and professionally.</li><li>Escalate serious complaints or operational issues to the Store Manager when necessary.</li><li>Gather customer feedback and share relevant observations with management.</li><li>Help turn every visit into a positive and memorable customer experience.</li></ul><p>Billing and Payment</p><ul><li>Prepare and verify customers bills accurately.</li><li>Present the bill promptly and courteously when requested.</li><li>Process cash, card, and other approved payment methods.</li><li>Issue receipts and return the correct change when applicable.</li><li>Follow established cash-handling and POS procedures.</li><li>Report any billing errors, payment discrepancies, or system issues immediately.</li><li>Thank customers sincerely and offer a warm farewell as they leave.</li></ul><p>Front-of-House Readiness</p><ul><li>Maintain the cleanliness and appearance of the entrance, seating area, tables, menus, counters, and customer-facing spaces.</li><li>Ensure menus, napkins, cutlery, packaging materials, and service supplies are available and properly arranged.</li><li>Support opening and closing activities related to the customer area.</li><li>Communicate product availability and customer feedback to the bakery, kitchen, and management teams.</li><li>Assist colleagues during busy periods to maintain smooth and efficient service.</li><li>Follow all food safety, hygiene, grooming, and workplace procedures.</li></ul><p>Key Performance Indicators</p><p>Performance will be assessed based on:</p><ul><li>Customer satisfaction and feedback.</li><li>Quality and consistency of the customer experience.</li><li>Speed and accuracy of order taking and service.</li><li>Billing and payment accuracy.</li><li>Product knowledge and ability to make suitable recommendations.</li><li>Effectiveness in handling customer requests and complaints.</li><li>Cleanliness and readiness of the customer area.</li><li>Attendance, punctuality, grooming, and professional conduct.</li><li>Cooperation with the bakery, kitchen, and front-of-house teams.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma or equivalent; hospitality training is an advantage.</li><li>Previous experience in a bakery, caf , restaurant, hotel, or customer-facing retail environment is preferred.</li><li>Comfortable performing both hostess and table-service responsibilities.</li><li>Experience using a POS system and handling payments is an advantage.</li><li>Good spoken Arabic and English; French is an advantage.</li><li>Good understanding of professional customer service standards.</li><li>Interest in artisanal bakery products, food, and hospitality.</li><li>Availability to work flexible shifts, including weekends and public holidays when required.</li></ul><p>Required Competencies</p><ul><li>Warm, friendly, and naturally hospitable personality.</li><li>Excellent communication and interpersonal skills.</li><li>Professional appearance and strong personal hygiene.</li><li>Attentive, observant, and customer-focused.</li><li>Able to explain products confidently and accurately.</li><li>Good memory and attention to detail.</li><li>Comfortable handling multiple customers and tasks simultaneously.</li><li>Ability to remain calm and courteous during busy periods.</li><li>Honest and responsible when handling bills and payments.</li><li>Proactive, reliable, punctual, and committed to teamwork.</li><li>Physically able to stand and move throughout the shift.</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATION<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine and approachable environment, join our team. In joining Four Points, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p>The Senior Design Officer creates and delivers design concepts, high-quality 3D renderings, and precise technical documentation that embody Swiss Butter's brand identity across global markets. Beyond production work, this role takes ownership of assigned projects from concept to handover, contributes to the development of the brand's design standards, and coordinates directly with contractors, suppliers, and international design consultants.</p><p>KEY PERFORMANCE AREAS (KPAs)</p><ul><li>Design Concept & 3D Visualization</li><li>Technical Drawings & BIM Documentation</li><li>Project Execution & Site Coordination</li><li>Brand Standards & Compliance</li><li>Material Selection & Supplier Coordination</li><li>Collaboration & Communication</li><li>Efficiency & Time Management</li></ul><p>DUTIES & RESPONSIBILITIES</p><p>Design Concept & 3D Visualization</p><ul><li>Develop design concepts for new and existing restaurant locations in collaboration with the Design Manager.</li><li>Deliver high-quality, photorealistic 3D renderings that accurately reflect approved concepts and brand identity.</li><li>Stay updated on industry trends and design innovations to enhance the restaurant's visual appeal and presentation impact.</li></ul><p>Technical Drawings & BIM Documentation</p><ul><li>Produce complete, coordinated design packages in Revit, including plans, elevations, sections, facades, door schedules, and finishing details, to guide construction and fit-out.</li><li>Build and maintain Revit families, templates, and project standards to support the department's BIM workflow.</li><li>Produce or adapt AutoCAD drawings where required by consultants or authorities.</li><li>Maintain clear, organized, and up-to-date design documentation for all projects.</li></ul><p>Project Execution & Site Coordination</p><ul><li>Lead assigned projects from concept to handover, coordinating with contractors, suppliers, and consultants to ensure design intent is met on site.</li><li>Conduct site visits to monitor progress, verify details, and resolve design-related issues promptly.</li><li>Monitor construction progress against design specifications and project timelines, and escalate risks early.</li></ul><p>Brand Standards & Compliance</p><ul><li>Apply Swiss Butter's design guidelines consistently across all locations.</li><li>Contribute to the development and maintenance of the brand design kit and architectural design standards to ensure consistency across markets.</li><li>Ensure all designs adhere to local building codes, health, safety, and environmental regulations in each market.</li></ul><p>Material Selection & Supplier Coordination</p><ul><li>Source and propose materials, finishes, and furniture that align with the brand's identity and enhance the dining experience.</li><li>Ensure material choices meet durability, cost, and environmental impact criteria.</li><li>Support supplier negotiations and maintain updated material libraries and specifications.</li><li>Identify cost-saving opportunities while maintaining quality and design integrity.</li></ul><p>Collaboration & Communication</p><ul><li>Work closely with operations, marketing, and construction teams to integrate functional and aesthetic requirements.</li><li>Present design concepts and project updates clearly to internal stakeholders.</li><li>Contribute creative ideas and provide clear, timely communication within the project team.</li></ul><p>Efficiency & Time Management</p><ul><li>Manage priorities effectively across multiple simultaneous projects to deliver high-quality outputs within set deadlines.</li><li>Flag potential delays or risks proactively and support the team in meeting project timelines.</li></ul><p>Additional Responsibilities & Reporting</p><ul><li>Undertake responsibilities assigned by the Direct Supervisor.</li></ul><p>KEY PERFORMANCE INDICATORS (KPIs)</p><ul><li>90% approval rate on design concepts, 3D renderings, and visualizations that align with Swiss Butter's brand standards.</li><li>95% accuracy rate in Revit and AutoCAD drawings and related documentation.</li><li>100% compliance with Swiss Butter's brand guidelines and local building codes, health, and safety standards.</li><li>95% of assigned projects and design packages are delivered on time within established project schedules.</li><li>100% of design-related issues are resolved during project execution within a maximum timeframe of 48 hours.</li><li>100% of project files, models, and drawings are maintained organized and up to date.</li><li>Maintain a low budget variance on assigned projects against approved estimates.</li><li>90% or more demonstrate effective collaboration with cross-functional teams and external partners throughout project phases.</li></ul><p>QUALIFICATIONS</p><ul><li>Bachelor's degree in Interior Design, Architecture, or a related field.</li><li>5-8 years of relevant experience, preferably in hospitality or F&B interior design, with a portfolio of completed projects.</li><li>Expert-level proficiency in Revit, including modeling, documentation, family creation, and project setup, is required.</li><li>Proficiency in AutoCAD 2D and strong skills in 3D rendering and visualization software (3ds Max, V-Ray, SketchUp, Enscape, Lumion, or similar).</li><li>Proven experience managing projects independently from concept to handover.</li><li>Knowledge of Autodesk Construction Cloud (ACC) is preferred.</li><li>Strong understanding of construction processes, materials, and site coordination.</li><li>Experience coordinating with external consultants, contractors, and suppliers.</li><li>Excellent attention to detail, organizational, communication, and presentation skills.</li><li>Ability to manage multiple projects simultaneously and meet deadlines under pressure.</li></ul><p>CORE COMPETENCIES</p><ul><li>Technical Proficiency - Demonstrates expert skills in Revit, AutoCAD, and 3D rendering software to produce accurate and high-quality outputs.</li><li>Creativity & Innovation - Develops visually compelling and brand-aligned design solutions.</li><li>Ownership & Accountability - Takes responsibility for assigned projects end to end and drives them to completion.</li><li>Attention to Detail & Quality - Ensures precision in drawings, models, renderings, and documentation to maintain Swiss Butter's standards.</li><li>Collaboration & Communication - Works effectively within cross-functional teams and communicates ideas clearly to internal and external stakeholders.</li><li>Time Management & Organization - Manages multiple projects efficiently and meets deadlines under pressure.</li><li>Problem Solving & Initiative - Identifies challenges early, implements solutions, and proactively drives improvements.</li><li>Adaptability & Flexibility - Adjusts to evolving project requirements, timelines, and feedback across markets.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Interior Design, Architecture, or a related field.</li><li>5-8 years of relevant experience, preferably in hospitality or F&B interior design, with a portfolio of completed projects.</li><li>Expert-level proficiency in Revit, including modeling, documentation, family creation, and project setup, is required.</li><li>Proficiency in AutoCAD 2D and strong skills in 3D rendering and visualization software (3ds Max, V-Ray, SketchUp, Enscape, Lumion, or similar).</li><li>Proven experience managing projects independently from concept to handover.</li><li>Knowledge of Autodesk Construction Cloud (ACC) is preferred.</li><li>Strong understanding of construction processes, materials, and site coordination.</li><li>Experience coordinating with external consultants, contractors, and suppliers.</li><li>Excellent attention to detail, organizational, communication, and presentation skills.</li><li>Ability to manage multiple projects simultaneously and meet deadlines under pressure.</li></ul><p>CORE COMPETENCIES</p><ul><li>Technical Proficiency - Demonstrates expert skills in Revit, AutoCAD, and 3D rendering software to produce accurate and high-quality outputs.</li><li>Creativity & Innovation - Develops visually compelling and brand-aligned design solutions.</li><li>Ownership & Accountability - Takes responsibility for assigned projects end to end and drives them to completion.</li><li>Attention to Detail & Quality - Ensures precision in drawings, models, renderings, and documentation to maintain Swiss Butter's standards.</li><li>Collaboration & Communication - Works effectively within cross-functional teams and communicates ideas clearly to internal and external stakeholders.</li><li>Time Management & Organization - Manages multiple projects efficiently and meets deadlines under pressure.</li><li>Problem Solving & Initiative - Identifies challenges early, implements solutions, and proactively drives improvements.</li><li>Adaptability & Flexibility - Adjusts to evolving project requirements, timelines, and feedback across markets.</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Great customer service does more than answer questions.<br> It builds trust, protects revenue, and turns first-time buyers into loyal customers.<br> Our client is looking for a customer-focused professional in Lebanon who can take ownership of daily customer interactions and order operations across growing e-commerce brands.<br> If you know Shopify, communicate confidently in Arabic, English, and French, and stay composed when things get busy, this could be your path toward a senior customer service leadership role.<br> Why This Opportunity Matters You’ll be at the center of the customer journey, supporting shoppers from their first message through order fulfillment and post-purchase follow-up.<br> Your work will directly influence customer satisfaction, completed orders, product reviews, and repeat business.<br> This is not a role where you simply respond to messages.<br> You’ll help recover cancelled orders, identify upselling opportunities, coordinate with delivery partners, and keep essential customer and order information accurate.<br> Strong performance will be recognized with additional earning potential and a clear path toward greater responsibility.<br> About Our Client Our client operates growing e-commerce brands serving customers in Lebanon, with plans to expand further across the GCC and launch a new clothing brand.<br> The business values reliable people who take ownership, learn quickly, and remain professional under pressure.<br> As the brands grow, high-performing team members will have opportunities to expand their responsibilities across multiple products and markets.<br> What You’ll Own In this role, you will: Manage customer conversations on WhatsApp with professionalism, empathy, and speed.<br> Process customer orders accurately and ensure all required information is complete.<br> Follow up with fulfillment and delivery partners regarding cancelled orders.<br> Speak with customers to understand cancellation reasons and recover orders whenever possible.<br> Maintain accurate customer and order records in shared Google Sheets.<br> Make outbound calls to request product reviews and explore relevant upselling opportunities.<br> Collect customer feedback that helps strengthen trust in the brands and improve the customer experience.<br> Moderate comments on social media advertisements while protecting a professional brand image.<br> Provide dependable administrative support and handle additional virtual assistant tasks as business needs evolve.<br> Your success will be measured by the quality of your customer interactions, the accuracy of your work, your ability to support order targets, and the ownership you bring to daily operations.<br> What’s In It for You This is a full-time opportunity with a base salary of $250 to $350 per month , plus performance bonuses for orders completed above the defined target.<br> Each additional qualifying order above the threshold earns an extra bonus.<br> Working hours are 9:00 AM to 6:00 PM , including a two-hour break .<br> More importantly, the role offers a clear progression path.<br> Strong performers who consistently meet targets, demonstrate ownership, and support the wider operation can advance into a Senior Customer Service or Head of Customer Service position.<br> As the business expands, your responsibilities may grow across our client’s operations in Lebanon and the GCC, as well as the upcoming clothing brand.<br> This creates meaningful exposure to multi-brand customer service, regional e-commerce operations, and team leadership.<br> Ready to Take Ownership?<br> If you’re looking for a role where your communication skills can directly influence customer loyalty, revenue, and business growth, this is your opportunity.<br> Apply if you have the required e-commerce and Shopify experience, enjoy solving customer problems, and are ready to grow from a front-line customer service professional into a future leader.<br> What Makes You Successful You’ll thrive in this role if you are a Lebanese national currently based in Lebanon and a native Arabic speaker with a very good command of both English and French.<br> Previous customer service experience with e-commerce brands in Lebanon is required, including hands-on experience using Shopify.<br> You should also be comfortable working with CRM systems, Microsoft Excel, and Google Sheets.<br> Because phone communication is an important part of the role, you’ll need to be comfortable and confident speaking with customers, requesting reviews, handling objections, and introducing relevant upselling opportunities.<br> You’ll be especially successful if you: Communicate politely and professionally, including during difficult customer interactions.<br> Stay calm, organized, and focused when order volumes or customer demands increase.<br> Show empathy while remaining clear and solution-oriented.<br> Learn new processes quickly and apply feedback.<br> Work with discipline and reliability without needing constant follow-up.<br> Take initiative instead of waiting for every next step to be assigned.<br> Are serious about building a long-term career in customer service and e-commerce operations.<br> Additional training will be provided when needed, but motivation, professionalism, and accountability must come from you.<br></span> </div>
<p><h4>Great customer service does more than answer questions</h4>
<p>It builds trust, protects revenue, and turns first-time buyers into loyal customers.</p>
<p>Our client is looking for a customer-focused professional in Lebanon who can take ownership of daily customer interactions and order operations across growing e-commerce brands. If you know Shopify, communicate confidently in Arabic, English, and French, and stay composed when things get busy, this could be your path toward a senior customer service leadership role.</p>
<h4>Why this opportunity matters</h4>
<p>You’ll be at the center of the customer journey, supporting shoppers from their first message through order fulfillment and post-purchase follow-up. Your work will directly influence customer satisfaction, completed orders, product reviews, and repeat business.</p>
<p>This is not a role where you simply respond to messages. You’ll help recover cancelled orders, identify upselling opportunities, coordinate with delivery partners, and keep essential customer and order information accurate.</p>
<p>Strong performance will be recognized with additional earning potential and a clear path toward greater responsibility.</p>
<h4>About our client</h4>
<p>Our client operates growing e-commerce brands serving customers in Lebanon, with plans to expand further across the GCC and launch a new clothing brand.</p>
<p>The business values reliable people who take ownership, learn quickly, and remain professional under pressure. As the brands grow, high-performing team members will have opportunities to expand their responsibilities across multiple products and markets.</p>
<h4>What you’ll own</h4>
<p>In this role, you will:</p>
<ul>
<li>Manage customer conversations on WhatsApp with professionalism, empathy, and speed.</li>
<li>Process customer orders accurately and ensure all required information is complete.</li>
<li>Follow up with fulfillment and delivery partners regarding cancelled orders.</li>
<li>Speak with customers to understand cancellation reasons and recover orders whenever possible.</li>
<li>Maintain accurate customer and order records in shared Google Sheets.</li>
<li>Make outbound calls to request product reviews and explore relevant upselling opportunities.</li>
<li>Collect customer feedback that helps strengthen trust in the brands and improve the customer experience.</li>
<li>Moderate comments on social media advertisements while protecting a professional brand image.</li>
<li>Provide dependable administrative support and handle additional virtual assistant tasks as business needs evolve.</li>
</ul>
<p>Your success will be measured by the quality of your customer interactions, the accuracy of your work, your ability to support order targets, and the ownership you bring to daily operations.</p>
<h4>Requirements</h4>
<h4>What makes you successful</h4>
<p>You’ll thrive in this role if you are a Lebanese national currently based in Lebanon and a native Arabic speaker with a very good command of both English and French.</p>
<p>Previous customer service experience with e-commerce brands in Lebanon is required, including hands-on experience using Shopify. You should also be comfortable working with CRM systems, Microsoft Excel, and Google Sheets.</p>
<p>Because phone communication is an important part of the role, you’ll need to be comfortable and confident speaking with customers, requesting reviews, handling objections, and introducing relevant upselling opportunities.</p>
<p>You’ll be especially successful if you:</p>
<ul>
<li>Communicate politely and professionally, including during difficult customer interactions.</li>
<li>Stay calm, organized, and focused when order volumes or customer demands increase.</li>
<li>Show empathy while remaining clear and solution-oriented.</li>
<li>Learn new processes quickly and apply feedback.</li>
<li>Work with discipline and reliability without needing constant follow-up.</li>
<li>Take initiative instead of waiting for every next step to be assigned.</li>
<li>Are serious about building a long-term career in customer service and e-commerce operations.</li>
</ul>
<p>Additional training will be provided when needed, but motivation, professionalism, and accountability must come from you.</p>
<h4>Benefits</h4>
<h4>What’s in it for you</h4>
<p>This is a full-time opportunity with a base salary of $250 to $350 per month, plus performance bonuses for orders completed above the defined target. Each additional qualifying order above the threshold earns an extra bonus.</p>
<p>Working hours are 9:00 AM to 6:00 PM, including a two-hour break.</p>
<p>More importantly, the role offers a clear progression path. Strong performers who consistently meet targets, demonstrate ownership, and support the wider operation can advance into a Senior Customer Service or Head of Customer Service position.</p>
<p>As the business expands, your responsibilities may grow across our client’s operations in Lebanon and the GCC, as well as the upcoming clothing brand. This creates meaningful exposure to multi-brand customer service, regional e-commerce operations, and team leadership.</p>
<h4>Ready to take ownership?</h4>
<p>If you’re looking for a role where your communication skills can directly influence customer loyalty, revenue, and business growth, this is your opportunity.</p>
<p>Apply if you have the required e-commerce and Shopify experience, enjoy solving customer problems, and are ready to grow from a front-line customer service professional into a future leader.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Great customer service does more than answer questions.<br> It builds trust, protects revenue, and turns first-time buyers into loyal customers.<br> Our client is looking for a customer-focused professional in Lebanon who can take ownership of daily customer interactions and order operations across growing e-commerce brands.<br> If you know Shopify, communicate confidently in Arabic, English, and French, and stay composed when things get busy, this could be your path toward a senior customer service leadership role.<br> Why This Opportunity Matters You’ll be at the center of the customer journey, supporting shoppers from their first message through order fulfillment and post-purchase follow-up.<br> Your work will directly influence customer satisfaction, completed orders, product reviews, and repeat business.<br> This is not a role where you simply respond to messages.<br> You’ll help recover cancelled orders, identify upselling opportunities, coordinate with delivery partners, and keep essential customer and order information accurate.<br> Strong performance will be recognized with additional earning potential and a clear path toward greater responsibility.<br> About Our Client Our client operates growing e-commerce brands serving customers in Lebanon, with plans to expand further across the GCC and launch a new clothing brand.<br> The business values reliable people who take ownership, learn quickly, and remain professional under pressure.<br> As the brands grow, high-performing team members will have opportunities to expand their responsibilities across multiple products and markets.<br> What You’ll Own In this role, you will: Manage customer conversations on WhatsApp with professionalism, empathy, and speed.<br> Process customer orders accurately and ensure all required information is complete.<br> Follow up with fulfillment and delivery partners regarding cancelled orders.<br> Speak with customers to understand cancellation reasons and recover orders whenever possible.<br> Maintain accurate customer and order records in shared Google Sheets.<br> Make outbound calls to request product reviews and explore relevant upselling opportunities.<br> Collect customer feedback that helps strengthen trust in the brands and improve the customer experience.<br> Moderate comments on social media advertisements while protecting a professional brand image.<br> Provide dependable administrative support and handle additional virtual assistant tasks as business needs evolve.<br> Your success will be measured by the quality of your customer interactions, the accuracy of your work, your ability to support order targets, and the ownership you bring to daily operations.<br> What’s In It for You This is a full-time opportunity with a base salary of $250 to $350 per month , plus performance bonuses for orders completed above the defined target.<br> Each additional qualifying order above the threshold earns an extra bonus.<br> Working hours are 9:00 AM to 6:00 PM , including a two-hour break .<br> More importantly, the role offers a clear progression path.<br> Strong performers who consistently meet targets, demonstrate ownership, and support the wider operation can advance into a Senior Customer Service or Head of Customer Service position.<br> As the business expands, your responsibilities may grow across our client’s operations in Lebanon and the GCC, as well as the upcoming clothing brand.<br> This creates meaningful exposure to multi-brand customer service, regional e-commerce operations, and team leadership.<br> Ready to Take Ownership?<br> If you’re looking for a role where your communication skills can directly influence customer loyalty, revenue, and business growth, this is your opportunity.<br> Apply if you have the required e-commerce and Shopify experience, enjoy solving customer problems, and are ready to grow from a front-line customer service professional into a future leader.<br> What Makes You Successful You’ll thrive in this role if you are a Lebanese national currently based in Lebanon and a native Arabic speaker with a very good command of both English and French.<br> Previous customer service experience with e-commerce brands in Lebanon is required, including hands-on experience using Shopify.<br> You should also be comfortable working with CRM systems, Microsoft Excel, and Google Sheets.<br> Because phone communication is an important part of the role, you’ll need to be comfortable and confident speaking with customers, requesting reviews, handling objections, and introducing relevant upselling opportunities.<br> You’ll be especially successful if you: Communicate politely and professionally, including during difficult customer interactions.<br> Stay calm, organized, and focused when order volumes or customer demands increase.<br> Show empathy while remaining clear and solution-oriented.<br> Learn new processes quickly and apply feedback.<br> Work with discipline and reliability without needing constant follow-up.<br> Take initiative instead of waiting for every next step to be assigned.<br> Are serious about building a long-term career in customer service and e-commerce operations.<br> Additional training will be provided when needed, but motivation, professionalism, and accountability must come from you.<br></span> </div>
<p>EVO Wallet is seeking an innovative and experienced Chief Technology Officer (CTO) to lead the company's technology strategy, oversee the development of secure and scalable digital payment platforms, and drive innovation across our fintech ecosystem.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in computer science, Software Engineering, Information Technology, Telecommunications Engineering, or a related field.</li><li>Minimum 10 years of technology leadership experience, including 5 years in a senior management role.</li><li>Mandatory experience in FinTech, Digital Payments, Mobile Wallet, Banking, or Technology Ventures.</li><li>Strong expertise in cloud technologies (AWS/Azure), cybersecurity, payment systems, APIs, mobile applications, and scalable software architecture.</li><li>Proven experience leading engineering teams, delivering complex technology projects, and driving digital transformation.</li><li>Strong understanding of fintech regulations, data security, and compliance within Lebanon and the MENA region.</li><li>Excellent leadership, strategic thinking, communication, and problem-solving skills.</li></ul><p>If you're passionate about building innovative fintech solutions and leading high-performing technology teams, we'd love to hear from you.</p>