Day Shift Jobs in Lebanon
1193 Jobs Found
We're Hiring: Barista | Broumana Branch ☕
<br>Join our team at our newly opened branch in Broumana!
<br>Requirements:
<br>· Minimum 4–5 years of barista experience
<br>· Must be living in or near the Broumana area
<br>· Shift timings:
<br>o 7:00 AM – 3:00 PM
<br>o 3:00 PM – 11:00 PM
<br>· Working schedule: Monday to Sunday (one day off per week)
<br>???? Interested candidates can send their CV to groupdagher123@gmail.com or contact us via WhatsApp: 70-214465
We’re Hiring - Call Center Agents ????✨
<br>Location: Crunchyz Burgers Office, Tripoli
<br>
<br>Requirements:
<br> • Proven experience as a Call Center Agent
<br> • Residence in Tripoli.
<br> • Strong communication skills
<br>
<br>Job Details:
<br> • Shifts: Monday to Thursday and Sunday from 12:30 PM - 10:45 PM / Friday and Saturday from 12:30 - 11:15 PM.
<br> • Working Days: 6 days a week (1 day off)
<br>
<br>How to Apply:
<br>Interested and qualified candidates can send their CV to careers@crunchyzburgers.com.
<br>Please include “Call Center Agents” in the subject line, or WhatsApp +961 79123171
Are you highly detail-oriented, patient, responsible, and calm under pressure? We are looking for a reliable Order Processing Specialist to handle time-sensitive purchases accurately and efficiently during our overnight shift.
<br>
<br>Key Responsibilities
<br>
<br>-Process incoming urgent orders and handle complicated purchases with patience and sound judgment.
<br>-Carefully verify all order and purchase details using a required double-check procedure.
<br>-Identify and resolve order problems, asking teammates when necessary.
<br>-Monitor the order queue and complete all urgent open orders before the end of each shift.
<br>-Communicate clearly and professionally.
<br>-Maintain accuracy and focus during both busy and repetitive periods.
<br>
<br>Requirements
<br>
<br>-Exceptional attention to detail and commitment to accuracy.
<br>-Patient, consistent, and able to stay focused during repetitive work.
<br>-Proactive and quick-thinking without sacrificing accuracy.
<br>-Comfortable learning and working online with browsers.
<br>-Strong organizational and problem-solving skills.
<br>-Good written and spoken English.
<br>-Able to work independently with minimal supervision.
<br>-High level of responsibility, integrity, and confidentiality.
<br>-Reliable computer for remote work from home.
<br>
<br>Performance Evaluation
<br>
<br>Performance will be reviewed weekly during the training and probation period, with priority given to:
<br>
<br>-Order accuracy and error prevention.
<br>-Completion of assigned actionable orders.
<br>-Productivity and daily order statistics.
<br>-Communication, reliability, and problem-solving.
<br>
<br>Work Location
<br>
<br>Remote – Work from home.
<br>
<br>Work Schedule
<br>
<br>-Six nights per week, including weekends.
<br>-Eight (8) hours per shift.
<br>-11:00 p.m. to 7:00 a.m. Lebanon time.
<br>-One scheduled day off per week.
<br>
<br>Training
<br>
<br>Full training will be provided to help the selected candidate understand our systems, processes, and quality standards.
<br>
<br>If this position matches your skills and availability, please email your CV to info@dcs961.com with the subject line: Night-Shift Order Processing Application
About the Role
<br>As a Monitoring Operator, you will be responsible for monitoring employees' performance and daily operations to ensure compliance with company procedures and quality standards.
<br>You will observe workflows, identify operational issues, document incidents, and report findings to the department manager. The role requires strong attention to detail, professionalism, and the ability to make objective observations while maintaining confidentiality.
<br>
<br>Key Responsibilities
<br>Monitor employees' daily performance and workflow.
<br>Ensure compliance with company policies and operational procedures.
<br>Identify operational issues, irregularities, or performance concerns.
<br>Prepare accurate reports and submit findings to the department manager.
<br>Escalate critical incidents promptly following company procedures.
<br>Maintain detailed monitoring logs and documentation.
<br>Communicate professionally with supervisors when required.
<br>Support continuous improvement by highlighting operational trends and observations.
<br>
<br>Requirements
<br>Age: 21–27 years old
<br>Gender: Male or Female
<br>Languages: English & Arabic (English fluency is required)
<br>Computer Skills: Proficient in Microsoft Office
<br>Work Schedule: 2/2 Flexible Shift System (Two days work / Two days off)
<br>Shift Length: 12-hour shifts
<br>
<br>Required Skills
<br>Excellent observation and attention to detail.
<br>Strong analytical and problem-solving skills.
<br>Professional report writing and documentation.
<br>Good communication skills in English and Arabic.
<br>Ability to work under pressure and make objective decisions.
<br>High level of integrity, confidentiality, and professionalism.
<br>Good organizational and time-management skills.
<br>Proficiency in Microsoft Office (Word, Excel, Outlook).
<br>Ability to work 12-hour shifts on a 2/2 rotation schedule
<p><b>Description</b></p><p><br></p><p>We're Hiring: Barista | Broumana Branch ☕</p><p>Join our team at our newly opened branch in Broumana!</p><p>Requirements:</p><p>· Minimum 4–5 years of barista experience</p><p>· Must be living in or near the Broumana area</p><p>· Shift timings:</p><p>o 7:00 AM – 3:00 PM</p><p>o 3:00 PM – 11:00 PM</p><p>· Working schedule: Monday to Sunday (one day off per week)</p><p><strong>Desired Candidate Profile</strong></p><ul><li><br></li></ul>
<p>Are you highly detail-oriented, patient, responsible, and calm under pressure? We are looking for a reliable Order Processing Specialist to handle time-sensitive purchases accurately.</p><p><b><br></b></p><p><b>Key Responsibilities</b></p><ul><li>Process incoming urgent orders and handle complicated purchases with patience and sound judgment.</li><li>Carefully verify all order and purchase details using a required double-check procedure.</li><li>Identify and resolve order problems, asking teammates when necessary.</li><li>Monitor the order queue and complete all urgent open orders before the end of each shift.</li><li>Communicate clearly and professionally.</li><li>Maintain accuracy and focus during both busy and repetitive periods.</li></ul><p>Performance Evaluation</p><p>Performance will be reviewed weekly during the training and probation period, with priority given to:</p><ul><li>Order accuracy and error prevention.</li><li>Completion of assigned actionable orders.</li><li>Productivity and daily order statistics.</li><li>Communication, reliability, and problem-solving.</li></ul><p>Work Location</p><p>Remote Work from home.</p><p>Work Schedule</p><ul><li>Six days per week, including weekends.</li><li>Eight (8) hours per shift.</li><li>3:00 p.m. to 11:00 p.m. Lebanon time.</li><li>One scheduled day off per week.</li></ul><p>Training</p><p>Full training will be provided to help the selected candidate understand our systems, processes, and quality standards.</p><p><strong>Desired Candidate Profile</strong></p><p>Exceptional attention to detail and commitment to accuracy.</p><p>Patient, consistent, and able to stay focused during repetitive work.</p><p>Proactive and quick-thinking without sacrificing accuracy.</p><p>Comfortable learning and working online with browsers.</p><p>Strong organizational and problem-solving skills.</p><p>Good written and spoken English.</p><p>Able to work independently with minimal supervision.</p><p>High level of responsibility, integrity, and confidentiality.</p><p>Reliable computer for remote work from home.</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Hiring DCDP/CDP for a prestigious hotel in Jounieh (Keserwan) with experience in international cuisine. Flexible shifts (Am/Pm); 9hrs/day including 1 hour break</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Only Lebanese nationals Candidates, preferably living in a nearby areas.</p><p></p></section>
In light of the ongoing situation in Lebanon and the significant influx of internally displaced persons into Beirut, INSAN Association is supporting emergency response operations across multiple collective shelters through the provision of daily meals, food items and health support.
<br>In this regard, INSAN Association is engaging a female community health coordinator to support ongoing emergency operation.
<br>The coordinator will be assigned to designated collective shelters across Beirut and Mount Lebanon to support health care activities by providing primary care and counseling.
<br>Suggested availability: Part time job, 3 days per week, AM shift
<br>Modality: Field-based (on site)
<br>Duration: 3 months (Jul, Aug, Sep)-2026
<br>Targeted candidates: Pharmacist or registered nurse
<br>Experience in social or community work environment is highly appreciated
<br>Interested candidates are requested to send their resume by email and mention the position applied for
In light of the ongoing situation in Lebanon and the significant influx of internally displaced persons into Beirut, INSAN Association is supporting emergency response operations across multiple collective shelters through the provision of daily meals, food items and health support.
<br>In this regard, INSAN Association is engaging a female community health assistant to support ongoing emergency operation.
<br>The community health assistant will be assigned to designated collective shelters across Beirut and Mount Lebanon to support health care activities
<br>Suggested availability: Part time job, 3 days per week, AM shift
<br>Modality: Field-based (on site)
<br>Duration: 3 months (Jul, Aug, Sep)-2026
<br>Targeted candidates: Graduated in any health field or good experience in health care
<br>Experience in social or community work environment is highly appreciated
<br>Interested candidates are requested to send their resume by email and mention the position applied for
Are you highly detail-oriented, patient, responsible, and calm under pressure? We are looking for a reliable Order Processing Specialist to handle time-sensitive purchases accurately.
<br>
<br>Key Responsibilities
<br>
<br>-Process incoming urgent orders and handle complicated purchases with patience and sound judgment.
<br>-Carefully verify all order and purchase details using a required double-check procedure.
<br>-Identify and resolve order problems, asking teammates when necessary.
<br>-Monitor the order queue and complete all urgent open orders before the end of each shift.
<br>-Communicate clearly and professionally.
<br>-Maintain accuracy and focus during both busy and repetitive periods.
<br>
<br>Requirements
<br>
<br>-Exceptional attention to detail and commitment to accuracy.
<br>-Patient, consistent, and able to stay focused during repetitive work.
<br>-Proactive and quick-thinking without sacrificing accuracy.
<br>-Comfortable learning and working online with browsers.
<br>-Strong organizational and problem-solving skills.
<br>-Good written and spoken English.
<br>-Able to work independently with minimal supervision.
<br>-High level of responsibility, integrity, and confidentiality.
<br>-Reliable computer for remote work from home.
<br>
<br>Performance Evaluation
<br>
<br>Performance will be reviewed weekly during the training and probation period, with priority given to:
<br>
<br>-Order accuracy and error prevention.
<br>-Completion of assigned actionable orders.
<br>-Productivity and daily order statistics.
<br>-Communication, reliability, and problem-solving.
<br>
<br>Work Location
<br>
<br>Remote – Work from home.
<br>
<br>Work Schedule
<br>
<br>-Six days per week, including weekends.
<br>-Eight (8) hours per shift.
<br>-3:00 p.m. to 11:00 p.m. Lebanon time.
<br>-One scheduled day off per week.
<br>
<br>Training
<br>
<br>Full training will be provided to help the selected candidate understand our systems, processes, and quality standards.
<br>
<br>If this position matches your skills and availability, please email your CV to info@dcs961.com
<p><b>Position Information</b></p><p>Job Title: Restaurant Manager</p><p>Department: Operations</p><p>Reports To: Owner / General Manager</p><p>Location: Beirut, Lebanon</p><p>Employment Type: Full-Time</p><p>Job Summary</p><p>The Restaurant Manager is responsible for leading the daily operations of a premium Italian restaurant, ensuring exceptional guest experiences, operational excellence, and financial performance. The role requires a hands-on leader who can manage both Front of House and Back of House operations while maintaining authentic Italian hospitality standards, controlling costs, developing employees, and ensuring compliance with Lebanese food safety regulations and company policies. Restaurant managers are generally expected to oversee staffing, customer service, inventory, budgeting, and operational performance while maintaining high service standards.</p><p>Key Responsibilities</p><p>1. Restaurant Operations</p><ul><li>Manage the day-to-day operations of the restaurant.</li><li>Ensure smooth coordination between the dining room, bar, and kitchen.</li><li>Monitor opening and closing procedures.</li><li>Ensure compliance with company standards and SOPs.</li><li>Maintain a clean, organized, and welcoming restaurant environment.</li><li>Ensure the restaurant consistently reflects authentic Italian hospitality.</li></ul><p>2. Guest Experience</p><ul><li>Deliver exceptional customer service at all times.</li><li>Personally welcome and engage with guests during service.</li><li>Handle customer complaints professionally and resolve issues promptly.</li><li>Monitor online reviews and guest feedback.</li><li>Implement initiatives to improve guest satisfaction and encourage repeat business.</li><li>Ensure all VIP guests receive personalized service.</li></ul><p>3. Team Leadership</p><ul><li>Recruit, interview, and onboard restaurant employees.</li><li>Develop weekly staff schedules.</li><li>Supervise daily staff performance.</li><li>Conduct regular performance evaluations.</li><li>Coach and mentor supervisors and service staff.</li><li>Foster teamwork, professionalism, and accountability.</li><li>Lead daily pre-shift briefings.</li></ul>
<p><b>Position Information</b></p><p>Job Title: Restaurant Manager</p><p>Department: Operations</p><p>Reports To: Owner / General Manager</p><p>Location: Beirut, Lebanon</p><p>Employment Type: Full-Time</p><p>Job Summary</p><p>The Restaurant Manager is responsible for leading the daily operations of a premium Italian restaurant, ensuring exceptional guest experiences, operational excellence, and financial performance. The role requires a hands-on leader who can manage both Front of House and Back of House operations while maintaining authentic Italian hospitality standards, controlling costs, developing employees, and ensuring compliance with Lebanese food safety regulations and company policies. Restaurant managers are generally expected to oversee staffing, customer service, inventory, budgeting, and operational performance while maintaining high service standards.</p><p>Key Responsibilities</p><p>1. Restaurant Operations</p><ul><li>Manage the day-to-day operations of the restaurant.</li><li>Ensure smooth coordination between the dining room, bar, and kitchen.</li><li>Monitor opening and closing procedures.</li><li>Ensure compliance with company standards and SOPs.</li><li>Maintain a clean, organized, and welcoming restaurant environment.</li><li>Ensure the restaurant consistently reflects authentic Italian hospitality.</li></ul><p>2. Guest Experience</p><ul><li>Deliver exceptional customer service at all times.</li><li>Personally welcome and engage with guests during service.</li><li>Handle customer complaints professionally and resolve issues promptly.</li><li>Monitor online reviews and guest feedback.</li><li>Implement initiatives to improve guest satisfaction and encourage repeat business.</li><li>Ensure all VIP guests receive personalized service.</li></ul><p>3. Team Leadership</p><ul><li>Recruit, interview, and onboard restaurant employees.</li><li>Develop weekly staff schedules.</li><li>Supervise daily staff performance.</li><li>Conduct regular performance evaluations.</li><li>Coach and mentor supervisors and service staff.</li><li>Foster teamwork, professionalism, and accountability.</li><li>Lead daily pre-shift briefings.</li></ul>
<p>Position: Branch Manager</p><p>Reports To: District Manager / Area Manager</p><p>Job Summary</p><p>The Branch Manager is responsible for the overall management of the branch by ensuring the efficient day-to-day operation of all departments, maintaining high standards of customer service, product quality, cleanliness, inventory control, and team performance. The role ensures compliance with company procedures, supports operational excellence, and maintains effective communication with the Area Manager.</p><p>Key Responsibilities</p><p>Branch Operations</p><ul><li>Oversee the daily operations of all branch departments, including the sales floor, kitchen, warehouse, sales, and cleaning.</li><li>Ensure smooth and efficient branch operations at all times.</li><li>Receive each shift in good operational condition and ensure proper shift handover.</li><li>Verify that all displays, workstations, and service areas are properly arranged and maintained.</li><li>Ensure refrigerators and freezers are operating within the required temperature standards.</li><li>Ensure all stations, back-of-house areas, customer areas, outdoor areas, and customer restrooms remain clean, organized, and in excellent condition throughout the day.</li><li>Ensure dispensers are always supplied with the required paper products.</li></ul><p>Team Management</p><ul><li>Distribute work among employees and follow up on task execution.</li><li>Monitor employee attendance, punctuality, discipline, and compliance with company grooming standards, including proper uniform and personal appearance.</li><li>Ensure employees clearly understand their duties and responsibilities.</li><li>Prevent overlap or interference between employees' assigned responsibilities.</li><li>Train new employees and support the development of the existing team.</li><li>Supervise the cleaning team and ensure cleaning duties are continuously performed.</li><li>Ensure cleaning materials and detergents are used according to company instructions.</li><li>Perform the Supervisor's duties whenever required in their absence.</li></ul><p>Customer Service & Quality</p><ul><li>Welcome customers professionally and ensure respectful communication among employees.</li><li>Process online, delivery, and pickup orders accurately, ensuring timely preparation, proper coordination with the kitchen and delivery team, and accurate billing and order handover.</li><li>Ensure product quality before products are displayed or sold.</li><li>Follow up on customer satisfaction and resolve complaints or misunderstandings promptly and professionally.</li><li>Ensure no customer leaves the branch dissatisfied.</li><li>Maintain cleanliness and food safety standards throughout the branch.</li></ul><p>Inventory & Stock Control</p><ul><li>Follow up on special customer orders and pending orders.</li><li>Ensure opening inventories are completed and inventory shortages are properly identified.</li><li>Supervise inventory procedures in accordance with company requirements.</li><li>Monitor paper and packaging stock in the warehouse and ensure the availability of essential materials.</li><li>Coordinate with the warehouse dispatch representative to ensure timely supply of materials.</li><li>Ensure the weekly warehouse inventory is completed accurately and submitted on time.</li><li>Verify that received warehouse deliveries match the weekly inventory.</li><li>Monitor and verify that the Supervisor completes all scheduled inventory counts, stock replenishment activities, and daily cake display orders accurately and within the required timelines.</li><li>Ensure display refrigerators remain fully stocked throughout operating hours.</li></ul><p>Cash Control</p><ul><li>Monitor cashiers and ensure receipts are issued correctly for every transaction.</li><li>Closely monitor voucher reconciliation between cash registers and sales counters.</li><li>Follow up to ensure online, delivery, and pickup orders are processed accurately, with timely preparation, proper coordination between the kitchen and delivery team, accurate billing, and correct order handover.</li><li>Close cash registers daily.</li><li>Submit expense vouchers to the Area Manager.</li><li>Send the daily cash report to the Accounting Department at each closing.</li></ul><p>Communication & Administration</p><ul><li>Maintain continuous communication with the Supervisor regarding floor operations.</li><li>Report maintenance issues affecting the branch to the Area Manager.</li><li>Immediately report quality concerns and emergency situations to the Area Manager.</li><li>Monitor diesel consumption and meter readings during refueling.</li><li>Follow up with external suppliers (such as gas and water providers) and verify received quantities.</li><li>Ensure company rules, regulations, and operational procedures are consistently applied fairly across all employees.</li><li>Ensure closing procedures are completed correctly and on time.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Business Administration, Hospitality Management, or a related field.</p><p>Minimum 2 years of experience in a managerial or supervisory role within the Food & Beverage (F&B) industry.</p><p>Strong leadership and team management skills.</p><p>Excellent communic</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph">A very reputable media company is seeking a Junior Broadcast Engineer for its Broadcast Engineering department to join their organization.<br><br>
<br>Education:<br><br>
<br>- Bachelor s degree in Computer and Communications Engineering (CCE), Information Technology (IT), or a related field.<br><br>
<br>
<br>Experience:<br><br>
<br>- Fresh graduates are encouraged to apply.<br><br>
<br>
<br>Key Responsibilities:<br><br>
<br>- Provide day-to-day technical support and maintenance for broadcast equipment, including video routers, video mixers, video walls, cameras, and related systems.<br><br>- Monitor, troubleshoot, and support on-air automation systems and newsroom production systems.<br><br>- Serve as the first line of technical support for newsroom and production teams, ensuring the smooth operation of broadcast activities.<br><br>- Assist in identifying and resolving technical issues to minimize downtime and maintain uninterrupted broadcasting.<br><br>- Support the implementation, testing, and maintenance of broadcast and IT infrastructure as required.<br><br>
<br>
<br>Required Skills:<br><br>
<br>- Basic knowledge of broadcast technologies, IT systems, and networking concepts.<br><br>- Strong problem-solving and troubleshooting abilities.<br><br>- Ability to work effectively under pressure in a fast-paced broadcast environment.<br><br>- Good communication and teamwork skills.<br><br>- Willingness to work flexible schedules, including shifts when required.</div></section>
A very reputable media company is seeking a Junior Broadcast Engineer for its Broadcast Engineering department to join their organization.
<br>
<br>Education:
<br>
<br>- Bachelor’s degree in Computer and Communications Engineering (CCE), Information Technology (IT), or a related field.
<br>
<br>
<br>Experience:
<br>
<br>- Fresh graduates are encouraged to apply.
<br>
<br>
<br>Key Responsibilities:
<br>
<br>- Provide day-to-day technical support and maintenance for broadcast equipment, including video routers, video mixers, video walls, cameras, and related systems.
<br>- Monitor, troubleshoot, and support on-air automation systems and newsroom production systems.
<br>- Serve as the first line of technical support for newsroom and production teams, ensuring the smooth operation of broadcast activities.
<br>- Assist in identifying and resolving technical issues to minimize downtime and maintain uninterrupted broadcasting.
<br>- Support the implementation, testing, and maintenance of broadcast and IT infrastructure as required.
<br>
<br>
<br>Required Skills:
<br>
<br>- Basic knowledge of broadcast technologies, IT systems, and networking concepts.
<br>- Strong problem-solving and troubleshooting abilities.
<br>- Ability to work effectively under pressure in a fast-paced broadcast environment.
<br>- Good communication and teamwork skills.
<br>- Willingness to work flexible schedules, including shifts when required
<p>The Store Manager is responsible for every aspect of the day-to-day supervision of retail outlets, including sales, staff, stock and resources management. The Store Manager is responsible for ensuring their staff give great customer service as well as monitoring the financial performance of the store.</p><p>Completes store operational requirements by scheduling employees and following up on work results.</p><p>Maintains store staff job results by training, coaching and disciplining employees; planning, monitoring, and appraising job results.</p><p>Complete store administration and ensure compliance with policies and procedures.</p><p>Achieves financial objectives by preparing Daily targets; scheduling expenditures; analyzing variances; initiating corrective actions.</p><p>Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons to understand service requirements.</p><p>Ensures availability of merchandise and services by approving contracts; maintaining inventories.</p><p>Markets merchandise by studying advertising, sales promotion, and display plans; analyzing operating and financial statements for profitability ratios.</p><p>Ensure high levels of customers satisfaction through excellent service.</p><p>Protects employees and customers by providing a safe and clean store environment.</p><p>Maintains the stability and reputation of the store by complying with legal requirements.</p><p>Determines marketing strategy changes by reviewing operating and financial statements and sales records.</p><p>Contributes to team effort by accomplishing related results as needed.</p><p>Responsible for all banking functions related to the store including making bank deposits, filling change requirements, etc.</p><p>Perform necessary record keeping and reporting of money, sales and production in an accurate and timely manner.</p><p>Troubleshoots daily close out and shift sales analysis.</p>
Hiring DCDP/CDP for a prestigious hotel in Jounieh (Keserwan) with experience in international cuisine.
<br>Only Lebanese nationals Candidates, preferably living in a nearby areas.
<br>Flexible shifts (Am/Pm); 9hrs/day including 1 hour break
<br>Salary: 700$ - 900$ (depending on experience)
<br>Share your CV at: deploya.lb@gmail.com
<br>“Please apply if you meet the criteria only”
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>INSAN Association is supporting emergency response operations across multiple collective shelters through the provision of daily meals, food items and health support. The coordinator will be assigned to designated collective shelters across Beirut and Mount Lebanon to support health care activities by providing primary care and counseling. Suggested availability: Part time job, 3 days per week, AM shift Modality: Field-based (on site) Duration: 3 months (Jul, Aug, Sep)-2026.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Targeted candidates: Pharmacist or registered nurse</p><p>Experience in social or community work environment is highly appreciated</p><p>Interested candidates are requested to send their resume by email and mention the position applied for</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Role Summary</p><p>The Team Leader is responsible for supervising daily operations, supporting team members, ensuring high service and operational standards, and helping achieve business goals. The role requires strong leadership, communication, organization, and problem-solving skills.</p><p>A. Key Responsibilities:</p><p>1) Team Management</p><ul><li>Supervise and support staff during daily operations</li><li>Ensure team members follow company procedures and standards</li><li>Help onboard and train new employees</li><li>Motivate the team and maintain a positive work environment</li><li>Monitor staff performance and provide feedback</li></ul><p>2) Operations:</p><ul><li>Ensure smooth day-to-day operations</li><li>Handle opening and closing procedures when needed</li><li>Monitor cleanliness, hygiene, and organization standards</li><li>Ensure products and equipment are properly managed</li><li>Help solve operational issues quickly and efficiently</li></ul><p>3) Customer Experience</p><ul><li>Ensure excellent customer service at all times</li><li>Handle customer concerns or complaints professionally</li><li>Support the team during busy periods</li><li>Maintain brand and service standards</li></ul><p>4) Reporting & Communication</p><ul><li>Communicate updates and operational needs to management</li><li>Monitor daily KPIs and operational targets</li><li>Report incidents, maintenance issues, or stock shortages</li><li>Ensure tasks and deadlines are completed on time</li></ul><p>5) Inventory & Compliance</p><ul><li>Monitor stock levels and report shortages</li><li>Help reduce waste and improve operational efficiency</li><li>Ensure health, safety, and hygiene procedures are respected</li><li>Support compliance with SOPs and company policies</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>B. Required Skills & Qualifications:</p><ul><li>Previous leadership or supervisory experience preferred</li><li>Strong communication and interpersonal skills</li><li>Ability to work under pressure in a fast-paced environment</li><li>Good organizational and problem-solving abilities</li><li>Team-oriented with a positive attitude</li><li>Flexibility with shifts and operational needs</li></ul><p></p></section>
The Store Manager is responsible for every aspect of the day-to-day supervision of retail outlets, including sales, staff, stock and resources management. The Store Manager is responsible for ensuring their staff give great customer service as well as monitoring the financial performance of the store.
<br>
<br>
<br>
<br>Completes store operational requirements by scheduling employees and following up on work results.
<br>
<br>
<br>
<br>Maintains store staff job results by training, coaching and disciplining employees; planning, monitoring, and appraising job results.
<br>
<br>
<br>
<br>Complete store administration and ensure compliance with policies and procedures.
<br>
<br>
<br>
<br>Achieves financial objectives by preparing Daily targets; scheduling expenditures; analyzing variances; initiating corrective actions.
<br>
<br>
<br>
<br>Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons to understand service requirements.
<br>
<br>
<br>
<br>Ensures availability of merchandise and services by approving contracts; maintaining inventories.
<br>
<br>
<br>
<br>Markets merchandise by studying advertising, sales promotion, and display plans; analyzing operating and financial statements for profitability ratios.
<br>
<br>
<br>
<br>Ensure high levels of customers’ satisfaction through excellent service.
<br>
<br>
<br>
<br>Protects employees and customers by providing a safe and clean store environment.
<br>
<br>
<br>
<br>Maintains the stability and reputation of the store by complying with legal requirements.
<br>
<br>
<br>
<br>Determines marketing strategy changes by reviewing operating and financial statements and sales records.
<br>
<br>
<br>
<br>Contributes to team effort by accomplishing related results as needed.
<br>
<br>
<br>
<br>Responsible for all banking functions related to the store including making bank deposits, filling change requirements, etc.
<br>
<br>
<br>
<br>Perform necessary record keeping and reporting of money, sales and production in an accurate and timely manner.
<br>
<br>
<br>
<br>Troubleshoots daily close out and shift sales analysis