HTML5 Jobs in Lebanon
815 Jobs Found
<p>An interior architecture and design firm based in Beirut, Lebanon, that specializes in hospitality and food and beverage (F&B) is looking for a Senior CAD Interior Designer with a minimum of 5 years experience. Available to join immediately.</p>
<p>An interior architecture and design firm based in Beirut, Lebanon, that specializes in hospitality and food and beverage (F&B) is looking for a Senior Interior Designer with project management experience and knowledge in contracts and proposals. Available to join immediately.</p>
<p>We are seeking a creative and detail-oriented Graphic Designer to join our team. You will create engaging visual content for digital and print media, including social media graphics, marketing collateral, website assets, and brand identity materials that align with our company goals.</p>
<p>Confidential is seeking a talented Graphic Designer to join their team.</p><p><br></p><ul style="font-size: 11px;"><li style="font-size: 11px;">2-4+ years of professional graphic design experience.</li><li style="font-size: 11px;">Strong portfolio demonstrating premium/luxury branding.</li><li style="font-size: 11px;">Excellent command of Adobe Illustrator, Photoshop, and InDesign.</li><li style="font-size: 11px;">Strong Canva skills for day-to-day marketing materials.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><br></li></ul>
<p><b>Graphic Designer Needed – Zalka</b></p><p><br></p><p>Requirements:</p><p>3+ years of experience in graphic design</p><p>Strong knowledge of:</p><p>Adobe Creative Suite</p><p>Illustrator</p><p>Premiere Pro</p><p>Canva</p><p>Video editing</p><p><strong>Desired Candidate Profile</strong></p><ul><li>3+ years of experience in graphic design</li><li>Strong knowledge of:</li><li>Adobe Creative Suite</li><li>Illustrator</li><li>Premiere Pro</li><li>Canva</li><li>Video editing</li></ul>
<p>About the job: This is the horizontal role of the three Leads, and a standalone one same Lead level as the Support Operations Lead and Customer Success Lead, but leading a function, not a team. Where the Support Operations Lead owns support and the Customer Success Lead owns the customer journey, this Lead makes both run with less manual effort mapping their processes and automating them while owning installations and provisioning directly. What's already in place: an AI Tier 1 support layer that fronts all support, and early onboarding automation (e.g., the go-live billing hand-off). This role scales and deepens that across Operations. Flagship focus areas Customer Onboarding automate deal closed setup go-live: ticket creation, cross-system data sync, task orchestration, status tracking, and comms. (Partner: Customer Success Lead.) Installations & Provisioning turn manual setup and configuration into scripted, repeatable, and where possible self-service processes. Enhance the AI Support Layer our support already runs through an AI Tier 1 layer. Extend and improve it: better resolution and deflection, smarter routing, and readiness for the new web PMS (new content, new workflows, new edge cases). (Partner: Support Operations Lead.)</p><p>What you'll do</p><ul><li>Set the automation & AI roadmap for Operations prioritizing opportunities with the Director and the two other Leads by impact.</li><li>Map processes end-to-end and find where automation or AI fits.</li><li>Build the automations yourself API integrations across HubSpot, Zendesk, and internal tools; scripts (PowerShell / Python); scheduled jobs; and native workflows (HubSpot, Zendesk, Power Automate).</li><li>Automate installations scripted, templated, repeatable provisioning.</li><li>Advance the existing AI Tier 1 layer improve resolution/deflection, tune routing, and extend its coverage as the new web PMS rolls out.</li><li>Apply AI more broadly ticket triage/classification, data cleanup, drafting, and agent-style task automation using LLM tools (e.g., Claude).</li><li>Own data & reporting make the impact visible: time saved, faster cycle times, fewer errors.</li><li>Work safely dry-runs, staging, idempotency, documentation, and clean handoff to IT for production.</li><li>Set the standard reusable patterns and lightweight governance so automations are reliable and maintainable, not one-off hacks</li></ul><p>Self-directed builder owns the roadmap and standards and executes them personally; comfortable being the sole driver of the function. Comfortable with REST APIs (auth, JSON, pagination, rate limits). Scripting in PowerShell and/or Python. Hands-on with a CRM or ticketing platform (HubSpot and/or Zendesk) and its automation tools. Experience building or tuning AI/LLM workflows (e.g., support automation, classification, agents). Process mapping sees where automation fits in a manual workflow. Solid data handling (CSV/Excel, matching/merging; SQL a plus). A test-first, careful mindset. Nice to have iPaaS / data-sync tools (HubSpot Data Sync, Zapier, Make). Scripted provisioning / deployment experience. Git, and a background in SaaS, hospitality tech, or support operations. Success looks like Onboarding and installations that largely run themselves. The AI support layer resolving more, routing better, and ready for the new web PMS. Reliable integrations that don't need babysitting. A measurable drop in manual work across Operations visible to leadership.</p><p><strong>Desired Candidate Profile</strong></p><p>Self-directed builder owns the roadmap and standards and executes them personally; comfortable being the sole driver of the function. Comfortable with REST APIs (auth, JSON, pagination, rate limits). Scripting in PowerShell and/or Python. Hands-on with a CRM or ticketing platform (HubSpot and/or Zendesk) and its automation tools. Experience building or tuning AI/LLM workflows (e.g., support automation, classification, agents). Process mapping sees where automation fits in a manual workflow. Solid data handling (CSV/Excel, matching/merging; SQL a plus). A test-first, careful mindset. Nice to have iPaaS / data-sync tools (HubSpot Data Sync, Zapier, Make). Scripted provisioning / deployment experience. Git, and a background in SaaS, hospitality tech, or support operations.</p>
<p>We are hiring an AI Production Multimedia Designer to manage complex creative assets across graphic design, video editing, and generative AI pipelines.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Balanced portfolio showing Graphic Design, Video Editing, and AI content creation</li><li>Mastery in Premiere Pro, After Effects, Photoshop, Illustrator, and prompt engineering</li><li>Excellent organization and asset management skills</li></ul>
<p> <strong>About Us:</strong> </p> <p>KristiesLab is a dynamic and growing regional creative agency operating in Lebanon, Qatar, Saudi Arabia and the UAE. We are dedicated to pushing the boundaries of creativity and delivering innovative marketing solutions to our diverse client base. We are seeking a creative, proactive and detail-oriented Senior Graphic Designer to join our dynamic team.</p> <p> <strong>Role Overview:</strong> </p> <p>We are seeking an experienced Senior Graphic Designer who can translate ideas and strategic briefs into impactful visual work. You will be responsible for developing creative concepts and delivering high-quality designs across branding, digital, social media, print and experiential projects. The ideal candidate combines strong conceptual thinking with excellent execution and a clear understanding of brand consistency.</p> <p> <strong>Key Responsibilities:</strong> </p> <ol> <li> <strong>Creative Concept Development:</strong> <ul> <li>Develop original creative concepts and visual directions for brands, campaigns and events.</li> <li>Translate briefs and strategic objectives into clear and visually engaging ideas.</li> <li>Create key visuals, brand identities and campaign adaptations.</li> <li>Present creative concepts clearly and confidently to internal teams.</li> </ul> </li> <li> <strong>Digital and Print Design:</strong> </li> </ol> <ol> <li>Design high-quality content for social media, digital campaigns, presentations and print.</li> <li>Adapt creative concepts across different formats, platforms and brand touchpoints.</li> <li>Prepare accurate, production-ready artwork for print and on-ground applications.</li> <li>Ensure that all final deliverables meet the required technical and visual standards.</li> <li> <strong>Branding and Visual Consistency:</strong> </li> </ol> <ol> <li>Apply a strong understanding of typography, composition, color and branding.</li> <li>Maintain brand consistency across designs, campaigns and communication materials.</li> <li>Develop flexible visual systems that can be adapted across multiple formats.</li> <li>Review and refine designs to ensure accuracy, clarity and quality.</li> <li> <strong>Collaboration and Project Management:</strong> </li> </ol> <ol> <li>Collaborate closely with the creative, content, video and events teams.</li> <li>Contribute ideas during brainstorming and campaign-development sessions.</li> <li>Manage multiple projects simultaneously while meeting tight deadlines.</li> <li>Stay updated on design trends, visual culture and emerging AI-assisted creative tools.</li> </ol> <p> <strong>Qualifications:</strong> </p> <ul> <li>Proven professional experience in graphic design, preferably within a creative or advertising agency.</li> <li>A strong portfolio demonstrating conceptual thinking, creativity and excellent execution.</li> <li>Advanced proficiency in Adobe Illustrator, Photoshop, InDesign and PowerPoint.</li> <li>Strong knowledge of typography, composition, color and branding.</li> <li>Experience designing for both digital and print platforms.</li> <li>Experience creating brand identities, key visuals and campaign adaptations.</li> <li>Familiarity with AI-assisted creative tools such as Higgsfield.</li> <li>Excellent attention to detail and the ability to produce accurate, production-ready artwork.</li> <li>A proactive, collaborative and solutions-oriented mindset.</li> <li>The ability to manage multiple projects and work confidently under pressure.</li> <li>Fluency in English; Arabic is considered an advantage.</li> </ul>
<p>We are looking for a creative and motivated Graphic Designer with a passion for social media to join our office in Dekweneh.</p><p><strong>Desired Candidate Profile</strong></p><p><b>Requirements</b>:<br> 0 1 year of experience<br> Knowledge of Canva, Adobe Photoshop, and AI tools<br> Basic understanding of social media content creation and design<br> Creative, organized, and eager to learn</p>
<p>We re growing our creative team and looking for a Multimedia Designer who can help us create beautiful, engaging content across different digital platforms.</p><p>We d love to hear from candidates who enjoy:</p><ul><li>Designing social media content</li><li>Editing videos and reels</li><li>Creating campaign visuals</li><li>Experimenting with AI image and video tools</li><li>Developing creative concepts</li><li>Bringing fresh ideas to the table</li></ul><p><strong>Desired Candidate Profile</strong></p><p><br></p>
<p>We are looking for a creative and talented Part-Time Graphic Designer (on-site) to join our team at our company in Zouk Mosbeh.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum 2 years of experience in graphic design.</li><li>Experience in packaging design, label design, and marketing materials (flyers, brochures, etc.).</li><li>Proficiency in Adobe Photoshop, Adobe Illustrator, and Adobe InDesign.</li><li>Creative, detail-oriented, and able to meet deadlines.</li></ul>
<p>We're hiring! Looking for a <strong>Multimedia Designer</strong> who can create impressive static designs AND edit engaging video content. If you're skilled in <strong>graphic design, video editing, social media content, and AI creative tools</strong>, we want to see your work.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Creative</li><li>Fast and detail-oriented</li><li>Strong in design</li><li>Comfortable editing video</li><li>Familiar with AI image/video tools</li><li>Passionate about digital content</li></ul><p>A strong portfolio is highly valued.</p>
<h2 class="h5">Job description</h2>
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Company Description<br><p><strong>The Company:</strong></p><br><p>Sucafina is the leading sustainable Farm to Roaster coffee company, with a family tradition in commodities that stretches back to 1905. Today, with more than 1,400 employees in 34 countries, we help stakeholders worldwide to find the perfect coffee solutions. We embed technology, innovation, and sustainability throughout the supply chain, creating shared value for all by Investing in Farmers, Caring for People, and Protecting Our Planet. For more information, visit www.sucafina.com.</p><br><p><strong>What are we looking for:</strong></p><br><p>We are looking for entrepreneurs, techies, passionate, eager to learn, humble, with a positive attitude and a high level of integrity People. Flexible and willing to take challenges, work and live in coffee-producing countries, People who want to build expertise and a career in the coffee business and are ready to go the extra mile.</p><br><p><strong>What we offer:</strong></p><br><p>We offer within our pleasant family environment, great opportunities to learn and grow, we offer challenges and exposure to multicultural environments, on-merit base compensation, and free coffee around the clock!</p><br><br>Job Description<br><p><strong>Role Overview:</strong></p><br><p>The Integration Engineer is responsible for designing, developing, and maintaining enterprise integrations across internal and external applications using Microsoft Azure Integration Services and .NET technologies.</p><br><p>This role focuses on API development, middleware solutions, event-driven architectures, messaging platforms, and system-to-system integrations. The engineer will work closely with application teams, business stakeholders, and architects to deliver secure, scalable, and reliable integration solutions across the organization.</p><br><p><strong>Key Responsibilities</strong></p><br><p><strong>1. Solution Design </strong></p><br><ul><li>Design and implement integration solutions using Azure services such as:<ul><li><strong>Azure Logic Apps (Standard & Consumption)</strong></li><li><strong>Azure Service Bus (Queues, Topics, DLQ)</strong></li><li><strong>Azure API Management</strong></li><li><strong>Event Grid / Event Hub</strong></li><li><strong>Azure Functions</strong></li></ul></li><li>Translate functional requirements into scalable integration architectures.</li><li>Build robust retry, error-handling, dead-lettering, and monitoring patterns.</li></ul><p><strong>2. Development & Implementation</strong></p><br><ul><li>Develop integration workflows using Logic Apps (stateful and stateless).</li><li>Implement synchronous and asynchronous messaging patterns.</li><li>Build APIs and connectors for internal/external system integrations.</li><li>Implement CI/CD pipelines for integration components (Azure DevOps/GitHub).</li><li>Build reusable components, templates, and enterprise integration patterns.</li></ul><p><strong>3. Service Bus & Messaging</strong></p><br><ul><li>Configure queues, topics, subscriptions, and rules.</li><li>Implement DLQ handling, repair & replay, and quarantine logic.</li><li>Ensure message security, idempotency, and guaranteed delivery.</li></ul><p><strong>4. API Management</strong></p><br><ul><li>Publish, secure, and monitor APIs using Azure API Management.</li><li>Implement policies (rate limiting, caching, transformation, authentication).</li><li>Manage API lifecycle and developer onboarding.</li></ul><p><strong>5. Monitoring & Support</strong></p><br><ul><li>Implement alerting and observability using:<ul><li><strong>Application Insights</strong></li><li><strong>Log Analytics</strong></li><li><strong>Azure Monitor</strong></li></ul></li><li>Troubleshoot integration failures, performance issues, and message dead-lettering.</li><li>Support production workloads, ensure platform reliability, and optimize cost.</li></ul><p><strong>6. Security & Governance</strong></p><br><ul><li>Apply best practices for identity and access management (Azure AD).</li><li>Implement security standards: Managed Identity, OAuth2, RBAC, Key Vault.</li><li>Ensure compliance with company governance and Azure landing zone policies.</li></ul><br>Qualifications<br><p><strong>Qualifications and Experience:</strong></p><br><ul><li>Bachelor's degree in Computer Science, Software Engineering, or a related field.</li><li>Strong programming skills in <strong>C# and .NET</strong>.</li><li>Experience developing and consuming <strong>RESTful APIs</strong>.</li><li>Experience with <strong>ASP.NET Core Web API</strong> development.</li><li>Understanding of enterprise integration patterns and middleware concepts.</li><li>Knowledge of synchronous and asynchronous communication mechanisms.</li><li>Experience with messaging platforms such as:<ul><li>Azure Service Bus</li><li>Strong understanding of JSON, XML, and API contracts.</li></ul></li><li>Experience with Azure services including:<ul><li>Azure Logic Apps</li><li>Azure Functions</li><li>Azure API Management</li><li>Azure Service Bus</li><li>Event Grid</li><li>Cosmos DB</li><li>Azure Storage Container</li></ul></li><li>Experience with Git and Azure DevOps.</li><li>Familiarity with CI/CD pipelines and deployment automation.</li><li>Understanding of authentication and security concepts including:<ul><li>OAuth2</li><li>OpenID Connect</li><li>Managed Identity</li><li>Azure Key Vault</li><li>RBAC</li></ul></li><li>Experience troubleshooting distributed applications and integrations.</li><li>Strong analytical, debugging, and problem-solving skills.</li></ul><br>Additional Information<br><p>The ideal candidate has experience with:</p><br><ul><li>C# / .NET</li><li>ASP.NET Core</li><li>REST APIs</li><li>Azure Integration Services</li><li>Middleware platforms</li><li>Service Bus and messaging</li><li>API Management</li><li>Event-Driven Architecture</li><li>Microservices</li><li>Azure DevOps</li></ul><br><br> </div>
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<span>Aspire Software is looking for a Technical Support I to join our team in Lebanon.<br> Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals.<br> By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.<br> Role Overview To deliver and support a high volume of smaller concurrent professional services projects within customer support across customer-facing and internal workstreams.<br> The role requires a self-sufficient, technically capable individual with strong general IT and networking knowledge, able to manage implementation activity, troubleshoot issues, maintain accurate records, and work independently with minimal supervision.<br> Service desk analyst who is responsible for taking in tickets from customers, communicating with customers, troubleshooting, engaging 3rd line and providing constant feedback to customer.<br> SQL - Query language experience Ticketing system - support tickets ISS Applications Web services Customer Service skills Troubleshooting and investigative experience A bonus would be experience with Microsoft Azure</span> </div>
<p>Responsible for supporting and maintaining the Microsoft Server and Desktop operating systems, and Microsoft Exchange environment plus general maintenance of all IT-related hardware/software</p><p>Setting up and configuring new core servers</p><p>Installing authorized software to core servers</p><p>Ensuring patches and upgrades are applied to core servers</p><p>Exchange server mailbox maintenance including archiving mailboxes</p><p>Reporting faults and maintaining logs on servers, desktops and laptops</p><p>Undertake small to medium-sized IT projects as instructed by the IT Manager</p><p>Meeting with the management team to assess and define the system requirements.</p><p>Analyzing network data and infrastructure to determine inefficiencies and problems.</p><p>Developing and designing network architecture and computer systems infrastructure.</p><p>Overseeing the development, installation, configuration, and administration of computer systems.</p><p>Managing project timelines, budgets, and documentation.</p><p>Monitoring computer systems and networks for viruses, malfunctions, and errors.</p><p>Troubleshooting technical issues and developing effective solutions.</p><p>Preparing network analytics, data reports, and operational manuals.</p><p>Training the engineering team on new systems, protocols, and best practices.</p><p>Keeping abreast of the latest advancements in technology, protocols, and best practices.</p><p>Skills:</p><ul><li>Build and Maintain Hardware and Software Budgets</li><li>Certifications</li><li>Create Disaster Recovery and Back-Up Procedures</li><li>Develop and Document Work Flow</li><li>Deploying and Managing Web Based Applications</li><li>Evaluate Trends</li><li>Maintain Data Center</li><li>Maintain Technical Data Reports</li><li>Monitor and Test Fixes</li><li>Plan, Organize and Control Information Systems</li><li>Prepare and Manage Disaster Recovery Plan</li><li>Procurement</li><li>Quickly Learn New Technologies</li><li>Quickly Troubleshoot and Resolve Issues</li><li>Recommend Technologies, Strategies, Policies, and Procedures</li><li>Reporting</li><li>Review and Troubleshoot Software and Hardware Problems</li><li>Security Monitoring</li><li>Setup and Maintain Windows and Linux Servers</li><li>Solve Problems Systematically and Effectively</li><li>System Monitoring</li><li>Troubleshooting</li><li>Microsoft Office 365 / Sharepoint Development Skills</li><li>Microsoft Azure / AWS expert</li><li>AI Skills</li><li>Cyber Security Expert</li><li>Virtual Servers expert (VM Ware / Hyper V)</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Skills:</p><ul><li>Build and Maintain Hardware and Software Budgets</li><li>Certifications</li><li>Create Disaster Recovery and Back-Up Procedures</li><li>Develop and Document Work Flow</li><li>Deploying and Managing Web Based Applications</li><li>Evaluate Trends</li><li>Maintain Data Center</li><li>Maintain Technical Data Reports</li><li>Monitor and Test Fixes</li><li>Plan, Organize and Control Information Systems</li><li>Prepare and Manage Disaster Recovery Plan</li><li>Procurement</li><li>Quickly Learn New Technologies</li><li>Quickly Troubleshoot and Resolve Issues</li><li>Recommend Technologies, Strategies, Policies, and Procedures</li><li>Reporting</li><li>Review and Troubleshoot Software and Hardware Problems</li><li>Security Monitoring</li><li>Setup and Maintain Windows and Linux Servers</li><li>Solve Problems Systematically and Effectively</li><li>System Monitoring</li><li>Troubleshooting</li><li>Microsoft Office 365 / Sharepoint Development Skills</li><li>Microsoft Azure / AWS expert</li><li>AI Skills</li><li>Cyber Security Expert</li><li>Virtual Servers expert (VM Ware / Hyper V)</li></ul>
An educational tech firm is hiring an AI Content Multimedia Specialist to produce graphic assets, promotional banners, and AI-enhanced educational videos.
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<br>RESPONSIBILITIES:
<br>• Edit training video modules, webinars, and trailers using AI voice cleaning and automated transcription
<br>• Design infographics, vector illustrations, and banners using Adobe + AI generation
<br>• Apply animated captions, pop-ups, and graphical callouts to video projects
<br>• Maintain clean visual standards and audio clarity across all output
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<br>REQUIREMENTS:
<br>• Demonstrated experience as a Graphic Designer, Video Editor, and AI tool operator
<br>• Command of Photoshop, Illustrator, Premiere Pro, After Effects, and AI prompt techniques
<br>• High attention to visual clarity and instructional layout
<p><br></p><p>About the Role</p><p>We're looking for a Website & E-commerce Growth Manager someone who owns the website end-to-end (from data entry to conversion strategy), creates AI-powered lookbooks, manages social media alongside our designer, and can convert DM conversations into real sales. This is a hybrid role for someone who's part website operator, part visual creator, part sales-driven communicator.</p><p>If you understand what makes an online store convert, love experimenting with AI tools, and know how to turn a DM conversation into a sale this is for you.</p><p>What You'll Do</p><p>Website & Store Management</p><ul><li>Manage all product data entry: new arrivals, pricing, stock levels, sales/promotions</li><li>Keep product listings accurate, complete, and up to date at all times</li><li>Continuously look for ways to improve site conversion landing pages, product pages, checkout flow</li><li>Understand and help optimize the customer funnel from ad click to completed purchase</li></ul><p>Lookbook Creation</p><ul><li>Take professional photos of styled outfits on mannequins</li><li>Use AI tools to render outfits onto AI models, producing close-up and multi-angle shots</li><li>Build a consistent, high-quality lookbook library for the website and social media</li></ul><p>DM Sales & Communication</p><ul><li>Reply to Instagram/website DMs promptly and knowledgeably</li><li>Memorize the product catalog styles, prices, materials, sizing details</li><li>Guide conversations toward a sale using strong, persuasive (but natural) communication not just answering questions, but converting interest into purchases</li></ul><p>Social Media</p><ul><li>Work closely with the Visual Content Designer to plan and schedule social content</li><li>Contribute to social media strategy and content calendar</li><li>Help ensure consistency between website, lookbooks, and social presence</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Experience with website/e-commerce platforms (Shopify or similar) data entry, product management, basic site edits</li><li>Understanding of what drives on-site conversion (landing pages, funnels, UX basics)</li><li>Experience with or strong interest in AI image/model generation tools</li><li>Comfortable with a camera can shoot clean, professional product photos</li><li>Excellent written communication skills persuasive, warm, and quick in DMs</li><li>Highly organized able to manage recurring tasks (stock/price updates) without things slipping</li><li>Creative and curious personality proactive with ideas, not just reactive to tasks</li><li>Willing and excited to learn new tools, especially in AI and e-commerce</li><li>Nice to Have: Experience in the fashion or retail e-commerce industry</li><li>Nice to Have: Basic understanding of paid ads/landing page structure (to align with marketing campaigns)</li><li>Nice to Have: Familiarity with social scheduling tools (Meta Business Suite, Hootsuite, etc.)</li></ul><p>What Success Looks Like</p><ul><li>Website is always accurate no wrong prices, no out-of-stock items shown as available</li><li>A growing, consistent lookbook library that supports both the website and social content</li><li>DM response time is fast, and DM conversations convert into real sales</li><li>Measurable improvement in website conversion rate over time</li></ul>
<p>Meet clients, understand their space and needs, and translate them into functional, elegant designs</p><p>Produce detailed 2D/3D layouts and renders</p><p>Prepare drawings and specifications</p><p>Work closely with our execution designer for production</p><p><strong>Desired Candidate Profile</strong></p><p>We're looking for someone who:</p><ul><li>Has a background in interior design, architecture, or a related field</li><li>Is proficient in design software (AutoCAD, SketchUp, or similar; 2020 Design a plus)</li><li>Has an eye for detail and a feel for high-end finishes</li><li>Communicates well with clients and colleagues (Arabic & English)</li><li>Prior kitchen/wardrobe design experience is a strong advantage</li></ul>
<p>Join a rapidly growing software company that helps organizations around the world create a personalized journey of impact and fulfillment for their people. Explorance offers innovative Feedback Analytics solutions because we believe that each experience matters. Currently, we are looking for a Customer Support Analyst who always strives for software excellence and continuous improvement. The Customer Support Analyst is responsible for supporting Explorance s products for our customers. This includes interacting and communicating with our internal teams to solve problems. The role also includes some consulting with customers on how to best integrate Explorance s application to 3rd-party systems to meet their automation and scalability needs.</p><p>Primary Duties and Responsibilities:</p><ul><li>Serve as a single point of contact while effectively and cooperatively providing superior customer support and problem resolution</li><li>Create service requests and properly document all customer interactions and troubleshooting actions in the department's case management system</li><li>Provide tier 2/3 functional and technical support on Explorance software solutions</li><li>Configure and implement new functionality in the Explorance software solutions</li><li>Log, prioritize, research, and accurately resolve complex customer inquiries and problems in a timely manner while meeting or exceeding SLAs</li><li>Provide detailed reporting, identify functionalities, and provide status updates on identified issues internally and with the client until the customer support case is resolved</li><li>Assist in new implementations, installations, upgrades and migrations of existing customers systems</li><li>Investigate issues with customer IT systems such as: SSO, LMS, SIS, HRIS</li><li>Provide basic technical and web application training to new customers when required</li><li>Communicate and coordinate with internal departments when addressing software bugs or new releases</li><li>Occasionally perform Quality Assurance tasks for testing of new software versions</li><li>Follow procedures, and continually improve internal processes for maintenance of solutions that are in production</li><li>Collaborate with developers and QA team for high quality, delivery on time</li></ul><p><b>Skills and Competencies:</b></p><ul><li>Exceptional Customer Service Focus</li><li>3-5 years experience in IT related field</li><li>Minimum 3 years customer support/technical support experience with enterprise software</li><li>Relevant technical work experience, deploying web applications in IIS including server and network administration.</li><li>Experience with system integration, good understanding of product architecture, infrastructure components, databases, cloud systems, and virtualization</li><li>Strong analytical problem solving and decision making skills</li><li>Experience working with multiple stakeholders in a problem-solving environment</li><li>Exceptional communication skills, both oral and written with client interaction experience at executive levels</li><li>Ability to handle difficult or sensitive situations with diplomacy and tact</li><li>Excellent time management and organizational skills</li><li>Creative, self-motivated, with good interpersonal skills</li><li>Ability to work independently and as part of a team</li><li>Attention to detail</li></ul><p>Technical Skills:</p><ul><li>Experience with SQL/Oracle Database querying and with MS Excel</li><li>Setup and administration skills for MS Windows servers, MS SQL Server installation and configuration</li></ul><p>Qualifications/Requirements:</p><ul><li>Verbal and written communication skills in English and French for use in communication with global offices.</li><li>Passion for helping customers with strong customer service skills</li><li>Technical or Business Diploma in related field</li><li>Experience working with Microsoft Server, MSSQL, IIS, Certificates, Email delivery troubleshooting.</li></ul><p>Nice to Have:</p><ul><li>Technical certifications: Microsoft</li><li>Experience with HTML CSS, XML</li><li>Experience working with APIs</li><li>Knowledge/Experience working with cloud offerings such as Microsoft Azure or AWS</li></ul><p>Availability:</p><ul><li><br></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>3-5 years experience in IT related field</li><li>Minimum 3 years customer support/technical support experience with enterprise software</li><li>Relevant technical work experience, deploying web applications in IIS including server and network administration.</li><li>Experience with system integration, good understanding of product architecture, infrastructure components, databases, cloud systems, and virtualization</li><li>Strong analytical problem solving and decision making skills</li><li>Experience working with multiple stakeholders in a problem-solving environment</li><li>Exceptional communication skills, both oral and written with client interaction experience at executive levels</li><li>Ability to handle difficult or sensitive situations with diplomacy and tact</li><li>Excellent time management and organizational skills</li><li>Creative, self-motivated, with good interpersonal skills</li><li>Ability to work independently and as part of a team</li><li>Attention to detail</li><li>Experience with SQL/Oracle Database querying and with MS Excel</li><li>Setup and administration skills for MS Windows servers, MS SQL Server installation and configuration</li><li>Verbal and written communication skills in English and French for use in communication with global offices.</li><li>Passion for helping customers with strong customer service skills</li><li>Technical or Business Diploma in related field</li><li>Experience working with Microsoft Server, MSSQL, IIS, Certificates, Email delivery troubleshooting.</li><li>Technical certifications: Microsoft</li><li>Experience with HTML CSS, XML</li><li>Experience working with APIs</li><li>Knowledge/Experience working with cloud offerings such as Microsoft Azure or AWS</li><li>Must be willing to work outside of normal business hours (i.e. evenings, nights, weekends) to provide support coverage for our international customers</li><li>24/7 Pager/On-Call Rotation</li></ul>
<p>We re looking for a <strong>Multimedia Designer</strong> who thinks beyond traditional graphic design.</p><p>You ll create static designs, edit videos, experiment with AI tools, transform raw footage, and help turn creative concepts into content that stands out.</p><p>We want someone who is comfortable with:</p><ul><li>Photoshop, Illustrator and other design tools</li><li>Premiere Pro / After Effects or similar video tools</li><li>AI image and video generation</li><li>Social media creative and advertising content</li><li>Fast-moving creative briefs</li><li>Experimenting with new formats and ideas</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><p>Can you take an idea and turn it into something people <strong>stop scrolling to watch?</strong></p>