Information Systems Jobs in Lebanon

Duties and Responsibilities: <br> <br>•Demand Planning (Simulation) on monthly and weekly basis <br> <br>•Oversee Ministry Of health and agriculture to ensure that all documents are up-to-date, legally compliant and properly registered <br> <br>•Follow up on orders regarding quantities, payments, logistics and receiving <br> <br>•Placing orders <br> <br>•Monitors the quality, quantity, cost and efficiency of the movement and storage of goods in accordance with the company policies <br> • Follow up with the accounting department to make sure that payments of suppliers are done on time as per agreed payment terms <br> <br>•Follow up with warehouse department to arrange space for coming shipment <br> <br>•Coordinates with clearing agent, ensuring relation is intact, and making sure that clearing agent is pushing for fast release of shipments. <br> <br>•Tracks shipments and handles operations in a cost-effective manner. <br> <br>•Enter data for all receivables into the HIF system on daily basis <br> <br>•Creation of items codes on both systems in coordination with Head of Quality department <br> <br>•Assessing the quotation received by studying the prices, delivery time, quality of samples, and supplier’s background. <br> <br>•Preparing and checking all needed documents for the shipment with the supplier and clearing agent to prevent any complication. <br> <br>•Assessing new items and new suppliers by working with R&D and Quality departments to get all needed information and samples to take actions and start new business relationships with new suppliers <br> <br>•Follow up on Claims with QC and the supplier <br> <br> <br>Profile: <br> <br>1. Education/requirements <br>•Bachelor's degree in business or relevant field <br> <br>2. Experience <br> <br>•Minimum 2 years of experience in the procurement department within mid-sized FMCG companies

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>Murex is a global fintech leader in trading, risk management and processing solutions for capital markets.</span></p><br><p><span>Operating from our 19 offices, 3 400 Murexians from over 65 different nationalities ensure the development, implementation and support of our platform which is used by banks, asset managers, corporations and utilities, across the world.&nbsp;</span></p><br><p><span>Join Murex and work on the challenges of an industry at the forefront of innovation and thrive in a people-centric environment. You’ll be part of one global team where you can learn fast and stay true to yourself.</span></p><br><p>We are looking for a Product Management Consultant to join the Murex Testing Suite (MTS) team within the Information Systems Product Management domain.</p><br><p>MTS is a strategic platform ensuring the quality and reliability of MX.3 products. In this role, you will work closely with MX.3 Product Development teams to ensure that testability is integrated into product design and delivery.</p><br><p><b><u>Your Responsibilities:</u></b></p><br><ul><li>Contribute to product backlog definition and prioritization</li><li>Translate needs into clear user stories with acceptance criteria</li><li>Work closely with MX.3 product teams to ensure testability of features</li><li>Support functional validation and acceptance of delivered features</li><li>Participate in Agile ceremonies (refinement, planning, demos)</li><li>Maintain test documentation and validation guidelines</li><li>Collaborate with Product, QA, and Operations teams</li></ul><p><b><u>Your Profile</u></b></p><br><ul><li>0–3 years of experience in Business Analysis, Product, QA, or similar roles</li><li>Strong analytical and communication skills</li><li>Interest in software quality, testing, and product lifecycle</li><li>Familiarity with Agile and tools like Jira is a plus</li></ul><p><b><u>Why join</u></b></p><br><ul><li>Work at the intersection of Product Management and Quality Engineering</li><li>Contribute to large-scale enterprise software (MX.3)</li><li>Gain exposure to end-to-end product lifecycle and cross-team collaboration</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Aspire Software is looking for a AI Developer to join our team in Lebanon.<br> Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals.<br> By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.<br> About the job: This role sits at the center of that buildout.<br> You’ll ship near-term product features while helping us make the right architectural decisions for what’s coming.<br> We need someone who can execute and see around corners someone who understands both the product experience and the platform mechanics underneath it.<br> Key Responsibilities Build and ship AI features using our PHP/MySQL/React/Node stack with OpenAI API integration.<br> Extend Astro Core chatbot capabilities new read/write actions, graph generation, analysis outputs.<br> Help improve the external MCP connector schema, authentication, capability surface.<br> Own prompt engineering for product features: design, test, iterate, and document prompts as first-class product artifacts.<br> Build the token metering and usage tracking layer per-feature, per-customer, per-tier.<br> Design and implement guardrails, access controls, and rate limiting across the Astro AI platform layer.<br> Contribute to agent architecture decisions: tool access, memory design, token pool isolation, training data boundaries.<br> Monitor AI feature performance in production latency, cost, output quality, failure modes and drive improvements.<br> Stay current on the AI tooling landscape and bring concrete recommendations to the team.<br> AI Product Development Hands-on experience integrating LLM APIs (OpenAI, Anthropic, or similar) into production applications used by real customers.<br> Prompt engineering fluency: system prompts, few-shot examples, structured outputs, tool/function calling, chain-of-thought patterns.<br> Understanding of token economics: cost per call, context management, model selection tradeoffs across feature types.<br> Experience building quality evaluation and output validation frameworks around AI features.<br> Awareness of AI-specific risks: hallucination, prompt injection, data leakage, output inconsistency.<br> Platform &amp; Architecture Thinking Experience designing or contributing to metered usage systems — API rate limiting, consumption tracking, billing integration.<br> Familiarity with designing MCP (Model Context Protocol) — understanding of how LLM-native integrations differ from traditional REST.<br> Ability to reason about multi-tenant access controls: how AI features should behave differently across customer tiers.<br> Understanding of agent architecture patterns: tool registries, memory types, token pool management, task delegation.<br> Core Stack React and Node: able to build frontend components that surface AI features, including data visualizations.<br> Solid PHP development experience — comfortable extending a production codebase, not just greenfield.<br> MySQL: schema design, query optimization, and data modeling for AI feature state and usage tracking.<br> Typescript: used on the backend of the MCP layerBachelor’s degree in computer science, Information Systems, Engineering or a related field.<br> 3+ years of experience in consulting, digital transformation, enterprise software implementation, or AI-related projects.<br> Strong understanding of Artificial Intelligence, Machine Learning, Generative AI, and automation concepts.<br> Strong presentation, communication, and stakeholder management skills.<br> Experience working directly with customers and senior business stakeholders.<br> Excellent problem-solving and analytical skills.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Le Vendôme Beirut is embarking on an exceptional new chapter. As we prepare for the reopening of one of Beirut's most iconic luxury hotels, we are seeking visionary leaders to shape its future.</p><br><p>Defined by timeless elegance, impeccable service, and a legacy of refined hospitality, Le Vendôme Beirut is committed to delivering exceptional guest experiences while honoring its distinguished heritage.</p><br><p>This is a rare opportunity to join the executive leadership team responsible for redefining luxury, inspiring excellence, and setting a new benchmark for hospitality in the region.</p><br><p><strong>What is in it for you:</strong></p><br><ul><li>Employee benefit card offering discounted rates in Accor worldwide for you and your family</li><li>Learning programs through our Academies designed to sharpen your skills</li><li>Ability to make a difference through our Corporate Social Responsibility activities</li><li>Career development opportunities with national and international promotion opportunities.</li></ul><p><strong>Why work for Accor?</strong></p><br><ul><li>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit&nbsp;&nbsp;https://careers.accor.com/</li></ul><p>Do what you love, care for the world, dare to challenge the status quo!&nbsp;<strong>#BELIMITLESS</strong></p><br><br>Job Description<br><br><ul><li>Lead and oversee all Front Office operations, including Reception, Guest Relations, Concierge, Bell Desk, Spa and Duty Management.</li><li>Ensure a seamless guest journey from arrival to departure while maintaining the highest levels of guest satisfaction.</li><li>Develop and implement strategies to enhance service quality, operational efficiency, and guest loyalty.</li><li>Monitor daily operations, room inventory, occupancy, and guest feedback to optimize performance.</li><li>Collaborate closely with Housekeeping, Reservations, Sales, Revenue Management, and other departments to ensure smooth hotel operations.</li><li>Handle guest concerns and service recovery promptly and professionally.</li><li>Prepare and manage departmental budgets, forecasts, and expenses while achieving financial and operational objectives.</li><li>Ensure compliance with company policies, local regulations, and health and safety requirements.</li><li>Analyze operational reports and key performance indicators to identify opportunities for continuous improvement.</li><li>Recruit, train, coach, and develop the Front Office team, fostering a culture of excellence, teamwork, and guest-centric service.</li></ul><br>Qualifications<br><br><ul><li>Bachelor's degree in Hospitality Management, Hotel Management, Business Administration, or a related field.</li><li>Minimum 8–10 years of progressive Front Office experience, including at least 2 years in a senior leadership role within the hospitality industry.</li><li>Experience in a luxury or internationally recognized hotel brand is preferred.</li><li>Strong knowledge of Front Office operations, guest service, revenue management principles, and hotel property management systems.</li><li>Proven leadership, team development, and problem-solving abilities.</li><li>Excellent communication, interpersonal, and organizational skills.</li><li>Proficiency in Microsoft Office and hotel property management systems (PMS).</li></ul><br>Additional Information<br><br><p><strong>Our commitment to Diversity &amp; Inclusion:</strong></p><br><p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.<br>&nbsp;</p><br> </div>

<p><h4>Toloka AI and Mindrift Overview</h4> <p>Toloka AI supports frontier model post-training by building domain-specific reinforcement learning environments, tasks, and evaluation frameworks designed by real practitioners.<br> Mindrift, powered by Toloka — a leading enterprise AI and machine learning data partner since 2014 — connects top domain experts with cutting-edge AI initiatives. Backed by Toloka’s deep expertise in scalable data generation, crowd technology, and applied ML systems, Mindrift enables experts to shape how next-generation generative models learn, reason, and perform.</p> <h4>Management Consulting Domain Launch</h4> <p>We are launching a management consulting domain focused on translating real-world consulting engagements into structured learning environments for advanced AI systems. To do this credibly, we are assembling a team of strategy consultants from top-tier firms who can convert authentic project experience into end-to-end examples — from problem structuring and work planning to analysis, synthesis, and client-ready recommendations.<br> You will join a growing team of consultants from leading strategy firms shaping how AI learns high-level business reasoning.</p> <h4>Important</h4> <p>This role is exclusively for consultants with direct experience at a top-tier strategy consulting firm. If you do not have hands-on project experience at one of the firms listed below, please do not apply. This requirement ensures the domain is built by practitioners trained to the highest standards of structured problem-solving and client delivery.</p> <p><strong>Eligible firms:</strong> McKinsey & Company, Boston Consulting Group (BCG), Bain & Company, Oliver Wyman, Roland Berger, Monitor Deloitte (Deloitte S&C), EY-Parthenon, Kearney, and Strategy& (PwC).</p> <h4>Who We’re Looking For</h4> <p>Consultants with 3+ years of experience at one of the firms listed above, with hands-on project experience in:</p> <ul> <li>Structuring ambiguous client problems into workable analytical plans</li> <li>Building financial models, market analyses, or synthesized findings from messy inputs</li> <li>Producing client-ready deliverables under time pressure</li> <li>Forming and defending recommendations under uncertainty</li> </ul> <p>No deep technical background is required — we will onboard you on the lightweight tools involved.</p> <h4>What You’ll Do</h4> <ul> <li>Build realistic consulting project environments — create detailed project scenarios grounded in real engagement dynamics: industry context, financials, constraints, conflicting inputs, and incomplete information.</li> <li>Design structured consulting tasks for AI agents — break projects into discrete tasks that mirror real consulting work: market sizing, commercial due diligence, cost optimization, growth strategy, operational diagnosis, benchmarking, and more.</li> <li>Define evaluation criteria and quality standards — develop grading frameworks, evaluation rubrics, and golden-answer solutions for each task, used to train and calibrate an LLM-based grading system that evaluates AI outputs at scale.</li> </ul> <p>This is a remote, project-based, individual-contributor role focused on analytical design and evaluation.</p> <h4>Skills & Requirements</h4> <ul> <li>3+ years at McKinsey, BCG, Bain, Oliver Wyman, Roland Berger, Monitor Deloitte, EY-Parthenon, Kearney, or Strategy&</li> <li>Strong structured problem-solving and hypothesis-driven thinking</li> <li>Ability to translate vague problems into clear analytical steps and deliverables</li> <li>High attention to logical consistency and output quality</li> <li>Independent, self-directed working style</li> <li>Clear written English (B2+)</li> </ul> <h4>Compensation</h4> <p>On this project, contributors can earn up to $60 per hour equivalent, depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p></p><p></p>

<p><h4>Toloka AI and Mindrift Overview</h4> <p>Toloka AI supports frontier model post-training by building domain-specific reinforcement learning environments, tasks, and evaluation frameworks designed by real practitioners.<br> Mindrift, powered by Toloka — a leading enterprise AI and machine learning data partner since 2014 — connects top domain experts with cutting-edge AI initiatives. Backed by Toloka’s deep expertise in scalable data generation, crowd technology, and applied ML systems, Mindrift enables experts to shape how next-generation generative models learn, reason, and perform.</p> <h4>Management Consulting Domain Launch</h4> <p>We are launching a management consulting domain focused on translating real-world consulting engagements into structured learning environments for advanced AI systems. To do this credibly, we are assembling a team of strategy consultants from top-tier firms who can convert authentic project experience into end-to-end examples — from problem structuring and work planning to analysis, synthesis, and client-ready recommendations.<br> You will join a growing team of consultants from leading strategy firms shaping how AI learns high-level business reasoning.</p> <h4>Important Eligibility Requirement</h4> <p>This role is exclusively for consultants with direct experience at a top-tier strategy consulting firm. If you do not have hands-on project experience at one of the firms listed below, please do not apply. This requirement ensures the domain is built by practitioners trained to the highest standards of structured problem-solving and client delivery.</p> <p><strong>Eligible firms:</strong> McKinsey & Company, Boston Consulting Group (BCG), Bain & Company, Oliver Wyman, Roland Berger, Monitor Deloitte (Deloitte S&C), EY-Parthenon, Kearney, and Strategy& (PwC).</p> <h4>Who We’re Looking For</h4> <p>Consultants with 3+ years of experience at one of the firms listed above, with hands-on project experience in:</p> <ul> <li>Structuring ambiguous client problems into workable analytical plans</li> <li>Building financial models, market analyses, or synthesized findings from messy inputs</li> <li>Producing client-ready deliverables under time pressure</li> <li>Forming and defending recommendations under uncertainty</li> </ul> <p>No deep technical background is required — we will onboard you on the lightweight tools involved.</p> <h4>What You’ll Do</h4> <ul> <li>Build realistic consulting project environments — create detailed project scenarios grounded in real engagement dynamics: industry context, financials, constraints, conflicting inputs, and incomplete information.</li> <li>Design structured consulting tasks for AI agents — break projects into discrete tasks that mirror real consulting work: market sizing, commercial due diligence, cost optimization, growth strategy, operational diagnosis, benchmarking, and more.</li> <li>Define evaluation criteria and quality standards — develop grading frameworks, evaluation rubrics, and golden-answer solutions for each task, used to train and calibrate an LLM-based grading system that evaluates AI outputs at scale.</li> </ul> <p>This is a remote, project-based, individual-contributor role focused on analytical design and evaluation.</p> <h4>Skills & Requirements</h4> <ul> <li>3+ years at McKinsey, BCG, Bain, Oliver Wyman, Roland Berger, Monitor Deloitte, EY-Parthenon, Kearney, or Strategy&</li> <li>Strong structured problem-solving and hypothesis-driven thinking</li> <li>Ability to translate vague problems into clear analytical steps and deliverables</li> <li>High attention to logical consistency and output quality</li> <li>Independent, self-directed working style</li> <li>Clear written English (B2+)</li> </ul> <h4>Compensation</h4> <p>On this project, contributors can earn up to $60 per hour equivalent, depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p></p><p></p>

<p>Welcome and greet guests in a warm, professional, and courteous manner.<br>Perform check-in and check-out procedures accurately and efficiently.<br>Verify guest reservations, identification, payment details, and room preferences.<br>Provide guests with information about hotel facilities, services, restaurants, and local attractions.<br>Handle guest requests, inquiries, complaints, and special arrangements professionally.<br>Maintain a strong knowledge of room types, rates, promotions, hotel facilities, and current availability.<br>Coordinate with Housekeeping, Reservations, Concierge, Bell Desk, Engineering, and Food &amp; Beverage to ensure smooth guest service.<br>Manage room keys, guest profiles, wake-up calls, messages, and other front office requests.<br>Process cash, credit card, and other payment transactions accurately.<br>Maintain accurate guest accounts and assist with billing discrepancies.<br>Promote hotel services and suitable upgrades while maintaining a guest-focused approach.<br>Ensure VIP, repeat, long-stay, and special-occasion guests receive personalized attention.<br>Handle telephone calls and correspondence professionally.<br>Follow hotel standards for guest privacy, security, safety, and confidentiality.<br>Maintain a clean, organized, and professional front desk area.<br>Record and communicate guest issues and special requests during shift handovers.<br>Assist in resolving guest complaints and escalate complex issues to the Front Office Supervisor or Manager.<br>Follow all hotel policies, procedures, and luxury service standards.<br>Perform other duties assigned by the Front Office Management.</p><p><strong>Desired Candidate Profile</strong></p><p>Previous experience in a front office or guest-service position, preferably in a 4- or 5-star hotel.<br>Hospitality or hotel management education is an advantage.<br>Excellent communication and interpersonal skills.<br>Fluent English; Arabic and French are strong advantages.<br>Professional appearance and excellent personal presentation.<br>Strong customer-service and problem-solving skills.<br>Ability to remain calm and professional under pressure.<br>Good computer skills and familiarity with hotel PMS systems such as Opera is an advantage.<br>Ability to work flexible shifts, including morning, evening, night, weekends, and public holidays.<br>Strong attention to detail and ability to multitask.<br>Positive attitude, teamwork, and a genuine passion for hospitality.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>JOB DUTIES</b>:</p><p>Financial Analysis &amp; Reporting </p><p>• Analyze and consolidate management information for the management team, ensuring deadlines are met. </p><p>Provide detailed variance analysis versus budget to explain business performance </p><p>• Prepare business results analysis (NCA/CDC) and share insights with commercial teams</p><p> • Generate monthly MAMBO reports and ensure accuracy in REMCO reporting at both legal entity and CO station levels.</p><p> Actively participate in monthly closing and preparation of affiliate results (FICO gap, PCA entries, VC, OPEX, provisions) </p><p><br></p><p>Tools, Systems &amp; Procedures</p><p> • Manage and maintain SAP setup (cost center hierarchy, allocation cycles, etc.) </p><p>• Participate in the implementation of new tools and procedures, particularly in reporting and management control </p><p>• Update controlling policies and procedures in compliance with group guidelines and adapted to affiliate-specific requirements </p><p><br></p><p>Decision Support &amp; Business Partnering </p><p>• Propose methods and elements to assist business units in their decision-making </p><p>• Actively contribute to BU, PC &amp; LTP exercises, ensuring accurate data collection from stakeholders </p><p>• Report OPEX spending by type of expenditure for each budget owner and lead OPEX one-on-one sessions and committees </p><p><br></p><p>Cost Control &amp; Compliance </p><p>• Develop and promote a culture of cost control and reduction, implementing effective strategies</p><p> • Control and approve spending in line with accounting rules, business allocations, and budget frameworks </p><p>• Perform monthly controls on MAP, non-merchandise stocks, stock effects, and COS analysis (including vessel conditions). </p><p>• Ensure compliance in expense claims payments, aligned with affiliate guidelines</p><p><br></p><p> Continuous Improvement </p><p>• Identify and propose areas for improvement in management control processes </p><p>• Actively contribute to efficiency initiatives, enhancing reporting accuracy, cost management, and decision support&nbsp;</p><p><br></p><p><b>QUALIFICATIONS: </b></p><p>• Bachelor’s degree in finance or equivalent master's degree is a plus </p><p>• CMA certificate is highly recommended </p><p>• Minimum of 6 to 8 years of experience in corporate finance, with at least 2 years focused on financial </p><p>• Languages: Arabic and English (French is a plus)</p><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>• Soft skills: Communication and Negotiation</p><p>• Hard skills: <b>SAP is a requirement</b>, very good command of EXCEL </p></div>

<p><h4>Job summary</h4> <p>We are seeking a Boomi Technical Consultant to design, develop, implement, and support integration solutions using the Boomi Integration Platform (iPaaS). The ideal candidate will have hands-on experience building scalable integrations between cloud and on-premises applications, APIs, databases, and enterprise systems. The consultant will work closely with business stakeholders, solution architects, and development teams to deliver high-quality integration solutions.</p> <h4>Key responsibilities</h4> <ul> <li>Design, develop, and implement integration solutions using Boomi AtomSphere.</li> <li>Build and maintain integrations between ERP, CRM, HR, finance, and third-party applications.</li> <li>Develop APIs and web services using REST and SOAP.</li> <li>Configure connectors, processes, mappings, profiles, and business rules.</li> <li>Perform data transformation, validation, and error handling.</li> <li>Deploy, monitor, and troubleshoot Boomi integrations.</li> <li>Configure and manage Boomi Atoms, Molecules, and Atom Clouds.</li> <li>Collaborate with functional consultants and business users to gather requirements.</li> <li>Support API management and integration best practices.</li> <li>Optimize integration performance and ensure system reliability.</li> <li>Prepare technical documentation and deployment guides.</li> <li>Provide production support and resolve integration issues.</li> <li>Participate in testing, UAT, and go-live activities.</li> </ul> <h4>Requirements</h4> <h4>Required qualifications</h4> <ul> <li>Bachelor's degree in Computer Science, Information Technology, or a related field.</li> <li>3+ years of hands-on experience with Boomi AtomSphere.</li> <li>Experience developing enterprise integration solutions.</li> <li>Strong knowledge of REST, SOAP, XML, JSON, XSD, and APIs.</li> <li>Experience with SQL and relational databases.</li> <li>Experience integrating cloud and on-premises applications.</li> <li>Knowledge of data mapping and transformation techniques.</li> <li>Strong troubleshooting and debugging skills.</li> <li>Excellent communication and problem-solving skills.</li> </ul> <h4>Preferred qualifications</h4> <ul> <li>Boomi Professional Developer or Professional Architect Certification.</li> <li>Experience integrating SAP, Oracle, Salesforce, Microsoft Dynamics, Workday, ServiceNow, or other enterprise applications.</li> <li>Knowledge of API management and EDI integrations.</li> <li>Experience with CI/CD pipelines and Git.</li> <li>Familiarity with AWS, Azure, or GCP.</li> <li>Knowledge of scripting languages such as JavaScript or Groovy.</li> <li>Experience working in Agile environments.</li> </ul> <h4>Soft skills</h4> <ul> <li>Strong analytical and problem-solving abilities.</li> <li>Excellent communication and stakeholder management.</li> <li>Ability to manage multiple projects simultaneously.</li> <li>Customer-focused mindset.</li> <li>Strong documentation and organizational skills.</li> <li>Ability to work independently and as part of a team.</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>About Us&nbsp;</p><br><p>BALANCE&nbsp;RehabClinic&nbsp;is a private treatment clinic specializing in mental health and addiction recovery. We deliver highly individualized, evidence-based care designed to support sustainable recovery. Our approach is comprehensive and clinically driven, ensuring that every aspect of a client’s treatment plan is carefully assessed and tailored to their needs.&nbsp;</p><br><p>Treatment is provided on a one-to-one basis in discreet, private residential settings, supported by a multidisciplinary team. Our programs integrate a broad range of evidence-backed therapeutic modalities, alongside structured daily support to ensure continuity of care throughout the recovery process.&nbsp;</p><br><p>We look beyond symptoms to understand the&nbsp;individual as a whole, addressing&nbsp;mental health, physical wellbeing, and emotional balance to support long-term recovery and reintegration.&nbsp;</p><br><br>Job Description<br><p>The Coordinator of Admissions is the first point of contact for prospective clients, families, and referrers. This role manages enquiries, coordinates assessments and admissions, maintains accurate records, and ensures a seamless, compassionate, and confidential client experience throughout the admissions process. The Coordinator works closely with the Admission Team to support timely and appropriate admissions while upholding THE BALANCE's high standards of care and professionalism.</p><br><br>Qualifications<br><ul><li>Excellent verbal and written communication skills</li><li>Flexible working hours&nbsp;&nbsp;</li><li>Strong interpersonal and relationship-building abilities</li><li>Compassionate, professional, and client-focused approach</li><li>Exceptional organizational and multitasking skills</li><li>High level of discretion and confidentiality</li><li>Strong attention to detail and accuracy</li><li>Ability to remain calm and effective in sensitive situations</li><li>Experience in admissions, healthcare, hospitality, or client services preferred</li><li>Proficiency with CRM and electronic record systems</li><li>Fluent English, French and Arabic; additional languages are an advantage</li><li>Ability to work collaboratively within a multidisciplinary team</li><li>Strong problem-solving and decision-making skills</li></ul><br>Additional Information<br><p>To apply, please&nbsp;submit&nbsp;your CV, cover letter, and&nbsp;a short video introducing yourself&nbsp;and what you do to stay in balance,&nbsp;to [email&nbsp;protected]</p><br><br><br> </div>

<p><h4>About Infoquest</h4> <p>Infoquest is a custom-sourcing expert network connecting leading consulting firms, investors, and corporates with vetted subject-matter experts for primary research.</p> <p>Headquartered in Beirut, with entities in the UAE and a founding office in Bogotá, we operate a purpose-built expert network platform alongside a growing suite of internal data products that power performance, compliance, and client delivery.</p> <h4>Role summary</h4> <p>We are looking for a dedicated Full-Stack Engineer to support two key mandates:</p> <ul> <li>Extend and enhance our expert-network CRM through custom features, workflows, integrations, and interfaces built on the Exlink platform.</li> <li>Ensure the continuity, reliability, and scalability of our internal reporting environment across BigQuery and Power BI.</li> </ul> <p>You will own a substantial backlog of business-critical initiatives while helping eliminate a key single point of failure within our data function.</p> <h4>Engagement & access model</h4> <p>Our CRM is built on the Exlink platform, our long-term technology partner. Product direction and priorities are defined by Infoquest, while access to the platform is granted progressively as trust and familiarity develop under confidentiality agreements between Infoquest, Exlink, and the partner agency.</p> <h4>Phase 1</h4> <ul> <li>Develop custom features, automations, reports, integrations, and user interface extensions alongside the platform without modifying Exlink's core code.</li> <li>Work within a scoped development environment provided by Exlink with QA approval before deployment.</li> </ul> <h4>Phase 2</h4> <ul> <li>Contribute directly to the Exlink codebase on Infoquest-commissioned features.</li> <li>Follow Exlink's architecture, coding standards, and review processes.</li> </ul> <h4>Key responsibilities</h4> <p><strong>CRM platform development (Exlink)</strong></p> <ul> <li>Build, test, and maintain custom CRM features across the expert lifecycle, including lead imports, outreach, compliance workflows, screening, client portals, scheduling, transcripts, and billing.</li> <li>Develop frontend functionality using Vue 2, Vue 3, JavaScript, Tailwind CSS, Bootstrap, and jQuery.</li> <li>Build backend services using PHP, Laravel, PostgreSQL, Docker, and Nginx.</li> <li>Design, build, and maintain REST APIs and integrations with platforms including Zoom, Google Workspace, Microsoft Teams, Cronofy, Inex One, and contact enrichment tools.</li> <li>Translate business requirements into technical solutions, then test, document, deploy, and maintain them following Exlink's development standards.</li> </ul> <p><strong>Data products & reporting</strong></p> <ul> <li>Partner with the Data & Internal Tools Manager to ensure reporting and dashboards remain accurate, reliable, and up to date.</li> <li>Become a secondary owner of the data function by learning, documenting, maintaining, and troubleshooting pipelines, models, and dashboards.</li> <li>Maintain and enhance integrations between the Exlink CRM and BigQuery.</li> <li>Support KPI, NPS, and performance dashboards.</li> <li>Develop runbooks and standard operating procedures (SOPs) to ensure recurring data processes are fully documented and repeatable.</li> </ul> <h4>Requirements</h4> <ul> <li>5+ years of professional Full-Stack development experience.</li> <li>Strong experience with PHP and Laravel.</li> <li>Experience working with relational databases. PostgreSQL is preferred; strong MySQL experience is acceptable with willingness to transition.</li> <li>Strong knowledge of Vue.js (Vue 2 & Vue 3) and JavaScript.</li> <li>Experience with Tailwind CSS, Bootstrap, and jQuery.</li> <li>Experience building REST APIs and third-party integrations.</li> <li>Comfortable working with Docker, Linux, and Nginx environments.</li> <li>Strong understanding of Object-Oriented Programming (OOP), MVC architecture, SOLID principles, clean, testable code, and database schema design.</li> <li>Self-driven with the ability to independently manage business-critical systems and technical backlogs.</li> <li>Excellent documentation habits.</li> <li>Strong written English and the ability to collaborate during Beirut and GCC business hours.</li> </ul> <h4>Nice to have</h4> <ul> <li>Experience with BigQuery or another cloud data warehouse.</li> <li>Experience with Power BI or similar Business Intelligence platforms.</li> <li>Data engineering experience including pipelines, data modelling, and SQL optimization.</li> <li>Experience maintaining SaaS platforms or CRM, scheduling, billing, or compliance-heavy systems.</li> <li>Familiarity with the expert network or primary research industry.</li> <li>Experience with Go.</li> </ul> <h4>Confidentiality & compliance</h4> <ul> <li>Sign and comply with confidentiality and data protection agreements covering Infoquest's client data, expert network, proprietary workflows, and Exlink's platform and codebase.</li> <li>Adhere to GDPR, UK GDPR, and Infoquest's internal compliance standards when handling personal data.</li> </ul> <h4>First 90 days</h4> <ul> <li>Successfully onboard to the Exlink platform and document existing pipelines and dashboards.</li> <li>Deliver the first set of custom features from the engineering backlog.</li> <li>Independently manage CRM enhancement requests and maintain reliable reporting.</li> <li>Become a trusted contributor within the Exlink codebase.</li> <li>Establish yourself as the second owner of the data function, eliminating key operational dependencies.</li> </ul></p><p></p>

<p><h4>About Infoquest</h4> <p>Infoquest is a custom-sourcing expert network connecting leading consulting firms, investors, and corporates with vetted subject-matter experts for primary research.</p> <p>Headquartered in Beirut, with entities in the UAE and a founding office in Bogotá, we operate a purpose-built expert network platform alongside a growing suite of internal data products that power performance, compliance, and client delivery.</p> <h4>Role summary</h4> <p>We are looking for a dedicated Full-Stack Engineer to support two key mandates:</p> <ul> <li>Extend and enhance our expert-network CRM through custom features, workflows, integrations, and interfaces built on the Exlink platform.</li> <li>Ensure the continuity, reliability, and scalability of our internal reporting environment across BigQuery and Power BI.</li> </ul> <p>You will own a substantial backlog of business-critical initiatives while helping eliminate a key single point of failure within our data function.</p> <h4>Engagement & access model</h4> <p>Our CRM is built on the Exlink platform, our long-term technology partner. Product direction and priorities are defined by Infoquest, while access to the platform is granted progressively as trust and familiarity develop under confidentiality agreements between Infoquest, Exlink, and the partner agency.</p> <h4>Phase 1</h4> <ul> <li>Develop custom features, automations, reports, integrations, and user interface extensions alongside the platform without modifying Exlink's core code.</li> <li>Work within a scoped development environment provided by Exlink with QA approval before deployment.</li> </ul> <h4>Phase 2</h4> <ul> <li>Contribute directly to the Exlink codebase on Infoquest-commissioned features.</li> <li>Follow Exlink's architecture, coding standards, and review processes.</li> </ul> <h4>Key responsibilities</h4> <p><strong>CRM platform development (Exlink)</strong></p> <ul> <li>Build, test, and maintain custom CRM features across the expert lifecycle, including lead imports, outreach, compliance workflows, screening, client portals, scheduling, transcripts, and billing.</li> <li>Develop frontend functionality using Vue 2, Vue 3, JavaScript, Tailwind CSS, Bootstrap, and jQuery.</li> <li>Build backend services using PHP, Laravel, PostgreSQL, Docker, and Nginx.</li> <li>Design, build, and maintain REST APIs and integrations with platforms including Zoom, Google Workspace, Microsoft Teams, Cronofy, Inex One, and contact enrichment tools.</li> <li>Translate business requirements into technical solutions, then test, document, deploy, and maintain them following Exlink's development standards.</li> </ul> <p><strong>Data products & reporting</strong></p> <ul> <li>Partner with the Data & Internal Tools Manager to ensure reporting and dashboards remain accurate, reliable, and up to date.</li> <li>Become a secondary owner of the data function by learning, documenting, maintaining, and troubleshooting pipelines, models, and dashboards.</li> <li>Maintain and enhance integrations between the Exlink CRM and BigQuery.</li> <li>Support KPI, NPS, and performance dashboards.</li> <li>Develop runbooks and standard operating procedures (SOPs) to ensure recurring data processes are fully documented and repeatable.</li> </ul> <h4>Requirements</h4> <ul> <li>5+ years of professional Full-Stack development experience.</li> <li>Strong experience with PHP and Laravel.</li> <li>Experience working with relational databases. PostgreSQL is preferred; strong MySQL experience is acceptable with willingness to transition.</li> <li>Strong knowledge of Vue.js (Vue 2 & Vue 3) and JavaScript.</li> <li>Experience with Tailwind CSS, Bootstrap, and jQuery.</li> <li>Experience building REST APIs and third-party integrations.</li> <li>Comfortable working with Docker, Linux, and Nginx environments.</li> <li>Strong understanding of Object-Oriented Programming (OOP), MVC architecture, SOLID principles, clean, testable code, and database schema design.</li> <li>Self-driven with the ability to independently manage business-critical systems and technical backlogs.</li> <li>Excellent documentation habits.</li> <li>Strong written English and the ability to collaborate during Beirut and GCC business hours.</li> </ul> <h4>Nice to have</h4> <ul> <li>Experience with BigQuery or another cloud data warehouse.</li> <li>Experience with Power BI or similar Business Intelligence platforms.</li> <li>Data engineering experience including pipelines, data modelling, and SQL optimization.</li> <li>Experience maintaining SaaS platforms or CRM, scheduling, billing, or compliance-heavy systems.</li> <li>Familiarity with the expert network or primary research industry.</li> <li>Experience with Go.</li> </ul> <h4>Confidentiality & compliance</h4> <ul> <li>Sign and comply with confidentiality and data protection agreements covering Infoquest's client data, expert network, proprietary workflows, and Exlink's platform and codebase.</li> <li>Adhere to GDPR, UK GDPR, and Infoquest's internal compliance standards when handling personal data.</li> </ul> <h4>First 90 days</h4> <ul> <li>Successfully onboard to the Exlink platform and document existing pipelines and dashboards.</li> <li>Deliver the first set of custom features from the engineering backlog.</li> <li>Independently manage CRM enhancement requests and maintain reliable reporting.</li> <li>Become a trusted contributor within the Exlink codebase.</li> <li>Establish yourself as the second owner of the data function, eliminating key operational dependencies.</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>ABOUT US | Whiteshield is an AI-native sovereign intelligence company helping governments move from insight to action and from planning to continuous adaptation.<br> Its platform combines workforce intelligence, economic intelligence and adaptive policy applications to support decision-makers in real time.<br> Founded in 2011, the company combines public policy expertise, proprietary data assets and AI-enabled applications to support decision-makers across workforce development, economic competitiveness and societal transformation.<br> With principal operations in Dubai (DIFC) and Riyadh and a global footprint spanning the Middle East, Europe, Africa, Eurasia and Asia, Whiteshield serves governments, sovereign institutions, multilateral organisations and leading corporations worldwide.<br> Its technology portfolio equips leaders with decision intelligence, workforce intelligence and adaptive policy solutions.<br> Whiteshield’s mission is to help build adaptive societies where every citizen can learn, provide and connect.<br> WHERE YOU FIT IN | We’re a high-velocity, impact-driven team building software and data-driven solutions at the edge of innovation.<br> Whether launching products from zero to one or helping clients adapt to emerging technologies, we operate in dynamic environments where experimentation, rapid delivery, and collaboration are constant.<br> AI isn’t an add-on here - it’s embedded in how we design, build, test, and ship.<br> From AI-assisted coding and automated test generation to intelligent architecture reviews and data-driven decision loops, we leverage AI-native workflows to move faster and build smarter.<br> We’re looking for a seasoned technologist who thrives in AI-enabled environments and understands how to amplify engineering output using modern AI tooling.<br> You won’t just manage projects; you will define how AI-driven digital excellence happens here; setting standards for prompt engineering, code generation workflows, automated QA, intelligent documentation, and continuous learning systems.<br> You’re a senior-level engineer with a wide-ranging technical toolkit and a strong bias toward leveraging AI to increase velocity and quality.<br> You’ve built and shipped products, integrated AI into real delivery pipelines, and know how to move from concept to production under pressure.<br> You’re comfortable orchestrating AI copilots, designing human-in-the-loop systems, and embedding automation across the SDLC.<br> You’re also client-savvy.<br> You can lead conversations, uncover needs, manage stakeholders, and translate business objectives into technical and AI-enabled delivery strategies.<br> You understand how to position AI not as hype, but as a pragmatic accelerator - reducing time to value, improving quality, and unlocking new solution spaces.<br> You thrive in fast-paced environments where agility, experimentation, and initiative are essential; and where AI is a core multiplier of team performance.<br> WHAT YOU WILL DO | ❖ Architect and build scalable, innovative software solutions; internally and for clients ❖ Lead engagements with clients, acting as both a trusted advisor and technical owner ❖ Rapidly prototype, iterate, and validate solutions using modern technologies ❖ Balance short-term deliverables with long-term vision for scalable systems ❖ Work across cross-functional teams to align product goals, timelines, and execution ❖ Mentor junior engineers and contribute to growing a culture of technical excellence ❖ Evaluate new technologies to be implemented at scale for citizen impact ❖ Embed AI-native development workflows across the SDLC, leveraging AI copilots, code generation, automated test creation, and intelligent documentation to increase velocity and quality ❖ Design and operationalize AI-assisted engineering practices, including prompt engineering standards, human-in-the loop review processes, and continuous model evaluation to ensure secure, scalable, and production-ready delivery OUR CORE TECH STACK (Flexible) | ❖ Backend: C# / .<br>NET / Python ❖ Frontend: React / Next.<br>js ❖ Database: MSSQL, Postgres, Elasticsearch, MongoDB ❖ Cloud: Azure or Google ❖ Dev Tools: Git, CI/CD pipelines, Docker, Terraform, Ansible ❖ ML/AI: Langchain, LangGraph, N8n, scikit-learn, Ollama, Claude Code PERKS AND OPPORTUNITIES | Accelerated Career Trajectory We operate a performance-driven environment with clear progression pathways Seamless Relocation For those relocating - we provide comprehensive transition support including visa sponsorship and relocation assistance enabling you to integrate quickly and focus on delivery from day one.<br> Supporting Your Performance We provide Tier 1 global medical coverage, wellbeing support, family allowances where applicable and structured savings plans.<br> Helping Teams Perform We work on complex high-impact engagements that demand intensity and ownership.<br> At the same time we are mindful of the impact this can have and aim to support sustainable performance over time through offering generous annual leave, flexible work arrangements and opportunities to connect beyond the day-to-day through retreats and team events.<br> WHAT YOU’LL BRING | ❖ 6+ years of professional software engineering experience ❖ Expertise with C# and .<br>NET Core, including building APIs and backend systems ❖ Proficiency in React and/or Next.<br>js for modern frontend development ❖ Experience working with cloud services (Azure, AWS, or GCP) ❖ Strong communication and client management skills; comfortable owning technical delivery in client settings ❖ A passion for learning and working with emerging technologies ❖ Ability to work independently in fast-paced, dynamic environments ❖ Knowledge on how to integrate AI agentic development workflows to strong engineering practices Bonus Points For: ❖ Prior consulting, agency, or client-facing experience ❖ Experience designing cloud-native architectures and using infrastructure-as-code tools ❖ Open-source contributions or published technical content ❖ Familiarity with data science workflows or machine learning integration</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p><strong><u>About Our Client</u></strong></p><br><p>Our client operates growing e-commerce brands serving customers in Lebanon, with plans to expand further across the GCC and launch a new clothing brand.</p><br><p>The business values reliable people who take ownership, learn quickly, and remain professional under pressure. As the brands grow, high-performing team members will have opportunities to expand their responsibilities across multiple products and markets.</p><br><br>Job Description<br><p>Great customer service does more than answer questions. It builds trust, protects revenue, and turns first-time buyers into loyal customers.</p><br><p>Our client is looking for a customer-focused professional in Lebanon who can take ownership of daily customer interactions and order operations across growing e-commerce brands. If you know Shopify, communicate confidently in Arabic, English, and French, and stay composed when things get busy, this could be your path toward a senior customer service leadership role.</p><br><p><u><strong>Why This Opportunity Matters</strong></u></p><br><p>You’ll be at the center of the customer journey, supporting shoppers from their first message through order fulfillment and post-purchase follow-up. Your work will directly influence customer satisfaction, completed orders, product reviews, and repeat business.</p><br><p>This is not a role where you simply respond to messages. You’ll help recover cancelled orders, identify upselling opportunities, coordinate with delivery partners, and keep essential customer and order information accurate.</p><br><p>Strong performance will be recognized with additional earning potential and a clear path toward greater responsibility.<br> &nbsp;</p><br><p><u><strong>What You’ll Own</strong></u></p><br><p>In this role, you will:</p><br><ul><li>Manage customer conversations on WhatsApp with professionalism, empathy, and speed.</li><li>Process customer orders accurately and ensure all required information is complete.</li><li>Follow up with fulfillment and delivery partners regarding cancelled orders.</li><li>Speak with customers to understand cancellation reasons and recover orders whenever possible.</li><li>Maintain accurate customer and order records in shared Google Sheets.</li><li>Make outbound calls to request product reviews and explore relevant upselling opportunities.</li><li>Collect customer feedback that helps strengthen trust in the brands and improve the customer experience.</li><li>Moderate comments on social media advertisements while protecting a professional brand image.</li><li>Provide dependable administrative support and handle additional virtual assistant tasks as business needs evolve.</li></ul><p>Your success will be measured by the quality of your customer interactions, the accuracy of your work, your ability to support order targets, and the ownership you bring to daily operations.</p><br><br>Qualifications<br><p><u><strong>What Makes You Successful</strong></u></p><br><p>You’ll thrive in this role if you are a Lebanese national currently based in Lebanon and a native Arabic speaker with a very good command of both English and French.</p><br><p>Previous customer service experience with e-commerce brands in Lebanon is required, including hands-on experience using Shopify. You should also be comfortable working with CRM systems, Microsoft Excel, and Google Sheets.</p><br><p>Because phone communication is an important part of the role, you’ll need to be comfortable and confident speaking with customers, requesting reviews, handling objections, and introducing relevant upselling opportunities.</p><br><p>You’ll be especially successful if you:</p><br><ul><li>Communicate politely and professionally, including during difficult customer interactions.</li><li>Stay calm, organized, and focused when order volumes or customer demands increase.</li><li>Show empathy while remaining clear and solution-oriented.</li><li>Learn new processes quickly and apply feedback.</li><li>Work with discipline and reliability without needing constant follow-up.</li><li>Take initiative instead of waiting for every next step to be assigned.</li><li>Are serious about building a long-term career in customer service and e-commerce operations.</li></ul><p>Additional training will be provided when needed, but motivation, professionalism, and accountability must come from you.</p><br><br>Additional Information<br><p><u><strong>What’s In It for You</strong></u></p><br><p>This is a full-time opportunity with a base salary of <strong>$250 to $350 per month</strong>, plus performance bonuses for orders completed above the defined target. Each additional qualifying order above the threshold earns an extra bonus.</p><br><p>Working hours are <strong>9:00 AM to 6:00 PM</strong>, including a <strong>two-hour break</strong>.</p><br><p>More importantly, the role offers a clear progression path. Strong performers who consistently meet targets, demonstrate ownership, and support the wider operation can advance into a <strong>Senior Customer Service</strong> or <strong>Head of Customer Service</strong> position.</p><br><p>As the business expands, your responsibilities may grow across our client’s operations in Lebanon and the GCC, as well as the upcoming clothing brand. This creates meaningful exposure to multi-brand customer service, regional e-commerce operations, and team leadership.</p><br><p><u><strong>Ready to Take Ownership?</strong></u></p><br><p>If you’re looking for a role where your communication skills can directly influence customer loyalty, revenue, and business growth, this is your opportunity.</p><br><p>Apply if you have the required e-commerce and Shopify experience, enjoy solving customer problems, and are ready to grow from a front-line customer service professional into a future leader.</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p><strong><u>About Our Client</u></strong></p><br><p>Our client operates growing e-commerce brands serving customers in Lebanon, with plans to expand further across the GCC and launch a new clothing brand.</p><br><p>The business values reliable people who take ownership, learn quickly, and remain professional under pressure. As the brands grow, high-performing team members will have opportunities to expand their responsibilities across multiple products and markets.</p><br><br>Job Description<br><p>Great customer service does more than answer questions. It builds trust, protects revenue, and turns first-time buyers into loyal customers.</p><br><p>Our client is looking for a customer-focused professional in Lebanon who can take ownership of daily customer interactions and order operations across growing e-commerce brands. If you know Shopify, communicate confidently in Arabic, English, and French, and stay composed when things get busy, this could be your path toward a senior customer service leadership role.</p><br><p><u><strong>Why This Opportunity Matters</strong></u></p><br><p>You’ll be at the center of the customer journey, supporting shoppers from their first message through order fulfillment and post-purchase follow-up. Your work will directly influence customer satisfaction, completed orders, product reviews, and repeat business.</p><br><p>This is not a role where you simply respond to messages. You’ll help recover cancelled orders, identify upselling opportunities, coordinate with delivery partners, and keep essential customer and order information accurate.</p><br><p>Strong performance will be recognized with additional earning potential and a clear path toward greater responsibility.<br> &nbsp;</p><br><p><u><strong>What You’ll Own</strong></u></p><br><p>In this role, you will:</p><br><ul><li>Manage customer conversations on WhatsApp with professionalism, empathy, and speed.</li><li>Process customer orders accurately and ensure all required information is complete.</li><li>Follow up with fulfillment and delivery partners regarding cancelled orders.</li><li>Speak with customers to understand cancellation reasons and recover orders whenever possible.</li><li>Maintain accurate customer and order records in shared Google Sheets.</li><li>Make outbound calls to request product reviews and explore relevant upselling opportunities.</li><li>Collect customer feedback that helps strengthen trust in the brands and improve the customer experience.</li><li>Moderate comments on social media advertisements while protecting a professional brand image.</li><li>Provide dependable administrative support and handle additional virtual assistant tasks as business needs evolve.</li></ul><p>Your success will be measured by the quality of your customer interactions, the accuracy of your work, your ability to support order targets, and the ownership you bring to daily operations.</p><br><br>Qualifications<br><p><u><strong>What Makes You Successful</strong></u></p><br><p>You’ll thrive in this role if you are a Lebanese national currently based in Lebanon and a native Arabic speaker with a very good command of both English and French.</p><br><p>Previous customer service experience with e-commerce brands in Lebanon is required, including hands-on experience using Shopify. You should also be comfortable working with CRM systems, Microsoft Excel, and Google Sheets.</p><br><p>Because phone communication is an important part of the role, you’ll need to be comfortable and confident speaking with customers, requesting reviews, handling objections, and introducing relevant upselling opportunities.</p><br><p>You’ll be especially successful if you:</p><br><ul><li>Communicate politely and professionally, including during difficult customer interactions.</li><li>Stay calm, organized, and focused when order volumes or customer demands increase.</li><li>Show empathy while remaining clear and solution-oriented.</li><li>Learn new processes quickly and apply feedback.</li><li>Work with discipline and reliability without needing constant follow-up.</li><li>Take initiative instead of waiting for every next step to be assigned.</li><li>Are serious about building a long-term career in customer service and e-commerce operations.</li></ul><p>Additional training will be provided when needed, but motivation, professionalism, and accountability must come from you.</p><br><br>Additional Information<br><p><u><strong>What’s In It for You</strong></u></p><br><p>This is a full-time opportunity with a base salary of <strong>$250 to $350 per month</strong>, plus performance bonuses for orders completed above the defined target. Each additional qualifying order above the threshold earns an extra bonus.</p><br><p>Working hours are <strong>9:00 AM to 6:00 PM</strong>, including a <strong>two-hour break</strong>.</p><br><p>More importantly, the role offers a clear progression path. Strong performers who consistently meet targets, demonstrate ownership, and support the wider operation can advance into a <strong>Senior Customer Service</strong> or <strong>Head of Customer Service</strong> position.</p><br><p>As the business expands, your responsibilities may grow across our client’s operations in Lebanon and the GCC, as well as the upcoming clothing brand. This creates meaningful exposure to multi-brand customer service, regional e-commerce operations, and team leadership.</p><br><p><u><strong>Ready to Take Ownership?</strong></u></p><br><p>If you’re looking for a role where your communication skills can directly influence customer loyalty, revenue, and business growth, this is your opportunity.</p><br><p>Apply if you have the required e-commerce and Shopify experience, enjoy solving customer problems, and are ready to grow from a front-line customer service professional into a future leader.</p><br><br><br> </div>

Acquiring Application Support – Riyadh KSA <br> <br> <br> <br>Job Description <br> <br>Our esteemed client is expanding its financial operations to support their acquiring and card scheme processing needs, starting in Saudi Arabia with potential extensions across other Gulf countries. They are looking to recruit a skilled Acquiring Application Support Analyst to join their team and contribute to this exciting growth, providing hands-on support for clearing, settlement, and reconciliation applications critical to the bank’s card acquiring business. <br> <br>Requirements <br> <br>Technical knowledge of scheme clearing processes, file formats, data elements, clearing cycles, and settlement reports. <br>Expertise in GL Accounting, including accounting entries, posting to core banking, and associated reconciliation. <br>Strong troubleshooting and problem-solving capabilities, particularly for Java-based applications. <br>Deep knowledge of Unix and Oracle. <br>Proven experience as a Clearing/Reconciliation Application Support Analyst. <br>Willingness to travel as required and to relocate abroad (KSA, Gulf, and other locations). <br>Bachelor’s degree in Information Technology, Computer Science, Computer Engineering, or a related technical field. <br>Experience with FIS products (IST Clearing, IST MAS). <br>Highly motivated, with a strong ability to work under pressure in a fast-paced financial environment. <br>Excellent communication skills, with the ability to explain technical issues to non-technical stakeholders. <br>Strong analytical and problem-solving mindset. <br>Ability to work in an agile environment and adapt quickly to new systems and processes. <br> <br>Share this post

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Apt Resources is currently recruiting on behalf of our client in the Industrial &amp; Manufacturing sector for an experienced Supply Chain Manager in Iraq.<br> The successful candidate will be responsible for leading and optimizing the end-to-end supply chain function for a group of companies of industrial manufacturing.<br> The role requires an experienced industrial supply chain professional with strong exposure to gypsum manufacturing, construction materials, metal profiles, silica, glass and Fleet acquisition at the same time information about production line purchasing of industrial and pharmaceutical.<br> The successful candidate will ensure the uninterrupted flow of raw materials, consumables, spare parts, and finished products while maintaining optimum inventory levels, competitive procurement practices, and efficient logistics operations.<br> The position requires close coordination with Production, Technical, Commercial, Finance, and Executive Management teams to support operational performance and business growth.<br> The person will be responsible for handling the warehouse, logistics, and procurement department.<br> Responsibilities: Lead all procurement, planning, logistics, warehousing, and inventory management activities across the business.<br> Develop and implement sourcing strategies for production lines, and raw material, along with general business need.<br> Establish strong relationships with local and international suppliers while negotiating commercial terms, pricing agreements, and long-term supply contracts.<br> Ensure adequate stock levels of raw materials and critical spare parts to support uninterrupted production.<br> Lead production planning and demand forecasting processes in coordination with manufacturing and commercial teams.<br> Monitor inventory levels and implement initiatives to reduce excess stock, obsolete materials, and working capital requirements.<br> Manage inbound and outbound logistics activities, including transportation planning, distribution, and export coordination where applicable.<br> Develop supplier performance management systems and conduct regular supplier evaluations.<br> Identify opportunities for cost reduction, process improvement, and supply chain efficiency enhancement.<br> Support ERP implementation and supply chain digitalization initiatives to improve visibility, reporting, and operational control.<br> Build Supply Chain department’s SOP’s.<br> Prepare and monitor supply chain KPIs, including inventory turnover, procurement savings, service levels, forecast accuracy, and logistics performance.<br> Salary Range: USD 5,000 - 8,000, accommodation, transport and visa provided Bachelor's Degree in Supply Chain Management, Industrial Engineering, Business Administration, Mechanical Engineering, or a related discipline.<br> Minimum 10 years of experience in supply chain management within industrial manufacturing environments.<br> Minimum 5 years of managerial experience.<br> Direct experience in gypsum manufacturing is highly preferred.<br> Strong understanding of procurement, planning, warehousing, logistics, inventory control, and supplier management.<br> Experience with ERP systems and supply chain reporting tools.<br> Strong negotiation, analytical, and stakeholder management skills.<br> Experience working in developing or emerging markets.<br> Professional certifications such as APICS, CSCP, CPIM, CIPS, or equivalent.<br> Experience managing international sourcing and import activities.<br></span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Org. Setting and Reporting This position is located in the Regional Hub for the Middle East and North Africa, in the Global Operations Division of the Office of the United Nations High Commissioner for Human Rights (OHCHR), in Beirut. The Programme Officer reports to the Regional Representative, ROMENA, Beirut. Responsibilities Within delegated authority, the Programme Officer will be responsible for the following duties: Participates in the development, implementation and evaluation of assigned programmes/projects, etc.; monitors and analyzes programme/project development and implementation; reviews relevant documents and reports; identifies problems and issues to be addressed and proposes corrective actions; liaises with relevant parties; identifies and tracks follow-up actions. Performs consulting assignments, in collaboration with the client, by planning facilitating workshops, through other interactive sessions and assisting in developing the action plan the client will use to manage the change. Researches, analyzes and presents information gathered from diverse sources. Assists in policy development, including the review and analysis of issues and trends, preparation of evaluations or other research activities and studies. Undertakes survey initiatives; designs data collection tools; reviews, analyzes and interprets responses, identifies problems/issues and prepares conclusions. Prepares various written outputs, e.g. draft background papers, analysis, sections of reports and studies, inputs to publications, etc. Provides substantive support to consultative and other meetings, conferences, etc., to include proposing agenda topics, identifying participants, preparation of documents and presentations, etc. Undertakes outreach activities; conducts training workshops, seminars, etc.; makes presentations on assigned topics/activities. Participates in or lead field missions, including provision of guidance to external consultants, government officials and other parties and drafting mission summaries, etc. Coordinates activities related to budget and funding (programme/project preparation and submissions, progress reports, financial statements, etc.) and prepares related documents/reports (pledging, work programme, programme budget, etc.). Collects and analyzes data to identify trends or patterns and provide insights through graphs, charts, tables and reports using data visualization methods to enable data-driven planning, decision-making, presentation and reporting. Performs other duties as required. Competencies PROFESSIONALISM: Knowledge and understanding of theories, concepts and approaches relevant to particular sector, functional area or other specialized field. Ability to identify issues, analyze and participate in the resolution of issues/problems. Ability to conduct data collection using various methods. Conceptual analytical and evaluative skills to conduct independent research and analysis, including familiarity with and experience in the use of various research sources, including electronic sources on the internet, intranet and other databases. Ability to apply judgment in the context of assignments given, plan own work and manage conflicting priorities. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work. Able to analyze and interpret data in support of decision-making and convey resulting information to management. TEAMWORK: Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings. PLANNING &amp; ORGANIZING: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently. Education Advanced university degree (Master s degree or equivalent) in business administration, management, economics or a related field. A first-level university degree in combination with two additional years of qualifying work experience may be accepted in lieu of the advanced university degree. Job - Specific Qualification Not available. Work Experience A minimum of five (5) years of progressively responsible experience in project or programme management, administration or related area is required. Experience working with Performance Monitoring Systems is desirable. Experience in reporting to donors on expenditures is desirable. Languages English and French are the working languages of the United Nations Secretariat. For this job opening, English and Arabic are required. French is desirable. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education Advanced university degree (Master s degree or equivalent) in business administration, management, economics or a related field. A first-level university degree in combination with two additional years of qualifying work experience may be accepted in lieu of the advanced university degree.</p><p>Job - Specific Qualification Not available.</p><p>Work Experience A minimum of five (5) years of progressively responsible experience in project or programme management, administration or related area is required. Experience working with Performance Monitoring Systems is desirable. Experience in reporting to donors on expenditures is desirable.</p><p>Languages English and French are the working languages of the United Nations Secretariat. For this job opening, English and Arabic are required. French is desirable.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>At AKQA (part of WPP), we believe in the imaginative application of art and science to create a better future. With an entrepreneurial and collaborative approach, we design adaptive ideas, services and experiences that capture the imagination, delivering impressive returns for our clients.</p><br><p>Designers at AKQA apply systems thinking and craft to create brands, products, and experiences that people genuinely want to use, wear, share, and come back to. In a multidisciplinary environment, they translate insight into form, shaping identities, interfaces, and design languages that feel both culturally alive and beautifully precise.</p><br><p>As a Senior Designer in MENA, you'll play an essential role in shaping the design vision and craft of work across brand, digital, product, experience and campaign. You'll help define and build design systems, produce exceptional work, identities and prototypes, and collaborate closely with creative, strategy, tech, delivery and production to create transformative work for regional and global clients.</p><br><p>At AKQA you will have access to world-renowned thought leadership from influential authors, athletes, artists and entrepreneurs. You will work in an environment which fosters a meritocratic culture and encourages ownership, and you will be surrounded by some of the brightest minds in their fields.&amp;nbsp;</p><br><p>&amp;nbsp;</p><br><p>ROLE REQUIREMENTS</p><br><ul><li>Lead with maker energy. Drive design, craft, and execution with pace and pride, raising the bar on every visual, system, and experience, and pushing visuals to be bolder, clearer, and more culturally relevant.</li><li>Think in systems, not assets. Build identities and design languages that scale across channels and evolve over time. Create rules and rythms, not just one-off screens.</li><li>Craft with obsession. Sweat the details: spacing, alignment, type, transitions, iconography, accessibility, responsiveness. Your work should feel authored, intentional and world-class.</li><li>Design beyond the screen. Bring the same design intelligence to environments, packaging, content ecosystems, installations and tech-enabled experiences. Understand how a brand behaves in the real world.</li><li>Make work that travels. Create a design with PR potential: iconic, ownable, culturally legible. Understand what will land locally in MENA and what will travel globally.</li><li>Own the process end-to-end. From early explorations and mood boards to design development, artworking, production files and QA, you shepherd quality through every phase.</li><li>Collaborate like a modern designer. Work fluidly with writers, strategists, creative directors, technologists, makers, AI tools and the broader AKQA network. Invite critique and use friction to sharpen outcomes.</li><li>Present with clarity and taste. Tell the design story: the rationale, the system, the choices and the craft, guiding clients through what matters and why it works.</li><li>Guard the standard. Be accountable for every deliverable. Ensure every layout, screen, prototype, deck page and asset meets AKQA's global level and reflects the studio's ambition.</li></ul><p>QUALITIES AND CHARACTERISTICS</p><br><ul><li>A compelling portfolio demonstrating design craft and systems thinking across brand, digital, product, campaign and/or experience work.</li><li>Strong ability to develop visual identities, design systems</li><li>Confident in typography, composition, hierarchy and grid systems; high attention to detail.</li><li>Proven success working in collaborative, multi-functional teams.</li><li>Strong design presentation skills (visual and written).</li><li>Culturally literate with a breadth of reference points, and the ability to translate culture into design decisions (not just mood boards).</li><li>Hungry to push boundaries and make work that is distinctive, modern and craft-led.</li><li>Passionate about design best practices and continuously improving your craft.</li><li>Experience in presenting to clients and supporting senior leads is advantageous.</li><li>Degree in Design, Visual Communication, Interaction Design, Visual Studies or related field preferred.</li><li>Extensive experience with industry-standard tools (e.g. Figma, Adobe Creative Suite...).</li><li>Appreciation for production realities: print, digital delivery, responsive behaviour and quality assurance.</li><li>Supplementary skills appreciated: motion design, photography, illustration, 3D, generative/AI workflows, digital installations, creative coding.</li></ul><p>&amp;nbsp;</p><br><p><span>We believe great work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach including required in-office days. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.</span></p><br><p><span>AKQA is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.</span></p><br><p><strong><span>About WPP</span></strong></p><br><p>WPP is the trusted growth partner for the world’s leading brands. We unite&amp;nbsp;cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel&amp;nbsp;in a single company –&amp;nbsp;powered by exceptional talent and our agentic marketing platform, WPP Open,&amp;nbsp;to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit&amp;nbsp;WPP.com.</p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Result of Service<br>ULTIMATE RESULT OF SERVICE · The report prepared should be in Arabic in electronic format. · Minimum report submitted should not be less than 30 pages minimum. · The report must be supported by reliable figures and numbers. · A 2 to 4 pages executive summary of the report. · Final National Open-Source Software Policy, with annexes and an implementation roadmap. The completed parts should be edited and saved in MS-Word (*.docx file) or an alternate compatible format. PDF format will not be accepted. It should include a table of contents to be automatically updated followed by a list of all tables and figures. The various parts should be submitted in electronic form and sent to the email address of the designated focal point. Attention is kindly drawn to the need to ensure that the final draft of the outputs be thoroughly reviewed prior to submission and to indicate the sources of tables and diagrams. References to reports and other substantive material should be clearly indicated within the text and noted at the end. It is also essential to send, with the completed output, photocopies or scans of at least the first page of books, reports and bulletins, used as reference material as well as copies of the pages quoted. The content of the generated document shall be the sole property of ESCWA. The content cannot and must not be presented, discussed or published by the consultant without the express authorization of ESCWA and MoTDE. The consultant shall keep in mind that UN-ESCWA routinely checks all deliverables for plagiarism, using readily available electronic tools. All previously published content, even if written by the selected consultant, must be clearly referenced where required within the text and end-noted at the end of the study. The report submitted by the consultant must not contain quoted and/or previously published text equalling more than 20 per cent of the total number of pages. The consultant shall not publish or announce or reveal the content of the report, partly or entirely, on social media or any other public channel, without ESCWA and MoTDE permission.<br> Work Location<br>Remote<br> Expected duration<br>16 weeks<br> Duties and Responsibilities<br>I. GENERAL SCOPE Open-source software policies provide a strategic framework governing how public institutions assess, procure, use, develop, reuse and share software whose source code can be inspected, modified and redistributed under an appropriate open licence. Their importance for sustainable development extends well beyond the possibility of avoiding licence fees. When properly implemented, such policies can reduce the duplication of public investments, facilitate interoperability among government systems, increase transparency and auditability, enable solutions to be adapted to local languages and needs, and reduce excessive dependence on individual technology suppliers. They can also allow governments, universities, local companies and civil society organizations to collaborate on shared digital solutions, thereby strengthening national technological capabilities, creating opportunities for small and medium-sized enterprises and supporting local digital employment. Open-source software solutions are particularly relevant to lower- and middle-income and crisis-affected countries because they can be reused and adapted rather than developed repeatedly from the beginning. The United Nations recognizes open-source software as an important category of digital public goods and calls for greater investment in such goods to advance the Sustainable Development Goals1. In this sense, open-source policies can contribute directly to SDG 9 on innovation and resilient infrastructure, SDG 16 on effective, accountable and inclusive institutions, and SDG 17 on partnerships, while also supporting digital services in health, education, social protection, agriculture and local government. Nevertheless, open-source adoption should not be treated as an automatic or purely cost-saving choice. Effective policies should address total cost of ownership, cybersecurity, software maintenance, licensing compliance, accessibility, data protection, documentation, technical support and long-term community governance. Several governments have institutionalized these principles. The European Commission’s Open Source Software Strategy promotes a “Think Open” approach through which European institutions are encouraged to use, share and contribute to open-source solutions, increase software reuse and strengthen technological control and collaboration across administrations. France has established a dedicated government open-source function, the code.gouv.fr platform and the Socle Interministériel de Logiciels Libres, a reference catalogue of open-source software recommended for use across the public administration. Within the Arab region, Saudi Arabia’s Digital Government Authority published a Free and Open-Source Government Software Strategy and an implementation guideline aimed at improving technology leadership, increasing efficiency in government IT spending, encouraging software and source-code reuse, and supporting the growth of the national digital economy. Egypt has also, since several years, adopted a national strategy supporting free and open-source software, while the Software Engineering Competence Center under the Information Technology Industry Development Agency serves as the government’s focal point for this field. For Palestine, an open-source software policy could become an important instrument for building affordable, resilient and nationally sustainable digital government. In a context of severe fiscal constraints and service-delivery arrangements, the systematic reuse of secure and proven software components could help reduce repeated development and licensing expenditure, while improving interoperability among ministries, municipalities and public institutions. Furthermore, requiring donor-funded digital projects to use open standards, provide adequate documentation and consider publication under suitable open-source licences could improve national ownership and prevent isolated systems from being abandoned after project financing ends. These benefits would require a phased implementation model based on an inventory of existing systems, open and interoperable technical standards, procurement rules that evaluate open-source and proprietary options fairly, security and privacy assessments, capacity-building programmes, and a central open-source programme office or coordination unit responsible for governance, licensing, reuse and sustainable maintenance. The United Nations is involved in enhancing the use of emerging technologies for sustainable development. In September 2024 during the Summit of the Future, world leaders adopted the Pact for the Future and its annexes: the Global Digital Compact (GDC) and Declaration on Future Generations. The GDC4 mandates UN Regional Commissions to provide support to Member States to advance digital transformation. Most recently, the Ministry of Telecoms and Digital Economy (MoTDE) in Palestine requested UN-ESCWA’s assistance to develop the national policy for open source software. The provision of this advisory service is the subject of these terms of reference. DUTIES AND RESPONSIBILITIES The consultant shall propose to the designated ESCWA focal point a detailed version of the report outline. The proposed report should include the following sections: (1) Review best regional and international practices on Open-Source software policies, strategies and frameworks (at least 2 international and 2 regional practices); (2) Analyse the different existing policies and frameworks related to digital technologies in Palestine; (3) Review and further develop the draft National Open-Source Software Policy, including its technical annexes on Application Programming Interfaces (APIs) and Cloud Computing, ensuring consistency between the main policy and its annexes and alignment with relevant national, regional and international good practices (4) Conduct interviews with the various stakeholders and summarize their remarks and observations, including representatives of public and private sectors to better capture the needs of all segments of society; (5) Suggest a draft policy based on international and regional practices, the background doc and the conducted interviews/meetings; (6) Present the draft policy in a consultative workshop/meeting. (7) Update the policy based on received comments from ESCWA, MoTDE and other stakeholders participating in the workshop. ESCWA promotes gender equality and integration of youth through its publications and therefore the consultant should pay attention, with the help of ESCWA staff, to gender considerations and youth dimension throughout the research work and thereby ensure that the narrative language should be gender sensitive.<br> Qualifications/special skills<br>An advanced university degree in digital technologies, software engineering or a related field is required; a Ph.D. is desirable. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed. At least 10 years of professional experience and research in digital technologies/software engineering is required Demonstrated professional experience in open-source governance and licensing, digital-government architecture, API governance and interoperability, cloud governance and procurement, cybersecurity and data protection is desirable.<br> Languages<br>English and French are the working languages of the United Nations Secretariat; and Arabic is a working language of ESCWA. For this position,- Fluency in written and spoken Arabic and English is required. Note: “Fluency” equals a rating of ‘fluent’ in all four areas (speak, read, write, and understand) and “Knowledge of” equals a rating of ‘confident’ in two of the four areas.<br> Additional Information<br>Not available.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br> </div>