Information Systems Jobs in Lebanon
2712 Jobs Found
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<span>Job Purpose Responsible for managing the daily operations of the store in order to ensure that the store is visually merchandised with a proper workflow and compliance with set standards and highest level of customer service is consistently provided to Tawfeer’s customers.<br> Key Roles and Responsibilities ₋ Assist in the development and oversee the implementation of the Retail Department’s established policies and procedures and comply with Tawfeer’s other policies.<br> ₋ Ensure achievement of the annual sales targets for the store and ensure it is cascaded down to the store’s team on a monthly & weekly basis.<br> ₋ Manage all activities in Tawfeer stores while ensuring the achievement of the set Sales Targets.<br> ₋ Monitor cash management and payment systems in accordance with Tawfeer’s policies & procedures.<br> ₋ Monitor complete store merchandise and materials in terms of ensuring that all categories products have accurate labelling, pricing in accordance with the set Brand Guidelines and Policies & Procedures.<br> ₋ Manage the store’s inventory, inventory space maintenance, facilities management, showroom renovation needs, merchandise, staff supervision, customer service & sales, store layout and floor sales in an organized manner to enhance safety and efficiency.<br> ₋ Coordinate activities of stock distribution facilitate transportation and receiving of stock in accordance with Tawfeer’s established procedures.<br> ₋ Provide on the job training to junior staff in customer service & technical product knowledge to ensure the delivery of accurate information to clients.<br> ₋ Manage the resolution of customer complaints in a professional and timely manner.<br> ₋ Ensure that the showroom is visually merchandised with a proper workflow in order to increase Sales and enhance the Operational efficiency and that all merchandising is within Brand Guidelines.<br> ₋ Perform other duties related to the job as assigned by the Direct Manager.<br> - Assist in development of the manpower plan for the store to ensure a highly professional and knowledgeable workforce at Tawfeer ₋ Oversee special and appropriate Training Programs for the store employees to ensure smooth workflow ₋ Prepare and submit periodic reports to direct management pertaining to store activities and any issues that may occur.<br> ₋ Bachelor Degree in Business Administration or related field.<br> ₋ Minimum of 5-7 years of experience in the same or related field</span> </div>
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<p><span><i><strong>ROLE PURPOSE: </strong></i></span></p><br><p><span>Under the direct supervision of the Case Management Officer and guidance of the Case Management Specialist, and acting within the child protection SOP’s, the Case Worker will be responsible for implementing activities related to individual case management through home-based approach activities. The Case Worker will be also responsible to support vulnerable children that fall under the case management and alternative care scope of work from all nationalities and legal statuses (national, resident, refugee, asylum seekers, undocumented, returnees..) within the Bekaa and Baalbek regions. Working with the child, in addition to which applies from the following: biological family, extended family, neighbours and friends of the family, the host community and host family, institutions or other service providers/ NGO’s, all fall within the scope of work of the Case Worker. </span></p><br><p><span>During a major humanitarian emergency, the role holder will be expected to work outside the normal role profile and be able to vary working hours accordingly.</span></p><br><p><span><i><strong>CHILD SAFEGUARDING: (select only one)</strong></i></span></p><br><p><span>Level 3: the post holder will have contact with children and/or young people on regular basis. </span></p><br><p><span><i><strong>SCOPE OF ROLE:</strong></i></span></p><br><p><span><strong>Reports to: </strong>Case Management Officer</span></p><br><p><span><strong>Staff reporting to this post: </strong>(N/A)</span></p><br><p><span><strong>Role Dimensions</strong>: Flexibility, detail oriented, follow up on medium to high-risk cases, individual and group sessions, concise frequent feedback and reporting, creativity, outreaching, agility, level of self-autonomy, communication with different community stakeholders. </span></p><br><p><span><i><strong>KEY AREAS OF ACCOUNTABILITY:</strong></i></span></p><br><p><span><strong><u>A) - </u></strong></span><span><strong><u>Program implementation/management:</u></strong></span></p><br><p><span>1- Case management of vulnerable children in need of case management including alternative care support/solutions:</span></p><br><p><span>- Responsible for the identification of cases, outreach along with the dissemination of the appropriate referral pathway</span></p><br><p><span>-Assess the child’s current social/ biological/ psychological situation with the improvements achieved, possible risks, supporting social environment, and advantageous innate characteristics</span></p><br><p><span>- Refer to relevant services, in addition to outreaching, updating, and disseminating service providers with team</span></p><br><p><span>-Follow-up on children at risk of separation or separated and unaccompanied children at-risk children and families </span></p><br><p><span>- Develop multiple and flexible case plans: one with child, one with current care giver, one with biological family when applicable</span></p><br><p><span>- Maintain confidential documentation including physical filings, soft documents and reports, and CPIMS- (Child protection information management system)</span></p><br><p><span>- Ensure timely feedback and reporting to line manager (including challenges, success stories, case load, implemented outreach activities and other) on weekly and monthly bases</span></p><br><p><span>- Provision of cash according to Cash National Standards operating procedures as well ensure the proper follow up on the usage of the cash. </span></p><br><p><span>2- Provide specialized </span><span>psychosocial support activities when needed.</span></p><br><p><span><i><strong><u>B) - Team management and capacity building:</u></strong></i></span></p><br><ul> <li><span>Work as a team member and ensure proper communication internally with the officer and the specialist through case meetings, case conferences and developing care plans for complex cases when needed.</span></li> <li><span>Coordinate internally with other sectors to ensure a holistic approach during the implementation process. </span></li></ul><p><span><i><strong><u>C) - External relationships/Representation</u>: </strong></i></span></p><br><p><span>Close coordination with other agencies and partner (agencies like UNICEF, MoSA, UPEL) as needed to ensure appropriate implementation of activities in line with national policies, procedures and standards.</span></p><br><p><span><i><strong><u>D) - General:</u></strong></i></span></p><br><p><span>-Ensure a strict adherence to the principles of child protection and child safeguarding at all times, including respect for confidentiality and always acting in the best interests of the child</span></p><br><p><span>-Comply with Save the Children policies and practices with respect to child protection, code of conduct, health and safety, equal opportunities and other relevant policies and procedures.</span></p><br><p><span><strong>QUALIFICATIONS </strong></span></p><br><ul> <li><span>Bachelor’s degree in social work, Psychology, social sciences or any related field </span></li> <li><span>Fluency in written and spoken Arabic and English</span></li></ul><p><span><strong>EXPERIENCE AND SKILLS</strong></span></p><br><ul> <li><span>3 years of experience in child protection case management </span></li> <li><span>Participated in alternative care and other child protection related training </span></li> <li><span>Experience working in emergency context</span></li> <li><span>Training courses on communication, reporting, social policies are a plus.</span></li> <li><span>Concise reporting skills, especially comprehensive report submitted to UPEL</span></li> <li><span>Worked with separated and unaccompanied children.</span></li> <li><span>Experience in working with children at risk and families, experience in case management in the emergency response </span></li> <li><span>Experience in working with CPIMS systems for data management </span></li> <li><span>Understanding of social welfare systems and child protection mechanisms in Lebanon </span></li> <li><span>Ability to write and submit weekly and monthly reports, develop schedules and collect data </span></li> <li><span>Commitment to and understanding of Save the Children’s aims, values and principles including rights-based approaches</span></li> <li><span>Good communication skills with different stakeholders. </span></li> <li><span>Ability to work under pressure.</span></li> <li><span>Experience in implementing CP activities.</span></li> <li><span>Experience in coordination with external stakeholders and service providers. </span></li> <li><span>Dynamic, innovative, and able to take effective and timely decisions. </span></li> <li><span>Commitment to, and understanding of Save the Children’s aims, values and principles including rights-based approaches </span></li> <li><span>Self-initiator, with good team spirit, and creative in setting out realistic case plans</span></li></ul><p><span><strong>BEHAVIOURS (Values in Practice</strong>)</span></p><br><p><span><strong>Accountability:</strong></span></p><br><ul> <li><span>Holds self-accountable for making decisions, managing resources efficiently, achieving and role modelling Save the Children values</span></li> <li><span>Holds the team and partners accountable to deliver on their responsibilities - giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved.</span></li></ul><p><span><strong>Ambition:</strong></span></p><br><ul> <li><span>Sets ambitious and challenging goals for themselves and their team, takes responsibility for their own personal development and encourages their team to do the same</span></li> <li><span>Widely shares their personal vision for Save the Children, engages and motivates others</span></li> <li><span>Future orientated, thinks strategically and on a global scale.</span></li></ul><p><span><strong>Collaboration:</strong></span></p><br><ul> <li><span>Builds and maintains effective relationships, with their team, colleagues, Members and external partners and supporters</span></li> <li><span>Values diversity, sees it as a source of competitive strength</span></li> <li><span>Approachable, good listener, easy to talk to.</span></li></ul><p><span><strong>Creativity:</strong></span></p><br><ul> <li><span>Develops and encourages new and innovative solutions</span></li> <li><span>Willing to take disciplined risks.</span></li></ul><p><span><strong>Integrity:</strong></span></p><br><ul> <li><span>Honest, encourages openness and transparency; demonstrates highest levels of integrity.</span></li></ul><p><span><strong>Fraud Prevention:</strong></span></p><br><ul> <li><span>The role holder is expected to uphold high standards of integrity and transparency, and will have access to financial, operational, or programmatic resources that require strict compliance with SCI’s Anti-Fraud and Corruption Policy. This includes responsibility for preventing, identifying, and reporting any suspected fraud, corruption, or misuse of resources in the course of their work.</span></li></ul><p><span><strong>Additional job responsibilities</strong></span></p><br><p><span>The duties and responsibilities as set out above are not exhaustive and the role holder may be required to carry out additional duties within reasonableness of their level of skills and experience.</span></p><br><p><span><strong>Equal Opportunities </strong></span></p><br><p><span>The role holder is required to carry out the duties in accordance with the SCI Equal Opportunities and Diversity policies and procedures.</span></p><br><p><span><strong>Child Safeguarding:</strong></span></p><br><p><span>We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse</span><span>.</span></p><br><p><span><strong>Safeguarding our Staff:</strong></span></p><br><p><span>The post holder is required to carry out the duties in accordance with the SCI anti-harassment policy</span></p><br><p><span><strong>Health and Safety</strong></span></p><br><p><span>The role holder is required to carry out the duties in accordance with SCI Health and Safety policies and procedures.</span></p><br><br> </div>
<p>POSITION INFORMATION • VA No.: UNDP/LBN/VA26/122 • Position Title: Institutional Reform Officer • Duty Station: Beirut • Duration: 4 months (without exceeding 14 working days per month) • Vacancy Date of Issue: 23 July 2026 • Vacancy Closure Date: 30 July 2026 • National or International consultancy: National consultancy To review the full Terms of Reference (TOR), please follow link: https://drive.google.com/file/d/1DAhQggYnP_lR9DO0pmDpGDmkIuaMqDPK/view BACKGROUND For over six years, Lebanon has been facing a prolonged economic, financial, and social crisis. The country has experienced multiple shocks, including an economic and financial collapse, the COVID-19 pandemic, the Beirut Port explosion, and, most recently, an armed conflict lasting more than a year that caused extensive damage and losses. These developments led to a severe economic contraction, depreciation of the Lebanese pound, soaring inflation, fiscal imbalances, and a sharp decline in the real value of income, particularly affecting public-sector employees. As a result, state institutions have struggled to fulfil their mandates due to a lack of financial resources and a significant loss of skilled public-sector professionals. Against this backdrop, the country s capacity for evidence-based policymaking, regulation, and the delivery of national priorities has been severely constrained. The State continues to face major resource and capacity constraints in responding to the crisis, supporting post-conflict recovery, and addressing structural challenges. At the same time, there is limited visibility regarding development aid directed to Lebanon. Since the economic collapse in 2019, most donors have made funding conditional upon the implementation of broad reforms and progress towards an agreement with the International Monetary Fund. Consequently, only a small proportion of aid has been channelled through government systems. Most grants and loans remain off-budget, creating a disconnect between aid inflows and national public financial management systems. To address the implications of these crises, UNDP has been supporting the Government of Lebanon in restoring its core functions, resuming its role in service delivery, and implementing priority reforms. This support links traditional public administration, civil service, and policy reforms with a digital transformation process, with the ultimate objective of reactivating the social contract. In response, the Office of the Minister of State for Administrative Reform (OMSAR) launched Reinventing Government 2030 , one of Lebanon s most ambitious initiatives to modernize the State and rebuild citizens trust in public institutions. The reform vision is structured around the following three phases: Phase 1: Stakeholder Aspirations Listen, Analyse and Prepare OMSAR engaged thousands of stakeholders, including citizens, young people, members of the diaspora, civil servants, municipalities, civil society organizations, unions, media representatives, and political and religious leaders. Engagement took place through surveys, workshops, town hall meetings, and interviews. This participatory phase produced a unified vision and validated national reform aspirations. Phase 2: Blueprint Design for Government Restructuring This phase aims to reorganize ministries and public agencies by: • Redefining institutional mandates; • Eliminating fragmentation and duplicated functions; • Designing a Target Operating Model tailored to Lebanon; • Benchmarking against international governance models; and • Ensuring alignment with stakeholder aspirations and the future needs of the State. Phase 3: Full Implementation 2030 This phase will involve implementing the restructuring plan, introducing digital and process reforms, reskilling human capital, and establishing performance-based management across government institutions. Following the completion of Phase 1, OMSAR launched Phase 2 of the reform programme. Central to this phase is a baseline assessment of the current state of affairs within the Government of Lebanon. The reform design is set out in the Conceptual Framework, which provides the basic outline for the baseline assessment. It envisages a functional analysis of the Government of Lebanon across horizontal and vertical axes. The horizontal axis establishes four universal government functions: • National direction and policy setting; • Licensing and regulation; • Service delivery; and • Delivery oversight and surveillance. The vertical axis provides a thematic and sectoral classification of the governance model. In particular, it identifies seven clusters, 28 sectors, and approximately 120 subsectors in which the Government of Lebanon has competencies under existing legislation. This classification represents a consolidated list of sectors derived from six international classification systems, including those of the United Nations Classification of the Functions of Government, the Organisation for Economic Co-operation and Development, the World Bank, and S&P Global, as well as governance benchmarks from Rwanda and Singapore. Following several rounds of consultations with OMSAR, UNDP Lebanon developed and validated a methodology for conducting the baseline assessment in line with the priorities established in the Conceptual Framework. The methodology is based on a rigorous research design to ensure that data is collected from multiple sources. It includes four research methods, with each method designed to build upon the previous one and move the assessment from theoretical institutional mandates towards operational realities: • Desk research; • Surveys; • Key informant interviews; and • Focus groups and validation workshops. In this context, UNDP Lebanon is supporting OMSAR in designing the reform blueprint and seeks to recruit an Institutional Reform Officer. The Institutional Reform Officer will support OMSAR s ongoing administrative reform initiatives by contributing to workstream planning, institutional and governance assessments, benchmarking, reform design, and stakeholder engagement across the initiative. </p><p><strong>Desired Candidate Profile</strong></p><ul><li>Master's degree in Public Administration, Public Policy, Business Administration, Economics, Development Studies, or a related field.</li><li>At least 5 years of relevant professional experience in project management, consulting, quality assurance, or organizational/institutional reform, including exposure to public sector or governance contexts.</li><li>Fluency in Arabic and English (both written and oral).</li></ul>
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<span>About Lucidya Lucidya is an AI-native platform for customer experience (CX) intelligence that helps organizations understand, engage, and retain customers at scale.<br> Unlike traditional platforms that stop at reporting and dashboards, Lucidya combines proprietary AI, deep language understanding, and autonomous workflows to help organizations move from insight to action.<br> Our technology is built in-house and trained on millions of multilingual customer conversations, enabling brands across the MENA region to make better decisions, deliver better experiences, and build stronger customer relationships.<br> As AI reshapes how businesses operate, we're building products that make customer understanding faster, more accurate, and more actionable than ever before.<br> Why This Role Matters Most organizations today are overwhelmed with customer data.<br> Conversations are happening across social media, surveys, reviews, support tickets, messaging channels, and countless other touchpoints.<br> The challenge isn't collecting the data anymore.<br> It's knowing what matters and what to do next.<br> The Monitoring & Research domain sits at the center of that challenge.<br> This is where customers come to understand public perception, identify emerging trends, monitor competitors, measure customer sentiment, and uncover the insights that drive business decisions.<br> It is one of the most strategically important parts of Lucidya's platform and one of the biggest opportunities for innovation as AI transforms how research and customer intelligence are done.<br> As Senior Product Manager, you'll be responsible for shaping how thousands of users discover, trust, and act on insights generated from millions of customer conversations.<br> You'll be joining a team that values ownership over hierarchy, customer outcomes over feature output, and learning over certainty.<br> We move quickly, challenge assumptions, and expect product leaders to bring strong opinions while remaining open to changing their minds when the evidence says otherwise.<br> If you're excited by complex customer problems, AI-powered products, and the opportunity to define the future of customer intelligence in a region where world-class solutions are still emerging, this role will give you significant room to make an impact.<br> What You'll DoOwn the future of Monitoring & Research at Lucidya You'll define the vision, strategy, and roadmap across three key product areas: Social Listening Managed Channels Analytics Voice of Customer (VoC) Your responsibility isn't simply delivering features.<br> It's ensuring customers can confidently answer critical business questions about their customers, markets, competitors, and brand performance.<br> Turn customer signals into decisions You'll spend significant time understanding how customers currently make decisions, where they struggle to find trustworthy insights, and what prevents them from taking action.<br> You'll use those learnings to build products that help customers move beyond reporting and toward clear recommendations, meaningful insights, and measurable business outcomes.<br> Lead discovery before delivery You'll challenge assumptions, validate problems, and ensure we're solving issues that matter before resources are committed.<br> You'll regularly engage customers, prospects, Customer Success teams, and internal stakeholders to uncover opportunities and validate product direction.<br> Success in this role means building the right thing, not simply building things quickly.<br> Raise the quality bar for AI-powered insights As AI becomes increasingly central to our platform, you'll help define what "trustworthy AI" means in practice.<br> You'll work closely with AI, Data, Design, and Engineering teams to improve: Insight accuracy Sentiment quality Explainability Relevance Customer trust You'll constantly ask whether an insight is genuinely useful, not just technically impressive.<br> Make difficult prioritization decisions Not every good idea belongs on the roadmap.<br> You'll evaluate opportunities using customer feedback, product data, market insights, commercial priorities, and strategic impact.<br> You'll make trade-offs transparently and help the organization understand why certain bets are worth making while others are not.<br> Drive product adoption and business impact You'll closely monitor customer behavior, adoption patterns, retention drivers, churn signals, and feedback loops.<br> You'll use those insights to continuously improve the product and ensure the work being delivered creates measurable value for both customers and the business.<br> Be a leader beyond product You'll collaborate across Engineering, Design, AI, Customer Success, Sales, Marketing, and Leadership teams.<br> You'll help create alignment, provide clarity during ambiguity, and contribute to building a culture where teams are empowered to solve problems rather than simply execute requirements.<br> Who You AreYou have strong product fundamentals You have at least 5 years of product management experience, ideally within B2B SaaS environments.<br> You know how to take a problem from discovery through validation, delivery, measurement, and iteration.<br> You understand that product management is ultimately about creating customer and business value, not managing backlogs.<br> You simplify complexity You're comfortable working with large datasets, analytics platforms, AI-powered products, or technically complex systems.<br> More importantly, you know how to transform complexity into experiences that feel intuitive and useful to customers.<br> You stay close to customers You don't rely solely on internal opinions to make decisions.<br> You regularly speak with customers, investigate workflows, validate assumptions, and seek evidence before committing to a direction.<br> You're naturally curious about how people work and where products create friction in their lives.<br> You are comfortable making decisions with incomplete information You won't always have perfect data.<br> You can balance analysis with action, make informed decisions under uncertainty, and adapt when new information becomes available.<br> You communicate with clarity You can explain technical concepts to non-technical audiences and customer problems to technical teams.<br> You build alignment through clear thinking, structured communication, and transparency.<br> You care about outcomes You measure success by customer adoption, customer value, and business impact rather than the number of features released.<br> You're willing to challenge existing thinking when you believe there's a better way to solve a problem.<br> Bonus Points If You Have Experience with social listening, media monitoring, Voice of Customer, customer intelligence, or research platforms Experience building AI-powered, analytics-heavy, or data-intensive products Familiarity with sentiment analysis, NLP, LLMs, recommendation systems, or automated research workflows Experience working with Arabic-language products, dialects, or regional customer behaviors Knowledge of MENA markets, particularly Saudi Arabia and the GCC Experience with platforms such as Brandwatch, Sprinklr, Meltwater, Talkwalker, Qualtrics, Medallia, or Brand24 What Success Looks Like Within your first 12 months: Customers trust Lucidya's insights enough to use them in critical business decisions Product adoption and engagement across Monitoring & Research increase meaningfully AI-powered insight experiences become more accurate, actionable, and differentiated Clear product strategy and prioritization frameworks are established across the domain Customer feedback consistently influences roadmap decisions Cross-functional teams have strong alignment around goals, priorities, and outcomes Lucidya is an equal opportunity employer.<br> We believe great teams are built through diverse experiences, perspectives, and backgrounds.<br> If you're excited about the opportunity but don't meet every requirement, we encourage you to apply anyway.<br></span> </div>
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<br>Company Description<br><br><p>Le Vendôme Beirut is embarking on an exceptional new chapter. As we prepare for the reopening of one of Beirut's most iconic luxury hotels, we are seeking visionary leaders to shape its future.</p><br><p>Defined by timeless elegance, impeccable service, and a legacy of refined hospitality, Le Vendôme Beirut is committed to delivering exceptional guest experiences while honoring its distinguished heritage.</p><br><p>This is a rare opportunity to join the executive leadership team responsible for redefining luxury, inspiring excellence, and setting a new benchmark for hospitality in the region.</p><br><p><strong>What is in it for you:</strong></p><br><ul><li>Employee benefit card offering discounted rates in Accor worldwide for you and your family</li><li>Learning programs through our Academies designed to sharpen your skills</li><li>Ability to make a difference through our Corporate Social Responsibility activities</li><li>Career development opportunities with national and international promotion opportunities.</li></ul><p><strong>Why work for Accor?</strong></p><br><ul><li>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/</li></ul><p>Do what you love, care for the world, dare to challenge the status quo! <strong>#BELIMITLESS</strong></p><br><br>Job Description<br><br><ul><li>Lead and manage all hotel finance and accounting operations.</li><li>Prepare and oversee budgets, forecasts, and financial reports.</li><li>Ensure compliance with Accor policies, accounting standards, and statutory requirements.</li><li>Monitor cash flow, internal controls, and financial risks.</li><li>Provide strategic financial analysis and recommendations to support business decisions.</li><li>Manage month-end and year-end closing processes.</li><li>Oversee Accounts Payable, Accounts Receivable, Income Audit, Cost Control, Payroll, General Ledger, and Treasury functions.</li><li>Partner with department heads to maximize profitability and operational efficiency.</li><li>Lead, develop, and mentor the Finance team.</li></ul><br>Qualifications<br><br><ul><li>Bachelor's degree in Accounting, Finance, or a related field.</li><li>Professional qualification (CPA, ACCA, CMA, CA, or equivalent) is preferred.</li><li>Minimum 8–10 years of progressive finance experience in the hospitality industry, including at least 2 years in a senior finance leadership role.</li><li>Previous experience with Accor or an international hotel brand is an advantage.</li><li>Strong knowledge of hotel financial operations, budgeting, forecasting, internal controls, and financial reporting.</li><li>Excellent leadership, analytical, communication, and problem-solving skills.</li><li>Proficiency in hotel financial systems and Microsoft Excel.</li></ul><br>Additional Information<br><br><p><strong>Our commitment to Diversity & Inclusion:</strong></p><br><p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.<br> </p><br> </div>
<p><b>Position Summary</b> At our company, we are driven by a singular purpose: using the power of leading-edge science to save and improve lives around the world. As a premier research-intensive biopharmaceutical organization, we are committed to delivering innovative healthcare solutions that advance the prevention and treatment of disease and improve patient outcomes. The Senior Sales Customer Representative Hospital & Acute Care in Lebanon is responsible for driving sustainable business growth, advancing patient access, and delivering exceptional customer value across assigned healthcare institutions and stakeholders. Acting as a trusted partner to healthcare professionals and decision-makers, the role leverages deep customer insights, strategic account management, and scientific engagement to maximize the impact of our Company's portfolio while maintaining the highest standards of ethics, compliance, and patient focus.</p><p>Key Responsibilities</p><ul><li>Strategic Business & Account Management<ul><li>Develop and execute territory and account plans to achieve sales, market share, and business objectives.</li><li>Build and strengthen strategic relationships with healthcare professionals, hospital stakeholders, and key decision-makers.</li><li>Identify customer needs and translate insights into tailored value-based solutions.</li><li>Drive account development and execution excellence across assigned institutions.</li></ul></li><li>Commercial Excellence<ul><li>Consistently achieve or exceed sales and performance targets.</li><li>Generate and manage a robust pipeline of business opportunities to ensure sustainable growth.</li><li>Effectively position and communicate the value of our Company's Hospital & Acute Care portfolio.</li><li>Leverage market intelligence, competitive insights, and healthcare trends to optimize business strategies.</li></ul></li><li>Customer Engagement & Collaboration<ul><li>Deliver a superior customer experience through impactful, solution-oriented engagements.</li><li>Collaborate cross-functionally with Medical, Market Access, Marketing, Regulatory, and other teams to maximize customer value and patient outcomes.</li><li>Serve as a credible partner by providing timely product, clinical, and market information.</li></ul></li><li>Leadership & Execution<ul><li>Demonstrate leadership through influence, collaboration, and knowledge sharing.</li><li>Apply advanced selling skills, sound judgment, and strong business acumen to maximize territory performance.</li><li>Ensure excellence in planning, forecasting, resource management, and CRM execution.</li><li>Operate with the highest levels of integrity, accountability, and compliance.</li></ul></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in pharmacy, Medicine, Life Sciences, or a related field.</li><li>Minimum 5 years of successful pharmaceutical sales experience, preferably within Hospital, Specialty Care, Virology, or other complex healthcare environments.</li><li>Proven track record of delivering consistent sales growth and exceeding business objectives.</li><li>Strong experience managing complex healthcare accounts and multiple stakeholders.</li><li>Core Competencies<ul><li>Strategic thinking and strong commercial acumen.</li><li>Advanced customer engagement, negotiation, and influencing skills.</li><li>Deep understanding of healthcare systems, hospital dynamics, and market environments.</li><li>Ability to identify opportunities, solve complex business challenges, and drive execution.</li><li>Strong leadership presence with the ability to influence without authority.</li><li>High emotional intelligence, resilience, ownership, and accountability.</li><li>Demonstrated commitment to innovation, continuous improvement, diversity, and inclusion.</li></ul></li><li>Required Skills: Account Planning, Adaptability, Biopharmaceutical Industry, Commercial Excellence, Communication, Interpersonal Relationships, Leadership, Marketing, Pharmaceutical Sales, Sales Pipeline Management, Sales Presentations</li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>As an entry-level Service Desk Associate, you will serve as the first point of contact for clients seeking IT support, handling incoming requests and support tickets while providing first-line assistance. You will troubleshoot day-to-day technical issues, support remote laptop setups, and escalate more complex cases to the relevant technical teams.</p><p>You will also assist with onboarding users, maintain accurate documentation of incidents and requests, and coordinate closely with internal teams to ensure smooth resolution and positive user experience. This role offers hands-on exposure to Microsoft cloud technologies and a strong foundation for growth in IT and cloud space.</p><p><strong>Your Role:</strong></p><p><strong>Technical Support:</strong></p><ul><li>Act as the first point of contact for users seeking IT support via calls, emails, and chat.</li><li>Troubleshoot and resolve day-to-day IT issues related to Microsoft 365, Windows OS, user accounts, and common software/hardware problems.</li><li>Log, track, and manage incidents and service requests in the ticketing system with clear and accurate documentation.</li><li>Escalate more complex issues to the appropriate technical teams or even Microsoft support team when needed.</li><li>Support user onboarding and offboarding activities, including account setup, access configuration, and device readiness.</li><li>Create, update, and maintain accurate documentation of incidents, requests, and resolutions in company s ticketing system.</li><li>Follow up with users to ensure issues are fully resolved and satisfaction is achieved before closing tickets.</li><li>Coordinate with internal technical teams to ensure efficient handling and resolution of requests.</li><li>Contribute to improving service desk workflows, knowledge base articles, and documentation.</li></ul><p><strong>Customer Communication:</strong></p><ul><li>Communicate clearly and professionally with users to understand their needs and keep them informed throughout the resolution process.</li><li>Ensure timely responses, regular updates, and a smooth support experience for all users.</li></ul><p><strong>Professional Development/ Training:</strong></p><ul><li>Stay up to date with Microsoft cloud technologies and service desk best practices.</li><li>Work towards Microsoft certifications and continuously build technical and customer service skills.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Your Profile:</strong></p><ul><li>Bachelor s degree in Information Technology, Computer Science, Engineering, or a related field.</li><li>0 2 years of experience in IT support or a similar role (internships count).</li><li>Basic knowledge of Windows operating systems and common end-user applications.</li><li>General understanding of Microsoft 365 and cloud computing concepts.</li><li>Familiarity with Microsoft cloud solutions is a plus.</li><li>Strong communication skills with a customer-first mindset.</li><li>Ability to explain technical concepts in a clear and simple way to non-technical users.</li><li>Good problem-solving skills with attention to detail.</li><li>Ability to prioritize tasks and handle multiple requests in a fast-paced environment.</li><li>Team player with the ability to work independently when needed.</li><li>Eagerness to learn and grow in cloud and Microsoft technologies.</li><li>Fluency in English and Arabic (French is a big plus).</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>About the Role: </strong>- The Logistics Coordinator will be responsible for overseeing the inbound and outbound transportation networks of Aviat Networks International Shipments, encompassing activities from both the Amsterdam and Singapore Distribution Centers. Additionally, the role involves coordinating drop shipments directly from suppliers to our esteemed customer base across Europe, Middle East, and Africa. Collaborating closely with multiple departments, the incumbent will strive to ensure a seamless and efficient shipment process, thereby enhancing customer satisfaction and operational excellence.</p>
<p><strong>Responsibilities:</strong></p>
<ul>
<li>Assist with the shipping coordination from the vendor</li>
<li>Daily oversight of unshipped and pending orders in collaboration with the OF team</li>
<li>Understand the various ship methods as it relates to ecommerce</li>
<li>Extract tracking information and other key data points from carrier websites or other online tools</li>
<li>Establish methodology for data mining and distill for analysis</li>
<li>Coordinate and oversee the transportation of goods via Road, Ocean, and Air modes. Collaborate with carriers, freight forwarders, and third-party logistics providers to ensure timely and cost-effective delivery of products to designated destinations</li>
<li>Analyze transportation routes and identify opportunities to optimize logistics operations, reducing lead times and transportation costs while maximizing efficiency.</li>
<li>Identify potential transportation risks and develop strategies to mitigate them. Proactively address any issues related to transportation delays, damages, or disruptions</li>
<li>Maintain open communication channels with internal teams, suppliers, and customers to keep them informed about shipment status, tracking details, and any transportation-related updates</li>
<li>Coordinate and oversee pre-shipment inspections to ensure products meet quality standards, regulatory requirements, and customer specifications before they are shipped.</li>
<li>Handle all aspects of Letter of Credit, including documentation, compliance, and negotiation, to ensure smooth financial transactions with international partners.</li>
<li>Leverage expertise in logistics to adapt and integrate newly acquired operations into existing supply chain framework seamlessly</li>
<li>Partner closely with colleagues in Sales, Order Management, Order Fulfillment, Operations, PLM, and Supply Chain</li>
</ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Are you looking for an exciting opportunity working for a Global Technology Leader?</strong></p>
<p>At Aviat Networks, we take great pride in hiring a workforce that is committed to supporting and strengthening our values and attributes. If you are a results-oriented, customer centric and innovative thinker who also takes pride in personal and professional integrity, Aviat Networks is the ideal next step in your career. We are looking for people who love to solve problems, enjoy change, and know how to have fun so come and join a dynamic team that strives to bring communications to the world.</p>
<p>Aviat Networks is the world s largest independent supplier of wireless transmission systems. We are recognized worldwide for cutting-edge 5G, backhaul, networking solutions and services. Customers in more than 135 countries depend on Aviat Networks to build, expand, and upgrade their voice, data, and video solutions.</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><strong>Job Title: </strong> Technical Advisor II, MEAL – Regional Focal Point (EMEA)</span><span><strong>Reports to:</strong> STA, Regional Focal Point Lead</span><br><span><strong>Department:</strong> PIQA</span><span><strong>Salary Grade: </strong>10</span><br><p><i><strong>Note: This is a Global remote role for the EMEA Region. Candidates should be willing to work during Europe and Middle East business hours. Candidates who are based in countries where CRS has a legal presence are preferred.</strong></i> </p><br><p><span><strong>Job Summary</strong> </span></p><br><p><span>The Technical Advisor II (TA II) provide technical assistance, guidance and support in monitoring, evaluation, accountability and learning (MEAL) at regional and global levels. The TA II will serve as a MEAL focal point for Europe, Middle East and Asia (EMEA) with a particular focus on the Europe and Middle East countries, responding to MEAL technical assistance needs from those countries and liaising with other MEAL colleagues to support EMEA country needs. The TA II will also provide technical assistance to countries in other regions as needed, coordinating with other MEAL regional focal points. The TA II’s MEAL advising align with CRS program quality principles and standards and MEAL Policies and Procedures, donor guidelines, and industry best practices to advance the delivery of high-quality programming to the poor and vulnerable. The TA II’s expertise, advice and influence will contribute to the effectiveness and adaptability of CRS’ MEAL activities in EMEA and globally. </span></p><br><p><span><strong>Roles and Key Responsibilities</strong></span></p><br><ul><li>Serve as a MEAL focal point for countries in EMEA seeking technical assistance in MEAL, with particular focus on countries in Europe and the Middle East. Provide technical assistance, remotely and in-country, and as needed liaise with other MEAL TAs to provide technical support to EMEA countries. Maintain ongoing contact with the DRD/PQ, EMEA country teams, and EMEA sectoral focal points to help ensure high quality project MEAL and coverage of MEAL TA needs.</li><li><span>Contribute to HQ and country efforts to position CRS for strategic growth opportunities and p</span>rovide technical MEAL guidance and inputs to proposal development and project design, including appropriate monitoring systems and indicators and integrating donor MEAL requirements into projects<span>. Support countries to appropriately staff MEAL in project teams.</span></li><li>Guide EMEA projects in complying with donor MEAL requirements and CRS MEAL Policies and Procedures, reviewing MEAL tools and budgets and supporting MEAL system design, learning agendas, and evaluations.</li><li>Provide MEAL technical assistance to countries in other regions as needed, in coordination with other MEAL regional focal points.</li><li>Contribute to the <span>design and implementation of </span>agency-wide <span>strategies, standards, tools, and best practices in MEAL that effectively engage partners, donors, and governments. </span></li><li><span>Provide technical solutions in MEAL in support of high quality program design and implementation, including support to countries in other regions as needed in coordination with other focal points.</span></li><li><span>Contribute to capacity strengthening initiatives in MEAL for staff and partners through helping develop learning and training strategies and agendas/curriculums, conducting trainings and workshops, and mentoring and coaching country staff. </span></li><li>Contribute to the customization and design of digital forms for data collection and the design of approaches for data visualization that facilitate use of data and quality reporting.</li><li>Contribute to influence and scaling strategies, including systems analysis, evidence generation and MEAL approaches that contribute to influence, and measurement of influence and scaling progress. </li><li><span>Contribute to knowledge management and learning by facilitating the capture, documentation, and sharing of key successes, promising practices, lessons learned, and evidence-based implementation research. </span></li><li>Establish and maintain relationships with donors, peer organizations, research and other institutions. Participate in MEAL-related forums to collect and share best practices and promote CRS’ work. </li></ul><p><span><strong>Knowledge, Skills and Abilities </strong> </span></p><br><ul><li><span>Strong understanding and application of technical principles and concepts in MEAL. Knowledge of education and other sectors. </span></li><li><span>Track record of contributing to successful business development activities capturing public and/or private donor funding.</span></li><li>Excellent relationship management skills with ability to influence and get buy-in from people not under direct supervision and to work with individuals in diverse geographical and cultural settings.</li><li>Accompaniment orientation and skills, with ability to recognize the capacities and solutions of partners, colleagues and system actors. </li><li>Strong strategic, analytical, problem-solving and systems thinking skills with capacity to see the big picture and ability to make sound judgment.</li><li>Proficient in MS Office packages (Excel, Word, PowerPoint); digital data collection tools such as CommCare, KoBo or RedRose; Web Conferencing Applications; and strong understanding of information and budget management systems and <span>knowledge-sharing networks</span>.</li><li>Strong written and oral communication skills.</li><li>Strong presentation, facilitation, training, mentoring, and coaching skills.</li><li>Ability to work effectively in challenging contexts.</li><li>Proactive, resourceful and results-oriented.</li></ul><p><strong>Required Languages</strong>: Written and verbal fluency in English required. Knowledge of Arabic preferred.</p><br><p><strong>Travel</strong>: Must be willing and able to travel up to 35% to Europe and Middle East countries and other locations as needed. </p><br><p><strong>Work hours: </strong>Able to work during Europe and Middle East business hours.</p><br><p><strong>Supervisory Responsibilities: </strong>None</p><br><br><p>Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States. Catholic Relief Services works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality. Catholic Relief Services’ relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance, and peacebuilding. We welcome as a part of our staff people of all faiths and secular traditions who share our values and our commitment to serving those in need. CRS’ processes and policies reflect our commitment to safeguarding children and vulnerable adults from abuse and exploitation.</p><br><p>CRS welcomes candidates from the countries and regions in which we work. In the event the successful candidate is an expatriate, the anticipated duration of the assignment is informed by a term limit, based on the type and level of the job and the needs of the agency.</p><br><p>CRS is committed to safeguarding program participants, community members, staff and volunteers from all forms of exploitation and abuse.The successful candidate is expected to sign and adhere to CRS´ Code of Conduct.</p><br><p>CRS talent acquisition procedures reflect our commitment to safeguarding the rights and dignity of all people - especially children and vulnerable adults - to live free from abuse and harm.</p><br><p><i>Disclaimer: This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position. </i></p><br><p>CRS is an Equal Opportunity Employer.</p><br> <br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Org. Setting and Reporting<br>This position is located in the Office of the United Nations High Commissioner for Human Rights (OHCHR), Regional Hub for the Middle East and North Africa, Beirut (Lebanon). The Administrative Officer reports to the Regional Representative or designate, under the substantive oversight of the Programme Support and Management Services in Geneva.<br> Responsibilities<br>Within delegated authority, the Administrative Officer will be responsible for the following duties: Human Resource Management • Effectively coordinates actions relative to the administration of human resource activities, e.g., recruitment, onboarding,, performance appraisal, staff well-being, training etc., ensuring consistency in the application of UN rules and procedures. Budget and Finance • Takes the lead with respect to the implementation of the work programme, ensuring that financial resources are utilized to implement activities in accordance with the Programme Budget and allotments issued. • Defines requirements and work with systems units with respect to improving budget reporting systems and cost effective utilization of program resources. • Ensures that accounting and financial management controls are consistent with UN policy and practice. • Supervises and/or provides guidance on financial administration and management information issues and practices to colleagues. • Provides guidance and leadership to more junior staff. General Administration • Oversees work related to procurement, billing and receipt of income from various services, operational travel programme, procurement monitoring and evaluation of vendor contracts/payment to vendors and individual contractors for services. • Reviews adequacy of office space requirements. • Oversees the identification of office technology needs and maintenance of equipment, software and systems, connectivity, coordinating enhancements as necessary. • Performs other related work as required.<br> Competencies<br>Professionalism: Knowledge of administrative, budgetary, financial and human resources policies and procedures. Ability to apply various United Nations administrative rules and regulations in work situations. Conceptual analytical and evaluative skills to conduct independent research and analysis. Ability to identify issues, formulate opinions, make conclusions and recommendations. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work. Planning& Organizing: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently. Accountability: Takes ownership of all responsibilities and honours commitments; delivers outputs for which one has responsibility within prescribed time, cost and quality standards; operates in compliance with organizational regulations and rules; supports subordinates, provides oversight and takes responsibility for delegated assignments; takes personal responsibility for his/her own shortcomings and those of the work unit, where applicable. Client Orientation: Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients’ needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client.<br> Education<br>Advanced university degree (Master’s degree or equivalent) in business or public administration, finance, accounting, law or related area. A first-level university degree in combination with two additional years of qualifying work experience may be accepted in lieu of the advanced university degree.<br> Job - Specific Qualification<br>Not available.<br> Work Experience<br>A minimum of five (5) years of progressively responsible experience in administration, finance, accounting, human resources management or related field is required. Experience in providing administrative and HR advisory support to managers and staff is required. Experience in managing budgets is required. Experience in the implementation of administrative and/or financial policies of the United Nations Secretariat or other similar international organizations is desirable. Experience in the use of Umoja, or a comparable enterprise resource planning (ERP)/web-based management system, is desirable. Two years or more of experience in data analytics or a related field is desirable.<br> Languages<br>English and French are the working languages of the United Nations Secretariat. For this job opening, English <b>and</b> Arabic are required. French is desirable. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult https://languages.un.org for details).<br> .headtable { font-family: arial, sans-serif; border-collapse: collapse; width: 100%; border: 1px solid gray; border-radius: 10px; overflow: hidden; } .headTitle { font-family: Arial, Helvetica, sans-serif; font-size: 16px; font-weight: bold; /*color: rgb(65, 98, 145);*/ color:black; } .headtable tr td, .headtable tr th { text-align: center; vertical-align: middle; padding: 6px; } .headtable th{ background-color: #F4F4F4; color: #002d62; font-weight: bold; text-align: center; vertical-align: middle; padding: 12px; border-right: 1px solid #ccc; } .headtable td { text-align: center; vertical-align: middle; background-color: white; border-top: 1px solid #ccc; border-right: 1px solid #ccc; } .headtable th:last-child, .headtable td:last-child { border-right: none; } .headtable tr:last-child td { border-bottom: none; } .rounded-table-wrapper { border-radius: 12px; border: 1px solid #ccc; overflow: hidden; } Required LanguagesLanguageReadingWritingListeningSpeaking<br><b>English</b>UN Level IIIUN Level IIIUN Level IIIUN Level III<br><b>Arabic</b>UN Level IIIUN Level IIIUN Level IIIUN Level III<br>Desirable LanguagesLanguageReadingWritingListeningSpeaking<br><b>French</b>UN Level IUN Level IUN Level IUN Level I<br> <br> Assessment<br>Evaluation of qualified candidates may include an assessment exercise which will be followed by competency-based interview.<br> Special Notice<br>Candidates for the National Professional Officer category shall be of the nationality of the country where this position is located. Locally recruited General Service staff members applying for this post must meet the minimum requirements, including academic qualifications and years of relevant experience. Relevant experience in the General Service category at G-6 and G-7 levels may count towards experience requirements. At the United Nations, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. The United Nations is committed to creating a diverse and inclusive environment of mutual respect. The United Nations recruits and employs staff regardless of gender identity, sexual orientation, race, religious, cultural and ethnic backgrounds or disabilities. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application. The United Nations Secretariat is committed to achieving 50/50 gender balance in its staff. Female candidates are strongly encouraged to apply for this position.<br> United Nations Considerations<br>According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment. Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process. By accepting a letter of appointment, staff members are subject to the authority of the Secretary-General, who may assign them to any of the activities or offices of the United Nations in accordance with staff regulation 1.2 (c). Further, staff members in the Professional and higher category up to and including the D-2 level and the Field Service category are normally required to move periodically to discharge functions in different duty stations under conditions established in ST/AI/2023/3 on Mobility, as may be amended or revised. This condition of service applies to all position specific job openings and does not apply to temporary positions. Applicants are urged to carefully follow all instructions available in the online recruitment platform, inspira, and to refer to the Applicant Guide by clicking on “Manuals” in the “Help” tile of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. All external candidates recruited in accordance with section 2.2 (a) of ST/AI/2025/3 for a fixed term appointment without limitation and all external candidates recruited in accordance with section 2.2. (c) of ST/AI/2025/3 for a fixed term appointment limited to the entity are subject to an initial probationary period of one year under a fixed-term appointment. Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br> </div>
<p><h4>Description</h4>
<p>Aspire Software is looking for a Technical Support Specialist to join our team in Lebanon.</p>
<p>Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p>
<h4>Role overview</h4>
<p>We are seeking a hands-on Technical Support Specialist (Level 1 / Level 2) to provide end-to-end technical support for a member management, dues collection, and dispatch platform used by trade unions across the United States. The application is built on a Microsoft Access front end installed on client systems, backed by a SQL Server database. This is a blended support and maintenance role: the work is primarily support-focused — diagnosing and resolving client-reported issues — but the successful candidate will be comfortable reading, modifying, and testing code (SQL, VBA, and legacy application logic) to resolve defects directly rather than simply triaging and escalating. The role replaces developer capacity on the team, so the emphasis is on bug fixes, issue resolution, and ongoing maintenance rather than net-new feature development.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Own client-reported issues end to end — from intake and triage through diagnosis, resolution, testing, and closure.</li>
<li>Provide both Level 1 (frontline troubleshooting) and Level 2 (deeper technical diagnosis and remediation) support.</li>
<li>Remotely access client systems (via remote desktop tools such as TeamViewer, AnyDesk, or Zoom) to investigate and resolve issues.</li>
<li>Diagnose and fix defects in the application, including reading and modifying VBA scripts, Access forms/queries/modules, and SQL Server objects (queries, stored procedures, views).</li>
<li>Write, modify, and test SQL to investigate data issues, correct records, and validate fixes against the SQL Server back end.</li>
<li>Troubleshoot application functionality, connectivity, configuration, and data-integrity problems in a Microsoft Access / SQL Server environment.</li>
<li>Reproduce reported bugs, identify root cause, implement fixes, and verify resolution before returning to the client.</li>
<li>Escalate genuinely complex or architectural issues to senior engineers, with clear documentation of steps taken and findings.</li>
<li>Document resolutions, maintain support logs, and contribute to the internal knowledge base to reduce recurrence.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>2–5 years of experience in IT technical support, application support, or a technical helpdesk role.</li>
<li>Fluency in English — strong written and verbal communication, sufficient for direct interaction with a North American client base.</li>
<li>Good SQL skills — able to read, write, modify, and test SQL queries against SQL Server (SELECT, joins, filtering, and basic data correction).</li>
<li>Ability to debug Microsoft applications and legacy tech stacks, including Microsoft Access and VBA scripting — able to read, understand, and modify existing code to resolve defects.</li>
<li>Strong understanding of Windows environments and desktop application troubleshooting.</li>
<li>Familiarity with remote access tools (e.g., TeamViewer, AnyDesk, Zoom) for supporting client systems.</li>
<li>Availability to work 9:00 AM – 5:00 PM EST, aligned to the North American client base.</li>
<li>Ability to work independently, manage a queue of issues, and follow escalation procedures.</li>
</ul>
<h4>Preferred skills</h4>
<ul>
<li>Experience supporting or maintaining Microsoft Access applications with a SQL Server back end.</li>
<li>Working knowledge of SQL Server administration concepts (stored procedures, views, indexing, backups).</li>
<li>Prior experience in a software support / bug-fix / maintenance capacity as opposed to pure feature development.</li>
<li>Exposure to membership, dues, dispatch, or association management software (or comparable line-of-business systems).</li>
<li>Relevant certifications (e.g., CompTIA A+, Microsoft Certified: Fundamentals, or SQL-related credentials).</li>
</ul>
<h4>Soft skills</h4>
<ul>
<li>Problem-solving mindset with strong attention to detail and a focus on root-cause resolution.</li>
<li>Clear, professional, and patient communication with clients.</li>
<li>Ability to remain calm under pressure and manage multiple concurrent issues.</li>
<li>Self-directed and reliable when working remotely across time zones.</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>Aspire Software is looking for a Technical Support Specialist to join our team in Lebanon.</p>
<p>Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p>
<h4>Role overview</h4>
<p>We are seeking a hands-on Technical Support Specialist (Level 1 / Level 2) to provide end-to-end technical support for a member management, dues collection, and dispatch platform used by trade unions across the United States. The application is built on a Microsoft Access front end installed on client systems, backed by a SQL Server database. This is a blended support and maintenance role: the work is primarily support-focused — diagnosing and resolving client-reported issues — but the successful candidate will be comfortable reading, modifying, and testing code (SQL, VBA, and legacy application logic) to resolve defects directly rather than simply triaging and escalating. The role replaces developer capacity on the team, so the emphasis is on bug fixes, issue resolution, and ongoing maintenance rather than net-new feature development.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Own client-reported issues end to end — from intake and triage through diagnosis, resolution, testing, and closure.</li>
<li>Provide both Level 1 (frontline troubleshooting) and Level 2 (deeper technical diagnosis and remediation) support.</li>
<li>Remotely access client systems (via remote desktop tools such as TeamViewer, AnyDesk, or Zoom) to investigate and resolve issues.</li>
<li>Diagnose and fix defects in the application, including reading and modifying VBA scripts, Access forms/queries/modules, and SQL Server objects (queries, stored procedures, views).</li>
<li>Write, modify, and test SQL to investigate data issues, correct records, and validate fixes against the SQL Server back end.</li>
<li>Troubleshoot application functionality, connectivity, configuration, and data-integrity problems in a Microsoft Access / SQL Server environment.</li>
<li>Reproduce reported bugs, identify root cause, implement fixes, and verify resolution before returning to the client.</li>
<li>Escalate genuinely complex or architectural issues to senior engineers, with clear documentation of steps taken and findings.</li>
<li>Document resolutions, maintain support logs, and contribute to the internal knowledge base to reduce recurrence.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>2–5 years of experience in IT technical support, application support, or a technical helpdesk role.</li>
<li>Fluency in English — strong written and verbal communication, sufficient for direct interaction with a North American client base.</li>
<li>Good SQL skills — able to read, write, modify, and test SQL queries against SQL Server (SELECT, joins, filtering, and basic data correction).</li>
<li>Ability to debug Microsoft applications and legacy tech stacks, including Microsoft Access and VBA scripting — able to read, understand, and modify existing code to resolve defects.</li>
<li>Strong understanding of Windows environments and desktop application troubleshooting.</li>
<li>Familiarity with remote access tools (e.g., TeamViewer, AnyDesk, Zoom) for supporting client systems.</li>
<li>Availability to work 9:00 AM – 5:00 PM EST, aligned to the North American client base.</li>
<li>Ability to work independently, manage a queue of issues, and follow escalation procedures.</li>
</ul>
<h4>Preferred skills</h4>
<ul>
<li>Experience supporting or maintaining Microsoft Access applications with a SQL Server back end.</li>
<li>Working knowledge of SQL Server administration concepts (stored procedures, views, indexing, backups).</li>
<li>Prior experience in a software support / bug-fix / maintenance capacity as opposed to pure feature development.</li>
<li>Exposure to membership, dues, dispatch, or association management software (or comparable line-of-business systems).</li>
<li>Relevant certifications (e.g., CompTIA A+, Microsoft Certified: Fundamentals, or SQL-related credentials).</li>
</ul>
<h4>Soft skills</h4>
<ul>
<li>Problem-solving mindset with strong attention to detail and a focus on root-cause resolution.</li>
<li>Clear, professional, and patient communication with clients.</li>
<li>Ability to remain calm under pressure and manage multiple concurrent issues.</li>
<li>Self-directed and reliable when working remotely across time zones.</li>
</ul></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Aspire Software is looking for a Technical Support Specialist to join our team in Lebanon.<br> Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals.<br> By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.<br> Role Overview We are seeking a hands-on Technical Support Specialist (Level 1 / Level 2) to provide end-to-end technical support for a member management, dues collection, and dispatch platform used by trade unions across the United States.<br> The application is built on a Microsoft Access front end installed on client systems, backed by a SQL Server database.<br> This is a blended support and maintenance role: the work is primarily support-focused — diagnosing and resolving clientreported issues — but the successful candidate will be comfortable reading, modifying, and testing code (SQL, VBA, and legacy application logic) to resolve defects directly rather than simply triaging and escalating.<br> The role replaces developer capacity on the team, so the emphasis is on bug fixes, issue resolution, and ongoing maintenance rather than net-new feature development.<br> Key Responsibilities Own client-reported issues end to end — from intake and triage through diagnosis, resolution, testing, and closure.<br> Provide both Level 1 (frontline troubleshooting) and Level 2 (deeper technical diagnosis and remediation) support.<br> Remotely access client systems (via remote desktop tools such as TeamViewer, AnyDesk, or Zoom) to investigate and resolve issues.<br> Diagnose and fix defects in the application, including reading and modifying VBA scripts, Access forms/queries/modules, and SQL Server objects (queries, stored procedures, views).<br> Write, modify, and test SQL to investigate data issues, correct records, and validate fixes against the SQL Server back end.<br> Troubleshoot application functionality, connectivity, configuration, and data-integrity problems in a Microsoft Access / SQL Server environment.<br> Reproduce reported bugs, identify root cause, implement fixes, and verify resolution before returning to the client.<br> Escalate genuinely complex or architectural issues to senior engineers, with clear documentation of steps taken and findings.<br> Document resolutions, maintain support logs, and contribute to the internal knowledge base to reduce recurrence 2–5 years of experience in IT technical support, application support, or a technical helpdesk role.<br> Fluency in English — strong written and verbal communication, sufficient for direct interaction with a North American client base.<br> Good SQL skills — able to read, write, modify, and test SQL queries against SQL Server (SELECT, joins, filtering, and basic data correction).<br> Ability to debug Microsoft applications and legacy tech stacks, including Microsoft Access and VBA scripting — able to read, understand, and modify existing code to resolve defects.<br> Strong understanding of Windows environments and desktop application troubleshooting.<br> Familiarity with remote access tools (e.<br>g., TeamViewer, AnyDesk, Zoom) for supporting client systems.<br> Availability to work 9:00 AM – 5:00 PM EST, aligned to the North American client base.<br> Ability to work independently, manage a queue of issues, and follow escalation procedures.<br> Preferred Skills Experience supporting or maintaining Microsoft Access applications with a SQL Server back end.<br> Working knowledge of SQL Server administration concepts (stored procedures, views, indexing, backups).<br> Prior experience in a software support / bug-fix / maintenance capacity as opposed to pure feature development.<br> Exposure to membership, dues, dispatch, or association management software (or comparable line-of-business systems).<br> Relevant certifications (e.<br>g., CompTIA A+, Microsoft Certified: Fundamentals, or SQL-related credentials).<br> Soft Skills Problem-solving mindset with strong attention to detail and a focus on root-cause resolution.<br> Clear, professional, and patient communication with clients.<br> Ability to remain calm under pressure and manage multiple concurrent issues.<br> Self-directed and reliable when working remotely across time zones.<br></span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>This position is located in the Office of the United Nations High Commissioner for Human Rights (OHCHR), Regional Hub for the Middle East and North Africa, Beirut (Lebanon). The Administrative Officer reports to the Regional Representative or designate, under the substantive oversight of the Programme Support and Management Services in Geneva. Responsibilities Within delegated authority, the Administrative Officer will be responsible for the following duties:</p><p>Human Resource Management</p><ul><li>Effectively coordinates actions relative to the administration of human resource activities, e.g., recruitment, onboarding,, performance appraisal, staff well-being, training etc., ensuring consistency in the application of UN rules and procedures.</li></ul><p>Budget and Finance</p><ul><li>Takes the lead with respect to the implementation of the work programme, ensuring that financial resources are utilized to implement activities in accordance with the Programme Budget and allotments issued.</li><li>Defines requirements and work with systems units with respect to improving budget reporting systems and cost effective utilization of program resources.</li><li>Ensures that accounting and financial management controls are consistent with UN policy and practice.</li><li>Supervises and/or provides guidance on financial administration and management information issues and practices to colleagues.</li><li>Provides guidance and leadership to more junior staff.</li></ul><p>General Administration</p><ul><li>Oversees work related to procurement, billing and receipt of income from various services, operational travel programme, procurement monitoring and evaluation of vendor contracts/payment to vendors and individual contractors for services.</li><li>Reviews adequacy of office space requirements.</li><li>Oversees the identification of office technology needs and maintenance of equipment, software and systems, connectivity, coordinating enhancements as necessary.</li><li>Performs other related work as required.</li></ul><p>Competencies</p><p>Professionalism: Knowledge of administrative, budgetary, financial and human resources policies and procedures. Ability to apply various United Nations administrative rules and regulations in work situations. Conceptual analytical and evaluative skills to conduct independent research and analysis. Ability to identify issues, formulate opinions, make conclusions and recommendations. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.</p><p>Planning& Organizing: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.</p><p>Accountability: Takes ownership of all responsibilities and honours commitments; delivers outputs for which one has responsibility within prescribed time, cost and quality standards; operates in compliance with organizational regulations and rules; supports subordinates, provides oversight and takes responsibility for delegated assignments; takes personal responsibility for his/her own shortcomings and those of the work unit, where applicable.</p><p>Client Orientation: Considers all those to whom services are provided to be clients and seeks to see things from clients point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Education</h2><p>Advanced university degree (Master s degree or equivalent) in business or public administration, finance, accounting, law or related area. A first-level university degree in combination with two additional years of qualifying work experience may be accepted in lieu of the advanced university degree.</p><p>Job - Specific Qualification</p><p>Not available.</p><h2>Work Experience</h2><p>A minimum of five (5) years of progressively responsible experience in administration, finance, accounting, human resources management or related field is required.</p><p>Experience in providing administrative and HR advisory support to managers and staff is required.</p><p>Experience in managing budgets is required.</p><p>Experience in the implementation of administrative and/or financial policies of the United Nations Secretariat or other similar international organizations is desirable.</p><p>Experience in the use of Umoja, or a comparable enterprise resource planning (ERP)/web-based management system, is desirable.</p><p>Two years or more of experience in data analytics or a related field is desirable.</p><h2>Languages</h2><p>English and French are the working languages of the United Nations Secretariat. For this job opening, English and Arabic are required. French is desirable.</p><p>The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult</p><p></p></section>
Job Summary
<br>The Customer Service Representative is the primary point of contact between the club and its members. This role ensures a service-driven, member-focused culture by actively listening to member needs, coordinating timely follow-up, and maintaining a consistently positive experience across all communication channels.
<br>I. Duties and Responsibilities
<br>Member Communication & Support
<br>• Serve as the first point of contact for members across all communication channels — in person, by phone, and via digital platforms.
<br>• Listen attentively to member feedback, concerns, and requests, ensuring every interaction is handled with empathy, professionalism, and a genuine desire to help.
<br>• Handle member complaints, feedback, and experience-related cases with composure and a solution-oriented mindset.
<br>• Cover member inquiries when the relevant team member is unavailable, ensuring no member concern goes unaddressed.
<br>Follow-Up & Member Satisfaction
<br>• Proactively reach out to members to check in on their experience, particularly at key moments in their membership journey.
<br>• Follow up after reported issues to confirm resolution and ensure the member's satisfaction has been restored.
<br>• Escalate unresolved or recurring concerns to the appropriate team member or manager with full context and documentation.
<br>• Coordinate with the administrator and follow up with members who have due payments
<br>Feedback Monitoring & Reporting
<br>• Document all member interactions and feedback in the designated system to ensure accurate tracking and accountability.
<br>• Monitor feedback patterns over time, identifying recurring themes and translating them into actionable insights.
<br>• Prepare periodic feedback summaries and contribute to team discussions on service improvement.
<br>• Conduct member satisfaction surveys periodically to gather structured feedback on the overall gym experience.
<br>Team Contribution & Service Culture
<br>• Foster a member-centric mindset across the team through daily interactions, coaching, and knowledge sharing.
<br>• Share member compliments and positive feedback to reinforce service standards and build team morale.
<br>• Propose service training topics and process improvements based on real interaction patterns.
<br>• Collaborate closely with the Administrator, interchanging roles when operational needs require it.
<br>II. Required Competencies
<br>• Empathy & Patience: The ability to remain calm, kind, and composed — particularly when handling frustration, complaints, or sensitive member situations.
<br>• Customer Centricity: A genuine mindset and drive to continuously understand member needs, expectations, and shifts in behavior.
<br>• Communication & Problem Solving: The ability to convey information clearly and concisely — both verbally and non-verbally — in a way that prevents issues from escalating and resolves them efficiently when they do.
<br>• Accountability: Owning every interaction from start to finish — ensuring nothing is left open, undocumented, or unresolved without a clear next step.
<br>• Teamwork: A collaborative instinct that recognizes the CSR's role as part of a wider service team — not a standalone function.
<br>• Creativity & Adaptability: The ability to handle unexpected situations, adjust communication style to different member personalities, and find solutions that the standard script doesn't cover.
<br>
<br>
<br>This job description is a guide to the nature of the work and is not an exhaustive list of duties. The post-holder will be expected to adapt to the changing needs of the business and perform other duties as reasonably requested
<p><h4>Position summary</h4>
<p>Prepare special meals or substitute items. Regulate temperature of ovens, broilers, grills, and roasters. Pull food from freezer storage to thaw in the refrigerator. Ensure proper portion, arrangement, and food garnish. Maintain food logs. Monitor the quality and quantity of food that is prepared. Communicate assistance needed during busy periods. Inform chef of excess food items for use in daily specials. Inform food and beverage service staff of menu specials and out of stock menu items. Ensure the quality of the food items. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods.</p>
<p>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests’ service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards.</p>
<p>Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by supervisors.</p>
<h4>Preferred qualification</h4>
<ul>
<li>Education: Technical, trade, or vocational school degree.</li>
<li>Related work experience: At least 3 years of related work experience.</li>
<li>Supervisory experience: No supervisory experience.</li>
<li>License or certification: None.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine, and approachable environment, join our team.</p>
<p>In joining Four Points, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<p><h4>Position summary</h4>
<p>Prepare special meals or substitute items. Regulate temperature of ovens, broilers, grills, and roasters. Pull food from freezer storage to thaw in the refrigerator. Ensure proper portion, arrangement, and food garnish. Maintain food logs. Monitor the quality and quantity of food that is prepared. Communicate assistance needed during busy periods. Inform chef of excess food items for use in daily specials. Inform food and beverage service staff of menu specials and out of stock menu items. Ensure the quality of the food items. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods.</p>
<p>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests’ service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards.</p>
<p>Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by supervisors.</p>
<h4>Preferred qualification</h4>
<ul>
<li>Education: Technical, trade, or vocational school degree.</li>
<li>Related work experience: At least 3 years of related work experience.</li>
<li>Supervisory experience: No supervisory experience.</li>
<li>License or certification: None.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine, and approachable environment, join our team.</p>
<p>In joining Four Points, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>As a Cashier and Call Center in our dynamic food service environment, you will play a pivotal role in ensuring smooth transactions and exceptional customer experiences. This position is ideal for individuals who thrive in fast-paced settings and are passionate about delivering top-notch service. You will become an integral part of our team, contributing to our mission of providing high-quality food service while fostering strong relationships with our customers.</p><p>In this role, you will not only handle financial transactions but also engage with our diverse clientele, creating a welcoming atmosphere that encourages repeat business. Your positive attitude and attention to detail will be crucial in maintaining our reputation for excellence. We believe in investing in our employees, offering training programs that enhance your skills and promote career growth. As you gain experience, there will be opportunities to advance within the company, exploring various roles in the food service industry.</p><p>Joining our team means becoming part of a supportive culture that values teamwork and collaboration. We are dedicated to creating a workplace where everyone feels valued and empowered to contribute their ideas. Your role as a Cashier will not only involve handling cash but also providing feedback on customer preferences and experiences, which is vital for our continuous improvement. Together, we can achieve great success and elevate our service standards in the catering and food service industry.</p><p><b>Responsibilities Cashier:</b></p><ol><li>Process customer transactions efficiently and accurately using our POS system, ensuring all sales are recorded and cash is handled according to company policies.</li><li>Engage with customers in a friendly manner, answering questions about menu items and providing recommendations to enhance their dining experience.</li><li>Maintain cleanliness and organization at the cashier station, ensuring that the area is presentable and conducive to a positive customer experience.</li><li>Handle customer complaints and inquiries with professionalism, working to resolve issues promptly to maintain customer satisfaction and loyalty.</li><li>Collaborate with kitchen staff to ensure timely order fulfillment, communicating effectively to manage customer expectations regarding wait times.</li><li>Monitor inventory levels of cash and supplies, reporting discrepancies or shortages to management to ensure operational efficiency.</li><li>Participate in regular team meetings, contributing ideas for improving service delivery and operational processes within the restaurant.</li><li>Stay updated on promotions and specials, effectively communicating this information to customers to drive sales and enhance their experience.</li></ol><p><br></p><p>Responsibilities Call Center</p><ol><li>Manage order queues, and ensure high customer satisfaction</li><li>Coordinate with kitchen regarding pending orders</li><li>Coordinate with delivery team regarding orders and scheduled orders</li></ol> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>Excellent customer service skills to create a welcoming environment for guests.</li><li>Strong attention to detail to ensure accurate cash handling and transaction processing.</li><li>Ability to work efficiently in a fast-paced environment, managing multiple tasks simultaneously.</li><li>Effective communication skills for engaging with customers and team members.</li><li>Basic math skills for handling cash transactions and providing change.</li><li>Familiarity with POS systems or willingness to learn new technology quickly.</li><li>Team player mentality to collaborate effectively with kitchen staff and fellow cashiers.</li></ul></div>
<p><h4>Company description</h4>
<p>Le Vendôme Beirut is embarking on an exceptional new chapter. As we prepare for the reopening of one of Beirut's most iconic luxury hotels, we are seeking visionary leaders to shape its future.</p>
<p>Defined by timeless elegance, impeccable service, and a legacy of refined hospitality, Le Vendôme Beirut is committed to delivering exceptional guest experiences while honoring its distinguished heritage.</p>
<p>This is a rare opportunity to join the executive leadership team responsible for redefining luxury, inspiring excellence, and setting a new benchmark for hospitality in the region.</p>
<h4>What is in it for you:</h4>
<ul>
<li>Employee benefit card offering discounted rates in Accor worldwide for you and your family</li>
<li>Learning programs through our academies designed to sharpen your skills</li>
<li>Ability to make a difference through our corporate social responsibility activities</li>
<li>Career development opportunities with national and international promotion opportunities</li>
</ul>
<h4>Why work for Accor?</h4>
<p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p>
<p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p>
<h4>Job description</h4>
<ul>
<li>Manage the hotel's procurement and purchasing activities to ensure timely availability of goods and services</li>
<li>Source, evaluate, and negotiate with suppliers to secure the best quality, pricing, and delivery terms</li>
<li>Develop and maintain strong relationships with approved vendors and identify new sourcing opportunities</li>
<li>Ensure all purchasing activities comply with company policies, financial procedures, and local regulations</li>
<li>Monitor inventory levels and coordinate with departments to maintain optimal stock levels while minimizing waste</li>
<li>Review purchase requests, issue purchase orders, and ensure timely delivery of materials</li>
<li>Analyze market trends, pricing, and supplier performance to achieve cost savings and operational efficiency</li>
<li>Work closely with finance, food & beverage, engineering, housekeeping, and other departments to meet operational requirements</li>
<li>Maintain accurate purchasing records, contracts, and supplier documentation</li>
<li>Support inventory audits and contribute to budgeting and cost-control initiatives</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Bachelor's degree in supply chain management, business administration, hospitality management, or a related field</li>
<li>Minimum of 5–7 years of purchasing or procurement experience, with at least 2 years in a managerial role within the hospitality industry</li>
<li>Strong knowledge of procurement processes, inventory management, and contract negotiation</li>
<li>Experience with hotel procurement systems and Microsoft Office applications</li>
<li>Excellent negotiation, analytical, and organizational skills</li>
<li>Strong communication and interpersonal abilities with the capability to build effective supplier relationships</li>
<li>High level of integrity, attention to detail, and problem-solving skills</li>
<li>Previous experience with an international hotel brand is an advantage</li>
</ul>
<h4>Additional information</h4>
<p>Our commitment to diversity & inclusion:</p>
<p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>
<p><h4>Company description</h4>
<p>Le Vendôme Beirut is embarking on an exceptional new chapter. As we prepare for the reopening of one of Beirut's most iconic luxury hotels, we are seeking visionary leaders to shape its future.</p>
<p>Defined by timeless elegance, impeccable service, and a legacy of refined hospitality, Le Vendôme Beirut is committed to delivering exceptional guest experiences while honoring its distinguished heritage.</p>
<p>This is a rare opportunity to join the executive leadership team responsible for redefining luxury, inspiring excellence, and setting a new benchmark for hospitality in the region.</p>
<h4>What is in it for you:</h4>
<ul>
<li>Employee benefit card offering discounted rates in Accor worldwide for you and your family</li>
<li>Learning programs through our academies designed to sharpen your skills</li>
<li>Ability to make a difference through our corporate social responsibility activities</li>
<li>Career development opportunities with national and international promotion opportunities</li>
</ul>
<h4>Why work for Accor?</h4>
<p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p>
<p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p>
<p>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p>
<h4>Job description</h4>
<ul>
<li>Lead and oversee all housekeeping operations, including guest rooms, public areas, laundry, linen, and uniform services.</li>
<li>Ensure the highest standards of cleanliness, hygiene, and room presentation are consistently maintained throughout the hotel.</li>
<li>Develop and implement procedures to improve operational efficiency and service quality.</li>
<li>Monitor room readiness and work closely with the front office and engineering teams to ensure seamless guest experiences.</li>
<li>Prepare and manage departmental budgets, forecasts, inventory, and operating expenses.</li>
<li>Oversee the procurement and control of housekeeping supplies, equipment, linen, and guest amenities.</li>
<li>Ensure compliance with health, safety, hygiene, and environmental regulations.</li>
<li>Conduct regular inspections of guest rooms, public areas, and back-of-house facilities to maintain quality standards.</li>
<li>Analyze operational performance and implement initiatives to improve productivity and guest satisfaction.</li>
<li>Recruit, train, coach, and develop the housekeeping team while fostering a culture of excellence, teamwork, and continuous improvement.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Bachelor's degree in hospitality management, hotel management, business administration, or a related field.</li>
<li>Minimum 8–10 years of progressive housekeeping experience, including at least 2 years in a senior leadership role within the hospitality industry.</li>
<li>Experience in a luxury or internationally recognized hotel brand is preferred.</li>
<li>Strong knowledge of housekeeping operations, laundry management, inventory control, quality assurance, and hygiene standards.</li>
<li>Proven experience in budgeting, cost control, and workforce planning.</li>
<li>Excellent leadership, communication, organizational, and problem-solving skills.</li>
<li>Proficiency in Microsoft Office and hotel property management systems (PMS).</li>
</ul>
<h4>Additional information</h4>
<p>Our commitment to diversity & inclusion:</p>
<p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>