Laboratory Specialist Jobs in Lebanon

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Title <br></span><p>Lead Specialist - Credit</p><br><br><br>Job Scope <br>We are seeking a proactive and detail-oriented&nbsp;<strong>Lead Specialist - Credit</strong>&nbsp;to manage a portfolio of over 200 customers across the Middle East, Africa, and South Eastern Europe regions. The successful candidate will be responsible for ensuring timely collection of receivables, maintaining credit risk controls, managing customer accounts, and collaborating with internal and external stakeholders to support healthy cash flow and minimize financial exposure.<br><br><br>Main Duties and Responsibilities <br> <ul> <li>Monitor customer accounts and proactively follow up on newly issued invoices to ensure receipt and timely processing by customers.</li> <li>Manage and monitor customer credit insurance limits, ensuring accurate and timely updates within the ERP system.</li> <li>Implement Consumer Price Index (CPI) increases and other contractual price adjustments as required.</li> <li>Drive collections activities by following up on outstanding and overdue invoices through regular communication with customers.</li> <li>Escalate delinquent accounts as necessary, including issuing warnings regarding potential service suspension or disconnection in accordance with company policies.</li> <li>Coordinate with Legal, Credit Insurance, Sales, and Customer Service teams to resolve payment disputes and mitigate credit risks.</li> <li>Maintain accurate records of collection activities, customer communications, and account statuses.</li> <li>Monitor payment trends and identify potential credit risks, recommending appropriate actions to management.</li> <li>Manage a diverse customer portfolio exceeding 200 accounts across multiple countries and cultures.</li> <li>Prepare regular reports on collections performance, aging balances, and credit exposure.</li> </ul> <br><br><br>Position Requirements <br><ul> <li>Bachelor's degree in Finance, Accounting, Business Administration, Economics, or a related field.</li> <li>Fluent in&nbsp;<strong>Arabic, French, and English.</strong></li> <li>Minimum 3-5 years of experience in credit control, collections, accounts receivable, or a similar finance role.</li> <li>Experience managing international customer portfolios, preferably across MEA and/or SEE regions.</li> <li>Familiarity with credit insurance processes and ERP systems.</li> <li>Strong understanding of credit management, collections procedures, and risk mitigation practices.</li> </ul> <p>#LI-DNI</p><br> <br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Job Title: Import Export Specialist</b></p><p><b>Company Overview:</b></p><p> Welcome to the International Factory for Food and Beverages (IFFB), a leading beverage production factory specializing in FMCG products. At IFFB, we are dedicated to delivering high-quality carbonated beverages to customers worldwide.</p><p><br></p><p><b>Job Description:</b></p><p>As an Import Export Specialist at IFFB, you will be responsible for managing day-to-day logistics operations, ensuring smooth coordination of shipments, documentation, and communication with internal and external stakeholders. You will also support sales follow-ups and lead generation activities when required.</p><p><br></p><p><b>Key Responsibilities:</b></p><ul><li>Coordinate and follow up on incoming and outgoing shipments to ensure timely delivery.</li><li>Prepare and manage export documentation, including invoices, packing lists, certificates of origin, and other required documents.</li><li>Prepare and organize Ministry of Health files for submission related to import/export requirements.</li><li>Liaise with freight forwarders, shipping lines, and clearing agents to ensure smooth logistics operations.</li><li>Coordinate with the warehouse team for shipment readiness, loading schedules, and receipt of goods.</li><li>Track shipments and provide regular updates to internal teams and customers.</li><li>Ensure compliance with customs regulations and documentation requirements.</li><li>Maintain accurate records of all shipments and logistics activities.</li></ul><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Coordinate with the warehouse and production teams to support demand forecasting and inventory planning, ensuring adequate stock levels and timely replenishment of finished goods and raw materials.</p><ul><li>Follow up on sales leads generated from exhibitions and events.</li><li>Assist in contacting potential customers via email and phone.</li><li>Support lead tracking and follow-up activities to ensure timely communication.</li></ul><p><br></p><p><br></p><p><br></p><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>Qualifications:</p><ul><li>Experience in logistics, import/export, or supply chain operations.</li><li>Strong knowledge of shipping documents and customs procedures.</li><li>ERP system knowledge is a plus.</li><li>Good organizational and communication skills.</li><li>Ability to manage multiple tasks and meet deadlines.</li><li>Proficiency in Microsoft Office (especially Excel).</li><li>Attention to detail and problem-solving mindset.</li></ul><p><br></p></div>

<p><strong>Public Relations (PR) Specialist</strong> Bluemoon Creative Agency</p><p><strong>Job Summary</strong></p><p>Bluemoon Creative Agency is looking for a dynamic and outgoing Public Relations (PR) Specialist to build strong relationships with businesses, media, influencers, and decision-makers. The ideal candidate is a people person with exceptional communication and networking skills who can create new business opportunities while strengthening Bluemoon's reputation as a leading digital marketing agency.</p><p><strong>Key Responsibilities</strong></p><ul><li>Identify and generate new sales opportunities through professional networking and referrals.</li><li>Schedule meetings between potential clients and the sales team.</li><li>Develop partnerships with organizations, chambers of commerce, NGOs, and industry associations.</li><li>Coordinate media interviews, press releases, and public announcements.</li><li>Assist in planning and executing marketing campaigns and product launches.</li><li>Monitor public perception and recommend strategies to enhance the company's reputation.</li><li>Prepare weekly reports on networking activities, meetings, leads generated, and partnerships established.</li></ul><p><strong>Key Performance Indicators (KPIs)</strong></p><ul><li>Minimum 20 new qualified business meetings per month.</li><li>Generate at least 40 new qualified leads monthly.</li><li>Establish 5+ strategic partnerships each quarter.</li><li>Attend a minimum of 4 networking events every month.</li><li>Achieve monthly business development targets.</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Requirements</strong></p><ul><li>Bachelor's degree in Public Relations, Marketing, Business, Communications, or a related field.</li><li>Minimum 2 years of experience in PR, business development, sales, or client relations.</li><li>Excellent communication and presentation skills in Arabic and English (French is a plus).</li><li>Strong networking and negotiation abilities.</li><li>Professional appearance and confident personality.</li><li>Valid driver's license </li><li>Strong knowledge of LinkedIn, social media, and CRM systems.</li><li>Ability to work independently and achieve monthly KPIs.</li></ul><p><strong>Preferred Qualities</strong></p><ul><li>Charismatic and persuasive personality.</li><li>Strong understanding of digital marketing, branding, SEO, websites, and advertising.</li><li>Existing network of business contacts is a strong advantage.</li><li>Positive attitude with excellent problem-solving skills.</li></ul>

<p><strong>Public Relations (PR) Specialist</strong> Bluemoon Creative Agency</p><p><strong>Job Summary</strong></p><p>Bluemoon Creative Agency is looking for a dynamic and outgoing Public Relations (PR) Specialist to build strong relationships with businesses, media, influencers, and decision-makers. The ideal candidate is a people person with exceptional communication and networking skills who can create new business opportunities while strengthening Bluemoon's reputation as a leading digital marketing agency.</p><p><strong>Key Responsibilities</strong></p><ul><li>Identify and generate new sales opportunities through professional networking and referrals.</li><li>Schedule meetings between potential clients and the sales team.</li><li>Develop partnerships with organizations, chambers of commerce, NGOs, and industry associations.</li><li>Coordinate media interviews, press releases, and public announcements.</li><li>Assist in planning and executing marketing campaigns and product launches.</li><li>Monitor public perception and recommend strategies to enhance the company's reputation.</li><li>Prepare weekly reports on networking activities, meetings, leads generated, and partnerships established.</li></ul><p><strong>Key Performance Indicators (KPIs)</strong></p><ul><li>Minimum 20 new qualified business meetings per month.</li><li>Generate at least 40 new qualified leads monthly.</li><li>Establish 5+ strategic partnerships each quarter.</li><li>Attend a minimum of 4 networking events every month.</li><li>Achieve monthly business development targets.</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Requirements</strong></p><ul><li>Bachelor's degree in Public Relations, Marketing, Business, Communications, or a related field.</li><li>Minimum 2 years of experience in PR, business development, sales, or client relations.</li><li>Excellent communication and presentation skills in Arabic and English (French is a plus).</li><li>Strong networking and negotiation abilities.</li><li>Professional appearance and confident personality.</li><li>Valid driver's license </li><li>Strong knowledge of LinkedIn, social media, and CRM systems.</li><li>Ability to work independently and achieve monthly KPIs.</li></ul><p><strong>Preferred Qualities</strong></p><ul><li>Charismatic and persuasive personality.</li><li>Strong understanding of digital marketing, branding, SEO, websites, and advertising.</li><li>Existing network of business contacts is a strong advantage.</li><li>Positive attitude with excellent problem-solving skills.</li></ul>

<p>We are seeking a Product Specialist preferably with previous experience in the Ophthalmology line to promote ophthalmic products at HealthCare professionals clinics across Lebanon.</p><p><strong>Desired Candidate Profile</strong></p><p>Experience as a Medical Representative with any specialty/line of doctors is a must.</p>

We are seeking a Customer Service Specialist to manage the complete customer service process for our home decoration store. The successful candidate will serve as the primary point of contact for customers, handling inquiries, orders, delivery coordination, returns, complaints, and after-sales support while ensuring a high level of customer satisfaction. <br> <br>Qualifications <br>Bachelor's degree in Business Administration, Marketing, Communications, or a related field preferred. <br>2+ years of customer service experience, preferably in retail, furniture, home décor, or e-commerce. <br>Excellent verbal and written communication skills. <br>Strong problem-solving and conflict-resolution abilities. <br>Proficiency in CRM systems and Microsoft Office applications. <br>Ability to multitask and manage high volumes of customer interactions. <br>Customer-focused mindset with strong attention to detail. <br>Preferred Qualifications <br>Experience with e-commerce platforms and order management systems. <br>Knowledge of home decoration, furniture, or interior design products. <br>Experience handling social media customer service channels. <br>Multilingual skills are an advantage

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are an Information Technology Systems Provider. We design, supply and service business solutions.</p><p>We are looking for a motivated specialist in Information Technology products and solutions to market our products in specialized fields.</p><p>We offer a full time job with incentives.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Required minimum experience of two years in the field.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking for a results-driven digital sales &amp; client relations specialist to lead our online growth and manage our social media storefronts.</p><p>This role is designed for a professional who excels at turning digital conversations into loyal customers through a blend of high-touch service &amp; strategic sales follow up.</p></div></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Title <br></span><p>Lead Specialist - Credit</p><br><br><br>Job Scope <br><p>The Lead specialist - Credit is accountable for applying the company's&nbsp;credit&nbsp;and collection policies and practices while implementing internal control systems. S/He analyses customer requests for&nbsp;credit, minimizes the company's credit risk and maintains the highest level of customer service while coordinating with other departments in resolving issues.&nbsp;</p><br><br><br>Main Duties and Responsibilities <br><p>- Assist in managing the company's financial wellbeing by ensuring compliance, effective risk management and accurate financial reporting;</p><br> <p>- Define and evaluate the credit limits for all customers based on their audited financial statements, asset values, and assessments of new and existing customers;</p><br> <p>- Comply with the reporting timelines and adverse information notification to the insurance company;</p><br> <p>- Anticipate outstanding receivables based on sales forecasts, payment terms, backlog, and input from the sales team;</p><br> <p>- Reconcile accounts receivable, resolve discrepancies, and achieve periodic cash collection targets;</p><br> <p>- Coordinate with internal departments to resolve unpaid debts and oversee legal actions and related settlements when required;</p><br> <p>- Approve the credit line for customer accounts within the approved insurance limit;</p><br> <p>- Manage and streamline LC transactions and ensure the compliance of LC/BG T&amp;C and timely closure of LC/BG payments from banks with minimized financial costs and eliminated risks;</p><br> <p>- Build strong relationships with customers through regular visits, account management, and collection of financial information for credit reviews;</p><br> <p>- Ensure the timely processing and follow up of outstanding invoices;</p><br> <p>- Respond promptly to audit requests (internal audit, bank audit, etc.);</p><br> <p>- Ensure the receipt of customer balance confirmations on a bi-annual basis;</p><br> <p>- Prepare periodic MIS and data management reports to the Direct Manager.</p><br> <br><br>Position Requirements <br><br>Education <br><p>Bachelor’s degree in Finance, Accounting or any other related field</p><br><br><br>Experience <br><p>8+ years of progressive experience in Credit Management, Credit &amp; Collections, or Accounts Receivable.<br>Proven experience managing regional/multi-country credit and collections operations within a multinational or complex business environment.<br>Strong hands-on experience in credit risk assessment, credit limits, payment terms, and customer exposure management.<br>Demonstrated experience setting, reviewing, negotiating, and standardizing credit terms and commercial conditions, in partnership with Sales and Finance.<br>Proven ability to influence commercial decisions, challenge credit exposure, and implement regional credit policies and governance.<br></p><br> <p>#LI-LM1</p><br><br><br><br> </div>

<p>Connex Liban is implementing a next-generation Enterprise School Transportation Management System (ESTMS) to modernize and optimize school transportation operations. The platform will integrate fleet management, route planning, student transportation, driver management, maintenance, GPS tracking, mobile applications, analytics, and AI-enabled capabilities. We are seeking a highly skilled Solution Implementation Specialist to ensure the successful delivery of the project and that the implemented solution fully complies with the approved business and technical requirements.</p><p>The Solution Implementation Specialist will serve as the primary liaison between business stakeholders, the implementation vendor, and the internal IT team throughout the project lifecycle.</p><strong>Key Responsibilities</strong><p><strong>Project Delivery</strong></p><ul><li>Coordinate implementation activities between business users, IT, and the implementation vendor.</li><li>Monitor project milestones, deliverables, timelines, and implementation progress.</li><li>Participate in project governance meetings and provide implementation status updates.</li></ul><p><strong>Requirements Governance</strong></p><ul><li>Become the subject matter expert for the approved RFP, BRD, SRS, and functional specifications.</li><li>Verify that all functional and non-functional requirements are implemented as approved.</li><li>Identify gaps, deviations, or missing functionality and coordinate corrective actions.</li></ul><p><strong>Solution Validation</strong></p><ul><li>Ensure the system supports transportation operations, including route planning, student assignment, fleet management, driver and bus assistant management, GPS integration, maintenance, attendance, notifications, reporting, and analytics.</li><li>Review system integrations with ERP, HR, Student Information Systems (SIS), GPS providers, payment platforms, messaging services.</li></ul><p><strong>Testing &amp; Quality Assurance</strong></p><ul><li>Review and approve test strategies, test cases, and User Acceptance Testing (UAT) scenarios.</li></ul><p><strong>Training &amp; Change Management</strong></p><ul><li>Coordinate user training activities with the vendor. Review user manuals, training materials, and operational documentation.</li></ul><p><strong>Documentation</strong></p><ul><li>Maintain the Requirements Traceability Matrix (RTM).</li><li>Prepare implementation status reports, gap analysis reports, risk logs, and issue registers.</li></ul><strong>Required Skills &amp; Experience</strong><ul><li>Minimum 5 years</li><li>Experience reviewing business and technical requirements and validating delivered solutions.</li></ul><p><strong>Technical Skills</strong></p><ul><li>Knowledge of REST APIs, data mapping, ETL, and data migration processes.</li><li>Familiarity with SQL for data validation and troubleshooting.</li><li>Understanding of cloud-based enterprise applications, security principles, and Software Development Life Cycle (SDLC).</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum 5 years</li><li>Experience reviewing business and technical requirements and validating delivered solutions.</li><li>Knowledge of REST APIs, data mapping, ETL, and data migration processes.</li><li>Familiarity with SQL for data validation and troubleshooting.</li><li>Understanding of cloud-based enterprise applications, security principles, and Software Development Life Cycle (SDLC).</li></ul>

<p><strong>Job Title: Import Export Specialist</strong></p><p><strong>Job Type: Full-Time | Location: Safra, Lebanon | Working Hours: 8:30 AM – 5:00 PM | On-Site</strong></p><p><strong>Company Overview:</strong><br>Welcome to the International Factory for Food and Beverages (IFFB), a leading beverage production factory specializing in FMCG products. At IFFB, we are dedicated to delivering high-quality carbonated beverages to customers worldwide.</p><p><strong>Job Description:</strong></p><p>As an Import Export Specialist at IFFB, you will be responsible for managing day-to-day logistics operations, ensuring smooth coordination of shipments, documentation, and communication with internal and external stakeholders. You will also support sales follow-ups and lead generation activities when required.</p><p><strong>Key Responsibilities:</strong></p><ul><li><p>Coordinate and follow up on incoming and outgoing shipments to ensure timely delivery.</p></li><li><p>Prepare and manage export documentation, including invoices, packing lists, certificates of origin, and other required documents.</p></li><li><p>Prepare and organize Ministry of Health files for submission related to import/export requirements.</p></li><li><p>Liaise with freight forwarders, shipping lines, and clearing agents to ensure smooth logistics operations.</p></li><li><p>Coordinate with the warehouse team for shipment readiness, loading schedules, and receipt of goods.</p></li><li><p>Track shipments and provide regular updates to internal teams and customers.</p></li><li><p>Ensure compliance with customs regulations and documentation requirements.</p></li><li><p>Maintain accurate records of all shipments and logistics activities.</p></li></ul><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Coordinate with the warehouse and production teams to support demand forecasting and inventory planning, ensuring adequate stock levels and timely replenishment of finished goods and raw materials.</p><ul><li><p>Follow up on sales leads generated from exhibitions and events.</p></li><li><p>Assist in contacting potential customers via email and phone.</p></li><li><p>Support lead tracking and follow-up activities to ensure timely communication.</p></li></ul><br><p><strong>&nbsp;</strong></p><p><strong>&nbsp;</strong></p><p><strong>&nbsp;</strong></p><p><strong>&nbsp;</strong></p><p><strong>&nbsp;</strong></p><p><strong>&nbsp;</strong></p><p><strong>&nbsp;</strong></p><p><strong>&nbsp;</strong></p><p><strong>&nbsp;</strong></p><p><strong>&nbsp;</strong></p><p><strong>&nbsp;</strong></p><p><strong>&nbsp;</strong></p><p><strong>&nbsp;</strong></p><p><strong>&nbsp;</strong></p><p><strong>&nbsp;</strong></p><p><strong>&nbsp;</strong></p><p><strong>&nbsp;</strong></p><p><strong>&nbsp;</strong></p><p><strong>&nbsp;</strong></p><p><strong>&nbsp;</strong></p><p><strong>&nbsp;</strong></p><p><strong>&nbsp;</strong></p><p><strong>&nbsp;</strong></p><p><strong>&nbsp;</strong></p><p><strong>&nbsp;</strong></p><p><strong>&nbsp;</strong></p><p><strong>&nbsp;</strong></p><p><strong>&nbsp;</strong></p><p><strong>Desired Candidate Profile</strong></p><p>Qualifications:</p><ul><li><p>Experience in logistics, import/export, or supply chain operations.</p></li><li><p>Strong knowledge of shipping documents and customs procedures.</p></li><li><p>ERP system knowledge is a plus.</p></li><li><p>Good organizational and communication skills.</p></li><li><p>Ability to manage multiple tasks and meet deadlines.</p></li><li><p>Proficiency in Microsoft Office (especially Excel).</p></li><li><p>Attention to detail and problem-solving mindset.</p></li></ul>

<p>The Senior Odoo Support Specialist is a full-time, on-site role based in Ras Beirut. This role is responsible for providing high-level technical and functional support to clients experiencing issues with their Odoo ERP systems across all modules. Day-to-day tasks include receiving escalated customer calls, analyzing and diagnosing complex system problems across accounting, sales, inventory, HR, payroll, manufacturing, CRM, project management, e-commerce, and other Odoo modules, guiding users through troubleshooting steps, and ensuring timely resolution of Odoo-related inquiries. The specialist collaborates closely with clients and internal technical teams to resolve software bugs, configure system workarounds, optimize Odoo modules, and support system updates or enhancements. The role also involves documenting support cases, conducting root-cause analysis, providing training on module-specific features, and contributing to the continuous improvement of the company's Odoo support services and knowledge base.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Candidates should possess strong skills in Odoo ERP Administration and Support across multiple modules, including configuration, troubleshooting, and system maintenance.</li><li>Candidates should possess comprehensive knowledge of core Odoo modules including Accounting, Sales, Inventory, HR, Payroll, Manufacturing, CRM, Project Management, E-Commerce, and Warehouse Management.</li><li>Candidates should possess solid Customer Service and Technical Support knowledge, with experience in handling escalated calls and managing client expectations in a multi-module environment.</li><li>Candidates should possess robust Analytical Skills, including the ability to interpret error logs, diagnose software issues across different modules, and propose effective technical solutions.</li><li>Candidates should possess understanding of complex Business Processes and workflows across various departments and their integration within the Odoo ecosystem.</li><li>Bachelor's degree in Computer Science, Information Systems, Business Administration, or a related technical field.</li><li>Experience implementing or providing advanced support for Odoo ERP across multiple modules or similar comprehensive business software solutions.</li><li>Familiarity with ITIL practices and ticketing systems for managing customer support requests.</li><li>Strong communication and client-facing skills, with the ability to explain complex technical concepts to non-technical users over the phone and conduct training sessions.</li><li>Proficiency in Python and PostgreSQL is an advantage for understanding Odoo's backend structure and customizing solutions.</li><li>Ability to work collaboratively in cross-functional teams and manage multiple urgent client issues effectively.</li></ul>

<p>The Senior Odoo Support Specialist is a full-time, on-site role based in Ras Beirut. This role is responsible for providing high-level technical and functional support to clients experiencing issues with their Odoo ERP systems across all modules. Day-to-day tasks include receiving escalated customer calls, analyzing and diagnosing complex system problems across accounting, sales, inventory, HR, payroll, manufacturing, CRM, project management, e-commerce, and other Odoo modules, guiding users through troubleshooting steps, and ensuring timely resolution of Odoo-related inquiries. The specialist collaborates closely with clients and internal technical teams to resolve software bugs, configure system workarounds, optimize Odoo modules, and support system updates or enhancements. The role also involves documenting support cases, conducting root-cause analysis, providing training on module-specific features, and contributing to the continuous improvement of the company's Odoo support services and knowledge base.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Candidates should possess strong skills in Odoo ERP Administration and Support across multiple modules, including configuration, troubleshooting, and system maintenance.</li><li>Candidates should possess comprehensive knowledge of core Odoo modules including Accounting, Sales, Inventory, HR, Payroll, Manufacturing, CRM, Project Management, E-Commerce, and Warehouse Management.</li><li>Candidates should possess solid Customer Service and Technical Support knowledge, with experience in handling escalated calls and managing client expectations in a multi-module environment.</li><li>Candidates should possess robust Analytical Skills, including the ability to interpret error logs, diagnose software issues across different modules, and propose effective technical solutions.</li><li>Candidates should possess understanding of complex Business Processes and workflows across various departments and their integration within the Odoo ecosystem.</li><li>Bachelor's degree in Computer Science, Information Systems, Business Administration, or a related technical field.</li><li>Experience implementing or providing advanced support for Odoo ERP across multiple modules or similar comprehensive business software solutions.</li><li>Familiarity with ITIL practices and ticketing systems for managing customer support requests.</li><li>Strong communication and client-facing skills, with the ability to explain complex technical concepts to non-technical users over the phone and conduct training sessions.</li><li>Proficiency in Python and PostgreSQL is an advantage for understanding Odoo's backend structure and customizing solutions.</li><li>Ability to work collaboratively in cross-functional teams and manage multiple urgent client issues effectively.</li></ul>

<p><b>We're hiring a Business Development Specialist!</b></p><p><br></p><p>If you have a proven track record in business development and experience in industries such as FMCG, Manufacturing, Finance, Retail, or similar sectors, we'd love to hear from you</p><p><strong>Desired Candidate Profile</strong></p><p>If you have a proven track record in business development and experience in industries such as FMCG, Manufacturing, Finance, Retail, or similar sectors, we'd love to hear from you.</p>

<p>We're Hiring: Customer Service &amp; Backend Support Specialist</p><p>Full-time</p><p>Monday Friday: 8:00 AM 5:00 PM</p><p>Saturday: 8:00 AM 1:00 PM (Remote)</p><p><strong>Desired Candidate Profile</strong></p><p>1 3 years of experience in customer service, operations, or backend support</p><p>Strong communication, problem-solving, and organizational skills</p><p>Fluent in Arabic &amp; English (French is a plus)</p><p>Comfortable using CRM systems and Google Workspace</p>

<p>The screening process will be completed within the four coming weeks; Due to the large volume of applicants, we are unable to respond to application queries, only shortlisted candidates will be contacted. The ICRC is committed to creating an inclusive working environment for all its employees. Inclusion is embedded in the principles and values of the Movement as it is committed to non-discrimination, as confirmed by the principles of humanity and impartiality, and is open to all, as confirmed by the principle of unity. We are continually taking steps to improve diversity and inclusion within the organization as well as ensure it is embedded in our programming. We are committed to ensuring fair and equitable recruitment and promotion opportunities for all individuals and welcome all qualified candidates to apply to positions at the ICRC. Further, we are committed to achieving gender parity for our staff in management positions, as part of our institutional strategy objectives related to inclusion. Applicants must be legally eligible to work in Lebanon. What we do Since 1863, the International Committee of the Red Cross (ICRC) has worked to preserve human dignity and relieve suffering caused by war and armed violence. In collaboration with our Red Cross and Red Crescent partners around the world, we do everything we can to deliver life-saving aid, reconnect families and locate missing people helping those who need it most, regardless of who they are and what side of the front line they are on. We engage with authorities and armed forces on all sides, often confidentially, pressing for access to detainees to improve their living conditions and urging compliance with international humanitarian law to protect non-combatants, including from digital threats. Purpose The Assistant &amp; IM Officer provides (high-level) administrative support and oversees information management, under the supervision of the Executive Assistant &amp; IM Officer. S/he acts as a reference person for information management risk mitigation activities in the delegation. Accountabilities &amp; functional responsibilities Information management: Under the supervision of the Executive Assistant IM Officer (EAIMO): • Practically follows up on the active monitoring of information security practices in the delegation. • Development and monitoring of access policy users have access to the information they need to perform their duties includes group membership and access monitoring. • Manages and monitors collaborative spaces and databases, including access, and updates information in the reference tools. • Ensures transfer of information is done using the correct platforms. • Performs assessment on the use of non-ICRC tools in the delegation the underlying reasons and provides institutional solutions where available. • Monitors the functional mailbox, distributes incoming messages to the relevant interlocutors and departments. • Organizes, supervises and manages the use of a range of collaborative tools (i.e. TS) and databases. • Updates general information in the reference tools (databases or others). • With certain exceptions dictated by the situation, act as access manager and possibly account manager • Drafts and finalizes correspondence, internal presentations, meeting minutes and other documents, shares information among users when needed. Training and support: • Briefs systematically all new staff on above-mentioned subjects, trains regularly all users and ensures compliance with rules and procedures. • Makes sure that all staff know and apply ICRC rules regarding correspondence and ICRC protocol. • Keeps their knowledge and skills up to date on ICRC Information Management tools, digital solutions and institutional platforms (e-mail, information-sharing, records-management, intranet, etc.), informs users on new tools and promotes the adoption of new features and functionalities. Field visits: • Assist the EAIMO and IM Coordinator with visits to the SubDelegations to check the colleagues needs, challenges and provide the necessary training. Certifications / Education required • Bachelor s degree in Business Administration, Information Management or a related field. Professional experience required • A minimum of 3 years of demonstrated experience in assisting high level professionals preferably within an international organization, NGO, or multinational environment and 2 years of experience in user support, training, and capacity building. Desired skills • Leadership: Basic • Accountability: Advanced • People Management : Basic • Teamwork &amp; Collaboration: Expert • Representing the ICRC: Advanced • Beneficiary &amp; Client focused: Expert • Information Management: Proficient • Administrative &amp; Executive Support: Advanced • Digital Literacy (MS Office, SharePoint, Outlook): Advanced • Confidentiality &amp; Professionalism: Advanced • Attention to Detail: Advanced • Training &amp; User Support: Advanced • Planning &amp; Organization: Advanced • Events Management: Proficient • Written Communication: Advanced • Verbal Communication: Proficient • Problem Solving: Proficient • Adaptability: Proficient Language • Arabic: Native. • English: Full professional working What we offer • Salary Package: 2 120 3 095 USD/Month (As per ICRC salary scale, salary setting processes will determine fair setting in coherence with the qualifications of the applicant and the requirements of the job). • Transportation Allowance: 13$ per day. • 13th Month of salary paid in December, pro rata basis in accordance with the period worked. • Salary Review/Increase: annually • Annual Leave: 20 calendar working days of paid leave per year, pro rata basis in accordance with the period worked. • Health Insurance: Full insurance coverage (no co-NSSF) - 90% of premium fees under the class B covered by the ICRC; option for class upgrade is available with extra charges. Coverings include: In-Patient: including pre-existing cases / Out-Patients: Doctor Visits, Medicines, Laboratory tests, Therapeutical services (Physiotherapy, Psychotherapy sessions) • International Retirement Saving Plan (IRSP): a contribution valued at 11.5% of your monthly salary, these savings are paid by the end of service as a lump sum. • Other benefits subject to internal rules and regulations: High Cost of Living Allowance (HCLA), Schooling allowance, Eyeglasses Reimbursement, Learning and career development opportunities, Internal mobility opportunities leading to expatriate roles. Additional information •&nbsp;</p><p><strong>Desired Candidate Profile</strong></p><p>• Bachelor s degree in Business Administration, Information Management or a related field.<br>• A minimum of 3 years of demonstrated experience in assisting high level professionals preferably within an international organization, NGO, or multinational environment and 2 years of experience in user support, training, and capacity building.<br>• Leadership: Basic<br>• Accountability: Advanced<br>• People Management : Basic<br>• Teamwork &amp; Collaboration: Expert<br>• Representing the ICRC: Advanced<br>• Beneficiary &amp; Client focused: Expert<br>• Information Management: Proficient<br>• Administrative &amp; Executive Support: Advanced<br>• Digital Literacy (MS Office, SharePoint, Outlook): Advanced<br>• Confidentiality &amp; Professionalism: Advanced<br>• Attention to Detail: Advanced<br>• Training &amp; User Support: Advanced<br>• Planning &amp; Organization: Advanced<br>• Events Management: Proficient<br>• Written Communication: Advanced<br>• Verbal Communication: Proficient<br>• Problem Solving: Proficient<br>• Adaptability: Proficient<br>• Arabic: Native.<br>• English: Full professional working</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Faculty: Issam Fares Faculty of Technology (IFFT)<br>Department: Agriculture and Food Sciences<br>Institution: University of Balamand<br>Duty Station: Koura/Akkar Campus</p><p>I. Background<br>The Agriculture and Food Sciences Department at the Issam Fares Faculty of Technology (IFFT) is committed to advancing academic excellence, applied research, and industry engagement in agriculture and agri-food systems. In response to evolving national and regional challenges including food security, climate change, rural livelihoods, and value chain inefficiencies the faculty is strengthening its capacity to integrate:<br>- Academic teaching<br>- Applied research<br>- Development programming<br>This position is designed as a strategic hybrid role, combining academic responsibilities with applied engagement through the Agriculture Value Chain Center (AVCC), to enhance the university's contribution to climate-smart innovation, entrepreneurship, and sustainable development in the agri-food sector.</p><p>II. Description of the position<br>This position is designed to serve as a strategic bridge between academia, industry, and development actors, strengthening the University's role in addressing real-world challenges in the agri-food sector while enhancing research impact, student employability, and institutional visibility. The purpose of this position is to:<br>- Deliver high-quality teaching and academic supervision in agriculture and food sciences<br>- Lead applied, multidisciplinary research aligned with national and regional priorities<br>- Contribute to business development, project design, and implementation through the AVCC<br>- Strengthen university industry donor partnerships<br>- Position the university as a center of excellence in agri-food systems and value chain development</p><p>III. Scope of Work<br>The position is structured around three integrated pillars:</p><p>A. Teaching &amp; Academic Responsibilities<br>Teaching &amp; Course Delivery<br>- Deliver undergraduate and graduate courses in areas such as:<br>- Food Microbiology and Food Safety<br>- Food Quality Control and Standards<br>- Agri-Food Systems and Value Chains<br>- Climate-Smart Agriculture and Sustainability<br>- Research Methodology and Data Analysis<br>- Apply innovative teaching approaches, including:<br>- Case-based learning<br>- Problem-based learning<br>- Field-based and laboratory instruction<br>Curriculum Development<br>- Design and update curricula to reflect:<br>- Market needs and employability<br>- Industry standards and regulations<br>- Emerging trends in agri-food innovation<br>- Contribute to program development and accreditation processes<br>Student Supervision &amp; Mentorship<br>- Supervise undergraduate capstone projects<br>- Provide academic advising and mentorship<br>- Promote student engagement in research and applied projects<br>Academic Service<br>- Participate in departmental and faculty committees<br>- Contribute to academic planning, evaluation, and quality assurance processes</p><p>B. Research &amp; Innovation<br>Applied and Academic Research<br>- Lead and conduct research in areas such as:<br>- Food safety and microbiology<br>- Traditional and functional foods<br>- Sustainable and climate-resilient agriculture<br>- Agri-food systems and value chains<br>- Nutrition-sensitive agriculture<br>- Design and implement mixed-methods research and assessments , including:<br>- Household and market surveys<br>- Value chain and livelihoods analyses<br>- Climate and agricultural risk assessments<br>Research Output<br>- Publish in peer-reviewed journals<br>- Present at national and international conferences<br>- Contribute to policy-oriented and applied research outputs<br>Research Funding &amp; Grants<br>- Identify and pursue funding opportunities from international and local donors<br>- Lead or contribute to competitive research and development proposals</p><p>C. Agriculture Value Chain Center (AVCC) Applied Role<br>Business Development &amp; Partnerships<br>- Identify and pursue funding opportunities in:<br>- Agriculture and food systems<br>- Rural livelihoods<br>- Climate change adaptation<br>- Water management<br>- Lead the development of high-quality project proposals<br>- Establish and strengthen partnerships with:<br>- Private sector (SMEs, agribusinesses, cooperatives)<br>- NGOs and INGOs<br>- UN agencies and donors<br>- Government institutions<br>Project Design &amp; Management<br>- Lead the design and implementation of multi-sectoral projects<br>- Ensure:<br>- Effective planning and budgeting<br>- Timely and high-quality implementation<br>- Compliance with donor requirements<br>Develop and oversee:<br>- Monitoring, Evaluation, Accountability and Learning (MEAL) frameworks<br>- Data collection and analysis systems<br>Technical Advisory &amp; Consulting Services<br>- Provide high-level technical expertise in:<br>- Food safety and quality control<br>- Value chain analysis and development<br>- Agricultural production, processing, and agri-food systems<br>- Lead and conduct:<br>- Complex market assessments and agri-food value chain analyses, including mapping of actors, bottlenecks, and opportunities<br></p><p><b>VIII. Qualifications &amp; Experience</b><br>Education<br>- PhD in:<br>- Food Science<br>- Agriculture<br>- Agri-Food Systems<br>- Or a closely related field</p><p>Professional Experience Required<br>- Minimum 5 years of academic experience, including:<br>- University-level teaching<br>- Curriculum development<br>- Student supervision<br>- Minimum 10 years of professional experience in development, humanitarian, or applied agricultural sectors, including:<br>Program &amp; Project Management<br>- Experience in designing, implementing, and managing multi-sectoral projects<br>- Experience working with donor-funded programs<br>- Strong experience in budgeting, planning, and reporting<br>Analytical &amp; Technical Expertise<br>- Proven experience in:<br>- Conducting complex market assessments and agri-food value chain analyses<br>- Designing data collection methodologies and tools (surveys, sampling, field tools)<br>- Producing high-quality technical and analytical documents<br>- Demonstrated ability to translate analysis into:<br>- Program design<br>- Strategic recommendations<br>- Evidence-based advocacy<br>Stakeholder Engagement<br>- Extensive experience working with:<br>- Local stakeholders (farmers, cooperatives, SMEs, government)<br>- International stakeholders (UN agencies, donors, INGOs)<br>- Proven ability to coordinate multi-stakeholder processes and represent institutions in technical forums<br>Business Development<br>- Proven experience in:<br>- Proposal development<br>- Fundraising and donor engagement<br>- Securing project funding<br><br></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>PhD in: Food Science, Agriculture, Agri-Food Systems, Or a closely related field</li><li>Minimum 5 years of academic experience, including: University-level teaching, Curriculum development, Student supervision</li><li>Minimum 10 years of professional experience in development, humanitarian, or applied agricultural sectors, including: Program &amp; Project Management, Analytical &amp; Technical Expertise, Stakeholder Engagement, Business Development</li><li>Experience in designing, implementing, and managing multi-sectoral projects</li><li>Experience working with donor-funded programs</li><li>Strong experience in budgeting, planning, and reporting</li><li>Proven experience in: Conducting complex market assessments and agri-food value chain analyses, Designing data collection methodologies and tools (surveys, sampling, field tools), Producing high-quality technical and analytical documents</li><li>Demonstrated ability to translate analysis into: Program design, Strategic recommendations, Evidence-based advocacy</li><li>Extensive experience working with: Local stakeholders (farmers, cooperatives, SMEs, government), International stakeholders (UN agencies, donors, INGOs)</li><li>Proven ability to coordinate multi-stakeholder processes and represent institutions in technical forums</li><li>Proven experience in: Proposal development, Fundraising and donor engagement, Securing project funding</li><li>Preferred: Experience with international donors (EU, UN, World Bank, AICS, etc.), Experience in value chain development and rural livelihoods, Experience in climate-smart agriculture and sustainability, Experience in Lebanon and/or the MENA region, Experience in applied research, consulting, and university industry collaboration</li><li>Strong teaching and academic mentoring skills</li><li>Advanced analytical and research skills</li><li>Expertise in technical writing and high-level reporting</li><li>Proposal writing and fundraising expertise</li><li>Project management and coordination</li><li>Stakeholder engagement and partnership building</li><li>Leadership and strategic thinking</li><li>Ability to bridge academia, applied research, and development practice</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Experience Level: Junior/Mid-Level (1+ Years) Industry: Business Software / ERP (e.g., Odoo) About Us Azkatech is dedicated to delivering exceptional Odoo implementations, maximizing value and minimizing time-to-value for our partners. We foster a culture of continuous improvement, seeking motivated, self-learning individuals who are able to add more value to our clients. Role Overview We are seeking a proactive and detail-oriented Customer Success &amp; After-Sales Specialist to join our team. This role is a hybrid position, combining the relationship-building and strategic aspects of a Customer Success Specialist with the technical and problem-solving duties of an After-Sales Specialist. The ideal candidate will be the primary point of contact for our clients post-implementation, ensuring they achieve maximum value from their ERP/B2B solution while also providing essential technical support. Key Responsibilities Customer Relationship Management: Build and maintain strong, long-term relationships with a portfolio of clients. Act as a trusted advisor, understanding their business needs and challenges to align our solution with their goals. Proactive Engagement: Conduct regular check-ins and proactive health checks to monitor product adoption and user engagement. Identify and address potential issues before they impact customer satisfaction. Technical Support: Serve as the first line of defense for customer issues. This includes troubleshooting technical problems , handling bug reports , error messages , and other system-related issues . Case Management: Efficiently manage a queue of support tickets, ensuring timely and effective resolution in collaboration with the technical support team. Strategic Planning: Participate in periodic business reviews with clients to discuss performance, strategic goals, and potential improvements or expansions. Issue Resolution: Handle customer complaints with empathy and professionalism, acting as a liaison between the client and internal teams to ensure all issues are resolved to the customer s satisfaction. Opportunity Identification: Proactively identify opportunities for upselling or cross-selling new features or services based on a deep understanding of the client s business. Qualifications Proven experience in a similar after-sales, customer success, or account management role within the B2B software industry. Experience with ERP systems. Past support or implementation roles are a plus. Odoo Experience is a Big Plus Demonstrated success in sales, including upselling and cross-selling. Strong analytical and problem-solving skills. Exceptional communication and interpersonal skills. Understanding of B2B market dynamics and research methodologies. Ability to build and maintain strong client relationships. Primary Goals, Approach, and Key Performance Indicators (KPIs) Goal Proactively ensure long-term customer value and retention while reactively providing timely and effective technical support and issue resolution. Approach A hybrid approach combining strategic, relationship-oriented engagement with a reactive, problem-solving mindset . The role balances proactive communication and business planning with efficient and expert-level technical troubleshooting. KPIs Increase in modules used by existing clients. Upsell/cross-sell revenue and pipeline value. Customer retention rate (CRR), Net Promoter Score (NPS), and Customer Satisfaction Score (CSAT). Number of actionable market insights gathered. Why Join Azkatech? Competitive salary and benefits package. Opportunity to work with a leading Odoo Gold partner. Professional development and growth opportunities. Dynamic and collaborative work environment.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Qualifications</h2><p>Proven experience in a similar after-sales, customer success, or account management role within the B2B software industry.</p><p>Experience with ERP systems. Past support or implementation roles are a plus. Odoo Experience is a Big Plus</p><p>Demonstrated success in sales, including upselling and cross-selling.</p><p>Strong analytical and problem-solving skills.</p><p>Exceptional communication and interpersonal skills.</p><p>Understanding of B2B market dynamics and research methodologies.</p><p>Ability to build and maintain strong client relationships.</p><h2>Primary Goals, Approach, and Key Performance Indicators (KPIs)</h2><h3>Goal</h3><p>Proactively ensure long-term customer value and retention while reactively providing timely and effective technical support and issue resolution.</p><h3>Approach</h3><p>A hybrid approach combining strategic, relationship-oriented engagement with a reactive, problem-solving mindset . The role balances proactive communication and business planning with efficient and expert-level technical troubleshooting.</p><h3>KPIs</h3><ul><li>Increase in modules used by existing clients.</li><li>Upsell/cross-sell revenue and pipeline value.</li><li>Customer retention rate (CRR), Net Promoter Score (NPS), and Customer Satisfaction Score (CSAT).</li><li>Number of actionable market insights gathered.</li></ul><p></p></section>

<p>We're looking for a Procurement Specialist to join our team.</p><p><b><br></b></p><p><b>Main Responsibilities:</b></p><ul><li>Source suppliers &amp; provide quotations</li><li>Compare offers and quotations versus price and quality</li><li>Follow up on the budget related to the department purchase</li><li>Issue purchase orders</li><li>Track delivery</li><li>Monitor inventory &amp; maintain procurement records</li><li>Knowledge in travel and hotel reservation is a plus</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Supply Chain</li><li>Business Administration, or related field</li><li>Maximum 5 years of relevant experience</li><li>Knowledge in procurement modules</li><li>Strong negotiation skills</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>ROLE PURPOSE:&nbsp;</strong></p><br><p>The Information Management (IM) Officer will play a key role in collecting, managing, and analysing data critical to support timely evidence-based decision-making. The IM Officer will work under the direct management and technical supervision of the Monitoring, Evaluation, Accountability, and Learning (MEAL) - Information Management Specialist. Working closely with MEAL Coordinators, field teams and Programe Development and Quality (PDQ) team, the IM Officer ensures consistency, quality, and standardization across all information management processes. The IM Officer will also support the creation and maintenance of data systems, support in development of data collection tools, data visualization as well as data reporting.</p><br><p>Also, IM Officer is responsible for managing, securing, and optimizing the use of data and information across area offices. This role ensures that data is stored effectively, accessible to the appropriate personnel, and maintained in accordance with SCI policies.</p><br><p>The role holder is expected to provide IM support during emergency response situations, rapidly setting up information systems, and managing real-time data collection to aid in decision-making.</p><br><p><strong>CHILD SAFEGUARDING:&nbsp;</strong></p><br><p>Level 3 - the post holder will have contact with children and/or young people either frequently&nbsp;(e.g. once a week or more) or intensively (e.g. four days in one month or more or overnight) because they work country programs; or are visiting country programs; or because they are responsible for implementing the police checking/vetting process staff.</p><br><p><strong>SCOPE OF ROLE:&nbsp;</strong></p><br><p>Reports to: MEAL &amp; IM Specialist&nbsp;</p><br><p>Reporting to: N/A</p><br><p>Budget responsibility: N/A&nbsp;</p><br><p><strong>KEY AREAS OF ACCOUNTABILITY:</strong></p><br><p><i>Data Collection and Management</i></p><br><ul> <li>Develops and optimizes IM solutions, including dashboards and IM solutions for enhanced data management and reporting.</li> <li>Supports IM Specialist in managing the head office’s (HO) digital platforms.</li> <li>Supports the integration of basic AI tools to improve information management workflows.</li> <li>Translates questionnaires into digital data collection tools using tools such as survey123, KOBO, and CommCare.</li> <li>Ensures programme teams are using tested and standardized data collection tools.&nbsp;</li> <li>Consolidates the collected data by relevant team members.</li> <li>Ensures the accuracy, completeness, and reliability of data received.</li> <li>Minimizes data collection, data entry and reporting efforts through introducing digital processes/ automation.&nbsp;</li> <li>Creates regular backups of internal databases.</li></ul><p><i>Information Analysis and Reporting</i></p><br><ul> <li>Creates geographical maps to analyze and visualize project implementation across areas and sites.</li> <li>Provides insights and recommendations based on data trends and analysis.</li> <li>Works with the MEAL team including other departments to gather, analyse, and interpret data to support decision-making.</li> <li>Supports case management team in data management using CPIMS and internal platforms.</li> <li>Administers, monitors, and follows-up on data entered on reporting systems.</li> <li>Designs, generates, and assists with periodic reports: monthly/quarterly, or as required.</li></ul><p><i>Data Quality Assurance</i></p><br><ul> <li>Conducts data quality checks and ensures the reliability and cleanliness of the data.</li> <li>Develops and supports in producing regular reports on information usage, data quality, and compliance.</li> <li>Implements and enforces data protection and confidentiality policies.</li> <li>Adheres to SCI policies, guidance and procedures.</li> <li>Adheres to SCI's compliance with global data protection requirements.&nbsp;</li> <li>Supports MEAL IM Specialist in implementing Data Protection plan for the HO</li></ul><p><i>System Development and Maintenance</i></p><br><ul> <li>Supports digital transformation initiatives aimed at improving information management efficiency.</li> <li>Handles database specific tasks such as creating queries, procedures, and functions to support application development.&nbsp;</li> <li>Develops, supports, maintains and strengthens Information Management systems, data usage, and general digitalization capabilities.</li> <li>Supports IM planning and activities and supports IM capacity building.</li> <li>Supports operation team on IM related needs.</li></ul><p><i>General&nbsp;</i></p><br><ul> <li>Complies with Save the Children policies and practices with respect to child protection, code of conduct, health and safety, equal opportunities and other relevant policies and procedures.&nbsp;</li></ul><p><strong>QUALIFICATIONS</strong></p><br><ul> <li>University Degree in Information Management Technology, Information Systems Management, Computer Science, Data Science, GIS, Statistics, or a related field.</li> <li>Written and spoken fluency in English and Arabic.</li></ul><p><strong>EXPERIENCE AND SKILLS</strong></p><br><p><i>Essential</i></p><br><ul> <li>Minimum 2-4 years of experience working in designing information management systems or database management, and analytic with computer skills, including advanced MS Office (Word, Excel, Outlook, PowerPoint, Access, PowerApps), Power BI are required. Mapping experience is required (GIS).</li> <li>Experience in programming such as Android Mobile App, Power BI, API, Survey 123, collector APP, KOBO and CommCare.</li> <li>Good verbal and written skills in Arabic and English</li> <li>Skills in designing and implementing information management frameworks</li> <li>Strong interpersonal and organizational skills, and ability to work under pressure</li> <li>Proven analytical and problem-solving skills</li> <li>Previous experience in IM, data analysis and coordination&nbsp;</li> <li>Demonstrated understanding of emergency response activities&nbsp;</li> <li>Ability to work in challenging and complex environments.</li> <li>Commitment to and understanding of Save the Children’s aims, values and principles including rights-based approaches.</li></ul><p><i>Desirable</i></p><br><ul> <li>Previous experience in IM, data analysis and coordination&nbsp;</li> <li>Demonstrated understanding of emergency response activities&nbsp;</li> <li>Ability to work in challenging and complex environments.</li> <li>Commitment to and understanding of Save the Children’s aims, values and principles including rights-based approaches.</li> <li>Familiarity with emerging technologies, including generative AI tools, and ability to apply them to streamline IM tasks</li></ul><p><strong>ADDITIONAL JOB RESPONSIBILITIES:</strong></p><br><p>The duties and responsibilities as set out above are not exhaustive and the role holder may be required to carry out additional duties within reasonableness of their level of skills and experience.</p><br><p><strong>EQUAL OPPORTUNITIES:</strong></p><br><p>The role holder is required to carry out the duties in accordance with the SCI Equal Opportunities and Diversity policies and procedures.</p><br><p><strong>CHILD SAFEGUARDING:</strong></p><br><p>We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse.</p><br><p><strong>FRAUD PREVENTION:</strong></p><br><p>The role holder is expected to uphold high standards of integrity and transparency, and will have access to financial, operational, or programmatic resources that require strict compliance with SCI’s Anti-Fraud and Corruption Policy. This includes responsibility for preventing, identifying, and reporting any suspected fraud, corruption, or misuse of resources in the course of their work.</p><br><p><strong>SAFEGUARDING OUR STAFF:</strong></p><br><p>The post holder is required to carry out the duties in accordance with the SCI anti-harassment policy.</p><br><p><strong>HEALTH AND SAFETY:</strong></p><br><p>The role holder is required to carry out the duties in accordance with SCI Health and Safety policies and procedures.</p><br><br> </div>