Laboratory Specialist Jobs - Beirut Lebanon

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Specialist - Customer Success will act as an advisor to the customer, building long-term relationships to drive customer satisfaction, retention, and growth. S/He ensures service excellence and timely complaint management aiming at customer retention. Main Duties and Responsibilities Owns the customer relationship and actively manages the internal and external stakeholder relationships at all levels (i.e., executive, management, technical leaders), including strategic roadmap discussions. Address customer service issues, escalate complaints ensuring appropriate teams are engaged for quick resolution. Conduct regular business reviews and customer check-ins. Track customer usage, engagement, and satisfaction metrics. Identify opportunities for upselling or cross-selling additional products. Supports collaboration across Sales, Support, Product, and Professional Services to ensure continuity and strategic alignment. Maintain accurate customer records and activities in the CRM system. Prepare periodic reports to the relevant stakeholders.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">Education Bachelor s degree in Business Administration or any other related field Experience 1 2 years of experience in Customer Success, Account Management, Customer Support, or a customer-facing role. Strong relationship management skills with the ability to engage customers proactively. Able to identify customer needs, support product adoption, uncover upselling opportunities, and manage customer escalations. #LI-LM1</p></section>

Company Description - Software Solutions is a leading provider of software and IT solutions with over 35 years of experience, serving clients in Lebanon, Saudi Arabia, Qatar, and across the MENA region. Supported by a team of more than 200 professionals, the company delivers high-quality, integrated solutions that streamline business processes and enable digital transformation. The company offers a wide range of products, including ERP systems with HR and payroll modules, specialized payroll and school systems, POS, e-commerce platforms, mobile sales automation, and warehouse management solutions. The company maintains strong partnerships with global technology leaders such as SAP, Microsoft, LS Retail, Odoo, and others, ensuring access to advanced tools and best practices. With a robust project management approach, the company focuses on seamless implementation and tailored solutions that help organizations grow and operate more efficiently. <br> <br>Role Description The Senior Odoo Support Specialist is a full-time, on-site role based in Ras Beirut. This role is responsible for providing high-level technical and functional support to clients experiencing issues with their Odoo ERP systems across all modules. Day-to-day tasks include receiving escalated customer calls, analyzing and diagnosing complex system problems across accounting, sales, inventory, HR, payroll, manufacturing, CRM, project management, e-commerce, and other Odoo modules, guiding users through troubleshooting steps, and ensuring timely resolution of Odoo-related inquiries. The specialist collaborates closely with clients and internal technical teams to resolve software bugs, configure system workarounds, optimize Odoo modules, and support system updates or enhancements. The role also involves documenting support cases, conducting root-cause analysis, providing training on module-specific features, and contributing to the continuous improvement of the company's Odoo support services and knowledge base. <br> <br>Qualifications <br> <br> <br> <br> Candidates should possess strong skills in Odoo ERP Administration and Support across multiple modules, including configuration, troubleshooting, and system maintenance. <br> Candidates should possess comprehensive knowledge of core Odoo modules including Accounting, Sales, Inventory, HR, Payroll, Manufacturing, CRM, Project Management, E-Commerce, and Warehouse Management. <br> Candidates should possess solid Customer Service and Technical Support knowledge, with experience in handling escalated calls and managing client expectations in a multi-module environment. <br> Candidates should possess robust Analytical Skills, including the ability to interpret error logs, diagnose software issues across different modules, and propose effective technical solutions. <br> Candidates should possess understanding of complex Business Processes and workflows across various departments and their integration within the Odoo ecosystem. <br> Bachelor's degree in Computer Science, Information Systems, Business Administration, or a related technical field. <br> Experience implementing or providing advanced support for Odoo ERP across multiple modules or similar comprehensive business software solutions. <br> Familiarity with ITIL practices and ticketing systems for managing customer support requests. <br> Strong communication and client-facing skills, with the ability to explain complex technical concepts to non-technical users over the phone and conduct training sessions. <br> Proficiency in Python and PostgreSQL is an advantage for understanding Odoo's backend structure and customizing solutions. <br> Ability to work collaboratively in cross-functional teams and manage multiple urgent client issues effectively

<p><h4>About Infoquest</h4> <p>At Infoquest, we believe that better decisions shape better futures. We are a next-generation custom sourcing expert network serving consultants, investors, and corporate strategists. Our mission is to close critical knowledge gaps by quickly, accurately, and in full compliance connecting decision-makers with highly specialized subject matter experts.</p> <p>What started as a vision to become the first homegrown expert network in the Middle East has evolved into an international business serving clients across multiple regions. Today, with offices in Beirut and Bogotá, we continue to expand our global footprint while maintaining the entrepreneurial spirit that fueled our growth.</p> <p>We operate with urgency, ownership, and high standards. We value accountability, adaptability, and precision in everything we do. Joining Infoquest means becoming part of a fast-growing, performance-driven environment where impact is visible and growth is earned.</p> <h4>Role Overview</h4> <p>The Senior Talent Acquisition Specialist will play a key role in supporting both Talent Acquisition and Human Resources initiatives across the organization. This position will be responsible for managing recruitment activities across Lebanon and Colombia while also supporting onboarding, employee engagement, performance management, and HR operations.</p> <p>The ideal candidate is proactive, highly organized, people-oriented, and comfortable operating in a fast-paced environment where priorities evolve quickly and ownership is expected.</p> <h4>Key Responsibilities</h4> <strong>Recruitment & Talent Acquisition</strong><br> <li>Lead end-to-end recruitment activities for positions across both Lebanon and Colombia.</li> <li>Source candidates through various channels, including LinkedIn, job boards, referrals, networking, and university partnerships.</li> <li>Screen applications and coordinate subsequent interview stages with hiring managers.</li> <li>Manage candidate pipelines and ensure a positive candidate experience throughout the recruitment process.</li> <li>Develop and implement effective sourcing and recruitment strategies to attract high-quality talent.</li> <li>Coordinate and participate in university recruitment initiatives, career fairs, and employer branding activities.</li> <li>Build and maintain relationships with universities, student organizations, and career centers to strengthen the talent pipeline.</li> <strong>Onboarding & Orientation</strong><br> <li>Lead the onboarding process for new hires under the guidance of the HR Manager.</li> <li>Coordinate onboarding schedules and ensure all required documentation is completed before the employee's start date.</li> <li>Assist in conducting onboarding and orientation sessions covering company policies, procedures, available tools, and workplace expectations.</li> <li>Support new employees throughout their integration into the company.</li> <strong>HR Administration</strong><br> <li>Maintain employee records and ensure HR documentation is accurate, organized, and up to date.</li> <li>Support the development, implementation, and communication of HR policies and procedures.</li> <li>Maintain HR databases and generate reports as needed.</li> <li>Assist with HR documentation, employee letters, and administrative processes.</li> <strong>Employee Relations & Engagement</strong><br> <li>Coordinate employee engagement activities, team-building events, and company outings.</li> <li>Monitor employee satisfaction through surveys, feedback sessions, and other engagement tools.</li> <li>Assist in implementing initiatives designed to improve employee experience, engagement, and retention.</li> <li>Support a positive and collaborative work environment by responding to employee inquiries and concerns.</li> <strong>Performance Management & Learning & Development</strong><br> <li>Support the performance review cycle, including preparation, tracking, and follow-up activities.</li> <li>Help with learning and development initiatives and maintain training records.</li> <li>Assist in coordinating training sessions, coaching programs, and employee development plans.</li> <li>Support managers and employees in achieving development objectives and growth goals.</li> <h4>What We're Looking For</h4> <li>2–4 years of experience in Talent Acquisition, Human Resources, Recruitment, or a related field.</li> <li>Experience managing recruitment processes and sourcing candidates through multiple channels.</li> <li>Strong interviewing, communication, and stakeholder management skills.</li> <li>Excellent organizational and time-management abilities.</li> <li>Ability to manage multiple priorities and projects simultaneously.</li> <li>Strong attention to detail and administrative skills.</li> <li>Experience using ATS platforms, LinkedIn Recruiter, and HR systems is preferred.</li> <li>Comfortable operating in a fast-paced, performance-driven environment.</li> <li>Strong sense of ownership, accountability, and initiative.</li> <li>Fluency in English is required; additional languages are a plus.</li> <h4>What We Offer</h4> <li>Clear career progression and access to learning and development programs.</li> <li>Exposure to international hiring and HR initiatives across multiple markets.</li> <li>The opportunity to play a key role in the growth of a rapidly scaling company.</li> <li>A vibrant workspace in the Beirut Digital District.</li> <li>Direct collaboration with senior leadership and cross-functional teams.</li></p><p></p>

Company Description <br> <br>Shabarek Trading is an international agricultural commodity trading company specializing in the sourcing and distribution of grains, oilseeds, and feed ingredients. We source products from North America, South America, the Black Sea region, and Europe to the East Med region. <br> <br>Built on reliability, integrity, and market expertise, we deliver efficient supply chain solutions through a strong global network of suppliers, shipping partners, and logistics providers. <br> <br>Role Overview <br> <br>We are looking for a highly organized and proactive Logistics Operations Specialist to join our growing operations team in Beirut. <br> <br>The successful candidate will coordinate the end-to-end execution of international commodity shipments, ensuring smooth logistics operations from origin to destination. This role requires excellent organizational skills, attention to detail, and the ability to manage multiple shipments while maintaining accurate documentation and clear communication with suppliers, customers, shipping lines, insurance, surveyors, banks, and freight forwarders. <br> <br>Key Responsibilities <br> <br>* Coordinate international and local shipments from origin to final destination. <br>* Prepare, review, and manage shipping and trade documentation, including Bills of Lading, Certificates of Origin, Phytosanitary Certificates, Commercial Invoices, Packing Lists, insurance and related documents. <br>* Liaise with suppliers, customers, shipping lines, freight forwarders, surveyors, inspection companies, and port agents. <br>* Track vessel movements and shipment progress to ensure timely deliveries. <br>* Coordinate customs clearance and cargo discharge activities where required. <br>* Monitor inventory, stock movements, and warehouse operations. <br>* Resolve operational issues efficiently while minimizing delays and costs. <br>* Ensure compliance with international trade regulations, company procedures, and contractual obligations. <br>* Maintain accurate operational records and prepare shipment status reports. <br>* Work closely with the Trading, Finance, and Commercial teams to ensure seamless execution of contracts. <br>* Identify opportunities to improve operational efficiency and reduce logistics costs. <br> <br>Qualifications <br> <br>* Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or a related field. <br>* 2–5 years of experience in logistics, shipping, supply chain, or commodity trading. <br>* Previous experience in agricultural commodities or bulk shipping is a strong advantage. <br>* Good understanding of international shipping procedures and trade documentation. <br>* Knowledge of Incoterms, Letters of Credit (LCs), and international trade practices is preferred. <br>* Strong analytical and problem-solving skills. <br>* Excellent organizational and time-management abilities. <br>* High attention to detail and accuracy. <br>* Strong communication and interpersonal skills. <br>* Proficiency in Microsoft Office, particularly Excel. <br>* Ability to work under pressure and manage multiple priorities. <br>* Fluent in English; Arabic is required. Additional languages are a plus. <br> <br>What We Offer <br> <br>* Opportunity to work in a dynamic international commodity trading environment. <br>* Exposure to global agricultural markets and international logistics. <br>* Professional growth within a fast-growing company. <br>* Collaborative and entrepreneurial work culture. <br>* Competitive salary based on experience

* Currently pursuing or recently completed a Bachelor's degree in Food Science, Chemistry, Biology, Laboratory Sciences, or a related field. <br>* Basic knowledge of laboratory procedures and quality control practices. <br>* Good analytical and laboratory skills. <br>* Strong attention to detail and accuracy in testing and recording results. <br>* Ability to follow laboratory safety and hygiene procedures. <br>* Good communication and teamwork skills

We are looking for a dedicated Laboratory Technician to join our team. the medical center is in Ashrafieh near HDF. The ideal candidate will possess hands-on experience in sample analysis, equipment maintenance, blood withdrawal and quality control standards. <br> <br>Key Responsibilities: <br>- Perform routine clinical laboratory tests and sample processing accurately. <br>- Prepare specimens, reagents, and maintain laboratory equipment. <br>- Maintain strict compliance with safety, hygiene, and quality assurance protocols. <br>- Accurately document, record, and report test results

<p><h4>About Infoquest</h4> <p>At Infoquest, we believe that better decisions shape better futures. We are a next-generation custom sourcing expert network serving consultants, investors, and corporate strategists. Our mission is to close critical knowledge gaps by quickly, accurately, and in full compliance connecting decision-makers with highly specialized subject matter experts.</p> <p>What started as a vision to become the first homegrown expert network in the Middle East has evolved into an international business serving clients across multiple regions. Today, with offices in Beirut and Bogotá, we continue to expand our global footprint while maintaining the entrepreneurial spirit that fueled our growth.</p> <p>We operate with urgency, ownership, and high standards. We value accountability, adaptability, and precision in everything we do. Joining Infoquest means becoming part of a fast-growing, performance-driven environment where impact is visible and growth is earned.</p> <h4>Role Overview</h4> <p>The Senior Talent Acquisition Specialist will play a key role in supporting both Talent Acquisition and Human Resources initiatives across the organization. This position will be responsible for managing recruitment activities across Lebanon and Colombia while also supporting onboarding, employee engagement, performance management, and HR operations.</p> <p>The ideal candidate is proactive, highly organized, people-oriented, and comfortable operating in a fast-paced environment where priorities evolve quickly and ownership is expected.</p> <h4>Key Responsibilities</h4> <strong>Recruitment & Talent Acquisition</strong><br> <li>Lead end-to-end recruitment activities for positions across both Lebanon and Colombia.</li> <li>Source candidates through various channels, including LinkedIn, job boards, referrals, networking, and university partnerships.</li> <li>Screen applications and coordinate subsequent interview stages with hiring managers.</li> <li>Manage candidate pipelines and ensure a positive candidate experience throughout the recruitment process.</li> <li>Develop and implement effective sourcing and recruitment strategies to attract high-quality talent.</li> <li>Coordinate and participate in university recruitment initiatives, career fairs, and employer branding activities.</li> <li>Build and maintain relationships with universities, student organizations, and career centers to strengthen the talent pipeline.</li> <strong>Onboarding & Orientation</strong><br> <li>Lead the onboarding process for new hires under the guidance of the HR Manager.</li> <li>Coordinate onboarding schedules and ensure all required documentation is completed before the employee's start date.</li> <li>Assist in conducting onboarding and orientation sessions covering company policies, procedures, available tools, and workplace expectations.</li> <li>Support new employees throughout their integration into the company.</li> <strong>HR Administration</strong><br> <li>Maintain employee records and ensure HR documentation is accurate, organized, and up to date.</li> <li>Support the development, implementation, and communication of HR policies and procedures.</li> <li>Maintain HR databases and generate reports as needed.</li> <li>Assist with HR documentation, employee letters, and administrative processes.</li> <strong>Employee Relations & Engagement</strong><br> <li>Coordinate employee engagement activities, team-building events, and company outings.</li> <li>Monitor employee satisfaction through surveys, feedback sessions, and other engagement tools.</li> <li>Assist in implementing initiatives designed to improve employee experience, engagement, and retention.</li> <li>Support a positive and collaborative work environment by responding to employee inquiries and concerns.</li> <strong>Performance Management & Learning & Development</strong><br> <li>Support the performance review cycle, including preparation, tracking, and follow-up activities.</li> <li>Help with learning and development initiatives and maintain training records.</li> <li>Assist in coordinating training sessions, coaching programs, and employee development plans.</li> <li>Support managers and employees in achieving development objectives and growth goals.</li> <h4>What We're Looking For</h4> <li>2–4 years of experience in Talent Acquisition, Human Resources, Recruitment, or a related field.</li> <li>Experience managing recruitment processes and sourcing candidates through multiple channels.</li> <li>Strong interviewing, communication, and stakeholder management skills.</li> <li>Excellent organizational and time-management abilities.</li> <li>Ability to manage multiple priorities and projects simultaneously.</li> <li>Strong attention to detail and administrative skills.</li> <li>Experience using ATS platforms, LinkedIn Recruiter, and HR systems is preferred.</li> <li>Comfortable operating in a fast-paced, performance-driven environment.</li> <li>Strong sense of ownership, accountability, and initiative.</li> <li>Fluency in English is required; additional languages are a plus.</li> <h4>What We Offer</h4> <li>Clear career progression and access to learning and development programs.</li> <li>Exposure to international hiring and HR initiatives across multiple markets.</li> <li>The opportunity to play a key role in the growth of a rapidly scaling company.</li> <li>A vibrant workspace in the Beirut Digital District.</li> <li>Direct collaboration with senior leadership and cross-functional teams.</li></p><p></p>

WE’RE HIRING! <br> <br>Digital Marketing & Content Specialist <br> <br>???? Dawra Branch – Beirut <br> <br>Wahhab Company is looking for a creative and motivated Digital Marketing & Content Specialist to join our team. <br> <br>Key Responsibilities <br> <br>Manage and develop social media content, including posts, stories & reels. <br>Create professional visual and written marketing materials. <br>Plan and manage digital advertising campaigns. <br>Prepare content calendars and marketing reports. <br>Coordinate product, project & company photoshoots. <br>Conduct market and competitor research. <br>Support website content and maintain Wahhab’s visual identity. <br> <br>Qualifications <br> <br>Bachelor’s degree in Marketing, Digital Marketing, Advertising, Communications, Graphic Design, or related field. <br>1–2 years of relevant experience in digital marketing, social media, content creation, or graphic design. <br>Good knowledge of Meta Business Suite, Meta Ads Manager & Canva or similar tools. <br>Basic photo and video editing skills. <br>Strong communication skills in Arabic & English. <br>Creative, organized, detail-oriented, and able to manage multiple tasks. <br>Portfolio or previous work samples are preferred

???? Job Opportunity: Senior Marketing Specialist <br>???? Beirut, Lebanon <br> ???? Full-Time Position: Monday - Friday from 9-5 <br> Very good Salary + Insurance In/Out & NSSF. <br> <br>A reputable company in Beirut is currently seeking to hire a Senior Marketing Specialist to join its growing team. <br>Key Responsibilities: <br>• Design and implement effective marketing plans and promotional activities. <br> • Maintain brand identity and ensure consistency in all marketing communications and materials. <br> • Coordinate with the Marketing Manager on campaign execution, product promotions, and digital marketing initiatives. <br> • Create and manage engaging marketing content for various platforms. <br> • Support sales and business growth through targeted marketing efforts. <br> • Track marketing expenses and ensure activities remain within the approved budget. <br>Requirements: <br>✔ Bachelor’s degree in Marketing, Communications, Business, or any related field. <br> ✔ Minimum 5 years of experience in Marketing and Brand Management. <br> ✔ Good knowledge of digital marketing tools and strategies. <br> ✔ Strong analytical and reporting skills. <br> ✔ Excellent communication and presentation skills. <br> ✔ Ability to work under pressure and meet deadlines. <br> ✔ Fluency in Arabic and English is a must. <br> <br>???? Interested candidates are kindly requested to send their updated CV to this email: (haddadgrace02@gmail.com) and mention the job title you are applying for

**We're Hiring: Sales Specialist | Beirut** <br> <br>We are looking for a motivated and ambitious **Sales Specialist** to join a growing financial company based in **Beirut**. <br> <br>**What we offer:** <br> <br>* Salary: **USD 800–900** <br>* Monday to Friday <br>* Working hours: **9:00 AM – 6:00 PM** <br>* A supportive environment with opportunities to learn, grow, and develop your sales career. <br> <br>**We're looking for someone who is:** <br> <br>* Eager to learn and build a career in sales. <br>* Strong in communication and relationship-building. <br>* Motivated, professional, and committed to achieving results. <br> <br>**Please apply only if you:** <br> <br>* Are genuinely interested in the role. <br>* Are comfortable with the salary range (**USD 800–900**) + insurance + Bonus <br>* Can commit to the Monday–Friday, 9:00 AM–6:00 PM schedule. <br> <br>If you're serious about starting or growing your career in sales, we'd love to hear from you!

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Specialist - Renewals supports the renewal of software maintenance and subscription contracts. This role works closely with customers, channel, and internal stakeholders to ensure timely renewals, maximize customer retention, and maintain recurring revenue</p><p>Main Duties and Responsibilities</p><ul><li>Monitor upcoming support expiration dates and proactively engage with customers and the channel regarding renewals.</li><li>Prepare and share renewal quotations based on vendor policies, 90 days in advance.</li><li>Follow up with the customer to identify and resolve renewal-related issues, in coordination with internal stakeholders, to drive timely renewal closure.</li><li>Collaborate with distributors and resellers to monitor renewal progress, identify potential risks, and ensure timely renewal closure.</li><li>Ensure renewal opportunities are accurately maintained in the CRM system, including customer details, renewal status, expected close dates, and forecast information.</li><li>Maintain a rolling 120-day renewal forecast and submit reports highlighting expected revenue and high-risk opportunities weekly.</li><li>Ensure compliance with vendor licensing policies and internal business processes.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><b>Position Requirements</b></p><p>Education</p><p>Bachelor s degree in Business Administration or any other related field.</p><p>Experience</p><p>1 2 years of experience in sales support, inside sales, renewals, or commercial operations.</p><p>Experience using CRM/ERP systems, preferably Salesforce.</p><p>Strong attention to detail, organizational, and communication skills.</p>#LI-LM1<p></p></section>

SEA SKY SERVICES SARL <br>Job Description — Operations & Documentation Specialist <br>Beirut, Lebanon | Full Time <br>________________________________________ <br> <br>POSITION OVERVIEW <br> <br>Sea Sky Services SARL is a Lebanese freight forwarding since 1995 and customs clearing company operating since 1929. The Operations & Documentation Specialist manages day-to-day shipment files and handles all freight documentation across sea and air freight operations. <br>• Department: Operations <br>• Location: Rmeil, Beirut, Lebanon <br>• Experience: Minimum 1-3 years <br>• Software: Odoo ERP (advantage) <br> <br>________________________________________ <br> <br>KEY RESPONSIBILITIES <br> <br>• Verify HBL against MBL and House AWB against Master AWB <br>• Check manifests, EUR1, and related shipping documents <br>• Review shipping documents: Invoice, Packing List, and related certificates <br>• Handle cross-trade shipment documentation <br>• Submit shipping instructions to carriers and shipping lines <br>• Communicate with carriers, shipping lines, and overseas agents <br>• Liaise with customs brokers and customs agents <br>• Follow up on vessel and flight schedules <br>• Coordinate delivery and trucking <br>• Manage and update shipment files on Odoo ERP <br> <br>________________________________________ <br> <br>REQUIREMENTS <br> <br>• Minimum 1-3 years of experience in freight forwarding operations <br>• Minimum 1-3 years of hands-on experience in sea and air freight documentation <br>• Strong knowledge of import and export procedures <br>• Familiarity with customs documentation and clearance processes <br>• Proficiency in Odoo is a strong advantage <br>• Based in Lebanon <br> <br>________________________________________

We're looking for a driven SaaS Growth Specialist to own sales and marketing for a B2B software product operating in the fitness and wellness industry across the Levant and MENA region. <br> <br>This is a hybrid role for someone who thrives in an early-stage environment, is comfortable doing both outbound sales and hands-on digital marketing, and can build a repeatable growth engine from the ground up. <br> <br>────────────────────────────── <br>What You'll Do <br>────────────────────────────── <br>→ Identify and prospect potential clients through direct outreach via WhatsApp, Instagram DM, and phone <br>→ Conduct product demos, handle objections, and close subscription deals <br>→ Manage and optimize paid social campaigns (Meta) and content strategy across Instagram and LinkedIn <br>→ Build and maintain a CRM pipeline, track conversion metrics, and report on growth KPIs weekly <br>→ Support onboarding of new clients to ensure early success and reduce churn <br>→ Develop case studies, testimonials, and referral programs to drive word-of-mouth growth <br> <br>────────────────────────────── <br>What We're Looking For <br>────────────────────────────── <br>✓ 2–4 years of experience in B2B SaaS sales, growth marketing, or a combined role <br>✓ Comfortable with both outbound hustle and inbound content — you don't wait for leads <br>✓ Fluent in Arabic and English, written and spoken <br>✓ Hands-on experience with Meta Ads Manager and social content creation <br>✓ Data-driven mindset — you track what works and cut what doesn't <br>✓ Background in or interest in fitness, wellness, or hospitality is a plus

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><b>Job Title</b><br>Specialist - Compliance<br>Job Scope<br>The Specialist - Compliance is accountable for assisting in implementing the compliance program while auditing policies and practices in place and identifying related risks and weaknesses. S/He supports various departments/affiliates, spreads awareness and addresses any compliance related issue.<br>Main Duties and Responsibilities<br>• Implement the compliance program and assist in creating internal controls accordingly;<br>• Assist in the compliance program awareness through continuous communication and conduct trainings as and when needed;<br>• Assist in the enhancement of current components of the compliance program tackling export control laws, employee s code of conduct and anti-corruption programs;<br>• Support in drafting and auditing company policies, procedures and practices and report potential weaknesses/risks;<br>• Work on vendor audits and perform other assigned audits as required;<br>• Follow up with entities on the implementation of new processes such as third-party and partners onboarding processes;<br>• Address queries from companies and perform screening of customers on a third-party tool;<br>• Assist in the investigation of compliance matters and create effective action plans in response to compliance discoveries and violations;<br>• Coordinate regularly with various departments for any compliance related issues.<br>Position Requirements<br>Education<br>Bachelor s degree in Audit, Law or any other related field<br>Experience<br>At least 2 years of relevant experience<br></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking a highly motivated and detail-oriented E-Commerce Specialist to support and manage the day-to-day operations of our online Ecommerce platform. The ideal candidate will be responsible for maintaining product listings, monitoring inventory, managing orders, coordinating with internal teams and external partners, and ensuring an exceptional online customer experience.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Strong E-Commerce and Sales skills, with experience managing online product catalogs and driving digital revenue.</li><li>Analytical Skills to interpret data, track key performance metrics, and make data-informed recommendations.</li><li>Customer Service abilities to handle inquiries, resolve issues, and ensure a positive online shopping experience.</li><li>Effective Communication skills for collaborating with cross-functional teams and interacting with customers and partners.</li><li>Familiarity with ecommerce platforms, online payment systems, and basic digital marketing concepts.</li><li>Attention to detail, organizational skills, and the ability to manage multiple tasks in a fast-paced environment.</li><li>Proficiency in common office software and comfort working with spreadsheets and online dashboards.</li><li>Relevant diploma or bachelor s degree in Business, Marketing, Information Systems, or a related field is preferred.</li><li>Experience in retail, ecommerce, or a similar role in the Beirut and International markets is an advantage.</li><li>Coordinate with relevant departments to ensure smooth day-to-day e-commerce operations.</li></ul><p></p></section>

Position Overview <br> <br>We are seeking a highly structured and independent Compliance Specialist to establish, operate, and continuously strengthen Telecel Group’s compliance, governance, and internal control framework across all operating companies, shared services, and third-party relationships. <br>This role is central to Telecel’s ability to remain audit-ready, regulator-compliant, investor-grade, and IPO-ready always. The Compliance Specialist will act as the Group’s second line of defense, ensuring that policies, controls, and regulatory obligations are not only defined, but actively enforced, evidenced, and monitored. <br>You will work directly with the Process & Culture Director to translate Telecel’s governance architecture into a living, operating compliance system across Africa, Europe, and shared services. <br> <br>You will: <br> <br>• Build and maintain Telecel’s Group-wide compliance framework covering regulatory, financial, HR, data protection, ESG, procurement, and governance obligations. <br>• Translate policies into controls, ownership, and evidence requirements across all entities. <br>• Operate the Group compliance calendar, ensuring that statutory filings, audits, certifications, and regulatory obligations are completed on time. <br>• Maintain the Group policy library, control register, and compliance evidence repository. <br>• Serve as the central audit and due-diligence interface for external auditors, investors, banks, regulators, and advisors. <br>• Track and escalate compliance risks, breaches, and control failures across OPCOs. <br>• Oversee third-party and vendor compliance, including KYC, sanctions, Code of Conduct, and procurement governance. <br>• Ensure that employment law, data protection, and telecom regulatory requirements are consistently met across jurisdictions. <br>Produce audit-ready evidence packs, compliance dashboards, and management reports for Group leadership. <br>• Work with HR, IT, Finance, Legal, and Operations to embed compliance into day-to-day execution. <br>• Support the Process & Culture Director in governance design, DoA enforcement, and investor-grade control frameworks. <br> <br>Deliverables (Ongoing) <br> <br>• Group-wide Compliance & Control Framework <br>• Master Policy Library & Versioned Control Register <br>• OPCO Compliance Dashboards & Risk Registers <br>• Audit & Investor Evidence Packs <br>• Regulatory & Statutory Compliance Tracker <br>• Vendor & Third-Party Compliance Repository <br>• Incident & Breach Logs with Remediation Plans <br>• Quarterly Group Compliance Status Reports <br> <br>What You Need to Get the Job Done <br> <br>• Bachelor’s degree in law, Accounting, Risk, Governance, Business, or a related field. <br>• 8+ years of experience in compliance, audit, risk, internal controls, or regulatory governance. <br>• Experience working with multi-country, regulated, or telecom environments. <br>• Strong understanding of audit frameworks, ISO controls, financial governance, and regulatory compliance. <br>• Demonstrated ability to build compliance systems, not just write policies. <br>• Strong documentation, evidence management, and reporting skills. <br>• Comfortable challenging senior stakeholders and escalating risk when needed. <br>• Proficient in Microsoft 365, SharePoint, and compliance documentation tools & Tech-savvy. <br> <br>What Will Make Us REALLY Love You <br> <br>• Experience in telecom, financial services, infrastructure, or Big-4 environments. <br>• Exposure to bond issuance, IPO preparation, or M&A due diligence. <br>• Familiarity with ESG, data protection, and third-party risk frameworks. <br>• Experience implementing ISO-style control and governance systems. <br>• A mindset that treats compliance as an operating discipline, not a checkbox. <br> <br>About Us <br> <br>Telecel Group is a dynamic telecommunications and technology company operating across Africa and beyond. With a presence in over 20 countries, we specialize in mobile communications, internet services, fintech solutions, and digital infrastructure. Our mission is to bridge the digital divide by providing innovative, inclusive, and scalable connectivity solutions that empower communities and drive socio-economic growth. <br>Guided by a strong commitment to transformation and impact, Telecel Group leads strategic investments, mergers and acquisitions, and digital innovations that shape the future of connectivity. Our diverse team works across our operational entities, technology ventures, and group-level initiatives to create sustainable value for customers, partners, and shareholders. <br>What sets us apart isn’t just what we do, but how we do it: with openness, integrity, and a shared commitment to doing the right thing. <br>At Telecel, we don’t just connect networks, we connect people, possibilities, and progress. <br>Telecel Group is committed to the full inclusion of all qualified individuals and will ensure that persons with disabilities are provided reasonable accommodations throughout the hiring process. If you’d like to request accommodations, please let your recruiter know. <br>Telecel Group is an Equal Opportunity

We are looking for a highly experienced and confident Training & Development Specialist who is capable of designing, developing, delivering, and evaluating comprehensive training programs from scratch. <br> <br>The ideal candidate should have strong presentation and communication skills, the ability to confidently stand in front of employees and deliver training in an engaging and professional manner, and the capability to identify employees' strengths and areas for improvement. <br> <br>Key Responsibilities: <br>Design and develop comprehensive training programs and materials from scratch based on the company's needs and employees' requirements. <br>Create structured training plans, training content, presentations, manuals, and practical exercises. <br>Deliver engaging and professional training sessions to employees, starting from basic concepts and progressing to advanced levels. <br>Explain complex topics in a clear, simple, and effective manner that ensures employees fully understand and apply the knowledge. <br>Develop and implement onboarding and ongoing training programs for new and existing employees. <br>Evaluate employees' performance and understanding throughout and after the training process. <br>Conduct assessments, tests, and practical evaluations to measure training effectiveness and employee progress. <br>Identify employees' strengths, weaknesses, knowledge gaps, and development needs. <br>Provide constructive feedback and recommend appropriate development plans for employees. <br>Monitor employees' progress after training and ensure that the knowledge gained is effectively applied in the workplace. <br>Continuously improve and update training programs based on employee performance, business requirements, and feedback. <br>Prepare detailed training reports and evaluation results for management. <br>Work closely with HR and department managers to identify training needs and develop effective learning and development strategies. <br>Maintain a professional, positive, and motivating training environment that encourages employee engagement and participation. <br>Required Skills & Qualifications: <br>Strong experience in training and employee development. <br>Excellent public speaking and presentation and materials from scratch. <br>Strong assessment and employee evaluation <br> <br>skills. <br>Ability to work independently and take full ownership of the training process, from planning and content creation to delivery, evaluation, and continuous improvement

<p><h4>About Namou Properties</h4> <p>Namou Properties is a growing real estate investment and development company specializing in sourcing high-potential land opportunities across the UAE. We work closely with landowners, brokers, and investors to identify strategic opportunities and drive long-term growth.</p> <p>We're looking for a proactive professional to support our land acquisition efforts remotely from Lebanon.</p> <h4>About the Role</h4> <p>As a Land Acquisition & Research Specialist, you will play an important role in helping Namou identify and secure new land opportunities across the UAE, with a primary focus on Ras Al Khaimah.</p> <p>This is a remote role that combines research, relationship building, lead generation, and coordination. You'll communicate directly with landowners and brokers, identify potential opportunities, and connect qualified leads with our acquisition team.</p> <p>If you're confident communicating with people, enjoy building relationships, and are comfortable conducting online research and outreach, we'd love to hear from you.</p> <h4>Key Responsibilities</h4> <ul> <li>Research and identify potential land opportunities through online platforms, databases, and market research.</li> <li>Contact landowners, brokers, and developers via phone, WhatsApp, email, and other communication channels.</li> <li>Build and maintain strong relationships with real estate professionals and property owners.</li> <li>Qualify leads by collecting key property details (ownership, location, zoning, etc.).</li> <li>Schedule meetings between qualified prospects and the Head of Supply (COO).</li> <li>Manage and update the CRM pipeline with active opportunities.</li> <li>Track market activity, new listings, and investment opportunities.</li> <li>Prepare reports summarizing activities, leads, and market insights.</li> <li>Support the Supply & Inventory team with coordination and administrative tasks.</li> <li>Maintain confidentiality and represent the company professionally at all times.</li> </ul> <h4>Requirements</h4> <ul> <li>Bachelor's degree in Business Administration, Marketing, Communications, or a related field.</li> <li>Comfortable making outbound calls and following up with leads.</li> <li>Strong research and organizational skills.</li> <li>Confident using CRM systems, Microsoft Office, and online research tools.</li> <li>Previous experience in real estate, sales, business development, or customer relations is an advantage.</li> <li>Self-motivated and able to work independently in a remote environment.</li> </ul> <h4>Benefits</h4> <h4>Why Join Namou Properties?</h4> <ul> <li>Access premium UAE real estate opportunities and work with serious investors.</li> <li>Be part of a fast-paced, performance-driven company where your results are recognized and rewarded.</li> <li>Enjoy the flexibility of working fully remotely from Lebanon—no relocation or daily commute required.</li> <li>Join a supportive, collaborative, and professional team that values initiative and growth.</li> </ul></p><p></p>

<p><h4>About Namou Properties</h4> <p>Namou Properties is a growing real estate investment and development company specializing in sourcing high-potential land opportunities across the UAE. We work closely with landowners, brokers, and investors to identify strategic opportunities and drive long-term growth.</p> <p>We're looking for a proactive professional to support our land acquisition efforts remotely from Lebanon.</p> <h4>About the Role</h4> <p>As a Land Acquisition & Research Specialist, you will play an important role in helping Namou identify and secure new land opportunities across the UAE, with a primary focus on Ras Al Khaimah.</p> <p>This is a remote role that combines research, relationship building, lead generation, and coordination. You'll communicate directly with landowners and brokers, identify potential opportunities, and connect qualified leads with our acquisition team.</p> <p>If you're confident communicating with people, enjoy building relationships, and are comfortable conducting online research and outreach, we'd love to hear from you.</p> <h4>Key Responsibilities</h4> <ul> <li>Research and identify potential land opportunities through online platforms, databases, and market research.</li> <li>Contact landowners, brokers, and developers via phone, WhatsApp, email, and other communication channels.</li> <li>Build and maintain strong relationships with real estate professionals and property owners.</li> <li>Qualify leads by collecting key property details (ownership, location, zoning, etc.).</li> <li>Schedule meetings between qualified prospects and the Head of Supply (COO).</li> <li>Manage and update the CRM pipeline with active opportunities.</li> <li>Track market activity, new listings, and investment opportunities.</li> <li>Prepare reports summarizing activities, leads, and market insights.</li> <li>Support the Supply & Inventory team with coordination and administrative tasks.</li> <li>Maintain confidentiality and represent the company professionally at all times.</li> </ul> <h4>Requirements</h4> <ul> <li>Bachelor's degree in Business Administration, Marketing, Communications, or a related field.</li> <li>Comfortable making outbound calls and following up with leads.</li> <li>Strong research and organizational skills.</li> <li>Confident using CRM systems, Microsoft Office, and online research tools.</li> <li>Previous experience in real estate, sales, business development, or customer relations is an advantage.</li> <li>Self-motivated and able to work independently in a remote environment.</li> </ul> <h4>Benefits</h4> <h4>Why Join Namou Properties?</h4> <ul> <li>Access premium UAE real estate opportunities and work with serious investors.</li> <li>Be part of a fast-paced, performance-driven company where your results are recognized and rewarded.</li> <li>Enjoy the flexibility of working fully remotely from Lebanon—no relocation or daily commute required.</li> <li>Join a supportive, collaborative, and professional team that values initiative and growth.</li> </ul></p><p></p>

<p><h4>Description</h4> <p>Aspire Software is looking for a Customer Support Representative to join our team in Lebanon.</p> <p>Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p> <h4>Role overview</h4> <p>We're looking for a Customer Support Specialist to be the front line for our merchants and ISV (Independent Software Vendor) partners. You'll be the first point of contact when something isn't working — a transaction issue, an onboarding question, a statement discrepancy — and you'll own it from first response to resolution. This is a great role for someone who's detail-oriented, calm under pressure, and genuinely enjoys solving problems for people.</p> <h4>What you'll do</h4> <ul> <li>Respond to merchant and partner inquiries via email, phone, and chat in a timely, professional, and empathetic manner</li> <li>Troubleshoot payment processing issues, including failed transactions, settlement/deposit questions, and terminal or gateway connectivity problems</li> <li>Assist merchants with onboarding and boarding-related questions, escalating processor issues (e.g., Adyen) where needed</li> <li>Support dispute and chargeback inquiries, guiding merchants through documentation and response requirements</li> <li>Track and manage support tickets to resolution using our internal ticketing/CRM tools, maintaining accurate case notes</li> <li>Identify patterns in recurring issues and flag them to Product and Operations for longer-term fixes</li> <li>Collaborate cross-functionally with Product, Engineering, and Sales teams to resolve complex or escalated issues</li> <li>Maintain and contribute to internal knowledge base articles and merchant-facing help documentation</li> <li>Meet or exceed team SLAs for response time, resolution time, and customer satisfaction</li> </ul> <h4>Requirements</h4> <h4>What we're looking for</h4> <ul> <li>1–3 years of experience in customer support, client services, or a similar role — payments, fintech, or SaaS experience is a strong plus</li> <li>Excellent written and verbal communication skills; able to explain technical concepts in plain language</li> <li>Strong problem-solving instincts and comfort navigating ambiguity</li> <li>Experience with CRM/ticketing platforms (e.g., HubSpot, Zendesk, Intercom) preferred</li> <li>Basic understanding of payment processing concepts (transactions, settlements, chargebacks) is a plus — we'll train the rest</li> <li>Highly organized, with the ability to manage multiple open cases simultaneously</li> <li>A customer-first mindset paired with the judgment to know when to escalate</li> </ul> <h4>Nice to have</h4> <ul> <li>Familiarity with Adyen, Stripe, or other payment processor/PSP ecosystems</li> <li>Experience supporting software partners (ISVs) rather than just end consumers</li> <li>Exposure to healthcare, legal, or professional services verticals</li> </ul></p><p></p>