Model Jobs in Lebanon

<p>We are looking for a high-energy, self-motivated Remote Sales Representative to join us.</p><p>This isn’t your typical sales gig.</p><p>Your income is entirely dictated by your drive, strategy, and execution.</p><p>You manage your schedule, you own your pipeline, and you reap the rewards.</p><p>What You’ll Do (The Mission)</p><p>Hunt &amp; Sourced: Proactively find, prospect, and qualify new B2B leads using LinkedIn, cold email, phone, and your own creative networking strategies.</p><p>Own the Pipeline: Manage your sales funnel from first contact to the final handshake.</p><p>Pitch &amp; Consult: Conduct virtual discovery calls and high-impact demos to uncover client pain points and present our tailored solutions.</p><p>Close the Deal: Negotiate terms, seal the contract, and smoothly hand over the account to our fulfillment team.</p><p>Be the Face: Act as a polished, professional brand ambassador to C-level executives and decision-makers.</p><p>Why Partner With Us?</p><p>Ultimate Flexibility: Work from a beach, a coffee shop, or your home office. Your hours are 100% yours to decide.</p><p>High-Ticket Payouts: Our 20% commission structure ensures that when you win big, you win very big.</p><p>No Bureaucracy: We trust your expertise. We provide the platform, and you drive the results.</p><p>Ready to Build Your Own Paycheck?</p><p>If you are ready to take full control of your income and schedule, we want to hear from you.</p><p><strong>Desired Candidate Profile</strong></p><p>You’re an Autonomous Achiever: You don t need a manager breathing down your neck to get things done. You love the freedom of remote work and possess the discipline to match it.</p><p>You’re a Master Communicator: You can command a Zoom or Google Meet room and articulate value flawlessly, both in writing and verbally.</p><p>You’re Tech-Savvy: You know your way around standard sales tech stacks (CRMs, LinkedIn Sales Navigator, Zoom, Slack).</p><p>You Have Thick Skin: Rejection doesn’t faze you. You view a "no" simply as data and a stepping stone to the next big "yes."</p>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Call for applications: Director of the Urban Planning Institute of ALBA University of Balamand (IUA)</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Main duties and responsibilities</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Reporting to the Dean of ALBA, the Director of the IUA is responsible for the strategic, pedagogical, and administrative management of the institute. Their functions are structured around the following areas:</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Academic management: Propose, develop and implement the IUA's academic project while developing new training cycles.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Pedagogical and administrative management: Organize studies, manage pedagogical projects and structure the teaching models of the Institute.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Teaching and innovation: Ensuring teaching responsibilities while innovating in teaching practices to revitalize the institution.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Student support: Maintain direct and ongoing contact with students, provide guidance, orientation and personalized follow-up of their academic paths.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Financial management: establish the school's annual budget and rigorously control expenditures.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Partnerships and outreach: Stimulate relationships with dedicated institutions, professionals in the sector and develop active partnerships with other higher education institutions and urban planning institutes.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Application file</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Interested candidates must provide:</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">A detailed Curriculum Vitae.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">A cover letter summarizing their educational project and their vision for the IUA.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">A professional portfolio</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">A copy of diplomas and university degrees.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">The deadline to apply is Monday, August 17th at 12:00 PM</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">The expected start date is September 1, 2026.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Academic and technical qualifications</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Degree: Doctoral level or PhD in urban planning, land use planning or related fields.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Expertise: Precise, solid and up-to-date knowledge in the field of the specialty.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Vision of teaching: The ability to think about and develop the teaching of urban planning in the face of contemporary challenges.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Professional and managerial skills</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Training engineering: Proven mastery of training systems and university structures.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Administrative management: Confirmed skills in budgetary, administrative and financial management.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Network: Excellent knowledge of the institutional environment and the professional sector.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Personal qualities</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Team leadership: Strong sense of responsibility, organizational skills, versatility and conscientious rigor.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Interpersonal skills: Strong communication skills, listening skills, teaching ability and adaptability.</font></font></p>

<p>The Head Waiter is responsible for providing restaurant guests with a unique and exceptional dining experience. The Head Waiter ensures accurate, timely, friendly, and professional service while making sure all guest requests are properly handled and fulfilled according to the restaurant s standards and policies. Main Duties and Responsibilities Have full knowledge of all food and beverage items available on the restaurant menu. Recommend and promote as many suitable food and beverage options as possible to guests. Anticipate guests needs and remain alert and ready to respond to their requests. Give every guest the highest level of attention, respect, and care. Ensure that every guest receives fast, friendly, and professional service. Follow and implement the restaurant s Sequence of Service procedures according to company policy. Prepare and set tables according to the restaurant s standards. Prepare and maintain side stations according to the required standards. Inform the Floor Manager / Team Leader of any specific guest needs, special requests, or requirements. Immediately report any guest complaint or concern to the Floor Manager / Team Leader. Assist waiters in clearing and removing plates and service items from tables after guests have left. Always inform the Floor Manager / Team Leader before leaving the restaurant floor during working hours, regardless of the reason. Do not discuss personal, political, religious, or any other unrelated topics with guests. All conversations with guests must remain strictly related to the service and their dining experience. Maintain a professional attitude, appearance, and high level of personal hygiene at all times.</p><p>Personal Appearance &amp; Hygiene Standards The Head Waiter must maintain the following standards at all times: Never touch food directly with bare hands. Always use the appropriate utensils. Ensure that plates, glasses, and other service items are clean and free from fingerprints or marks. Keep hair clean, neat, and well-groomed. Maintain a clean and well-groomed face and a properly shaved beard, according to restaurant standards. Wear a clean, neat, and properly ironed uniform at all times. Use deodorant daily and maintain proper personal hygiene throughout the working day. Carry the order pad / order ticket at all times as required. Maintain a clean, professional, and presentable appearance in front of guests and colleagues.</p>

<p>The Receptionist serves as the welcoming face of the gym, ensuring all members and visitors feel valued and well-assisted from the moment they arrive. This role combines hospitality, administrative efficiency, and attention to detail by greeting members warmly, managing registrations, and processing payments.</p><p>I. Duties and Responsibilities:</p><p>1. Welcome and greet all members and visitors in a professional, friendly manner</p><p>Stand or sit upright, maintain eye contact, and smile when greeting members. Use members names, when possible, to create a personalized experience. Provide support to all members inquiries and guide them</p><p>2. Register new members and manage membership renewals</p><p>Guide new members through the registration process, ensuring processes are completed accurately. Verify and input member details into the system, maintaining accuracy and confidentiality. Explain membership packages, promotions, and benefits clearly.</p><p>3. Handle cash and process transactions accurately</p><p>Process payments for memberships, products, or services through cash, card, or digital methods. Issue receipts and update payments. Follow proper cash-handling procedures, including daily balancing and reconciliation. Report any discrepancies or errors to the manager immediately.</p><p>4. Maintain a clean, organized, and professional reception area</p><p>Keep the desk surface tidy and organized</p><p>Ensure the area around the reception is clean and welcoming at all times. Report any facility maintenance issues to the appropriate department promptly.</p><p><strong>Desired Candidate Profile</strong></p><p>Empathy and patience: especially when handling complaints or frustration.</p><p>Teamwork: Quite relevant in a gym environment. Ability of the team as a whole to streamline and optimize the customer s experience.</p><p>Communication and problem solving: The ability to convey information in a concise and clear manner- both verbally and non-verbally which would directly contribute in preventing and/or efficiently tackling and treating problems.</p><p>Accountability: Fostering a work environment based on transparency and clearly defined roles and responsibilities, which would have a direct positive impact on the work culture.</p><p>Creativity and Adaptability: The ability to think out of the box and adapt to new ways of doing.</p><p>Customer Centricity: Having the proper mindset, focus and drive in order to be continuously aware of customer trends, shifts, needs and expectations.</p>

<p><b>Main Duties &amp; Responsibilities:</b></p><ul><li>Trust worthy, organized, clean, honest and polite are must qualities for a cashier.</li><li>Spoils our guests with a big smile on his face.</li><li>Places walk-ins and callers orders.</li><li>Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.</li><li>Coordinate with in-house and third part delivery staff</li><li>Prepare daily sales by email and send it to appropriate managers.</li><li>Ensures that the amount received from the customer (Cash, check or plastic cards) matches with the bill .</li><li>Assures the proper exchange.</li><li>If payment is by debit/credit cards, ensures that the amount withdrawn from the POS is equal to the selling bill being aware of the currency assuring that the second printed copy from the CCM, is returned to him signed by the customer .</li><li>If payment is by check , ensures that the check is clearely written and well signed in the proper place with a correct date, and the customer s mobile number on the back.</li><li>Returns the bill and exchanged money to the managing owners to be returned to the guest.</li><li>Ensures that the returned tips are put in the global tips box</li><li>Prints out the End of day Report from the computer system, and the closing Settlement Report from the POS machine.</li><li>Ensures to return the correct amount of cash, with all the related documents to the drawer- under the Restaurant Manager s supervision, and makes sure to return all extra cash in drawer to accounting department.</li><li>Ensures to log off from all the computer system, and to turn off all the related equipments and computers.</li><li>Maintains a tidy and clean cashier desk and drawer at all times</li><li>Undertakes any other reasonable task requested by top management.</li><li>Leaves no cash, credit card bill or check is to be left or put in drawer at any time without a proof bill or paper slip or detailed explanation of its existance</li></ul><p><strong>Desired Candidate Profile</strong></p><p>1 year of experience in a similar position.</p><p>English/French Proficiency.</p><p>Good Communication skills</p>

Role Overview <br>Build production AI systems for clients. You'll design and ship agentic workflows on Claude and AWS Bedrock AgentCore, retrieval systems backed by Bedrock Knowledge Bases, and MCP-based automations that connect directly into client tool stacks (Notion, Linear, HubSpot, AWS, Google Workspace, and more). This is a hands-on build role. You will write code, deploy infrastructure, and sit in client rooms explaining why the system behaves the way it does. <br>Tasks & Responsibilities <br>Design and build applied AI systems on Claude and AWS Bedrock AgentCore: RAG pipelines backed by Bedrock Knowledge Bases, agentic workflows, and multi-tool orchestration via MCP. <br>Own delivery of AI components end-to-end: architecture, implementation, evaluation, and post-launch monitoring. <br>Integrate Claude-based agents with client infrastructure and business tools via MCP servers (HubSpot, Notion, Linear, Google Workspace). <br>Translate ambiguous client problems into scoped technical builds with clear success criteria and numbers attached. <br>Document architecture and decisions in the client's Notion record so infra details never live only in someone's head. <br>Work alongside Pre-Sales Engineers during scoping calls to validate technical feasibility before commitments are made. <br>Select and tune the right model, retrieval strategy, and Knowledge Base configuration per use case. <br>Build and maintain eval suites (offline test sets, regression checks, LLM-as-judge scoring) that catch quality drift before a client does. <br>Design agentic control flow: tool-selection logic, retry/fallback paths, and guardrails against runaway loops or unsafe tool calls. <br>Instrument production systems with logging, tracing, and cost/latency dashboards to debug a bad output from a client. <br>Write modular infrastructure as code (Terraform) for AI workloads on AWS. <br>Conduct architecture reviews on other engineers' AI builds and flag failure modes before they ship. <br>Competencies <br>Can explain to a client, in plain language, why an agent made the tool call it made <br>Comfortable debugging a production LLM failure under time pressure, not just in a notebook <br>Can wire an MCP server into an agent and debug why a tool call didn't fire <br>Education, Experience & Language <br>Master's degree in Computer Science or equivalent <br>Previous experience building and shipping production ML/AI systems <br>Fluent in English and Arabic <br>Tools & Certifications <br>Strong Python engineering; comfort with AWS <br>Practical experience with LLM application patterns: RAG, agentic tool-use via MCP, prompt engineering, evaluation design <br>Hands-on experience with AWS Bedrock AgentCore and Bedrock Knowledge Bases <br>Nice to have: AWS Certified Machine Learning Engineer – Associate, AWS Certified Generative AI Developer – Professional, AWS Certified Solutions Architect – Associate or Professional, AWS Certified Developer – Associate, AWS Certified Security – Specialty (relevant given our compliance posture) <br>To Apply visit: https://digicosolutions.bamboohr.com/careers/33

<p>Aspire Software is looking for an Implementation Specialist - to join our team in Lebanon. Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p><p>About the Role</p><p>This role bridges technical engineering and customer delivery, ensuring successful implementations from initial setup through go-live and post-launch support. The ideal candidate is someone who can speak both the language of technology and the language of business finance. They are comfortable discussing APIs and database structures with IT teams while also understanding financial statements, KPIs, profitability analysis, and business performance metrics. This combination enables them to successfully implement solutions that deliver meaningful business value, not just technical functionality.</p><p>Key Responsibilities</p><p>Solution Implementation &amp; Configuration</p><p>Financial &amp; Business Process Analysis</p><p>Data Integration &amp; Technical Delivery: Configure and troubleshoot APIs, data imports, exports, ETL processes, and data mappings. Ensure data quality, integrity, and consistency across all integrated systems.</p><p>Testing &amp; Quality Assurance: Develop and execute test plans, system validation procedures, and UAT Verify the accuracy of financial reports, dashboards, and AI-generated insights. Identify, troubleshoot, and resolve technical and business-related implementation issues.</p><p>AI &amp; Analytics Enablement: Support the deployment of AI-powered analytics, forecasting, benchmarking, and performance management solutions. Assist clients in leveraging AI insights to improve operational decision-making. Collaborate with the product and development teams to identify enhancement opportunities based on client feedback and implementation experience.</p><p>Cross-Functional Collaboration: Work closely with AI Consultants, Product Managers, Developers, Data Engineers to ensure successful project delivery. Provide feedback to product and engineering teams to enhance Lumina AI capabilities and user experience.</p><p>Strong technical background in software implementation, integrations, APIs, SQL, and data analysis. Good understanding of accounting principles and financial reporting concepts Ability to interpret financial data and translate business requirements into technical configurations and reporting solutions. Configure Lumina AI solutions to support financial reporting, budgeting, forecasting Support the design and deployment of AI-powered financial analytics, dashboards, and reporting solutions.</p><p><strong>Desired Candidate Profile</strong></p><p>Strong technical background in software implementation, integrations, APIs, SQL, and data analysis. Good understanding of accounting principles and financial reporting concepts Ability to interpret financial data and translate business requirements into technical configurations and reporting solutions. Configure Lumina AI solutions to support financial reporting, budgeting, forecasting Support the design and deployment of AI-powered financial analytics, dashboards, and reporting solutions.</p>

<p><h4>Description</h4> <p>Aspire Software is looking for an AI developer to join our team in Lebanon.</p> <p>Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p> <h4>About the job</h4> <p>We're looking for a mid-level AI product engineer to join the RentWorks Plus team. You'll sit at the intersection of QA, AI automation, and product engineering — designing automated test suites, building intelligent workflows, and creating AI-powered tools that directly shape how our customers experience the product.</p> <h4>What you'll be doing</h4> <ul> <li>Design, build, and maintain automated end-to-end test suites using Playwright</li> <li>Write and maintain BDD-style tests using Cucumber (Gherkin)</li> <li>Build and manage N8N automation workflows for testing pipelines, customer support, sales, and internal ops</li> <li>Maintain an automated quality dashboard with scheduled test runs, health checks, and trend reporting</li> <li>Develop AI-powered features using Claude AI — smart test generation, failure triage, and support agents</li> <li>Evolve the RW+ AI customer support agent and HubSpot integrations</li> <li>Contribute to product features on the React front-end and NestJS back-end</li> <li>Collaborate with product and engineering teams to translate business needs into scalable automated solutions</li> </ul> <h4>Requirements</h4> <ul> <li>3–5 years of software engineering or QA automation experience</li> <li>Hands-on experience with Playwright or similar E2E testing frameworks</li> <li>Experience with Cucumber, Gherkin, or other BDD frameworks</li> <li>Proficiency in Python for scripting and automation</li> <li>Knowledge of Pytest, Jest, or Vitest for test automation</li> <li>Experience with API testing tools: Postman, Supertest, or REST Assured</li> <li>Familiarity with N8N or similar workflow automation tools</li> <li>Experience working with LLM APIs (Claude, OpenAI, or similar)</li> <li>Solid understanding of REST APIs, webhooks, and integration patterns</li> <li>Familiarity with CI/CD pipelines (GitHub Actions, Jenkins) for automated test integration</li> <li>Experience with test reporting tools such as Allure or HTML reporters</li> </ul> <h4>Nice to have</h4> <ul> <li>Experience with React and NestJS</li> <li>Familiarity with HubSpot integrations or CRM automation</li> <li>Experience with prompt engineering and AI agent design</li> <li>Familiarity with Docker, CI/CD, or DevOps basics</li> <li>Background in SaaS or B2B enterprise software</li> </ul> <h4>Bonus: Car rental domain knowledge</h4> <p>Candidates with car rental industry experience are strongly preferred:</p> <ul> <li>Experience building or working with car rental / fleet management software</li> <li>Knowledge of reservations, rental agreements, rate management, CDW/LDW/PAI, ACRISS classification</li> <li>Prior exposure to platforms like RentWorks, Thermeon, or similar RMS solutions</li> <li>Understanding of RevPAD, Direct Bill, or channel management concepts</li> </ul></p><p></p>

<p><h4>Description</h4> <p>Aspire Software is looking for a Customer Support Representative to join our team in Lebanon.</p> <p>Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p> <h4>Role overview</h4> <p>We're looking for a Customer Support Specialist to be the front line for our merchants and ISV (Independent Software Vendor) partners. You'll be the first point of contact when something isn't working — a transaction issue, an onboarding question, a statement discrepancy — and you'll own it from first response to resolution. This is a great role for someone who's detail-oriented, calm under pressure, and genuinely enjoys solving problems for people.</p> <h4>What you'll do</h4> <ul> <li>Respond to merchant and partner inquiries via email, phone, and chat in a timely, professional, and empathetic manner</li> <li>Troubleshoot payment processing issues, including failed transactions, settlement/deposit questions, and terminal or gateway connectivity problems</li> <li>Assist merchants with onboarding and boarding-related questions, escalating processor issues (e.g., Adyen) where needed</li> <li>Support dispute and chargeback inquiries, guiding merchants through documentation and response requirements</li> <li>Track and manage support tickets to resolution using our internal ticketing/CRM tools, maintaining accurate case notes</li> <li>Identify patterns in recurring issues and flag them to Product and Operations for longer-term fixes</li> <li>Collaborate cross-functionally with Product, Engineering, and Sales teams to resolve complex or escalated issues</li> <li>Maintain and contribute to internal knowledge base articles and merchant-facing help documentation</li> <li>Meet or exceed team SLAs for response time, resolution time, and customer satisfaction</li> </ul> <h4>Requirements</h4> <h4>What we're looking for</h4> <ul> <li>1–3 years of experience in customer support, client services, or a similar role — payments, fintech, or SaaS experience is a strong plus</li> <li>Excellent written and verbal communication skills; able to explain technical concepts in plain language</li> <li>Strong problem-solving instincts and comfort navigating ambiguity</li> <li>Experience with CRM/ticketing platforms (e.g., HubSpot, Zendesk, Intercom) preferred</li> <li>Basic understanding of payment processing concepts (transactions, settlements, chargebacks) is a plus — we'll train the rest</li> <li>Highly organized, with the ability to manage multiple open cases simultaneously</li> <li>A customer-first mindset paired with the judgment to know when to escalate</li> </ul> <h4>Nice to have</h4> <ul> <li>Familiarity with Adyen, Stripe, or other payment processor/PSP ecosystems</li> <li>Experience supporting software partners (ISVs) rather than just end consumers</li> <li>Exposure to healthcare, legal, or professional services verticals</li> </ul></p><p></p>

<p><h4>Description</h4> <p>Aspire Software is looking for a Customer Support Representative to join our team in Lebanon.</p> <p>Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p> <h4>Role overview</h4> <p>We're looking for a Customer Support Specialist to be the front line for our merchants and ISV (Independent Software Vendor) partners. You'll be the first point of contact when something isn't working — a transaction issue, an onboarding question, a statement discrepancy — and you'll own it from first response to resolution. This is a great role for someone who's detail-oriented, calm under pressure, and genuinely enjoys solving problems for people.</p> <h4>What you'll do</h4> <ul> <li>Respond to merchant and partner inquiries via email, phone, and chat in a timely, professional, and empathetic manner</li> <li>Troubleshoot payment processing issues, including failed transactions, settlement/deposit questions, and terminal or gateway connectivity problems</li> <li>Assist merchants with onboarding and boarding-related questions, escalating processor issues (e.g., Adyen) where needed</li> <li>Support dispute and chargeback inquiries, guiding merchants through documentation and response requirements</li> <li>Track and manage support tickets to resolution using our internal ticketing/CRM tools, maintaining accurate case notes</li> <li>Identify patterns in recurring issues and flag them to Product and Operations for longer-term fixes</li> <li>Collaborate cross-functionally with Product, Engineering, and Sales teams to resolve complex or escalated issues</li> <li>Maintain and contribute to internal knowledge base articles and merchant-facing help documentation</li> <li>Meet or exceed team SLAs for response time, resolution time, and customer satisfaction</li> </ul> <h4>Requirements</h4> <h4>What we're looking for</h4> <ul> <li>1–3 years of experience in customer support, client services, or a similar role — payments, fintech, or SaaS experience is a strong plus</li> <li>Excellent written and verbal communication skills; able to explain technical concepts in plain language</li> <li>Strong problem-solving instincts and comfort navigating ambiguity</li> <li>Experience with CRM/ticketing platforms (e.g., HubSpot, Zendesk, Intercom) preferred</li> <li>Basic understanding of payment processing concepts (transactions, settlements, chargebacks) is a plus — we'll train the rest</li> <li>Highly organized, with the ability to manage multiple open cases simultaneously</li> <li>A customer-first mindset paired with the judgment to know when to escalate</li> </ul> <h4>Nice to have</h4> <ul> <li>Familiarity with Adyen, Stripe, or other payment processor/PSP ecosystems</li> <li>Experience supporting software partners (ISVs) rather than just end consumers</li> <li>Exposure to healthcare, legal, or professional services verticals</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Aspire Software is looking for a Customer Support Representative to join our team in Lebanon.<br> Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals.<br> By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.<br> Role Overview We're looking for a Customer Support Specialist to be the front line for our merchants and ISV (Independent Software Vendor) partners.<br> You'll be the first point of contact when something isn't working — a transaction issue, an onboarding question, a statement discrepancy — and you'll own it from first response to resolution.<br> This is a great role for someone who's detail-oriented, alm under pressure, and genuinely enjoys solving problems for people.<br> What You'll Do Respond to merchant and partner inquiries via email, phone, and chat in a timely, professional, and empathetic manner Troubleshoot payment processing issues, including failed transactions, settlement/deposit questions, and terminal or gateway connectivity problems Assist merchants with onboarding and boarding-related questions, escalating processor issues (e.<br>g., Adyen) where needed Support dispute and chargeback inquiries, guiding merchants through documentation and response requirements Track and manage support tickets to resolution using our internal ticketing/CRM tools, maintaining accurate case notes Identify patterns in recurring issues and flag them to Product and Operations for longerterm fixes Collaborate cross-functionally with Product, Engineering, and Sales teams to resolve complex or escalated issues Maintain and contribute to internal knowledge base articles and merchant-facing help documentation Meet or exceed team SLAs for response time, resolution time, and customer satisfaction What We're Looking For 1–3 years of experience in customer support, client services, or a similar role — payments, fintech, or SaaS experience is a strong plus Excellent written and verbal communication skills; able to explain technical concepts in plain language Strong problem-solving instincts and comfort navigating ambiguity Experience with CRM/ticketing platforms (e.<br>g., HubSpot, Zendesk, Intercom) preferred Basic understanding of payment processing concepts (transactions, settlements, chargebacks) is a plus — we'll train the rest Highly organized, with the ability to manage multiple open cases simultaneously A customer-first mindset paired with the judgment to know when to escalate Nice to Have Familiarity with Adyen, Stripe, or other payment processor/PSP ecosystems Experience supporting software partners (ISVs) rather than just end consumers Exposure to healthcare, legal, or professional services verticals</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Aspire Software is looking for a AI Developer to join our team in Lebanon.<br> Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals.<br> By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.<br> About the job: We're looking for a mid-level AI Product Engineer to join the RentWorks Plus team.<br> You'll sit at the intersection of QA, AI automation, and product engineering — designing automated test suites, building intelligent workflows, and creating AI-powered tools that directly shape how our customers experience the product.<br> What You'll Be Doing Design, build, and maintain automated end-to-end test suites using Playwright Write and maintain BDD-style tests using Cucumber (Gherkin) Build and manage N8N automation workflows for testing pipelines, customer support, sales, and internal ops Maintain an automated quality dashboard with scheduled test runs, health checks, and trend reporting Develop AI-powered features using Claude AI — smart test generation, failure triage, and support agents Evolve the RW+ AI Customer Support Agent and HubSpot integrations Contribute to product features on the React front-end and NestJS back-end Collaborate with product and engineering teams to translate business needs into scalable automated solutions 3–5 years of software engineering or QA automation experience Hands-on experience with Playwright or similar E2E testing frameworks Experience with Cucumber, Gherkin, or other BDD frameworks Proficiency in Python for scripting and automation Knowledge of Pytest, Jest, or Vitest for test automation Experience with API testing tools: Postman, Supertest, or REST Assured Familiarity with N8N or similar workflow automation tools Experience working with LLM APIs (Claude, OpenAI, or similar) Solid understanding of REST APIs, webhooks, and integration patterns Familiarity with CI/CD pipelines (GitHub Actions, Jenkins) for automated test integration Experience with test reporting tools such as Allure or HTML reporters Nice to Have Experience with React and NestJS Familiarity with HubSpot integrations or CRM automation Experience with prompt engineering and AI agent design Familiarity with Docker, CI/CD, or DevOps basics Background in SaaS or B2B enterprise software Bonus: Car Rental Domain Knowledge Candidates with car rental industry experience are strongly preferred: Experience building or working with car rental / fleet management software Knowledge of reservations, rental agreements, rate management, CDW/LDW/PAI, ACRISS classification Prior exposure to platforms like RentWorks, Thermeon, or similar RMS solutions Understanding of RevPAD, Direct Bill, or channel management concepts</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Aspire Software is looking for an Intermediate Software Developer to join our team in Lebanon.<br> Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals.<br> By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.<br> Role Overview We are looking for a NetSuite Developer to join our Financial Systems team.<br> Reporting to the Financial Systems Manager, this role will be responsible for the design, development, customization, maintenance, testing, and enhancement of solutions within NetSuite.<br> The position will work primarily on a project basis, supporting a continuous pipeline of targeted NetSuite initiatives.<br> The NetSuite Developer will contribute throughout the technical lifecycle, from solution design and development through testing, deployment, documentation, and post-deployment support.<br> The successful candidate will work closely with the Corporate Financial Team and must have a strong understanding of NetSuite core functionality and financial processes, particularly Procure-to-Pay (P2P), Order-to-Cash (O2C), and Record-to-Report (R2R).<br> Examples of projects may include: Designing and building NetSuite scripts, workflows, forms, fields, custom records, and other functionality.<br> Reviewing, refactoring, and optimizing existing scripts and workflows for performance, governance, maintainability, controls, and evolving business requirements.<br> Automating manual activities and improving existing NetSuite processes.<br> Configuring forms, fields, roles, permissions, and other NetSuite components to support business, security, and control requirements.<br> Developing performant Saved Searches and SuiteQL queries to support operational requirements, reporting, and controls.<br> Designing and supporting integrations and resolving root causes related to scripts, workflows, forms, integrations, and other NetSuite customizations.<br> What your day will look like Develop, maintain, and enhance production-ready NetSuite customizations using SuiteScript 2.<br>1 and JavaScript.<br> Independently manage multiple NetSuite projects based on defined business priorities and agreed requirements.<br> Translate business, process, and control requirements into technical designs and maintainable NetSuite solutions.<br> Develop Client Scripts, User Event Scripts, Suitelets, Scheduled Scripts, Map/Reduce Scripts, RESTlets, and Workflow Action Scripts.<br> Develop and optimize Saved Searches and SuiteQL queries, with attention to performance and NetSuite governance limits.<br> Troubleshoot script, workflow, integration, and performance issues using execution logs, debugging tools, and reproducible root-cause analysis.<br> Perform unit and regression testing, support code reviews, and deploy changes from sandbox to production under documented change controls.<br> Maintain technical designs, deployment notes, and support documentation for NetSuite customizations.<br> Two to four years of hands-on experience in NetSuite development, NetSuite technical consulting, or a similar role.<br> Strong understanding of NetSuite core functionality and P2P, O2C, and R2R processes.<br> Demonstrated experience with JavaScript, SuiteScript 2.<br>x, SuiteFlow workflows, Saved Searches, custom records, custom fields, and the primary NetSuite script types.<br> Experience with SuiteQL, NetSuite debugging, execution logs, script governance, performance optimization, and script deployments.<br> Experience developing or supporting NetSuite integrations using RESTlets, web services, external APIs, and secure authentication methods.<br> Experience with structured testing, sandbox-to-production deployments, technical documentation, and change management practices.<br> Strong problem-solving, organizational, and communication skills; attention to detail; ability to manage multiple assigned projects; and fluency in written and spoken English.<br> Experience with SuiteCloud Development Framework (SDF) and source control tools such as Git is preferred.<br> Experience with NetSuite OneWorld or multi-subsidiary environments is preferred.<br> NetSuite SuiteFoundation, Administrator, or SuiteCloud Developer certification is considered an asset.<br> What we are looking for We are looking for an experienced NetSuite Developer who can work independently across the development lifecycle while collaborating closely with financial and technical stakeholders.<br> The role requires strong NetSuite development skills, practical functional knowledge, sound technical judgment, and a disciplined approach to solution design, testing, deployment, documentation, and continuous improvement.<br> The successful candidate should be comfortable building new functionality and enhancing existing solutions, including scripts, workflows, forms, configurations, integrations, controls, and automation supporting Valsoft's Corporate environment.<br> An interest in AI and emerging technologies is also valued as these tools continue to evolve within software development and financial systems.<br></span> </div>

<p><h4>Description</h4> <p>Aspire Software is looking for an AI product manager to join our team in Lebanon.</p> <p>Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p> <p>We're looking for a killer AI product manager — someone highly driven and entrepreneurial who can take AI-powered products from idea to revenue in a real-world, hardware-meets-software environment. This role is not about checking boxes for years of experience – it's about energy, ambition, and the ability to execute. We're looking for someone who thrives in fast-paced, high-growth environments, is passionate about AI innovation, and has the vision to turn ideas into scalable products.</p> <h4>Key responsibilities</h4> <p>What your day will look like:</p> <p><strong>AI product and technology leadership</strong><br> Own the AI product roadmap across the ecosystem — from dynamic pricing and guest personalization to AI-powered booking and operational intelligence<br> Build a proof of concept (PoC) within a few weeks to validate AI-driven ideas quickly<br> Oversee the development, deployment, and commercialization of AI-driven solutions across our software platforms and connected hardware devices<br> Work closely with AI engineers, hardware teams, and customers to refine solutions for real-world impact in high-volume, guest-facing environments</p> <p><strong>Business leadership</strong><br> Develop and execute the product strategy, ensuring alignment with company goals and driving growth of AI offerings within the leisure and entertainment vertical<br> Execute against a provided playbook, building an initial proof of concept and scaling once validated</p> <p><strong>Operational excellence</strong><br> Build and optimize workflows for customer onboarding, support, and internal processes to ensure scalability and efficiency<br> Establish metrics and KPIs to measure and improve performance across the product portfolio</p> <p><strong>Customer and market insights</strong><br> Conduct market research and competitive analysis across the cashless payments and venue technology landscape to refine strategy and offerings<br> Engage directly with operators — parks, venues, FECs — to ensure customer feedback is integrated into product development and iteration</p> <p><strong>Team building and operations</strong><br> Foster a high-performance culture that encourages agility, execution, and innovation<br> Scale operations while maintaining a startup mentality – fast, lean, and customer-driven</p> <h4>Requirements</h4> <ul> <li>You move fast and get things done – you don't wait for perfect conditions – you make things happen</li> <li>You thrive in uncertainty – you see ambiguity as an opportunity, not a challenge</li> <li>You are passionate about AI and its real-world impact – whether technical or business-driven, you understand how AI is shaping the future of payments and guest experiences</li> <li>You are a builder – you love creating from scratch – whether it's teams, products, or business models</li> <li>You are relentless – scaling a product is not a straight line, and you have the grit to push through</li> <li>Strong understanding of AI/ML technologies and their commercial applications</li> <li>Experience with hardware products is a strong asset – familiarity with embedded systems, IoT devices, payment terminals, RFID/NFC, or connected hardware-software ecosystems will set you apart</li> <li>Experience in payments, fintech, or venue/attractions technology is a plus</li> <li>An entrepreneurial background or experience building/scaling a product, startup, or high-growth venture is a plus</li> <li>Ability to lead and inspire teams in a fast-moving, high-growth environment</li> <li>No strict experience requirements – we're looking for the right mindset, energy, and ability to execute</li> <li>At least a bachelor's degree in computer engineering or electrical engineering (an asset), or artificial intelligence, computer science, business, or a similar related discipline</li> <li>Being fluent in the English language, written and verbal, is essential</li> <li>Must work US Central hours</li> </ul> <h4>Why join us?</h4> <p>Shape the AI strategy of an established market leader with the resources to win — and the agility of a startup<br> Work at the intersection of AI, payments, and physical hardware deployed at scale in some of the world's most exciting venues<br> Work at the cutting edge of AI innovation with top-tier talent and industry experts<br> Competitive compensation package with a growth-based incentive and potential equity participation<br> A high-impact, entrepreneurial role with unlimited growth potential</p></p><p></p>

<p><h4>Description</h4> <p>Aspire Software is looking for a Forward Deployed Engineer (AI) to join our team in Lebanon.</p> <p>Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p> <h4>About the role</h4> <p>As a Forward Deployed Engineer (AI), you embed directly with our businesses to design and ship AI-powered solutions against real, often messy, problems. You'll move between companies and domains — building a retrieval pipeline for one business one month, standing up an agent workflow for another the next. You own problems end to end: understand the domain, scope the solution, build it, and get it into production.</p> <p>This is fundamentally a builder's role. We care far more about whether you can turn a problem into working software with modern AI tooling than about the title you held before. That means we're open to two kinds of people: experienced software developers, and senior product managers (or others from a product background) who have the technical know-how to actually build things themselves. If you can ship, and you're fluent with AI tooling, the lane you came from matters less than what you can do with it.</p> <h4>Why this role is different</h4> <ul> <li>Hard problems, real impact. The projects are demanding and technically ambitious — you'll work at the frontier of what current AI tooling makes possible, on systems people actually depend on.</li> <li>Breadth no single company can offer. Across finance, logistics, education, government, and automotive, you'll see a far wider range of problems, data, and constraints than you would inside one product — and get sharp at recognizing patterns across all of them.</li> <li>Latest tools, encouraged. We expect you to use the best available AI development tools and to push them hard. Experimentation is part of the job, not a side project.</li> <li>Genuinely generous with tooling. This is one of the real perks of the role. Our leadership structure lets us purchase tools quickly, and we're open about which AI toolsets you use — if a tool will make you faster or better, we'll get it for you without a drawn-out approval process.</li> <li>Autonomy. You're trusted to go deep into a business, figure out what's worth building, and ship it.</li> </ul> <h4>What you'll do</h4> <ul> <li>Embed with portfolio businesses to identify, scope, and build AI-powered solutions to high-value problems.</li> <li>Design and build RAG (retrieval-augmented generation) pipelines and agentic systems that integrate with each business's data and workflows.</li> <li>Integrate large language models via APIs (Anthropic Claude, OpenAI/GPT, and others) into production applications.</li> <li>Use AI-native development tools (Cursor, Claude, Windsurf) and automation platforms (n8n and similar) to build and ship quickly.</li> <li>Take projects from problem framing through to deployed, maintainable software.</li> <li>Move fluidly between business domains, ramping up fast on unfamiliar industries and codebases.</li> </ul> <h4>Requirements</h4> <p>The non-negotiable is that you can build. Beyond that, we recognize two paths into this role:</p> <ul> <li><strong>Senior software developers</strong> — you've built and shipped real systems and can operate independently. (In rare cases we'll consider a less experienced developer who is exceptionally strong with AI tooling, but senior experience is the norm.)</li> <li><strong>Senior product managers / product backgrounds</strong> — you've worked in a product or product-management role and have the genuine technical know-how to build things yourself, not just spec them. If you can take a problem and ship a working AI-powered solution, your product instincts are a real asset here.</li> </ul> <p>Whichever path you come from, we also expect:</p> <ul> <li>Hands-on experience with AI-native tools such as Cursor, Claude, and Windsurf, and a genuine interest in AI more broadly.</li> <li>Comfort integrating AI APIs (Anthropic, OpenAI, and others) into real applications.</li> <li>The ability to own ambiguous problems end to end and ship.</li> <li>Adaptability — you enjoy jumping into new domains and getting productive quickly.</li> </ul> <h4>Nice to have</h4> <ul> <li>Experience building RAG pipelines in production.</li> <li>Experience building agents / agentic workflows.</li> <li>Familiarity with n8n or similar automation / orchestration platforms.</li> <li>Exposure to any of our verticals: finance, logistics, education, government, or automotive.</li> </ul> <h4>Tools & technologies you'll work with</h4> <p>Anthropic Claude · OpenAI/GPT · Cursor · Windsurf · RAG pipelines · AI agents · n8n · LLM APIs</p></p><p></p>

<p><h4>Description</h4> <p>Aspire Software is looking for a Forward Deployed Engineer (AI) to join our team in Lebanon.</p> <p>Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p> <h4>About the role</h4> <p>As a Forward Deployed Engineer (AI), you embed directly with our businesses to design and ship AI-powered solutions against real, often messy, problems. You'll move between companies and domains — building a retrieval pipeline for one business one month, standing up an agent workflow for another the next. You own problems end to end: understand the domain, scope the solution, build it, and get it into production.</p> <p>This is fundamentally a builder's role. We care far more about whether you can turn a problem into working software with modern AI tooling than about the title you held before. That means we're open to two kinds of people: experienced software developers, and senior product managers (or others from a product background) who have the technical know-how to actually build things themselves. If you can ship, and you're fluent with AI tooling, the lane you came from matters less than what you can do with it.</p> <h4>Why this role is different</h4> <ul> <li>Hard problems, real impact. The projects are demanding and technically ambitious — you'll work at the frontier of what current AI tooling makes possible, on systems people actually depend on.</li> <li>Breadth no single company can offer. Across finance, logistics, education, government, and automotive, you'll see a far wider range of problems, data, and constraints than you would inside one product — and get sharp at recognizing patterns across all of them.</li> <li>Latest tools, encouraged. We expect you to use the best available AI development tools and to push them hard. Experimentation is part of the job, not a side project.</li> <li>Genuinely generous with tooling. This is one of the real perks of the role. Our leadership structure lets us purchase tools quickly, and we're open about which AI toolsets you use — if a tool will make you faster or better, we'll get it for you without a drawn-out approval process.</li> <li>Autonomy. You're trusted to go deep into a business, figure out what's worth building, and ship it.</li> </ul> <h4>What you'll do</h4> <ul> <li>Embed with portfolio businesses to identify, scope, and build AI-powered solutions to high-value problems.</li> <li>Design and build RAG (retrieval-augmented generation) pipelines and agentic systems that integrate with each business's data and workflows.</li> <li>Integrate large language models via APIs (Anthropic Claude, OpenAI/GPT, and others) into production applications.</li> <li>Use AI-native development tools (Cursor, Claude, Windsurf) and automation platforms (n8n and similar) to build and ship quickly.</li> <li>Take projects from problem framing through to deployed, maintainable software.</li> <li>Move fluidly between business domains, ramping up fast on unfamiliar industries and codebases.</li> </ul> <h4>Requirements</h4> <p>The non-negotiable is that you can build. Beyond that, we recognize two paths into this role:</p> <ul> <li><strong>Senior software developers</strong> — you've built and shipped real systems and can operate independently. (In rare cases we'll consider a less experienced developer who is exceptionally strong with AI tooling, but senior experience is the norm.)</li> <li><strong>Senior product managers / product backgrounds</strong> — you've worked in a product or product-management role and have the genuine technical know-how to build things yourself, not just spec them. If you can take a problem and ship a working AI-powered solution, your product instincts are a real asset here.</li> </ul> <p>Whichever path you come from, we also expect:</p> <ul> <li>Hands-on experience with AI-native tools such as Cursor, Claude, and Windsurf, and a genuine interest in AI more broadly.</li> <li>Comfort integrating AI APIs (Anthropic, OpenAI, and others) into real applications.</li> <li>The ability to own ambiguous problems end to end and ship.</li> <li>Adaptability — you enjoy jumping into new domains and getting productive quickly.</li> </ul> <h4>Nice to have</h4> <ul> <li>Experience building RAG pipelines in production.</li> <li>Experience building agents / agentic workflows.</li> <li>Familiarity with n8n or similar automation / orchestration platforms.</li> <li>Exposure to any of our verticals: finance, logistics, education, government, or automotive.</li> </ul> <h4>Tools & technologies you'll work with</h4> <p>Anthropic Claude · OpenAI/GPT · Cursor · Windsurf · RAG pipelines · AI agents · n8n · LLM APIs</p></p><p></p>

<p><h4>About Infoquest</h4> <p>Infoquest is a custom-sourcing expert network connecting leading consulting firms, investors, and corporates with vetted subject-matter experts for primary research.</p> <p>Headquartered in Beirut, with entities in the UAE and a founding office in Bogotá, we operate a purpose-built expert network platform alongside a growing suite of internal data products that power performance, compliance, and client delivery.</p> <h4>Role summary</h4> <p>We are looking for a dedicated Full-Stack Engineer to support two key mandates:</p> <ul> <li>Extend and enhance our expert-network CRM through custom features, workflows, integrations, and interfaces built on the Exlink platform.</li> <li>Ensure the continuity, reliability, and scalability of our internal reporting environment across BigQuery and Power BI.</li> </ul> <p>You will own a substantial backlog of business-critical initiatives while helping eliminate a key single point of failure within our data function.</p> <h4>Engagement & access model</h4> <p>Our CRM is built on the Exlink platform, our long-term technology partner. Product direction and priorities are defined by Infoquest, while access to the platform is granted progressively as trust and familiarity develop under confidentiality agreements between Infoquest, Exlink, and the partner agency.</p> <h4>Phase 1</h4> <ul> <li>Develop custom features, automations, reports, integrations, and user interface extensions alongside the platform without modifying Exlink's core code.</li> <li>Work within a scoped development environment provided by Exlink with QA approval before deployment.</li> </ul> <h4>Phase 2</h4> <ul> <li>Contribute directly to the Exlink codebase on Infoquest-commissioned features.</li> <li>Follow Exlink's architecture, coding standards, and review processes.</li> </ul> <h4>Key responsibilities</h4> <p><strong>CRM platform development (Exlink)</strong></p> <ul> <li>Build, test, and maintain custom CRM features across the expert lifecycle, including lead imports, outreach, compliance workflows, screening, client portals, scheduling, transcripts, and billing.</li> <li>Develop frontend functionality using Vue 2, Vue 3, JavaScript, Tailwind CSS, Bootstrap, and jQuery.</li> <li>Build backend services using PHP, Laravel, PostgreSQL, Docker, and Nginx.</li> <li>Design, build, and maintain REST APIs and integrations with platforms including Zoom, Google Workspace, Microsoft Teams, Cronofy, Inex One, and contact enrichment tools.</li> <li>Translate business requirements into technical solutions, then test, document, deploy, and maintain them following Exlink's development standards.</li> </ul> <p><strong>Data products & reporting</strong></p> <ul> <li>Partner with the Data & Internal Tools Manager to ensure reporting and dashboards remain accurate, reliable, and up to date.</li> <li>Become a secondary owner of the data function by learning, documenting, maintaining, and troubleshooting pipelines, models, and dashboards.</li> <li>Maintain and enhance integrations between the Exlink CRM and BigQuery.</li> <li>Support KPI, NPS, and performance dashboards.</li> <li>Develop runbooks and standard operating procedures (SOPs) to ensure recurring data processes are fully documented and repeatable.</li> </ul> <h4>Requirements</h4> <ul> <li>5+ years of professional Full-Stack development experience.</li> <li>Strong experience with PHP and Laravel.</li> <li>Experience working with relational databases. PostgreSQL is preferred; strong MySQL experience is acceptable with willingness to transition.</li> <li>Strong knowledge of Vue.js (Vue 2 & Vue 3) and JavaScript.</li> <li>Experience with Tailwind CSS, Bootstrap, and jQuery.</li> <li>Experience building REST APIs and third-party integrations.</li> <li>Comfortable working with Docker, Linux, and Nginx environments.</li> <li>Strong understanding of Object-Oriented Programming (OOP), MVC architecture, SOLID principles, clean, testable code, and database schema design.</li> <li>Self-driven with the ability to independently manage business-critical systems and technical backlogs.</li> <li>Excellent documentation habits.</li> <li>Strong written English and the ability to collaborate during Beirut and GCC business hours.</li> </ul> <h4>Nice to have</h4> <ul> <li>Experience with BigQuery or another cloud data warehouse.</li> <li>Experience with Power BI or similar Business Intelligence platforms.</li> <li>Data engineering experience including pipelines, data modelling, and SQL optimization.</li> <li>Experience maintaining SaaS platforms or CRM, scheduling, billing, or compliance-heavy systems.</li> <li>Familiarity with the expert network or primary research industry.</li> <li>Experience with Go.</li> </ul> <h4>Confidentiality & compliance</h4> <ul> <li>Sign and comply with confidentiality and data protection agreements covering Infoquest's client data, expert network, proprietary workflows, and Exlink's platform and codebase.</li> <li>Adhere to GDPR, UK GDPR, and Infoquest's internal compliance standards when handling personal data.</li> </ul> <h4>First 90 days</h4> <ul> <li>Successfully onboard to the Exlink platform and document existing pipelines and dashboards.</li> <li>Deliver the first set of custom features from the engineering backlog.</li> <li>Independently manage CRM enhancement requests and maintain reliable reporting.</li> <li>Become a trusted contributor within the Exlink codebase.</li> <li>Establish yourself as the second owner of the data function, eliminating key operational dependencies.</li> </ul></p><p></p>

<p><h4>About Infoquest</h4> <p>Infoquest is a custom-sourcing expert network connecting leading consulting firms, investors, and corporates with vetted subject-matter experts for primary research.</p> <p>Headquartered in Beirut, with entities in the UAE and a founding office in Bogotá, we operate a purpose-built expert network platform alongside a growing suite of internal data products that power performance, compliance, and client delivery.</p> <h4>Role summary</h4> <p>We are looking for a dedicated Full-Stack Engineer to support two key mandates:</p> <ul> <li>Extend and enhance our expert-network CRM through custom features, workflows, integrations, and interfaces built on the Exlink platform.</li> <li>Ensure the continuity, reliability, and scalability of our internal reporting environment across BigQuery and Power BI.</li> </ul> <p>You will own a substantial backlog of business-critical initiatives while helping eliminate a key single point of failure within our data function.</p> <h4>Engagement & access model</h4> <p>Our CRM is built on the Exlink platform, our long-term technology partner. Product direction and priorities are defined by Infoquest, while access to the platform is granted progressively as trust and familiarity develop under confidentiality agreements between Infoquest, Exlink, and the partner agency.</p> <h4>Phase 1</h4> <ul> <li>Develop custom features, automations, reports, integrations, and user interface extensions alongside the platform without modifying Exlink's core code.</li> <li>Work within a scoped development environment provided by Exlink with QA approval before deployment.</li> </ul> <h4>Phase 2</h4> <ul> <li>Contribute directly to the Exlink codebase on Infoquest-commissioned features.</li> <li>Follow Exlink's architecture, coding standards, and review processes.</li> </ul> <h4>Key responsibilities</h4> <p><strong>CRM platform development (Exlink)</strong></p> <ul> <li>Build, test, and maintain custom CRM features across the expert lifecycle, including lead imports, outreach, compliance workflows, screening, client portals, scheduling, transcripts, and billing.</li> <li>Develop frontend functionality using Vue 2, Vue 3, JavaScript, Tailwind CSS, Bootstrap, and jQuery.</li> <li>Build backend services using PHP, Laravel, PostgreSQL, Docker, and Nginx.</li> <li>Design, build, and maintain REST APIs and integrations with platforms including Zoom, Google Workspace, Microsoft Teams, Cronofy, Inex One, and contact enrichment tools.</li> <li>Translate business requirements into technical solutions, then test, document, deploy, and maintain them following Exlink's development standards.</li> </ul> <p><strong>Data products & reporting</strong></p> <ul> <li>Partner with the Data & Internal Tools Manager to ensure reporting and dashboards remain accurate, reliable, and up to date.</li> <li>Become a secondary owner of the data function by learning, documenting, maintaining, and troubleshooting pipelines, models, and dashboards.</li> <li>Maintain and enhance integrations between the Exlink CRM and BigQuery.</li> <li>Support KPI, NPS, and performance dashboards.</li> <li>Develop runbooks and standard operating procedures (SOPs) to ensure recurring data processes are fully documented and repeatable.</li> </ul> <h4>Requirements</h4> <ul> <li>5+ years of professional Full-Stack development experience.</li> <li>Strong experience with PHP and Laravel.</li> <li>Experience working with relational databases. PostgreSQL is preferred; strong MySQL experience is acceptable with willingness to transition.</li> <li>Strong knowledge of Vue.js (Vue 2 & Vue 3) and JavaScript.</li> <li>Experience with Tailwind CSS, Bootstrap, and jQuery.</li> <li>Experience building REST APIs and third-party integrations.</li> <li>Comfortable working with Docker, Linux, and Nginx environments.</li> <li>Strong understanding of Object-Oriented Programming (OOP), MVC architecture, SOLID principles, clean, testable code, and database schema design.</li> <li>Self-driven with the ability to independently manage business-critical systems and technical backlogs.</li> <li>Excellent documentation habits.</li> <li>Strong written English and the ability to collaborate during Beirut and GCC business hours.</li> </ul> <h4>Nice to have</h4> <ul> <li>Experience with BigQuery or another cloud data warehouse.</li> <li>Experience with Power BI or similar Business Intelligence platforms.</li> <li>Data engineering experience including pipelines, data modelling, and SQL optimization.</li> <li>Experience maintaining SaaS platforms or CRM, scheduling, billing, or compliance-heavy systems.</li> <li>Familiarity with the expert network or primary research industry.</li> <li>Experience with Go.</li> </ul> <h4>Confidentiality & compliance</h4> <ul> <li>Sign and comply with confidentiality and data protection agreements covering Infoquest's client data, expert network, proprietary workflows, and Exlink's platform and codebase.</li> <li>Adhere to GDPR, UK GDPR, and Infoquest's internal compliance standards when handling personal data.</li> </ul> <h4>First 90 days</h4> <ul> <li>Successfully onboard to the Exlink platform and document existing pipelines and dashboards.</li> <li>Deliver the first set of custom features from the engineering backlog.</li> <li>Independently manage CRM enhancement requests and maintain reliable reporting.</li> <li>Become a trusted contributor within the Exlink codebase.</li> <li>Establish yourself as the second owner of the data function, eliminating key operational dependencies.</li> </ul></p><p></p>

<p><h4>Department</h4> <p>Industrial and Mechanical Engineering</p> <h4>Discipline</h4> <p>Engineering Entrepreneurship and Innovation</p> <h4>Campus</h4> <p>Byblos</p> <h4>Position</h4> <p>Instructor or Professor of Practice</p> <h4>Expected start date</h4> <p>Fall 2026 or Spring 2027</p> <p>The Department of Industrial and Mechanical Engineering at the Lebanese American University School of Engineering, located in Byblos, Lebanon, invites applications for an Instructor or Professor of Practice position in the broad area of Engineering Entrepreneurship and Innovation.</p> <p>Applications will be reviewed continuously until the position is filled. The expected start date is September 2026 or January 2027. The appointment rank will depend on the candidate’s academic qualifications, professional experience, and demonstrated accomplishments.</p> <p>Candidates must hold a BE/BS degree in engineering and at least a master’s degree in entrepreneurship, innovation, technology management, commercialization, or a closely related field. A doctoral degree is considered an asset but is not required. Candidates should demonstrate substantial professional experience and a record of achievement in technology entrepreneurship, innovation-program development, incubation, startup development, or research commercialization.</p> <p>The successful candidate is expected to contribute to the development and operation of the School of Engineering’s entrepreneurship and innovation initiatives. Particular consideration will be given to candidates with demonstrated experience in one or more of the following areas:</p> <ul> <li>Developing, managing, or contributing substantially to an incubator, accelerator, pre-incubation program, university innovation hub, or technology-transfer initiative</li> <li>Designing and managing structured venture-development pipelines that support teams from idea generation through technical validation, prototyping, market validation, funding readiness, and venture launch</li> <li>Recruiting, selecting, mentoring, and managing cohorts of student or faculty-led innovation teams</li> <li>Preparing student teams for national, regional, and international innovation, entrepreneurship, startup, and engineering-design competitions</li> <li>Coaching teams in prototype refinement, business-model development, market validation, written applications, financial planning, pitch-deck preparation, and live pitching</li> <li>Organizing startup bootcamps, hackathons, demo days, pitch competitions, and industry-sponsored innovation challenges</li> <li>Supporting the commercialization of university research and the development of market-ready technologies</li> <li>Founding, co-founding, advising, or mentoring technology startups</li> <li>Securing proof-of-concept, commercialization, industry-sponsored, or venture-development funding</li> <li>Developing partnerships with industry, investors, alumni, entrepreneurs, accelerators, incubators, innovation hubs, technology-transfer offices, public agencies, and funding organizations</li> <li>Transforming engineering concepts into validated prototypes and minimum viable products</li> <li>Applying design thinking, rapid prototyping, product-development, hardware/software integration, and product-lifecycle principles</li> <li>Assessing technical feasibility, commercial viability, intellectual-property potential, market opportunities, regulatory requirements, risk, valuation, and scaling strategies</li> </ul> <p>The successful candidate will be expected to cultivate an innovation-driven culture within engineering education and to equip students with the skills needed to transform ideas into viable products and ventures. The candidate will mentor students and faculty, supervise entrepreneurship- and commercialization-oriented projects, support engineering capstone teams with venture potential, and help establish a systematic pipeline for identifying and advancing promising innovations.</p> <p>The candidate will also identify suitable competitions, funding opportunities, accelerator programs, and innovation challenges; select and prepare participating teams; and coordinate the development of prototypes, applications, business models, pitch decks, and presentations.</p> <p>Teaching responsibilities may include undergraduate or graduate courses in engineering entrepreneurship, innovation management, product development, design thinking, technology commercialization, startup development, or related areas.</p> <p>Candidates should demonstrate strong communication, mentoring, organizational, and partnership-development skills. Evidence of impact—such as incubators or programs established, ventures supported, student teams mentored, competition placements, funding secured, prototypes commercialized, or partnerships developed—will be highly valued.</p> <p>The Lebanese American University is an equal opportunity employer operating in Lebanon under a charter from the Regents of the State University of New York.</p> <p>Interested candidates should apply electronically with the subject line:</p> <p><strong>SOE Position in Instructor or Professor of Practice in Engineering Entrepreneurship and Innovation</strong></p> <p>Applications should include the following:</p> <ul> <li>A letter of intent</li> <li>A curriculum vitae</li> <li>A brief portfolio or statement describing relevant accomplishments, including incubators or programs developed, ventures supported, competitions undertaken, funding secured, and ecosystem partnerships established</li> <li>A brief statement outlining the candidate’s proposed approach to developing engineering incubation, venture development, and student competition-readiness activities at LAU</li> <li>The names of three references</li> </ul></p><p></p>

<p><h4>Department</h4> <p>Industrial and Mechanical Engineering</p> <h4>Discipline</h4> <p>Engineering Entrepreneurship and Innovation</p> <h4>Campus</h4> <p>Byblos</p> <h4>Position</h4> <p>Instructor or Professor of Practice</p> <h4>Expected start date</h4> <p>Fall 2026 or Spring 2027</p> <p>The Department of Industrial and Mechanical Engineering at the Lebanese American University School of Engineering, located in Byblos, Lebanon, invites applications for an Instructor or Professor of Practice position in the broad area of Engineering Entrepreneurship and Innovation.</p> <p>Applications will be reviewed continuously until the position is filled. The expected start date is September 2026 or January 2027. The appointment rank will depend on the candidate’s academic qualifications, professional experience, and demonstrated accomplishments.</p> <p>Candidates must hold a BE/BS degree in engineering and at least a master’s degree in entrepreneurship, innovation, technology management, commercialization, or a closely related field. A doctoral degree is considered an asset but is not required. Candidates should demonstrate substantial professional experience and a record of achievement in technology entrepreneurship, innovation-program development, incubation, startup development, or research commercialization.</p> <p>The successful candidate is expected to contribute to the development and operation of the School of Engineering’s entrepreneurship and innovation initiatives. Particular consideration will be given to candidates with demonstrated experience in one or more of the following areas:</p> <ul> <li>Developing, managing, or contributing substantially to an incubator, accelerator, pre-incubation program, university innovation hub, or technology-transfer initiative</li> <li>Designing and managing structured venture-development pipelines that support teams from idea generation through technical validation, prototyping, market validation, funding readiness, and venture launch</li> <li>Recruiting, selecting, mentoring, and managing cohorts of student or faculty-led innovation teams</li> <li>Preparing student teams for national, regional, and international innovation, entrepreneurship, startup, and engineering-design competitions</li> <li>Coaching teams in prototype refinement, business-model development, market validation, written applications, financial planning, pitch-deck preparation, and live pitching</li> <li>Organizing startup bootcamps, hackathons, demo days, pitch competitions, and industry-sponsored innovation challenges</li> <li>Supporting the commercialization of university research and the development of market-ready technologies</li> <li>Founding, co-founding, advising, or mentoring technology startups</li> <li>Securing proof-of-concept, commercialization, industry-sponsored, or venture-development funding</li> <li>Developing partnerships with industry, investors, alumni, entrepreneurs, accelerators, incubators, innovation hubs, technology-transfer offices, public agencies, and funding organizations</li> <li>Transforming engineering concepts into validated prototypes and minimum viable products</li> <li>Applying design thinking, rapid prototyping, product-development, hardware/software integration, and product-lifecycle principles</li> <li>Assessing technical feasibility, commercial viability, intellectual-property potential, market opportunities, regulatory requirements, risk, valuation, and scaling strategies</li> </ul> <p>The successful candidate will be expected to cultivate an innovation-driven culture within engineering education and to equip students with the skills needed to transform ideas into viable products and ventures. The candidate will mentor students and faculty, supervise entrepreneurship- and commercialization-oriented projects, support engineering capstone teams with venture potential, and help establish a systematic pipeline for identifying and advancing promising innovations.</p> <p>The candidate will also identify suitable competitions, funding opportunities, accelerator programs, and innovation challenges; select and prepare participating teams; and coordinate the development of prototypes, applications, business models, pitch decks, and presentations.</p> <p>Teaching responsibilities may include undergraduate or graduate courses in engineering entrepreneurship, innovation management, product development, design thinking, technology commercialization, startup development, or related areas.</p> <p>Candidates should demonstrate strong communication, mentoring, organizational, and partnership-development skills. Evidence of impact—such as incubators or programs established, ventures supported, student teams mentored, competition placements, funding secured, prototypes commercialized, or partnerships developed—will be highly valued.</p> <p>The Lebanese American University is an equal opportunity employer operating in Lebanon under a charter from the Regents of the State University of New York.</p> <p>Interested candidates should apply electronically with the subject line:</p> <p><strong>SOE Position in Instructor or Professor of Practice in Engineering Entrepreneurship and Innovation</strong></p> <p>Applications should include the following:</p> <ul> <li>A letter of intent</li> <li>A curriculum vitae</li> <li>A brief portfolio or statement describing relevant accomplishments, including incubators or programs developed, ventures supported, competitions undertaken, funding secured, and ecosystem partnerships established</li> <li>A brief statement outlining the candidate’s proposed approach to developing engineering incubation, venture development, and student competition-readiness activities at LAU</li> <li>The names of three references</li> </ul></p><p></p>