Program Officer Jobs in Lebanon

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Responsible for managing the recruitment cycle to attract, screen, interview, and hire qualified candidates according to company needs, while coordinating closely with the HR Manager and department heads.</p><p>MAIN DUTIES AND RESPONSIBILITIES:</p><ul><li>Coordinate with the HR Admin Manager to understand hiring needs and job requirements.</li><li>Prepare and update job descriptions when needed. (old or new positions)</li><li>Post vacancies on suitable recruitment channels and source candidates through job portals, LinkedIn, referrals, and databases.</li><li>Screen CVs and shortlist suitable candidates.</li><li>Conduct phone screenings and first interviews.</li><li>Schedule second interviews with the CEO, HR Manager and/or department heads when applicable.</li><li>Collect interview feedback and share recruitment recommendations with the HR Manager.</li><li>Follow up with candidates throughout the recruitment process.</li><li>Prepare job offers after needed approvals and explain offer details to selected candidates.</li><li>Maintain recruitment trackers, candidate database, and hiring reports.</li><li>Build a talent pool for current and future vacancies.</li><li>Coordinate onboarding requirements such as joining date and required documents.</li><li>Ensure recruitment activities follow company policies and labor law requirements</li><li>Conduct HR orientation in the first joining date and prepare an orientation onboarding plan for the new joiner and communicate it to the related department.</li><li>Follow up on the onboarding plan for the new joiner (implementation). Follow up on performance, evaluation of the new joiner weekly, monthly and after probation period.</li><li>Support the HR Manager in recruitment-related tasks and HR projects when needed.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">REQUIREMENTS AND SKILLS:<br></p><ul><li>Bachelor s degree in Human Resources, Business Administration, or related field.</li><li>Minimum 5 years of experience in recruitment or talent acquisition.</li><li>Good knowledge of recruitment processes and interview techniques.</li><li>Strong communication, interpersonal, and follow-up skills.</li><li>Ability to manage several vacancies at the same time.</li><li>Proficiency in Microsoft Office and recruitment platforms.</li><li>Fluency in Arabic and English; French is an advantage.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Responsible for managing the recruitment cycle to attract, screen, interview, and hire qualified candidates according to company needs, while coordinating closely with the HR Manager and department heads.</p><p><b>MAIN DUTIES AND RESPONSIBILITIES:</b></p><p>• Coordinate with the HR Admin Manager to understand hiring needs and job requirements.</p><p> • Prepare and update job descriptions when needed. (old or new positions)</p><p> • Post vacancies on suitable recruitment channels and source candidates through job portals, LinkedIn, referrals, and databases.</p><p> • Screen CVs and shortlist suitable candidates.</p><p> • Conduct phone screenings and first interviews.</p><p> • Schedule second interviews with the CEO, HR Manager and/or department heads when applicable.</p><p> • Collect interview feedback and share recruitment recommendations with the HR Manager.</p><p> • Follow up with candidates throughout the recruitment process.</p><p> • Prepare job offers after needed approvals and explain offer details to selected candidates.</p><p> • Maintain recruitment trackers, candidate database, and hiring reports.</p><p> • Build a talent pool for current and future vacancies.</p><p> • Coordinate onboarding requirements such as joining date and required documents.</p><p> • Ensure recruitment activities follow company policies and labor law requirements</p><p>• Conduct HR orientation in the first joining date and prepare an orientation onboarding plan for the new joiner and communicate it to the related department.</p><p>• Follow up on the onboarding plan for the new joiner (implementation). Follow up on performance, evaluation of the new joiner weekly, monthly and after probation period. </p><p> • Support the HR Manager in recruitment-related tasks and HR projects when needed.</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>• Bachelor’s degree in Human Resources, Business Administration, or related field.</p><p> • Minimum 5 years of experience in recruitment or talent acquisition.</p><p> • Good knowledge of recruitment processes and interview techniques.</p><p> • Strong communication, interpersonal, and follow-up skills.</p><p> • Ability to manage several vacancies at the same time.</p><p> • Proficiency in Microsoft Office and recruitment platforms.</p><p> • Fluency in Arabic and English; French is an advantage.</p></div>

<p>A leading Sweets Company located in Tripoli is looking for a qualified Operations Manager (Branch Manager) who will be managing its Tripoli Branch.<br>The Operations Manager oversees daily operations, drives sales growth, maintains high product quality, and ensures exceptional customer service. This role involves leading, training, and motivating the branch team to meet performance targets while upholding food safety and brand standards.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>- Holder of a related degree</li><li>- Minimum 7 years of experience in a similar role</li><li>- Strong managerial and leadership skills</li></ul>

<p>A leading Sweets Company located in Tripoli is looking for a qualified Operations Manager (Branch Manager) who will be managing its Tripoli Branch. The Operations Manager oversees daily operations, drives sales growth, maintains high product quality, and ensures exceptional customer service. This role involves leading, training, and motivating the branch team to meet performance targets while upholding food safety and brand standards.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Holder of a related degree</li><li>Minimum 7 years of experience in a similar role</li><li>Strong managerial and leadership skills</li></ul>

<p>Position: Branch Manager</p><p>Reports To: District Manager / Area Manager</p><p>Job Summary</p><p>The Branch Manager is responsible for the overall management of the branch by ensuring the efficient day-to-day operation of all departments, maintaining high standards of customer service, product quality, cleanliness, inventory control, and team performance. The role ensures compliance with company procedures, supports operational excellence, and maintains effective communication with the Area Manager.</p><p>Key Responsibilities</p><p>Branch Operations</p><ul><li>Oversee the daily operations of all branch departments, including the sales floor, kitchen, warehouse, sales, and cleaning.</li><li>Ensure smooth and efficient branch operations at all times.</li><li>Receive each shift in good operational condition and ensure proper shift handover.</li><li>Verify that all displays, workstations, and service areas are properly arranged and maintained.</li><li>Ensure refrigerators and freezers are operating within the required temperature standards.</li><li>Ensure all stations, back-of-house areas, customer areas, outdoor areas, and customer restrooms remain clean, organized, and in excellent condition throughout the day.</li><li>Ensure dispensers are always supplied with the required paper products.</li></ul><p>Team Management</p><ul><li>Distribute work among employees and follow up on task execution.</li><li>Monitor employee attendance, punctuality, discipline, and compliance with company grooming standards, including proper uniform and personal appearance.</li><li>Ensure employees clearly understand their duties and responsibilities.</li><li>Prevent overlap or interference between employees' assigned responsibilities.</li><li>Train new employees and support the development of the existing team.</li><li>Supervise the cleaning team and ensure cleaning duties are continuously performed.</li><li>Ensure cleaning materials and detergents are used according to company instructions.</li><li>Perform the Supervisor's duties whenever required in their absence.</li></ul><p>Customer Service &amp; Quality</p><ul><li>Welcome customers professionally and ensure respectful communication among employees.</li><li>Process online, delivery, and pickup orders accurately, ensuring timely preparation, proper coordination with the kitchen and delivery team, and accurate billing and order handover.</li><li>Ensure product quality before products are displayed or sold.</li><li>Follow up on customer satisfaction and resolve complaints or misunderstandings promptly and professionally.</li><li>Ensure no customer leaves the branch dissatisfied.</li><li>Maintain cleanliness and food safety standards throughout the branch.</li></ul><p>Inventory &amp; Stock Control</p><ul><li>Follow up on special customer orders and pending orders.</li><li>Ensure opening inventories are completed and inventory shortages are properly identified.</li><li>Supervise inventory procedures in accordance with company requirements.</li><li>Monitor paper and packaging stock in the warehouse and ensure the availability of essential materials.</li><li>Coordinate with the warehouse dispatch representative to ensure timely supply of materials.</li><li>Ensure the weekly warehouse inventory is completed accurately and submitted on time.</li><li>Verify that received warehouse deliveries match the weekly inventory.</li><li>Monitor and verify that the Supervisor completes all scheduled inventory counts, stock replenishment activities, and daily cake display orders accurately and within the required timelines.</li><li>Ensure display refrigerators remain fully stocked throughout operating hours.</li></ul><p>Cash Control</p><ul><li>Monitor cashiers and ensure receipts are issued correctly for every transaction.</li><li>Closely monitor voucher reconciliation between cash registers and sales counters.</li><li>Follow up to ensure online, delivery, and pickup orders are processed accurately, with timely preparation, proper coordination between the kitchen and delivery team, accurate billing, and correct order handover.</li><li>Close cash registers daily.</li><li>Submit expense vouchers to the Area Manager.</li><li>Send the daily cash report to the Accounting Department at each closing.</li></ul><p>Communication &amp; Administration</p><ul><li>Maintain continuous communication with the Supervisor regarding floor operations.</li><li>Report maintenance issues affecting the branch to the Area Manager.</li><li>Immediately report quality concerns and emergency situations to the Area Manager.</li><li>Monitor diesel consumption and meter readings during refueling.</li><li>Follow up with external suppliers (such as gas and water providers) and verify received quantities.</li><li>Ensure company rules, regulations, and operational procedures are consistently applied fairly across all employees.</li><li>Ensure closing procedures are completed correctly and on time.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Business Administration, Hospitality Management, or a related field.</p><p>Minimum 2 years of experience in a managerial or supervisory role within the Food &amp; Beverage (F&amp;B) industry.</p><p>Strong leadership and team management skills.</p><p>Excellent communic</p>

We are seeking a proactive Maintenance Manager to oversee the upkeep, repair, and preventive maintenance of our printing and packaging facility. The ideal candidate will ensure smooth operations, minimize downtime, and lead a small team of technicians with efficiency and accountability. <br> <br>Key Responsibilities: <br>•Develop and implement preventive maintenance schedules for machinery and equipment. <br>•Supervise maintenance staff and allocate tasks effectively. <br>•Troubleshoot mechanical, electrical, and facility issues promptly. <br>•Coordinate with production teams to reduce interruptions. <br>•Maintain records of repairs, inspections, and spare parts inventory. <br>•Ensure compliance with safety and hygiene standards. <br>Qualifications: <br>•Proven experience in maintenance management, preferably in manufacturing/printing/packaging (2-3 years) <br>•Strong knowledge of mechanical and electrical systems. <br>•Leadership and team management skills. <br>•Ability to work under pressure and prioritize tasks. <br>•Familiarity with safety regulations and compliance standards. <br> <br>Interested applicants to send CV to hr@ojamcogroup.com with the subject line Maintenance Manager Application

<p><br></p><p><b>Main responsibilities</b></p><p>1. Regional MEAL systems and portfolio oversight</p><ul><li>Develop and maintain a proportionate regional MEAL framework and workplan covering Lebanon, Syria and Iraq, aligned with country strategies, project commitments, organisational priorities and partner capacities.</li><li>Establish and maintain a consolidated portfolio-monitoring system linking projects MINE-MEAL tools, grants, partners, locations, activities, indicators, targets, results, reporting deadlines and supporting evidence.</li><li>Build practical dashboards and portfolio-review products that provide management with a clear macro view of progress, delivery trends, geographic and population coverage, grant performance, implementation bottlenecks and emerging risks.</li><li>Maintain a master indicator matrix and indicator reference sheets, harmonising definitions, calculations, disaggregation and evidence requirements wherever possible while preserving donor-specific and national requirements.</li><li>Identify and resolve inconsistencies between project tools and reports, including duplicate counting, incompatible indicator definitions, missing disaggregation, unsupported results and divergence between narrative and quantitative reporting.</li><li>Facilitate regular project, country and regional performance reviews and maintain an action tracker so that findings lead to documented management decisions and follow-up.</li></ul><p>2. Project and grant monitoring, reporting and data quality</p><ul><li>Support Country and Project Coordinators to develop and update theories of change, logical frameworks, monitoring plans, indicator performance tracking tables, data-flow maps, data-collection plans, reporting calendars and MEAL budgets.</li><li>Review routine project and partner submissions for completeness, internal consistency, plausibility, required disaggregation and traceability to source documentation before consolidation into HAMAP and donor reporting.</li><li>Liaise closely with the Regional HMA Technical Advisor and relevant Project Coordinators on partner reporting. The Regional MEAL Officer will verify data structure, evidence, calculations and reporting consistency, while technical validation of HMA methodologies and operational outputs remains with the appropriate technical function.</li><li>Plan and conduct proportionate data-quality assessments, monitoring visits, remote verifications and evidence-file reviews, and support teams and partners to implement corrective actions.</li><li>Develop and maintain auditable project evidence systems, including clear filing conventions, source-document registers, version control, validation status and links between reported results and supporting documentation.</li><li>Support the design and implementation of baselines, endlines, KAP studies, post-activity monitoring, training assessments, outcome monitoring and other internal or external data-collection exercises.</li><li>Promote timely reporting and early escalation of data limitations, underperformance, access constraints or methodological weaknesses rather than retrospective correction at donor-reporting stage.</li></ul><p>3. Local partner support and localisation</p><ul><li>Assess MEAL and information-management capacities jointly with local partners, recognising existing systems and priorities rather than assuming that HAMAP tools should automatically replace them.</li><li>Co-develop practical, time-bound capacity-strengthening plans for partner MEAL, reporting, data management, accountability and learning, with clear responsibilities and indicators of institutional progress.</li><li>Provide coaching, on-the-job accompaniment and training to partner programme, operations, MEAL and information-management staff on indicators, data collection, analysis, evidence management, reporting and learning.</li><li>Help partners adapt donor and HAMAP requirements into manageable internal workflows, with clear roles from field data collection through validation, analysis, approval and submission.</li><li>Support partner ownership of analysis and reporting by involving partner teams in data-review meetings, interpretation of findings, preparation of reports, presentation of results and definition of corrective measures.</li><li>Avoid unnecessary parallel systems and promote interoperability between partner databases, HAMAP portfolio tools, donor reporting formats and national mine-action information requirements where relevant.</li><li>Document the evolution of partner MEAL capacity and identify where additional organisational, technical or resourcing support is needed for sustainable localisation.</li></ul><p>4. HMA information management and analytical products</p><ul><li>Support coherent data architecture for HAMAP-supported HMA activities, including land release, survey, clearance, EORE/CPP, training, capacity strengthening and related community-level outcomes, while respecting national standards and authority reporting arrangements.</li><li>Work with technical colleagues and partners to ensure that data-collection forms, databases, maps, dashboards, task or activity records and narrative reports use consistent definitions and can be reconciled.</li><li>Develop or improve digital data-collection and reporting tools using appropriate platforms such as KoboToolbox, ODK, Survey123, Excel or comparable systems, taking account of connectivity, language, user capacity and data-protection constraints.</li><li>Apply routine data-cleaning, deduplication, validation, geospatial and logical checks, and maintain controlled datasets with clear ownership, backup and access arrangements.</li><li>Produce maps, dashboards, analytical briefs and visualisations that support operational planning, programme management, donor communication and strategic decision-making.</li><li>Support IMSMA-compatible or national-authority-compatible reporting where applicable, in coordination with the Regional HMA Technical Advisor and designated country or partner information-management focal points.</li><li>Strengthen staff and partner ability to interpret HMA data, not only enter it, including analysis of reach, relevance, efficiency, quality, outcome trends and gaps in coverage.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in monitoring and evaluation, statistics, economics, social sciences, development studies, public policy, information management, data science, GIS or another relevant field. A relevant Master s degree is desirable.</li><li>At least four years of relevant professional experience with a Bachelor s degree, or two years with a relevant Master s degree, in MEAL, monitoring and evaluation, information management, programme quality or a closely related function.</li><li>Demonstrated experience designing and using logical frameworks, indicator reference sheets, monitoring plans, data-collection tools, databases, dashboards and reporting systems.</li><li>Experience supporting humanitarian or development programmes funded through multiple grants and reporting cycles.</li><li>Experience working with local or national partner organisations through accompaniment, capacity assessment, coaching and jointly owned systems development.</li><li>Experience conducting data-quality reviews, field monitoring, assessments, quantitative and qualitative analysis, learning exercises or evaluations.</li><li>Experience in a multi-country, regional or geographically dispersed role is desirable.</li><li>Professional experience in humanitarian mine action is highly desirable but not mandatory.</li><li>Experience with HMA information management, IMSMA-compatible reporting, GIS, spatial data, KoboToolbox/ODK, Survey123, Power BI or comparable platforms is highly desirable.</li><li>Familiarity with IMAS/NMAS, land-release and EORE/CPP data structures, national mine-action authority reporting, or comparable regulated operational data systems is an advantage.</li><li>Experience in Lebanon, Syria, Iraq or comparable Middle Eastern humanitarian contexts is an advantage.</li><li>Experience contributing to donor proposals and reports for institutional donors is desirable.</li><li>Advanced command of Microsoft Excel, including structured datasets, formulas, pivot tables, validation controls and clear analytical outputs.</li><li>Strong quantitative and qualitative analytical skills, with the ability to move between detailed data verification and portfolio-level interpretation.</li><li>Ability to design proportionate systems that are useful to programme teams and partners, not only compliant on paper.</li><li>Ability to translate donor, organisational and technical requirements into clear tools, workflows, roles and deadlines.</li><li>Strong facilitation, coaching and training skills, including the ability to support colleagues with different levels of MEAL and digital literacy.</li><li>Strong written communication and reporting skills, with the ability to present complex evidence in concise narrative, tabular, visual and dashboard formats.</li><li>Sound understanding of accountability to affected populations, participation, safeguarding, data protection and responsible data management.</li><li>Strong organisational skills and ability to manage several projects, grants, reporting calendars and follow-up processes simultaneously.</li><li>Diplomacy and constructive challenge: ability to identify weaknesses clearly while maintaining trust with partner and internal teams.</li><li>Ability to work independently, travel regularly, and provide effective remote support in access-constrained environments.</li><li>English: fluent written and spoken, mandatory.</li><li>Arabic: working proficiency strongly preferred.</li><li>French: working level desirable.</li></ul>

<p>The consultant is expected to draft a paper that develops a framework outlining the key determinants for advancing care reforms and systems.</p><p>Work Location Remote Expected duration 3 months Duties and Responsibilities Background Around the world, societies and economies are undergoing socio-demographic changes such as ageing populations, low fertility rates, urbanization, increased migration, widespread crises and conflicts, and climate change, which have all intensified the demand for care. However, while gaining global importance, care work still remains invisible and undervalued, often relegated to informal and unpaid labour, disproportionately borne by women, thus hindering their empowerment. Although this trend is observed globally, it is particularly acute in the Arab region where women undertake 80 to 90 per cent of all unpaid care work and spend 4.7 times more time than men on these responsibilities, exceeding the global average of 3.62 . Unpaid care work hinders women s visibility and participation in public economic and political spheres as well as in decision-making processes in the Arab region. The disproportionate unpaid care work undertaken by women limits their economic engagement and opportunities, as it makes it challenging for them to balance work and family responsibilities. Additionally, women often face gender stereotypes, limited professional development opportunities, and an institutional culture that marginalizes their contributions. Women s economic and political participation in the region remain low compared to global averages. In 2025, women s labour force participation was only 19 per cent, less than half the global average of 49 per cent, making it the lowest rate worldwide . Women s political representation shows a similarly stark gap. In December 2025, women held only 27 per cent of national parliamentary seats globally, with an even lower share in the Middle East and North Africa at around 16 per cent, the lowest in the world . However, there has been growing regional momentum realizing gains in the care economy with many countries in the Arab region offering instructive examples of care reforms. Nevertheless, these reforms are often sector-specific, focusing on one policy area such as labour without approaching care in a holistic manner interconnected across different sectors and policy areas. Within this context, understanding the political economy which examines how social, economic, and political factors shape care policies and systems becomes a pressing priority. Building on these reform efforts in the Arab region and looking at breakthroughs in care policymaking globally, including Latin America which has been particularly active in advancing comprehensive care systems, it is increasingly important to understand how care, often framed solely as a gender equality issue, intersects with other major development issues and policy domains. This highlights the regional need for policies that recognize care as a central element of sustainable economies and redistribute it among different stakeholders including the state. Ongoing inter-regional collaboration between UN regional commissions, namely ESCWA and the United Nations Economic Commission for Latin America and the Caribbean (ECLAC) including through a project on advancing care policies for transformative recovery in Latin America and the Caribbean, Asia-Pacific and the Arab states, seeks to draw lessons from Latin American countries experiences in advancing comprehensive care systems. Given the inherent political nature of care policymaking, it is essential to understand what prompts political actors to prioritize care. A key driver is awareness around the critical role care plays in society and its far-reaching implications for economic and social well-being. When care is made visible as a cross-cutting issue that affects economic growth, labour force participation, health outcomes, social cohesion, and gender equality, it is more likely to gain traction in political discourse and influence the selection of policy instruments, thereby driving change in laws, budgets, and institutional support for care systems.</p><p>Objective and methodology ESCWA seeks to hire a consultant to assist in drafting a paper, in collaboration with ECLAC, that thoroughly examines the factors and determinants behind care reforms, investigating the political economy of care in the Arab region and relating it to Latin America s experience. The paper will draw on experiences from both Latin American and Arab countries to demonstrate the importance of moving beyond fragmented care reform policies towards comprehensive care systems. It will build on the recommendations provided by experts during ESCWA s Expert Group Meeting on the Political Economy of Care Policies: Determinants for Reform in the Arab Region organized in July 2026.</p><p>Tasks and responsibilities The consultant will be responsible for the following tasks:</p><ul><li>Desk review: undertake a desk review of available successful and as well as unachieved experiences in advancing care policies and systems from Latin America and the Arab region;</li><li>Based on the results of the desk review, undertake consultations with relevant stakeholders on the main determinants, challenges or barriers which they have faced while working on advancing care policies and systems;</li><li>Review the results of consultations with relevant stakeholders from the Arab region on the main determinants, challenges or barriers which they have faced while working on advancing care policies and systems;</li><li>Propose the elements and dynamics among key determinants to advance care policies and systems and draw lessons for future policy making and reforms on care while taking into account the discussions and recommendations of the Expert Group Meeting above mentioned.</li><li>Suggest a detailed outline to be validated and agreed upon with ESCWA s team in consultation with ECLAC;</li><li>Based on the agreed outline, prepare the first draft of the paper to be reviewed by ESCWA s team;</li><li>Prepare a final draft based on the comments and recommendations provided by ESCWA and ECLAC s teams.</li></ul><p>Supervision: The consultant will work Under the direct supervision of the Social Affairs Officer responsible for the care economy stream at the United Nations Economic and Social Commission for Western Asia (ESCWA) Ms. Rouba ARJA, and overall guidance of the gender Justice, Population and Inclusive Development cluster leader. The consultant is expected to provide regular updates on the work progress.</p><p><strong>Desired Candidate Profile</strong></p>A master's degree in economy, or sociology, or law or gender studies or related area is required. A PhD in one of these fields is desirable. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed. A minimum of 10 years of professional work experience in areas related to public policy making is required. Previous experience in social policy reform and changes is required. Previous experience in working on care policies is desirable. English and French are the working languages of the United Nations Secretariat; and Arabic is a working language of ESCWA. For this position, fluency in English is required. Knowledge of Spanish and/or Arabic is desirable. Note: Fluency equals a rating of fluent in all four areas (speak, read, write, and understand) and Knowledge of equals a rating of confident in two of the four areas.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>People &amp; Culture Director Reports to: Chief Marketing Officer (CMO), transitioning to a direct CEO reporting line as the function matures Subordinates: To be defined and built by the role-holder Work Location: Beirut, Lebanon / Limassol, Cyprus / Dubai, UAE Who We Are Swiss Butter is a fast-growing casual steakhouse brand focused on delivering exceptional dining experiences across the globe. Our mission is to create memorable moments for our customers through our signature dishes and strong connection to the communities we serve. Join us as we continue to grow into a globally recognized and loved brand. Summary of Position The People &amp; Culture Director is the architect of the people systems that enable Swiss Butter to scale across multiple countries as a company-owned, decentralized operating group. The role designs and governs the organizational infrastructure that lets each Head of Department own people execution within their function, while ensuring consistency, quality, and leadership readiness across all markets. Core mandates include organizational design, compensation architecture, manpower planning, succession systems, Academy governance, HRIS and ATS infrastructure, and decentralized accountability frameworks. The People &amp; Culture Director ensures the organization is structurally ready to expand, with leadership capacity established ahead of opening cadence rather than in response to it. The guiding principle of the function is clear: People &amp; Culture owns the system; operators own the people. Operating Model &amp; Centralization Boundary Swiss Butter is a company-owned, decentralized operating group. People &amp; Culture is decentralized by default: hiring, promotion, performance management, exit, and day-to-day people decisions are owned and executed by Heads of Department and market leads, within group standards. The function centralizes only what must be centralized to control audit, statutory, and group-consistency risk. Centralizing the system of record and the standard is not the same as centralizing the decision. The Director centralizes the record and the standard, and pushes every decision that can be safely distributed to the operator who owns the outcome. The following boundary is a non-negotiable feature of the role, not a phase-one compromise. Centralized by Mandate (P&amp;C owns the system, the standard, and the record) Employee master data and the single HRIS system of record. One record per employee, one set of service dates, one leave-balance ledger across all entities. Operators write into it; they do not keep parallel or local records. This is the primary audit control. Statutory liability and compliance tracking: end-of-service, leave, GOSI and social security, visa and work-permit validity, and the underlying calculations. These are accounting liabilities and cross-jurisdiction compliance obligations, not people-management choices, and they must be owned centrally and reconciled to Finance. Grading and pay-band architecture: the levels and bands, the compensation philosophy, and the benchmarking method are designed and governed centrally. Pay decisions within an approved band are an operator decision. Group standards for hiring, succession methodology, and SB Academy certification: the definition of what good looks like, so a certified leader means the same thing in every market. Selection and development against those standards are executed by operators. Decentralized to Operators (Heads of Department and Market Leads own the people) Who to hire, promote, and exit, within group standards and approved bands. Day-to-day performance management, coaching, and team development. Running the market-entry hiring playbook locally, and owning their own succession depth, held accountable centrally but executed locally. Key Performance Areas (KPAs) Organizational Design &amp; Operating Model Compensation Architecture &amp; Manpower Planning People Systems &amp; Data Infrastructure Talent Acquisition &amp; Workforce Readiness Leadership Development &amp; the Academy Succession &amp; Leadership Pipeline Performance Management &amp; Calibration Decentralized Accountability &amp; Governance Expansion &amp; New-Market Readiness Duties &amp; Responsibilities Organizational Design &amp; Operating Model Design the decentralized operating model, defining decision rights, guardrails, and escalation paths across all functions and markets. Establish the framework through which Heads of Department own people execution within their areas of responsibility. Maintain organizational clarity across entities, ensuring structure keeps pace with expansion. Compensation Architecture &amp; Manpower Planning Develop and govern a global grading and pay-band structure, mapped and benchmarked across all operating markets. Define the compensation philosophy and ensure pay decisions remain consistent, competitive, and defensible. Build the manpower planning model, aligning headcount and hiring lead times to the expansion pipeline, in partnership with Finance. People Systems &amp; Data Infrastructure Implement our in-house HRIS and ATS platforms to replace manual processes with scalable infrastructure. Establish a single, reliable source of employee data across all markets. Build reporting that supports leadership-level workforce and people-cost decisions. Talent Acquisition &amp; Workforce Readiness Define hiring standards, selection criteria, and certification gates applied consistently across markets. Establish a market-entry people playbook covering hiring, onboarding, and opening readiness for each new location. Ensure operators are equipped to source and select talent within agreed standards. Leadership Development &amp; the Academy Govern the SB Academy as the group's leadership development and operational certification function. Establish operational certification and train-the-trainer systems that replicate leadership capability across markets. Align Academy output to expansion demand, measuring certified leadership capacity produced against opening requirements. Succession &amp; Leadership Pipeline Establish the succession methodology and review cadence covering all critical roles. Ensure every critical role has an identified and developing successor. Hold Heads of Department accountable for maintaining leadership depth within their functions. Performance Management &amp; Calibration Design the performance management and calibration framework applied consistently across all markets. Ensure managers run performance cycles on time and link outcomes to development decisions. Connect performance results to promotion, succession, and pay decisions.&nbsp;</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree in Human Resources, Business Administration, Organizational Development, or a related field (Master's degree is a plus). 10+ years of progressive experience in People &amp; Culture, Human Resources, or Organizational Development, including senior leadership scope. Proven experience building people functions and systems in scaling, multi-site operational environments (hospitality, retail, or similar). Track record of operating across multiple countries and markets, ideally across MENA, Europe, and Anglophone regions. Strong command of organizational design, compensation structures, and workforce planning. Experience operating within founder-led, high-growth organizations. Strong strategic, analytical, and stakeholder-management capabilities. Core Competencies Systems Thinking Organizational Architecture Strategic Leadership Commercial Judgment Execution Discipline Influence &amp; Stakeholder Management Builder Orientation Technical Skills Strong knowledge of HRIS, ATS, and people-data and reporting systems. Experience designing compensation, grading, and benchmarking frameworks. Familiarity with leadership development, certification, and succession systems. Ability to analyze workforce and people-cost data and derive actionable insight. Understanding of multi-country employment practices and organizational compliance.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Shift Leader – Minieh</p><p><br></p><p>A fast-food restaurant located in Minieh is seeking a qualified Shift Leader to join its team.</p><p><br></p><p>Requirements:</p><p><br></p><p>* Previous experience as a Shift Leader, Assistant Manager, or in a similar supervisory role.</p><p>* Lives in Minieh or nearby areas.</p><p>* Strong leadership and management skills.</p><p>* Excellent communication and interpersonal skills.</p><p>* Flexibility to work 12-hour shifts.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Previous experience as a Shift Leader, Assistant Manager, or in a similar supervisory role.</li><li>Lives in Minieh or nearby areas.</li><li>Strong leadership and management skills.</li><li>Excellent communication and interpersonal skills.</li><li>Flexibility to work 12-hour shifts.</li></ul><p></p></section>

Role Description The Structural Engineer (Internship) will support the engineering team with structural analysis, design calculations, and preparation of technical documentation for a variety of infrastructure projects. Day-to-day tasks include assisting with structural modeling, reviewing drawings, coordinating with senior engineers, and applying relevant codes and standards under guidance. The intern will help prepare CAD drawings, reports, and design packages, while learning to contribute to project reviews and client deliverables. This is a full-time remote role, offering exposure to different structural systems in a professional consulting environment. <br> <br>Qualifications <br> <br>Candidates should possess skills in Structural Engineering and Structural Analysis for evaluating loads, member capacities, and overall system behavior. <br>Candidates should possess skills in Civil Engineering for understanding site conditions, foundations, and integration with broader infrastructure projects. <br>Candidates should possess skills in Calculations for performing accurate, code-compliant design and verification of structural components. <br>Candidates should possess skills in Computer-Aided Design (CAD) for preparing and revising engineering drawings and details. <br>Completion of a bachelor’s program in Civil Engineering. <br>Familiarity with relevant building codes and standards (e.g., IBC, ASCE, ACI, AISC) is beneficial. <br>Strong analytical, problem-solving, and organization skills, with attention to detail and accuracy. <br>Ability to work independently in a remote setting and collaborate effectively with a distributed team. <br>Good written and verbal communication skills for documenting work and participating in project discussions

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><div> <p> <strong>Introduction</strong> </p> <p>Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants. </p> <p>IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move.</p> <p>IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM s workplace culture at IOM workplace culture | International Organization for Migration </p> <p>Eligibility for this call for Expression of Interest (EOI) is limited to internal and external candidates who are currently part of the Pathways Pool. The selection for this assignment will be carried out through the Pathways Pool process.</p> <p> <strong>Organizational Context and Scope</strong> </p> <p>Under the direct supervision of the Head of Office and in close coordination with the Senior Regional Resources Management Officer (SRRMO) in the Regional Office (RO), the Department of Financial and Administrative Management (DFM) at Headquarters (HQ) and the GSSC IOM Global Shared Services Centre (GSSC), the Head of Resources Management will be responsible and accountable for supervising and managing the budgetary, financial, Human Resources and other administrative functions in the Country Office (CO) and / or Sub-Office(s) and providing support in these areas to staff.</p> </div> <div> <p> <strong>Required Qualifications and Experience</strong> </p> <p> <strong>Education</strong> </p> <ul> <li> <p> <span>Master s degree in Finance, Accounting, Business Administration, Management or a related field from an accredited academic institution with five years of relevant professional experience; or,</span> </p> </li> <li> <p> <span>University degree in the above fields with seven years of relevant professional experience.</span> </p> </li> <li> <p> <span>Professional certification as Chartered Accountant (CA) or Certified Public Accountant (CPA), Chartered Institute of Management Accountants (CIMA), or Association of Chartered Certified Accountants (ACCA) is an advantage.</span> </p> <p> </p> </li> </ul> <p>Accredited Universities are those listed in the UNESCO World Higher Education Database. </p> <p> <strong>Experience</strong> </p> <ul> <li> <p>Experience in Financial and Human Resources Management at the international level;</p> </li> <li> <p>Field experience, including coordination and cooperation with international institutions and coordination bodies;</p> </li> <li> <p>Experience in supervising the development and implementation of administrative control procedures, coordinating external auditing exercises; and, </p> </li> <li> <p>Experience using corporate IT systems and software.</p> <p> </p> </li> </ul> <p> <strong>Skills</strong> </p> <ul> <li> <p>Knowledge of IOM/UN finance, Supply Chain and HR procedures and rules;</p> </li> <li> <p>Advanced knowledge of Microsoft Office, especially Excel;</p> </li> <li> <p>Knowledge of International Public Sector Accounting Standards (IPSAS); and,</p> </li> <li> <p>Knowledge of Oracle is highly desirable.</p> <p> </p> </li> </ul> <p> <strong>Languages</strong> </p> <p>All IOM staff members in all categories are required to be fluent in one of the IOM's official languages (English, French, Spanish).</p> <p>At least a working knowledge of another language (including one of the six official UN languages, and/or a language that may be widely spoken in the country context) is desirable.</p> <p>For this position, fluency in English is required (oral and written).</p> <p>Working knowledge of Arabic, and of another official UN language (Chinese, French, Russian and Spanish) is an advantage.</p> <p>Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.</p> <p> <strong>Required Competencies</strong> </p> <p>IOM s competency framework can be found at this link . Competencies will be assessed during the selection process.</p> <p> <strong>Values </strong>- all IOM staff members must abide by and demonstrate these five values:</p> <ul> <li> <strong>Inclusion and respect for diversity</strong>: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.</li> <li> <strong>Integrity and transparency</strong>: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.</li> <li> <strong>Professionalism</strong>: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.</li> <li> <strong>Courage</strong>: Demonstrates willingness to take a stand on issues of importance.</li> <li> <strong>Empathy</strong>: Shows compassion for others, makes people feel safe, respected and fairly treated.</li> </ul> <p> <strong>Core Competencies</strong> behavioural indicators Level 2</p> <ul> <li> <strong>Teamwork</strong>: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.</li></ul></div><ol><li> </li> </ol></div></section>

<p><h4>Job summary:</h4> <p>To handle by phone customer’s inquiries following standard scripts and procedures. To ensure calls are answered within predetermined time scales and benchmarks and are dealt with properly.<br> To correspond with Care Center Supervisors, Assistant Precertification Manager and Care Center/Precertification Department Managers accordingly.<br> To provide a high quality service by assisting and informing clients/medical providers about the authorization status/response.</p> <h4>Key responsibilities:</h4> <ul> <li>Build a customer oriented focus in the Care Center by providing quality actions and resolutions to their concerns and queries.</li> <li>Follow communication/update expectations with clients, in accordance with the Nextcare policies, scheme or agreed time frames set.</li> <li>Answer inbound calls within predetermined time scales and benchmarks.</li> <li>Make sure that clients are handled with no delay but with efficiency.</li> <li>Assure clients satisfaction and quality of calls, provide sympathetic support and advice as appropriate.</li> <li>Provide personalized customer service of the highest level.</li> <li>Provide a high quality service, assist and inform clients/medical providers about the authorization status.</li> <li>Provide information concerning beneficiary’s product i.e. card eligibility, eligible network.</li> <li>Build customer’s interest in the services and products offered by the company.</li> <li>Manage and resolve customer’s issues.</li> <li>Follow up the calls of the client with clerical duties which includes filling up paperwork, as well as liaising with other departments.</li> <li>Analyze the various parts of a problem properly and develop logical solutions.</li> <li>In charge of reporting in writing to the Care Center Manager, Assistant Manager, Team Leader, Precertification Manager, or Precertification Assistant Manager regarding complaints received by the care center department and relating to a specific communication and/or authorization process.</li> <li>Perform special assignments and/or duties as directed by the Care Center Manager.</li> <li>Follow and apply the internal procedures of the Department.</li> <li>Suggest and help implement improvements to office processes and workflows to enhance overall efficiency.</li> <li>Responsible and accountable for the confidential, proper administration of all data.</li> <li>Any other duties as requested by the Direct Manager.</li> <li>Work effectively with AI, machine learning, data analytics, and cloud-based tools while adhering to high standards of data governance, security, and ethical use.</li> </ul> <h4>Key requirements:</h4> <ul> <li>Education: Relevant university degree.</li> <li>Experience: 1 - 2 years’ experience in a call centre/customer services environment; TPA, hospitals or medical centers exposure is a plus.</li> <li>Physically fit to carry out duties and responsibilities.</li> <li>Legally permitted to work in the country of operations.</li> <li>Fluency in MS Office (Excel, Word, Outlook, PowerPoint) and general internet navigation and research skills.</li> <li>Fluency in Arabic, English, French.</li> </ul> <p>Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.</p> <p>At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust.</p> <p>We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.</p> <p>Great to have you on board. Let's care for tomorrow.</p></p><p></p>

– Update regularly the designated software’s and official registers whenever applicable. <br>– Prepare required documents for cargo delivery and submit it to the Key Account Manager. <br>– Collaborate with the Logistics department for all the local courier requests. <br>– Send relevant documents to the Financial Department once job is executed. <br>– Ensure proper archiving of the original documents related to the job files

<p>Covers any gap of a staff shortage during emergency vacations and unexpected leaves or absence.<br>Follows his Line Manager instructions and works on implementation.<br>Follows up and monitors commitment in all checklists and log sheets.<br>Trains and coaches all new hired employees in his department to meet job requirements and supervises their performance with the coordination of his Line Manager.<br>Punches all orders on the system and makes sure accurate order is tracked.<br>Collects paid bills and makes sure accurate changes.<br>Makes sure availability of needed cash flow and enough coins.<br>Makes sure serving FIFO guests and respects sequence of orders on hand.<br>Suggests selling and makes sure promoting all menu items.<br>Reports regularly with maintenance matters to his Line Manager.<br>Performs the Section Checklist in order to determine deviations and to set corrective actions with the communication of his Line Manager.<br>Assists in handling the daily inventory items as well as the monthly.<br>Handles in the opening &amp; closing of the section as assigned.<br>Fills up the section with needed items as requested.<br>Works on a proper display of the section and makes sure availability of the Must Have Items.<br>Complies with the company s policies and procedures.<br>Complies in personal hygiene and grooming standards.<br>Complies in general cleanliness of the sections.<br>Makes sure that all customers are well served.</p><p><strong>Desired Candidate Profile</strong></p><p>NA</p>

<p><h4>About EXUS</h4> <p>EXUS is an enterprise software company, founded in 1989 with the vision to simplify risk management software. EXUS launched its Financial Suite (EFS) in 2003 with the aim to support financial entities worldwide to improve their results. Today, our EXUS Financial Suite (EFS) is trusted by risk professionals in more than 52 countries worldwide (MENA, EU, SEA). We introduce simplicity and intelligence in their business processes through technology, improving their collections performance.</p> <p>Our people constitute the source of inspiration that drives us forward and help us fulfill our purpose of being role models for a better world.</p> <p>This is your chance to be part of a highly motivated, diverse, and multidisciplinary team, which embraces breakthrough thinking and technology to create software that serves people. We offer a creative, fun, and above all, inspiring working environment that fosters team spirit and promotes the greater good. We are positive and eager to learn and explore. We are committed to our vision.</p> <h4>Our shared values</h4> <ul> <li>We are transparent and direct</li> <li>We are positive and fun, never cynical or sarcastic</li> <li>We are eager to learn and explore</li> <li>We put the greater good first</li> <li>We are frugal and we do not waste resources</li> <li>We are fanatically disciplined, we deliver on our promises</li> <li>We are EXUS! Are you?</li> </ul> <h4>Position overview</h4> <p>We are currently seeking a motivated and enthusiastic Junior Software Engineer to join the Project Engineering Team remotely. As a member of our Engineering Team, you will join an international team of highly skilled professionals that delivers global market-leading collection software and provides the best possible service to our clients worldwide.</p> <h4>Responsibilities</h4> <ul> <li>Collaborate with the Delivery and Customer Success teams to implement and improve the product.</li> <li>Participate in the analysis, design, implementation, testing, and review of product development modules.</li> <li>Implement technical tasks under the guidance of senior team members.</li> <li>Assist in troubleshooting, debugging, and resolving technical issues.</li> <li>Learn and apply best development practices, coding standards, and product architecture.</li> <li>Contribute to project delivery activities and continuously develop technical skills.</li> </ul> <h4>Requirements</h4> <ul> <li>Bachelor's degree in ICT or Engineering.</li> <li>Fundamental knowledge of relational databases and SQL, acquired through academic studies or projects.</li> <li>Basic understanding of database development concepts (Oracle, PostgreSQL, SQL Server, or similar RDBMS).</li> <li>Strong willingness to learn new technologies and continuously develop technical skills.</li> <li>Customer-focused attitude with great attention to detail.</li> <li>Willingness and ability to work as part of a team.</li> <li>Good communication and writing skills in English.</li> <li>Ability to deliver assigned tasks and meet agreed deadlines.</li> <li>Good communication and writing skills in English and French.</li> </ul> <h4>Will be considered a plus</h4> <ul> <li>Good understanding of basic ETL principles.</li> <li>Knowledge of server-side languages such as .NET and Java.</li> <li>Familiarity with web technologies and internet protocols (XML, JSON, HTTP, TCP/IP).</li> <li>Basic knowledge of JavaScript and client-side scripting.</li> <li>Familiarity with JIRA and Bitbucket.</li> <li>Basic DBA knowledge.</li> <li>Web server familiarity (especially IIS).</li> <li>Internship or academic project experience in software development.</li> <li>Ability to travel abroad, up to 20% annually, depending on project requirements and conditions.</li> <li>Good communication and writing skills in French.</li> </ul> <h4>Benefits</h4> <ul> <li>Fully remote work setup</li> <li>Competitive salary</li> <li>Inclusive work environment and well-being program</li> <li>A clear induction program and a mentoring buddy to help you</li> <li>Private health insurance</li> <li>Unlimited time off</li> </ul></p><p></p>

<p><h4>About EXUS</h4> <p>EXUS is an enterprise software company, founded in 1989 with the vision to simplify risk management software. EXUS launched its Financial Suite (EFS) in 2003 with the aim to support financial entities worldwide to improve their results. Today, our EXUS Financial Suite (EFS) is trusted by risk professionals in more than 52 countries worldwide (MENA, EU, SEA). We introduce simplicity and intelligence in their business processes through technology, improving their collections performance.</p> <p>Our people constitute the source of inspiration that drives us forward and help us fulfill our purpose of being role models for a better world.</p> <p>This is your chance to be part of a highly motivated, diverse, and multidisciplinary team, which embraces breakthrough thinking and technology to create software that serves people. We offer a creative, fun, and above all, inspiring working environment that fosters team spirit and promotes the greater good. We are positive and eager to learn and explore. We are committed to our vision.</p> <h4>Our shared values</h4> <ul> <li>We are transparent and direct</li> <li>We are positive and fun, never cynical or sarcastic</li> <li>We are eager to learn and explore</li> <li>We put the greater good first</li> <li>We are frugal and we do not waste resources</li> <li>We are fanatically disciplined, we deliver on our promises</li> <li>We are EXUS! Are you?</li> </ul> <h4>Position overview</h4> <p>We are currently seeking a motivated and enthusiastic Junior Software Engineer to join the Project Engineering Team remotely. As a member of our Engineering Team, you will join an international team of highly skilled professionals that delivers global market-leading collection software and provides the best possible service to our clients worldwide.</p> <h4>Responsibilities</h4> <ul> <li>Collaborate with the Delivery and Customer Success teams to implement and improve the product.</li> <li>Participate in the analysis, design, implementation, testing, and review of product development modules.</li> <li>Implement technical tasks under the guidance of senior team members.</li> <li>Assist in troubleshooting, debugging, and resolving technical issues.</li> <li>Learn and apply best development practices, coding standards, and product architecture.</li> <li>Contribute to project delivery activities and continuously develop technical skills.</li> </ul> <h4>Requirements</h4> <ul> <li>Bachelor's degree in ICT or Engineering.</li> <li>Fundamental knowledge of relational databases and SQL, acquired through academic studies or projects.</li> <li>Basic understanding of database development concepts (Oracle, PostgreSQL, SQL Server, or similar RDBMS).</li> <li>Strong willingness to learn new technologies and continuously develop technical skills.</li> <li>Customer-focused attitude with great attention to detail.</li> <li>Willingness and ability to work as part of a team.</li> <li>Good communication and writing skills in English.</li> <li>Ability to deliver assigned tasks and meet agreed deadlines.</li> <li>Good communication and writing skills in English and French.</li> </ul> <h4>Will be considered a plus</h4> <ul> <li>Good understanding of basic ETL principles.</li> <li>Knowledge of server-side languages such as .NET and Java.</li> <li>Familiarity with web technologies and internet protocols (XML, JSON, HTTP, TCP/IP).</li> <li>Basic knowledge of JavaScript and client-side scripting.</li> <li>Familiarity with JIRA and Bitbucket.</li> <li>Basic DBA knowledge.</li> <li>Web server familiarity (especially IIS).</li> <li>Internship or academic project experience in software development.</li> <li>Ability to travel abroad, up to 20% annually, depending on project requirements and conditions.</li> <li>Good communication and writing skills in French.</li> </ul> <h4>Benefits</h4> <ul> <li>Fully remote work setup</li> <li>Competitive salary</li> <li>Inclusive work environment and well-being program</li> <li>A clear induction program and a mentoring buddy to help you</li> <li>Private health insurance</li> <li>Unlimited time off</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Job Summary</b></p><p>&nbsp;</p><p>The Sales Executive is responsible for handling indoor sales operations within the Cables Division. This includes managing client inquiries, preparing quotations, processing orders, maintaining CRM records, and actively contributing to stock movement and divisional sales targets. The role operates under the direct supervision of the Cables Sales Manager and within the functional framework set by the Commercial Operations Manager.</p><p>&nbsp;</p><p><b>Duties and Responsibilities</b></p><p>&nbsp;</p><p>• Handle incoming sales inquiries and provide clients with accurate technical guidance on cable products and applications.</p><p>• Follow up with existing clients to maintain relationships, address their needs, and support long-term retention.</p><p>• Act as the internal reference point for cable product inquiries and recommendations, supporting the retail, projects, and sales departments as needed.</p><p>• Provide pre-sales and after-sales support, addressing client concerns and technical questions in a timely manner.</p><p>• Prepare accurate and competitive quotations based on client requirements, current pricing, and margin guidelines set by the Cables Sales Manager.</p><p>• Follow up on submitted quotations and coordinate order confirmation, processing, and delivery scheduling.</p><p>• Coordinate with the warehouse and logistics teams to ensure on-time order fulfillment and keep clients informed throughout the process.</p><p>• Verify invoice accuracy and ensure all sales transactions comply with company pricing and discount policies.</p><p>• Monitor stock availability for cable products and recommend suitable alternatives to clients when items are unavailable.</p><p>• Regularly review non-moving and slow-moving stock in coordination with the Cables Sales Manager and proactively work to sell these items through client follow-up, targeted offers, and alternative product positioning.</p><p>• Flag critical stock situations to the Cables Sales Manager for timely escalation and action.</p><p>• Maintain up-to-date records in the CRM system, including client information, sales activities, quotations, orders, and follow-ups.</p><p>• Prepare and submit regular sales reports to the Cables Sales Manager covering activities, pipeline status, pending orders, and client feedback.</p><p>• Follow up on overdue client balances and payment terms in coordination with the Finance department.</p><p>• Cooperate with internal departments to ensure smooth operations and client satisfaction.</p><p>• Attend technical training sessions and product briefings organized internally or by suppliers to maintain up-to-date knowledge of cable products and industry developments.</p><p>• Perform any other related duties as assigned by management.</p><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>• Bachelor's degree in Sales, Business Administration, or a related field</p><p>• Minimum&nbsp;2 years of experience in cable sales, electrical product sales, or B2B sales.</p><p>• Hands-on experience with quotation preparation, pricing, and stock coordination is required.</p><p>• Solid knowledge of cable products and electrical distribution systems.</p><p>• Strong sales, negotiation, and customer relationship management skills.</p><p>• Ability to prepare accurate quotations and manage order follow-up efficiently.</p><p>• Proficiency in Microsoft Office, ERP systems, and CRM tools.</p><p>• Well-organized, detail-oriented, and able to manage multiple tasks simultaneously.</p><p>• Clear communicator with the ability to coordinate across departments and escalate issues appropriately.</p><p>&nbsp;</p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><strong>Job Title:&nbsp;</strong>&nbsp;Technical Advisor II, MEAL – Regional Focal Point (EMEA)</span><span><strong>Reports to:</strong> STA, Regional Focal Point Lead</span><br><span><strong>Department:</strong> PIQA</span><span><strong>Salary Grade:&nbsp;</strong>10</span><br><p><i><strong>Note: This is a Global remote role for the EMEA Region. Candidates should be willing to work during Europe and Middle East business hours. Candidates who are based in countries where CRS has a legal presence are preferred.</strong></i> &nbsp;</p><br><p><span><strong>Job Summary</strong>&nbsp;</span></p><br><p><span>The Technical Advisor II (TA II) provide technical assistance, guidance and support in&nbsp;monitoring, evaluation,&nbsp;accountability and learning (MEAL)&nbsp;at regional and global levels. The TA II will serve as a MEAL focal point for Europe, Middle East and Asia (EMEA) with a particular focus on the Europe and Middle East countries, responding to MEAL technical assistance needs from those countries and liaising with other MEAL colleagues to support EMEA country needs. The TA II will also provide technical assistance to countries in other regions as needed, coordinating with other MEAL regional focal points. The TA II’s MEAL advising align with CRS program quality principles and standards and MEAL Policies and Procedures, donor guidelines, and industry best practices&nbsp;to advance the delivery of high-quality programming to the poor and vulnerable. The TA II’s expertise, advice and influence will contribute to the effectiveness and adaptability of CRS’ MEAL activities in EMEA and globally.&nbsp;</span></p><br><p><span><strong>Roles and Key Responsibilities</strong></span></p><br><ul><li>Serve as a MEAL focal point for countries in EMEA seeking technical assistance in MEAL, with particular focus on countries in Europe and the Middle East. Provide technical assistance, remotely and in-country, and as needed liaise with other MEAL TAs to provide technical support to EMEA countries. Maintain ongoing contact with the DRD/PQ, EMEA country teams, and EMEA sectoral focal points to help ensure high quality project MEAL and coverage of MEAL TA needs.</li><li><span>Contribute to HQ and country efforts to position CRS for strategic growth opportunities and p</span>rovide technical MEAL guidance and inputs to proposal development and project design, including appropriate monitoring systems and indicators and&nbsp;integrating donor MEAL requirements into projects<span>. Support countries to appropriately staff MEAL in project teams.</span></li><li>Guide EMEA projects in complying with donor MEAL requirements and CRS MEAL Policies and Procedures, reviewing MEAL tools and budgets and supporting MEAL system design, learning agendas, and evaluations.</li><li>Provide MEAL technical assistance to countries in other regions as needed, in coordination with other MEAL regional focal points.</li><li>Contribute to the&nbsp;<span>design and implementation of&nbsp;</span>agency-wide <span>strategies, standards, tools, and best practices in MEAL&nbsp;that effectively engage partners, donors, and governments.&nbsp;</span></li><li><span>Provide technical solutions in MEAL in support of high quality program design and implementation, including support to countries in other regions as needed in coordination with other focal points.</span></li><li><span>Contribute to capacity strengthening initiatives in&nbsp;MEAL for staff and partners through helping develop learning and training strategies and agendas/curriculums, conducting trainings and workshops, and mentoring and coaching country staff.&nbsp;</span></li><li>Contribute to the customization and design of digital forms for data collection and the design of approaches for data visualization that facilitate use of data and quality reporting.</li><li>Contribute to influence and scaling strategies, including systems analysis, evidence generation and MEAL approaches that contribute to influence, and measurement of influence and scaling progress.&nbsp;</li><li><span>Contribute to knowledge management and learning by facilitating the capture, documentation, and sharing of key successes, promising practices, lessons learned, and evidence-based implementation research.&nbsp;</span></li><li>Establish and&nbsp;maintain&nbsp;relationships with donors, peer organizations,&nbsp;research&nbsp;and other institutions. Participate in MEAL-related forums&nbsp;to collect and share best practices and promote CRS’ work.&nbsp;&nbsp;</li></ul><p><span><strong>Knowledge, Skills and Abilities&nbsp;</strong>&nbsp;</span></p><br><ul><li><span>Strong understanding and application of technical principles and concepts in MEAL. Knowledge of education and other sectors.&nbsp;</span></li><li><span>Track record of contributing to successful business development activities capturing public and/or private donor funding.</span></li><li>Excellent relationship management skills with ability to influence and get buy-in from people not under direct supervision and to work with individuals in diverse geographical and cultural settings.</li><li>Accompaniment orientation and skills, with ability to recognize the capacities and solutions of partners, colleagues and system actors. &nbsp;</li><li>Strong strategic, analytical, problem-solving and systems thinking skills with capacity to see the big picture and ability to make sound judgment.</li><li>Proficient in MS Office packages (Excel, Word, PowerPoint); digital data collection tools such as CommCare, KoBo or RedRose; Web Conferencing Applications; and strong understanding of information and budget management systems and&nbsp;<span>knowledge-sharing networks</span>.</li><li>Strong written and oral communication skills.</li><li>Strong presentation, facilitation, training, mentoring, and coaching skills.</li><li>Ability to work effectively in challenging contexts.</li><li>Proactive, resourceful and results-oriented.</li></ul><p><strong>Required Languages</strong>: Written and verbal fluency in English required. Knowledge of Arabic preferred.</p><br><p><strong>Travel</strong>: Must be willing and able to travel up to 35% to Europe and Middle East countries and other locations as needed.&nbsp;</p><br><p><strong>Work hours: </strong>Able to work during Europe and Middle East business hours.</p><br><p><strong>Supervisory Responsibilities:&nbsp;</strong>None</p><br><br><p>Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States.&nbsp;Catholic Relief Services&nbsp;works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality. &nbsp;Catholic Relief Services’&nbsp;relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance, and peacebuilding.&nbsp; We welcome as a part of our staff people of all faiths and secular traditions who share our values and our commitment to serving those in need. CRS’ processes and policies reflect our commitment to safeguarding children and vulnerable adults from abuse and exploitation.</p><br><p>CRS welcomes candidates from the countries and regions in which we work. In the event the successful candidate is an expatriate, the anticipated duration of the assignment is informed by a term limit, based on the type and level of the job and the needs of the agency.</p><br><p>CRS is committed to safeguarding program participants, community members, staff and volunteers from all forms of exploitation and abuse.The successful candidate is expected to sign and adhere to CRS´ Code of Conduct.</p><br><p>CRS talent acquisition procedures reflect our commitment to safeguarding the rights and dignity of all people - especially children and vulnerable adults - to live free from abuse and harm.</p><br><p><i>Disclaimer:&nbsp; This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.&nbsp;</i></p><br><p>CRS is an Equal Opportunity Employer.</p><br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Purpose <p>- Responsible for promoting registered products or group of products, answering queries, providing advice and introducing new products to healthcare professionals</p><br><p>- Perform duties in accordance with Malia Group Policies and Procedures</p><br> <br><br> Duties And Responsibilities <p>On Targets and market coverage</p><br><p>- Achieve sales targets in the designated territory while following the correspondent call cycle set by the Field Manager</p><br><p>- Maintain accurate coverage of designated territory by visiting set number of doctors and pharmacies per day</p><br><p>- Present promoted products by following steps of the call (Opening-Questioning-Promoting-Commitment-Closure) to healthcare professionals</p><br><p>- Conduct customer segmentation in line with Pharmaline guidelines to ensure target customers are approached with the optimal tools and frequency and provided with best-in-class customer service</p><br><p>On Customer Satisfaction </p><br><p>- Understand, identify, and fulfil customers’ needs and market insights to ensure achievement of short-term and long-term business objectives</p><br><p>- Feed Field Manager about customer complaints and non-conformities. Participate in their investigations and adjustments</p><br><p>- Maintain the customer database up to date to ensure full understanding of customer needs to be able to timely fulfil them</p><br><p>- Build sustainable positive relationships with target health care professionals</p><br><p>On Medical Support &amp; Marketing</p><br><p>- In coordination with other medical representatives in the same area, submit to direct manager the name of suggested Doctors to provide marketing support, for final approval</p><br><p>- Get Doctors’ commitment on prescribing Pharmaline products. Perform proper follow-up, in accordance with direct manager, on doctors’ support and report any discrepancy to be resolved on the spot</p><br><p>- Use product resources during doctors’ visit (educational materials/programs, samples) in accordance with their intended purposes to support appropriate product use and indication</p><br><p>On Product Knowledge</p><br><p>- Answer satisfactorily all clients’ questions by having comprehensive knowledge of products he/she is responsible for</p><br><p>- Have the knowledge in Anatomy, Physiology and Pharmacology to understand the drug Interaction with the body and be prepared to any requirement from visited customers </p><br><p>- Possess the prescribing Information and safety comprehensive knowledge of the marketed products he/she is in charge of, in order to provide doctors with approved fair, balanced, and accurate information</p><br><p>On Competitors and Market Knowledge</p><br><p>- Conduct ongoing analysis including Market, Competitive, and Business Intelligence and report all findings to Field Manager</p><br><p>- Monitor the activities performed by competition by gathering information with staff in doctors’ offices, employees in competitive companies and other sources, in order to maintain competitive advantage</p><br><p>On Events and Campaigns </p><br><p>- Attend events/occasions with doctors (luncheons, diners), to strengthen relationship with the medical community</p><br><p>- Attend congresses, seminars, and gatherings, in order to build distinguished relationships with doctors and assist the Marketing Department in promoting Pharmaline products</p><br><p>- Attend and/or prepare campaigns, in order to promote Pharmaline products among patients</p><br><p>On Reporting </p><br><p>- Comply with reporting obligations, by filling after each visit, on Mobile Solution the requested information</p><br><p>- Submit weekly report, duly filled to Field Manager and recommend ways to enhance and improve the work</p><br><br> <br> </div>