Programming in Lebanon
2876 Jobs Found
<p>Welcome and greet guests in a warm, professional, and courteous manner.<br>Perform check-in and check-out procedures accurately and efficiently.<br>Verify guest reservations, identification, payment details, and room preferences.<br>Provide guests with information about hotel facilities, services, restaurants, and local attractions.<br>Handle guest requests, inquiries, complaints, and special arrangements professionally.<br>Maintain a strong knowledge of room types, rates, promotions, hotel facilities, and current availability.<br>Coordinate with Housekeeping, Reservations, Concierge, Bell Desk, Engineering, and Food & Beverage to ensure smooth guest service.<br>Manage room keys, guest profiles, wake-up calls, messages, and other front office requests.<br>Process cash, credit card, and other payment transactions accurately.<br>Maintain accurate guest accounts and assist with billing discrepancies.<br>Promote hotel services and suitable upgrades while maintaining a guest-focused approach.<br>Ensure VIP, repeat, long-stay, and special-occasion guests receive personalized attention.<br>Handle telephone calls and correspondence professionally.<br>Follow hotel standards for guest privacy, security, safety, and confidentiality.<br>Maintain a clean, organized, and professional front desk area.<br>Record and communicate guest issues and special requests during shift handovers.<br>Assist in resolving guest complaints and escalate complex issues to the Front Office Supervisor or Manager.<br>Follow all hotel policies, procedures, and luxury service standards.<br>Perform other duties assigned by the Front Office Management.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Previous experience in a front office or guest-service position, preferably in a 4- or 5-star hotel.</li><li>Hospitality or hotel management education is an advantage.</li><li>Excellent communication and interpersonal skills.</li><li>Fluent English; Arabic and French are strong advantages.</li><li>Professional appearance and excellent personal presentation.</li><li>Strong customer-service and problem-solving skills.</li><li>Ability to remain calm and professional under pressure.</li><li>Good computer skills and familiarity with hotel PMS systems such as Opera is an advantage.</li><li>Ability to work flexible shifts, including morning, evening, night, weekends, and public holidays.</li><li>Strong attention to detail and ability to multitask.</li><li>Positive attitude, teamwork, and a genuine passion for hospitality.</li></ul><p>Key Competencies</p><ul><li>Luxury guest service</li><li>Communication skills</li><li>Guest complaint handling</li><li>Attention to detail</li><li>Teamwork</li><li>Professionalism</li><li>Problem solving</li><li>Upselling skills</li><li>Cash and payment handling</li><li>Time management</li><li>Cultural awareness</li><li>Confidentiality and discretion</li></ul>
Middle Beach Hotel & Resort - Jounieh is looking for a professional, organized, and customer-focused Front Office Receptionist to join the team.
<br>
<br>Key Responsibilities:
<br>
<br>-Welcome and assist guests and visitors in a friendly and professional manner.
<br>-Handle incoming calls, emails, and inquiries.
<br>-Manage check-ins and check-outs efficiently.
<br>-Process reservations and maintain accurate records.
<br>-Coordinate with other departments to ensure excellent guest service.
<br>-Perform general administrative and front desk duties.
<br>
<br>Requirements:
<br>
<br>-Previous experience in front office, reception, customer service, or hospitality is preferred.
<br>-Strong communication and interpersonal skills.
<br>-Good computer skills and familiarity with Microsoft Office.
<br>-Ability to work independently and multitask in a fast-paced environment.
<br>-Professional appearance and positive attitude.
<br>Fluency in English is required; Arabic is essential.
<br>
<br>Working Shift PM (4PM - 12AM)
<br>
<br>If you are organized, friendly, and passionate about providing excellent customer service, we'd love to hear from you
FRONT DESK & CLIENT RELATIONS COORDINATOR
<br>
<br>
<br>
<br>GEORGES HOBEIKA fashion house is seeking a warm and welcoming Front Desk & Client Relations Coordinator to join its Beirut showroom.
<br>
<br>
<br>
<br>The role involves welcoming and engaging with an exclusive clientele, managing showroom reception and salon flow, coordinating appointments
<br>
<br>
<br>
<br>✨ Requirements:
<br>
<br>* Elegant, warm & professional presence
<br>
<br>* Excellent communication and interpersonal skills
<br>
<br>* Strong organizational skills & attention to detail
<br>
<br>* Previous experience in luxury, hospitality, fashion or a similar environment is a plus
<br>
<br>* Fluent in English; French is a plus
<br>
<br>email: hr@georgeshobeika.com
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>We are currently looking for dynamic, and self motivated Front Office professionals who want to move their careers forward.<br><br>As a Front Desk Agent you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as:<br><br>• Provide prompt, courteous and efficient service to all guest, so as to achieve a high level of customer satisfaction through personalized service from arrival till departure <br>• Ensure guests are personally greeted by name, if known and escorted to their room to make them feel expected and welcomed <br>• Conduct in room & hotel familiarization and assist guest in hotel activity enquiries / requests<br>• Maintain an up to date knowledge of hotel information and local services, including operating hours, promotions, events, attractions and any allied information to respond to guest queries<br>• Maintain an awareness of rate levels to be sold on a daily basis and the occupancy levels<br>• Accurately administer Front Desk cashiering standards and comply with all laid down systems, policies and procedures<br>• Process accounts from check-in to check-out, ensuring accurate postings of all incidental charges using computerized Front Office systems<br>• Maintain the privacy of all guests by ensuring that no details of the guests are disclosed<br>• Demonstrate a complete understanding of the hotel’s policies, procedures and service standards and have full knowledge of the hotel facilities and happenings</p> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
1+ years </div>
</div>
4 stars Hotel in Hamra is looking for a Front Office agent to join our team. Bachelor degree in Hospitality, hotel management or any related field. 2 to 3 years of experience in a similar role
• Lead and oversee all Front of House daily operations.
<br>• Recruit, train, motivate, and manage the front desk team.
<br>• Deliver an exceptional customer experience for every member and visitor.
<br>• Handle member inquiries, feedback, and concerns professionally.
<br>• Drive membership sales through consultations, follow-ups, and lead conversion.
<br>• Build lasting relationships with members to maximize retention and satisfaction.
<br>• Maintain accurate member records and update internal systems.
<br>• Monitor team performance and ensure high service standards are consistently achieved.
<br>• Support the achievement of monthly sales targets and operational goals.
<br>• Help create a positive, welcoming, and motivating gym atmosphere
Lancaster Eden Bay is looking for a Front Office Operator.
<br>The candidate should: answer all phone calls and requests.
<br>Previous experience in a 5-star hotel, within the same role is needed
<br>Flexible in a working shift
<br>English is a must. French is a plus
WE ARE HIRING – HOTEL RECEPTIONIST
<br>
<br>A hotel located in Tabarja – Jounieh is looking for a Receptionist to join its team.
<br>
<br>???? PM Shift: 4:00 PM – 12:00 AM
<br>???? Location: Tabarja – Jounieh
<br>
<br>Candidates should be professional, presentable, customer-oriented, and have good communication skills. Previous hotel/front office experience is a plus.
<br>
<br>???? Send your CV to:
<br>careers@operahotel-lb.com or
<br>03973335
Welcome and greet guests in a warm, professional, and courteous manner.
<br>Perform check-in and check-out procedures accurately and efficiently.
<br>Verify guest reservations, identification, payment details, and room preferences.
<br>Provide guests with information about hotel facilities, services, restaurants, and local attractions.
<br>Handle guest requests, inquiries, complaints, and special arrangements professionally.
<br>Maintain a strong knowledge of room types, rates, promotions, hotel facilities, and current availability.
<br>Coordinate with Housekeeping, Reservations, Concierge, Bell Desk, Engineering, and Food & Beverage to ensure smooth guest service.
<br>Manage room keys, guest profiles, wake-up calls, messages, and other front office requests.
<br>Process cash, credit card, and other payment transactions accurately.
<br>Maintain accurate guest accounts and assist with billing discrepancies.
<br>Promote hotel services and suitable upgrades while maintaining a guest-focused approach.
<br>Ensure VIP, repeat, long-stay, and special-occasion guests receive personalized attention.
<br>Handle telephone calls and correspondence professionally.
<br>Follow hotel standards for guest privacy, security, safety, and confidentiality.
<br>Maintain a clean, organized, and professional front desk area.
<br>Record and communicate guest issues and special requests during shift handovers.
<br>Assist in resolving guest complaints and escalate complex issues to the Front Office Supervisor or Manager.
<br>Follow all hotel policies, procedures, and luxury service standards.
<br>Perform other duties assigned by the Front Office Management.
<br>Requirements
<br>Previous experience in a front office or guest-service position, preferably in a 4- or 5-star hotel.
<br>Hospitality or hotel management education is an advantage.
<br>Excellent communication and interpersonal skills.
<br>Fluent English; Arabic and French are strong advantages.
<br>Professional appearance and excellent personal presentation.
<br>Strong customer-service and problem-solving skills.
<br>Ability to remain calm and professional under pressure.
<br>Good computer skills and familiarity with hotel PMS systems such as Opera is an advantage.
<br>Ability to work flexible shifts, including morning, evening, night, weekends, and public holidays.
<br>Strong attention to detail and ability to multitask.
<br>Positive attitude, teamwork, and a genuine passion for hospitality.
<br>Key Competencies
<br>Luxury guest service
<br>Communication skills
<br>Guest complaint handling
<br>Attention to detail
<br>Teamwork
<br>Professionalism
<br>Problem solving
<br>Upselling skills
<br>Cash and payment handling
<br>Time management
<br>Cultural awareness
<br>Confidentiality and discretion
Hiring for a prestigious hotel in Tabarja (Jounieh):
<br>
<br>- Front Office Agent (Am/Pm)
<br>
<br>
<br>Only Lebanese.
<br>Preferably candidates living in the same area.
<br>
<br>Am (8 to 4); Pm (4 - 12).
<br>Salaries up to 800$ - 850$ (negotiable as per experience) plus other benefits.
<br>
<br>Contact: 03 973 335
Welcome and greet guests in a warm, professional, and courteous manner.
<br>Perform check-in and check-out procedures accurately and efficiently.
<br>Verify guest reservations, identification, payment details, and room preferences.
<br>Provide guests with information about hotel facilities, services, restaurants, and local attractions.
<br>Handle guest requests, inquiries, complaints, and special arrangements professionally.
<br>Maintain a strong knowledge of room types, rates, promotions, hotel facilities, and current availability.
<br>Coordinate with Housekeeping, Reservations, Concierge, Bell Desk, Engineering, and Food & Beverage to ensure smooth guest service.
<br>Manage room keys, guest profiles, wake-up calls, messages, and other front office requests.
<br>Process cash, credit card, and other payment transactions accurately.
<br>Maintain accurate guest accounts and assist with billing discrepancies.
<br>Promote hotel services and suitable upgrades while maintaining a guest-focused approach.
<br>Ensure VIP, repeat, long-stay, and special-occasion guests receive personalized attention.
<br>Handle telephone calls and correspondence professionally.
<br>Follow hotel standards for guest privacy, security, safety, and confidentiality.
<br>Maintain a clean, organized, and professional front desk area.
<br>Record and communicate guest issues and special requests during shift handovers.
<br>Assist in resolving guest complaints and escalate complex issues to the Front Office Supervisor or Manager.
<br>Follow all hotel policies, procedures, and luxury service standards.
<br>Perform other duties assigned by the Front Office Management.
<br>Requirements
<br>Previous experience in a front office or guest-service position, preferably in a 4- or 5-star hotel.
<br>Hospitality or hotel management education is an advantage.
<br>Excellent communication and interpersonal skills.
<br>Fluent English; Arabic and French are strong advantages.
<br>Professional appearance and excellent personal presentation.
<br>Strong customer-service and problem-solving skills.
<br>Ability to remain calm and professional under pressure.
<br>Good computer skills and familiarity with hotel PMS systems such as Opera is an advantage.
<br>Ability to work flexible shifts, including morning, evening, night, weekends, and public holidays.
<br>Strong attention to detail and ability to multitask.
<br>Positive attitude, teamwork, and a genuine passion for hospitality.
<br>Key Competencies
<br>Luxury guest service
<br>Communication skills
<br>Guest complaint handling
<br>Attention to detail
<br>Teamwork
<br>Professionalism
<br>Problem solving
<br>Upselling skills
<br>Cash and payment handling
<br>Time management
<br>Cultural awareness
<br>Confidentiality and discretion
Welcome and greet guests in a warm, professional, and courteous manner.
<br>Perform check-in and check-out procedures accurately and efficiently.
<br>Verify guest reservations, identification, payment details, and room preferences.
<br>Provide guests with information about hotel facilities, services, restaurants, and local attractions.
<br>Handle guest requests, inquiries, complaints, and special arrangements professionally.
<br>Maintain a strong knowledge of room types, rates, promotions, hotel facilities, and current availability.
<br>Coordinate with Housekeeping, Reservations, Concierge, Bell Desk, Engineering, and Food & Beverage to ensure smooth guest service.
<br>Manage room keys, guest profiles, wake-up calls, messages, and other front office requests.
<br>Process cash, credit card, and other payment transactions accurately.
<br>Maintain accurate guest accounts and assist with billing discrepancies.
<br>Promote hotel services and suitable upgrades while maintaining a guest-focused approach.
<br>Ensure VIP, repeat, long-stay, and special-occasion guests receive personalized attention.
<br>Handle telephone calls and correspondence professionally.
<br>Follow hotel standards for guest privacy, security, safety, and confidentiality.
<br>Maintain a clean, organized, and professional front desk area.
<br>Record and communicate guest issues and special requests during shift handovers.
<br>Assist in resolving guest complaints and escalate complex issues to the Front Office Supervisor or Manager.
<br>Follow all hotel policies, procedures, and luxury service standards.
<br>Perform other duties assigned by the Front Office Management.
<br>Requirements
<br>Previous experience in a front office or guest-service position, preferably in a 4- or 5-star hotel.
<br>Hospitality or hotel management education is an advantage.
<br>Excellent communication and interpersonal skills.
<br>Fluent English; Arabic and French are strong advantages.
<br>Professional appearance and excellent personal presentation.
<br>Strong customer-service and problem-solving skills.
<br>Ability to remain calm and professional under pressure.
<br>Good computer skills and familiarity with hotel PMS systems such as Opera is an advantage.
<br>Ability to work flexible shifts, including morning, evening, night, weekends, and public holidays.
<br>Strong attention to detail and ability to multitask.
<br>Positive attitude, teamwork, and a genuine passion for hospitality.
<br>Key Competencies
<br>Luxury guest service
<br>Communication skills
<br>Guest complaint handling
<br>Attention to detail
<br>Teamwork
<br>Professionalism
<br>Problem solving
<br>Upselling skills
<br>Cash and payment handling
<br>Time management
<br>Cultural awareness
<br>Confidentiality and discretion
Hiring Receptionist/Front Desk “Pm Shift” for a prestigious hotel in Tabarja (Jounieh):
<br>Only Lebanese nationals with previous related experience.
<br>Preferably candidates living in the same area.
<br>6 working days; 1 day-off / Shift: 4pm - 12 am.
<br>Salary up to 800$ - 900$ (negotiable as per experience).
<br>Share your CV at: +9613706792 “No Calls”
<p><h4>Job description</h4>
<p><strong>Location:</strong> Lebanon, OH<br>
<strong>Employment type:</strong> 1st shift, full-time, temp-to-hire</p>
<h4>Job brief</h4>
<p>Kable Workforce Solutions is hiring a mobile equipment mechanic for our client. This job is responsible for performing maintenance and repair on a variety of heavy and mobile equipment, including Bobcat skid steers, Bobcat excavators, Volvo wheel loaders, forklifts, sweeping equipment, and material handlers.</p>
<h4>What’s a typical day like?</h4>
<ul>
<li>Ensure proper maintenance is performed on any equipment repair assigned: Bobcat skid steers, Bobcat excavators, Volvo wheel loaders, forklifts, sweeping equipment, and material handlers.</li>
<li>Maintain adequate and accurate parts inventory assigned.</li>
<li>Perform the service job on time and right the first time.</li>
<li>Diagnose problems.</li>
<li>Obtain parts and technical information needed to repair equipment.</li>
<li>Project a positive image by interacting with fellow employees, customers, and management in a cooperative, supportive, and courteous manner.</li>
<li>Accurately communicate appropriate information to those who need to know on a timely basis.</li>
<li>Maintain acceptable personal and work area standards for safety.</li>
<li>Communicate positively and courteously with production.</li>
<li>Accurately complete work orders, time cards, support information, etc., and turn in on a timely basis on a tablet.</li>
<li>Read and comprehend technical manuals.</li>
<li>Use proper test equipment for troubleshooting.</li>
<li>Protect the organization’s values by keeping information confidential and handling sensitive information appropriately.</li>
</ul>
<h4>What are the requirements of the job?</h4>
<ul>
<li>Mobile equipment mechanic: 1 year of experience.</li>
<li>High school graduate or equivalent; technical school preferred.</li>
<li>Valid driver’s license.</li>
<li>Proficient with computer and tablet skills.</li>
<li>2 years’ mechanical experience.</li>
<li>Ability to work in a fast-paced environment.</li>
<li>Ability to move or lift up to 50+ lbs.</li>
<li>Ability to reach, grasp, hold, push, pull, bend, twist, squat, climb, and kneel.</li>
<li>Ability to utilize hand-eye coordination.</li>
<li>Capability to stand for prolonged periods of time.</li>
<li>Good communication skills.</li>
</ul>
<h4>Why choose Kable Workforce Solutions?</h4>
<ul>
<li>Weekly pay</li>
<li>Exclusive access opportunities to V.I.P. Vault</li>
<li>Day 1 benefits</li>
<li>Various bonus opportunities</li>
<li>Eligibility for employee of the month rewards</li>
</ul>
<h4>How to apply and next steps?</h4>
<p>Please submit your resume in our application by clicking “apply now.” We look forward to reviewing your application and you will hear from us within one business day.</p>
<h4>About Kable Workforce Solutions</h4>
<p>For over 50 years, Kable Workforce Solutions has been connecting skilled professionals with leading employers across the region. We’re dedicated to helping people build lasting careers and helping companies grow through quality, integrity, and partnership.</p>
<p>We believe in people first — empowering individuals to succeed and celebrating the work that drives our communities forward.</p>
<p>Kable Workforce Solutions is proud to be an equal opportunity employer. We welcome and value diversity and are committed to creating an inclusive workplace where everyone can thrive.</p>
<p>This job description is not intended to be all-inclusive, and the employee will also perform other reasonably related business duties as assigned by the immediate supervisor and other management as required.</p></p><p></p>
Welcome and greet guests in a warm, professional, and courteous manner.
<br>Perform check-in and check-out procedures accurately and efficiently.
<br>Verify guest reservations, identification, payment details, and room preferences.
<br>Provide guests with information about hotel facilities, services, restaurants, and local attractions.
<br>Handle guest requests, inquiries, complaints, and special arrangements professionally.
<br>Maintain a strong knowledge of room types, rates, promotions, hotel facilities, and current availability.
<br>Coordinate with Housekeeping, Reservations, Concierge, Bell Desk, Engineering, and Food & Beverage to ensure smooth guest service.
<br>Manage room keys, guest profiles, wake-up calls, messages, and other front office requests.
<br>Process cash, credit card, and other payment transactions accurately.
<br>Maintain accurate guest accounts and assist with billing discrepancies.
<br>Promote hotel services and suitable upgrades while maintaining a guest-focused approach.
<br>Ensure VIP, repeat, long-stay, and special-occasion guests receive personalized attention.
<br>Handle telephone calls and correspondence professionally.
<br>Follow hotel standards for guest privacy, security, safety, and confidentiality.
<br>Maintain a clean, organized, and professional front desk area.
<br>Record and communicate guest issues and special requests during shift handovers.
<br>Assist in resolving guest complaints and escalate complex issues to the Front Office Supervisor or Manager.
<br>Follow all hotel policies, procedures, and luxury service standards.
<br>Perform other duties assigned by the Front Office Management.
<br>Requirements
<br>Previous experience in a front office or guest-service position, preferably in a 4- or 5-star hotel.
<br>Hospitality or hotel management education is an advantage.
<br>Excellent communication and interpersonal skills.
<br>Fluent English; Arabic and French are strong advantages.
<br>Professional appearance and excellent personal presentation.
<br>Strong customer-service and problem-solving skills.
<br>Ability to remain calm and professional under pressure.
<br>Good computer skills and familiarity with hotel PMS systems such as Opera is an advantage.
<br>Ability to work flexible shifts, including morning, evening, night, weekends, and public holidays.
<br>Strong attention to detail and ability to multitask.
<br>Positive attitude, teamwork, and a genuine passion for hospitality.
<br>Key Competencies
<br>Luxury guest service
<br>Communication skills
<br>Guest complaint handling
<br>Attention to detail
<br>Teamwork
<br>Professionalism
<br>Problem solving
<br>Upselling skills
<br>Cash and payment handling
<br>Time management
<br>Cultural awareness
<br>Confidentiality and discretion
Welcome and greet guests in a warm, professional, and courteous manner.
<br>Perform check-in and check-out procedures accurately and efficiently.
<br>Verify guest reservations, identification, payment details, and room preferences.
<br>Provide guests with information about hotel facilities, services, restaurants, and local attractions.
<br>Handle guest requests, inquiries, complaints, and special arrangements professionally.
<br>Maintain a strong knowledge of room types, rates, promotions, hotel facilities, and current availability.
<br>Coordinate with Housekeeping, Reservations, Concierge, Bell Desk, Engineering, and Food & Beverage to ensure smooth guest service.
<br>Manage room keys, guest profiles, wake-up calls, messages, and other front office requests.
<br>Process cash, credit card, and other payment transactions accurately.
<br>Maintain accurate guest accounts and assist with billing discrepancies.
<br>Promote hotel services and suitable upgrades while maintaining a guest-focused approach.
<br>Ensure VIP, repeat, long-stay, and special-occasion guests receive personalized attention.
<br>Handle telephone calls and correspondence professionally.
<br>Follow hotel standards for guest privacy, security, safety, and confidentiality.
<br>Maintain a clean, organized, and professional front desk area.
<br>Record and communicate guest issues and special requests during shift handovers.
<br>Assist in resolving guest complaints and escalate complex issues to the Front Office Supervisor or Manager.
<br>Follow all hotel policies, procedures, and luxury service standards.
<br>Perform other duties assigned by the Front Office Management.
<br>Requirements
<br>Previous experience in a front office or guest-service position, preferably in a 4- or 5-star hotel.
<br>Hospitality or hotel management education is an advantage.
<br>Excellent communication and interpersonal skills.
<br>Fluent English; Arabic and French are strong advantages.
<br>Professional appearance and excellent personal presentation.
<br>Strong customer-service and problem-solving skills.
<br>Ability to remain calm and professional under pressure.
<br>Good computer skills and familiarity with hotel PMS systems such as Opera is an advantage.
<br>Ability to work flexible shifts, including morning, evening, night, weekends, and public holidays.
<br>Strong attention to detail and ability to multitask.
<br>Positive attitude, teamwork, and a genuine passion for hospitality.
<br>Key Competencies
<br>Luxury guest service
<br>Communication skills
<br>Guest complaint handling
<br>Attention to detail
<br>Teamwork
<br>Professionalism
<br>Problem solving
<br>Upselling skills
<br>Cash and payment handling
<br>Time management
<br>Cultural awareness
<br>Confidentiality and discretion
Welcome and greet guests in a warm, professional, and courteous manner.
<br>Perform check-in and check-out procedures accurately and efficiently.
<br>Verify guest reservations, identification, payment details, and room preferences.
<br>Provide guests with information about hotel facilities, services, restaurants, and local attractions.
<br>Handle guest requests, inquiries, complaints, and special arrangements professionally.
<br>Maintain a strong knowledge of room types, rates, promotions, hotel facilities, and current availability.
<br>Coordinate with Housekeeping, Reservations, Concierge, Bell Desk, Engineering, and Food & Beverage to ensure smooth guest service.
<br>Manage room keys, guest profiles, wake-up calls, messages, and other front office requests.
<br>Process cash, credit card, and other payment transactions accurately.
<br>Maintain accurate guest accounts and assist with billing discrepancies.
<br>Promote hotel services and suitable upgrades while maintaining a guest-focused approach.
<br>Ensure VIP, repeat, long-stay, and special-occasion guests receive personalized attention.
<br>Handle telephone calls and correspondence professionally.
<br>Follow hotel standards for guest privacy, security, safety, and confidentiality.
<br>Maintain a clean, organized, and professional front desk area.
<br>Record and communicate guest issues and special requests during shift handovers.
<br>Assist in resolving guest complaints and escalate complex issues to the Front Office Supervisor or Manager.
<br>Follow all hotel policies, procedures, and luxury service standards.
<br>Perform other duties assigned by the Front Office Management.
<br>Requirements
<br>Previous experience in a front office or guest-service position, preferably in a 4- or 5-star hotel.
<br>Hospitality or hotel management education is an advantage.
<br>Excellent communication and interpersonal skills.
<br>Fluent English; Arabic and French are strong advantages.
<br>Professional appearance and excellent personal presentation.
<br>Strong customer-service and problem-solving skills.
<br>Ability to remain calm and professional under pressure.
<br>Good computer skills and familiarity with hotel PMS systems such as Opera is an advantage.
<br>Ability to work flexible shifts, including morning, evening, night, weekends, and public holidays.
<br>Strong attention to detail and ability to multitask.
<br>Positive attitude, teamwork, and a genuine passion for hospitality.
<br>Key Competencies
<br>Luxury guest service
<br>Communication skills
<br>Guest complaint handling
<br>Attention to detail
<br>Teamwork
<br>Professionalism
<br>Problem solving
<br>Upselling skills
<br>Cash and payment handling
<br>Time management
<br>Cultural awareness
<br>Confidentiality and discretion
Welcome and greet guests in a warm, professional, and courteous manner.
<br>Perform check-in and check-out procedures accurately and efficiently.
<br>Verify guest reservations, identification, payment details, and room preferences.
<br>Provide guests with information about hotel facilities, services, restaurants, and local attractions.
<br>Handle guest requests, inquiries, complaints, and special arrangements professionally.
<br>Maintain a strong knowledge of room types, rates, promotions, hotel facilities, and current availability.
<br>Coordinate with Housekeeping, Reservations, Concierge, Bell Desk, Engineering, and Food & Beverage to ensure smooth guest service.
<br>Manage room keys, guest profiles, wake-up calls, messages, and other front office requests.
<br>Process cash, credit card, and other payment transactions accurately.
<br>Maintain accurate guest accounts and assist with billing discrepancies.
<br>Promote hotel services and suitable upgrades while maintaining a guest-focused approach.
<br>Ensure VIP, repeat, long-stay, and special-occasion guests receive personalized attention.
<br>Handle telephone calls and correspondence professionally.
<br>Follow hotel standards for guest privacy, security, safety, and confidentiality.
<br>Maintain a clean, organized, and professional front desk area.
<br>Record and communicate guest issues and special requests during shift handovers.
<br>Assist in resolving guest complaints and escalate complex issues to the Front Office Supervisor or Manager.
<br>Follow all hotel policies, procedures, and luxury service standards.
<br>Perform other duties assigned by the Front Office Management.
<br>Requirements
<br>Previous experience in a front office or guest-service position, preferably in a 4- or 5-star hotel.
<br>Hospitality or hotel management education is an advantage.
<br>Excellent communication and interpersonal skills.
<br>Fluent English; Arabic and French are strong advantages.
<br>Professional appearance and excellent personal presentation.
<br>Strong customer-service and problem-solving skills.
<br>Ability to remain calm and professional under pressure.
<br>Good computer skills and familiarity with hotel PMS systems such as Opera is an advantage.
<br>Ability to work flexible shifts, including morning, evening, night, weekends, and public holidays.
<br>Strong attention to detail and ability to multitask.
<br>Positive attitude, teamwork, and a genuine passion for hospitality.
<br>Key Competencies
<br>Luxury guest service
<br>Communication skills
<br>Guest complaint handling
<br>Attention to detail
<br>Teamwork
<br>Professionalism
<br>Problem solving
<br>Upselling skills
<br>Cash and payment handling
<br>Time management
<br>Cultural awareness
<br>Confidentiality and discretion
Welcome and greet guests in a warm, professional, and courteous manner.
<br>Perform check-in and check-out procedures accurately and efficiently.
<br>Verify guest reservations, identification, payment details, and room preferences.
<br>Provide guests with information about hotel facilities, services, restaurants, and local attractions.
<br>Handle guest requests, inquiries, complaints, and special arrangements professionally.
<br>Maintain a strong knowledge of room types, rates, promotions, hotel facilities, and current availability.
<br>Coordinate with Housekeeping, Reservations, Concierge, Bell Desk, Engineering, and Food & Beverage to ensure smooth guest service.
<br>Manage room keys, guest profiles, wake-up calls, messages, and other front office requests.
<br>Process cash, credit card, and other payment transactions accurately.
<br>Maintain accurate guest accounts and assist with billing discrepancies.
<br>Promote hotel services and suitable upgrades while maintaining a guest-focused approach.
<br>Ensure VIP, repeat, long-stay, and special-occasion guests receive personalized attention.
<br>Handle telephone calls and correspondence professionally.
<br>Follow hotel standards for guest privacy, security, safety, and confidentiality.
<br>Maintain a clean, organized, and professional front desk area.
<br>Record and communicate guest issues and special requests during shift handovers.
<br>Assist in resolving guest complaints and escalate complex issues to the Front Office Supervisor or Manager.
<br>Follow all hotel policies, procedures, and luxury service standards.
<br>Perform other duties assigned by the Front Office Management.
<br>Requirements
<br>Previous experience in a front office or guest-service position, preferably in a 4- or 5-star hotel.
<br>Hospitality or hotel management education is an advantage.
<br>Excellent communication and interpersonal skills.
<br>Fluent English; Arabic and French are strong advantages.
<br>Professional appearance and excellent personal presentation.
<br>Strong customer-service and problem-solving skills.
<br>Ability to remain calm and professional under pressure.
<br>Good computer skills and familiarity with hotel PMS systems such as Opera is an advantage.
<br>Ability to work flexible shifts, including morning, evening, night, weekends, and public holidays.
<br>Strong attention to detail and ability to multitask.
<br>Positive attitude, teamwork, and a genuine passion for hospitality.
<br>Key Competencies
<br>Luxury guest service
<br>Communication skills
<br>Guest complaint handling
<br>Attention to detail
<br>Teamwork
<br>Professionalism
<br>Problem solving
<br>Upselling skills
<br>Cash and payment handling
<br>Time management
<br>Cultural awareness
<br>Confidentiality and discretion
Welcome and greet guests in a warm, professional, and courteous manner.
<br>Perform check-in and check-out procedures accurately and efficiently.
<br>Verify guest reservations, identification, payment details, and room preferences.
<br>Provide guests with information about hotel facilities, services, restaurants, and local attractions.
<br>Handle guest requests, inquiries, complaints, and special arrangements professionally.
<br>Maintain a strong knowledge of room types, rates, promotions, hotel facilities, and current availability.
<br>Coordinate with Housekeeping, Reservations, Concierge, Bell Desk, Engineering, and Food & Beverage to ensure smooth guest service.
<br>Manage room keys, guest profiles, wake-up calls, messages, and other front office requests.
<br>Process cash, credit card, and other payment transactions accurately.
<br>Maintain accurate guest accounts and assist with billing discrepancies.
<br>Promote hotel services and suitable upgrades while maintaining a guest-focused approach.
<br>Ensure VIP, repeat, long-stay, and special-occasion guests receive personalized attention.
<br>Handle telephone calls and correspondence professionally.
<br>Follow hotel standards for guest privacy, security, safety, and confidentiality.
<br>Maintain a clean, organized, and professional front desk area.
<br>Record and communicate guest issues and special requests during shift handovers.
<br>Assist in resolving guest complaints and escalate complex issues to the Front Office Supervisor or Manager.
<br>Follow all hotel policies, procedures, and luxury service standards.
<br>Perform other duties assigned by the Front Office Management.
<br>Requirements
<br>Previous experience in a front office or guest-service position, preferably in a 4- or 5-star hotel.
<br>Hospitality or hotel management education is an advantage.
<br>Excellent communication and interpersonal skills.
<br>Fluent English; Arabic and French are strong advantages.
<br>Professional appearance and excellent personal presentation.
<br>Strong customer-service and problem-solving skills.
<br>Ability to remain calm and professional under pressure.
<br>Good computer skills and familiarity with hotel PMS systems such as Opera is an advantage.
<br>Ability to work flexible shifts, including morning, evening, night, weekends, and public holidays.
<br>Strong attention to detail and ability to multitask.
<br>Positive attitude, teamwork, and a genuine passion for hospitality.
<br>Key Competencies
<br>Luxury guest service
<br>Communication skills
<br>Guest complaint handling
<br>Attention to detail
<br>Teamwork
<br>Professionalism
<br>Problem solving
<br>Upselling skills
<br>Cash and payment handling
<br>Time management
<br>Cultural awareness
<br>Confidentiality and discretion