Recruitment Specialist Jobs - Mount Lebanon Lebanon

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking a highly motivated and results-oriented on-site Recruitment Consultant to join our dynamic team at Business Lobby Global Executive Search Consulting. As a key member of our international recruitment division, you will play a crucial role in sourcing, attracting, and placing top talent for our worldwide clients. This is an exciting opportunity for someone with a passion for recruitment and a drive to succeed in a fast-paced agency environment.</p><p>Responsibilities</p><ul><li>Collaborate with clients to understand their hiring needs and develop effective recruitment strategies</li><li>Source and engage with qualified candidates through our database and our various channels (website, online job boards, social media, referrals, etc.)</li><li>Conduct thorough interviews to assess candidate qualifications, skills, and cultural fit</li><li>Build and maintain strong relationships with clients and candidates, providing exceptional customer service throughout the recruitment process</li><li>Manage the end-to-end recruitment process, including job posting, candidate screening, interview coordination, offer negotiation, and on-boarding</li><li>Stay updated with industry trends and market conditions to effectively advise clients on talent acquisition strategies</li></ul><p>Location</p><p>Mansourieh, Lebanon</p><p>Schedule</p><p>Monday to Friday l 08:00 AM till 05:00 PM</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in Human Resources, Business Administration, Industrial Psychology, or a related field</li><li>Outstanding communication and interpersonal skills in Arabic and English. French is a big plus.</li><li>Thrive in a complex client and candidate s management environment and are comfortable juggling multiple work streams as being flexible to adapt to shifting needs of clients.</li><li>Strong organizational and time management skills</li><li>Ability to build and maintain exceptional relationships with clients and candidates</li><li>Strong interpersonal skills with human-centric approach</li><li>Enthusiastic team player, ambitious, hardworking with a willingness to put in the extra effort</li><li>Ability to work under pressure and thrive in a fast-paced environment</li><li>Strong analytical and numerical skills, logical thinker, and high attention to detail</li></ul><p></p></section>

<p>PRIMETALENT IS HIRING</p><p>We are hiring a Male Online Sales Specialist / E-Commerce for our reputable Company in Choueifat area.</p><p>Key Responsibilities:</p><ul><li>Coordinate promotions &amp; analyze market trends for growth</li><li>Manage product listings, content, pricing &amp; availability</li><li>Handle online orders, inquiries &amp; customer complaints</li><li>Drive online sales growth &amp; improve conversion rates</li><li>Monitor sales performance &amp; prepare regular reports</li></ul><p>We are Offering:</p><ul><li>Mon Fri from 8:00 AM till 5:00 PM</li><li>Transportation &amp; Schooling</li><li>NSSF &amp; Medical Insurance</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Key Qualifications:</p><ul><li>1+ years of Experience in E-commerce or digital platforms</li><li>Bachelor's degree in Marketing, Business, or related field</li><li>Age between 25 30</li></ul>

<p>Department: Graduate Council Grade: Above Grade 12 Basic Functions: Responsible esponsible for optimizing graduate student recruitment and admission related processes and modules on Slate by Technolutions. This role combines technical system management with data-driven enrollment strategy, ensuring an efficient applicant experience while maximizing conversion rates across the admissions funnel. 1. Duties Performed: Oversees applicant lifecycle management from inquiry through enrollment (including record management, document processing, and credential verification), identifying gaps bottlenecks, and implement data-driven improvements after securing the needed approvals. Optimizes graduate CRM processes and configurations within the Slate platform in compliance with applicable policies and requirements (including building and maintaining application forms and portals, configuring reader workflows, developing and maintaining queries and reporting dashboards, building marketing communication campaigns and events to support outreach initiatives) in collaboration with the relevant stakeholders. Translates business requirements into system solutions by converting operational needs into functional CRM configurations and enhancements. Contributes to integrations and data flow with the (Banner) Student Information System and other platforms. Ensures data integrity and system accuracy through validation, data cleanup, and continuous monitoring. Analyzes data, metrics, and trends. Helps structure diverse applicant data into meaningful segments and uses these insights to support targeting, outreach, and admissions strategies. Executes and optimizes multi-channel communication campaigns, communications with applicants and staff, messaging and automated workflows by leveraging testing, analytics, and performance assessments. Oversees reporting and analytics efforts by developing dashboards and reports to support data-informed recruitment and admissions decision-making by faculties and planning. Evaluates system performance and recommends enhancements by troubleshooting, enforcing change control, and maintaining configuration best practices. Trains and supports users on CRM tools and best practices while promoting adoption. Performs other related duties as requested. 2. Work Contacts: Regular contacts with staff in the Graduate Council, Faculties/ Schools, AUB Online, Dubai Academic and Executive Hub, the Offices of Admissions and Financial Aid, and the Office of IT. 3. Independence of Operation: Reports to the Director of the Graduate Council. 4. Supervisory Responsibility: None. 5. Physical Effort: Minimal. 6. Work Conditions: Clean and pleasant.</p><p><strong>Desired Candidate Profile</strong></p><p><strong>Minimum Requirements:</strong> Bachelor s Degree in Computer Science, Computer Engineering, or related field. Master s Degree is preferred. Five years of relevant work experience such as in student enrolment, preferably in higher education settings. Knowledge of CRM systems, database operations (Banner Student Information System), Microsoft Office applications, Oracle, SQL, HTML/CSS, PowerBi, Python, and Java. Familiarity with Application Programming Interfaces (APIs) or system integrations. Experience with reporting tools and data visualization. Strong interpersonal, data analysis and presentation skills. Ability to deliver quality customer service to diverse stakeholders with high sense of accountability. Ability to communicate effectively both verbally and in writing in English. Prioritizes and multitasks effectively with attention to detail, teamwork, flexibility and positive disposition. Ability to handle sensitive information with discretion and confidentiality. Experience with Slate by Technolutions is a plus. Focus on Process optimization is a plus.</p>

<p>We're Hiring: Influencer Recruitment Executive / Creator Success Coordinator Lebanon</p><p>Join FamePass and help us grow the biggest creator community while connecting influencers with the hottest brands and venues!</p><p>What we offer:</p><ul><li>Attractive Salary + Commission</li><li>Career Growth Opportunities</li><li>Young, Creative &amp; Fast-Paced Environment</li></ul><p><strong>Desired Candidate Profile</strong></p><p>We're looking for someone who has:</p><ul><li>2 – 4 years of experience in Influencer Marketing, Creator Management, Recruitment, Community Management, Customer Success, or Digital Marketing</li><li>Experience working with influencers, agencies, hospitality brands, or digital platforms</li><li>Excellent communication and relationship-building skills</li><li>Own car (required)</li></ul>

<p>We are seeking a Product Specialist preferably with previous experience in the Ophthalmology line to promote ophthalmic products at HealthCare professionals clinics across Lebanon.</p><p><strong>Desired Candidate Profile</strong></p><p>Experience as a Medical Representative with any specialty/line of doctors is a must.</p>

<p>We're looking for a Procurement Specialist to join our team.</p><p><b><br></b></p><p><b>Main Responsibilities:</b></p><ul><li>Source suppliers &amp; provide quotations</li><li>Compare offers and quotations versus price and quality</li><li>Follow up on the budget related to the department purchase</li><li>Issue purchase orders</li><li>Track delivery</li><li>Monitor inventory &amp; maintain procurement records</li><li>Knowledge in travel and hotel reservation is a plus</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Supply Chain</li><li>Business Administration, or related field</li><li>Maximum 5 years of relevant experience</li><li>Knowledge in procurement modules</li><li>Strong negotiation skills</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Position Information</strong></p><ul><li>VA No.: UNDP/LBN/VA26/102</li><li>Position Title : Senior Trade Specialist - Supporting trade and SME policy reform, and trade facilitation</li><li>Duty Station: H ome based and includes field visits to the Ministry of Economy and Trade (MoET)-</li><li>Beirut.</li><li>Duration: 4 months (without exceeding 10 working days per month)</li><li>Vacancy Date of Issue: 5 July 2026</li><li>Vacancy Closure Date: 13 July 2026</li><li>National or International consultancy: National consultancy</li></ul><p>To review the full Terms of Reference (TOR), please follow link: https://drive.google.com/file/d/1vYM0hLoKFF-gEn_wwDwZ-7aZWN-6RwDO/view?usp=sharing</p><p><strong>BACKGROUND</strong></p><p>Led Enterprises in Lebanon is a new project funded by the Government of Canada for a period of 3.5 years. The project aims at supporting gender-responsive job creation and help generating economic opportunities for women-led micro, small and medium enterprises (MSMEs) across various productive sectors with high growth potential. Through this objective the project will be fostering the economic security, stability and prosperity of women entrepreneurs and women-led MSMEs in Lebanon. The project includes 3 main components: Component 1: Ensuring that government institutions are more responsive to women s needs through processes that are more conducive to doing business, Component 2: Ensuring that women-led MSMEs have access to the financial resources to grow and remain sustainable, Component 3: Ensuring that women-led MSMEs receive the needed technical support to increase their access to local and international markets. The project was developed in response to the multiple crises that have hit Lebanon, in particular the financial crisis which have hindered the ability of MSMEs in general and women-led MSMEs to access the needed financing to grow. With the collapse of the banking system and the resulting depletion of all sources of financing, access to finance is considered as one of the biggest impediments for MSMEs and particularly women MSMEs to develop and take their business to the next level. This has compounded to the already existing barriers women entrepreneurs have been facing namely stringent collateral requirements, high interest rates, complex documentation processes, sub-optimal financial literacy, absence of market information, etc. In light of the current situation and the ongoing conflict, and based on consultations held with WEE project beneficiaries, MSMEs are currently facing significant cash flow constraints and growing financial pressures that are affecting their ability to sustain operations, retain workers, and plan for the short and medium term. Many businesses are operating in an increasingly uncertain environment, with limited capacity to assess risks, respond to disruptions, and adopt practical financial strategies to maintain stability during crises.</p><p>This Terms of Reference (TOR) outlines the scope of work, qualifications, and expected deliverables for the Senior Trade Specialist who will be responsible.</p><p>The expert will ensure</p><p><strong>SCOPE OF WORK, RESPONSIBILITIES AND DESCRIPTION OF THE PROPOSED ANALYTICAL WORK</strong></p><p>UNDP is seeking the services of a Short-Term Individual Consultant (Senior Trade Specialist) to improve the business environment for SMEs through regulatory reform, trade facilitation, SME data centralization, and strengthening institutional mechanisms for protecting national production. Under this consultancy, the Consultant is expected to complete the following tasks:</p><p><strong>Task 1: Draft the Small Business Act Law:</strong> The Consultant will lead the development of the Smal Business Act law to support the growth of the business environment for SMEs. As part of this exercise, the Consultant will:</p><ul><li>Conduct benchmark analysis to assess legal requirements that would support, the growth, formalization and competitiveness of small businesses as part of best practices and international experiences</li><li>Develop the draft law that will be shared with the legal experts from the Ministry to review and advocate for the enactment of the law for SMEs</li><li>Work closely with designated legal experts from the Ministry to review, refine, and finalize the draft law. This includes incorporating technical feedback and ensuring legal coherence. The Consultant will also support coordination efforts with relevant stakeholders to facilitate consensus-building and advocacy for the adoption of the law.</li><li>Develop clear and context-relevant criteria that will be used to define SMEs, building on the Ministry of Industry existing classification. The criteria should consider factors such as firm size, turnover, sectoral characteristics, and employment thresholds, ensuring consistency and applicability within the national context, while informed by international similar practices.</li><li>Coordinate on the centralization of the database of SMEs at the ministry of Economy and Trade through the TIC or through a new unit. This will require coordination with concerned government entities to ensure continuous update of information</li></ul><p><br></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Master's Degree in Economics, Finance, Business Administration, or a related field.</li><li>At least 10 years of professional experience in trade policy, economic reform, including SMEs business environment improvement, and extensive work with government institutions on regulatory and legislative frameworks.</li><li>Fluency in Arabic and English is mandatory (both oral and written)</li></ul><p></p></section>

<p>We are looking for a creative, proactive, and experienced Social Media Specialist to join our team at a vibrant resto pub in Gemmayzeh.</p><p><b><br></b></p><p><b>Key Responsibilities:</b></p><ul><li>Develop and execute the social media strategy across platforms.</li><li>Create engaging content including photos, videos, reels, stories, and captions.</li><li>Plan and manage the monthly content calendar.</li><li>Cover events, live entertainment, and promotions through real-time social media updates.</li><li>Engage with followers by responding to messages, comments, and reviews in a timely manner.</li><li>Monitor social media trends and recommend creative ideas to increase engagement and reach.</li><li>Launch and manage paid social media campaigns when required.</li><li>Track performance metrics and provide monthly reports with insights and recommendations.</li><li>Coordinate with management, photographers, designers, influencers, and other partners to ensure consistent branding.</li><li>Maintain the brand's voice and visual identity across all digital platforms.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>We are looking for a creative, proactive, and experienced Social Media Specialist to join our team at a vibrant resto pub in Gemmayzeh.</p>

<p>Needed a Marketing&amp; Sales Specialist for a Lebanese Children s Publishing House In Jnah.</p><p><b><br></b></p><p><b>Responsibilities:</b></p><ul><li>Developing a feasible marketing and sales strategy.</li><li>Developing and applying social media Strategy.</li><li>Communicating with customers: Prices, terms and conditions of sales programs.</li><li>Communicating with schools: making visits and necessary follow up.</li><li>Organizing list of key people and establishments.</li><li>Organizing attractive activities for children.</li><li>Communicating openly, solving problems proactively and offering creative ideas.</li><li>Contributing to the total effectiveness of the department.</li><li>Assisting in preparing all Marketing Materials (Emailing Campaigns, Newsletters, )</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Must be self-motivated, self-driven professional individual.</li><li>Strong Command of English and Arabic</li><li>Excellent communication &amp; Negotiation skills</li></ul>

<p>We are seeking a detail-oriented Freight Forwarding Operations Specialist to manage our end-to-end shipping lifecycles. The primary focus of this role is to handle cargo bookings, negotiate rates, and coordinate daily with our global network of overseas agents and local carriers to ensure smooth cargo movement.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Supply Chain Management, Logistics, Business, or a related field.</p><p>2 5 years of active operations experience within a freight forwarding environment.</p><p>Strong negotiation and clear professional English skills for interacting with international agents.</p><p>Deep understanding of Incoterms, ocean/air container specifications, and global customs procedures</p>

<p>Kilzi &amp; Co. SAL is looking for a motivated and results-driven Male Outdoor Product Sales Specialist to join our team.</p><p>Key Responsibilities:</p><ul><li>Develop and maintain strong relationships with existing and potential customers.</li><li>Visit contractors, engineers, companies, and project sites to identify sales opportunities.</li><li>Promote Kilzi &amp; Co. s insulation, construction, and related products.</li><li>Follow up on quotations, orders, and customer requirements.</li><li>Identify new business opportunities and contribute to achieving sales targets.</li><li>Coordinate with the indoor sales and other departments to ensure smooth order follow-up.</li><li>Provide customers with suitable product solutions based on their needs.</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Requirements:</strong></p><ul><li>Experience: 2-3 years in outdoor sales.</li><li>Experience in construction materials, insulation, building materials, or a related field is a plus.</li><li>Strong communication, negotiation, and customer relationship skills.</li><li>Self-motivated, proactive, and results-oriented.</li><li>Good knowledge of the Lebanese market and ability to develop a customer network.</li><li>Valid Public Driving License ( ).</li><li>Ability to drive a manual-gear vehicle.</li><li>Good command of English and Arabic; French is a plus.</li></ul>

<p>Softimpact is Recruiting a Social Media Specialist</p><p>Softimpact is a Lebanon-based technology and digital solutions company providing web, mobile, content management, and digital services to a wide range of clients. We are looking for a creative, proactive, and results-driven Social Media Specialist to join our team and manage the full social media cycle across multiple client accounts.</p><p>Key Responsibilities</p><p>- Manage and grow multiple clients’ social media accounts.</p><p>- Plan monthly content calendars and develop tailored social media strategies.</p><p>- Create, design, edit, schedule, and publish posts, stories, reels, and campaigns that reflect each client’s brand identity.</p><p>- Brainstorm and present fresh content ideas, creative concepts, and campaign initiatives.</p><p>- Manage paid social media campaigns and support lead generation.</p><p>- Monitor trends, competitors, comments, messages, and audience engagement.</p><p>- Communicate with clients and coordinate approvals and feedback.</p><p>- Track performance and prepare monthly reports with recommendations.</p><p>- Identify and engage potential clients through social media, networking, and digital outreach.</p><p>- Use AI tools to support content creation, research, and campaign planning.</p><p>Qualifications</p><p>- Bachelor’s degree in Marketing, Communications, Business, Media, or a related field.</p><p>- 2–4 years of experience in social media management, with solid knowledge of paid campaigns, lead generation, performance analysis, and AI tools.</p><p>- Good knowledge of Adobe Photoshop and Premiere Pro.</p><p>- Familiarity with Adobe Illustrator, Canva, and CapCut.</p><p>- Excellent command of English and Arabic; French is a plus.</p><p>- Strong copywriting, creativity, and storytelling skills.</p><p>- Proactive, self-motivated, and able to take initiative and bring new ideas.</p><p>- Strong communication and interpersonal skills.</p><p>- Organized and able to manage multiple accounts, deadlines, and priorities.</p>

<p>Are you highly detail-oriented, patient, responsible, and calm under pressure? We are looking for a reliable Order Processing Specialist to handle time-sensitive purchases accurately.</p><p><b><br></b></p><p><b>Key Responsibilities</b></p><ul><li>Process incoming urgent orders and handle complicated purchases with patience and sound judgment.</li><li>Carefully verify all order and purchase details using a required double-check procedure.</li><li>Identify and resolve order problems, asking teammates when necessary.</li><li>Monitor the order queue and complete all urgent open orders before the end of each shift.</li><li>Communicate clearly and professionally.</li><li>Maintain accuracy and focus during both busy and repetitive periods.</li></ul><p>Performance Evaluation</p><p>Performance will be reviewed weekly during the training and probation period, with priority given to:</p><ul><li>Order accuracy and error prevention.</li><li>Completion of assigned actionable orders.</li><li>Productivity and daily order statistics.</li><li>Communication, reliability, and problem-solving.</li></ul><p>Work Location</p><p>Remote Work from home.</p><p>Work Schedule</p><ul><li>Six days per week, including weekends.</li><li>Eight (8) hours per shift.</li><li>3:00 p.m. to 11:00 p.m. Lebanon time.</li><li>One scheduled day off per week.</li></ul><p>Training</p><p>Full training will be provided to help the selected candidate understand our systems, processes, and quality standards.</p><p><strong>Desired Candidate Profile</strong></p><p>Exceptional attention to detail and commitment to accuracy.</p><p>Patient, consistent, and able to stay focused during repetitive work.</p><p>Proactive and quick-thinking without sacrificing accuracy.</p><p>Comfortable learning and working online with browsers.</p><p>Strong organizational and problem-solving skills.</p><p>Good written and spoken English.</p><p>Able to work independently with minimal supervision.</p><p>High level of responsibility, integrity, and confidentiality.</p><p>Reliable computer for remote work from home.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Responsible for a range of duties related to stock management and the oversight of material. It includes coordination, organization, inventory Issuance, and material receiving.</p><p>Duties</p><ul><li>Administering stock control and supervise a regular stock count for warehouses.</li><li>Maintain inventory levels to ensure smooth production.</li><li>Oversee receiving functions related to purchased material and incoming supplies.</li><li>Manage and monitor storage of purchased items and material in all cells.</li><li>Create plans, forecasts, and schedules relating to materials requirements.</li><li>Work closely with Storekeeper, Procurement and Logistics Specialist to ensure availability of material required for the scheduled project.</li><li>Monitor quality control and contribute to keeping the warehouse capacity at optimal levels.</li><li>Update stock in/out transactions in the inventory system accurately and timely.</li><li>Prepare and issue a monthly stock statement report for management review.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Degree: Bachelor s degree in Supply chain or Business Administration.</li><li>Language: Excellent command of English both spoken and written.</li><li>Experience: +6 years of experience in supply chain and stock management in manufacture industry.</li><li>Technical Knowledge: Proficiency in ERP systems, MS Office, and supply chain software.</li></ul><p></p></section>

<p>Job Title: Import Export Specialist</p><p>Job Type: Full-Time | Location: Safra, Lebanon | Working Hours: 8:30 AM – 5:00 PM | On-Site</p><p>Company Overview:</p><p>Welcome to the International Factory for Food and Beverages (IFFB), a leading beverage production factory specializing in FMCG products. At IFFB, we are dedicated to delivering high-quality carbonated beverages to customers worldwide.</p><p>______________</p><p>Job Description:</p><p>As an Import Export Specialist at IFFB, you will be responsible for managing day-to-day logistics operations, ensuring smooth coordination of shipments, documentation, and communication with internal and external stakeholders. You will also support sales follow-ups and lead generation activities when required.</p><p>______________</p><p>Key Responsibilities:</p><p>• Coordinate and follow up on incoming and outgoing shipments to ensure timely delivery.</p><p>• Prepare and manage export documentation, including invoices, packing lists, certificates of origin, and other required documents.</p><p>• Prepare and organize Ministry of Health files for submission related to import/export requirements.</p><p>• Liaise with freight forwarders, shipping lines, and clearing agents to ensure smooth logistics operations.</p><p>• Coordinate with the warehouse team for shipment readiness, loading schedules, and receipt of goods.</p><p>• Track shipments and provide regular updates to internal teams and customers.</p><p>• Ensure compliance with customs regulations and documentation requirements.</p><p>• Maintain accurate records of all shipments and logistics activities.</p><p>• Coordinate with the warehouse and production teams to support demand forecasting and inventory planning, ensuring adequate stock levels and timely replenishment of finished goods and raw materials.</p><p>• Follow up on sales leads generated from exhibitions and events.</p><p>• Assist in contacting potential customers via email and phone.</p><p>• Support lead tracking and follow-up activities to ensure timely communication.</p><p>______________</p><p>&nbsp;</p><p>&nbsp;</p><p>Qualifications:</p><p>• Experience in logistics, import/export, or supply chain operations.</p><p>• Strong knowledge of shipping documents and customs procedures.</p><p>• ERP system knowledge is a plus.</p><p>• Good organizational and communication skills.</p><p>• Ability to manage multiple tasks and meet deadlines.</p><p>• Proficiency in Microsoft Office (especially Excel).</p><p>• Attention to detail and problem-solving mindset.</p><p>&nbsp;</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Aspire Software is looking for a Technical Support Specialist to join our team in Lebanon. Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p><p>Role Overview</p><p>We are seeking a hands-on Technical Support Specialist (Level 1 / Level 2) to provide end-to-end technical support for a member management, dues collection, and dispatch platform used by trade unions across the United States. The application is built on a Microsoft Access front end installed on client systems, backed by a SQL Server database. This is a blended support and maintenance role: the work is primarily support-focused diagnosing and resolving clientreported issues but the successful candidate will be comfortable reading, modifying, and testing code (SQL, VBA, and legacy application logic) to resolve defects directly rather than simply triaging and escalating. The role replaces developer capacity on the team, so the emphasis is on bug fixes, issue resolution, and ongoing maintenance rather than net-new feature development.</p><p>Key Responsibilities</p><ul><li>Own client-reported issues end to end from intake and triage through diagnosis, resolution, testing, and closure.</li><li>Provide both Level 1 (frontline troubleshooting) and Level 2 (deeper technical diagnosis and remediation) support.</li><li>Remotely access client systems (via remote desktop tools such as TeamViewer, AnyDesk, or Zoom) to investigate and resolve issues.</li><li>Diagnose and fix defects in the application, including reading and modifying VBA scripts, Access forms/queries/modules, and SQL Server objects (queries, stored procedures, views).</li><li>Write, modify, and test SQL to investigate data issues, correct records, and validate fixes against the SQL Server back end.</li><li>Troubleshoot application functionality, connectivity, configuration, and data-integrity problems in a Microsoft Access / SQL Server environment.</li><li>Reproduce reported bugs, identify root cause, implement fixes, and verify resolution before returning to the client.</li><li>Escalate genuinely complex or architectural issues to senior engineers, with clear documentation of steps taken and findings.</li><li>Document resolutions, maintain support logs, and contribute to the internal knowledge base to reduce recurrence</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>2 5 years of experience in IT technical support, application support, or a technical helpdesk role.</p><p>Fluency in English strong written and verbal communication, sufficient for direct interaction with a North American client base.</p><p>Good SQL skills able to read, write, modify, and test SQL queries against SQL Server (SELECT, joins, filtering, and basic data correction).</p><p>Ability to debug Microsoft applications and legacy tech stacks, including Microsoft Access and VBA scripting able to read, understand, and modify existing code to resolve defects.</p><p>Strong understanding of Windows environments and desktop application troubleshooting.</p><p>Familiarity with remote access tools (e.g., TeamViewer, AnyDesk, Zoom) for supporting client systems.</p><p>Availability to work 9:00 AM 5:00 PM EST, aligned to the North American client base.</p><p>Ability to work independently, manage a queue of issues, and follow escalation procedures.</p><p>Preferred Skills</p><ul><li>Experience supporting or maintaining Microsoft Access applications with a SQL Server back end.</li><li>Working knowledge of SQL Server administration concepts (stored procedures, views, indexing, backups).</li><li>Prior experience in a software support / bug-fix / maintenance capacity as opposed to pure feature development.</li><li>Exposure to membership, dues, dispatch, or association management software (or comparable line-of-business systems).</li><li>Relevant certifications (e.g., CompTIA A+, Microsoft Certified: Fundamentals, or SQL-related credentials).</li></ul><p>Soft Skills</p><ul><li>Problem-solving mindset with strong attention to detail and a focus on root-cause resolution.</li><li>Clear, professional, and patient communication with clients.</li><li>Ability to remain calm under pressure and manage multiple concurrent issues.</li><li>Self-directed and reliable when working remotely across time zones.</li></ul><p></p></section>

<p><h4>Job description</h4> <p>Please use Google Chrome or Mozilla Firefox when accessing Candidate Home.</p> <p>By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network?</p> <p>Join us—where your career is a force for good!</p> <br> <h4>Position note</h4> <p>Remote work is not available for this position; on-site attendance is required.</p> <br> <h4>Why choose us?</h4> <p>Joining the American Red Cross is like nothing else – it’s as much something you feel as something you do. You become a vital part of the world’s largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better.</p> <p>When you choose to be a force for good, you’ll have mentors who empower your growth along a purposeful career path. You align your life’s work with an ongoing mission that’s bigger than all of us. As you care for others, you’re cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.</p> <br> <h4>Where your career is a force for good!</h4> <p>The American Red Cross is currently seeking a Mobile SAF-IS Regional Program Specialist to support the Service to Armed Forces and International Services Division mission. This position is regional, but also part of our mobile staff which requires meeting strict medical and security clearances prior to employment. In this role worldwide deployment is a condition of employment. Mobile staff members typically deploy for 6 months at a time, approximately once every 18-24 months, and can be sent to any military base in the world. Relocation assistance is only available for current employees within a 50-mile radius within the division.</p> <br> <h4>What you need to know</h4> <p>Manage and administer the delivery of American Red Cross services to meet the needs of United States military members, veterans, and their families in accordance with Red Cross policies and procedures. Support the delivery of International Services programs and services. Provide support, development, and/or leadership guidance to all volunteers. Perform all duties and responsibilities in compliance with standard operating procedures and other applicable federal, state, and local regulations.</p> <br> <h4>Relationship management and community outreach</h4> <p>Serves as the “face” of the Red Cross at assigned location.</p> <ul> <li>Builds strong relationships with military leadership, key organizations, and community leaders.</li> <li>Cultivates relationships and partnerships with external constituents in the local community, including government organizations, corporate partners, civic organizations, and other community charitable and nonprofit agencies with the purpose of furthering the mission of the Red Cross. Outreach includes command meetings, education briefings, presentations, or information sessions.</li> <li>Builds community presence through enhancing marketing opportunities with local Armed Forces Network, utilization of social media platforms, and leveraging local base advertising opportunities to spread the Red Cross mission and service.</li> </ul> <br> <h4>Volunteer management</h4> <p>Manages a volunteer engagement program and cycle to enable delivery of all Red Cross programs and services on a military installation and in their local community. Manages volunteers who will be the primary resource to administer the delivery of American Red Cross services to meet the needs of United States military members, veterans, and their families in accordance with Red Cross policies and procedures. When volunteers are unavailable, the manager is responsible for delivering the mission-specific services.</p> <ul> <li>Develop and implement local needs assessment and Volunteer Program Plan through utilizing process established by Volunteer Resources.</li> <li>Recruits and trains leadership volunteers to support placement and supervision of staff and programs in the delivery of SAF/IS U.S. programs and services, Training Services, Disaster Cycle Services, and providing support to Armed Forces Blood Services.</li> <li>Effectively utilize the Volunteer Connection Platform to manage, document, train, recognize, and communicate with volunteers within the local footprint.</li> </ul> <br> <h4>Service delivery management</h4> <p>Ensures the consistent delivery of SAF and IS U.S. services to all clients in their area.</p> <ul> <li>Provides supervision of volunteer Service Delivery staff.</li> <li>Coordinates services to military treatment facilities and VA hospitals through rehabilitation programs, material assistance, resiliency training, morale items, and support.</li> <li>Ensures community outreach, to include command meetings and education briefings, presentations, or workshops.</li> <li>Ensures a strong military community outreach program and implementation of special events and projects in support of SAF/IS U.S. initiatives.</li> <li>Manages support services to military members and their families to include family follow-up information and referrals, and other related services.</li> <li>Provides support for the emergency communications center with local information, as appropriate.</li> <li>Develops outreach strategies aimed at promoting International Services U.S. programs to the community and ensuring the local community is aware of what programs and services are available.</li> </ul> <br> <h4>Financial and reporting management</h4> <p>Develops and manages budgets and expenditures to ensure programs are operating within budget to support all programs and services. Monitors and reports on the outcomes and results of programs and services to ensure organizational accountability and makes recommendations for continuous improvement to ensure metrics are consistently met.</p> <br> <h4>What you need to succeed</h4> <ul> <li>Bachelor’s degree in business or public administration, human resources management, community organization, social or health sciences, or related field is required; or related equivalent experience.</li> <li>Five years minimum related experience in program management or related field is required.</li> <li>Requires strong computer skills. Public speaking skills and the ability to communicate effectively verbally and in writing are required. Must have strong interpersonal skills and the ability to work well in an individual or team environment.</li> <li>Ability to balance multiple priorities is essential.</li> </ul> <br> <h4>Work conditions</h4> <p>Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) light to medium weights of up to 20 pounds. Requires good hand-eye coordination, arm, hand, and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle, and working under challenging conditions.</p> <p>Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state, and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster.</p> <br> <h4>For mobile positions only (domestic and overseas settings)</h4> <p>Some positions are designated as “Mobile” and subject to unique job requirements. SAF Mobile Staff perform the same basic job responsibilities as non-mobile staff in regions. In addition to those responsibilities, this special workforce is also required to deploy on short term temporary assignments, serving alongside military members who are deployed to designated theaters of operations anywhere in the world. Mobile staff must be ready to deploy whenever called upon, and to do so are required to meet and maintain specific medical and other readiness requirements. Requirements unique to mobile positions include the following:</p> <ul> <li>Support both the day-to-day operations and emergency needs of the Hero Care Center as a member of the Hero Care Network Contingency Team.</li> <li>Completes all trainings and requirements to maintain casework proficiency, to include working shifts and participating in readiness drills.</li> <li>Responds to emergency, surge, and disaster situations, as needed.</li> </ul> <p>To maintain readiness, staff must:</p> <ul> <li>Maintain all medical and security requirements.</li> <li>Engage in annual deployment familiarization program to include trainings and meetings.</li> <li>When activated to deploy, participate in additional trainings and meetings to prepare for deployment.</li> </ul> <br> <h4>Mobility requirements</h4> <ul> <li>U.S. citizenship is required.</li> <li>Must be able to obtain a secret security clearance and a non-U.S. passport.</li> <li>Worldwide mobility is a condition of employment and an essential function of this position.</li> <li>Must accept work assignments anywhere in the world, including conflict areas, where the American Red Cross is providing services to members of the military and their families.</li> <li>Must meet strict medical and physical requirements, including immunizations required by the U.S. military.</li> <li>May be required to wear military uniforms, and live and work in harsh and stressful environments in conflict areas.</li> <li>Periodically accompanies the military on deployments.</li> </ul> <br> <h4>What will give you the competitive edge</h4> <p>Ideal candidates will have a passion for supporting military members with the physical stamina and emotional capacity to live and work alongside deployed military members in harsh climates and difficult environments. SAF/IS employees are servant leaders supporting deployed military members through difficult and challenging issues. Candidates need to thrive on service and teamwork. Candidates must be adaptable with an ability to manage through ambiguity engaging others in problem solving complex issues.</p> <h4>Core competencies</h4> <ul> <li><strong>Adaptability:</strong> Successful candidates must adjust to new situations quickly and have the ability to tackle the challenges these situations present.</li> <li><strong>Independent problem solving:</strong> Successful candidates are capable of handling high-pressure situations by knowing who to engage in dialogue and follow up with actionable solutions.</li> <li><strong>Teamwork:</strong> Successful candidates have the ability to collaborate with team members, volunteers, and military personnel to achieve SAF/IS mission.</li> <li><strong>Servant leader:</strong> Successful candidates must be leaders who put others and the mission first. Someone who understands that deployment is a hardship, and our mission is to support our military personnel in uncomfortable situations and circumstances.</li> <li>Familiarity with military culture, regulations, and protocol.</li> <li>Experience with American Red Cross programs and services is strongly preferred.</li> </ul> <br> <h4>Benefits for you</h4> <p>As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes:</p> <ul> <li>Medical, dental, and vision plans</li> <li>Health spending accounts and flexible spending accounts</li> <li>PTO: Starting at 15 days a year; based on type of job and tenure</li> <li>Holidays: 11 paid holidays comprised of six core holidays and five floating holidays</li> <li>401(k) with up to 6% match</li> <li>Paid family leave</li> <li>Employee assistance and insurance: short and long term</li> <li>Service awards and recognition</li> </ul> <br> <p>The salary range for this position is (Illinois): $60,000 - $65,000.</p> <p>Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have, and comparison to other employees already in this role.</p> <p>Apply now! Joining our team will provide you with the opportunity to make your career a force for good!</p> <br> <p>The American Red Cross is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.</p> <p>Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable fair chance laws and ordinances.</p> <br> <p>AmeriCorps, the federal agency that brings people together through service, and its partners—the Peace Corps, AmeriCorps Alums, Peace Corps Association, and the Service Year Alliance—launched Employers of Service to connect service alumni with opportunities in the workforce. American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations.</p></p><p></p>

<p><h4>Job description</h4> <p>Please use Google Chrome or Mozilla Firefox when accessing Candidate Home.</p> <p>By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network?</p> <p>Join us—where your career is a force for good!</p> <br> <h4>Position note</h4> <p>Remote work is not available for this position; on-site attendance is required.</p> <br> <h4>Why choose us?</h4> <p>Joining the American Red Cross is like nothing else – it’s as much something you feel as something you do. You become a vital part of the world’s largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better.</p> <p>When you choose to be a force for good, you’ll have mentors who empower your growth along a purposeful career path. You align your life’s work with an ongoing mission that’s bigger than all of us. As you care for others, you’re cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.</p> <br> <h4>Where your career is a force for good!</h4> <p>The American Red Cross is currently seeking a Mobile SAF-IS Regional Program Specialist to support the Service to Armed Forces and International Services Division mission. This position is regional, but also part of our mobile staff which requires meeting strict medical and security clearances prior to employment. In this role worldwide deployment is a condition of employment. Mobile staff members typically deploy for 6 months at a time, approximately once every 18-24 months, and can be sent to any military base in the world. Relocation assistance is only available for current employees within a 50-mile radius within the division.</p> <br> <h4>What you need to know</h4> <p>Manage and administer the delivery of American Red Cross services to meet the needs of United States military members, veterans, and their families in accordance with Red Cross policies and procedures. Support the delivery of International Services programs and services. Provide support, development, and/or leadership guidance to all volunteers. Perform all duties and responsibilities in compliance with standard operating procedures and other applicable federal, state, and local regulations.</p> <br> <h4>Relationship management and community outreach</h4> <p>Serves as the “face” of the Red Cross at assigned location.</p> <ul> <li>Builds strong relationships with military leadership, key organizations, and community leaders.</li> <li>Cultivates relationships and partnerships with external constituents in the local community, including government organizations, corporate partners, civic organizations, and other community charitable and nonprofit agencies with the purpose of furthering the mission of the Red Cross. Outreach includes command meetings, education briefings, presentations, or information sessions.</li> <li>Builds community presence through enhancing marketing opportunities with local Armed Forces Network, utilization of social media platforms, and leveraging local base advertising opportunities to spread the Red Cross mission and service.</li> </ul> <br> <h4>Volunteer management</h4> <p>Manages a volunteer engagement program and cycle to enable delivery of all Red Cross programs and services on a military installation and in their local community. Manages volunteers who will be the primary resource to administer the delivery of American Red Cross services to meet the needs of United States military members, veterans, and their families in accordance with Red Cross policies and procedures. When volunteers are unavailable, the manager is responsible for delivering the mission-specific services.</p> <ul> <li>Develop and implement local needs assessment and Volunteer Program Plan through utilizing process established by Volunteer Resources.</li> <li>Recruits and trains leadership volunteers to support placement and supervision of staff and programs in the delivery of SAF/IS U.S. programs and services, Training Services, Disaster Cycle Services, and providing support to Armed Forces Blood Services.</li> <li>Effectively utilize the Volunteer Connection Platform to manage, document, train, recognize, and communicate with volunteers within the local footprint.</li> </ul> <br> <h4>Service delivery management</h4> <p>Ensures the consistent delivery of SAF and IS U.S. services to all clients in their area.</p> <ul> <li>Provides supervision of volunteer Service Delivery staff.</li> <li>Coordinates services to military treatment facilities and VA hospitals through rehabilitation programs, material assistance, resiliency training, morale items, and support.</li> <li>Ensures community outreach, to include command meetings and education briefings, presentations, or workshops.</li> <li>Ensures a strong military community outreach program and implementation of special events and projects in support of SAF/IS U.S. initiatives.</li> <li>Manages support services to military members and their families to include family follow-up information and referrals, and other related services.</li> <li>Provides support for the emergency communications center with local information, as appropriate.</li> <li>Develops outreach strategies aimed at promoting International Services U.S. programs to the community and ensuring the local community is aware of what programs and services are available.</li> </ul> <br> <h4>Financial and reporting management</h4> <p>Develops and manages budgets and expenditures to ensure programs are operating within budget to support all programs and services. Monitors and reports on the outcomes and results of programs and services to ensure organizational accountability and makes recommendations for continuous improvement to ensure metrics are consistently met.</p> <br> <h4>What you need to succeed</h4> <ul> <li>Bachelor’s degree in business or public administration, human resources management, community organization, social or health sciences, or related field is required; or related equivalent experience.</li> <li>Five years minimum related experience in program management or related field is required.</li> <li>Requires strong computer skills. Public speaking skills and the ability to communicate effectively verbally and in writing are required. Must have strong interpersonal skills and the ability to work well in an individual or team environment.</li> <li>Ability to balance multiple priorities is essential.</li> </ul> <br> <h4>Work conditions</h4> <p>Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) light to medium weights of up to 20 pounds. Requires good hand-eye coordination, arm, hand, and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle, and working under challenging conditions.</p> <p>Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state, and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster.</p> <br> <h4>For mobile positions only (domestic and overseas settings)</h4> <p>Some positions are designated as “Mobile” and subject to unique job requirements. SAF Mobile Staff perform the same basic job responsibilities as non-mobile staff in regions. In addition to those responsibilities, this special workforce is also required to deploy on short term temporary assignments, serving alongside military members who are deployed to designated theaters of operations anywhere in the world. Mobile staff must be ready to deploy whenever called upon, and to do so are required to meet and maintain specific medical and other readiness requirements. Requirements unique to mobile positions include the following:</p> <ul> <li>Support both the day-to-day operations and emergency needs of the Hero Care Center as a member of the Hero Care Network Contingency Team.</li> <li>Completes all trainings and requirements to maintain casework proficiency, to include working shifts and participating in readiness drills.</li> <li>Responds to emergency, surge, and disaster situations, as needed.</li> </ul> <p>To maintain readiness, staff must:</p> <ul> <li>Maintain all medical and security requirements.</li> <li>Engage in annual deployment familiarization program to include trainings and meetings.</li> <li>When activated to deploy, participate in additional trainings and meetings to prepare for deployment.</li> </ul> <br> <h4>Mobility requirements</h4> <ul> <li>U.S. citizenship is required.</li> <li>Must be able to obtain a secret security clearance and a non-U.S. passport.</li> <li>Worldwide mobility is a condition of employment and an essential function of this position.</li> <li>Must accept work assignments anywhere in the world, including conflict areas, where the American Red Cross is providing services to members of the military and their families.</li> <li>Must meet strict medical and physical requirements, including immunizations required by the U.S. military.</li> <li>May be required to wear military uniforms, and live and work in harsh and stressful environments in conflict areas.</li> <li>Periodically accompanies the military on deployments.</li> </ul> <br> <h4>What will give you the competitive edge</h4> <p>Ideal candidates will have a passion for supporting military members with the physical stamina and emotional capacity to live and work alongside deployed military members in harsh climates and difficult environments. SAF/IS employees are servant leaders supporting deployed military members through difficult and challenging issues. Candidates need to thrive on service and teamwork. Candidates must be adaptable with an ability to manage through ambiguity engaging others in problem solving complex issues.</p> <h4>Core competencies</h4> <ul> <li><strong>Adaptability:</strong> Successful candidates must adjust to new situations quickly and have the ability to tackle the challenges these situations present.</li> <li><strong>Independent problem solving:</strong> Successful candidates are capable of handling high-pressure situations by knowing who to engage in dialogue and follow up with actionable solutions.</li> <li><strong>Teamwork:</strong> Successful candidates have the ability to collaborate with team members, volunteers, and military personnel to achieve SAF/IS mission.</li> <li><strong>Servant leader:</strong> Successful candidates must be leaders who put others and the mission first. Someone who understands that deployment is a hardship, and our mission is to support our military personnel in uncomfortable situations and circumstances.</li> <li>Familiarity with military culture, regulations, and protocol.</li> <li>Experience with American Red Cross programs and services is strongly preferred.</li> </ul> <br> <h4>Benefits for you</h4> <p>As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes:</p> <ul> <li>Medical, dental, and vision plans</li> <li>Health spending accounts and flexible spending accounts</li> <li>PTO: Starting at 15 days a year; based on type of job and tenure</li> <li>Holidays: 11 paid holidays comprised of six core holidays and five floating holidays</li> <li>401(k) with up to 6% match</li> <li>Paid family leave</li> <li>Employee assistance and insurance: short and long term</li> <li>Service awards and recognition</li> </ul> <br> <p>The salary range for this position is (Illinois): $60,000 - $65,000.</p> <p>Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have, and comparison to other employees already in this role.</p> <p>Apply now! Joining our team will provide you with the opportunity to make your career a force for good!</p> <br> <p>The American Red Cross is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.</p> <p>Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable fair chance laws and ordinances.</p> <br> <p>AmeriCorps, the federal agency that brings people together through service, and its partners—the Peace Corps, AmeriCorps Alums, Peace Corps Association, and the Service Year Alliance—launched Employers of Service to connect service alumni with opportunities in the workforce. American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations.</p></p><p></p>

<p>Job Scope The Lead specialist - Credit is accountable for applying the company's credit and collection policies and practices while implementing internal control systems. S/He analyses customer requests for credit, minimizes the company's credit risk and maintains the highest level of customer service while coordinating with other departments in resolving issues. Main Duties and Responsibilities - Assist in managing the company's financial wellbeing by ensuring compliance, effective risk management and accurate financial reporting; - Define and evaluate the credit limits for all customers based on their audited financial statements, asset values, and assessments of new and existing customers; - Comply with the reporting timelines and adverse information notification to the insurance company; - Anticipate outstanding receivables based on sales forecasts, payment terms, backlog, and input from the sales team; - Reconcile accounts receivable, resolve discrepancies, and achieve periodic cash collection targets; - Coordinate with internal departments to resolve unpaid debts and oversee legal actions and related settlements when required; - Approve the credit line for customer accounts within the approved insurance limit; - Manage and streamline LC transactions and ensure the compliance of LC/BG T&amp;C and timely closure of LC/BG payments from banks with minimized financial costs and eliminated risks; - Build strong relationships with customers through regular visits, account management, and collection of financial information for credit reviews; - Ensure the timely processing and follow up of outstanding invoices; - Respond promptly to audit requests (internal audit, bank audit, etc.); - Ensure the receipt of customer balance confirmations on a bi-annual basis; - Prepare periodic MIS and data management reports to the Direct Manager.</p><p><strong>Desired Candidate Profile</strong></p><p>Education Bachelor s degree in Finance, Accounting or any other related field Experience 8+ years of progressive experience in Credit Management, Credit &amp; Collections, or Accounts Receivable. Proven experience managing regional/multi-country credit and collections operations within a multinational or complex business environment. Strong hands-on experience in credit risk assessment, credit limits, payment terms, and customer exposure management. Demonstrated experience setting, reviewing, negotiating, and standardizing credit terms and commercial conditions, in partnership with Sales and Finance. Proven ability to influence commercial decisions, challenge credit exposure, and implement regional credit policies and governance. #LI-LM1</p>

<p>As an Import Export Specialist at IFFB, you will be responsible for managing day-to-day logistics operations, ensuring smooth coordination of shipments, documentation, and communication with internal and external stakeholders. You will also support sales follow-ups and lead generation activities when required.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Coordinate and follow up on incoming and outgoing shipments to ensure timely delivery.</li><li>Prepare and manage export documentation, including invoices, packing lists, certificates of origin, and other required documents.</li><li>Prepare and organize Ministry of Health files for submission related to import/export requirements.</li><li>Liaise with freight forwarders, shipping lines, and clearing agents to ensure smooth logistics operations.</li><li>Coordinate with the warehouse team for shipment readiness, loading schedules, and receipt of goods.</li><li>Track shipments and provide regular updates to internal teams and customers.</li><li>Ensure compliance with customs regulations and documentation requirements.</li><li>Maintain accurate records of all shipments and logistics activities.</li><li>Coordinate with the warehouse and production teams to support demand forecasting and inventory planning, ensuring adequate stock levels and timely replenishment of finished goods and raw materials.</li><li>Follow up on sales leads generated from exhibitions and events.</li><li>Assist in contacting potential customers via email and phone.</li><li>Support lead tracking and follow-up activities to ensure timely communication.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Experience in logistics, import/export, or supply chain operations.</p><p>Strong knowledge of shipping documents and customs procedures.</p><p>ERP system knowledge is a plus.</p><p>Good organizational and communication skills.</p><p>Ability to manage multiple tasks and meet deadlines.</p><p>Proficiency in Microsoft Office (especially Excel).</p><p>Attention to detail and problem-solving mindset.</p>