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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Aspire Software is looking for a Technical Support Specialist to join our team in Lebanon. Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p><p>Role Overview</p><p>We are seeking a hands-on Technical Support Specialist (Level 1 / Level 2) to provide end-to-end technical support for a member management, dues collection, and dispatch platform used by trade unions across the United States. The application is built on a Microsoft Access front end installed on client systems, backed by a SQL Server database. This is a blended support and maintenance role: the work is primarily support-focused diagnosing and resolving clientreported issues but the successful candidate will be comfortable reading, modifying, and testing code (SQL, VBA, and legacy application logic) to resolve defects directly rather than simply triaging and escalating. The role replaces developer capacity on the team, so the emphasis is on bug fixes, issue resolution, and ongoing maintenance rather than net-new feature development.</p><p>Key Responsibilities</p><ul><li>Own client-reported issues end to end from intake and triage through diagnosis, resolution, testing, and closure.</li><li>Provide both Level 1 (frontline troubleshooting) and Level 2 (deeper technical diagnosis and remediation) support.</li><li>Remotely access client systems (via remote desktop tools such as TeamViewer, AnyDesk, or Zoom) to investigate and resolve issues.</li><li>Diagnose and fix defects in the application, including reading and modifying VBA scripts, Access forms/queries/modules, and SQL Server objects (queries, stored procedures, views).</li><li>Write, modify, and test SQL to investigate data issues, correct records, and validate fixes against the SQL Server back end.</li><li>Troubleshoot application functionality, connectivity, configuration, and data-integrity problems in a Microsoft Access / SQL Server environment.</li><li>Reproduce reported bugs, identify root cause, implement fixes, and verify resolution before returning to the client.</li><li>Escalate genuinely complex or architectural issues to senior engineers, with clear documentation of steps taken and findings.</li><li>Document resolutions, maintain support logs, and contribute to the internal knowledge base to reduce recurrence</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>2 5 years of experience in IT technical support, application support, or a technical helpdesk role.</p><p>Fluency in English strong written and verbal communication, sufficient for direct interaction with a North American client base.</p><p>Good SQL skills able to read, write, modify, and test SQL queries against SQL Server (SELECT, joins, filtering, and basic data correction).</p><p>Ability to debug Microsoft applications and legacy tech stacks, including Microsoft Access and VBA scripting able to read, understand, and modify existing code to resolve defects.</p><p>Strong understanding of Windows environments and desktop application troubleshooting.</p><p>Familiarity with remote access tools (e.g., TeamViewer, AnyDesk, Zoom) for supporting client systems.</p><p>Availability to work 9:00 AM 5:00 PM EST, aligned to the North American client base.</p><p>Ability to work independently, manage a queue of issues, and follow escalation procedures.</p><p>Preferred Skills</p><ul><li>Experience supporting or maintaining Microsoft Access applications with a SQL Server back end.</li><li>Working knowledge of SQL Server administration concepts (stored procedures, views, indexing, backups).</li><li>Prior experience in a software support / bug-fix / maintenance capacity as opposed to pure feature development.</li><li>Exposure to membership, dues, dispatch, or association management software (or comparable line-of-business systems).</li><li>Relevant certifications (e.g., CompTIA A+, Microsoft Certified: Fundamentals, or SQL-related credentials).</li></ul><p>Soft Skills</p><ul><li>Problem-solving mindset with strong attention to detail and a focus on root-cause resolution.</li><li>Clear, professional, and patient communication with clients.</li><li>Ability to remain calm under pressure and manage multiple concurrent issues.</li><li>Self-directed and reliable when working remotely across time zones.</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>About Lucidya Lucidya is an AI-native platform for customer experience (CX) intelligence that manages entire customer lifecycles autonomously, from initial engagement through retention and growth.<br> Unlike platforms that only surface insights and leave the action to you, Lucidya completes the loop with proprietary NLU capabilities developed entirely in-house and trained on millions of multilingual conversations, equipping marketing, support, CX, and research teams to deliver personalized experiences that drive measurable improvements in customer satisfaction, retention, and lifetime value.<br> Today, leading organizations across banking, insurance, healthcare, hospitality, and the public sector rely on Lucidya to understand their customers better and act faster.<br> As we continue investing in Agentic AI, design plays a critical role in determining whether our technology feels powerful, trustworthy, and intuitive - or complex and overwhelming.<br> Why This Role Matters We're entering a new phase of product development where AI doesn't simply provide recommendations - it takes action.<br> Our Agentic AI capabilities are designed to monitor signals, surface opportunities, automate workflows, and help teams make better decisions faster.<br> The technology is only one part of the challenge.<br> The bigger challenge is designing experiences that help users trust AI enough to delegate work to it without feeling like they've lost control.<br> As a Senior Product Designer, you'll help define what that future looks like.<br> You'll shape how enterprise users interact with AI agents, how they understand decisions made on their behalf, and how they remain confident when AI operates in the background.<br> Your work will directly influence product adoption, customer trust, and the speed at which our customers realize value from our platform.<br> This is a role for someone who wants to work on difficult, meaningful design problems and leave a visible mark on the product, the design culture, and the future of AI-powered software.<br> What You'll DoDesign experiences that make AI feel trustworthy You'll own the end-to-end experience for key Agentic AI initiatives, helping users understand what AI is doing, why it's doing it, and when they should intervene.<br> Success means customers feel empowered by AI rather than uncertain about it.<br> Turn complex problems into intuitive workflows Agentic systems introduce new UX challenges around autonomy, confidence, transparency, and control.<br> You'll simplify these complexities into experiences that feel natural and easy to navigate, even when the underlying technology is sophisticated.<br> Raise the quality bar across the product You'll contribute polished, thoughtful design work that improves the overall quality of the platform.<br> From information architecture to visual details, you'll help ensure Lucidya feels cohesive, modern, and enterprise-grade.<br> Help customers adopt AI faster The best AI capabilities create no value if users don't trust them enough to use them.<br> You'll design onboarding, education, feedback loops, and interaction patterns that help customers move from curiosity to confidence.<br> Design for Arabic-first enterprise users You'll create experiences that work naturally across both Arabic and English environments, ensuring RTL experiences, localized content, and cultural expectations are considered from the beginning rather than treated as an afterthought.<br> Build systems, not just screens You'll contribute reusable patterns, components, and interaction models that can scale across multiple products and use cases.<br> We value designers who solve problems at the platform level rather than repeatedly solving the same problem in different places.<br> Use research to inform decisions You'll spend time understanding customers, testing assumptions, validating solutions, and learning from real user behavior.<br> We care about evidence and outcomes more than opinions.<br> Elevate the people around you We believe great design teams improve together.<br> You'll participate in critiques, mentor other designers, share your thinking openly, and contribute to a culture of continuous improvement.<br> The Challenges You'll Tackle Some of the questions you'll be helping us answer include: How do users remain in control when AI can act independently?<br> When should an AI agent ask for approval versus acting autonomously?<br> How do we communicate uncertainty, confidence, and reasoning without overwhelming users?<br> How do we design graceful recovery experiences when AI gets things wrong?<br> How do we reduce cognitive load instead of simply moving it elsewhere?<br> How do we build trust with enterprise users who may be delegating increasingly important decisions to AI?<br> How do we create AI experiences that feel equally natural in Arabic and English?<br> These are not solved problems.<br> You'll help define the answers.<br> Who You Are You're a product designer who enjoys solving difficult problems and cares deeply about the people using your work.<br> You likely bring: 5+ years of experience designing B2B SaaS or enterprise software products.<br> A portfolio that demonstrates strong product thinking, not just attractive interfaces.<br> We want to understand how you approached problems, evaluated trade-offs, and delivered outcomes.<br> Strong UX and interaction design skills.<br> You naturally think through workflows, states, edge cases, and user behavior.<br> Excellent visual design craft.<br> You care about hierarchy, typography, spacing, consistency, and details that make products feel polished.<br> Advanced proficiency with Figma, including component systems, prototyping, and scalable design practices.<br> Experience conducting or contributing meaningfully to user research and usability testing.<br> The ability to collaborate effectively with product managers, engineers, and other stakeholders without relying on formal authority.<br> Comfort operating in ambiguity.<br> You can take loosely defined challenges and create clarity, structure, and momentum.<br> Strong communication skills.<br> You can explain design decisions in a way that makes sense to technical and non-technical audiences alike.<br> Beyond experience, you'll thrive here if: You're curious and continuously learning.<br> You seek feedback and give it constructively.<br> You care more about solving customer problems than protecting your ideas.<br> You're comfortable taking ownership and moving work forward without waiting for perfect instructions.<br> You enjoy collaborating with people who challenge your thinking and raise your standards.<br> You measure success by the impact your work creates, not just the volume of work produced.<br> Bonus Points While not required, we'd be particularly excited if you have experience with: AI products, copilots, agents, or autonomous systems.<br> Designing experiences that communicate AI confidence, reasoning, and uncertainty.<br> RTL and Arabic-first product design.<br> Design systems and platform-scale design thinking.<br> Responsible AI, explainability, or AI ethics principles.<br> SaaS businesses serving enterprise customers in the Middle East.<br> What You Can Expect From Us At Lucidya, designers are not here to make screens look better after decisions have already been made.<br> You'll be involved early in problem-solving, have meaningful influence on product direction, and work alongside teams that genuinely value design as a strategic function.<br> You'll have the opportunity to work on emerging AI challenges, contribute to products used by leading enterprises across the region, and help shape how people interact with AI in their daily work.<br> What the Hiring Process Will Look Like 1.<br> Introductory Conversation 2.<br> Hiring Manager Interview 3.<br> Practical Design Exercise - Case study A take-home or live design challenge relevant to the kinds of problems you'll solve at Lucidya, followed by a discussion of your approach and reasoning.<br> 4. Final Conversations 5.<br> Culture Fit / Offer Stage</span> </div>
<p><h4>Description</h4>
<p>Aspire Software is looking for an AI product manager to join our team in Lebanon.</p>
<p>Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p>
<p>We're looking for a killer AI product manager — someone highly driven and entrepreneurial who can take AI-powered products from idea to revenue in a real-world, hardware-meets-software environment. This role is not about checking boxes for years of experience – it's about energy, ambition, and the ability to execute. We're looking for someone who thrives in fast-paced, high-growth environments, is passionate about AI innovation, and has the vision to turn ideas into scalable products.</p>
<h4>Key responsibilities</h4>
<p>What your day will look like:</p>
<p><strong>AI product and technology leadership</strong><br>
Own the AI product roadmap across the ecosystem — from dynamic pricing and guest personalization to AI-powered booking and operational intelligence<br>
Build a proof of concept (PoC) within a few weeks to validate AI-driven ideas quickly<br>
Oversee the development, deployment, and commercialization of AI-driven solutions across our software platforms and connected hardware devices<br>
Work closely with AI engineers, hardware teams, and customers to refine solutions for real-world impact in high-volume, guest-facing environments</p>
<p><strong>Business leadership</strong><br>
Develop and execute the product strategy, ensuring alignment with company goals and driving growth of AI offerings within the leisure and entertainment vertical<br>
Execute against a provided playbook, building an initial proof of concept and scaling once validated</p>
<p><strong>Operational excellence</strong><br>
Build and optimize workflows for customer onboarding, support, and internal processes to ensure scalability and efficiency<br>
Establish metrics and KPIs to measure and improve performance across the product portfolio</p>
<p><strong>Customer and market insights</strong><br>
Conduct market research and competitive analysis across the cashless payments and venue technology landscape to refine strategy and offerings<br>
Engage directly with operators — parks, venues, FECs — to ensure customer feedback is integrated into product development and iteration</p>
<p><strong>Team building and operations</strong><br>
Foster a high-performance culture that encourages agility, execution, and innovation<br>
Scale operations while maintaining a startup mentality – fast, lean, and customer-driven</p>
<h4>Requirements</h4>
<ul>
<li>You move fast and get things done – you don't wait for perfect conditions – you make things happen</li>
<li>You thrive in uncertainty – you see ambiguity as an opportunity, not a challenge</li>
<li>You are passionate about AI and its real-world impact – whether technical or business-driven, you understand how AI is shaping the future of payments and guest experiences</li>
<li>You are a builder – you love creating from scratch – whether it's teams, products, or business models</li>
<li>You are relentless – scaling a product is not a straight line, and you have the grit to push through</li>
<li>Strong understanding of AI/ML technologies and their commercial applications</li>
<li>Experience with hardware products is a strong asset – familiarity with embedded systems, IoT devices, payment terminals, RFID/NFC, or connected hardware-software ecosystems will set you apart</li>
<li>Experience in payments, fintech, or venue/attractions technology is a plus</li>
<li>An entrepreneurial background or experience building/scaling a product, startup, or high-growth venture is a plus</li>
<li>Ability to lead and inspire teams in a fast-moving, high-growth environment</li>
<li>No strict experience requirements – we're looking for the right mindset, energy, and ability to execute</li>
<li>At least a bachelor's degree in computer engineering or electrical engineering (an asset), or artificial intelligence, computer science, business, or a similar related discipline</li>
<li>Being fluent in the English language, written and verbal, is essential</li>
<li>Must work US Central hours</li>
</ul>
<h4>Why join us?</h4>
<p>Shape the AI strategy of an established market leader with the resources to win — and the agility of a startup<br>
Work at the intersection of AI, payments, and physical hardware deployed at scale in some of the world's most exciting venues<br>
Work at the cutting edge of AI innovation with top-tier talent and industry experts<br>
Competitive compensation package with a growth-based incentive and potential equity participation<br>
A high-impact, entrepreneurial role with unlimited growth potential</p></p><p></p>
<p><h4>Description</h4>
<p>Aspire Software is looking for a Technical Support Specialist to join our team in Lebanon.</p>
<p>Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p>
<h4>Role overview</h4>
<p>We are seeking a hands-on Technical Support Specialist (Level 1 / Level 2) to provide end-to-end technical support for a member management, dues collection, and dispatch platform used by trade unions across the United States. The application is built on a Microsoft Access front end installed on client systems, backed by a SQL Server database. This is a blended support and maintenance role: the work is primarily support-focused — diagnosing and resolving client-reported issues — but the successful candidate will be comfortable reading, modifying, and testing code (SQL, VBA, and legacy application logic) to resolve defects directly rather than simply triaging and escalating. The role replaces developer capacity on the team, so the emphasis is on bug fixes, issue resolution, and ongoing maintenance rather than net-new feature development.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Own client-reported issues end to end — from intake and triage through diagnosis, resolution, testing, and closure.</li>
<li>Provide both Level 1 (frontline troubleshooting) and Level 2 (deeper technical diagnosis and remediation) support.</li>
<li>Remotely access client systems (via remote desktop tools such as TeamViewer, AnyDesk, or Zoom) to investigate and resolve issues.</li>
<li>Diagnose and fix defects in the application, including reading and modifying VBA scripts, Access forms/queries/modules, and SQL Server objects (queries, stored procedures, views).</li>
<li>Write, modify, and test SQL to investigate data issues, correct records, and validate fixes against the SQL Server back end.</li>
<li>Troubleshoot application functionality, connectivity, configuration, and data-integrity problems in a Microsoft Access / SQL Server environment.</li>
<li>Reproduce reported bugs, identify root cause, implement fixes, and verify resolution before returning to the client.</li>
<li>Escalate genuinely complex or architectural issues to senior engineers, with clear documentation of steps taken and findings.</li>
<li>Document resolutions, maintain support logs, and contribute to the internal knowledge base to reduce recurrence.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>2–5 years of experience in IT technical support, application support, or a technical helpdesk role.</li>
<li>Fluency in English — strong written and verbal communication, sufficient for direct interaction with a North American client base.</li>
<li>Good SQL skills — able to read, write, modify, and test SQL queries against SQL Server (SELECT, joins, filtering, and basic data correction).</li>
<li>Ability to debug Microsoft applications and legacy tech stacks, including Microsoft Access and VBA scripting — able to read, understand, and modify existing code to resolve defects.</li>
<li>Strong understanding of Windows environments and desktop application troubleshooting.</li>
<li>Familiarity with remote access tools (e.g., TeamViewer, AnyDesk, Zoom) for supporting client systems.</li>
<li>Availability to work 9:00 AM – 5:00 PM EST, aligned to the North American client base.</li>
<li>Ability to work independently, manage a queue of issues, and follow escalation procedures.</li>
</ul>
<h4>Preferred skills</h4>
<ul>
<li>Experience supporting or maintaining Microsoft Access applications with a SQL Server back end.</li>
<li>Working knowledge of SQL Server administration concepts (stored procedures, views, indexing, backups).</li>
<li>Prior experience in a software support / bug-fix / maintenance capacity as opposed to pure feature development.</li>
<li>Exposure to membership, dues, dispatch, or association management software (or comparable line-of-business systems).</li>
<li>Relevant certifications (e.g., CompTIA A+, Microsoft Certified: Fundamentals, or SQL-related credentials).</li>
</ul>
<h4>Soft skills</h4>
<ul>
<li>Problem-solving mindset with strong attention to detail and a focus on root-cause resolution.</li>
<li>Clear, professional, and patient communication with clients.</li>
<li>Ability to remain calm under pressure and manage multiple concurrent issues.</li>
<li>Self-directed and reliable when working remotely across time zones.</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>Aspire Software is looking for a Technical Support Specialist to join our team in Lebanon.</p>
<p>Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p>
<h4>Role overview</h4>
<p>We are seeking a hands-on Technical Support Specialist (Level 1 / Level 2) to provide end-to-end technical support for a member management, dues collection, and dispatch platform used by trade unions across the United States. The application is built on a Microsoft Access front end installed on client systems, backed by a SQL Server database. This is a blended support and maintenance role: the work is primarily support-focused — diagnosing and resolving client-reported issues — but the successful candidate will be comfortable reading, modifying, and testing code (SQL, VBA, and legacy application logic) to resolve defects directly rather than simply triaging and escalating. The role replaces developer capacity on the team, so the emphasis is on bug fixes, issue resolution, and ongoing maintenance rather than net-new feature development.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Own client-reported issues end to end — from intake and triage through diagnosis, resolution, testing, and closure.</li>
<li>Provide both Level 1 (frontline troubleshooting) and Level 2 (deeper technical diagnosis and remediation) support.</li>
<li>Remotely access client systems (via remote desktop tools such as TeamViewer, AnyDesk, or Zoom) to investigate and resolve issues.</li>
<li>Diagnose and fix defects in the application, including reading and modifying VBA scripts, Access forms/queries/modules, and SQL Server objects (queries, stored procedures, views).</li>
<li>Write, modify, and test SQL to investigate data issues, correct records, and validate fixes against the SQL Server back end.</li>
<li>Troubleshoot application functionality, connectivity, configuration, and data-integrity problems in a Microsoft Access / SQL Server environment.</li>
<li>Reproduce reported bugs, identify root cause, implement fixes, and verify resolution before returning to the client.</li>
<li>Escalate genuinely complex or architectural issues to senior engineers, with clear documentation of steps taken and findings.</li>
<li>Document resolutions, maintain support logs, and contribute to the internal knowledge base to reduce recurrence.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>2–5 years of experience in IT technical support, application support, or a technical helpdesk role.</li>
<li>Fluency in English — strong written and verbal communication, sufficient for direct interaction with a North American client base.</li>
<li>Good SQL skills — able to read, write, modify, and test SQL queries against SQL Server (SELECT, joins, filtering, and basic data correction).</li>
<li>Ability to debug Microsoft applications and legacy tech stacks, including Microsoft Access and VBA scripting — able to read, understand, and modify existing code to resolve defects.</li>
<li>Strong understanding of Windows environments and desktop application troubleshooting.</li>
<li>Familiarity with remote access tools (e.g., TeamViewer, AnyDesk, Zoom) for supporting client systems.</li>
<li>Availability to work 9:00 AM – 5:00 PM EST, aligned to the North American client base.</li>
<li>Ability to work independently, manage a queue of issues, and follow escalation procedures.</li>
</ul>
<h4>Preferred skills</h4>
<ul>
<li>Experience supporting or maintaining Microsoft Access applications with a SQL Server back end.</li>
<li>Working knowledge of SQL Server administration concepts (stored procedures, views, indexing, backups).</li>
<li>Prior experience in a software support / bug-fix / maintenance capacity as opposed to pure feature development.</li>
<li>Exposure to membership, dues, dispatch, or association management software (or comparable line-of-business systems).</li>
<li>Relevant certifications (e.g., CompTIA A+, Microsoft Certified: Fundamentals, or SQL-related credentials).</li>
</ul>
<h4>Soft skills</h4>
<ul>
<li>Problem-solving mindset with strong attention to detail and a focus on root-cause resolution.</li>
<li>Clear, professional, and patient communication with clients.</li>
<li>Ability to remain calm under pressure and manage multiple concurrent issues.</li>
<li>Self-directed and reliable when working remotely across time zones.</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>Aspire Software is looking for an AI product manager to join our team in Lebanon.</p>
<p>Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p>
<p>We're looking for a killer AI product manager — someone highly driven and entrepreneurial who can take AI-powered products from idea to revenue in a real-world, hardware-meets-software environment. This role is not about checking boxes for years of experience – it's about energy, ambition, and the ability to execute. We're looking for someone who thrives in fast-paced, high-growth environments, is passionate about AI innovation, and has the vision to turn ideas into scalable products.</p>
<h4>Key responsibilities</h4>
<p>What your day will look like:</p>
<p><strong>AI product and technology leadership</strong><br>
Own the AI product roadmap across the ecosystem — from dynamic pricing and guest personalization to AI-powered booking and operational intelligence<br>
Build a proof of concept (PoC) within a few weeks to validate AI-driven ideas quickly<br>
Oversee the development, deployment, and commercialization of AI-driven solutions across our software platforms and connected hardware devices<br>
Work closely with AI engineers, hardware teams, and customers to refine solutions for real-world impact in high-volume, guest-facing environments</p>
<p><strong>Business leadership</strong><br>
Develop and execute the product strategy, ensuring alignment with company goals and driving growth of AI offerings within the leisure and entertainment vertical<br>
Execute against a provided playbook, building an initial proof of concept and scaling once validated</p>
<p><strong>Operational excellence</strong><br>
Build and optimize workflows for customer onboarding, support, and internal processes to ensure scalability and efficiency<br>
Establish metrics and KPIs to measure and improve performance across the product portfolio</p>
<p><strong>Customer and market insights</strong><br>
Conduct market research and competitive analysis across the cashless payments and venue technology landscape to refine strategy and offerings<br>
Engage directly with operators — parks, venues, FECs — to ensure customer feedback is integrated into product development and iteration</p>
<p><strong>Team building and operations</strong><br>
Foster a high-performance culture that encourages agility, execution, and innovation<br>
Scale operations while maintaining a startup mentality – fast, lean, and customer-driven</p>
<h4>Requirements</h4>
<ul>
<li>You move fast and get things done – you don't wait for perfect conditions – you make things happen</li>
<li>You thrive in uncertainty – you see ambiguity as an opportunity, not a challenge</li>
<li>You are passionate about AI and its real-world impact – whether technical or business-driven, you understand how AI is shaping the future of payments and guest experiences</li>
<li>You are a builder – you love creating from scratch – whether it's teams, products, or business models</li>
<li>You are relentless – scaling a product is not a straight line, and you have the grit to push through</li>
<li>Strong understanding of AI/ML technologies and their commercial applications</li>
<li>Experience with hardware products is a strong asset – familiarity with embedded systems, IoT devices, payment terminals, RFID/NFC, or connected hardware-software ecosystems will set you apart</li>
<li>Experience in payments, fintech, or venue/attractions technology is a plus</li>
<li>An entrepreneurial background or experience building/scaling a product, startup, or high-growth venture is a plus</li>
<li>Ability to lead and inspire teams in a fast-moving, high-growth environment</li>
<li>No strict experience requirements – we're looking for the right mindset, energy, and ability to execute</li>
<li>At least a bachelor's degree in computer engineering or electrical engineering (an asset), or artificial intelligence, computer science, business, or a similar related discipline</li>
<li>Being fluent in the English language, written and verbal, is essential</li>
<li>Must work US Central hours</li>
</ul>
<h4>Why join us?</h4>
<p>Shape the AI strategy of an established market leader with the resources to win — and the agility of a startup<br>
Work at the intersection of AI, payments, and physical hardware deployed at scale in some of the world's most exciting venues<br>
Work at the cutting edge of AI innovation with top-tier talent and industry experts<br>
Competitive compensation package with a growth-based incentive and potential equity participation<br>
A high-impact, entrepreneurial role with unlimited growth potential</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>About Us</b></p><br><br><p><span><span>We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, </span><span>commercial</span><span> and industrial spaces through HVACR technologies. We protect <span><span><span><span><span><span><span><span><span>temperature-sensitive</span></span></span></span></span></span></span></span></span> goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, </span><span>software</span><span> and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead. </span></span></p><br><br><p><span><span>Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today!</span></span></p><br><br><p><b>Shift: 1st</b></p><br><p><b>Grade: 4</b></p><br><p><b>Hours: 8am - 5pm (can vary)</b></p><br><p><b>An EHS Coordinator ensures workplace safety, environmental compliance, and employee health by developing policies, conducting audits, and providing training.</b></p><br><p><b>Key Responsibilities</b></p><br><ul><li><b>Regulatory Compliance:</b> Ensure the organization complies with federal, state, and local environmental, health, and safety regulations, including OSHA, EPA, and ANSI standards </li><li><b>Policy Development:</b> Develop, implement, and maintain EHS policies, procedures, and safety programs tailored to the organization’s operations </li><li><b>Training and Education:</b> Conduct employee training on safety protocols, emergency procedures, and environmental protection practices </li><li><b>Inspections and Audits:</b> Perform regular workplace inspections, identify hazards, and monitor operational processes to mitigate risks </li><li><b>Incident Management:</b> Investigate accidents or environmental incidents, document findings, and recommend corrective actions to prevent recurrence </li><li><b>Emergency Preparedness:</b> Assist in developing and implementing emergency response plans and safety drills </li><li><b>Reporting:</b> Prepare and submit compliance reports to management and regulatory agencies, maintain records of incidents, and generate health and safety assessment documentation </li><li><b>Continuous Improvement:</b> Stay updated on EHS trends, regulations, and best practices to enhance workplace safety and environmental stewardship </li></ul><p><b>Key Skills</b></p><br><ul><li><b>Leadership and Communication:</b> Ability to lead safety initiatives, train employees, and communicate effectively with management and staff </li><li><b>Attention to Detail:</b> Acute awareness of potential hazards and meticulous documentation of safety procedures and incidents </li><li><b>Problem-Solving:</b> Develop practical solutions for mitigating risks and improving workplace safety </li><li><b>Analytical Skills:</b> Conduct risk assessments, audits, and compliance evaluations to identify areas for improvement </li></ul><p><b>Work Environment</b></p><br><p>EHS Coordinators typically work in office and field settings with occasional site visits, inspections, or training sessions. Some travel may be required depending on the organization’s operations <br>This role is critical for maintaining a safe, healthy, and environmentally responsible workplace while ensuring compliance with all applicable regulations.</p><br><p><b><span>Our Commitment to Our People</span></b></p><br><br><p><span><span>Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. </span><span>That’s</span><span> why everything we do is geared toward a sustainable future—for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial.</span></span></p><br><br><p><span><span>Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally.</span></span></p><br><br><p><span><span>Flexible and competitive benefits plans offer the right options to meet your individual/family needs: medical insurance plans, dental and vision coverage, 401(k) and more. We provide employees with flexible time off plans, including paid parental leave, vacation and holiday leave. </span></span></p><br><br><p><span><span>Together, we have the opportunity – and the power – to continue to revolutionize the technology behind air conditioning, </span><span>heating</span><span> and refrigeration, and cultivate a better future. Learn more about us and how you can join our team!</span></span></p><br><br><p><b>Our Commitment to Inclusion & Belonging</b></p><br><p>At Copeland, we cultivate a strong sense of inclusion and belonging where individuals of all backgrounds, and with diverse perspectives, are embraced and treated fairly to enable a stronger workforce. Our employee resource groups play an important role in culture and community building at Copeland.</p><br><br><p><b><span>Work Authorization</span></b></p><br><br><p><span><span>Copeland will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1 with OPT or CPT, H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.</span></span></p><br><br><p><b><span>Equal Opportunity Employer</span></b></p><br><br><p><span><span>Copeland is an Equal <span><span><span><span><span>Opportunity/Affirmative</span></span></span></span></span> Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.</span></span></p><br><br><p><span><span>If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: copeland.careers@copeland.com</span></span></p><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>About Us</b></p><br><br><p><span><span>We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, </span><span>commercial</span><span> and industrial spaces through HVACR technologies. We protect <span><span><span><span><span><span><span><span><span>temperature-sensitive</span></span></span></span></span></span></span></span></span> goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, </span><span>software</span><span> and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead. </span></span></p><br><br><p><span><span>Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today!</span></span></p><br><br><p>Job Title: Material Handler - 2nd Shift - Warehouse</p><br><p>Salary Grade: G2</p><br><p>Hours: 3:45pm - 12:15 am (can vary)</p><br><p>Dept: HVACR AMER.US.Lebanon.</p><br><p>Summary: The Materials Handler will operator an industrial forklift truck to accomplish various material handling assignments including transport materials, supplies, and finished products to designated locations. Performs other related duties as assigned.</p><br><p>ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.</p><br><p>· Identifies, transports, receives, and stores products as directed in designated, secure location (manually and/or using pallet jacks, tugger, and skids).</p><br><p>· Assists other departments in movement of product including machines, loading docks, trucks, and storage areas.</p><br><p>· Confirms validates, approves, shipping details for quality and accuracy; reviews accompanying documents for accuracy or special instructions; expedites shipments that affect the manufacturing process schedule, and forwards invoices to accounting department.</p><br><p>· When problems arise, resolves issues with your Team Leader.</p><br><p>· Collects and properly disposes of scrap bracing, cardboard, and strapping; maintains a safe and clean work environment.</p><br><p>· Coordinates with team and leaders to provide Fork Truck operation to support production needs.</p><br><p>· Operates all equipment in a safe and efficient manner, ensuring compliance with all applicable safety rules and regulations and ensuring the safety of other team members.</p><br><p>Required Skills/Abilities:</p><br><p>· Excellent verbal communication, organizational skills, and attention to detail.</p><br><p>· Demonstrates basic computer skills and knowledge, including proper usage of the Oracle MSCA scanner after receiving training.</p><br><p>· Obtain a fork truck license through the company Fork Truck Certification program.</p><br><p>Education and Experience:</p><br><p>· High school diploma or equivalent required; college coursework or other formal training in related field preferred.</p><br><p>· At least one to three months of related experience and/or training; or equivalent combination of education and experience required.</p><br><p>PHYSICAL DEMANDS</p><br><p>Ability to stand on hard surfaces for extended periods while performing functions of the job. While performing the duties of this job, the employee is frequently required to stand; walk; reach overhead with hands and arms; grasp; stoop; kneel; and/or crouch. Must meet job standards for visual ability, speaking, and hearing in a manufacturing environment. Employee must occasionally lift and/or move up to 50 pounds. Environmental conditions include flashing lights on machines and Powered Industrial Vehicles, random noises such as horns and alarms.</p><br><p>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p><br><p>Copeland is an equal opportunity employer. We will not discriminate against any applicant or employee on the basis of race, sex, religion, age, national origin, color, disability, veteran status, or genetic information. We are committed to providing a workplace free of any discrimination or harassment.</p><br><p><b><span>Our Commitment to Our People</span></b></p><br><br><p><span><span>Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. </span><span>That’s</span><span> why everything we do is geared toward a sustainable future—for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial.</span></span></p><br><br><p><span><span>Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally.</span></span></p><br><br><p><span><span>Flexible and competitive benefits plans offer the right options to meet your individual/family needs: medical insurance plans, dental and vision coverage, 401(k) and more. We provide employees with flexible time off plans, including paid parental leave, vacation and holiday leave. </span></span></p><br><br><p><span><span>Together, we have the opportunity – and the power – to continue to revolutionize the technology behind air conditioning, </span><span>heating</span><span> and refrigeration, and cultivate a better future. Learn more about us and how you can join our team!</span></span></p><br><br><p><b>Our Commitment to Inclusion & Belonging</b></p><br><p>At Copeland, we cultivate a strong sense of inclusion and belonging where individuals of all backgrounds, and with diverse perspectives, are embraced and treated fairly to enable a stronger workforce. Our employee resource groups play an important role in culture and community building at Copeland.</p><br><br><p><b><span>Work Authorization</span></b></p><br><br><p><span><span>Copeland will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1 with OPT or CPT, H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.</span></span></p><br><br><p><b><span>Equal Opportunity Employer</span></b></p><br><br><p><span><span>Copeland is an Equal <span><span><span><span><span>Opportunity/Affirmative</span></span></span></span></span> Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.</span></span></p><br><br><p><span><span>If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: copeland.careers@copeland.com</span></span></p><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>About Us</b></p><br><br><p><span><span>We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, </span><span>commercial</span><span> and industrial spaces through HVACR technologies. We protect <span><span><span><span><span><span><span><span><span>temperature-sensitive</span></span></span></span></span></span></span></span></span> goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, </span><span>software</span><span> and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead. </span></span></p><br><br><p><span><span>Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today!</span></span></p><br><br><p><b>Salary Grade:</b> <b>1 DEPT: </b>HVACR AMER.US.Lebanon Assembly</p><br><p><b>Job Title:</b> Assembler </p><br><p><b>Schedule and Hours: 5 AM-5PM - Friday, Saturday, Sunday (can vary)</b> </p><br><p><b>SUMMARY</b></p><br><p>Manual duties related to placing parts on an assembly line process, checking defined machine specifications on the assembly line, or performing other related functions. </p><br><p><b>ESSENTIAL DUTIES AND RESPONSIBILITIES </b>include the following. Other duties may be assigned.</p><br><ul><li>Maintains safe and clean working environment, complying with safety rules</li><li>Execute job tasks as defined in work instructions posted in assigned work area (OMS document)</li><li>Flexibility to perform Non-Standard Work as directed by floor leader</li><li>Placement of component parts on assembly line as required by OMS (Operations Method Sheet)</li><li>Ability to achieve training milestones and complete training protocols</li><li>Acquire knowledge and perform work at multiple work stations or work areas assigned</li><li>Assists in training other colleagues</li></ul><p><b>QUALIFICATIONS </b></p><br><p>To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p><br><p><b>EDUCATION and/or EXPERIENCE</b></p><br><p>High school diploma or GED required, along with previous manufacturing experience is preferred.</p><br><p><b>PHYSICAL DEMANDS </b></p><br><p>Ability to stand on hard surfaces for extended periods while performing functions of the job. While performing the duties of this job, the employee is frequently required to stand; walk; reach overhead with hands and arms; grasp; stoop; kneel; and/or crouch. Must meet job standards for visual ability, speaking, and hearing in a manufacturing environment. Employee must occasionally lift and/or move up to 65 pounds. Environmental conditions include flashing lights on machines and Powered Industrial Vehicles, random noises such as horns and alarms.</p><br><p>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p><br><p><b>Copeland is an equal opportunity employer</b>. We will not discriminate against any applicant or employee on the basis of race, sex, religion, age, national origin, color, disability, veteran status, or genetic information. We are committed to providing a workplace free of any discrimination or harassment.</p><br><p><b><span>Our Commitment to Our People</span></b></p><br><br><p><span><span>Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. </span><span>That’s</span><span> why everything we do is geared toward a sustainable future—for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial.</span></span></p><br><br><p><span><span>Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally.</span></span></p><br><br><p><span><span>Flexible and competitive benefits plans offer the right options to meet your individual/family needs: medical insurance plans, dental and vision coverage, 401(k) and more. We provide employees with flexible time off plans, including paid parental leave, vacation and holiday leave. </span></span></p><br><br><p><span><span>Together, we have the opportunity – and the power – to continue to revolutionize the technology behind air conditioning, </span><span>heating</span><span> and refrigeration, and cultivate a better future. Learn more about us and how you can join our team!</span></span></p><br><br><p><b>Our Commitment to Inclusion & Belonging</b></p><br><p>At Copeland, we cultivate a strong sense of inclusion and belonging where individuals of all backgrounds, and with diverse perspectives, are embraced and treated fairly to enable a stronger workforce. Our employee resource groups play an important role in culture and community building at Copeland.</p><br><br><p><b><span>Work Authorization</span></b></p><br><br><p><span><span>Copeland will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1 with OPT or CPT, H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.</span></span></p><br><br><p><b><span>Equal Opportunity Employer</span></b></p><br><br><p><span><span>Copeland is an Equal <span><span><span><span><span>Opportunity/Affirmative</span></span></span></span></span> Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.</span></span></p><br><br><p><span><span>If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: copeland.careers@copeland.com</span></span></p><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>About Us</b></p><br><br><p><span><span>We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, </span><span>commercial</span><span> and industrial spaces through HVACR technologies. We protect <span><span><span><span><span><span><span><span><span>temperature-sensitive</span></span></span></span></span></span></span></span></span> goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, </span><span>software</span><span> and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead. </span></span></p><br><br><p><span><span>Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today!</span></span></p><br><br><p><b><span>Summary</span></b>: This position will be a day shift opening on the new Weekend shift working 12 hours per day on Friday, Saturday and Sunday.</p><br><p>The Materials Handler will operator an industrial forklift truck to accomplish various material handling assignments including transport materials, supplies, and finished products to designated locations. Performs other related duties as assigned.</p><br><p><b><span>ESSENTIAL DUTIES AND RESPONSIBILITIES </span></b>include the following. Other duties may be assigned.</p><br><ul><li>Identifies, transports, receives, and stores products as directed in designated, secure location (manually and/or using pallet jacks, tugger, and skids).</li><li>Assists other departments in movement of products including machines, loading docks, trucks, and storage areas.</li><li>Confirms validates, approves, shipping details for quality and accuracy; reviews accompanying documents for accuracy or special instructions; expedites shipments that affect the manufacturing process schedule, and forwards invoices to accounting department. </li><li>When problems arise, resolves issues with your Team Leader.</li><li>Collects and properly disposes of scrap bracing, cardboard, and strapping; maintains a safe and clean work environment.</li><li>Coordinates with teams and leaders to provide Fork Truck operations to support production needs.</li><li>Operates all equipment in a safe and efficient manner, ensuring compliance with all applicable safety rules and regulations and ensuring the safety of other team members.</li></ul><p>Required Skills/Abilities:</p><br><ul><li>Excellent verbal communication, organizational skills, and attention to detail.</li><li>Demonstrates basic computer skills and knowledge, including proper usage of the Oracle MSCA scanner after receiving training.</li><li>Obtain a fork truck license through the company Fork Truck Certification program.</li></ul><p>Education and Experience:</p><br><ul><li>High school diploma or equivalent required; college coursework or other formal training in related field preferred.</li><li>At least one to three months of related experience and/or training; or equivalent combination of education and experience required. </li></ul><p><b><span>PHYSICAL DEMANDS </span></b></p><br><p>Ability to stand on hard surfaces for extended periods while performing functions of the job. While performing the duties of this job, the employee is frequently required to stand; walk; reach overhead with hands and arms; grasp; stoop; kneel; and/or crouch. Must meet job standards for visual ability, speaking, and hearing in a manufacturing environment. Employees must occasionally lift and/or move up to 50 pounds. Environmental conditions include flashing lights on machines and Powered Industrial Vehicles, random noises such as horns and alarms.</p><br><p>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.</p><br><p><b><span>Copeland is an equal opportunity employer</span></b>. We will not discriminate against any applicant or employee on the basis of race, sex, religion, age, national origin, color, disability, veteran status, or genetic information. We are committed to providing a workplace free of any discrimination or harassment.</p><br><p><b><span>Our Commitment to Our People</span></b></p><br><br><p><span><span>Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. </span><span>That’s</span><span> why everything we do is geared toward a sustainable future—for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial.</span></span></p><br><br><p><span><span>Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally.</span></span></p><br><br><p><span><span>Flexible and competitive benefits plans offer the right options to meet your individual/family needs: medical insurance plans, dental and vision coverage, 401(k) and more. We provide employees with flexible time off plans, including paid parental leave, vacation and holiday leave. </span></span></p><br><br><p><span><span>Together, we have the opportunity – and the power – to continue to revolutionize the technology behind air conditioning, </span><span>heating</span><span> and refrigeration, and cultivate a better future. Learn more about us and how you can join our team!</span></span></p><br><br><p><b>Our Commitment to Inclusion & Belonging</b></p><br><p>At Copeland, we cultivate a strong sense of inclusion and belonging where individuals of all backgrounds, and with diverse perspectives, are embraced and treated fairly to enable a stronger workforce. Our employee resource groups play an important role in culture and community building at Copeland.</p><br><br><p><b><span>Work Authorization</span></b></p><br><br><p><span><span>Copeland will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1 with OPT or CPT, H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.</span></span></p><br><br><p><b><span>Equal Opportunity Employer</span></b></p><br><br><p><span><span>Copeland is an Equal <span><span><span><span><span>Opportunity/Affirmative</span></span></span></span></span> Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.</span></span></p><br><br><p><span><span>If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: copeland.careers@copeland.com</span></span></p><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>About Us</b></p><br><br><p><span><span>We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, </span><span>commercial</span><span> and industrial spaces through HVACR technologies. We protect <span><span><span><span><span><span><span><span><span>temperature-sensitive</span></span></span></span></span></span></span></span></span> goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, </span><span>software</span><span> and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead. </span></span></p><br><br><p><span><span>Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today!</span></span></p><br><br><p><b>Job Title: Material Handler </b></p><br><p><b>Salary Grade: G2</b></p><br><p><b>Shift: 2nd</b></p><br><p><b>Location: Lebanon -1900 Evergreen Parkway</b></p><br><p><b>Dept: </b>HVACR AMER.US.Lebanon.</p><br><p><b>Summary</b>: The Materials Handler will operator an industrial forklift truck to accomplish various material handling assignments including transport materials, supplies, and finished products to designated locations. Performs other related duties as assigned.</p><br><p><b>ESSENTIAL DUTIES AND RESPONSIBILITIES </b>include the following. Other duties may be assigned.</p><br><ul><li>Identifies, transports, receives, and stores products as directed in designated, secure location (manually and/or using pallet jacks, tugger, and skids).</li><li>Assists other departments in movement of product including machines, loading docks, trucks, and storage areas.</li><li>Confirms validates, approves, shipping details for quality and accuracy; reviews accompanying documents for accuracy or special instructions; expedites shipments that affect the manufacturing process schedule, and forwards invoices to accounting department. </li><li>When problems arise, resolves issues with your Team Leader.</li><li>Collects and properly disposes of scrap bracing, cardboard, and strapping; maintains a safe and clean work environment.</li><li>Coordinates with team and leaders to provide Fork Truck operation to support production needs.</li><li>Operates all equipment in a safe and efficient manner, ensuring compliance with all applicable safety rules and regulations and ensuring the safety of other team members.</li></ul>Required Skills/Abilities:<ul><li>Excellent verbal communication, organizational skills, and attention to detail.</li><li>Demonstrates basic computer skills and knowledge, including proper usage of the Oracle MSCA scanner after receiving training.</li><li>Obtain a fork truck license through the company Fork Truck Certification program.</li></ul>Education and Experience:<ul><li>High school diploma or equivalent required; college coursework or other formal training in related field preferred.</li><li>At least one to three months of related experience and/or training; or equivalent combination of education and experience required. </li></ul><p><b>PHYSICAL DEMANDS </b></p><br><p>Ability to stand on hard surfaces for extended periods while performing functions of the job. While performing the duties of this job, the employee is frequently required to stand; walk; reach overhead with hands and arms; grasp; stoop; kneel; and/or crouch. Must meet job standards for visual ability, speaking, and hearing in a manufacturing environment. Employee must occasionally lift and/or move up to 50 + pounds. Environmental conditions include flashing lights on machines and Powered Industrial Vehicles, random noises such as horns and alarms.</p><br><p>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p><br><p><b>Copeland is an equal opportunity employer</b>. We will not discriminate against any applicant or employee on the basis of race, sex, religion, age, national origin, color, disability, veteran status, or genetic information. We are committed to providing a workplace free of any discrimination or harassment.</p><br><p><b><span>Our Commitment to Our People</span></b></p><br><br><p><span><span>Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. </span><span>That’s</span><span> why everything we do is geared toward a sustainable future—for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial.</span></span></p><br><br><p><span><span>Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally.</span></span></p><br><br><p><span><span>Flexible and competitive benefits plans offer the right options to meet your individual/family needs: medical insurance plans, dental and vision coverage, 401(k) and more. We provide employees with flexible time off plans, including paid parental leave, vacation and holiday leave. </span></span></p><br><br><p><span><span>Together, we have the opportunity – and the power – to continue to revolutionize the technology behind air conditioning, </span><span>heating</span><span> and refrigeration, and cultivate a better future. Learn more about us and how you can join our team!</span></span></p><br><br><p><b>Our Commitment to Inclusion & Belonging</b></p><br><p>At Copeland, we cultivate a strong sense of inclusion and belonging where individuals of all backgrounds, and with diverse perspectives, are embraced and treated fairly to enable a stronger workforce. Our employee resource groups play an important role in culture and community building at Copeland.</p><br><br><p><b><span>Work Authorization</span></b></p><br><br><p><span><span>Copeland will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1 with OPT or CPT, H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.</span></span></p><br><br><p><b><span>Equal Opportunity Employer</span></b></p><br><br><p><span><span>Copeland is an Equal <span><span><span><span><span>Opportunity/Affirmative</span></span></span></span></span> Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.</span></span></p><br><br><p><span><span>If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: copeland.careers@copeland.com</span></span></p><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>About Us</b></p><br><br><p><span><span>We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, </span><span>commercial</span><span> and industrial spaces through HVACR technologies. We protect <span><span><span><span><span><span><span><span><span>temperature-sensitive</span></span></span></span></span></span></span></span></span> goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, </span><span>software</span><span> and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead. </span></span></p><br><br><p><span><span>Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today!</span></span></p><br><br><p><b><span>Description </span></b></p><br><p><span>Copeland is seeking a highly motivated Procurement Professional to join our dynamic and forward-thinking Business Unit Procurement team. Based in Sidney, Ohio or Lebanon, Missouri, the Supplier Execution Leader will play a critical role in supporting supplier execution activities aligned with plant operational requirements. This position will collaborate closely with Operations, Supply Chain, Planning, and Supplier Quality teams to drive supplier performance, improve on-time delivery, and ensure continuity of supply across assigned commodities and suppliers.</span></p><br><p><span>Reporting directly to North America’s Business Unit Procurement Leadership, the individual in this role will work closely with Copeland’s Enterprise Supply Chain, Business Group Procurement, and Operations teams to support execution of sourcing strategies while ensuring day-to-day supplier performance meets business and customer needs.</span></p><br><p><b><span>As the Supplier Execution Leader, you will: </span></b></p><br><ul><li><span>Monitor supplier performance to ensure on-time delivery, shipment execution, and continuity of supply for plant operations</span></li><li><span>Analyze supplier forecasts, capacity, inventory, and shipment schedules to proactively identify and mitigate supply risks and shortages</span></li><li><span>Drive supplier accountability through regular communication, performance reviews, and issue resolution activities</span></li><li><span>Collaborate with Planning, Operations, Logistics, and Supplier Quality teams to resolve delivery constraints and improve supplier execution performance</span></li><li><span>Support recovery plans and escalation activities for material shortages, late deliveries, and other supply disruptions</span></li><li><span>Track and improve key supplier performance metrics including OTD, lead time adherence, backlog, and responsiveness</span></li><li><span>Support implementation and execution of commodities and procurement strategies across assigned suppliers and commodities</span></li><li><span>Develop strong working relationships with suppliers and internal stakeholders to ensure alignment on business priorities and operational requirements</span></li><li><span>Provide timely and accurate reporting on supplier performance, risks, and execution status to procurement and operations leadership</span></li></ul><p><b><span>Required education, experiences & skills: </span></b></p><br><ul><li><span>Bachelor’s degree in Supply Chain, Engineering, Business, Economics, or a related discipline; equivalent experience may be considered</span></li><li><span>Minimum of 1 year of experience in tactical sourcing, procurement, or a related field.</span></li><li><span>Comprehensive understanding of the purchase order lifecycle, cost/price analysis, and logistics processes.</span></li><li><span>Demonstrated ability to proactively identify and resolve operational challenges.</span></li><li><span>Strong communication, organizational, and collaboration skills with the ability to work effectively in a team-oriented environment.</span></li><li><span>Proven experience working with cross-functional teams in a dynamic and fast-paced setting.</span></li><li><span>Willingness and ability to travel up to 15% as required</span></li></ul><p><b><span>Preferred education, experiences & skills: </span></b></p><br><ul><li><span>Strong interpersonal skills with the ability to cultivate professional working relationships with internal and external stakeholders</span></li><li><span>Experience with tracking systems and maintaining comprehensive project documentation</span></li><li><span>Advanced proficiency in Microsoft Excel, ERP systems, Word, Access, and PowerPoint</span></li></ul><p><b><span>Why Work in the Greater Miami Valley Area</span></b></p><br><p><span>Our facility is located in </span><span><span>Sidney, OH</span></span><span> conveniently located within driving distance to several larger cities, such as </span><span><span>Dayton</span></span><span>, </span><span><span>Troy</span></span><span>, and </span><span><span>Columbus</span></span><span>. The area’s generally low costs of living, excellent school systems, and low crime rates create a family-friendly environment. The area is home to several growing communities with restaurants, festivals, shopping, and arts scenes that make them exciting places to live and work. </span></p><br><p><b><span>About our Location</span></b></p><br><p><span>The newly renovated Sidney campus has 1M square feet of manufacturing floor with an additional 120k square feet of leading-edge lab facilities. This location is the headquarters for the air conditioning and cold chain businesses. Through our 30 years of scroll compressor expertise, our air conditioning related products help bring comfort and convenience in commercial, industrial and residential spaces. The cold chain business helps ensure that food safely and efficiently travels from farm to fork. Approximately 1600 employees work in Sidney, who all support a multitude of business functions. With the blend of businesses and functions represented under this one roof, there are many opportunities for advancement within the Sidney location</span></p><br><p><br><span><b>Onsite Work Arrangement:</b></span></p><br><p><span>This role is based fully onsite, and not eligible for hybrid or remote work opportunities.</span></p><br><p><b><span>#LI-FS1</span></b></p><br><p><b><span>Our Commitment to Our People</span></b></p><br><br><p><span><span>Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. </span><span>That’s</span><span> why everything we do is geared toward a sustainable future—for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial.</span></span></p><br><br><p><span><span>Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally.</span></span></p><br><br><p><span><span>Flexible and competitive benefits plans offer the right options to meet your individual/family needs: medical insurance plans, dental and vision coverage, 401(k) and more. We provide employees with flexible time off plans, including paid parental leave, vacation and holiday leave. </span></span></p><br><br><p><span><span>Together, we have the opportunity – and the power – to continue to revolutionize the technology behind air conditioning, </span><span>heating</span><span> and refrigeration, and cultivate a better future. Learn more about us and how you can join our team!</span></span></p><br><br><p><b>Our Commitment to Inclusion & Belonging</b></p><br><p>At Copeland, we cultivate a strong sense of inclusion and belonging where individuals of all backgrounds, and with diverse perspectives, are embraced and treated fairly to enable a stronger workforce. Our employee resource groups play an important role in culture and community building at Copeland.</p><br><br><p><b><span>Work Authorization</span></b></p><br><br><p><span><span>Copeland will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1 with OPT or CPT, H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.</span></span></p><br><br><p><b><span>Equal Opportunity Employer</span></b></p><br><br><p><span><span>Copeland is an Equal <span><span><span><span><span>Opportunity/Affirmative</span></span></span></span></span> Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.</span></span></p><br><br><p><span><span>If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: copeland.careers@copeland.com</span></span></p><br><br> </div>