Security Supervisor Jobs in Lebanon
1068 Jobs Found
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>We're Hiring: Warehouse Manager</strong></p><p><strong> Location:</strong> Airport Highway, Lebanon</p><p>A well-established and reputable company located on Airport Highway is seeking an experienced <strong>Warehouse Manager</strong> to lead its warehouse operations and ensure the efficient management of inventory, logistics, and warehouse personnel.</p><h3>Key Responsibilities:</h3><ul><li>Oversee all daily warehouse operations, including receiving, storage, inventory control, dispatch, and distribution.</li><li>Develop and implement efficient warehouse procedures to maximize productivity and accuracy.</li><li>Lead, coach, and supervise warehouse staff, ensuring high performance and compliance with company policies.</li><li>Monitor inventory levels and ensure accurate stock records through regular cycle counts and audits.</li><li>Coordinate closely with the Procurement, Sales, and Operations departments to ensure timely material availability.</li><li>Ensure proper handling, storage, and preservation of products in accordance with company standards.</li><li>Analyze warehouse KPIs and prepare operational reports for management.</li><li>Optimize warehouse space utilization and improve workflow efficiency.</li><li>Ensure compliance with health, safety, and security regulations.</li><li>Manage warehouse budgets, equipment, and resources effectively while driving continuous process improvements.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Business Administration, Supply Chain Management, Logistics, or a related field.</li><li>Minimum <strong>5 years of experience</strong> in warehouse management, with at least <strong>2 years in a managerial role</strong>.</li><li>Strong knowledge of warehouse operations, inventory management, and logistics best practices.</li><li>Experience with ERP/WMS systems and strong proficiency in Microsoft Excel.</li><li>Proven leadership and people management skills.</li><li>Excellent analytical, organizational, and problem-solving abilities.</li><li>Ability to work under pressure and meet operational deadlines.</li><li>Candidates residing near Airport Highway or surrounding areas are preferred.</li></ul><p></p></section>
<p><h4>Job brief</h4>
<p>Kable Workforce Solutions is hiring a welder. This job is responsible for welding components to specification using TIG, MIG, Flux Core, and Stick welding processes, verifying proper preparation and fit-up of parts, operating fabrication equipment such as brake presses and hydraulic presses, maintaining a safe and organized work area, accurately recording job transactions, and following all company safety and attendance policies while supporting production schedules.</p>
<h4>What’s a typical day like?</h4>
<p>Welds components to specified instructions, utilizing standard welding equipment (TIG, Flux Core, MIG, Stick) to predetermined dimensions and tolerance.<br>
Verifies and acknowledges component part is properly prepared, fabricated, and braced for the weld process specified.<br>
Able to operate brake press, hydraulic presses, drill press, and hydraulic rollers.<br>
Maintains, organizes, and cleans equipment and the work area.<br>
Accurately records job transactions and router hours.<br>
Abides by all company policies with emphasis on attendance and safety.<br>
Performs other related duties as assigned.</p>
<h4>What are the requirements of the job?</h4>
<p>High school diploma or general education degree (GED required). Vocational training course completion is preferred.<br>
Must have obtained ASME 9 certification, AWS D1.1 certification, or equivalent on stainless and carbon steel, MIG, TIG, and Flux Core, along with three years’ work experience in welding MIG, TIG and Flux Core.<br>
Thorough understanding of machines and tools used in welding including designs, uses, maintenance and repair.<br>
Basic understanding of design techniques, principles, and tools necessary for the precise production of technical plans, drawings, models and blueprints.<br>
Excellent ability to read and listen to assignments given in a variety of forms.<br>
Basic understanding of mathematics as related to welding assignments.<br>
Demonstrates company values of personal accountability, discipline, trust, and proactive action.<br>
Also required is the ability to read and interpret blueprints, read measuring instruments (i.e. tape measures, etc.), and operate a forklift and overhead crane.<br>
Must be dependable with an excellent attendance record in order to maintain strict production schedules.<br>
Ability to work in fast-paced environment.<br>
Ability to move or lift up to 50+ lbs.<br>
Ability to reach, grasp, hold, push, pull, bend, twist, squat, climb, kneel.<br>
Ability to utilize hand-eye coordination.<br>
Capability to stand for prolonged periods of time.<br>
Communication skills.</p>
<h4>How to apply and next steps</h4>
<p>Please submit your resume in our application by clicking “apply now.” We look forward to reviewing your application and you will hear from us within 1 business day.</p>
<h4>About Kable Workforce Solutions</h4>
<p>For over 50 years, Kable Workforce Solutions has been connecting skilled professionals with leading employers across the region. We’re dedicated to helping people build lasting careers and helping companies grow through quality, integrity, and partnership.<br>
We believe in people first — empowering individuals to succeed and celebrating the work that drives our communities forward.<br>
Kable Workforce Solutions is proud to be an equal opportunity employer. We welcome and value diversity and are committed to creating an inclusive workplace where everyone can thrive.</p>
<p>This job description is not intended to be all-inclusive, and the employee will also perform other reasonably related business duties as assigned by the immediate supervisor and other management as required.</p></p><p></p>
<p>Duties: 1. Assist Senior Accountant for the purpose of providing supporting documentation and/or information on internal process that is required for audit 2. Inform other staff regarding procedural requirements for the purpose of facilitating financial compliance within established practices 3. Maintain all financial information, files and records for the purpose of ensuring the availability of documentation and compliance with established policies and regulatory guidelines 4. Account payable including processing invoices, following up with vendors and resolving discrepancies in a timely manner 5. Account receivable, including processing payments, producing statement of accounts, collections on verdure accounts and account reconciliation when required 6. Banking, processing bank deposits, including trips to the bank. All associated finance entries 7. Processing employee expense reports, verifying expenses are within the company guidelines, correcting errors, questioning abnormal expenses and entering into the finance system 8. Company credit card reconciliations and communication for obtaining supporting documentation 9. Invoice creation and distribution when required 10. Maintain and coordinate with the Senior Accountant the implementation of accounting and accounting control procedures 11. Maintain accurate collection of all cost figures of consumption operations (food, beverage, operational equipment, etc...) 12. Assist in monthly revenue control of food and beverage 13. Control proper storage, security and control for all food and beverage items kept in the stores 14. Complete periodical inventories of food and beverage & operational equipment items with the assistance of Storekeeper and Food & Beverage personnel 15. Spot check merchandise received daily to ensure adherence to specifications 16. Post invoices into the computer system 17. File paid and unpaid invoices and statements 18. Maintain daily record of cost, potential sales and actual sales for kitchen 19. Assist in yearly audit preparation 20. Assist as needed and assigned in Account Payables, Sales Tax, and Utility Billing 21. To make payments from petty cash against vouchers or invoices 22. To ensure that cash and relevant vouchers are securely and systematically kept 23. Assist with special projects as required 24. Performs related duties and special projects as assigned</p>
<p>Demonstrate mastery of Herm s brand fundamentals, its rich history and heritage, as well as the specificities of Herm s collections, main features, prices, and sales pitches in order to convey the uniqueness of our brand to new and existing clients - Proactively enhance your knowledge and skills by staying abreast of evolving industry trends and best practices Client Experience - Deliver superior client experience by ensuring that our clients feel welcomed, valued and promptly attended to - Enhance the brand perception in order to create and perpetuate the desire for the brand for new and existing clients - Turn any situation into an opportunity to reinforce the client experience - Be aware of own communication style and adapt to each client by employing active listening and fully understanding and capturing their needs, desires and motivations - Engage with clients through story-telling and emotional connection, and take ownership of personal discourse in order to build respectful and loyal client relationships Business Performance and Operational Excellence - Stay up-to-date and ensure full compliance with GALOP company policies and internal procedures in regards to IT tools, schedule, security, retail operations, administration and data protection regulations - Adhere to GALOP Dress Code and Grooming Guidelines, and ensure your behaviors are aligned with the group standards ensuring you are role models in the Luxury industry in Lebanon. - Work closely with the rest of the team to ensure that all operational tasks are completed on time and to a high standard Ensure that all actions, transactions, and decisions are in line with GALOP company practices and legal requirements. Work with transparency, integrity and respect for people and company property.</p><p><strong>Desired Candidate Profile</strong></p><p>You take a role in the success of the boutique by achieving KPIs on a monthly and yearly basis. You are accountable for providing best customer experience and service. You take part in all tasks and activities of the Boutique that are assigned to you, in the front and back office.</p>
<p><b>POSITION SUMMARY</b></p><p><br></p><p> Prepare breads and pastries, including preparing doughs and fillings, proofing, baking, and decorating as appropriate. Review Production sheet to understand variety of baked goods to be produced daily. Prepare and cook food according to recipes, quality and presentation standards, and food prep checklists. Maintain kitchen logs for food safety program compliance. Keep Chef informed of excess food items for planning of daily specials. Safely and appropriately use baking and measuring tools/equipment/appliances to prepare baked foods. Follow and ensure compliance with food safety handling policies and procedures, including personal hygiene procedures. Check and ensure correct temperatures of kitchen appliances and food, and report issues to management. Monitor the quality of food prepared and portions served throughout shift.</p><p>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company policies and procedures, including safety and security; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others and support team to reach common goals; handle sensitive issues with tact, respect, and confidentiality. Serve as a department role model or mentor. Comply with quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Move over sloping, uneven, or slippery surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: Technical, Trade, or Vocational School Degree. Related Work Experience: At least 2 years of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None</p>
<p>The Key Responsibilities are: Design, develop, test, and maintain backend applications using Java and Spring Boot. Translate business and technical requirements into scalable software solutions. Participate throughout the software development lifecycle, including analysis, design, implementation, testing, deployment, and production support. Design and integrate REST APIs and microservices. Troubleshoot production issues, identify root causes, and implement sustainable solutions. Write clean, maintainable, and well-tested code following engineering best practices. Perform code reviews and provide technical guidance to other team members. Contribute to system design, architecture, and technical decision-making. Improve application performance, reliability, security, and maintainability. Create and maintain technical documentation in Confluence. Collaborate with product owners, QA engineers, and other technical teams in an Agile environment. Participate in Scrum ceremonies and technical discussions.</p><p><strong>Desired Candidate Profile</strong></p><p>Bacheloru2019s degree in Computer Science, Computer Engineering, Software Engineering, or a related field. Minimum 5u20136 years of professional software development experience, primarily using Java. Strong experience with Java, Spring Boot, and the Spring ecosystem. Solid understanding of object-oriented programming, design principles, and common design patterns. Experience designing and developing REST APIs and microservices. Good experience with Maven and Git-based development workflows. Strong knowledge of relational databases, SQL, and data-access technologies such as JPA/Hibernate. Experience writing unit and integration tests using tools such as JUnit and Mockito. Familiarity with CI/CD pipelines and modern software delivery practices. Strong debugging, problem-solving, and root-cause analysis skills. Experience with Agile software development practices. Ability to independently own technical tasks and guide less-experienced engineers. Excellent verbal and written English communication skills. Availability to work during the core working hours of 12:00 PM to 9:00 PM Lebanon time .</p><p>Preferred Qualifications Experience with AWS services and cloud-based application development. Working knowledge of Python. Experience with event-driven systems, messaging technologies, or distributed systems. Familiarity with Docker and containerized applications. Experience with application monitoring, logging, and performance optimization. Basic front-end experience with React is a plus but not required.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p><span><span><span><span><b>Our</b></span></span><span><span><b>O</b></span></span><span><span><b>pportunity</b></span></span></span></span></p><br><p><span><span><span><span>The
role holder will support our Human Resources department and act as the first
point of contact for HR-related queries from employees and external partners.
This is an opportunity for a bright and enthusiastic person interested in HR to
support the growth and efficiency of Siren, and work in an engaging and
pleasant work environment.</span></span></span></span></p><br><p><span><span><span><span><b>Y</b></span></span></span></span><span><span><span><span><b>ou</b></span></span></span></span><span><span><span><span><b>W</b></span><span><span><b>ill</b></span></span></span></span></span></p><br><ul><li><span><span><span>Responsible for employee trainings, scheduling and follow-up.</span></span></span></li><li><span><span><span>Performing data entry of pertinent personnel information on the HRMS and keeping it up to date.</span></span></span></li><li><span><span><span>Opening personnel files for new employees.</span></span></span></li><li><span><span><span>Managing the HRMS.</span></span></span></li><li><span><span><span>Reviewing invoice sheets.</span></span></span></li><li><span><span><span>Developing data collection systems to optimise data quality.</span></span></span></li><li><span><span><span>Supporting the development and implementation of HR initiatives and systems.</span></span></span></li><li><span><span><span>Briefing project personnel on policies and procedures.</span></span></span></li><li><span><span><span>Ensuring proper documentation and that personnel files are maintained electronic and hardcopy.</span></span></span></li><li><span><span><span>Reviewing time sheets and report discrepancies.</span></span></span></li><li><span><span><span>Assisting with administrative duties related to new employee orientation, on-boarding, and training programs.</span></span></span></li><li><span><span><span>Coordinating with employees to fill in the insurance and social security papers.</span></span></span></li><li><span><span><span>Other duties as assigned which are reasonably within the scope of duties enumerated above.</span></span></span></li><li><span><span><span>Taking charge of all HR administrative tasks & staff information requests.</span></span></span></li><li><span><span><span>Taking charge of staff enquiries, contracts renewal, and events and activities planning.</span></span></span><br></li></ul><br><span>Requirements</span><p><span><span><span><span><b>To Be Successful in The Role You
Will Need</b></span></span></span></span></p><br><p><b><span><span><span>Essential</span></span></span></b></p><br><ul><li><span><span><span>Bachelors’ degree in Human Resources Management or equivalent.</span></span></span></li><li><span><span><span> 2+ years’ of experience as an HR Officer or relevant role.</span></span></span></li><li><span><span><span>Computer literacy (MS Office applications, in particular).</span></span></span></li><li><span><span><span>Excellent organisational skills, with an ability to prioritise important projects, time management, inter-personal skills.</span></span></span></li><li><span><span><span>Good communication skills and attention to detail.</span></span></span></li><li><span><span><span>Excellent command of Arabic and English.</span></span></span></li></ul><p><b><span><span><span>Desirable</span></span></span></b></p><br><ul><li><span><span><span>Masters’ degree in Human Resources Management.</span></span></span></li><li><span><span><span>Experience with HR software.</span></span></span><br></li></ul><span><span>Siren is an equal opportunity employer. At Siren we value ethics, dedication, sustainability, safeguarding, respect and inclusion. </span></span><br><span><span>Are you interested in working with our dedicated team on impactful projects? We welcome applications from all qualified candidates, regardless of background. Do apply!</span></span><br><br> </div>
<p><br></p><div><div><div><div> </div> <div> <p> </p> <p> </p> </div> <div> <p> <b>What You Will Do</b> </p> <p> </p> </div> <div> <p> <b>Business Domain Architecture</b> </p> </div> <div> <ul> <li> <p> <span>Own the target architecture and roadmap for the Operations domain.</span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span>Drive the evolution of business capabilities across collateral, settlement, reconciliation, and processing workflows.</span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span>Translate strategic business challenges into scalable platform solutions.</span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span>Ensure architectural consistency across products, services, and software functions.</span> </p> </li> </ul> </div> </div> <div> <div> <ul> <li> <p> <span>Define and maintain business solution blueprints and domain architecture documentation.</span> </p> </li> </ul> </div> <div> <p> </p> <p> <b>SBI Architecture Leadership</b> </p> </div> <div> <ul> <li> <p> <span>Define and communicate SBI-level architecture.</span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span>Ensure epics, features, and implementation roadmaps align with business and platform architecture objectives.</span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span>Drive architectural trade-offs, investment decisions, sequencing, and dependency management.</span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span>Collaborate across domains and agile trains to ensure coherent delivery and long-term sustainability. (Derived from the SBI Architect responsibilities shown in the provided material.) </span> </p> </li> </ul> </div> <div> <p> </p> <p> <b>System Architecture</b> </p> </div> <div> <ul> <li> <p> <span>Guide agile trains in delivering solutions aligned with architecture principles and standards.</span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span>Ensure architecturally significant requirements are identified, documented, and addressed.</span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span>Manage technical debt and architectural runway investments.</span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span>Validate solution designs through architecture governance processes.</span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span>Mentor teams and raise architectural maturity across the organization.</span> </p> </li> </ul> </div> <div> <p> </p> <p> <b>Architectural Governance</b> </p> </div> <div> <ul> <li> <p> <span>Lead architecture reviews and decision-making processes.</span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span>Own Architecture Decision Records (ADRs) and architecture governance practices.</span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span>Define and maintain standards, guidelines, design principles, and reference architectures.</span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span>Influence strategic technology choices and platform evolution.</span> </p> </li> </ul> </div> <div> <p> </p> <p> </p> </div> <div> <p> <b>What You Will Own</b> </p> <p> </p> </div> <div> <p> <span>You will be accountable for key architecture artifacts including:</span> </p> </div> </div> <div> <div> <ul> <li> <p> <span>Architecture vision and multi-year roadmap</span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span>Domain blueprints and target-state architectures</span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span>Architecture Decision Records (ADRs)</span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span>High-level solution and integration diagrams</span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span>Capability and non-functional architecture documentation</span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span>Governance frameworks and architecture standards</span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span>Executive architecture communications and strategy presentations</span> </p> </li> </ul> </div> <div> <p> </p> <p> </p> <p> <b>What We're Looking For</b> </p> <p> </p> </div> <div> <p> <b>Required Experience</b> </p> </div> <div> <ul> <li> <p> <span>12+ years of experience designing large-scale enterprise software platforms.</span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span>Strong software architecture expertise covering distributed systems, cloud-native architectures, event-driven systems, integration platforms, scalability, resilience, and security.</span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span>Proven experience leading architecture across multiple teams and products.</span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span>Experience influencing strategic technology decisions without direct authority.</span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span>Strong understanding of software delivery within agile organizations.</span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span>Demonstrated ability to mentor senior engineers and architects.</span> </p> </li> </ul> </div> <div> <p> </p> <p><br></p></div></div><div><div> </div> </div> <p> </p> </div> </div> <div> <div> </div> </div>
<p>G4S is seeking a results-driven, highly proactive Outdoor Sales Representative to expand our market presence and actively acquire new business. In this role, you will be expected to actively hunt for new leads, prospect untapped clients, and leverage your existing portfolio to generate revenue. If you are a natural net-worker with strong negotiation skills, a proven ability to find and close new accounts from scratch, and a structured approach to field reporting, we want you on our team.</p><p>Key Responsibilities</p><ul><li>Active Prospecting & Client Acquisition: Actively research the market, conduct cold outreach, and canvas field opportunities to identify and bring in brand-new corporate accounts.</li><li>Network & Portfolio Utilization: Leverage existing industry connections, corporate networks, and referrals to generate immediate qualified sales leads.</li><li>Field Visits & On-Site Assessments: Conduct regular outdoor visits with prospective clients to assess their security and facilities needs and present tailored G4S solutions.</li><li>Negotiation & Closing: Drive the full sales process from initial cold contact through contract negotiation to final closing.</li><li>Reporting & Tracking: Maintain structured records of daily field visits, new leads found, visit outcomes, and sales pipelines for regular reporting to management.</li><li>Account Management: Build long-lasting relationships with newly acquired clients to ensure retention and open doors for upselling.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Proven Sales Experience: 3+ years of success in B2B/outdoor sales with a proven track record of hunting and converting new clients.</p><p>Proactive "Hunter" Mindset: Demonstrated ability to independently find new leads through cold calls, field research, and networking.</p><p>Established Client Network: Possesses an active network of business contacts to quickly identify new business opportunities.</p><p>Strong Negotiation Skills: Excellent persuasion, communication, and deal-closing capabilities.</p><p>Structured Reporting: Ability to accurately track field activity and deliver clear, detailed visit reports.</p><p>Mobility: Valid driver s license and access to a reliable vehicle for frequent field visits.</p><p>What We Offer</p><ul><li>Competitive base salary with an attractive performance-based commission scheme.</li><li>Professional growth opportunities within an industry-leading global company.</li><li>Supportive, growth-focused work environment.</li></ul>
<p>Reporting to the Head of mission, the Program Coordinator will be in charge of the supervision of programs and the local staff related to the programs. Your main responsibilities will be the following (evolving and non exhaustive list) : • Contribute to the mission's operational strategy through context analysis, needs assessments, solution proposals, budgeting, and HR planning. • Design and plan projects, including needs assessments, baseline surveys, and action proposals. • Oversee project implementation, including activity planning, monitoring, and collecting verification sources. • Manage partnerships, including defining modalities, supervising capacity-building plans, and ensuring partner oversight. • Prepare and submit reports for the Head of Mission, donors, and ad hoc purposes. • Monitor and manage program budgets, ensuring alignment with forecasts and validating expenditures. • Address project delays, conflicts, or issues and propose improvements to reporting formats.</p><p><strong>Desired Candidate Profile</strong></p><p>Degree Required: Relevant Master s level qualification in International Relations / Political Sciences / Project management or similar academic achievement ; • Minimum Experience: Minimum 3 years of previous experience in humanitarian work ; • Experience of strategic thinking, including identifying, analyzing, problem solving and responding to opportunities and challenges and the ability to translate these into practical plans of action ; • Knowledge and experience of project planning and budget holding; proposal and report writing ; • Solid skills regarding project management tools (Logical Framework analysis, project cycle management, objectives and indicators etc.) ; • Strong communication skills ; • Excellent written and spoken English (and desirably French and/or Arabic) ; • Leadership skills and a supportive management style (experience managing national and expatriate staff) ; • Experience of working within an insecure environment with responsibility for security planning, monitoring and management ; • Confident and proficient in the use of MS Office, especially Word and Excel.</p><p>Conditions : • 6 months, full time, renewable; • Contract start date: ASAP ; • Remuneration according to profile; • Per diem, guesthouse; • Health insurance - 60% covered by SIF; • Repatriation/liability insurance - 100% covered by SIF; • Break allowance during the 3 and 9 month breaks; • Airfare to and from the mission location to home - paid by SIF at 6 and 12 months.</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b> SCOPE OF WORK, R</b>ESPONSIBILITIES AND DESCRIPTION OF THE PROPOSED ANALYTICALWORK Under the supervision of the Senior Project Officer and the Director General of the Directorate of Municipalities and local authorities in Lebanon, the consultant will be responsible for: Organizing the files of each municipal police applying for the ID and follow up on missing documentation. Coordinating with the ISF for each candidate s criminal record file. Data entry of each municipal police file into the MOIM database Follow up on the printing and dissemination of Municipal police IDs with relevant authorities. Flagging and troubleshooting issues pertaining technical issues with the MOIM database EXPECTED OUTPUTS AND DELIVERABLES The consultant is expected to complete the above tasks and activities, noting that the total duration should not exceed 6 month without exceeding 8 working days per month. INSTITUTIONAL ARRANGEMENTS The consultant will work under the overall guidance of the Governance and Rule of Law Chief Technical Advisor/ Project Officer. The title rights, copyrights and all other rights whatsoever nature in any material produced under the provisions of this TOR will be vested exclusively in UNDP. UNDP has full ownership of the activity and of its final product. Thus, any public mention (including through social media) about the activity should state clearly that ownership. In addition, any public appearance related to the activity should be coordinated and approved by UNDP. UNDP will be responsible for providing the contractor with all necessary materials related to the project in a timely, thorough, and transparent manner. UNDP will be also responsible for providing clarifications and facilitation of work. The consultant shall rely on his/her own means of communication and shall commute from/to place of residence to duty station at his own expense. </p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>A High-School degree is required</p><p>At least 2 years of relevant experience in working with the Ministry of Interior and Municipalities, Internal security forces and municipalities</p><p>Language: Fluency in Arabic and English.</p><p></p></section>
<p>Created in 1991, Secours Islamique France (SIF) is an international non-governmental relief and development organisation. The SIF acts in strict neutrality, without distinction of origin, gender or religion, and is dedicated to alleviating the suffering of the world's most deprived populations.</p><p>Mission Reporting to the Head of mission, the Program Coordinator will be in charge of the supervision of programs and the local staff related to the programs. Your main responsibilities will be the following (evolving and non exhaustive list) :</p><ul><li>Contribute to the mission's operational strategy through context analysis, needs assessments, solution proposals, budgeting, and HR planning.</li><li>Design and plan projects, including needs assessments, baseline surveys, and action proposals.</li><li>Oversee project implementation, including activity planning, monitoring, and collecting verification sources.</li><li>Manage partnerships, including defining modalities, supervising capacity-building plans, and ensuring partner oversight.</li><li>Prepare and submit reports for the Head of Mission, donors, and ad hoc purposes.</li><li>Monitor and manage program budgets, ensuring alignment with forecasts and validating expenditures.</li><li>Address project delays, conflicts, or issues and propose improvements to reporting formats.</li></ul><p>Conditions :</p><ul><li>6 months, full time, renewable;</li><li>Contract start date: ASAP ;</li><li>Remuneration according to profile;</li><li>Per diem, guesthouse;</li><li>Health insurance - 60% covered by SIF;</li><li>Repatriation/liability insurance - 100% covered by SIF;</li><li>Break allowance during the 3 and 9 month breaks;</li><li>Airfare to and from the mission location to home - paid by SIF at 6 and 12 months.</li></ul><p>A Committed HR Policy: Secours Islamique France considers diversity a strength. We therefore review all applications, provided they demonstrate the skills required for the position to be filled. As a humanitarian NGO, SIF is committed to respecting the humanitarian principle of Do No Harm and ensures that the safety of our beneficiaries (including children), employees, volunteers, partners, and service providers is a primary consideration in all of its activities. SIF maintains a zero-tolerance policy toward any form of fraud, corruption, psychological/sexual harassment, abuse or violence of any kind, and, more broadly, any breach of legislation, regulations, the Child Safeguarding Policy (CSP), or the internal code of conduct, both at headquarters and in the field. In line with these principles, this position is subject to a criminal record check as well as professional reference checks. Our charter is a genuine commitment: we mobilise all of our staff to promote, share, and uphold the principles set out. Together, let s rise to the challenge for a solidarity that transcends differences.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Degree Required: Relevant Master s level qualification in International Relations / Political Sciences / Project management or similar academic achievement ;</li><li>Minimum Experience: Minimum 3 years of previous experience in humanitarian work ;</li><li>Experience of strategic thinking, including identifying, analyzing, problem solving and responding to opportunities and challenges and the ability to translate these into practical plans of action ;</li><li>Knowledge and experience of project planning and budget holding; proposal and report writing ;</li><li>Solid skills regarding project management tools (Logical Framework analysis, project cycle management, objectives and indicators etc.) ;</li><li>Strong communication skills ;</li><li>Excellent written and spoken English (and desirably French and/or Arabic) ;</li><li>Leadership skills and a supportive management style (experience managing national and expatriate staff) ;</li><li>Experience of working within an insecure environment with responsibility for security planning, monitoring and management ;</li><li>Confident and proficient in the use of MS Office, especially Word and Excel.</li></ul>
<p><br></p><p>The Public Health Unit (PHU) at IOM supports national and local health systems in Lebanon through the implementation of public health interventions, emergency preparedness and response, disease surveillance, community outreach, health promotion, border health, and health system strengthening activities. PHU works in close coordination with the Ministry of Public Health (MoPH) Lebanon, health sector partners, UN agencies, NGOs, health facilities, implementing partners, and other relevant stakeholders to support continuity of essential health services, strengthen preparedness and response capacities, and enhance access to healthcare services for vulnerable and affected populations across Lebanon. PHU activities target vulnerable and crisis-affected populations, including migrants, displaced persons, refugees, and underserved communities. Under its various programmes, PHU supports communicable disease prevention and control, including Tuberculosis, HIV, and outbreak-prone diseases; community-based surveillance; referral and linkage to care; border health activities; emergency health response; and field-level monitoring of public health risks in shelters, communities, points of entry, and supported health facilities. Within this context, the consultant will support field verification, activity follow-up, monitoring of implementation progress, data collection, documentation, and reporting related to PHU interventions. The consultant will also contribute to strengthening the quality, timeliness, accountability, and operational follow-up of field implementation through the submission of structured field monitoring reports, identification of operational gaps and challenges, and support to follow-up actions under the guidance and supervision of the National Project Officer. The consultancy is deliverable-based, with payment and performance linked to the timely submission of agreed field monitoring outputs, reports, verification activities, and documentation in line with monthly workplans approved by the supervisor.</p><p>Organizational Department / Unit to which the Consultant is contributing</p><p>Public Health Unit (PHU), IOM Lebanon</p><p><b>Required Qualifications and Experience</b></p><p>Education</p><p>High school diploma with at least four years of relevant professional experience; or, Bachelor s degree in a health-related field (preferably Medicine, Nursing, Public Health, or other health-related disciplines) from an accredited academic institution with a minimum of two years of relevant professional experience.</p><p>Experience</p><p>Experience in liaising with governmental authorities, national/international institutions, United Nations agencies and non-governmental organizations;</p><p>Experience in working with migrants, refugees, internally displaced persons, victims of trafficking and other vulnerable groups; and,</p><p>Prior work experience with international humanitarian organizations, non-government or government institutions/organization in a multi-cultural setting is an advantage</p><p>Experience in field implementation, community outreach, health promotion, public health surveillance, referral follow-up, or humanitarian health programming.</p><p>Experience in monitoring, verification, data quality assurance, compliance monitoring, programme reporting or health information management is an advantage.</p><p>Languages</p><p>For this consultancy, fluency in English and Arabic is required. Knowledge of French or other UN languages is an advantage. Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.</p><p>Travel required</p><p>Field visits required</p><p>Required Competencies</p><p>IOM s competency framework can be found at this link . Competencies will be assessed during the selection process.</p><p>Values - all IOM staff members must abide by and demonstrate these five values:</p><p>Inclusion and respect for diversity : Respects and promotes individual and cultural differences. Encourages diversity and inclusion.</p><p>Integrity and transparency : Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.</p><p>Professionalism : Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.</p><p>Courage : Demonstrates willingness to take a stand on issues of importance.</p><p>Empathy : Shows compassion for others, makes people feel safe, respected and fairly treated.</p><p>Core Competencies behavioural indicators</p><p>Teamwork : Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.</p><p>Delivering results : Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.</p><p>Managing and sharing knowledge : Continuously seeks to learn, share knowledge and innovate.</p><p>Accountability : Takes ownership for achieving the Organization s priorities and assumes responsibility for own actions and delegated work.</p><p>Communication : Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma with at least four years of relevant professional experience; or, Bachelor s degree in a health-related field (preferably Medicine, Nursing, Public Health, or other health-related disciplines) from an accredited academic institution with a minimum of two years of relevant professional experience.</li><li>Experience in liaising with governmental authorities, national/international institutions, United Nations agencies and non-governmental organizations;</li><li>Experience in working with migrants, refugees, internally displaced persons, victims of trafficking and other vulnerable groups; and,</li><li>Prior work experience with international humanitarian organizations, non-government or government institutions/organization in a multi-cultural setting is an advantage</li><li>Experience in field implementation, community outreach, health promotion, public health surveillance, referral follow-up, or humanitarian health programming.</li><li>Experience in monitoring, verification, data quality assurance, compliance monitoring, programme reporting or health information management is an advantage.</li><li>Fluency in English and Arabic is required. Knowledge of French or other UN languages is an advantage.</li></ul>
The Accountant is responsible for maintaining and reconciling all payable account and issues payment vouchers. S/He is responsible for the preparation of the monthly payroll for the company employees.
<br>S/he is involved in the preparation of periodical governmental employment related reports.
<br>S/he handles information in strict confidentiality.
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<br>Responsibilities:
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<br>Handle all suppliers’ accounts by processing and settling statements.
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<br>Prepare, post payments, and process bank transfers.
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<br>Process letters for bank transfers and files the appropriate documents.
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<br>Prepare financial reports such as profit and loss statement.
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<br>Prepare budget (project cash) for each project with follow-up and updating at each deviation.
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<br>Prepare cash-flow projection by determining daily, weekly, and monthly cash needs to meet the company’s expenditures.
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<br>Issue checks and reconciles petty cash.
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<br>Ensure that all payment entries are filed with supporting documents.
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<br>Maintain and reconcile all employees accounts.
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<br>Match vendor invoices against purchase orders in a timely manner as when submitted by suppliers.
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<br>Coordinate with the sales department and set up new customer accounts on the system.
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<br>Manage the payroll module by ensuring all data and information is current and complete.
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<br>Prepare & process monthly payroll, for staff, print and distribute pay slips. Prepare monthly salary report.
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<br>Prepare monthy income statements and balance sheet.
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<br>Prepare monthly & quarterly social security and income tax payments reports. Prepare quarterly VAT.
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<br>Assist with the periodic Audits (internal and external).
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<br>Maintain cost enter data entry (project by project) including transportation, engineering, administration, labor…
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<br>Maintain confidentiality of all payroll and data information.
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<br>Work Schedule: 7:30 a.m to 5:00 pm
<br>Every other Saturday 7:30 to 1:00
<p>Aspire Software is looking for a Customer-Technical Support Specialist to join our team in Lebanon. Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p><p>Role Overview</p><p>As a Technical Customer Support Specialist, you are often the first person a hotel contacts when something in its property management system is not working sometimes during check-in and with guests waiting. You will help customers use our software effectively, answer how-to questions, diagnose technical problems, and resolve issues across a broad range of hospitality products and integrations. This includes explaining workflows, guiding users through configuration and operational tasks, reproducing reported problems, and determining whether an issue is related to data, configuration, permissions, an integration, or a software defect. You will resolve as much as possible during the initial interaction. When escalation is required, you will document the issue with enough evidence and context that the next person can continue the investigation without starting over. Tickets are initially triaged and tagged through AI-assisted workflows. You will assess that triage, correct it when necessary, review drafted responses, and take over the conversation whenever a customer needs direct assistance from a person.</p><p>What You Will Do</p><ul><li>Work the Shared Support Queue</li><li>Pull tickets from the team s shared queue, prioritize your workload based on severity, customer impact, and ticket age, and take ownership of each issue through resolution. The team works toward shared service and open-ticket goals rather than relying only on individually assigned inboxes.</li><li>Support Customers Across Every Channel</li><li>Provide support through phone, email, and chat. Adjust your communication style to the situation, whether you are answering a straightforward software question or leading a live troubleshooting call with a hotel experiencing an urgent operational issue.</li><li>Answer Product and Workflow Questions</li><li>Help customers understand how to use the software in their day-to-day hotel operations. This includes explaining features, walking users through processes, helping with configuration, and identifying when a how-to question is actually the result of incorrect setup, missing permissions, or unexpected system behavior.</li><li>Work With AI-Assisted Support Tools</li><li>Review AI-generated classifications and drafted responses before relying on them as our answer. Correct intent, priority, sentiment, language, and product classifications when necessary, and suppress automated responses when they would be inappropriate, including security, legal, or previously escalated matters. AI output is a starting point. You remain accountable for the accuracy of the response and for confirming that the customer s issue has been resolved.</li><li>Diagnose Issues Across Our Product Portfolio</li><li>Support roommaster Cloud, roommaster Anywhere, our browser-based PMS, Booking Engine and Channel Manager, roommaster Payments, Caretaker/Eventory and many more. Identifying the correct product, environment, database region, and affected workflow is often the first step in the diagnostic process.</li><li>Troubleshoot Integrations</li><li>Investigate issues involving data moving between connected systems, such as: Availability not reaching an online travel agency Reservations not arriving in the PMS Rates or restrictions not updating Transactions missing from reports Third-party systems returning incomplete or unexpected data Use logs, audit trails, request and response data, and the behavior of both systems to determine where the handoff failed.</li><li>Support Card Payments and Terminals</li><li>Assist with payment-terminal setup and connectivity, batch and settlement questions, refund, duplicate charges, tokenization, and processor-side issues. Understand what can be addressed within roommaster and when the issue must be escalated to another internal team.</li><li>Support Distribution and OTA Connectivity</li><li>Troubleshoot room and rate mapping, availability and restriction updates, and connections with platforms such as Booking.com, Expedia, Agoda, and Airbnb. Recognize the operational impact of distribution issues. For example, a stalled availability update that could cause a hotel to oversell rooms requires a different response than a routine mapping question.</li><li>Maintain Accurate Support Records</li><li>Ensure each ticket contains the correct: Ticket form and classification Customer organization and contact Product and product-automation fields Priority and severity Problem-versus-question classification Troubleshooting notes and supporting evidence Contacts must be associated with the correct organization, and all required information must be completed before a ticket is resolved.</li><li>Reduce Repeat Contact</li></ul><p><strong>Desired Candidate Profile</strong></p><p>At least one year of experience in technical support, application support, software support, or a comparable customer-facing technical role</p><p>A structured diagnostic approach: reproduce the issue, isolate variables, form and test a hypothesis, and escalate with evidence</p><p>Ability to distinguish among a product question, data issue, configuration problem, permissions issue, integration failure, and software defect</p><p>Comfort using browser developer tools, including reviewing console errors and inspecting failed network requests</p><p>Working knowledge of APIs and integrations, including HTTP status codes, request and response payloads, and webhooks</p><p>Ability to reconstruct events using logs, audit trails, transaction histories, and customer conversations</p><p>Strong written English and the ability to produce clear, accurate responses suitable for customers, hotel management, processors, vendors, and other stakeholders</p><p>Clear and confident spoken English, including the ability to lead a live call with a customer experiencing a stressful operational issue</p><p>Ability to manage and prioritize your workload without needing to be given a daily task list</p><p>Strong ownership and follow-through, including confirming that the customer s issue has been resolved</p><p>Beneficial Experience</p><ul><li>Hotel front-desk, reservations, accounting, or back-office experience</li><li>Experience with card payments or payment terminals, including Adyen, or another hotel or retail payment provider</li><li>Experience with channel managers, booking engines, or OTA extranets</li><li>Experience with Zendesk or a comparable ticketing platform</li><li>SQL knowledge or experience building reports from a relational database</li><li>Basic networking knowledge</li><li>Ability to use AI-assisted tools effectively while critically evaluating their output for accuracy, relevance, tone, security, and appropriateness</li><li>Experience supporting SaaS products or connected software platforms</li></ul>
Position Overview
<br>We are seeking a creative and versatile Social Media & Content Creator to manage and elevate the digital presence across our brands. In this role, you will plan, produce, edit, and publish engaging multimedia content to drive brand awareness, audience growth, and commercial initiatives.
<br>Key Responsibilities
<br>• Content Production: Film, edit, and write copy for high-quality short-form videos (Reels, TikToks), photos, stories, and promotions across Instagram, Facebook, LinkedIn, TikTok, and YouTube.
<br>• Planning & Strategy: Develop and execute social media calendars aligned with product launches, seasonal campaigns, and marketing priorities.
<br>• Account & Community Management: Publish approved posts, monitor audience interactions, handle routine inquiries, and strictly manage brand account access and security.
<br>• Team Collaboration: Work closely with the Graphic Designer, Sales, and Operations teams to cover company activities, live events, and promotional campaigns.
<br>• Analytics & Performance: Track platform insights (reach, engagement, views) to evaluate performance and continuously refine content strategies.
<br>Key Requirements
<br>• Experience: 2–4 years of hands-on experience in social media and digital content creation.
<br>• Education: Degree or Diploma in Marketing, Digital Marketing, Communications, Multimedia, or a related field.
<br>• Technical Skills: Strong photo/video capture skills and proficiency with tools like CapCut, Canva, Adobe Premiere Pro, and Photoshop.
<br>• Portfolio Required: A portfolio showcasing original social media videos, reels, photography, and digital campaigns.
<br>• Core Competencies: Visual storytelling, trend awareness, multi-brand adaptability, and commercial focus
<p><b>JOB SUMMARY </b></p><p><br></p><p>Prepare patients for various procedures including, but not limited to, vision testing, refraction, eye pressure measurement, dilation, and imaging. Additionally, assist and prepare for office-based procedures. Support the mission and vision of the American University of Beirut Medical Center (AUBMC) and that of the Department.</p><p><b><br></b></p><p><b>ESSENTIAL FUNCTIONS / TASK GROUPS</b></p><p>Greet, receive, and create a positive experience for every patient/family by demonstrating a professional, caring, empathetic and friendly approach following the service excellence standards and guidelines.</p><p>Handle and attend to ophthalmic patients by obtaining patient's history, screening, identifying, and documenting serious errors as well as fitting contact lenses and conducting the visual accuracy test.</p><p>Perform ophthalmic tests such as but not limited to Pachymetry test, ocular motility exam, refraction test, tonometry test, visual field exam, angiography test, etc...</p><p>Dilate the patient's pupil with knowledge of contraindications.</p><p>Provide patients with instructions about the procedure and document all results and findings in the patient's medical record and forward to the physician.</p><p>Maintain and calibrate ophthalmic diagnostic machines on a weekly basis.</p><p>Assess medical supplies and eye drops on a weekly basis as well as order and replenish stored items of medical supplies.</p><p>Perform other related tasks as requested by direct supervisor.</p><p>COMPETENCIES</p><p>Client Focus - Achievement Orientation - Initiative - Communication Skills - Professionalism - Patient Assessment - Planning & Organizing - Technical Expertise</p><p>KNOWLEDGE / KNOW-HOW</p><p>Knowledge</p><p>Knowledge of ophthalmic nomenclature and ophthalmic policies and procedures.</p><p>Education: Minimum Education: Technique Superieur (TS) Degree in Optometry. Preferred Education: License Technique (LT) or Bachelor Degree in Optometry.</p><p>Experience: Minimum Experience: 3 - 5 years of ophthalmic experience in a similar health care setting.</p><p>Languages: Arabic and English (IET >/= 500). French is an asset.</p><p>Computer Skills: Proficient use in Microsoft Office Applications and other software as needed by the job.</p><p>REPORTING CHANNEL / SUPERVISORY CHANNEL</p><p>Reporting Channel: Reporting to: 1st Level: Clinical Department Administrator (Ophthalmology)</p><p>Reporting to: 2nd Level: Nurse Leader for Clinical Affairs</p><p>Supervisory Channel: None</p><p>JOB CHARACTERISTICS</p><p>Physical Effort: Occasional physical effort</p><p>Work Schedule: Regular weekdays</p><p>Working Conditions: Exposed to patient element</p><p><strong>Desired Candidate Profile</strong></p><p>Education: Minimum Education: Technique Superieur (TS) Degree in Optometry. Preferred Education: License Technique (LT) or Bachelor Degree in Optometry.</p><p>Experience: Minimum Experience: 3 - 5 years of ophthalmic experience in a similar health care setting.</p><p>Languages: Arabic and English (IET >/= 500). French is an asset.</p><p>Computer Skills: Proficient use in Microsoft Office Applications and other software as needed by the job.</p>
<p>Responsible for assessment, diagnosis, treatment planning and provision of psychotherapy, in an outpatient setting, to a defined caseload of child and adolescent patients and their families. Maintains appropriate documentation for services provided. Supports the mission and vision of the American University of Beirut Medical Center (AUBMC) and that of the Department of Psychiatry.</p><p>ESSENTIAL FUNCTIONS / TASK GROUPS</p><p>Conduct in a safe, ethical and professional manner evidence-based psychotherapeutic interventions with the aim of improving patients mental health.</p><p>Provide emergency assessment and intervention as required.</p><p>Evaluate treatment efficacy and patient progress to aid in establishing or adjusting treatment.</p><p>Communicate in a clear and concise manner any information that may influence the patient s treatment or well-being, including preparing clinical progress notes and other required documentation.</p><p>Consult with psychiatrists and other team members as needed.</p><p>Review the appropriate medical records and patient history.</p><p>Prepare and submit reports on mental health activities as requested.</p><p>Participate in department meetings, treatment team meetings and educational/staff development activities as required for this position.</p><p>Perform other related duties as assigned by the direct supervisor.</p><p>COMPETENCIES</p><p>Client Focus - Professionalism - Initiative - Communication Skills - Problem Solving - Team Skills - Planning & Organizing</p><p>Patient Assessment - Safety and Health Management - Ethical Practice</p><p>KNOWLEDGE / KNOW-HOW</p><p>Knowledge: Knowledge of child and adolescent psychopathology and its psychotherapeutic applications.</p><p>Education: Minimum Education: Master's Degree in Clinical Psychology or Counseling Psychology.</p><p>Licensures: License to practice from the Lebanese Ministry of Public Health.</p><p>Experience: Minimum Experience: 2 years of post-master's experience in a clinical setting.</p><p>Languages: Arabic and English. French is an asset.</p><p>Computer Skills: Proficient in the use of Microsoft Applications</p><p>REPORTING CHANNEL / SUPERVISORY CHANNEL</p><p>Reporting Channel: Reporting to: 1st Level: Director, Child & Adolescent Psychiatry Division</p><p>Reporting to: 2nd Level: 2nd Level: Vice Chair of Psychology Affairs</p><p>Supervisory Channel: None</p><p>JOB CHARACTERISTICS</p><p>Physical Effort: Little or no physical effort</p><p>Work Schedule: Regular weekdays</p><p>Working Conditions: Exposed to patient element</p><p><strong>Desired Candidate Profile</strong></p><p>Minimum Education: Master's Degree in Clinical Psychology or Counseling Psychology.</p><p>Licensures: License to practice from the Lebanese Ministry of Public Health.</p><p>Experience: Minimum Experience: 2 years of post-master's experience in a clinical setting.</p><p>Languages: Arabic and English. French is an asset.</p><p>Computer Skills: Proficient in the use of Microsoft Applications</p>
<p>Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p><p>As a Full Stack Developer you ll design, build, and maintain features across the full stack from database and back-end services through to the front-end screens our customers use every day. You ll work within a collaborative, cross-functional team to solve real technical challenges and deliver improvements that thousands of grant managers rely on across the UK and beyond. We re a remote-first company, so you ll collaborate with teammates across locations and are trusted to do your best work wherever you re based. This is a hands-on development role for someone who s ready to take ownership of features and grow their skills quickly. You ll contribute to technical discussions, learn from experienced engineers, and help raise the quality of everything we ship. Just as importantly, this is an AI-native role. We expect you to use modern AI tooling to problem-solve and deliver faster every day, while also helping us build AI capabilities directly into the Flexigrant platform. If using AI to accelerate your work is already second nature to you, you ll fit right in.</p><strong>Key responsibilities</strong><ul><li>Design, develop, and maintain robust, scalable, and secure features across the full stack</li><li>Write clean, efficient, well-documented code that adheres to best practices</li><li>Use AI tooling as a core part of your daily workflow to problem-solve, write, review, and ship code faster</li><li>Help build AI-powered features into the Flexigrant platform</li><li>Contribute to technical discussions and architectural decisions within the team</li><li>Take part in code reviews to maintain quality and share knowledge</li><li>Debug and resolve issues across the application stack</li><li>Work with the Product Owner and team to refine requirements and turn them into working software</li><li>Participate in agile ceremonies sprint planning, daily stand-ups, and retrospectives</li><li>Contribute to continuous improvement of our development processes and practices</li><li>Help support and maintain the production environment</li><li>Stay current with emerging technologies, with a particular focus on advances in AI</li></ul><p>2+ years of professional software development experience building secure, scalable applications in a fast-paced Agile environment</p><p>Strong proficiency in C# / VB.NET and the .NET stack, including .NET Core and ASP.NET (MVC / Web API)</p><p>Solid front-end skills across HTML, CSS, JavaScript and TypeScript</p><p>Experience coding responsive web applications for a range of devices and browsers</p><p>Strong relational database skills, particularly MS SQL Server and T-SQL, including schema design, data modelling, and query optimisation</p><p>Good understanding of application architecture and software design principles (SOLID, DRY, object-oriented design)</p><p>Understanding of security best practices in software development</p><p>Knowledge of RESTful API design and implementation, and service-based architecture</p><p>Experience with cloud platforms, preferably Microsoft Azure</p><p>Experience with version control systems</p><p>Understanding of CI/CD pipelines and DevOps practices</p><p>Ability to write automated tests (unit, integration, etc.)</p><p>Experience using Claude Code and/or other AI coding tools (e.g. Cursor, GitHub Copilot) as part of day-to-day development</p><p>Experience using agentic AI software development lifecycles and workflows</p><p>Ability to translate requirements from meetings and conversations into user stories or technical specs</p><p><strong>Working AI-Native</strong></p><p>AI is central to how we build, not an afterthought. This role calls for someone who is AI-native: you already reach for AI to accelerate your work, and you re excited to help embed AI deeper into both our development process and our product. We ll explore your AI fluency in the interview, so be ready to talk through and show how you work.</p><p>What AI-native means to us:</p><ul><li>You use AI coding tools such as Claude Code, Cursor, or GitHub Copilot as a natural, daily part of how you write, review, test, and ship code</li><li>You have experience with agentic AI software development lifecycles and workflows directing AI agents to plan, build, and iterate on real work, rather than using AI only for autocomplete or to answer one-off questions and queries</li><li>You know how to prompt, steer, and critically review AI output, keeping quality and security high rather than blindly accepting suggestions</li><li>You re keen to help design and build AI-powered features into the Flexigrant platform</li><li>You stay on top of a fast-moving field, continually adopting new tools and techniques that make you and the team more effective</li></ul><p>The bar here is high: we re looking for someone at least as AI-native as our strongest engineers, and ideally someone who can raise it further.</p><p><strong>Personal Characteristics</strong></p><ul><li>Strong problem-solving skills with attention to detail</li><li>Excellent written and verbal communication, able to be clear, concise, and accurate with both technical and non-technical audiences</li><li>Self-motivated, with the ability to work independently when needed</li><li>Collaborative team player who thrives in cross-functional environments</li><li>Genuine passion for learning and staying current with technology, especially AI</li><li>Pragmatic approach to development, with a focus on delivering value</li><li>Resilience and adaptability when facing technical challenges</li><li>Customer-focused mindset that considers end-user impact</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>2+ years of professional software development experience building secure, scalable applications in a fast-paced Agile environment</li><li>Strong proficiency in C# / VB.NET and the .NET stack, including .NET Core and ASP.NET (MVC / Web API)</li><li>Solid front-end skills across HTML, CSS, JavaScript and TypeScript</li><li>Experience coding responsive web applications for a range of devices and browsers</li><li>Strong relational database skills, particularly MS SQL Server and T-SQL, including schema design, data modelling, and query optimisation</li><li>Good understanding of application architecture and software design principles (SOLID, DRY, object-oriented design)</li><li>Understanding of security best practices in software development</li><li>Knowledge of RESTful API design and implementation, and service-based architecture</li><li>Experience with cloud platforms, preferably Microsoft Azure</li><li>Experience with version control systems</li><li>Understanding of CI/CD pipelines and DevOps practices</li><li>Ability to write automated tests (unit, integration, etc.)</li><li>Experience using Claude Code and/or other AI coding tools (e.g. Cursor, GitHub Copilot) as part of day-to-day development</li><li>Experience using agentic AI software development lifecycles and workflows</li><li>Ability to translate requirements from meetings and conversations into user stories or technical specs</li><li><strong>Working AI-Native</strong>: AI is central to how we build, not an afterthought. This role calls for someone who is AI-native: you already reach for AI to accelerate your work, and you re excited to help embed AI deeper into both our development process and our product. We ll explore your AI fluency in the interview, so be ready to talk through and show how you work.</li><li>What AI-native means to us:</li><ul><li>You use AI coding tools such as Claude Code, Cursor, or GitHub Copilot as a natural, daily part of how you write, review, test, and ship code</li><li>You have experience with agentic AI software development lifecycles and workflows directing AI agents to plan, build, and iterate on real work, rather than using AI only for autocomplete or to answer one-off questions and queries</li><li>You know how to prompt, steer, and critically review AI output, keeping quality and security high rather than blindly accepting suggestions</li><li>You re keen to help design and build AI-powered features into the Flexigrant platform</li><li>You stay on top of a fast-moving field, continually adopting new tools and techniques that make you and the team more effective</li></ul><li>The bar here is high: we re looking for someone at least as AI-native as our strongest engineers, and ideally someone who can raise it further.</li><li><strong>Personal Characteristics</strong></li><ul><li>Strong problem-solving skills with attention to detail</li><li>Excellent written and verbal communication, able to be clear, concise, and accurate with both technical and non-technical audiences</li><li>Self-motivated, with the ability to work independently when needed</li><li>Collaborative team player who thrives in cross-functional environments</li><li>Genuine passion for learning and staying current with technology, especially AI</li><li>Pragmatic approach to development, with a focus on delivering value</li><li>Resilience and adaptability when facing technical challenges</li><li>Customer-focused mindset that considers end-user impact</li></ul></ul>
<p>Department Service Center The After-Sales Support Officer is responsible for coordinating customer support activities after the sale, serving as the main communication link between customers, technicians, sales, warehouse, and management. The role ensures that service requests, warranty claims, repairs, maintenance visits, and customer complaints are properly recorded, followed up, and resolved within the required timeframe. Main Duties and Responsibilities Receive and register customer service requests, complaints, warranty claims, and repair requests. Communicate with customers to understand their issues and collect all required product and purchase information. Coordinate product inspections, repairs, maintenance visits, and installations with service center technicians. Follow up on each service request from receipt until completion and customer confirmation. Provide customers with clear updates regarding inspection results, repair status, expected completion dates, costs, and warranty coverage. Verify warranty eligibility based on invoices, serial numbers, warranty conditions, and company policies. Prepare service reports, quotations, job cards, delivery notes, and other after-sales documentation. Maintain accurate records of customer cases, repair history, complaints, and completed services in the company system. Coordinate with the warehouse and procurement teams regarding spare parts, replacement products, and required tools. Coordinate with the sales team when customer cases require commercial follow-up or additional product support. Arrange the receipt and return of customer products and ensure proper documentation and handover. Follow up with customers after service completion to confirm satisfaction and proper product operation. Escalate delayed, repeated, or unresolved technical issues to the Service Center Manager. Prepare periodic reports on open cases, response time, resolution time, recurring issues, and customer satisfaction. Support continuous improvement initiatives to enhance after-sales service quality, efficiency, and customer experience. Ensure compliance with company procedures, warranty policies, and customer service standards.</p><p><strong>Desired Candidate Profile</strong></p><p>Regulatory Requirements Education and Experience Diploma or bachelor s degree in Business Administration, Customer Service, Electronics, , or a related field. Minimum of 2 3 years of experience in after-sales support, customer service, technical coordination, or a similar role. Previous experience with inverters, batteries, electronics, security systems, or technical products is preferred. Basic understanding of technical troubleshooting, repair processes, and warranty procedures. Experience using ERP, CRM, ticketing, or service-management systems is preferred.</p>