System Architecture jobs in Lebanon

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Result of Service<br>The IC is to provide specialized technical expertise in the implementation, administration, monitoring, and optimization of cloud infrastructure and DevOps platforms within Microsoft Azure. The IC will be responsible for ensuring the availability, security, scalability, and performance of enterprise systems, managing CI/CD pipelines, and writing Infrastructure as Code (IaC). Crucially, the IC will work in close coordination with the internal development team to analyze existing on-premises application architectures, gather deployment requirements, and translate current on-premises VM resource metrics into optimized, cloud-native Azure resource allocations. The consultant will also execute the tactical technical migration of legacy systems from an on-premises Proxmox virtualization environment to the Microsoft Azure cloud platform.<br> Work Location<br>UN-House ESCWA / Hybrid<br> Expected duration<br>6 months<br> Duties and Responsibilities<br>Background: The Economic and Social Commission for Western Asia (ESCWA) forms part of the United Nations Secretariat and, like the other regional commissions, operates under the supervision of the United Nations Economic and Social Council. ESCWA comprises 21 Arab countries in Western Asia and North Africa. ESCWA provides a framework for the formulation and harmonization of sectoral policies for member countries, a platform for congress and coordination, a home for expertise and knowledge, and an information observatory. ESCWA activities are coordinated with the divisions and main offices of the Headquarters of the United Nations, specialized agencies, and international and regional organizations, including the League of Arab States and its subsidiary bodies, and the Gulf Cooperation Council. This position is located in the Decision-Support and Data Science Division (DSDSD). The Decision-Support and Data Science Division is part of ESCWA's broader modernization and innovation efforts, providing advanced analytics, secure digital platforms, and decision-support services within ESCWA, other UN entities, and Member States. Aligned with the UN 2.0 agenda and grounded in operational resilience, DSDS leverages cutting-edge hybrid infrastructure, scalable cloud tech frameworks, and modern deployment models to ensure high availability, security, and performance for critical digital assets. Its core functions include enterprise cloud environment management, infrastructure automation, continuous integration and continuous deployment (CI/CD) optimization, and the migration of legacy on-premises platforms to advanced public cloud ecosystems. Through these capabilities, DSDS maintains reliable, enterprise-grade digital decision-support tools that empower evidence-based decision-making and foster organizational efficiency across the region. Under the supervision of the Chief of the Decision-Support and Data Science Division and in close collaboration with the infrastructure and digital development teams, the Individual Contractor (IC) will support the implementation, automation, secure hosting, and optimization of core cloud systems and scalable technology environments to support strategic initiative delivery. Duties and responsibilities: The Cloud Systems and DevOps Analyst will perform the following tasks: - Cloud Infrastructure Implementation &amp; Administration: o Deploy, manage, and optimize enterprise-scale cloud resources within Microsoft Azure, ensuring optimal performance, governance, and resource utilization. o Administer hybrid virtualization architectures, transitioning existing virtual machines and workloads out of the on-premises Proxmox environment into designated Azure landing zones. o Maintain and configure base operating systems across enterprise Windows Server and Linux environments hosted in the cloud. - DevOps Platform Engineering &amp; Infrastructure as Code (IaC): o Design, build, and maintain automated CI/CD pipelines using Azure DevOps to support rapid, secure, and reliable software delivery cycles. o Author, review, and maintain infrastructure state using Infrastructure as Code tools, specifically Terraform, Bicep, and ARM Templates. o Develop automated operational scripts utilizing PowerShell to streamline recurring system administration and provisioning tasks. - Application Lifecycle &amp; Developer Collaboration: o Work closely with the development team to audit existing on-premises hosted applications and gather technical requirements for upcoming Azure cloud deployments. o Analyze the resource utilization and architectural dependencies of applications currently running on on-premises virtual machines to determine the optimal Azure cloud topology. o Evaluate and recommend whether applications should be migrated as traditional Infrastructure-as-a-Service (IaaS) virtual machines or refactored into cloud-native Azure resources (such as App Services, Azure SQL, or container instances) to maximize scalability and cost-efficiency. o Provide technical guidance to developers regarding cloud deployment pathways, access control configurations, and performance optimization on Azure. - Cloud Security, Identity, &amp; Monitoring: o Manage cloud governance, object lifecycles, and secure identity mapping through Azure Active Directory (Azure AD / Entra ID). o Configure comprehensive observability setups using Azure Monitor and Log Analytics to establish proactive system alerts, log analysis, and performance tracking. o Implement infrastructure hardening, security controls, and operational best practices across all deployed cloud frameworks.<br> Qualifications/special skills<br>A bachelor's degree in Computer Science, Computer Engineering, Information Technology, Cloud Engineering, System Administration, or related technical fields is required. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed. A minimum of 5 years of professional experience in system administration, IT infrastructure operations, or cloud platforms architecture is required. Demonstrated hands-on experience deploying, administering, and monitoring production cloud environments using Microsoft Azure is required. Proven experience building automated CI/CD pipelines and developing infrastructure deployments utilizing Infrastructure as Code tools (Terraform, Bicep, or ARM Templates) is required. Proven experience collaborating directly with software development teams to extract application performance metrics, translate software requirements into infrastructure specifications, and plan application modernization strategies is required. Solid technical proficiency in scripting with PowerShell and configuring core infrastructure services, including Windows Server, Linux, and Azure Active Directory, is required. Excellent analytical, problem-solving, and communication skills are required. Practical technical experience supporting or executing system migrations from on-premises hypervisors (specifically Proxmox VE or VMware) to public cloud environments (Microsoft Azure) is highly desirable. Official Microsoft certifications (e.g., Azure Administrator Associate, Azure DevOps Engineer Expert, or Azure Solutions Architect Expert) are highly desirable.<br> Languages<br>English and French are the working languages of the United Nations Secretariat; and Arabic is a working language of ESCWA. For this position, fluency in English is required and knowledge of Arabic is desirable. Note: “Fluency” equals a rating of ‘fluent’ in all four areas (speak, read, write, and understand) and “Knowledge of” equals a rating of ‘confident’ in two of the four areas.<br> Additional Information<br>Recruitment for this position is on a local basis. The incumbent is required to have the legal right to live and work in the specified working location.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><br></p><p><b>About the Role</b> Are you passionate about building scalable, reliable data platforms that power business decisions and customer experiences? As a Senior II Data Engineer at Toters, you'll design and build modern data infrastructure that enables reliable, real-time and batch data processing across the organization. You'll own the design and delivery of complex data pipelines, influence technical decisions within your domain, and help establish engineering best practices that improve the scalability, reliability, and maintainability of our data platform. Working closely with Software Engineers, Product Managers, Analytics, and Machine Learning teams, you'll help transform high-volume operational data into trusted, high-quality data products that drive business impact.</p><p>In this role, you will:</p><ul><li>Collaborate with cross-functional teams to understand business requirements and translate them into scalable data solutions.</li><li>Design, build, and maintain reliable batch and streaming data pipelines that support analytics, operational systems, and machine learning workloads.</li><li>Develop scalable data ingestion frameworks capable of processing high-volume event and transactional data.</li><li>Design and optimize data models that enable efficient analytics while supporting long-term maintainability.</li><li>Build resilient streaming solutions while balancing throughput, latency, reliability, and operational cost.</li><li>Develop and maintain modern data lakehouse architectures using cloud-native technologies and distributed data platforms.</li><li>Design schemas and data contracts that promote consistency, governance, and interoperability across systems.</li><li>Improve platform observability by implementing monitoring, alerting, data quality validation, and operational dashboards.</li><li>Troubleshoot production issues, participate in incident response, perform root cause analysis, and implement long-term improvements.</li><li>Optimize storage, compute, and data movement costs while maintaining platform performance and reliability.</li><li>Participate in architecture discussions and contribute to technical decisions that improve scalability and system resilience.</li><li>Create reusable frameworks, tooling, and engineering patterns that improve developer productivity and platform consistency.</li><li>Conduct thoughtful code reviews and share constructive feedback to maintain high engineering standards.</li><li>Mentor junior engineers through technical guidance, design discussions, and knowledge sharing.</li><li>Collaborate with Software Engineering, Product, Analytics, and Machine Learning teams to deliver scalable, high-quality data solutions.</li></ul><p>Key Qualifications</p><p>Bachelor's degree in Computer Science, Engineering, Information Systems, or a related field.</p><p>6+ years of experience designing and building production-grade data platforms or distributed data systems.</p><p>Strong SQL skills and deep understanding of data modeling, including dimensional modeling (facts and dimensions).</p><p>Hands-on experience building production data pipelines using distributed streaming platforms such as Apache Kafka, Amazon Kinesis, or Apache Pulsar, with experience in partitioning, consumer groups, schema management, delivery semantics, and troubleshooting production streaming systems.</p><p>Strong understanding of batch and streaming data processing concepts, including event time, processing time, windowing, stateful processing, and the trade-offs of exactly-once processing.</p><p>Proficiency in Python and/or JVM languages such as Java or Scala for building scalable data processing applications.</p><p>Experience designing and operating modern data lake or lakehouse architectures using Amazon S3 or equivalent object storage, Parquet, and open table formats such as Apache Iceberg, Delta Lake, or Apache Hudi.</p><p>Experience building cloud-native data infrastructure on AWS, Google Cloud Platform (GCP), or Microsoft Azure, including object storage, streaming and messaging services, IAM, networking, and cost optimization.</p><p>Experience working with distributed processing frameworks such as Apache Flink or similar streaming technologies.</p><p>Familiarity with analytical query engines such as ClickHouse or Trino.</p><p>Experience implementing Change Data Capture (CDC) solutions using Debezium or similar technologies.</p><p>Experience with modern data transformation frameworks such as dbt is a plus.</p><p>Familiarity with Infrastructure as Code using Terraform, containerization with Docker, and orchestration platforms such as Kubernetes is a plus.</p><p>Experience owning production systems, participating in on-call rotations, and resolving production data incidents.</p><p>Strong communication skills with the ability to document technical decisions, collaborate across teams, and mentor engineers.</p><p>Passion for building reliable, scalable, and maintainable data platforms.</p><p>Nice to Have</p><p>Experience building large-scale streaming architectures using Apache Flink.</p><p>Hands-on experience with Apache Iceberg, ClickHouse, or Trino in production environments.</p><p>Experience implementing CDC pipelines using Debezium or similar technologies.</p><p>Experience using dbt for transformation and analytics engineering workflows.</p><p>Experience with AWS data services such as MSK, S3, Glue, or Kinesis.</p><p>Experience deploying infrastructure using Terraform and Kubernetes.</p><p>Exposure to Machine Learning feature stores or Customer Data Platforms (CDPs).</p><p>Experience working in high-growth technology companies or on-demand marketplace platforms.</p><p>Why Toters?</p><p>Flexible work environment with hybrid-friendly roles.</p><p>Opportunity to work on a modern, cloud-native data platform that powers products used by thousands of customers every day.</p><p>Collaborate with talented engineers while growing your technical expertise and career.</p><p>Strong culture of mentorship, collaboration, and continuous learning.</p><p>Opportunity to solve complex engineering challenges involving streaming, distributed systems, and large-scale data processing.</p><p>Direct impact on business-critical products and engineering decisions.</p><p>Competitive compensation package.</p><p>Exclusive discounts on Toters orders.</p><p>First-class medical insurance.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Computer Science, Engineering, Information Systems, or a related field.</li><li>6+ years of experience designing and building production-grade data platforms or distributed data systems.</li><li>Strong SQL skills and deep understanding of data modeling, including dimensional modeling (facts and dimensions).</li><li>Hands-on experience building production data pipelines using distributed streaming platforms such as Apache Kafka, Amazon Kinesis, or Apache Pulsar, with experience in partitioning, consumer groups, schema management, delivery semantics, and troubleshooting production streaming systems.</li><li>Strong understanding of batch and streaming data processing concepts, including event time, processing time, windowing, stateful processing, and the trade-offs of exactly-once processing.</li><li>Proficiency in Python and/or JVM languages such as Java or Scala for building scalable data processing applications.</li><li>Experience designing and operating modern data lake or lakehouse architectures using Amazon S3 or equivalent object storage, Parquet, and open table formats such as Apache Iceberg, Delta Lake, or Apache Hudi.</li><li>Experience building cloud-native data infrastructure on AWS, Google Cloud Platform (GCP), or Microsoft Azure, including object storage, streaming and messaging services, IAM, networking, and cost optimization.</li><li>Experience working with distributed processing frameworks such as Apache Flink or similar streaming technologies.</li><li>Familiarity with analytical query engines such as ClickHouse or Trino.</li><li>Experience implementing Change Data Capture (CDC) solutions using Debezium or similar technologies.</li><li>Experience with modern data transformation frameworks such as dbt is a plus.</li><li>Familiarity with Infrastructure as Code using Terraform, containerization with Docker, and orchestration platforms such as Kubernetes is a plus.</li><li>Experience owning production systems, participating in on-call rotations, and resolving production data incidents.</li><li>Strong communication skills with the ability to document technical decisions, collaborate across teams, and mentor engineers.</li><li>Passion for building reliable, scalable, and maintainable data platforms.</li><li>Experience building large-scale streaming architectures using Apache Flink.</li><li>Hands-on experience with Apache Iceberg, ClickHouse, or Trino in production environments.</li><li>Experience implementing CDC pipelines using Debezium or similar technologies.</li><li>Experience using dbt for transformation and analytics engineering workflows.</li><li>Experience with AWS data services such as MSK, S3, Glue, or Kinesis.</li><li>Experience deploying infrastructure using Terraform and Kubernetes.</li><li>Exposure to Machine Learning feature stores or Customer Data Platforms (CDPs).</li><li>Experience working in high-growth technology companies or on-demand marketplace platforms.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Aspire Software is looking for a AI Developer to join our team in Lebanon.<br> Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals.<br> By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.<br> About the job: This role sits at the center of that buildout.<br> You’ll ship near-term product features while helping us make the right architectural decisions for what’s coming.<br> We need someone who can execute and see around corners someone who understands both the product experience and the platform mechanics underneath it.<br> Key Responsibilities Build and ship AI features using our PHP/MySQL/React/Node stack with OpenAI API integration.<br> Extend Astro Core chatbot capabilities new read/write actions, graph generation, analysis outputs.<br> Help improve the external MCP connector schema, authentication, capability surface.<br> Own prompt engineering for product features: design, test, iterate, and document prompts as first-class product artifacts.<br> Build the token metering and usage tracking layer per-feature, per-customer, per-tier.<br> Design and implement guardrails, access controls, and rate limiting across the Astro AI platform layer.<br> Contribute to agent architecture decisions: tool access, memory design, token pool isolation, training data boundaries.<br> Monitor AI feature performance in production latency, cost, output quality, failure modes and drive improvements.<br> Stay current on the AI tooling landscape and bring concrete recommendations to the team.<br> AI Product Development Hands-on experience integrating LLM APIs (OpenAI, Anthropic, or similar) into production applications used by real customers.<br> Prompt engineering fluency: system prompts, few-shot examples, structured outputs, tool/function calling, chain-of-thought patterns.<br> Understanding of token economics: cost per call, context management, model selection tradeoffs across feature types.<br> Experience building quality evaluation and output validation frameworks around AI features.<br> Awareness of AI-specific risks: hallucination, prompt injection, data leakage, output inconsistency.<br> Platform &amp; Architecture Thinking Experience designing or contributing to metered usage systems — API rate limiting, consumption tracking, billing integration.<br> Familiarity with designing MCP (Model Context Protocol) — understanding of how LLM-native integrations differ from traditional REST.<br> Ability to reason about multi-tenant access controls: how AI features should behave differently across customer tiers.<br> Understanding of agent architecture patterns: tool registries, memory types, token pool management, task delegation.<br> Core Stack React and Node: able to build frontend components that surface AI features, including data visualizations.<br> Solid PHP development experience — comfortable extending a production codebase, not just greenfield.<br> MySQL: schema design, query optimization, and data modeling for AI feature state and usage tracking.<br> Typescript: used on the backend of the MCP layerBachelor’s degree in computer science, Information Systems, Engineering or a related field.<br> 3+ years of experience in consulting, digital transformation, enterprise software implementation, or AI-related projects.<br> Strong understanding of Artificial Intelligence, Machine Learning, Generative AI, and automation concepts.<br> Strong presentation, communication, and stakeholder management skills.<br> Experience working directly with customers and senior business stakeholders.<br> Excellent problem-solving and analytical skills.<br></span> </div>

<p><h4>Description</h4> <p>Aspire Software is looking for an AI developer to join our team in Lebanon.</p> <p>Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p> <h4>About the job</h4> <p>This role sits at the center of that buildout. You’ll ship near-term product features while helping us make the right architectural decisions for what’s coming. We need someone who can execute and see around corners, someone who understands both the product experience and the platform mechanics underneath it.</p> <h4>Key responsibilities</h4> <ul> <li>Build and ship AI features within the Ad Orbit product using our PHP/MySQL/React/Node stack with OpenAI API integration.</li> <li>Extend Astro Core chatbot capabilities with new read/write actions, graph generation, and analysis outputs.</li> <li>Help improve the external MCP connector schema, authentication, and capability surface.</li> <li>Own prompt engineering for product features: design, test, iterate, and document prompts as first-class product artifacts.</li> <li>Build the token metering and usage tracking layer per feature, per customer, per tier.</li> <li>Design and implement guardrails, access controls, and rate limiting across the Astro AI platform layer.</li> <li>Contribute to agent architecture decisions: tool access, memory design, token pool isolation, training data boundaries.</li> <li>Monitor AI feature performance in production latency, cost, output quality, failure modes and drive improvements.</li> <li>Stay current on the AI tooling landscape and bring concrete recommendations to the team.</li> </ul> <h4>Requirements</h4> <h4>AI product development</h4> <ul> <li>Hands-on experience integrating LLM APIs (OpenAI, Anthropic, or similar) into production applications used by real customers.</li> <li>Prompt engineering fluency: system prompts, few-shot examples, structured outputs, tool/function calling, chain-of-thought patterns.</li> <li>Understanding of token economics: cost per call, context management, model selection tradeoffs across feature types.</li> <li>Experience building quality evaluation and output validation frameworks around AI features.</li> <li>Awareness of AI-specific risks: hallucination, prompt injection, data leakage, output inconsistency.</li> </ul> <h4>Platform & architecture thinking</h4> <ul> <li>Experience designing or contributing to metered usage systems — API rate limiting, consumption tracking, billing integration.</li> <li>Familiarity with designing MCP (Model Context Protocol) — understanding of how LLM-native integrations differ from traditional REST.</li> <li>Ability to reason about multi-tenant access controls: how AI features should behave differently across customer tiers.</li> <li>Understanding of agent architecture patterns: tool registries, memory types, token pool management, task delegation.</li> </ul> <h4>Core stack</h4> <ul> <li>React and Node: able to build frontend components that surface AI features, including data visualizations.</li> <li>Solid PHP development experience — comfortable extending a production codebase, not just greenfield.</li> <li>MySQL: schema design, query optimization, and data modeling for AI feature state and usage tracking.</li> <li>Typescript: used on the backend of the MCP layer.</li> </ul> <p>Bachelor’s degree in computer science, information systems, engineering or a related field.</p> <p>3+ years of experience in consulting, digital transformation, enterprise software implementation, or AI-related projects.</p> <p>Strong understanding of artificial intelligence, machine learning, generative AI, and automation concepts.</p> <p>Strong presentation, communication, and stakeholder management skills.</p> <p>Experience working directly with customers and senior business stakeholders.</p> <p>Excellent problem-solving and analytical skills.</p></p><p></p>

<p><h4>Description</h4> <p>Aspire Software is looking for an AI developer to join our team in Lebanon.</p> <p>Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p> <h4>About the job</h4> <p>This role sits at the center of that buildout. You’ll ship near-term product features while helping us make the right architectural decisions for what’s coming. We need someone who can execute and see around corners, someone who understands both the product experience and the platform mechanics underneath it.</p> <h4>Key responsibilities</h4> <ul> <li>Build and ship AI features within the Ad Orbit product using our PHP/MySQL/React/Node stack with OpenAI API integration.</li> <li>Extend Astro Core chatbot capabilities with new read/write actions, graph generation, and analysis outputs.</li> <li>Help improve the external MCP connector schema, authentication, and capability surface.</li> <li>Own prompt engineering for product features: design, test, iterate, and document prompts as first-class product artifacts.</li> <li>Build the token metering and usage tracking layer per feature, per customer, per tier.</li> <li>Design and implement guardrails, access controls, and rate limiting across the Astro AI platform layer.</li> <li>Contribute to agent architecture decisions: tool access, memory design, token pool isolation, training data boundaries.</li> <li>Monitor AI feature performance in production latency, cost, output quality, failure modes and drive improvements.</li> <li>Stay current on the AI tooling landscape and bring concrete recommendations to the team.</li> </ul> <h4>Requirements</h4> <h4>AI product development</h4> <ul> <li>Hands-on experience integrating LLM APIs (OpenAI, Anthropic, or similar) into production applications used by real customers.</li> <li>Prompt engineering fluency: system prompts, few-shot examples, structured outputs, tool/function calling, chain-of-thought patterns.</li> <li>Understanding of token economics: cost per call, context management, model selection tradeoffs across feature types.</li> <li>Experience building quality evaluation and output validation frameworks around AI features.</li> <li>Awareness of AI-specific risks: hallucination, prompt injection, data leakage, output inconsistency.</li> </ul> <h4>Platform & architecture thinking</h4> <ul> <li>Experience designing or contributing to metered usage systems — API rate limiting, consumption tracking, billing integration.</li> <li>Familiarity with designing MCP (Model Context Protocol) — understanding of how LLM-native integrations differ from traditional REST.</li> <li>Ability to reason about multi-tenant access controls: how AI features should behave differently across customer tiers.</li> <li>Understanding of agent architecture patterns: tool registries, memory types, token pool management, task delegation.</li> </ul> <h4>Core stack</h4> <ul> <li>React and Node: able to build frontend components that surface AI features, including data visualizations.</li> <li>Solid PHP development experience — comfortable extending a production codebase, not just greenfield.</li> <li>MySQL: schema design, query optimization, and data modeling for AI feature state and usage tracking.</li> <li>Typescript: used on the backend of the MCP layer.</li> </ul> <p>Bachelor’s degree in computer science, information systems, engineering or a related field.</p> <p>3+ years of experience in consulting, digital transformation, enterprise software implementation, or AI-related projects.</p> <p>Strong understanding of artificial intelligence, machine learning, generative AI, and automation concepts.</p> <p>Strong presentation, communication, and stakeholder management skills.</p> <p>Experience working directly with customers and senior business stakeholders.</p> <p>Excellent problem-solving and analytical skills.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p><strong>The Company:</strong></p><br><p>Sucafina is the leading sustainable Farm to Roaster coffee company, with a family tradition in commodities that stretches back to 1905. Today, with more than 1,400 employees in 34 countries, we help stakeholders worldwide to find the perfect coffee solutions. We embed technology, innovation, and sustainability throughout the supply chain, creating shared value for all by Investing in Farmers, Caring for People, and Protecting Our Planet. For more information, visit www.sucafina.com.</p><br><p><strong>What are we looking for:</strong></p><br><p>We are looking for entrepreneurs, techies, passionate, eager to learn, humble, with a positive attitude and a high level of integrity People. Flexible and willing to take challenges, work and live in coffee-producing countries, People who want to build expertise and a career in the coffee business and are ready to go the extra mile.</p><br><p><strong>What we offer:</strong></p><br><p>We offer within our pleasant family environment, great opportunities to learn and grow, we offer challenges and exposure to multicultural environments, on-merit base compensation, and free coffee around the clock!</p><br><br>Job Description<br><p><strong>Role Overview:</strong></p><br><p>The Integration Engineer is responsible for designing, developing, and maintaining enterprise integrations across internal and external applications using Microsoft Azure Integration Services and .NET technologies.</p><br><p>This role focuses on API development, middleware solutions, event-driven architectures, messaging platforms, and system-to-system integrations. The engineer will work closely with application teams, business stakeholders, and architects to deliver secure, scalable, and reliable integration solutions across the organization.</p><br><p><strong>Key Responsibilities</strong></p><br><p><strong>1. Solution Design </strong></p><br><ul><li>Design and implement integration solutions using Azure services such as:<ul><li><strong>Azure Logic Apps (Standard &amp; Consumption)</strong></li><li><strong>Azure Service Bus (Queues, Topics, DLQ)</strong></li><li><strong>Azure API Management</strong></li><li><strong>Event Grid / Event Hub</strong></li><li><strong>Azure Functions</strong></li></ul></li><li>Translate functional requirements into scalable integration architectures.</li><li>Build robust retry, error-handling, dead-lettering, and monitoring patterns.</li></ul><p><strong>2. Development &amp; Implementation</strong></p><br><ul><li>Develop integration workflows using Logic Apps (stateful and stateless).</li><li>Implement synchronous and asynchronous messaging patterns.</li><li>Build APIs and connectors for internal/external system integrations.</li><li>Implement CI/CD pipelines for integration components (Azure DevOps/GitHub).</li><li>Build reusable components, templates, and enterprise integration patterns.</li></ul><p><strong>3. Service Bus &amp; Messaging</strong></p><br><ul><li>Configure queues, topics, subscriptions, and rules.</li><li>Implement DLQ handling, repair &amp; replay, and quarantine logic.</li><li>Ensure message security, idempotency, and guaranteed delivery.</li></ul><p><strong>4. API Management</strong></p><br><ul><li>Publish, secure, and monitor APIs using Azure API Management.</li><li>Implement policies (rate limiting, caching, transformation, authentication).</li><li>Manage API lifecycle and developer onboarding.</li></ul><p><strong>5. Monitoring &amp; Support</strong></p><br><ul><li>Implement alerting and observability using:<ul><li><strong>Application Insights</strong></li><li><strong>Log Analytics</strong></li><li><strong>Azure Monitor</strong></li></ul></li><li>Troubleshoot integration failures, performance issues, and message dead-lettering.</li><li>Support production workloads, ensure platform reliability, and optimize cost.</li></ul><p><strong>6. Security &amp; Governance</strong></p><br><ul><li>Apply best practices for identity and access management (Azure AD).</li><li>Implement security standards: Managed Identity, OAuth2, RBAC, Key Vault.</li><li>Ensure compliance with company governance and Azure landing zone policies.</li></ul><br>Qualifications<br><p><strong>Qualifications and Experience:</strong></p><br><ul><li>Bachelor's degree in Computer Science, Software Engineering, or a related field.</li><li>Strong programming skills in <strong>C# and .NET</strong>.</li><li>Experience developing and consuming <strong>RESTful APIs</strong>.</li><li>Experience with <strong>ASP.NET Core Web API</strong> development.</li><li>Understanding of enterprise integration patterns and middleware concepts.</li><li>Knowledge of synchronous and asynchronous communication mechanisms.</li><li>Experience with messaging platforms such as:<ul><li>Azure Service Bus</li><li>Strong understanding of JSON, XML, and API contracts.</li></ul></li><li>Experience with Azure services including:<ul><li>Azure Logic Apps</li><li>Azure Functions</li><li>Azure API Management</li><li>Azure Service Bus</li><li>Event Grid</li><li>Cosmos DB</li><li>Azure Storage Container</li></ul></li><li>Experience with Git and Azure DevOps.</li><li>Familiarity with CI/CD pipelines and deployment automation.</li><li>Understanding of authentication and security concepts including:<ul><li>OAuth2</li><li>OpenID Connect</li><li>Managed Identity</li><li>Azure Key Vault</li><li>RBAC</li></ul></li><li>Experience troubleshooting distributed applications and integrations.</li><li>Strong analytical, debugging, and problem-solving skills.</li></ul><br>Additional Information<br><p>The ideal candidate has experience with:</p><br><ul><li>C# / .NET</li><li>ASP.NET Core</li><li>REST APIs</li><li>Azure Integration Services</li><li>Middleware platforms</li><li>Service Bus and messaging</li><li>API Management</li><li>Event-Driven Architecture</li><li>Microservices</li><li>Azure DevOps</li></ul><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p><strong>The Company:</strong></p><br><p>Sucafina is the leading sustainable Farm to Roaster coffee company, with a family tradition in commodities that stretches back to 1905. Today, with more than 1,400 employees in 34 countries, we help stakeholders worldwide to find the perfect coffee solutions. We embed technology, innovation, and sustainability throughout the supply chain, creating shared value for all by Investing in Farmers, Caring for People, and Protecting Our Planet. For more information, visit www.sucafina.com.</p><br><p><strong>What are we looking for:</strong></p><br><p>We are looking for entrepreneurs, techies, passionate, eager to learn, humble, with a positive attitude and a high level of integrity People. Flexible and willing to take challenges, work and live in coffee-producing countries, People who want to build expertise and a career in the coffee business and are ready to go the extra mile.</p><br><p><strong>What we offer:</strong></p><br><p>We offer within our pleasant family environment, great opportunities to learn and grow, we offer challenges and exposure to multicultural environments, on-merit base compensation, and free coffee around the clock!</p><br><br>Job Description<br><p><strong>Role Overview:</strong></p><br><p>The Integration Engineer is responsible for designing, developing, and maintaining enterprise integrations across internal and external applications using Microsoft Azure Integration Services and .NET technologies.</p><br><p>This role focuses on API development, middleware solutions, event-driven architectures, messaging platforms, and system-to-system integrations. The engineer will work closely with application teams, business stakeholders, and architects to deliver secure, scalable, and reliable integration solutions across the organization.</p><br><p><strong>Key Responsibilities</strong></p><br><p><strong>1. Solution Design </strong></p><br><ul><li>Design and implement integration solutions using Azure services such as:<ul><li><strong>Azure Logic Apps (Standard &amp; Consumption)</strong></li><li><strong>Azure Service Bus (Queues, Topics, DLQ)</strong></li><li><strong>Azure API Management</strong></li><li><strong>Event Grid / Event Hub</strong></li><li><strong>Azure Functions</strong></li></ul></li><li>Translate functional requirements into scalable integration architectures.</li><li>Build robust retry, error-handling, dead-lettering, and monitoring patterns.</li></ul><p><strong>2. Development &amp; Implementation</strong></p><br><ul><li>Develop integration workflows using Logic Apps (stateful and stateless).</li><li>Implement synchronous and asynchronous messaging patterns.</li><li>Build APIs and connectors for internal/external system integrations.</li><li>Implement CI/CD pipelines for integration components (Azure DevOps/GitHub).</li><li>Build reusable components, templates, and enterprise integration patterns.</li></ul><p><strong>3. Service Bus &amp; Messaging</strong></p><br><ul><li>Configure queues, topics, subscriptions, and rules.</li><li>Implement DLQ handling, repair &amp; replay, and quarantine logic.</li><li>Ensure message security, idempotency, and guaranteed delivery.</li></ul><p><strong>4. API Management</strong></p><br><ul><li>Publish, secure, and monitor APIs using Azure API Management.</li><li>Implement policies (rate limiting, caching, transformation, authentication).</li><li>Manage API lifecycle and developer onboarding.</li></ul><p><strong>5. Monitoring &amp; Support</strong></p><br><ul><li>Implement alerting and observability using:<ul><li><strong>Application Insights</strong></li><li><strong>Log Analytics</strong></li><li><strong>Azure Monitor</strong></li></ul></li><li>Troubleshoot integration failures, performance issues, and message dead-lettering.</li><li>Support production workloads, ensure platform reliability, and optimize cost.</li></ul><p><strong>6. Security &amp; Governance</strong></p><br><ul><li>Apply best practices for identity and access management (Azure AD).</li><li>Implement security standards: Managed Identity, OAuth2, RBAC, Key Vault.</li><li>Ensure compliance with company governance and Azure landing zone policies.</li></ul><br>Qualifications<br><p><strong>Qualifications and Experience:</strong></p><br><ul><li>Bachelor's degree in Computer Science, Software Engineering, or a related field.</li><li>Strong programming skills in <strong>C# and .NET</strong>.</li><li>Experience developing and consuming <strong>RESTful APIs</strong>.</li><li>Experience with <strong>ASP.NET Core Web API</strong> development.</li><li>Understanding of enterprise integration patterns and middleware concepts.</li><li>Knowledge of synchronous and asynchronous communication mechanisms.</li><li>Experience with messaging platforms such as:<ul><li>Azure Service Bus</li><li>Strong understanding of JSON, XML, and API contracts.</li></ul></li><li>Experience with Azure services including:<ul><li>Azure Logic Apps</li><li>Azure Functions</li><li>Azure API Management</li><li>Azure Service Bus</li><li>Event Grid</li><li>Cosmos DB</li><li>Azure Storage Container</li></ul></li><li>Experience with Git and Azure DevOps.</li><li>Familiarity with CI/CD pipelines and deployment automation.</li><li>Understanding of authentication and security concepts including:<ul><li>OAuth2</li><li>OpenID Connect</li><li>Managed Identity</li><li>Azure Key Vault</li><li>RBAC</li></ul></li><li>Experience troubleshooting distributed applications and integrations.</li><li>Strong analytical, debugging, and problem-solving skills.</li></ul><br>Additional Information<br><p>The ideal candidate has experience with:</p><br><ul><li>C# / .NET</li><li>ASP.NET Core</li><li>REST APIs</li><li>Azure Integration Services</li><li>Middleware platforms</li><li>Service Bus and messaging</li><li>API Management</li><li>Event-Driven Architecture</li><li>Microservices</li><li>Azure DevOps</li></ul><br><br> </div>

<p><h4>Description</h4> <p>Aspire Software is looking for a senior software developer to join our team in Lebanon.</p> <p>Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p> <h4>About the job</h4> <p>The senior AI software developer is an experienced full stack developer who focuses on complex tasks requiring a high level of abstraction, applying the right techniques to deliver quality and avoid technical debt. The role combines strong backend engineering in Java with modern frontend development in TypeScript, and contributes to the architectural decisions that shape the growth of our product. We expect this developer to work fluently with AI-assisted coding tools and to use them effectively to accelerate delivery without compromising quality.</p> <h4>Areas of key responsibilities</h4> <ul> <li>Use AI to write code in Java (backend) and TypeScript/JavaScript (frontend) to develop new features, working across the full stack.</li> <li>Make effective use of AI coding assistants and developer tooling (e.g. code generation, review, and refactoring) to increase productivity while maintaining code quality, security, and maintainability.</li> <li>Contribute to general software architecture decisions, collaborating closely with the software architect and colleagues from SysOps to make the right technical choices and grow our product.</li> <li>Participate in an on-call rotation to support the reliability of our production systems, applying basic system knowledge to diagnose and resolve issues.</li> <li>Analyse and fix defects reported by the 2nd level team.</li> <li>Work with the QA team to fix issues found during the software verification phase prior to rollouts.</li> <li>Use AI to create unit, performance, and integration tests.</li> <li>Work with AI pod lead to complete specifications with technical details.</li> <li>Analyse user metrics, propose, and implement improvements.</li> <li>Other duties as reasonably directed; adhere to all company policies; take all reasonable care to ensure that your actions or omissions do not impact the health and safety of yourself and others in the workplace; recognise the dignity and respect of every team member and actively contribute to maintaining a work environment free from harassment, sexual harassment and discrimination.</li> </ul> <h4>Requirements</h4> <h4>Background and experience</h4> <ul> <li>Relevant job experience and/or a degree in computer science</li> <li>Minimum 4 years of experience</li> <li>Solid backend development skills in Java and frontend development skills in TypeScript — i.e. a genuine full stack profile (additional experience with JavaScript, XML, JSON is a plus)</li> <li>Practical experience using AI-assisted development tools (e.g. AI coding assistants, LLM-based tooling) in a professional software development context</li> <li>Experience with general software architecture and the ability to collaborate with architects and operations colleagues on design decisions</li> <li>Experience working with CI/CD and SCM tools</li> <li>Experience with databases and distributed systems</li> <li>Basic system/infrastructure knowledge (beneficial for on-call responsibilities)</li> <li>Experience working with larger software projects</li> <li>Experience working with cross-cultural and cross-country teams</li> </ul> <h4>Skills and abilities</h4> <ul> <li>Team-oriented, problem-focused working approach</li> <li>Accuracy and attention to detail</li> <li>Ability to connect business and technical problems</li> <li>Ability to quickly adapt to new technologies and frameworks</li> <li>Proficiency with AI coding tools and sound judgement about when and how to apply them (including awareness of their limitations)</li> <li>Willingness to participate in an on-call rotation</li> </ul></p><p></p>

<p><h4>Description</h4> <p>Aspire Software is looking for a senior software developer to join our team in Lebanon.</p> <p>Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p> <h4>About the job</h4> <p>The senior AI software developer is an experienced full stack developer who focuses on complex tasks requiring a high level of abstraction, applying the right techniques to deliver quality and avoid technical debt. The role combines strong backend engineering in Java with modern frontend development in TypeScript, and contributes to the architectural decisions that shape the growth of our product. We expect this developer to work fluently with AI-assisted coding tools and to use them effectively to accelerate delivery without compromising quality.</p> <h4>Areas of key responsibilities</h4> <ul> <li>Use AI to write code in Java (backend) and TypeScript/JavaScript (frontend) to develop new features, working across the full stack.</li> <li>Make effective use of AI coding assistants and developer tooling (e.g. code generation, review, and refactoring) to increase productivity while maintaining code quality, security, and maintainability.</li> <li>Contribute to general software architecture decisions, collaborating closely with the software architect and colleagues from SysOps to make the right technical choices and grow our product.</li> <li>Participate in an on-call rotation to support the reliability of our production systems, applying basic system knowledge to diagnose and resolve issues.</li> <li>Analyse and fix defects reported by the 2nd level team.</li> <li>Work with the QA team to fix issues found during the software verification phase prior to rollouts.</li> <li>Use AI to create unit, performance, and integration tests.</li> <li>Work with AI pod lead to complete specifications with technical details.</li> <li>Analyse user metrics, propose, and implement improvements.</li> <li>Other duties as reasonably directed; adhere to all company policies; take all reasonable care to ensure that your actions or omissions do not impact the health and safety of yourself and others in the workplace; recognise the dignity and respect of every team member and actively contribute to maintaining a work environment free from harassment, sexual harassment and discrimination.</li> </ul> <h4>Requirements</h4> <h4>Background and experience</h4> <ul> <li>Relevant job experience and/or a degree in computer science</li> <li>Minimum 4 years of experience</li> <li>Solid backend development skills in Java and frontend development skills in TypeScript — i.e. a genuine full stack profile (additional experience with JavaScript, XML, JSON is a plus)</li> <li>Practical experience using AI-assisted development tools (e.g. AI coding assistants, LLM-based tooling) in a professional software development context</li> <li>Experience with general software architecture and the ability to collaborate with architects and operations colleagues on design decisions</li> <li>Experience working with CI/CD and SCM tools</li> <li>Experience with databases and distributed systems</li> <li>Basic system/infrastructure knowledge (beneficial for on-call responsibilities)</li> <li>Experience working with larger software projects</li> <li>Experience working with cross-cultural and cross-country teams</li> </ul> <h4>Skills and abilities</h4> <ul> <li>Team-oriented, problem-focused working approach</li> <li>Accuracy and attention to detail</li> <li>Ability to connect business and technical problems</li> <li>Ability to quickly adapt to new technologies and frameworks</li> <li>Proficiency with AI coding tools and sound judgement about when and how to apply them (including awareness of their limitations)</li> <li>Willingness to participate in an on-call rotation</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Description<br><p><strong>About the Role</strong></p><br><p>We're looking for an AI Engineer to design, build, and scale the systems that power our AI-driven product. You'll work at the intersection of large language models, multi-agent systems, and production software, turning cutting-edge AI capabilities into reliable, user-facing experiences.</p><br><p><strong>What You'll Do</strong></p><br><ul><li>Design and implement LLM-powered pipelines, including prompt engineering, context management, and response synthesis</li><li>Build and optimize multi-agent orchestration systems where AI components interact, reason, and produce coherent outputs</li><li>Develop and maintain integrations with foundation model APIs (Anthropic, OpenAI, and others), managing latency, cost, and reliability at scale</li><li>Implement retrieval-augmented generation (RAG) and memory systems for persistent, context-aware behavior</li><li>Partner with the Evaluation/QA Engineer to build frameworks that measure output quality, coherence, and factual grounding</li><li>Collaborate with product and design to translate workflows into robust technical experiences</li><li>Ship production features across the stack, from the model layer to the application</li></ul><p>Monitor, debug, and improve system performance, token efficiency, and guardrails</p><br><br>Qualifications<br><ul><li>3+ years of software engineering experience, with hands-on work building LLM-powered applications</li><li>Strong proficiency in Python and/or TypeScript/JavaScript</li><li>Experience with LLM APIs, prompt engineering, and agentic frameworks (e.g., LangChain, LlamaIndex, or custom orchestration)</li><li>Familiarity with vector databases and RAG architectures (Pinecone, Weaviate, pgvector, etc.)</li><li>Understanding of multi-agent systems, tool use, and function calling</li><li>Experience designing evaluation and testing strategies for non-deterministic AI outputs</li><li>Solid grasp of API design, async processing, and scalable backend architecture</li><li>Comfort working in a fast-moving, ambiguous, early-stage environment</li></ul><br>Additional Information<br><ul><li>Experience with real-time streaming (WebSockets, SSE) for conversational interfaces</li><li>Background in fine-tuning, model distillation, or inference optimization</li><li>Familiarity with cloud infrastructure (AWS/GCP/Azure) and CI/CD</li><li>Contributions to open-source AI projects</li></ul><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Aspire Software is looking for an intermediate Full-Stack Developer to join our team in Lebanon.<br> Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals.<br> By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.<br> Role Overview As an Intermediate Full Stack Developer, you’ll play a role in the ongoing development of our world-class cloud platform, and be comfortable with both front and back end programming.<br> From understanding the initial set of customer requirements to deploying the final product, you’ll have your hands and mind in all aspects of the implementation.<br> You’ll be responsible for developing and designing front end web architecture and back end systems, ensuring the responsiveness of applications and working alongside graphic designers for web design features, among other duties.<br> At times, you may even find yourself presenting a solution to an external customer or to the entire company looking for feedback.<br> Outcomes and Key Responsibilities Write Quality Code: Build well-designed, testable, efficient, secure code.<br> Follow departmental guidelines for coding standards and participate in code reviews.<br> Test: Write unit tests, service level and UI tests with help as needed from senior teammates.<br> Find and execute test plans and test cases, read and validate automation results.<br> Contribute to Software Design: Share ideas &amp; participate in product, UI, architectural design discussions.<br> Design basic functions with an awareness of overall service architecture, avoiding duplication across codebases and interface-breaking changes.<br> Leverage AI-powered coding assistants to accelerate software development, including code generation, debugging, and refactoring.<br> Knowledge Sharing: Foster a culture of documentation and knowledge sharing within the team and with business stakeholders; actively demonstrate an openness to share and receive information, updates and feedback.<br> Measures of Performance: How You Know You’re Doing Well Process Execution: Every project, automation task, and incident is executed well and completely.<br> We ensure that all work in our system is done to the best of our ability given our knowledge, tooling, and experience.<br> Customer Satisfaction: A desire to ensure a high quality of service to provide the best customer experience, by continually finding the next problem to solve, and solving it well.<br> Effective Cooperation: Collaborate closely with Product Management and Site Reliability teams to consistently meet and surpass customer expectations for quality and reliability.<br> Experience Exposure to Computer Science fundamentals in object-oriented design.<br> Experience developing software services and an understanding of design for scalability, performance and reliability.<br> Familiarity with professional software engineering practices across the entire development life cycle; coding standards, code reviews, source control management build processes, testing.<br> Proficiency in the complete SDLC from Analysis to Deployment.<br> Working proficiency and communication skills in verbal and written English.<br> Proficiency in modern web programming including VueJS, NodeJS, JQuery.<br> Proficiency in modern event based microservice architecture, CQRS and websockets Experience working in Cloud Services including Google, Azure or AWS Competencies Excellent written and verbal communication capability, with an aptitude for breaking down technical topics into easy to understand concepts.<br> An eye for details and specifics, you don’t shy away from data or information; and you relish an opportunity to set things straight or organize.<br> Independent problem solving capabilities, and analytical skills.<br> You don’t give up when you don’t know the answer immediately and you're humble enough to ask for help whenever you need it.<br> Technologies - What You’ll Be Using Apache Cypress Docker GCP Git Gemini AI and Co-pilot Java Jira Linux PostgreSQL VueJS VS Code</span> </div>

<p>Build production AI systems for clients. You'll design and ship agentic workflows on Claude and AWS Bedrock AgentCore, retrieval systems backed by Bedrock Knowledge Bases, and MCP-based automations that connect directly into client tool stacks (Notion, Linear, HubSpot, AWS, Google Workspace, and more). This is a hands-on build role. You will write code, deploy infrastructure, and sit in client rooms explaining why the system behaves the way it does.</p><p>Tasks &amp; Responsibilities</p><ul><li>Design and build applied AI systems on Claude and AWS Bedrock AgentCore: RAG pipelines backed by Bedrock Knowledge Bases, agentic workflows, and multi-tool orchestration via MCP.</li><li>Own delivery of AI components end-to-end: architecture, implementation, evaluation, and post-launch monitoring.</li><li>Integrate Claude-based agents with client infrastructure and business tools via MCP servers (HubSpot, Notion, Linear, Google Workspace).</li><li>Translate ambiguous client problems into scoped technical builds with clear success criteria and numbers attached.</li><li>Document architecture and decisions in the client's Notion record so infra details never live only in someone's head.</li><li>Work alongside Pre-Sales Engineers during scoping calls to validate technical feasibility before commitments are made.</li><li>Select and tune the right model, retrieval strategy, and Knowledge Base configuration per use case.</li><li>Build and maintain eval suites (offline test sets, regression checks, LLM-as-judge scoring) that catch quality drift before a client does.</li><li>Design agentic control flow: tool-selection logic, retry/fallback paths, and guardrails against runaway loops or unsafe tool calls.</li><li>Instrument production systems with logging, tracing, and cost/latency dashboards to debug a bad output from a client.</li><li>Write modular infrastructure as code (Terraform) for AI workloads on AWS.</li><li>Conduct architecture reviews on other engineers' AI builds and flag failure modes before they ship.</li></ul><p>Competencies</p><ul><li>Can explain to a client, in plain language, why an agent made the tool call it made</li><li>Comfortable debugging a production LLM failure under time pressure, not just in a notebook</li><li>Can wire an MCP server into an agent and debug why a tool call didn't fire</li></ul><p>Tools &amp; Certifications</p><ul><li>Strong Python engineering; comfort with AWS</li><li>Practical experience with LLM application patterns: RAG, agentic tool-use via MCP, prompt engineering, evaluation design</li><li>Hands-on experience with AWS Bedrock AgentCore and Bedrock Knowledge Bases</li><li>Nice to have: AWS Certified Machine Learning Engineer Associate, AWS Certified Generative AI Developer Professional, AWS Certified Solutions Architect Associate or Professional, AWS Certified Developer Associate, AWS Certified Security Specialty (relevant given our compliance posture)</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Master's degree in Computer Science or equivalent</p><p>Previous experience building and shipping production ML/AI systems</p><p>Fluent in English and Arabic</p>

<p>Build production AI systems for clients. You'll design and ship agentic workflows on Claude and AWS Bedrock AgentCore, retrieval systems backed by Bedrock Knowledge Bases, and MCP-based automations that connect directly into client tool stacks (Notion, Linear, HubSpot, AWS, Google Workspace, and more). This is a hands-on build role. You will write code, deploy infrastructure, and sit in client rooms explaining why the system behaves the way it does.</p><p><strong>Tasks &amp; Responsibilities</strong></p><ul><li>Design and build applied AI systems on Claude and AWS Bedrock AgentCore: RAG pipelines backed by Bedrock Knowledge Bases, agentic workflows, and multi-tool orchestration via MCP.</li><li>Own delivery of AI components end-to-end: architecture, implementation, evaluation, and post-launch monitoring.</li><li>Integrate Claude-based agents with client infrastructure and business tools via MCP servers (HubSpot, Notion, Linear, Google Workspace).</li><li>Translate ambiguous client problems into scoped technical builds with clear success criteria and numbers attached.</li><li>Document architecture and decisions in the client's Notion record so infra details never live only in someone's head.</li><li>Work alongside Pre-Sales Engineers during scoping calls to validate technical feasibility before commitments are made.</li><li>Select and tune the right model, retrieval strategy, and Knowledge Base configuration per use case.</li><li>Build and maintain eval suites (offline test sets, regression checks, LLM-as-judge scoring) that catch quality drift before a client does.</li><li>Design agentic control flow: tool-selection logic, retry/fallback paths, and guardrails against runaway loops or unsafe tool calls.</li><li>Instrument production systems with logging, tracing, and cost/latency dashboards to debug a bad output from a client.</li><li>Write modular infrastructure as code (Terraform) for AI workloads on AWS.</li><li>Conduct architecture reviews on other engineers' AI builds and flag failure modes before they ship.</li></ul><p><strong>Competencies</strong></p><ul><li>Can explain to a client, in plain language, why an agent made the tool call it made</li><li>Comfortable debugging a production LLM failure under time pressure, not just in a notebook</li><li>Can wire an MCP server into an agent and debug why a tool call didn't fire</li></ul><p><strong>Desired Candidate Profile</strong></p><h2>Education, Experience &amp; Language</h2><ul><li>Master's degree in Computer Science or equivalent</li><li>Previous experience building and shipping production ML/AI systems</li><li>Fluent in English and Arabic</li></ul><h2>Tools &amp; Certifications</h2><ul><li>Strong Python engineering; comfort with AWS</li><li>Practical experience with LLM application patterns: RAG, agentic tool-use via MCP, prompt engineering, evaluation design</li><li>Hands-on experience with AWS Bedrock AgentCore and Bedrock Knowledge Bases</li><li>Nice to have: AWS Certified Machine Learning Engineer Associate, AWS Certified Generative AI Developer Professional, AWS Certified Solutions Architect Associate or Professional, AWS Certified Developer Associate, AWS Certified Security Specialty (relevant given our compliance posture)</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Aspire Software is looking for a AI Engineer to join our team in Lebanon.<br> Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals.<br> By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.<br> What you'll do: Ship AI features in our PHP/MySQL/React/Node stack with OpenAI API integration Extend our AI chatbot (Astro Core) with new capabilities like data visualization and analysis Help build out our external MCP connector (schema, auth, capabilities) Own prompt engineering as a core product discipline Build token metering, usage tracking, and tiered access controls Contribute to agent architecture: tool access, memory, token pool isolation Hands-on experience integrating LLM APIs (OpenAI, Anthropic, or similar) into production apps Strong prompt engineering skills (system prompts, function calling, structured outputs) Understanding of token economics and usage-based product design Experience with metered/rate-limited systems or billing integration Solid PHP and MySQL experience — comfortable in an existing production codebase React/Node for frontend features; TypeScript for backend MCP work Nice to have: RAG/vector DB exposure, LangChain/LlamaIndex familiarity, SaaS or ad-tech background, prior work on customer-facing agents.<br></span> </div>

Role Overview <br>Build production AI systems for clients. You'll design and ship agentic workflows on Claude and AWS Bedrock AgentCore, retrieval systems backed by Bedrock Knowledge Bases, and MCP-based automations that connect directly into client tool stacks (Notion, Linear, HubSpot, AWS, Google Workspace, and more). This is a hands-on build role. You will write code, deploy infrastructure, and sit in client rooms explaining why the system behaves the way it does. <br>Tasks & Responsibilities <br>Design and build applied AI systems on Claude and AWS Bedrock AgentCore: RAG pipelines backed by Bedrock Knowledge Bases, agentic workflows, and multi-tool orchestration via MCP. <br>Own delivery of AI components end-to-end: architecture, implementation, evaluation, and post-launch monitoring. <br>Integrate Claude-based agents with client infrastructure and business tools via MCP servers (HubSpot, Notion, Linear, Google Workspace). <br>Translate ambiguous client problems into scoped technical builds with clear success criteria and numbers attached. <br>Document architecture and decisions in the client's Notion record so infra details never live only in someone's head. <br>Work alongside Pre-Sales Engineers during scoping calls to validate technical feasibility before commitments are made. <br>Select and tune the right model, retrieval strategy, and Knowledge Base configuration per use case. <br>Build and maintain eval suites (offline test sets, regression checks, LLM-as-judge scoring) that catch quality drift before a client does. <br>Design agentic control flow: tool-selection logic, retry/fallback paths, and guardrails against runaway loops or unsafe tool calls. <br>Instrument production systems with logging, tracing, and cost/latency dashboards to debug a bad output from a client. <br>Write modular infrastructure as code (Terraform) for AI workloads on AWS. <br>Conduct architecture reviews on other engineers' AI builds and flag failure modes before they ship. <br>Competencies <br>Can explain to a client, in plain language, why an agent made the tool call it made <br>Comfortable debugging a production LLM failure under time pressure, not just in a notebook <br>Can wire an MCP server into an agent and debug why a tool call didn't fire <br>Education, Experience & Language <br>Master's degree in Computer Science or equivalent <br>Previous experience building and shipping production ML/AI systems <br>Fluent in English and Arabic <br>Tools & Certifications <br>Strong Python engineering; comfort with AWS <br>Practical experience with LLM application patterns: RAG, agentic tool-use via MCP, prompt engineering, evaluation design <br>Hands-on experience with AWS Bedrock AgentCore and Bedrock Knowledge Bases <br>Nice to have: AWS Certified Machine Learning Engineer – Associate, AWS Certified Generative AI Developer – Professional, AWS Certified Solutions Architect – Associate or Professional, AWS Certified Developer – Associate, AWS Certified Security – Specialty (relevant given our compliance posture) <br>To Apply visit: https://digicosolutions.bamboohr.com/careers/33

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>AB Group PLLC is a dynamic architecture firm with a passion for delivering innovative and impactful designs. Specializing in hospitality, multifamily, and office projects, we take pride in creating spaces that inspire. We are expanding our talented team and looking for a skilled&nbsp;<strong>Autodesk Revit Draftsperson&nbsp;</strong>to join us remotely from Lebanon.</p><br><br>Job Description<br><p>Position Overview</p><br><p>ABG is seeking a highly responsive, articulate, and results-driven Appointment Setter and HubSpot CRM Manager.<br> This person will be responsible for contacting new inbound leads within 60 seconds of:</p><br><ul><li>Submitting a contact form through the ABG website.</li><li>Calling ABG’s front desk line.</li><li>Leaving a voicemail or missed call.</li><li>Entering ABG’s lead system through another marketing channel.</li><li>This position requires an exceptionally high sense of urgency. Every minute of delay reduces the likelihood of connecting with and converting a prospective client.</li><li>The successful candidate must have impeccable spoken and written English, a confident telephone presence, strong listening skills, and the ability to communicate professionally with business owners, developers, contractors, investors, property owners, and other decision-makers.</li><li>The role also includes cold calling and cold emailing targeted contact lists to create new relationships and generate opportunities in specific geographic and industry markets.</li></ul><p>Core Responsibilities</p><br><p>Inbound Lead Response</p><br><ul><li>Monitor website inquiries, phone calls, voicemails, emails, and assigned lead notifications throughout working hours.</li><li>Call every new website lead within 60 seconds of form submission.</li><li>Return every missed front desk call within 60 seconds of receiving the notification.</li><li>Answer live calls promptly and professionally whenever assigned to front desk coverage.</li><li>Send an immediate follow-up email when a lead does not answer.</li><li>Continue following up through an organized call and email cadence until the lead:</li><li>Responds.</li><li>Schedules an appointment.</li><li>Requests future follow-up.</li><li>Is confirmed as unqualified.</li><li>Opts out of further communication.</li><li>Never allow an inbound lead to sit in HubSpot without a documented response attempt and scheduled next action.</li></ul><p>Lead Qualification</p><br><ul><li>Conduct an effective initial conversation to understand:</li><li>Prospect name, company, and contact information.</li><li>Project address and geographic location.</li><li>Project type and intended use.</li><li>Requested architectural, engineering, interior design, permitting, or consulting services.</li><li>Current project status.</li><li>Estimated project size and scope.</li><li>Target schedule.</li><li>Preliminary construction or design budget.</li><li>Property ownership or site-control status.</li><li>Decision-makers involved.</li><li>How the prospect heard about ABG.</li><li>Identify whether the opportunity is aligned with ABG’s services and target markets.</li><li>Ask clear and direct questions without making the prospect feel interrogated.</li><li>Avoid providing technical, legal, pricing, or code-related advice beyond the approved qualification script.</li><li>Escalate urgent, high-value, or strategically important opportunities immediately.</li><li>Appointment Setting</li><li>Schedule qualified prospects with the correct ABG team member.</li><li>Confirm the appointment date, time, meeting format, project address, and attendee information.</li><li>Send calendar invitations and confirmation messages immediately.</li><li>Send appointment reminders to improve attendance.</li><li>Reschedule cancelled or missed appointments quickly.</li><li>Ensure the assigned ABG team member has complete qualification notes before the meeting.</li><li>Follow up after the appointment when directed and update the opportunity status in HubSpot.</li></ul><p>HubSpot CRM Management</p><br><ul><li>Serve as the day-to-day owner of sales data quality in HubSpot.</li><li>Create and maintain accurate:</li><li>Contact records.</li><li>Company records.</li><li>Deal records.</li><li>Lead-source information.</li><li>Deal stages.</li><li>Activity records.</li><li>Follow-up tasks.</li><li>Appointment records.</li><li>Log every call, voicemail, email, response, qualification note, appointment, and follow-up action.</li><li>Ensure every open lead has:</li><li>A clearly assigned owner.</li><li>The correct pipeline stage.</li><li>Complete contact information.</li><li>A documented last activity.</li><li>A scheduled next action.</li><li>A realistic follow-up date.</li><li>Move deals through ABG’s sales pipeline based on verified activity:</li><li>First Contact.</li><li>Discovery.</li><li>Send Fee.</li><li>Fee Sent.</li><li>Standby.</li><li>Accepted.</li><li>Send Contract.</li><li>Contract Sent.</li><li>Project Won or Project Lost.</li><li>Prevent duplicate contacts, companies, and deals.</li><li>Standardize naming conventions and correct incomplete or inaccurate records.</li><li>Identify stale deals, overdue tasks, missing follow-ups, and opportunities without recent activity.</li><li>Maintain lead lists, call queues, workflows, templates, sequences, and reporting dashboards.</li><li>Produce daily and weekly reports covering:</li><li>New inbound leads.</li><li>Average response time.</li><li>Leads contacted within 60 seconds.</li><li>Contact rate.</li><li>Qualified leads.</li><li>Appointments scheduled.</li><li>Appointment attendance rate.</li><li>Outbound calls and emails.</li><li>New relationships created.</li><li>Pipeline-stage movement.</li><li>Stale or neglected opportunities.</li><li>CRM data-quality issues.</li><li>Cold Calling and Cold Emailing</li></ul><p>Conduct structured outbound campaigns targeting ABG’s priority markets.</p><br><ul><li>Call and email prospective:</li><li>Real estate developers.</li><li>General contractors.</li><li>Commercial property owners.</li><li>Real estate investors.</li><li>Brokers and tenant representatives.</li><li>Property managers.</li><li>Franchise owners and operators.</li><li>Restaurant and hospitality groups.</li><li>Retail and industrial businesses.</li><li>Multifamily and residential developers.</li><li>Strategic referral partners.</li><li>Research contacts and verify names, titles, companies, telephone numbers, email addresses, locations, and market relevance.</li><li>Use approved scripts and email templates while keeping conversations natural and personalized.</li><li>Introduce ABG’s capabilities clearly and confidently.</li><li>Focus on building relationships, identifying upcoming projects, and securing introductory meetings.</li><li>Handle common objections professionally and continue the conversation without becoming aggressive.</li><li>Document all outbound activity and prospect responses in HubSpot.</li><li>Create follow-up tasks for every viable prospect.</li><li>Maintain organized prospect lists by market, relationship type, campaign, and opportunity status.</li><li>Provide feedback on which industries, messages, and contact lists generate the strongest results.</li></ul><p>Non-Negotiable Performance Standards</p><br><ul><li>Demonstrate an exceptional sense of urgency at all times.</li><li>Contact new inbound leads within 60 seconds during assigned coverage hours.</li><li>Maintain impeccable spoken and written English.</li><li>Communicate clearly without grammatical errors, excessive filler words, slang, or an unprofessional tone.</li><li>Remain available and attentive during scheduled lead-response coverage.</li><li>Treat every inbound inquiry as a time-sensitive potential client.</li><li>Complete CRM updates immediately after each interaction.</li><li>Never rely on memory or personal notes in place of HubSpot documentation.</li><li>Never leave a lead without a clearly documented next action.</li><li>Follow through on commitments without repeated reminders.</li><li>Maintain a polished, confident, helpful, and professional demeanor.</li><li>Protect confidential client, project, and company information.</li><li>Key Performance Indicators</li></ul><p>Percentage of inbound leads called within 60 seconds.</p><br><ul><li>Average first-response time.</li><li>Inbound lead contact rate.</li><li>Qualified-lead rate.</li><li>Appointment-setting rate.</li><li>Appointment attendance rate.</li><li>Missed appointment recovery rate.</li><li>Number of outbound calls completed.</li><li>Number of personalized outbound emails sent.</li><li>Outbound contact and response rate.</li><li>Number of qualified outbound appointments scheduled.</li><li>Number of new strategic relationships created.</li><li>Percentage of CRM records with complete required information.</li><li>Percentage of open opportunities with a scheduled next activity.</li><li>Number of stale or overdue opportunities.</li><li>Accuracy and timeliness of daily and weekly reports.</li><li>Required Qualifications</li></ul><p>Exceptional spoken and written English.</p><br><ul><li>Clear, confident, and professional telephone voice.</li><li>Strong listening, questioning, and note-taking skills.</li><li>Demonstrated success in appointment setting, inside sales, lead qualification, business development, or customer service.</li><li>Experience using HubSpot CRM or a comparable CRM platform.</li><li>Ability to learn ABG’s services, target markets, qualification criteria, and sales process.</li><li>Ability to work quickly without sacrificing accuracy or professionalism.</li><li>Strong organizational skills and consistent attention to detail.</li><li>Ability to manage a high volume of calls, emails, tasks, and records.</li><li>Comfortable speaking with senior decision-makers and business owners.</li><li>Ability to handle rejection and objections without losing momentum.</li><li>Reliable internet, telephone access, and a professional work environment if working remotely.</li></ul><br>Qualifications<br><p>Preferred Qualifications</p><br><ul><li>Experience managing HubSpot contacts, companies, deals, tasks, lists, workflows, sequences, and reports.</li><li>Experience in architecture, engineering, construction, commercial real estate, professional services, or a related industry.</li><li>Experience with business-to-business cold calling and email outreach.</li><li>Familiarity with calendar scheduling, email platforms, contact databases, and list-building tools.</li><li>Experience qualifying projects involving architecture, engineering, permitting, construction, development, or property improvements.</li></ul><p>Personal Characteristics</p><br><ul><li>Urgent and highly responsive.</li><li>Persistent without being pushy.</li><li>Organized and process-oriented.</li><li>Competitive and motivated by measurable results.</li><li>Comfortable being held accountable to activity and conversion targets.</li><li>Professional under pressure.</li><li>Coachable and receptive to call reviews and feedback.</li><li>Proactive in identifying problems and recommending improvements.</li><li>Consistent, dependable, and disciplined.</li><li>Focused on creating an excellent first impression of ABG.</li></ul><p>What Success Looks Like</p><br><ul><li>Prospective clients are contacted while their interest is at its highest.</li><li>Every lead receives fast, professional, and persistent follow-up.</li><li>Qualified prospects are consistently converted into scheduled appointments.</li><li>ABG’s HubSpot pipeline is accurate, current, and easy for leadership to manage.</li><li>No viable opportunity is lost because of slow response, poor communication, or missing follow-up.</li><li>Outbound campaigns create measurable new relationships and qualified opportunities in ABG’s target markets.</li><li>ABG’s leadership receives reliable reporting and has complete visibility into every active prospect and next action.</li></ul><p>Candidate Evaluation</p><br><ul><li>Final candidates may be asked to complete:</li><li>A mock inbound lead-response call.</li><li>A cold-call role-play.</li><li>A written follow-up email exercise.</li><li>A HubSpot data-entry and pipeline-management exercise.</li><li>A spoken-English and communication assessment.</li></ul><br>Additional Information<br><p><strong>What We Offer:</strong></p><br><ul><li>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Supportive and collaborative team environment that values innovation and creativity.</li><li>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Opportunities for professional growth and skill development.</li><li>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;The chance to contribute to exciting and impactful architectural projects.</li></ul><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p> <br> </p> <p> <span>The Company</span> </p> <p>Toters is an on-demand e-commerce and delivery platform that enables customers to get anything in their city with the highest level of convenience.</p> <p>Technology is at the heart of everything we do. Our product and engineering teams work every day to build experiences that make customers lives easier while continuously improving internal systems to deliver faster and at the best cost.</p> <p>If you re excited about working in a high-growth startup environment and want to be part of a team shaping the future of how people shop in the Middle East, we d love to hear from you.</p> <p> <br> </p> <p> <span>About the Role</span> </p> <p>Are you passionate about building scalable backend systems while owning the cloud infrastructure that powers them? As a <span>Senior Backend Engineer (Platform &amp; DevOps) at Toters, you'll split your time between designing and developing production-grade backend services and improving the cloud platform, deployment pipelines, and operational excellence that enable our engineering teams to deliver software safely and efficiently.</span> </p> <p>In this role, you'll own services end-to-end from application design and implementation to deployment, monitoring, scalability, security, and production reliability. Working closely with Software Engineers, Product Managers, and Infrastructure teams, you'll help build resilient systems that power our products while continuously improving the developer experience.</p> <p> <span>In this role, you will:</span> </p> <p> <br> </p> <p> <span>Backend Engineering</span> </p> <ul> <li>Collaborate with cross-functional teams to translate business requirements into scalable backend solutions.</li> <li>Design, develop, test, and maintain high-performance backend services using PHP (Laravel).</li> <li>Design and build RESTful APIs and microservices that power customer-facing and internal applications.</li> <li>Write clean, maintainable, and well-tested code following engineering best practices.</li> <li>Optimize application performance, database queries, caching strategies, and system scalability.</li> <li>Participate in architecture discussions and contribute to technical decisions that improve long-term maintainability.</li> <li>Conduct thoughtful code reviews and mentor engineers through technical guidance and best practices.</li> </ul> <p> <span>Platform &amp; DevOps</span> </p> <ul> <li>Design, build, and maintain cloud infrastructure on AWS to support highly available and scalable applications.</li> <li>Build and improve CI/CD pipelines that enable fast, reliable, and secure software delivery.</li> <li>Manage containerized applications using Docker and Kubernetes.</li> <li>Automate infrastructure provisioning and configuration using Infrastructure as Code (Terraform or similar tools).</li> <li>Improve system observability through monitoring, logging, alerting, and performance dashboards.</li> <li>Optimize cloud infrastructure for scalability, reliability, security, and cost efficiency.</li> <li>Participate in production incident response, troubleshooting, root cause analysis, and post-incident reviews.</li> <li>Implement security best practices for applications, infrastructure, secrets management, and access control.</li> <li>Continuously improve deployment processes, operational tooling, and developer experience across engineering teams.</li> </ul> <p> <br> </p> <p> <span>Key Qualifications</span> </p> <ul> <li>Bachelor s degree in Computer Science, Engineering, or a related field.</li> <li>6+ years of experience in backend software engineering, with significant hands-on experience in cloud infrastructure and DevOps practices.</li> <li>Strong experience developing backend applications using <span>PHP (Laravel).</span> </li> <li>Solid understanding of Object-Oriented Programming (OOP), SOLID principles, design patterns, and software architecture.</li> <li>Experience designing and building RESTful APIs, distributed systems, and microservices.</li> <li>Strong experience with relational databases such as <span>PostgreSQL or MySQL, along with caching technologies such as Redis.</span> </li> <li>Strong hands-on experience with <span>AWS, including services such as EC2, ECS, Lambda, RDS, S3, IAM, CloudWatch, VPC, and SQS.</span> </li> <li>Experience building and maintaining CI/CD pipelines using GitHub Actions, GitLab CI, Jenkins, or similar tools.</li> <li>Experience working with <span>Docker and Kubernetes in production environments.</span> </li> <li>Experience using Infrastructure as Code tools such as <span>Terraform or CloudFormation.</span> </li> <li>Strong understanding of Linux systems, networking fundamentals, and cloud security best practices.</li> <li>Experience implementing monitoring, logging, and observability solutions using tools such as CloudWatch, Grafana, Prometheus, or the ELK stack.</li> <li>Experience owning production systems, participating in on-call rotations, and resolving production incidents.</li> <li>Strong communication skills with the ability to collaborate across teams and mentor engineers.</li> <li>Passion for building scalable, secure, and reliable systems while continuously improving engineering excellence.</li> </ul> <p> <br> </p> <p> <span>Nice to Have</span> </p> <ul> <li>Experience with <span>Go, Python, or additional backend programming languages.</span> </li> <li>Experience with messaging and streaming technologies such as <span>Kafka, RabbitMQ, or AWS SQS/SNS.</span> </li> <li>Experience deploying serverless applications using AWS Lambda.</li> <li>Experience with Helm, ArgoCD, or GitOps workflows.</li> <li>Experience building Internal Developer Platforms (IDPs) or improving developer tooling.</li> <li>Experience with service mesh technologies such as Istio or Linkerd.</li> <li>Experience working in high-growth technology companies, e-commerce, or on-demand delivery platforms.</li> <li>AWS certifications are a plus.</li> </ul> <p> <br> </p> <p> <span>Why Toters?</span> </p> <ul> <li>Flexible work environment with hybrid-friendly roles.</li> <li>Opportunity to work across software engineering and cloud infrastructure, building systems that directly power Toters' products.</li> <li>Solve complex engineering challenges involving backend architecture, cloud infrastructure, automation, and distributed systems.</li> <li>Collaborate with talented engineers in a culture of ownership, mentorship, and continuous learning.</li> <li>Direct impact on products used by thousands of customers every day.</li> <li>Competitive compensation package.</li> <li>Exclusive discounts on Toters orders.</li> <li>First-class medical insurance.</li> </ul></div></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>We’re Hiring: AI Software Engineer</b></p><p><br></p><p><b>Industry: AI / LLM Systems / Production-Grade Applications</b></p><p><br></p><p><b>About the Role</b></p><p><br></p><p>We are building production-grade AI systems powered by large language models. We are looking for an <b>AI Software Engineer</b> who deeply understands LLM behavior and can design reliable, efficient, and measurable AI systems not just call APIs. You will architect multi-step agent workflows, improve determinism, reduce hallucinations, and build evaluation systems that continuously measure accuracy and performance.</p><p><br></p><p><b>What You’ll Do</b></p><p><br></p><ul><li>Design and implement multi-step agent workflows</li><li>Build robust tool-calling systems for database interactions</li><li>Engineer context systems (schema compression, retrieval pipelines, token budgeting)</li><li>Improve structured output reliability (JSON schemas, function calls, validation)</li><li>Reduce hallucinations and improve model determinism</li><li>Generate and optimize complex SQL queries (joins, CTEs, performance tuning)</li><li>Build evaluation harnesses and regression testing systems for prompts</li><li>Benchmark models (Claude, GPT, Gemini, etc.)</li><li>Optimize token usage and latency</li></ul> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>What We’re Looking For</b></p><p><br></p><p><b>Core Requirements</b></p><p><br></p><ul><li>Deep understanding of LLM behavior (not just API usage)</li><li>Experience with agent frameworks (Claude Agents SDK, LangChain, Agno, etc.)</li><li>Strong prompt and context architecture experience</li><li>Structured outputs and validation systems</li><li>Strong SQL skills (joins, CTEs, performance optimization)</li><li>Strong Python skills</li></ul><p><b>Bonus Points</b></p><ul><li>You’ve shipped an LLM system to production</li><li>You’ve built evaluation systems</li><li>You’ve deployed production conversational chat AIs</li></ul><p><br></p><p><b><span></span>Success Metrics</b></p><p><br></p><p>We care about measurable results:</p><ul><li>Improved model accuracy</li><li>Reduced hallucination rate</li><li>Lower token usage per query</li><li>Faster response times</li><li>Clean, well-reasoned system design</li></ul></div>

<p>Responsible for supporting and maintaining the Microsoft Server and Desktop operating systems, and Microsoft Exchange environment plus general maintenance of all IT-related hardware/software</p><p>Setting up and configuring new core servers</p><p>Installing authorized software to core servers</p><p>Ensuring patches and upgrades are applied to core servers</p><p>Exchange server mailbox maintenance including archiving mailboxes</p><p>Reporting faults and maintaining logs on servers, desktops and laptops</p><p>Undertake small to medium-sized IT projects as instructed by the IT Manager</p><p>Meeting with the management team to assess and define the system requirements.</p><p>Analyzing network data and infrastructure to determine inefficiencies and problems.</p><p>Developing and designing network architecture and computer systems infrastructure.</p><p>Overseeing the development, installation, configuration, and administration of computer systems.</p><p>Managing project timelines, budgets, and documentation.</p><p>Monitoring computer systems and networks for viruses, malfunctions, and errors.</p><p>Troubleshooting technical issues and developing effective solutions.</p><p>Preparing network analytics, data reports, and operational manuals.</p><p>Training the engineering team on new systems, protocols, and best practices.</p><p>Keeping abreast of the latest advancements in technology, protocols, and best practices.</p><p>Skills:</p><ul><li>Build and Maintain Hardware and Software Budgets</li><li>Certifications</li><li>Create Disaster Recovery and Back-Up Procedures</li><li>Develop and Document Work Flow</li><li>Deploying and Managing Web Based Applications</li><li>Evaluate Trends</li><li>Maintain Data Center</li><li>Maintain Technical Data Reports</li><li>Monitor and Test Fixes</li><li>Plan, Organize and Control Information Systems</li><li>Prepare and Manage Disaster Recovery Plan</li><li>Procurement</li><li>Quickly Learn New Technologies</li><li>Quickly Troubleshoot and Resolve Issues</li><li>Recommend Technologies, Strategies, Policies, and Procedures</li><li>Reporting</li><li>Review and Troubleshoot Software and Hardware Problems</li><li>Security Monitoring</li><li>Setup and Maintain Windows and Linux Servers</li><li>Solve Problems Systematically and Effectively</li><li>System Monitoring</li><li>Troubleshooting</li><li>Microsoft Office 365 / Sharepoint Development Skills</li><li>Microsoft Azure / AWS expert</li><li>AI Skills</li><li>Cyber Security Expert</li><li>Virtual Servers expert (VM Ware / Hyper V)</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Skills:</p><ul><li>Build and Maintain Hardware and Software Budgets</li><li>Certifications</li><li>Create Disaster Recovery and Back-Up Procedures</li><li>Develop and Document Work Flow</li><li>Deploying and Managing Web Based Applications</li><li>Evaluate Trends</li><li>Maintain Data Center</li><li>Maintain Technical Data Reports</li><li>Monitor and Test Fixes</li><li>Plan, Organize and Control Information Systems</li><li>Prepare and Manage Disaster Recovery Plan</li><li>Procurement</li><li>Quickly Learn New Technologies</li><li>Quickly Troubleshoot and Resolve Issues</li><li>Recommend Technologies, Strategies, Policies, and Procedures</li><li>Reporting</li><li>Review and Troubleshoot Software and Hardware Problems</li><li>Security Monitoring</li><li>Setup and Maintain Windows and Linux Servers</li><li>Solve Problems Systematically and Effectively</li><li>System Monitoring</li><li>Troubleshooting</li><li>Microsoft Office 365 / Sharepoint Development Skills</li><li>Microsoft Azure / AWS expert</li><li>AI Skills</li><li>Cyber Security Expert</li><li>Virtual Servers expert (VM Ware / Hyper V)</li></ul>

<p>Join a rapidly growing software company that helps organizations around the world create a personalized journey of impact and fulfillment for their people. Explorance offers innovative Feedback Analytics solutions because we believe that each experience matters. Currently, we are looking for a Customer Support Analyst who always strives for software excellence and continuous improvement. The Customer Support Analyst is responsible for supporting Explorance s products for our customers. This includes interacting and communicating with our internal teams to solve problems. The role also includes some consulting with customers on how to best integrate Explorance s application to 3rd-party systems to meet their automation and scalability needs.</p><p>Primary Duties and Responsibilities:</p><ul><li>Serve as a single point of contact while effectively and cooperatively providing superior customer support and problem resolution</li><li>Create service requests and properly document all customer interactions and troubleshooting actions in the department's case management system</li><li>Provide tier 2/3 functional and technical support on Explorance software solutions</li><li>Configure and implement new functionality in the Explorance software solutions</li><li>Log, prioritize, research, and accurately resolve complex customer inquiries and problems in a timely manner while meeting or exceeding SLAs</li><li>Provide detailed reporting, identify functionalities, and provide status updates on identified issues internally and with the client until the customer support case is resolved</li><li>Assist in new implementations, installations, upgrades and migrations of existing customers systems</li><li>Investigate issues with customer IT systems such as: SSO, LMS, SIS, HRIS</li><li>Provide basic technical and web application training to new customers when required</li><li>Communicate and coordinate with internal departments when addressing software bugs or new releases</li><li>Occasionally perform Quality Assurance tasks for testing of new software versions</li><li>Follow procedures, and continually improve internal processes for maintenance of solutions that are in production</li><li>Collaborate with developers and QA team for high quality, delivery on time</li></ul><p><b>Skills and Competencies:</b></p><ul><li>Exceptional Customer Service Focus</li><li>3-5 years experience in IT related field</li><li>Minimum 3 years customer support/technical support experience with enterprise software</li><li>Relevant technical work experience, deploying web applications in IIS including server and network administration.</li><li>Experience with system integration, good understanding of product architecture, infrastructure components, databases, cloud systems, and virtualization</li><li>Strong analytical problem solving and decision making skills</li><li>Experience working with multiple stakeholders in a problem-solving environment</li><li>Exceptional communication skills, both oral and written with client interaction experience at executive levels</li><li>Ability to handle difficult or sensitive situations with diplomacy and tact</li><li>Excellent time management and organizational skills</li><li>Creative, self-motivated, with good interpersonal skills</li><li>Ability to work independently and as part of a team</li><li>Attention to detail</li></ul><p>Technical Skills:</p><ul><li>Experience with SQL/Oracle Database querying and with MS Excel</li><li>Setup and administration skills for MS Windows servers, MS SQL Server installation and configuration</li></ul><p>Qualifications/Requirements:</p><ul><li>Verbal and written communication skills in English and French for use in communication with global offices.</li><li>Passion for helping customers with strong customer service skills</li><li>Technical or Business Diploma in related field</li><li>Experience working with Microsoft Server, MSSQL, IIS, Certificates, Email delivery troubleshooting.</li></ul><p>Nice to Have:</p><ul><li>Technical certifications: Microsoft</li><li>Experience with HTML CSS, XML</li><li>Experience working with APIs</li><li>Knowledge/Experience working with cloud offerings such as Microsoft Azure or AWS</li></ul><p>Availability:</p><ul><li><br></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>3-5 years experience in IT related field</li><li>Minimum 3 years customer support/technical support experience with enterprise software</li><li>Relevant technical work experience, deploying web applications in IIS including server and network administration.</li><li>Experience with system integration, good understanding of product architecture, infrastructure components, databases, cloud systems, and virtualization</li><li>Strong analytical problem solving and decision making skills</li><li>Experience working with multiple stakeholders in a problem-solving environment</li><li>Exceptional communication skills, both oral and written with client interaction experience at executive levels</li><li>Ability to handle difficult or sensitive situations with diplomacy and tact</li><li>Excellent time management and organizational skills</li><li>Creative, self-motivated, with good interpersonal skills</li><li>Ability to work independently and as part of a team</li><li>Attention to detail</li><li>Experience with SQL/Oracle Database querying and with MS Excel</li><li>Setup and administration skills for MS Windows servers, MS SQL Server installation and configuration</li><li>Verbal and written communication skills in English and French for use in communication with global offices.</li><li>Passion for helping customers with strong customer service skills</li><li>Technical or Business Diploma in related field</li><li>Experience working with Microsoft Server, MSSQL, IIS, Certificates, Email delivery troubleshooting.</li><li>Technical certifications: Microsoft</li><li>Experience with HTML CSS, XML</li><li>Experience working with APIs</li><li>Knowledge/Experience working with cloud offerings such as Microsoft Azure or AWS</li><li>Must be willing to work outside of normal business hours (i.e. evenings, nights, weekends) to provide support coverage for our international customers</li><li>24/7 Pager/On-Call Rotation</li></ul>