Security Officer Jobs - Tripoli Lebanon

<p>We are seeking an experienced Company Manager to lead and manage a company specializing in security and safety solutions in Tripoli, Lebanon.</p><p>Key Responsibilities:</p><ul><li>Manage and develop the sales team and implement business growth strategies.</li><li>Develop expansion plans and introduce new products.</li><li>Build strong relationships with companies, contractors, and potential clients.</li><li>Manage the sales and execution of integrated security solutions and projects.</li><li>Coordinate with suppliers and understand technical specifications for CCTV systems, alarm systems, fire extinguishers, and safety standards.</li><li>Oversee accounts, sales, purchasing, and overall financial performance.</li><li>Achieve sales and profitability targets.</li></ul><p>Location: Tripoli, Lebanon</p><p>Compensation: Basic salary + commission on sales and projects.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum 3 years of management experience, preferably in the security and safety sector.</li><li>Hands-on experience in selling and installing CCTV cameras, alarm systems, and fire extinguishers is a strong advantage.</li><li>Strong leadership, negotiation, and sales team-building skills.</li><li>Good knowledge of the Lebanese market and an established network with companies and institutions.</li><li>Proficiency in sales software and Microsoft Excel.</li><li>Digital marketing experience is preferred.</li></ul>

We are looking for an HR Officer to join our team in Tripoli. The role involves supporting daily HR operations, including recruitment, employee records management, and coordination of payroll and attendance. <br> <br>Key Responsibilities: <br> <br>Assist in recruitment and onboarding processes <br>Maintain employee records and HR documentation <br>Support payroll and attendance tracking <br>Ensure compliance with company policies and labor regulations

needed staff in Tripoli area

Medical Officer – Medical Services Department <br>The Medical Officer makes sure that our insured patients get quality healthcare. Being the first interlocutor with our risk carriers and medical providers for solving inquiries and complaints related to medical coverage decisions and patient cases. <br> <br>Duties: <br>• Make contact and negotiate with guarantors to solve problems concerning patients’ coverage cases. <br>• Assist guarantors in the underwriting and scoring of new and renewed adherents. <br>• Monitor the length of stay, utilization, medical cases, and their related costs. <br>• Generate hospitalization reports and follow up on tracked high-cost cases with the concerned Field Medical Officers <br>• Follow up on medical discharges with Field Medical Officers. <br>• Contribute to projects related to the Medical Services department as assigned by the Medical Director. <br> <br>Requirements: <br>• Medical Doctor degree <br>• 0 to 2 years of experience in the related field <br>• English & Arabic language, French is a plus. <br>• Excellent communication skills & Organizational skills <br>• Negotiation skills & problem-solving <br>• Analytical thinking skills <br>• Always up to date in terms of medical research

We are seeking an organized and proactive Purchasing Officer to manage procurement activities for our restaurant in Tripoli. The ideal candidate should have previous experience in purchasing, preferably within the F&B or restaurant industry, with strong negotiation skills and knowledge of food and beverage suppliers, inventory management, and cost control. <br> <br>Responsibilities <br> <br>Identify, evaluate, and maintain relationships with suppliers of food, beverages, kitchen equipment, packaging, and restaurant supplies. <br> <br>Source products and negotiate prices, payment terms, delivery schedules, and contract conditions with suppliers. <br> <br>Prepare purchase orders based on restaurant requirements, stock levels, and approved budgets. <br> <br>Coordinate with the kitchen, warehouse, and restaurant management to ensure the timely availability of required materials. <br> <br>Monitor inventory levels and coordinate replenishment to avoid shortages or overstocking. <br> <br>Ensure that purchased food products meet the required quality, freshness, and safety standards. <br> <br>Compare supplier quotations and recommend cost-effective purchasing options without compromising quality. <br> <br>Follow up on orders, deliveries, and discrepancies in quantities or product quality. <br> <br>Verify supplier invoices and delivery notes against purchase orders. <br> <br>Maintain accurate purchasing records, supplier databases, and procurement documentation. <br> <br>Monitor market prices and identify opportunities to reduce purchasing costs. <br> <br>Coordinate with the accounting department regarding supplier invoices, payments, and outstanding balances. <br> <br>Ensure compliance with company purchasing procedures and approved budgets. <br> <br>Prepare regular purchasing reports and maintain records of supplier performance. <br> <br>Requirements <br> <br>Bachelor's degree in Business Administration, Supply Chain Management, or a related field is an advantage. <br> <br>Minimum 2–3 years of experience in purchasing or procurement, preferably in the F&B, restaurant, or hospitality industry. <br> <br>Good knowledge of food and beverage suppliers and the local market. <br> <br>Strong negotiation, communication, and supplier management skills. <br> <br>Knowledge of inventory control, stock rotation, and food storage requirements. <br> <br>Good command of Arabic and English. <br> <br>Proficiency in Microsoft Excel and purchasing or inventory management systems. <br> <br>Strong organizational skills, attention to detail, and ability to work under pressure

We’re Hiring - Call Center Agents ????✨ <br>Location: Crunchyz Burgers Office, Tripoli <br> <br>Requirements: <br> • Proven experience as a Call Center Agent <br> • Residence in Tripoli. <br> • Strong communication skills <br> <br>Job Details: <br> • Shifts: Monday to Thursday and Sunday from 12:30 PM - 10:45 PM / Friday and Saturday from 12:30 - 11:15 PM. <br> • Working Days: 6 days a week (1 day off) <br> <br>How to Apply: <br>Interested and qualified candidates can send their CV to careers@crunchyzburgers.com. <br>Please include “Call Center Agents” in the subject line, or WhatsApp +961 79123171

We’re Hiring - Call Center Agents ????✨ <br>Location: Crunchyz Burgers Office, Tripoli <br> <br>Requirements: <br> • Proven experience as a Call Center Agent <br> • Residence in Tripoli. <br> • Strong communication skills <br> <br>Job Details: <br> • Shifts: Monday to Thursday and Sunday from 12:30 PM - 10:45 PM / Friday and Saturday from 12:30 - 11:15 PM. <br> • Working Days: 6 days a week (1 day off) <br> <br>How to Apply: <br>Interested and qualified candidates can send their CV to careers@crunchyzburgers.com. <br>Please include “Call Center Agents” in the subject line, or WhatsApp +961 79123171

• Source, evaluate, and negotiate with suppliers to secure high-quality products at competitive prices. <br>• Prepare purchase orders (POs), follow up on approvals, and ensure timely order placement. <br>• Monitor supplier performance and maintain professional relationships. <br>2. Stock Monitoring & Control <br>• Follow up with the warehouse manager on minimum and maximum stock levels for all items to avoid shortages or overstock. <br>• Coordinate with the sales manager to forecast stock requirements based on sales trends. <br>• Alert relevant departments about critical stock levels and recommend replenishment. <br>• Bachelor’s degree in Electrical Engineering, Business administration, Supply chain, or a related technical field (mandatory). <br>• Minimum 2–4 years of experience in procurement, preferably in the technology sectors. <br>• Strong understanding of technical terminology. <br>• Experience with ERP procurement modules (Odoo preferred)

Responsible for supporting the IT Manager in managing, maintaining, and improving the company’s IT infrastructure, systems, networks, and business applications to ensure stable, secure, and efficient daily operations. This role provides advanced technical support, handles complex IT issues, supports ERP systems and business applications, assists in IT projects, and contributes to software development, integrations, automation, and digital transformation initiatives across the company. <br>MAIN DUTIES AND RESPONSIBILITIES <br>• Support the IT Manager in managing, monitoring, and maintaining the company’s IT infrastructure, networks, computers, printers, software, and communication systems• Provide advanced technical support to employees and resolve complex hardware, software, network, ERP, and system issues• Administer user accounts, access rights, permissions, emails, devices, and IT assets according to company policies and IT Manager instructions• Support the implementation of data security process, backups, disaster recovery procedures, cybersecurity practices.• Monitor system performance, identify technical risks or weaknesses, and report recommendations to the IT Manager• Manage daily support and troubleshooting for ERP systems, especially Odoo, including user support, issue follow-up, reporting, customization requests, and coordination with vendors or developers when needed• Assist in IT projects such as system upgrades, software implementation, infrastructure improvements, migrations, integrations, and new technology rollouts• Develop, test, maintain, and improve internal software applications, scripts, tools, reports, and automation solutions to support business needs• Support integrations between software systems, websites, APIs, ERP, and third-party business applications• Coordinate with departments to understand technical needs and provide practical IT solutions in alignment with the IT Manager• Maintain proper IT documentation, system inventories, user guides, procedures, issue logs, and technical reports• Implement software updates, security patches, antivirus management, system upgrades, and firewall/VPN changes as assigned• Support network infrastructure including routers, switches, firewalls, VPN, Wi-Fi, IP phones, CCTV-related network systems, and branch connectivity• Assist the IT manager in Training and guiding employees on IT systems, cybersecurity awareness, ERP usage, and internal IT procedures• Assist in applying IT policies, procedures, access control rules, and best practices to improve efficiency and security• Support and guide junior IT staff or new joiners when needed and ensure assigned IT tasks are completed properly and on time• Prepare regular updates and technical reports for the IT Manager regarding issues, projects, system status, and completed tasks <br>REGULATORY REQUIREMENTS, EDUCATION, EXPERIENCE, AND SKILLS <br>• Bachelor’s degree in Information Technology, Computer Science, Software Engineering, or a related field• 4–6 years of proven experience as an IT Specialist, Senior IT Support, IT Administrator, Systems Administrator, or similar role• Strong knowledge of Windows and Linux operating systems, servers, networking, and IT infrastructure• Good experience in ERP systems; Odoo experience is preferred• Good knowledge of software development, scripting, databases, APIs, reporting tools, and system integrations• Experience with Microsoft Office Suite, Microsoft 365, email systems, cloud services, and business applications• Strong knowledge of cybersecurity practices, firewalls, antivirus systems, backups, access control, and disaster recovery procedures• Experience in network management including LAN/WAN, VPN, VLANs, routers, switches, wireless networks, and IP systems• Excellent troubleshooting, analytical, and problem-solving skills• Ability to manage multiple tasks, follow priorities, work independently, and perform under pressure• Strong communication, teamwork, and coordination skills• Ability to document systems, train users, and explain technical information clearly•

We are seeking an experienced Company Manager to lead and manage a company specializing in security and safety solutions in Tripoli, Lebanon. <br> <br>Key Responsibilities: <br> <br>Manage and develop the sales team and implement business growth strategies. <br>Develop expansion plans and introduce new products. <br>Build strong relationships with companies, contractors, and potential clients. <br>Manage the sales and execution of integrated security solutions and projects. <br>Coordinate with suppliers and understand technical specifications for CCTV systems, alarm systems, fire extinguishers, and safety standards. <br>Oversee accounts, sales, purchasing, and overall financial performance. <br>Achieve sales and profitability targets. <br> <br>Requirements: <br> <br>Minimum 3 years of management experience, preferably in the security and safety sector. <br>Hands-on experience in selling and installing CCTV cameras, alarm systems, and fire extinguishers is a strong advantage. <br>Strong leadership, negotiation, and sales team-building skills. <br>Good knowledge of the Lebanese market and an established network with companies and institutions. <br>Proficiency in sales software and Microsoft Excel. <br>Digital marketing experience is preferred. <br> <br>Location: Tripoli, Lebanon <br>Compensation: Basic salary + commission on sales and projects

<p>Responsible for supporting the IT Manager in managing, maintaining, and improving the company s IT infrastructure, systems, networks, and business applications to ensure stable, secure, and efficient daily operations. This role provides advanced technical support, handles complex IT issues, supports ERP systems and business applications, assists in IT projects, and contributes to software development, integrations, automation, and digital transformation initiatives across the company.</p><p>MAIN DUTIES AND RESPONSIBILITIES</p><ul><li>Support the IT Manager in managing, monitoring, and maintaining the company s IT infrastructure, networks, computers, printers, software, and communication systems</li><li>Provide advanced technical support to employees and resolve complex hardware, software, network, ERP, and system issues</li><li>Administer user accounts, access rights, permissions, emails, devices, and IT assets according to company policies and IT Manager instructions</li><li>Support the implementation of data security process, backups, disaster recovery procedures, cybersecurity practices.</li><li>Monitor system performance, identify technical risks or weaknesses, and report recommendations to the IT Manager</li><li>Manage daily support and troubleshooting for ERP systems, especially Odoo, including user support, issue follow-up, reporting, customization requests, and coordination with vendors or developers when needed</li><li>Assist in IT projects such as system upgrades, software implementation, infrastructure improvements, migrations, integrations, and new technology rollouts</li><li>Develop, test, maintain, and improve internal software applications, scripts, tools, reports, and automation solutions to support business needs</li><li>Support integrations between software systems, websites, APIs, ERP, and third-party business applications</li><li>Coordinate with departments to understand technical needs and provide practical IT solutions in alignment with the IT Manager</li><li>Maintain proper IT documentation, system inventories, user guides, procedures, issue logs, and technical reports</li><li>Implement software updates, security patches, antivirus management, system upgrades, and firewall/VPN changes as assigned</li><li>Support network infrastructure including routers, switches, firewalls, VPN, Wi-Fi, IP phones, CCTV-related network systems, and branch connectivity</li><li>Assist the IT manager in Training and guiding employees on IT systems, cybersecurity awareness, ERP usage, and internal IT procedures</li><li>Assist in applying IT policies, procedures, access control rules, and best practices to improve efficiency and security</li><li>Support and guide junior IT staff or new joiners when needed and ensure assigned IT tasks are completed properly and on time</li><li>Prepare regular updates and technical reports for the IT Manager regarding issues, projects, system status, and completed tasks</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Information Technology, Computer Science, Software Engineering, or a related field</p><p>4 6 years of proven experience as an IT Specialist, Senior IT Support, IT Administrator, Systems Administrator, or similar role</p><p>Strong knowledge of Windows and Linux operating systems, servers, networking, and IT infrastructure</p><p>Good experience in ERP systems; Odoo experience is preferred</p><p>Good knowledge of software development, scripting, databases, APIs, reporting tools, and system integrations</p><p>Experience with Microsoft Office Suite, Microsoft 365, email systems, cloud services, and business applications</p><p>Strong knowledge of cybersecurity practices, firewalls, antivirus systems, backups, access control, and disaster recovery procedures</p><p>Experience in network management including LAN/WAN, VPN, VLANs, routers, switches, wireless networks, and IP systems</p><p>Excellent troubleshooting, analytical, and problem-solving skills</p><p>Ability to manage multiple tasks, follow priorities, work independently, and perform under pressure</p><p>Strong communication, teamwork, and coordination skills</p><p>Ability to document systems, train users, and explain technical information clearly</p>

<p>We are seeking an experienced and motivated HR Generalist to manage the day-to-day human resources operations of our restaurant in Tripoli. The ideal candidate must have previous experience in the F&amp;B or restaurant industry, with a solid understanding of restaurant staffing, employee relations, attendance management, and Lebanese labor regulations.</p><p><b><br></b></p><p><b>Responsibilities</b></p><ul><li>Manage the full recruitment cycle, including sourcing, interviewing, hiring, and onboarding restaurant staff.</li><li>Coordinate recruitment for various positions, including chefs, kitchen staff, waiters, bartenders, cashiers, and supervisors.</li><li>Maintain and update employee files, contracts, personnel records, and HR documentation.</li><li>Monitor attendance, working schedules, overtime, leaves, and absenteeism.</li><li>Prepare monthly payroll inputs, including attendance records, overtime, deductions, and other salary adjustments.</li><li>Handle employee relations, disciplinary procedures, grievances, and performance-related matters.</li><li>Ensure compliance with applicable Lebanese labor laws and Social Security (NSSF) requirements.</li><li>Coordinate employee registration, cancellation, and other relevant NSSF procedures.</li><li>Follow up on probation periods, contract renewals, resignations, and employee offboarding.</li><li>Support performance evaluations, staff training, and employee development initiatives.</li><li>Ensure HR policies and procedures are consistently implemented across restaurant operations.</li><li>Coordinate with restaurant management to anticipate staffing needs and address operational HR issues.</li><li>Prepare periodic HR reports related to headcount, turnover, attendance, recruitment, and employee costs.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Requirements</p><ul><li>Bachelor's degree in Human Resources, Business Administration, or a related field.</li><li>Minimum 3 years of experience in an HR role, preferably within the F&amp;B or restaurant industry.</li><li>Previous experience handling HR operations for restaurant or hospitality employees is highly preferred.</li><li>Good knowledge of Lebanese labor law and NSSF procedures.</li><li>Practical experience in recruitment, payroll coordination, attendance management, and employee relations.</li><li>Strong organizational, communication, and problem-solving skills.</li><li>Ability to work in a fast-paced restaurant environment and manage multiple priorities.</li><li>Good command of English and Arabic.</li><li>Proficiency in Microsoft Office, particularly Excel.</li></ul>

We are seeking an experienced and motivated HR Generalist to manage the day-to-day human resources operations of our restaurant in Tripoli. The ideal candidate must have previous experience in the F&B or restaurant industry, with a solid understanding of restaurant staffing, employee relations, attendance management, and Lebanese labor regulations. <br> <br>Responsibilities <br> <br>Manage the full recruitment cycle, including sourcing, interviewing, hiring, and onboarding restaurant staff. <br> <br>Coordinate recruitment for various positions, including chefs, kitchen staff, waiters, bartenders, cashiers, and supervisors. <br> <br>Maintain and update employee files, contracts, personnel records, and HR documentation. <br> <br>Monitor attendance, working schedules, overtime, leaves, and absenteeism. <br> <br>Prepare monthly payroll inputs, including attendance records, overtime, deductions, and other salary adjustments. <br> <br>Handle employee relations, disciplinary procedures, grievances, and performance-related matters. <br> <br>Ensure compliance with applicable Lebanese labor laws and Social Security (NSSF) requirements. <br> <br>Coordinate employee registration, cancellation, and other relevant NSSF procedures. <br> <br>Follow up on probation periods, contract renewals, resignations, and employee offboarding. <br> <br>Support performance evaluations, staff training, and employee development initiatives. <br> <br>Ensure HR policies and procedures are consistently implemented across restaurant operations. <br> <br>Coordinate with restaurant management to anticipate staffing needs and address operational HR issues. <br> <br>Prepare periodic HR reports related to headcount, turnover, attendance, recruitment, and employee costs. <br> <br>Requirements <br> <br>Bachelor's degree in Human Resources, Business Administration, or a related field. <br> <br>Minimum 3 years of experience in an HR role, preferably within the F&B or restaurant industry. <br> <br>Previous experience handling HR operations for restaurant or hospitality employees is highly preferred. <br> <br>Good knowledge of Lebanese labor law and NSSF procedures. <br> <br>Practical experience in recruitment, payroll coordination, attendance management, and employee relations. <br> <br>Strong organizational, communication, and problem-solving skills. <br> <br>Ability to work in a fast-paced restaurant environment and manage multiple priorities. <br> <br>Good command of English and Arabic. <br> <br>Proficiency in Microsoft Office, particularly Excel

Main Duties and Responsibilities <br>• Receive and register customer service requests, complaints, warranty claims, and repair requests. <br>• Communicate with customers to understand their issues and collect all required product and purchase information. <br>• Coordinate product inspections, repairs, maintenance visits, and installations with service center technicians. <br>• Follow up on each service request from receipt until completion and customer confirmation. <br>• Provide customers with clear updates regarding inspection results, repair status, expected completion dates, costs, and warranty coverage. <br>• Verify warranty eligibility based on invoices, serial numbers, warranty conditions, and company policies. <br>• Prepare service reports, quotations, job cards, delivery notes, and other after-sales documentation. <br>• Maintain accurate records of customer cases, repair history, complaints, and completed services in the company system. <br>• Coordinate with the warehouse and procurement teams regarding spare parts, replacement products, and required tools. <br>• Coordinate with the sales team when customer cases require commercial follow-up or additional product support. <br>• Arrange the receipt and return of customer products and ensure proper documentation and handover. <br>• Follow up with customers after service completion to confirm satisfaction and proper product operation. <br>• Escalate delayed, repeated, or unresolved technical issues to the Service Center Manager. <br>• Prepare periodic reports on open cases, response time, resolution time, recurring issues, and customer satisfaction. <br>• Support continuous improvement initiatives to enhance after-sales service quality, efficiency, and customer experience. <br>• Ensure compliance with company procedures, warranty policies, and customer service standards. <br>Regulatory Requirements — Education and Experience <br>• Diploma or bachelor’s degree in Business Administration, Customer Service, Electronics, , or a related field. <br>• Minimum of 2–3 years of experience in after-sales support, customer service, technical coordination, or a similar role. <br>• Previous experience with inverters, batteries, electronics, security systems, or technical products is preferred. <br>• Basic understanding of technical troubleshooting, repair processes, and warranty procedures. <br>• Experience using ERP, CRM, ticketing, or service-management systems is preferred

<p>The Senior IT Specialist will be responsible for the overall management and maintenance of the company's IT infrastructure. This includes ensuring the smooth operation of all systems, providing technical support to users, and implementing new technologies to improve efficiency. Key responsibilities will involve managing servers, networks, and software applications, as well as ensuring the security of the company's data. The role requires a proactive approach to problem-solving and a commitment to maintaining high standards of IT service delivery.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Information Technology, Computer Science, Software Engineering, or a related field</li><li>4-6 years of proven experience as an IT Specialist, Senior IT Support, IT Administrator, Systems Administrator, or similar role</li><li>Strong knowledge of Windows and Linux operating systems, servers, networking, and IT infrastructure</li><li>Good experience in ERP systems; Odoo experience is preferred</li><li>Good knowledge of software development, scripting, databases, APIs, reporting tools, and system integrations</li><li>Experience with Microsoft Office Suite, Microsoft 365, email systems, cloud services, and business applications</li><li>Strong knowledge of cybersecurity practices, firewalls, antivirus systems, backups, access control, and disaster recovery procedures</li><li>Experience in network management including LAN/WAN, VPN, VLANs, routers, switches, wireless networks, and IP systems</li><li>Excellent troubleshooting, analytical, and problem-solving skills</li><li>Ability to manage multiple tasks, follow priorities, work independently, and perform under pressure</li><li>Ability to document systems, train users, and explain technical information clearly</li><li>Ability to support management decisions and work under the direction of the IT Manager</li></ul>

<p>We are looking for an HR Officer to join our team in Tripoli. The role involves supporting daily HR operations, including recruitment, employee records management, and coordination of payroll and attendance.</p><p><b>Key Responsibilities:</b></p><p>Assist in recruitment and onboarding processes</p><p>Maintain employee records and HR documentation</p><p>Support payroll and attendance tracking</p><p>Ensure compliance with company policies and labor regulations</p>

Store Manager <br> <br>Job Summary <br>The Store Manager is responsible for the overall operation of the store, including sales performance, staff supervision, customer service, inventory control, and ensuring a safe, well-organized shopping environment. This role combines leadership, operational oversight, and a strong focus on achieving business targets. <br> <br>Key Responsibilities <br> <br>Operations & Sales <br> <br>Oversee day-to-day store operations to ensure smooth, efficient functioning <br>Set and drive achievement of sales targets and KPIs <br>Monitor and analyze sales performance, preparing regular reports for upper management <br>Ensure the store complies with company policies, health and safety regulations, and legal requirements <br> <br>Staff Management <br> <br>Recruit, train, and onboard new employees <br>Create staff schedules and manage payroll budgets <br>Supervise, motivate, and evaluate staff performance <br>Foster a positive work environment and address any personnel issues <br>Conduct regular team meetings to communicate goals and updates <br> <br>Customer Service <br> <br>Ensure a high standard of customer service is maintained at all times <br>Handle escalated customer complaints and resolve issues effectively <br>Monitor customer feedback and implement improvements <br> <br>Inventory & Merchandising <br> <br>Manage stock levels, ordering, and inventory control to minimize loss <br>Oversee visual merchandising and ensure the store is well-presented <br>Coordinate with suppliers and vendors as needed <br> <br>Financial Management <br> <br>Manage store budgets, control expenses, and monitor profitability <br>Handle cash management and ensure accurate financial record-keeping <br>Analyze financial data to identify areas for improvement <br> <br>Qualifications <br> <br>Bachelor's degree in Business Administration, Retail Management, or related field (preferred) <br>2–5 years of retail experience, with at least 1–2 years in a supervisory or management role <br>Proven track record of meeting or exceeding sales targets <br> <br>Skills & Competencies <br> <br>Strong leadership and team management abilities <br>Excellent communication and interpersonal skills <br>Problem-solving and decision-making capabilities <br>Organizational and multitasking skills <br>Familiarity with POS systems and retail management software <br>Financial acumen (budgeting, P&L understanding) <br> <br>Working Conditions <br> <br>Typically full-time, may require evenings, weekends, and holidays <br>Primarily on the sales floor with some time in a back office for administrative tasks

We are seeking an experienced and dynamic Restaurant Branch Manager to lead the daily operations of our international cuisine restaurant in Tripoli. The ideal candidate will be responsible for ensuring exceptional customer service, achieving financial and operational targets, managing staff performance, and maintaining the highest standards of food quality, hygiene, and guest satisfaction. <br> <br>Responsibilities <br>Oversee the daily operations of the restaurant to ensure smooth and efficient service. <br>Lead, motivate, and supervise the restaurant team, including supervisors, kitchen staff, and service staff. <br>Ensure exceptional customer service and promptly resolve guest concerns or complaints. <br>Monitor food quality, presentation, cleanliness, and compliance with health and safety regulations. <br>Control labor costs, food costs, and operating expenses while maximizing profitability. <br>Prepare and analyze daily, weekly, and monthly sales and operational reports. <br>Manage inventory levels, purchasing, and stock control to minimize waste and shortages. <br>Coordinate with the Head Chef and kitchen team to ensure consistency in food quality and service. <br>Recruit, train, coach, and evaluate employees to maintain a high-performing team. <br>Develop staff schedules to ensure adequate coverage while controlling labor costs. <br>Implement company policies, operational procedures, and service standards. <br>Drive sales through promotional activities, upselling initiatives, and customer engagement. <br>Ensure compliance with company policies, food safety standards, and local regulations. <br> <br>Qualifications <br>Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred. <br>Minimum 5 years of restaurant management experience, including at least 2 years as a Branch or Restaurant Manager. <br>Experience managing an international cuisine restaurant is required. <br>Strong leadership, communication, and team management skills. <br>Excellent understanding of restaurant operations, budgeting, cost control, and inventory management. <br>Strong problem-solving and decision-making abilities. <br>Proficiency in Microsoft Office and restaurant POS systems. <br>Ability to work flexible hours, including evenings, weekends, and holidays

<p>The Store Manager is responsible for the overall operation of the store, including sales performance, staff supervision, customer service, inventory control, and ensuring a safe, well-organized shopping environment. This role combines leadership, operational oversight, and a strong focus on achieving business targets.</p><p><strong>Key Responsibilities</strong></p><p><strong>Operations &amp; Sales</strong></p><ul><li>Oversee day-to-day store operations to ensure smooth, efficient functioning</li><li>Set and drive achievement of sales targets and KPIs</li><li>Monitor and analyze sales performance, preparing regular reports for upper management</li><li>Ensure the store complies with company policies, health and safety regulations, and legal requirements</li></ul><p><strong>Staff Management</strong></p><ul><li>Recruit, train, and onboard new employees</li><li>Create staff schedules and manage payroll budgets</li><li>Supervise, motivate, and evaluate staff performance</li><li>Foster a positive work environment and address any personnel issues</li><li>Conduct regular team meetings to communicate goals and updates</li></ul><p><strong>Customer Service</strong></p><ul><li>Ensure a high standard of customer service is maintained at all times</li><li>Handle escalated customer complaints and resolve issues effectively</li><li>Monitor customer feedback and implement improvements</li></ul><p><strong>Inventory &amp; Merchandising</strong></p><ul><li>Manage stock levels, ordering, and inventory control to minimize loss</li><li>Oversee visual merchandising and ensure the store is well-presented</li><li>Coordinate with suppliers and vendors as needed</li></ul><p><strong>Financial Management</strong></p><ul><li>Manage store budgets, control expenses, and monitor profitability</li><li>Handle cash management and ensure accurate financial record-keeping</li><li>Analyze financial data to identify areas for improvement</li></ul><p><strong>Qualifications</strong></p><ul><li>Bachelor's degree in Business Administration, Retail Management, or related field (preferred)</li><li>2 5 years of retail experience, with at least 1 2 years in a supervisory or management role</li><li>Proven track record of meeting or exceeding sales targets</li></ul><p><strong>Skills &amp; Competencies</strong></p><ul><li>Strong leadership and team management abilities</li><li>Excellent communication and interpersonal skills</li><li>Problem-solving and decision-making capabilities</li><li>Organizational and multitasking skills</li><li>Familiarity with POS systems and retail management software</li><li>Financial acumen (budgeting, P&amp;L understanding)</li></ul><p><strong>Working Conditions</strong></p><ul><li>Typically full-time, may require evenings, weekends, and holidays</li><li>Primarily on the sales floor with some time in a back office for administrative tasks</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Business Administration, Retail Management, or related field (preferred)</li><li>2 5 years of retail experience, with at least 1 2 years in a supervisory or management role</li><li>Proven track record of meeting or exceeding sales targets</li></ul><p><strong>Skills &amp; Competencies</strong></p><ul><li>Strong leadership and team management abilities</li><li>Excellent communication and interpersonal skills</li><li>Problem-solving and decision-making capabilities</li><li>Organizational and multitasking skills</li><li>Familiarity with POS systems and retail management software</li><li>Financial acumen (budgeting, P&amp;L understanding)</li></ul>

<p>We are seeking an experienced and dynamic Restaurant Branch Manager to lead the daily operations of our international cuisine restaurant in Tripoli. The ideal candidate will be responsible for ensuring exceptional customer service, achieving financial and operational targets, managing staff performance, and maintaining the highest standards of food quality, hygiene, and guest satisfaction.</p><p><b>Responsibilities</b></p><ul><li>Oversee the daily operations of the restaurant to ensure smooth and efficient service.</li><li>Lead, motivate, and supervise the restaurant team, including supervisors, kitchen staff, and service staff.</li><li>Ensure exceptional customer service and promptly resolve guest concerns or complaints.</li><li>Monitor food quality, presentation, cleanliness, and compliance with health and safety regulations.</li><li>Control labor costs, food costs, and operating expenses while maximizing profitability.</li><li>Prepare and analyze daily, weekly, and monthly sales and operational reports.</li><li>Manage inventory levels, purchasing, and stock control to minimize waste and shortages.</li><li>Coordinate with the Head Chef and kitchen team to ensure consistency in food quality and service.</li><li>Recruit, train, coach, and evaluate employees to maintain a high-performing team.</li><li>Develop staff schedules to ensure adequate coverage while controlling labor costs.</li><li>Implement company policies, operational procedures, and service standards.</li><li>Drive sales through promotional activities, upselling initiatives, and customer engagement.</li><li>Ensure compliance with company policies, food safety standards, and local regulations.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred.</p><p>Minimum 5 years of restaurant management experience, including at least 2 years as a Branch or Restaurant Manager.</p><p>Experience managing an international cuisine restaurant is required.</p><p>Strong leadership, communication, and team management skills.</p><p>Excellent understanding of restaurant operations, budgeting, cost control, and inventory management.</p><p>Strong problem-solving and decision-making abilities.</p><p>Proficiency in Microsoft Office and restaurant POS systems.</p><p>Ability to work flexible hours, including evenings, weekends, and holidays.</p>