وظائف اخصائي العمليات في لبنان

<p>Saint George University Medical Center (SGUMC) is seeking a Food Services Dietitian to support food safety, quality assurance, and nutrition standards within the hospital kitchen.</p><p>Key Responsibilities:</p><ul><li>Monitor food service operations to ensure compliance with food safety, hygiene, and quality standards</li><li>Conduct kitchen inspections and oversee HACCP implementation</li><li>Supervise recipe standardization, meal quality, and portion control</li><li>Support staff training and orientation on food safety practices</li><li>Assist in developing food service policies and quality improvement initiatives</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Nutrition and Dietetics</li><li>Licensed by the Lebanese Ministry of Public Health</li><li>Minimum 3 years of experience in food services or quality assurance, preferably in a hospital</li><li>Knowledge of HACCP and food safety standards</li><li>Good communication, organizational, and computer skills</li><li>Good command of Arabic and English</li></ul>

About the Employer <br>The Employer is a leading ERP implementation partner in Lebanon, delivering tailored business solutions to clients across various industries. Their mission is to help organizations streamline operations, improve efficiency, and achieve sustainable growth through world-class ERP systems. <br>Job Summary <br>We are seeking a talented and driven ERP Implementation Specialist to join our Client’s growing team. This role offers an exciting opportunity to work closely with clients, understand their business needs, and deliver tailored Odoo solutions that drive efficiency and growth. <br>Key Responsibilities: <br>• Client Engagement & Requirement Gathering <br>o Meet with clients to understand business processes, pain points, and ERP requirements. <br>o Document and analyze client workflows and propose Odoo-based solutions. <br>• Odoo ERP Implementation <br>o Configure, customize, and deploy Odoo modules (Sales, CRM, Inventory, Accounting, HR, Manufacturing, etc.). <br>o Migrate legacy data into Odoo, ensuring accuracy and integrity. <br>o Integrate Odoo with other systems where applicable. <br>• Testing & Quality Assurance <br>o Conduct system testing, troubleshooting, and bug fixing. <br>o Coordinate User Acceptance Testing (UAT) with clients. <br>• Training & Support <br>o Deliver user training sessions and prepare training materials. <br>o Provide post-implementation support, resolve issues, and optimize system performance. <br>• Project Management <br>o Maintain implementation timelines and deliverables. <br>o Coordinate with internal teams (developers, functional consultants, support) to ensure project success. <br>Qualifications & Skills <br>Education & Experience: <br>• Bachelor’s degree in Computer Science, Information Systems, Business Administration, or related field. <br>• Minimum 2–3 years of hands-on ERP implementation experience (Odoo experience strongly preferred). <br>• Experience in business process analysis and re-engineering. <br>Technical Skills: <br>• Solid understanding of Odoo modules and configuration. <br>• Basic knowledge of Python and Odoo framework (preferred but not mandatory). <br>• Familiarity with databases (PostgreSQL preferred) and reporting tools. <br>• Knowledge of API integrations is a plus. <br>Soft Skills: <br>• Strong analytical and problem-solving skills. <br>• Excellent communication and presentation abilities. <br>• Ability to manage multiple projects and meet deadlines. <br>• Client-focused with strong interpersonal skills. <br>Language Requirements: <br>• Fluent in English and Arabic (French is a plus)

<p><strong>Job Title: Import Export Specialist</strong></p><p><strong>Job Type: Full-Time | Location: Safra, Lebanon | Working Hours: 8:30 AM – 5:00 PM | On-Site</strong></p><p><strong>Company Overview:</strong><br>Welcome to the International Factory for Food and Beverages (IFFB), a leading beverage production factory specializing in FMCG products. At IFFB, we are dedicated to delivering high-quality carbonated beverages to customers worldwide.</p><p><strong>Job Description:</strong></p><p>As an Import Export Specialist at IFFB, you will be responsible for managing day-to-day logistics operations, ensuring smooth coordination of shipments, documentation, and communication with internal and external stakeholders. You will also support sales follow-ups and lead generation activities when required.</p><p><strong>Key Responsibilities:</strong></p><ul><li><p>Coordinate and follow up on incoming and outgoing shipments to ensure timely delivery.</p></li><li><p>Prepare and manage export documentation, including invoices, packing lists, certificates of origin, and other required documents.</p></li><li><p>Prepare and organize Ministry of Health files for submission related to import/export requirements.</p></li><li><p>Liaise with freight forwarders, shipping lines, and clearing agents to ensure smooth logistics operations.</p></li><li><p>Coordinate with the warehouse team for shipment readiness, loading schedules, and receipt of goods.</p></li><li><p>Track shipments and provide regular updates to internal teams and customers.</p></li><li><p>Ensure compliance with customs regulations and documentation requirements.</p></li><li><p>Maintain accurate records of all shipments and logistics activities.</p></li></ul><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Coordinate with the warehouse and production teams to support demand forecasting and inventory planning, ensuring adequate stock levels and timely replenishment of finished goods and raw materials.</p><ul><li><p>Follow up on sales leads generated from exhibitions and events.</p></li><li><p>Assist in contacting potential customers via email and phone.</p></li><li><p>Support lead tracking and follow-up activities to ensure timely communication.</p></li></ul><br><p><strong>&nbsp;</strong></p><p><strong>&nbsp;</strong></p><p><strong>&nbsp;</strong></p><p><strong>&nbsp;</strong></p><p><strong>&nbsp;</strong></p><p><strong>&nbsp;</strong></p><p><strong>&nbsp;</strong></p><p><strong>&nbsp;</strong></p><p><strong>&nbsp;</strong></p><p><strong>&nbsp;</strong></p><p><strong>&nbsp;</strong></p><p><strong>&nbsp;</strong></p><p><strong>&nbsp;</strong></p><p><strong>&nbsp;</strong></p><p><strong>&nbsp;</strong></p><p><strong>&nbsp;</strong></p><p><strong>&nbsp;</strong></p><p><strong>&nbsp;</strong></p><p><strong>&nbsp;</strong></p><p><strong>&nbsp;</strong></p><p><strong>&nbsp;</strong></p><p><strong>&nbsp;</strong></p><p><strong>&nbsp;</strong></p><p><strong>&nbsp;</strong></p><p><strong>&nbsp;</strong></p><p><strong>&nbsp;</strong></p><p><strong>&nbsp;</strong></p><p><strong>&nbsp;</strong></p><p><strong>Desired Candidate Profile</strong></p><p>Qualifications:</p><ul><li><p>Experience in logistics, import/export, or supply chain operations.</p></li><li><p>Strong knowledge of shipping documents and customs procedures.</p></li><li><p>ERP system knowledge is a plus.</p></li><li><p>Good organizational and communication skills.</p></li><li><p>Ability to manage multiple tasks and meet deadlines.</p></li><li><p>Proficiency in Microsoft Office (especially Excel).</p></li><li><p>Attention to detail and problem-solving mindset.</p></li></ul>

Promedic Holding is looking for an experienced Procurement & Logistics Specialist. <br> <br>Requirements: <br> <br>* 3–5 years of relevant experience <br>* Bachelor’s in Supply Chain, Business, or related field <br>* ERP procurement knowledge <br>* Strong negotiation & supplier management skills <br>* Experience in procurement, logistics, and import/export coordination

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Aspire Software is looking for an Implementation Specialist to join our team in Lebanon.<br> Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals.<br> By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.<br> About the Role This is an entry-to-early-career role for someone with a foundational technical skill set who is eager to build hands-on experience in solution delivery, data engineering, and cloud technologies within a compliance software environment.<br> Working under the guidance of Senior Implementation Specialists and Solution Architects, you will support client implementations end-to-end — from translating requirements into configured solutions, to building and testing data pipelines, to assisting with go-live and post-launch support.<br> You will collaborate closely with Product, Engineering, Customer Success, and Professional Services teams, with regular mentorship and code/config review from senior team members.<br> Strong technical background in software implementation, integrations, APIs, SQL, and data analysis.<br> Good understanding of accounting principles and financial reporting concepts Ability to interpret financial data and translate business requirements into technical configurations and reporting solutions.<br> Configure solutions to support financial reporting, budgeting, forecasting… Support the design and deployment of AI-powered financial analytics, dashboards, and reporting solutions.<br></span> </div>

<p>Department: Graduate Council Grade: Above Grade 12 Basic Functions: Responsible esponsible for optimizing graduate student recruitment and admission related processes and modules on Slate by Technolutions. This role combines technical system management with data-driven enrollment strategy, ensuring an efficient applicant experience while maximizing conversion rates across the admissions funnel. 1. Duties Performed: Oversees applicant lifecycle management from inquiry through enrollment (including record management, document processing, and credential verification), identifying gaps bottlenecks, and implement data-driven improvements after securing the needed approvals. Optimizes graduate CRM processes and configurations within the Slate platform in compliance with applicable policies and requirements (including building and maintaining application forms and portals, configuring reader workflows, developing and maintaining queries and reporting dashboards, building marketing communication campaigns and events to support outreach initiatives) in collaboration with the relevant stakeholders. Translates business requirements into system solutions by converting operational needs into functional CRM configurations and enhancements. Contributes to integrations and data flow with the (Banner) Student Information System and other platforms. Ensures data integrity and system accuracy through validation, data cleanup, and continuous monitoring. Analyzes data, metrics, and trends. Helps structure diverse applicant data into meaningful segments and uses these insights to support targeting, outreach, and admissions strategies. Executes and optimizes multi-channel communication campaigns, communications with applicants and staff, messaging and automated workflows by leveraging testing, analytics, and performance assessments. Oversees reporting and analytics efforts by developing dashboards and reports to support data-informed recruitment and admissions decision-making by faculties and planning. Evaluates system performance and recommends enhancements by troubleshooting, enforcing change control, and maintaining configuration best practices. Trains and supports users on CRM tools and best practices while promoting adoption. Performs other related duties as requested. 2. Work Contacts: Regular contacts with staff in the Graduate Council, Faculties/ Schools, AUB Online, Dubai Academic and Executive Hub, the Offices of Admissions and Financial Aid, and the Office of IT. 3. Independence of Operation: Reports to the Director of the Graduate Council. 4. Supervisory Responsibility: None. 5. Physical Effort: Minimal. 6. Work Conditions: Clean and pleasant.</p><p><strong>Desired Candidate Profile</strong></p><p><strong>Minimum Requirements:</strong> Bachelor s Degree in Computer Science, Computer Engineering, or related field. Master s Degree is preferred. Five years of relevant work experience such as in student enrolment, preferably in higher education settings. Knowledge of CRM systems, database operations (Banner Student Information System), Microsoft Office applications, Oracle, SQL, HTML/CSS, PowerBi, Python, and Java. Familiarity with Application Programming Interfaces (APIs) or system integrations. Experience with reporting tools and data visualization. Strong interpersonal, data analysis and presentation skills. Ability to deliver quality customer service to diverse stakeholders with high sense of accountability. Ability to communicate effectively both verbally and in writing in English. Prioritizes and multitasks effectively with attention to detail, teamwork, flexibility and positive disposition. Ability to handle sensitive information with discretion and confidentiality. Experience with Slate by Technolutions is a plus. Focus on Process optimization is a plus.</p>

<p><h4>Description</h4> <p>Aspire Software is looking for a Customer Support Representative to join our team in Lebanon.</p> <p>Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p> <h4>Role overview</h4> <p>We're looking for a Customer Support Specialist to be the front line for our merchants and ISV (Independent Software Vendor) partners. You'll be the first point of contact when something isn't working — a transaction issue, an onboarding question, a statement discrepancy — and you'll own it from first response to resolution. This is a great role for someone who's detail-oriented, calm under pressure, and genuinely enjoys solving problems for people.</p> <h4>What you'll do</h4> <ul> <li>Respond to merchant and partner inquiries via email, phone, and chat in a timely, professional, and empathetic manner</li> <li>Troubleshoot payment processing issues, including failed transactions, settlement/deposit questions, and terminal or gateway connectivity problems</li> <li>Assist merchants with onboarding and boarding-related questions, escalating processor issues (e.g., Adyen) where needed</li> <li>Support dispute and chargeback inquiries, guiding merchants through documentation and response requirements</li> <li>Track and manage support tickets to resolution using our internal ticketing/CRM tools, maintaining accurate case notes</li> <li>Identify patterns in recurring issues and flag them to Product and Operations for longer-term fixes</li> <li>Collaborate cross-functionally with Product, Engineering, and Sales teams to resolve complex or escalated issues</li> <li>Maintain and contribute to internal knowledge base articles and merchant-facing help documentation</li> <li>Meet or exceed team SLAs for response time, resolution time, and customer satisfaction</li> </ul> <h4>Requirements</h4> <h4>What we're looking for</h4> <ul> <li>1–3 years of experience in customer support, client services, or a similar role — payments, fintech, or SaaS experience is a strong plus</li> <li>Excellent written and verbal communication skills; able to explain technical concepts in plain language</li> <li>Strong problem-solving instincts and comfort navigating ambiguity</li> <li>Experience with CRM/ticketing platforms (e.g., HubSpot, Zendesk, Intercom) preferred</li> <li>Basic understanding of payment processing concepts (transactions, settlements, chargebacks) is a plus — we'll train the rest</li> <li>Highly organized, with the ability to manage multiple open cases simultaneously</li> <li>A customer-first mindset paired with the judgment to know when to escalate</li> </ul> <h4>Nice to have</h4> <ul> <li>Familiarity with Adyen, Stripe, or other payment processor/PSP ecosystems</li> <li>Experience supporting software partners (ISVs) rather than just end consumers</li> <li>Exposure to healthcare, legal, or professional services verticals</li> </ul></p><p></p>

We are looking for an experienced Senior Technical Learning & Development Specialist to design and deliver technical training, conduct assessments and audits, and ensure high standards of employee performance and service quality across branches. <br> <br>Key Responsibilities: <br>* Deliver technical, theoretical and practical training <br>* Conduct assessments, audits and follow-up coaching <br>* Ensure compliance with SOPs, protocols and safety standards <br>* Train employees on treatments, equipment, products and consultation techniques <br>* Identify training needs and develop improvement plans <br>* Monitor employee performance and provide corrective training <br>* Support new treatment, technology and service launches <br>* Prepare training reports and performance data <br>* Travel to branches as required <br> <br>Requirements: <br>* Diploma or bachelor’s degree in Aesthetics, Cosmetology, Medical, Paramedical or related field <br>* 3–5 years of relevant experience in technical training or aesthetic/medical practice <br>* Experience in training, assessments and audits <br>* Fluent in English & Arabic <br>* Willingness to travel

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>&nbsp;Role Overvie</b>w We're looking for a Customer Support Specialist to be the front line for our merchants and ISV (Independent Software Vendor) partners. You'll be the first point of contact when something isn't working a transaction issue, an onboarding question, a statement discrepancy and you'll own it from first response to resolution. This is a great role for someone who's detail-oriented, alm under pressure, and genuinely enjoys solving problems for people. What You'll Do Respond to merchant and partner inquiries via email, phone, and chat in a timely, professional, and empathetic manner Troubleshoot payment processing issues, including failed transactions, settlement/deposit questions, and terminal or gateway connectivity problems Assist merchants with onboarding and boarding-related questions, escalating processor issues (e.g., Adyen) where needed Support dispute and chargeback inquiries, guiding merchants through documentation and response requirements Track and manage support tickets to resolution using our internal ticketing/CRM tools, maintaining accurate case notes Identify patterns in recurring issues and flag them to Product and Operations for longerterm fixes Collaborate cross-functionally with Product, Engineering, and Sales teams to resolve complex or escalated issues Maintain and contribute to internal knowledge base articles and merchant-facing help documentation Meet or exceed team SLAs for response time, resolution time, and customer satisfaction</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>1 3 years of experience in customer support, client services, or a similar role payments, fintech, or SaaS experience is a strong plus Excellent written and verbal communication skills; able to explain technical concepts in plain language Strong problem-solving instincts and comfort navigating ambiguity Experience with CRM/ticketing platforms (e.g., HubSpot, Zendesk, Intercom) preferred Basic understanding of payment processing concepts (transactions, settlements, chargebacks) is a plus we'll train the rest Highly organized, with the ability to manage multiple open cases simultaneously A customer-first mindset paired with the judgment to know when to escalate</p><p>Nice to Have Familiarity with Adyen, Stripe, or other payment processor/PSP ecosystems Experience supporting software partners (ISVs) rather than just end consumers Exposure to healthcare, legal, or professional services verticals'</p><p></p></section>

<p>Job Scope The Lead specialist - Credit is accountable for applying the company's credit and collection policies and practices while implementing internal control systems. S/He analyses customer requests for credit, minimizes the company's credit risk and maintains the highest level of customer service while coordinating with other departments in resolving issues. Main Duties and Responsibilities - Assist in managing the company's financial wellbeing by ensuring compliance, effective risk management and accurate financial reporting; - Define and evaluate the credit limits for all customers based on their audited financial statements, asset values, and assessments of new and existing customers; - Comply with the reporting timelines and adverse information notification to the insurance company; - Anticipate outstanding receivables based on sales forecasts, payment terms, backlog, and input from the sales team; - Reconcile accounts receivable, resolve discrepancies, and achieve periodic cash collection targets; - Coordinate with internal departments to resolve unpaid debts and oversee legal actions and related settlements when required; - Approve the credit line for customer accounts within the approved insurance limit; - Manage and streamline LC transactions and ensure the compliance of LC/BG T&amp;C and timely closure of LC/BG payments from banks with minimized financial costs and eliminated risks; - Build strong relationships with customers through regular visits, account management, and collection of financial information for credit reviews; - Ensure the timely processing and follow up of outstanding invoices; - Respond promptly to audit requests (internal audit, bank audit, etc.); - Ensure the receipt of customer balance confirmations on a bi-annual basis; - Prepare periodic MIS and data management reports to the Direct Manager.</p><p><strong>Desired Candidate Profile</strong></p><p>Education Bachelor s degree in Finance, Accounting or any other related field Experience 8+ years of progressive experience in Credit Management, Credit &amp; Collections, or Accounts Receivable. Proven experience managing regional/multi-country credit and collections operations within a multinational or complex business environment. Strong hands-on experience in credit risk assessment, credit limits, payment terms, and customer exposure management. Demonstrated experience setting, reviewing, negotiating, and standardizing credit terms and commercial conditions, in partnership with Sales and Finance. Proven ability to influence commercial decisions, challenge credit exposure, and implement regional credit policies and governance. #LI-LM1</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Title <br></span><p>Specialist - Renewals</p><br> <br><br>Job Scope <br><p>The Specialist - Renewals supports the renewal of software maintenance and subscription contracts. This role works closely with customers, channel, and internal stakeholders to ensure timely renewals, maximize customer retention, and maintain recurring revenue</p><br><br><br>Main Duties and Responsibilities <br><p>Monitor upcoming support expiration dates and proactively engage with customers and the channel regarding renewals.<br>Prepare and share renewal quotations based on vendor policies, 90 days in advance.<br>Follow up with the customer to identify and resolve renewal-related issues, in coordination with internal stakeholders, to drive timely renewal closure.<br>Collaborate with distributors and resellers to monitor renewal progress, identify potential risks, and ensure timely renewal closure.<br>Ensure renewal opportunities are accurately maintained in the CRM system, including customer details, renewal status, expected close dates, and forecast information.<br>Maintain a rolling 120-day renewal forecast and submit reports highlighting expected revenue and high-risk opportunities weekly.<br>Ensure compliance with vendor licensing policies and internal business processes.</p><br><br><br>Position Requirements <br><br>Education <br><p>Bachelor’s degree in Business Administration or any other related field.</p><br><br><br>Experience <br><p>1–2 years of experience in sales support, inside sales, renewals, or commercial operations.</p><br> <p>Experience using CRM/ERP systems, preferably Salesforce.</p><br> <p>Strong attention to detail, organizational, and communication skills.</p><br> <p>#LI-LM1</p><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Aspire Software is looking for a Customer Support Representative to join our team in Lebanon.<br> Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals.<br> By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.<br> Role Overview We're looking for a Customer Support Specialist to be the front line for our merchants and ISV (Independent Software Vendor) partners.<br> You'll be the first point of contact when something isn't working — a transaction issue, an onboarding question, a statement discrepancy — and you'll own it from first response to resolution.<br> This is a great role for someone who's detail-oriented, alm under pressure, and genuinely enjoys solving problems for people.<br> What You'll Do Respond to merchant and partner inquiries via email, phone, and chat in a timely, professional, and empathetic manner Troubleshoot payment processing issues, including failed transactions, settlement/deposit questions, and terminal or gateway connectivity problems Assist merchants with onboarding and boarding-related questions, escalating processor issues (e.<br>g., Adyen) where needed Support dispute and chargeback inquiries, guiding merchants through documentation and response requirements Track and manage support tickets to resolution using our internal ticketing/CRM tools, maintaining accurate case notes Identify patterns in recurring issues and flag them to Product and Operations for longerterm fixes Collaborate cross-functionally with Product, Engineering, and Sales teams to resolve complex or escalated issues Maintain and contribute to internal knowledge base articles and merchant-facing help documentation Meet or exceed team SLAs for response time, resolution time, and customer satisfaction What We're Looking For 1–3 years of experience in customer support, client services, or a similar role — payments, fintech, or SaaS experience is a strong plus Excellent written and verbal communication skills; able to explain technical concepts in plain language Strong problem-solving instincts and comfort navigating ambiguity Experience with CRM/ticketing platforms (e.<br>g., HubSpot, Zendesk, Intercom) preferred Basic understanding of payment processing concepts (transactions, settlements, chargebacks) is a plus — we'll train the rest Highly organized, with the ability to manage multiple open cases simultaneously A customer-first mindset paired with the judgment to know when to escalate Nice to Have Familiarity with Adyen, Stripe, or other payment processor/PSP ecosystems Experience supporting software partners (ISVs) rather than just end consumers Exposure to healthcare, legal, or professional services verticals</span> </div>

Factory People | Beirut, Lebanon <br>Department: Human Resources <br>Focus: Hospitality, Clubs & Events <br>Experience: 2-4 years <br> <br> <br>1/ Job Purpose <br>Factory People is looking for an HR Generalist with strong hospitality experience to support the people function across our restaurants, bars, clubs and events operations. <br>The role will have a strong operational HR focus, covering the full employee lifecycle from recruitment and onboarding to payroll coordination, employee relations, performance and retention. <br>The immediate priority will be to lead the recruitment and staffing of Soul Kitchen Beirut ahead of its December opening, while supporting Le Freak and the wider Factory People operations. <br> <br> <br>Immediate Priority: Soul Kitchen Beirut Opening <br>The HR Generalist will take ownership of the staffing plan for Soul Kitchen Beirut, working closely with Operations and department heads to ensure the outlet is fully recruited, onboarded and trained ahead of opening. <br>Key responsibilities include: <br>Build and manage the complete recruitment and staffing plan against the approved organizational structure and payroll budget <br>Recruit FOH, BOH, bar and support positions within the required opening timeline <br>Manage candidate sourcing, screening, interviews, references, offers and onboarding <br>Maintain a live recruitment tracker highlighting vacancies, candidates, offers and joining dates <br>Coordinate onboarding, documentation, uniforms, schedules and training requirements with Operations <br>Ensure the complete team is operationally ready ahead of opening <br> <br> <br>2/ Core Responsibilities <br>Talent Acquisition: Manage recruitment across Factory People’s hospitality operations, clubs and events. <br>Develop a strong pipeline of hospitality talent and maintain an active candidate database for recurring and seasonal requirements. <br> <br> <br>Employee Relations: Act as a key HR point of contact for employees and managers. <br>Support employee concerns, disciplinary matters, attendance, workplace issues and conflict resolution while ensuring consistency and fairness across the organization. <br> <br> <br>Payroll & HR Administration: Coordinate monthly payroll inputs including salaries, attendance, overtime, tips, incentives, deductions, leave and employee movements. <br>           Maintain accurate employee files, contracts, job descriptions and HR records. <br> <br> <br>Performance, Retention & Development: Work with managers to improve employee retention, identify high performers and address performance gaps. <br>Support probation reviews, performance assessments, promotions, development plans and succession opportunities. <br> <br> <br>Onboarding & Offboarding: Own the employee journey from offer acceptance through onboarding, probation and eventual offboarding. <br>Ensure all documentation, company assets, accesses, licenses and clearances are properly managed. <br> <br> <br>HR Policies & Compliance: Support the development and implementation of practical HR policies and SOPs adapted to hospitality and nightlife operations. <br>Ensure compliance with company policies and applicable Lebanese labor requirements. <br> <br> <br>Clubs & Events Staffing: Support temporary and seasonal workforce requirements for Factory People clubs and large-scale events, including recruitment, staffing pools, scheduling coordination and post-event evaluation. <br> <br> <br>3/ Candidate Profile <br>2-4 years of HR experience, preferably within hospitality, restaurants, nightlife, events or other high-volume service environments <br>Strong hands-on experience in talent acquisition and high-volume recruitment <br>Comfortable recruiting across FOH, BOH, bar and operational positions <br>Good understanding of payroll administration and employee relations <br>Highly organized, resourceful and comfortable operating in a fast-moving environment <br>Strong interpersonal and communication skills <br>Able to build trust with both frontline employees and senior management <br>Strong sense of ownership and urgency <br>Availability and flexibility to occasionally work outside conventional office hours, particularly during openings and major events <br> <br> <br>4/ Success in the Role <br>Performance will primarily be measured through time to hire and vacancy closure, successful staffing of new openings, employee retention, payroll accuracy, quality of onboarding, employee relations and overall HR responsiveness to operational needs. <br> <br> <br>Reporting to: Group Managing Director / Senior Operations Management

enior Accountant – Contracting & Construction <br> <br>Position Summary <br> <br>We are seeking a highly experienced Senior Accountant with a strong background in contracting, construction, and real estate development to oversee accounting and financial operations across multiple projects. <br> <br>The ideal candidate will have strong expertise in project accounting, budgeting, cost control, cash flow management, and financial reporting, with the ability to work closely with management, project teams, contractors, auditors, and external stakeholders. <br> <br>Key Responsibilities <br> <br>• Oversee accounting activities across construction and contracting projects and company operations. <br> <br>• Manage and monitor project budgets, costs, cash flow, billing, collections, and financial performance. <br> <br>• Prepare and review financial reports and provide accurate financial insights and recommendations to senior management. <br> <br>• Monitor project costs against approved budgets and identify variances, risks, and cost-saving opportunities. <br> <br>• Ensure accurate recording and tracking of construction costs, payments, invoices, and project expenses. <br> <br>• Support financial forecasting, project evaluation, and long-term financial planning. <br> <br>• Develop financial models covering project costs, cash flow projections, profitability, and ROI. <br> <br>• Ensure compliance with Lebanese accounting standards, tax regulations, and applicable statutory requirements. <br> <br>• Coordinate with external auditors, tax advisors, banks, contractors, suppliers, and other financial stakeholders. <br> <br>• Supervise and mentor accounting team members and ensure efficient accounting processes. <br> <br>• Develop and implement accounting SOPs, internal controls, and procedures to improve accuracy and minimize financial risks. <br> <br>• Provide financial analysis and recommendations to management to support strategic and operational decision-making. <br> <br>• Perform additional financial analysis and projects as required by management. <br> <br>Requirements <br> <br>• Bachelor’s degree in Accounting, Finance, or a related field. <br> <br>• Minimum 8 years of progressive accounting experience, including at least 3 years in a senior or managerial accounting role. <br> <br>• Strong experience within construction, contracting, or real estate development is essential. <br> <br>• Proven experience in project-based accounting, cost accounting, budgeting, cash flow management, and financial reporting. <br> <br>• Strong understanding of construction contracts, project costing, revenue recognition, and financial controls. <br> <br>• Experience working with auditors, tax advisors, contractors, suppliers, and project management teams. <br> <br>• Strong analytical, organizational, and communication skills. <br> <br>• Proficiency in accounting software and Microsoft Office, particularly Excel. <br> <br>• Ability to manage multiple projects and meet deadlines in a fast-paced environment. <br> <br>Preferred Experience <br> <br>• Experience with large construction contractors, real estate developers, civil works, infrastructure, or high-end residential developments. <br> <br>• Experience with luxury residential and villa projects is highly preferred. <br> <br>• Strong knowledge of Lebanese accounting and taxation requirements. <br> <br>• Professional certification such as CPA, ACCA, CMA, or equivalent is an advantage. <br> <br>• Experience with ERP/accounting systems used in construction and real estate companies is an advantage

<p>OVERVIEW Saint George University Medical Center(SGUMC), the primary teaching hospital of the Faculty of Medicine at Saint George University of Beirut(SGUB), invites applications for a full-time or part-time Cytogeneticist Specialist Level to join its Department of Laboratory Medicine.</p><p>Job Title: Cytogenetics Specialist</p><p>Reports to: Department of Laboratory Medicine</p><p>Key Responsibilities</p><p>1. Clinical Duties Cytogenetics</p><p>The successful candidate will oversee and interpret the full spectrum of constitutional and acquired cytogenetic studies, including but not limited to:</p><ul><li>Conventional karyotyping (prenatal, postnatal, oncology, hematologic malignancies)</li><li>Fluorescence in situ hybridization (FISH) for constitutional and oncologic indication</li><li>Analysis of bone marrow and peripheral blood specimens for hematologic disorders</li><li>Prenatal cytogenetic diagnosis (amniotic fluid, chorionic villi sampling)</li><li>Postnatal evaluation of developmental delay, congenital anomalies, and infertility</li><li>Interpretation and reporting in accordance with international cytogenetics guidelines</li><li>Knowledge and skills in molecular techniques including NGS is an added advantage</li></ul><p>The candidate will ensure quality assurance, proper validation of new assays, documentation, and compliance with laboratory accreditation standards.</p><p>2. Laboratory Leadership and Quality Responsibilities</p><ul><li>Supervision of technologists and trainees within the Cytogenetics Unit</li><li>Oversight of quality control and proficiency testing programs</li><li>Development and updating of SOPs</li><li>Participation in laboratory inspections, audits, and accreditation processes</li><li>Implementation of new technologies and workflow optimization</li></ul><p><strong>Desired Candidate Profile</strong></p><h2>Qualifications</h2><p>MD or PhD in Genetics, Cytogenetics, Molecular Genetics, or related field</p><p>Strong communication skills and ability to work within multidisciplinary academic teams</p><p>Prior academic or teaching experience is preferred</p>

<p><h4>Description</h4> <p>Aspire Software is looking for a Customer Support Representative to join our team in Lebanon.</p> <p>Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p> <h4>Role overview</h4> <p>We're looking for a Customer Support Specialist to be the front line for our merchants and ISV (Independent Software Vendor) partners. You'll be the first point of contact when something isn't working — a transaction issue, an onboarding question, a statement discrepancy — and you'll own it from first response to resolution. This is a great role for someone who's detail-oriented, calm under pressure, and genuinely enjoys solving problems for people.</p> <h4>What you'll do</h4> <ul> <li>Respond to merchant and partner inquiries via email, phone, and chat in a timely, professional, and empathetic manner</li> <li>Troubleshoot payment processing issues, including failed transactions, settlement/deposit questions, and terminal or gateway connectivity problems</li> <li>Assist merchants with onboarding and boarding-related questions, escalating processor issues (e.g., Adyen) where needed</li> <li>Support dispute and chargeback inquiries, guiding merchants through documentation and response requirements</li> <li>Track and manage support tickets to resolution using our internal ticketing/CRM tools, maintaining accurate case notes</li> <li>Identify patterns in recurring issues and flag them to Product and Operations for longer-term fixes</li> <li>Collaborate cross-functionally with Product, Engineering, and Sales teams to resolve complex or escalated issues</li> <li>Maintain and contribute to internal knowledge base articles and merchant-facing help documentation</li> <li>Meet or exceed team SLAs for response time, resolution time, and customer satisfaction</li> </ul> <h4>Requirements</h4> <h4>What we're looking for</h4> <ul> <li>1–3 years of experience in customer support, client services, or a similar role — payments, fintech, or SaaS experience is a strong plus</li> <li>Excellent written and verbal communication skills; able to explain technical concepts in plain language</li> <li>Strong problem-solving instincts and comfort navigating ambiguity</li> <li>Experience with CRM/ticketing platforms (e.g., HubSpot, Zendesk, Intercom) preferred</li> <li>Basic understanding of payment processing concepts (transactions, settlements, chargebacks) is a plus — we'll train the rest</li> <li>Highly organized, with the ability to manage multiple open cases simultaneously</li> <li>A customer-first mindset paired with the judgment to know when to escalate</li> </ul> <h4>Nice to have</h4> <ul> <li>Familiarity with Adyen, Stripe, or other payment processor/PSP ecosystems</li> <li>Experience supporting software partners (ISVs) rather than just end consumers</li> <li>Exposure to healthcare, legal, or professional services verticals</li> </ul></p><p></p>

Overview: We are seeking a detail-oriented and commercially savvy FP&A Specialist to support our budgeting, forecasting, management reporting, and in-depth financial analysis. As an FP&A specialist, you will translate complex data into actionable insights, assist leadership in strategic decision-making, and help drive improvements and automation in financial processes. <br> <br> <br> <br>Job duties: <br> <br>Support the annual budget, quarterly/monthly rolling forecasts, and long-range strategic planning processes, ensuring data accuracy and timeliness. <br>Monitor closely with managers to gather and validate budget assumptions, ensuring financial plans reflect the latest business trends and operational plans. <br>Maintain and update financial models to support scenario analysis, cost-benefit analysis, and evaluation of strategic initiatives. <br>Perform monthly and quarterly variance analysis of actual results versus budget, forecast, and prior year, explaining key drivers, risks, and opportunities. <br>Monitor key financial metrics (KPIs) and cost drivers, conducting period-over-period analysis and internal/external benchmarking. <br>Conduct ad-hoc analysis on business performance, margins, and cost structure to provide fact-based decision support to management. <br>Prepare regular management reporting packages, including financial summaries, dashboards, and presentations that clearly communicate financial performance and insights. <br>Maintain the integrity and consistency of financial data, ensure traceability of data sources, and help optimize data collection and validation processes. <br>Support month-end close activities, coordinating with the accounting team on accruals, reclassifications, and financial reporting. <br> <br>Requirements: <br> <br>Bachelor's degree in Finance, Economics, or a related field. <br>3–5 years of experience in FP&A, financial analysis, or a related analytical role. <br>Hands-on experience supporting budgeting, forecasting, financial reporting, and variance analysis. <br>Data & Analytics Tools: Advanced Excel skills (complex formulas, pivot tables, Power Query); <br>Strong understanding of financial statements (P&L, balance sheet, cash flow) and management accounting principles. <br>Strong analytical skills and business judgment, with the ability to translate data into business insights. <br>Excellent communication and interpersonal skills, with the ability to collaborate effectively with all levels of management and cross-functional teams. <br>Self-motivated with a high level of ownership and autonomy; able to multitask and meet tight deadlines in a fast-paced environment

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Title <br></span><p>Lead Specialist - Credit</p><br><br><br>Job Scope <br><p>The Lead specialist - Credit is accountable for applying the company's&nbsp;credit&nbsp;and collection policies and practices while implementing internal control systems. S/He analyses customer requests for&nbsp;credit, minimizes the company's credit risk and maintains the highest level of customer service while coordinating with other departments in resolving issues.&nbsp;</p><br><br><br>Main Duties and Responsibilities <br><p>- Assist in managing the company's financial wellbeing by ensuring compliance, effective risk management and accurate financial reporting;</p><br> <p>- Define and evaluate the credit limits for all customers based on their audited financial statements, asset values, and assessments of new and existing customers;</p><br> <p>- Comply with the reporting timelines and adverse information notification to the insurance company;</p><br> <p>- Anticipate outstanding receivables based on sales forecasts, payment terms, backlog, and input from the sales team;</p><br> <p>- Reconcile accounts receivable, resolve discrepancies, and achieve periodic cash collection targets;</p><br> <p>- Coordinate with internal departments to resolve unpaid debts and oversee legal actions and related settlements when required;</p><br> <p>- Approve the credit line for customer accounts within the approved insurance limit;</p><br> <p>- Manage and streamline LC transactions and ensure the compliance of LC/BG T&amp;C and timely closure of LC/BG payments from banks with minimized financial costs and eliminated risks;</p><br> <p>- Build strong relationships with customers through regular visits, account management, and collection of financial information for credit reviews;</p><br> <p>- Ensure the timely processing and follow up of outstanding invoices;</p><br> <p>- Respond promptly to audit requests (internal audit, bank audit, etc.);</p><br> <p>- Ensure the receipt of customer balance confirmations on a bi-annual basis;</p><br> <p>- Prepare periodic MIS and data management reports to the Direct Manager.</p><br> <br><br>Position Requirements <br><br>Education <br><p>Bachelor’s degree in Finance, Accounting or any other related field</p><br><br><br>Experience <br><p>8+ years of progressive experience in Credit Management, Credit &amp; Collections, or Accounts Receivable.<br>Proven experience managing regional/multi-country credit and collections operations within a multinational or complex business environment.<br>Strong hands-on experience in credit risk assessment, credit limits, payment terms, and customer exposure management.<br>Demonstrated experience setting, reviewing, negotiating, and standardizing credit terms and commercial conditions, in partnership with Sales and Finance.<br>Proven ability to influence commercial decisions, challenge credit exposure, and implement regional credit policies and governance.<br></p><br> <p>#LI-LM1</p><br><br><br><br> </div>

Are you highly detail-oriented, patient, responsible, and calm under pressure? We are looking for a reliable Order Processing Specialist to handle time-sensitive purchases accurately. <br> <br>Key Responsibilities <br> <br>-Process incoming urgent orders and handle complicated purchases with patience and sound judgment. <br>-Carefully verify all order and purchase details using a required double-check procedure. <br>-Identify and resolve order problems, asking teammates when necessary. <br>-Monitor the order queue and complete all urgent open orders before the end of each shift. <br>-Communicate clearly and professionally. <br>-Maintain accuracy and focus during both busy and repetitive periods. <br> <br>Requirements <br> <br>-Exceptional attention to detail and commitment to accuracy. <br>-Patient, consistent, and able to stay focused during repetitive work. <br>-Proactive and quick-thinking without sacrificing accuracy. <br>-Comfortable learning and working online with browsers. <br>-Strong organizational and problem-solving skills. <br>-Good written and spoken English. <br>-Able to work independently with minimal supervision. <br>-High level of responsibility, integrity, and confidentiality. <br>-Reliable computer for remote work from home. <br> <br>Performance Evaluation <br> <br>Performance will be reviewed weekly during the training and probation period, with priority given to: <br> <br>-Order accuracy and error prevention. <br>-Completion of assigned actionable orders. <br>-Productivity and daily order statistics. <br>-Communication, reliability, and problem-solving. <br> <br>Work Location <br> <br>Remote – Work from home. <br> <br>Work Schedule <br> <br>-Six days per week, including weekends. <br>-Eight (8) hours per shift. <br>-3:00 p.m. to 11:00 p.m. Lebanon time. <br>-One scheduled day off per week. <br> <br>Training <br> <br>Full training will be provided to help the selected candidate understand our systems, processes, and quality standards. <br> <br>If this position matches your skills and availability, please email your CV to info@dcs961.com

<p>Aspire Software is looking for an Implementation Specialist - to join our team in Lebanon. Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p><p>About the Role</p><p>This role bridges technical engineering and customer delivery, ensuring successful implementations from initial setup through go-live and post-launch support. The ideal candidate is someone who can speak both the language of technology and the language of business finance. They are comfortable discussing APIs and database structures with IT teams while also understanding financial statements, KPIs, profitability analysis, and business performance metrics. This combination enables them to successfully implement solutions that deliver meaningful business value, not just technical functionality.</p><p>Key Responsibilities</p><p>Solution Implementation &amp; Configuration</p><p>Financial &amp; Business Process Analysis</p><p>Data Integration &amp; Technical Delivery: Configure and troubleshoot APIs, data imports, exports, ETL processes, and data mappings. Ensure data quality, integrity, and consistency across all integrated systems.</p><p>Testing &amp; Quality Assurance: Develop and execute test plans, system validation procedures, and UAT Verify the accuracy of financial reports, dashboards, and AI-generated insights. Identify, troubleshoot, and resolve technical and business-related implementation issues.</p><p>AI &amp; Analytics Enablement: Support the deployment of AI-powered analytics, forecasting, benchmarking, and performance management solutions. Assist clients in leveraging AI insights to improve operational decision-making. Collaborate with the product and development teams to identify enhancement opportunities based on client feedback and implementation experience.</p><p>Cross-Functional Collaboration: Work closely with AI Consultants, Product Managers, Developers, Data Engineers to ensure successful project delivery. Provide feedback to product and engineering teams to enhance Lumina AI capabilities and user experience.</p><p>Strong technical background in software implementation, integrations, APIs, SQL, and data analysis. Good understanding of accounting principles and financial reporting concepts Ability to interpret financial data and translate business requirements into technical configurations and reporting solutions. Configure Lumina AI solutions to support financial reporting, budgeting, forecasting Support the design and deployment of AI-powered financial analytics, dashboards, and reporting solutions.</p><p><strong>Desired Candidate Profile</strong></p><p>Strong technical background in software implementation, integrations, APIs, SQL, and data analysis. Good understanding of accounting principles and financial reporting concepts Ability to interpret financial data and translate business requirements into technical configurations and reporting solutions. Configure Lumina AI solutions to support financial reporting, budgeting, forecasting Support the design and deployment of AI-powered financial analytics, dashboards, and reporting solutions.</p>