وظائف اخصائي العمليات في لبنان

Department Service Center <br>The After-Sales Support Officer is responsible for coordinating customer support activities after the sale, serving as the main communication link between customers, technicians, sales, warehouse, and management. The role ensures that service requests, warranty claims, repairs, maintenance visits, and customer complaints are properly recorded, followed up, and resolved within the required timeframe. <br>Main Duties and Responsibilities <br>• Receive and register customer service requests, complaints, warranty claims, and repair requests. <br>• Communicate with customers to understand their issues and collect all required product and purchase information. <br>• Coordinate product inspections, repairs, maintenance visits, and installations with service center technicians. <br>• Follow up on each service request from receipt until completion and customer confirmation. <br>• Provide customers with clear updates regarding inspection results, repair status, expected completion dates, costs, and warranty coverage. <br>• Verify warranty eligibility based on invoices, serial numbers, warranty conditions, and company policies. <br>• Prepare service reports, quotations, job cards, delivery notes, and other after-sales documentation. <br>• Maintain accurate records of customer cases, repair history, complaints, and completed services in the company system. <br>• Coordinate with the warehouse and procurement teams regarding spare parts, replacement products, and required tools. <br>• Coordinate with the sales team when customer cases require commercial follow-up or additional product support. <br>• Arrange the receipt and return of customer products and ensure proper documentation and handover. <br>• Follow up with customers after service completion to confirm satisfaction and proper product operation. <br>• Escalate delayed, repeated, or unresolved technical issues to the Service Center Manager. <br>• Prepare periodic reports on open cases, response time, resolution time, recurring issues, and customer satisfaction. <br>• Support continuous improvement initiatives to enhance after-sales service quality, efficiency, and customer experience. <br>• Ensure compliance with company procedures, warranty policies, and customer service standards. <br>Regulatory Requirements — Education and Experience <br>• Diploma or bachelor’s degree in Business Administration, Customer Service, Electronics, , or a related field. <br>• Minimum of 2–3 years of experience in after-sales support, customer service, technical coordination, or a similar role. <br>• Previous experience with inverters, batteries, electronics, security systems, or technical products is preferred. <br>• Basic understanding of technical troubleshooting, repair processes, and warranty procedures. <br>• Experience using ERP, CRM, ticketing, or service-management systems is preferred

Department Service Center <br>The After-Sales Support Officer is responsible for coordinating customer support activities after the sale, serving as the main communication link between customers, technicians, sales, warehouse, and management. The role ensures that service requests, warranty claims, repairs, maintenance visits, and customer complaints are properly recorded, followed up, and resolved within the required timeframe. <br>Main Duties and Responsibilities <br>• Receive and register customer service requests, complaints, warranty claims, and repair requests. <br>• Communicate with customers to understand their issues and collect all required product and purchase information. <br>• Coordinate product inspections, repairs, maintenance visits, and installations with service center technicians. <br>• Follow up on each service request from receipt until completion and customer confirmation. <br>• Provide customers with clear updates regarding inspection results, repair status, expected completion dates, costs, and warranty coverage. <br>• Verify warranty eligibility based on invoices, serial numbers, warranty conditions, and company policies. <br>• Prepare service reports, quotations, job cards, delivery notes, and other after-sales documentation. <br>• Maintain accurate records of customer cases, repair history, complaints, and completed services in the company system. <br>• Coordinate with the warehouse and procurement teams regarding spare parts, replacement products, and required tools. <br>• Coordinate with the sales team when customer cases require commercial follow-up or additional product support. <br>• Arrange the receipt and return of customer products and ensure proper documentation and handover. <br>• Follow up with customers after service completion to confirm satisfaction and proper product operation. <br>• Escalate delayed, repeated, or unresolved technical issues to the Service Center Manager. <br>• Prepare periodic reports on open cases, response time, resolution time, recurring issues, and customer satisfaction. <br>• Support continuous improvement initiatives to enhance after-sales service quality, efficiency, and customer experience. <br>• Ensure compliance with company procedures, warranty policies, and customer service standards. <br>Regulatory Requirements — Education and Experience <br>• Diploma or bachelor’s degree in Business Administration, Customer Service, Electronics, , or a related field. <br>• Minimum of 2–3 years of experience in after-sales support, customer service, technical coordination, or a similar role. <br>• Previous experience with inverters, batteries, electronics, security systems, or technical products is preferred. <br>• Basic understanding of technical troubleshooting, repair processes, and warranty procedures. <br>• Experience using ERP, CRM, ticketing, or service-management systems is preferred

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Aspire Software is looking for a Senior Software Developer to join our team in Lebanon.<br> Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals.<br> By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.<br> About the Job: As a Senior Data Engineer, you will be responsible for designing, building, and maintaining scalable data infrastructure that supports analytics, reporting, product development, and operational decision-making.<br> You will work closely with Engineering, Product, Finance, Operations, and Growth teams to ensure reliable, accessible, and high-quality data across the organization.<br> This role is ideal for someone who thrives in a fast-paced environment, enjoys solving complex data challenges, and wants to have a direct impact on the growth of a rapidly scaling fintech company.<br> What You'll Do Design, develop, and maintain scalable data pipelines and ETL/ELT processes.<br> Build and optimize data models, warehouses, and data lakes to support business and product analytics.<br> Partner with cross-functional stakeholders to understand data needs and deliver actionable solutions.<br> Ensure data quality, integrity, governance, and observability across all systems.<br> Improve the performance, reliability, and scalability of our data platform.<br> Support real-time and batch data processing requirements Develop and maintain documentation, standards, and best practices for data engineering.<br> Collaborate with software engineers to integrate data solutions into customer-facing products and internal systems 5–8 years of experience in Data Engineering, Analytics Engineering, or a related field.<br> Strong academic background in Computer Science, Engineering, Mathematics, Statistics, or a related quantitative discipline.<br> Experience designing and maintaining modern data architectures and large-scale data pipelines.<br> Advanced SQL skills and strong proficiency in Python or another relevant programming language.<br> Experience with cloud data platforms and modern data stack technologies.<br> Strong understanding of data modeling, warehousing concepts, and distributed data systems.<br> Proven ability to work cross-functionally and communicate technical concepts to nontechnical stakeholders.<br> Experience in payments, fintech, financial services, or transaction-heavy environments is strongly preferred.<br> High attention to detail and a commitment to data quality and reliability.<br> Strong knowledge of Snowflake, DBT, Airflow.<br> Strong knowledge and skills in AI development with top LLMs.<br> Nice to Have Experience working within embedded payments, PayFac, merchant acquiring, or payment processing environments.<br> Experience with real-time streaming technologies and event-driven architectures.<br> Familiarity with data governance, compliance, and security requirements in regulated industries.<br> Experience building customer-facing data products or analytics platforms.<br> Interest in or exposure to cybersecurity principles as they relate to data infrastructure (e.<br>g., encryption at rest/in transit, access controls, secure data pipelines).<br> Why Join Us?<br> Build foundational data architecture and systems at one of the most reputable hospitality tech companies.<br> Work alongside entrepreneurial teams with significant ownership and autonomy.<br> Influence key business decisions through data.<br> Join a high-growth environment where your impact is visible and measurable.<br> Competitive compensation, benefits, and opportunities for career growth.<br> The role offers: Direct access to and support from the Managing Director and leadership team Build foundational data architecture and systems at one of the most reputable hospitality tech companies.<br> Work alongside entrepreneurial teams with significant ownership and autonomy.<br> Influence key business decisions through data.<br> Join a high-growth environment where your impact is visible and measurable.<br> Competitive compensation, benefits, and opportunities for career growth.<br> A strong customer base and a platform with decades of domain depth to build on</span> </div>

We are seeking an experienced and results-driven Sales Manager to drive revenue growth, and develop strategic customer relationships. The ideal candidate will be responsible for meeting sales targets and expanding market presence. <br> <br>Key Responsibilities: <br>Develop and implement effective sales strategies to achieve company targets. <br>Identify new business opportunities and expand existing accounts. <br>Build and maintain strong relationships with key clients and partners. <br>Prepare sales forecasts, reports, and performance analysis. <br>Monitor market trends, competitor activities, and customer needs. <br>Collaborate with marketing and operations teams to ensure alignment. <br> <br>Qualifications: <br>Bachelor’s degree in Business Administration, Marketing, or related field. <br>Strong negotiation, communication, and leadership skills. <br>Ability to analyze sales data and market trends. <br>Proficiency in Microsoft Office tools. <br> <br>Skills & Competencies: <br>Strategic thinking and planning <br>Client relationship management <br>Performance-driven mindset <br>Problem-solving and decision-making <br> <br>What We Offer: <br>Competitive salary and performance-based incentives <br>Professional development opportunities <br>Supportive and dynamic work environment <br>Career growth potential

Design event branding materials including stage backdrops, standees, banners, invitations, signage, and promotional collaterals . <br>Create compelling visuals for digital platforms such as social media graphics, e-backdrops, presentation visuals, and website content . <br>Assist in developing logos, layouts, illustrations, and infographics under the guidance of senior designers . <br>Adapt approved designs into multiple formats and specifications while maintaining visual consistency and brand standards . <br>Work closely with production, account servicing, and operations teams to understand project requirements and deliver design solutions . <br>Contribute ideas during brainstorming sessions and help enhance proposal presentations through creative visual design . <br>Manage multiple projects simultaneously and meet tight deadlines in a fast-paced agency environment . <br>Prepare artwork files for print and digital production, ensuring accuracy, technical compliance, and print readiness (from small format to large scale) . <br>Review final layouts and suggest improvements as required . <br>Organize and maintain design files with proper version control and naming conventions

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Unilever is currently hiring for <b>R-1186468 Demand Planning Assistant Manager Levant and Iraq (Open)</b></p><br><br><p>Function:&nbsp;<b>Supply Chain</b></p><br><br><p>Reports to: <b>NALI Demand Planning, S&amp;OP and FGI Manager</b></p><br><br><p>Scope: <b>Levant &amp; Iraq</b></p><br><br><p>Location:&nbsp;<b>Beirut</b></p><br><br><p>Terms &amp; Conditions: <b>Full Time</b></p><br><br><p>Work Level <b>WL1</b></p><br><br><p><br><b><span>JOB PURPOSE:</span></b><br>• Coordinate the demand planning process of the relevant category and consolidate the demand forecasting from Brands &amp; CSP to be input for supply and financial planning.<br>• Directly accountable for Channel category Demand forecast with overall responsibility for the category<br>• Lead the category Demand Planning Meeting and drive S&amp;OP cycle for Algeria<br>• Establish an acceptable level of integrity and forecast accuracy of the above forecast.<br>• Establish, strengthen and maintain the integrity of demand planning process in total company.<br>• Continually improve the demand planning process and forecast accuracy/Bias of the total company.<br>• Represents Demand Planning in all relevant category meetings and projects that require Demand Planning involvement.<br><b><span>KEY RESPONSIBILITIES:</span></b></p><br><br><p>Demand Planning Process Management<br>• Coordinate a cross-functional team consisting of CSP team and Marketing team to deliver an accurate demand to the category - Weekly, sku- volume<br>• Responsible and accountable to deliver Channel wise Baseline forecast for the category.<br>• Coordinate and facilitate demand planning meeting of the category as a forum to get consensus from CSP and Brand leads on one set of demand figures for business operations.<br>• 4. Establish and maintain effectiveness of Demand Planning Meeting.<br>• Ensure that demand planning policy has been strictly followed.<br>• Establish Channel demand forecast and ensure channel considerations are obtained for the category<br>• Accountable for forecast accuracy of the category and therefore is responsible for initiating activities/changes that will lead to achievement and continuous improvement of forecast accuracy.<br>• Responsible for Innovation Plan update upon the contract gate approval and follow-up with Innovation tracker until the post Launch Review for the category and alert the demand functions any variances and key changes in Innovation forecast<br>• Ensure Quarterly Long term volume plan update with assumptions to enable LT capacity enhancement decisions to take place<br>• Set up an effective means of communication and integration of information between Demand Planning and other related functions- Supply Planning, Brands, CSP, Finance,..<br>• Coordinate S&amp;OP Meetings, actively involved in Activity planning phase to ensure realistic incremental and cannibalizations built into the forecast Weekly Demand Management<br>• Indicates exception, which is generated from weekly tracking report to CSP, Supply Planning and Customer Service teams.<br>• Involve actively in the weekly operations meeting (WOM) to help both demand-side functions and supply-side functions to take appropriate actions to production and/or sales plan.<br>Continuous Improvement<br>• Monitor forecast accuracy and forecast bias and proposes changes for improvement.<br>• Initiate a continuous improvement program to demand planning process.<br><b><span>REQUIRED QUALIFICATIONS:</span></b></p><br><br><ul><li>Bachelor's degree in Supply Chain, Business Administration, Engineering, Economics, or a related field.</li><li>Minimum of <b>3 years of experience in Demand Planning</b>, preferably within the <b>FMCG industry</b>.</li><li>Proven experience in <b>Sales &amp; Operations Planning (S&amp;OP)</b> processes and demand forecasting methodologies.</li><li>Strong forecasting and analytical skills with the ability to translate market insights and business trends into accurate demand plans.</li><li>Excellent <b>stakeholder management</b> skills, with demonstrated ability to collaborate and influence cross-functional teams including Sales, Marketing, Supply Planning, and Finance.</li><li>Strong communication and interpersonal skills, with the ability to build effective working relationships across multiple functions and markets.</li><li>Advanced proficiency in <b>English</b> (written and spoken).</li><li>Proficiency in Microsoft Excel and demand planning systems/tools is highly desirable.</li><li>Strong problem-solving mindset with attention to detail and the ability to manage multiple priorities in a fast-paced environment.<br>&nbsp;</li></ul><br>Preferred Qualifications:<ul><li>Experience in the <b>FMCG sector</b>.</li><li>Exposure to regional or multi-country demand planning environments, preferably covering the Levant and Iraq markets.</li><li>Experience working with integrated business planning and supply chain management processes.</li></ul><br><p><br><b>Other Responsibilities</b><br>• Ad hoc analysis of data relating to forecasting.<br>• Closely monitor the execution of planned promotions and ensure all the activities planned at Activity plan is included in demand plan for the category.<br>• Recommend appropriate changes for improvement of company demand planning process.<br>• Responsible for root cause analysis of CCFOT losses due to demand for the category.</p><br><br><br><br><p><span>Unilever is an organisation committed to equity, inclusion and diversity </span><span>to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bring</span><span>ing </span><span>their ‘Whole Self’ </span><span>to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey. </span></p><br><br><br> </div>

We are currently looking for a reliable and responsible Driver with their own car to support our daily operations by transporting goods between our warehouse and restaurant locations. <br> <br> Location: Beirut, Lebanon <br> <br>Main Responsibilities: <br>Pick up goods and supplies from the warehouse <br>Deliver items safely and on time to restaurant branches <br>Handle transported goods carefully and responsibly <br>Coordinate with the warehouse and restaurant teams regarding pickups and deliveries <br>Ensure delivery quantities/items are properly handed over <br>Maintain punctuality and follow the assigned daily delivery schedule <br> <br>Requirements: <br>Must have their own reliable car <br>Valid driving license <br>Good knowledge of Beirut and surrounding areas <br>Responsible, punctual and trustworthy <br>Able to transport and handle boxes and restaurant supplies <br>Flexible with delivery schedules when required <br>Previous experience as a driver or delivery driver is a plus <br>Interested? Apply Now! <br> <br>Send your CV or contact details to: <br>hr@moraocapital.com <br>WhatsApp: 79 380 964

<p>Key Responsibilities</p><ul><li>Manage and maintain accurate accounting records and general ledger entries.</li><li>Handle <strong>accounts payable and accounts receivable</strong>.</li><li>Prepare and follow up on <strong>customer and supplier statements and reconciliations</strong>.</li><li>Perform monthly <strong>bank reconciliations</strong> and monitor cash and bank transactions.</li><li>Prepare monthly, quarterly, and annual financial reports.</li><li>Assist in preparing <strong>Profit &amp; Loss Statements, Balance Sheets, and Cash Flow reports</strong>.</li><li>Monitor company expenses, payments, collections, and outstanding balances.</li><li>Manage invoicing, credit notes, debit notes, and payment documentation.</li><li>Follow up on customer collections and aging reports.</li><li>Maintain accurate inventory accounting and coordinate stock reconciliation with the warehouse and operations team.</li><li>Monitor landed costs related to imported goods, including freight, customs, and other related expenses.</li><li>Assist management with <strong>budgeting, cash-flow planning, cost control, and financial analysis</strong>.</li><li>Ensure proper filing and documentation of all accounting transactions.</li><li>Coordinate with external auditors, banks, suppliers, customers, and relevant authorities when required.</li><li>Assist with VAT, taxation, payroll, NSSF, and other statutory accounting requirements applicable in Lebanon.</li><li>Ensure compliance with company accounting policies and internal controls.</li><li>Report any financial discrepancies or irregularities to management.</li><li>Support management with financial information required for business decisions.</li></ul><p>Qualifications &amp; Experience</p><ul><li>Bachelor's degree in <strong>Accounting, Finance, Business Administration</strong>, or a related field.</li><li>Minimum <strong>3 years of relevant accounting experience</strong>.</li><li>Previous experience in a <strong>trading, importing, or distribution company</strong> is highly preferred.</li><li>Good knowledge of Lebanese accounting, VAT, taxation, and NSSF procedures.</li><li>Strong knowledge of <strong>Microsoft Excel and Microsoft Office</strong>.</li><li>Experience using professional <strong>accounting/ERP software</strong>.</li><li>Good command of <strong>English and Arabic</strong>, written and spoken.</li></ul><p>Required Skills</p><ul><li>Strong accounting and financial reporting skills.</li><li>Excellent attention to detail and accuracy.</li><li>Strong organizational and time-management skills.</li><li>Ability to work independently and meet deadlines.</li><li>Strong analytical and problem-solving abilities.</li><li>High level of confidentiality, integrity, and professionalism.</li><li>Ability to coordinate effectively with sales, warehouse, purchasing, and management teams.</li><li>Ability to work under pressure and manage multiple prioritie</li></ul>

We are looking for an experienced Financial Officer to join our Group. <br> <br>The Financial Officer will support financial reporting, cash flow management, internal controls, budgeting, and compliance, while providing accurate and timely financial information to the Managing Director to support business decision-making. <br>Key Responsibilities <br>• Prepare and submit cash flow reports and support the preparation of P&L reporting. <br>• Monitor cash flow, working capital, expenses, collections, and receivables. <br>• Ensure proper control over contracts, purchases, payables, and supplier balances. <br>• Support budgeting, financial forecasting, and variance analysis. <br>• Identify financial risks, cost-control opportunities, and areas for profitability improvement. <br>• Coordinate with the external bookkeeper and other relevant stakeholders as required. <br> <br>Requirements <br>• Bachelor’s degree in Accounting, Finance, or a related field. <br>• 6–8 years of relevant experience in accounting, finance, or financial reporting. <br>• Experience in trading, distribution, or FMCG is an advantage. <br>• Strong knowledge of accounting principles and IFRS. <br>• Advanced Excel skills; experience with Odoo or other ERP systems is a strong advantage. <br>• Strong analytical, problem-solving, and financial reporting skills. <br>• Good understanding of internal controls, budgeting, and cash flow management. <br>• High level of accuracy, integrity, confidentiality, and attention to detail. <br>• Excellent communication and coordination skills. <br>• Fluency in French is mandatory. <br>• Strong English communication skills are required; Arabic is an advantage. <br> <br>What We Offer <br>• Exposure to group-level financial operations <br>• Growth and development opportunities <br>• Dynamic and collaborative work environment <br>• Hands-on experience across multiple business entities <br> <br>Location: Hazmieh - Lebanon <br>Employment Type: Full Time

<p>Hiring urgently Indoor Sales (Preferably with experience in Events) for a prestigious Event Design company (Floristry) located in Jdeideh (Al Maten area):</p><p>Understand clients' requirements</p><p>Present event decoration concepts and packages.</p><p>Prepare quotations, invoices, and sales orders.</p><p>Follow up on inquiries and convert leads into confirmed bookings.</p><p>Coordinate with the design and operations teams to ensure successful event execution.</p><p>Maintain strong relationships with clients and provide excellent customer service.</p><p>Achieve sales targets and contribute to business growth.</p><p>Requirements</p><p>Previous experience in Indoor Sales, Customer Service, Events or Hospitality.</p><p>Experience in the Events Industry is highly preferred.</p><p>Presentable with excellent communication and interpersonal skills.</p><p>Strong sales and negotiation abilities.</p><p>Monday to Friday; 10am - 7pm | Saturday (half-day)</p><p><strong>Desired Candidate Profile</strong></p><p>Maximum Age: 28 - 30</p><p>Previous experience in Indoor Sales, Customer Service, Events or Hospitality.</p><p>Experience in the Events Industry is highly preferred.</p><p>Presentable with excellent communication and interpersonal skills.</p><p>Strong sales and negotiation abilities.</p>

Environmental engineer work to design, develop, and implement solutions that address environmental challenges such as air and water pollution, waste management, and sustainability . <br>knowledge from biology, chemistry, ecology, geology, hydraulics, hydrology, microbiology, and mathematics to create systems that improve environmental quality and health <br>Key Responsibilities <br>• Water and Wastewater Management: Designing municipal water supply systems, industrial wastewater treatment, and sanitation plans to prevent waterborne diseases <br>• Pollution Control: Developing strategies to reduce air, water, and soil pollution from industrial and urban sources <br>• Waste Management and Recycling: Planning and managing the disposal, recycling, and treatment of hazardous and non-hazardous waste <br>• Environmental Compliance: Ensuring that construction projects and industrial operations comply with environmental laws and regulations <br>• Research and Education: Conducting studies on environmental impacts, sustainability, and emerging technologies, and educating the public or industry professionals <br>Qualifications and Career Path <br>needs a bachelor’s degree in environmental engineering or a related field such as civil or chemical engineering

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Prepare daily production plans and related raw material requirements using Excel.</p><p>Generate and maintain reports to monitor production performance, productivity, and raw material consumption.</p><p>Provide the Accounting Department with accurate daily production and waste reports.</p><p>Prepare and analyze waste reports and implement corrective actions to reduce production waste.</p><p>Coordinate and schedule production activities across the four production lines to ensure efficient workflow.</p><p>Ensure proper allocation of equipment across shifts and sections to prevent operational conflicts.</p><p>Organize workforce distribution to achieve production targets while minimizing downtime and congestion.</p><p>Monitor real-time production activities and adjust production plans as needed to accommodate operational changes.</p><p>Collaborate closely with the Production, Sales, and Logistics departments to ensure effective planning and alignment.</p><p>Conduct daily reviews of production efficiency and report any discrepancies, delays, or operational issues.</p><p>Maintain a basic understanding of food industry operations, including quality control requirements and ISO-based food safety systems, to ensure compliance with hygiene and food safety standards.</p></div></section>

Procurement & Logistics Manager- World of Toys by Safawi <br> <br>Location: Khaldeh, New Dawha – Sama Residence, next to Sama Pharmacy <br>Working Hours: Monday–Friday, 8:00 AM–5:00 PM, Saturday till 2 PM <br>Experience: 3+ years <br>Level: Mid-level <br>Industry: Toys & Retail <br> <br>About the Role <br> <br>World of Toys by Safawi is looking for a Procurement & Logistics Manager to manage and coordinate our day-to-day purchasing, supplier, inventory, and logistics activities. <br> <br>This is a hands-on role suited for someone with around 3+ years of relevant experience who is organized, proactive, and comfortable taking ownership of procurement and logistics operations from supplier coordination through to delivery. <br> <br>Key Responsibilities: <br> <br>- Manage daily procurement and purchasing activities. <br>- Source and communicate with local and international suppliers. <br>- Request and compare quotations and negotiate pricing and terms. <br>- Prepare and follow up on purchase orders. <br>- Coordinate shipments, deliveries, freight, and customs clearance. <br>- Track orders and ensure products arrive on time. <br>- Monitor inventory levels and coordinate replenishment based on business needs. <br>- Maintain accurate purchasing, supplier, shipment, and inventory records. <br>- Follow up with suppliers and logistics partners on delays or issues. <br>- Coordinate closely with the warehouse, sales, finance, and management teams. <br>- Monitor supplier performance, pricing, quality, and delivery timelines. <br>- Identify opportunities to improve costs, lead times, and procurement processes. <br>- Prepare regular procurement and logistics reports. <br> <br>Requirements: <br> <br>- 3+ years of experience in procurement, purchasing, logistics, or supply chain. <br>- Experience dealing with suppliers and shipments is required. <br>- Good understanding of purchasing and logistics processes. <br>- Experience with import/export and customs procedures is a plus. <br>- Strong negotiation and communication skills. <br>- Excellent organization and follow-up skills. <br>- Good knowledge of Microsoft Excel and familiarity with ERP systems. <br>- Ability to manage multiple orders, suppliers, and shipments simultaneously. <br>- Good command of English; Arabic is a plus. <br>- Previous experience in toys, retail, FMCG, consumer goods, or trading/import businesses is an advantage. <br>- Valid driving license and own car are required due to the location and nature of the role. <br>- Ability to work Monday to Friday, 8:00 AM–5:00 PM, Saturday till 2 PM

Monitor and maintain the safety and security of all hotel guests, employees, visitors, facilities, and property. <br>Conduct regular patrols of guest areas, back-of-house areas, entrances, parking areas, corridors, and other designated locations. <br>Monitor CCTV cameras, security systems, alarms, and access control systems and report any suspicious or unusual activity. <br>Control and monitor access to restricted and staff-only areas. <br>Monitor hotel entrances and exits and ensure appropriate access procedures are followed. <br>Respond promptly and professionally to security incidents, disturbances, accidents, emergencies, and guest concerns. <br>Assist guests and employees during emergencies and follow established emergency response and evacuation procedures. <br>Handle incidents involving theft, lost and found items, unauthorized access, suspicious behavior, or property damage according to hotel procedures. <br>Prepare accurate and detailed security incident reports and maintain appropriate records. <br>Protect guest privacy and confidentiality and handle sensitive information with discretion. <br>Provide discreet security support for VIP guests, executives, celebrities, and special events when required. <br>Monitor hotel events, functions, conferences, and high-profile activities to ensure a safe and secure environment. <br>Assist in managing guest complaints or difficult situations when security assistance is required, while maintaining a calm and professional approach. <br>Monitor deliveries, contractors, vendors, and service personnel entering and leaving the hotel. <br>Conduct security checks of vehicles and parking areas in accordance with hotel procedures. <br>Safeguard hotel assets, equipment, keys, access cards, and other controlled items. <br>Follow all hotel security policies, procedures, and standards. <br>Ensure compliance with applicable local laws and hotel requirements. <br>Assist with fire prevention, emergency preparedness, evacuation procedures, and other safety measures. <br>Participate in regular security drills, training sessions, and emergency response exercises. <br>Maintain professional appearance, behavior, and communication at all times in accordance with 5-star hotel standards. <br>Maintain strict confidentiality regarding hotel operations, guests, VIPs, employees, and security incidents. <br>Perform other security-related duties as assigned by the Security Supervisor or Security Manager. <br>Guest Service Responsibilities <br>Maintain a professional, respectful, and discreet attitude when interacting with guests. <br>Provide assistance and directions to guests when appropriate. <br>Handle sensitive or difficult situations calmly and professionally. <br>Ensure security procedures do not negatively affect the guest experience. <br>Maintain a visible but discreet security presence throughout the hotel. <br>Qualifications & Requirements

Monitor and maintain the safety and security of all hotel guests, employees, visitors, facilities, and property. <br>Conduct regular patrols of guest areas, back-of-house areas, entrances, parking areas, corridors, and other designated locations. <br>Monitor CCTV cameras, security systems, alarms, and access control systems and report any suspicious or unusual activity. <br>Control and monitor access to restricted and staff-only areas. <br>Monitor hotel entrances and exits and ensure appropriate access procedures are followed. <br>Respond promptly and professionally to security incidents, disturbances, accidents, emergencies, and guest concerns. <br>Assist guests and employees during emergencies and follow established emergency response and evacuation procedures. <br>Handle incidents involving theft, lost and found items, unauthorized access, suspicious behavior, or property damage according to hotel procedures. <br>Prepare accurate and detailed security incident reports and maintain appropriate records. <br>Protect guest privacy and confidentiality and handle sensitive information with discretion. <br>Provide discreet security support for VIP guests, executives, celebrities, and special events when required. <br>Monitor hotel events, functions, conferences, and high-profile activities to ensure a safe and secure environment. <br>Assist in managing guest complaints or difficult situations when security assistance is required, while maintaining a calm and professional approach. <br>Monitor deliveries, contractors, vendors, and service personnel entering and leaving the hotel. <br>Conduct security checks of vehicles and parking areas in accordance with hotel procedures. <br>Safeguard hotel assets, equipment, keys, access cards, and other controlled items. <br>Follow all hotel security policies, procedures, and standards. <br>Ensure compliance with applicable local laws and hotel requirements. <br>Assist with fire prevention, emergency preparedness, evacuation procedures, and other safety measures. <br>Participate in regular security drills, training sessions, and emergency response exercises. <br>Maintain professional appearance, behavior, and communication at all times in accordance with 5-star hotel standards. <br>Maintain strict confidentiality regarding hotel operations, guests, VIPs, employees, and security incidents. <br>Perform other security-related duties as assigned by the Security Supervisor or Security Manager. <br>Guest Service Responsibilities <br>Maintain a professional, respectful, and discreet attitude when interacting with guests. <br>Provide assistance and directions to guests when appropriate. <br>Handle sensitive or difficult situations calmly and professionally. <br>Ensure security procedures do not negatively affect the guest experience. <br>Maintain a visible but discreet security presence throughout the hotel. <br>Qualifications & Requirements

<p>Our client, a leading company in the educational publishing and distribution sector, is seeking a Head of French School Department to lead the commercial strategy for its French and Arabic educational portfolio across the Lebanese market. The successful candidate will be responsible for driving business growth within schools, nurseries, and bookstores by strengthening existing partnerships, expanding the customer base, and maximizing opportunities with both exclusive and complementary publishing partners.</p><p><b>Responsibilities</b></p><ul><li>Develop and execute the commercial strategy for the French and Arabic educational business across schools, nurseries, and bookstores.</li><li>Monitor market trends, curriculum developments, competitor activity, and pricing changes, providing strategic insights to senior management.</li><li>Lead, coach, and manage a team of Educational Representatives, including territory planning, target setting, performance monitoring, and field coaching.</li><li>Build and maintain strong relationships with key educational institutions, nurseries, and retail partners.</li><li>Identify and develop new business opportunities while expanding the customer portfolio.</li><li>Ensure profitable commercial agreements through effective pricing, discount, and payment term management.</li><li>Establish and monitor departmental KPIs, preparing regular performance reports for senior management.</li><li>Contribute to budgeting and financial planning in collaboration with the Commercial Director.</li><li>Conduct market research to identify business opportunities, risks, and competitive trends.</li><li>Collaborate with the Marketing team to support promotional campaigns, educational events, and product launches.</li><li>Work closely with internal departments to ensure seamless business operations.</li><li>Oversee daily departmental operations, employee development, and support contract negotiations.</li><li>Build relationships with school administrators, nursery management, bookstore owners, and relevant governmental bodies.</li><li>Represent the company at local and international exhibitions, conferences, and industry events as required.</li><li>Perform additional duties as assigned.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Master's degree in Business Administration or a related field.</li><li>Minimum of 10 years of managerial experience within a relevant commercial or educational environment.</li><li>Fluency in French is essential; English is an advantage.</li><li>Advanced proficiency in Microsoft Excel.</li><li>Strong communication, negotiation, analytical, leadership, coaching, and presentation skills.</li><li>Excellent organizational, time management, and problem-solving abilities.</li><li>Demonstrated leadership, emotional intelligence, and people management capabilities.</li><li>High level of integrity, initiative, and business acumen.</li></ul><p>This position is primarily office-based with occasional visits to educational institutions and retail partners, as well as periodic local and international business travel.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Save the Children International has an exciting opportunity for a<b>Lead, Employee Relations (Investigations)</b>to join our <b>global team</b>.</p><br><p><b>Team purpose</b></p><br><p>To help make SCI a great place to work by creating a safe, respectful, fair and accountable working environment where people feel supported and concerns are addressed effectively. The Employee Relations team provides expert guidance, leads high-quality investigations and complex case management, and builds organisational capability to prevent and resolve workplace concerns fairly, consistently and at the right level. Through data, insights and lessons from cases, the team identifies systemic issues, strengthens leadership and management practice, and drives continuous improvement in the employee experience and organisational culture across SCI.</p><br><p><b>Role purpose</b></p><br><p>To lead SCI’s grievance investigations capability, ensuring concerns are investigated fairly, consistently, proportionately and to a high professional standard. The role provides senior oversight of senior, complex and high-risk cases, develops a skilled investigations team and safeguards the integrity, quality and timeliness of the investigation process. Through strong partnerships, case insights and organisational learning, the role helps identify systemic risks, strengthen practice and contribute to a safe and respectful working environment.</p><br><ul> <li><b>Job Title:</b> Lead, Employee Relations (Investigations)</li> <li><b>Reports To:&nbsp;</b>Director, People &amp; Organisation Effectiveness (Interim)</li> <li><b>Work Pattern:</b> Hybrid/Remote with flexible working options available</li> <li><b>Location:</b> Any approved Save the Children International office location. For a full list of locations that Save the Children International can hire in, please visit:&nbsp;SCI Careers&nbsp;</li> <li><b>Required Time Zone:&nbsp;</b>Any</li> <li><b>Contract Length:</b> Permanent</li> <li><b>Right to Work:</b> The successful candidate must have the right to work in the country where the role is based, for the duration of employment.&nbsp;</li> <li><b>Language Requirements:&nbsp;</b>English</li> <li><b>International Travel:</b> up to 5%</li> <li><b>People Management:</b> Number of people managed in total: 3-4</li> <li><b>Remit:&nbsp;</b>Global</li></ul><p><b>Principal Accountabilities</b></p><br><ul> <li>Lead, manage and develop a team of specialist investigators, setting and maintaining high professional standards for investigative planning, methodology, evidence assessment, recommendations and report writing.</li> <li>Create an environment where investigators can exercise independent professional judgement whilst maintaining robust quality assurance mechanisms and providing senior challenge where required to ensure decisions remain impartial, consistent and defensible to internal stakeholders and the communities we serve</li> <li>Maintain effective oversight of the grievance investigation caseload, ensuring concerns are handled swiftly, compliantly and proportionately and workloads are balanced whilst timelines are met, and emerging risks, delays, or barriers to progression are proactively addressed or escalated.&nbsp;</li> <li>Lead investigations into high risk grievances against senior leaders, ensuring they are addressed fairly, consistently and in accordance with SCI’s Safe and Respectful Working Environment Policy and Grievance Procedure.&nbsp;</li> <li>Ensure a person-centred approach throughout the investigation process, recognising the wellbeing, needs and rights of individuals affected by a concern and ensuring all parties are treated with dignity, fairness and respect.&nbsp;</li> <li>Build trusted relationships with senior leaders, Country Offices and functions including Risk, Legal, Safety and Security and the wider People team, navigating competing perspectives whilst aligning to confidentiality protocols and protecting the integrity of the investigation process.</li> <li>Proactively identify recurring themes to escalate systemic issues, areas of organisational risk and opportunities for improvement, providing actionable insights that strengthen SCI’s approach to maintaining a safe and respectful working environment.</li></ul><p><b>Experience and Skills</b></p><br><p><i><b>Essential</b></i></p><br><ol> <li>Substantial experience overseeing and/or conducting complex and sensitive investigations into grievances across multiple countries in which SCI operates.</li> <li>Demonstrable expertise and experience advising on relevant employment law and its application to case management in SCI’s operating contexts.</li> <li>Proven ability to lead, manage and develop a team, setting clear expectations for quality, timeliness and professional standards and providing effective technical supervision, coaching and quality assurance.</li> <li>Demonstrable experience managing a complex investigation caseload, effectively prioritising high-risk and sensitive concerns, monitoring progress against agreed timelines and proactively addressing barriers, delays and capacity constraints.</li> <li>Ability to exercise independent and balanced judgement to reach well-reasoned findings when dealing with sensitive employee relations concerns, including navigating conflicting evidence, complex stakeholder dynamics and matters involving significant organisational, legal or reputational risk.</li> <li>Highly developed interpersonal, listening and questioning skills, with the ability to build trust and engage sensitively and effectively with reporters, impacted individuals, subjects of concern, witnesses and other stakeholders throughout the investigation process.</li> <li>Significant experience applying continuous learning to continually innovate and improve existing ways of working, investigation frameworks, methodologies or quality assurance processes.&nbsp;</li> <li>Demonstrates strong cultural awareness and inclusive leadership, with the ability to recognise and adapt to cultural considerations and the implications of power dynamics when leading investigations and investigation teams</li></ol><p><i><b>Desirable</b></i></p><br><ol> <li>Experience of leading investigations within an international, federated, humanitarian or similarly complex organisation.</li> <li>Significant experience in a generalist HR, talent acquisition or as a paralegal/legal counsel&nbsp;</li> <li>Professional proficiency in French, Spanish or Arabic would be highly desirable</li></ol><p><b>Education and Qualifications&nbsp;</b></p><br><p><b>Desirable</b></p><br><ul> <li>Professional training, qualification or accreditation in workplace investigations, employee relations, HR, law or another relevant discipline, or equivalent experience&nbsp;</li></ul><p><b>Working at Save the Children&nbsp;International</b></p><br><p>Save the Children&nbsp;is the world's leading organisation for children, employing ~25,000&nbsp;staff.&nbsp;We save children's lives. We fight for their rights. We help them fulfil their potential.&nbsp;Through our work in 116 countries, we put the most deprived and marginalised children first.</p><br><p>We know that great people make a great organisation, and that our employees play a crucial role in helping us achieve our ambitions for children. We value our people and offer a meaningful and rewarding career, along with a collaborative and inclusive environment where ambition, creativity, and integrity are highly valued.</p><br><p>The work here is challenging but is also immensely rewarding. At Save the Children, you will be in good company, working with talented, like-minded individuals who are determined to ensure that all children survive, learn, and are protected. Your contribution will help ensure children's voices are heard at the highest levels, and that we achieve our global strategy, <b>Ambition for Children 2030</b>, and reach every last child.</p><br><p><b>Diversity, Equity and Inclusion and Equal Opportunities</b></p><br><p>DEI is core to our vision, values and global strategy. Save the Children is committed to creating a truly diverse, equitable and inclusive organisation, and one which will support us in our vision to ensure every child attains the right to survival, protection, development, and participation.</p><br><p>We are committed to equal employment opportunities, regardless of gender, sexual orientation, race, colour, ethnic origin, nationality, disability, marital or civil partnership status, gender reassignment, pregnancy and maternity, caring or parental responsibilities, age, or beliefs and religion. We are committed to diversifying our staff to better represent the communities we serve and actively welcome underrepresented groups to apply.</p><br><p>Reasonable adjustments will be made should any candidate invited to interview require this.</p><br><p><b>Application Information</b></p><br><p>Please attach a copy of your CV and cover letter with your application. A full copy of the role profile can be found at&nbsp;SCI Careers. It is recommended that you save a copy of the role profile as it will no longer be available after the advert closes.</p><br><p>Applications will be reviewed on a rolling basis and the job advert may be closed earlier than advertised subject to the volume of suitable applicants. Please submit your application at your earliest convenience to avoid disappointment.<br> Due to the high volume of applications we receive, only shortlisted candidates will be contacted. Candidates who are successfully shortlisted should expect to hear from us within 2 weeks of the advert deadline.</p><br><p><b>Our Recruitment Process</b></p><br><ol> <li>Application review by our recruiting team based on your CV and cover letter</li> <li>Two-stage competency-based interviews with the hiring team</li> <li>Some recruitment&nbsp;may include an additional assessment or case study stage, or a third stage interview</li> <li>If successful, you will receive a conditional offer of employment, followed by your contract subject to passing background checks</li></ol><p>We need to keep children and adults safe so our selection process includes rigorous background checks and reflects our commitment to the protection of children and adults from abuse.&nbsp; All employees are expected to carry out their duties in accordance with our Code of Conduct and all policies and procedures relating to Anti-Harassment, Health and Safety, Safeguarding, and DEI and Equal Opportunities.</p><br><p><b>Save the Children does not charge a fee at any stage of the recruitment process.</b></p><br><br> </div>

The role involves serving customers, taking orders, maintaining cleanliness and organization, and supporting the daily restaurant operation while delivering excellent customer service

HSE Officer <br> <br>Position Overview <br> <br>We are seeking a qualified and experienced Health, Safety, Environment and Security (HSE) Officer to support a building renovation project in Beirut, Lebanon. The successful candidate will be responsible for maintaining high standards of occupational health and safety, environmental protection, site security, and regulatory compliance throughout the project lifecycle. <br> <br>The role requires strong practical experience in vertical construction sites, including work at height, scaffolding, lifting operations, temporary works, demolition, material handling, and coordination of multiple contractors and subcontractors. <br> <br>Position Details <br> <br>Item <br>Details <br>Job title <br>HSE Officer <br>Project <br>Building renovation project <br>Location <br>Beirut, Lebanon <br>Experience <br>5–10 years in health, safety, environment, and security <br>Work schedule <br>Monday–Friday: 9 hours per day; Saturday: half day; Sunday: off <br>Employment type <br>Project-based / full-time <br>Reports to <br>Project Manager <br> <br> <br> <br> <br>Key Responsibilities <br> <br>Health and Safety Management <br> <br>• <br>Implement and monitor the project HSE plan, procedures, policies, and emergency-response arrangements. <br> <br>• <br>Conduct regular site inspections, safety walks, toolbox talks, and safety briefings. <br> <br>• <br>Identify hazards, assess risks, and ensure that suitable control measures are implemented before work begins. <br> <br>• <br>Monitor compliance with approved method statements, risk assessments, permits to work, and safe systems of work. <br> <br>• <br>Investigate incidents, near misses, unsafe acts, and unsafe conditions, and prepare corrective-action reports. <br> <br>• <br>Maintain accurate HSE records, including inspection reports, training registers, permits, incident logs, and corrective-action trackers. <br> <br>• <br>Stop or escalate unsafe work when there is an immediate risk to workers, visitors, the public, property, or the environment. <br> <br>Vertical Construction and Renovation Safety <br> <br>• <br>Supervise safety controls for vertical construction and renovation activities, including work at height, scaffolding, ladders, roof work, façade work, and access through elevated or restricted areas. <br> <br>• <br>Verify that scaffolds, mobile elevated work platforms, ladders, guardrails, lifelines, fall-arrest systems, and other access equipment are properly selected, inspected, erected, used, and maintained. <br> <br>• <br>Monitor demolition, structural alterations, temporary works, excavation, lifting operations, hot work, electrical work, and confined-space activities where applicable. <br> <br>• <br>Ensure that floor openings, edges, shafts, stairwells, balconies, and other fall hazards are properly protected and clearly identified. <br> <br>• <br>Confirm that lifting equipment, lifting accessories, hoists, cranes, and material-handling activities are inspected and operated by competent personnel. <br> <br>• <br>Coordinate safe work interfaces between the client, consultants, contractors, subcontractors, workers, visitors, and building occupants. <br> <br>• <br>Ensure that renovation activities are planned to protect the public, neighboring properties, building users, and existing services. <br> <br>Environmental Management <br> <br>• <br>Monitor environmental controls related to dust, noise, vibration, waste, hazardous materials, water pollution, and spills. <br> <br>• <br>Ensure proper segregation, storage, handling, transport, and disposal of construction and hazardous waste. <br> <br>• <br>Conduct environmental inspections and support compliance with project requirements and applicable Lebanese regulations. <br> <br>• <br>Promote efficient use of water, energy, and materials and report environmental nonconformities. <br> <br>Site Security and Emergency Preparedness <br> <br>• <br>Monitor site access control, visitor registration, worker identification, and security arrangements. <br> <br>• <br>Support the protection of personnel, equipment, tools, materials, and project property. <br> <br>• <br>Develop, communicate, and periodically test emergency procedures for fire, medical incidents, evacuation, structural instability, spills, security threats, and other foreseeable events. <br> <br>• <br>Coordinate emergency drills and maintain emergency equipment, contact lists, assembly points, and response arrangements. <br> <br>Training and Communication <br> <br>• <br>Deliver induction training, task-specific briefings, toolbox talks, and refresher training. <br> <br>• <br>Promote a positive safety culture and encourage workers to report hazards and near misses. <br> <br>• <br>Communicate HSE requirements clearly to workers of different languages, skill levels, and employment backgrounds. <br> <br>• <br>Provide regular HSE performance updates and recommendations to project management. <br> <br>Required Qualifications and Certifications <br> <br>• <br>Bachelor’s degree or technical diploma in Occupational Health and Safety, Environmental Science, Engineering, or a related discipline. <br> <br>• <br>Five to ten years of relevant HSE experience, preferably on building renovation, vertical construction, fit-out, or major maintenance projects. <br> <br>• <br>Recognized HSE certification, such as NEBOSH, IOSH, OS